grepcent / static financial knowledge base

WAFD INC (WAFD)

CIK: 0000936528. SIC: 6021 National Commercial Banks. Latest 10-K as of: 2025-11-18.

SIC breadcrumb: Finance, Insurance, And Real Estate > Depository Institutions > SIC 6021 National Commercial Banks

SEC company page: https://www.sec.gov/edgar/browse/?CIK=936528. Latest filing source: 0000936528-25-000117.

Informational only - descriptive public-record data, not investment advice.

Business

Read WAFD's verbatim Item 1 Business section from its latest 10-K: Business.

Risk Factors

Read WAFD's verbatim Item 1A Risk Factors from its latest 10-K: Risk Factors.

Selected Fundamentals

MetricValueUnitFYFiled
Revenue1,339,449,000USD20252025-11-18
Net income226,068,000USD20252025-11-18
Assets26,699,699,000USD20252025-11-18

Financials

Annual standardized facts from SEC companyfacts as of latest extracted filing date 2025-11-18. Source: https://data.sec.gov/api/xbrl/companyfacts/CIK0000936528.json. Derived margins, ratios, and free cash flow are computed from the extracted annual SEC facts.

Download these verified figures (annual + quarterly, with per-value filing provenance): JSON · CSV

Flow metrics use full-year FY periods from 10-K/10-K/A filings; balance-sheet metrics use FY-end instants. Free cash flow = operating cash flow - capital expenditures. Missing metrics are omitted rather than fabricated.

Metric2016201720182019202020212022202320242025
Revenue536,793,000548,918,000607,083,000671,466,000621,265,000591,610,000666,359,0001,042,955,0001,371,710,0001,339,449,000
Net income164,049,000173,532,000203,850,000210,256,000173,438,000183,615,000236,330,000257,426,000200,041,000226,068,000
Diluted EPS1.781.942.402.612.262.393.393.722.502.63
Operating cash flow221,721,000179,700,000190,702,000234,054,000166,600,000314,454,000268,465,000213,957,000439,233,000236,952,000
Capital expenditures41,771,00015,461,00027,127,00035,530,00031,937,00029,472,00011,790,00015,063,00024,681,00028,707,000
Dividends paid49,926,00074,519,00055,997,00063,318,00066,496,00065,876,00061,576,00063,792,00074,267,00084,639,000
Share buybacks87,850,00098,374,000164,249,000123,854,000112,133,000348,651,0003,260,00030,463,00027,069,000101,931,000
Assets14,888,063,00015,253,580,00015,865,724,00016,474,910,00018,794,055,00019,650,574,00020,772,131,00022,474,675,00028,060,330,00026,699,699,000
Liabilities12,912,332,00013,247,892,00013,868,816,00014,441,915,00016,779,922,00017,524,510,00018,497,871,00020,048,249,00025,060,030,00023,660,124,000
Stockholders' equity1,975,731,0002,005,688,0001,996,908,0002,032,995,0002,014,133,0002,126,064,0002,274,260,0002,426,426,0003,000,300,0003,039,575,000
Cash and cash equivalents450,368,000313,070,000268,650,000419,158,0001,702,977,0002,090,809,000683,965,000980,649,0002,381,102,000657,310,000
Free cash flow179,950,000164,239,000163,575,000198,524,000134,663,000284,982,000256,675,000198,894,000414,552,000208,245,000

Ratios

ROE and ROA use period-end equity/assets. Liabilities / equity uses total liabilities divided by stockholders' equity. Current ratio uses current assets divided by current liabilities when both are reported.

Metric2016201720182019202020212022202320242025
Net margin30.56%31.61%33.58%31.31%27.92%31.04%35.47%24.68%14.58%16.88%
Return on equity8.30%8.65%10.21%10.34%8.61%8.64%10.39%10.61%6.67%7.44%
Return on assets1.10%1.14%1.28%1.28%0.92%0.93%1.14%1.15%0.71%0.85%
Liabilities / equity6.546.616.957.108.338.248.138.268.357.78

Industry Peer Context

Each number-line places WAFD against the min, median, and max of latest reported values among companies in the same SIC industry when at least three peers report that ratio.

Net margin peer context

WAFD Net margin versus SIC peer range. Source: grepcent computed from latest SEC companyfacts ratios for SIC industry 6021; peer count 76.WAFD Net margin versus SIC peer range. Source: grepcent computed from latest SEC companyfacts ratios for SIC industry 6021; peer count 76.76 SIC peersMin -32.0%Median 22.9%Max 50.3%WAFD 16.9%

ROE peer context

WAFD ROE versus SIC peer range. Source: grepcent computed from latest SEC companyfacts ratios for SIC industry 6021; peer count 76.WAFD ROE versus SIC peer range. Source: grepcent computed from latest SEC companyfacts ratios for SIC industry 6021; peer count 76.76 SIC peersMin -13.4%Median 9.9%Max 33.1%WAFD 7.4%

ROA peer context

WAFD ROA versus SIC peer range. Source: grepcent computed from latest SEC companyfacts ratios for SIC industry 6021; peer count 76.WAFD ROA versus SIC peer range. Source: grepcent computed from latest SEC companyfacts ratios for SIC industry 6021; peer count 76.76 SIC peersMin -1.6%Median 1.1%Max 2.6%WAFD 0.8%

Financial Bridges

Waterfall figures reconcile reported SEC companyfacts components. Missing bridges are omitted when required components are not present for the same fiscal year.

Free cash flow = operating cash flow - capital expenditures

WAFD FY2025 free cash flow bridge from reported figures.WAFD FY2025 free cash flow bridge from reported figures.WAFD free cash flow bridgeFY2025: operating cash flow less capital expendituresSource: SEC companyfacts FY2025.Free cash flow bridgeReported amount$0.0B$125.0M$250.0M$237.0MOperating cash flow-$28.7MCapex$208.2MFree cash flow

Figure provenance: SEC companyfacts FY 2025. Operating cash flow: accession 0000936528-25-000117; concept NetCashProvidedByUsedInOperatingActivities; source concepts us-gaap:NetCashProvidedByUsedInOperatingActivities | Capital expenditures: accession 0000936528-25-000117; concept PaymentsToAcquirePropertyPlantAndEquipment; source concepts us-gaap:PaymentsToAcquirePropertyPlantAndEquipment | Free cash flow: accession 0000936528-25-000117; concept NetCashProvidedByUsedInOperatingActivities - PaymentsToAcquirePropertyPlantAndEquipment; source concepts us-gaap:NetCashProvidedByUsedInOperatingActivities; us-gaap:PaymentsToAcquirePropertyPlantAndEquipment

Financial Charts

WAFD revenue, last 5 periods. Source: SEC companyfacts FY2025.WAFD revenue, last 5 periods. Source: SEC companyfacts FY2025.WAFD RevenueLatest point: FY2025 = $1.3BSource: SEC companyfacts FY2025.Fiscal yearReported revenue$0.0B$1.0B$2.0BFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-09-30; accession 0000936528-25-000117; filed 2025-11-18. Concept: InterestAndDividendIncomeOperating. Source concepts: us-gaap:InterestAndDividendIncomeOperating.

WAFD net income, last 5 periods. Source: SEC companyfacts FY2025.WAFD net income, last 5 periods. Source: SEC companyfacts FY2025.WAFD Net incomeLatest point: FY2025 = $226.1MSource: SEC companyfacts FY2025.Fiscal yearNet income$0.0B$250.0M$500.0MFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-09-30; accession 0000936528-25-000117; filed 2025-11-18. Concept: NetIncomeLoss. Source concepts: us-gaap:NetIncomeLoss.

WAFD diluted eps, last 5 periods. Source: SEC companyfacts FY2025.WAFD diluted eps, last 5 periods. Source: SEC companyfacts FY2025.WAFD Diluted EPSLatest point: FY2025 = $2.63/shareSource: SEC companyfacts FY2025.Fiscal yearDiluted EPS (USD/share)$0.00/share$3.00/share$6.00/shareFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-09-30; accession 0000936528-25-000117; filed 2025-11-18. Concept: EarningsPerShareDiluted. Source concepts: us-gaap:EarningsPerShareDiluted.

WAFD operating cash flow, last 5 periods. Source: SEC companyfacts FY2025.WAFD operating cash flow, last 5 periods. Source: SEC companyfacts FY2025.WAFD Operating cash flowLatest point: FY2025 = $237.0MSource: SEC companyfacts FY2025.Fiscal yearOperating cash flow$0.0B$250.0M$500.0MFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-09-30; accession 0000936528-25-000117; filed 2025-11-18. Concept: NetCashProvidedByUsedInOperatingActivities. Source concepts: us-gaap:NetCashProvidedByUsedInOperatingActivities.

WAFD capital expenditures, last 5 periods. Source: SEC companyfacts FY2025.WAFD capital expenditures, last 5 periods. Source: SEC companyfacts FY2025.WAFD Capital expendituresLatest point: FY2025 = $28.7MSource: SEC companyfacts FY2025.Fiscal yearCapital expenditures$0.0B$125.0M$250.0MFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-09-30; accession 0000936528-25-000117; filed 2025-11-18. Concept: PaymentsToAcquirePropertyPlantAndEquipment. Source concepts: us-gaap:PaymentsToAcquirePropertyPlantAndEquipment.

WAFD dividends paid, last 5 periods. Source: SEC companyfacts FY2025.WAFD dividends paid, last 5 periods. Source: SEC companyfacts FY2025.WAFD Dividends paidLatest point: FY2025 = $84.6MSource: SEC companyfacts FY2025.Fiscal yearDividends paid$0.0B$125.0M$250.0MFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-09-30; accession 0000936528-25-000117; filed 2025-11-18. Concept: PaymentsOfDividendsCommonStock. Source concepts: us-gaap:PaymentsOfDividendsCommonStock.

WAFD share buybacks, last 5 periods. Source: SEC companyfacts FY2025.WAFD share buybacks, last 5 periods. Source: SEC companyfacts FY2025.WAFD Share buybacksLatest point: FY2025 = $101.9MSource: SEC companyfacts FY2025.Fiscal yearShare buybacks$0.0B$250.0M$500.0MFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-09-30; accession 0000936528-25-000117; filed 2025-11-18. Concept: PaymentsForRepurchaseOfCommonStock. Source concepts: us-gaap:PaymentsForRepurchaseOfCommonStock.

WAFD assets, last 5 periods. Source: SEC companyfacts FY2025.WAFD assets, last 5 periods. Source: SEC companyfacts FY2025.WAFD AssetsLatest point: FY2025 = $26.7BSource: SEC companyfacts FY2025.Fiscal yearAssets$0.0B$15.0B$30.0BFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-09-30; accession 0000936528-25-000117; filed 2025-11-18. Concept: Assets. Source concepts: us-gaap:Assets.

WAFD liabilities, last 5 periods. Source: SEC companyfacts FY2025.WAFD liabilities, last 5 periods. Source: SEC companyfacts FY2025.WAFD LiabilitiesLatest point: FY2025 = $23.7BSource: SEC companyfacts FY2025.Fiscal yearLiabilities$0.0B$15.0B$30.0BFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-09-30; accession 0000936528-25-000117; filed 2025-11-18. Concept: Liabilities. Source concepts: us-gaap:Liabilities.

WAFD stockholders' equity, last 5 periods. Source: SEC companyfacts FY2025.WAFD stockholders' equity, last 5 periods. Source: SEC companyfacts FY2025.WAFD Stockholders' equityLatest point: FY2025 = $3.0BSource: SEC companyfacts FY2025.Fiscal yearStockholders' equity$0.0B$2.0B$4.0BFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-09-30; accession 0000936528-25-000117; filed 2025-11-18. Concept: StockholdersEquity. Source concepts: us-gaap:StockholdersEquity.

WAFD cash and cash equivalents, last 5 periods. Source: SEC companyfacts FY2025.WAFD cash and cash equivalents, last 5 periods. Source: SEC companyfacts FY2025.WAFD Cash and cash equivalentsLatest point: FY2025 = $657.3MSource: SEC companyfacts FY2025.Fiscal yearCash and cash equivalents$0.0B$2.0B$4.0BFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-09-30; accession 0000936528-25-000117; filed 2025-11-18. Concept: CashAndCashEquivalentsAtCarryingValue. Source concepts: us-gaap:CashAndCashEquivalentsAtCarryingValue.

WAFD free cash flow, last 5 periods. Source: SEC companyfacts FY2025.WAFD free cash flow, last 5 periods. Source: SEC companyfacts FY2025.WAFD Free cash flowLatest point: FY2025 = $208.2MSource: SEC companyfacts FY2025.Fiscal yearFree cash flow$0.0B$250.0M$500.0MFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-09-30; accession 0000936528-25-000117; filed 2025-11-18. Concept: NetCashProvidedByUsedInOperatingActivities - PaymentsToAcquirePropertyPlantAndEquipment. Source concepts: us-gaap:NetCashProvidedByUsedInOperatingActivities; us-gaap:PaymentsToAcquirePropertyPlantAndEquipment.

Quarterly

Quarterly standardized facts from SEC companyfacts as of latest extracted filing date 2026-05-05. Source: https://data.sec.gov/api/xbrl/companyfacts/CIK0000936528.json.

Flow metrics use discrete quarter-length periods from 10-Q/10-Q/A filings. Q4 revenue and net income are derived only when annual FY and nine-month YTD facts exist for the same fiscal year; derived Q4 values are labeled. EPS Q4 is not derived.

QuarterEnd DateRevenueNet IncomeDiluted EPSMethod
2011-Q12010-12-31165,590,000reported discrete quarter
2011-Q22011-03-31158,539,000reported discrete quarter
2022-Q32022-06-300.91reported discrete quarter
2023-Q12022-12-311.16reported discrete quarter
2023-Q22023-03-310.95reported discrete quarter
2023-Q32023-06-3061,775,0000.89reported discrete quarter
2023-Q42023-09-3050,208,000derived Q4 = FY annual - nine-month YTD
2024-Q12023-12-31286,846,00058,453,0000.85reported discrete quarter
2024-Q22024-03-31318,826,00015,888,0000.17reported discrete quarter
2024-Q32024-06-30391,941,00064,560,0000.75reported discrete quarter
2024-Q42024-09-30374,097,00061,140,000derived Q4 = FY annual - nine-month YTD
2025-Q12024-12-31345,117,00047,267,0000.54reported discrete quarter
2025-Q22025-03-31336,084,00056,252,0000.65reported discrete quarter
2025-Q32025-06-30331,714,00061,952,0000.73reported discrete quarter
2025-Q42025-09-30326,534,00060,597,000derived Q4 = FY annual - nine-month YTD
2026-Q12025-12-31322,496,00064,196,0000.79reported discrete quarter
2026-Q22026-03-31324,734,00065,548,0000.82reported discrete quarter

Quarterly Charts

WAFD quarterly revenue, last 12 periods. Source: SEC companyfacts 2026-Q2.WAFD quarterly revenue, last 12 periods. Source: SEC companyfacts 2026-Q2.WAFD Quarterly RevenueLatest point: 2026-Q2 = $324.7MSource: SEC companyfacts 2026-Q2.Fiscal quarterQuarterly Revenue$0.0B$250.0M$500.0M2011-Q12011-Q22024-Q12024-Q22024-Q32024-Q42025-Q12025-Q22025-Q32025-Q42026-Q12026-Q2

Figure provenance: SEC companyfacts. Latest point: FY 2026 ended 2026-03-31; accession 0000936528-26-000043; filed 2026-05-05. Concept: InterestAndDividendIncomeOperating. Source concepts: us-gaap:InterestAndDividendIncomeOperating.

WAFD quarterly net income, last 12 periods. Source: SEC companyfacts 2026-Q2.WAFD quarterly net income, last 12 periods. Source: SEC companyfacts 2026-Q2.WAFD Quarterly Net incomeLatest point: 2026-Q2 = $65.5MSource: SEC companyfacts 2026-Q2.Fiscal quarterQuarterly Net income$0.0B$125.0M$250.0M2023-Q32023-Q42024-Q12024-Q22024-Q32024-Q42025-Q12025-Q22025-Q32025-Q42026-Q12026-Q2

Figure provenance: SEC companyfacts. Latest point: FY 2026 ended 2026-03-31; accession 0000936528-26-000043; filed 2026-05-05. Concept: NetIncomeLoss. Source concepts: us-gaap:NetIncomeLoss.

WAFD quarterly diluted eps, last 12 periods. Source: SEC companyfacts 2026-Q2.WAFD quarterly diluted eps, last 12 periods. Source: SEC companyfacts 2026-Q2.WAFD Quarterly Diluted EPSLatest point: 2026-Q2 = $0.82/shareSource: SEC companyfacts 2026-Q2.Fiscal quarterQuarterly Diluted EPS (USD/share)$0.00/share$0.75/share$1.50/share2022-Q32023-Q12023-Q22023-Q32024-Q12024-Q22024-Q32025-Q12025-Q22025-Q32026-Q12026-Q2

Figure provenance: SEC companyfacts. Latest point: FY 2026 ended 2026-03-31; accession 0000936528-26-000043; filed 2026-05-05. Concept: EarningsPerShareDiluted. Source concepts: us-gaap:EarningsPerShareDiluted.

Macro Cross-References

Latest quarter (10-Q)

Latest 10-Q source: 0000936528-26-000043.

Extracted structurally from real Item 2 body heading to real Item 3/4 boundary. Confidence: high. Filing date: 2026-05-05. Report date: 2026-03-31.

Item 2.                Management’s Discussion and Analysis of Financial Condition and Results of Operations

The following discussion and analysis of WaFd, Inc. (the “Company” or “WaFd”) and its financial condition and results of operations should be read together with the financial statements and the related notes included elsewhere herein and the Consolidated Financial Statements, accompanying notes and management’s discussion and analysis of financial condition and results of operations and other disclosures contained in the Company’s Annual Report on Form 10-K for the fiscal year ended September 30, 2025, filed with the Securities and Exchange Commission ("SEC") on November 18, 2025 (the “2025 10-K”).

FORWARD LOOKING STATEMENTS

This discussion contains forward-looking statements that involve risks and uncertainties. Words such as “expects,” “anticipates,” “believes,” “estimates,” “intends,” “forecasts,” “projects” and other similar expressions or future or conditional verbs such as “will,” “should,” “would” and “could” are intended to help identify such forward-looking statements. These statements are not historical facts, but instead represent current expectations, plans or forecasts of the Company and are based on the beliefs and assumptions of the management of the Company and the information available to management at the time that these disclosures were prepared. The Company intends for all such forward-looking statements to be covered by the safe harbor provisions for forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 and the provisions of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These statements are not guarantees of future results or performance and involve certain risks, uncertainties and assumptions that are difficult to predict and often are beyond the Company's control. Actual outcomes and results may differ materially from those expressed in, or implied by, the Company's forward-looking statements.

You should not place undue reliance on any forward-looking statement and should consider the following uncertainties and risks, as well as the risks and uncertainties discussed elsewhere in this report, and including the Risk Factors included in the Company’s 2025 10-K, and in any of the Company's other subsequent SEC filings, which could cause the Company's future results to differ materially from the plans, objectives, goals, estimates, intentions and expectations expressed in forward-looking statements:

Operational Risks:

•fluctuating interest rates and the impact of inflation on the Company's business and financial results;

•risks associated with cybersecurity incidents and threat actors;

•risks associated with changes in business structure and divestitures of lines of business, including the Bank's exit from the single family mortgage lending market;

•possible additional provisions for loan losses and charge-offs; credit risks of lending activities and deterioration in asset or credit quality; and our ability to make accurate assumptions and judgments about the collectability of our loan portfolio, including the creditworthiness of our borrowers and the value of the assets securing these loans;

•economic uncertainty or a deterioration in economic conditions or slowdowns in economic growth, including financial stress on borrowers (consumers and businesses);

•risks associated with changes to monetary policy by the Federal Reserve;

•global economic trends, including developments related to Ukraine and Russia, the Middle East, and related negative financial impacts on our borrowers, the financial markets and the global economy;

•risks associated with inflationary pressures and rising prices;

•risk associated with the development and use of artificial intelligence;

•risks related to operational, technological, and third-party provided technology infrastructure;

•risks associated with data privacy laws and regulations;

•risks associated with failures of our risk management framework;

•risks associated with our failure to retain or attract key employees;

•risks related to the impacts of climate change on our business or reputation;

•the effects of natural or man-made disasters, calamities, or conflicts, including terrorist events and pandemics, and related regulations, and potential impact on the creditworthiness of our customers;

Regulatory and Litigation Risks:

•non-compliance with banking laws, rules and regulations;

•legislative and regulatory limitations on business activities, and potential limitations on the manner in which the Company conducts its business and undertakes new investments and activities;

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•risks associated with changes in regulation, regulatory capital requirements or regulatory oversight, accounting rules, and laws;

•risks associated with increases to deposit insurance premiums or special assessments;

•litigation risks resulting in significant expenses, losses and reputational damage;

•environmental risks resulting from our real estate lending business;

Market and Industry Risks:

•eroding confidence in the banking system and regional banks in particular;

•downturns in the real estate market;

•changes in banking operations, including a shift from retail to online activities;

•risks associated with inadequate or faulty underwriting and loan collection practices;

•risks associated with our geographic concentration, including the effects of a severe economic downturn, including high unemployment rates and declines in housing prices and both commercial and residential property values, in our primary market areas;

•impairment of goodwill and other intangible assets;

Competitive Risks:

•competition from other financial institutions and new market participants, and consolidation in the industry resulting in the creation of larger competitors with greater financial resources;

•the ability of the Company to obtain external financing to fund its operations or obtain financing on favorable terms, when needed;

•our ability to grow organically or through acquisitions;

•risks associated with our entry into the California market;

Security Ownership Risks:

•negative effects of activist shareholders;

•our ability to continue to pay dividends, including on our outstanding Series A Preferred Stock; and make stock repurchases;

•risks related to the volatility of our Common Stock, and future dilution;

•risks related to Washington's anti-takeover statute;

General Risks:

•the success of the Company at managing the risks involved in the foregoing and managing its business; and

•the timing and occurrence or non-occurrence of events that may be subject to circumstances beyond the Company's control.

For the reasons described above, we caution you against relying on any forward-looking statements. You should not consider the summary of such factors to be an exhaustive statement of all of the risks, uncertainties, or potentially inaccurate assumptions that could cause our current expectations or beliefs to change. Further, all forward-looking statements speak only as of the date on which such statements are made, and the Company undertakes no obligation to update or revise any forward-looking statements to reflect changed assumptions, the occurrence of unanticipated events, changes to future operating results over time, or the impact of circumstances arising after the date the forward-looking statement was made.

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WAFD, INC. AND SUBSIDIARIES

GENERAL & BUSINESS DESCRIPTION

WaFd Bank, a federally-insured Washington state chartered commercial bank (the "Bank"), was founded on April 24, 1917 in Ballard, Washington and is engaged primarily in providing lending, depository, insurance and other banking services to consumers, mid-sized to large businesses, and owners and developers of commercial real estate. Effective September 25, 2025, the Bank formally changed its name from Washington Federal Bank to WaFd Bank by filing its Second Amended and Restated Articles of Incorporation with the Washington Secretary of State. WaFd, Inc., a Washington corporation, was formed as the Bank’s holding company in November, 1994. On September 27, 2023, the Company filed Articles of Amendment to its Restated Articles of Incorporation, as amended, with the Washington Secretary of State, to change its name from Washington Federal, Inc. to WaFd, Inc. This change was effective on September 29, 2023. As used throughout this document, the terms "WaFd," the "Company" or "we" or "us" and "our" refer to WaFd, Inc. and its consolidated subsidiaries, and the term "Bank" or "WaFd Bank" refers to its bank operating subsidiary. The Company is headquartered in Seattle, Washington.

CRITICAL ACCOUNTING POLICIES

See Note A to the Consolidated Financial Statements in "Item 1. Financial Statements" above. Also, refer to "Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations" in the Company's 2025 10-K.

ASSET QUALITY & ALLOWANCE FOR CREDIT LOSSES

See Notes A, D and E to the Consolidated Financial Statements in "Item 1. Financial Statements" above. Also, refer to "Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations" in the Company's 2025 10-K.

INTEREST RATE RISK

Based on management's assessment of the current interest rate environment, the Company has taken steps, including growing shorter-term loans and transaction deposit accounts, to reduce its interest rate risk profile. The mix of customer deposit accounts is 60% variable and 40% fixed as of March 31, 2026 while the composition of the investment securities portfolio is 45% variable and 55% fixed rate. The Company was a party to $610,000,000 of pay fixed interest rate swaps to hedge the fair value risk of the AFS portfolio which effectively converts 12% of fixed securities to variable as of March 31, 2026. When interest rates rise, the fair value of the investment securities with fixed rates will decrease and vice versa when interest rates decline. The Company has $745,727,000 of mortgage-backed securities that it has designated as HTM and are carried at amortized cost. As of March 31, 2026, the net unrealized loss on these securities was $33,610,000. The Company has $4,352,258,000 of AFS securities that are carried at fair value. As of March 31, 2026, the net unrealized loss on these securities was $16,815,000. The Company recognized in earnings a loss of $6,989,000 on fair value of AFS securities hedged by the fixed interest rate swaps for the six months ended March 31, 2026. The Company has also executed interest rate swaps to hedge interest rate risk on certain FHLB borrowings. The unrealized gain on these interest rate swaps as of March 31, 2026 was $97,378,000. All of the above are pre-tax net unrealized gains or losses.

The Company relies on various measures of interest rate risk, including an asset/liability analysis, modeling of changes in forecasted net interest income under various rate change scenarios, and the impact of interest rate changes on the net portfolio value (“NPV”) of the Company.

Net Interest Income Sensitivity - The Company estimates the sensitivity of its net interest income to changes in market interest rates using an interest rate simulation model that includes assumptions related to the level of balance sheet growth, deposit repricing characteristics and the rate of prepayments for multiple interest rate change scenarios. Interest rate sensitivity depends on certain repricing characteristics in the Company's interest-earning assets and interest-bearing liabilities, including the maturity structure of assets and liabilities and their repricing characteristics during the periods of changes in market interest rates. The analysis assumes a constant balance sheet. Actual results would differ from the assumptions used i

[Excerpt truncated for page length; source filing is linked above.]

Latest 10-K MD&A

Extracted structurally from real Item 7 body heading to real Item 7A/8 boundary. Confidence: high. Filing date: 2025-11-18. Report date: 2025-09-30.

Item 7.                 Management’s Discussion and Analysis of Financial Condition and Results of Operations

This discussion should be read in conjunction with our Consolidated Financial Statements and related notes in “Item 8.

Financial Statements and Supplementary Data” of this report. In the following discussion, unless otherwise noted, references to

increases or decreases in average balances in items of income and expense for a particular period and balances at a particular

date refer to the comparison with corresponding amounts for the period or date for the previous year.

In addition to historical financial information, the following discussion and analysis contains forward-looking statements that

involve risks, uncertainties and assumptions. Our actual results may differ materially from those anticipated in these forward-

looking statements as a result of many factors, including those discussed under “Risk Factors” and elsewhere in this Annual

Report on Form 10-K.  This section of this Form 10-K generally discusses 2025 and 2024 items and year-to-year comparisons

between 2025 and 2024.  For management's review of the factors that affected our results of operations for the years ended

September 30, 2024 and 2023, refer to our Annual Report on Form 10-K for the year ended September 30, 2024, which was

filed with the SEC on November 20, 2024.

42

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

CRITICAL ACCOUNTING POLICIES AND ESTIMATES

The preparation of consolidated financial statements in conformity with U.S. GAAP requires management to use judgment in

making estimates and assumptions that affect the reported amounts within the consolidated financial statements. Actual results

may differ from these estimates.  While our significant accounting policies are described in more detail in Note A to the

Consolidated Financial Statements, we believe that the accounting policies discussed below are critical for understanding our

historical and future performance. Critical accounting policies and estimates are those that we consider the most important to

the portrayal of our financial condition and results of operations because they require our most difficult, subjective or complex

judgments, often as a result of the need to make estimates about the effect of the matters that are inherently uncertain.

Allowance for Credit Losses. Management’s determination of the amount of the ACL is a critical accounting estimate as it

requires significant reliance on the credit risk we ascribe to individual borrowers, the use of estimates and significant judgment

as to the amount and timing of expected future cash flows on individually evaluated loans, significant reliance on historical loss

rates on homogeneous portfolios, consideration of our quantitative and qualitative evaluation of past events, current conditions,

and reasonable and supportable forecasts that affect the collectability of the reported amounts.

Going forward, the methodology used to calculate the ACL will be significantly influenced by the composition, characteristics

and quality of our loan portfolio, as well as the prevailing economic conditions and forecasts utilized. Material changes to these

and other relevant factors may result in greater volatility to the allowance for credit losses, and therefore, greater volatility in

our reported earnings.

Goodwill. Goodwill represents the excess of the acquisition consideration over the fair value of assets acquired and liabilities

assumed. We have determined our goodwill balance is all related to a single reporting unit and perform an annual impairment

assessment on August 31st, or sooner if an impairment indicator exists. We perform a quantitative impairment assessment and,

upon performing the quantitative test, if the carrying value of the reporting unit exceeds its fair value, an impairment loss is

recognized in an amount equal to that excess.

When performing the quantitative assessment of goodwill impairment, we estimate the fair value of our reporting unit using the

market capitalization approach, based on quoted market prices of our securities, adjusted for the effect of a control premium.

Based on the results of the annual quantitative evaluation for 2025, the fair value of our single reporting unit exceeded its

respective carrying value and did not result in impairment for the reporting unit.

The Company continuously monitors for events and circumstances that could negatively impact the key assumptions in

determining fair value. While the Company believes the judgments and assumptions used in the goodwill impairment test are

reasonable, different assumptions or changes in general industry, market and macro-economic conditions could change the

estimated fair values and, therefore, future impairment charges could be required, which could be material to the consolidated

financial statements.

