grepcent / static financial knowledge base

FIRST HAWAIIAN, INC. (FHB)

CIK: 0000036377. SIC: 6022 State Commercial Banks. Latest 10-K as of: 2026-02-27.

SIC breadcrumb: Finance, Insurance, And Real Estate > Depository Institutions > SIC 6022 State Commercial Banks

SEC company page: https://www.sec.gov/edgar/browse/?CIK=36377. Latest filing source: 0001104659-26-021544.

Informational only - descriptive public-record data, not investment advice.

Business

Read FHB's verbatim Item 1 Business section from its latest 10-K: Business.

Risk Factors

Read FHB's verbatim Item 1A Risk Factors from its latest 10-K: Risk Factors.

Selected Fundamentals

MetricValueUnitFYFiled
Revenue880,788,000USD20252026-02-27
Net income276,266,000USD20252026-02-27
Assets23,955,252,000USD20252026-02-27

Financials

Annual standardized facts from SEC companyfacts as of latest extracted filing date 2026-02-27. Source: https://data.sec.gov/api/xbrl/companyfacts/CIK0000036377.json. Derived margins, ratios, and free cash flow are computed from the extracted annual SEC facts.

Download these verified figures (annual + quarterly, with per-value filing provenance): JSON · CSV

Flow metrics use full-year FY periods from 10-K/10-K/A filings; balance-sheet metrics use FY-end instants. Free cash flow = operating cash flow - capital expenditures. Missing metrics are omitted rather than fabricated.

Metric2016201720182019202020212022202320242025
Revenue745,311,000765,935,000733,114,000715,475,000793,074,000836,942,000808,541,000880,788,000
Net income230,178,000183,682,000264,394,000284,392,000185,754,000265,735,000265,685,000234,983,000230,129,000276,266,000
Diluted EPS1.651.321.932.131.432.052.081.841.792.20
Operating cash flow220,093,000269,774,000351,413,000296,504,000209,506,000417,125,000430,614,000255,026,000317,513,000335,070,000
Capital expenditures15,541,00010,068,00035,880,00029,354,00033,390,00020,458,00013,295,00015,988,00028,774,00031,779,000
Dividends paid85,797,000122,810,000131,036,000138,246,000135,099,000134,133,000132,588,000132,646,000132,798,000130,951,000
Share buybacks131,800,000136,242,0005,000,00075,000,0009,478,00040,000,000100,000,000
Assets19,661,829,00020,549,461,00020,695,678,00020,166,734,00022,662,831,00024,992,410,00024,577,223,00024,926,474,00023,828,186,00023,955,252,000
Liabilities17,185,344,00018,016,910,00018,170,839,00017,526,476,00019,918,727,00022,335,498,00022,308,218,00022,440,408,00021,210,700,00021,185,887,000
Stockholders' equity2,476,485,0002,532,551,0002,524,839,0002,640,258,0002,744,104,0002,656,912,0002,269,005,0002,486,066,0002,617,486,0002,769,365,000
Free cash flow204,552,000259,706,000315,533,000267,150,000176,116,000396,667,000417,319,000239,038,000288,739,000303,291,000

Ratios

ROE and ROA use period-end equity/assets. Liabilities / equity uses total liabilities divided by stockholders' equity. Current ratio uses current assets divided by current liabilities when both are reported.

Metric2016201720182019202020212022202320242025
Net margin35.47%37.13%25.34%37.14%33.50%28.08%28.46%31.37%
Return on equity9.29%7.25%10.47%10.77%6.77%10.00%11.71%9.45%8.79%9.98%
Return on assets1.17%0.89%1.28%1.41%0.82%1.06%1.08%0.94%0.97%1.15%
Liabilities / equity6.947.117.206.647.268.419.839.038.107.65

Industry Peer Context

Each number-line places FHB against the min, median, and max of latest reported values among companies in the same SIC industry when at least three peers report that ratio.

Net margin peer context

FHB Net margin versus SIC peer range. Source: grepcent computed from latest SEC companyfacts ratios for SIC industry 6022; peer count 149.FHB Net margin versus SIC peer range. Source: grepcent computed from latest SEC companyfacts ratios for SIC industry 6022; peer count 149.149 SIC peersMin -52.5%Median 21.9%Max 46.5%FHB 31.4%

ROE peer context

FHB ROE versus SIC peer range. Source: grepcent computed from latest SEC companyfacts ratios for SIC industry 6022; peer count 149.FHB ROE versus SIC peer range. Source: grepcent computed from latest SEC companyfacts ratios for SIC industry 6022; peer count 149.149 SIC peersMin -22.0%Median 9.6%Max 17.5%FHB 10.0%

ROA peer context

FHB ROA versus SIC peer range. Source: grepcent computed from latest SEC companyfacts ratios for SIC industry 6022; peer count 149.FHB ROA versus SIC peer range. Source: grepcent computed from latest SEC companyfacts ratios for SIC industry 6022; peer count 149.149 SIC peersMin -2.3%Median 1.1%Max 2.5%FHB 1.2%

Financial Bridges

Waterfall figures reconcile reported SEC companyfacts components. Missing bridges are omitted when required components are not present for the same fiscal year.

Free cash flow = operating cash flow - capital expenditures

FHB FY2025 free cash flow bridge from reported figures.FHB FY2025 free cash flow bridge from reported figures.FHB free cash flow bridgeFY2025: operating cash flow less capital expendituresSource: SEC companyfacts FY2025.Free cash flow bridgeReported amount$0.0B$250.0M$500.0M$335.1MOperating cash flow-$31.8MCapex$303.3MFree cash flow

Figure provenance: SEC companyfacts FY 2025. Operating cash flow: accession 0001104659-26-021544; concept NetCashProvidedByUsedInOperatingActivities; source concepts us-gaap:NetCashProvidedByUsedInOperatingActivities | Capital expenditures: accession 0001104659-26-021544; concept PaymentsToAcquireProductiveAssets; source concepts us-gaap:PaymentsToAcquireProductiveAssets | Free cash flow: accession 0001104659-26-021544; concept NetCashProvidedByUsedInOperatingActivities - PaymentsToAcquireProductiveAssets; source concepts us-gaap:NetCashProvidedByUsedInOperatingActivities; us-gaap:PaymentsToAcquireProductiveAssets

Financial Charts

FHB revenue, last 5 periods. Source: SEC companyfacts FY2025.FHB revenue, last 5 periods. Source: SEC companyfacts FY2025.FHB RevenueLatest point: FY2025 = $880.8MSource: SEC companyfacts FY2025.Fiscal yearReported revenue$0.0B$500.0M$1.0BFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-12-31; accession 0001104659-26-021544; filed 2026-02-27. Concept: Revenues. Source concepts: us-gaap:Revenues.

FHB net income, last 5 periods. Source: SEC companyfacts FY2025.FHB net income, last 5 periods. Source: SEC companyfacts FY2025.FHB Net incomeLatest point: FY2025 = $276.3MSource: SEC companyfacts FY2025.Fiscal yearNet income$0.0B$250.0M$500.0MFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-12-31; accession 0001104659-26-021544; filed 2026-02-27. Concept: NetIncomeLoss. Source concepts: us-gaap:NetIncomeLoss.

FHB diluted eps, last 5 periods. Source: SEC companyfacts FY2025.FHB diluted eps, last 5 periods. Source: SEC companyfacts FY2025.FHB Diluted EPSLatest point: FY2025 = $2.20/shareSource: SEC companyfacts FY2025.Fiscal yearDiluted EPS (USD/share)$0.00/share$2.00/share$4.00/shareFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-12-31; accession 0001104659-26-021544; filed 2026-02-27. Concept: EarningsPerShareDiluted. Source concepts: us-gaap:EarningsPerShareDiluted.

FHB operating cash flow, last 5 periods. Source: SEC companyfacts FY2025.FHB operating cash flow, last 5 periods. Source: SEC companyfacts FY2025.FHB Operating cash flowLatest point: FY2025 = $335.1MSource: SEC companyfacts FY2025.Fiscal yearOperating cash flow$0.0B$250.0M$500.0MFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-12-31; accession 0001104659-26-021544; filed 2026-02-27. Concept: NetCashProvidedByUsedInOperatingActivities. Source concepts: us-gaap:NetCashProvidedByUsedInOperatingActivities.

FHB capital expenditures, last 5 periods. Source: SEC companyfacts FY2025.FHB capital expenditures, last 5 periods. Source: SEC companyfacts FY2025.FHB Capital expendituresLatest point: FY2025 = $31.8MSource: SEC companyfacts FY2025.Fiscal yearCapital expenditures$0.0B$125.0M$250.0MFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-12-31; accession 0001104659-26-021544; filed 2026-02-27. Concept: PaymentsToAcquireProductiveAssets. Source concepts: us-gaap:PaymentsToAcquireProductiveAssets.

FHB dividends paid, last 5 periods. Source: SEC companyfacts FY2025.FHB dividends paid, last 5 periods. Source: SEC companyfacts FY2025.FHB Dividends paidLatest point: FY2025 = $131.0MSource: SEC companyfacts FY2025.Fiscal yearDividends paid$0.0B$125.0M$250.0MFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-12-31; accession 0001104659-26-021544; filed 2026-02-27. Concept: PaymentsOfDividendsCommonStock. Source concepts: us-gaap:PaymentsOfDividendsCommonStock.

FHB share buybacks, last 5 periods. Source: SEC companyfacts FY2025.FHB share buybacks, last 5 periods. Source: SEC companyfacts FY2025.FHB Share buybacksLatest point: FY2025 = $100.0MSource: SEC companyfacts FY2025.Fiscal yearShare buybacks$0.0B$125.0M$250.0MFY2020FY2021FY2022FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-12-31; accession 0001104659-26-021544; filed 2026-02-27. Concept: PaymentsForRepurchaseOfCommonStock. Source concepts: us-gaap:PaymentsForRepurchaseOfCommonStock.

FHB assets, last 5 periods. Source: SEC companyfacts FY2025.FHB assets, last 5 periods. Source: SEC companyfacts FY2025.FHB AssetsLatest point: FY2025 = $24.0BSource: SEC companyfacts FY2025.Fiscal yearAssets$0.0B$15.0B$30.0BFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-12-31; accession 0001104659-26-021544; filed 2026-02-27. Concept: Assets. Source concepts: us-gaap:Assets.

FHB liabilities, last 5 periods. Source: SEC companyfacts FY2025.FHB liabilities, last 5 periods. Source: SEC companyfacts FY2025.FHB LiabilitiesLatest point: FY2025 = $21.2BSource: SEC companyfacts FY2025.Fiscal yearLiabilities$0.0B$15.0B$30.0BFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-12-31; accession 0001104659-26-021544; filed 2026-02-27. Concept: Liabilities. Source concepts: us-gaap:Liabilities.

FHB stockholders' equity, last 5 periods. Source: SEC companyfacts FY2025.FHB stockholders' equity, last 5 periods. Source: SEC companyfacts FY2025.FHB Stockholders' equityLatest point: FY2025 = $2.8BSource: SEC companyfacts FY2025.Fiscal yearStockholders' equity$0.0B$2.0B$4.0BFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-12-31; accession 0001104659-26-021544; filed 2026-02-27. Concept: StockholdersEquity. Source concepts: us-gaap:StockholdersEquity.

FHB free cash flow, last 5 periods. Source: SEC companyfacts FY2025.FHB free cash flow, last 5 periods. Source: SEC companyfacts FY2025.FHB Free cash flowLatest point: FY2025 = $303.3MSource: SEC companyfacts FY2025.Fiscal yearFree cash flow$0.0B$250.0M$500.0MFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-12-31; accession 0001104659-26-021544; filed 2026-02-27. Concept: NetCashProvidedByUsedInOperatingActivities - PaymentsToAcquireProductiveAssets. Source concepts: us-gaap:NetCashProvidedByUsedInOperatingActivities; us-gaap:PaymentsToAcquireProductiveAssets.

Quarterly

Quarterly standardized facts from SEC companyfacts as of latest extracted filing date 2026-05-04. Source: https://data.sec.gov/api/xbrl/companyfacts/CIK0000036377.json.

Flow metrics use discrete quarter-length periods from 10-Q/10-Q/A filings. Q4 revenue and net income are derived only when annual FY and nine-month YTD facts exist for the same fiscal year; derived Q4 values are labeled. EPS Q4 is not derived.

QuarterEnd DateRevenueNet IncomeDiluted EPSMethod
2022-Q22022-06-300.46reported discrete quarter
2022-Q32022-09-300.54reported discrete quarter
2023-Q12023-03-310.52reported discrete quarter
2023-Q22023-06-30207,287,00062,442,0000.49reported discrete quarter
2023-Q32023-09-30203,245,00058,221,0000.46reported discrete quarter
2023-Q42023-12-31210,140,00047,502,000derived Q4 = FY annual - nine-month YTD
2024-Q12024-03-31205,798,00054,220,0000.42reported discrete quarter
2024-Q22024-06-30204,619,00061,921,0000.48reported discrete quarter
2024-Q32024-09-30209,995,00061,492,0000.48reported discrete quarter
2024-Q42024-12-31188,129,00052,496,000derived Q4 = FY annual - nine-month YTD
2025-Q12025-03-31211,003,00059,248,0000.47reported discrete quarter
2025-Q22025-06-30217,541,00073,247,0000.58reported discrete quarter
2025-Q32025-09-30226,391,00073,840,0000.59reported discrete quarter
2025-Q42025-12-31225,853,00069,931,000derived Q4 = FY annual - nine-month YTD
2026-Q12026-03-31220,349,00067,784,0000.55reported discrete quarter

Quarterly Charts

FHB quarterly revenue, last 12 periods. Source: SEC companyfacts 2026-Q1.FHB quarterly revenue, last 12 periods. Source: SEC companyfacts 2026-Q1.FHB Quarterly RevenueLatest point: 2026-Q1 = $220.3MSource: SEC companyfacts 2026-Q1.Fiscal quarterQuarterly Revenue$0.0B$125.0M$250.0M2023-Q22023-Q32023-Q42024-Q12024-Q22024-Q32024-Q42025-Q12025-Q22025-Q32025-Q42026-Q1

Figure provenance: SEC companyfacts. Latest point: FY 2026 ended 2026-03-31; accession 0001104659-26-054867; filed 2026-05-04. Concept: Revenues. Source concepts: us-gaap:Revenues.

FHB quarterly net income, last 12 periods. Source: SEC companyfacts 2026-Q1.FHB quarterly net income, last 12 periods. Source: SEC companyfacts 2026-Q1.FHB Quarterly Net incomeLatest point: 2026-Q1 = $67.8MSource: SEC companyfacts 2026-Q1.Fiscal quarterQuarterly Net income$0.0B$125.0M$250.0M2023-Q22023-Q32023-Q42024-Q12024-Q22024-Q32024-Q42025-Q12025-Q22025-Q32025-Q42026-Q1

Figure provenance: SEC companyfacts. Latest point: FY 2026 ended 2026-03-31; accession 0001104659-26-054867; filed 2026-05-04. Concept: NetIncomeLoss. Source concepts: us-gaap:NetIncomeLoss.

FHB quarterly diluted eps, last 12 periods. Source: SEC companyfacts 2026-Q1.FHB quarterly diluted eps, last 12 periods. Source: SEC companyfacts 2026-Q1.FHB Quarterly Diluted EPSLatest point: 2026-Q1 = $0.55/shareSource: SEC companyfacts 2026-Q1.Fiscal quarterQuarterly Diluted EPS (USD/share)$0.00/share$0.50/share$1.00/share2022-Q22022-Q32023-Q12023-Q22023-Q32024-Q12024-Q22024-Q32025-Q12025-Q22025-Q32026-Q1

Figure provenance: SEC companyfacts. Latest point: FY 2026 ended 2026-03-31; accession 0001104659-26-054867; filed 2026-05-04. Concept: EarningsPerShareDiluted. Source concepts: us-gaap:EarningsPerShareDiluted.

Macro Cross-References

Latest quarter (10-Q)

Latest 10-Q source: 0001104659-26-054867.

Extracted structurally from real Item 2 body heading to real Item 3/4 boundary. Confidence: high. Filing date: 2026-05-04. Report date: 2026-03-31.

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Cautionary Note Regarding Forward-Looking Statements

This Quarterly Report on Form 10-Q, including the documents incorporated by reference herein, contains, and from time to time our management may make, forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements reflect our current views with respect to, among other things, future events and our financial performance. These statements are often, but not always, made through the use of words or phrases such as “may,” “might,” “should,” “could,” “predict,” “potential,” “believe,” “expect,” “continue,” “will,” “anticipate,” “seek,” “estimate,” “intend,” “plan,” “projection,” “would,” “annualized” and “outlook,” or the negative version of those words or other comparable words or phrases of a future or forward-looking nature. Statements that are not historical or current facts, are forward-looking statements, and are based on current expectations, estimates and projections about our industry, management’s beliefs and certain assumptions made by management, many of which, by their nature, are inherently uncertain and beyond our control. Accordingly, we caution you that any such forward-looking statements are not guarantees of future performance and are subject to risks, assumptions, estimates and uncertainties that are difficult to predict. Although we believe that the expectations reflected in these forward-looking statements are reasonable as of the date made, actual results may prove to be materially different from the results expressed or implied by the forward-looking statements.

A number of important factors could cause our actual results to differ materially from those indicated in these forward-looking statements, including the following: the geographic concentration of our business, current and future market and economic conditions generally or in Hawaii, Guam and Saipan in particular, including inflationary pressures and interest rate environment; our dependence on the real estate markets in which we operate; concentrated exposures to certain asset classes and individual obligors; the effect of changes in interest rates on our business, including our net interest income, net interest margin, the fair value of our investment securities, and our mortgage loan originations, mortgage servicing rights and mortgage loans held for sale; the future value of the investment securities that we own; the possibility of a deterioration in credit quality in our portfolio; the possibility we might underestimate the credit losses inherent in our loan and lease portfolio; our ability to attract and retain customer deposits; our inability to receive dividends from our bank, pay dividends to our common stockholders and satisfy obligations as they become due; our access to sources of liquidity and capital to address our liquidity needs; our ability to attract and retain skilled employees or changes in our management personnel; our ability to maintain our Bank's reputation; the failure to properly use and protect our customer and employee information and data; the possibility of employee misconduct or mistakes; the actual or perceived soundness of other financial institutions; the effectiveness of our risk management and internal disclosure controls and procedures; our ability to keep pace with technological changes; any failure or interruption of our information and communications systems; our ability to effectively compete with other financial services companies and the effects of competition in the financial services industry on our business; our ability to identify and address cybersecurity risks; the occurrence of fraudulent activity or effect of a material breach of, or disruption to, the security of any of our or our vendors’ systems; the development and use of AI; our ability to successfully develop and commercialize new or enhanced products and services; changes in the demand for our products and services; risks associated with the sale of loans and with our use of appraisals in valuing and monitoring loans; the possibility that actual results may differ from estimates and forecasts; fluctuations in the fair value of our assets and liabilities and off-balance sheet exposures; the effects of the failure of any component of our business infrastructure provided by a third party; the potential for environmental liability; the risk of being subject to litigation and the outcome thereof; the impact of, and changes in, applicable laws, regulations and accounting standards and policies; possible changes in trade, monetary and fiscal policies of, and other activities undertaken by, governments, agencies, central banks and similar organizations, including trade and other geopolitical tensions resulting from conflicts in the Middle East, the imposition of tariffs and tightening of export control regulations; the effects of severe weather, geopolitical instability, including war, terrorist attacks, pandemics or other severe health emergencies and natural disasters and other external events; the potential impact of climate change; our ability to maintain consistent growth, earnings and profitability; our likelihood of success in, and the impact of, litigation or regulatory actions; our ability to continue to pay dividends on our common stock;  contingent liabilities and unexpected tax liabilities that may be applicable to us as a result of the Reorganization Transactions; and damage to our reputation from any of the factors described above.

47

Table of Contents

The foregoing factors should not be considered an exhaustive list and should be read together with the risk factors and other cautionary statements included in our Annual Report on Form 10-K for the year ended December 31, 2025. If one or more events related to these or other risks or uncertainties materialize, or if our underlying assumptions prove to be incorrect, actual results may differ materially from what we anticipate. Accordingly, you should not place undue reliance on any such forward-looking statements. Any forward-looking statement speaks only as of the date on which it is made, and we do not undertake any obligation to update any forward-looking statement, whether as a result of new information, future developments or otherwise, except as required by applicable law.

Company Overview

FHI is a bank holding company, which owns 100% of the outstanding common stock of FHB, its only direct, wholly owned subsidiary. FHB was founded in 1858 under the name Bishop & Company and was the first successful banking partnership in the Kingdom of Hawaii and the second oldest bank formed west of the Mississippi River. The Bank operates its business through two operating segments: Retail Banking and Commercial Banking. All other activities, including Treasury, are reported in Corporate/Other.

References to “we,” “our,” “us,” or the “Company” refer to the Parent and its subsidiary that are consolidated for financial reporting purposes.

Basis of Presentation

The accompanying unaudited interim consolidated financial statements of the Company reflect the results of operations, financial position and cash flows of FHI and its wholly owned subsidiary, FHB. All significant intercompany accounts and transactions have been eliminated in consolidation.

The accompanying unaudited interim consolidated financial statements of the Company have been prepared in accordance with GAAP for interim financial information and with the instructions to Form 10-Q and Rule 10-01 of Regulation S-X. Accordingly, they do not include all of the information and accompanying notes required by GAAP for complete financial statements. In the opinion of management, the accompanying unaudited interim consolidated financial statements reflect normal recurring adjustments necessary for a fair presentation of the results for the interim periods.

The accompanying unaudited interim consolidated financial statements of the Company should be read in conjunction with the audited consolidated financial statements and related notes included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2025 and filed with the U.S. Securities and Exchange Commission (the “SEC”).

Hawaii Economy

Hawaii’s economy continues to remain resilient in an environment facing challenges, including from: high consumer prices and housing affordability, both of which are expected to continue with the gradual pass-through of tariffs and the ongoing conflict with Iran; a steady out-migration of its population; adverse weather events, such as the Kona Low storms, alongside rising insurance costs; and slower economic growth with a 1.7% forecasted increase in the real gross domestic product for Hawaii in 2026 as compared to a 2.2% forecasted increase for the United States overall in 2026. Recent geopolitical developments, including the conflicts in the Middle East, elevate uncertainty.

Despite these challenges, according to the State of Hawaii Department of Business, Economic Development and Tourism, the statewide seasonally adjusted unemployment rate was 2.3% at February 28, 2026, which is lower than the national seasonally adjusted unemployment rate of 4.4%.

Tourism also remains stable, with the average daily domestic passenger counts for the three months ended March 31, 2026 six percent higher than the average daily domestic passenger counts during the three months ended March 31, 2025, according to the Hawaii Tourism Authority. Hawaii’s economy depends significantly on conditions of the U.S. economy and key international economies, particularly Japan, and the broader demand for travel of these key markets. International visitor arrivals have not yet recovered to pre-pandemic arrival levels and demand for tourism could be negatively impacted by increasing fuel prices.

48

Table of Contents

The local Oahu housing market, particularly condominiums, continues to experience some softening as compared to previous years primarily due to continued high interest rates and prices. According to the Honolulu Board of Realtors, the volume of single-family home sales increased by 10.9%, while condominium sales decreased by 3.6%, in each case when comparing the three months ended March 31, 2026 with the same period in 2025. The median price of a single-family home sold on Oahu during the first three months of 2026 was $1,180,000, an increase of 2.6% compared to the same period in  2025. The median price of a condominium sold on Oahu during the first three months of 2026 was $510,000, equivalent to the median price during the same period in 2025. As of March 31, 2026, months of inventory of single-family homes and condominiums on Oahu were approximately 2.8 and 6.3 months, respectively, as compared to 3.3 and 6.2 months, respectively, as of March 31, 2025.

Selected Financial Data

Our financial highlights for the periods indicated are presented in Table 1:

[[GREPCENT_TABLE]]
[["\u200b","\u200b","\u200b","\u200b","\u200b","\u200b","\u200b","\u200b"],["Financial Highlights","\u200b","\u200b","\u200b","\u200b","Table 1"],["\u200b","\u200b","For the Three Months Ended","\u200b"],["\u200b","\u200b","March 31,","\u200b"],["(dollars in thousands, except per share data)","\u200b","2026","\u200b","2025","\u200b"],["Income Statement Data:","\u200b","\u200b","\u200b","\u200b","\u200b","\u200b","\u200b"],["Interest income","\u200b","$","229,698","\u200b","$","235,150","\u200b"],["Interest expense","\u200b","\u200b","62,168","\u200b","\u200b","74,624","\u200b"],["Net interest income","\u200b","\u200b","167,530","\u200b","\u200b","160,526","\u200b"],["Provision for credit losses","\u200b","\u200b","5,000","\u200b","\u200b","10,500","\u200b"],["Net interest income after provision for credit losses","\u200b","\u200b","162,530","\u

[Excerpt truncated for page length; source filing is linked above.]

Latest 10-K MD&A

Extracted structurally from real Item 7 body heading to real Item 7A/8 boundary. Confidence: high. Filing date: 2026-02-27. Report date: 2025-12-31.

ITEM 7.    MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Cautionary Note Regarding Forward-Looking Statements

This Annual Report on Form 10-K, including the documents incorporated by reference herein, contains, and from time to time our management may make, forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995.  These forward-looking statements reflect our current views with respect to, among other things, future events and our financial performance. These statements are often, but not always, made through the use of words or phrases such as “may,” “might,” “should,” “could,” “predict,” “potential,” “believe,” “expect,” “continue,” “will,” “anticipate,” “seek,” “estimate,” “intend,” “plan,” “projection,” “would,” “annualized” and “outlook,” or the negative version of those words or other comparable words or phrases of a future or forward-looking nature. These forward-looking statements are not historical facts, and are based on current expectations, estimates and projections about our industry, management's beliefs and certain assumptions made by management, many of which, by their nature, are inherently uncertain and beyond our control. Accordingly, we caution you that any such forward-looking statements are not guarantees of future performance and are subject to risks, assumptions, estimates and uncertainties that are difficult to predict. Although we believe that the expectations reflected in these forward-looking statements are reasonable as of the date made, actual results may prove to be materially different from the results expressed or implied by the forward-looking statements.

A number of important factors could cause our actual results to differ materially from those indicated in these forward-looking statements, including the following: the geographic concentration of our business; current and future market and economic conditions generally or in Hawaii, Guam and Saipan in particular, including inflationary pressures and interest rate environment; our dependence on the real estate markets in which we operate; concentrated exposures to certain asset classes and individual obligors; the effect of changes in interest rates on our business, including our net interest income, net interest margin, the fair value of our investment securities, and our mortgage loan originations, mortgage servicing rights and mortgage loans held for sale; the future value of the investment securities that we own; the possibility of a deterioration in credit quality in our portfolio; the possibility we might underestimate the credit losses inherent in our loan and lease portfolio; our ability to attract and retain customer deposits; our inability to receive dividends from our Bank, pay dividends to our common stockholders and satisfy obligations as they become due; our access to sources of liquidity and capital to address our liquidity needs; our ability to attract and retain skilled employees or changes in our management personnel; our ability to maintain our Bank's reputation; the failure to properly use and protect our customer and employee information and data; the possibility of employee misconduct or mistakes; the actual or perceived soundness of other financial institutions; the effectiveness of our risk management and internal disclosure controls and procedures; our ability to keep pace with technological changes; any failure or interruption of our information and communications systems; our ability to effectively compete with other financial services companies and the effects of competition in the financial services industry on our business; our ability to identify and address cybersecurity risks; the occurrence of fraudulent activity or effect of a material breach of, or disruption to, the security of any of our or our vendors’ systems; the development and use of AI; our ability to successfully develop and commercialize new or enhanced products and services; changes in the demand for our products and services; risks associated with the sale of loans and with our use of appraisals in valuing and monitoring loans; the possibility that actual results may differ from estimates and forecasts; fluctuations in the fair value of our assets and liabilities and off-balance sheet exposures; the effects of the failure of any component of our business infrastructure provided by a third-party; the potential for environmental liability; the risk of being subject to litigation and the outcome thereof; the impact of, and changes in, applicable laws, regulations and accounting standards and policies; possible changes in trade, monetary and fiscal policies of, and other activities undertaken by, governments, agencies, central banks and similar organizations; the effects of severe weather, geopolitical instability, including war, terrorist attacks, pandemics or other severe health emergencies and natural disasters and other external events; the potential impact of climate change; our ability to maintain consistent growth, earnings and profitability; our likelihood of success in, and the impact of, litigation or regulatory actions; our ability to continue to pay dividends on our common stock; contingent liabilities and unexpected tax liabilities that may be applicable to us as a result of the Reorganization Transactions; and damage to our reputation from any of the factors described above.

48

Table of Contents

The foregoing factors should not be considered an exhaustive list and should be read together with the other cautionary statements set forth under “Item 1A. Risk Factors” in this Annual Report on Form 10-K. If one or more events related to these or other risks or uncertainties materialize, or if our underlying assumptions prove to be incorrect, actual results may differ materially from what we anticipate. Accordingly, you should not place undue reliance on any such forward-looking statements. Any forward-looking statement speaks only as of the date on which it is made, and we do not undertake any obligation to update any forward-looking statement, whether as a result of new information, future developments or otherwise, except as required by applicable law.

Company Overview

FHI, a bank holding company, owns 100% of the outstanding common stock of FHB. FHB was founded in 1858 under the name Bishop & Company and was the first successful banking partnership in the Kingdom of Hawaii and the second oldest bank formed west of the Mississippi River.

As of December 31, 2025, we were the largest full-service bank headquartered in Hawaii as measured by loans and leases and net income. As of December 31, 2025, we had $14.3 billion of gross loans and leases. We also generated $276.3 million of net income or diluted earnings per share of $2.20 for the year ended December 31, 2025. We operate our business through two operating segments: Retail Banking and Commercial Banking. All other activities, including Treasury, are reported in Corporate/Other. See “Note 22. Reportable Operating Segments” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information.

Hawaii Economy

Hawaii’s economy as a whole experienced mixed economic conditions during the year ended December 31, 2025. Although the economy remains resilient and maintains a lower unemployment rate than the country as a whole, the State continues to endure high consumer prices and housing affordability challenges, which are expected to continue with the gradual pass-through of tariffs, as well as a steady out-migration of its population. According to the State of Hawaii Department of Business, Economic Development and Tourism, the statewide seasonally adjusted unemployment rate was 2.2% at December 31, 2025, lower than the national seasonally adjusted unemployment rate of 4.4%.

Domestic visitor arrivals for the state remain stable, with the average daily domestic passenger counts for the year ended December 31, 2025 being relatively similar to the average daily domestic passenger counts during the year ended December 31, 2024, according to the Hawaii Tourism Authority. More generally, Hawaii’s economy depends significantly on conditions of the U.S. economy and key international economies, particularly Japan. International visitor arrivals have not yet recovered to pre-pandemic arrival levels.

The local Oahu housing market continues to experience some softening as compared to previous years primarily due to increased interest rates. According to the Honolulu Board of Realtors, the volume of single-family home sales increased by 3.5%, while condominium sales decreased by 1.1%, in each case when comparing the year ended December 31, 2025 with the same period in 2024. The median price of a single-family home sold on Oahu in 2025 was $1,139,000, an increase of 3.5% compared to 2024. The median price of a condominium sold on Oahu in 2025 was $507,000, a decrease of 1.5% compared to 2024. As of December 31, 2025, months of inventory of single-family homes and condominiums on Oahu were approximately 2.6 and 5.9 months, respectively, as compared to 2.9 and 5.2 months, respectively, as of December 31, 2024.

49

Table of Contents

Selected Financial Data:

Our financial highlights for the years indicated are presented in Table 1:

Financial HighlightsTable 1
For the Year Ended
December 31,
(dollars in thousands, except per share data)2025​ ​ ​20242023
Income Statement Data:
Interest income$951,303$980,044$923,579
Interest expense287,561357,306287,452
Net interest income663,742622,738636,127
Provision for credit losses27,20014,75026,630
Net interest income after provision for credit losses636,542607,988609,497
Noninterest income217,046185,803200,815
Noninterest expense499,345501,189501,138
Income before provision for income taxes354,243292,602309,174
Provision for income taxes77,97762,47374,191
Net income$276,266$230,129$234,983
Basic earnings per share$2.21$1.80$1.84
Diluted earnings per share$2.20$1.79$1.84
Basic weighted-average outstanding shares124,793,785127,702,573127,567,547
Diluted weighted-average outstanding shares125,509,146128,325,865127,915,873
Dividends declared per share$1.04$1.04$1.04
Dividend payout ratio47.27%58.10%56.52%
Performance Ratios:
Net interest margin3.15%2.95%2.92%
Efficiency ratio56.43%61.57%59.48%
Return on average total assets1.16%0.96%0.95%
Return on average tangible assets (non-GAAP)(1)1.21%1.00%0.99%
Return on average total stockholders' equity10.26%9.00%10.01%
Return on average tangible stockholders' equity (non-GAAP)(1)16.27%14.74%17.39%
Noninterest expense to average assets2.09%2.09%2.04%

December 31,
(dollars in thousands, except per share data)20252024
Balance Sheet Data:
Cash and cash equivalents$1,477,752$1,170,190
Investment securities available-for-sale2,076,2331,926,516
Investment securities held-to-maturity3,533,0823,790,650
Loans and leases14,312,52914,408,258
Allowance for credit losses for loans and leases168,468160,393
Goodwill995,492995,492
Total assets23,955,25223,828,186
Total deposits20,515,66820,322,216
Short-term borrowings250,000
Total liabilities21,185,88721,210,700
Total stockholders' equity2,769,3652,617,486
Book value per share$22.57$20.70
Tangible book value per share (non-GAAP)(1)$14.46$12.83
Asset Quality Ratios:
Non-accrual loans and leases / total loans and leases0.29%0.14%
Allowance for credit losses for loans and leases / total loans and leases1.18%1.11%
Net charge-offs / average total loans and leases0.11%0.10%

50

Table of Contents

December 31,
Capital Ratios:20252024
Common Equity Tier 1 Capital Ratio13.17%12.80%
Tier 1 Capital Ratio13.17%12.80%
Total Capital Ratio14.42%13.99%
Tier 1 Leverage Ratio9.27%9.14%
Total stockholders' equity to total assets11.56%10.98%
Tangible stockholders' equity to tangible assets (non-GAAP)(1)7.73%7.10%
Column 1Column 2
(1)Return on average tangible assets, return on average tangible stockholders’ equity, tangible book value per share and tangible stockholders’ equity to tangible assets are non-GAAP financial measures. We compute our return on average tangible assets as the ratio of net income to average tangible assets. We compute our return on average tangible stockholders’ equity as the ratio of net income to average tangible stockholders’ equity. We compute our tangible book value per share as the ratio of tangible stockholders’ equity to outstanding shares. We compute our tangible stockholders’ equity to tangible assets as the ratio of tangible stockholders’ equity to tangible assets. We believe that these financial measures are useful for investors, regulators, management and others to evaluate financial performance and capital adequacy relative to other financial institutions. Although these non-GAAP financial measures are frequently used by shareholders in the evaluation of a company, they have limitations as analytical tools and should not be considered in isolation or as a substitute for analyses of results as reported under GAAP.

51

Table of Contents

The following table provides a reconciliation of these non-GAAP financial measures with their most closely related GAAP measures for the years indicated:

GAAP to Non-GAAP ReconciliationTable 2
For the Year Ended
December 31,
(dollars in thousands)2025​ ​ ​2024​ ​ ​2023
Income Statement Data:
Net income$276,266$230,129$234,983
Average total stockholders' equity$2,693,446$2,557,215$2,346,713
Less: average goodwill995,492995,492995,492
Average tangible stockholders' equity$1,697,954$1,561,723$1,351,221
Average total assets$23,917,443$23,996,723$24,625,445
Less: average goodwill995,492995,492995,492
Average tangible assets$22,921,951$23,001,231$23,629,953
Return on average total stockholders' equity10.26%9.00%10.01%
Return on average tangible stockholders' equity (non-GAAP)16.27%14.74%17.39%
Return on average total assets1.16%0.96%0.95%
Return on average tangible assets (non-GAAP)1.21%1.00%0.99%

December 31,
(dollars in thousands, except per share data)2025​ ​ ​2024​ ​ ​
Balance Sheet Data:
Total stockholders' equity$2,769,365$2,617,486
Less: goodwill995,492995,492
Tangible stockholders' equity$1,773,873$1,621,994
Total assets$23,955,252$23,828,186
Less: goodwill995,492995,492
Tangible assets$22,959,760$22,832,694
Shares outstanding122,689,256126,422,898
Total stockholders' equity to total assets11.56%10.98%
Tangible stockholders' equity to tangible assets (non-GAAP)7.73%7.10%
Book value per share$22.57$20.70
Tangible book value per share (non-GAAP)$14.46$12.83

Financial Highlights

Net income was $276.3 million for the year ended December 31, 2025, an increase of $46.1 million or 20% as compared to 2024. Basic earnings per share was $2.21 for the year ended December 31, 2025, an increase of $0.41 or 23% as compared to 2024. Diluted earnings per share was $2.20 for the year ended December 31, 2025, an increase of $0.41 or 23% as compared to 2024. The increase in net income was primarily due to a $41.0 million increase in net interest income, a $31.2 million increase in noninterest income and a $1.8 million decrease in noninterest expense. This was partially offset by a $15.5 million increase in the provision for income taxes and a $12.5 million increase in the provision for credit losses (the “Provision”).

52

Table of Contents

Net income was $230.1 million for the year ended December 31, 2024, a decrease of $4.9 million or 2% as compared to 2023. Basic earnings per share was $1.80 for the year ended December 31, 2024, a decrease of $0.04 or 2% as compared to 2023. Diluted earnings per share was $1.79 for the year ended December 31, 2024, a decrease of $0.05 or 3% as compared to 2023.The decrease in net income was primarily due to a $15.0 million decrease in noninterest income and a $13.4 million decrease in net interest income. This was partially offset by an $11.9 million decrease in the Provision and an $11.7 million decrease in the provision for income taxes.

Our return on average total assets was 1.16% for the year ended December 31, 2025, an increase of 20 basis points as compared to 2024, and our return on average total stockholders’ equity was 10.26% for the year ended December 31, 2025, an increase of 126 basis points as compared to 2024. Our return on average tangible assets was 1.21% for the year ended December 31, 2025, an increase of 21 basis points as compared to 2024, and our return on average tangible stockholders’ equity was 16.27% for the year ended December 31, 2025, an increase of 153 basis points as compared to 2024, due to higher net income, offset by an increase in average tangible stockholders’ equity. Our efficiency ratio was 56.43% for the year ended December 31, 2025 as compared to 61.57% in 2024. Return on average tangible assets and return on average tangible stockholders’ equity are non-GAAP financial measures. For a reconciliation to the most directly comparable GAAP financial measures for return on average tangible assets and return on average tangible stockholders’ equity, see Table 2, GAAP to Non-GAAP Reconciliation.

Our return on average total assets was 0.96% for the year ended December 31, 2024, an increase of one basis point as compared to 2023, and our return on average total stockholders’ equity was 9.00% for the year ended December 31, 2024, a decrease of 101 basis points as compared to 2023. Our return on average tangible assets was 1.00% for the year ended December 31, 2024, an increase of one basis point as compared to 2023, and our return on average tangible stockholders’ equity was 14.74% for the year ended December 31, 2024, a decrease of 265 basis points as compared to 2023, due to an increase in average tangible stockholders’ equity, which resulted in part from a decrease in net unrealized losses in our investment securities portfolio, and lower net income. Our efficiency ratio was 61.57% for the year ended December 31, 2024 as compared to 59.48% in 2023. Return on average tangible assets and return on average tangible stockholders’ equity are non-GAAP financial measures. For a reconciliation to the most directly comparable GAAP financial measures for return on average tangible assets and return on average tangible stockholders’ equity, see Table 2, GAAP to Non-GAAP Reconciliation.

Our results for the December 31, 2025 were highlighted by the following:

Column 1Column 2Column 3
Net interest income was $663.7 million for the year ended December 31, 2025, an increase of $41.0 million or 7% as compared to 2024. Our net interest margin was 3.15% for the year ended December 31, 2025, an increase of 20 basis points as compared to 2024. The increase in net interest income was primarily due to lower deposit funding costs, higher average balances on our interest-bearing deposits in other banks and lower borrowing costs, partially offset by lower rates on our earning assets driven by lower yields in our loan and lease portfolio, and lower average balances in our investment securities portfolio.

Column 1Column 2Column 3
The Provision was $27.2 million for the year ended December 31, 2025, an increase of $12.5 million or 84% as compared to 2024. The increase in the Provision was primarily due to increases in the provision for home equity lines, commercial and industrial loans, construction loans, commercial real estate loans and lease financing and the provision for unfunded construction, home equity line, commercial real estate and commercial and industrial commitments. This was partially offset by decreases in the provision for residential mortgage loans and consumer loans. The Provision is recorded to maintain the ACL and the reserve for unfunded commitments at levels deemed adequate to absorb lifetime expected credit losses in our loan and lease portfolio and unfunded loan and lease commitments as of the balance sheet date.

Column 1Column 2Column 3
Noninterest income was $217.0 million for the year ended December 31, 2025, an increase of $31.2 million or 17% as compared to 2024. The increase was primarily due to $26.2 million of net losses on the sale of investment securities in 2024, a $7.3 million increase in other service charges and fees and a $2.8 million increase in bank-owned life insurance (“BOLI”) income, partially offset by a $2.6 million decrease in credit and debit card fees, a $1.6 million decrease in other noninterest income and a $1.4 million decrease in trust and investment services income.

53

Table of Contents

Column 1Column 2Column 3
Noninterest expense was $499.3 million for the year ended December 31, 2025, a decrease of $1.8 million as compared to 2024. The decrease in noninterest expense was primarily due to an $8.6 million decrease in other noninterest expenses and a $7.0 million decrease in regulatory assessment and fees, partially offset by a $10.3 million increase in salaries and employee benefits expense, a $2.4 million increase in equipment expense and a $1.3 million increase in occupancy expense.

Our results for the December 31, 2024 were highlighted by the following:

Column 1Column 2Column 3
Net interest income was $622.7 million for the year ended December 31, 2024, a decrease of $13.4 million or 2% as compared to 2023. Our net interest margin was 2.95% for the year ended December 31, 2024, an increase of three basis points as compared to 2023. The decrease in net interest income was primarily due to higher deposit funding costs and lower average balances in our investment securities portfolio, partially offset by higher rates on our earning assets driven by higher yields in our loan and lease portfolio, higher average balances on our interest-bearing deposits in other banks and lower borrowing costs.

Column 1Column 2Column 3
The Provision was $14.8 million for the year ended December 31, 2024, a decrease of $11.9 million as compared to 2023. The decrease in the Provision was primarily due to decreases in the provision for construction loans, commercial real estate loans and home equity lines and the provision for unfunded commercial and industrial, construction, home equity line and commercial real estate commitments. This was partially offset by increases in the provision for consumer loans, commercial and industrial loans and residential mortgage loans. The Provision is recorded to maintain the ACL and the reserve for unfunded commitments at levels deemed adequate to absorb lifetime expected credit losses in our loan and lease portfolio and unfunded loan and lease commitments as of the balance sheet date.

Column 1Column 2Column 3
Noninterest income was $185.8 million for the year ended December 31, 2024, a decrease of $15.0 million or 7% as compared to 2023. The decrease was primarily due to a $26.2 million net loss on the sale of investment securities and a $1.0 million decrease in other noninterest income, partially offset by an $8.6 million increase in other services charges and fees, a $2.5 million increase in BOLI income and a $1.4 million increase in service charges on deposits accounts.

Column 1Column 2Column 3
Noninterest expense was $501.2 million for the year ended December 31, 2024, an increase of $0.1 million as compared to 2023. The increase in noninterest expense was primarily due to a $9.8 million increase in salaries and employee benefits expense, an $8.8 million increase in equipment expense and a $2.2 million increase in card rewards program expense. This was partially offset by a $13.0 million decrease in regulatory assessment and fees, a $5.5 million decrease in contracted services and professional fees, a $1.7 million decrease in other noninterest expense and a $0.6 million decrease in occupancy expense.

Balance sheet highlights consisted of the following:

Column 1Column 2Column 3
Total loans and leases were $14.3 billion as of December 31, 2025, a decrease of $95.7 million or 1% as compared to December 31, 2024. This decrease was primarily due to decreases in construction loans, commercial and industrial loans and residential real estate loans, partially offset by an increase in commercial real estate loans.

Column 1Column 2Column 3
The ACL was $168.5 million as of December 31, 2025, an increase of $8.1 million or 5% from December 31, 2024. The ratio of our ACL to total loans and leases outstanding was 1.18% as of December 31, 2025, an increase of seven basis points compared to December 31, 2024. The ACL was considered adequate based on our ongoing analysis of estimated expected credit losses, credit risk profiles, current economic outlook, coverage ratios and other relevant factors.

54

Table of Contents

Column 1Column 2Column 3
Our investment portfolio is comprised of high-grade investment securities, primarily collateralized mortgage obligations issued by the Government National Mortgage Association (“Ginnie Mae”), the Federal National Mortgage Association (“Fannie Mae”) and the Federal Home Loan Mortgage Corporation (“Freddie Mac”) and mortgage-backed securities issued by Ginnie Mae, Freddie Mac, Fannie Mae, Municipal Housing Authorities and non-agency entities. The total carrying value of our investment securities portfolio was $5.6 billion as of December 31, 2025, a decrease of $107.9 million or 2% from December 31, 2024. The lower balances in investment securities were driven by payments and maturities during December 31, 2025, which were placed into cash.

Column 1Column 2Column 3
Total deposits were $20.5 billion as of December 31, 2025, an increase of $193.5 million or 1% from December 31, 2024. This increase was primarily due to a $287.5 million increase in savings deposit balances, a $262.0 million increase in money market deposit balances and a $71.8 million increase in time deposit balances, partially offset by a $427.9 million decrease in demand deposit balances.

Column 1Column 2Column 3
Total stockholders’ equity was $2.8 billion as of December 31, 2025, an increase of $151.9 million or 6% from December 31, 2024. This increase was primarily due to earnings for the year ended December 31, 2025 of $276.3 million and other comprehensive income, net of tax, of $95.9 million, primarily due to changes in our investment securities portfolio, partially offset by dividends declared and paid to the Company’s stockholders of $129.9 million and common stock repurchased of $100.0 million.