Business Combinations. The Company applies the acquisition method of accounting for business combinations.  Under the

acquisition method, the acquiring entity recognizes the assets acquired and liabilities assumed at their acquisition date fair

values. Management utilizes prevailing valuation techniques appropriate for the asset or liability being measured in determining

these fair values. This method often involves estimates based on third party valuations based on discounted cash flow analyses

or other valuation techniques, all of which are inherently subjective.  Any excess of the purchase price over the fair value of net

assets and other identifiable intangible assets acquired is recorded as goodwill.

Assets acquired and liabilities assumed from contingencies must also be recognized at fair value if the fair value can be

determined during the measurement period. Acquisition-related costs, including conversion and restructuring charges, are

expensed as incurred. Fair values are subject to refinement over the measurement period, not to exceed one year after the

closing date.

Management uses various valuation methodologies to estimate the fair value of acquired assets and liabilities which often

involve a significant degree of judgment. Changes in the assumptions utilized within these valuations, including downturns in

economic or business conditions, could have a significant adverse impact on the carrying value of assets which could result in

impairment losses affecting the Company's financial statements as a whole.

Select information regarding the ACL is under the "Allowance for Credit Losses" heading within this section below. For further

details on the ACL, business combinations or goodwill, see Notes A, B, and E to the Consolidated Financial Statements in

“Item 8. Financial Statements and Supplementary Data.”

43

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

ALLOWANCE FOR CREDIT LOSSES

The following table provides detail regarding the Company's allowance for credit losses.

Twelve Months Ended September 30,20252024202320222021
(In thousands)
Beginning balance$203,753$177,207$172,808$171,300$166,955
Charge-offs:
Commercial loans
Multi-Family555
Commercial Real Estate9,652203529
Commercial & Industrial Loans1,2912,61145,8561,20231
Construction
Land – Acquisition & Development149112
Total commercial loans11,4982,96345,8561,74233
Consumer loans
Single-Family Residential33814434106
Construction – Custom
Land – Consumer Lot Loans27
HELOC
Consumer1,334518580370286
Total consumer loans1,672662614397392
13,1703,62546,4702,139425
Recoveries:
Commercial loans
Multi-Family
Commercial Real Estate16941039842,789
Commercial & Industrial Loans2521,069937392
Construction2,179
Land – Acquisition & Development331057870622
Total commercial loans4541,1782743,3063,503
Consumer loans
Single-Family Residential5723815681,0022,026
Construction – Custom41
Land – Consumer Lot Loans582348168
HELOC34235152
Consumer3546475029401,021
Total consumer loans9331,0911,0952,3413,267
1,3872,2691,3695,6476,770
Net charge-offs (recoveries)11,7831,35645,101(3,508)(6,345)
ASC 326 Adoption Impact
Provision (release) for loan losses and transfers7,75027,90249,500(2,000)(2,000)
Ending balance (1)$199,720$203,753$177,207$172,808$171,300
Ratio of net charge-offs (recoveries) to average loans outstanding0.06%0.01%0.26%(0.02)%(0.05)%

(1) This does not include a reserve for unfunded commitments of $21,500,000, $21,500,000, $24,500,000, $32,500,000 and

$27,500,000 as of September 30, 2025, 2024, 2023, 2022 and 2021 respectively.

44

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following table shows changes in the Company's allowance for credit losses since the prior year.

September 30, 2025September 30, 2024$ Change% Change
(In thousands)
Allowance for credit losses:
Commercial loans
Multi-family$25,953$25,248$7053%
Commercial real estate41,98839,2102,7787%
Commercial & industrial59,16358,7484151%
Construction18,13622,267(4,131)(19)%
Land - acquisition & development6,8947,900(1,006)(13)%
Total commercial loans152,134153,373(1,239)(1)%
Consumer loans
Single-family residential38,88040,523(1,643)(4)%
Construction - custom6101,427(817)(57)%
Land - consumer lot loans2,1042,564(460)(18)%
HELOC3,0693,049201%
Consumer2,9232,8171064%
Total consumer loans47,58650,380(2,794)(6)%
Total allowance for loan losses199,720203,753(4,033)(2)%
Reserve for unfunded commitments21,50021,500—%
Total allowance for credit losses$221,220$225,253$(4,033)(2)%

The allowance for loan losses decreased by $4,033,000, or 1.98%, from $203,753,000 as of September 30, 2024, to

$199,720,000 at September 30, 2025. As of September 30, 2025, the allowance of $199,720,000 is for loans that are evaluated

on a pooled basis, which was comprised of $131,652,000 related to the quantitative component and $68,068,000 related to

management's qualitative overlays.  The fluctuations that resulted in the overall decrease from the prior year can be seen in the

table above. The allowance for both commercial construction loans and land A&D loans decreased as projects were completed

and paid off or transitioned to CRE. Single-family, residential construction and lot loans decreased as a result of run-off after

the Bank's exit of the residential mortgage market..

The Company recorded a provision for credit losses of $7,750,000 in 2025, compared to a provision of $17,500,000 for 2024.

These amounts are net of provision and recapture related to the unfunded commitments reserve. In 2025, provisioning reflected

increasing trends in charge-offs and negative migration of delinquent and nonperforming loans combined with economic

concerns. In 2024, provisioning included the initial provision of $16,000,000 recorded on LBC loans acquired, as well as

adjustments resulting from qualitative considerations such as prolonged and intensified borrower sensitivity to high interest

rates and operating costs due to inflationary pressures. For the year ended September 30, 2025, net charge-offs were

$11,783,000, compared to charge-offs of $1,356,000 in the prior year. The ratio of the total ACL to total gross loans increased

to 1.04% as of  September 30, 2025, as compared to 1.01% as of September 30, 2024. A shift toward commercial loan

originations led to a modified mix of loan types combined with increased qualitative reserve adjustments resulted in this

increase.

The reserve for unfunded loan commitments was $21,500,000 as of September 30, 2025, unchanged compared to $21,500,000

as of September 30, 2024.

Management believes the total ACL is sufficient to absorb estimated losses inherent in the portfolio of loans and unfunded

commitments.

45

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following table sets forth the amount of the Bank’s allowance for loan losses by loan portfolio and class.

September 30,20252024202320222021
AllowanceLoans to Total Loans (1)Coverage RatioAllowanceLoans to Total Loans (1)Coverage RatioAllowanceLoans to Total Loans (1)Coverage Ratio (2)AllowanceLoans to Total Loans (1)Coverage Ratio (2)AllowanceLoans to Total Loans (1)Coverage Ratio (2)
($ in thousands)
Commercial loans
Multi-family$25,95322.9%0.6%$25,24821.7%0.6%$13,15516.4%0.5%$12,01316.2%0.5%$16,94916.3%0.8%
Commercial real estate41,98817.71.239,21017.71.128,84218.80.925,81419.10.823,43717.41.0
Commercial & industrial59,16311.62.558,74810.92.658,77312.92.657,21014.22.545,95716.32.0
Construction18,1365.41.722,2676.71.629,40810.41.626,1618.71.925,5857.92.3
Land – acquisition & development6,8940.75.27,9000.75.27,0160.94.712,2781.35.813,4471.37.5
Total commercial loans152,134153,373137,194133,476125,375
Consumer loans
Single-family residential38,88039.30.540,52339.40.528,02936.40.425,51835.40.430,97835.50.6
Construction – custom6100.40.81,4270.90.82,7811.80.93,4102.40.94,9072.51.4
Land – consumer lot loans2,1040.42.42,5640.52.43,5120.72.95,0470.93.44,9391.03.4
HELOC3,0691.31.13,0491.31.12,8591.31.22,4821.31.22,3901.21.5
Consumer2,9230.35.02,8170.34.02,8320.44.22,8750.54.02,7110.63.2
Total consumer loans47,58650,38040,01339,33245,925
Total allowance for loan losses (3)$199,720100%$203,753100%$177,207100%$172,808100%$171,300100%

___________________

(1)Represents the loans receivable for each respective loan class as a % of total loans receivable.

(2)Represents the allowance for each respective loan class as a % of loans receivable for that same loan class. The underlying commercial & industrial loan balances for

September 30, 2023, 2022 and 2021 include PPP loans for which no allowance was recorded.  These PPP loan balances were  $1,000,000, $10,000,000 and $312,000,000 as of

September 30, 2023, 2022 and 2021 respectively.

(3)This does not include a reserve for unfunded commitments of $21,500,000, $21,500,000, $24,500,000, $32,500,000 and $27,500,000 as of September 30, 2025, 2024, 2023,

2022 and 2021, respectively.

46

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

ASSET QUALITY

Modifications to Borrowers Experiencing Financial Difficulty. Loans may be modified as the result of borrowers

experiencing financial difficulty needing relief from the contractual terms of their loan. Most loan modifications to borrowers

experiencing financial difficulty are accruing and performing loans where the borrower has approached the Bank about

modification due to temporary financial difficulties. Each request for modification is individually evaluated for merit and

likelihood of success. Often a term extension is needed in the short term in order to evaluate the need for further corrective

action. Payment delays and interest-only payments may also be approved during the modification period. Principal forgiveness

is not an available option for restructured loans.

Non-Performing Assets. When a borrower violates a condition of a loan, the Bank attempts to cure the default by contacting

the borrower. In most cases, defaults are cured promptly. If the default is not cured within an appropriate time frame, typically

90 days, the Bank may institute appropriate action to collect the loan, such as making demand for payment or initiating

foreclosure proceedings on the collateral. If foreclosure occurs, the collateral will typically be sold at public auction and may be

purchased by the Bank.

Loans are placed on non-accrual status when, in the judgment of management, the probability of collecting interest or principal

is deemed to be insufficient to warrant further accrual. When a loan is placed on non-accrual status, previously accrued but

unpaid interest is deducted from interest income. The Bank does not accrue interest on loans 90 days past due or more. See

Note A to the Consolidated Financial Statements included in Item 8 hereof for additional information.

For commercial loans, six consecutive payments on newly restructured loan terms are generally required prior to returning the

loan to accrual status. In some instances after the required six consecutive payments are made, a management assessment will

conclude that collection of the entire principal balance is still in doubt. In those instances, the loan will remain on non-accrual.

Homogeneous loans may or may not be on accrual status at the time of restructuring, but all are placed on accrual status upon

the restructuring of the loan.

Real estate acquired by foreclosure or deed-in-lieu thereof (“REO” or “Real Estate Owned”) is classified as real estate held for

sale. When property is acquired, it is recorded at the fair market value less estimated selling costs at the date of acquisition.

Interest accrual ceases on the date of acquisition and all costs incurred in maintaining the property from that date forward are

expensed as incurred. Costs incurred for the improvement or development of such property are capitalized. See Note A to the

Consolidated Financial Statements included in Item 8 hereof for additional information.

47

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following table sets forth information regarding the Bank's non-performing assets.

September 30,20252024202320222021
(In thousands)
Commercial loans
Multi-family19,12118,7435,1275,912475
Commercial real estate69,97226,36223,4354,6918,038
Commercial & industrial11,0476,0825,693365
Construction3,4001,120505
Land – acquisition & development742,340
Total commercial loans103,54046,29934,64416,29611,723
Consumer loans
Single-family residential23,74121,48814,91817,45019,320
Construction – custom76084888435
Land – consumer lot loans23984359
HELOC412596736233287
Consumer152310273660
Total consumer loans25,08823,24215,77818,23820,026
Total non-accrual loans (1)128,62869,54150,42234,53431,749
Real estate owned11,0844,5674,1496,6678,204
Other property owned3,3103,3103,3533,3533,672
Total non-performing assets$143,022$77,418$57,924$44,554$43,625
Total non-performing assets to total assets0.54%0.28%0.26%0.21%0.22%

(1)    For the year ended September 30, 2025, the Bank recognized $3,304,802 in interest income on cash payments received from borrowers

on non-accrual loans. The Bank would have recognized interest income of $4,591,000 for the same period had these loans performed

according to their original contract terms. The recognized interest income may include more than twelve months of interest for some

of the non-accrual loans that were brought current or paid off.  In addition to the non-accrual loans reflected in the above table, the

Bank had $505,815,000 of loans that were less than 90 days delinquent at September 30, 2025 but were classified as substandard for

one or more reasons. If these loans were deemed non-performing, the Company's ratio of total non-performing assets and performing

restructured loans as a percent of total assets would have increased to 2.43% at September 30, 2025. For a discussion of the Bank's

policy for placing loans on non-accrual status, see Note A to the Consolidated Financial Statements included in Item 8 of this report.

Non-performing assets increased 84.7% to $143,022,000, or 0.54% of total assets, at September 30, 2025, compared to

$77,418,000, or 0.28% of total assets, at September 30, 2024 as a result of an increase of $59,087,000 in non-accrual loans

combined with a $6,517,000 increase in real estate owned. The increase in non-accrual loans is primarily the result of one

commercial real estate loan over 90 days past due. Although appropriately non-accrual based on policy, there was no charge-off

taken upon revaluation. Management is actively collaborating with the borrower. Other property owned of $3,310,000 as of

September 30, 2025 is comprised entirely of a government guarantee related to equipment obtained via a commercial loan

foreclosure.

As of September 30, 2025, real estate owned totaled $11,084,000, an increase of $6,517,000, or 142.7%, from $4,567,000 as of

September 30, 2024. During 2025, the Bank sold real estate owned properties for total net proceeds of $2,865,000. The majority

of REO properties are former bank premises that are expected to be sold.

The ratio of the allowance for loan losses to non-accrual loans decreased to 155% as of September 30, 2025, from 293% as of

September 30, 2024.

48

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

CHANGES IN FINANCIAL CONDITION

Cash and cash equivalents: Cash and cash equivalents decreased to $657,310,000 at September 30, 2025, as compared to

$2,381,102,000 at September 30, 2024. The prior year end balances reflected cash received from the Luther Burbank multi-

family and single-family residential loan portfolio sales. The decrease in the current year reflects cash used to reduce

borrowings and purchase investment securities during the year.

Available-for-sale (AFS) investment securities: Available-for-sale securities increased $960,492,000, or 37.3%, during the year

ended September 30, 2025, to $3,533,201,000, as a result of securities purchases of $1,482,058,000 combined with unrealized

losses of $9,237,000 and a reclassification of gain into earnings from AFS securities hedging derivatives of $15,452,000

partially offset by principal repayments and maturities of $561,808,000 and sales of $797,000. The net unrealized loss the year

ended September 30, 2025 is recorded net of tax within AOCI, and is decreased compared to unrealized losses of  $44,168,000

as of September 30, 2024.

Substantially all of the Company’s AFS debt securities are issued by U.S. government agencies or U.S. government-sponsored

enterprises. These securities carry the explicit and/or implicit guarantee of the U.S. government and have a long history of zero

credit loss. The remaining securities are issued by highly-rated municipalities or corporate borrowers. The Company does not

believe that any of its AFS debt securities have credit loss impairment as of September 30, 2025, therefore, no allowance was

recorded. The impact going forward will depend on the composition, characteristics, and credit quality of the securities

portfolios as well as the economic conditions at future reporting periods.

Held-to-maturity (HTM) investment securities: Held-to-maturity securities increased by $208,830,000 to $645,802,000, or

47.8%, during the year ended September 30, 2025, largely due to the purchase of $261,842,000 of HTM securities. These

purchases were offset by principal repayments and maturities of $53,030,000 during the period. There were no held-to-maturity

securities sold during the year ended September 30, 2025. As of September 30, 2025, the net unrealized loss on held-to-

maturity securities was $33,063,000, compared to $35,926,000 the year prior.

Substantially all of the Company’s HTM debt securities are issued by U.S. government agencies or U.S. government-sponsored

enterprises. These securities carry the explicit and/or implicit guarantee of the U.S. government and have a long history of zero

credit loss, thus the Company did not record an allowance for credit losses for HTM securities as of September 30, 2025. The

impact going forward will depend on the composition, characteristics, and credit quality of the securities portfolios as well as

the economic conditions at future reporting periods.

The table below shows the available-for-sale and held-for-investment securities portfolios categorized by contractual maturity

band.

September 30, 2025AmortizedCostWeighted Average Yield
($ in thousands)
Due in less than 1 year$21,3254.82%
Due after 1 year through 5 years460,3754.25
Due after 5 years through 10 years555,3554.74
Due after 10 years3,151,1843.99
$4,188,2394.12%

For further information on our investment portfolio, see Note C to the Consolidated Financial Statements in “Item 8. Financial

Statements and Supplementary Data” of this report.

Loans receivable: Loans receivable, net of related contra accounts, decreased $827,736,000, or 4.0%, to $20,088,618,000 at

September 30, 2025, from $20,916,354,000 one year earlier. The balance change reflects originations of $3,956,199,000, a

decrease to loans-in-process of $236,192,000 and principal repayments of $5,145,176,000 during the year ended September 30,

2025. Commercial loan originations accounted for 83.1% of total originations and consumer originations were 16.9% as the

Bank exited the residential mortgage market mid-year.  Management continues to focus on commercial lending, coupled with

growing economies in all major markets in which we operate.

The following table presents loan balances by category and the year-over-year change.

49

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

September 30, 2025September 30, 2024Change
($ in thousands)($ in thousands)$%
Gross loans by category
Commercial loans
Multi-family$4,718,48022.2%$4,658,11920.8%$60,3611.3%
Commercial real estate3,604,60016.93,757,04016.8(152,440)(4.1)
Commercial & industrial2,392,68511.22,337,13910.555,5462.4
Construction1,756,8908.32,174,2549.7(417,364)(19.2)
Land - acquisition & development179,0990.8200,7130.9(21,614)(10.8)
Total commercial loans12,651,75459.513,127,26558.7(475,511)(3.6)
Consumer loans
Single-family residential8,053,77137.98,399,03037.6(345,259)(4.1)
Construction - custom150,2370.7384,1611.7(233,924)(60.9)
Land - consumer lot loans89,2980.4108,7910.5(19,493)(17.9)
HELOC267,8711.3266,1511.21,7200.6
Consumer61,4610.373,9980.3(12,537)(16.9)
Total consumer loans8,622,63840.59,232,13141.3(609,493)(6.6)
Total gross loans21,274,392100%22,359,396100%(1,085,004)(4.9)%
Less:
Allowance for loan losses199,720203,753(4,033)(2.0)
Loans in process773,6061,009,798(236,192)(23.4)
Net deferred fees, costs and discounts212,448229,491(17,043)(7.4)
Total loan contra accounts1,185,7741,443,042(257,268)(17.8)
Net loans$20,088,618$20,916,354$(827,736)(4.0)%

The following table summarizes the Bank’s loan portfolio balances, at amortized cost, due for the periods indicated based on

contractual terms to maturity or repricing.

September 30, 2025TotalLess than1 Year1 to 5Years5 to 15YearsAfter 15Years
(In thousands)
Commercial loans
Multi-family$4,631,321$2,030,101$1,591,043$989,224$20,953
Commercial real estate3,588,9501,533,7491,249,774798,0747,353
Commercial & industrial2,386,3631,836,357284,542244,08721,377
Construction1,105,101737,737126,115218,57422,675
Land - acquisition & development139,922132,3866,0761,460
Total commercial loans11,851,6576,270,3303,257,5502,251,41972,358
Consumer loans
Single-family residential7,936,931372,508949,851528,7746,085,798
Construction - custom78,2436,23512,07359,935
Land - consumer lot loans88,6961,45876314,79671,679
HELOC271,286271,09614545
Consumer61,52532,6092,03126,8805
Total consumer loans8,436,681677,671959,025582,5686,217,417
$20,288,338$6,948,001$4,216,575$2,833,987$6,289,775

The contractual loan payment period for residential mortgage loans originated by the Bank normally ranges from 15 to 30

years. Experience during recent years has indicated that, because of prepayments in connection with refinancing and sales of

property, residential loans typically have a weighted average life of approximately eight years.

50

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following tables provide information regarding loans receivable by loan class and geography.

September 30, 2025Multi-familyCommercialReal EstateCommercialand IndustrialConstructionLand -A & DSingle - FamilyResidentialConstruction -customLand -Lot LoansConsumerHELOCTotal
(In thousands)
Washington$527,926$525,357$865,595$165,607$36,206$3,233,224$38,963$47,053$15,359$137,778$5,593,068
California1,028,968213,997141,0799,9041,430,5538,3278912,833,719
Oregon735,256393,679274,21996,55032,399878,15010,34510,57622836,2202,467,622
Arizona718,584510,283107,703132,1021,829763,32614,38815,4195,32233,7032,302,659
Texas496,987778,600584,717298,7297,718142,3028664,6552,313,800
Utah582,534340,726142,749170,89046,377578,7874,5071,18624,14013,5771,905,473
New Mexico195,161295,64820,22155,8512,407206,8603,4232,384779,382791,414
Idaho180,661177,64845,77886,4327,562387,3512,4126,9434621,738916,571
Nevada125,750191,492112,54247,2645,424305,1844,2055,0492,01710,810809,737
Other39,494161,52091,76041,77211,1946,0032,532354,275
$4,631,321$3,588,950$2,386,363$1,105,101$139,922$7,936,931$78,243$88,696$61,525$271,286$20,288,338
Percentage by geographic area
September 30, 2025Multi-familyCommercialReal EstateCommercialand IndustrialConstructionLand -A & DSingle - FamilyResidentialConstruction -customLand -Lot LoansConsumerHELOCTotal
As % of total gross loans
Washington2.6%2.6%4.3%0.8%0.2%15.9%0.2%0.2%0.1%0.7%27.6%
California5.11.00.77.10.114.0
Oregon3.61.91.40.50.24.30.10.10.112.2
Arizona3.52.50.50.73.70.10.10.211.3
Texas2.43.92.91.50.711.4
Utah2.91.70.70.80.22.90.10.19.4
New Mexico1.01.50.10.31.03.9
Idaho0.90.90.20.40.11.90.14.5
Nevada0.60.90.60.21.50.13.9
Other0.20.80.40.20.11.7
22.8%17.7%11.8%5.4%0.7%39.1%0.4%0.4%0.3%1.3%100%
Percentage by geographic area as a % of each loan type
September 30, 2025Multi-familyCommercialReal EstateCommercialand IndustrialConstructionLand -A & DSingle - FamilyResidentialConstruction -customLand -Lot LoansConsumerHELOC
As % of total gross loans
Washington11.4%14.6%36.3%15.0%25.9%40.8%49.8%53.1%25.0%50.8%
California22.26.05.90.918.013.50.3
Oregon15.911.011.58.723.211.113.211.90.413.4
Arizona15.514.24.511.91.39.618.417.48.612.4
Texas10.721.724.527.05.51.80.11.7
Utah12.69.56.015.533.17.35.71.339.25.0
New Mexico4.28.30.85.11.72.64.42.70.13.5
Idaho3.94.91.97.85.44.93.17.80.18.0
Nevada2.75.34.74.33.93.85.45.73.34.0
Other0.94.53.93.80.19.80.9
100%100%100%100%100%100%100%100%100%100%

51

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following table shows the change in the geographic distribution by state of the loan portfolio since the prior year.

September 30,20252024Change
Washington27.6%27.3%0.3
California14.014.4(0.4)
Oregon12.211.70.5
Arizona11.311.00.3
Texas11.411.8(0.4)
Utah9.49.9(0.5)
New Mexico3.93.60.3
Idaho4.54.30.2
Nevada4.03.70.3
Other (1)1.72.3(0.6)
100%100%

(1) Includes loans from outside of our nine state footprint.

Allowance for credit losses: For details, see the “Allowance for Credit Losses" section above in this report.

Non-performing assets: For details, see the “Asset Quality" section above in this report.

Real estate owned: For details, see the “Asset Quality" section above in this report.

Interest receivable: Interest receivable was $98,589,000 as of September 30, 2025, a decrease of $4,238,000, or 4.1%, since

September 30, 2024. The decrease was the result of a 4.0% decrease in loans receivable combined with the decrease in interest

rates.

Bank Owned Life Insurance: Bank-owned life insurance increased to $275,159,000 as of September 30, 2025 from

$267,633,000 as of September 30, 2024, primarily as a result of increases in the cash surrender value of the policies. The

investments in bank-owned life insurance serve to assist in funding growing employee benefit costs.

Intangible assets: The Bank's intangible assets totaled $442,093,000 at September 30, 2025 compared to $448,425,000 as of

September 30, 2024. The decrease is largely the result of the amortization of the core deposit intangible balance created in the

Merger. The balance at September 30, 2025 is comprised of $414,722,000 of goodwill and the unamortized balance of the core

deposit and other intangibles of $27,371,000.

Customer accounts: As of September 30, 2025, customer deposits totaled $21,437,636,000 compared with $21,373,970,000 at

September 30, 2024, a $63,666,000, or 0.3%, increase driven by transaction accounts. During 2025, transaction accounts

increased by $489,347,000 or 4.1% while time deposits decreased by $425,681,000 or 4.5%.

The following table shows customer deposits by account type.

September 30, 2025September 30, 2024
($ in thousands)Deposit Account BalanceAs a % of Total DepositsWeightedAverage RateDeposit Account BalanceAs a % of Total DepositsWeightedAverage Rate
Non-interest checking$2,567,53912.0%—%$2,500,46711.7%—%
Interest checking4,865,80822.72.554,486,44421.02.89
Savings701,5583.30.22718,5603.40.23
Money market4,171,62719.42.144,111,71419.22.22
Time deposits9,131,10442.63.749,556,78544.74.58
Total$21,437,636100%2.60%$21,373,970100%3.09%

52

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following table shows the geographic distribution by state for customer deposits.

($ in thousands)September 30, 2025September 30, 2024$ Change% Change
Washington$8,685,12440.5%$8,528,60839.9%$156,5161.8%
California3,726,99717.44,448,01820.8(721,021)(16.2)%
Oregon2,724,52612.72,696,24312.628,2831.0%
Arizona1,641,4607.71,619,1017.622,3591.4%
New Mexico1,802,8868.41,622,5347.6180,35211.1%
Idaho935,0474.4949,0254.4(13,978)(1.5)%
Utah601,0542.8584,0012.717,0532.9%
Nevada559,9062.5527,7042.532,2026.1%
Texas760,6363.6398,7361.9361,90090.8%
$21,437,636100%$21,373,970100%$63,6660.3%

The following table sets forth, by various interest rate categories, the amount of fixed-rate time deposits that mature during the

periods indicated.

Maturing in
September 30, 20251 to 3Months4 to 6Months7 to 12Months13 to 24Months25 to 36Months37 to 60MonthsTotal
(In thousands)
Fixed-rate time deposits:
Under 1.00%$27,541$855$—$3,559$2,766$10,479$45,200
1.00% to 1.99%46268223,38224,526
2.00% to 2.99%34371255,437126,43443,611226,537
3.00% to 3.99%2,891,6321,815,2372,485,957104,81312,8867,310,525
4.00% to 4.99%505,616550,275391,81876,0171,523,726
5.00% and higher590590
Total$3,426,184$2,367,761$2,933,212$334,205$59,263$10,479$9,131,104

Historically, a significant number of time deposit account holders roll over their balances into new time deposits of the same

term at the Bank’s then current rate. To ensure a continuity of this trend, the Bank expects to continue to offer market rates of

interest. The ability to retain maturing time deposits is difficult to project; however, the Bank believes that by competitively

pricing these certificates, roll-over levels deemed appropriate by management can be achieved on a continuing basis.

At September 30, 2025, the Bank had $3,895,726,000 of time deposits in amounts of $250,000 or more outstanding, maturing

as follows: $1,355,645,000 within 3 months; $1,116,894,000 over 3 months through 6 months; $1,207,030,000 over 6 months

through 12 months; and $216,157,000 thereafter.

Time deposits with a maturity of one year or less have penalties for premature withdrawal equal to 90 days of interest. When

the maturity is greater than one year but less than four years, the penalty is 180 days of interest. When the maturity is greater

than four years, the penalty is 365 days of interest. Early withdrawal penalty fee income for the years ended 2025, 2024 and

2023 amounted to $1,230,000, $1,082,000 and $1,618,000, respectively.

For additional details on customer accounts, including uninsured deposits, see Note K to the Consolidated Financial Statements

in “Item 8. Financial Statements and Supplementary Data” of this report.

Borrowings: Total borrowings decreased to $1,765,604,000 as of September 30, 2025, as compared to $3,267,589,000 at

September 30, 2024. The weighted average rate for borrowings was 2.50% as of September 30, 2025, versus 3.93% at

September 30, 2024. The decreases in balance and rate are primarily due to the pay-down of higher interest borrowings

combined with decreasing interest rates. The Bank has entered into interest rate swaps to hedge interest rate risk and convert

certain FHLB advances to fixed rate payments. Taking into account these hedges, the weighted average effective maturity of

FHLB advances at September 30, 2025 was 2.19 years.

53

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

RESULTS OF OPERATIONS

COMPARISON OF 2025 RESULTS WITH 2024

Net Income: Net income increased $26,027,000, or 13.0%, to $226,068,000 for the year ended September 30, 2025, as

compared to $200,041,000 for the year ended September 30, 2024. The change was due to the factors described below.

Net Interest Income: For the year ended September 30, 2025, net interest income was $654,235,000, a decrease of $6,597,000

or 1.0% from the year ended September 30, 2024. Net interest margin was 2.58% for the year ended September 30, 2025

compared to 2.69% in the prior year. The decrease was the result of the greater decrease in the rate earned on assets compared

with the rate paid on liabilities. Rates on interest-bearing liabilities decreased by 22 basis points compared to the 30 basis points

decrease in the average rate on interest-earning assets. This effect was partially offset by the greater increase in interest-earning

assets compared to interest bearing liabilities. Average interest-bearing liabilities grew by 2.9% while average interest-earning

assets grew by 3.2%.

Rate/Volume Analysis

The table below sets forth certain information regarding changes in interest income and interest expense of the Company for the

years indicated. For each category of interest-earning asset and interest-bearing liability, information is provided on changes

attributable to: (1) changes in volume (changes in volume multiplied by old rate) and (2) changes in rate (changes in rate

multiplied by old average volume). The change in interest income and interest expense attributable to changes in both volume

and rate has been allocated proportionately to the change due to volume and the change due to rate.

Twelve Months Ended September 30,
2025 vs. 2024Increase (Decrease) Due to2024 vs. 2023Increase (Decrease) Due to2023 vs. 2022Increase (Decrease) Due to
VolumeRateTotalVolumeRateTotalVolumeRateTotal
(In thousands)(In thousands)(In thousands)
Interest income:
Loan portfolio$8,703$(54,615)$(45,912)$189,770$76,011$265,781$87,565$210,911$298,476
Mortgage-backed securities37,0846,20543,2898,1298,46916,5985,76011,09216,852
Investments (1)(16,317)(13,321)(29,638)34,21912,15746,376(13,400)74,66861,268
All interest-earning assets29,470(61,731)(32,261)232,11896,637328,75579,925296,671376,596
Interest expense:
Customer accounts78,911(6,638)72,27375,680219,521295,201570193,622194,192
Borrowings(65,594)(32,343)(97,937)38,60924,34762,95638,08448,67586,759
All interest-bearing liabilities13,317(38,981)(25,664)114,289243,868358,15738,654242,297280,951
Change in net interest income$16,153$(22,750)$(6,597)$117,829$(147,231)$(29,402)$41,271$54,374$95,645

(1)Includes interest on cash equivalents and dividends on stock of the FHLB of Des Moines, the FHLB of San Francisco and FRB of

San Francisco.

Provision for Credit Losses: The Company recorded a provision for credit losses of $7,750,000 in 2025, compared to a

provision of $17,500,000 for 2024. In 2024, the provision included the initial provision of $16,000,000 recorded on LBC loans

acquired, as well as adjustments resulting from qualitative considerations such as prolonged and intensified borrower sensitivity

to high interest rates and operating costs due to inflationary pressures. In 2025, the provisioning reflected a shift toward higher

reserved commercial originations combined with increasing trends in charge-offs and negative migration of delinquent and

nonperforming loans combined with economic concerns. For the year ended September 30, 2025, net charge-offs were

$11,783,000, compared to  $1,356,000 in the prior year.

Non-interest Income: Non-interest income was $71,247,000 for the year ended September 30, 2025, an increase of

$10,555,000, or 17.4%, from $60,692,000 for the year ended September 30, 2024. This increase was the result of increased

54

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

prepayment fees earned on loans plus increased commission income from WaFd Insurance, the Company's insurance

subsidiary.

Non-interest Expense: Total non-interest expense was $427,463,000 for the year ended September 30, 2025, a decrease of

$20,809,000, or 4.6%, from the $448,272,000 for the year ended September 30, 2024. The 2024 results included $25,000,000 in

Merger-related costs. Compensation and benefits costs decreased $12,002,000 or 5.1% year-over-year as a result of Merger-

related retention, severance and change-in-control expenses booked in 2024 and $5,400,000 in restructuring costs arising from

the shift in strategy and exit from single family lending. Other non-interest expense also decreased as a result of Merger-related

professional and legal fees recorded in 2024. Additionally, FDIC premiums decreased $8,670,000 in 2025 compared to the

prior year resulting from several factors. The previous year's figures had included a special assessment and the decrease was

further influenced by both the contraction of the balance sheet and a lower assessment rate in 2025. Offsetting these decreases,

information technology costs increased by $6,795,000 in 2025 as compared to 2024 due to strategic investments in technology.

The Company’s efficiency ratio was 58.9% for 2025 as compared to 62.1% for the prior year. The number of staff, including

part-time employees on a full-time equivalent basis, was 1,979 and 2,208 at September 30, 2025 and 2024, respectively. Total

operating expense for the years ended September 30, 2025 and 2024 were 1.58% and 1.71%, respectively, of average assets.

Loss on Real Estate Owned: Loss on real estate owned, net was $627,000 for the year ended September 30, 2025, compared to

a net gain of $304,000 for the year ended September 30, 2024. This amount includes ongoing maintenance expense, periodic

valuation adjustments, and gains and losses on sales of REO.

Income Tax Expense: Income tax expense was $63,574,000 for the year ended September 30, 2025, an increase of $7,559,000,

or 13.5%, from the $56,015,000 for the year ended September 30, 2024. The increase is primarily due to a 13.1% increase in

pre-tax income. The effective tax rate for 2025 was 21.95% as compared to 21.88% for the year ended September 30, 2024. The

Company's effective tax rate varies from the Federal statutory rate of 21% mainly due to state taxes, tax-exempt income and

tax-credit investments.

On July 4, 2025, the One Big Beautiful Bill Act, officially designated as H.R. 1, was enacted into law. This legislation includes

significant changes to federal tax law and other regulatory provisions that may impact the Company. Key provisions include the

permanent extension of several business tax benefits originally introduced under the 2017 Tax Cuts and Jobs Act. The

Company is currently evaluating the provisions of the new law and the potential effects on its financial position, results of

operations and cash flows. We believe the provisions of the new tax law will have no significant direct impact on our financial

position and results of operation.

COMPARISON OF 2024 RESULTS WITH 2023

For management's review of the factors that affected our results of operations for the years ended September 30, 2024 and 2023

refer to our Annual Report on Form 10-K for the year ended September 30, 2024, which was filed with the SEC on November

20, 2024.

55

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

LIQUIDITY AND CAPITAL RESOURCES

The principal sources of funds for the Company's activities are loan repayments (including prepayments), net deposit inflows,

borrowings, repayments and sales of investments and retained earnings, if applicable. The Company's principal sources of

revenue are interest on loans and interest and dividends on investments. Additionally, the Company earns fee income for loan,

deposit, insurance and other services.

The Company's shareholders' equity at September 30, 2025, was $3,039,575,000, or 11.38% of total assets, as compared to

$3,000,300,000, or 10.69% of total assets, at September 30, 2024. Items affecting shareholders' equity were net income of

$226,068,000, the payment of $84,639,000 in Common Stock dividends, the payment of $14,625,000 in preferred stock

dividends, $101,931,000 of treasury stock purchases, as well as other comprehensive income of $1,099,000. The Company paid

out 40.7% of its 2025 earnings in cash dividends to common shareholders, compared with 41.2% last year. For the year ended

September 30, 2025, the Company returned 82.5% of net income to shareholders in the form of cash dividends and share

repurchases as compared to 50.7% for the year ended September 30, 2024. Management believes the Company's strong equity

position allows it to manage balance sheet risk and provide the capital support needed for controlled growth in a regulated

environment. The Company’s share repurchase program may be modified, suspended or terminated at any time, and the timing

and amount of share repurchases is subject to market conditions and the market price of the Company’s Common Stock, as well

as other factors.

The Bank has a credit line with the FHLB - DM of up to 45% of total assets depending on specific collateral eligibility. This

line provides the Bank a substantial source of additional liquidity. The Bank has entered into borrowing agreements with the

FHLB - DM to borrow funds under a short-term floating rate cash management advance program and fixed-rate term loan

agreements. All borrowings are secured by stock of the FHLB - DM, deposits with the FHLB - DM, and a blanket pledge of

qualifying loans receivable. The Bank also has a credit line with the FHLB - SF in support of LBC borrowings from the FHLB -

SF, but the Bank is unable to take down new advances against this line. The FHLB - SF credit line is secured by a line-item

pledge of mortgage backed securities. Based on collateral pledged as of September 30, 2025, the Bank had $6,647,214,000 of

additional borrowing capacity at the FHLB - DM.

To ensure ample contingent liquidity the Bank participates in the FRB of San Francisco Borrower-in-Custody program which

collateralizes primary credit borrowings and serves as a backstop for the FHLB - DM credit line. Due to differing program

requirements between the FHLB - DM and FRB of San Francisco, participating in both increases the amount of eligible

collateral that may be pledged in support of contingent liquidity needs. The Bank is also eligible to borrow under the Federal

Reserve Bank's primary credit program.

The Company's cash and cash equivalents were $657,310,000 at September 30, 2025, which is a 72.4% decrease from the

balance of $2,381,102,000 as of September 30, 2024. The prior year end balances reflected cash received from the Luther

Burbank multi-family and single-family residential loan portfolio sales. During the year, the Company utilized cash to reduce

borrowings and purchase investments. See “Changes in Financial Condition” above and the “Statement of Cash Flows”

included in the financial statements for additional details regarding this change.

The following table presents the Company's significant fixed and determinable contractual obligations, within the categories

described below, by contractual maturity or payment amount.

September 30, 2025TotalLess than1 Year1 to 5YearsOver 5Years
(In thousands)
Customer accounts (1)$21,437,636$21,033,689$403,943$4
Debt obligations (2)1,817,2491,747,04118,56351,645
Operating lease obligations63,10310,98329,68522,435
$23,317,988$22,791,713$452,191$74,084

(1) Includes non-maturing customer transaction accounts.

(2) Represents contractual maturities of FHLB advances and FRB borrowings. Taking into account cash flow hedges, the weighted

average effective maturity of FHLB advances at September 30, 2025 is 2.19 years.

These obligations are included in the Consolidated Statements of Financial Condition. The payment amounts of the operating

lease obligations represent those amounts contractually due.

56

MD&A history

Prior-year 10-K MD&A spans are extracted from SEC filings with the same bounded parser used for the latest filing. The latest 10-K appears above; prior years are below.

FY 2024 10-K MD&A

SEC filing source: 0000936528-24-000164.

Extracted structurally from real Item 7 body heading to real Item 7A/8 boundary. Confidence: high. Filing date: 2024-11-20. Report date: 2024-09-30.

Item 7.                 Management’s Discussion and Analysis of Financial Condition and Results of Operations

This discussion should be read in conjunction with our Consolidated Financial Statements and related notes in “Item 8. Financial Statements and Supplementary Data” of this report. In the following discussion, unless otherwise noted, references to increases or decreases in average balances in items of income and expense for a particular period and balances at a particular date refer to the comparison with corresponding amounts for the period or date for the previous year.

In addition to historical financial information, the following discussion and analysis contains forward-looking statements that involve risks, uncertainties and assumptions. Our actual results may differ materially from those anticipated in these forward-looking statements as a result of many factors, including those discussed under “Risk Factors” and elsewhere in this Annual Report on Form 10-K. This section of this Form 10-K generally discusses 2024 and 2023 items and year-to-year comparisons between 2024 and 2023. For management's review of the factors that affected our results of operations for the years ended September 30, 2023 and 2022, refer to our Annual Report on Form 10-K for the year ended September 30, 2023, which was filed with the Securities and Exchange Commission on November 17, 2023.

CRITICAL ACCOUNTING POLICIES AND ESTIMATES

42

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The preparation of consolidated financial statements in conformity with U.S. GAAP requires management to use judgment in making estimates and assumptions that affect the reported amounts within the consolidated financial statements. Actual results may differ from these estimates. While our significant accounting policies are described in more detail in Note A to the Consolidated Financial Statements, we believe that the accounting policies discussed below are critical for understanding our historical and future performance. Critical accounting policies and estimates are those that we consider the most important to the portrayal of our financial condition and results of operations because they require our most difficult, subjective or complex judgments, often as a result of the need to make estimates about the effect of the matters that are inherently uncertain.

Allowance for Credit Losses. Management’s determination of the amount of the ACL is a critical accounting estimate as it requires significant reliance on the credit risk we ascribe to individual borrowers, the use of estimates and significant judgment as to the amount and timing of expected future cash flows on individually evaluated loans, significant reliance on historical loss rates on homogeneous portfolios, consideration of our quantitative and qualitative evaluation of past events, current conditions, and reasonable and supportable forecasts that affect the collectability of the reported amounts.

Going forward, the methodology used to calculate the ACL will be significantly influenced by the composition, characteristics and quality of our loan portfolio, as well as the prevailing economic conditions and forecasts utilized. Material changes to these and other relevant factors may result in greater volatility to the allowance for credit losses, and therefore, greater volatility in our reported earnings.

Business Combinations. The Company applies the acquisition method of accounting for business combinations. Under the acquisition method, the acquiring entity recognizes the assets acquired and liabilities assumed at their acquisition date fair values. Management utilizes prevailing valuation techniques appropriate for the asset or liability being measured in determining these fair values. This method often involves estimates based on third party valuations based on discounted cash flow analyses or other valuation techniques, all of which are inherently subjective. Any excess of the purchase price over the fair value of net assets and other identifiable intangible assets acquired is recorded as goodwill.

Assets acquired and liabilities assumed from contingencies must also be recognized at fair value if the fair value can be determined during the measurement period. Acquisition-related costs, including conversion and restructuring charges, are expensed as incurred. Fair values are subject to refinement over the measurement period, not to exceed one year after the closing date.

Management uses various valuation methodologies to estimate the fair value of acquired assets and liabilities which often involve a significant degree of judgement. Changes in the assumptions utilized within these valuations, including downturns in economic or business conditions, could have a significant adverse impact on the carrying value of assets which could result in impairment losses affecting the Company's financial statements as a whole.

Goodwill. Goodwill represents the excess of the acquisition consideration over the fair value of assets acquired and liabilities assumed. We have determined our goodwill balance is all related to a single reporting unit and perform an annual impairment assessment on August 31st, or sooner if an impairment indicator exists. We perform a quantitative impairment assessment and, upon performing the quantitative test, if the carrying value of the reporting unit exceeds its fair value, an impairment loss is recognized in an amount equal to that excess.

When performing the quantitative assessment of goodwill impairment, we estimate the fair value of our reporting unit using the market capitalization approach, based on quoted market prices of our securities, adjusted for the effect of a control premium. Based on the results of the annual quantitative evaluation for 2024, the fair value of our single reporting unit exceeded its respective carrying value and did not result in impairment for the reporting unit.

The Company continuously monitors for events and circumstances that could negatively impact the key assumptions in determining fair value. While the Company believes the judgments and assumptions used in the goodwill impairment test are reasonable, different assumptions or changes in general industry, market and macro-economic conditions could change the estimated fair values and, therefore, future impairment charges could be required, which could be material to the consolidated financial statements.

Select information regarding the ACL is under the "Allowance for Credit Losses" heading within this section below. For further details on the ACL, business combinations or goodwill, see Notes A, B, and E to the Consolidated Financial Statements in “Item 8. Financial Statements and Supplementary Data.”

43

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

ALLOWANCE FOR CREDIT LOSSES

The following table provides detail regarding the Company's allowance for credit losses.

Twelve Months Ended September 30,20242023202220212020
(In thousands)
Beginning balance$177,207$172,808$171,300$166,955$131,534
Charge-offs:
Commercial loans
Multi-Family
Commercial Real Estate203529111
Commercial & Industrial Loans2,61145,8561,202314,196
Construction
Land – Acquisition & Development14911211
Total commercial loans2,96345,8561,742334,318
Consumer loans
Single-Family Residential14434106131
Construction – Custom
Land – Consumer Lot Loans27237
HELOC
Consumer5185803702861,069
Total consumer loans6626143973921,437
3,62546,4702,1394255,755
Recoveries:
Commercial loans
Multi-Family498
Commercial Real Estate41039842,7892,447
Commercial & Industrial Loans1,069937392443
Construction2,179188
Land – Acquisition & Development10578706222,070
Total commercial loans1,1782743,3063,5035,646
Consumer loans
Single-Family Residential3815681,0022,0261,394
Construction – Custom1
Land – Consumer Lot Loans582348168639
HELOC423515295
Consumer6475029401,0211,252
Total consumer loans1,0911,0952,3413,2673,380
2,2691,3695,6476,7709,026
Net charge-offs (recoveries)1,35645,101(3,508)(6,345)(3,271)
ASC 326 Adoption Impact17,750
Provision (release) for loan losses and transfers27,90249,500(2,000)(2,000)14,400
Ending balance (1)$203,753$177,207$172,808$171,300$166,955
Ratio of net charge-offs (recoveries) to average loans outstanding0.01%0.26%(0.02)%(0.05)%(0.03)%

(1) This does not include a reserve for unfunded commitments of $21,500,000, $24,500,000, $32,500,000, $27,500,000 and $25,000,000 as of September 30, 2024, 2023, 2022, 2021 and 2020 respectively.

44

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following table shows changes in the Company's allowance for credit losses since the prior year.

September 30, 2024September 30, 2023$ Change% Change
(In thousands)
Allowance for credit losses:
Commercial loans
Multi-family$25,248$13,155$12,09392%
Commercial real estate39,21028,84210,36836%
Commercial & industrial58,74858,773(25)%
Construction22,26729,408(7,141)(24)%
Land - acquisition & development7,9007,01688413%
Total commercial loans153,373137,19416,17912%
Consumer loans
Single-family residential40,52328,02912,49445%
Construction - custom1,4272,781(1,354)(49)%
Land - consumer lot loans2,5643,512(948)(27)%
HELOC3,0492,8591907%
Consumer2,8172,832(15)(1)%
Total consumer loans50,38040,01310,36726%
Total allowance for loan losses203,753177,20726,54615%
Reserve for unfunded commitments21,50024,500(3,000)(12)%
Total allowance for credit losses$225,253$201,707$23,54612%

The allowance for loan losses increased by $26,546,000, or 14.98%, from $177,207,000 as of September 30, 2023, to $203,753,000 at September 30, 2024. As of September 30, 2024, the allowance of $203,753,000 is for loans that are evaluated on a pooled basis, which was comprised of $144,848,000 related to the quantitative component and $58,905,000 related to management's qualitative overlays. The fluctuations that resulted in the overall increase from the prior year can be seen in the table above. The allowance for multi-family and single-family residential loans increased largely as a result of the Merger. The allowance for both consumer and commercial construction loans decreased as projects were completed and transitioned to CRE and single-family loans which also contributed to increases.

The Company recorded a provision for credit losses of $17,500,000 in 2024, compared to a provision of $41,500,000 for 2023. These amounts are net of provision and recapture related to the unfunded commitments reserve. In 2024, provisioning included the initial provision of $16,000,000 recorded on LBC loans acquired, as well as adjustments resulting from qualitative considerations such as prolonged and intensified borrower sensitivity to high interest rates and operating costs due to inflationary pressures. For the year ended September 30, 2024, net charge-offs were $1,356,000, compared to charge-offs of $45,101,000 in the prior year. The ratio of the total ACL to total gross loans decreased to 1.01% as of September 30, 2024, as compared to 1.03% as of September 30, 2023. The decrease was primarily related to a shift in mix of loan types within the portfolio. Loan portfolios with lower historical losses, like multi-family and single family residential saw increased balances as a result of the Merger while those with higher historical losses, like construction, saw decreases.

The reserve for unfunded loan commitments was $21,500,000 as of September 30, 2024, compared to $24,500,000 as of September 30, 2023.

Management believes the total ACL is sufficient to absorb estimated losses inherent in the portfolio of loans and unfunded commitments.

45

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following table sets forth the amount of the Bank’s allowance for loan losses by loan portfolio and class.

September 30,20242023202220212020
AllowanceLoans to Total Loans (1)Coverage Ratio (2)AllowanceLoans to Total Loans (1)Coverage Ratio (2)AllowanceLoans to Total Loans (1)Coverage Ratio (2)AllowanceLoans to Total Loans (1)Coverage Ratio (2)AllowanceLoans to Total Loans (1)Coverage Ratio (2)
($ in thousands)
Commercial loans
Multi-family$25,24821.7%0.6%$13,15516.4%0.5%$12,01316.2%0.5%$16,94916.3%0.8%$13,85311.8%0.9%
Commercial real estate39,21017.71.128,84218.80.925,81419.10.823,43717.41.022,51614.41.2
Commercial & industrial58,74810.92.658,77312.92.657,21014.22.545,95716.32.038,66516.51.8
Construction22,2676.71.629,40810.41.626,1618.71.925,5857.92.324,15610.51.8
Land – acquisition & development7,9000.75.27,0160.94.712,2781.35.813,4471.37.510,7331.27.0
Total commercial loans153,373137,194133,476125,375109,923
Consumer loans
Single-family residential40,52339.40.528,02936.40.425,51835.40.430,97835.50.645,18640.80.9
Construction – custom1,4270.90.82,7811.80.93,4102.40.94,9072.51.43,5552.31.2
Land – consumer lot loans2,5640.52.43,5120.72.95,0470.93.44,9391.03.42,7290.82.7
HELOC3,0491.31.12,8591.31.22,4821.31.22,3901.21.52,5711.11.8
Consumer2,8170.34.02,8320.44.22,8750.54.02,7110.63.22,9910.63.6
Total consumer loans50,38040,01339,33245,92557,032
Total allowance for loan losses (3)$203,753100%$177,207100%$172,808100%$171,300100%$166,955100%

___________________

(1)Represents the loans receivable for each respective loan class as a % of total loans receivable.

(2)Represents the allowance for each respective loan class as a % of loans receivable for that same loan class. The underlying commercial & industrial loan balances for September 30, 2023, 2022, 2021, 2020 include PPP loans for which no allowance was recorded. These PPP loan balances were $1,000,000, $10,000,000, $312,000,000 and $745,000,000 as of September 30, 2023, 2022, 2021 and 2020 respectively.

(3)This does not include a reserve for unfunded commitments of $21,500,000, $24,500,000, $32,500,000, $27,500,000 and $25,000,000 as of September 30, 2024, 2023, 2022, 2021 and 2020, respectively.

46

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

ASSET QUALITY

Modifications to Borrowers Experiencing Financial Difficulty. Loans may be modified as the result of borrowers experiencing financial difficulty needing relief from the contractual terms of their loan. Most loan modifications to borrowers experiencing financial difficulty are accruing and performing loans where the borrower has approached the Bank about modification due to temporary financial difficulties. Each request for modification is individually evaluated for merit and likelihood of success. Often a term extension is needed in the short term in order to evaluate the need for further corrective action. Payment delays and interest-only payments may also be approved during the modification period. Principal forgiveness is not an available option for restructured loans.

Non-Performing Assets. When a borrower violates a condition of a loan, the Bank attempts to cure the default by contacting the borrower. In most cases, defaults are cured promptly. If the default is not cured within an appropriate time frame, typically 90 days, the Bank may institute appropriate action to collect the loan, such as making demand for payment or initiating foreclosure proceedings on the collateral. If foreclosure occurs, the collateral will typically be sold at public auction and may be purchased by the Bank.

Loans are placed on non-accrual status when, in the judgment of management, the probability of collecting interest or principal is deemed to be insufficient to warrant further accrual. When a loan is placed on non-accrual status, previously accrued but unpaid interest is deducted from interest income. The Bank does not accrue interest on loans 90 days past due or more. See Note A to the Consolidated Financial Statements included in Item 8 hereof for additional information.

For commercial loans, six consecutive payments on newly restructured loan terms are generally required prior to returning the loan to accrual status. In some instances after the required six consecutive payments are made, a management assessment will conclude that collection of the entire principal balance is still in doubt. In those instances, the loan will remain on non-accrual. Homogeneous loans may or may not be on accrual status at the time of restructuring, but all are placed on accrual status upon the restructuring of the loan.

Real estate acquired by foreclosure or deed-in-lieu thereof (“REO” or “Real Estate Owned”) is classified as real estate held for sale. When property is acquired, it is recorded at the fair market value less estimated selling costs at the date of acquisition. Interest accrual ceases on the date of acquisition and all costs incurred in maintaining the property from that date forward are expensed as incurred. Costs incurred for the improvement or development of such property are capitalized. See Note A to the Consolidated Financial Statements included in Item 8 hereof for additional information.

47

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following table sets forth information regarding the Bank's non-performing assets.

September 30,20242023202220212020
(In thousands)
Commercial loans
Multi-family18,7435,1275,912475
Commercial real estate26,36223,4354,6918,0383,771
Commercial & industrial6,0825,693365329
Construction1,1205051,669
Land – acquisition & development742,340
Total commercial loans46,29934,64416,29611,7235,769
Consumer loans
Single-family residential21,48814,91817,45019,32022,431
Construction – custom84888435
Land – consumer lot loans984359243
HELOC596736233287553
Consumer31027366060
Total consumer loans23,24215,77818,23820,02623,287
Total non-accrual loans (1)69,54150,42234,53431,74929,056
Real estate owned4,5674,1496,6678,2044,966
Other property owned3,3103,3533,3533,6723,673
Total non-performing assets$77,418$57,924$44,554$43,625$37,695
Total non-performing assets to total assets0.28%0.26%0.21%0.22%0.20%

(1)    For the year ended September 30, 2024, the Bank recognized $1,775,000 in interest income on cash payments received from borrowers on non-accrual loans. The Bank would have recognized interest income of $3,081,000 for the same period had these loans performed according to their original contract terms. The recognized interest income may include more than twelve months of interest for some of the non-accrual loans that were brought current or paid off. In addition to the non-accrual loans reflected in the above table, the Bank had $356,893,000 of loans that were less than 90 days delinquent at September 30, 2024 but were classified as substandard for one or more reasons. If these loans were deemed non-performing, the Company's ratio of total non-performing assets and performing restructured loans as a percent of total assets would have increased to 1.55% at September 30, 2024. For a discussion of the Bank's policy for placing loans on non-accrual status, see Note A to the Consolidated Financial Statements included in Item 8 of this report.

Non-performing assets increased 33.7% to $77,418,000, or 0.28% of total assets, at September 30, 2024, compared to $57,924,000, or 0.26% of total assets, at September 30, 2023. The increase was primarily a result of an increase of $19,119,000 in non-accrual loans partially offset by a $418,000 increase in real estate owned. Other property owned of $3,310,000 as of September 30, 2024 is comprised entirely of a government guarantee related to equipment obtained via a commercial loan foreclosure.

As of September 30, 2024, real estate owned totaled $4,567,000, an increase of $418,000, or 10.1%, from $4,149,000 as of September 30, 2023. During 2024, the Bank sold real estate owned properties for total net proceeds of $6,802,000. The majority of REO properties are former bank premises that are expected to be sold.

The ratio of the allowance for loan losses to non-accrual loans decreased to 293% as of September 30, 2024, from 351% as of September 30, 2023.

48

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

CHANGES IN FINANCIAL CONDITION

Cash and cash equivalents: Cash and cash equivalents increased to $2,381,102,000 at September 30, 2024, as compared to $980,649,000 at September 30, 2023. This increase reflects cash received from LBC as a result of the Merger combined with cash received from the recent LBC multi-family and LBC single-family residential loan portfolio sales, offset by pay-downs on borrowings.

Available-for-sale investment securities: Available-for-sale securities increased $577,612,000, or 29.0%, during the year ended September 30, 2024, to $2,572,709,000, due to the addition of $516,308,000 in AFS investments obtained in the Merger combined with normal investing activity. During this time, the Bank had purchases of $549,159,000 offset by principal repayments and maturities of $386,564,000 and sales of $182,682,000. As of September 30, 2024, the Company had a net unrealized loss on available-for-sale securities of $44,168,000, which is recorded net of tax within AOCI, compared to an unrealized loss of $123,519,000 as of September 30, 2023.

Substantially all of the Company’s AFS debt securities are issued by U.S. government agencies or U.S. government-sponsored enterprises. These securities carry the explicit and/or implicit guarantee of the U.S. government and have a long history of zero credit loss. The remaining securities are issued by highly-rated municipalities or corporate borrowers. The Company does not believe that any of its AFS debt securities have credit loss impairment as of September 30, 2024, therefore, no allowance was recorded. The impact going forward will depend on the composition, characteristics, and credit quality of the securities portfolios as well as the economic conditions at future reporting periods.

Held-to-maturity investment securities: Held-to-maturity securities increased by $13,386,000 to $436,972,000, or 3.2%, during the year ended September 30, 2024, largely due to the purchase of $47,092,000 of HTM securities. These purchases were offset by principal repayments and maturities of $36,013,000 during the period. The increase also included $2,570,000 in HTM securities obtained in the Merger. There were no held-to-maturity securities sold during the year ended September 30, 2024. As of September 30, 2024, the net unrealized loss on held-to-maturity securities was $35,926,000, compared to $68,398,000 the year prior, which management attributes to the change in interest rates since acquisition.

Substantially all of the Company’s HTM debt securities are issued by U.S. government agencies or U.S. government-sponsored enterprises. These securities carry the explicit and/or implicit guarantee of the U.S. government and have a long history of zero credit loss, thus the Company did not record an allowance for credit losses for HTM securities as of September 30, 2024. The impact going forward will depend on the composition, characteristics, and credit quality of the securities portfolios as well as the economic conditions at future reporting periods.

The table below shows the available-for-sale and held-for-investment securities portfolios categorized by contractual maturity band.

September 30, 2024Amortized CostWeighted Average Yield
($ in thousands)
Due in less than 1 year$49,3844.70%
Due after 1 year through 5 years354,3445.12
Due after 5 years through 10 years484,6304.99
Due after 10 years2,165,4914.47
$3,053,8494.63%

For further information on our investment portfolio, see Note C to the Consolidated Financial Statements in “Item 8. Financial Statements and Supplementary Data” of this report.

Loans receivable: Loans receivable, net of related contra accounts, increased $3,439,804,000, or 19.7%, to $20,916,354,000 at September 30, 2024, from $17,476,550,000 one year earlier. The increase resulted primarily from the addition of loans obtained in the Merger. The balance change also reflects originations of $3,632,071,000, a decrease to loans-in-process of $886,142,000 and principal repayments of $4,302,359,000 during the year ended September 30, 2024. Commercial loan originations

49

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

accounted for 72.5% of total originations and consumer originations were 27.5% as the Bank continues to focus on commercial lending, coupled with growing economies in all major markets in which we operate.

The following table presents loan balances by category and the year-over-year change.

September 30, 2024September 30, 2023Change
($ in thousands)($ in thousands)$%
Gross loans by category
Commercial loans
Multi-family$4,658,11920.8%$2,907,08614.8%$1,751,03360.2%
Commercial real estate3,757,04016.83,344,95917.0412,08112.3
Commercial & industrial2,337,13910.52,321,71711.815,4220.7
Construction2,174,2549.73,318,99416.9(1,144,740)(34.5)
Land - acquisition & development200,7130.9201,5381.0(825)(0.4)
Total commercial loans13,127,26558.712,094,29461.61,032,9718.5
Consumer loans
Single-family residential8,399,03037.66,451,27032.81,947,76030.2
Construction - custom384,1611.7672,6433.4(288,482)(42.9)
Land - consumer lot loans108,7910.5125,7230.6(16,932)(13.5)
HELOC266,1511.2234,4101.231,74113.5
Consumer73,9980.370,1640.43,8345.5
Total consumer loans9,232,13141.37,554,21038.41,677,92122.2
Total gross loans22,359,396100%19,648,504100%2,710,89213.8%
Less:
Allowance for loan losses203,753177,20726,54615.0
Loans in process1,009,7981,895,940(886,142)(46.7)
Net deferred fees, costs and discounts229,49198,807130,684132.3
Total loan contra accounts1,443,0422,171,954(728,912)(33.6)
Net loans$20,916,354$17,476,550$3,439,80419.7%

50

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following table summarizes the Bank’s loan portfolio balances, at amortized cost, due for the periods indicated based on contractual terms to maturity or repricing.