Analysis of Results of Operations

Net Interest Income

For the years ended December 31, 2025, 2024, and 2023, average balances, related income and expenses, on a fully taxable-equivalent basis, and resulting yields and rates are presented in Table 3. An analysis of the change in net interest income, on a fully taxable-equivalent basis, is presented in Table 4.

55

Table of Contents

Average Balances and Interest RatesTable 3
Year EndedYear EndedYear Ended
December 31, 2025December 31, 2024December 31, 2023
AverageIncome/Yield/AverageIncome/Yield/AverageIncome/Yield/
(dollars in millions)​ ​ ​BalanceExpenseRate​ ​ ​BalanceExpenseRateBalanceExpenseRate
Earning Assets​ ​ ​​ ​ ​​ ​ ​​ ​ ​​ ​ ​​ ​ ​​ ​ ​​ ​ ​
Interest-Bearing Deposits in Other Banks$1,313.6$56.54.30%$900.8$47.35.25%$512.3$26.55.18%
Available-for-Sale Investment Securities
Taxable1,929.654.02.802,090.054.22.602,871.873.82.57
Non-Taxable1.20.15.251.50.15.4510.20.65.55
Held-to-Maturity Investment Securities
Taxable3,067.952.21.703,321.656.61.703,579.060.71.70
Non-Taxable596.314.12.37602.615.62.58607.715.92.61
Total Investment Securities5,595.0120.42.156,015.7126.52.107,068.7151.02.14
Loans Held for Sale0.46.001.30.16.020.46.63
Loans and Leases(1)
Commercial and industrial2,190.6134.36.132,172.4148.66.842,182.3141.06.46
Commercial real estate4,473.9272.06.084,310.1282.36.554,257.9266.06.25
Construction883.158.96.67985.473.57.46877.762.17.08
Residential:
Residential mortgage4,102.9162.63.964,220.2163.43.874,308.0156.43.63
Home equity line1,161.854.44.681,162.951.04.391,131.139.33.47
Consumer1,018.577.57.611,051.573.46.981,178.671.56.07
Lease financing433.817.13.94410.316.33.98330.714.14.26
Total Loans and Leases14,264.6776.85.4514,312.8808.55.6514,266.3750.45.26
Other Earning Assets32.71.75.1753.63.15.88104.31.31.20
Total Earning Assets(2)21,206.3955.44.5121,284.2985.54.6321,952.0929.24.23
Cash and Due from Banks230.6238.3265.1
Other Assets2,480.52,474.22,408.3
Total Assets$23,917.4$23,996.7$24,625.4
Interest-Bearing Liabilities
Interest-Bearing Deposits
Savings$6,275.4$84.21.34%$5,990.7$91.61.53%$6,124.7$71.51.17%
Money Market3,942.291.12.314,064.0117.82.903,869.186.12.22
Time3,357.4104.03.103,324.8126.33.803,040.0100.63.31
Total Interest-Bearing Deposits13,575.0279.32.0613,379.5335.72.5113,033.8258.21.98
Federal Funds Purchased17.20.84.45
Other Short-Term Borrowings176.07.44.22424.920.04.70261.913.04.98
Long-Term Borrowings261.612.54.78
Other Interest-Bearing Liabilities18.00.94.7229.61.65.3957.13.05.15
Total Interest-Bearing Liabilities13,769.0287.62.0913,834.0357.32.5813,631.6287.52.11
Net Interest Income$667.8$628.2$641.7
Interest Rate Spread(3)2.42%2.05%2.12%
Net Interest Margin(4)3.15%2.95%2.92%
Noninterest-Bearing Demand Deposits6,814.46,994.58,126.4
Other Liabilities640.6611.0520.7
Stockholders' Equity2,693.42,557.22,346.7
Total Liabilities and Stockholders' Equity$23,917.4$23,996.7$24,625.4
Column 1Column 2
(1)Non-performing loans and leases are included in the respective average loan and lease balances. Income, if any, on such loans and leases is recognized on a cash basis.
Column 1Column 2
(2)Interest income includes taxable-equivalent basis adjustments of $4.1 million, $5.4 million and $5.6 million for the years ended December 31, 2025, 2024 and 2023, respectively.
Column 1Column 2
(3)Interest rate spread is the difference between the average yield on earning assets and the average rate paid on interest-bearing liabilities, on a fully taxable-equivalent basis.
Column 1Column 2
(4)Net interest margin is net interest income, on a fully taxable-equivalent basis, divided by average total earning assets.

56

Table of Contents

Analysis of Change in Net Interest IncomeTable 4
Year Ended December 31, 2025Year Ended December 31, 2024
Compared to December 31, 2024Compared to December 31, 2023
(dollars in millions)VolumeRateTotal(1)VolumeRateTotal(1)
Change in Interest Income:
Interest-Bearing Deposits in Other Banks$18.9$(9.7)$9.2$20.4$0.4$20.8
Available-for-Sale Investment Securities
Taxable(4.3)4.1(0.2)(20.4)0.8(19.6)
Non-Taxable(0.5)(0.5)
Held-to-Maturity Investment Securities
Taxable(4.4)(4.4)(4.1)(4.1)
Non-Taxable(0.2)(1.3)(1.5)(0.1)(0.2)(0.3)
Total Investment Securities(8.9)2.8(6.1)(25.1)0.6(24.5)
Loans Held for Sale(0.1)(0.1)0.10.1
Loans and Leases
Commercial and industrial1.2(15.5)(14.3)(0.7)8.37.6
Commercial real estate10.4(20.7)(10.3)3.313.016.3
Construction(7.2)(7.4)(14.6)7.93.511.4
Residential:
Residential mortgage(4.6)3.8(0.8)(3.2)10.27.0
Home equity line3.43.41.110.611.7
Consumer(2.4)6.54.1(8.2)10.11.9
Lease financing1.0(0.2)0.83.2(1.0)2.2
Total Loans and Leases(1.6)(30.1)(31.7)3.454.758.1
Other Earning Assets(1.1)(0.3)(1.4)(0.9)2.71.8
Total Change in Interest Income7.2(37.3)(30.1)(2.1)58.456.3
Change in Interest Expense:
Interest-Bearing Deposits
Savings4.2(11.6)(7.4)(1.6)21.720.1
Money Market(3.4)(23.3)(26.7)4.527.231.7
Time1.2(23.5)(22.3)10.015.725.7
Total Interest-Bearing Deposits2.0(58.4)(56.4)12.964.677.5
Federal Funds Purchased(0.4)(0.4)(0.8)
Other Short-Term Borrowings(10.7)(1.9)(12.6)7.7(0.7)7.0
Long-Term Borrowings(6.3)(6.2)(12.5)
Other Interest-Bearing Liabilities(0.5)(0.2)(0.7)(1.5)0.1(1.4)
Total Change in Interest Expense(9.2)(60.5)(69.7)12.457.469.8
Change in Net Interest Income$16.4$23.2$39.6$(14.5)$1.0$(13.5)
Column 1Column 2
(1)The change in interest income and expense not solely due to changes in volume or rate has been allocated on a pro-rata basis to the volume and rate columns.

Net interest income, on a fully taxable-equivalent basis, was $667.8 million for the year ended December 31, 2025, an increase of $39.6 million or 6% as compared to 2024. Our net interest margin was 3.15% for the year ended December 31, 2025, an increase of 20 basis points as compared to 2024. The increase in net interest income, on a fully taxable-equivalent basis, was primarily due to lower deposit funding costs, higher average balances on our interest-bearing deposits in other banks and lower borrowing costs. This was partially offset by lower rates on our earning assets driven by lower yields in our loan and lease portfolio and lower average balances in our investment securities portfolio. Deposit funding costs were $279.3 million for the year ended December 31, 2025, a decrease of $56.4 million or 17% compared to 2024, primarily due to a decrease in interest rates. Rates paid on our interest-bearing deposits were 206 basis points for the year ended December 31, 2025, a decrease of 45 basis points compared to 2024, primarily due to rate decreases. For the year ended December 31, 2025, the average balance of our interest-bearing deposits in other banks was $1.3 billion, an increase of $412.8 million or 46% compared to the same period in 2024. Total borrowing costs were $7.4 million for the year ended December 31, 2025, a decrease of $12.6 million or 63% compared to 2024. $250.0 million of FHLB advances matured during the third quarter of 2025. Yields on our loans and leases were 5.45% for the year ended December 31, 2025, a decrease of 20 basis points as compared to 2024, primarily due to decreases in yields from our adjustable-rate commercial real estate and commercial and industrial loans, which are typically based on the SOFR. For the year ended December 31, 2025, average balances on our investment securities portfolio was $5.6 billion, a decrease of $420.7 million or 7% compared to 2024, primarily due to payments and maturities of securities during the period.

57

Table of Contents

Net interest income, on a fully taxable-equivalent basis, was $628.2 million for the year ended December 31, 2024, a decrease of $13.5 million or 2% as compared to 2023. Our net interest margin was 2.95% for the year ended December 31, 2024, an increase of three basis points as compared to 2023. The decrease in net interest income, on a fully taxable-equivalent basis, was primarily due to higher deposit funding costs and lower average balances in our investment securities portfolio. This was partially offset by higher rates on our earning assets driven by higher yields in our loan and lease portfolio, higher average balances on our interest-bearing deposits in other banks and lower borrowing costs. Deposit funding costs were $335.7 million for the year ended December 31, 2024, an increase of $77.5 million or 30% compared to 2023, primarily due to an increase in interest rates. Rates paid on our interest-bearing deposits were 251 basis points for the year ended December 31, 2024, an increase of 53 basis points compared to 2023, primarily due to rate increases. For the year ended December 31, 2024, average balances on our investment securities portfolio was $6.0 billion, a decrease of $1.1 billion or 15% compared to 2023, primarily due to payments, maturities and restructuring of securities during the period. Yields on our loans and leases were 5.65% for the year ended December 31, 2024, an increase of 39 basis points as compared to 2023, driven by higher average yields on our adjustable-rate loans, runoff of lower fixed-rate loans and higher rates on new loan originations during the period. For the year ended December 31, 2024, the average balance of our interest-bearing deposits in other banks was $900.8 million, an increase of $388.5 million or 76% compared to the same period in 2023. Total borrowing costs were $20.0 million for the year ended December 31, 2024, a decrease of $6.3 million or 24% compared to 2023. During the third quarter of 2024, $500.0 million of FHLB advances matured and a new $250.0 million short-term FHLB advance was taken.

The Federal Reserve influences the general market rates of interest, including the deposit and loan rates offered by many financial institutions. Our loan portfolio is affected by changes in the prime interest rate. The prime rate began in 2023 at 7.50% and increased a total of 100 basis points (25 basis points each in February, March, May and July) to end the year at 8.50%. During 2024, the prime rate decreased a total of 100 basis points (50 basis points in September, and 25 basis points in both November and December) to end the year at 7.50%. In 2025, the prime rate decreased 75 basis points (25 basis points each in September, October and December) to end the year at 6.75%. Our loan portfolio is also impacted by changes in the SOFR. At December 31, 2025, the one-month and three-month CME Term SOFR interest rates were 3.70% and 3.66%, respectively. At December 31, 2024, the one-month and three-month CME Term SOFR interest rates were 4.33% and 4.31%, respectively. At December 31, 2023, the one-month and three-month CME Term SOFR interest rates were 5.35% and 5.33%, respectively. The target range for the federal funds rate, which is the cost of immediately available overnight funds, began in 2023 at 4.25% to 4.50%, and increased a total of 100 basis points to end the year at 5.25% to 5.50%. During 2024, the federal funds rate decreased a total of 100 basis points to end the year at 4.25% to 4.50%. In 2025, the federal funds rate decreased 75 basis points to end the year at 3.50% to 3.75%.

Provision for Credit Losses

The Provision was $27.2 million for the year ended December 31, 2025, compared to a Provision of $14.8 million in 2024. For the year ended December 31, 2025, the Provision included $24.4 million in provision for credit losses for loans and leases, compared to $17.5 million in provision for credit losses for loans and leases in 2024, and $2.9 million in provision for credit losses for the reserve for unfunded commitments, compared to a negative $2.8 million in provision for credit losses for the reserve for unfunded commitments in 2024. The increase in the Provision was primarily due to increases in the provision for home equity lines, commercial and industrial loans, construction loans, commercial real estate loans and lease financing and the provision for unfunded construction, home equity line, commercial real estate and commercial and industrial commitments. This was partially offset by decreases in the provision for residential mortgage loans and consumer loans. We recorded net charge-offs of $16.3 million and $13.6 million for the years ended December 31, 2025 and 2024, respectively. This represented net charge-offs of 0.11% and 0.10% of total average loans and leases for the years ended December 31, 2025 and 2024, respectively. The ACL was $168.5 million and $160.4 million as of December 31, 2025 and 2024, respectively, and represented 1.18% of total outstanding loans and leases as of December 31, 2025, compared to 1.11% of total outstanding loans and leases as of December 31, 2024. The reserve for unfunded commitments was $35.7 million as of December 31, 2025, compared to $32.8 million as of December 31, 2024. The Provision is recorded to maintain the ACL and the reserve for unfunded commitments at levels deemed adequate by management based on the factors noted in the “Risk Governance and Quantitative and Qualitative Disclosures About Market Risk — Credit Risk” section of this MD&A.

58

Table of Contents

Noninterest Income

Table 5 presents the major components of noninterest income for the years ended December 31, 2025, 2024 and 2023:

Noninterest IncomeTable 5
Year Ended December 31,ChangeChange
(dollars in thousands)202520242023​ ​ ​2025vs.2024​ ​ ​2024vs.2023
Service charges on deposit accounts$31,636$31,090$29,647$5462%$1,4435%
Credit and debit card fees61,80764,40163,888(2,594)(4)5131
Other service charges and fees53,15345,86237,2997,291168,56323
Trust and investment services income36,94138,30638,449(1,365)(4)(143)
Bank-owned life insurance20,61317,86115,3262,752152,53517
Investment securities (losses) gains, net37(26,171)79226,208n/m(26,963)n/m
Other12,85914,45415,414(1,595)(11)(960)(6)
Total noninterest income$217,046$185,803$200,815$31,24317%$(15,012)(7)%

n/m – Denotes a variance that is not a meaningful metric to inform the change in noninterest income from the year ended December 31, 2025 to the same period in 2024 and from the year ended December 31, 2024 to the same period in 2023.

Total noninterest income was $217.0 million for the year ended December 31, 2025, an increase of $31.2 million or 17% as compared to 2024. Total noninterest income was $185.8 million for the year ended December 31, 2024, a decrease of $15.0 million or 7% as compared to 2023.

Service charges on deposit accounts were $31.6 million for the year ended December 31, 2025, an increase of 0.5 million or 2% as compared to 2024. This increase was primarily due to a $1.1 million increase in account analysis service charges, partially offset by a $0.3 million decrease in overdraft and checking account fees and a $0.2 million decrease in ATM interchange fees from customers. Service charges on deposit accounts were $31.1 million for the year ended December 31, 2024, an increase of $1.4 million or 5% as compared to 2023. This increase was primarily due to a $2.6 million increase in account analysis service charges, partially offset by a $1.2 million decrease in overdraft and checking account fees.

Credit and debit card fees were $61.8 million for the year ended December 31, 2025, a decrease of $2.6 million or 4% as compared to 2024. This decrease was primarily due to a $3.1 million decrease in interchange settlement fees and a $0.8 million decrease in ATM interchange and surcharge fees, partially offset by a $1.3 million increase in merchant service revenues. Credit and debit card fees were $64.4 million for the year ended December 31, 2024, an increase of $0.5 million or 1% as compared to 2023. This increase was primarily due to a $2.6 million increase in debit card interchange fees, a $1.9 million decrease in network association dues and a $1.4 million increase in interchange settlement fees, partially offset by a $3.2 million decrease in ATM interchange and surcharge fees, a $1.3 million decrease in merchant service revenues and a $0.6 million decrease in rental fees from credit card terminals.

Other service charges and fees were $53.2 million for the year ended December 31, 2025, an increase of $7.3 million or 16% as compared to 2024. This increase was primarily due to a $7.3 million increase in fees from annuities and securities and a $0.8 million increase in fees from standby letters of credit arrangements, partially offset by a $0.3 million decrease in service fees related to participation loans, a $0.2 million decrease in online banking fees and a $0.2 million decrease in insurance income. Other service charges and fees were $45.9 million for the year ended December 31, 2024, an increase of $8.6 million or 23% as compared to 2023. This increase was primarily due to a $6.9 million increase in fees from annuities and securities, a $0.3 million increase in safe deposit box rental fees, a $0.3 million increase in miscellaneous service fees, a $0.3 million increase in cash management service fees, a $0.3 million increase in insurance income and a $0.3 million increase in fees from standby letters of credit arrangements.

Trust and investment services income was $36.9 million for the year ended December 31, 2025, a decrease of $1.4 million or 4% as compared to 2024. This decrease was primarily due to a $2.4 million decrease in investment management fees and a $0.5 million decrease in irrevocable trust fees, partially offset by a $0.6 million increase in business cash management fees, a $0.4 million increase in pension plan fees and a $0.3 million increase in money market fund management fees. Trust and investment services income was $38.3 million for the year ended December 31, 2024, a decrease of $0.1 million as compared to 2023.

59

Table of Contents

BOLI income was $20.6 million for the year ended December 31, 2025, an increase of $2.8 million or 15% as compared to 2024. This increase was due to a $4.7 million increase in BOLI earnings, partially offset by a $2.0 million decrease in death benefit proceeds from life insurance policies. BOLI income was $17.9 million for the year ended December 31, 2024, an increase of $2.5 million or 17% as compared to 2023. This increase was due to a $3.0 million increase in BOLI earnings, partially offset by a $0.4 million decrease in death benefit proceeds from life insurance policies.

Net gains on the sale of investment securities were nil for the year ended December 31, 2025. Net losses on the sale of investment securities were $26.2 million for the year ended December 31, 2024, an increase in net losses of $27.0 million as compared to the same period in 2023. The net losses were primarily due to the investment portfolio restructuring and sale of investment securities resulting in a realized loss of $26.2 million for the year ended December 31, 2024.

Other noninterest income was $12.9 million for the year ended December 31, 2025, a decrease of $1.6 million or 11% as compared to 2024. This decrease was primarily due to a $3.7 million decrease in insurance proceeds received during 2025 as compared to 2024 and a $1.6 million excise tax refund received during the year ended December 31, 2024. This was partially offset by a $1.6 million increase in customer-related interest rate swap fees, a $1.1 million decrease in net losses recognized in income related to derivative contracts and a $1.0 million increase in volume-based incentives. Other noninterest income was $14.5 million for the year ended December 31, 2024, a decrease of $1.0 million or 6% as compared to 2023. This decrease was primarily due to a $7.9 million gain on the sale of a bank property in 2023 and a $1.2 million decrease in volume-based incentives. This was partially offset by $4.1 million in insurance proceeds received during the year ended December 31, 2024, a $1.6 million excise tax refund received during the year ended December 31, 2024, a $1.5 million decrease in net losses recognized in income related to derivative contracts and a $0.5 million decrease in interest paid on collateral payments related to derivative instruments.

Noninterest Expense

Table 6 presents the major components of noninterest expense for the years ended December 31, 2025, 2024 and 2023:

Noninterest ExpenseTable 6
Year Ended December 31,ChangeChange
(dollars in thousands)202520242023​ ​ ​2025vs.2024​ ​ ​2024vs.2023
Salaries and employee benefits$245,906$235,565$225,755$10,3414%$9,8104%
Contracted services and professional fees60,29760,91266,423(615)(1)(5,511)(8)
Occupancy30,22428,97129,6081,2534(637)(2)
Equipment56,29253,90245,1092,39048,79319
Regulatory assessment and fees12,08019,09132,073(7,011)(37)(12,982)(40)
Advertising and marketing8,5737,7197,615854111041
Card rewards program33,36333,83131,627(468)(1)2,2047
Other52,61061,19862,928(8,588)(14)(1,730)(3)
Total noninterest expense$499,345$501,189$501,138$(1,844)%$51%

Total noninterest expense was $499.3 million for the year ended December 31, 2025, a decrease of $1.8 million as compared to 2024. Total noninterest expense was $501.2 million for the year ended December 31, 2024, an increase of $0.1 million as compared to 2023.

60

Table of Contents

Salaries and employee benefits expense was $245.9 million for the year ended December 31, 2025, an increase of $10.3 million or 4% as compared to 2024. This increase was primarily due to a $10.7 million increase in incentive compensation, a $2.4 million increase in base salaries and related payroll taxes and a $0.5 million increase in group health plan costs. This was partially offset by a $2.0 million increase in payroll and benefit costs being deferred as loan origination costs, a $0.6 million decrease in state unemployment tax expense, a $0.3 million decrease in nonrecurring separation agreements and severance costs and a $0.3 million decrease in adjustments made to the deferred compensation plan as a result of market conditions. Salaries and employee benefits expense was $235.6 million for the year ended December 31, 2024, an increase of $9.8 million or 4% as compared to 2023. This increase was primarily due to a $9.7 million increase in incentive compensation, a $1.8 million increase in retirement plan expenses, a $1.2 million decrease in payroll and benefit costs being deferred as loan origination costs and a $1.0 million increase in group health plan costs. This was partially offset by a $1.1 million decrease in other compensation, primarily related to a decrease in nonrecurring separation agreements and severance costs, partially offset by adjustments made to the deferred compensation plan as a result of market conditions, a $0.9 million decrease in employee overtime pay expense, a $0.9 million decrease in state unemployment tax expense and a $0.6 million decrease in temporary help expenses.

Contracted services and professional fees were $60.3 million for the year ended December 31, 2025, a decrease of $0.6 million or 1% as compared to 2024. This decrease was primarily due to a $1.1 million decrease in outside services, primarily attributable to technology-related projects, marketing and new customer services, and a $0.7 million decrease in audit, legal and consultant fees, partially offset by a $1.2 million increase in contracted data processing expenses. Contracted services and professional fees were $60.9 million for the year ended December 31, 2024, a decrease of $5.5 million or 8% as compared to 2023. This decrease was primarily due to a $4.3 million decrease in outside services, primarily attributable to technology-related projects, marketing and new customer services, a $0.6 million decrease in contracted data processing expenses and a $0.6 million decrease in audit, legal and consultant fees.

Occupancy expense was $30.2 million for the year ended December 31, 2025, an increase of $1.3 million or 4% as compared to 2024. This increase was primarily due to a $1.6 million increase in building depreciation, partially offset by a $0.4 million decrease in utilities expense. Occupancy expense was $29.0 million for the year ended December 31, 2024, a decrease of $0.6 million or 2% as compared to 2023. This decrease was primarily due to a $0.5 million increase in net sublease rental income and a $0.3 million decrease in building depreciation, partially offset by a $0.4 million increase in lease-related insurance expense.

Equipment expense was $56.3 million for the year ended December 31, 2025, an increase of $2.4 million or 4% as compared to 2024. This increase was primarily due to a $2.0 million increase in technology-related amortization and licensing and maintenance fees and a $0.6 million increase in furniture and equipment depreciation, partially offset by a $0.3 million decrease in other furniture and equipment expense. Equipment expense was $53.9 million for the year ended December 31, 2024, an increase of $8.8 million or 19% as compared to 2023. This increase was primarily due to an $8.0 million increase in technology-related amortization and licensing and maintenance fees, a $0.5 million increase in furniture and equipment depreciation and a $0.3 million increase in other furniture and equipment expense.

Regulatory assessment and fees were $12.1 million for the year ended December 31, 2025, a decrease of $7.0 million or 37% as compared to 2024. Regulatory assessment and fees were $19.1 million for the year ended December 31, 2024, a decrease of $13.0 million or 40% as compared to 2023. In October 2022, the FDIC adopted a final rule to increase the initial base deposit insurance assessment rate schedules by 2 basis points beginning with the first quarterly assessment period of 2023. In May 2023, the FDIC issued a notice of proposed rulemaking for a special assessment to replenish the deposit insurance fund following the 2023 bank failures. In November 2023, the FDIC approved a final rule to implement the special assessment and we recorded a $16.3 million expense in December 2023. During the first quarter of 2024, the FDIC issued a notice that the original loss estimate related to the 2023 bank failures was subsequently increased and that this increase would result in an additional assessment expense to affected institutions. As a result, we recorded a net expense related to the additional special assessment of $3.5 million for the year ended December 31, 2024. In December 2025, the FDIC reduced the rate at which the assessment is collected for the eighth quarter of the collection period, with an invoice payment date of March 30, 2026, from 3.36 basis points to 2.97 basis points. We recorded a reduction in the expense related to the additional special assessment of $2.6 million in 2025 to bring the net loss to $0.9 million as of December 31, 2025.

61

Table of Contents

Advertising and marketing expense was $8.6 million for the year ended December 31, 2025, an increase of $0.9 million or 11% as compared to 2024. This increase was primarily due to a $0.9 million increase in advertising costs. Advertising and marketing expense was $7.7 million for the year ended December 31, 2024, an increase of $0.1 million or 1% as compared to 2023.

Card rewards program expense was $33.4 million for the year ended December 31, 2025, a decrease of $0.5 million or 1% as compared to 2024. This decrease was primarily due to a $0.4 million decrease in priority rewards card redemptions. Card rewards program expense was $33.8 million for the year ended December 31, 2024, an increase of $2.2 million or 7% as compared to 2023. This increase was primarily due to a $1.6 million increase in credit card cash reward redemptions and a $1.6 million increase in interchange fees paid to our credit card partners, partially offset by a $0.7 million decrease in priority rewards card redemptions and a $0.3 million decrease in international transaction fees.

Other noninterest expense was $52.6 million for the year ended December 31, 2025, a decrease of $8.6 million or 14% as compared to 2024. This decrease was primarily due to a $4.6 million decrease in operational losses and other charge-offs, a $3.8 million decrease in expense due to adjustments to certain liabilities assumed as a result of the Reorganization Transactions, a $1.1 million decrease in costs associated with a fund acquired by the Company and a $0.6 million decrease in pension-related expenses. This was partially offset by a $1.0 million increase in charitable contributions and donations and a $0.7 million increase in brokers fees. Other noninterest expense was $61.2 million for the year ended December 31, 2024, a decrease of $1.7 million or 3% as compared to 2023. This decrease was primarily due to a $3.3 million decrease in operational losses and other charge-offs, a $2.1 million decrease in charitable contributions, a $1.0 million decrease in pension-related expenses, a $0.8 million decrease in losses incurred due to natural disasters and a $0.6 million decrease in business privilege tax expense. This was partially offset by a $3.8 million increase in expense due to adjustments to certain liabilities assumed as a result of the Reorganization Transactions, a $1.0 million increase in brokers fees, a $0.6 million increase in costs associated with a fund acquired by the Company and a $0.6 million increase in other tax expense.

Provision for Income Taxes

The provision for income taxes was $78.0 million (reflecting an effective tax rate of 22.01%) for the year ended December 31, 2025, compared with a provision for income taxes of $62.5 million (reflecting an effective tax rate of 21.35%) in 2024. On July 4, 2025, President Trump signed and enacted the One Big Beautiful Bill Act (“OBBBA”) into law. Its enactment did not have a material impact to our income tax expense or effective tax rate. This legislation made significant changes to the energy credit provisions which may impact the Company’s ability to originate solar leases in the future. Additional information about the provision for income taxes is presented in “Note 15. Income Taxes” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data.

62

Table of Contents

Analysis of Business Segments

Our business segments are Retail Banking and Commercial Banking, with all other activities, including Treasury, reported in Corporate/Other. Table 7 summarizes net income (loss) from our business segments and Corporate/Other for the years ended December 31, 2025, 2024 and 2023. Additional information about operating segment performance and Corporate/Other is presented in “Note 22. Reportable Operating Segments” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data.

During the quarter ended December 31, 2025, we realigned our internal organizational and management reporting structure. As a result of this change, we reduced our reportable operating segments from three to two. Our reportable segments are now Retail Banking and Commercial Banking. Activities previously reported within the Treasury and Other segment are now included in Corporate/Other, as Treasury exists to support our operating segments. The change in reportable segments reflects how our chief operating decision maker currently evaluates performance and allocates resources. In addition, during the third quarter of 2025, we made changes to the internal measurement of segment operating profits for the purpose of evaluating segment performance and resource allocation. The primary reason for the change was to align loan and deposit balances within the business segment that directly manages them. Specifically, certain loan and deposit balances previously included as part of the Retail Banking and Commercial Banking segments were reclassified among the segments and what is now Corporate/Other. The reallocation of select loan and deposit balances affected net interest income, net interest income after provision for credit losses, provision for income taxes, net income and segment earning assets. We have reported our selected financial information using the new loan and deposit balance alignments and using two reportable operating segments for the year ended December 31, 2025. Prior-period segment information has been recast to conform to the current presentation.

Business Segments and Corporate/Other Net Income (Loss)Table 7
Year Ended December 31,
(dollars in thousands)202520242023
Retail Banking$250,528$227,860$173,565
Commercial Banking130,015142,995104,706
Corporate/Other(104,277)(140,726)(43,288)
Consolidated Total$276,266$230,129$234,983

Retail Banking.  Our Retail Banking segment includes the financial products and services we provide to consumers and small businesses. Loan and lease products offered include residential and commercial mortgage loans, home equity lines of credit and loans, automobile loans and leases, secured and unsecured lines of credit, installment loans, and small business loans and leases. Deposit products offered include checking, savings and time deposit accounts. Our Retail Banking segment also includes our wealth management services. Products and services from Retail Banking are delivered to customers through 49 banking locations throughout the State of Hawaii, Guam and Saipan.

63

Table of Contents

Net income for the Retail Banking segment was $250.5 million for the year ended December 31, 2025, an increase of $22.7 million or 10% as compared to 2024. The increase in net income for the Retail Banking segment was primarily due to a $24.8 million increase in net interest income, a $5.6 million increase in noninterest income and a $4.3 million decrease in noninterest expense, partially offset by a $9.0 million increase in the provision for income taxes and a $3.1 million increase in the Provision. The increase in net interest income was primarily due to higher deposit spreads and loan spreads. The increase in noninterest income was primarily due to an increase in other service charges and fees, partially offset by a decrease in trust and investment services income. The decrease in noninterest expense was primarily due decreases in regulatory assessments and fees and operational losses and other charge-offs. The increase in the provision for income taxes was primarily due to the increase in pretax income, partially offset by the allocation of the remeasurement of the California deferred tax assets. The increase in the Provision allocated to the Retail Banking segment was primarily due to increases in the provision for home equity lines, commercial and industrial loans, construction loans, commercial real estate loans and lease financing. The increase in total earning assets for the Retail Banking segment was primarily due to increases in our commercial loan and consumer loan portfolios, partially offset by a decrease in our residential real estate loan portfolio.

Net income for the Retail Banking segment was $227.9 million for the year ended December 31, 2024, an increase of $54.3 million or 31% as compared to 2023. The increase in net income for the Retail Banking segment was primarily due to a $47.2 million increase in net interest income, a $9.2 million decrease in noninterest expense, a $8.4 million increase in noninterest income and a $1.6 million decrease in the Provision, partially offset by a $12.1 million increase in the provision for income taxes. The increase in net interest income was primarily due to higher deposit and loan spreads.  The decrease in noninterest expense was primarily due to lower overall expenses that were allocated to the Retail Banking segment and a decrease in regulatory assessments and fees, partially offset by increases in salaries and employee benefits expense and brokers fees. The increase in noninterest income was primarily due to increases in other service charges and fees and service charges on deposit accounts. The decrease in the Provision was primarily due to a decrease in our provision for credit losses for loans and leases allocated to the Retail Banking segment. The increase in the provision for income taxes was primarily due to the increase in pretax income. The decrease in total earning assets for the Retail Banking segment was primarily due to a decrease in our residential real estate loan portfolio.

Commercial Banking.  Our Commercial Banking segment includes our corporate banking related products, commercial real estate loans, commercial lease financing, secured and unsecured lines of credit, automobile loans and auto dealer financing, business deposit products and credit cards. Commercial lending and deposit products are offered primarily to middle-market and large companies locally, nationally and internationally.

Net income for the Commercial Banking segment was $130.0 million for the year ended December 31, 2025, a decrease of $13.0 million or 9% as compared to 2024. The decrease in net income for the Commercial Banking segment was primarily due to a $23.0 million decrease in net interest income, a $3.8 million increase in the Provision and a $1.1 million decrease in noninterest income, partially offset by a $10.6 million decrease in noninterest expense and a $4.4 million decrease in the provision for income taxes. The decrease in net interest income was primarily due to lower loan and lease spreads and deposits spreads, partially offset by higher average deposit balances. The increase in the Provision allocated to the Commercial Banking segment was primarily due to increases in the provision for home equity lines, commercial and industrial loans, construction loans, commercial real estate loans and lease financing.  The decrease in noninterest income was primarily due to a decrease in credit and debit card fees and an excise tax refund and insurance proceeds received in 2024, partially offset by increases in customer-related interest rate swap fees, volume-based incentives and service charges on deposit accounts. The decrease in noninterest expense was primarily due to higher overall credits that were allocated to the Commercial Banking segment and a decrease in regulatory assessment and fees. The decrease in the provision for income taxes was primarily due to the decrease in pretax income, in addition to the allocation of the remeasurement of the California deferred tax assets. The decrease in total earning assets for the Commercial Banking segment was primarily due to a decrease in our commercial loan portfolio.

64

Table of Contents

Net income for the Commercial Banking segment was $143.0 million for the year ended December 31, 2024, an increase of $38.3 million or 37% as compared to 2023. The increase in net income for the Commercial Banking segment was primarily due to a $22.3 million decrease in noninterest expense, an $11.5 million increase in net interest income, a $5.8 million decrease in the Provision and a $4.1 million increase in noninterest income, partially offset by a $5.4 million increase in the provision for income taxes. The decrease in noninterest expense was primarily due to lower overall expenses that were allocated to the Commercial Banking segment, a one-time settlement expense in connection to a lawsuit against the Company incurred in 2023 and a decrease in regulatory assessment and fees, partially offset by an increase in card reward expenses. The increase in net interest income was primarily due to higher deposit spreads and average balances, partially offset by lower loan and lease spreads. The decrease in the Provision was primarily due to a decrease in our provision for credit losses for loans and leases allocated to the Commercial Banking segment. The increase in noninterest income was primarily due to an excise tax refund received in 2024, in addition to increases in credit and debit card fees, other service charges and fees and service charges on deposit accounts, partially offset by a decrease in volume-based incentives. The increase in the provision for income taxes was primarily due to the increase in pretax income. The increase in total earning assets for the Commercial Banking segment was primarily due to increases in our commercial loan and lease financing portfolios, partially offset by a decrease in our consumer loan portfolio.

Analysis of Financial Condition

Liquidity and Capital Resources

Liquidity refers to our ability to maintain cash flow that is adequate to fund operations and meet present and future financial obligations through either the sale or maturity of existing assets or by obtaining additional funding through liability management. We consider the effective and prudent management of liquidity to be fundamental to our health and strength. Our objective is to manage our cash flow and liquidity reserves so that they are adequate to fund our obligations and other commitments on a timely basis and at a reasonable cost.

Liquidity is managed to ensure stable, reliable and cost-effective sources of funds to satisfy demand for credit, deposit withdrawals and investment opportunities. Funding requirements are impacted by loan originations and refinancings, deposit balance changes, liability issuances and settlements and off-balance sheet funding commitments. We consider and comply with various regulatory and internal guidelines regarding required liquidity levels and periodically monitor our liquidity position in light of the changing economic environment and customer activity. Based on periodic liquidity assessments, we may alter our asset, liability and off-balance sheet positions. The Company’s Asset Liability Management Committee (“ALCO”) monitors sources and uses of funds and modifies asset and liability positions as liquidity requirements change. This process, combined with our ability to raise funds in money and capital markets and through private placements, provides flexibility in managing the exposure to liquidity risk.

Immediate liquid resources are available in cash which is primarily on deposit with the Federal Reserve Bank of San Francisco (the “FRB”). As of December 31, 2025 and 2024, cash and cash equivalents were $1.5 billion and $1.2 billion, respectively. Potential sources of liquidity also include investment securities in our available-for-sale portfolio and held-to-maturity portfolio. The carrying values of our available-for-sale investment securities and held-to-maturity investment securities were $2.1 billion and $3.5 billion as of December 31, 2025, respectively. The carrying values of our available-for-sale investment securities and held-to-maturity investment securities were $1.9 billion and $3.8 billion as of December 31, 2024, respectively. As of December 31, 2025 and 2024, we maintained our excess liquidity primarily in collateralized mortgage obligations issued by Ginnie Mae, Fannie Mae and Freddie Mac and mortgage-backed securities issued by Ginnie Mae, Freddie Mac, Fannie Mae, Municipal Housing Authorities and non-agency entities. As of December 31, 2025, our available-for-sale investment securities portfolio was comprised of securities with a weighted average life of approximately 4.7 years and our held-to-maturity investment securities portfolio was comprised of securities with a weighted average life of approximately 7.3 years. These funds offer substantial resources to meet either new loan demand or to help offset reductions in our deposit funding base as they provide quick sources of liquidity by pledging to obtain secured borrowings and repurchase agreements or sales of our available-for-sale securities portfolio. Liquidity is further enhanced by our ability to pledge loans to access secured borrowings from the FHLB and the FRB. As of December 31, 2025, we have borrowing capacity of $3.3 billion from the FHLB and $3.3 billion from the FRB based on the amount of collateral pledged.

65

Table of Contents

Our core deposits have historically provided us with a long-term source of stable and relatively lower cost of funding. Our core deposits, defined as all deposits exclusive of time deposits exceeding $250,000, totaled $19.1 billion and $19.0 billion as of December 31, 2025 and 2024, respectively, which represented 93% of our total deposits as of both December 31, 2025 and 2024. These core deposits are normally less volatile, often with customer relationships tied to other products offered by the Company; however, deposit levels could decrease if interest rates increase significantly or if corporate customers increase investing activities, including alternative investment options, that reduce deposit balances.

Our material cash requirements from our current and long-term contractual obligations as of December 31, 2025 are summarized in the following table:

Contractual ObligationsTable 8
Less ThanAfter
(dollars in thousands)One Year1 - 3 Years4 - 5 Years5 YearsTotal
Contractual Obligations
Time certificates of deposits$3,290,420$49,637$28,873$1,203$3,370,133
Noncancelable operating leases8,38410,5999,12756,02384,133
Other postretirement benefit contributions1,3273,0733,3238,75916,482
Affordable housing commitments83,29467,4777961,735153,302
Total Contractual Obligations$3,383,425$130,786$42,119$67,720$3,624,050

Commitments to extend credit, standby letters of credit and commercial letters of credit do not necessarily represent future cash requirements in that these commitments often expire without being drawn upon; therefore, these items, which totaled $6.9 billion and $6.0 billion as of December 31, 2025 and 2024, respectively, are not included in the table above. See the discussion of these credit and contractual commitments in “Note 17. Commitments and Contingent Liabilities” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data.

Other postretirement benefit contributions in the table above represent the minimum expected contribution to the postretirement benefit plan. Actual contributions may differ from these estimates. Excluded from the table above is our pension benefit obligations. We comply with the minimum funding requirements, and we anticipate making future benefit contributions of $0.2 million related to the pension benefit plans during the year ending December 31, 2026. Additional information on these benefit plans can be found in “Note 14. Benefit Plans” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data.

Our liability for unrecognized tax benefits (“UTBs”) as of December 31, 2025 and 2024 was $211.2 million and $206.4 million, respectively. The increase in UTBs was primarily due to additions related to previously identified tax positions. We are unable to reasonably estimate the period of cash settlement with the respective taxing authority. As a result, our liability for UTBs is not disclosed in the table above.

In addition to the commitments specifically noted in the table above, we enter into a number of purchase obligations that arise from agreements to purchase goods or services in the ordinary course of business. These primarily consist of service agreements for various systems and applications supporting bank operations, including the systems and applications in the Bank’s core system. Some of these contracts are renewable or cancellable annually or in shorter time intervals. To secure favorable pricing concessions, we may also commit to contracts that may extend several years.

Other material cash requirements may also include general corporate operating activities, stock repurchases, and capital to be returned to our shareholders.

We expect to meet these obligations from dividends paid by the Bank to the Parent. Additional sources of liquidity available to us include selling residential real estate loans in the secondary market, taking out short- and long-term borrowings and issuing long-term debt and equity securities. We believe that our existing cash, cash equivalents, investments, and cash expected to be generated from operations, are still sufficient to meet our cash requirements within the next 12 months and beyond.

66

Table of Contents

Potential Demands on Liquidity from Off-Balance Sheet Arrangements

We have off-balance sheet arrangements, such as variable interest entities, guarantees, and certain financial instruments with off-balance sheet risk, that may affect the Company’s financial condition, changes in financial condition, revenues or expenses, results of operations, liquidity, capital expenditures or capital resources.

Variable Interest Entities

We hold interests in several unconsolidated variable interest entities (“VIEs”). These unconsolidated VIEs are primarily low-income housing tax credit investments in partnerships and limited liability companies. Variable interests are defined as contractual ownership or other interests in an entity that change with fluctuations in an entity’s net asset value. The primary beneficiary consolidates the VIE. Based on our analysis, we have determined that the Company is not the primary beneficiary of these entities. As a result, we do not consolidate these VIEs. Unfunded commitments to fund these low-income housing tax credit investments were $153.3 million and $98.7 million as of December 31, 2025 and 2024, respectively.

Guarantees

We sell residential mortgage loans in the secondary market primarily to Fannie Mae or Freddie Mac. The agreements under which we sell residential mortgage loans to Fannie Mae or Freddie Mac contain provisions that include various representations and warranties regarding the origination and characteristics of the residential mortgage loans. Although the specific representations and warranties vary among investors, insurance or guarantee agreements, they typically cover: ownership of the loan; validity of the lien securing the loan; the absence of delinquent taxes or liens against the property securing the loan; compliance with loan criteria set forth in the applicable agreement; compliance with applicable federal, state, and local laws; and other matters. As of December 31, 2025 and 2024, the unpaid principal balance of our portfolio of residential mortgage loans sold was $1.1 billion and $1.3 billion, respectively. The agreements under which we sell residential mortgage loans require delivery of various documents to the investor or its document custodian. Although these loans are primarily sold on a non-recourse basis, we may be obligated to repurchase residential mortgage loans or reimburse investors for losses incurred if a loan review reveals that underwriting and documentation standards were potentially not met in the origination of those loans. Upon receipt of a repurchase request, we work with investors to arrive at a mutually agreeable resolution. Repurchase demands are typically reviewed on an individual loan by loan basis to validate the claims made by the investor to determine if a contractually required repurchase event has occurred. We manage the risk associated with potential repurchases or other forms of settlement through our underwriting and quality assurance practices and by servicing mortgage loans to meet investor and secondary market standards. For the year ended December 31, 2025, there were no residential mortgage loan repurchases and there were no pending repurchase requests.

In addition to servicing loans in our portfolio, substantially all of the loans we sell to investors are sold with servicing rights retained. We also service loans originated by other mortgage loan originators. As servicer, our primary duties are to: (1) collect payments due from borrowers; (2) advance certain delinquent payments of principal and interest; (3) maintain and administer any hazard, title, or primary mortgage insurance policies relating to the mortgage loans; (4) maintain any required escrow accounts for payment of taxes and insurance and administer escrow payments; and (5) foreclose on defaulted mortgage loans, or loan modifications or short sales. Each agreement under which we act as servicer generally specifies a standard of responsibility for actions taken by the Company in such capacity and provides protection against expenses and liabilities incurred by the Company when acting in compliance with the respective servicing agreements. However, if we commit a material breach of obligations as servicer, we may be subject to termination if the breach is not cured within a specified period following notice. The standards governing servicing and the possible remedies for violations of such standards vary by investor. These standards and remedies are determined by servicing guides issued by the investors as well as the contract provisions established between the investors and the Company. Remedies could include repurchase of an affected loan. For the year ended December 31, 2025, we had no repurchase requests related to loan servicing activities, nor were there any pending repurchase requests as of December 31, 2025.

67

Table of Contents

Although to date repurchase requests related to representation and warranty provisions and servicing activities have been limited, it is possible that requests to repurchase mortgage loans may increase in frequency as investors more aggressively pursue all means of recovering losses on their purchased loans. However, as of December 31, 2025, management believes that this exposure is not material due to the historical level of repurchase requests and loss trends and thus has not established a liability for losses related to mortgage loan repurchases. As of December 31, 2025, 99% of our residential mortgage loans serviced for investors were current. We maintain ongoing communications with investors and continue to evaluate this exposure by monitoring the level and number of repurchase requests as well as the delinquency rates in loans sold to investors.

Financial Instruments with Off-Balance Sheet Risk

The Company is a party to financial instruments with off-balance sheet risk in the normal course of business to meet the financing needs of its customers. These financial instruments include commitments to extend credit and standby and commercial letters of credit which are not reflected in the consolidated financial statements.

See “Note 17. Commitments and Contingent Liabilities” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on our financial instruments with off-balance sheet risk.

Investment Securities

Table 9 presents the estimated fair value of our available-for-sale investment securities portfolio and amortized cost of our held-to-maturity investment securities portfolio as of December 31, 2025 and 2024:

Investment SecuritiesTable 9
December 31,
(dollars in thousands)20252024
Government agency debt securities$$8,147
Mortgage-backed securities:
Residential - Government agency30,36735,859
Residential - Government-sponsored enterprises878,215738,113
Commercial - Government agency191,177196,125
Commercial - Government-sponsored enterprises41,59944,908
Commercial - Non-agency129,01422,083
Collateralized mortgage obligations:
Government agency426,276397,124
Government-sponsored enterprises302,996310,682
Collateralized loan obligations76,589173,475
Total available-for-sale securities$2,076,233$1,926,516
Government agency debt securities$46,182$49,267
Mortgage-backed securities:
Residential - Government agency37,08140,888
Residential - Government-sponsored enterprises86,68192,573
Commercial - Government agency30,79631,009
Commercial - Government-sponsored enterprises1,088,8381,114,549
Collateralized mortgage obligations:
Government agency823,423907,565
Government-sponsored enterprises1,365,0871,500,212
Debt securities issued by states and political subdivisions54,99454,587
Total held-to-maturity securities$3,533,082$3,790,650

68

Table of Contents

Table 10 presents the maturity distribution at amortized cost and weighted-average yield to maturity of our investment securities portfolio as of December 31, 2025:

Maturities and Weighted-Average Yield on Securities(1)Table 10
1 Year or LessAfter 1 Year - 5 YearsAfter 5 Years - 10 YearsOver 10 YearsTotal
WeightedWeightedWeightedWeightedWeighted
AverageAverageAverageAverageAverageFair
(dollars in millions)AmountYieldAmountYieldAmountYieldAmountYieldAmountYieldValue
As of December 31, 2025
Available-for-sale securities
Mortgage-backed securities:
Residential - Government agency(2)$%$21.65.20%$9.32.83%$%$30.94.48%$30.3
Residential - Government-sponsored enterprises(2)627.51.41305.74.57933.22.44878.2
Commercial - Government agency(2)0.82.53206.51.8929.91.79237.21.88191.2
Commercial - Government-sponsored enterprises(2)25.52.1516.41.060.95.2942.81.8041.6
Commercial - Non-agency74.85.6053.75.57128.55.59129.0
Collateralized mortgage obligations(2):
Government agency0.21.50170.52.93290.52.53461.22.68426.3
Government-sponsored enterprises210.01.93126.42.35336.42.09303.0
Collateralized loan obligations0.35.8176.25.9176.55.9176.6
Total available-for-sale securities as of December 31, 2025$26.52.16%$1,327.62.06%$838.93.53%$53.75.57%$2,246.72.69%$2,076.2
Held-to-maturity securities
Government agency debt securities$%$%$24.31.33%$21.91.85%$46.21.58%$43.0
Mortgage-backed securities(2):
Residential - Government agency37.12.1637.12.1632.6
Residential - Government-sponsored enterprises71.81.6014.91.5586.71.5976.0
Commercial - Government agency14.32.2416.51.7830.81.9923.3
Commercial - Government-sponsored enterprises398.11.62489.92.04200.82.761,088.82.02993.8
Collateralized mortgage obligations(2):
Government agency744.61.4178.81.35823.41.40738.8
Government-sponsored enterprises192.21.771,154.11.4718.82.331,365.11.521,229.9
Debt securities issued by state and political subdivisions37.82.2017.22.4555.02.2751.4
Total held-to-maturity securities as of December 31, 2025$%$604.61.69%$2,539.01.58%$389.52.29%$3,533.11.67%$3,188.8
Column 1Column 2
(1)Weighted-average yields were computed on a fully taxable-equivalent basis.
Column 1Column 2
(2)Maturities for mortgage-backed securities and collateralized mortgage obligations anticipate future prepayments.

The carrying value of our investment securities portfolio was $5.6 billion as of December 31, 2025, a decrease of $107.9 million or 2% compared to December 31, 2024. The lower balances in investment securities were driven by payments and maturities during December 31, 2025, which were placed into cash. Our available-for-sale investment securities are carried at fair value with changes in fair value reflected in other comprehensive income (loss) or through the Provision. Our held-to-maturity investment securities are carried at amortized cost.

As of December 31, 2025, we maintained all of our investment securities in either the available-for-sale category (recorded at fair value) or the held-to-maturity category (recorded at amortized cost) in the consolidated balance sheets, with $2.9 billion invested in collateralized mortgage obligations issued by Ginnie Mae, Fannie Mae and Freddie Mac. Our investment securities portfolio also included $2.5 billion in mortgage-backed securities issued by Ginnie Mae, Fannie Mae, Freddie Mac and Municipal Housing Authorities and non-agency entities, $76.6 million in collateralized loan obligations, $55.0 million in debt securities issued by states and political subdivisions and $46.2 million in debt securities issued by government agencies (U.S. International Development Finance Corporation bonds).

We continually evaluate our investment securities portfolio in response to established asset/liability management objectives, changing market conditions that could affect profitability and the level of interest rate risk to which we are exposed. These evaluations may cause us to change the level of funds we deploy into investment securities and change the composition of our investment securities portfolio.

Gross unrealized gains in our investment securities portfolio were $7.1 million and $0.6 million as of December 31, 2025 and 2024, respectively. Gross unrealized losses in our investment securities portfolio were $521.9 million and $792.7 million as of December 31, 2025 and 2024. The lower overall unrealized loss position was primarily due to paydowns in our investment securities portfolio and changes in market value of the securities.

69

Table of Contents

For our available-for-sale investment securities, we conduct a regular assessment of our investment securities portfolio to determine whether any securities are impaired. If this assessment indicates that a credit loss exists, the present value of cash flows expected to be collected from the security is compared to the amortized cost basis of the security. If the present value of cash flows expected to be collected is less than the amortized cost basis, a credit loss exists and an allowance for credit losses is recorded for the credit loss, limited by the amount that the fair value is less than the amortized cost basis. Any impairment that has not been recorded through the allowance for credit losses is recognized in other comprehensive income. For the years ended December 31, 2025 and 2024, we did not record any credit losses related to our available-for-sale investment securities portfolio.

For our held-to-maturity investment securities, we utilize the Current Expected Credit Loss (“CECL”) approach to estimate lifetime expected credit losses. Substantially all of our held-to-maturity securities are issued by the U.S. government, its agencies and government-sponsored enterprises. These securities have a long history of no credit losses and carry the explicit or implicit guarantee of the U.S. government. Therefore, as of December 31, 2025 and 2024, we did not record an allowance for credit losses related to our held-to-maturity investment securities portfolio.

We are required to hold non-marketable equity securities, comprised of FHLB stock, as a condition of our membership in the FHLB system. Our FHLB stock is accounted for at cost, which equals par or redemption value. As of December 31, 2025 and 2024, we held $10.1 million and $21.4 million in FHLB stock, respectively, which is recorded as a component of other assets in our consolidated balance sheets.

See “Note 3. Investment Securities” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on our investment securities portfolio.

Loans and Leases

Table 11 presents the composition of our loan and lease portfolio by major categories as of December 31, 2025 and 2024:

Loans and LeasesTable 11
December 31,
(dollars in thousands)20252024
Commercial and industrial$2,171,333$2,247,428
Commercial real estate4,590,3264,463,992
Construction808,275918,326
Residential:
Residential mortgage4,096,3004,168,154
Home equity line1,178,5271,151,739
Total residential5,274,8275,319,893
Consumer1,025,8381,023,969
Lease financing441,930434,650
Total loans and leases$14,312,529$14,408,258

Total loans and leases were $14.3 billion as of December 31, 2025, a decrease of $95.7 million or 1% from December 31, 2024, with decreases in construction loans, commercial and industrial loans and residential real estate loans, partially offset by increases in commercial real estate loans, lease financing and consumer loans.

Commercial and industrial loans are made primarily to corporations, middle market and small businesses for the purpose of financing equipment acquisition, expansion, working capital and other general business purposes. We also offer a variety of automobile dealer flooring lines to our customers in Hawaii and California to assist with the financing of their inventory. Commercial and industrial loans were $2.2 billion as of December 31, 2025, a decrease of $76.1 million or 3% from December 31, 2024.

70

Table of Contents

Commercial real estate loans are secured by first mortgages on commercial real estate at loan to value (“LTV”) ratios generally not exceeding 75% and a minimum debt service coverage ratio of 1.20 to 1. The commercial properties are predominantly apartments, neighborhood and grocery anchored retail, industrial, office, and to a lesser extent, specialized properties such as hotels. The primary source of repayment for investor property and owner occupied property is cash flow from the property and the operating cash flow from the business, respectively. Commercial real estate loans were $4.6 billion as of December 31, 2025, an increase of $126.3 million or 3% from December 31, 2024.

Construction loans are for the purchase or construction of a property for which repayment will be generated by the property. Loans in this portfolio are primarily for the purchase of land, as well as for the development of commercial properties, single family homes and condominiums. We classify loans as construction until the completion of the construction phase. Following construction, if a loan is retained by the Bank, the loan is reclassified to the commercial real estate or residential real estate classes of loans. Construction loans were $808.3 million as of December 31, 2025, a decrease of $110.1 million or 12% from December 31, 2024. This decrease was primarily due to construction loans reclassified to commercial real estate loans during the year ended December 31, 2025.

Residential real estate loans are generally secured by 1-4 unit residential properties and are underwritten using traditional underwriting systems to assess the credit risks and financial capacity and repayment ability of the consumer. Decisions are primarily based on LTV ratios, debt-to-income (“DTI”) ratios, liquidity and credit scores. LTV ratios generally do not exceed 80%, although higher levels are permitted with mortgage insurance. We offer fixed rate mortgage products and variable rate mortgage products including HELOC. We offer these variable rate mortgage products based on SOFR with interest rates that are subject to change every six months after the third, fifth, seventh or tenth year, depending on the product. Variable rate residential mortgage loans are underwritten at fully-indexed interest rates. We generally do not offer interest-only, payment-option facilities, or any product with negative amortization. Residential real estate loans were $5.3 billion as of December 31, 2025, a decrease of $45.1 million or 1% from December 31, 2024.

Consumer loans consist primarily of open- and closed-end direct and indirect credit facilities for personal, automobile and household purchases as well as credit card loans. We seek to maintain reasonable levels of risk in consumer lending by following prudent underwriting guidelines, which include an evaluation of personal credit history, cash flow and collateral values based on existing market conditions. Consumer loans were $1.0 billion as of December 31, 2025, an increase of $1.9 million or less than 1% from December 31, 2024.

Lease financing consists of commercial single investor leases and leveraged leases. Underwriting of new lease transactions is based on our lending policy, including but not limited to an analysis of customer cash flows and secondary sources of repayment, including the value of leased equipment, the guarantors’ cash flows and/or other credit enhancements. No new leveraged leases are being added to the portfolio and all remaining leveraged leases are running off. Lease financing was $441.9 million as of December 31, 2025, an increase of $7.3 million or 2% from December 31, 2024.

See “Note 4. Loans and Leases” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data and the discussion in “Analysis of Financial Condition — Allowance for Credit Losses” of this MD&A for more information on our loan and lease portfolio.

71

Table of Contents

The Company’s loan and lease portfolio includes adjustable-rate loans, primarily tied to CME Term SOFR, Prime and SOFR, hybrid rate loans, for which the initial rate is fixed for a period from one year to as much as ten years, and fixed rate loans, for which the interest rate does not change through the life of the loan or the remaining life of the loan. Table 12 presents the recorded investment in our loan and lease portfolio as of December 31, 2025:

Loans and Leases by Rate TypeTable 12
December 31, 2025
Adjustable Rate
CMEHybridFixed
(dollars in thousands)TreasurySOFRPrimeTerm SOFROtherTotalRateRateTotal
Commercial and industrial$$2,537$320,692$770,582$757,236$1,851,047$21,493$298,793$2,171,333
Commercial real estate428,851479,2732,222,5821,034,5984,165,304136,877288,1454,590,326
Construction80,70651,889573,39425,301731,2904,13272,853808,275
Residential:
Residential mortgage2,836123,31915,54163,76775,113280,576686,2103,129,5144,096,300
Home equity line912912970,618206,9971,178,527
Total residential2,836123,31916,45363,76775,113281,4881,656,8283,336,5115,274,827
Consumer852337,1463,467341,4651,036683,3371,025,838
Lease financing441,930441,930
Total loans and leases$3,688$635,413$1,205,453$3,630,325$1,895,715$7,370,594$1,820,366$5,121,569$14,312,529
% by rate type at December 31, 20251%4%8%25%13%51%13%36%100%

Tables 13 and 14 present the geographic distribution of our loan and lease portfolio as of December 31, 2025 and 2024:

Geographic Distribution of Loan and Lease PortfolioTable 13
December 31, 2025
U.S.Guam &Foreign &
(dollars in thousands)HawaiiMainland(1)SaipanOtherTotal
Commercial and industrial$979,948$1,031,600$146,817$12,968$2,171,333
Commercial real estate2,509,9431,678,871401,5124,590,326
Construction359,263426,84222,170808,275
Residential:
Residential mortgage3,940,1652,575153,5604,096,300
Home equity line1,129,43349,0941,178,527
Total residential5,069,5982,575202,6545,274,827
Consumer671,81135,426314,6813,9201,025,838
Lease financing246,502176,94618,482441,930
Total Loans and Leases$9,837,065$3,352,260$1,106,316$16,888$14,312,529
Percentage of Total Loans and Leases69%23%7%1%100%
Column 1Column 2
(1)For secured loans and leases, classification as U.S. Mainland is made based on where the collateral is located. For unsecured loans and leases, classification as U.S. Mainland is made based on the location where the majority of the borrower's business operations are conducted.

72

Table of Contents

Geographic Distribution of Loan and Lease PortfolioTable 14
December 31, 2024
U.S.Guam &Foreign &
(dollars in thousands)HawaiiMainland(1)SaipanOtherTotal
Commercial and industrial$923,762$1,205,251$103,726$14,689$2,247,428
Commercial real estate2,532,5451,537,878393,5694,463,992
Construction365,346526,67426,306918,326
Residential:
Residential mortgage4,017,2612,631148,2624,168,154
Home equity line1,106,22825945,2521,151,739
Total residential5,123,4892,890193,5145,319,893
Consumer672,20236,956311,2813,5301,023,969
Lease financing236,827181,90415,919434,650
Total Loans and Leases$9,854,171$3,491,553$1,044,315$18,219$14,408,258
Percentage of Total Loans and Leases68%24%7%1%100%
Column 1Column 2
(1)For secured loans and leases, classification as U.S. Mainland is made based on where the collateral is located. For unsecured loans and leases, classification as U.S. Mainland is made based on the location where the majority of the borrower's business operations are conducted.

Our lending activities are concentrated primarily in Hawaii. However, we also have lending activities on the U.S. mainland, Guam and Saipan. Our commercial lending activities on the U.S. mainland include automobile dealer flooring activities in California, participation in the Shared National Credits Program and selective commercial real estate projects based on existing customer relationships. Our lease financing portfolio includes commercial leveraged and single investor lease financing activities both in Hawaii and on the U.S. mainland.  However, no new leveraged leases are being added to the portfolio and all remaining leveraged leases are running off. Our consumer lending activities are concentrated primarily in Hawaii and to a smaller extent, Guam and Saipan.

Table 15 presents the contractual maturities of our loan and lease portfolio by major categories and the sensitivities to changes in interest rates as of December 31, 2025:

Maturities for Loan and Lease Portfolio(1)Table 15
December 31, 2025
Due in OneDue After OneDue After FiveDue After
(dollars in thousands)Year or Lessto Five Yearsto Fifteen YearsFifteen YearsTotal
Commercial and industrial$819,191$961,863$295,538$94,741$2,171,333
Commercial real estate1,086,3482,102,8101,394,2156,9534,590,326
Construction278,811343,472157,75328,239808,275
Residential:
Residential mortgage10,77654,786381,8933,648,8454,096,300
Home equity line22,21483,56083,882988,8711,178,527
Total residential32,990138,346465,7754,637,7165,274,827
Consumer94,299702,036229,5031,025,838
Lease financing21,209217,22695,506107,989441,930
Total Loans and Leases$2,332,848$4,465,753$2,638,290$4,875,638$14,312,529
Total of loans and leases with:
Adjustable interest rates$2,166,399$3,315,763$1,642,674$245,758$7,370,594
Hybrid interest rates55,487138,18694,8741,531,8191,820,366
Fixed interest rates110,9621,011,804900,7423,098,0615,121,569
Total Loans and Leases$2,332,848$4,465,753$2,638,290$4,875,638$14,312,529
Column 1Column 2
(1)Based on contractual maturities, including extension and renewal options that are not unconditionally cancellable by the Company.

73

Table of Contents

Credit Quality

We perform an internal loan review and grading or scoring procedures on an ongoing basis. The review provides management with periodic information as to the quality of the loan portfolio and effectiveness of our lending policies and procedures. The objective of the loan review and grading or scoring procedures is to identify, in a timely manner, existing or emerging credit quality issues so that appropriate steps can be initiated to avoid or minimize future losses. See “Note 5. Allowance for Credit Losses” in the notes to consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information about our credit quality indicators.

For purposes of managing credit risk and estimating the ACL, management has identified three portfolio segments (commercial, residential and consumer) that we use to develop our systematic methodology to determine the ACL. The categorization of loans for the evaluation of credit risk is specific to our credit risk evaluation process and these loan categories are not necessarily the same as the loan categories used for other evaluations of our loan portfolio. See “Note 5. Allowance for Credit Losses” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information about our approach to estimating the ACL.

The following tables and discussion address non-performing assets and loans and leases that are 90 days past due but are still accruing interest.

Non-Performing Assets and Loans and Leases Past Due 90 Days or More and Still Accruing Interest

Table 16 presents information on our Non-Performing Assets (“NPAs”) and Accruing Loans and Leases Past Due 90 Days or More as of December 31, 2025 and 2024:

Non-Performing Assets and Accruing Loans and Leases Past Due 90 Days or MoreTable 16
December 31,
(dollars in thousands)20252024
Non-Performing Assets
Non-Accrual Loans and Leases
Commercial Loans:
Commercial and industrial$8,805$329
Commercial real estate3,007411
Construction1,788
Lease financing734
Total Commercial Loans14,334740
Residential Loans:
Residential mortgage16,42312,768
Home equity line10,2717,171
Total Residential Loans26,69419,939
Total Non-Accrual Loans and Leases41,02820,679
Total Non-Performing Assets$41,028$20,679
Accruing Loans and Leases Past Due 90 Days or More
Commercial Loans:
Commercial and industrial$318$1,432
Construction536
Total Commercial Loans3181,968
Residential mortgage551,317
Consumer2,9842,734
Total Accruing Loans and Leases Past Due 90 Days or More$3,357$6,019
Total Loans and Leases$14,312,529$14,408,258
Ratio of Non-Accrual Loans and Leases to Total Loans and Leases0.29%0.14%
Ratio of Non-Performing Assets to Total Loans and Leases and OREO0.29%0.14%
Ratio of Non-Performing Assets and Accruing Loans and Leases Past Due 90 Days or More to Total Loans and Leases and OREO0.31%0.19%

74

Table of Contents

Table 17 presents the activity in NPAs for the years ended December 31, 2025 and 2024:

Non-Performing AssetsTable 17
Year Ended December 31,
(dollars in thousands)20252024
Balance at beginning of year$20,679$18,595
Additions37,44014,734
Reductions
Payments(12,958)(8,835)
Return to accrual status(3,149)(2,811)
Sales of other real estate owned(75)
Charge-offs/write-downs(984)(929)
Total Reductions(17,091)(12,650)
Balance at end of year$41,028$20,679

The level of NPAs represents an indicator of the potential for future credit losses. NPAs consist of non-accrual loans and leases and OREO. Changes in the level of non-accrual loans and leases typically represent increases for loans and leases that reach a specified past due status, offset by reductions for loans and leases that are charged-off, paid down, sold, transferred to held for sale classification, transferred to OREO or are no longer classified as non-accrual because they have returned to accrual status as a result of continued performance and an improvement in the borrower’s financial condition and loan repayment capabilities.

Total NPAs were $41.0 million as of December 31, 2025, an increase of $20.3 million or 98% from December 31, 2024. The ratio of our NPAs to total loans and leases and OREO was 0.29% as of December 31, 2025, an increase of 15 basis points from December 31, 2024. The increase in total NPAs was primarily due to an $8.5 million increase in commercial and industrial loans, $3.7 million increase in residential mortgage loans, $3.1 million increase in home equity lines, $2.6 million increase in commercial real estate loans and a $1.8 million increase in construction loans.

The largest component of our NPAs continues to be residential mortgage loans. The level of these NPAs remains elevated due to a lengthy judicial foreclosure process in Hawaii. As of December 31, 2025, residential mortgage non-accrual loans were $16.4 million, an increase of $3.7 million or 29% from December 31, 2024. This increase was due to additions in residential mortgage loans of $11.5 million, partially offset by $5.0 million in payments and $2.8 million in returns to accrual status. As of December 31, 2025, our residential mortgage non-accrual loans were comprised of 59 loans with a weighted average current loan-to-value (“LTV”) ratio of 52%.

Home equity line non-accrual loans were $10.3 million as of December 31, 2025, an increase of $3.1 million or 43% from December 31, 2024. This increase was due to additions in home equity lines of $6.2 million, partially offset by payments of $2.7 million, returns to accrual status of $0.3 million and charge-offs of $0.1 million.

As of December 31, 2025, commercial and industrial non-accrual loans were $8.8 million, an increase of $8.5 million from December 31, 2024. This increase was due to additions in commercial and industrial loans of $13.2 million, partially offset by payments of $4.3 million and charge-offs of $0.4 million.

As of December 31, 2025, commercial real estate non-accrual loans were $3.0 million, an increase of $2.6 million from December 31, 2024. This increase was due to additions in commercial real estate loans of $3.0 million, partially offset by payments of $0.4 million.

As of December 31, 2025, construction non-accrual loans were $1.8 million, an increase of $1.8 million or 100% from December 31, 2024. This increase was due to additions in construction loans of $2.2 million, partially offset by payments of $0.4 million.

OREO represents property acquired as a result of borrower defaults on loans. OREO is recorded at fair value, less estimated selling costs, at the time of foreclosure. On an ongoing basis, properties are appraised as required by market conditions and applicable regulations. There was no OREO held as of December 31, 2025 and 2024.

Loans and Leases Past Due 90 Days or More and Still Accruing Interest. Loans and leases in this category are 90 days or more past due, as to principal or interest, and are still accruing interest because they are well secured and in the process of collection.

75

Table of Contents

Loans and leases past due 90 days or more and still accruing interest were $3.4 million as of December 31, 2025, a decrease of $2.7 million or 44% as compared to December 31, 2024. This decrease was due to decreases in residential mortgage loans of $1.3 million, commercial and industrial loans of $1.1 million and construction loans of $0.5 million, partially offset by an increase in consumer loans of $0.2 million that were past due 90 days or more and still accruing interest as of December 31, 2025.

Allowance for Credit Losses for Loans and Leases & Reserve for Unfunded Commitments

Table 18 presents an analysis of our ACL for the years ended December 31, 2025 and 2024:

Allowance for Credit Losses and Reserve for Unfunded CommitmentsTable 18
December 31,
(dollars in thousands)20252024
Balance at Beginning of Year$193,240$192,138
Loans and Leases Charged-Off
Commercial Loans:
Commercial and industrial(4,731)(3,615)
Commercial real estate(400)
Lease financing(662)
Total Commercial Loans(5,393)(4,015)
Home equity line(30)
Consumer(19,473)(18,002)
Total Loans and Leases Charged-Off(24,896)(22,017)
Recoveries on Loans and Leases Previously Charged-Off
Commercial Loans:
Commercial and industrial1,202919
Commercial real estate251
Total Commercial Loans1,453919
Residential Loans:
Residential mortgage157119
Home equity line149274
Total Residential Loans306393
Consumer6,8627,057
Total Recoveries on Loans and Leases Previously Charged-Off8,6218,369
Net Loans and Leases Charged-Off(16,275)(13,648)
Provision for Credit Losses27,20014,750
Balance at End of Year$204,165$193,240
Components:
Allowance for Credit Losses$168,468$160,393
Reserve for Unfunded Commitments35,69732,847
Total Allowance for Credit Losses and Reserve for Unfunded Commitments$204,165$193,240
Average Loans and Leases Outstanding$14,264,604$14,312,759
Ratio of Net Loans and Leases Charged-Off to Average Loans and Leases Outstanding(1)0.11%0.10%
Ratio of Allowance for Credit Losses for Loans and Leases to Loans and Leases Outstanding1.18%1.11%
Ratio of Allowance for Credit Losses for Loans and Leases to Non-accrual Loans and Leases4.11x7.76x

76

Table of Contents

Tables 19 and 20 present the allocation of the ACL by loan category, in both dollars and as a percentage of total loans and leases outstanding, as of December 31, 2025 and 2024:

Allocation of the Allowance for Credit Losses by Loan and Lease CategoryTable 19
December 31, 2025
AllocatedLoan
ACL ascategory as
% of loan or% of total
leaseloans and
(dollars in thousands)Amountcategoryleases
Commercial and industrial$20,8330.96%15.17%
Commercial real estate38,7570.8432.07
Construction7,6050.945.65
Lease financing2,7780.633.09
Total commercial69,9730.8755.98
Residential mortgage36,3840.8928.62
Home equity line15,1921.298.23
Total residential51,5760.9836.85
Consumer46,9194.577.17
Total$168,4681.18%100.00%

Allocation of the Allowance for Credit Losses by Loan and Lease CategoryTable 20
December 31, 2024
AllocatedLoan
ACL ascategory as
% of loan or% of total
leaseloans and
(dollars in thousands)Amountcategoryleases
Commercial and industrial$16,3320.73%15.60%
Commercial real estate40,6240.9130.98
Construction8,5700.936.37
Lease financing2,2690.523.02
Total commercial67,7950.8455.97
Residential mortgage39,2300.9428.93
Home equity line10,2050.897.99
Total residential49,4350.9336.92
Consumer43,1634.227.11
Total$160,3931.11%100.00%

Table 21 presents the net charge-offs (recoveries) to average loans and leases by category during the years ended December 31, 2025 and 2024:

Net Charge-Offs (Recoveries) to Average Loans and Leases By CategoryTable 21
December 31,
20252024
Commercial and industrial0.16%0.12%
Commercial real estate(0.01)0.01
Construction
Lease financing0.15
Total commercial0.050.04
Residential mortgage
Home equity line(0.01)(0.02)
Total residential(0.01)(0.01)
Consumer1.241.04
Total loans and leases0.11%0.10%

77

Table of Contents

As of December 31, 2025, the ACL was $168.5 million or 1.18% of total loans and leases outstanding, compared with an ACL of $160.4 million or 1.11% of total loans and leases outstanding as of December 31, 2024. The reserve for unfunded commitments was $35.7 million as of December 31, 2025, compared to $32.8 million as of December 31, 2024.

Net charge-offs of loans and leases were $16.3 million or 0.11% of total average loans and leases for the year ended December 31, 2025, compared to $13.6 million or 0.10% for 2024. Net charge-offs in our commercial lending portfolio were $3.9 million for the year ended December 31, 2025, compared to net charge-offs of $3.1 million for 2024. Net recoveries in our residential lending portfolio were $0.3 million for the year ended December 31, 2025, compared to net recoveries of $0.4 million for 2024. Net charge-offs in our consumer lending portfolio were $12.6 million for the year ended December 31, 2025, compared to net charge-offs of $10.9 million for 2024. Net charge-offs in our consumer portfolio segment include those related to credit card, automobile loans, installment loans and small business lines of credit and reflect the inherent risk associated with these loans.

Although we determine the amount of each component of the ACL separately, the ACL as a whole was considered appropriate by management as of December 31, 2025 and 2024. Furthermore, as of December 31, 2025, the ACL was considered adequate based on our ongoing analysis of estimated expected credit losses, credit risk profiles, current economic outlook, coverage ratios and other relevant factors. The ACL anticipates cyclical losses consistent with a recession and includes a qualitative overlay for macroeconomic uncertainties. We will continue to monitor factors that drive expected credit losses including the uncertainty of the economy, inflation and geopolitical instability.

See “Note 5. Allowance for Credit Losses” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on the ACL.

Goodwill

Goodwill was $995.5 million as of both December 31, 2025 and 2024. Our goodwill originated from the acquisition of the Company by BNPP in December of 2001. Goodwill generated in that acquisition was recorded on the balance sheet of the Bank as a result of push down accounting treatment, and remains on our consolidated balance sheets.

The Company’s policy is to assess goodwill for impairment at the reporting unit level on an annual basis or between annual assessments if a triggering event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying amount. Impairment is the condition that exists when the carrying amount of a reporting unit exceeds its fair value. The Company performed its annual assessment of the criteria included in Accounting Standards Codification (“ASC”) Topic 350, Intangibles – Goodwill and Other, and based on such assessment, the Company concluded that there was no impairment in our goodwill for the year ended December 31, 2025. Future events, including volatility in domestic and global markets, geopolitical concerns, inflation concerns, global supply chain issues, and other factors affecting the economy, that could cause a significant decline in our expected future cash flows or a significant adverse change in our business or the business climate may necessitate taking charges in future reporting periods related to the impairment of our goodwill.

Other Assets

Other assets were $828.3 million as of December 31, 2025, a decrease of $3.7 million from December 31, 2024. This decrease was due to a $29.7 million decrease in prepaid expenses, a $23.2 million decrease in current tax receivables and deferred tax assets, an $11.3 million decrease in FHLB stock and a $4.8 million decrease in software and nondepreciable assets, partially offset by a $66.8 million increase in affordable housing and other tax credit investment partnership interests.

Deposits

Deposits are the primary funding source for the Bank and are acquired from a broad base of local markets, including both individual and corporate customers. We obtain funds from depositors by offering a range of deposit types, including demand, savings, money market and time.

78

Table of Contents

Table 22 presents the composition of our deposits as of December 31, 2025 and December 31, 2024:

DepositsTable 22
December 31,
(dollars in thousands)20252024
U.S.:
Demand$5,794,973$6,169,833
Savings5,721,0985,498,043
Money Market3,832,7833,636,586
Time2,948,5362,878,968
Foreign(1):
Demand752,319805,315
Savings587,775523,321
Money Market456,587390,748
Time421,597419,402
Total Deposits(2)$20,515,668$20,322,216
Column 1Column 2
(1)Foreign deposits were comprised of Guam and Saipan deposit accounts.
Column 1Column 2
(2)Public deposits were $839.5 million as of December 31, 2025, an increase of $80.3 million or 11% compared to December 31, 2024.

Total deposits were $20.5 billion as of December 31, 2025, an increase of $0.2 billion or 1% from December 31, 2024. The increase in deposit balances stemmed primarily from a $249.1 million increase in non-public money market deposit balances, a $183.2 million increase in non-public savings deposit balances, a $104.3 million increase in public savings deposit balances and a $95.8 million increase in non-public time deposit balances. These increases were partially offset by a $415.0 million decrease in non-public demand deposit balances.

As of December 31, 2025 and 2024, the amount of deposits that exceeded FDIC insurance limits were estimated to be $10.1 billion, or 49% of total deposits, and $9.9 billion, or 49% of total deposits, respectively. At December 31, 2025 and 2024, the Company had $839.5 million and $759.2 million, respectively, of public deposits, all of which were fully collateralized with investment securities. As of December 31, 2025 and 2024, the amount of deposits excluding public deposits that exceeded FDIC insurance limits were estimated to be $9.3 billion, or 45% of total deposits, and $9.2 billion, or 45% of total deposits, respectively. As of December 31, 2025 and 2024, deposits accounts above $250,000 were estimated to be $11.9 billion and $11.6 billion, respectively. As of both December 31, 2025 and 2024, deposit balances over $250,000 in corporate operating accounts were estimated to be $2.1 billion.

Table 23 presents the amount of time deposits that were in excess of the FDIC insurance limit, further segregated by time remaining until maturity, as of December 31, 2025:

Uninsured Time DepositsTable 23
(dollars in thousands)December 31, 2025
Three months or less$701,006
Over three through six months372,012
Over six through twelve months183,619
Over twelve months16,252
Total(1)$1,272,889
Column 1Column 2
(1)Includes $133.0 million in public time deposits that are fully collateralized with investment securities.

Short-term Borrowings

As of December 31, 2025, the Company held no short-term borrowings. As of December 31, 2024, the Company’s short-term borrowings consisted of a $250.0 million short-term FHLB fixed-rate advance with a weighted average interest rate of 4.16% that matured in September 2025.

As of December 31, 2025 and 2024, the Company had a remaining line of credit of $3.3 billion and $2.8 billion, respectively, available from the FHLB. The FHLB borrowing capacity was secured by commercial real estate and residential real estate loan collateral as of both December 31, 2025 and 2024.

79

Table of Contents

Pension and Postretirement Plan Obligations

We have a qualified noncontributory defined benefit pension plan, an unfunded supplemental executive retirement plan for certain key executives (“SERP”), a directors’ retirement plan, a non-qualified pension plan for eligible directors and a postretirement benefit plan providing life insurance and healthcare benefits that we offer to our directors and employees, as applicable. The qualified noncontributory defined benefit pension plan, the SERP and the directors’ retirement plan are all frozen plans to new participants. In March 2019, the Company’s board of directors approved an amendment to the SERP to freeze the SERP, which became effective on July 1, 2019. As a result of the amendment, since the effective date, there have not been any, and there will be no, new accruals of benefits, including service accruals. Existing benefits under the SERP, as of the effective date of the amendment described above, will otherwise continue in accordance with the terms of the SERP. To calculate annual pension costs, we use the following key variables: (1) size of the employee population, length of service and estimated compensation increases; (2) actuarial assumptions and estimates; (3) expected long-term rate of return on plan assets; and (4) discount rate.

Pension and postretirement benefit plan obligations, net of pension plan assets, were $87.0 million as of December 31, 2025, an increase of $1.0 million or 1% from December 31, 2024. The balance as of December 31, 2025 included retirement benefits payable of $99.1 million for the Company’s underfunded plans, partially offset by pension plan assets for overfunded plans, recorded as a component of other assets on the consolidated balance sheets, of $12.1 million.

See “Note 14. Benefit Plans” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on our pension and postretirement benefit plans.

Capital

The Company and the Bank are subject to the Capital Rules, which implemented the Basel Committee on Banking Supervision’s December 2010 final capital framework for strengthening international capital standards, known as Basel III, and various provisions of the Dodd-Frank Wall Street Reform and Consumer Protection Act. The Capital Rules require bank holding companies and their bank subsidiaries to maintain substantially more capital than previously required, with a greater emphasis on common equity. The Capital Rules, among other things, (i) impose a capital measure called CET1, (ii) specify that Tier 1 capital consists of CET1 and ‘‘Additional Tier 1 capital’’ instruments meeting specified requirements, (iii) define CET1 narrowly by requiring that most deductions/adjustments to regulatory capital measures be made to CET1 and not to the other components of capital and (iv) expand the scope of the deductions/adjustments to capital as compared to existing regulations.

The Capital Rules also require a 2.5% capital conservation buffer designed to absorb losses during periods of economic stress. The capital conservation buffer is composed entirely of CET1, on top of these minimum risk weighted asset ratios, effectively resulting in minimum ratios of (i) 7% CET1 to risk-weighted assets, (ii) 8.5% Tier 1 capital to risk-weighted assets, and (iii) 10.5% total capital to risk-weighted assets.

80

Table of Contents

As of December 31, 2025, our capital levels remained characterized as “well capitalized” under the Capital Rules. The Company’s regulatory capital ratios, calculated in accordance with the Capital Rules, are presented in Table 24 below. See “Note 12. Regulatory Capital Requirements” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information. There have been no conditions or events since December 31, 2025 that management believes have changed either the Company’s or the Bank’s capital classifications.

FHI's Regulatory CapitalTable 24
December 31,
(dollars in thousands)20252024
Stockholders' Equity$2,769,365$2,617,486
Less:
Goodwill995,492995,492
Accumulated other comprehensive loss, net(368,140)(463,994)
Tax credit carryforward2,050
Common Equity Tier 1 Capital and Tier 1 Capital$2,142,013$2,083,938
Add:
Qualifying allowance for credit losses and reserve for unfunded commitments203,256193,240
Total Capital$2,345,269$2,277,178
Risk-Weighted Assets$16,259,605$16,281,101
FHI's Key Regulatory Capital Ratios
Common Equity Tier 1 Capital Ratio13.17%12.80%
Tier 1 Capital Ratio13.17%12.80%
Total Capital Ratio14.42%13.99%
Tier 1 Leverage Ratio9.27%9.14%

Total stockholders’ equity was $2.8 billion as of December 31, 2025, an increase of $151.9 million or 6% from December 31, 2024. The increase in stockholders’ equity was primarily due to earnings for the year ended December 31, 2025 of $276.3 million and other comprehensive income, net of tax, of $95.9 million, primarily due to changes in our investment securities portfolio. This was partially offset by dividends declared and paid to the Company’s stockholders of $129.9 million and common stock repurchased of $100.0 million.

In January 2025, the Company announced a stock repurchase program for up to $100.0 million of its outstanding common stock during 2025. Under this plan, the Company repurchased 4,020,554 shares at a total cost of $100.0 million during 2025. In January 2026, the Company announced a stock repurchase program for up to $250.0 million of its outstanding common stock. The timing and exact amount of stock repurchases, if any, will be subject to management’s discretion and various factors, including the Company’s capital position and financial performance, as well as market conditions. The stock repurchase program may be suspended, terminated or modified at any time for any reason.

In January 2026, the Company’s Board of Directors declared a quarterly cash dividend of $0.26 per share on our outstanding shares. The dividend is to be paid on February 27, 2026 to shareholders of record at the close of business on February 13, 2026.

81

Table of Contents

Critical Accounting Policies

Our consolidated financial statements were prepared in accordance with GAAP and follow general practices within the industries in which we operate. The most significant accounting policies we follow are presented in “Note 1. Organization and Summary of Significant Accounting Policies” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data. Application of these principles requires us to make estimates, assumptions and judgments that affect the amounts reported in the consolidated financial statements and accompanying notes. Most accounting policies are not considered by management to be critical accounting policies. Several factors are considered in determining whether or not a policy is critical in the preparation of the consolidated financial statements. These factors include among other things, whether the policy requires management to make difficult, subjective and complex judgments about matters that are inherently uncertain and because it is likely that materially different amounts would be reported under different conditions or using different assumptions. The accounting policies which we believe to be most critical in preparing our consolidated financial statements are those that are related to the determination of the ACL and fair value estimates.

Allowance for Credit Losses

Management’s evaluation of the adequacy of the ACL is often the most critical of accounting estimates for a financial institution. Our determination of the amount of the ACL is a critical accounting estimate as it requires significant reliance on the accuracy of credit risk ratings on individual borrowers, the use of estimates and significant judgment as to the amount and timing of expected future cash flows on impaired loans, significant reliance on estimated loss rates on portfolios and consideration of our evaluation of macro-economic factors and trends. While our methodology involves estimating an ACL for each of our commercial, residential real estate and consumer portfolio segments, the entire ACL is available to absorb credit losses in the total loan and lease portfolio.

The ACL is a valuation account that is deducted from the amortized cost basis of loans and leases to present the net amount expected to be collected from loans and leases. Loans and leases are charged-off against the ACL when management believes the loan or lease balance is deemed uncollectible. Recoveries do not exceed the aggregate of amounts previously charged-off. Changes in the ACL and, therefore, in the related Provision, can materially affect net income. In applying the judgment and review required to determine the ACL, management considers changes in economic conditions, customer behavior, and collateral value, among other factors. Economic factors or business decisions may affect the composition and mix of the loan and lease portfolio, causing management to increase or decrease the ACL.

The following are some of the significant judgments and inherent limitations which affect the estimate of the ACL:

Column 1Column 2Column 3
The Accuracy of Internal Credit Risk Ratings, Monitoring of Loans Past Due and Delinquency Trends. The ACL related to our commercial portfolio segment is generally most sensitive to the accuracy of internal credit risk ratings assigned to each borrower. Commercial loan risk ratings are evaluated based on each situation by experienced senior credit officers and are subject to periodic review by an internal team of credit specialists.
Column 1Column 2Column 3
Data. We have applied considerable judgments about the sufficiency and applicability of our internal data to provide an accurate view of historical loss information. For each of our portfolio segments we have examined between 14 and 18 years of historical data. For many of our residential real estate and consumer loan classes, we have assumed that the historical loss period observed is sufficient to capture a full credit loss cycle and that the credit loss exposures observed over this historical loss period are representative of those for which we will be making estimates of future expected credit losses under CECL. In making this assumption, we have relied on the fact that the historical loss period for the vast majority of our different loan portfolio segments incorporated the most recent observed recessionary period as well as the subsequent period of sustained recovery and growth.

82

Table of Contents

Column 1Column 2Column 3
Reasonable and Supportable Forecast Period. For contractual periods which extend beyond the one-year reasonable and supportable forecast period, management elected an immediate reversion to the mean approach. Management will continue to assess whether a one-year reasonable and supportable forecast period is appropriate. Changes to the economic environment and uncertainty with regards to the timing and extent of an economic recovery may result in management decreasing or increasing the current reasonable and supportable forecast period.
Column 1Column 2Column 3
Economic Adjustments over the Reasonable and Supportable Forecast Period. The Company uses a multi-variable regression model to estimate the impact of Management’s economic outlook over the reasonable and supportable forecast period. The model uses economic forecasts as the input and outputs modifiers that adjust the long-run default/loss rates. The Company’s economic forecast framework allows management to use judgment in selecting the economic model input and output.
Column 1Column 2Column 3
Qualitative Adjustments. For risks not captured in the long-run default/loss rates or in the economic forecast model, the Company applies segment or account level dollar adjustments. These adjustments are estimated based on the best information available as of the reporting date and may include, as appropriate, overlays to account for macroeconomic uncertainties, adjustments for model limitations, regulatory determinants, overlays for natural disasters, and other events such as the COVID-19 pandemic and the Maui wildfires.
Column 1Column 2Column 3
Identification and Measurement of Individually Assessed Loans, including Loans Modified with a Borrower Experiencing Financial Difficulty. Our experienced senior credit officers may consider a loan impaired based on their evaluation of current information and events, including loans modified with a borrower experiencing financial difficulty. The measurement of impairment is typically based on an analysis of the present value of expected future cash flows or fair value of collateral less estimated selling costs. The development of these expectations requires significant management judgment and estimation.

The ACL for loans and leases was $168.5 million as of December 31, 2025, which represented an increase of $8.1 million, compared to the ACL for loans and leases of $160.4 million as of December 31, 2024. The reserve for unfunded commitments was $35.7 million as of December 31, 2025, which represented an increase of $2.9 million, compared to the reserve for unfunded commitments of $32.8 million as of December 31, 2024. The ACL for loans and leases and the reserve for unfunded commitments was considered adequate based on our ongoing analysis of estimated expected credit losses, credit risk profiles, current economic outlook, coverage ratios and other relevant factors. The ACL anticipates cyclical losses consistent with a recession and includes a qualitative overlay for macroeconomic uncertainties. We will continue to monitor factors that drive expected credit losses including the uncertainty of the economy, inflation and geopolitical instability.

To illustrate the sensitivity of the Company’s ACL model to credit quality, we downgraded the internal credit risk ratings on commercial loans by one grade and reduced FICO scores on retail loans by ten points. Downgrading 1% of our commercial portfolio would increase the ACL at December 31, 2025 by approximately $1.0 million, and reducing FICO scores on the entire retail portfolio would increase the ACL at December 31, 2025 by approximately $3.8 million. These sensitivity analyses are hypothetical and have been provided only to indicate the potential impact that changes in internal credit risk ratings and FICO scores may have on the ACL estimate, with all other inputs remaining constant.

See “Note 5. Allowance for Credit Losses” in the notes to the consolidated financial statements included in Item 8. Financial Statement and Supplementary Data and “Analysis of Financial Condition — Allowance for Credit Losses for Loans and Leases & Reserve for Unfunded Commitments” for more information on the ACL.

Fair Value Measurements

Fair value is the price that would be received to sell an asset or paid to transfer a liability in the principal or most advantageous market for an asset or liability in an orderly transaction between market participants at the measurement date. The degree of management judgment involved in determining the fair value of a financial instrument is dependent upon the availability of quoted market prices or observable market inputs. For financial instruments that are traded actively and have quoted market prices or observable market inputs, there is minimal subjectivity involved in measuring fair value. However, when quoted market prices or observable market inputs are not fully available, significant management judgment may be necessary to estimate fair value. In developing our fair value measurements, we maximize the use of observable inputs and minimize the use of unobservable inputs.

83

Table of Contents

The fair value hierarchy defines Level 1 valuations as those based on quoted prices, unadjusted, for identical instruments traded in active markets. Level 2 valuations are those based on quoted prices for similar instruments in active markets, quoted prices for identical or similar instruments in markets that are not active or model-based valuation techniques for which all significant assumptions are observable in the market. Level 3 valuations are based on model-based techniques that use at least one significant assumption not observable in the market, or significant management judgment or estimation, some of which may be internally developed.

Financial assets that are recorded at fair value on a recurring basis include available for sale investment securities and derivative financial instruments. As of December 31, 2025 and 2024, $2.1 billion or 9% and $1.9 billion or 8%, respectively, of our total assets consisted of financial assets recorded at fair value on a recurring basis and most of these financial assets consisted of available for sale investment securities measured using information from a third-party pricing service. These investments in debt securities and mortgage backed securities were classified in Level 2 of the fair value hierarchy. Financial liabilities that were recorded at fair value on a recurring basis were comprised of derivative financial instruments. As of December 31, 2025 and 2024, $14.6 million or less than 1% and $8.4 million or less than 1%, respectively, of our total liabilities, consisted of financial liabilities recorded at fair value on a recurring basis. As of December 31, 2025 and 2024, $12.3 million and $6.1 million, respectively, was classified in Level 2 of the fair value hierarchy. As of both December 31, 2025 and 2024, $2.3 million was classified in Level 3 of the fair value hierarchy. As of December 31, 2025 and 2024, the liability which was classified in Level 3 of the fair value hierarchy was related to the sale of our Visa Class B restricted shares in 2016. We recorded a derivative liability which requires payment to the buyer of the Visa Class B restricted shares in the event Visa further reduces the conversion rate to its publicly traded Visa Class A shares.

Our third-party pricing service makes no representations or warranties that the pricing data provided to us is complete or free from errors, omissions or defects. As a result, we have processes in place to monitor and periodically review the information provided to us by our third-party pricing service:

Column 1Column 2
(1)Our third-party pricing service provides us with documentation by asset class of inputs and methodologies used to value securities. We review this documentation to evaluate the inputs and valuation methodologies used to place securities into the appropriate level of the fair value hierarchy. This documentation is periodically updated by our third-party pricing service. Accordingly, transfers of securities within the fair value hierarchy are made if deemed necessary.

Column 1Column 2
(2)On a monthly basis, management reviews the pricing information received from our third-party pricing service. This review process includes a comparison to non-binding third-party broker quotes, as well as a review of market related conditions impacting the information provided by our third-party pricing service. We also identify investment securities which may have traded in illiquid or inactive markets by identifying instances of a significant decrease in the volume or frequency of trades relative to historic levels, as well as instances of a significant widening of the bid ask spread in the brokered markets.

Column 1Column 2
(3)Our third-party pricing service has also established processes for us to submit inquiries regarding quoted prices. Periodically, we will challenge the quoted prices provided by our third-party pricing service. Our third-party pricing service will review the inputs to the evaluation in light of the new market data presented by us. Our third-party pricing service may then affirm the original quoted price or may update the evaluation on a going forward basis.

Based on the composition of our investment securities portfolio, we believe that we have developed appropriate internal controls and performed appropriate due diligence procedures to prevent or detect material misstatements by our third-party pricing service. See “Note 21. Fair Value” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on our use of fair value estimates.