September 30, 2024TotalLess than 1 Year1 to 5 Years5 to 15 YearsAfter 15 Years
(In thousands)
Commercial loans
Multi-family$4,556,200$1,586,041$2,176,256$763,382$30,521
Commercial real estate3,732,1551,555,9371,265,459902,6158,144
Commercial & industrial2,332,7321,641,047428,061241,42122,203
Construction1,424,016924,460194,311299,3605,885
Land - acquisition & development160,317158,2295831,505
Total commercial loans12,205,4205,865,7144,064,6702,208,28366,753
Consumer loans
Single-family residential8,280,300214,6431,159,297552,1556,354,205
Construction - custom182,41519410186,46795,653
Land - consumer lot loans108,0607,4823,01110,90686,661
HELOC269,857269,80651
Consumer74,05540,0582,79731,1973
Total consumer loans8,914,687532,1831,165,257680,7256,536,522
$21,120,107$6,397,897$5,229,927$2,889,008$6,603,275

The contractual loan payment period for residential mortgage loans originated by the Bank normally ranges from 15 to 30 years. Experience during recent years has indicated that, because of prepayments in connection with refinancing and sales of property, residential loans typically have a weighted average life of approximately eight years.

51

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following tables provide information regarding loans receivable by loan class and geography.

September 30, 2024Multi- familyCommercial Real EstateCommercial and IndustrialConstructionLand - A & DSingle - Family ResidentialConstruction - customLand - Lot LoansConsumerHELOCTotal
(In thousands)
Washington$428,523$574,996$833,736$199,969$40,649$3,368,534$98,913$56,961$31,586$137,862$5,771,729
Oregon714,610441,494190,80697,21950,796907,90613,16412,97522634,3342,463,530
Arizona608,313480,988101,431248,9242,328804,75218,61718,1215,23730,3952,319,106
Utah625,499349,972126,166283,17845,663601,06217,8052,19518,79714,7142,085,051
Texas446,099848,678717,559326,7006,595143,6331,20520024,8702,495,541
New Mexico152,498263,96414,64392,5724,781215,5854,2722,48129410,763761,853
Idaho178,490185,32536,02668,8325,018405,08915,6079,4804520,661924,573
Nevada170,191173,06361,00737,7564,487305,73212,8325,6472,04110,844783,600
California1,137,134223,589134,34729,1311,503,5109,4983973,037,606
Other94,843190,086117,01139,73524,4976,3295,017477,518
$4,556,200$3,732,155$2,332,732$1,424,016$160,317$8,280,300$182,415$108,060$74,055$269,857$21,120,107
Percentage by geographic area
September 30, 2024Multi- familyCommercial Real EstateCommercial and IndustrialConstructionLand - A & DSingle - Family ResidentialConstruction - customLand - Lot LoansConsumerHELOCTotal
As % of total gross loans
Washington1.9%2.7%3.9%0.9%0.3%15.9%0.5%0.3%0.2%0.7%27.3%
Oregon3.42.10.90.50.34.20.10.10.111.7
Arizona2.92.30.41.23.90.10.10.111.0
Utah3.11.70.61.30.22.80.10.19.9
Texas2.14.03.41.60.711.8
New Mexico0.81.20.10.41.00.13.6
Idaho0.80.90.20.31.90.10.14.3
Nevada0.80.80.30.21.40.10.13.7
California5.41.10.60.17.214.4
Other0.40.90.60.20.22.3
21.6%17.7%11.0%6.7%0.8%39.2%0.9%0.5%0.3%1.3%100%
Percentage by geographic area as a % of each loan type
September 30, 2024Multi- familyCommercial Real EstateCommercial and IndustrialConstructionLand - A & DSingle - Family ResidentialConstruction - customLand - Lot LoansConsumerHELOC
As % of total gross loans
Washington9.4%15.4%35.7%14.0%25.4%40.7%54.2%52.7%42.7%51.1%
Oregon15.711.88.26.831.711.07.212.00.312.7
Arizona13.412.94.317.51.49.710.216.77.111.3
Utah13.79.45.419.928.57.39.82.025.45.5
Texas9.822.730.822.94.11.70.70.21.8
New Mexico3.37.10.66.53.02.62.32.30.44.0
Idaho3.95.01.54.83.14.98.68.80.17.7
Nevada3.74.62.62.62.83.77.05.22.84.0
California25.06.05.82.018.112.80.1
Other2.15.15.02.80.38.51.9
100%100%100%100%100%100%100%100%100%100%

52

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following table shows the change in the geographic distribution by state of the loan portfolio since the prior year.

September 30,20242023Change
Washington27.3%31.0%(3.7)
Oregon11.713.3(1.6)
Arizona11.013.9(2.9)
Utah9.911.0(1.1)
Texas11.813.6(1.8)
New Mexico3.64.2(0.6)
Idaho4.35.1(0.8)
Nevada3.74.1(0.4)
California14.41.512.9
Other (1)2.32.3
100%100%

(1) Includes loans from outside of our nine state footprint.

Allowance for credit losses: For details, see the “Allowance for Credit Losses" section above in this report.

Non-performing assets: For details, see the “Asset Quality" section above in this report.

Real estate owned: For details, see the “Asset Quality" section above in this report.

Interest receivable: Interest receivable was $102,827,000 as of September 30, 2024, an increase of $15,824,000, or 18.2%, since September 30, 2023. The increase was the result of a 19.7% increase in loans receivable combined with the increase in interest rates.

Bank Owned Life Insurance: Bank-owned life insurance increased to $267,633,000 as of September 30, 2024 from $242,919,000 as of September 30, 2023, primarily as a result of policies obtained in the Merger. The investments in bank-owned life insurance serve to assist in funding growing employee benefit costs.

Intangible assets: The Bank's intangible assets totaled $448,425,000 at September 30, 2024 compared to $310,619,000 as of September 30, 2023. The increase is largely the result of the Merger which created $104,707,000 in Goodwill and a Core Deposit Intangible balance of $37,022,000. The balance at September 30, 2024 is comprised of $411,360,000 of goodwill and the unamortized balance of the core deposit and other intangibles of $37,065,000.

Customer accounts: As of September 30, 2024, customer deposits totaled $21,373,970,000 compared with $16,070,329,000 at September 30, 2023, a $5,303,641,000, or 33.0%, increase largely due to deposits obtained in the Merger. During 2024, transaction accounts increased by $1,051,872,000 or 9.8% while time deposits increased by $4,251,769,000 or 80.1% as 66% of the LBC customer accounts were time deposits.

53

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following table shows customer deposits by account type.

September 30, 2024September 30, 2023
($ in thousands)Deposit Account BalanceAs a % of Total DepositsWeighted Average RateDeposit Account BalanceAs a % of Total DepositsWeighted Average Rate
Non-interest checking$2,500,46711.7%%$2,706,44816.8%%
Interest checking4,486,44421.02.893,882,71524.22.28
Savings718,5603.40.23817,5475.10.21
Money market4,111,71419.22.223,358,60320.91.48
Time deposits9,556,78544.74.585,305,01633.03.77
Total$21,373,970100%3.09%$16,070,329100%2.12%

The following table shows the geographic distribution by state for customer deposits.

($ in thousands)September 30, 2024September 30, 2023$ Change% Change
Washington$8,528,60839.9%$7,627,67447.5%$900,93411.8%
Oregon2,696,24312.62,820,33817.5(124,095)(4.4)%
Arizona1,619,1017.61,635,34510.2(16,244)(1.0)%
New Mexico1,622,5347.61,474,9869.2147,54810.0%
Idaho949,0254.4972,4246.1(23,399)(2.4)%
Utah584,0012.7662,1924.1(78,191)(11.8)%
Nevada527,7042.5495,7943.131,9106.4%
Texas398,7361.9381,5762.417,1604.5%
California4,448,01820.8%
$21,373,970100%$16,070,329100%$855,6235.3%

The following table sets forth, by various interest rate categories, the amount of fixed-rate time deposits that mature during the periods indicated.

Maturing in
September 30, 20241 to 3 Months4 to 6 Months7 to 12 Months13 to 24 Months25 to 36 Months37 to 60 MonthsTotal
(In thousands)
Fixed-rate time deposits:
Under 1.00%$39,029$1,434$$10,996$21,104$10,371$82,934
1.00% to 1.99%3392,0562,395
2.00% to 2.99%2421,1131,9853,340
3.00% to 3.99%762234,175110,743345,680
4.00% to 4.99%2,730,5993,135,9212,002,063376,2098,244,792
5.00% and higher153,429710306,963316,59899,944877,644
Total$2,923,299$3,140,279$2,543,201$814,546$23,160$112,300$9,556,785

Historically, a significant number of time deposit account holders roll over their balances into new time deposits of the same term at the Bank’s then current rate. To ensure a continuity of this trend, the Bank expects to continue to offer market rates of interest. The ability to retain maturing time deposits is difficult to project; however, the Bank believes that by competitively pricing these certificates, roll-over levels deemed appropriate by management can be achieved on a continuing basis.

54

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

At September 30, 2024, the Bank had $4,024,661,000 of time deposits in amounts of $250,000 or more outstanding, maturing as follows: $1,057,121,000 within 3 months; $1,277,315,000 over 3 months through 6 months; $1,030,587,000 over 6 months through 12 months; and $659,638,000 thereafter.

Time deposits with a maturity of one year or less have penalties for premature withdrawal equal to 90 days of interest. When the maturity is greater than one year but less than four years, the penalty is 180 days of interest. When the maturity is greater than four years, the penalty is 365 days of interest. Early withdrawal penalty fee income for the years ended 2024, 2023 and 2022 amounted to $1,082,000, $1,618,000 and $267,000, respectively.

For additional details on customer accounts, including uninsured deposits, see Note K to the Consolidated Financial Statements in “Item 8. Financial Statements and Supplementary Data” of this report.

Borrowings: Total borrowings decreased to $3,267,589,000 as of September 30, 2024, as compared to $3,650,000,000 at September 30, 2023. The weighted average rate for borrowings was 3.93% as of September 30, 2024, versus 3.98% at September 30, 2023, the decrease being primarily due to higher rates on new short-term borrowings. The Bank has entered into interest rate swaps to hedge interest rate risk and convert certain FHLB advances to fixed rate payments. Taking into account these hedges, the weighted average effective maturity of FHLB advances at September 30, 2024 was 2.34 years.

RESULTS OF OPERATIONS

COMPARISON OF 2024 RESULTS WITH 2023

Net Income: Net income decreased $57,385,000, or 22.3%, to $200,041,000 for the year ended September 30, 2024, as compared to $257,426,000 for the year ended September 30, 2023. The change was due to the factors described below.

Net Interest Income: For the year ended September 30, 2024, net interest income was $660,832,000, a decrease of $29,402,000 or 4.3% from the year ended September 30, 2023. Net interest margin was 2.69% for the year ended September 30, 2024 compared to 3.40% in the prior year. The decrease was the result of the combination of greater growth in interest-bearing liabilities balances than in interest-paying assets and a larger increase in the rate paid on those liabilities compared to the rates earned on interest-earning assets. Average interest-bearing liabilities grew by 27.2% while average interest-earning assets grew by 20.8%. Rates on interest-bearing liabilities increased by 128 basis points outpacing the 46 basis points increase in the average rate on interest-earning assets.

Rate/Volume Analysis

The table below sets forth certain information regarding changes in interest income and interest expense of the Company for the years indicated. For each category of interest-earning asset and interest-bearing liability, information is provided on changes attributable to: (1) changes in volume (changes in volume multiplied by old rate) and (2) changes in rate (changes in rate multiplied by old average volume). The change in interest income and interest expense attributable to changes in both volume and rate has been allocated proportionately to the change due to volume and the change due to rate.

55

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Twelve Months Ended September 30,
2024 vs. 2023 Increase (Decrease) Due to2023 vs. 2022 Increase (Decrease) Due to2022 vs. 2021 Increase (Decrease) Due to
VolumeRateTotalVolumeRateTotalVolumeRateTotal
(In thousands)(In thousands)(In thousands)
Interest income:
Loan portfolio$189,770$76,011$265,781$87,565$210,911$298,476$74,710$(10,778)$63,932
Mortgage-backed securities8,1298,46916,5985,76011,09216,852(3,101)4,7251,624
Investments (1)34,21912,15746,376(13,400)74,66861,268(9,347)18,5409,193
All interest-earning assets232,11896,637328,75579,925296,671376,59662,26212,48774,749
Interest expense:
Customer accounts75,680219,521295,201570193,622194,1922,170(1,442)728
Borrowings38,60924,34762,95638,08448,67586,759(9,002)(6,457)(15,459)
All interest-bearing liabilities114,289243,868358,15738,654242,297280,951(6,832)(7,899)(14,731)
Change in net interest income$117,829$(147,231)$(29,402)$41,271$54,374$95,645$69,094$20,386$89,480

(1)Includes interest on cash equivalents and dividends on stock of the FHLB of Des Moines, the FHLB of San Francisco and FRB of San Francisco.

Provision for Credit Losses: The Company recorded a provision for credit losses of $17,500,000 in 2024, compared to a provision of $41,500,000 for 2023. In 2024, the provision included the initial provision of $16,000,000 recorded on LBC loans acquired, as well as adjustments resulting from qualitative considerations such as prolonged and intensified borrower sensitivity to high interest rates and operating costs due to inflationary pressures. For the year ended September 30, 2024, net charge-offs were $1,356,000, compared to $45,101,000 in the prior year.

Non-interest Income: Non-interest income was $60,692,000 for the year ended September 30, 2024, an increase of $8,491,000, or 16.3%, from $52,201,000 for the year ended September 30, 2023. The increase in other income is primarily due to increased income from the Company's subsidiary, WAFD Insurance Group combined with a decrease in unrealized losses recorded for certain equity method investments in fiscal 2024 compared to the prior year. The reduced losses on the equity method investment made up $2,371,000 of the overall increase.

Non-interest Expense: Total non-interest expense was $448,272,000 for the year ended September 30, 2024, an increase of $72,237,000, or 19.2%, from the $376,035,000 for the year ended September 30, 2023. Compensation and benefits costs increased $37,614,000 or 19.1% year-over-year primarily due to Merger-related retention, severance and change-in-control expenses combined with a larger post-Merger workforce. FDIC premiums increased $8,845,000 in 2024 compared to the prior year as a result of both the FDIC's special assessment and the Company's increased size post-Merger. Information technology costs increased by $3,859,000 in 2024 as compared to 2023 due to increased telephone and data lines combined with conversion costs and termination fees related to the Merger. Other expense increased by $18,449,000 and included Merger-related expenses of $8,873,000, a $2,000,000 charitable donation and $6,626,000 in amortization expense related to the core deposit intangible asset created in the Merger.

The Company’s efficiency ratio was 62.1% for 2024 as compared to 50.7% for the prior year. The number of staff, including part-time employees on a full-time equivalent basis, was 2,208 and 2,120 at September 30, 2024 and 2023, respectively. Total operating expense for the years ended September 30, 2024, and 2023 were 1.71% and 1.74%, respectively, of average assets.

Gain on Real Estate Owned: Gain on real estate owned, net was $304,000 for the year ended September 30, 2024, compared to of $176,000 for the year ended September 30, 2023. This amount includes ongoing maintenance expense, periodic valuation adjustments, and gains on sales of REO.

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MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Income Tax Expense: Income tax expense was $56,015,000 for the year ended September 30, 2024, a decrease of $11,635,000, or 17.2%, from the $67,650,000 for the year ended September 30, 2023. The decrease is mostly due to an 21.2% decrease in pre-tax income. The effective tax rate for 2024 was 21.88% as compared to 20.81% for the year ended September 30, 2023. The Company's effective tax rate varies from the Federal statutory rate of 21% mainly due to state taxes, tax-exempt income and tax-credit investments. For the current year, income tax was also impacted by the LBC Merger and consideration of California State and Local taxes.

COMPARISON OF 2023 RESULTS WITH 2022

For management's review of the factors that affected our results of operations for the years ended September 30, 2023 and 2022 refer to our Annual Report on Form 10-K for the year ended September 30, 2023, which was filed with the Securities and Exchange Commission on November 17, 2023.

LIQUIDITY AND CAPITAL RESOURCES

The principal sources of funds for the Company's activities are loan repayments (including prepayments), net deposit inflows, borrowings, repayments and sales of investments and retained earnings, if applicable. The Company's principal sources of revenue are interest on loans and interest and dividends on investments. Additionally, the Company earns fee income for loan, deposit, insurance and other services.

On February 8, 2021, in connection with an underwritten public offering, the Company issued 300,000 shares of 4.875% Noncumulative Perpetual Series A Preferred Stock (“Series A Preferred Stock”). Net proceeds, after underwriting discounts and expenses, were $293,325,000. The public offering consisted of the issuance and sale of 12,000,000 depositary shares, each representing a 1/40th interest in a share of the Series A Preferred Stock, at a public offering price of $25.00 per depositary share. Holders of the depositary shares are entitled to all proportional rights and preferences of the Series A Preferred Stock (including dividend, voting, redemption and liquidation rights). The depositary shares are traded on the NASDAQ under the symbol "WAFDP." The Series A Preferred Stock is redeemable at the option of the Company, subject to all applicable regulatory approvals, on or after April 15, 2026.

The Company's shareholders' equity at September 30, 2024, was $3,000,300,000, or 10.69% of total assets, as compared to $2,426,426,000, or 10.80% of total assets, at September 30, 2023. The Company's shareholders' equity was greatly impacted in the year by the stock issued in the Merger valued at $465,504,000. Other items affecting shareholders' equity were net income of $200,041,000, the payment of $74,267,000 in Common Stock dividends, payment of $14,625,000 in preferred stock dividends, $27,069,000 of treasury stock purchases, as well as other comprehensive loss of $8,930,000. The Company paid out 41.2% of its 2024 earnings in cash dividends to common shareholders, compared with 26.6% last year. For the year ended September 30, 2024, the Company returned 50.7% of net income to shareholders in the form of cash dividends and share repurchases as compared to 36.6% for the year ended September 30, 2023. Management believes the Company's strong net worth position allows it to manage balance sheet risk and provide the capital support needed for controlled growth in a regulated environment. The Company’s share repurchase program may be modified, suspended or terminated at any time, and the timing and amount of share repurchases is subject to market conditions and the market price of the Company’s Common Stock, as well as other factors.

The Bank has a credit line with the FHLB - DM of up to 45% of total assets depending on specific collateral eligibility. This line provides the Bank a substantial source of additional liquidity. The Bank has entered into borrowing agreements with the FHLB - DM to borrow funds under a short-term floating rate cash management advance program and fixed-rate term loan agreements. All borrowings are secured by stock of the FHLB - DM, deposits with the FHLB - DM, and a blanket pledge of qualifying loans receivable. The Bank also has a credit line with the FHLB - SF in support of LBC borrowings from the FHLB - SF, but the Bank is unable to take down new advances against this line. The FHLB - SF credit line is secured by a line-item

57

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

pledge of single-family residential mortgages that are specifically identified. Based on collateral pledged as of September 30, 2024, the Bank had $6,029,890,000 of additional borrowing capacity at the FHLB - DM.

To ensure ample contingent liquidity the Bank participates in the FRB of San Francisco Borrower-in-Custody program which collateralizes primary credit borrowings and serves as a backstop for the FHLB - DM credit line. Due to differing program requirements between the FHLB - DM and FRB of San Francisco, participating in both increases the amount of eligible collateral that may be pledged in support of contingent liquidity needs. The Bank is also eligible to borrow under the Federal Reserve Bank's primary credit program. The Bank elected to utilize the Federal Reserve's Bank Term Funding Program ("BTFP") to leverage its highly favorable terms to fortify the Bank's liquidity position. These borrowings are repayable at any time without penalty and are currently the lowest cost funding source available. The Federal Reserve ceased making new BTFP loans on March 11, 2024.

The Company's cash and cash equivalents were $2,381,102,000 at September 30, 2024, which is a 142.8% increase from the balance of $980,649,000 as of September 30, 2023. During the year, the Company completed the sale of approximately $2,800,000,000 in multifamily loans and approximately $400,000,000 in single-family loans from the acquired LBC loan portfolio. The proceeds from the sales have increased liquidity adding approximately $1 billion in cash after paying down borrowings. See “Changes in Financial Condition” above and the “Statement of Cash Flows” included in the financial statements for additional details regarding this change.

The following table presents the Company's significant fixed and determinable contractual obligations, within the categories described below, by contractual maturity or payment amount.

September 30, 2024TotalLess than 1 Year1 to 5 YearsOver 5 Years
(In thousands)
Customer accounts (1)$21,373,970$20,423,963$949,943$64
Debt obligations (2)3,318,3073,174,06893,52150,718
Operating lease obligations49,25011,78623,02114,443
$24,741,527$23,609,817$1,066,485$65,225

(1) Includes non-maturing customer transaction accounts.

(2) Represents contractual maturities of FHLB advances and FRB borrowings. Taking into account cash flow hedges, the weighted average effective maturity of FHLB advances at September 30, 2024 is 2.34 years.

These obligations are included in the Consolidated Statements of Financial Condition. The payment amounts of the operating lease obligations represent those amounts contractually due.

58

FY 2023 10-K MD&A

SEC filing source: 0000936528-23-000207.

Extracted structurally from real Item 7 body heading to real Item 7A/8 boundary. Confidence: high. Filing date: 2023-11-17. Report date: 2023-09-30.

Item 7.                 Management’s Discussion and Analysis of Financial Condition and Results of Operations

This discussion should be read in conjunction with our Consolidated Financial Statements and related notes in “Item 8. Financial Statements and Supplementary Data” of this report. In the following discussion, unless otherwise noted, references to increases or decreases in average balances in items of income and expense for a particular period and balances at a particular date refer to the comparison with corresponding amounts for the period or date for the previous year.

In addition to historical financial information, the following discussion and analysis contains forward-looking statements that involve risks, uncertainties and assumptions. Our actual results may differ materially from those anticipated in these forward-looking statements as a result of many factors, including those discussed under “Risk Factors” and elsewhere in this Annual Report on Form 10-K. This section of this Form 10-K generally discusses 2023 and 2022 items and year-to-year comparisons between 2023 and 2022. For management's review of the factors that affected our results of operations for the years ended September 30, 2022 and 2021, refer to our Annual Report on Form 10-K for the year ended September 30, 2022, which was filed with the Securities and Exchange Commission on November 18, 2022.

38

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

CRITICAL ACCOUNTING POLICIES AND ESTIMATES

The preparation of consolidated financial statements in conformity with U.S. GAAP requires management to use judgment in making estimates and assumptions that affect the reported amounts within the consolidated financial statements. Actual results may differ from these estimates. While our significant accounting policies are described in more detail in Note A to the Consolidated Financial Statements, we believe that the accounting policies discussed below are critical for understanding our historical and future performance. Critical accounting policies and estimates are those that we consider the most important to the portrayal of our financial condition and results of operations because they require our most difficult, subjective or complex judgments, often as a result of the need to make estimates about the effect of the matters that are inherently uncertain.

Allowance for Credit Losses. Management’s determination of the amount of the ACL is a critical accounting estimate as it requires significant reliance on the credit risk we ascribe to individual borrowers, the use of estimates and significant judgment as to the amount and timing of expected future cash flows on individually evaluated loans, significant reliance on historical loss rates on homogeneous portfolios, consideration of our quantitative and qualitative evaluation of past events, current conditions, and reasonable and supportable forecasts that affect the collectability of the reported amounts.

Going forward, the methodology used to calculate the ACL will be significantly influenced by the composition, characteristics and quality of our loan portfolio, as well as the prevailing economic conditions and forecasts utilized. Material changes to these and other relevant factors may result in greater volatility to the allowance for credit losses, and therefore, greater volatility in our reported earnings.

Goodwill. Goodwill represents the excess of the acquisition consideration over the fair value of assets acquired and liabilities assumed. We have determined our goodwill balance is all related to a single reporting unit and perform an annual impairment assessment on August 31st, or sooner if an impairment indicator exists. We perform a quantitative impairment assessment and, upon performing the quantitative test, if the carrying value of the reporting unit exceeds its fair value, an impairment loss is recognized in an amount equal to that excess.

When performing the quantitative assessment of goodwill impairment, we estimate the fair value of our reporting unit using the market capitalization approach, based on quoted market prices of our securities, adjusted for the effect of a control premium. Based on the results of the annual quantitative evaluation for 2023, the fair value of our single reporting unit exceeded its respective carrying value and did not result in impairment for the reporting unit.

The Company continuously monitors for events and circumstances that could negatively impact the key assumptions in determining fair value. While the Company believes the judgments and assumptions used in the goodwill impairment test are reasonable, different assumptions or changes in general industry, market and macro-economic conditions could change the estimated fair values and, therefore, future impairment charges could be required, which could be material to the consolidated financial statements.

Select information regarding the ACL is under the "Allowance for Credit Losses" heading within this section below. For further details on the ACL or goodwill, see Notes A and E to the Consolidated Financial Statements in “Item 8. Financial Statements and Supplementary Data.”

UPDATE ON LUTHER BURBANK MERGER

On November 13, 2022, the Company announced that it had entered into a definitive agreement and plan of reorganization with Luther Burbank Corporation (“Luther Burbank”), pursuant to which Luther Burbank will be merged with and into WaFd with WaFd as the surviving institution, promptly followed by the merger of Luther Burbank’s wholly-owned bank subsidiary, Luther Burbank Savings, (“LBS”) with and into WaFd Bank (the “Merger”). The proposed Merger is an all-stock transaction valued at approximately $654 million based upon the closing price of the Company’s Common Stock on November 11, 2022. As part of the merger agreement, Luther Burbank shares of Common Stock will be converted into, and canceled in exchange for, the right to receive 0.3353 shares of the Company’s Common Stock, with Luther Burbank shareholders receiving cash in lieu of fractional shares of Company Common Stock. The Company has submitted an application for approval of the Merger to the Washington State Department of Financial Institutions (“WDFI”), the Federal Deposit Insurance Corporation (“FDIC”) and the Board of Governors of the Federal Reserve System (“Federal Reserve”). Shareholders of both companies approved the Merger at special meetings of their respective shareholders on May 4, 2023. On October 13, 2023, the WDFI approved the Merger subject to approval by the Federal Reserve and the FDIC. The Company continues to work with the Federal Reserve and the FDIC to receive their approval. Luther Burbank is headquartered in Santa Rosa, CA and operates 10 full service branches in

39

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

California, 1 full service branch in Washington, 6 loan production offices in California and one loan production office in Oregon. If approved, the Merger will result in the Bank’s footprint expanding to include the state of California.

RECENT INDUSTRY DEVELOPMENTS

During the first calendar quarter of 2023, the banking industry experienced significant volatility with multiple high-profile bank failures, primarily due to liquidity concerns. This resulted in industry-wide uncertainty and concerns related to liquidity, deposit outflows, unrealized securities losses and eroding consumer confidence in the banking system. The Company took a number of preemptive actions which included proactive outreach to clients and actions to maximize funding sources in response to these recent developments. These actions included increasing the target cash balance range, enhancing deposit flow and concentration monitoring, and utilizing the Federal Reserve's Bank Term Funding Program as an additional source of liquidity.

Despite these negative industry developments, the Company's liquidity position and balance sheet remain strong and the Company did not experience negative impacts to its financial condition outside of those observed generally across the industry, such as increasing funding costs. The Company experienced net deposit inflows for the year ending September 30, 2023 with total deposits increasing slightly by 0.25%. Our deposit base is highly diversified with little industry or customer concentration and 74% of total deposits are FDIC insured or collateralized as of September 30, 2023. Furthermore, the Company remains well capitalized. The Company's capital at September 30, 2023 remains at high levels with common equity tier 1 capital ("CET1") and total risk-based capital ratios of 10.37% and 13.31%, respectively, for the Company and 11.63% and 12.81% for the Bank, respectively, which exceed the regulatory minimum well-capitalized guidelines of 6.50% and 10.00%.

The FDIC has approved a final rule to implement a special assessment to recover the loss to the DIF following the recent bank closures. The special assessment will be 13.4 basis points applied to estimated uninsured deposits greater than $5 billion, collected over eight quarterly assessment periods beginning in the first quarterly assessment period of 2024. The assessment is subject to true ups based on the changes to the estimated loss from the receiverships and corrective amendments to the amount of uninsured deposits reported for December 31, 2022. Management does not expect the resulting expense to be material to its financial results given the Company's low level of uninsured deposits.

40

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

ALLOWANCE FOR CREDIT LOSSES

The following table provides detail regarding the Company's allowance for credit losses (periods prior to 2020 applied the incurred loss model as the current expected credit loss methodology ("CECL") was implemented in 2020).

Twelve Months Ended September 30,20232022202120202019
(In thousands)
Beginning balance$172,808$171,300$166,955$131,534$129,257
Charge-offs:
Commercial loans
Multi-Family
Commercial Real Estate529111428
Commercial & Industrial Loans45,8561,202314,1965,782
Construction
Land – Acquisition & Development11211107
Total commercial loans45,8561,742334,3186,317
Consumer loans
Single-Family Residential34106131268
Construction – Custom1,973
Land – Consumer Lot Loans27237804
HELOC1,086
Consumer5803702861,0691,028
Total consumer loans6143973921,4375,159
46,4702,1394255,75511,476
Recoveries:
Commercial loans
Multi-Family498
Commercial Real Estate1039842,7892,4471,102
Commercial & Industrial Loans9373924433,443
Construction2,17918899
Land – Acquisition & Development78706222,0707,457
Total commercial loans2743,3063,5035,64612,101
Consumer loans
Single-Family Residential5681,0022,0261,3941,020
Construction – Custom
Land – Consumer Lot Loans2348168639719
HELOC2351529546
Consumer5029401,0211,2521,167
Total consumer loans1,0952,3413,2673,3802,952
1,3695,6476,7709,02615,053
Net charge-offs (recoveries)45,101(3,508)(6,345)(3,271)(3,577)
ASC 326 Adoption Impact17,750
Provision (release) for loan losses and transfers49,500(2,000)(2,000)14,400(1,300)
Ending balance (1)$177,207$172,808$171,300$166,955$131,534
Ratio of net charge-offs (recoveries) to average loans outstanding0.26%(0.02)%(0.05)%(0.03)%(0.03)%

(1) This does not include a reserve for unfunded commitments of $24,500,000, $32,500,000, $27,500,000, $25,000,000 and $6,900,000 as of September 30, 2023, 2022, 2021, 2020 and 2019 respectively.