Future Application of Accounting Pronouncements

For a discussion of the expected impact of accounting pronouncements recently issued but not adopted by us as of December 31, 2025, see “Note 1. Organization and Summary of Significant Accounting Policies — Recent Accounting Pronouncements” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information.

84

Table of Contents

Risk Governance and Quantitative and Qualitative Disclosures About Market Risk

Managing risk is an essential part of successfully operating our business. Management believes that the most prominent risk exposures for the Company are credit risk, market risk, liquidity risk management, capital management and operational risk. See “Analysis of Financial Condition — Liquidity” and “—Capital” sections of this MD&A for further discussions of liquidity risk management and capital management, respectively.

Credit Risk

Credit risk is the risk that borrowers or counterparties will be unable or unwilling to repay their obligations in accordance with the underlying contractual terms. We manage and control credit risk in the loan and lease portfolio by adhering to well-defined underwriting criteria and account administration standards established by management. Written credit policies document underwriting standards, approval levels, exposure limits and other limits or standards deemed necessary and prudent. Portfolio diversification at the obligor, industry, product, and/or geographic location levels is actively managed to mitigate concentration risk. In addition, credit risk management includes an independent credit review process that assesses compliance with commercial, real estate and consumer credit policies, risk ratings and other critical credit information. In addition to implementing risk management practices that are based upon established and sound lending practices, we adhere to sound credit principles. We understand and evaluate our customers’ borrowing needs and capacity to repay, in conjunction with their character and history.

Management has identified three categories of loans that we use to develop our systematic methodology to determine the ACL: commercial, residential and consumer.

Commercial lending is further categorized into four distinct classes based on characteristics relating to the borrower, transaction and collateral. These classes are: commercial and industrial, commercial real estate, construction and lease financing. Commercial and industrial loans are primarily for the purpose of financing equipment acquisition, expansion, working capital and other general business purposes by medium to larger Hawaii based corporations, as well as U.S. mainland and international companies. Commercial and industrial loans are typically secured by non-real estate assets whereby the collateral is trading assets, enterprise value or inventory. As with many of our customers, our commercial and industrial loan customers are heavily dependent on tourism, government expenditures and real estate values. Commercial real estate loans are secured by real estate, including but not limited to structures and facilities to support activities designated as retail, health care, general office space, warehouse and industrial space. Our Bank’s underwriting policy generally requires that net cash flows from the property be sufficient to service the debt while still maintaining an appropriate amount of reserves. Commercial real estate loans in Hawaii are characterized by having a limited supply of real estate at commercially attractive locations, long delivery time frames for development and high interest rate sensitivity. Our construction lending portfolio consists primarily of land loans, single family and condominium development loans. Financing of construction loans is subject to a high degree of credit risk given the long delivery time frames for such projects. Construction lending activities are underwritten on a project financing basis whereby the cash flows or lease rents from the underlying real estate collateral or the sale of the finished inventory is the primary source of repayment. Market feasibility analysis is typically performed by assessing market comparables, market conditions and demand in the specific lending area and general community. We typically require presales of finished inventory or preleasing requirements prior to loan funding. However, because this analysis is typically performed on a forward-looking basis, real estate construction projects typically present a higher risk profile in our lending activities. Lease financing activities include commercial single investor leases and leveraged leases used to purchase items ranging from computer equipment to transportation equipment. Underwriting of new leasing arrangements typically includes analyzing customer cash flows, evaluating secondary sources of repayment, such as the value of the leased asset, the guarantors’ net cash flows as well as other credit enhancements provided by the lessee.

85

Table of Contents

Residential lending is further categorized into the following classes: residential mortgages (loans secured by 1-4 family residential properties and home equity loans) and home equity lines of credit. Our Bank’s underwriting standards typically require LTV ratios of not more than 80%, although higher levels are permitted with accompanying mortgage insurance. First mortgage loans secured by residential properties generally carry a moderate level of credit risk, with an average loan size of approximately $392,000 as of December 31, 2025. Residential mortgage loan production is added to our loan portfolio or is sold in the secondary market, based on management’s evaluation of our liquidity, capital and loan portfolio mix as well as market conditions. Changes in interest rates, the economic environment and other market factors have impacted, and will likely continue to impact, the marketability and value of collateral and the financial condition of our borrowers which impacts the level of credit risk inherent in this portfolio, although we remain in a supply constrained housing environment in Hawaii. Geographic concentrations exist for this portfolio as nearly all residential mortgage loans and home equity lines of credit are for residences located in Hawaii, Guam or Saipan. These island locales are susceptible to a wide array of potential natural disasters including, but not limited to, hurricanes, floods, tsunamis and earthquakes. We offer home equity lines of credit with variable rates; fixed rate lock options may be available post-closing.  The qualifying debt payments for all lines are underwritten at 0.95% of the credit line amount. Our procedures for underwriting home equity lines of credit include an assessment of an applicant’s overall financial capacity and repayment ability. Decisions are primarily based on repayment ability via debt-to-income ratios, LTV ratios and an evaluation of credit history.

Consumer lending is further categorized into the following classes of loans: credit cards, automobile loans and other consumer-related installment loans. Consumer loans are either unsecured or fully secured by the borrower’s personal assets, including cash. The average loan size is generally small and risk is diversified among many borrowers. We offer a wide array of credit cards for business and personal use. In general, our customers are attracted to our credit card offerings on the basis of price, credit limit, reward programs and other product features. Credit card underwriting decisions are generally based on repayment ability of our borrower via DTI ratios, credit bureau information, and credit scores. Automobile lending activities include loans and leases secured by new or used automobiles. We originate the majority of our automobile loans and leases on an indirect basis through selected dealerships. Our procedures for underwriting automobile loans include an assessment of an applicant’s overall financial capacity and repayment ability, credit history and the ability to meet existing obligations and payments on the proposed loan or lease. Although an applicant’s creditworthiness is the primary consideration, the underwriting process also includes a comparison of the value of the collateral security to the proposed loan amount. We require borrowers to maintain full coverage automobile insurance on automobile loans and leases, with the Bank listed as either the loss payee or additional insured. Installment loans consist of open and closed end facilities for personal and household purchases. We seek to maintain reasonable levels of risk in installment lending by following prudent underwriting guidelines which include an evaluation of personal credit history and ability to repay.

Market Risk

Market risk is the potential of loss arising from changes in interest rates, foreign exchange rates, equity prices and commodity prices, including the correlation among these factors and their volatility. When the value of an instrument is tied to such external factors, the holder faces market risk. We are exposed to market risk primarily from interest rate risk, which is defined as the risk of loss of net interest income or net interest margin because of changes in interest rates.

The potential cash flows, sales or replacement value of many of our assets and liabilities, especially those that earn or pay interest, are sensitive to changes in the general level of U.S. interest rates. In the banking industry, changes in interest rates can significantly impact earnings and the safety and soundness of an entity.

Interest rate risk arises primarily from our core business activities of extending loans and accepting deposits. This occurs when our interest earning loans and interest-bearing deposits mature or reprice at different times, on a different basis or in unequal amounts. Interest rates may also affect loan demand, credit losses, mortgage origination volume, pre- payment speeds and other items affecting earnings.

Many factors affect our exposure to changes in interest rates, such as general economic and financial conditions, customer preferences, historical pricing relationships and repricing characteristics of financial instruments. Our earnings are affected not only by general economic conditions, but also by the monetary and fiscal policies of the United States and its agencies, particularly the Federal Reserve. The monetary policies of the Federal Reserve can influence the overall growth of loans, investment securities and deposits and the level of interest rates earned on assets and paid for liabilities.

86

Table of Contents

Market Risk Measurement

We primarily use net interest income simulation analysis to measure and analyze interest rate risk. We run various hypothetical interest rate scenarios and compare these results against a measured base case scenario. Our net interest income simulation analysis incorporates various assumptions, which we believe are reasonable but which may have a significant impact on results. These assumptions include: (1) the timing of changes in interest rates, (2) shifts or rotations in the yield curve, (3) re-pricing characteristics for market rate sensitive instruments on and off-balance sheet, (4) differing sensitivities of financial instruments due to differing underlying rate indices and (5) varying loan prepayment speeds for different interest rate scenarios. Because of limitations inherent in any approach used to measure interest rate risk, simulation results are not intended as a forecast of the actual effect of a change in market interest rates on our results but rather as a means to better plan and execute appropriate asset liability management strategies to manage our interest rate risk.

Table 25 presents, for the twelve months subsequent to December 31, 2025 and 2024, an estimate of the changes in net interest income that would result from ramps (gradual changes) and shocks (immediate changes) in market interest rates, moving in a parallel fashion over the entire yield curve, relative to the measured base case scenario. Ramp scenarios assume interest rates move gradually in parallel across the yield curve relative to the base case scenario. Shock scenarios assume an immediate and sustained parallel shift in interest rates across the entire yield curve, relative to the base case scenario. The base case scenario assumes that the balance sheet and interest rates are generally unchanged. We evaluate the sensitivity by using a static forecast, where the balance sheets as of December 31, 2025 and 2024 are held constant.

Net Interest Income Sensitivity Profile - Estimated Percentage Change Over 12 MonthsTable 25
Static ForecastStatic Forecast
December 31, 2025December 31, 2024
Gradual Change in Interest Rates (basis points)
+2003.5%3.1%
+1001.81.6
+500.90.8
(50)(0.9)(0.8)
(100)(1.8)(1.6)
Immediate Change in Interest Rates (basis points)
+2006.3%6.2%
+1003.23.2
+501.61.6
(50)(1.6)(1.6)
(100)(3.2)(3.3)

The table above shows the effects of a simulation which estimates the effect of a gradual and immediate sustained parallel shift in the yield curve of −100, −50, +50, +100 and +200 basis points in market interest rates over a twelve-month period on our net interest income.

Currently, our interest rate profile, assuming a constant balance sheet, is such that we project net interest income will benefit from higher interest rates as our assets would reprice faster and to a greater degree than our liabilities, while in the case of lower interest rates, our assets would reprice downward and to a greater degree than our liabilities. Other factors such as changes in balance sheet composition or deposit rate behavior could result in a change in repricing sensitivity.

Under the static balance sheet forecast as of December 31, 2025, our net interest income sensitivity profile is slightly higher in higher interest rate scenarios compared to similar forecasts as of December 31, 2024. The sensitivity outcomes described above are primarily due to the impact of holding a larger federal funds position as of December 31, 2025 as compared with December 31, 2024.

The comparisons above provide insight into the potential effects of changes in interest rates on net interest income. The Company believes that its approach to interest rate risk has appropriately considered its susceptibility to both rising and falling rates and has adopted strategies which minimize the impact of such risks.

87

Table of Contents

We also have longer term interest rate risk exposures which may not be appropriately measured by net interest income simulation analysis. We use market value of equity (“MVE”) sensitivity analysis to study the impact of long-term cash flows on earnings and capital. MVE involves discounting present values of all cash flows of on-balance sheet and off-balance sheet items under different interest rate scenarios. The discounted present value of all cash flows represents our MVE. MVE analysis requires modifying the expected cash flows in each interest rate scenario, which will impact the discounted present value. The amount of base case measurement and its sensitivity to shifts in the yield curve allow management to measure longer term repricing option risk in the balance sheet.

Limitations of Market Risk Measures

The results of our simulation analyses are hypothetical, and a variety of factors might cause actual results to differ substantially from what is depicted. For example, if the timing and magnitude of interest rate changes differ from those projected, our net interest income might vary significantly. Non-parallel yield curve shifts such as a flattening or steepening of the yield curve or changes in interest rate spreads would also cause our net interest income to be different from that depicted. An increasing interest rate environment could reduce projected net interest income if deposits and other short-term liabilities re-price faster than expected or faster than our assets re-price. Actual results could differ from those projected if we grow assets and liabilities faster or slower than estimated, if we experience a net outflow of deposits or if our mix of assets and liabilities otherwise changes. For example, while we maintain relatively high levels of liquidity, a faster than expected withdrawal of deposits out of the bank may cause us to seek higher cost sources of funding. Actual results could also differ from those projected if we experience substantially different prepayment speeds in our loan portfolio than those assumed in the simulation analyses. Finally, these simulation results do not consider all the actions that we may undertake in response to potential or actual changes in interest rates, such as changes to our loan, investment, deposit, funding or hedging strategies.

Market Risk Governance

We seek to achieve consistent growth in net interest income and capital while managing volatility arising from changes in market interest rates. The objective of our interest rate risk management process is to increase net interest income while operating within acceptable limits established for interest rate risk and maintaining adequate levels of funding and liquidity.

To manage the impact on net interest income, we manage our exposure to changes in interest rates through our asset and liability management activities within guidelines established by our ALCO and approved by our board of directors. The ALCO has the responsibility for approving and ensuring compliance with the ALCO management policies, including interest rate risk exposures. The objective of our interest rate risk management process is to maximize net interest income while operating within acceptable limits established for interest rate risk and maintaining adequate levels of funding and liquidity.

Through review and oversight by the ALCO, we attempt to engage in strategies that neutralize interest rate risk as much as possible. Our use of derivative financial instruments, as detailed in “Note 16. Derivative Financial Instruments” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data, has generally been limited. This is due to natural on balance sheet hedges arising out of offsetting interest rate exposures from loans and investment securities with deposits and other interest-bearing liabilities. In particular, the investment securities portfolio is utilized to manage the interest rate exposure and sensitivity to within the guidelines and limits established by the ALCO. We utilize natural and offsetting economic hedges in an effort to reduce the need to employ off-balance sheet derivative financial instruments to hedge interest rate risk exposures. Expected movements in interest rates are also considered in managing interest rate risk. Thus, as interest rates change, we may use different techniques to manage interest rate risk.

Management uses the results of its various simulation analyses to formulate strategies to achieve a desired risk profile within the parameters of our capital and liquidity guidelines.

88

Table of Contents

Operational Risk

Operational risk is the risk of loss arising from inadequate or failed processes, people or systems, external events (such as natural disasters), or compliance, reputational or legal matters, including the risk of loss resulting from fraud, litigation and breaches in data security. Operational risk is inherent in all of our business ventures and the management of that risk is important to the achievement of our objectives. We have a framework in place that includes the reporting and assessment of any operational risk events, and the assessment of our mitigating strategies within our key business lines. This framework is implemented through our policies, processes and reporting requirements. We measure and report operational risk using the seven operational risk event types projected by the Basel Committee on Banking Supervision in Basel II: (1) external fraud; (2) internal fraud; (3) employment practices and workplace safety; (4) clients, products and business practices; (5) damage to physical assets; (6) business disruption and system failures; and (7) execution, delivery and process management. Our operational risk review process is also a core part of our assessment of material new products or activities.

MD&A history

Prior-year 10-K MD&A spans are extracted from SEC filings with the same bounded parser used for the latest filing. The latest 10-K appears above; prior years are below.

FY 2024 10-K MD&A

SEC filing source: 0001558370-25-001943.

Extracted structurally from real Item 7 body heading to real Item 7A/8 boundary. Confidence: high. Filing date: 2025-02-28. Report date: 2024-12-31.

ITEM 7.    MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Cautionary Note Regarding Forward-Looking Statements

This Annual Report on Form 10-K, including the documents incorporated by reference herein, contains, and from time to time our management may make, forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995.  These forward-looking statements reflect our current views with respect to, among other things, future events and our financial performance. These statements are often, but not always, made through the use of words or phrases such as “may,” “might,” “should,” “could,” “predict,” “potential,” “believe,” “expect,” “continue,” “will,” “anticipate,” “seek,” “estimate,” “intend,” “plan,” “projection,” “would,” “annualized” and “outlook,” or the negative version of those words or other comparable words or phrases of a future or forward-looking nature. These forward-looking statements are not historical facts, and are based on current expectations, estimates and projections about our industry, management's beliefs and certain assumptions made by management, many of which, by their nature, are inherently uncertain and beyond our control. Accordingly, we caution you that any such forward-looking statements are not guarantees of future performance and are subject to risks, assumptions, estimates and uncertainties that are difficult to predict. Although we believe that the expectations reflected in these forward-looking statements are reasonable as of the date made, actual results may prove to be materially different from the results expressed or implied by the forward-looking statements.

A number of important factors could cause our actual results to differ materially from those indicated in these forward-looking statements, including the following: the geographic concentration of our business; current and future market and economic conditions generally or in Hawaii, Guam and Saipan in particular, including inflationary pressures and interest rate environment; our dependence on the real estate markets in which we operate; concentrated exposures to certain asset classes and individual obligors; the effect of changes in interest rates on our business, including our net interest income, net interest margin, the fair value of our investment securities, and our mortgage loan originations, mortgage servicing rights and mortgage loans held for sale; the future value of the investment securities that we own; the possibility of a deterioration in credit quality in our portfolio; the possibility we might underestimate the credit losses inherent in our loan and lease portfolio; our ability to attract and retain customer deposits; our inability to receive dividends from our Bank, pay dividends to our common stockholders and satisfy obligations as they become due; our access to sources of liquidity and capital to address our liquidity needs; our ability to attract and retain skilled employees or changes in our management personnel; our ability to maintain our Bank's reputation; the failure to properly use and protect our customer and employee information and data; the possibility of employee misconduct or mistakes; the actual or perceived soundness of other financial institutions; the effectiveness of our risk management and internal disclosure controls and procedures; our ability to keep pace with technological changes; any failure or interruption of our information and communications systems; our ability to effectively compete with other financial services companies and the effects of competition in the financial services industry on our business; our ability to identify and address cybersecurity risks; the occurrence of fraudulent activity or effect of a material breach of, or disruption to, the security of any of our or our vendors’ systems; our ability to successfully develop and commercialize new or enhanced products and services; changes in the demand for our products and services; risks associated with the sale of loans and with our use of appraisals in valuing and monitoring loans; the possibility that actual results may differ from estimates and forecasts; fluctuations in the fair value of our assets and liabilities and off-balance sheet exposures; the effects of the failure of any component of our business infrastructure provided by a third party; the potential for environmental liability; the risk of being subject to litigation and the outcome thereof; the impact of, and changes in, applicable laws, regulations and accounting standards and policies; possible changes in trade, monetary and fiscal policies of, and other activities undertaken by, governments, agencies, central banks and similar organizations, including as a result of changes following the recent U.S. election; the effects of severe weather, geopolitical instability, including war, terrorist attacks, pandemics or other severe health emergencies and natural disasters and other external events; the potential impact of climate change; our ability to maintain consistent growth, earnings and profitability; the impact of any pandemic, epidemic or health-related crisis; our likelihood of success in, and the impact of, litigation or regulatory actions; our ability to continue to pay dividends on our common stock; contingent liabilities and unexpected tax liabilities that may be applicable to us as a result of the Reorganization Transactions; and damage to our reputation from any of the factors described above.

48

Table of Contents

The foregoing factors should not be considered an exhaustive list and should be read together with the other cautionary statements set forth under “Item 1A. Risk Factors” in this Annual Report on Form 10-K. If one or more events related to these or other risks or uncertainties materialize, or if our underlying assumptions prove to be incorrect, actual results may differ materially from what we anticipate. Accordingly, you should not place undue reliance on any such forward-looking statements. Any forward-looking statement speaks only as of the date on which it is made, and we do not undertake any obligation to update or review any forward-looking statement, whether as a result of new information, future developments or otherwise, except as required by applicable law.

Company Overview

FHI, a bank holding company, owns 100% of the outstanding common stock of FHB. FHB was founded in 1858 under the name Bishop & Company and was the first successful banking partnership in the Kingdom of Hawaii and the second oldest bank formed west of the Mississippi River.

As of December 31, 2024, we were the largest full-service bank headquartered in Hawaii as measured by assets, loans and leases and net income. As of December 31, 2024, we had $23.8 billion of assets and $14.4 billion of gross loans and leases. We also generated $230.1 million of net income or diluted earnings per share of $1.79 for the year ended December 31, 2024. We operate our business through three operating segments: Retail Banking, Commercial Banking and Treasury and Other. See “Note 22. Reportable Operating Segments” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information.

Hawaii Economy

Hawaii’s economy remains relatively resilient in the wake of high consumer prices and the August 2023 wildfires that continue to affect the island of Maui. According to the State of Hawaii Department of Business, Economic Development and Tourism, the statewide seasonally adjusted unemployment rate was 3.0% at December 31, 2024 compared to 2.9% at December 31, 2023. Nationally, the seasonally adjusted unemployment rate was 4.1% at December 31, 2024 compared to 3.7% at December 31, 2023.

Domestic visitor arrivals for the state remain stable, with the average daily domestic passenger counts for the year ended December 31, 2024 relatively similar to the average daily passenger counts during the year ended December 31, 2023, according to the Hawaii Tourism Authority. International visitor arrivals from Japan during the year ended December 31, 2024 have increased significantly as compared to each of the last three years, but the level of arrivals from Japan still remains below pre-pandemic levels due to the weak yen.

The local Oahu housing market has remained relatively stable, but is experiencing some softening as compared to previous years primarily due to home prices continuing to rise and high mortgage interest rates. According to the Honolulu Board of Realtors, the volume of single-family home sales increased by 9.1%, while condominium sales decreased by 2.5%, in each case when comparing the twelve months of 2024 with the same period in 2023. When comparing the twelve months of 2024 with the same period in 2022, however, the volume of single-family home sales decreased by 19.6%, while condominium sales decreased by 29.8%. The median price of a single-family home sold on Oahu in the twelve months of 2024 was $1,100,000, an increase of 4.8% from the same period in 2023. The median price of a condominium sold on Oahu in the twelve months of 2024 was $515,000, an increase of 1.3% from the same period in 2023. As of December 31, 2024, months of inventory of single-family homes and condominiums on Oahu remained low at approximately 2.9 and 5.2 months, respectively.

Effect of Recent Natural Disasters

In early August of 2023, wildfires swept across several areas of Maui, impacting residents in upcountry Maui and devastating the historic town of Lahaina. The outstanding balance of real estate-secured loans in the Maui fire zones totaled approximately $96.8 million as of December 31, 2024. We are working closely with our resident and business borrowers to navigate the post-disaster period and are continuing to closely monitor the impact that the wildfires has had on our customers.

49

Table of Contents

Other Economic Developments

Economic conditions and therefore our results of operations may be impacted by a variety of other factors as well, such as other natural disasters, an economic slowdown or recession, financial market volatility, supply chain disruptions, monetary and fiscal policy measures, heightened geopolitical tensions, fluctuations in foreign currency exchange rates and interest rates, the political and regulatory environment, changes to the U.S. Federal budget and potential changes in tax laws.

These and other key factors could impact our profitability in future reporting periods. See Item 1A. Risk Factors, beginning in the section captioned “Summary of Risk Factors.”

50

Table of Contents

Selected Financial Data:

Our financial highlights for the years indicated are presented in Table 1:

Financial HighlightsTable 1
For the Year Ended
December 31,
(dollars in thousands, except per share data)202420232022
Income Statement Data:
Interest income$980,044$923,579$663,220
Interest expense357,306287,45249,671
Net interest income622,738636,127613,549
Provision for credit losses14,75026,6301,392
Net interest income after provision for credit losses607,988609,497612,157
Noninterest income185,803200,815179,525
Noninterest expense501,189501,138440,471
Income before provision for income taxes292,602309,174351,211
Provision for income taxes62,47374,19185,526
Net income$230,129$234,983$265,685
Basic earnings per share$1.80$1.84$2.08
Diluted earnings per share$1.79$1.84$2.08
Basic weighted-average outstanding shares127,702,573127,567,547127,489,889
Diluted weighted-average outstanding shares128,325,865127,915,873127,981,699
Dividends declared per share$1.04$1.04$1.04
Dividend payout ratio58.10%56.52%50.00%
Performance Ratios:
Net interest margin2.95%2.92%2.78%
Efficiency ratio61.57%59.48%55.20%
Return on average total assets0.96%0.95%1.06%
Return on average tangible assets (non-GAAP)(1)1.00%0.99%1.11%
Return on average total stockholders' equity9.00%10.01%11.44%
Return on average tangible stockholders' equity (non-GAAP)(1)14.74%17.39%20.03%
Noninterest expense to average assets2.09%2.04%1.76%

December 31,
(dollars in thousands, except per share data)20242023
Balance Sheet Data:
Cash and cash equivalents$1,170,190$1,739,897
Investment securities available-for-sale1,926,5162,255,336
Investment securities held-to-maturity3,790,6504,041,449
Loans and leases14,408,25814,353,497
Allowance for credit losses for loans and leases160,393156,533
Goodwill995,492995,492
Total assets23,828,18624,926,474
Total deposits20,322,21621,332,657
Short-term borrowings250,000500,000
Total liabilities21,210,70022,440,408
Total stockholders' equity2,617,4862,486,066
Book value per share$20.70$19.48
Tangible book value per share (non-GAAP)(1)$12.83$11.68
Asset Quality Ratios:
Non-accrual loans and leases / total loans and leases0.14%0.13%
Allowance for credit losses for loans and leases / total loans and leases1.11%1.09%
Net charge-offs / average total loans and leases0.10%0.09%

51

Table of Contents

December 31,
Capital Ratios:20242023
Common Equity Tier 1 Capital Ratio12.80%12.39%
Tier 1 Capital Ratio12.80%12.39%
Total Capital Ratio13.99%13.57%
Tier 1 Leverage Ratio9.14%8.64%
Total stockholders' equity to total assets10.98%9.97%
Tangible stockholders' equity to tangible assets (non-GAAP)(1)7.10%6.23%
Column 1Column 2
(1)Return on average tangible assets, return on average tangible stockholders’ equity, tangible book value per share and tangible stockholders’ equity to tangible assets are non-GAAP financial measures. We compute our return on average tangible assets as the ratio of net income to average tangible assets. We compute our return on average tangible stockholders’ equity as the ratio of net income to average tangible stockholders’ equity. We compute our tangible book value per share as the ratio of tangible stockholders’ equity to outstanding shares. We compute our tangible stockholders’ equity to tangible assets as the ratio of tangible stockholders’ equity to tangible assets. We believe that these financial measures are useful for investors, regulators, management and others to evaluate financial performance and capital adequacy relative to other financial institutions. Although these non-GAAP financial measures are frequently used by shareholders in the evaluation of a company, they have limitations as analytical tools and should not be considered in isolation or as a substitute for analyses of results as reported under GAAP.

52

Table of Contents

The following table provides a reconciliation of these non-GAAP financial measures with their most closely related GAAP measures for the years indicated:

GAAP to Non-GAAP ReconciliationTable 2
For the Years Ended
December 31,
(dollars in thousands)202420232022
Income Statement Data:
Noninterest expense$501,189$501,138$440,471
Net income$230,129$234,983$265,685
Average total stockholders' equity$2,557,215$2,346,713$2,321,606
Less: average goodwill995,492995,492995,492
Average tangible stockholders' equity$1,561,723$1,351,221$1,326,114
Average total assets$23,996,723$24,625,445$24,964,422
Less: average goodwill995,492995,492995,492
Average tangible assets$23,001,231$23,629,953$23,968,930
Return on average total stockholders' equity9.00%10.01%11.44%
Return on average tangible stockholders' equity (non-GAAP)14.74%17.39%20.03%
Return on average total assets0.96%0.95%1.06%
Return on average tangible assets (non-GAAP)1.00%0.99%1.11%
Noninterest expense to average assets2.09%2.04%1.76%

December 31,
(dollars in thousands, except per share data)20242023
Balance Sheet Data:
Total stockholders' equity$2,617,486$2,486,066
Less: goodwill995,492995,492
Tangible stockholders' equity$1,621,994$1,490,574
Total assets$23,828,186$24,926,474
Less: goodwill995,492995,492
Tangible assets$22,832,694$23,930,982
Shares outstanding126,422,898127,618,761
Total stockholders' equity to total assets10.98%9.97%
Tangible stockholders' equity to tangible assets (non-GAAP)7.10%6.23%
Book value per share$20.70$19.48
Tangible book value per share (non-GAAP)$12.83$11.68

Financial Highlights

Net income was $230.1 million for the year ended December 31, 2024, a decrease of $4.9 million or 2% as compared to 2023. Basic earnings per share was $1.80 for the year ended December 31, 2024, a decrease of $0.04 or 2% as compared to 2023. Diluted earnings per share was $1.79 for the year ended December 31, 2024, a decrease of $0.05 or 3% as compared to 2023. The decrease in net income was primarily due to a $15.0 million decrease in noninterest income and a $13.4 million decrease in net interest income. This was partially offset by an $11.9 million decrease in the provision for credit losses (the “Provision”) and an $11.7 million decrease in the provision for income taxes.

53

Table of Contents

Net income was $235.0 million for the year ended December 31, 2023, a decrease of $30.7 million or 12% as compared to 2022. Basic and diluted earnings per share were both $1.84 for the year ended December 31, 2023, a decrease of $0.24 or 12% as compared to 2022. The decrease in net income was primarily due to a $60.7 million increase in noninterest expense and a $25.2 million increase in the Provision. This was partially offset by a $22.6 million increase in net interest income, a $21.3 million increase in noninterest income and an $11.3 million decrease in the provision for income taxes.

Our return on average total assets was 0.96% for the year ended December 31, 2024, an increase of one basis point as compared to 2023, and our return on average total stockholders’ equity was 9.00% for the year ended December 31, 2024, a decrease of 101 basis points as compared to 2023. Our return on average tangible assets was 1.00% for the year ended December 31, 2024, an increase of one basis point as compared to 2023, and our return on average tangible stockholders’ equity was 14.74% for the year ended December 31, 2024, a decrease of 265 basis points as compared to 2023, due to an increase in average stockholders’ equity, which resulted in part from a decrease in net unrealized losses in our investment securities portfolio, and lower net income. Our efficiency ratio was 61.57% for the year ended December 31, 2024 as compared to 59.48% in 2023. Return on average tangible assets and return on average tangible stockholders’ equity are non-GAAP financial measures. For a reconciliation to the most directly comparable GAAP financial measures for return on average tangible assets and return on average tangible stockholders’ equity, see Table 2, GAAP to Non-GAAP Reconciliation.

Our return on average total assets was 0.95% for the year ended December 31, 2023, a decrease of 11 basis points as compared to 2022, and our return on average total stockholders’ equity was 10.01% for the year ended December 31, 2023, a decrease of 143 basis points as compared to 2022. Our return on average tangible assets was 0.99% for the year ended December 31, 2023, a decrease of 12 basis points as compared to 2022, and our return on average tangible stockholders’ equity was 17.39% for the year ended December 31, 2023, a decrease of 264 basis points as compared to 2022. Our efficiency ratio was 59.48% for the year ended December 31, 2023 as compared to 55.20% in 2022. Return on average tangible assets and return on average tangible stockholders’ equity are non-GAAP financial measures. For a reconciliation to the most directly comparable GAAP financial measures for return on average tangible assets and return on average tangible stockholders’ equity, see Table 2, GAAP to Non-GAAP Reconciliation.

Our results for the December 31, 2024 were highlighted by the following:

Column 1Column 2Column 3
Net interest income was $622.7 million for the year ended December 31, 2024, a decrease of $13.4 million or 2% as compared to 2023. Our net interest margin was 2.95% for the year ended December 31, 2024, an increase of three basis points as compared to 2023. The decrease in net interest income, on a fully taxable-equivalent basis was primarily due to higher deposit funding costs and lower average balances in our investment securities portfolio, partially offset by higher rates on our earning assets driven by higher yields in our loan and lease portfolio, higher average balances on our interest-bearing deposits in other banks and lower borrowing costs.

Column 1Column 2Column 3
The Provision was $14.8 million for the year ended December 31, 2024, a decrease of $11.9 million as compared to 2023. The decrease in the Provision was primarily due to decreases in the provision for construction loans, commercial real estate loans and home equity lines and the provision for unfunded commercial and industrial, construction, home equity line and commercial real estate commitments. This was partially offset by increases in the provision for consumer loans, commercial and industrial loans and residential mortgage loans. The Provision is recorded to maintain the ACL and the reserve for unfunded commitments at levels deemed adequate to absorb lifetime expected credit losses in our loan and lease portfolio and unfunded loan and lease commitments as of the balance sheet date.

Column 1Column 2Column 3
Noninterest income was $185.8 million for the year ended December 31, 2024, a decrease of $15.0 million or 7% as compared to 2023. The decrease was primarily due to a $26.2 million net loss on the sale of investment securities and a $1.0 million decrease in other noninterest income, partially offset by a $8.6 million increase in other services charges and fees, a $2.5 million increase in bank-owned life insurance (“BOLI”) income and a $1.4 million increase in service charges on deposits accounts.

54

Table of Contents

Column 1Column 2Column 3
Noninterest expense was $501.2 million for the year ended December 31, 2024, an increase of $0.1 million as compared to 2023. The increase in noninterest expense was primarily due to a $9.8 million increase in salaries and employee benefits, a $8.8 million increase in equipment expense and a $2.2 million increase in card rewards program expense. This was partially offset by a $13.0 million decrease in regulatory assessment and fees, a $5.5 million decrease in contracted services and professional fees, a $1.7 million decrease in other noninterest expense and a $0.6 million decrease in occupancy expense.

Our results for the December 31, 2023 were highlighted by the following:

Column 1Column 2Column 3
Net interest income was $636.1 million for the year ended December 31, 2023, an increase of $22.6 million or 4% as compared to 2022. Our net interest margin was 2.92% for the year ended December 31, 2023, an increase of 14 basis points as compared to 2022. The increase in net interest income was primarily due to higher yields and average balances in our loan and lease portfolio and higher yields on interest-bearing deposits in other banks, primarily attributable to the rising interest rate environment in the period. This was partially offset by higher deposit funding costs and higher borrowing costs.

Column 1Column 2Column 3
The Provision was $26.6 million for the year ended December 31, 2023, an increase of $25.2 million as compared to 2022. The Provision of $26.6 million for the year ended December 31, 2023, was primarily due to increases in the provision for consumer loans, construction loans, commercial and industrial loans, residential mortgage loans and commercial real estate loans and the provision for unfunded commercial and industrial and construction commitments. This was partially offset by a decrease in the provision for unfunded home equity line commitments. The Provision is recorded to maintain the ACL and the reserve for unfunded commitments at levels deemed adequate to absorb lifetime expected credit losses in our loan and lease portfolio and unfunded loan and lease commitments as of the balance sheet date.

Column 1Column 2Column 3
Noninterest income was $200.8 million for the year ended December 31, 2023, an increase of $21.3 million or 12% as compared to 2022. The increase was primarily due to a $14.1 million increase in BOLI income, a $5.5 million increase in other noninterest income, a $2.0 million increase in trust and investment services income, a $0.8 million increase in service charges on deposits accounts and a $0.8 million increase in net gains on the sale of investment securities, partially offset by a $2.1 million decrease in credit and debit card fees.

Column 1Column 2Column 3
Noninterest expense was $501.1 million for the year ended December 31, 2023, an increase of $60.7 million or 14% as compared to 2022. The increase in noninterest expense was primarily due to a $26.6 million increase in salaries and employee benefits, a $22.5 million increase in regulatory assessment and fees, a $10.6 million increase in equipment expense and a $5.7 million increase in other noninterest expense. This was partially offset by a $3.6 million decrease in contracted services and professional fees and a $1.4 million decrease in occupancy expense.

Balance sheet highlights consisted of the following:

Column 1Column 2Column 3
Total loans and leases were $14.4 billion as of December 31, 2024, an increase of $54.8 million as compared to December 31, 2023. This increase was primarily due to increases in commercial real estate loans, commercial and industrial loans, lease financing, and construction loans, partially offset by decreases in residential real estate loans and consumer loans.

Column 1Column 2Column 3
The ACL was $160.4 million as of December 31, 2024, an increase of $3.9 million or 2% from December 31, 2023. The ratio of our ACL to total loans and leases outstanding was 1.11% as of December 31, 2024, an increase of two basis points compared to December 31, 2023. The overall level of the ACL was commensurate with our stable credit risk profile, loan portfolio growth and composition and a stable Hawaii economy.

55

Table of Contents

Column 1Column 2Column 3
Our investment portfolio is comprised of high-grade investment securities, primarily collateralized mortgage obligations issued by the Government National Mortgage Association (“Ginnie Mae”), the Federal National Mortgage Association (“Fannie Mae”) and the Federal Home Loan Mortgage Corporation (“Freddie Mac”) and mortgage-backed securities issued by Ginnie Mae, Freddie Mac, Fannie Mae, Municipal Housing Authorities and non-agency entities. The total carrying value of our investment securities portfolio was $5.7 billion as of December 31, 2024, a decrease of $579.6 million or 9% from December 31, 2023. The lower balances in investment securities were driven by payments and maturities during the year ended December 31, 2024, which were used to fund loan growth and offset a decline in deposits and borrowings. Additionally, a restructuring of the available-for-sale investment portfolio was conducted in the fourth quarter of 2024, whereby sales and purchases were conducted to improve the return of the investment portfolio.

Column 1Column 2Column 3
Total deposits were $20.3 billion as of December 31, 2024, a decrease of $1.0 billion or 5% from December 31, 2023. This decrease was primarily due to a $608.4 million decrease in demand deposit balances, a $423.7 million decrease in savings deposit balances and a $157.8 million decrease in time deposit balances, partially offset by a $179.5 million increase in money market deposit balances.

Column 1Column 2Column 3
Total borrowings consisted of $250.0 million of short-term borrowings as of December 31, 2024, a decrease of $250.0 million or 50% from December 31, 2023. During the third quarter of 2024, $500.0 million of Federal Home Loan Bank (“FHLB”) advances matured and a new $250.0 million short-term FHLB advance was taken. For information with respect to the financial terms of such advances, see “ – Analysis of Financial Condition – Short-term Borrowings.”

Column 1Column 2Column 3
Total stockholders’ equity was $2.6 billion as of December 31, 2024, an increase of $131.4 million or 5% from December 31, 2023. This increase was primarily due to earnings for the year ended December 31, 2024 of $230.1 million and other comprehensive income, net of tax, of $66.2 million, primarily due to changes in our investment securities portfolio, partially offset by dividends declared and paid to the Company’s stockholders of $132.8 million and common stock repurchased of $40.0 million.

Analysis of Results of Operations

Net Interest Income

For the years ended December 31, 2024, 2023, and 2022, average balances, related income and expenses, on a fully taxable-equivalent basis, and resulting yields and rates are presented in Table 3. An analysis of the change in net interest income, on a fully taxable-equivalent basis, is presented in Table 4.

56

Table of Contents

Average Balances and Interest RatesTable 3
Year EndedYear EndedYear Ended
December 31, 2024December 31, 2023December 31, 2022
AverageIncome/Yield/AverageIncome/Yield/AverageIncome/Yield/
(dollars in millions)BalanceExpenseRateBalanceExpenseRateBalanceExpenseRate
Earning Assets
Interest-Bearing Deposits in Other Banks$900.8$47.35.25%$512.3$26.55.18%$867.6$10.31.19%
Available-for-Sale Investment Securities
Taxable2,090.054.22.602,871.873.82.574,650.183.21.79
Non-Taxable1.50.15.4510.20.65.55180.04.92.74
Held-to-Maturity Investment Securities
Taxable3,321.656.61.703,579.060.71.702,728.245.51.67
Non-Taxable602.615.62.58607.715.92.61460.612.52.71
Total Investment Securities6,015.7126.52.107,068.7151.02.148,018.9146.11.82
Loans Held for Sale1.30.16.020.46.630.63.14
Loans and Leases(1)
Commercial and industrial2,172.4148.66.842,182.3141.06.462,019.578.43.88
Commercial real estate4,310.1282.36.554,257.9266.06.253,895.3153.23.93
Construction985.473.57.46877.762.17.08755.032.54.30
Residential:
Residential mortgage4,220.2163.43.874,308.0156.43.634,200.2145.53.46
Home equity line1,162.951.04.391,131.139.33.47965.026.52.75
Consumer1,051.573.46.981,178.671.56.071,218.965.35.35
Lease financing410.316.33.98330.714.14.26260.99.73.69
Total Loans and Leases14,312.8808.55.6514,266.3750.45.2613,314.8511.13.84
Other Earning Assets53.63.15.88104.31.31.2070.90.60.89
Total Earning Assets(2)21,284.2985.54.6321,952.0929.24.2322,272.8668.13.00
Cash and Due from Banks238.3265.1289.0
Other Assets2,474.22,408.32,402.6
Total Assets$23,996.7$24,625.4$24,964.4
Interest-Bearing Liabilities
Interest-Bearing Deposits
Savings$5,990.7$91.61.53%$6,124.7$71.51.17%$6,741.5$19.20.29%
Money Market4,064.0117.82.903,869.186.12.224,068.816.60.41
Time3,324.8126.33.803,040.0100.63.311,826.713.40.73
Total Interest-Bearing Deposits13,379.5335.72.5113,033.8258.21.9812,637.049.20.39
Federal Funds Purchased17.20.84.4511.50.54.08
Other Short-Term Borrowings424.920.04.70261.913.04.98
Long-Term Borrowings261.612.54.78
Other Interest-Bearing Liabilities29.61.65.3957.13.05.15
Total Interest-Bearing Liabilities13,834.0357.32.5813,631.6287.52.1112,648.549.70.39
Net Interest Income$628.2$641.7$618.4
Interest Rate Spread(3)2.05%2.12%2.61%
Net Interest Margin(4)2.95%2.92%2.78%
Noninterest-Bearing Demand Deposits6,994.58,126.49,421.5
Other Liabilities611.0520.7572.8
Stockholders' Equity2,557.22,346.72,321.6
Total Liabilities and Stockholders' Equity$23,996.7$24,625.4$24,964.4
Column 1Column 2
(1)Non-performing loans and leases are included in the respective average loan and lease balances. Income, if any, on such loans and leases is recognized on a cash basis.
Column 1Column 2
(2)Interest income includes taxable-equivalent basis adjustments of $5.4 million, $5.6 million and $4.9 million for the years ended December 31, 2024, 2023 and 2022, respectively.
Column 1Column 2
(3)Interest rate spread is the difference between the average yield on earning assets and the average rate paid on interest-bearing liabilities, on a fully taxable-equivalent basis.
Column 1Column 2
(4)Net interest margin is net interest income, on a fully taxable-equivalent basis, divided by average total earning assets.

57

Table of Contents

Analysis of Change in Net Interest IncomeTable 4
Year Ended December 31, 2024Year Ended December 31, 2023
Compared to December 31, 2023Compared to December 31, 2022
(dollars in millions)VolumeRateTotal(1)VolumeRateTotal(1)
Change in Interest Income:
Interest-Bearing Deposits in Other Banks$20.4$0.4$20.8$(5.8)$22.0$16.2
Available-for-Sale Investment Securities
Taxable(20.4)0.8(19.6)(38.3)28.9(9.4)
Non-Taxable(0.5)(0.5)(6.9)2.6(4.3)
Held-to-Maturity Investment Securities
Taxable(4.1)(4.1)14.40.815.2
Non-Taxable(0.1)(0.2)(0.3)3.9(0.5)3.4
Total Investment Securities(25.1)0.6(24.5)(26.9)31.84.9
Loans Held for Sale0.10.1
Loans and Leases
Commercial and industrial(0.7)8.37.66.855.862.6
Commercial real estate3.313.016.315.497.4112.8
Construction7.93.511.45.923.729.6
Residential:
Residential mortgage(3.2)10.27.03.77.210.9
Home equity line1.110.611.75.17.712.8
Consumer(8.2)10.11.9(2.3)8.56.2
Lease financing3.2(1.0)2.22.81.64.4
Total Loans and Leases3.454.758.137.4201.9239.3
Other Earning Assets(0.9)2.71.80.40.30.7
Total Change in Interest Income(2.1)58.456.35.1256.0261.1
Change in Interest Expense:
Interest-Bearing Deposits
Savings(1.6)21.720.1(1.9)54.252.3
Money Market4.527.231.7(0.9)70.469.5
Time10.015.725.713.873.487.2
Total Interest-Bearing Deposits12.964.677.511.0198.0209.0
Federal Funds Purchased(0.4)(0.4)(0.8)0.20.10.3
Other Short-Term Borrowings7.7(0.7)7.013.013.0
Long-Term Borrowings(6.3)(6.2)(12.5)12.512.5
Other Interest-Bearing Liabilities(1.5)0.1(1.4)3.03.0
Total Change in Interest Expense12.457.469.839.7198.1237.8
Change in Net Interest Income$(14.5)$1.0$(13.5)$(34.6)$57.9$23.3
Column 1Column 2
(1)The change in interest income and expense not solely due to changes in volume or rate has been allocated on a pro-rata basis to the volume and rate columns.

Net interest income, on a fully taxable-equivalent basis, was $628.2 million for the year ended December 31, 2024, a decrease of $13.5 million or 2% as compared to 2023. Our net interest margin was 2.95% for the year ended December 31, 2024, an increase of three basis points as compared to 2023. The decrease in net interest income, on a fully taxable-equivalent basis, was primarily due to higher deposit funding costs and lower average balances in our investment securities portfolio. This was partially offset by higher rates on our earning assets driven by higher yields in our loan and lease portfolio, higher average balances on our interest-bearing deposits in other banks and lower borrowing costs. Deposit funding costs were $335.7 million for the year ended December 31, 2024, an increase of $77.5 million or 30% compared to 2023, primarily due to an increase in interest rates. Rates paid on our interest-bearing deposits were 251 basis points for the year ended December 31, 2024, an increase of 53 basis points compared to 2023, primarily due to rate increases. For the year ended December 31, 2024, average balances on our investment securities portfolio was $6.0 billion, a decrease of $1.1 billion or 15% compared to 2023, primarily due to payments, maturities and restructuring of securities during the period. Yields on our loans and leases were 5.65% for the year ended December 31, 2024, an increase of 39 basis points as compared to 2023, driven by higher average yields on our adjustable-rate loans, runoff of lower fixed-rate loans and higher rates on new loan originations during the period. For the year ended December 31, 2024, the average balance of our interest-bearing deposits in other banks was $900.8 million, an increase of $388.5 million or 76% compared to the same period in 2023. Total borrowing costs were $20.0 million for the year ended December 31, 2024, a decrease of $6.3 million or 24% compared to 2023. During the third quarter of 2024, $500.0 million of FHLB advances matured and a new $250.0 million short-term FHLB advance was taken.