41

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following table shows changes in the Company's allowance for credit losses since the prior year.

September 30, 2023September 30, 2022$ Change% Change
(In thousands)
Allowance for credit losses:
Commercial loans
Multi-family$13,155$12,013$1,14210%
Commercial real estate28,84225,8143,02812%
Commercial & industrial58,77357,2101,5633%
Construction29,40826,1613,24712%
Land - acquisition & development7,01612,278(5,262)(43)%
Total commercial loans137,194133,4763,7183%
Consumer loans
Single-family residential28,02925,5182,51110%
Construction - custom2,7813,410(629)(18)%
Land - consumer lot loans3,5125,047(1,535)(30)%
HELOC2,8592,48237715%
Consumer2,8322,875(43)(1)%
Total consumer loans40,01339,3326812%
Total allowance for loan losses177,207172,8084,3993%
Reserve for unfunded commitments24,50032,500(8,000)(25)%
Total allowance for credit losses$201,707$205,308$(3,601)(2)%

The allowance for loan losses increased by $4,399,000, or 2.55%, from $172,808,000 as of September 30, 2022, to $177,207,000 at September 30, 2023. As of September 30, 2023, the allowance of $177,207,000 is for loans that are evaluated on a pooled basis, which was comprised of $107,049,000 related to the quantitative component and $70,158,000 related to management's qualitative overlays.

The Company recorded a provision for credit losses of $41,500,000 in 2023, compared to a provision of $3,000,000 for 2022. These amounts are net of provision and recapture related to the unfunded commitments reserve. In 2023, provisioning was largely due to adjustments resulting from one large charge-off taken, offset by reduced unfunded commitment balances. For the year ended September 30, 2023, net charge-offs were $45,101,000, compared to recoveries of $3,508,000 in the prior year. The ratio of the total ACL to total gross loans decreased to 1.03% as of September 30, 2023, as compared to 1.06% as of September 30, 2022. The decrease was primarily related to a shift in mix of loan types within the portfolio. Loan portfolios with lower historical losses, like multi-family and single family residential saw increased balances while those with higher historical losses, like construction, saw decreases.

The reserve for unfunded loan commitments was $24,500,000 as of September 30, 2023, compared to $32,500,000 as of September 30, 2022.

Management believes the total ACL is sufficient to absorb estimated losses inherent in the portfolio of loans and unfunded commitments.

42

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following table sets forth the amount of the Company’s allowance for loan losses by loan portfolio and class (periods prior to 2020 applied the incurred loss model as CECL was implemented in 2020).

September 30,20232022202120202019
AllowanceLoans to Total Loans (1)Coverage Ratio (2)AllowanceLoans to Total Loans (1)Coverage Ratio (2)AllowanceLoans to Total Loans (1)Coverage Ratio (2)AllowanceLoans to Total Loans (1)Coverage Ratio (2)AllowanceLoans to Total Loans (1)Coverage Ratio (2)
($ in thousands)
Commercial loans
Multi-family$13,15516.4%0.5%$12,01316.2%0.5%$16,94916.3%0.8%$13,85311.8%0.9%$7,39111.7%0.5%
Commercial real estate28,84218.80.925,81419.10.823,43717.41.022,51614.41.213,17013.50.8
Commercial & industrial58,77312.92.657,21014.22.545,95716.32.038,66516.51.831,45010.52.5
Construction29,40810.41.626,1618.71.925,5857.92.324,15610.51.832,3049.62.8
Land – acquisition & development7,0160.94.712,2781.35.813,4471.37.510,7331.27.09,1551.35.7
Total commercial loans137,194133,476125,375109,92393,470
Consumer loans
Single-family residential28,02936.40.425,51835.40.430,97835.50.645,18640.80.930,98848.20.5
Construction – custom2,7811.80.93,4102.40.94,9072.51.43,5552.31.21,3692.10.5
Land – consumer lot loans3,5120.72.95,0470.93.44,9391.03.42,7290.82.72,1430.82.2
HELOC2,8591.31.22,4821.31.22,3901.21.52,5711.11.81,1031.20.8
Consumer2,8320.44.22,8750.54.02,7110.63.22,9910.63.62,4611.11.9
Total consumer loans40,01339,33245,92557,03238,064
Total allowance for loan losses (3)$177,207100%$172,808100%$171,300100%$166,955100%$131,534100%

___________________

(1)Represents the loans receivable for each respective loan class as a % of total loans receivable.

(2)Represents the allowance for each respective loan class as a % of loans receivable for that same loan class. The underlying commercial & industrial loan balances for September 30, 2023, 2022, 2021, 2020 include PPP loans for which no allowance was recorded. These PPP loan balances were $1,000,000, $10,000,000, $312,000,000 and $745,000,000 as of September 30, 2023, 2022, 2021, and 2020 respectively.

(3)This does not include a reserve for unfunded commitments of $24,500,000, $32,500,000, $27,500,000, $25,000,000 and $6,900,000 as of September 30, 2023, 2022, 2021, 2020 and 2019, respectively.

43

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

ASSET QUALITY

Troubled debt restructured loans ("TDRs"). TDRs are reserved for under the Company's CECL methodology. Most TDRs are performing and accruing loans where the borrower has proactively approached the Company about modifications due to temporary financial difficulties. Each request is individually evaluated for merit and likelihood of success. The concession for these loans is typically a payment reduction through a rate reduction of 100 to 200 basis points for a specific term, usually six to twelve months. Interest-only payments may also be approved during the modification period.

Concessions for construction, land A&D and multi-family loans are typically an extension of maturity combined with a rate reduction of normally 100 basis points. Before granting approval to modify a loan in a TDR, a borrower’s ability to repay is considered by evaluating current income levels, debt-to-income ratio, credit score, loan payment history and an updated evaluation of the secondary repayment source.

If a loan is on non-accrual status before becoming a TDR, it will stay on non-accrual status following restructuring until it has been performing for at least six months, at which point it may be moved to accrual status. If a loan is on accrual status before it becomes a TDR, and it is concluded that a full repayment is highly probable, it will remain on accrual status following restructuring. If the homogeneous restructured loan does not perform, it is placed in non-accrual status when it is 90 days delinquent. For commercial loans, six consecutive payments on newly restructured loan terms are required prior to returning the loan to accrual status. After the required six consecutive payments are made, a management assessment may conclude that collection of the entire principal and interest due is still in doubt. In those instances, the loan will remain non-accrual. A loan that defaults and is subsequently modified would impact the Company's delinquency trend, which is part of the qualitative risk factors component of the CECL methodology. Any modified loan that re-defaults and is charged-off would impact the quantitative component of the CECL methodology.

Non-Performing Assets. When a borrower violates a condition of a loan, the Bank attempts to cure the default by contacting the borrower. In most cases, defaults are cured promptly. If the default is not cured within an appropriate time frame, typically 90 days, the Bank may institute appropriate action to collect the loan, such as making demand for payment or initiating foreclosure proceedings on the collateral. If foreclosure occurs, the collateral will typically be sold at public auction and may be purchased by the Bank.

Loans are placed on nonaccrual status when, in the judgment of management, the probability of collecting interest or principal is deemed to be insufficient to warrant further accrual. When a loan is placed on nonaccrual status, previously accrued but unpaid interest is deducted from interest income. The Bank does not accrue interest on loans 90 days past due or more. See Note A to the Consolidated Financial Statements included in Item 8 hereof for additional information.

The Bank will consider modifying the interest rate and terms of a loan if it determines that a modification is deemed to be the best option available for collection in full or to minimize the loss to the Bank. Most loans restructured in TDRs are accruing and performing loans where the borrower has proactively approached the Bank about a modification due to temporary financial difficulties. Each request is individually evaluated for merit and likelihood of success. The modification of these loans is typically a payment reduction through a rate reduction of between 100 to 200 bps for a specific term, usually six to twelve months. Interest-only payments may also be approved during the modification period. Principal forgiveness generally is not an available option for restructured loans. As of September 30, 2023, single-family residential loans comprised 84.7% of restructured loans. The Bank reserves for restructured loans within its pool based general reserve methodology, except in instances where management considers it appropriate to evaluate individually.

Real estate acquired by foreclosure or deed-in-lieu thereof (“REO” or “Real Estate Owned”) is classified as real estate held for sale. When property is acquired, it is recorded at the fair market value less estimated selling costs at the date of acquisition. Interest accrual ceases on the date of acquisition and all costs incurred in maintaining the property from that date forward are expensed as incurred. Costs incurred for the improvement or development of such property are capitalized. See Note A to the Consolidated Financial Statements included in Item 8 hereof for additional information.

44

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following table sets forth information regarding the Company's restructured loans and non-performing assets.

September 30,20232022202120202019
(In thousands)
Performing restructured loans$45,167$55,823$63,655$89,072$116,659
Non-performing restructured loans9509941,4732,3365,018
Total restructured loans46,11756,81765,12891,408121,677
Non-accrual loans:
Commercial loans
Multi-family5,1275,912475
Commercial real estate23,4354,6918,0383,7715,835
Commercial & industrial6,0825,6933653291,292
Construction5051,669
Land – acquisition & development2,340169
Total commercial loans34,64416,29611,7235,7697,296
Consumer loans
Single-family residential14,91817,45019,32022,43125,271
Construction – custom88435
Land – consumer lot loans984359243246
HELOC736233287553907
Consumer2736606011
Total consumer loans15,77818,23820,02623,28726,435
Total non-accrual loans (1)50,42234,53431,74929,05633,731
Real estate owned4,1496,6678,2044,9666,781
Other property owned3,3533,3533,6723,6733,314
Total non-performing assets57,92444,55443,62537,69543,826
Total non-performing assets and performing restructured loans$103,091$100,377$107,280$126,767$160,485
Total non-performing assets and restructured loans as a percent of total assets0.46%0.48%0.55%0.67%0.97%
Total non-performing assets to total assets0.26%0.21%0.22%0.20%0.27%

___________________

(1)    For the year ended September 30, 2023, the Company recognized $2,824,000 in interest income on cash payments received from borrowers on non-accrual loans. The Company would have recognized interest income of $1,981,000 for the same period had these loans performed according to their original contract terms. The recognized interest income may include more than twelve months of interest for some of the non-accrual loans that were brought current or paid off. In addition to the non-accrual loans reflected in the above table, the Company had $263,075,000 of loans that were less than 90 days delinquent at September 30, 2023 but were classified as substandard for one or more reasons. If these loans were deemed non-performing, the Company's ratio of total non-performing assets and performing restructured loans as a percent of total assets would have increased to 1.63% at September 30, 2023. For a discussion of the Company's policy for placing loans on non-accrual status, see Note A to the Consolidated Financial Statements included in Item 8 of this report.

Non-performing assets increased 30.0% to $57,924,000, or 0.26% of total assets, at September 30, 2023, compared to $44,554,000, or 0.21% of total assets, at September 30, 2022. The increase was primarily a result of an increase of $15,888,000 in non-accrual loans partially offset by a $2,518,000 decline in real estate owned. Other property owned of $3,353,000 as of September 30, 2023 is comprised entirely of a government guarantee related to equipment obtained via a commercial loan foreclosure.

45

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

TDRs declined to $46,117,000 as of September 30, 2023, from $56,817,000 as of September 30, 2022. As of September 30, 2023, $45,167,000 or 97.9% of TDRs were performing. Non-performing TDRs of $950,000 are included in NPAs. Total NPAs and performing TDRs as a percent of total assets have declined to 0.46% as of September 30, 2023, from 0.48% as of September 30, 2022. During 2023, there were no TDR additions and reductions of $10,700,223 due to prepayments and normal payment activity. As of September 30, 2023, 84.7% of TDRs are comprised of single-family residential loans.

As of September 30, 2023, real estate owned totaled $4,149,000, a decrease of $2,518,000, or 37.8%, from $6,667,000 as of September 30, 2022, primarily due to sales of REO properties offset by new REO additions. During 2023, the Company sold real estate owned properties for total net proceeds of $7,192,000. The majority of REO properties are former bank premises that are expected to be sold.

The ratio of the allowance for loan losses to non-accrual loans decreased to 351% as of September 30, 2023, from 500% as of September 30, 2022.

46

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

CHANGES IN FINANCIAL CONDITION

Cash and cash equivalents: Cash and cash equivalents increased to $980,649,000 at September 30, 2023, as compared to $683,965,000 at September 30, 2022. The change was meant to increase balance sheet liquidity and was used to fund growth in the loan portfolio. The increase in cash was the result of the $40,759,000 increase in customer accounts and $1,525,000,000 increase in borrowings.

Available-for-sale investment securities: Available-for-sale securities decreased $55,940,000, or 2.7%, during the year ended September 30, 2023, to $1,995,097,000, primarily due to principal repayments of $420,154,000, which exceeded purchases of $376,481,000, a $9,360,000 decline in the value of available-for-sale securities, and sales of $1,169,000. As of September 30, 2023, the Company had a net unrealized loss on available-for-sale securities of $123,519,000, which is recorded net of tax within AOCI, compared to an unrealized loss of $111,700,000 as of September 30, 2022.

Substantially all of the Company’s available-for-sale debt securities are issued by U.S. government agencies or U.S. government-sponsored enterprises. These securities carry the explicit and/or implicit guarantee of the U.S. government and have a long history of zero credit loss. The remaining securities are issued by highly-rated municipalities or corporate borrowers. The Company does not believe that any of its available-for-sale debt securities have credit loss impairment as of September 30, 2023, therefore, no allowance was recorded. The impact going forward will depend on the composition, characteristics, and credit quality of the securities portfolios as well as the economic conditions at future reporting periods.

Held-to-maturity investment securities: Held-to-maturity securities decreased by $39,713,000 to $423,586,000, or 8.6%, during the year ended September 30, 2023, primarily due to principal repayments and maturities of $39,414,000. There were no held-to-maturity securities sold during the year ended September 30, 2023. As of September 30, 2023, the net unrealized loss on held-to-maturity securities was $68,398,000, compared to $56,439,000 the year prior, which management attributes to the change in interest rates since acquisition.

All of the Company’s held-to-maturity debt securities are issued by U.S. government agencies or U.S. government-sponsored enterprises. These securities carry the explicit and/or implicit guarantee of the U.S. government and have a long history of zero credit loss, thus the Company did not record an allowance for credit losses for held-to-maturity securities as of September 30, 2023. The impact going forward will depend on the composition, characteristics, and credit quality of the securities portfolios as well as the economic conditions at future reporting periods.

The table below shows the available-for-sale and held-for-investment securities portfolios categorized by maturity band.

September 30, 2023Amortized CostWeighted Average Yield
($ in thousands)
Due in less than 1 year$3,5006.06%
Due after 1 year through 5 years231,3074.61
Due after 5 years through 10 years426,1804.55
Due after 10 years1,881,2154.27
$2,542,2024.35%

For further information on our investment portfolio, see Note C to the Consolidated Financial Statements in “Item 8. Financial Statements and Supplementary Data” of this report.

Loans receivable: Loans receivable, net of related contra accounts, increased $1,362,986,000, or 8.5%, to $17,476,550,000 at September 30, 2023, from $16,113,564,000 one year earlier. The increase resulted primarily from originations of $4,702,156,000, a decrease to loans-in-process of $1,110,083,000 and loan purchases of $80,015,000, partially offset by loan repayments of $4,435,269,000 during the year ended September 30, 2023. Commercial loan originations accounted for 73.9% of total originations and consumer originations were 26.1% as the Company continues to focus on commercial lending, coupled with growing economies in all major markets in which we operate.

The following table presents loan balances by category and the year-over-year change.

47

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

September 30, 2023September 30, 2022Change
($ in thousands)($ in thousands)$%
Gross loans by category
Commercial loans
Multi-family$2,907,08614.8%$2,645,80113.6%$261,2859.9%
Commercial real estate3,344,95917.03,133,66016.2211,2996.7
Commercial & industrial2,321,71711.82,350,98412.1(29,267)(1.2)
Construction3,318,99416.93,784,38819.5(465,394)(12.3)
Land - acquisition & development201,5381.0291,3011.5(89,763)(30.8)
Total commercial loans12,094,29461.612,206,13463.0(111,840)(0.9)
Consumer loans
Single-family residential6,451,27032.85,771,86229.8679,40811.8
Construction - custom672,6433.4974,6525.0(302,009)(31.0)
Land - consumer lot loans125,7230.6153,2400.8(27,517)(18.0)
HELOC234,4101.2203,5281.030,88215.2
Consumer70,1640.475,5430.4(5,379)(7.1)
Total consumer loans7,554,21038.47,178,82537.0375,3855.2
Total gross loans19,648,504100%19,384,959100%263,5451.4%
Less:
Allowance for loan losses177,207172,8084,3992.5
Loans in process1,895,9403,006,023(1,110,083)(36.9)
Net deferred fees, costs and discounts98,80792,5646,2436.7
Total loan contra accounts2,171,9543,271,395(1,099,441)(33.6)
Net loans$17,476,550$16,113,564$1,362,9868.5%

The following table summarizes the Company’s loan portfolio balances, at amortized cost, due for the periods indicated based on contractual terms to maturity or repricing.

September 30, 2023TotalLess than 1 Year1 to 5 Years5 to 15 YearsAfter 15 Years
(In thousands)
Commercial loans
Multi-family$2,886,594$867,201$1,106,697$886,054$26,642
Commercial real estate3,310,1011,243,850979,3181,078,6458,288
Commercial & industrial2,315,3181,657,668325,846307,81623,988
Construction1,838,9361,226,231138,925459,56914,211
Land - acquisition & development156,661144,9129,7162,033
Total commercial loans10,507,6105,139,8622,560,5022,734,11773,129
Consumer loans
Single-family residential6,388,99075,98831,645384,2375,897,120
Construction - custom324,45192737,865285,659
Land - consumer lot loans124,84222,5197,5829,46985,272
HELOC237,754237,636118
Consumer70,11031,5324,27934,2972
Total consumer loans7,146,147368,60243,624465,8686,268,053
$17,653,757$5,508,464$2,604,126$3,199,985$6,341,182

48

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The contractual loan payment period for residential mortgage loans originated by the Company normally ranges from 15 to 30 years. Experience during recent years has indicated that, because of prepayments in connection with refinancing and sales of property, residential loans typically have a weighted average life of approximately five years.

The following tables provide information regarding loans receivable by loan class and geography.

September 30, 2023Multi- familyCommercial Real EstateCommercial and IndustrialConstructionLand - A & DSingle - Family ResidentialConstruction - customLand - Lot LoansConsumerHELOCTotal
(In thousands)
Washington$298,226$471,506$838,104$319,438$49,341$3,097,811$169,091$68,492$31,288$127,938$5,471,235
Oregon522,804405,230190,979206,98051,643893,22834,08313,22131231,6932,350,173
Arizona714,683537,779110,354222,1132,600789,51231,71519,17412927,8072,455,866
Utah365,150305,67193,525513,44328,646557,60038,6683,89521,94910,7851,939,332
Texas417,253777,543706,216329,9539,468157,5401,98792113,0482,403,111
New Mexico138,083269,85616,39872,4686,050210,0449,2492,7774499,699735,073
Idaho167,379186,68019,11980,0904,439381,48221,77412,2404817,989891,240
Nevada172,805162,62547,99436,0724,474284,77117,8844,951238,795740,394
Other90,211193,211292,62958,37917,00215,901667,333
$2,886,594$3,310,101$2,315,318$1,838,936$156,661$6,388,990$324,451$124,842$70,110$237,754$17,653,757
Percentage by geographic area
September 30, 2023Multi- familyCommercial Real EstateCommercial and IndustrialConstructionLand - A & DSingle - Family ResidentialConstruction - customLand - Lot LoansConsumerHELOCTotal
As % of total gross loans
Washington1.7%2.7%4.7%1.8%0.3%17.5%1.0%0.4%0.2%0.7%31.0%
Oregon3.02.31.11.10.35.10.20.10.113.3
Arizona4.03.00.61.34.50.20.10.213.9
Utah2.11.80.52.90.23.20.10.10.111.0
Texas2.44.44.01.90.10.813.6
New Mexico0.81.50.10.41.20.10.14.2
Idaho0.91.10.10.52.20.10.10.15.1
Nevada1.00.90.30.21.60.14.1
Other0.51.11.70.30.10.13.8
16.4%18.8%13.1%10.4%0.9%36.2%1.8%0.7%0.4%1.3%100%
Percentage by geographic area as a % of each loan type
September 30, 2023Multi- familyCommercial Real EstateCommercial and IndustrialConstructionLand - A & DSingle - Family ResidentialConstruction - customLand - Lot LoansConsumerHELOC
As % of total gross loans
Washington10.3%14.3%36.2%17.4%31.5%48.5%52.1%54.9%44.6%53.8%
Oregon18.112.38.211.333.014.010.510.60.413.3
Arizona24.816.24.812.11.612.39.815.30.211.7
Utah12.69.24.127.918.38.711.93.131.34.5
Texas14.523.530.517.96.02.50.60.11.3
New Mexico4.88.20.73.93.93.32.92.20.74.1
Idaho5.85.60.84.42.86.06.79.80.17.6
Nevada6.04.92.11.92.94.45.54.03.7
Other3.15.812.63.20.322.7
100%100%100%100%100%100%100%100%100%100%

49

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following table shows the change in the geographic distribution by state of the loan portfolio since the prior year.

September 30,20232022Change
Washington31.0%32.5%(1.5)
Oregon13.313.8(0.5)
Arizona13.914.3(0.4)
Utah11.09.61.4
Texas13.612.21.4
New Mexico4.24.4(0.2)
Idaho5.15.1
Nevada4.14.2(0.1)
Other (1)3.83.9(0.1)
100%100%

(1) Includes loans from outside of our eight state footprint.

Allowance for credit losses: For details, see the “Allowance for Credit Losses" section above in this report.

Non-performing assets: For details, see the “Asset Quality" section above in this report.

Troubled debt restructured loans ("TDRs"): For details, see the “Asset Quality" section above in this report.

Real estate owned: For details, see the “Asset Quality" section above in this report.

Interest receivable: Interest receivable was $87,003,000 as of September 30, 2023, an increase of $23,131,000, or 36.2%, since September 30, 2022. The increase was the result of an 8.5% increase in loans receivable combined with the increase in interest rates.

Bank Owned Life Insurance: Bank-owned life insurance increased to $242,919,000 as of September 30, 2023 from $237,931,000 as of September 30, 2022, primarily as a result of increases in the cash surrender value of the policies. The investments in bank-owned life insurance serve to assist in funding growing employee benefit costs.

Intangible assets: The Company's intangible assets totaled $310,619,000 at September 30, 2023 compared to $309,009,000 as of September 30, 2022. The balance at September 30, 2023 is comprised of $304,750,000 of goodwill and the unamortized balance of the core deposit and other intangibles of $5,869,000.

Customer accounts: As of September 30, 2023, customer deposits totaled $16,070,329,000 compared with $16,029,570,000 at September 30, 2022, a $40,759,000, or 0.3%, increase. During 2023, transaction accounts decreased by $1,926,214,000 or 15.2% while time deposits increased by $1,966,973,000 or 58.9%.

50

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following table shows customer deposits by account type.

September 30, 2023September 30, 2022
($ in thousands)Deposit Account BalanceAs a % of Total DepositsWeighted Average RateDeposit Account BalanceAs a % of Total DepositsWeighted Average Rate
Non-interest checking$2,706,44816.8%%$3,266,73420.4%%
Interest checking3,882,71524.22.283,497,79521.80.90
Savings817,5475.10.211,059,0936.60.13
Money market3,358,60320.91.484,867,90530.40.49
Time deposits5,305,01633.03.773,338,04320.80.74
Total$16,070,329100%2.12%$16,029,570100%0.51%

The following table shows the geographic distribution by state for customer deposits.

($ in thousands)September 30, 2023September 30, 2022$ Change% Change
Washington$7,627,67447.5%$7,209,12345.0%$418,5515.8%
Oregon2,820,33817.52,878,93318.0(58,595)(2.0)%
Arizona1,635,34510.21,625,95710.19,3880.6%
New Mexico1,474,9869.21,363,5258.5111,4618.2%
Idaho972,4246.11,052,5506.6(80,126)(7.6)%
Utah662,1924.1802,6355.0(140,443)(17.5)%
Nevada495,7943.1534,6553.3(38,861)(7.3)%
Texas381,5762.4562,1923.5(180,616)(32.1)%
$16,070,329100%$16,029,570100%$40,7590.3%

The following table sets forth, by various interest rate categories, the amount of fixed-rate time deposits that mature during the periods indicated.

Maturing in
September 30, 20231 to 3 Months4 to 6 Months7 to 12 Months13 to 24 Months25 to 36 Months37 to 60 MonthsTotal
(In thousands)
Fixed-rate time deposits:
Under 1.00%$38,206$$$40,274$31,269$29,776$139,525
1.00% to 1.99%64,26264,262
2.00% to 2.99%624248,349248,973
3.00% to 3.99%2,185,2461,313,508385,5833,884,337
4.00% to 4.99%60,7971,459404,59765,300532,153
5.00% and higher98,920202,41298,20936,225435,766
Total$2,383,793$1,517,379$732,141$545,358$96,569$29,776$5,305,016

Historically, a significant number of time deposit account holders roll over their balances into new time deposits of the same term at the Bank’s then current rate. To ensure a continuity of this trend, the Bank expects to continue to offer market rates of interest. The ability to retain maturing time deposits is difficult to project; however, the Bank believes that by competitively pricing these certificates, levels deemed appropriate by management can be achieved on a continuing basis.

51

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

At September 30, 2023, the Bank had $1,779,272,000 of time deposits in amounts of $250,000 or more outstanding, maturing as follows: $763,615,000 within 3 months; $419,791,000 over 3 months through 6 months; $281,404,000 over 6 months through 12 months; and $314,462,000 thereafter.

Time deposits with a maturity of one year or less have penalties for premature withdrawal equal to 90 days of interest. When the maturity is greater than one year but less than four years, the penalty is 180 days of interest. When the maturity is greater than four years, the penalty is 365 days of interest. Early withdrawal penalty fee income for the years ended 2023, 2022 and 2021 amounted to $1,618,000, $267,000 and $198,000, respectively.

For additional details on customer accounts, including uninsured deposits, see Note K to the Consolidated Financial Statements in “Item 8. Financial Statements and Supplementary Data” of this report.

Borrowings: Total borrowings increased to $3,650,000,000 as of September 30, 2023, as compared to $2,125,000,000 at September 30, 2022. Growth in loans receivable was largely funded by new borrowings from both the FHLB and FRB. The weighted average rate for borrowings was 3.98% as of September 30, 2023, versus 2.02% at September 30, 2022, the increase being primarily due to higher rates on new short-term borrowings. The Company has entered into interest rate swaps to hedge interest rate risk and convert certain FHLB advances to fixed rate payments. Taking into account these hedges, the weighted average effective maturity of FHLB advances at September 30, 2023 is 2.01 years.

RESULTS OF OPERATIONS

COMPARISON OF 2023 RESULTS WITH 2022

Net Income: Net income increased $21,096,000, or 8.9%, to $257,426,000 for the year ended September 30, 2023, as compared to $236,330,000 for the year ended September 30, 2022. The change was due to the factors described below.

Net Interest Income: For the year ended September 30, 2023, net interest income was $690,234,000, an increase of $95,645,000 or 16.1% from the year ended September 30, 2022. Net interest margin was 3.40% for the year ended September 30, 2023 compared to 3.16% in the prior year. The increase in net interest income was primarily due to rising interest rates. The average rate earned on interest-earning assets grew by 159 basis points to 5.13% while the average rate paid on interest-bearing liabilities increased by 168 basis points to 2.18%.

The change in net interest income was also impacted by the $1,514,820,000, or 8.1%, increase in interest earning assets while average interest-bearing liabilities increased by $1,698,461,000 or 11.7%. During 2023, the average balance of loans receivable increased $2,011,903,000 or 13.3%, while the combined average balances of mortgage backed securities, other investment securities and cash decreased by $536,288,000 or 14.7%. Average noninterest-bearing deposits decreased by $279,150,000 over the same period.

Rate/Volume Analysis

The table below sets forth certain information regarding changes in interest income and interest expense of the Company for the years indicated. For each category of interest-earning asset and interest-bearing liability, information is provided on changes attributable to: (1) changes in volume (changes in volume multiplied by old rate) and (2) changes in rate (changes in rate multiplied by old average volume). The change in interest income and interest expense attributable to changes in both volume and rate has been allocated proportionately to the change due to volume and the change due to rate.

52

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Twelve Months Ended September 30,
2023 vs. 2022Increase (Decrease) Due to2022 vs. 2021 Increase (Decrease) Due to2021 vs. 2020 Increase (Decrease) Due to
VolumeRateTotalVolumeRateTotalVolumeRateTotal
(In thousands)(In thousands)(In thousands)
Interest income:
Loan portfolio$87,565$210,911$298,476$74,710$(10,778)$63,932$40,365$(48,413)$(8,048)
Mortgage-backed securities5,76011,09216,852(3,101)4,7251,624(16,011)(8,593)(24,604)
Investments (1)(13,400)74,66861,268(9,347)18,5409,19318,824(15,827)2,997
All interest-earning assets79,925296,671376,59662,26212,48774,74943,178(72,833)(29,655)
Interest expense:
Customer accounts570193,622194,1922,170(1,442)72811,184(69,183)(57,999)
Borrowings38,08448,67586,759(9,002)(6,457)(15,459)(6,003)(1,254)(7,257)
All interest-bearing liabilities38,654242,297280,951(6,832)(7,899)(14,731)5,181(70,437)(65,256)
Change in net interest income$41,271$54,374$95,645$69,094$20,386$89,480$37,997$(2,396)$35,601

___________________

(1)Includes interest on cash equivalents and dividends on stock of the FHLB of Des Moines and FRB of San Francisco.

Provision (Release) for Credit Losses: The Company recorded a provision for credit losses of $41,500,000 in 2023, compared to a provision of $3,000,000 for 2022. In 2023, provisioning was largely due to adjustments made as a result of one large charge-off taken, offset by reduced unfunded commitment balances. For the year ended September 30, 2023, net charge-offs were $45,101,000, compared to recoveries of $3,508,000 in the prior year.

Other Income: Other income was $52,201,000 for the year ended September 30, 2023, a decrease of $14,171,000, or 21.4%, from $66,372,000 for the year ended September 30, 2022. The decrease is primarily due to unrealized gains recorded in the prior year for certain equity investments that resulted in small losses in the current year. This change made up $13,992,730 of the overall decrease.

Other Expense: Operating expense was $376,035,000 for the year ended September 30, 2023, an increase of $17,460,000, or 4.9%, from the $358,575,000 for the year ended September 30, 2022. Compensation and benefits costs increased $2,617,000 or 1.3% year-over-year primarily due to annual merit increases and investments in strategic initiatives combined with reduced cost capitalization as loan originations have decreased. FDIC Premiums increased $10,494,000 in 2023 compared to the prior year as a result of increase FDIC assessment rates. Information technology costs increased by $2,245,000 in 2023 as compared to 2022 as we continue to execute becoming a digital first bank. Also, the Company realized expenses of $2,991,000 in 2023 related to our pending merger with Luther Burbank Corporation.

The Company’s efficiency ratio was 50.7% for 2023 as compared to 54.3% for the prior year. The number of staff, including part-time employees on a full-time equivalent basis, was 2,120 and 2,132 at September 30, 2023 and 2022, respectively. Total operating expense for the years ended September 30, 2023, and 2022 were 1.74% and 1.78%, respectively, of average assets.

Gain on Real Estate Owned: Net gain on real estate owned was $176,000 for the year ended September 30, 2023, compared to a net gain of $651,000 for the year ended September 30, 2022. This amount includes ongoing maintenance expense, periodic valuation adjustments, and gains on sales of REO.

53

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Income Tax Expense: Income tax expense was $67,650,000 for the year ended September 30, 2023, an increase of $3,943,000, or 6.2%, from the $63,707,000 for the year ended September 30, 2022. The increase is mostly due to an 8.3% increase in pre-tax income. The effective tax rate for 2023 was 20.81% as compared to 21.23% for the year ended September 30, 2022. The effective tax rate of 20.81% for 2023 differs from the statutory rate of 21% mainly due to the effects of state taxes, tax exempt income, tax credit investments and certain differences in book and tax deductions.

COMPARISON OF 2022 RESULTS WITH 2021

For management's review of the factors that affected our results of operations for the years ended September 30, 2022 and 2021 refer to our Annual Report on Form 10-K for the year ended September 30, 2022, which was filed with the Securities and Exchange Commission on November 18, 2022.

LIQUIDITY AND CAPITAL RESOURCES

The principal sources of funds for the Company's activities are loan repayments (including prepayments), net deposit inflows, borrowings, repayments and sales of investments and retained earnings, if applicable. The Company's principal sources of revenue are interest on loans and interest and dividends on investments. Additionally, the Company earns fee income for loan, deposit, insurance and other services.

On February 8, 2021, in connection with an underwritten public offering, the Company issued 300,000 shares of 4.875% Noncumulative Perpetual Series A Preferred Stock (“Series A Preferred Stock”). Net proceeds, after underwriting discounts and expenses, were $293,325,000. The public offering consisted of the issuance and sale of 12,000,000 depositary shares, each representing a 1/40th interest in a share of the Series A Preferred Stock, at a public offering price of $25.00 per depositary share. Holders of the depositary shares are entitled to all proportional rights and preferences of the Series A Preferred Stock (including dividend, voting, redemption and liquidation rights). The depositary shares are traded on the NASDAQ under the symbol "WAFDP." The Series A Preferred Stock is redeemable at the option of the Company, subject to all applicable regulatory approvals, on or after April 15, 2026.

The Company's shareholders' equity at September 30, 2023, was $2,426,426,000, or 10.80% of total assets, as compared to $2,274,260,000, or 10.95% of total assets, at September 30, 2022. The Company's shareholders' equity was impacted in the year by net income of $257,426,000, the payment of $63,792,000 in Common Stock dividends, payment of $14,625,000 in preferred stock dividends, $30,463,000 of treasury stock purchases, as well as other comprehensive loss of $5,560,000. The Company paid out 26.6% of its 2023 earnings in cash dividends to common shareholders, compared with 28.0% last year. For the year ended September 30, 2023, the Company returned 36.6% of net income to shareholders in the form of cash dividends and share repurchases as compared to 27% for the year ended September 30, 2022. Management believes the Company's strong net worth position allows it to manage balance sheet risk and provide the capital support needed for controlled growth in a regulated environment. The Company’s share repurchase program may be modified, suspended or terminated at any time, and the timing and amount of share repurchases is subject to market conditions and the market price of the Company’s Common Stock, as well as other factors.

The Bank has a credit line with the FHLB of up to 45% of total assets depending on specific collateral eligibility. This line provides a substantial source of additional liquidity if needed. Based on collateral pledged as of September 30, 2023, the Bank had $2,357,588,000 of additional borrowing capacity at the FHLB.

The Bank has entered into borrowing agreements with the FHLB to borrow funds under a short-term floating rate cash management advance program and fixed-rate term advance agreements. All borrowings are secured by stock of the FHLB, deposits with the FHLB, and a blanket pledge of qualifying loans receivable as provided in the agreements with the FHLB.

54

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The Bank has elected to utilize the Federal Reserve's Bank Term Funding program to leverage its highly favorable terms to fortify the Bank's liquidity position. These borrowings are repayable at any time without penalty and are the lowest cost funding source available. Based on collateral pledged as of September 30, 2023, the Bank had $1,119,000,000 of additional borrowing capacity within the BTFP. The Bank is also eligible to borrow under the Federal Reserve Bank's primary credit program.

The Company's cash and cash equivalents were $980,649,000 at September 30, 2023, which is a 43.4% increase from the balance of $683,965,000 as of September 30, 2022. The change was meant to increase balance sheet liquidity and was used to fund growth in the loan portfolio. The increase in cash was the result of a $40,759,000 increase in customer accounts and $1,525,000,000 increase in borrowings. The net loans balance increased by $1,362,986,000 during the year ended September 30, 2023. See “Changes in Financial Condition” above and the “Statement of Cash Flows” included in the financial statements for additional details regarding this change.

The following table presents the Company's significant fixed and determinable contractual obligations, within the categories described below, by contractual maturity or payment amount.

September 30, 2023TotalLess than 1 Year1 to 5 YearsOver 5 Years
(In thousands)
Customer accounts (1)$16,070,329$15,398,626$671,703$
Debt obligations (2)3,650,0003,650,000
Operating lease obligations25,9345,86113,6496,424
$19,746,263$19,054,487$685,352$6,424

(1) Includes non-maturing customer transaction accounts.

(2) Represents contractual maturities of FHLB advances and FRB borrowings. Taking into account cash flow hedges, the weighted average effective maturity of FHLB advances at September 30, 2023 is 2.01 years.

These obligations are included in the Consolidated Statements of Financial Condition. The payment amounts of the operating lease obligations represent those amounts contractually due.

55

FY 2022 10-K MD&A

SEC filing source: 0000936528-22-000143.

Extracted structurally from real Item 7 body heading to real Item 7A/8 boundary. Confidence: high. Filing date: 2022-11-18. Report date: 2022-09-30.

Item 7.                 Management’s Discussion and Analysis of Financial Condition and Results of Operations

This discussion should be read in conjunction with our Consolidated Financial Statements and related notes in “Item 8. Financial Statements and Supplementary Data” of this report. In the following discussion, unless otherwise noted, references to increases or decreases in average balances in items of income and expense for a particular period and balances at a particular date refer to the comparison with corresponding amounts for the period or date for the previous year.

In addition to historical financial information, the following discussion and analysis contains forward-looking statements that involve risks, uncertainties and assumptions. Our actual results may differ materially from those anticipated in these forward-looking statements as a result of many factors, including those discussed under “Risk Factors” and elsewhere in this Annual Report on Form 10-K. This section of this Form 10-K generally discusses 2022 and 2021 items and year-to-year comparisons between 2022 and 2021. For management's review of the factors that affected our results of operations for the years ended September 30, 2021 and 2020, refer to our Annual Report on Form 10-K for the year ended September 30, 2021, which was filed with the Securities and Exchange Commission on November 19, 2021.

CRITICAL ACCOUNTING POLICIES AND ESTIMATES

The Company has determined that the only accounting policy critical to an understanding of its consolidated financial statements relates to the methodology for determining the amount of the allowance for credit losses (“ACL”).

Management’s determination of the amount of the ACL is a critical accounting estimate as it requires significant reliance on the credit risk we ascribe to individual borrowers, the use of estimates and significant judgment as to the amount and timing of expected future cash flows on individually evaluated loans, significant reliance on historical loss rates on homogenous portfolios, consideration of our quantitative and qualitative evaluation of past events, current conditions, and reasonable and supportable forecasts that affect the collectability of the reported amounts.

Going forward, the methodology used to calculate the ACL will be significantly influenced by the composition, characteristics and quality of our loan portfolio, as well as the prevailing economic conditions and forecasts utilized. Material changes to these and other relevant factors may result in greater volatility to the allowance for credit losses, and therefore, greater volatility in our reported earnings.

Select information regarding the ACL is below in "Allowance for Credit Losses." For further details, see Notes A and E to the Consolidated Financial Statements in “Item 8. Financial Statements and Supplementary Data.”

40

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

ALLOWANCE FOR CREDIT LOSSES

The following table provides detail regarding the Company's allowance for credit losses (periods prior to 2020 applied the incurred loss model as the current expected credit loss methodology ("CECL") was implemented in 2020).

Twelve Months Ended September 30,20222021202020192018
(In thousands)
Beginning balance$171,300$166,955$131,534$129,257$123,073
Charge-offs:
Commercial loans
Multi-Family
Commercial Real Estate52911142836
Commercial & Industrial Loans1,202314,1965,7823,574
Construction
Land – Acquisition & Development1121110713
Total commercial loans1,742334,3186,3173,623
Consumer loans
Single-Family Residential1061312681,142
Construction – Custom1,97350
Land – Consumer Lot Loans2723780467
HELOC1,086668
Consumer3702861,0691,028382
Total consumer loans3973921,4375,1592,309
2,1394255,75511,4765,932
Recoveries:
Commercial loans
Multi-Family498
Commercial Real Estate9842,7892,4471,102189
Commercial & Industrial Loans73924433,443714
Construction2,17918899
Land – Acquisition & Development706222,0707,45714,223
Total commercial loans3,3063,5035,64612,10115,126
Consumer loans
Single-Family Residential1,0022,0261,3941,020757
Construction – Custom
Land – Consumer Lot Loans4816863971935
HELOC35152954671
Consumer9401,0211,2521,167993
Total consumer loans2,3413,2673,3802,9521,856
5,6476,7709,02615,05316,982
Net charge-offs (recoveries)(3,508)(6,345)(3,271)(3,577)(11,050)
ASC 326 Adoption Impact17,750
Provision (release) for loan losses and transfers(2,000)(2,000)14,400(1,300)(4,866)
Ending balance (1)$172,808$171,300$166,955$131,534$129,257
Ratio of net charge-offs (recoveries) to average loans outstanding(0.02)%(0.05)%(0.03)%(0.03)%(0.10)%

(1) This does not include a reserve for unfunded commitments of $32,500,000, $27,500,000, $25,000,000, $6,900,000 and $7,250,000 as of September 30, 2022, 2021, 2020, 2019 and 2018 respectively.

41

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following table shows changes in the Company's allowance for credit losses since the prior year.

September 30, 2022September 30, 2021$ Change% Change
(In thousands)
Allowance for credit losses:
Commercial loans
Multi-family$12,013$16,949$(4,936)(29)%
Commercial real estate25,81423,4372,37710%
Commercial & industrial57,21045,95711,25324%
Construction26,16125,5855762%
Land - acquisition & development12,27813,447(1,169)(9)%
Total commercial loans133,476125,3758,1016%
Consumer loans
Single-family residential25,51830,978(5,460)(18)%
Construction - custom3,4104,907(1,497)(31)%
Land - consumer lot loans5,0474,9391082%
HELOC2,4822,390924%
Consumer2,8752,7111646%
Total consumer loans39,33245,925(6,593)(14)%
Total allowance for loan losses172,808171,3001,5081%
Reserve for unfunded commitments32,50027,5005,00018%
Total allowance for credit losses$205,308$198,800$6,5083%

The allowance for loan losses increased by $1,508,000, or 0.88%, from $171,300,000 as of September 30, 2021, to $172,808,000 at September 30, 2022. As of September 30, 2022, the allowance of $172,808,000 is for loans that are evaluated on a pooled basis, which was comprised of $115,245,000 related to the quantitative component and $57,563,000 related to management's qualitative overlays.

The Company recorded a provision for credit losses of $3,000,000 in 2022, compared to a provision of $500,000 for 2021. In 2022, provisioning for net growth in unfunded commitments and the loan portfolio was mostly offset by improvements in the credit quality of certain loan portfolios related to strong real estate markets and collateral conditions. For the year ended September 30, 2022, net recoveries were $3,508,000, compared to $6,345,000 in the prior year. No allowance was recorded for PPP loans, which are included in the commercial & industrial loan category, due to the government guarantee. The ratio of the total ACL to total gross loans, excluding PPP loans, decreased to 1.06% as of September 30, 2022, as compared to 1.22% as of September 30, 2021. The decrease was primarily related to improvements in the credit quality of certain loan portfolios related to strong real estate markets and collateral conditions.

The reserve for unfunded loan commitments was $32,500,000 as of September 30, 2022, compared to $27,500,000 as of September 30, 2021.

Management believes the total ACL is sufficient to absorb estimated losses inherent in the portfolio of loans and unfunded commitments.

42

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following table sets forth the amount of the Company’s allowance for loan losses by loan portfolio and class (periods prior to 2020 applied the incurred loss model as the current expected credit loss methodology ("CECL") was implemented in 2020).

September 30,20222021202020192018
AllowanceLoans to Total Loans (1)Coverage Ratio (2)AllowanceLoans to Total Loans (1)Coverage Ratio (2)AllowanceLoans to Total Loans (1)Coverage Ratio (2)AllowanceLoans to Total Loans (1)Coverage Ratio (2)AllowanceLoans to Total Loans (1)Coverage Ratio (2)
($ in thousands)
Commercial loans
Multi-family$12,01316.2%0.5%$16,94916.3%0.8%$13,85311.8%0.9%$7,39111.7%0.5%$8,32911.9%0.6%
Commercial real estate25,81419.10.823,43717.41.022,51614.41.213,17013.50.811,85212.50.8
Commercial & industrial57,21014.22.545,95716.32.038,66516.51.831,45010.52.528,7029.82.5
Construction26,1618.71.925,5857.92.324,15610.51.832,3049.62.831,3179.13.0
Land – acquisition & development12,2781.35.813,4471.37.510,7331.27.09,1551.35.77,9781.16.5
Total commercial loans133,476125,375109,92393,47088,178
Consumer loans
Single-family residential25,51835.40.430,97835.50.645,18640.80.930,98848.20.533,03349.70.6
Construction – custom3,4102.40.94,9072.51.43,5552.31.21,3692.10.51,8422.50.6
Land – consumer lot loans5,0470.93.44,9391.03.42,7290.82.72,1430.82.22,1640.82.2
HELOC2,4821.31.22,3901.21.52,5711.11.81,1031.20.87811.10.6
Consumer2,8750.54.02,7110.63.22,9910.63.62,4611.11.93,2591.51.9
Total consumer loans39,33245,92557,03238,06441,079
Total allowance for loan losses (3)$172,808100%$171,300100%$166,955100%$131,534100%$129,257100%

___________________

(1)Represents the loans receivable for each respective loan class as a % of total loans receivable.

(2)Represents the allowance for each respective loan class as a % of loans receivable for that same loan class. The underlying commercial & industrial loan balances for September 30, 2022, 2021, 2020 include PPP loans for which no allowance was recorded. These PPP loan balances were $10,000,000, $312,000,000, and $745,000,000 as of September 30, 2022, 2021, and 2020, respectively.

(3)This does not include a reserve for unfunded commitments of $32,500,000, $27,500,000, $25,000,000, $6,900,000 and $7,250,000 as of September 30, 2022, 2021, 2020, 2019 and 2018, respectively.

43

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

ASSET QUALITY

Troubled debt restructured loans ("TDRs"). TDRs are reserved for under the Company's CECL methodology. Most TDRs are performing and accruing loans where the borrower has proactively approached the Company about modifications due to temporary financial difficulties. Each request is individually evaluated for merit and likelihood of success. The concession for these loans is typically a payment reduction through a rate reduction of 100 to 200 basis points for a specific term, usually six to twelve months. Interest-only payments may also be approved during the modification period.

Concessions for construction, land A&D and multi-family loans are typically an extension of maturity combined with a rate reduction of normally 100 basis points. Before granting approval to modify a loan in a TDR, a borrower’s ability to repay is considered by evaluating current income levels, debt-to-income ratio, credit score, loan payment history and an updated evaluation of the secondary repayment source.

If a loan is on non-accrual status before becoming a TDR, it will stay on non-accrual status following restructuring until it has been performing for at least six months, at which point it may be moved to accrual status. If a loan is on accrual status before it becomes a TDR, and it is concluded that a full repayment is highly probable, it will remain on accrual status following restructuring. If the homogeneous restructured loan does not perform, it is placed in non-accrual status when it is 90 days delinquent. For commercial loans, six consecutive payments on newly restructured loan terms are required prior to returning the loan to accrual status. After the required six consecutive payments are made, a management assessment may conclude that collection of the entire principal and interest due is still in doubt. In those instances, the loan will remain on non-accrual. A loan that defaults and is subsequently modified would impact the Company's delinquency trend, which is part of the qualitative risk factors component of the CECL methodology. Any modified loan that re-defaults and is charged-off would impact the quantitative component of the CECL methodology.

Non-Performing Assets. When a borrower violates a condition of a loan, the Bank attempts to cure the default by contacting the borrower. In most cases, defaults are cured promptly. If the default is not cured within an appropriate time frame, typically 90 days, the Bank may institute appropriate action to collect the loan, such as making demand for payment or initiating foreclosure proceedings on the collateral. If foreclosure occurs, the collateral will typically be sold at public auction and may be purchased by the Bank.

Loans are placed on nonaccrual status when, in the judgment of management, the probability of collecting interest or principal is deemed to be insufficient to warrant further accrual. When a loan is placed on nonaccrual status, previously accrued but unpaid interest is deducted from interest income. The Bank does not accrue interest on loans 90 days past due or more. See Note A to the Consolidated Financial Statements included in Item 8 hereof for additional information.

The Bank will consider modifying the interest rate and terms of a loan if it determines that a modification is deemed to be the best option available for collection in full or to minimize the loss to the Bank. Most loans restructured in TDRs are accruing and performing loans where the borrower has proactively approached the Bank about a modification due to temporary financial difficulties. Each request is individually evaluated for merit and likelihood of success. The modification of these loans is typically a payment reduction through a rate reduction of between 100 to 200 bps for a specific term, usually six to twelve months. Interest-only payments may also be approved during the modification period. Principal forgiveness generally is not an available option for restructured loans. As of September 30, 2022, single-family residential loans comprised 82.5% of restructured loans. The Bank reserves for restructured loans within its pool based general reserve methodology, except in instances where management considers it appropriate to evaluate individually.

Real estate acquired by foreclosure or deed-in-lieu thereof (“REO” or “Real Estate Owned”) is classified as real estate held for sale. When property is acquired, it is recorded at the fair market value less estimated selling costs at the date of acquisition. Interest accrual ceases on the date of acquisition and all costs incurred in maintaining the property from that date forward are expensed as incurred. Costs incurred for the improvement or development of such property is capitalized. See Note A to the Consolidated Financial Statements included in Item 8 hereof for additional information.

44

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following table sets forth information regarding the Company's restructured loans and non-performing assets.

September 30,20222021202020192018
(In thousands)
Performing restructured loans$55,823$63,655$89,072$116,659$150,667
Non-performing restructured loans9941,4732,3365,0186,191
Total restructured loans56,81765,12891,408121,677156,858
Non-accrual loans:
Commercial loans
Multi-family5,91247527,643
Commercial real estate4,6918,0383,7715,8352,427
Commercial & industrial5,6933653291,292
Construction5051,669920
Land – acquisition & development2,340169787
Total commercial loans16,29611,7235,7697,29631,777
Consumer loans
Single-family residential17,45019,32022,43125,271
Construction – custom4358,971
Land – consumer lot loans8435924324614,394
HELOC233287553907523
Consumer3660601121
Total consumer loans18,23820,02623,28726,43523,909
Total non-accrual loans (1)34,53431,74929,05633,73155,686
Real estate owned6,6678,2044,9666,78111,298
Other property owned3,3533,6723,6733,3143,109
Total non-performing assets44,55443,62537,69543,82670,093
Total non-performing assets and performing restructured loans$100,377$107,280$126,767$160,485$220,760
Total non-performing assets and restructured loans as a percent of total assets0.48%0.55%0.67%0.97%1.39%
Total non-performing assets to total assets0.21%0.22%0.20%0.27%0.44%

___________________

(1)    For the year ended September 30, 2022, the Company recognized $3,334,000 in interest income on cash payments received from borrowers on non-accrual loans. The Company would have recognized interest income of $1,330,000 for the same period had these loans performed according to their original contract terms. The recognized interest income may include more than twelve months of interest for some of the non-accrual loans that were brought current or paid off. In addition to the non-accrual loans reflected in the above table, the Company had $173,348,000 of loans that were less than 90 days delinquent at September 30, 2022 but were classified as substandard for one or more reasons. If these loans were deemed non-performing, the Company's ratio of total non-performing assets and performing restructured loans as a percent of total assets would have increased to 1.32% at September 30, 2022. For a discussion of the Company's policy for placing loans on non-accrual status, see Note A to the Consolidated Financial Statements included in Item 8 of this report.

Non-performing assets increased 2.1% to $44,554,000, or 0.21% of total assets, at September 30, 2022, compared to $43,625,000, or 0.22% of total assets, at September 30, 2021. The increase was primarily a result of $2,785,000 higher non-accrual loans partially offset by a $1,537,000 decline in real estate owned. Other property owned of $3,353,000 as of September 30, 2022 is comprised entirely of a government guarantee related to equipment obtained via a commercial loan foreclosure.

TDRs declined to $56,817,000 as of September 30, 2022, from $65,128,000 as of September 30, 2021. As of September 30, 2022, $55,823,000 or 98.3% of TDRs were performing. Non-performing TDRs of $994,000 are included in NPAs. Total NPAs

45

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

and performing TDRs as a percent of total assets has declined to 0.48% as of September 30, 2022, from 0.55% as of September 30, 2021. During 2022, there were TDR additions of $5,950,000 and reductions of $14,261,000 due to prepayments and transfers to REO. As of September 30, 2022, 82.5% of TDRs are comprised of single-family residential loans.

As of September 30, 2022, real estate owned totaled $6,667,000, a decrease of $1,537,000, or 18.7%, from $8,204,000 as of September 30, 2021, primarily due to sales of REO properties partially offset by new REO additions. During 2022, the Company sold real estate owned properties for total net proceeds of $6,978,000. The majority of REO properties are former bank premises that are expected to be sold.

The ratio of the allowance for loan losses to non-accrual loans decreased to 500% as of September 30, 2022, from 540% as of September 30, 2021.

46

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

CHANGES IN FINANCIAL CONDITION

Cash and cash equivalents: Cash and cash equivalents decreased to $683,965,000 at September 30, 2022, as compared to $2,090,809,000 at September 30, 2021. The change was primarily due to funding growth in the loan portfolio of $2,279,994,000 partially offset by the $487,458,000 increase in customer accounts and $405,000,000 increase in FHLB borrowings.

Available-for-sale investment securities: Available-for-sale securities decreased $87,222,000, or 4.1%, during the year ended September 30, 2022, to $2,051,037,000, primarily due to a $123,077,000 decline in the value of available-for-sale securities, principal repayments of $510,156,000 and sales of $5,020,000, partially offset by purchases of $587,942,000. As of September 30, 2022, the Company had a net unrealized loss on available-for-sale securities of $111,700,000, which is recorded net of tax as part of shareholders' equity.

Substantially all of the Company’s available-for-sale debt securities are issued by U.S. government agencies or U.S. government-sponsored enterprises. These securities carry the explicit and/or implicit guarantee of the U.S. government and have a long history of zero credit loss. The remaining securities are issued by highly-rated municipalities or corporate borrowers. The Company does not believe that any of its available-for-sale debt securities have credit loss impairment as of September 30, 2022, therefore, no allowance was recorded. The impact going forward will depend on the composition, characteristics, and credit quality of the loan and securities portfolios as well as the economic conditions at future reporting periods.

Held-to-maturity investment securities: Held-to-maturity securities increased by $97,274,000 to $463,299,000, or 26.6%, during the year ended September 30, 2022, primarily due to purchases of $195,357,000 partially offset by principal repayments and maturities of $95,326,000. There were no held-to-maturity securities sold during the year ended September 30, 2022. Rising interest rates may cause these securities to be subject to unrealized losses. As of September 30, 2022, the net unrealized loss on held-to-maturity securities was $56,439,000, which management attributes to the change in interest rates since acquisition.

Substantially all of the Company’s held-to-maturity debt securities are issued by U.S. government agencies or U.S. government-sponsored enterprises. These securities carry the explicit and/or implicit guarantee of the U.S. government and have a long history of zero credit loss. The Company did not record an allowance for credit losses for held-to-maturity securities as of September 30, 2022 as the investment portfolio consists primarily of U.S. government agency mortgage-backed securities that management deems to have immaterial risk of loss. The impact going forward will depend on the composition, characteristics, and credit quality of the loan and securities portfolios as well as the economic conditions at future reporting periods.

The table below shows the available-for-sale and held-for-investment securities portfolios categorized by maturity band.

September 30, 2022Amortized CostWeighted Average Yield
($ in thousands)
Due in less than 1 year$75,0003.74%
Due after 1 year through 5 years214,3413.50
Due after 5 years through 10 years358,6173.05
Due after 10 years1,978,0783.27
$2,626,0363.28%

For further information on our investment portfolio, see Note C to the Consolidated Financial Statements in “Item 8. Financial Statements and Supplementary Data” of this report.

Loans receivable: Loans receivable, net of related contra accounts, increased $2,279,994,000, or 16.5%, to $16,113,564,000 at September 30, 2022, from $13,833,570,000 one year earlier. The increase resulted primarily from originations of $8,736,193,000 and loan purchases of $564,584,000, partially offset by loan repayments of $6,194,448,000 and a $773,187,000 increase to loans-in-process during the year ended September 30, 2022. Commercial loan originations accounted for 77.7% of

47

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

total originations and consumer originations were 22.3% as the Company continues to focus on commercial lending, coupled with growing economies in all major markets in which we operate.

The following table presents loan balances by category and the year-over-year change.

September 30, 2022September 30, 2021Change
($ in thousands)($ in thousands)$%
Gross loans by category
Commercial loans
Multi-family$2,645,80113.6%$2,291,47714.1%$354,32415.5%
Commercial real estate3,133,66016.22,443,84515.0689,81528.2
Commercial & industrial (1)2,350,98412.12,314,65414.236,3301.6
Construction3,784,38819.52,888,21417.7896,17431.0
Land - acquisition & development291,3011.5222,4571.468,84430.9
Total commercial loans12,206,13463.110,160,64762.32,045,48720.1
Consumer loans
Single-family residential5,771,86229.84,951,62730.4820,23516.6
Construction - custom974,6525.0783,2214.8191,43124.4
Land - consumer lot loans153,2400.8149,9560.93,2842.2
HELOC203,5281.0165,9891.037,53922.6
Consumer75,5430.487,8920.5(12,349)(14.1)
Total consumer loans7,178,82536.96,138,68537.71,040,14016.9
Total gross loans19,384,959100%16,299,332100%3,085,62718.9%
Less:
Allowance for loan losses172,808171,3001,5080.9
Loans in process3,006,0232,232,836773,18734.6
Net deferred fees, costs and discounts92,56461,62630,93850.2
Total loan contra accounts3,271,3952,465,762805,63332.7
Net loans$16,113,564$13,833,570$2,279,99416.5%

(1) Includes $10,237,000 of SBA Payroll Protection Program loans as of September 30, 2022.

48

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following table summarizes the Company’s loan portfolio, due for the periods indicated based on contractual terms to maturity or repricing.

September 30, 2022TotalLess than 1 Year1 to 5 Years5 to 15 YearsAfter 15 Years
(In thousands)
Commercial loans
Multi-family$2,626,479$804,188$844,632$943,280$34,379
Commercial real estate3,111,1121,178,997833,7701,088,33810,007
Commercial & industrial2,343,4031,363,572519,991395,50864,332
Construction1,423,8911,190,97552,986172,7937,137
Land - acquisition & development223,616210,08811,2372,291
Total commercial loans9,728,5014,747,8202,262,6162,602,210115,855
Consumer loans
Single-family residential5,726,97965,32938,782385,7685,237,100
Construction - custom397,3433,306394,037
Land - consumer lot loans151,94526,58525,1139,63490,613
HELOC206,033205,81114577
Consumer75,57131,4522,37934,3097,431
Total consumer loans6,557,871329,17766,419433,0945,729,181
$16,286,372$5,076,997$2,329,035$3,035,304$5,845,036

The contractual loan payment period for residential mortgage loans originated by the Company normally ranges from 15 to 30 years. Experience during recent years has indicated that, because of prepayments in connection with refinancing and sales of property, residential loans typically have a weighted average life of approximately five years.