58

Table of Contents

Net interest income, on a fully taxable-equivalent basis, was $641.7 million for the year ended December 31, 2023, an increase of $23.3 million or 4% as compared to 2022. Our net interest margin was 2.92% for the year ended December 31, 2023, an increase of 14 basis points as compared to 2022. The increase in net interest income, on a fully taxable-equivalent basis, was driven by the rising interest rate environment and was primarily due to higher yields and average balances in our loan and lease portfolio and higher yields on our interest-bearing deposits in other banks. This was partially offset by higher deposit funding cost and higher borrowing costs. Yields on our loans and leases were 5.26% for the year ended December 31, 2023, an increase of 142 basis points as compared to 2022. We experienced an increase in our yields from total loans and leases primarily due to increases in yields from our adjustable-rate commercial real estate loans, commercial and industrial loans and construction loans, which are largely based on the SOFR. For the year ended December 31, 2023, the average balance of our loan and lease portfolio was $14.3 billion, an increase of $951.5 million or 7% compared to the same period in 2022. The increase in the average balance of our loans and leases reflected increases in most loan categories. Yields on our interest-bearing deposits in other banks were 5.18% for the year ended December 31, 2023, an increase of 399 basis points compared to 2022. Deposit funding costs were $258.2 million for the year ended December 31, 2023, an increase of $209.0 million compared to 2022. Rates paid on our interest-bearing deposits were 198 basis points for the year ended December 31, 2023, an increase of 159 basis points compared to 2022. Total borrowing costs were $26.3 million for the year ended December 31, 2023, an increase of $25.8 million compared to 2022, primarily due to the FHLB repo advances and FHLB fixed-rate advances that originated during 2023.

The Federal Reserve influences the general market rates of interest, including the deposit and loan rates offered by many financial institutions. Our loan portfolio is affected by changes in the prime interest rate. The prime rate began in 2022 at 3.25% and increased a total of 425 basis points (25 basis points in March, 50 basis points in May, 75 basis points in each month of June, July, September and November, and 50 basis points in December) to end the year at 7.50%. During 2023, the prime rate increased 100 basis points (25 basis points each in February, March, May and July) to end the year at 8.50%. In 2024, the prime rate decreased 100 basis points (50 basis points in September, and 25 basis points in both November and December) to end the year at 7.50%. Our loan portfolio is also impacted by changes in the SOFR. At December 31, 2024, the one-month and three-month CME Term SOFR interest rates were 4.33% and 4.31%, respectively. At December 31, 2023, the one-month and three-month CME Term SOFR interest rates were 5.35% and 5.33%, respectively. At December 31, 2022, the one-month and three-month CME Term SOFR interest rates were 4.36% and 4.59%, respectively. The target range for the federal funds rate, which is the cost of immediately available overnight funds, began in 2022 at 0.00% to 0.25%, and increased a total of 425 basis points to end the year at 4.25% to 4.50%. During 2023, the federal funds rate increased 100 basis points to end the year at 5.25% to 5.50%. In 2024, the federal funds rate decreased 100 basis points to end the year at 4.25% to 4.50%. There continues to be uncertainty in the changing market and economic conditions, including the possibility of additional measures that could be taken by the Federal Reserve and other government agencies related to the overall macroeconomic environment.

Provision for Credit Losses

The Provision was $14.8 million for the year ended December 31, 2024 compared to a Provision of $26.6 million in 2023. For the year ended December 31, 2024, the Provision included $17.5 million in provision for credit losses for loans and leases, compared to $24.9 million in provision for credit losses for loans and leases in 2023, and a negative $2.8 million in provision for credit losses for the reserve for unfunded commitments, compared to $1.8 million in provision for credit losses for the reserve for unfunded commitments in 2023. The Provision of $14.8 million was primarily due to decreases in the provision for construction loans, commercial real estate loans and home equity lines and the provision for unfunded commercial and industrial, construction, home equity line and commercial real estate commitments. This was partially offset by increases in the provision for consumer loans, commercial and industrial loans and residential mortgage loans. We recorded net charge-offs of $13.6 million and $12.2 million for the years ended December 31, 2024 and 2023, respectively. This represented net charge-offs of 0.10% and 0.09% of total average loans and leases for the years ended December 31, 2024 and 2023, respectively. The ACL was $160.4 million and $156.5 million as of December 31, 2024 and 2023, respectively, and represented 1.11% of total outstanding loans and leases as of December 31, 2024, compared to 1.09% of total outstanding loans and leases as of December 31, 2023. The reserve for unfunded commitments was $32.8 million as of December 31, 2024, compared to $35.6 million as of December 31, 2023. The Provision is recorded to maintain the ACL and the reserve for unfunded commitments at levels deemed adequate by management based on the factors noted in the “Risk Governance and Quantitative and Qualitative Disclosures About Market Risk — Credit Risk” section of this MD&A.

59

Table of Contents

Noninterest Income

Table 5 presents the major components of noninterest income for the years ended December 31, 2024, 2023 and 2022:

Noninterest IncomeTable 5
Year Ended December 31,ChangeChange
(dollars in thousands)2024202320222024vs.20232023vs.2022
Service charges on deposit accounts$31,090$29,647$28,809$1,4435%$8383%
Credit and debit card fees64,40163,88866,0285131(2,140)(3)
Other service charges and fees45,86237,29937,0368,563232631
Trust and investment services income38,30638,44936,465(143)1,9845
Bank-owned life insurance17,86115,3261,2482,5351714,078n/m
Investment securities (losses) gains, net(26,171)792(26,963)n/m792n/m
Other14,45415,4149,939(960)(6)5,47555
Total noninterest income$185,803$200,815$179,525$(15,012)(7)%$21,29012%

n/m – Denotes a variance that is not a meaningful metric to inform the change in noninterest income from the year ended December 31, 2024 to the same period in 2023 and from the year ended December 31, 2023 to the same period in 2022.

Total noninterest income was $185.8 million for the year ended December 31, 2024, a decrease of $15.0 million or 7% as compared to 2023. Total noninterest income was $200.8 million for the year ended December 31, 2023, an increase of $21.3 million or 12% as compared to 2022.

Service charges on deposit accounts were $31.1 million for the year ended December 31, 2024, an increase of $1.4 million or 5% as compared to 2023. This increase was primarily due to a $2.6 million increase in account analysis service charges, partially offset by a $1.2 million decrease in overdraft and checking account fees. Service charges on deposit accounts were $29.6 million for the year ended December 31, 2023, an increase of $0.8 million or 3% as compared to 2022. This increase was primarily due to a $0.9 million increase in dormant account fees, a $0.7 million increase in account analysis service charges and a $0.6 million increase in overdraft and checking account fees, partially offset by a $1.1 million decrease in checking account service fees.

Credit and debit card fees were $64.4 million for the year ended December 31, 2024, an increase of $0.5 million or 1% as compared to 2023. This increase was primarily due to a $2.6 million increase in debit card interchange fees, a $1.9 million decrease in network association dues and a $1.4 million increase in interchange settlement fees, partially offset by a $3.2 million decrease in ATM interchange and surcharge fees, a $1.3 million decrease in merchant service revenues and a $0.6 million decrease in rental fees from credit card terminals. Credit and debit card fees were $63.9 million for the year ended December 31, 2023, a decrease of $2.1 million or 3% as compared to 2022. This decrease was primarily due to a $3.1 million increase in network association dues, a $2.1 million decrease in merchant service revenues and a $1.0 million decrease in ATM interchange and surcharge fees, partially offset by a $3.1 million increase in interchange settlement fees and a $1.0 million increase in debit card interchange fees.

Other service charges and fees were $45.9 million for the year ended December 31, 2024, an increase of $8.6 million or 23% as compared to 2023. This increase was primarily due to a $6.9 million increase in fees from annuities and securities, a $0.3 million increase in safe deposit box rental fees, a $0.3 million increase in miscellaneous service fees, a $0.3 million increase in cash management service fees, a $0.3 million increase in insurance income and a $0.3 million increase in fees from standby letters of credit arrangements. Other service charges and fees were $37.3 million for the year ended December 31, 2023, an increase of $0.3 million or 1% as compared to 2022.

Trust and investment services income was $38.3 million for the year ended December 31, 2024, a decrease of $0.1 million as compared to 2023. Trust and investment services income was $38.4 million for the year ended December 31, 2023, an increase of $2.0 million or 5% as compared to 2022. This increase was primarily due to a $1.1 million increase in investment management fees and a $1.1 million increase in business cash management fees.

60

Table of Contents

BOLI income was $17.9 million for the year ended December 31, 2024, an increase of $2.5 million or 17% as compared to 2023. This increase was due to a $3.0 million increase in BOLI earnings, partially offset by a $0.4 million decrease in death benefit proceeds from life insurance policies. BOLI income was $15.3 million for the year ended December 31, 2023, an increase of $14.1 million as compared to 2022. This increase was due to an $11.0 million increase in BOLI earnings and a $3.1 million increase in death benefit proceeds from life insurance policies.

Net losses on the sale of investment securities were $26.2 million for the year ended December 31, 2024, an increase in net losses of $27.0 million as compared to the same period in 2023. The net losses were primarily due to the investment portfolio restructuring and sale of investment securities resulting in a realized loss of $26.2 million. Net gains on the sale of investment securities were $0.8 million for the year ended December 31, 2023, an increase in net gains of $0.8 million as compared to the same period in 2022. The net gains were primarily due to a $40.8 million net realized gain on the sale of the Company’s remaining approximately 120,000 Visa Class B restricted shares, partially offset by $40.0 million of net realized losses on sales of available-for-sale investment securities.

Other noninterest income was $14.5 million for the year ended December 31, 2024, a decrease of $1.0 million or 6% as compared to 2023. This decrease was primarily due to a $7.9 million gain on the sale of a bank property in 2023 and a $1.2 million decrease in volume-based incentives. This was partially offset by $4.1 million in insurance proceeds received during the year ended December 31, 2024, a $1.6 million excise tax refund received during the year ended December 31, 2024, a $1.5 million decrease in net losses recognized in income related to derivative contracts and a $0.5 million decrease in interest paid on collateral payments related to derivative instruments. Other noninterest income was $15.4 million for the year ended December 31, 2023, an increase of $5.5 million or 55% as compared to 2022. This increase was primarily due to the $7.9 million gain on the sale of a bank property in 2023 mentioned previously, a $2.5 million increase in income due to adjustments to certain liabilities assumed as a result of the Reorganization Transactions, a $2.4 million increase in market adjustments on mutual funds purchased, a $1.5 million increase in volume-based incentives and a $0.9 million increase in net mortgage servicing rights income. This was partially offset by a $7.0 million increase in net losses recognized in income related to derivative contracts, a $1.2 million tax refund received during the year ended December 31, 2022, a $0.7 million decrease in customer-related interest rate swap fees and a $0.4 million decrease in debit card merchant discount fees.

Noninterest Expense

Table 6 presents the major components of noninterest expense for the years ended December 31, 2024, 2023 and 2022:

Noninterest ExpenseTable 6
Year Ended December 31,ChangeChange
(dollars in thousands)2024202320222024vs.20232023vs.2022
Salaries and employee benefits$235,565$225,755$199,129$9,8104%$26,62613%
Contracted services and professional fees60,91266,42370,027(5,511)(8)(3,604)(5)
Occupancy28,97129,60831,034(637)(2)(1,426)(5)
Equipment53,90245,10934,5068,7931910,60331
Regulatory assessment and fees19,09132,0739,603(12,982)(40)22,470n/m
Advertising and marketing7,7197,6157,9961041(381)(5)
Card rewards program33,83131,62730,9902,20476372
Other61,19862,92857,186(1,730)(3)5,74210
Total noninterest expense$501,189$501,138$440,471$51%$60,66714%

n/m – Denotes a variance that is not a meaningful metric to inform the change in noninterest expense from the year ended December 31, 2023 to the same period in 2022.

Total noninterest expense was $501.2 million for the year ended December 31, 2024, an increase of $0.1 million as compared to 2023. Total noninterest expense was $501.1 million for the year ended December 31, 2023, an increase of $60.7 million or 14% as compared to 2022.

61

Table of Contents

Salaries and employee benefits expense was $235.6 million for the year ended December 31, 2024, an increase of $9.8 million or 4% as compared to 2023. This increase was primarily due to a $9.7 million increase in incentive compensation, a $1.8 million increase in retirement plan expenses, a $1.2 million decrease in payroll and benefit costs being deferred as loan origination costs and a $1.0 million increase in group health plan costs. This was partially offset by a $1.1 million decrease in other compensation, primarily related to a decrease in nonrecurring separation agreements and severance costs, partially offset by adjustments made to the deferred compensation plan as a result of market conditions, a $0.9 million decrease in employee overtime pay expense, a $0.9 million decrease in state unemployment tax expense and a $0.6 million decrease in temporary help expenses. Salaries and employee benefits expense was $225.8 million for the year ended December 31, 2023, an increase of $26.6 million or 13% as compared to 2022. This increase was primarily due to a $12.7 million increase in base salaries and related payroll taxes, a $10.7 million decrease in payroll and benefit costs being deferred as loan origination costs, a $4.3 million increase in other compensation, primarily related to adjustments made to the deferred compensation plan as a result of market conditions and nonrecurring separation agreements and severance costs, a $1.3 million increase in retirement plan expenses, a $1.1 million increase in state unemployment tax expense and a $0.8 million increase in group health plan costs. This was partially offset by a $2.2 million decrease in incentive compensation, a $1.1 million decrease in temporary help expenses and a $0.9 million decrease in employee overtime pay expense.

Contracted services and professional fees were $60.9 million for the year ended December 31, 2024, a decrease of $5.5 million or 8% as compared to 2023. This decrease was primarily due to a $4.3 million decrease in outside services, primarily attributable to technology-related projects, marketing and new customer services, a $0.6 million decrease in contracted data processing expenses and a $0.6 million decrease in audit, legal and consultant fees. Contracted services and professional fees were $66.4 million for the year ended December 31, 2023, a decrease of $3.6 million or 5% as compared to 2022. This decrease was primarily due to a $6.2 million decrease in contracted data processing expenses and a $3.2 million decrease in audit, legal and consultant fees. This was partially offset by a $5.8 million increase in outside services, primarily attributable to technology-related projects, marketing and new customer services.

Occupancy expense was $29.0 million for the year ended December 31, 2024, a decrease of $0.6 million or 2% as compared to 2023. This decrease was due to a $0.5 million increase in net sublease rental income and a $0.3 million decrease in building depreciation, partially offset by a $0.4 million increase in lease-related insurance expense. Occupancy expense was $29.6 million for the year ended December 31, 2023, a decrease of $1.4 million or 5% as compared to 2022. This decrease was due to a $0.9 million decrease in building depreciation, a $0.7 million decrease in building maintenance expense and a $0.5 million decrease in utilities expense, partially offset by a $0.8 million decrease in net sublease rental income.

Equipment expense was $53.9 million for the year ended December 31, 2024, an increase of $8.8 million or 19% as compared to 2023. This increase was primarily due to an $8.0 million increase in technology-related amortization and licensing and maintenance fees, a $0.5 million increase in furniture and equipment depreciation and a $0.3 million increase in other furniture and equipment expense. Equipment expense was $45.1 million for the year ended December 31, 2023, an increase of $10.6 million or 31% as compared to 2022. This increase was primarily due to an $11.8 million increase in technology-related amortization and licensing and maintenance fees, partially offset by a $0.9 million decrease in furniture and equipment depreciation.

Regulatory assessment and fees were $19.1 million for the year ended December 31, 2024, a decrease of $13.0 million or 40% as compared to 2023. Regulatory assessment and fees were $32.1 million for the year ended December 31, 2023, an increase of $22.5 million as compared to 2022. In October 2022, the FDIC adopted a final rule to increase the initial base deposit insurance assessment rate schedules by 2 basis points beginning with the first quarterly assessment period of 2023. In May 2023, the FDIC issued a notice of proposed rulemaking for a special assessment to replenish the deposit insurance fund following the 2023 bank failures. In November 2023, the FDIC approved a final rule to implement the special assessment and we recorded a $16.3 million expense in December 2023. During the first quarter of 2024, the FDIC issued a notice that the original loss estimate related to the 2023 bank failures was subsequently increased and that this increase would result in an additional assessment expense to affected institutions. As a result, we recorded a net expense related to the special assessment of $3.5 million for year ended December 31, 2024.

Advertising and marketing expense was $7.7 million for the year ended December 31, 2024, an increase of $0.1 million or 1% as compared to 2023. Advertising and marketing expense was $7.6 million for the year ended December 31, 2023, a decrease of $0.4 million or 5% as compared to 2022.

62

Table of Contents

Card rewards program expense was $33.8 million for the year ended December 31, 2024, an increase of $2.2 million or 7% as compared to 2023. This increase was primarily due to a $1.6 million increase in credit card cash reward redemptions and a $1.6 million increase in interchange fees paid to our credit card partners, partially offset by a $0.7 million decrease in priority rewards card redemptions and a $0.3 million decrease in international transaction fees. Card rewards program expense was $31.6 million for the year ended December 31, 2023, an increase of $0.6 million or 2% as compared to 2022. This increase was primarily due to a $2.1 million increase in credit card cash reward redemptions and a $1.2 million increase in interchange fees paid to our credit card partners, partially offset by a $2.5 million decrease in priority rewards card redemptions.

Other noninterest expense was $61.2 million for the year ended December 31, 2024, a decrease of $1.7 million or 3% as compared to 2023. This decrease was primarily due to a $3.3 million decrease in operational losses and other charge-offs, a $2.1 million decrease in charitable contributions, a $1.0 million decrease in pension-related expenses, a $0.8 million decrease in losses incurred due to natural disasters and a $0.6 million decrease in business privilege tax expense. This was partially offset by a $3.8 million increase in expense due to adjustments to certain liabilities assumed as a result of the Reorganization Transactions, a $1.0 million increase in brokers fees, a $0.6 million increase in costs associated with a fund acquired by the Company and a $0.6 million increase in other tax expense. Other noninterest expense was $62.9 million for the year ended December 31, 2023, an increase of $5.7 million or 10% as compared to 2022. This increase was primarily due to a one-time settlement expense in connection to a lawsuit against the Company, a $2.7 million increase in charitable contributions and increases in postage expenses, signature-based card fraud expenses and travel expenses. This was partially offset by a $1.4 million decrease in pension-related expenses, and decreases in activity charges assessed on the Company’s bank accounts, general and administrative expenses primarily around supplies, insurance, meals and entertainment and shipping and delivery, software amortization expense, mortgage loan charges and other tax expense.

Provision for Income Taxes

The provision for income taxes was $62.5 million (reflecting an effective tax rate of 21.35%) for the year ended December 31, 2024, compared with a provision for income taxes of $74.2 million (reflecting an effective tax rate of 24.00%) in 2023. Additional information about the provision for income taxes is presented in “Note 15. Income Taxes” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data.

Analysis of Business Segments

Our business segments are Retail Banking, Commercial Banking, and Treasury and Other. Table 7 summarizes net income (loss) from our business segments for the years ended December 31, 2024, 2023 and 2022. Additional information about operating segment performance is presented in “Note 22. Reportable Operating Segments” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data.

Business Segment Net Income (Loss)Table 7
Year Ended December 31,
(dollars in thousands)202420232022
Retail Banking$238,410$183,055$179,640
Commercial Banking132,45495,20095,757
Treasury and Other(140,735)(43,272)(9,712)
Total$230,129$234,983$265,685

Retail Banking.  Our Retail Banking segment includes the financial products and services we provide to consumers and small businesses. Loan and lease products offered include residential and commercial mortgage loans, home equity lines of credit and loans, automobile loans and leases, secured and unsecured lines of credit, installment loans, and small business loans and leases. Deposit products offered include checking, savings and time deposit accounts. Our Retail Banking segment also includes our wealth management services. Products and services from Retail Banking are delivered to customers through 48 banking locations throughout the State of Hawaii, Guam and Saipan.

63

Table of Contents

Net income for the Retail Banking segment was $238.4 million for the year ended December 31, 2024, an increase of $55.4 million or 30% as compared to 2023. The increase in net income for the Retail Banking segment was primarily due to a $48.7 million increase in net interest income, a $9.2 million decrease in noninterest expense, a $8.4 million increase in noninterest income and a $1.6 million decrease in the Provision, partially offset by a $12.4 million increase in the provision for income taxes. The increase in net interest income was primarily due to higher deposit and loan spreads.  The decrease in noninterest expense was primarily due to lower overall expenses that were allocated to the Retail Banking segment and a decrease in regulatory assessments and fees, partially offset by increases in salaries and employee benefits expense and brokers fees. The increase in noninterest income was primarily due to increases in other services charges and fees and service charges on deposit accounts. The decrease in the Provision was primarily due to a decrease in our provision for credit losses for loans and leases allocated to the Retail Banking segment. The increase in the provision for income taxes was primarily due to the increase in pretax income. The decrease in total earning assets for the Retail Banking segment was primarily due to a decrease in our residential real estate loan portfolio.

Net income for the Retail Banking segment was $183.1 million for the year ended December 31, 2023, an increase of $3.4 million or 2% as compared to 2022. The increase in net income for the Retail Banking segment was primarily due to a $21.9 million increase in net interest income and a $3.6 million increase in noninterest income. This was partially offset by an $11.2 million increase in noninterest expense and a Provision of $9.9 million for the year ended December 31, 2023, compared to a negative Provision of $1.0 million for the year ended December 31, 2022. The increase in net interest income was primarily due to higher deposit spreads, partially offset by lower loan spreads. The increase in noninterest income was primarily due to increases in trust and investment services income, net mortgage servicing rights income and service charges on deposit accounts. The increase in noninterest expense was primarily due to increases in salaries and employee benefits expense, regulatory assessments and fees, occupancy expense and costs related to natural disaster events, partially offset by lower overall expenses that were allocated to the Retail Banking segment. The increase in the Provision was primarily due to an increase in our provision for credit losses for loans and leases allocated to the Retail Banking segment. The increase in total earning assets for the Retail Banking segment was primarily due to increases in our residential real estate and commercial real estate loan portfolios.

Commercial Banking.  Our Commercial Banking segment includes our corporate banking related products, commercial real estate loans, commercial lease financing, secured and unsecured lines of credit, automobile loans and auto dealer financing, business deposit products and credit cards. Commercial lending and deposit products are offered primarily to middle-market and large companies locally, nationally and internationally.

Net income for the Commercial Banking segment was $132.5 million for the year ended December 31, 2024, an increase of $37.3 million or 39% as compared to 2023. The increase in net income for the Commercial Banking segment was primarily due to a $22.3 million decrease in noninterest expense, a $10.1 million increase in net interest income, a $5.8 million decrease in the Provision and a $4.1 million increase in noninterest income, partially offset by a $5.0 million increase in the provision for income taxes. The decrease in noninterest expense was primarily due to lower overall expenses that were allocated to the Commercial Banking segment, a one-time settlement expense in connection to a lawsuit against the Company incurred in 2023 and a decrease in regulatory assessment and fees, partially offset by an increase in card reward expenses. The increase in net interest income was primarily due to higher deposit spreads and average balances, partially offset by lower loan and lease spreads. The decrease in the Provision was primarily due to a decrease in our provision for credit losses for loans and leases allocated to the Commercial Banking segment. The increase in noninterest income was primarily due to an excise tax refund received in 2024, in addition to increases in credit and debit card fees, other service charges and fees and service charges on deposit accounts, partially offset by a decrease in volume-based incentives. The increase in the provision for income taxes was primarily due to the increase in pretax income. The increase in total earning assets for the Commercial Banking segment was primarily due to increases in our commercial real estate loan and lease financing portfolios, partially offset by a decrease in our consumer loan portfolio.

64

Table of Contents

Net income for the Commercial Banking segment was $95.2 million for the year ended December 31, 2023, a decrease of $0.6 million or 1% as compared to 2022. The decrease in net income for the Commercial Banking segment was primarily due to a Provision of $15.0 million for the year ended December 31, 2023, compared to a negative Provision of $1.2 million for the year ended December 31, 2022, in addition to a $2.9 million increase in noninterest expense and a $2.2 million decrease in noninterest income. This was partially offset by an $18.4 million increase in net interest income and a $2.2 million decrease in the provision for income taxes. The increase in the Provision was primarily due to an increase in our provision for credit losses for loans and leases allocated to the Commercial Banking segment. The increase in noninterest expense was primarily due to an increase in regulatory assessment and fees, a one-time settlement expense in connection to a lawsuit against the Company mentioned previously, and increases in salaries and benefits expense and card rewards program expense, partially offset by lower overall expenses that were allocated to the Commercial Banking segment. The decrease in noninterest income was primarily due to a decrease in credit and debit card fees. The increase in net interest income was primarily due to higher loan average balances and spreads, partially offset by a decrease in loan fees. The decrease in the provision for income taxes was primarily due to the decrease in pretax income. The increase in total earning assets for the Commercial Banking segment was primarily due to increases in our commercial loan and lease financing portfolios, partially offset by a decrease in our consumer loan portfolio.

Treasury and Other.  Our Treasury and Other segment includes our treasury business, which consists of corporate asset and liability management activities, including interest rate risk management. The assets and liabilities (and related interest income and expense) of our treasury business consist of interest-bearing deposits, investment securities, federal funds sold and purchased, government deposits, short and long-term borrowings and bank-owned properties. Our primary sources of noninterest income are from BOLI, net gains from the sale of investment securities, foreign exchange income related to customer driven cross-border wires for business and personal reasons and management of bank-owned properties in Hawaii and Guam. The net residual effect of the transfer pricing of assets and liabilities is included in Treasury and Other, along with the elimination of intercompany transactions.

Other organizational units (Technology, Operations, Credit and Risk Management, Human Resources, Finance, Administration, Marketing, and Corporate and Regulatory Administration) provide a wide range of support to our other income earning segments. Expenses incurred by these support units are charged to the applicable business segments through an internal cost allocation process.

Net loss for the Treasury and Other segment was $140.7 million for the year ended December 31, 2024, compared to net loss of $43.3 million for the same period in 2023. The increase in net loss was primarily due to a $72.2 million increase in net interest expense, a $31.5 million increase in noninterest expense and a $27.5 million decrease in noninterest income. This was partially offset by a $29.2 million increase in the benefit for income taxes and a negative Provision of $2.8 million for the year ended December 31, 2024, compared to a Provision of $1.8 million for the same period in 2023. The increase in net interest expense was primarily due to an increase in net transfer pricing charges that reside in the Treasury and Other segment and a decrease in interest income from investment securities, partially offset by a decrease in interest expense from public deposits, higher interest income on our interest-bearing deposits in other banks and lower borrowing costs. The increase in noninterest expense was primarily due to lower overall credits that were allocated to the Treasury and Other segment and increases in equipment expense, salaries and employee benefits expense, expense due to adjustments to certain liabilities assumed as a result of the Reorganization Transactions and operational losses and other charge-offs. This was partially offset by decreases in contracted services and professional fees and regulatory assessment and fees and charitable contributions. The decrease in noninterest income was primarily due to net losses on the sale of investment securities in 2024, gain on the sale of a bank property in 2023 and a decrease in credit and debit card fees. This was partially offset by insurance proceeds received in 2024, an increase in BOLI income and a decrease in net losses recognized in income related to derivative contracts. The increase in the benefit for income taxes was primarily due to the increase in pretax loss in addition to adjustments to certain liabilities assumed as a result of the Reorganization Transactions. The decrease in the Provision was primarily due to the decrease in our provision for unfunded commitments. The decrease in total earning assets for the Treasury and Other segment was primarily due to decreases in our interest-bearing deposits in other banks and our investment securities portfolio.

65

Table of Contents

Net loss for the Treasury and Other segment was $43.3 million for the year ended December 31, 2023, an increase in net loss of $33.6 million as compared to 2022. The increase in net loss was primarily due to a $46.6 million increase in noninterest expense and a $17.8 million decrease in net interest income, partially offset by a $19.9 million increase in noninterest income, a $9.1 million increase in the benefit for income taxes and a $1.7 million decrease in the Provision. The increase in noninterest expense was primarily due to lower overall credits that were allocated to the Treasury and Other segment and increases in equipment expense, salaries and employee benefits expense and regulatory assessment and fees. This was partially offset by decreases in contracted services and professional fees and occupancy expense. The decrease in net interest income was primarily due to an increase in interest expense from public deposits and higher borrowing costs, partially offset by an increase in net transfer pricing credits that reside in the Treasury and Other segment and higher yields on our interest-bearing deposits in other banks. The increase in noninterest income was primarily due to increases in BOLI income, a gain on the sale of a bank property in 2023 mentioned previously, market adjustments on mutual funds purchased, income due to adjustments to certain liabilities assumed as a result of the Reorganization Transactions and net gains on the sale of investment securities, partially offset by an increase in net losses recognized in income related to derivative contracts. The increase in the benefit for income taxes was primarily due to the increase in pretax loss. The decrease in the Provision was primarily due to the decrease in the provision for unfunded home equity line commitments. The increase in total earning assets for the Treasury and Other segment was primarily due to an increase in our interest-bearing deposits in other banks, partially offset by a decrease in our investment securities portfolio.

Analysis of Financial Condition

Liquidity and Capital Resources

Liquidity refers to our ability to maintain cash flow that is adequate to fund operations and meet present and future financial obligations through either the sale or maturity of existing assets or by obtaining additional funding through liability management. We consider the effective and prudent management of liquidity to be fundamental to our health and strength. Our objective is to manage our cash flow and liquidity reserves so that they are adequate to fund our obligations and other commitments on a timely basis and at a reasonable cost.

Liquidity is managed to ensure stable, reliable and cost-effective sources of funds to satisfy demand for credit, deposit withdrawals and investment opportunities. Funding requirements are impacted by loan originations and refinancings, deposit balance changes, liability issuances and settlements and off-balance sheet funding commitments. We consider and comply with various regulatory and internal guidelines regarding required liquidity levels and periodically monitor our liquidity position in light of the changing economic environment and customer activity. Based on periodic liquidity assessments, we may alter our asset, liability and off-balance sheet positions. The Company’s Asset Liability Management Committee (“ALCO”) monitors sources and uses of funds and modifies asset and liability positions as liquidity requirements change. This process, combined with our ability to raise funds in money and capital markets and through private placements, provides flexibility in managing the exposure to liquidity risk.

Immediate liquid resources are available in cash which is primarily on deposit with the Federal Reserve Bank of San Francisco (the “FRB”). As of December 31, 2024 and 2023, cash and cash equivalents were $1.2 billion and $1.7 billion, respectively. Potential sources of liquidity also include investment securities in our available-for-sale portfolio and held-to-maturity portfolio. The carrying values of our available-for-sale investment securities and held-to-maturity investment securities were $1.9 billion and $3.8 billion as of December 31, 2024, respectively. The carrying values of our available-for-sale investment securities and held-to-maturity investment securities were $2.3 billion and $4.0 billion as of December 31, 2023, respectively. As of December 31, 2024 and 2023, we maintained our excess liquidity primarily in collateralized mortgage obligations issued by Ginnie Mae, Fannie Mae and Freddie Mac and mortgage-backed securities issued by Ginnie Mae, Freddie Mac, Fannie Mae, Municipal Housing Authorities and non-agency entities. As of December 31, 2024, our available-for-sale investment securities portfolio was comprised of securities with a weighted average life of approximately 5.4 years and our held-to-maturity investment securities portfolio was comprised of securities with a weighted average life of approximately 7.6 years. These funds offer substantial resources to meet either new loan demand or to help offset reductions in our deposit funding base as they provide quick sources of liquidity by pledging to obtain secured borrowings and repurchase agreements or sales of our available-for-sale securities portfolio. Liquidity is further enhanced by our ability to pledge loans to access secured borrowings from the FHLB and the FRB. As of December 31, 2024, we have borrowing capacity of $2.8 billion from the FHLB and $3.0 billion from the FRB based on the amount of collateral pledged.

66

Table of Contents

Our core deposits have historically provided us with a long-term source of stable and relatively lower cost of funding. Our core deposits, defined as all deposits exclusive of time deposits exceeding $250,000, totaled $19.0 billion and $19.5 billion as of December 31, 2024 and 2023, which represented 93% and 91%, respectively, of our total deposits as of December 31, 2024 and 2023, respectively. These core deposits are normally less volatile, often with customer relationships tied to other products offered by the Company; however, deposit levels could decrease if interest rates increase significantly or if corporate customers increase investing activities, including alternative investment options, that reduce deposit balances.

Our material cash requirements from our current and long-term contractual obligations as of December 31, 2024 are summarized in the following table:

Contractual ObligationsTable 8
Less ThanAfter
(dollars in thousands)One Year1 - 3 Years4 - 5 Years5 YearsTotal
Contractual Obligations
Time certificates of deposits$3,188,005$73,002$36,788$575$3,298,370
Short-term borrowings250,000250,000
Noncancelable operating leases7,81411,2599,02859,71287,813
Other postretirement benefit contributions1,2702,9113,1838,21715,581
Affordable housing commitments56,95821,18519,3571,23298,732
Total Contractual Obligations$3,504,047$108,357$68,356$69,736$3,750,496

Commitments to extend credit, standby letters of credit and commercial letters of credit do not necessarily represent future cash requirements in that these commitments often expire without being drawn upon; therefore, these items, which totaled $6.0 billion and $6.5 billion as of December 31, 2024 and 2023, respectively, are not included in the table above. See the discussion of these credit and contractual commitments in “Note 17. Commitments and Contingent Liabilities” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data.

Other postretirement benefit contributions in the table above represent the minimum expected contribution to the postretirement benefit plan. Actual contributions may differ from these estimates. Excluded from the table above is our pension benefit obligations. We comply with the minimum funding requirements, and we anticipate making future benefit contributions of $0.2 million related to the pension benefit plans during the year ending December 31, 2025. Additional information on these benefit plans can be found in “Note 14. Benefit Plans” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data.

Our liability for unrecognized tax benefits (“UTBs”) as of December 31, 2024 and 2023 was $206.4 million and $212.0 million, respectively. The decrease in UTBs was primarily due to reductions related to previously identified tax positions as a result of the expiration of statute of limitations and resolutions with tax authorities. We are unable to reasonably estimate the period of cash settlement with the respective taxing authority. As a result, our liability for UTBs is not disclosed in the table above.

In addition to the commitments specifically noted in the table above, we enter into a number of purchase obligations that arise from agreements to purchase goods or services in the ordinary course of business. These primarily consist of service agreements for various systems and applications supporting bank operations, including the systems and applications in the Bank’s core system. Some of these contracts are renewable or cancellable annually or in shorter time intervals. To secure favorable pricing concessions, we may also commit to contracts that may extend several years.

Other material cash requirements may also include general corporate operating activities, stock repurchases, and capital to be returned to our shareholders.

We expect to meet these obligations from dividends paid by the Bank to the Parent. Additional sources of liquidity available to us include selling residential real estate loans in the secondary market, taking out short- and long-term borrowings and issuing long-term debt and equity securities. We believe that our existing cash, cash equivalents, investments, and cash expected to be generated from operations, are still sufficient to meet our cash requirements within the next 12 months and beyond.

67

Table of Contents

Potential Demands on Liquidity from Off-Balance Sheet Arrangements

We have off-balance sheet arrangements, such as variable interest entities, guarantees, and certain financial instruments with off-balance sheet risk, that may affect the Company’s financial condition, changes in financial condition, revenues or expenses, results of operations, liquidity, capital expenditures or capital resources.

Variable Interest Entities

We hold interests in several unconsolidated variable interest entities (“VIEs”). These unconsolidated VIEs are primarily low-income housing tax credit investments in partnerships and limited liability companies. Variable interests are defined as contractual ownership or other interests in an entity that change with fluctuations in an entity’s net asset value. The primary beneficiary consolidates the VIE. Based on our analysis, we have determined that the Company is not the primary beneficiary of these entities. As a result, we do not consolidate these VIEs. Unfunded commitments to fund these low-income housing tax credit investments were $98.7 million and $80.7 million as of December 31, 2024 and 2023, respectively.

Guarantees

We sell residential mortgage loans in the secondary market primarily to Fannie Mae or Freddie Mac. The agreements under which we sell residential mortgage loans to Fannie Mae or Freddie Mac contain provisions that include various representations and warranties regarding the origination and characteristics of the residential mortgage loans. Although the specific representations and warranties vary among investors, insurance or guarantee agreements, they typically cover: ownership of the loan; validity of the lien securing the loan; the absence of delinquent taxes or liens against the property securing the loan; compliance with loan criteria set forth in the applicable agreement; compliance with applicable federal, state, and local laws; and other matters. As of both December 31, 2024 and 2023, the unpaid principal balance of our portfolio of residential mortgage loans sold was $1.3 billion. The agreements under which we sell residential mortgage loans require delivery of various documents to the investor or its document custodian. Although these loans are primarily sold on a non-recourse basis, we may be obligated to repurchase residential mortgage loans or reimburse investors for losses incurred if a loan review reveals that underwriting and documentation standards were potentially not met in the origination of those loans. Upon receipt of a repurchase request, we work with investors to arrive at a mutually agreeable resolution. Repurchase demands are typically reviewed on an individual loan by loan basis to validate the claims made by the investor to determine if a contractually required repurchase event has occurred. We manage the risk associated with potential repurchases or other forms of settlement through our underwriting and quality assurance practices and by servicing mortgage loans to meet investor and secondary market standards. For the year ended December 31, 2024, there was one residential mortgage loan repurchase totaling $0.6 million and there were no pending repurchase requests.

In addition to servicing loans in our portfolio, substantially all of the loans we sell to investors are sold with servicing rights retained. We also service loans originated by other mortgage loan originators. As servicer, our primary duties are to: (1) collect payments due from borrowers; (2) advance certain delinquent payments of principal and interest; (3) maintain and administer any hazard, title, or primary mortgage insurance policies relating to the mortgage loans; (4) maintain any required escrow accounts for payment of taxes and insurance and administer escrow payments; and (5) foreclose on defaulted mortgage loans, or loan modifications or short sales. Each agreement under which we act as servicer generally specifies a standard of responsibility for actions taken by the Company in such capacity and provides protection against expenses and liabilities incurred by the Company when acting in compliance with the respective servicing agreements. However, if we commit a material breach of obligations as servicer, we may be subject to termination if the breach is not cured within a specified period following notice. The standards governing servicing and the possible remedies for violations of such standards vary by investor. These standards and remedies are determined by servicing guides issued by the investors as well as the contract provisions established between the investors and the Company. Remedies could include repurchase of an affected loan. For the year ended December 31, 2024, we had no repurchase requests related to loan servicing activities, nor were there any pending repurchase requests as of December 31, 2024.

68

Table of Contents

Although to date repurchase requests related to representation and warranty provisions and servicing activities have been limited, it is possible that requests to repurchase mortgage loans may increase in frequency as investors more aggressively pursue all means of recovering losses on their purchased loans. However, as of December 31, 2024, management believes that this exposure is not material due to the historical level of repurchase requests and loss trends and thus has not established a liability for losses related to mortgage loan repurchases. As of December 31, 2024, 99% of our residential mortgage loans serviced for investors were current. We maintain ongoing communications with investors and continue to evaluate this exposure by monitoring the level and number of repurchase requests as well as the delinquency rates in loans sold to investors.

Financial Instruments with Off-Balance Sheet Risk

The Company is a party to financial instruments with off-balance sheet risk in the normal course of business to meet the financing needs of its customers. These financial instruments include commitments to extend credit and standby and commercial letters of credit which are not reflected in the consolidated financial statements.

See “Note 17. Commitments and Contingent Liabilities” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on our financial instruments with off-balance sheet risk.

Investment Securities

Table 9 presents the estimated fair value of our available-for-sale investment securities portfolio and amortized cost of our held-to-maturity investment securities portfolio as of December 31, 2024 and 2023:

Investment SecuritiesTable 9
December 31,
(dollars in thousands)20242023
U.S. Treasury and government agency debt securities$8,147$32,503
Government-sponsored enterprises debt securities19,592
Mortgage-backed securities:
Residential - Government agency35,85910,182
Residential - Government-sponsored enterprises738,113783,297
Commercial - Government agency196,125218,674
Commercial - Government-sponsored enterprises44,90886,431
Commercial - Non-agency22,08321,683
Collateralized mortgage obligations:
Government agency397,124471,150
Government-sponsored enterprises310,682363,970
Collateralized loan obligations173,475247,854
Total available-for-sale securities$1,926,516$2,255,336
Government agency debt securities$49,267$52,051
Mortgage-backed securities:
Residential - Government agency40,88843,885
Residential - Government-sponsored enterprises92,57399,379
Commercial - Government agency31,00930,795
Commercial - Government-sponsored enterprises1,114,5491,129,738
Collateralized mortgage obligations:
Government agency907,565989,130
Government-sponsored enterprises1,500,2121,642,274
Debt securities issued by states and political subdivisions54,58754,197
Total held-to-maturity securities$3,790,650$4,041,449

69

Table of Contents

Table 10 presents the maturity distribution at amortized cost and weighted-average yield to maturity of our investment securities portfolio as of December 31, 2024:

Maturities and Weighted-Average Yield on Securities(1)Table 10
1 Year or LessAfter 1 Year - 5 YearsAfter 5 Years - 10 YearsOver 10 YearsTotal
WeightedWeightedWeightedWeightedWeighted
AverageAverageAverageAverageAverageFair
(dollars in millions)AmountYieldAmountYieldAmountYieldAmountYieldAmountYieldValue
As of December 31, 2024
Available-for-sale securities
U.S. Treasury and government agency debt securities$8.20.89%$%$%$%$8.20.89%$8.1
Mortgage-backed securities:
Residential - Government agency(2)10.22.8327.36.2837.55.3535.9
Residential - Government-sponsored enterprises(2)740.31.4681.24.1219.34.75840.81.79738.1
Commercial - Government agency(2)2.83.10214.41.8832.11.78249.31.88196.1
Commercial - Government-sponsored enterprises(2)11.23.3335.41.311.45.3048.01.9044.9
Commercial - Non-agency22.06.2822.06.2822.1
Collateralized mortgage obligations(2):
Government agency2.11.71131.91.99240.11.7477.94.30452.02.25397.1
Government-sponsored enterprises2.21.51212.31.87127.51.7317.43.81359.41.92310.7
Collateralized loan obligations9.36.32146.46.1917.56.39173.26.22173.5
Total available-for-sale securities as of December 31, 2024$26.52.27%$1,343.61.67%$638.93.09%$181.45.04%$2,190.42.37%$1,926.5
Held-to-maturity securities
Government agency debt securities$%$%$25.91.33%$23.41.85%$49.31.58%$43.9
Mortgage-backed securities(2):
Residential - Government agency40.92.1440.92.1434.3
Residential - Government-sponsored enterprises62.11.5630.51.6692.61.5977.7
Commercial - Government agency6.31.6924.72.0431.01.9722.3
Commercial - Government-sponsored enterprises399.71.54411.52.01303.32.641,114.52.01965.5
Collateralized mortgage obligations(2):
Government agency853.31.4054.31.30907.61.40781.6
Government-sponsored enterprises175.91.591,228.81.5095.51.621,500.21.521,289.5
Debt securities issued by state and political subdivisions26.62.1528.02.3954.62.2747.7
Total held-to-maturity securities as of December 31, 2024$%$581.91.56%$2,673.81.57%$535.02.22%$3,790.71.66%$3,262.5
Column 1Column 2
(1)Weighted-average yields were computed on a fully taxable-equivalent basis.
Column 1Column 2
(2)Maturities for mortgage-backed securities and collateralized mortgage obligations anticipate future prepayments.

The carrying value of our investment securities portfolio was $5.7 billion as of December 31, 2024, a decrease of $579.6 million or 9% compared to December 31, 2023. The lower balances in investment securities were driven by payments and maturities during the year ended December 31, 2024, which were used to fund loan growth and offset a decline in deposits and borrowings. Additionally, a restructuring of the available-for-sale investment portfolio was conducted in the fourth quarter of 2024, whereby sales and purchases were conducted to improve the return of the investment portfolio. Our available-for-sale investment securities are carried at fair value with changes in fair value reflected in other comprehensive income (loss) or through the Provision. Our held-to-maturity investment securities are carried at amortized cost.

As of December 31, 2024, we maintained all of our investment securities in either the available-for-sale category (recorded at fair value) or the held-to-maturity category (recorded at amortized cost) in the consolidated balance sheets, with $3.1 billion invested in collateralized mortgage obligations issued by Ginnie Mae, Fannie Mae and Freddie Mac. Our investment securities portfolio also included $2.3 billion in mortgage-backed securities issued by Ginnie Mae, Fannie Mae, Freddie Mac and Municipal Housing Authorities and non-agency entities, $173.5 million in collateralized loan obligations, $57.4 million in debt securities issued by the U.S. Treasury, government agencies (U.S. International Development Finance Corporation bonds) and government-sponsored enterprises and $54.6 million in debt securities issued by states and political subdivisions.

We continually evaluate our investment securities portfolio in response to established asset/liability management objectives, changing market conditions that could affect profitability and the level of interest rate risk to which we are exposed. These evaluations may cause us to change the level of funds we deploy into investment securities and change the composition of our investment securities portfolio.

70

Table of Contents

Gross unrealized gains in our investment securities portfolio were $0.6 million and $0.2 million as of December 31, 2024 and 2023, respectively. Gross unrealized losses in our investment securities portfolio were $792.7 million and $770.2 million as of December 31, 2024 and 2023. The higher overall gross unrealized loss position was primarily due to an increase in gross unrealized losses on our held-to-maturity securities due to changes in the market value of the securities, partially offset by a decrease in gross unrealized losses on our available-for-sale securities due to paydowns in our investment securities portfolio, changes in market value of the securities and the 2024 portfolio restructuring.

For our available-for-sale investment securities, we conduct a regular assessment of our investment securities portfolio to determine whether any securities are impaired. If this assessment indicates that a credit loss exists, the present value of cash flows expected to be collected from the security is compared to the amortized cost basis of the security. If the present value of cash flows expected to be collected is less than the amortized cost basis, a credit loss exists and an allowance for credit losses is recorded for the credit loss, limited by the amount that the fair value is less than the amortized cost basis. Any impairment that has not been recorded through the allowance for credit losses is recognized in other comprehensive income. For the years ended December 31, 2024 and 2023, we did not record any credit losses related to our available-for-sale investment securities portfolio.

For our held-to-maturity investment securities, we utilize the Current Expected Credit Loss (“CECL”) approach to estimate lifetime expected credit losses. Substantially all of our held-to-maturity securities are issued by the U.S. Government, its agencies and government-sponsored enterprises. These securities have a long history of no credit losses and carry the explicit or implicit guarantee of the U.S. government. Therefore, as of December 31, 2024 and 2023, we did not record an allowance for credit losses related to our held-to-maturity investment securities portfolio.