49

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following tables provide information regarding loans receivable by loan class and geography.

September 30, 2022Multi- familyCommercial Real EstateCommercial and IndustrialConstructionLand - A & DSingle - Family ResidentialConstruction - customLand - Lot LoansConsumerHELOCTotal
(In thousands)
Washington$283,434$492,925$964,779$270,403$68,403$2,787,331$220,476$84,514$111,276$31,472$5,315,013
Oregon500,748383,981240,020156,78154,767817,86839,88415,91226,0913872,236,439
Arizona583,341537,134123,129249,68415,883720,41447,84721,99822,5702912,322,291
Utah285,807265,35895,718370,82929,853448,05034,4515,29911,29411,7091,558,368
Texas423,277650,279576,134184,67023,218147,7092,1312072,908252,010,558
New Mexico153,519237,44618,26162,0629,470193,00411,5183,21210,681664699,837
Idaho122,474204,41923,55850,49116,413342,08627,23014,46114,29157815,480
Nevada143,749157,89747,40939,7825,609252,10913,8066,3426,92211,833685,458
Other130,130181,673254,39539,18918,40819,133642,928
$2,626,479$3,111,112$2,343,403$1,423,891$223,616$5,726,979$397,343$151,945$206,033$75,571$16,286,372
Percentage by geographic area
September 30, 2022Multi- familyCommercial Real EstateCommercial and IndustrialConstructionLand - A & DSingle - Family ResidentialConstruction - customLand - Lot LoansConsumerHELOCTotal
As % of total gross loans
Washington1.7%3.0%5.9%1.7%0.4%17.1%1.3%0.5%0.7%0.2%32.5%
Oregon3.12.31.51.00.45.00.20.10.213.8
Arizona3.63.30.81.50.14.40.30.20.114.3
Utah1.71.60.62.30.22.80.20.10.19.6
Texas2.64.03.51.10.10.912.2
New Mexico0.91.50.10.40.11.20.10.14.4
Idaho0.81.30.10.30.12.10.20.10.15.1
Nevada0.91.00.30.21.60.10.14.2
Other0.81.11.60.20.10.13.9
16.1%19.1%14.4%8.7%1.4%35.2%2.4%0.9%1.3%0.5%100%
Percentage by geographic area as a % of each loan type
September 30, 2022Multi- familyCommercial Real EstateCommercial and IndustrialConstructionLand - A & DSingle - Family ResidentialConstruction - customLand - Lot LoansConsumerHELOC
As % of total gross loans
Washington10.8%15.8%41.2%19.0%30.6%48.6%55.5%55.6%54.0%41.6%
Oregon19.112.310.211.024.514.310.010.512.70.5
Arizona22.217.35.317.57.112.612.014.510.90.4
Utah10.98.54.126.013.47.88.73.55.515.5
Texas16.120.924.613.010.42.60.50.11.4
New Mexico5.87.60.84.44.23.42.92.15.20.9
Idaho4.76.61.03.57.36.06.99.56.90.1
Nevada5.55.12.02.82.54.43.54.23.415.7
Other4.95.910.82.80.325.3
100%100%100%100%100%100%100%100%100%100%

50

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following table shows the change in the geographic distribution by state of the loan portfolio since the prior year.

September 30,20222021Change
Washington32.5%36.1%(3.6)
Oregon13.815.9(2.1)
Arizona14.311.92.4
Utah9.68.01.6
Texas12.210.12.1
New Mexico4.44.6(0.2)
Idaho5.15.1
Nevada4.24.00.2
Other (1)3.94.3(0.4)
100%100%

(1) Includes loans from outside of our eight state footprint.

CARES Act and PPP Program: Pursuant to the Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”) passed by Congress, the Company offered payment deferrals on consumer loans and commercial loans. The Company also made loans to small businesses through the Small Business Administration Paycheck Protection Program. For further information on these activities, see Note D to the Consolidated Financial Statements in “Item 8. Financial Statements and Supplementary Data” of this report.

Allowance for credit losses: For details, see the “Allowance for Credit Losses" section above in this report.

Non-performing assets: For details, see the “Asset Quality" section above in this report.

Troubled debt restructured loans ("TDRs"): For details, see the “Asset Quality" section above in this report.

Real estate owned: For details, see the “Asset Quality" section above in this report.

Interest receivable: Interest receivable was $63,872,000 as of September 30, 2022, an increase of $13,236,000, or 26.1%, since September 30, 2021. The increase was primarily a result of a 16.5% increase in loans receivable and the increase in interest rates.

Bank Owned Life Insurance: Bank-owned life insurance increased to $237,931,000 as of September 30, 2022 from $233,263,000 as of September 30, 2021, primarily as a result of increases in the cash surrender value of the policies. The investments in bank-owned life insurance serve to assist in funding growing employee benefit costs.

Intangible assets: The Company's intangible assets totaled $309,009,000 at September 30, 2022 compared to $310,019,000 as of September 30, 2021. The balance at September 30, 2022 is comprised of $303,457,000 of goodwill and the unamortized balance of the core deposit and other intangibles of $5,552,000.

Customer accounts: As of September 30, 2022, customer deposits totaled $16,029,570,000 compared with $15,542,112,000 at September 30, 2021, a $487,458,000, or 3.1%, increase. During 2022, the Company was able to increase transaction accounts by $583,502,000 or 4.8% while time deposits decreased by $96,044,000 or 2.8%.

51

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following table shows customer deposits by account type.

($ in thousands)September 30, 2022September 30, 2021
Deposit Account BalanceAs a % of Total DepositsWeighted Average RateDeposit Account BalanceAs a % of Total DepositsWeighted Average Rate
Non-interest checking$3,266,73420.4%%$3,122,39720.1%%
Interest checking3,497,79521.80.903,566,32222.90.20
Savings1,059,0936.60.131,039,3366.70.11
Money market4,867,90530.40.494,379,97028.20.19
Time deposits3,338,04320.80.743,434,08722.10.54
Total$16,029,570100%0.51%$15,542,112100%0.23%

The following table shows the geographic distribution by state for customer deposits.

($ in thousands)September 30, 2022September 30, 2021$ Change% Change
Washington$7,209,12345.0%$6,742,20843.4%$466,9156.9%
Oregon2,878,93318.03,006,22219.3(127,289)(4.2)%
Arizona1,625,95710.11,551,67110.074,2864.8%
New Mexico1,363,5258.51,292,9658.370,5605.5%
Idaho1,052,5506.61,067,8346.9(15,284)(1.4)%
Utah802,6355.01,027,3176.6(224,682)(21.9)%
Nevada534,6553.3522,9883.411,6672.2%
Texas562,1923.5330,9072.1231,28569.9%
$16,029,570100%$15,542,112100%$487,4583.1%

The following table sets forth, by various interest rate categories, the amount of fixed-rate time deposits that mature during the periods indicated.

Maturing in
September 30, 20221 to 3 Months4 to 6 Months7 to 12 Months13 to 24 Months25 to 36 Months37 to 60 MonthsTotal
(In thousands)
Fixed-rate time deposits:
Under 1.00%$921,215$805,638$762,799$104,030$42,473$69,058$2,705,213
1.00% to 1.99%16,1341,300223,74763,520304,701
2.00% to 2.99%70,386159,58447,88250,000327,852
3.00% to 3.99%277277
Total$1,007,735$966,799$810,681$377,777$105,993$69,058$3,338,043

Historically, a significant number of time deposit account holders roll over their balances into new time deposits of the same term at the Bank’s then current rate. To ensure a continuity of this trend, the Bank expects to continue to offer market rates of interest. The ability to retain maturing time deposits is difficult to project; however, the Bank believes that by competitively pricing these certificates, levels deemed appropriate by management can be achieved on a continuing basis.

At September 30, 2022, the Bank had $804,410,000 of time deposits in amounts of $250,000 or more outstanding, maturing as follows: $232,735,000 within 3 months; $277,930,000 over 3 months through 6 months; $167,565,000 over 6 months through 12 months; and $126,180,000 thereafter.

Time deposits with a maturity of one year or less have penalties for premature withdrawal equal to 90 days of interest. When the maturity is greater than one year but less than four years, the penalty is 180 days of interest. When the maturity is

52

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

greater than four years, the penalty is 365 days of interest. Early withdrawal penalty fee income for the years ended 2022, 2021 and 2020 amounted to $267,000, $198,000 and $539,000, respectively.

For additional details on customer accounts, including uninsured deposits, see Note K to the Consolidated Financial Statements in “Item 8. Financial Statements and Supplementary Data” of this report.

FHLB advances: FHLB advances increased to $2,125,000,000 as of September 30, 2022, as compared to $1,720,000,000 at September 30, 2021. Strong growth in in loans receivable were partially funded by new FHLB borrowings. The weighted average rate for FHLB borrowings was 2.02% as of September 30, 2022, versus 1.51% at September 30, 2021, the increase being primarily due to higher rates on new short-term borrowings. The Company has entered into interest rate swaps to hedge interest rate risk and convert certain FHLB advances to fixed rate payments. Taking into account these hedges, the weighted average effective maturity of FHLB advances at September 30, 2022 is 3.25 years.

53

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

RESULTS OF OPERATIONS

COMPARISON OF 2022 RESULTS WITH 2021

Net Income: Net income increased $52,715,000, or 28.7%, to $236,330,000 for the year ended September 30, 2022, as compared to $183,615,000 for the year ended September 30, 2021. The change was due to the factors described below.

Net Interest Income: For the year ended September 30, 2022, net interest income was $594,589,000, an increase of $89,480,000 or 17.7% from the year ended September 30, 2021. The increase in net interest income from the prior year was primarily due to average interest-earning assets increasing by $776,307,000 or 4.3% while average interest-bearing liabilities increased by $273,037,000 or 1.9%. During 2022, the average balance of loans receivable increased $1,873,469,000 or 14.2%, while the combined average balances of mortgage backed securities, other investment securities and cash decreased by $1,061,655,000 or 22.6%. Average noninterest-bearing deposits grew by $569,347,000 over the same period. The change in net interest income was also impacted by the average rate earned on interest-earning assets increasing by 26 basis points while the average rate paid on interest-bearing liabilities declined by 11 basis points.

Rate/Volume Analysis

The table below sets forth certain information regarding changes in interest income and interest expense of the Company for the years indicated. For each category of interest-earning asset and interest-bearing liability, information is provided on changes attributable to: (1) changes in volume (changes in volume multiplied by old rate) and (2) changes in rate (changes in rate multiplied by old average volume). The change in interest income and interest expense attributable to changes in both volume and rate has been allocated proportionately to the change due to volume and the change due to rate.

Twelve Months Ended September 30,
2022 vs. 2021 Increase (Decrease) Due to2021 vs. 2020 Increase (Decrease) Due to2020 vs. 2019 Increase (Decrease) Due to
VolumeRateTotalVolumeRateTotalVolumeRateTotal
(In thousands)(In thousands)(In thousands)
Interest income:
Loan portfolio$74,710$(10,778)$63,932$40,365$(48,413)$(8,048)$21,197$(43,585)$(22,388)
Mortgage-backed securities(3,101)4,7251,624(16,011)(8,593)(24,604)(13,094)(12,079)(25,173)
Investments (1)(9,347)18,5409,19318,824(15,827)2,99719,566(22,206)(2,640)
All interest-earning assets62,26212,48774,74943,178(72,833)(29,655)27,669(77,870)(50,201)
Interest expense:
Customer accounts2,170(1,442)72811,184(69,183)(57,999)9,781(31,685)(21,904)
FHLB advances and other borrowings(9,002)(6,457)(15,459)(6,003)(1,254)(7,257)(35)(16,710)(16,745)
All interest-bearing liabilities(6,832)(7,899)(14,731)5,181(70,437)(65,256)9,746(48,395)(38,649)
Change in net interest income$69,094$20,386$89,480$37,997$(2,396)$35,601$17,923$(29,475)$(11,552)

___________________

(1)Includes interest on cash equivalents and dividends on stock of the FHLB of Des Moines and FRB of San Francisco.

Provision (Release) for Credit Losses: The Company recorded a provision for credit losses of $3,000,000 in 2022, compared to a provision of $500,000 for 2021. In 2022, provisioning for net growth in unfunded commitments and the loan portfolio was mostly offset by improvements in the credit quality of certain loan portfolios related to strong real estate markets and collateral conditions. For the year ended September 30, 2022, net recoveries were $3,508,000, compared to $6,345,000 in the prior year.

54

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Other Income: Other income was $66,372,000 for the year ended September 30, 2022, an increase of $5,811,000, or 9.6%, from $60,561,000 for the year ended September 30, 2021. The increase is primarily due to unrealized gains recorded for certain equity investments being $3,555,000 higher in the year ended September 30, 2022.

Other Expense: Operating expense was $358,575,000 for the year ended September 30, 2022, an increase of $26,116,000, or 7.9%, from the $332,459,000 for the year ended September 30, 2021. Compensation and benefits costs increased $17,811,000 or 10.1% year-over-year primarily due to annual merit increases, higher bonus compensation accruals related to strong deposit and loan growth, and strategic investments in top talent as well as contract staff to support strategic projects. Information technology costs increased by $4,465,000 in 2022 as compared to 2021 as we continue to execute becoming a digital first bank. The Company’s efficiency ratio was 54.3% for 2022 as compared to 58.8% for the prior year. The number of staff, including part-time employees on a full-time equivalent basis, was 2,132 and 2,082 at September 30, 2022 and 2021, respectively. Total operating expense for the years ended September 30, 2022, and 2021 were 1.78% and 1.72%, respectively, of average assets.

Gain (Loss) on Real Estate Owned: Net gain on real estate owned was $651,000 for the year ended September 30, 2022, compared to a net gain of $427,000 for the year ended September 30, 2021. This amount includes ongoing maintenance expense, periodic valuation adjustments, and gains (losses) on sales of REO.

Income Tax Expense: Income tax expense was $63,707,000 for the year ended September 30, 2022, an increase of $14,184,000, or 28.6%, from the $49,523,000 for the year ended September 30, 2021. The increase is mostly due to a 28.7% increase in pre-tax income. The effective tax rate for 2022 was 21.23% as compared to 21.24% for the year ended September 30, 2021. The effective tax rate of 21.23% for 2022 differs from the statutory rate of 21% mainly due to the effects of state taxes, tax exempt income, tax credit investments and certain differences in book and tax deductions.

COMPARISON OF 2021 RESULTS WITH 2020

For management's review of the factors that affected our results of operations for the years ended September 30, 2021 and 2020 refer to our Annual Report on Form 10-K for the year ended September 30, 2021, which was filed with the Securities and Exchange Commission on November 19, 2021.

55

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

LIQUIDITY AND CAPITAL RESOURCES

The principal sources of funds for the Company's activities are loan repayments (including prepayments), net deposit inflows, borrowings, repayments and sales of investments and retained earnings, if applicable. The Company's principal sources of revenue are interest on loans and interest and dividends on investments. Additionally, the Company earns fee income for loan, deposit, insurance and other services.

On February 8, 2021, in connection with an underwritten public offering, the Company issued 300,000 shares of 4.875% Noncumulative Perpetual Series A Preferred Stock (“Series A Preferred Stock”). Net proceeds, after underwriting discounts and expenses, were $293,325,000. The public offering consisted of the issuance and sale of 12,000,000 depositary shares, each representing a 1/40th interest in a share of the Series A Preferred Stock, at a public offering price of $25.00 per depositary share. Holders of the depositary shares are entitled to all proportional rights and preferences of the Series A Preferred Stock (including dividend, voting, redemption and liquidation rights). The depositary shares are traded on the NASDAQ under the symbol "WAFDP." The Series A Preferred Stock is redeemable at the option of the Company, subject to all applicable regulatory approvals, on or after April 15, 2026.

The Company's shareholders' equity at September 30, 2022, was $2,274,260,000, or 10.95% of total assets, as compared to $2,126,064,000, or 10.82% of total assets, at September 30, 2021. The Company's shareholders' equity was impacted in the year by net income of $236,330,000, the payment of $61,576,000 in common stock dividends, payment of $14,625,000 in preferred stock dividends, $3,260,000 of treasury stock purchases, as well as other comprehensive loss of $17,304,000. The Company paid out 28.0% of its 2022 earnings in cash dividends to common shareholders, compared with 38.1% last year. For the year ended September 30, 2022, the Company returned 27.4% of net income to shareholders in the form of cash dividends and share repurchases as compared to 226% for the year ended September 30, 2021. Management believes the Company's strong net worth position allows it to manage balance sheet risk and provide the capital support needed for controlled growth in a regulated environment. The Company’s share repurchase program may be modified, suspended or terminated at any time, and the timing and amount of share repurchases is subject to market conditions and the market price of the Company’s common stock, as well as other factors.

The Bank has a credit line with the FHLB up to 45% of total assets depending on specific collateral eligibility. This line provides a substantial source of additional liquidity if needed. Based on collateral pledged as of September 30, 2022, the Bank had $3,564,720,000 of additional borrowing capacity at the FHLB.

The Bank has entered into borrowing agreements with the FHLB to borrow funds under a short-term floating rate cash management advance program and fixed-rate term advance agreements. All borrowings are secured by stock of the FHLB, deposits with the FHLB, and a blanket pledge of qualifying loans receivable as provided in the agreements with the FHLB. The Bank is also eligible to borrow under the Federal Reserve Bank's primary credit program.

The Company's cash and cash equivalents were $683,965,000 at September 30, 2022, which is a 67.3% decrease from the balance of $2,090,809,000 as of September 30, 2021. The change was primarily due to funding growth in the loan portfolio of $2,279,994,000 partially offset by the $487,458,000 increase in customer accounts and $405,000,000 increase in FHLB borrowings. See “Changes in Financial Condition” above and the “Statement of Cash Flows” included in the financial statements for additional details regarding this change.

56

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following table presents the Company's significant fixed and determinable contractual obligations, within the categories described below, by contractual maturity or payment amount.

September 30, 2022TotalLess than 1 Year1 to 5 YearsOver 5 Years
(In thousands)
Customer accounts (1)$16,029,570$15,476,743$552,827$
Debt obligations (2)2,125,0002,025,000100,000
Operating lease obligations30,6956,21516,6977,783
$18,185,265$17,507,958$669,524$7,783

(1) Includes non-maturing customer transaction accounts.

(2) Represents contractual maturities of FHLB advances. Taking into account cash flow hedges, the weighted average effective maturity of FHLB advances at September 30, 2022 is 3.25 years.

These obligations are included in the Consolidated Statements of Financial Condition. The payment amounts of the operating lease obligations represent those amounts contractually due.

57

FY 2021 10-K MD&A

SEC filing source: 0000936528-21-000122.

Extracted structurally from real Item 7 body heading to real Item 7A/8 boundary. Confidence: high. Filing date: 2021-11-19. Report date: 2021-09-30.

Item 7.                 Management’s Discussion and Analysis of Financial Condition and Results of Operations

This discussion should be read in conjunction with our Consolidated Financial Statements and related notes in “Item 8. Financial Statements and Supplementary Data” of this report. In the following discussion, unless otherwise noted, references to increases or decreases in average balances in items of income and expense for a particular period and balances at a particular date refer to the comparison with corresponding amounts for the period or date for the previous year.

37

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

CRITICAL ACCOUNTING POLICIES AND ESTIMATES

The Company has determined that the only accounting policy critical to an understanding of its consolidated financial statements relates to the methodology for determining the amount of the allowance for credit losses (“ACL”).

Management’s determination of the amount of the ACL is a critical accounting estimate as it requires significant reliance on the credit risk we ascribe to individual borrowers, the use of estimates and significant judgment as to the amount and timing of expected future cash flows on individually evaluated loans, significant reliance on historical loss rates on homogenous portfolios, consideration of our quantitative and qualitative evaluation of past events, current conditions, and reasonable and supportable forecasts that affect the collectability of the reported amounts.

Going forward, the methodology used to calculate the ACL will be significantly influenced by the composition, characteristics and quality of our loan portfolio, as well as the prevailing economic conditions and forecasts utilized. Material changes to these and other relevant factors may result in greater volatility to the allowance for credit losses, and therefore, greater volatility in our reported earnings.

Select information regarding the ACL is below in "Allowance for Credit Losses." For further details, see Notes A and E to the Consolidated Financial Statements in “Item 8. Financial Statements and Supplementary Data.”

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MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

ALLOWANCE FOR CREDIT LOSSES

The following table provides detail regarding the Company's allowance for credit losses.

Twelve Months Ended September 30,20212020201920182017
(In thousands)
Beginning balance$166,955$131,534$129,257$123,073$113,494
Charge-offs:
Commercial loans
Multi-Family
Commercial Real Estate1114283611
Commercial & Industrial Loans314,1965,7823,574173
Construction
Land – Acquisition & Development21110713280
Total commercial loans334,3186,3173,623464
Consumer loans
Single-Family Residential1061312681,1421,229
Construction – Custom1,9735016
Land – Consumer Lot Loans2378046717
HELOC1,08666890
Consumer2861,0691,028382884
Total consumer loans3921,4375,1592,3092,236
4255,75511,4765,9322,700
Recoveries:
Commercial loans
Multi-Family498
Commercial Real Estate2,7892,4471,1021891,684
Commercial & Industrial Loans924433,4437141,833
Construction18899
Land – Acquisition & Development6222,0707,45714,22311,038
Total commercial loans3,5035,64612,10115,12614,555
Consumer loans
Single-Family Residential2,0261,3941,020757653
Construction – Custom
Land – Consumer Lot Loans16863971935481
HELOC5295467121
Consumer1,0211,2521,1679931,297
Total consumer loans3,2673,3802,9521,8562,452
6,7709,02615,05316,98217,007
Net charge-offs (recoveries)(6,345)(3,271)(3,577)(11,050)(14,307)
ASC 326 Adoption Impact17,750
Provision (release) for loan losses and transfers(2,000)14,400(1,300)(4,866)(4,728)
Ending balance (1)$171,300$166,955$131,534$129,257$123,073
Ratio of net charge-offs (recoveries) to average loans outstanding(0.05)%(0.03)%(0.03)%(0.10)%(0.14)%

__________________

(1) This does not include a reserve for unfunded commitments of $27,500,000, $25,000,000, $6,900,000, $7,250,000 and $7,750,000 as of September 30, 2021, 2020, 2019, 2018 and 2017 respectively.

39

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following table shows changes in the Company's allowance for credit losses since the prior year.

September 30, 2021September 30, 2020$ Change% Change
(In thousands)
Allowance for credit losses:
Commercial loans
Multi-family$16,949$13,853$3,09622%
Commercial real estate23,43722,5169214%
Commercial & industrial45,95738,6657,29219%
Construction25,58524,1561,4296%
Land - acquisition & development13,44710,7332,71425%
Total commercial loans125,375109,92315,45214%
Consumer loans
Single-family residential30,97845,186(14,208)(31)%
Construction - custom4,9073,5551,35238%
Land - consumer lot loans4,9392,7292,21081%
HELOC2,3902,571(181)(7)%
Consumer2,7112,991(280)(9)%
Total consumer loans45,92557,032(11,107)(19)%
Total allowance for loan losses171,300166,9554,3453%
Reserve for unfunded commitments27,50025,0002,50010%
Total allowance for credit losses$198,800$191,955$6,8454%

The allowance for loan losses increased by $4,345,000, or 2.60%, from $166,955,000 as of September 30, 2020, to $171,300,000 at September 30, 2021. As of September 30, 2021, the allowance of $171,300,000 is for loans that are evaluated on a pooled basis, which was comprised of $120,357,000 related to the quantitative component and $50,943,000 related to management's qualitative overlays.

The Company recorded a provision for credit losses of $500,000 in 2021, compared to a provision of $21,750,000 for 2020. The significant provision in 2020 was due to higher expected losses with the onset of the global pandemic. In 2021, provisioning for net growth in the loan portfolio was mostly offset by releases related to improvements in macroeconomic variables used in the forecast component of the reserve. For the year ended September 30, 2021, net recoveries were $6,345,000, compared to $3,271,000 in the prior year. No allowance was recorded as of September 30, 2021 for the $305,162,000 of PPP loans, which are included in the commercial & industrial loan category, due to the government guarantee. The ratio of the total ACL to total gross loans decreased to 1.22% as of September 30, 2021, as compared to 1.33% as of September 30, 2020. The decrease was primarily related to improvements in macroeconomic variables used in the forecast component of the ACL.

The reserve for unfunded loan commitments was $27,500,000 as of September 30, 2021, compared to $25,000,000 as of September 30, 2020.

Management believes the total ACL is sufficient to absorb estimated losses inherent in the portfolio of loans and unfunded commitments.

40

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following table sets forth the amount of the Company’s allowance for loan losses by loan portfolio and class.

September 30,20212020201920182017
AllowanceLoans to Total Loans (1)Coverage Ratio (2)AllowanceLoans to Total Loans (1)Coverage Ratio (2)AllowanceLoans to Total Loans (1)Coverage Ratio (2)AllowanceLoans to Total Loans (1)Coverage Ratio (2)AllowanceLoans to Total Loans (1)Coverage Ratio (2)
($ in thousands)
Commercial loans
Multi-family$16,94916.3%0.8%$13,85311.8%0.9%$7,39111.7%0.5%$8,32911.9%0.6%$7,86211.8%0.6%
Commercial real estate23,43717.41.022,51614.41.213,17013.50.811,85212.50.811,81812.80.8
Commercial & industrial45,95716.32.038,66516.51.831,45010.52.528,7029.82.528,5249.92.6
Construction25,5857.92.324,15610.51.832,3049.62.831,3179.13.024,5567.23.1
Land – acquisition & development13,4471.37.510,7331.27.09,1551.35.77,9781.16.56,8291.06.5
Total commercial loans125,375109,92393,47088,17879,589
Consumer loans
Single-family residential30,97835.50.645,18640.80.930,98848.20.533,03349.70.636,89251.80.6
Construction – custom4,9072.51.43,5552.31.21,3692.10.51,8422.50.61,9442.50.7
Land – consumer lot loans4,9391.03.42,7290.82.72,1430.82.22,1640.82.22,6490.92.7
HELOC2,3901.21.52,5711.11.81,1031.20.87811.10.68551.30.6
Consumer2,7110.63.22,9910.63.62,4611.11.93,2591.51.91,1440.81.4
Total consumer loans45,92557,03238,06441,07943,484
Total allowance for loan losses (3)$171,300100%$166,955100%$131,534100%$129,257100%$123,073100%

___________________

(1)Represents the loans receivable for each respective loan class as a % of total loans receivable.

(2)Represents the allowance for each respective loan class as a % of loans receivable for that same loan class.

(3)This does not include a reserve for unfunded commitments of $27,500,000, $25,000,000, $6,900,000, $7,250,000 and $7,750,000 as of September 30, 2021, 2020, 2019, 2018 and 2017, respectively.

41

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

ASSET QUALITY

Troubled debt restructured loans ("TDRs"). TDRs are reserved for under the Company's CECL methodology. Most TDRs are performing and accruing loans where the borrower has proactively approached the Company about modifications due to temporary financial difficulties. Each request is individually evaluated for merit and likelihood of success. The concession for these loans is typically a payment reduction through a rate reduction of 100 to 200 basis points for a specific term, usually six to twelve months. Interest-only payments may also be approved during the modification period.

Concessions for construction, land A&D and multi-family loans are typically an extension of maturity combined with a rate reduction of normally 100 basis points. Before granting approval to modify a loan in a TDR, a borrower’s ability to repay is considered by evaluating current income levels, debt-to-income ratio, credit score, loan payment history and an updated evaluation of the secondary repayment source.

If a loan is on non-accrual status before becoming a TDR, it will stay on non-accrual status following restructuring until it has been performing for at least six months, at which point it may be moved to accrual status. If a loan is on accrual status before it becomes a TDR, and it is concluded that a full repayment is highly probable, it will remain on accrual status following restructuring. If the homogeneous restructured loan does not perform, it is placed in non-accrual status when it is 90 days delinquent. For commercial loans, six consecutive payments on newly restructured loan terms are required prior to returning the loan to accrual status. After the required six consecutive payments are made, a management assessment may conclude that collection of the entire principal and interest due is still in doubt. In those instances, the loan will remain on non-accrual. A loan that defaults and is subsequently modified would impact the Company's delinquency trend, which is part of the qualitative risk factors component of the CECL methodology. Any modified loan that re-defaults and is charged-off would impact the quantitative component of the CECL methodology.

Non-Performing Assets. When a borrower violates a condition of a loan, the Bank attempts to cure the default by contacting the borrower. In most cases, defaults are cured promptly. If the default is not cured within an appropriate time frame, typically 90 days, the Bank may institute appropriate action to collect the loan, such as making demand for payment or initiating foreclosure proceedings on the collateral. If foreclosure occurs, the collateral will typically be sold at public auction and may be purchased by the Bank.

Loans are placed on nonaccrual status when, in the judgment of management, the probability of collecting interest or principal is deemed to be insufficient to warrant further accrual. When a loan is placed on nonaccrual status, previously accrued but unpaid interest is deducted from interest income. The Bank does not accrue interest on loans 90 days past due or more. See Note A to the Consolidated Financial Statements included in Item 8 hereof for additional information.

The Bank will consider modifying the interest rate and terms of a loan if it determines that a modification is deemed to be the best option available for collection in full or to minimize the loss to the Bank. Most loans restructured in TDRs are accruing and performing loans where the borrower has proactively approached the Bank about a modification due to temporary financial difficulties. Each request is individually evaluated for merit and likelihood of success. The modification of these loans is typically a payment reduction through a rate reduction of from 100 to 200 bps for a specific term, usually six to twelve months. Interest-only payments may also be approved during the modification period. Principal forgiveness generally is not an available option for restructured loans. As of September 30, 2021, single-family residential loans comprised 92.1% of restructured loans. The Bank reserves for restructured loans within its pool based general reserve methodology, except in instances where management considers it appropriate to evaluate individually.

Real estate acquired by foreclosure or deed-in-lieu thereof (“REO” or “Real Estate Owned”) is classified as real estate held for sale. When property is acquired, it is recorded at the fair market value less estimated selling costs at the date of acquisition. Interest accrual ceases on the date of acquisition and all costs incurred in maintaining the property from that date forward are expensed as incurred. Costs incurred for the improvement or development of such property is capitalized. See Note A to the Consolidated Financial Statements included in Item 8 hereof for additional information.

42

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following table sets forth information regarding the Company's restructured loans and non-performing assets.

September 30,20212020201920182017
(In thousands)
Performing restructured loans$63,655$89,072$116,659$150,667$202,272
Non-performing restructured loans1,4732,3365,0186,1915,105
Total restructured loans65,12891,408121,677156,858207,377
Non-accrual loans:
Commercial loans
Multi-family47527,64327,930
Commercial real estate8,0383,7715,8352,427
Commercial & industrial3653291,29291
Construction5051,669920296
Land – acquisition & development2,340169787605
Total commercial loans11,7235,7697,29631,77728,922
Consumer loans
Single-family residential19,32022,43125,271139
Construction – custom8,97111,815
Land – consumer lot loans35924324614,3948,082
HELOC287553907523531
Consumer6060112191
Total consumer loans20,02623,28726,43523,90920,658
Total non-accrual loans (1)31,74929,05633,73155,68649,580
Real estate owned8,2044,9666,78111,29820,658
Other property owned3,6723,6733,3143,109
Total non-performing assets43,62537,69543,82670,09370,238
Total non-performing assets and performing restructured loans$107,280$126,767$160,485$220,760$272,510
Total non-performing assets and restructured loans as a percent of total assets0.55%0.67%0.97%1.39%1.79%
Total non-performing assets to total assets0.22%0.20%0.27%0.44%0.46%

___________________

(1)    For the year ended September 30, 2021, the Company recognized $9,354,000 in interest income on cash payments received from borrowers on non-accrual loans. The Company would have recognized interest income of $1,373,000 for the same period had these loans performed according to their original contract terms. The recognized interest income may include more than twelve months of interest for some of the non-accrual loans that were brought current or paid off. In addition to the non-accrual loans reflected in the above table, the Company had $355,151,000 of loans that were less than 90 days delinquent at September 30, 2021 but were classified as substandard for one or more reasons. If these loans were deemed non-performing, the Company's ratio of total non-performing assets and performing restructured loans as a percent of total assets would have increased to 2.35% at September 30, 2021. For a discussion of the Company's policy for placing loans on non-accrual status, see Note A to the Consolidated Financial Statements included in Item 8 of this report.

Non-performing assets increased 15.7% to $43,625,000, or 0.22% of total assets, at September 30, 2021, compared to $37,695,000, or 0.20% of total assets, at September 30, 2020. The increase was primarily a result of $2,693,000 higher non-accrual loans and $3,238,000 higher real estate owned. Other property owned of $3,672,000 as of September 30, 2021 is comprised of $896,000 of equipment acquired through foreclosure on a commercial loan and a $2,776,000 government guarantee related to that same loan.

43

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

TDRs declined to $65,128,000 as of September 30, 2021, from $91,408,000 as of September 30, 2020. As of September 30, 2021, $63,655,000 or 97.7% of TDRs were performing. Non-performing TDRs of $1,473,000 are included in NPAs. Total NPAs and performing TDRs as a percent of total assets has declined to 0.55% as of September 30, 2021, from 0.67% as of September 30, 2020. During 2021, there were TDR additions of $1,511,000 and reductions of $27,790,000 due to prepayments and transfers to REO. As of September 30, 2021, 92.1% of TDRs are comprised of single-family residential loans.

As of September 30, 2021, real estate owned totaled $8,204,000, an increase of $3,238,000, or 65.2%, from $4,966,000 as of September 30, 2020, as new REO properties were partially offset by sales of foreclosed properties. During 2021, the Company sold real estate owned properties for total net proceeds of $3,340,000. The majority of REO properties are former bank premises that are expected to be sold.

The ratio of the allowance for loan losses to non-accrual loans decreased to 540% as of September 30, 2021, from 575% as of September 30, 2020.

44

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

CHANGES IN FINANCIAL CONDITION

Cash and cash equivalents: Cash and cash equivalents increased to $2,090,809,000 at September 30, 2021, as compared to $1,702,977,000 at September 30, 2020. The change was primarily due to the $1,762,488,000 increase in customer accounts, the majority of which was used to fund growth in the loan portfolio and pay down FHLB borrowings. Changes in investment securities balances discussed below also contributed to growth in cash and cash equivalents.

Available-for-sale investment securities: Available-for-sale securities decreased $111,233,000, or 4.9%, during the year ended September 30, 2021, to $2,138,259,000, primarily due to principal repayments of $646,532,000 and sales of $1,499,000, partially offset by purchases of $530,227,000. As of September 30, 2021, the Company had a net unrealized gain on available-for-sale securities of $48,189,000, which is recorded net of tax as part of shareholders' equity.

Substantially all of the Company’s available-for-sale debt securities are issued by U.S. government agencies or U.S. government-sponsored enterprises. These securities carry the explicit and/or implicit guarantee of the U.S. government and have a long history of zero credit loss. The remaining securities are issued by highly-rated municipalities or corporate borrowers. The Company does not believe that any of its available-for-sale debt securities have credit loss impairment as of September 30, 2021, therefore, no allowance was recorded. The impact going forward will depend on the composition, characteristics, and credit quality of the loan and securities portfolios as well as the economic conditions at future reporting periods.

Held-to-maturity investment securities: Held-to-maturity securities decreased by $339,813,000, or 48.1%, during the year ended September 30, 2021, to $366,025,000 primarily due to principal repayments and maturities of $332,001,000. There were no held-to-maturity securities purchased or sold during the year ended September 30, 2021. Rising interest rates may cause these securities to be subject to unrealized losses. As of September 30, 2021, the net unrealized gain on held-to-maturity securities was $13,522,000, which management attributes to the change of interest rates since acquisition.

Substantially all of the Company’s held-to-maturity debt securities are issued by U.S. government agencies or U.S. government-sponsored enterprises. These securities carry the explicit and/or implicit guarantee of the U.S. government and have a long history of zero credit loss. The Company did not record an allowance for credit losses for held-to-maturity securities as of September 30, 2021 as the investment portfolio consists primarily of U.S. government agency mortgage-backed securities that management deems to have immaterial risk of loss. The impact going forward will depend on the composition, characteristics, and credit quality of the loan and securities portfolios as well as the economic conditions at future reporting periods.

The table below shows the available-for-sale and held-for-investment securities portfolios categorized by maturity band.

September 30, 2021Amortized CostWeighted Average Yield
($ in thousands)
Due in less than 1 year$17,8510.49%
Due after 1 year through 5 years292,9981.33
Due after 5 years through 10 years177,8542.61
Due after 10 years1,967,3921.93
$2,456,0951.89%

For further information on our investment portfolio, see Note C to the Consolidated Financial Statements in “Item 8. Financial Statements and Supplementary Data” of this report.

Loans receivable: Loans receivable, net of related contra accounts, increased $1,041,253,000, or 8.1%, to $13,833,570,000 at September 30, 2021, from $12,792,317,000 one year earlier. The increase resulted primarily from originations of $8,184,733,000 and loan purchases of $488,147,000, partially offset by loan repayments of $6,797,043,000 and a $776,764,000 increase to loans-in-process during the year ended September 30, 2021. Commercial loan originations accounted for 77.1% of

45

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

total originations and consumer originations were 22.9% as the Company continues to focus on commercial lending, coupled with growing economies in all major markets in which we operate.

The following table presents loan balances by category and the year-over-year change.

September 30, 2021September 30, 2020Change
($ in thousands)($ in thousands)$%
Gross loans by category
Commercial loans
Multi-family$2,291,47714.1%$1,538,76210.6%$752,71548.9%
Commercial real estate2,443,84515.01,895,08613.1548,75929.0
Commercial & industrial (1)2,314,65414.22,132,16014.7182,4948.6
Construction2,888,21417.72,403,27616.6484,93820.2
Land - acquisition & development222,4571.4193,7451.328,71214.8
Total commercial loans10,160,64762.48,163,02956.41,997,61824.5
Consumer loans
Single-family residential4,951,62730.45,304,68936.7(353,062)(6.7)
Construction - custom783,2214.8674,8794.7108,34216.1
Land - consumer lot loans149,9560.9102,2630.747,69346.6
HELOC165,9891.0139,7031.026,28618.8
Consumer87,8920.583,1590.64,7335.7
Total consumer loans6,138,68537.66,304,69343.6(166,008)(2.6)
Total gross loans16,299,332100%14,467,722100%1,831,61012.7%
Less:
Allowance for loan losses171,300166,9554,3452.6
Loans in process2,232,8361,456,072776,76453.3
Net deferred fees, costs and discounts61,62652,3789,24817.7
Total loan contra accounts2,465,7621,675,405790,35747.2
Net loans$13,833,570$12,792,317$1,041,2538.1%

(1) Includes $311,795,000 of SBA Payroll Protection Program loans as of September 30, 2021.

The following table summarizes the Company’s loan portfolio, due for the periods indicated based on contractual terms to maturity or repricing.

46

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

September 30, 2021TotalLess than 1 Year1 to 5 Years5 to 15 YearsAfter 15 Years
(In thousands)
Commercial loans
Multi-family$2,273,689$928,690$747,365$527,430$70,204
Commercial real estate2,429,3321,043,359667,138715,7103,125
Commercial & industrial2,303,9271,592,157461,975177,08572,710
Construction1,117,227900,78390,282115,50910,653
Land - acquisition & development192,416185,0763,5093,831
Total commercial loans8,316,5914,650,0651,970,2691,539,565156,692
Consumer loans
Single-family residential4,937,064184,09366,294374,7944,311,883
Construction - custom347,7521,766633345,353
Land - consumer lot loans148,53410,43244,49611,23082,376
HELOC166,940165,9061,034
Consumer87,98929,5616,60442,4709,354
Total consumer loans5,688,279391,758118,428429,1274,748,966
$14,004,870$5,041,823$2,088,697$1,968,692$4,905,658

The contractual loan payment period for residential mortgage loans originated by the Company normally ranges from 15 to 30 years. Experience during recent years has indicated that, because of prepayments in connection with refinancing and sales of property, residential loans typically have a weighted average life of approximately five years.

47

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following tables provide information regarding loans receivable by loan class and geography.

September 30, 2021Multi- familyCommercial Real EstateCommercial and IndustrialConstructionLand - A & DSingle - Family ResidentialConstruction - customLand - Lot LoansConsumerHELOCTotal
(In thousands)
Washington$312,233$514,868$930,177$272,345$78,569$2,499,009$198,230$82,113$40,535$93,159$5,021,238
Oregon493,481364,476338,552252,50346,982675,79141,30217,25449022,3612,253,192
Arizona517,654324,48987,312128,7151,275535,54238,59320,81543716,9761,671,808
Utah257,637169,74598,612138,01415,143389,38432,4605,40513,6008,8031,128,803
Texas235,973475,454342,093196,8717,645146,3992,011161751,6401,408,322
New Mexico146,089222,52643,06932,29516,577177,5355,5122,9737869,131656,493
Idaho117,991133,47142,71755,52225,081279,35123,57912,4857611,583701,856
Nevada96,422150,75140,84928,1591,144211,5926,0657,32110,8433,287556,433
Other96,20973,552380,54612,80322,461721,147606,725
$2,273,689$2,429,332$2,303,927$1,117,227$192,416$4,937,064$347,752$148,534$87,989$166,940$14,004,870
Percentage by geographic area
September 30, 2021Multi- familyCommercial Real EstateCommercial and IndustrialConstructionLand - A & DSingle - Family ResidentialConstruction - customLand - Lot LoansConsumerHELOCTotal
As % of total gross loans
Washington2.2%3.7%6.7%2.0%0.6%17.8%1.5%0.6%0.3%0.7%36.1%
Oregon3.52.62.41.80.34.80.30.10.115.9
Arizona3.72.30.60.93.80.30.20.111.9
Utah1.81.20.71.00.12.80.20.10.18.0
Texas1.73.42.51.40.11.010.1
New Mexico1.01.60.30.20.11.30.14.6
Idaho0.90.90.30.40.22.00.20.10.15.1
Nevada0.71.10.30.21.50.10.14.0
Other0.70.52.70.10.20.14.3
16.2%17.3%16.5%8.0%1.4%35.2%2.5%1.1%0.6%1.2%100%
Percentage by geographic area as a % of each loan type
September 30, 2021Multi- familyCommercial Real EstateCommercial and IndustrialConstructionLand - A & DSingle - Family ResidentialConstruction - customLand - Lot LoansConsumerHELOC
As % of total gross loans
Washington13.7%21.2%40.4%24.4%40.8%50.6%57.0%55.3%46.1%55.8%
Oregon21.715.014.722.624.413.711.911.60.613.4
Arizona22.813.33.811.50.710.811.114.00.510.1
Utah11.37.04.312.47.97.99.33.715.45.3
Texas10.419.614.817.64.03.00.60.10.11.0
New Mexico6.49.21.92.98.63.61.62.00.95.5
Idaho5.25.51.85.013.05.76.88.40.16.9
Nevada4.36.21.82.50.64.31.74.912.32.0
Other4.23.016.51.10.424.0
100%100%100%100%100%100%100%100%100%100%

48

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following table shows the change in the geographic distribution by state of the loan portfolio since the prior year.

September 30,20212020Change
Washington36.1%40.0%(3.9)
Oregon15.917.9(2.0)
Arizona11.911.70.2
Utah8.06.51.5
Texas10.18.12.0
New Mexico4.65.6(1.0)
Idaho5.14.80.3
Nevada4.03.30.7
Other (1)4.32.12.2
100%100%

(1) Includes loans from outside of our eight state footprint.

CARES Act and PPP Program: Pursuant to the Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”) passed by Congress, the Company offered payment deferrals on consumer loans and commercial loans. The Company also made loans to small businesses through the Small Business Administration Paycheck Protection Program. For further information on these activities, see Note D to the Consolidated Financial Statements in “Item 8. Financial Statements and Supplementary Data” of this report.

Allowance for credit losses: For details, see the “Allowance for Credit Losses" section above in this report.

Non-performing assets: For details, see the “Asset Quality" section above in this report.

Troubled debt restructured loans ("TDRs"): For details, see the “Asset Quality" section above in this report.

Real estate owned: For details, see the “Asset Quality" section above in this report.

Interest receivable: Interest receivable was $50,636,000 as of September 30, 2021, a decrease of $3,163,000, or 5.9%, since September 30, 2020. The decrease was primarily a result of payments on previously deferred amounts on CARES Act loan modifications.

Bank Owned Life Insurance: Bank-owned life insurance increased to $233,263,000 as of September 30, 2021 from $227,749,000 as of September 30, 2020, primarily as a result of increases in the cash surrender value of the policies. The investments in bank-owned life insurance serve to assist in funding growing employee benefit costs.

Intangible assets: The Company's intangible assets totaled $310,019,000 at September 30, 2021 compared to $309,906,000 as of September 30, 2020. The balance at September 30, 2021 is comprised of $303,457,000 of goodwill and the unamortized balance of the core deposit and other intangibles of $6,562,000.

Customer accounts: As of September 30, 2021, customer deposits totaled $15,542,112,000 compared with $13,779,624,000 at September 30, 2020, a $1,762,488,000, or 12.8%, increase. During 2021, the Company was able to increase transaction accounts by $2,301,593,000 or 23.5% while time deposits decreased by $539,105,000 or 13.6%.

The following table shows customer deposits by account type.

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MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

($ in thousands)September 30, 2021September 30, 2020
Deposit Account BalanceAs a % of Total DepositsWeighted Average RateDeposit Account BalanceAs a % of Total DepositsWeighted Average Rate
Non-interest checking$3,122,39720.1%%$2,164,07115.7%%
Interest checking3,566,32222.90.203,029,57622.00.23
Savings1,039,3366.70.11872,0876.30.11
Money market4,379,97028.20.193,740,69827.10.30
Time deposits3,434,08722.10.543,973,19228.81.17
Total$15,542,112100%0.23%$13,779,624100%0.48%

The following table shows the geographic distribution by state for customer deposits.

($ in thousands)September 30, 2021September 30, 2020$ Change% Change
Washington$6,742,20843.4%$5,914,47642.9%$827,73214.0%
Oregon3,006,22219.32,627,72019.1378,50214.4%
Arizona1,551,67110.01,481,60310.870,0684.7%
New Mexico1,292,9658.31,148,8168.3144,14912.5%
Idaho1,067,8346.9949,9206.9117,91412.4%
Utah1,027,3176.6988,4987.238,8193.9%
Nevada522,9883.4442,7723.280,21618.1%
Texas330,9072.1225,8191.6105,08846.5%
$15,542,112100%$13,779,624100%$1,762,48812.8%

The following table sets forth, by various interest rate categories, the amount of fixed-rate time deposits that mature during the periods indicated.

Maturing in
September 30, 20211 to 3 Months4 to 6 Months7 to 12 Months13 to 24 Months25 to 36 Months37 to 60 MonthsTotal
(In thousands)
Fixed-rate time deposits:
Under 1.00%$1,083,314$819,906$870,801$293,341$13,138$73,289$3,153,789
1.00% to 1.99%982101,54856,38070,683229,593
2.00% to 2.99%60850,00050,608
3.00% to 3.99%9797
Total$1,085,001$819,906$870,801$394,889$119,518$143,972$3,434,087

Historically, a significant number of time deposit account holders roll over their balances into new time deposits of the same term at the Bank’s then current rate. To ensure a continuity of this trend, the Bank expects to continue to offer market rates of interest. The ability to retain maturing time deposits is difficult to project; however, the Bank believes that by competitively pricing these certificates, levels deemed appropriate by management can be achieved on a continuing basis.

At September 30, 2021, the Bank had $607,245,000 of time deposits in amounts of $250,000 or more outstanding, maturing as follows: $200,127,000 within 3 months; $131,401,000 over 3 months through 6 months; $139,859,000 over 6 months through 12 months; and $135,858,000 thereafter.

Time deposits with a maturity of one year or less have penalties for premature withdrawal equal to 90 days of interest. When the maturity is greater than one year but less than four years, the penalty is 180 days of interest. When the maturity is

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MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

greater than four years, the penalty is 365 days of interest. Early withdrawal penalty fee income for the years ended 2021, 2020 and 2019 amounted to $198,000, $539,000 and $895,000, respectively.

For additional details on customer accounts, including uninsured deposits, see Note K to the Consolidated Financial Statements in “Item 8. Financial Statements and Supplementary Data” of this report.

FHLB advances: FHLB advances declined to $1,720,000,000 as of September 30, 2021, as compared to $2,700,000,000 at September 30, 2020. Strong growth in customer deposits allowed the Company to reduce FHLB borrowings. Since September 30, 2020, cash flow hedges totaling $600,000,000 were terminated and the associated FHLB advances were paid off. An additional $150,000,000 of unhedged advances were repaid prior to maturity (resulting in a prepayment fee of $13,788,000) and the remaining $230,000,000 of unhedged borrowings were not renewed upon maturity. The weighted average rate for FHLB borrowings was 1.51% as of September 30, 2021, versus 1.79% at September 30, 2020, the decrease being primarily due to repayment of advances with higher rates. The Company has entered into interest rate swaps to hedge interest rate risk and convert certain FHLB advances to fixed rate payments. Taking into account these hedges, the weighted average effective maturity of FHLB advances at September 30, 2021 is 5.03 years.

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MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

RESULTS OF OPERATIONS

COMPARISON OF 2021 RESULTS WITH 2020

Net Income: Net income increased $10,177,000, or 5.9%, to $183,615,000 for the year ended September 30, 2021, as compared to $173,438,000 for the year ended September 30, 2020. The change was due to the factors described below.

Net Interest Income: For the year ended September 30, 2021, net interest income was $505,109,000, an increase of $35,601,000 or 7.6% from the year ended September 30, 2020. The increase in net interest income from the prior year was primarily due to average interest-earning assets increasing by $1,986,044,000 or 12.37% while average interest-bearing liabilities increased by $1,017,143,000 or 7.72%. During 2021, the average balance of loans receivable increased $943,212,000 or 7.7%, while the combined average balances of mortgage backed securities, other investment securities and cash increased by $1,054,758,000 or 28.9%. Average noninterest-bearing deposits grew by $809,741,000 over the same period. The change in net interest income was also impacted by the average rate earned on interest-earning assets declining by 58 basis points while the average rate paid on interest-bearing liabilities declined by 54 basis points.

Rate/Volume Analysis

The table below sets forth certain information regarding changes in interest income and interest expense of the Company for the years indicated. For each category of interest-earning asset and interest-bearing liability, information is provided on changes attributable to: (1) changes in volume (changes in volume multiplied by old rate) and (2) changes in rate (changes in rate multiplied by old average volume). The change in interest income and interest expense attributable to changes in both volume and rate has been allocated proportionately to the change due to volume and the change due to rate.

Twelve Months Ended September 30,
2021 vs. 2020 Increase (Decrease) Due to2020 vs. 2019 Increase (Decrease) Due to2019 vs. 2018 Increase (Decrease) Due to
VolumeRateTotalVolumeRateTotalVolumeRateTotal
(In thousands)(In thousands)(In thousands)
Interest income:
Loan portfolio$40,365$(48,413)$(8,048)$21,197$(43,585)$(22,388)$28,489$23,800$52,289
Mortgage-backed securities(16,011)(8,593)(24,604)(13,094)(12,079)(25,173)2983,7804,078
Investments (1)18,824(15,827)2,99719,566(22,206)(2,640)3,8784,1388,016
All interest-earning assets43,178(72,833)(29,655)27,669(77,870)(50,201)32,66531,71864,383
Interest expense:
Customer accounts11,184(69,183)(57,999)9,781(31,685)(21,904)3,99245,73249,724
FHLB advances and other borrowings(6,003)(1,254)(7,257)(35)(16,710)(16,745)4,0201,7185,738
All interest-bearing liabilities5,181(70,437)(65,256)9,746(48,395)(38,649)8,01247,45055,462
Change in net interest income$37,997$(2,396)$35,601$17,923$(29,475)$(11,552)$24,653$(15,732)$8,921

___________________

(1)Includes interest on cash equivalents and dividends on stock of the FHLB of Des Moines and FRB of San Francisco.

Provision (Release) for Credit Losses: The Company recorded a provision for credit losses of $500,000 in fiscal 2021, compared to provision of $21,750,000 in 2020. The significant provision in 2020 was due to higher expected losses with the onset of the global pandemic. In 2021, provisioning for net growth in the loan portfolio was mostly offset by releases related to improvements in macroeconomic variables used in the forecast component of the reserve. The Company had recoveries, net of

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MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

charge-offs, of $6,345,000 for the year ended September 30, 2021, compared with $3,271,000 of net recoveries for the year ended September 30, 2020.

Other Income: Other income was $60,561,000 for the year ended September 30, 2021, a decrease of $26,399,000, or 30.4%, from $86,960,000 for the year ended September 30, 2020. The decrease is primarily due to the recognition of a net gain of $30,700,000 in 2020 from the sale and valuation adjustments of fixed assets, including a branch property in Bellevue, Washington. In 2021, a gain of $4,700,000 was recorded for equity investments based on updated valuations, a gain of $14,110,000 was recognized on the partial termination of an interest rate swap being used to hedge a FHLB borrowing, and these amounts were partially offset by a $13,788,000 loss on early repayment of a fixed-rate FHLB borrowing.

Other Expense: Operating expense was $332,459,000 for the year ended September 30, 2021, an increase of $16,901,000, or 5.4%, from the $315,558,000 for the year ended September 30, 2020. Compensation and benefits costs increased $28,510,000 or 19.3% year-over-year primarily due to annual merit increases, higher bonus compensation accruals related to strong deposit and loan growth, and strategic investments in top talent as well as contract staff to support strategic projects. Information technology costs decreased by $10,165,000 in 2021, as 2020 reflected larger investments in new hardware and software as well as a $5,900,000 impairment charge. In September 2021, the company recognized a $2,500,000 civil money penalty paid to the Office of the Comptroller of the Currency (“OCC”) related to the previously-disclosed February 2018, Consent Order for Anti-Money Laundering and Bank Secrecy Act (“AML/BSA”) deficiencies. The Company’s efficiency ratio was 58.8% for 2021 as compared to 56.7% for the prior year. The number of staff, including part-time employees on a full-time equivalent basis, was 2,082 and 2,080 at September 30, 2021 and 2020, respectively. Total operating expense for the years ended September 30, 2021, and 2020 were 1.72% and 1.82%, respectively, of average assets.

Gain (Loss) on Real Estate Owned: Net gain on real estate owned was $427,000 for the year ended September 30, 2021, compared to a net gain of $26,000 for the year ended September 30, 2020. This amount includes ongoing maintenance expense, periodic valuation adjustments, and gains (losses) on sales of REO.

Income Tax Expense: Income tax expense was $49,523,000 for the year ended September 30, 2021, an increase of $3,775,000, or 8.3%, from the $45,748,000 for the year ended September 30, 2020. The increase is mostly due to a 6.4% increase in pre-tax income. The effective tax rate for 2021 was 21.24% as compared to 20.87% for the year ended September 30, 2020. The effective tax rate of 21.24% for 2021 differs from the statutory rate mainly due to the effects of state taxes, bank-owned life insurance, tax credit investments, tax-exempt loans to municipal entities and other qualified borrowers as well as adjustments to deferred tax items.

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MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

COMPARISON OF 2020 RESULTS WITH 2019

For management's review of the factors that affected our results of operations for the years ended September 30, 2020 and 2019 refer to our Annual Report on Form 10-K for the year ended September 30, 2020, which was filed with the Securities and Exchange Commission on November 20, 2020.

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MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

LIQUIDITY AND CAPITAL RESOURCES

The principal sources of funds for the Company's activities are loan repayments (including prepayments), net deposit inflows, borrowings, repayments and sales of investments and retained earnings, if applicable. The Company's principal sources of revenue are interest on loans and interest and dividends on investments. Additionally, the Company earns fee income for loan, deposit, insurance and other services.

On February 8, 2021, in connection with an underwritten public offering, the Company issued 300,000 shares of 4.875% Noncumulative Perpetual Series A Preferred Stock (“Series A Preferred Stock”). Net proceeds, after underwriting discounts and expenses, were $293,325,000. The public offering consisted of the issuance and sale of 12,000,000 depositary shares, each representing a 1/40th interest in a share of the Series A Preferred Stock, at a public offering price of $25.00 per depositary share. Holders of the depositary shares are entitled to all proportional rights and preferences of the Series A Preferred Stock (including dividend, voting, redemption and liquidation rights). The depositary shares are traded on the NASDAQ under the symbol "WAFDP." The Series A Preferred Stock is redeemable at the option of the Company, subject to all applicable regulatory approvals, on or after April 15, 2026.

The Company's shareholders' equity at September 30, 2021, was $2,126,064,000, or 10.82% of total assets, as compared to $2,014,133,000, or 10.72% of total assets, at September 30, 2020. The Company's shareholders' equity was impacted in the year by the February 8, 2021 issuance of Series A Preferred Stock and the receipt of net proceeds, after underwriting discounts and expenses of $293,325,000. Additionally, net income of $183,615,000, the payment of $65,876,000 in common stock dividends, payment of $6,378,000 in preferred stock dividends, $348,651,000 of treasury stock purchases, as well as other comprehensive income of $52,832,000 impacted shareholders' equity. The Company paid out 38.1% of its 2021 earnings in cash dividends to common shareholders, compared with 38.5% last year. For the year ended September 30, 2021, the Company returned 226% of net income to shareholders in the form of cash dividends and share repurchases as compared to 103% for the year ended September 30, 2020. Management believes the Company's strong net worth position allows it to manage balance sheet risk and provide the capital support needed for controlled growth in a regulated environment. Share repurchases were temporarily suspended during the COVID-19 pandemic but resumed in 2021. The Company’s share repurchase program may be modified, suspended or terminated at any time, and the timing and amount of share repurchases is subject to market conditions and the market price of the Company’s common stock, as well as other factors.

The Bank has a credit line with the Federal Home Loan Bank of Des Moines ("FHLB") up to 45% of total assets depending on specific collateral eligibility. This line provides a substantial source of additional liquidity if needed. Based on collateral pledged as of September 30, 2021, the Bank had $2,267,319,000 of additional borrowing capacity at the FHLB.

The Bank has entered into borrowing agreements with the FHLB to borrow funds under a short-term floating rate cash management advance program and fixed-rate term advance agreements. All borrowings are secured by stock of the FHLB, deposits with the FHLB, and a blanket pledge of qualifying loans receivable as provided in the agreements with the FHLB. The Bank is also eligible to borrow under the Federal Reserve Bank's primary credit program.

The Company's cash and cash equivalents were $2,090,809,000 at September 30, 2021, which is a 22.8% increase from the balance of $1,702,977,000 as of September 30, 2020. This increase was primarily due to the $1,762,488,000 increase in customer deposits, the majority of which was used to fund growth in the loan portfolio and paydown FHLB borrowings. See “Changes in Financial Condition” above and the “Statement of Cash Flows” included in the financial statements for additional details regarding this change.

The following table presents the Company's significant fixed and determinable contractual obligations, within the categories described below, by contractual maturity or payment amount.

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MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

September 30, 2021TotalLess than 1 Year1 to 5 YearsOver 5 Years
(In thousands)
Customer accounts (1)$15,542,112$14,883,733$657,534$845
Debt obligations (2)1,720,0001,320,000400,000
Operating lease obligations32,2706,19717,7588,315
$17,294,382$16,209,930$1,075,292$9,160

(1) Includes non-maturing customer transaction accounts.

(2) Represents contractual maturities of FHLB advances. Taking into account cash flow hedges, the weighted average effective maturity of FHLB advances at September 30, 2021 is 5.03 years.

These obligations are included in the Consolidated Statements of Financial Condition. The payment amounts of the operating lease obligations represent those amounts contractually due.

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