We are required to hold non-marketable equity securities, comprised of FHLB stock, as a condition of our membership in the FHLB system. Our FHLB stock is accounted for at cost, which equals par or redemption value. As of December 31, 2024 and 2023, we held $21.4 million and $32.6 million in FHLB stock, respectively, which is recorded as a component of other assets in our consolidated balance sheets.

See “Note 3. Investment Securities” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on our investment securities portfolio.

Loans and Leases

Table 11 presents the composition of our loan and lease portfolio by major categories as of December 31, 2024 and 2023:

Loans and LeasesTable 11
December 31,
(dollars in thousands)20242023
Commercial and industrial$2,247,428$2,165,349
Commercial real estate4,463,9924,340,243
Construction918,326900,292
Residential:
Residential mortgage4,168,1544,283,315
Home equity line1,151,7391,174,588
Total residential5,319,8935,457,903
Consumer1,023,9691,109,901
Lease financing434,650379,809
Total loans and leases$14,408,258$14,353,497

Total loans and leases were $14.4 billion as of December 31, 2024, an increase of $54.8 million or less than 1% from December 31, 2023, with increases in commercial real estate loans, commercial and industrial loans, lease financing, and construction loans, partially offset by decreases in residential real estate loans and consumer loans.

71

Table of Contents

Commercial and industrial loans are made primarily to corporations, middle market and small businesses for the purpose of financing equipment acquisition, expansion, working capital and other general business purposes. We also offer a variety of automobile dealer flooring lines to our customers in Hawaii and California to assist with the financing of their inventory. Commercial and industrial loans were $2.2 billion as of December 31, 2024, an increase of $82.1 million or 4% from December 31, 2023.

Commercial real estate loans are secured by first mortgages on commercial real estate at loan to value (“LTV”) ratios generally not exceeding 75% and a minimum debt service coverage ratio of 1.20 to 1. The commercial properties are predominantly apartments, neighborhood and grocery anchored retail, industrial, office, and to a lesser extent, specialized properties such as hotels. The primary source of repayment for investor property and owner occupied property is cash flow from the property and the operating cash flow from the business, respectively. Commercial real estate loans were $4.5 billion as of December 31, 2024, an increase of $123.7 million or 3% from December 31, 2023.

Construction loans are for the purchase or construction of a property for which repayment will be generated by the property. Loans in this portfolio are primarily for the purchase of land, as well as for the development of commercial properties, single family homes and condominiums. We classify loans as construction until the completion of the construction phase. Following construction, if a loan is retained by the Bank, the loan is reclassified to the commercial real estate or residential real estate classes of loans. Construction loans were $918.3 million as of December 31, 2024, an increase of $18.0 million or 2% from December 31, 2023.

Residential real estate loans are generally secured by 1-4 unit residential properties and are underwritten using traditional underwriting systems to assess the credit risks and financial capacity and repayment ability of the consumer. Decisions are primarily based on LTV ratios, debt-to-income (“DTI”) ratios, liquidity and credit scores. LTV ratios generally do not exceed 80%, although higher levels are permitted with mortgage insurance. We offer fixed rate mortgage products and variable rate mortgage products including HELOC. Since our transition from LIBOR in late 2021, we now offer variable rate mortgage products based on SOFR with interest rates that are subject to change every six months after the third, fifth, seventh or tenth year, depending on the product. Prior to this, we offered variable rate mortgage products based on LIBOR with interest rates that were subject to change every year after the first, third, fifth or tenth year, depending on the product. Variable rate residential mortgage loans are underwritten at fully-indexed interest rates. We generally do not offer interest-only, payment-option facilities, or any product with negative amortization. Residential real estate loans were $5.3 billion as of December 31, 2024, a decrease of $138.0 million or 3% from December 31, 2023.

Consumer loans consist primarily of open- and closed-end direct and indirect credit facilities for personal, automobile and household purchases as well as credit card loans. We seek to maintain reasonable levels of risk in consumer lending by following prudent underwriting guidelines, which include an evaluation of personal credit history, cash flow and collateral values based on existing market conditions. Consumer loans were $1.0 billion as of December 31, 2024, a decrease of $85.9 million or 8% from December 31, 2023. This decrease was primarily due to runoffs in the indirect automobile loan portfolio during the year.

Lease financing consists of commercial single investor leases and leveraged leases. Underwriting of new lease transactions is based on our lending policy, including but not limited to an analysis of customer cash flows and secondary sources of repayment, including the value of leased equipment, the guarantors’ cash flows and/or other credit enhancements. No new leveraged leases are being added to the portfolio and all remaining leveraged leases are running off. Lease financing was $434.7 million as of December 31, 2024, an increase of $54.8 million or 14% from December 31, 2023. The increase was primarily due to the closing of several large lease transactions during the year.

See “Note 4. Loans and Leases” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data and the discussion in “Analysis of Financial Condition — Allowance for Credit Losses” of this MD&A for more information on our loan and lease portfolio.

72

Table of Contents

The Company’s loan and lease portfolio includes adjustable-rate loans, primarily tied to CME Term SOFR, Prime and SOFR, hybrid rate loans, for which the initial rate is fixed for a period from one year to as much as ten years, and fixed rate loans, for which the interest rate does not change through the life of the loan or the remaining life of the loan. Table 12 presents the recorded investment in our loan and lease portfolio as of December 31, 2024:

Loans and Leases by Rate TypeTable 12
December 31, 2024
Adjustable Rate
CMEHybridFixed
(dollars in thousands)TreasurySOFRPrimeTerm SOFROtherTotalRateRateTotal
Commercial and industrial$$20,465$287,093$866,500$783,168$1,957,226$15,468$274,734$2,247,428
Commercial real estate536,327475,1332,051,103940,0994,002,662119,916341,4144,463,992
Construction197,934100,579576,25810,328785,1004,218129,008918,326
Residential:
Residential mortgage2,519127,7306,83475,27773,531285,891604,6643,277,5994,168,154
Home equity line756756920,422230,5611,151,739
Total residential2,519127,7307,59075,27773,531286,6471,525,0863,508,1605,319,893
Consumer936339,4631,027341,426770681,7731,023,969
Lease financing434,650434,650
Total loans and leases$3,456$782,456$1,209,858$3,569,138$1,808,153$7,373,061$1,665,458$5,369,739$14,408,258
% by rate type at December 31, 20241%5%8%25%12%51%12%37%100%

Tables 13 and 14 present the geographic distribution of our loan and lease portfolio as of December 31, 2024 and 2023:

Geographic Distribution of Loan and Lease PortfolioTable 13
December 31, 2024
U.S.Guam &Foreign &
(dollars in thousands)HawaiiMainland(1)SaipanOtherTotal
Commercial and industrial$923,762$1,205,251$103,726$14,689$2,247,428
Commercial real estate2,532,5451,537,878393,5694,463,992
Construction365,346526,67426,306918,326
Residential:
Residential mortgage4,017,2612,631148,2624,168,154
Home equity line1,106,22825945,2521,151,739
Total residential5,123,4892,890193,5145,319,893
Consumer672,20236,956311,2813,5301,023,969
Lease financing236,827181,90415,919434,650
Total Loans and Leases$9,854,171$3,491,553$1,044,315$18,219$14,408,258
Percentage of Total Loans and Leases68%24%7%1%100%
Column 1Column 2
(1)For secured loans and leases, classification as U.S. Mainland is made based on where the collateral is located. For unsecured loans and leases, classification as U.S. Mainland is made based on the location where the majority of the borrower's business operations are conducted.

73

Table of Contents

Geographic Distribution of Loan and Lease PortfolioTable 14
December 31, 2023
U.S.Guam &Foreign &
(dollars in thousands)HawaiiMainland(1)SaipanOtherTotal
Commercial and industrial$862,698$1,179,343$97,416$25,892$2,165,349
Commercial real estate2,353,8471,599,984386,4124,340,243
Construction392,328459,31448,650900,292
Residential:
Residential mortgage4,134,0622,682146,5714,283,315
Home equity line1,130,99931343,2761,174,588
Total residential5,265,0612,995189,8475,457,903
Consumer761,32838,577307,3582,6381,109,901
Lease financing171,629193,74014,440379,809
Total Loans and Leases$9,806,891$3,473,953$1,044,123$28,530$14,353,497
Percentage of Total Loans and Leases68%24%7%1%100%
Column 1Column 2
(1)For secured loans and leases, classification as U.S. Mainland is made based on where the collateral is located. For unsecured loans and leases, classification as U.S. Mainland is made based on the location where the majority of the borrower's business operations are conducted.

Our lending activities are concentrated primarily in Hawaii. However, we also have lending activities on the U.S. mainland, Guam and Saipan. Our commercial lending activities on the U.S. mainland include automobile dealer flooring activities in California, participation in the Shared National Credits Program and selective commercial real estate projects based on existing customer relationships. Our lease financing portfolio includes commercial leveraged and single investor lease financing activities both in Hawaii and on the U.S. mainland.  However, no new leveraged leases are being added to the portfolio and all remaining leveraged leases are running off. Our consumer lending activities are concentrated primarily in Hawaii and to a smaller extent, Guam and Saipan.

Table 15 presents the contractual maturities of our loan and lease portfolio by major categories and the sensitivities to changes in interest rates as of December 31, 2024:

Maturities for Loan and Lease Portfolio(1)Table 15
December 31, 2024
Due in OneDue After OneDue After FiveDue After
(dollars in thousands)Year or Lessto Five Yearsto Fifteen YearsFifteen YearsTotal
Commercial and industrial$984,868$953,316$241,104$68,140$2,247,428
Commercial real estate1,065,6462,069,5171,303,02825,8014,463,992
Construction355,486412,841141,6008,399918,326
Residential:
Residential mortgage10,25541,458412,6303,703,8114,168,154
Home equity line20,19898,396110,419922,7261,151,739
Total residential30,453139,854523,0494,626,5375,319,893
Consumer145,198716,540162,2311,023,969
Lease financing10,491205,306110,420108,433434,650
Total Loans and Leases$2,592,142$4,497,374$2,481,432$4,837,310$14,408,258
Total of loans and leases with:
Adjustable interest rates$2,377,965$3,316,330$1,443,162$235,604$7,373,061
Hybrid interest rates50,350142,812104,5011,367,7951,665,458
Fixed interest rates163,8271,038,232933,7693,233,9115,369,739
Total Loans and Leases$2,592,142$4,497,374$2,481,432$4,837,310$14,408,258
Column 1Column 2
(1)Based on contractual maturities, including extension and renewal options that are not unconditionally cancellable by the Company.

74

Table of Contents

Credit Quality

We evaluate certain loans and leases, including commercial and industrial loans, commercial real estate loans and construction loans, individually for impairment and non-accrual status. A loan is considered to be impaired when it is probable that we will be unable to collect all amounts due according to the contractual terms of the loan. We generally place a loan on non-accrual status when management believes that collection of principal or interest has become doubtful or when a loan or lease becomes 90 days past due as to principal or interest, unless it is well secured and in the process of collection. Loans on non-accrual status are generally classified as impaired, but not all impaired loans are necessarily placed on non-accrual status. See “Note 5. Allowance for Credit Losses” in the notes to consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information about our credit quality indicators.

For purposes of managing credit risk and estimating the ACL, management has identified three portfolio segments (commercial, residential and consumer) that we use to develop our systematic methodology to determine the ACL. The categorization of loans for the evaluation of credit risk is specific to our credit risk evaluation process and these loan categories are not necessarily the same as the loan categories used for other evaluations of our loan portfolio. See “Note 5. Allowance for Credit Losses” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information about our approach to estimating the ACL.

The following tables and discussion address non-performing assets and loans and leases that are 90 days past due but are still accruing interest.

Non-Performing Assets and Loans and Leases Past Due 90 Days or More and Still Accruing Interest

Table 16 presents information on our Non-Performing Assets (“NPAs”) and Accruing Loans and Leases Past Due 90 Days or More as of December 31, 2024 and 2023:

Non-Performing Assets and Accruing Loans and Leases Past Due 90 Days or MoreTable 16
December 31,
(dollars in thousands)20242023
Non-Performing Assets
Non-Accrual Loans and Leases
Commercial Loans:
Commercial and industrial$329$970
Commercial real estate4112,953
Total Commercial Loans7403,923
Residential Loans:
Residential mortgage12,7687,620
Home equity line7,1717,052
Total Residential Loans19,93914,672
Total Non-Accrual Loans and Leases20,67918,595
Total Non-Performing Assets$20,679$18,595
Accruing Loans and Leases Past Due 90 Days or More
Commercial Loans:
Commercial and industrial$1,432$494
Commercial real estate300
Construction536
Total Commercial Loans1,968794
Residential mortgage1,317
Consumer2,7342,702
Total Accruing Loans and Leases Past Due 90 Days or More$6,019$3,496
Total Loans and Leases$14,408,258$14,353,497
Ratio of Non-Accrual Loans and Leases to Total Loans and Leases0.14%0.13%
Ratio of Non-Performing Assets to Total Loans and Leases and OREO0.14%0.13%
Ratio of Non-Performing Assets and Accruing Loans and Leases Past Due 90 Days or More to Total Loans and Leases and OREO0.19%0.15%

75

Table of Contents

Table 17 presents the activity in NPAs for the years ended December 31, 2024 and 2023:

Non-Performing AssetsTable 17
Year Ended December 31,
(dollars in thousands)20242023
Balance at beginning of year$18,595$11,996
Additions14,73413,238
Reductions
Payments(8,835)(3,684)
Return to accrual status(2,811)(2,571)
Sales of other real estate owned(75)(91)
Charge-offs/write-downs(929)(293)
Total Reductions(12,650)(6,639)
Balance at end of year$20,679$18,595

The level of NPAs represents an indicator of the potential for future credit losses. NPAs consist of non-accrual loans and leases and OREO. Changes in the level of non-accrual loans and leases typically represent increases for loans and leases that reach a specified past due status, offset by reductions for loans and leases that are charged-off, paid down, sold, transferred to held for sale classification, transferred to OREO or are no longer classified as non-accrual because they have returned to accrual status as a result of continued performance and an improvement in the borrower’s financial condition and loan repayment capabilities.

Total NPAs were $20.7 million as of December 31, 2024, an increase of $2.1 million or 11% from December 31, 2023. The ratio of our NPAs to total loans and leases and OREO was 0.14% as of December 31, 2024, an increase of one basis point from December 31, 2023. The increase in total NPAs was primarily due to a $5.1 million increase in residential mortgage loans, partially offset by decreases in commercial real estate loans of $2.5 million and commercial and industrial loans of $0.6 million.

The largest component of our NPAs continues to be residential mortgage loans. The level of these NPAs remains elevated due to a lengthy judicial foreclosure process in Hawaii. As of December 31, 2024, residential mortgage non-accrual loans were $12.8 million, an increase of $5.1 million or 68% from December 31, 2023. This increase was due to additions in residential mortgage loans of $8.0 million, partially offset by $2.2 million in payments, $0.6 million in returns to accrual status and a $0.1 million transfer to OREO. As of December 31, 2024, our residential mortgage non-accrual loans were comprised of 49 loans with a weighted average current loan-to-value (“LTV”) ratio of 44%.

Home equity line non-accrual loans were $7.2 million as of December 31, 2024, an increase of $0.1 million or 2% from December 31, 2023. This increase was due to additions in home equity lines of $5.5 million, partially offset by payments of $3.1 million and returns to accrual status of $2.3 million.

OREO represents property acquired as a result of borrower defaults on loans. OREO is recorded at fair value, less estimated selling costs, at the time of foreclosure. On an ongoing basis, properties are appraised as required by market conditions and applicable regulations. There was no OREO held as of December 31, 2024 and 2023.

Loans and Leases Past Due 90 Days or More and Still Accruing Interest. Loans and leases in this category are 90 days or more past due, as to principal or interest, and are still accruing interest because they are well secured and in the process of collection.

Loans and leases past due 90 days or more and still accruing interest were $6.0 million as of December 31, 2024, an increase of $2.5 million or 72% as compared to December 31, 2023. This increase was due to increases in residential mortgage loans of $1.3 million, commercial and industrial loans of $0.9 million and construction loans of $0.5 million, partially offset by a decrease in commercial real estate loans of $0.3 million that were past due 90 days or more and still accruing interest as of December 31, 2024.

76

Table of Contents

Allowance for Credit Losses for Loans and Leases & Reserve for Unfunded Commitments

Table 18 presents an analysis of our ACL for the years ended December 31, 2024 and 2023:

Allowance for Credit Losses and Reserve for Unfunded CommitmentsTable 18
December 31,
(dollars in thousands)20242023
Balance at Beginning of Year$192,138$177,735
Loans and Leases Charged-Off
Commercial Loans:
Commercial and industrial(3,615)(3,482)
Commercial real estate(400)(2,500)
Total Commercial Loans(4,015)(5,982)
Residential Loans:
Residential mortgage(122)
Home equity line(292)
Total Residential Loans(414)
Consumer(18,002)(17,110)
Total Loans and Leases Charged-Off(22,017)(23,506)
Recoveries on Loans and Leases Previously Charged-Off
Commercial and industrial9193,346
Residential Loans:
Residential mortgage119141
Home equity line274702
Total Residential Loans393843
Consumer7,0577,090
Total Recoveries on Loans and Leases Previously Charged-Off8,36911,279
Net Loans and Leases Charged-Off(13,648)(12,227)
Provision for Credit Losses14,75026,630
Balance at End of Year$193,240$192,138
Components:
Allowance for Credit Losses$160,393$156,533
Reserve for Unfunded Commitments32,84735,605
Total Allowance for Credit Losses and Reserve for Unfunded Commitments$193,240$192,138
Average Loans and Leases Outstanding$14,312,759$14,266,291
Ratio of Net Loans and Leases Charged-Off to Average Loans and Leases Outstanding(1)0.10%0.09%
Ratio of Allowance for Credit Losses for Loans and Leases to Loans and Leases Outstanding1.11%1.09%
Ratio of Allowance for Credit Losses for Loans and Leases to Non-accrual Loans and Leases7.76x8.42x

Tables 19 and 20 present the allocation of the ACL by loan category, in both dollars and as a percentage of total loans and leases outstanding, as of December 31, 2024 and 2023:

Allocation of the Allowance for Credit Losses by Loan and Lease CategoryTable 19
December 31, 2024
AllocatedLoan
ACL ascategory as
% of loan or% of total
leaseloans and
(dollars in thousands)Amountcategoryleases
Commercial and industrial$16,3320.73%15.60%
Commercial real estate40,6240.9130.98
Construction8,5700.936.37
Lease financing2,2690.523.02
Total commercial67,7950.8455.97
Residential mortgage39,2300.9428.93
Home equity line10,2050.897.99
Total residential49,4350.9336.92
Consumer43,1634.227.11
Total$160,3931.11%100.00%

77

Table of Contents

Allocation of the Allowance for Credit Losses by Loan and Lease CategoryTable 20
December 31, 2023
AllocatedLoan
ACL ascategory as
% of loan or% of total
leaseloans and
(dollars in thousands)Amountcategoryleases
Commercial and industrial$14,9560.69%15.09%
Commercial real estate43,9441.0130.24
Construction10,3921.156.27
Lease financing1,7540.462.65
Total commercial71,0460.9154.25
Residential mortgage36,8800.8629.84
Home equity line11,7281.008.18
Total residential48,6080.8938.02
Consumer36,8793.327.73
Total$156,5331.09%100.00%

Table 21 presents the net charge-offs (recoveries) to average loans and leases by category during the years ended December 31, 2024 and 2023:

Net Charge-Offs (Recoveries) to Average Loans and Leases By Category(1)Table 21
December 31,
20242023
Commercial and industrial0.12%0.01%
Commercial real estate0.010.06
Construction
Lease financing
Total commercial0.040.03
Residential mortgage
Home equity line(0.02)(0.04)
Total residential(0.01)(0.01)
Consumer1.040.85
Total loans and leases0.10%0.09%

As of December 31, 2024, the ACL was $160.4 million or 1.11% of total loans and leases outstanding, compared with an ACL of $156.5 million or 1.09% of total loans and leases outstanding as of December 31, 2023. The level of the Allowance was commensurate with our stable credit risk profile, loan portfolio growth and composition and a stable Hawaii economy.

Net charge-offs of loans and leases were $13.6 million or 0.10% of total average loans and leases for the year ended December 31, 2024 compared to $12.2 million or 0.09% for 2023. Net charge-offs in our commercial lending portfolio were $3.1 million for the year ended December 31, 2024 compared to net charge-offs of $2.6 million for 2023. Net recoveries in our residential lending portfolio were $0.4 million for both the years ended December 31, 2024 and 2023. Net charge-offs in our consumer lending portfolio were $10.9 million for the year ended December 31, 2024 compared to net charge-offs of $10.0 million for 2023. Net charge-offs in our consumer portfolio segment include those related to credit card, automobile loans, installment loans and small business lines of credit and reflect the inherent risk associated with these loans.

Although we determine the amount of each component of the ACL separately, the ACL as a whole was considered appropriate by management as of December 31, 2024 and 2023. Furthermore, as of December 31, 2024, the ACL was considered adequate based on our ongoing analysis of estimated expected credit losses, credit risk profiles, current economic outlook, coverage ratios and other relevant factors. The ACL anticipates cyclical losses consistent with a recession and includes a qualitative overlay for macroeconomic uncertainties. We will continue to monitor factors that drive expected credit losses including the uncertainty of the economy, inflation and geopolitical instability.

See “Note 5. Allowance for Credit Losses” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on the ACL.

78

Table of Contents

Goodwill

Goodwill was $995.5 million as of both December 31, 2024 and 2023. Our goodwill originated from the acquisition of the Company by BNPP in December of 2001. Goodwill generated in that acquisition was recorded on the balance sheet of the Bank as a result of push down accounting treatment, and remains on our consolidated balance sheets.

The Company’s policy is to assess goodwill for impairment at the reporting unit level on an annual basis or between annual assessments if a triggering event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying amount. Impairment is the condition that exists when the carrying amount of a reporting unit exceeds its fair value. The Company performed its annual assessment of the criteria included in Accounting Standards Codification Topic 350, Intangibles – Goodwill and Other, and based on such assessment, the Company concluded that there was no impairment in our goodwill for the year ended December 31, 2024. Future events, including volatility in domestic and global markets, geopolitical concerns, inflation concerns, global supply chain issues, and other factors affecting the economy, that could cause a significant decline in our expected future cash flows or a significant adverse change in our business or the business climate may necessitate taking charges in future reporting periods related to the impairment of our goodwill.

Other Assets

Other assets were $832.0 million as of December 31, 2024, a decrease of $13.7 million or 2% from December 31, 2023. This decrease was due to a $34.5 million decrease in interest-earning advances, an $11.6 million decrease in variable interest securities and a $10.4 million decrease in current tax receivables and deferred tax assets, partially offset by a $28.6 million increase in affordable housing and other tax credit investment partnership interests and a $9.8 million increase in prepaid expenses.

Deposits

Deposits are the primary funding source for the Bank and are acquired from a broad base of local markets, including both individual and corporate customers. We obtain funds from depositors by offering a range of deposit types, including demand, savings, money market and time.

Table 22 presents the composition of our deposits as of December 31, 2024 and December 31, 2023:

DepositsTable 22
December 31,
(dollars in thousands)20242023
U.S.:
Demand$6,169,833$6,609,483
Savings5,498,0435,986,066
Money Market3,636,5863,583,191
Time2,878,9683,162,658
Foreign(1):
Demand805,315974,079
Savings523,321459,018
Money Market390,748264,662
Time419,402293,500
Total Deposits(2)$20,322,216$21,332,657
Column 1Column 2
(1)Foreign deposits were comprised of Guam and Saipan deposit accounts.
Column 1Column 2
(2)Public deposits were $0.8 billion as of December 31, 2024, a decrease of $1.0 billion or 57% compared to December 31, 2023.

Total deposits were $20.3 billion as of December 31, 2024, a decrease of $1.0 billion or 5% from December 31, 2023. The decrease in deposit balances stemmed primarily from a $747.6 million decrease in public time deposit balances, a $619.0 million decrease in non-public demand deposit balances and a $270.9 million decrease in public savings deposit balances. These decreases were partially offset by a $589.8 million increase in non-public time deposit balances.

79

Table of Contents

As of December 31, 2024 and 2023, the amount of deposits that exceeded FDIC insurance limits were estimated to be $9.9 billion, or 49% of total deposits, and $10.8 billion, or 51% of total deposits, respectively. At December 31, 2024 and 2023, the Company had $0.8 billion and $1.8 billion, respectively, of public deposits, all of which were fully collateralized with investment securities. As of December 31, 2024 and 2023, the amount of deposits excluding public deposits that exceeded FDIC insurance limits were estimated to be $9.2 billion, or 45% of total deposits, and $9.1 billion, or 42% of total deposits, respectively. As of December 31, 2024 and 2023, deposits accounts above $250,000 were estimated to be $11.6 billion and $12.6 billion, respectively. As of December 31, 2024 and 2023, deposit balances over $250,000 in corporate operating accounts were estimated to be $2.1 billion and $2.3 billion, respectively.

Table 23 presents the amount of time deposits that were in excess of the FDIC insurance limit, further segregated by time remaining until maturity, as of December 31, 2024:

Uninsured Time DepositsTable 23
(dollars in thousands)December 31, 2024
Three months or less$669,175
Over three through six months341,200
Over six through twelve months173,194
Over twelve months20,250
Total(1)$1,203,819
Column 1Column 2
(1)Includes $157.1 million in public time deposits that are fully collateralized with investment securities.

Short-term Borrowings

As of December 31, 2024, the Company’s short-term borrowings consisted of $250.0 million in short-term FHLB fixed-rate advances with a weighted average interest rate of 4.16% maturing in September 2025. As of December 31, 2023, the Company’s short-term borrowings consisted of $500.0 million in short-term FHLB fixed-rate advances with a weighted average interest rate of 4.71% that matured in September 2024.

As of December 31, 2024 and 2023, the Company had a remaining line of credit of $2.8 billion and $2.5 billion, respectively, available from the FHLB. The FHLB borrowing capacity was secured by commercial real estate and residential real estate loan collateral as of both December 31, 2024 and 2023.

Pension and Postretirement Plan Obligations

We have a qualified noncontributory defined benefit pension plan, an unfunded supplemental executive retirement plan for certain key executives (“SERP”), a directors’ retirement plan, a non-qualified pension plan for eligible directors and a postretirement benefit plan providing life insurance and healthcare benefits that we offer to our directors and employees, as applicable. The qualified noncontributory defined benefit pension plan, the SERP and the directors’ retirement plan are all frozen plans to new participants. In March 2019, the Company’s board of directors approved an amendment to the SERP to freeze the SERP, which became effective on July 1, 2019. As a result of the amendment, since the effective date, there have not been any, and there will be no, new accruals of benefits, including service accruals. Existing benefits under the SERP, as of the effective date of the amendment described above, will otherwise continue in accordance with the terms of the SERP. To calculate annual pension costs, we use the following key variables: (1) size of the employee population, length of service and estimated compensation increases; (2) actuarial assumptions and estimates; (3) expected long-term rate of return on plan assets; and (4) discount rate.

Pension and postretirement benefit plan obligations, net of pension plan assets, were $86.0 million as of December 31, 2024, a decrease of $6.7 million or 7% from December 31, 2023. The balance as of December 31, 2024 included retirement benefits payable of $97.1 million for the Company’s underfunded plans, partially offset by pension plan assets for overfunded plans, recorded as a component of other assets on the consolidated balance sheets, of $11.1 million.

See “Note 14. Benefit Plans” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on our pension and postretirement benefit plans.

80

Table of Contents

Capital

The Company and the Bank are subject to the Capital Rules, which implemented the Basel Committee on Banking Supervision’s December 2010 final capital framework for strengthening international capital standards, known as Basel III, and various provisions of the Dodd-Frank Wall Street Reform and Consumer Protection Act. The Capital Rules require bank holding companies and their bank subsidiaries to maintain substantially more capital than previously required, with a greater emphasis on common equity. The Capital Rules, among other things, (i) impose a capital measure called CET1, (ii) specify that Tier 1 capital consists of CET1 and ‘‘Additional Tier 1 capital’’ instruments meeting specified requirements, (iii) define CET1 narrowly by requiring that most deductions/adjustments to regulatory capital measures be made to CET1 and not to the other components of capital and (iv) expand the scope of the deductions/adjustments to capital as compared to existing regulations.

The Capital Rules also require a 2.5% capital conservation buffer designed to absorb losses during periods of economic stress. The capital conservation buffer is composed entirely of CET1, on top of these minimum risk weighted asset ratios, effectively resulting in minimum ratios of (i) 7% CET1 to risk-weighted assets, (ii) 8.5% Tier 1 capital to risk-weighted assets, and (iii) 10.5% total capital to risk-weighted assets.

As of December 31, 2024, our capital levels remained characterized as “well capitalized” under the Capital Rules. The Company’s regulatory capital ratios, calculated in accordance with the Capital Rules, are presented in Table 24 below. See “Note 12. Regulatory Capital Requirements” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information. There have been no conditions or events since December 31, 2024 that management believes have changed either the Company’s or the Bank’s capital classifications.

FHI's Regulatory CapitalTable 24
December 31,
(dollars in thousands)20242023
Stockholders' Equity$2,617,486$2,486,066
Less:
Goodwill995,492995,492
Accumulated other comprehensive loss, net(463,994)(530,210)
Tax credit carryforward2,050
Common Equity Tier 1 Capital and Tier 1 Capital$2,083,938$2,020,784
Add:
Qualifying allowance for credit losses and reserve for unfunded commitments193,240192,138
Total Capital$2,277,178$2,212,922
Risk-Weighted Assets$16,281,101$16,308,345
FHI's Key Regulatory Capital Ratios
Common Equity Tier 1 Capital Ratio12.80%12.39%
Tier 1 Capital Ratio12.80%12.39%
Total Capital Ratio13.99%13.57%
Tier 1 Leverage Ratio9.14%8.64%

Total stockholders’ equity was $2.6 billion as of December 31, 2024, an increase of $131.4 million or 5% from December 31, 2023. The increase in stockholders’ equity was primarily due to earnings for the year ended December 31, 2024 of $230.1 million and other comprehensive income, net of tax, of $66.2 million, primarily due to changes in our investment securities portfolio. This was partially offset by dividends declared and paid to the Company’s stockholders of $132.8 million and common stock repurchased for approximately $40.0 million.

In January 2024, the Company announced a stock repurchase program for up to $40.0 million of its outstanding common stock during 2024. Under this plan, the Company repurchased 1,473,576 shares at a total cost of approximately $40.0 million during 2024. In January 2025, the Company announced a stock repurchase program for up to $100.0 million of its outstanding common stock during 2025. The timing and exact amount of stock repurchases, if any, will be subject to management’s discretion and various factors, including the Company’s capital position and financial performance, as well as market conditions. The stock repurchase program may be suspended, terminated or modified at any time for any reason.

81

Table of Contents

In January 2025, the Company’s Board of Directors declared a quarterly cash dividend of $0.26 per share on our outstanding shares. The dividend is to be paid on February 28, 2025 to shareholders of record at the close of business on February 14, 2025.

Critical Accounting Policies

Our consolidated financial statements were prepared in accordance with GAAP and follow general practices within the industries in which we operate. The most significant accounting policies we follow are presented in “Note 1. Organization and Summary of Significant Accounting Policies” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data. Application of these principles requires us to make estimates, assumptions and judgments that affect the amounts reported in the consolidated financial statements and accompanying notes. Most accounting policies are not considered by management to be critical accounting policies. Several factors are considered in determining whether or not a policy is critical in the preparation of the consolidated financial statements. These factors include among other things, whether the policy requires management to make difficult, subjective and complex judgments about matters that are inherently uncertain and because it is likely that materially different amounts would be reported under different conditions or using different assumptions. The accounting policies which we believe to be most critical in preparing our consolidated financial statements are those that are related to the determination of the ACL, fair value estimates, pension and postretirement benefit obligations and income taxes.

Allowance for Credit Losses

Management’s evaluation of the adequacy of the ACL is often the most critical of accounting estimates for a financial institution. Our determination of the amount of the ACL is a critical accounting estimate as it requires significant reliance on the accuracy of credit risk ratings on individual borrowers, the use of estimates and significant judgment as to the amount and timing of expected future cash flows on impaired loans, significant reliance on estimated loss rates on portfolios and consideration of our evaluation of macro-economic factors and trends. While our methodology involves estimating an ACL for each of our commercial, residential real estate and consumer portfolio segments, the entire ACL is available to absorb credit losses in the total loan and lease portfolio.

The ACL is a valuation account that is deducted from the amortized cost basis of loans and leases to present the net amount expected to be collected from loans and leases. Loans and leases are charged-off against the ACL when management believes the loan or lease balance is deemed uncollectible. Recoveries do not exceed the aggregate of amounts previously charged-off. Changes in the ACL and, therefore, in the related Provision, can materially affect net income. In applying the judgment and review required to determine the ACL, management considers changes in economic conditions, customer behavior, and collateral value, among other factors. Economic factors or business decisions may affect the composition and mix of the loan and lease portfolio, causing management to increase or decrease the ACL.

The following are some of the significant judgments and inherent limitations which affect the estimate of the ACL:

Column 1Column 2Column 3
The Accuracy of Internal Credit Risk Ratings, Monitoring of Loans Past Due and Delinquency Trends. The ACL related to our commercial portfolio segment is generally most sensitive to the accuracy of internal credit risk ratings assigned to each borrower. Commercial loan risk ratings are evaluated based on each situation by experienced senior credit officers and are subject to periodic review by an internal team of credit specialists.
Column 1Column 2Column 3
Data. We have applied considerable judgments about the sufficiency and applicability of our internal data to provide an accurate view of historical loss information. For each of our portfolio segments we have examined between 8 and 12 years of historical data. For many of our residential real estate and consumer loan classes, we have assumed that the historical loss period observed is sufficient to capture a full credit loss cycle and that the credit loss exposures observed over this historical loss period are representative of those for which we will be making estimates of future expected credit losses under CECL. In making this assumption, we have relied on the fact that the historical loss period for the vast majority of our different loan portfolio segments incorporated the most recent observed recessionary period as well as the subsequent period of sustained recovery and growth.

82

Table of Contents

Column 1Column 2Column 3
Reasonable and Supportable Forecast Period. For contractual periods which extend beyond the one-year reasonable and supportable forecast period, management elected an immediate reversion to the mean approach. Management will continue to assess whether a one-year reasonable and supportable forecast period is appropriate. Changes to the economic environment and uncertainty with regards to the timing and extent of an economic recovery may result in management decreasing or increasing the current reasonable and supportable forecast period.
Column 1Column 2Column 3
Economic Adjustments over the Reasonable and Supportable Forecast Period. The Company uses a multi-variable regression model to estimate the impact of Management’s economic outlook over the reasonable and supportable forecast period. The model uses economic forecasts as the input and outputs modifiers that adjust the long-run default/loss rates. The Company’s economic forecast framework allows management to use judgment in selecting the economic model input and output.
Column 1Column 2Column 3
Qualitative Adjustments. For risks not captured in the long-run default/loss rates or in the economic forecast model, the Company applies segment or account level dollar adjustments. These adjustments are estimated based on the best information available as of the reporting date and may include, as appropriate, overlays to account for macroeconomic uncertainties, adjustments for model limitations, regulatory determinants, overlays for natural disasters, and other events such as the COVID-19 pandemic and the Maui wildfires.
Column 1Column 2Column 3
Identification and Measurement of Individually Assessed Loans, including Loans Modified with a Borrower Experiencing Financial Difficulty. Our experienced senior credit officers may consider a loan impaired based on their evaluation of current information and events, including loans modified with a borrower experiencing financial difficulty. The measurement of impairment is typically based on an analysis of the present value of expected future cash flows or fair value of collateral less estimated selling costs. The development of these expectations requires significant management judgment and estimation.

The ACL for loans and leases was $160.4 million as of December 31, 2024, which represented an increase of $3.9 million, compared to the ACL for loans and leases of $156.5 million as of December 31, 2023. The overall level of the ACL was commensurate with our stable credit risk profile, loan portfolio growth and composition and a stable Hawaii economy. The reserve for unfunded commitments was $32.8 million as of December 31, 2024, which represented a decrease of $2.8 million, compared to the reserve for unfunded commitments of $35.6 million as of December 31, 2023. The ACL for loans and leases and the reserve for unfunded commitments was considered adequate based on our ongoing analysis of estimated expected credit losses, credit risk profiles, current economic outlook, coverage ratios and other relevant factors. The ACL anticipates cyclical losses consistent with a recession and includes a qualitative overlay for macroeconomic uncertainties. We will continue to monitor factors that drive expected credit losses including the uncertainty of the economy, inflation and geopolitical instability.

To illustrate the sensitivity of the Company’s ACL model to credit quality, we downgraded the internal credit risk ratings on commercial loans by one grade and reduced FICO scores on retail loans by ten points. Downgrading 1% of our commercial portfolio would increase the ACL at December 31, 2024 by approximately $1.3 million, and reducing FICO scores on the entire retail portfolio would increase the ACL at December 31, 2024 by approximately $3.7 million. These sensitivity analyses are hypothetical and have been provided only to indicate the potential impact that changes in internal credit risk ratings and FICO scores may have on the ACL estimate, with all other inputs remaining constant.

See “Note 5. Allowance for Credit Losses” in the notes to the consolidated financial statements included in Item 8. Financial Statement and Supplementary Data and “Analysis of Financial Condition — Allowance for Credit Losses for Loans and Leases & Reserve for Unfunded Commitments” for more information on the ACL.

83

Table of Contents

Fair Value Measurements

Fair value is the price that would be received to sell an asset or paid to transfer a liability in the principal or most advantageous market for an asset or liability in an orderly transaction between market participants at the measurement date. The degree of management judgment involved in determining the fair value of a financial instrument is dependent upon the availability of quoted market prices or observable market inputs. For financial instruments that are traded actively and have quoted market prices or observable market inputs, there is minimal subjectivity involved in measuring fair value. However, when quoted market prices or observable market inputs are not fully available, significant management judgment may be necessary to estimate fair value. In developing our fair value measurements, we maximize the use of observable inputs and minimize the use of unobservable inputs.

The fair value hierarchy defines Level 1 valuations as those based on quoted prices, unadjusted, for identical instruments traded in active markets. Level 2 valuations are those based on quoted prices for similar instruments in active markets, quoted prices for identical or similar instruments in markets that are not active or model-based valuation techniques for which all significant assumptions are observable in the market. Level 3 valuations are based on model-based techniques that use at least one significant assumption not observable in the market, or significant management judgment or estimation, some of which may be internally developed.

Financial assets that are recorded at fair value on a recurring basis include available for sale investment securities, and derivative financial instruments. As of December 31, 2024 and 2023, $1.9 billion or 8% and $2.3 billion or 9%, respectively, of our total assets consisted of financial assets recorded at fair value on a recurring basis and most of these financial assets consisted of available for sale investment securities measured using information from a third-party pricing service. These investments in debt securities and mortgage backed securities were classified in Level 2 of the fair value hierarchy. Financial liabilities that were recorded at fair value on a recurring basis were comprised of derivative financial instruments. As of December 31, 2024 and 2023, $8.4 million or less than 1% and $4.6 million or less than 1%, respectively, of our total liabilities, consisted of financial liabilities recorded at fair value on a recurring basis. As of December 31, 2024 and 2023, $6.1 million and $2.3 million, respectively, was classified in Level 2 of the fair value hierarchy. As of both December 31, 2024 and 2023, $2.3 million was classified in Level 3 of the fair value hierarchy. As of December 31, 2024 and 2023, the liability which was classified in Level 3 of the fair value hierarchy was related to the sale of our Visa Class B restricted shares in 2016. We recorded a derivative liability which requires payment to the buyer of the Visa Class B restricted shares in the event Visa further reduces the conversion rate to its publicly traded Visa Class A shares.

Our third-party pricing service makes no representations or warranties that the pricing data provided to us is complete or free from errors, omissions or defects. As a result, we have processes in place to monitor and periodically review the information provided to us by our third-party pricing service:

Column 1Column 2
(1)Our third-party pricing service provides us with documentation by asset class of inputs and methodologies used to value securities. We review this documentation to evaluate the inputs and valuation methodologies used to place securities into the appropriate level of the fair value hierarchy. This documentation is periodically updated by our third-party pricing service. Accordingly, transfers of securities within the fair value hierarchy are made if deemed necessary.

Column 1Column 2
(2)On a monthly basis, management reviews the pricing information received from our third-party pricing service. This review process includes a comparison to non-binding third-party broker quotes, as well as a review of market related conditions impacting the information provided by our third-party pricing service. We also identify investment securities which may have traded in illiquid or inactive markets by identifying instances of a significant decrease in the volume or frequency of trades relative to historic levels, as well as instances of a significant widening of the bid ask spread in the brokered markets.

Column 1Column 2
(3)Our third-party pricing service has also established processes for us to submit inquiries regarding quoted prices. Periodically, we will challenge the quoted prices provided by our third-party pricing service. Our third-party pricing service will review the inputs to the evaluation in light of the new market data presented by us. Our third-party pricing service may then affirm the original quoted price or may update the evaluation on a going forward basis.

84

Table of Contents

Based on the composition of our investment securities portfolio, we believe that we have developed appropriate internal controls and performed appropriate due diligence procedures to prevent or detect material misstatements by our third-party pricing service. See “Note 21. Fair Value” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on our use of fair value estimates.

Pension and Postretirement Benefit Obligations

We use the following key variables to calculate annual pension costs: (1) size of the employee population, length of service and estimated compensation increases; (2) actuarial assumptions and estimates; (3) expected long-term rate of return on plan assets; and (4) discount rate. Pension cost is directly affected by the number of employees eligible for pension benefits and their estimated compensation increases. To calculate estimated compensation increases, management reviews our salary increases each year and compares this data with industry information. For all pension and postretirement plan calculations, we use a measurement date of December 31.

The expected long-term rate of return was based on a calculated rate of return from average rates of return on various asset classes over a 20-year historical time horizon. Using long-term historical data allows the Company to capture multiple economic environments, which management believes is relevant when using historical returns. Net actuarial gains or losses that exceed a 5% corridor of the greater of the projected benefit obligation or the fair value of plan assets as of the beginning of the year are amortized from accumulated other comprehensive income into net periodic pension cost on a straight-line basis over five years.

In estimating the projected benefit obligation, an independent actuary bases assumptions on factors such as mortality rate, turnover rate, retirement rate, disability rate and other assumptions related to the population of individuals in the pension plan. If significant actuarial gains or losses occur, the actuary reviews the demographic and economic assumptions with management, at which time the Company considers revising these assumptions based on actual results.

Our determination of the pension and postretirement benefit plan obligations and net periodic benefit cost is a critical accounting estimate as it requires the use of estimates and judgment related to the amount and timing of expected future cash outflows for benefit payments and cash inflows for maturities and return on plan assets. Changes in estimates and assumptions related to mortality rates and future health care costs could also have a material impact to our financial condition or results of operations. The discount rate assumption is used to determine the present value of future benefit obligations and the net periodic benefit cost. The discount rate assumption used to value the present value of future benefit obligations as of each year end is the rate used to determine the net periodic benefit cost for the following year.

The projected benefit obligation for pension benefits was $142.2 million as of December 31, 2024, which represented a decrease of $11.4 million, compared to the projected benefit obligation for pension benefits of $153.6 million as of December 31, 2023. The accumulated postretirement benefit obligation for other benefits was $16.8 million as of both December 31, 2024 and 2023.

To illustrate a hypothetical sensitivity analysis, if the discount rate assumption decreased by 100 basis points, the projected benefit obligation for pension benefits and accumulated postretirement benefit obligation for other benefits at December 31, 2024 would increase by approximately $10.3 million and $1.3 million, respectively.

See “Note 14. Benefit Plans” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on pension and postretirement benefit plan obligations.

Income Taxes

In estimating income taxes payable or receivable, we assess the relative merits and risks of the appropriate tax treatment considering statutory, judicial and regulatory guidance in the context of each tax position. Accordingly, previously estimated liabilities are regularly reevaluated and adjusted through the provision for income taxes. Changes in the estimate of income taxes payable or receivable occur periodically due to changes in tax rates, interpretations of tax law, the status of examinations being conducted by various taxing authorities, the expiration of statutes of limitations and newly enacted statutory, judicial and regulatory guidance that impact the relative merits and risks of each tax position. These changes, when they occur, may affect the provision for income taxes as well as current and deferred income taxes, and may be significant to our consolidated statements of income and balance sheets.

85

Table of Contents

Management's determination of the realization of net deferred tax assets is based upon management's judgment of various future events and uncertainties, including the timing and amount of future income, as well as the implementation of various tax planning strategies to maximize realization of the deferred tax assets. A valuation allowance is provided when it is more likely than not that some portion of the deferred tax asset will not be realized.

We are also required to record a liability for UTBs for the entire amount of a tax benefit taken in a prior or future income tax return when we determine that a tax position has a less than 50% likelihood of being accepted by the taxing authority. As of December 31, 2024 and 2023, our liabilities for UTBs were $206.4 million and $212.0 million, respectively. See “Note 15. Income Taxes” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on income taxes.

Future Application of Accounting Pronouncements

For a discussion of the expected impact of accounting pronouncements recently issued but not adopted by us as of December 31, 2024, see “Note 1. Organization and Summary of Significant Accounting Policies — Recent Accounting Pronouncements” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information.

Risk Governance and Quantitative and Qualitative Disclosures About Market Risk

Managing risk is an essential part of successfully operating our business. Management believes that the most prominent risk exposures for the Company are credit risk, market risk, liquidity risk management, capital management and operational risk. See “Analysis of Financial Condition — Liquidity” and “—Capital” sections of this MD&A for further discussions of liquidity risk management and capital management, respectively.

Credit Risk

Credit risk is the risk that borrowers or counterparties will be unable or unwilling to repay their obligations in accordance with the underlying contractual terms. We manage and control credit risk in the loan and lease portfolio by adhering to well-defined underwriting criteria and account administration standards established by management. Written credit policies document underwriting standards, approval levels, exposure limits and other limits or standards deemed necessary and prudent. Portfolio diversification at the obligor, industry, product, and/or geographic location levels is actively managed to mitigate concentration risk. In addition, credit risk management includes an independent credit review process that assesses compliance with commercial, real estate and consumer credit policies, risk ratings and other critical credit information. In addition to implementing risk management practices that are based upon established and sound lending practices, we adhere to sound credit principles. We understand and evaluate our customers’ borrowing needs and capacity to repay, in conjunction with their character and history.

Management has identified three categories of loans that we use to develop our systematic methodology to determine the ACL: commercial, residential and consumer.

86

Table of Contents

Commercial lending is further categorized into four distinct classes based on characteristics relating to the borrower, transaction and collateral. These classes are: commercial and industrial, commercial real estate, construction and lease financing. Commercial and industrial loans are primarily for the purpose of financing equipment acquisition, expansion, working capital and other general business purposes by medium to larger Hawaii based corporations, as well as U.S. mainland and international companies. Commercial and industrial loans are typically secured by non-real estate assets whereby the collateral is trading assets, enterprise value or inventory. As with many of our customers, our commercial and industrial loan customers are heavily dependent on tourism, government expenditures and real estate values. Commercial real estate loans are secured by real estate, including but not limited to structures and facilities to support activities designated as retail, health care, general office space, warehouse and industrial space. Our Bank’s underwriting policy generally requires that net cash flows from the property be sufficient to service the debt while still maintaining an appropriate amount of reserves. Commercial real estate loans in Hawaii are characterized by having a limited supply of real estate at commercially attractive locations, long delivery time frames for development and high interest rate sensitivity. Our construction lending portfolio consists primarily of land loans, single family and condominium development loans. Financing of construction loans is subject to a high degree of credit risk given the long delivery time frames for such projects. Construction lending activities are underwritten on a project financing basis whereby the cash flows or lease rents from the underlying real estate collateral or the sale of the finished inventory is the primary source of repayment. Market feasibility analysis is typically performed by assessing market comparables, market conditions and demand in the specific lending area and general community. We require presales of finished inventory or preleasing requirements prior to loan funding. However, because this analysis is typically performed on a forward-looking basis, real estate construction projects typically present a higher risk profile in our lending activities. Lease financing activities include commercial single investor leases and leveraged leases used to purchase items ranging from computer equipment to transportation equipment. Underwriting of new leasing arrangements typically includes analyzing customer cash flows, evaluating secondary sources of repayment, such as the value of the leased asset, the guarantors’ net cash flows as well as other credit enhancements provided by the lessee.

Residential lending is further categorized into the following classes: residential mortgages (loans secured by 1-4 family residential properties and home equity loans) and home equity lines of credit. Our Bank’s underwriting standards typically require LTV ratios of not more than 80%, although higher levels are permitted with accompanying mortgage insurance. First mortgage loans secured by residential properties generally carry a moderate level of credit risk, with an average loan size of approximately $394,000 as of December 31, 2024. Residential mortgage loan production is added to our loan portfolio or is sold in the secondary market, based on management’s evaluation of our liquidity, capital and loan portfolio mix as well as market conditions. Changes in interest rates, the economic environment and other market factors have impacted, and will likely continue to impact, the marketability and value of collateral and the financial condition of our borrowers which impacts the level of credit risk inherent in this portfolio, although we remain in a supply constrained housing environment in Hawaii. Geographic concentrations exist for this portfolio as nearly all residential mortgage loans and home equity lines of credit are for residences located in Hawaii, Guam or Saipan. These island locales are susceptible to a wide array of potential natural disasters including, but not limited to, hurricanes, floods, tsunamis and earthquakes. We offer home equity lines of credit with variable rates; fixed rate lock options may be available post-closing.  All lines are underwritten at 0.95% of the credit line amount. Our procedures for underwriting home equity lines of credit include an assessment of an applicant’s overall financial capacity and repayment ability. Decisions are primarily based on repayment ability via debt-to-income ratios, LTV ratios and an evaluation of credit history.

87

Table of Contents

Consumer lending is further categorized into the following classes of loans: credit cards, automobile loans and other consumer-related installment loans. Consumer loans are either unsecured or secured by the borrower’s personal assets. The average loan size is generally small and risk is diversified among many borrowers. We offer a wide array of credit cards for business and personal use. In general, our customers are attracted to our credit card offerings on the basis of price, credit limit, reward programs and other product features. Credit card underwriting decisions are generally based on repayment ability of our borrower via DTI ratios, credit bureau information, including payment history, debt burden and credit scores, such as FICO, and analysis of financial capacity. Automobile lending activities include loans and leases secured by new or used automobiles. We originate the majority of our automobile loans and leases on an indirect basis through selected dealerships. Our procedures for underwriting automobile loans include an assessment of an applicant’s overall financial capacity and repayment ability, credit history and the ability to meet existing obligations and payments on the proposed loan or lease. Although an applicant’s creditworthiness is the primary consideration, the underwriting process also includes a comparison of the value of the collateral security to the proposed loan amount. We require borrowers to maintain full coverage automobile insurance on automobile loans and leases, with the Bank listed as either the loss payee or additional insured. Installment loans consist of open and closed end facilities for personal and household purchases. We seek to maintain reasonable levels of risk in installment lending by following prudent underwriting guidelines which include an evaluation of personal credit history and cash flow.

Market Risk

Market risk is the potential of loss arising from changes in interest rates, foreign exchange rates, equity prices and commodity prices, including the correlation among these factors and their volatility. When the value of an instrument is tied to such external factors, the holder faces market risk. We are exposed to market risk primarily from interest rate risk, which is defined as the risk of loss of net interest income or net interest margin because of changes in interest rates.

The potential cash flows, sales or replacement value of many of our assets and liabilities, especially those that earn or pay interest, are sensitive to changes in the general level of U.S. interest rates. In the banking industry, changes in interest rates can significantly impact earnings and the safety and soundness of an entity.

Interest rate risk arises primarily from our core business activities of extending loans and accepting deposits. This occurs when our interest earning loans and interest-bearing deposits mature or reprice at different times, on a different basis or in unequal amounts. Interest rates may also affect loan demand, credit losses, mortgage origination volume, pre- payment speeds and other items affecting earnings.

Many factors affect our exposure to changes in interest rates, such as general economic and financial conditions, customer preferences, historical pricing relationships and repricing characteristics of financial instruments. Our earnings are affected not only by general economic conditions, but also by the monetary and fiscal policies of the United States and its agencies, particularly the Federal Reserve. The monetary policies of the Federal Reserve can influence the overall growth of loans, investment securities and deposits and the level of interest rates earned on assets and paid for liabilities.

Market Risk Measurement

We primarily use net interest income simulation analysis to measure and analyze interest rate risk. We run various hypothetical interest rate scenarios and compare these results against a measured base case scenario. Our net interest income simulation analysis incorporates various assumptions, which we believe are reasonable but which may have a significant impact on results. These assumptions include: (1) the timing of changes in interest rates, (2) shifts or rotations in the yield curve, (3) re-pricing characteristics for market rate sensitive instruments on and off-balance sheet, (4) differing sensitivities of financial instruments due to differing underlying rate indices and (5) varying loan prepayment speeds for different interest rate scenarios. Because of limitations inherent in any approach used to measure interest rate risk, simulation results are not intended as a forecast of the actual effect of a change in market interest rates on our results but rather as a means to better plan and execute appropriate asset liability management strategies to manage our interest rate risk.

88

Table of Contents

Table 25 presents, for the twelve months subsequent to December 31, 2024 and 2023, an estimate of the changes in net interest income that would result from ramps (gradual changes) and shocks (immediate changes) in market interest rates, moving in a parallel fashion over the entire yield curve, relative to the measured base case scenario. Ramp scenarios assume interest rates move gradually in parallel across the yield curve relative to the base case scenario. Shock scenarios assume an immediate and sustained parallel shift in interest rates across the entire yield curve, relative to the base case scenario. The base case scenario assumes that the balance sheet and interest rates are generally unchanged. We evaluate the sensitivity by using a static forecast, where the balance sheets as of December 31, 2024 and 2023 are held constant.

Net Interest Income Sensitivity Profile - Estimated Percentage Change Over 12 MonthsTable 25
Static ForecastStatic Forecast
December 31, 2024December 31, 2023
Gradual Change in Interest Rates (basis points)
+2003.1%3.8%
+1001.61.9
+500.81.0
(50)(0.8)(1.0)
(100)(1.6)(2.1)
Immediate Change in Interest Rates (basis points)
+2006.2%7.3%
+1003.23.6
+501.61.8
(50)(1.6)(2.0)
(100)(3.3)(4.0)

The table above shows the effects of a simulation which estimates the effect of a gradual and immediate sustained parallel shift in the yield curve of −100, −50, +50, +100 and +200 basis points in market interest rates over a twelve-month period on our net interest income.

Currently, our interest rate profile, assuming a constant balance sheet, is such that we project net interest income will benefit from higher interest rates as our assets would reprice faster and to a greater degree than our liabilities, while in the case of lower interest rates, our assets would reprice downward and to a greater degree than our liabilities. Other factors such as changes in balance sheet composition or deposit rate behavior could result in a change in repricing sensitivity.

Under the static balance sheet forecast as of December 31, 2024, our net interest income sensitivity profile is slightly lower in higher interest rate scenarios compared to similar forecasts as of December 31, 2023. The sensitivity outcomes described above are primarily due to the impact of changes in deposit mix from December 31, 2023 and holding a smaller federal funds position as of December 31, 2024 as compared with December 31, 2023.

The comparisons above provide insight into the potential effects of changes in interest rates on net interest income. The Company believes that its approach to interest rate risk has appropriately considered its susceptibility to both rising and falling rates and has adopted strategies which minimize the impact of such risks.

We also have longer term interest rate risk exposures which may not be appropriately measured by net interest income simulation analysis. We use market value of equity (“MVE”) sensitivity analysis to study the impact of long-term cash flows on earnings and capital. MVE involves discounting present values of all cash flows of on-balance sheet and off-balance sheet items under different interest rate scenarios. The discounted present value of all cash flows represents our MVE. MVE analysis requires modifying the expected cash flows in each interest rate scenario, which will impact the discounted present value. The amount of base case measurement and its sensitivity to shifts in the yield curve allow management to measure longer term repricing option risk in the balance sheet.

89

Table of Contents

Limitations of Market Risk Measures

The results of our simulation analyses are hypothetical, and a variety of factors might cause actual results to differ substantially from what is depicted. For example, if the timing and magnitude of interest rate changes differ from those projected, our net interest income might vary significantly. Non-parallel yield curve shifts such as a flattening or steepening of the yield curve or changes in interest rate spreads would also cause our net interest income to be different from that depicted. An increasing interest rate environment could reduce projected net interest income if deposits and other short-term liabilities re-price faster than expected or faster than our assets re-price. Actual results could differ from those projected if we grow assets and liabilities faster or slower than estimated, if we experience a net outflow of deposits or if our mix of assets and liabilities otherwise changes. For example, while we maintain relatively high levels of liquidity, a faster than expected withdrawal of deposits out of the bank may cause us to seek higher cost sources of funding. Actual results could also differ from those projected if we experience substantially different prepayment speeds in our loan portfolio than those assumed in the simulation analyses. Finally, these simulation results do not consider all the actions that we may undertake in response to potential or actual changes in interest rates, such as changes to our loan, investment, deposit, funding or hedging strategies.

Market Risk Governance

We seek to achieve consistent growth in net interest income and capital while managing volatility arising from changes in market interest rates. The objective of our interest rate risk management process is to increase net interest income while operating within acceptable limits established for interest rate risk and maintaining adequate levels of funding and liquidity.

To manage the impact on net interest income, we manage our exposure to changes in interest rates through our asset and liability management activities within guidelines established by our ALCO and approved by our board of directors. The ALCO has the responsibility for approving and ensuring compliance with the ALCO management policies, including interest rate risk exposures. The objective of our interest rate risk management process is to maximize net interest income while operating within acceptable limits established for interest rate risk and maintaining adequate levels of funding and liquidity.

Through review and oversight by the ALCO, we attempt to engage in strategies that neutralize interest rate risk as much as possible. Our use of derivative financial instruments, as detailed in “Note 16. Derivative Financial Instruments” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data, has generally been limited. This is due to natural on balance sheet hedges arising out of offsetting interest rate exposures from loans and investment securities with deposits and other interest-bearing liabilities. In particular, the investment securities portfolio is utilized to manage the interest rate exposure and sensitivity to within the guidelines and limits established by the ALCO. We utilize natural and offsetting economic hedges in an effort to reduce the need to employ off-balance sheet derivative financial instruments to hedge interest rate risk exposures. Expected movements in interest rates are also considered in managing interest rate risk. Thus, as interest rates change, we may use different techniques to manage interest rate risk.

Management uses the results of its various simulation analyses to formulate strategies to achieve a desired risk profile within the parameters of our capital and liquidity guidelines.

In addition, our business relied upon a large volume of loans, derivative contracts and other financial instruments with attributes that are either directly or indirectly dependent on LIBOR to establish their interest rate and/or value. According to the United Kingdom’s Financial Conduct Authority, which regulates LIBOR, U.S. Dollar LIBOR settings have ceased to be provided or ceased to be representative after June 30, 2023. The publication of all other LIBOR settings ceased to be provided or ceased to be representative as of December 31, 2021. We transitioned our financial instruments associated to LIBOR currencies and tenors that ceased or became nonrepresentative on December 31, 2021, to alternative reference rates (collectively, “Alternative Rates”), with limited exceptions. As such, effective December 31, 2021, we have ceased the use of U.S Dollar LIBOR as a reference rate on all new contracts and continue to increase the usage of Alternative Rates such as the Secured Overnight Financing Rate (“SOFR”). A working group of key stakeholders from throughout the Company spearheaded the transition from LIBOR to Alternative Rates. There are risks inherent with the transition to any Alternative Rate as the rate may behave differently than LIBOR in reaction to monetary, market and economic events. The working group disbanded after the conclusion of the transition in December 2023.

90

Table of Contents

Our LIBOR transition plan included work to ensure that our technology systems were prepared for the transition, our loan documents that reference LIBOR-based rates were appropriately amended to reference other methods of interest rate determinations and internal and external stakeholders were apprised of the transition. We have implemented certain Prime Rate and SOFR conventions as we transitioned our products and transaction agreements to reference rates other than LIBOR. Commercial loans, investment securities, and residential mortgages have transitioned to SOFR rates. To see the recorded investment in our loan and lease portfolio by rate type, refer to Table 12 in the section titled “Loans and Leases” in this MD&A.

Operational Risk

Operational risk is the risk of loss arising from inadequate or failed processes, people or systems, external events (such as natural disasters), or compliance, reputational or legal matters, including the risk of loss resulting from fraud, litigation and breaches in data security. Operational risk is inherent in all of our business ventures and the management of that risk is important to the achievement of our objectives. We have a framework in place that includes the reporting and assessment of any operational risk events, and the assessment of our mitigating strategies within our key business lines. This framework is implemented through our policies, processes and reporting requirements. We measure and report operational risk using the seven operational risk event types projected by the Basel Committee on Banking Supervision in Basel II: (1) external fraud; (2) internal fraud; (3) employment practices and workplace safety; (4) clients, products and business practices; (5) damage to physical assets; (6) business disruption and system failures; and (7) execution, delivery and process management. Our operational risk review process is also a core part of our assessment of material new products or activities.

FY 2023 10-K MD&A

SEC filing source: 0001558370-24-001995.

Extracted structurally from real Item 7 body heading to real Item 7A/8 boundary. Confidence: high. Filing date: 2024-02-28. Report date: 2023-12-31.

ITEM 7.    MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Cautionary Note Regarding Forward-Looking Statements

This Annual Report on Form 10-K, including the documents incorporated by reference herein, contains, and from time to time our management may make, forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995.  These forward-looking statements reflect our current views with respect to, among other things, future events and our financial performance. These statements are often, but not always, made through the use of words or phrases such as “may,” “might,” “should,” “could,” “predict,” “potential,” “believe,” “expect,” “continue,” “will,” “anticipate,” “seek,” “estimate,” “intend,” “plan,” “projection,” “would,” “annualized” and “outlook,” or the negative version of those words or other comparable words or phrases of a future or forward-looking nature. These forward-looking statements are not historical facts, and are based on current expectations, estimates and projections about our industry, management's beliefs and certain assumptions made by management, many of which, by their nature, are inherently uncertain and beyond our control. Accordingly, we caution you that any such forward-looking statements are not guarantees of future performance and are subject to risks, assumptions, estimates and uncertainties that are difficult to predict. Although we believe that the expectations reflected in these forward-looking statements are reasonable as of the date made, actual results may prove to be materially different from the results expressed or implied by the forward-looking statements.

A number of important factors could cause our actual results to differ materially from those indicated in these forward-looking statements, including the following: the geographic concentration of our business; current and future market and economic conditions generally or in Hawaii, Guam and Saipan in particular, including inflationary pressures and interest rate environment; our dependence on the real estate markets in which we operate; concentrated exposures to certain asset classes and individual obligors; the effect of changes in interest rates on our business, including our net interest income, net interest margin, the fair value of our investment securities, and our mortgage loan originations, mortgage servicing rights and mortgage loans held for sale; the future value of the investment securities that we own; the possibility of a deterioration in credit quality in our portfolio; the possibility we might underestimate the credit losses inherent in our loan and lease portfolio; our ability to attract and retain customer deposits; our inability to receive dividends from our bank, pay dividends to our common stockholders and satisfy obligations as they become due; our access to sources of liquidity and capital to address our liquidity needs; our ability to attract and retain skilled employees or changes in our management personnel; our ability to maintain our Bank's reputation; the failure to properly use and protect our customer and employee information and data; the possibility of employee misconduct or mistakes; the effectiveness of our risk management and internal disclosure controls and procedures; our ability to keep pace with technological changes; any failure or interruption of our information and communications systems; our ability to effectively compete with other financial services companies and the effects of competition in the financial services industry on our business; our ability to identify and address cybersecurity risks; the occurrence of fraudulent activity or effect of a material breach of, or disruption to, the security of any of our or our vendors’ systems; our ability to successfully develop and commercialize new or enhanced products and services; changes in the demand for our products and services; risks associated with the sale of loans and with our use of appraisals in valuing and monitoring loans; the possibility that actual results may differ from estimates and forecasts; fluctuations in the fair value of our assets and liabilities and off-balance sheet exposures; the effects of the failure of any component of our business infrastructure provided by a third party; the potential for environmental liability; the risk of being subject to litigation and the outcome thereof; the impact of, and changes in, applicable laws, regulations and accounting standards and policies; possible changes in trade, monetary and fiscal policies of, and other activities undertaken by, governments, agencies, central banks and similar organizations; the effects of severe weather, geopolitical instability, including war, terrorist attacks, pandemics or other severe health emergencies and man-made natural disasters; our ability to maintain consistent growth, earnings and profitability; the impact of any pandemic, epidemic or health-related crisis; our likelihood of success in, and the impact of, litigation or regulatory actions; our ability to continue to pay dividends on our common stock; contingent liabilities and unexpected tax liabilities that may be applicable to us as a result of the Reorganization Transactions; and damage to our reputation from any of the factors described above.

48

Table of Contents

The foregoing factors should not be considered an exhaustive list and should be read together with the other cautionary statements set forth under “Item 1A. Risk Factors” in this Annual Report on Form 10-K. If one or more events related to these or other risks or uncertainties materialize, or if our underlying assumptions prove to be incorrect, actual results may differ materially from what we anticipate. Accordingly, you should not place undue reliance on any such forward-looking statements. Any forward-looking statement speaks only as of the date on which it is made, and we do not undertake any obligation to update or review any forward-looking statement, whether as a result of new information, future developments or otherwise, except as required by applicable law.

Company Overview

FHI, a bank holding company, owns 100% of the outstanding common stock of FHB. FHB was founded in 1858 under the name Bishop & Company and was the first successful banking partnership in the Kingdom of Hawaii and the second oldest bank formed west of the Mississippi River.

As of December 31, 2023, we were the largest full-service bank headquartered in Hawaii as measured by assets, loans and leases, deposits and net income. As of December 31, 2023, we had $24.9 billion of assets, $14.4 billion of gross loans and leases and $21.3 billion of deposits. We also generated $235.0 million of net income or diluted earnings per share of $1.84 per share for the year ended December 31, 2023. We operate our business through three operating segments: Retail Banking, Commercial Banking and Treasury and Other. See “Note 22. Reportable Operating Segments” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information.

Hawaii Economy

Hawaii’s economy reflects some decline during the year ended December 31, 2023 but remains relatively resilient in the wake of the wildfires that affected the island of Maui in early August and high consumer prices. According to the State of Hawaii Department of Labor and Industrial Relations, the statewide seasonally adjusted unemployment rate decreased to 2.9% at December 31, 2023, compared to 3.2% at December 31, 2022. Nationally, the seasonally adjusted unemployment rate was 3.7% at December 31, 2023 compared to 3.5% at December 31, 2022.

Visitor arrivals to Maui are slowly increasing as West Maui (with the exception of Lahaina Town) reopened to tourism, with visitors in December 2023 at a 75% increase as compared to August 2023. Domestic visitor arrivals for the entire state continue to remain strong. The average daily domestic passenger counts for the twelve months of 2023 were approximately 4.4% higher than the average daily passenger counts during the twelve months of 2022, according to the Hawaii Tourism Authority.

The housing market has slowed compared to the prior year but is still trending upwards overall. Both volume of real estate sales and housing prices decreased when comparing the twelve months of 2023 with the twelve months of 2022. According to the Honolulu Board of Realtors, the volume of single-family home sales decreased by 26.3%, while condominium sales decreased by 28%, as compared to the same period in 2022. The median price of a single-family home sold on Oahu in the twelve months of 2023 was $1,050,000, a decrease of 5.0% from the same period in 2022, but an increase of 6.1% from the same period in 2021. The median price of a condominium sold on Oahu in the twelve months of 2023 was $508,500, a decrease of 0.3% from the same period in 2022, but an increase of 7.1% from the same period in 2021. As of December 31, 2023, months of inventory of single-family homes and condominiums on Oahu remained low at approximately 2.8 and 3.2 months, respectively.

State general excise and use tax revenues increased by 4.9% for the year ended December 31, 2023 as compared to the same period in 2022, according to the Hawaii Department of Business, Economic Development & Tourism.

49

Table of Contents

Effect of Recent Natural Disasters

In early August of 2023, wildfires swept across several areas of Maui, impacting residents in upcountry Maui and devastating the historic town of Lahaina. Relief efforts from across the State of Hawaii commenced and continue to this day to aid those who have lost their homes, businesses, and loved ones. We have contributed $250,000 to the Hawaii Community Foundation’s Maui Strong Fund, granted loan payment deferrals for our borrowers affected by the wildfires, waived all ATM fees on Maui, and assisted affected employees with financial aid for temporary housing. Our operations on Maui also recovered quickly. Although the Lahaina branch and ATM were fully burned down, our vault withstood the fire and we were able to account for safe deposit box contents and return them to our customers. The remaining branches in Maui have remained fully operational and we are in process of re-opening a temporary location for the Lahaina branch.

The outstanding balance of real estate-secured loans in the Maui fire zones totaled approximately $112 million as of December 31, 2023. We require our borrowers to maintain adequate levels of insurance, including fire insurance on residential mortgages. We do not currently know how long it will be before rebuilding can start, the amounts of available insurance coverage, the availability of government assistance for our borrowers in the long run or whether our borrowers’ longer-term ability to repay their loans has been diminished. There was no exposure to the electric utility as of December 31, 2023.

We expect that the aftermath of the wildfires will continue to impact commercial activity throughout the island of Maui, but there remains much uncertainty as to how long it will take Maui to rebuild, return tourism to historic levels, and recover economically. Since there is significant uncertainty with respect to the full extent of the negative impacts due to the nature of the wildfires, the Company’s estimates concerning the impact of the wildfires, including those with respect to the loan portfolio potentially impacted, are based on judgment as of the date of this report and subject to change as conditions evolve. We will continue to closely monitor the impact that the wildfires has on our customers and will adjust the means by which we assist our customers during this period of financial and emotional hardship.

Effect of Inflation, Interest Rates and Changing Prices

The consolidated financial statements and related financial data presented in this Form 10-K have been prepared according to generally accepted accounting principles in the United States, which require the measurement of financial positions and operating results in terms of historical dollars without considering the change in the relative purchasing power of money over time due to inflation.

Although inflation is no longer rising as quickly as it did in previous periods, prices remain high due to, among other factors, continued global supply chain disruptions, changes in the labor market and geopolitical tensions.

The closures and adverse developments affecting certain banks in the first half of 2023 resulted in heightened levels of market activity and volatility, as well as the potential for increased regulation and more stringent capital requirements going forward. In response to the deterioration in the operating environment and funding conditions for U.S. banks, in April 2023, Moody’s lowered the macro profile of the U.S. banking system and downgraded the credit ratings of the Bank, among other regional banks.

In November 2023, the FDIC approved the final rule on a special assessment to replenish the deposit insurance fund following the recent bank failures. The Company fully recognized the special assessment in the fourth quarter of 2023. In light of the ongoing volatility in the capital markets and economic disruptions, we continue to carefully monitor our capital and liquidity positions.

As of December 31, 2023, the Company was “well-capitalized” and met all applicable regulatory capital requirements, including a Common Equity Tier 1 capital ratio of 12.39%, compared to the minimum requirement of 4.50%. For additional discussions regarding our capital and liquidity positions and related risks, refer to the sections titled “Liquidity and Capital Resources” and “Capital” in this MD&A.

Other key factors could impact our profitability in future reporting periods. See Item 1A. Risk Factors, beginning in the section captioned “Summary of Risk Factors.”

50

Table of Contents

Selected Financial Data:

Our financial highlights for the years indicated are presented in Table 1:

Financial HighlightsTable 1
For the Year Ended
December 31,
(dollars in thousands, except per share data)202320222021
Income Statement Data:
Interest income$923,579$663,220$549,311
Interest expense287,45249,67118,752
Net interest income636,127613,549530,559
Provision for credit losses26,6301,392(39,000)
Net interest income after provision for credit losses609,497612,157569,559
Noninterest income200,815179,525184,916
Noninterest expense501,138440,471405,479
Income before provision for income taxes309,174351,211348,996
Provision for income taxes74,19185,52683,261
Net income$234,983$265,685$265,735
Basic earnings per share$1.84$2.08$2.06
Diluted earnings per share$1.84$2.08$2.05
Basic weighted-average outstanding shares127,567,547127,489,889128,963,131
Diluted weighted-average outstanding shares127,915,873127,981,699129,537,922
Dividends declared per share$1.04$1.04$1.04
Dividend payout ratio56.52%50.00%50.73%
Other Financial Information / Performance Ratios:
Net interest margin2.92%2.78%2.43%
Efficiency ratio59.48%55.20%56.45%
Return on average total assets0.95%1.06%1.09%
Return on average tangible assets (non-GAAP)(1)0.99%1.11%1.13%
Return on average total stockholders' equity10.01%11.44%9.81%
Return on average tangible stockholders' equity (non-GAAP)(1)17.39%20.03%15.51%
Noninterest expense to average assets2.04%1.76%1.66%

December 31,
(dollars in thousands, except per share data)20232022
Balance Sheet Data:
Cash and cash equivalents$1,739,897$526,624
Investment securities available-for-sale2,255,3363,151,133
Investment securities held-to-maturity4,041,4494,320,639
Loans and leases14,353,49714,092,012
Allowance for credit losses for loans and leases156,533143,900
Goodwill995,492995,492
Total assets24,926,47424,577,223
Total deposits21,332,65721,689,029
Short-term borrowings500,00075,000
Total liabilities22,440,40822,308,218
Total stockholders' equity2,486,0662,269,005
Book value per share$19.48$17.82
Tangible book value per share (non-GAAP)(1)$11.68$10.00
Asset Quality Ratios:
Non-accrual loans and leases / total loans and leases0.13%0.08%
Allowance for credit losses for loans and leases / total loans and leases1.09%1.02%
Net charge-offs / average total loans and leases0.09%0.08%

51

Table of Contents

December 31,December 31,
Capital Ratios:20232022
Common Equity Tier 1 Capital Ratio12.39%11.82%
Tier 1 Capital Ratio12.39%11.82%
Total Capital Ratio13.57%12.92%
Tier 1 Leverage Ratio8.64%8.11%
Total stockholders' equity to total assets9.97%9.23%
Tangible stockholders' equity to tangible assets (non-GAAP)(1)6.23%5.40%
Column 1Column 2
(1)Return on average tangible assets, return on average tangible stockholders’ equity, tangible book value per share and tangible stockholders’ equity to tangible assets are non-GAAP financial measures. We compute our return on average tangible assets as the ratio of net income to average tangible assets. We compute our return on average tangible stockholders’ equity as the ratio of net income to average tangible stockholders’ equity. We compute our tangible book value per share as the ratio of tangible stockholders’ equity to outstanding shares. We compute our tangible stockholders’ equity to tangible assets as the ratio of tangible stockholders’ equity to tangible assets. We believe that these financial measures are useful for investors, regulators, management and others to evaluate financial performance and capital adequacy relative to other financial institutions. Although these non-GAAP financial measures are frequently used by shareholders in the evaluation of a company, they have limitations as analytical tools and should not be considered in isolation or as a substitute for analyses of results as reported under GAAP.

52

Table of Contents

The following table provides a reconciliation of these non-GAAP financial measures with their most closely related GAAP measures for the years indicated:

GAAP to Non-GAAP ReconciliationTable 2
For the Years Ended
December 31,
(dollars in thousands)202320222021
Income Statement Data:
Noninterest expense$501,138$440,471$405,479
Net income$234,983$265,685$265,735
Average total stockholders' equity$2,346,713$2,321,606$2,708,370
Less: average goodwill995,492995,492995,492
Average tangible stockholders' equity$1,351,221$1,326,114$1,712,878
Average total assets$24,625,445$24,964,422$24,426,258
Less: average goodwill995,492995,492995,492
Average tangible assets$23,629,953$23,968,930$23,430,766
Return on average total stockholders' equity10.01%11.44%9.81%
Return on average tangible stockholders' equity (non-GAAP)17.39%20.03%15.51%
Return on average total assets0.95%1.06%1.09%
Return on average tangible assets (non-GAAP)0.99%1.11%1.13%
Noninterest expense to average assets2.04%1.76%1.66%

December 31,
(dollars in thousands, except per share data)20232022
Balance Sheet Data:
Total stockholders' equity$2,486,066$2,269,005
Less: goodwill995,492995,492
Tangible stockholders' equity$1,490,574$1,273,513
Total assets$24,926,474$24,577,223
Less: goodwill995,492995,492
Tangible assets$23,930,982$23,581,731
Shares outstanding127,618,761127,363,327
Total stockholders' equity to total assets9.97%9.23%
Tangible stockholders' equity to tangible assets (non-GAAP)6.23%5.40%
Book value per share$19.48$17.82
Tangible book value per share (non-GAAP)$11.68$10.00

Financial Highlights

Net income was $235.0 million for the year ended December 31, 2023, a decrease of $30.7 million or 12% as compared to 2022. Basic and diluted earnings per share were both $1.84 per share for the year ended December 31, 2023, a decrease of $0.24 per share or 12% as compared to 2022. The decrease in net income was primarily due to a $60.7 million increase in noninterest expense and a $25.2 million increase in the provision for credit losses (the “Provision”). This was partially offset by a $22.6 million increase in net interest income, a $21.3 million increase in noninterest income and an $11.3 million decrease in the provision for income taxes.

53

Table of Contents

Net income was $265.7 million for the year ended December 31, 2022, a decrease of $0.1 million as compared to 2021. Basic earnings per share was $2.08 per share for the year ended December 31, 2022, an increase of $0.02 per share or 1% as compared to 2021. Diluted earnings per share was $2.08 for the year ended December 31, 2022, an increase of $0.03 or 1% as compared to 2021. Net income includes a $83.0 million increase in net interest income driven by the rising interest rate environment. The decrease in net income was primarily due to a $35.0 million increase in noninterest expense, a $5.4 million decrease in noninterest income, a $2.3 million increase in the provision for income taxes and a Provision of $1.4 million for the year ended December 31, 2022, compared to a negative Provision of $39.0 million for the year ended December 31, 2021.

Our return on average total assets was 0.95% for the year ended December 31, 2023, a decrease of 11 basis points as compared to 2022, and our return on average total stockholders’ equity was 10.01% for the year ended December 31, 2023, a decrease of 143 basis points as compared to 2022. Our return on average tangible assets was 0.99% for the year ended December 31, 2023, a decrease of 12 basis points as compared to 2022, and our return on average tangible stockholders’ equity was 17.39% for the year ended December 31, 2023, a decrease of 264 basis points as compared to 2022. Our efficiency ratio was 59.48% for the year ended December 31, 2023 as compared to 55.20% in 2022. Return on average tangible assets and return on average tangible stockholders’ equity are non-GAAP financial measures. For a reconciliation to the most directly comparable GAAP financial measures for return on average tangible assets and return on average tangible stockholders’ equity, see Table 2, GAAP to Non-GAAP Reconciliation.

Our return on average total assets was 1.06% for the year ended December 31, 2022, a decrease of three basis points as compared to 2021, and our return on average total stockholders’ equity was 11.44% for the year ended December 31, 2022, an increase of 163 basis points as compared to 2021. Our return on average tangible assets was 1.11% for the year ended December 31, 2022, a decrease of two basis points as compared to 2021, and our return on average tangible stockholders’ equity was 20.03% for the year ended December 31, 2022, an increase of 452 basis points as compared to 2021. Our efficiency ratio was 55.20% for the year ended December 31, 2022 as compared to 56.45% in 2021. Return on average tangible assets and return on average tangible stockholders’ equity are non-GAAP financial measures. For a reconciliation to the most directly comparable GAAP financial measures for return on average tangible assets and return on average tangible stockholders’ equity, see Table 2, GAAP to Non-GAAP Reconciliation.

Our results for the December 31, 2023 were highlighted by the following:

Column 1Column 2Column 3
Net interest income was $636.1 million for the year ended December 31, 2023, an increase of $22.6 million or 4% as compared to 2022. Our net interest margin was 2.92% for the year ended December 31, 2023, an increase of 14 basis points as compared to 2022. The increase in net interest income was primarily due to higher yields and average balances in our loan and lease portfolio and higher yields on interest-bearing deposits in other banks, primarily attributable to the rising interest rate environment in the period. This was partially offset by higher deposit funding costs and higher borrowing costs.

Column 1Column 2Column 3
The Provision was $26.6 million for the year ended December 31, 2023, an increase of $25.2 million as compared to 2022. The Provision of $26.6 million for the year ended December 31, 2023, was primarily due to increases in the provision for consumer loans, construction loans, commercial and industrial loans, residential mortgage loans and commercial real estate loans and the provision for unfunded commercial and industrial and construction commitments. This was partially offset by a decrease in the provision for unfunded home equity line commitments. The Provision is recorded to maintain the ACL and the reserve for unfunded commitments at levels deemed adequate to absorb lifetime expected credit losses in our loan and lease portfolio and unfunded loan and lease commitments as of the balance sheet date.

Column 1Column 2Column 3
Noninterest income was $200.8 million for the year ended December 31, 2023, an increase of $21.3 million or 12% as compared to 2022. The increase was primarily due to a $14.1 million increase in bank-owned life insurance (“BOLI”) income, a $5.5 million increase in other noninterest income, a $2.0 million increase in trust and investment services income, a $0.8 million increase in service charges on deposits accounts and a $0.8 million increase in net gains on the sale of investment securities, partially offset by a $2.1 million decrease in credit and debit card fees.

54

Table of Contents

Column 1Column 2Column 3
Noninterest expense was $501.1 million for the year ended December 31, 2023, an increase of $60.7 million or 14% as compared to 2022. The increase in noninterest expense was primarily due to a $26.6 million increase in salaries and employee benefits, a $22.5 million increase in regulatory assessment and fees, a $10.6 million increase in equipment expense and a $5.7 million increase in other noninterest expense. This was partially offset by a $3.6 million decrease in contracted services and professional fees and a $1.4 million decrease in occupancy expense.

Our results for the year ended December 31, 2022 were highlighted by the following:

Column 1Column 2Column 3
Net interest income was $613.5 million for the year ended December 31, 2022, an increase of $83.0 million or 16% as compared to 2021. Our net interest margin was 2.78% for the year ended December 31, 2022, an increase of 35 basis points as compared to 2021. The increase in net interest income was primarily due to higher yields in most loan categories, higher yields and average balances in our investment securities portfolio and higher yields on interest-bearing deposits in other banks, primarily attributable to the rising interest rate environment in the period. This was partially offset by higher deposit funding costs.

Column 1Column 2Column 3
The Provision was $1.4 million for the year ended December 31, 2022, compared to a negative Provision of $39.0 million for the year ended December 31, 2021. The negative Provision in 2021 was primarily due to lower expected credit losses as a result of the economic recovery and easing of restrictions related to the COVID-19 pandemic and the impact of the pandemic on Hawaii’s economy, key industries, businesses and our customers. The Provision is recorded to maintain the ACL and the reserve for unfunded commitments at levels deemed adequate to absorb lifetime expected credit losses in our loan and lease portfolio and unfunded loan and lease commitments as of the balance sheet date.

Column 1Column 2Column 3
Noninterest income was $179.5 million for the year ended December 31, 2022, a decrease of $5.4 million or 3% as compared to 2021. The decrease was primarily due to an $11.9 million decrease in bank-owned life insurance (“BOLI”) income and a $1.5 million decrease in other service charges and fees. This was partially offset by a $2.7 million increase in other noninterest income, a $2.4 million increase in credit and debit card fees, a $1.7 million increase in trust and investment services income and a $1.3 million increase in service charges on deposit accounts.

Column 1Column 2Column 3
Noninterest expense was $440.5 million for the year ended December 31, 2022, an increase of $35.0 million or 9% as compared to 2021. The increase in noninterest expense was primarily due to a $16.7 million increase in salaries and employee benefits, a $9.8 million increase in equipment expense, a $6.7 million increase in contracted services and professional fees, a $5.7 million increase in card rewards program expenses, a $1.9 million increase in advertising and marketing expense, a $1.7 million increase in occupancy expense and a $1.4 million increase in regulatory assessment and fees. This was partially offset by an $8.9 million decrease in other noninterest expense.

Balance sheet highlights consisted of the following:

Column 1Column 2Column 3
Total loans and leases were $14.4 billion as of December 31, 2023, an increase of $261.5 million or 2% as compared to December 31, 2022. This increase was primarily due to increases in commercial real estate loans, residential real estate loans, lease financing and construction loans, partially offset by decreases in consumer loans and commercial and industrial loans.

Column 1Column 2Column 3
The ACL was $156.5 million as of December 31, 2023, an increase of $12.6 million or 9% from December 31, 2022. The ratio of our ACL to total loans and leases outstanding was 1.09% as of December 31, 2023, an increase of seven basis points compared to December 31, 2022. The overall level of the ACL was commensurate with our stable credit risk profile, loan portfolio growth and composition and a stable Hawaii economy.

55

Table of Contents

Column 1Column 2Column 3
Our investment portfolio is comprised of high-grade investment securities, primarily collateralized mortgage obligations issued by the Government National Mortgage Association (“Ginnie Mae”), the Federal National Mortgage Association (“Fannie Mae”) and the Federal Home Loan Mortgage Corporation (“Freddie Mac”) and mortgage-backed securities issued by Ginnie Mae, Freddie Mac, Fannie Mae, Municipal Housing Authorities and non-agency entities. The total carrying value of our investment securities portfolio was $6.3 billion as of December 31, 2023, a decrease of $1.2 billion or 16% from December 31, 2022. The decrease in investment securities was driven by sales, maturities and payments during the year ended December 31, 2023, which was used to fund loan growth and offset a decline in deposits.

Column 1Column 2Column 3
Total deposits were $21.3 billion as of December 31, 2023, a decrease of $356.4 million or 2% from December 31, 2022. This decrease was primarily due to a $1.3 billion decrease in demand deposits and a $117.6 million decrease in money market deposit balances, partially offset by a $980.1 million increase in time deposit balances and a $62.2 million increase in savings deposit balances.

Column 1Column 2Column 3
Total borrowings consisted of $500.0 million of short-term borrowings as of December 31, 2023, compared to $75.0 million of short-term borrowings as of December 31, 2022. For information with respect to the financial terms of such advances, see “ – Analysis of Financial Condition – Short-term Borrowings.”

Column 1Column 2Column 3
Total stockholders’ equity was $2.5 billion as of December 31, 2023, an increase of $217.1 million or 10% from December 31, 2022. This increase was primarily due to earnings for the year ended December 31, 2023 of $235.0 million and a $109.0 million increase in accumulated other comprehensive income, net of tax, partially offset by dividends declared and paid to the Company’s stockholders of $132.6 million.

Analysis of Results of Operations

Net Interest Income

For the years ended December 31, 2023, 2022, and 2021, average balances, related income and expenses, on a fully taxable-equivalent basis, and resulting yields and rates are presented in Table 3. An analysis of the change in net interest income, on a fully taxable-equivalent basis, is presented in Table 4.

56

Table of Contents

Average Balances and Interest RatesTable 3
Year EndedYear EndedYear Ended
December 31, 2023December 31, 2022December 31, 2021
AverageIncome/Yield/AverageIncome/Yield/AverageIncome/Yield/
(dollars in millions)BalanceExpenseRateBalanceExpenseRateBalanceExpenseRate
Earning Assets
Interest-Bearing Deposits in Other Banks$512.3$26.55.18%$867.6$10.31.19%$1,723.0$2.30.14%
Available-for-Sale Investment Securities
Taxable2,871.873.82.574,650.183.21.796,608.993.31.41
Non-Taxable10.20.65.55180.04.92.74481.910.22.12
Held-to-Maturity Investment Securities
Taxable3,579.060.71.702,728.245.51.67
Non-Taxable607.715.92.61460.612.52.71
Total Investment Securities7,068.7151.02.148,018.9146.11.827,090.8103.51.46
Loans Held for Sale0.46.630.63.143.60.12.24
Loans and Leases(1)
Commercial and industrial2,182.3141.06.462,019.578.43.882,586.882.23.18
Commercial real estate4,257.9266.06.253,895.3153.23.933,456.7101.62.94
Construction877.762.17.08755.032.54.30804.525.43.16
Residential:
Residential mortgage4,308.0156.43.634,200.2145.53.463,836.6138.33.60
Home equity line1,131.139.33.47965.026.52.75834.322.22.66
Consumer1,178.671.56.071,218.965.35.351,275.567.85.31
Lease financing330.714.14.26260.99.73.69239.97.63.14
Total Loans and Leases14,266.3750.45.2613,314.8511.13.8413,034.3445.13.42
Other Earning Assets104.31.31.2070.90.60.8969.41.11.54
Total Earning Assets(2)21,952.0929.24.2322,272.8668.13.0021,921.1552.12.52
Cash and Due from Banks265.1289.0289.3
Other Assets2,408.32,402.62,215.9
Total Assets$24,625.4$24,964.4$24,426.3
Interest-Bearing Liabilities
Interest-Bearing Deposits
Savings$6,124.7$71.51.17%$6,741.5$19.20.29%$6,581.1$2.50.04%
Money Market3,869.186.12.224,068.816.60.413,831.42.10.05
Time3,040.0100.63.311,826.713.40.732,005.09.30.47
Total Interest-Bearing Deposits13,033.8258.21.9812,637.049.20.3912,417.513.90.11
Federal Funds Purchased17.20.84.4511.50.54.08
Other Short-Term Borrowings261.913.04.98
Long-Term Borrowings261.612.54.78177.54.92.76
Other Interest-Bearing Liabilities57.13.05.15
Total Interest-Bearing Liabilities13,631.6287.52.1112,648.549.70.3912,595.018.80.15
Net Interest Income$641.7$618.4$533.3
Interest Rate Spread(3)2.12%2.61%2.37%
Net Interest Margin(4)2.92%2.78%2.43%
Noninterest-Bearing Demand Deposits8,126.49,421.58,594.1
Other Liabilities520.7572.8528.8
Stockholders' Equity2,346.72,321.62,708.4
Total Liabilities and Stockholders' Equity$24,625.4$24,964.4$24,426.3
Column 1Column 2
(1)Non-performing loans and leases are included in the respective average loan and lease balances. Income, if any, on such loans and leases is recognized on a cash basis.
Column 1Column 2
(2)Interest income includes taxable-equivalent basis adjustments of $5.6 million, $4.9 million and $2.8 million for the years ended December 31, 2023, 2022 and 2021, respectively.
Column 1Column 2
(3)Interest rate spread is the difference between the average yield on earning assets and the average rate paid on interest-bearing liabilities, on a fully taxable-equivalent basis.
Column 1Column 2
(4)Net interest margin is net interest income, on a fully taxable-equivalent basis, divided by average total earning assets.

57

Table of Contents

Analysis of Change in Net Interest IncomeTable 4
Year Ended December 31, 2023Year Ended December 31, 2022
Compared to December 31, 2022Compared to December 31, 2021
(dollars in millions)VolumeRateTotal(1)VolumeRateTotal(1)
Change in Interest Income:
Interest-Bearing Deposits in Other Banks$(5.8)$22.0$16.2$(1.7)$9.7$8.0
Available-for-Sale Investment Securities
Taxable(38.3)28.9(9.4)(31.6)21.5(10.1)
Non-Taxable(6.9)2.6(4.3)(7.7)2.4(5.3)
Held-to-Maturity Investment Securities
Taxable14.40.815.245.545.5
Non-Taxable3.9(0.5)3.412.512.5
Total Investment Securities(26.9)31.84.918.723.942.6
Loans Held for Sale(0.1)(0.1)
Loans and Leases
Commercial and industrial6.855.862.6(20.0)16.2(3.8)
Commercial real estate15.497.4112.814.137.551.6
Construction5.923.729.6(1.6)8.77.1
Residential:
Residential mortgage3.77.210.912.7(5.5)7.2
Home equity line5.17.712.83.50.84.3
Consumer(2.3)8.56.2(3.0)0.5(2.5)
Lease financing2.81.64.40.71.42.1
Total Loans and Leases37.4201.9239.36.459.666.0
Other Earning Assets0.40.30.7(0.5)(0.5)
Total Change in Interest Income5.1256.0261.123.392.7116.0
Change in Interest Expense:
Interest-Bearing Deposits
Savings(1.9)54.252.316.716.7
Money Market(0.9)70.469.50.114.414.5
Time13.873.487.2(0.8)4.94.1
Total Interest-Bearing Deposits11.0198.0209.0(0.7)36.035.3
Federal Funds Purchased0.20.10.30.50.5
Other Short-Term Borrowings13.013.0
Long-Term Borrowings12.512.5(2.5)(2.4)(4.9)
Other Interest-Bearing Liabilities3.03.0
Total Change in Interest Expense39.7198.1237.8(2.7)33.630.9
Change in Net Interest Income$(34.6)$57.9$23.3$26.0$59.1$85.1
Column 1Column 2
(1)The change in interest income and expense not solely due to changes in volume or rate has been allocated on a pro-rata basis to the volume and rate columns.

Net interest income, on a fully taxable-equivalent basis, was $641.7 million for the year ended December 31, 2023, an increase of $23.3 million or 4% as compared to 2022. Our net interest margin was 2.92% for the year ended December 31, 2023, an increase of 14 basis points as compared to 2022. The increase in net interest income, on a fully taxable-equivalent basis, was driven by the rising interest rate environment and was primarily due to higher yields and average balances in our loan and lease portfolio and higher yields on our interest-bearing deposits in other banks. This was partially offset by higher deposit funding cost and higher borrowing costs. Yields on our loans and leases were 5.26% for the year ended December 31, 2023, an increase of 142 basis points as compared to 2022. We experienced an increase in our yields from total loans and leases primarily due to increases in yields from our adjustable-rate commercial real estate loans, commercial and industrial loans and construction loans, which are largely based on the SOFR. For the year ended December 31, 2023, the average balance of our loan and lease portfolio was $14.3 billion, an increase of $951.5 million or 7% compared to the same period in 2022. The increase in the average balance of our loans and leases reflected increases in most loan categories. Yields on our interest-bearing deposits in other banks were 5.18% for the year ended December 31, 2023, an increase of 399 basis points compared to 2022. Deposit funding costs were $258.2 million for the year ended December 31, 2023, an increase of $209.0 million compared to 2022. Rates paid on our interest-bearing deposits were 198 basis points for the year ended December 31, 2023, an increase of 159 basis points compared to 2022. Total borrowing costs were $26.3 million for the year ended December 31, 2023, an increase of $25.8 million compared to 2022, primarily due to the FHLB repo advances and FHLB fixed-rate advances that originated during 2023.

58

Table of Contents

Net interest income, on a fully taxable-equivalent basis, was $618.4 million for the year ended December 31, 2022, an increase of $85.1 million or 16% as compared to 2021. Our net interest margin was 2.78% for the year ended December 31, 2022, an increase of 35 basis points as compared to 2021. The increase in net interest income, on a fully taxable-equivalent basis, was primarily due to higher yields in most loan categories, higher yields and average balances in our investment securities portfolio and higher yields on our interest-bearing deposits in other banks. This was partially offset by higher deposit funding costs. Yields on our loans and leases were 3.84% for the year ended December 31, 2022, an increase of 42 basis points as compared to 2021. We experienced an increase in our yield from total loans primarily due to increases in our commercial real estate and commercial and industrial loans. The increase in our adjustable rate commercial and industrial and commercial real estate loans are typically based on LIBOR. Fees are accelerated into net interest income upon the forgiveness of PPP loans. Net interest income for the years ended December 31, 2022 and 2021, included $5.1 million and $31.6 million, respectively, of fees from PPP loans. As of December 31, 2022, there were approximately $0.3 million of additional fees remaining on our PPP loans that had not yet been recognized into income. For the year ended December 31, 2022, the average balance of our investment securities portfolio increased $928.1 million or 13% to $8.0 billion. Yields on our investment securities portfolio were 1.82% for the year ended December 31, 2022, an increase of 36 basis points compared to 2021. Deposit funding costs were $49.2 million for the year ended December 31, 2022, an increase of $35.3 million compared to 2021. Rates paid on our interest-bearing deposits were 39 basis points for the year ended December 31, 2022, an increase of 28 basis points compared to 2021.

The Federal Reserve influences the general market rates of interest, including the deposit and loan rates offered by many financial institutions. Our loan portfolio is affected by changes in the prime interest rate. The prime rate began in 2021 at 3.25%, where it remained at through the end of the year. During 2022, the prime rate increased a total of 425 basis points (25 basis points in March, 50 basis points in May, 75 basis points in each month of June, July, September and November, and 50 basis points in December) to end the year at 7.50%. During 2023, the prime rate increased 100 basis points (25 basis points each in February, March, May and July) to end 2023 at 8.50%. As noted above, our loan portfolio is also impacted by changes in the SOFR. At December 31, 2023, the one-month and three-month CME Term SOFR interest rates were 5.35% and 5.33%, respectively. At December 31, 2022, the one-month and three-month CME Term SOFR interest rates were 4.36% and 4.59%, respectively. At December 31, 2021, the one-month and three-month CME Term SOFR interest rates were 0.05% and 0.09%, respectively. The target range for the federal funds rate, which is the cost of immediately available overnight funds, began in 2021 at 0.00% to 0.25% where it remained at through the end of the year. During 2022, the federal funds rate increased 425 basis points to end the year at 4.25% to 4.50%. During 2023, the federal funds rate increased 100 basis points to end the year at 5.25% to 5.50%.

Provision for Credit Losses

The Provision was $26.6 million for the year ended December 31, 2023 compared to a Provision of $1.4 million in 2022. For the year ended December 31, 2023, the Provision included $24.9 million in provision for credit losses for loans and leases, compared to a negative $2.1 million in provision for credit losses for loans and leases in 2022, and $1.8 million in provision for credit losses for the reserve for unfunded commitments, compared to $3.5 million in provision for credit losses for the reserve for unfunded commitments in 2022. The Provision of $26.6 million was primarily due to increases in the provision for consumer loans, construction loans, commercial and industrial loans, residential mortgage loans and commercial real estate loans and the provision for unfunded commercial and industrial and construction commitments. This was partially offset by a decrease in the provision for unfunded home equity line commitments. We recorded net charge-offs of $12.2 million and $11.2 million for the years ended December 31, 2023 and 2022, respectively. This represented net charge-offs of 0.09% and 0.08% of total average loans and leases for the years ended December 31, 2023 and 2022, respectively. The ACL was $156.5 million and $143.9 million as of December 31, 2023 and 2022, respectively, and represented 1.09% of total outstanding loans and leases as of December 31, 2023, compared to 1.02% of total outstanding loans and leases as of December 31, 2022. The reserve for unfunded commitments was $35.6 million as of December 31, 2023, compared to $33.8 million as of December 31, 2022. The Provision is recorded to maintain the ACL and the reserve for unfunded commitments at levels deemed adequate by management based on the factors noted in the “Risk Governance and Quantitative and Qualitative Disclosures About Market Risk — Credit Risk” section of this MD&A.

59

Table of Contents

Noninterest Income

Table 5 presents the major components of noninterest income for the years ended December 31, 2023, 2022 and 2021:

Noninterest IncomeTable 5
Year Ended December 31,ChangeChange
(dollars in thousands)2023202220212023vs.20222022vs.2021
Service charges on deposit accounts$29,647$28,809$27,510$8383%$1,2995%
Credit and debit card fees63,88866,02863,580(2,140)(3)2,4484
Other service charges and fees37,29937,03638,5782631(1,542)(4)
Trust and investment services income38,44936,46534,7191,98451,7465
Bank-owned life insurance15,3261,24813,18514,078n/m(11,937)(91)
Investment securities gains, net792102792n/m(102)n/m
Other15,4149,9397,2425,475552,69737
Total noninterest income$200,815$179,525$184,916$21,29012%$(5,391)(3)%

n/m – Denotes a variance that is not a meaningful metric to inform the change in noninterest income from the year ended December 31, 2023 to the same period in 2022 and from the year ended December 31, 2022 to the same period in 2021.

Total noninterest income was $200.8 million for the year ended December 31, 2023, an increase of $21.3 million or 12% as compared to 2022. Total noninterest income was $179.5 million for the year ended December 31, 2022, a decrease of $5.4 million or 3% as compared to 2021.

Service charges on deposit accounts were $29.6 million for the year ended December 31, 2023, an increase of $0.8 million or 3% as compared to 2022. This increase was primarily due to a $0.9 million increase in dormant account fees, a $0.7 million increase in account analysis service charges and a $0.6 million increase in overdraft and checking account fees, partially offset by a $1.1 million decrease in checking account service fees. Service charges on deposit accounts were $28.8 million for the year ended December 31, 2022, an increase of $1.3 million or 5% as compared to 2021. This increase was primarily due to a $1.8 million increase in overdraft and checking account fees, a $1.0 million increase in dormant account fees and a $0.6 million increase in account analysis service charges, partially offset by a $2.0 million decrease in checking account service fees.

Credit and debit card fees were $63.9 million for the year ended December 31, 2023, a decrease of $2.1 million or 3% as compared to 2022. This decrease was primarily due to a $3.1 million increase in network association dues, a $2.1 million decrease in merchant service revenues and a $1.0 million decrease in ATM interchange and surcharge fees, partially offset by a $3.1 million increase in interchange settlement fees and a $1.0 million increase in debit card interchange fees. Credit and debit card fees were $66.0 million for the year ended December 31, 2022, an increase of $2.4 million or 4% as compared to 2021. This increase was primarily due to a $3.3 million increase in interchange settlement fees and a $1.7 million increase in merchant service revenues, partially offset by a $1.6 million increase in network association dues and a $0.9 million decrease in ATM interchange and surcharge fees.

Other service charges and fees were $37.3 million for the year ended December 31, 2023, an increase of $0.3 million or 1% as compared to 2022. Other service charges and fees were $37.0 million for the year ended December 31, 2022, a decrease of $1.5 million or 4% as compared to 2021. This decrease was primarily due to a $1.0 million decrease in miscellaneous service fees, a $1.0 million decrease in service fees related to participation loans, a $0.4 million decrease in fees from standby letters of credit arrangements, a $0.3 million decrease in insurance income, a $0.3 million decrease in traveler’s check processing fees and a $0.2 million decrease in safe deposit box rental fees. This was partially offset by a $1.9 million increase in fees from annuities and securities.

Trust and investment services income was $38.4 million for the year ended December 31, 2023, an increase of $2.0 million or 5% as compared to 2022. This increase was primarily due to a $1.1 million increase in investment management fees and a $1.1 million increase in business cash management fees. Trust and investment services income was $36.5 million for the year ended December 31, 2022, an increase of $1.7 million or 5% as compared to 2021. This increase was primarily due to a $2.5 million increase in business cash management fees and a $0.5 million increase in investment management fees. This was partially offset by a $0.4 million decrease in irrevocable trust fees, a $0.3 million decrease in trust service fees and a $0.3 million decrease in pension plan fees.

60

Table of Contents

BOLI income was $15.3 million for the year ended December 31, 2023, an increase of $14.1 million as compared to 2022. This increase was due to an $11.0 million increase in BOLI earnings and a $3.1 million increase in death benefit proceeds from life insurance policies. BOLI income was $1.2 million for the year ended December 31, 2022, a decrease of $11.9 million or 91% as compared to 2021. This decrease was due to a $9.7 million decrease in BOLI earnings and a $2.3 million decrease in death benefit proceeds from life insurance policies.

Net gains on the sale of investment securities were $0.8 million for the year ended December 31, 2023, an increase in net gains of $0.8 million as compared to the same period in 2022. The net gains were primarily due to a $40.8 million net realized gain on the sale of the Company’s remaining approximately 120,000 Visa Class B restricted shares, partially offset by $40.0 million of net realized losses on sales of available-for-sale investment securities. Net gains on the sale of investment securities were nil for the year ended December 31, 2022.

Other noninterest income was $15.4 million for the year ended December 31, 2023, an increase of $5.5 million or 55% as compared to 2022. This increase was primarily due to a $7.9 million gain on the sale of a bank property in 2023, a $2.5 million increase in income due to adjustments to certain liabilities assumed as a result of the Reorganization Transactions, a $2.4 million increase in market adjustments on mutual funds purchased, a $1.5 million increase in volume-based incentives and a $0.9 million increase in net mortgage servicing rights income. This was partially offset by a $7.0 million increase in net losses recognized in income related to derivative contracts, a $1.2 million tax refund received during the year ended December 31, 2022, a $0.7 million decrease in customer-related interest rate swap fees and a $0.4 million decrease in debit card merchant discount fees. Other noninterest income was $9.9 million for the year ended December 31, 2022, an increase of $2.7 million or 37% as compared to 2021. This increase was primarily due to a $5.2 million decrease in net losses recognized in income related to derivative contracts, a $1.2 million tax refund received, a $0.7 million increase in net mortgage servicing rights income, a $0.5 million increase in vendor bonuses received and a $0.4 million increase in market adjustments for foreign exchange transactions. This was partially offset by a $2.2 million decrease in gains on the sale of bank properties, a $1.6 million decrease in gains on the sale of residential loans to government-sponsored enterprises and a $1.5 million decrease in market adjustments on mutual funds purchased.

Noninterest Expense

Table 6 presents the major components of noninterest expense for the years ended December 31, 2023, 2022 and 2021:

Noninterest ExpenseTable 6
Year Ended December 31,ChangeChange
(dollars in thousands)2023202220212023vs.20222022vs.2021
Salaries and employee benefits$225,755$199,129$182,384$26,62613%$16,7459%
Contracted services and professional fees66,42370,02763,349(3,604)(5)6,67811
Occupancy29,60831,03429,348(1,426)(5)1,6866
Equipment45,10934,50624,71910,603319,78740
Regulatory assessment and fees32,0739,6038,24522,470n/m1,35816
Advertising and marketing7,6157,9966,108(381)(5)1,88831
Card rewards program31,62730,99025,24463725,74623
Other62,92857,18666,0825,74210(8,896)(13)
Total noninterest expense$501,138$440,471$405,479$60,66714%$34,9929%

n/m – Denotes a variance that is not a meaningful metric to inform the change in noninterest expense from the year ended December 31, 2023 to the same period in 2022.

Total noninterest expense was $501.1 million for the year ended December 31, 2023, an increase of $60.7 million or 14% as compared to 2022. Total noninterest expense was $440.5 million for the year ended December 31, 2022, an increase of $35.0 million or 9% as compared to 2021.

61

Table of Contents

Salaries and employee benefits expense was $225.8 million for the year ended December 31, 2023, an increase of $26.6 million or 13% as compared to 2022. This increase was primarily due to a $12.7 million increase in base salaries and related payroll taxes, a $10.7 million decrease in payroll and benefit costs being deferred as loan origination costs, a $4.3 million increase in other compensation, primarily related to adjustments made to the deferred compensation plan as a result of market conditions and nonrecurring separation agreements and severance costs, a $1.3 million increase in retirement plan expenses, a $1.1 million increase in state unemployment tax expense and a $0.8 million increase in group health plan costs. This was partially offset by a $2.2 million decrease in incentive compensation, a $1.1 million decrease in temporary help expenses and a $0.9 million decrease in employee overtime pay expense. Salaries and employee benefits expense was $199.1 million for the year ended December 31, 2022, an increase of $16.7 million or 9% as compared to 2021. This increase was primarily due to a $15.4 million decrease in payroll and benefit costs being deferred as loan origination costs, an $11.7 million increase in base salaries and related payroll taxes, a $0.6 million increase in employee overtime pay expense and a $0.4 million increase in incentive compensation. This was partially offset by a $7.9 million decrease in other compensation, primarily related to adjustments made to the deferred compensation plan as a result of market conditions and a nonrecurring severance cost of $1.2 million recorded during the year ended December 31, 2021, as well as a $1.6 million decrease in temporary help expenses, a $1.1 million decrease in retirement plan expenses and a $0.9 million decrease in group health plan costs.

Contracted services and professional fees were $66.4 million for the year ended December 31, 2023, a decrease of $3.6 million or 5% as compared to 2022. This decrease was primarily due to a $6.2 million decrease in contracted data processing expenses and a $3.2 million decrease in audit, legal and consultant fees. This was partially offset by a $5.8 million increase in outside services, primarily attributable to technology-related projects, marketing and new customer services. Contracted services and professional fees were $70.0 million for the year ended December 31, 2022, an increase of $6.7 million or 11% as compared to 2021. This increase was primarily due to an $11.6 million increase in outside services, primarily attributable to technology-related projects, marketing and new customer services, and a $3.2 million increase in audit, legal and consultant fees. This was partially offset by an $8.0 million decrease in contracted data processing expenses.

Occupancy expense was $29.6 million for the year ended December 31, 2023, a decrease of $1.4 million or 5% as compared to 2022. This decrease was due to a $0.9 million decrease in building depreciation, a $0.7 million decrease in building maintenance expense and a $0.5 million decrease in utilities expense, partially offset by a $0.8 million decrease in net sublease rental income. Occupancy expense was $31.0 million for the year ended December 31, 2022, an increase of $1.7 million or 6% as compared to 2021. This increase was due to a $1.6 million increase in utilities expense and a $0.9 million increase in building maintenance expense, partially offset by a $0.4 million decrease in rental expense and a $0.3 million decrease in real property tax expense.

Equipment expense was $45.1 million for the year ended December 31, 2023, an increase of $10.6 million or 31% as compared to 2022. This increase was primarily due to an $11.8 million increase in technology-related amortization and licensing and maintenance fees, partially offset by a $0.9 million decrease in furniture and equipment depreciation. Equipment expense was $34.5 million for the year ended December 31, 2022, an increase of $9.8 million or 40% as compared to 2021. This increase was primarily due to a $10.5 million increase in technology-related amortization and licensing and maintenance fees, partially offset by a $0.5 million decrease in furniture and equipment depreciation.

Regulatory assessment and fees were $32.1 million for the year ended December 31, 2023, an increase of $22.5 million as compared to 2022. This increase was primarily due to increases in the FDIC insurance assessment. In October 2022, the FDIC adopted a final rule to increase the initial base deposit insurance assessment rate schedules by 2 basis points beginning with the first quarterly assessment period of 2023. In May 2023, the FDIC issued a notice of proposed rulemaking for a special assessment to replenish the deposit insurance fund following the recent bank failures. In November 2023, the FDIC approved a final rule to implement the special assessment and we recorded a $16.3 million loss in December 2023. Regulatory assessment and fees were $9.6 million for the year ended December 31, 2022, an increase of $1.4 million or 16% as compared to 2021. This increase was primarily due to a $1.4 million increase in the FDIC insurance assessment.

Advertising and marketing expense was $7.6 million for the year ended December 31, 2023, a decrease of $0.4 million or 5% as compared to 2022. Advertising and marketing expense was $8.0 million for the year ended December 31, 2022, an increase of $1.9 million or 31% as compared to 2021. This increase was primarily due to a $1.5 million increase in advertising costs.

62

Table of Contents

Card rewards program expense was $31.6 million for the year ended December 31, 2023, an increase of $0.6 million or 2% as compared to 2022. This increase was primarily due to a $2.1 million increase in credit card cash reward redemptions and a $1.2 million increase in interchange fees paid to our credit card partners, partially offset by a $2.5 million decrease in priority rewards card redemptions. Card rewards program expense was $31.0 million for the year ended December 31, 2022, an increase of $5.7 million or 23% as compared to 2021. This increase was primarily due to a $3.8 million increase in priority rewards card redemptions, a $1.3 million increase in interchange fees paid to our credit card partners and a $0.6 million increase in credit card cash reward redemptions.

Other noninterest expense was $62.9 million for the year ended December 31, 2023, an increase of $5.7 million or 10% as compared to 2022. This increase was primarily due to a one-time settlement expense in connection to a lawsuit against the Company, a $2.7 million increase in charitable contributions and increases in postage expenses, signature-based card fraud expenses and travel expenses. This was partially offset by a $1.4 million decrease in pension-related expenses, and decreases in activity charges assessed on the Company’s bank accounts, general and administrative expenses primarily around supplies, insurance, meals and entertainment and shipping and delivery, software amortization expense, mortgage loan charges and other tax expense. Other noninterest expense was $57.2 million for the year ended December 31, 2022, a decrease of $8.9 million or 13% as compared to 2021. This decrease was primarily due to $9.0 million in prepayment fees to terminate the Company’s FHLB fixed-rate advances recorded during the year ended December 31, 2021, a $3.1 million decrease in software amortization expense, and a $1.3 million decrease in pension-related expenses. This was partially offset by a $1.9 million increase in general and administrative expenses primarily around supplies, insurance, meals and entertainment and shipping and delivery, a $1.4 million increase in charitable contributions, a $0.7 million increase in travel expenses and a $0.5 million increase in activity charges assessed on the Company’s bank accounts.

Provision for Income Taxes

The provision for income taxes was $74.2 million (reflecting an effective tax rate of 24.00%) for the year ended December 31, 2023, compared with a provision for income taxes of $85.5 million (reflecting an effective tax rate of 24.35%) in 2022. Additional information about the provision for income taxes is presented in “Note 15. Income Taxes” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data.

Analysis of Business Segments

Our business segments are Retail Banking, Commercial Banking, and Treasury and Other. Table 7 summarizes net income (loss) from our business segments for the years ended December 31, 2023, 2022 and 2021. Additional information about operating segment performance is presented in “Note 22. Reportable Operating Segments” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data.

Business Segment Net Income (Loss)Table 7
Year Ended December 31,
(dollars in thousands)202320222021
Retail Banking$183,055$179,640$186,936
Commercial Banking95,20095,757119,773
Treasury and Other(43,272)(9,712)(40,974)
Total$234,983$265,685$265,735

Retail Banking.  Our Retail Banking segment includes the financial products and services we provide to consumers and small businesses. Loan and lease products offered include residential and commercial mortgage loans, home equity lines of credit and loans, automobile loans and leases, secured and unsecured lines of credit, installment loans, and small business loans and leases. Deposit products offered include checking, savings and time deposit accounts. Our Retail Banking segment also includes our wealth management services. Products and services from Retail Banking are delivered to customers through 50 banking locations throughout the State of Hawaii, Guam and Saipan.

63

Table of Contents

Net income for the Retail Banking segment was $183.1 million for the year ended December 31, 2023, an increase of $3.4 million or 2% as compared to 2022. The increase in net income for the Retail Banking segment was primarily due to a $21.9 million increase in net interest income and a $3.6 million increase in noninterest income. This was partially offset by an $11.2 million increase in noninterest expense and a Provision of $9.9 million for the year ended December 31, 2023, compared to a negative Provision of $1.0 million for the year ended December 31, 2022. The increase in net interest income was primarily due to higher deposit spreads, partially offset by lower loan spreads. The increase in noninterest income was primarily due to increases in trust and investment services income, net mortgage servicing rights income and service charges on deposit accounts. The increase in noninterest expense was primarily due to increases in salaries and employee benefits expense, regulatory assessments and fees, occupancy expense and costs related to natural disaster events, partially offset by lower overall expenses that were allocated to the Retail Banking segment. The increase in the Provision was primarily due to an increase in our provision for credit losses for loans and leases allocated to the Retail Banking segment. The increase in total assets for the Retail Banking segment was primarily due to increases in our residential real estate and commercial real estate loan portfolios.

Net income for the Retail Banking segment was $179.6 million for the year ended December 31, 2022, a decrease of $7.3 million or 4% as compared to 2021. The decrease in net income for the Retail Banking segment was primarily due to a $45.6 million increase in noninterest expense and a negative Provision of $1.0 million for the year ended December 31, 2022, compared to a negative Provision of $16.3 million for the year ended December 31, 2021. This was partially offset by a $50.6 million increase in net interest income and a $2.4 million increase in noninterest income. The increase in noninterest expense was primarily due to higher overall expenses that were allocated to the Retail Banking segment and increases in salaries and employee benefits expense, occupancy expense and contracted services and professional fees. The increase in the Provision was primarily due to higher expected credit losses as a result of the risk of economic recession due to inflation resulting from higher oil prices and the continued impact of the COVID-19 pandemic on Hawaii’s economy, key industries, businesses and our customers. The increase in net interest income was primarily due to higher deposit credit rates paid to the Retail Banking segment, partially offset by higher earnings charges on our consumer, residential real estate and commercial loans. The increase in noninterest income was primarily due to increases in trust and investment services income, service charges on deposit accounts and net mortgage servicing rights income, partially offset by a decrease in gains on the sale of residential loans to government-sponsored enterprises. The increase in total assets for the Retail Banking segment was primarily due to an increase in our residential real estate loan portfolio.

Commercial Banking.  Our Commercial Banking segment includes our corporate banking related products, residential and commercial real estate loans, commercial lease financing, secured and unsecured lines of credit, automobile loans and auto dealer financing, business deposit products and credit cards. Commercial lending and deposit products are offered primarily to middle-market and large companies locally, nationally and internationally.

Net income for the Commercial Banking segment was $95.2 million for the year ended December 31, 2023, a decrease of $0.6 million or 1% as compared to 2022. The decrease in net income for the Commercial Banking segment was primarily due to a Provision of $15.0 million for the year ended December 31, 2023, compared to a negative Provision of $1.2 million for the year ended December 31, 2022, in addition to a $2.9 million increase in noninterest expense and a $2.2 million decrease in noninterest income. This was partially offset by an $18.4 million increase in net interest income and a $2.2 million decrease in the provision for income taxes. The increase in the Provision was primarily due to an increase in our provision for credit losses for loans and leases allocated to the Commercial Banking segment. The increase in noninterest expense was primarily due to an increase in regulatory assessment and fees, a one-time settlement expense in connection to a lawsuit against the Company, and increases in salaries and benefits expense and card rewards program expense, partially offset by lower overall expenses that were allocated to the Commercial Banking segment. The decrease in noninterest income was primarily due to a decrease in credit and debit card fees. The increase in net interest income was primarily due to higher loan average balances and spreads, partially offset by a decrease in loan fees. The decrease in the provision for income taxes was primarily due to the decrease in pretax income. The increase in total assets for the Commercial Banking segment was primarily due to increases in our commercial real estate loan and lease financing portfolios, partially offset by a decrease in our consumer loan portfolio.

64

Table of Contents

Net income for the Commercial Banking segment was $95.8 million for the year ended December 31, 2022, a decrease of $24.0 million or 20% as compared to 2021. The decrease in net income for the Commercial Banking segment was primarily due to a negative Provision of $1.2 million for the year ended December 31, 2022, compared to a negative Provision of $22.5 million for the year ended December 31, 2021. The decrease in net income for the Commercial Banking segment also stemmed from a $9.0 million increase in noninterest expense and a $5.9 million decrease in net interest income, partially offset by a $7.4 million decrease in the provision for income taxes and a $4.8 million increase in noninterest income. The increase in the Provision was primarily due to higher expected credit losses as a result of the risk of economic recession due to inflation resulting from higher oil prices and the continued impact of the COVID-19 pandemic on Hawaii’s economy, key industries, businesses and our customers. The increase in noninterest expense was primarily due to an increase in card rewards program expense and higher overall expenses that were allocated to the Commercial Banking segment, partially offset by a decrease in salaries and benefits expense. The decrease in net interest income was primarily due to a decrease in loan fees in our commercial and industrial portfolio from PPP loans, partially offset by higher deposit credit rates paid to the Commercial Banking segment. The decrease in the provision for income taxes was primarily due to the decrease in pretax income. The increase in noninterest income was primarily due to an increase in credit and debit card fees, a tax refund received during the year ended December 31, 2022, an increase in service charges on deposit accounts and vendor bonuses received, partially offset by a decrease in other service charges and fees. The increase in total assets for the Commercial Banking segment was primarily due to increases in our commercial real estate, commercial and industrial and lease financing loan portfolios.

Treasury and Other.  Our Treasury and Other segment includes our treasury business, which consists of corporate asset and liability management activities, including interest rate risk management. The assets and liabilities (and related interest income and expense) of our treasury business consist of interest-bearing deposits, investment securities, federal funds sold and purchased, government deposits, short and long-term borrowings and bank-owned properties. Our primary sources of noninterest income are from BOLI, net gains from the sale of investment securities, foreign exchange income related to customer driven cross-border wires for business and personal reasons and management of bank-owned properties in Hawaii and Guam. The net residual effect of the transfer pricing of assets and liabilities is included in Treasury and Other, along with the elimination of intercompany transactions.

Other organizational units (Technology, Operations, Credit and Risk Management, Human Resources, Finance, Administration, Marketing, and Corporate and Regulatory Administration) provide a wide range of support to our other income earning segments. Expenses incurred by these support units are charged to the applicable business segments through an internal cost allocation process.

Net loss for the Treasury and Other segment was $43.3 million for the year ended December 31, 2023, an increase in net loss of $33.6 million as compared to 2022. The increase in net loss was primarily due to a $46.6 million increase in noninterest expense and a $17.8 million decrease in net interest income, partially offset by a $19.9 million increase in noninterest income, a $9.1 million increase in the benefit for income taxes and a $1.7 million decrease in the Provision. The increase in noninterest expense was primarily due to lower overall credits that were allocated to the Treasury and Other segment and increases in equipment expense, salaries and employee benefits expense and regulatory assessment and fees. This was partially offset by decreases in contracted services and professional fees and occupancy expense. The decrease in net interest income was primarily due to an increase in interest expense from public deposits and higher borrowing costs, partially offset by an increase in net transfer pricing credits that reside in the Treasury and Other segment and higher yields on our interest-bearing deposits in other banks. The increase in noninterest income was primarily due to increases in BOLI income, a gain on the sale of a bank property in 2023, market adjustments on mutual funds purchased, income due to adjustments to certain liabilities assumed as a result of the Reorganization Transactions and net gains on the sale of investment securities, partially offset by an increase in net losses recognized in income related to derivative contracts. The increase in the benefit for income taxes was primarily due to the increase in pretax loss. The decrease in the Provision was primarily due to the decrease in the provision for unfunded home equity line commitments. The increase in total assets for the Treasury and Other segment was primarily due to an increase in our interest-bearing deposits in other banks, partially offset by a decrease in our investment securities portfolio.

65

Table of Contents

Net loss for the Treasury and Other segment was $9.7 million for the year ended December 31, 2022, a decrease in net loss of $31.3 million or 76% as compared to 2021. The decrease in net loss was primarily due to a $38.3 million increase in net interest income and a $19.6 million decrease in noninterest expense, partially offset by a $12.6 million decrease in noninterest income, a $3.8 million increase in the Provision and a $10.3 million decrease in the benefit for income taxes. The increase in net interest income was primarily due to higher average balances and yields on our investment securities portfolio, partially offset by an increase in net transfer pricing charges that reside in the Treasury and Other segment. The decrease in noninterest expense was primarily due to higher overall credits that were allocated to the Treasury and Other segment and prepayment termination fees paid in 2021 that did not occur in 2022. This was partially offset by increases in equipment expense, contracted services and professional fees, salaries and employee benefits expense and advertising and marketing expense. The decrease in noninterest income was primarily due to decreases in BOLI income, gains on the sale of bank properties, market adjustments on mutual funds purchased and service charges on deposit accounts, partially offset by a decrease in net losses recognized in income related to derivative contracts. The increase in the Provision was due to the increase in the reserve for unfunded commitments for the year ended December 31, 2022. The decrease in the benefit for income taxes was primarily due to the decrease in pretax loss. The decrease in total assets for the Treasury and Other segment was primarily due to decreases in our investment securities portfolio and interest-bearing deposits in other banks.

Analysis of Financial Condition

Liquidity and Capital Resources

Liquidity refers to our ability to maintain cash flow that is adequate to fund operations and meet present and future financial obligations through either the sale or maturity of existing assets or by obtaining additional funding through liability management. We consider the effective and prudent management of liquidity to be fundamental to our health and strength. Our objective is to manage our cash flow and liquidity reserves so that they are adequate to fund our obligations and other commitments on a timely basis and at a reasonable cost.

Liquidity is managed to ensure stable, reliable and cost-effective sources of funds to satisfy demand for credit, deposit withdrawals and investment opportunities. Funding requirements are impacted by loan originations and refinancings, deposit balance changes, liability issuances and settlements and off-balance sheet funding commitments. We consider and comply with various regulatory and internal guidelines regarding required liquidity levels and periodically monitor our liquidity position in light of the changing economic environment and customer activity. Based on periodic liquidity assessments, we may alter our asset, liability and off-balance sheet positions. The Company’s Asset Liability Management Committee (“ALCO”) monitors sources and uses of funds and modifies asset and liability positions as liquidity requirements change. This process, combined with our ability to raise funds in money and capital markets and through private placements, provides flexibility in managing the exposure to liquidity risk.

Immediate liquid resources are available in cash which is primarily on deposit with the Federal Reserve Bank of San Francisco (the “FRB”). As of December 31, 2023 and 2022, cash and cash equivalents were $1.7 billion and $0.5 billion, respectively. Potential sources of liquidity also include investment securities in our available-for-sale portfolio and held-to-maturity portfolio. The carrying values of our available-for-sale investment securities and held-to-maturity investment securities were $2.3 billion and $4.0 billion as of December 31, 2023, respectively. The carrying values of our available-for-sale investment securities and held-to-maturity investment securities were $3.2 billion and $4.3 billion as of December 31, 2022, respectively. As of December 31, 2023 and 2022, we maintained our excess liquidity primarily in collateralized mortgage obligations issued by Ginnie Mae, Fannie Mae and Freddie Mac and mortgage-backed securities issued by Ginnie Mae, Freddie Mac, Fannie Mae, Municipal Housing Authorities and non-agency entities. As of December 31, 2023, our available-for-sale investment securities portfolio was comprised of securities with a weighted average life of approximately 4.2 years and our held-to-maturity investment securities portfolio was comprised of securities with a weighted average life of approximately 7.9 years. These funds offer substantial resources to meet either new loan demand or to help offset reductions in our deposit funding base as they provide quick sources of liquidity by pledging to obtain secured borrowings and repurchase agreements or sales of our available-for-sale securities portfolio. Liquidity is further enhanced by our ability to pledge loans to access secured borrowings from the FHLB and the FRB. As of December 31, 2023, we have borrowing capacity of $2.5 billion from the FHLB and $3.3 billion from the FRB based on the amount of collateral pledged.

66

Table of Contents

Our core deposits have historically provided us with a long-term source of stable and relatively lower cost of funding. Our core deposits, defined as all deposits exclusive of time deposits exceeding $250,000, totaled $19.5 billion and $20.2 billion as of December 31, 2023 and 2022, which represented 91% and 93%, respectively, of our total deposits as of December 31, 2023 and 2022, respectively. These core deposits are normally less volatile, often with customer relationships tied to other products offered by the Company; however, deposit levels could decrease if interest rates increase significantly or if corporate customers increase investing activities, including alternative investment options, that reduce deposit balances.

In March 2023, to enhance liquidity as a precaution in light of recent volatility in the banking sector, the Bank took $500.0 million in FHLB advances. For information with respect to the financial terms of such advances, see “ – Short-term Borrowings.” We also utilize short-term advances to help manage liquidity needs that may arise from time to time.

Our material cash requirements from our current and long-term contractual obligations as of December 31, 2023 are summarized in the following table:

Contractual ObligationsTable 8
Less ThanAfter
(dollars in thousands)One Year1 - 3 Years4 - 5 Years5 YearsTotal
Contractual Obligations
Time certificates of deposits$3,262,048$143,534$50,166$410$3,456,158
Short-term borrowings500,000500,000
Noncancelable operating leases8,00910,7858,45162,55789,802
Postretirement benefit contributions1,2202,7433,0687,86314,894
Purchase obligations97,391104,20433,2594,832239,686
Affordable housing commitments49,68629,6672481,10480,705
Total Contractual Obligations$3,918,354$290,933$95,192$76,766$4,381,245

Commitments to extend credit, standby letters of credit and commercial letters of credit do not necessarily represent future cash requirements in that these commitments often expire without being drawn upon; therefore, these items are not included in the table above. Purchase obligations arise from agreements to purchase goods or services that are enforceable and legally binding. Other contracts included in purchase obligations primarily consist of service agreements for various systems and applications supporting bank operations, including the systems and applications in the Bank’s core system. Postretirement benefit contributions represent the minimum expected contribution to the postretirement benefit plan. Actual contributions may differ from these estimates.

Our liability for unrecognized tax benefits (“UTBs”) as of December 31, 2023 and 2022 was $212.0 million and $206.2 million, respectively. The increase in UTB was primarily due to additions related to previously identified tax positions. We are unable to reasonably estimate the period of cash settlement with the respective taxing authority. As a result, our liability for UTBs is not disclosed in the table above.

See the discussion of credit, lease and other contractual commitments in “Note 4. Loans and Leases” and “Note 17. Commitments and Contingent Liabilities” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data.

Other material cash requirements include general corporate operating activities, stock repurchases, and capital to be returned to our shareholders.

We expect to meet these obligations from dividends paid by the Bank to the Parent. Additional sources of liquidity available to us include selling residential real estate loans in the secondary market, taking out short- and long-term borrowings and issuing long-term debt and equity securities. We believe that our existing cash, cash equivalents, investments, and cash expected to be generated from operations, will be sufficient to meet our cash requirements within the next twelve months and beyond.

Potential Demands on Liquidity from Off-Balance Sheet Arrangements

We have off-balance sheet arrangements, such as variable interest entities, guarantees, and certain financial instruments with off-balance sheet risk, that may affect the Company’s financial condition, changes in financial condition, revenues or expenses, results of operations, liquidity, capital expenditures or capital resources.

67

Table of Contents

Variable Interest Entities

We hold interests in several unconsolidated variable interest entities (“VIEs”). These unconsolidated VIEs are primarily low-income housing tax credit investments in partnerships and limited liability companies. Variable interests are defined as contractual ownership or other interests in an entity that change with fluctuations in an entity’s net asset value. The primary beneficiary consolidates the VIE. Based on our analysis, we have determined that the Company is not the primary beneficiary of these entities. As a result, we do not consolidate these VIEs. Unfunded commitments to fund these low-income housing tax credit investments were $80.7 million and $47.2 million as of December 31, 2023 and 2022, respectively.

Guarantees

We sell residential mortgage loans in the secondary market primarily to Fannie Mae or Freddie Mac. The agreements under which we sell residential mortgage loans to Fannie Mae or Freddie Mac contain provisions that include various representations and warranties regarding the origination and characteristics of the residential mortgage loans. Although the specific representations and warranties vary among investors, insurance or guarantee agreements, they typically cover: ownership of the loan; validity of the lien securing the loan; the absence of delinquent taxes or liens against the property securing the loan; compliance with loan criteria set forth in the applicable agreement; compliance with applicable federal, state, and local laws; and other matters. As of December 31, 2023 and 2022, the unpaid principal balance of our portfolio of residential mortgage loans sold was $1.3 billion and $1.4 billion, respectively. The agreements under which we sell residential mortgage loans require delivery of various documents to the investor or its document custodian. Although these loans are primarily sold on a non-recourse basis, we may be obligated to repurchase residential mortgage loans or reimburse investors for losses incurred if a loan review reveals that underwriting and documentation standards were potentially not met in the origination of those loans. Upon receipt of a repurchase request, we work with investors to arrive at a mutually agreeable resolution. Repurchase demands are typically reviewed on an individual loan by loan basis to validate the claims made by the investor to determine if a contractually required repurchase event has occurred. We manage the risk associated with potential repurchases or other forms of settlement through our underwriting and quality assurance practices and by servicing mortgage loans to meet investor and secondary market standards. For the year ended December 31, 2023, there was one residential mortgage loan repurchase totaling $0.2 million and there were no pending repurchase requests.

In addition to servicing loans in our portfolio, substantially all of the loans we sell to investors are sold with servicing rights retained. We also service loans originated by other mortgage loan originators. As servicer, our primary duties are to: (1) collect payments due from borrowers; (2) advance certain delinquent payments of principal and interest; (3) maintain and administer any hazard, title, or primary mortgage insurance policies relating to the mortgage loans; (4) maintain any required escrow accounts for payment of taxes and insurance and administer escrow payments; and (5) foreclose on defaulted mortgage loans, or loan modifications or short sales. Each agreement under which we act as servicer generally specifies a standard of responsibility for actions taken by the Company in such capacity and provides protection against expenses and liabilities incurred by the Company when acting in compliance with the respective servicing agreements. However, if we commit a material breach of obligations as servicer, we may be subject to termination if the breach is not cured within a specified period following notice. The standards governing servicing and the possible remedies for violations of such standards vary by investor. These standards and remedies are determined by servicing guides issued by the investors as well as the contract provisions established between the investors and the Company. Remedies could include repurchase of an affected loan. For the year ended December 31, 2023, we had no repurchase requests related to loan servicing activities, nor were there any pending repurchase requests as of December 31, 2023.

Although to date repurchase requests related to representation and warranty provisions and servicing activities have been limited, it is possible that requests to repurchase mortgage loans may increase in frequency as investors more aggressively pursue all means of recovering losses on their purchased loans. However, as of December 31, 2023, management believes that this exposure is not material due to the historical level of repurchase requests and loss trends and thus has not established a liability for losses related to mortgage loan repurchases. As of December 31, 2023, 99% of our residential mortgage loans serviced for investors were current. We maintain ongoing communications with investors and continue to evaluate this exposure by monitoring the level and number of repurchase requests as well as the delinquency rates in loans sold to investors.

68

Table of Contents

Financial Instruments with Off-Balance Sheet Risk

The Company is a party to financial instruments with off-balance sheet risk in the normal course of business to meet the financing needs of its customers. These financial instruments include commitments to extend credit and standby and commercial letters of credit which are not reflected in the consolidated financial statements.

See “Note 17. Commitments and Contingent Liabilities” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on our financial instruments with off-balance sheet risk.

Investment Securities

Table 9 presents the estimated fair value of our available-for-sale investment securities portfolio and amortized cost of our held-to-maturity investment securities portfolio as of December 31, 2023 and 2022:

Investment SecuritiesTable 9
December 31,December 31,
(dollars in thousands)20232022
U.S. Treasury and government agency debt securities$32,503$150,982
Government-sponsored enterprises debt securities19,59244,301
Mortgage-backed securities:
Residential - Government agency10,18259,723
Residential - Government-sponsored enterprises783,2971,160,455
Commercial - Government agency218,674237,853
Commercial - Government-sponsored enterprises86,431119,573
Commercial - Non-agency21,68321,471
Collateralized mortgage obligations:
Government agency471,150653,322
Government-sponsored enterprises363,970462,132
Collateralized loan obligations247,854241,321
Total available-for-sale securities$2,255,336$3,151,133
Government agency debt securities$52,051$54,318
Mortgage-backed securities:
Residential - Government agency43,88546,302
Residential - Government-sponsored enterprises99,379106,534
Commercial - Government agency30,79530,544
Commercial - Government-sponsored enterprises1,129,7381,150,449
Collateralized mortgage obligations:
Government agency989,1301,080,492
Government-sponsored enterprises1,642,2741,798,178
Debt securities issued by states and political subdivisions54,19753,822
Total held-to-maturity securities$4,041,449$4,320,639

69

Table of Contents

Table 10 presents the maturity distribution at amortized cost and weighted-average yield to maturity of our investment securities portfolio as of December 31, 2023:

Maturities and Weighted-Average Yield on Securities(1)Table 10
1 Year or LessAfter 1 Year - 5 YearsAfter 5 Years - 10 YearsOver 10 YearsTotal
WeightedWeightedWeightedWeightedWeighted
AverageAverageAverageAverageAverageFair
(dollars in millions)AmountYieldAmountYieldAmountYieldAmountYieldAmountYieldValue
As of December 31, 2023
Available-for-sale securities
U.S. Treasury and government agency debt securities$25.11.48%$8.10.89%$%$%$33.21.33%$32.5
Government-sponsored enterprises debt securities20.03.3320.03.3319.6
Mortgage-backed securities:
Residential - Government agency(2)11.32.8411.32.8410.2
Residential - Government-sponsored enterprises(2)895.41.33895.41.33783.3
Commercial - Government agency(2)4.13.18232.01.8832.81.76268.91.89218.7
Commercial - Government-sponsored enterprises(2)28.32.9765.21.3293.51.8286.4
Commercial - Non-agency22.06.0222.06.0221.7
Collateralized mortgage obligations(2):
Government agency5.61.81225.21.85307.91.79538.71.81471.1
Government-sponsored enterprises5.71.51260.71.27159.41.82425.81.48364.0
Collateralized loan obligations9.36.2697.76.14142.95.71249.95.90247.8
Total available-for-sale securities as of December 31, 2023$68.82.22%$1,715.91.51%$609.12.51%$164.95.75%$2,558.72.04%$2,255.3
Held-to-maturity securities
Government agency debt securities$%$%$%$52.01.58%$52.01.58%$47.5
Mortgage-backed securities(2):
Residential - Government agency43.92.1543.92.1538.7
Residential - Government-sponsored enterprises46.31.4253.11.7599.41.5988.4
Commercial - Government agency6.31.6424.52.0230.81.9423.8
Commercial - Government-sponsored enterprises167.81.80538.81.74423.12.401,129.72.00999.2
Collateralized mortgage obligations(2):
Government agency865.41.40123.71.36989.11.39879.7
Government-sponsored enterprises206.31.601,335.21.49100.81.431,642.31.501,448.4
Debt securities issued by state and political subdivisions22.12.1332.12.3754.22.2749.2
Total held-to-maturity securities as of December 31, 2023$%$380.41.69%$2,876.21.53%$784.82.01%$4,041.41.64%$3,574.9
Column 1Column 2
(1)Weighted-average yields were computed on a fully taxable-equivalent basis.
Column 1Column 2
(2)Maturities for mortgage-backed securities and collateralized mortgage obligations anticipate future prepayments.

The carrying value of our investment securities portfolio was $6.3 billion as of December 31, 2023, a decrease of $1.2 billion or 16% compared to December 31, 2022. The lower balances in investment securities were driven by sales, maturities, and payments during the year ended December 31, 2023, which were used to fund loan growth and offset a decline in deposits. Our available-for-sale investment securities are carried at fair value with changes in fair value reflected in other comprehensive income (loss) or through the Provision. Our held-to-maturity investment securities are carried at amortized cost.

During the year ended December 31, 2022, we reclassified at fair value $4.6 billion in available-for-sale investment securities to the held-to-maturity category. The related total unrealized after-tax losses of approximately $372.4 million remained in accumulated other comprehensive loss to be amortized over the estimated remaining life of the securities as an adjustment of yield, offsetting the related accretion of the discount on the transferred securities. No gains or losses were recognized at the time of reclassification. In addition, we consider the held-to-maturity classification of these investment securities to be appropriate as there is both the positive intent and ability to hold these securities to maturity. There were no securities transferred from available-for-sale investment securities to the held-to-maturity category during the year ended December 31, 2023.

As of December 31, 2023, we maintained all of our investment securities in either the available-for-sale category (recorded at fair value) or the held-to-maturity category (recorded at amortized cost) in the consolidated balance sheets, with $3.5 billion invested in collateralized mortgage obligations issued by Ginnie Mae, Fannie Mae and Freddie Mac. Our investment securities portfolio also included $2.4 billion in mortgage-backed securities issued by Ginnie Mae, Fannie Mae, Freddie Mac and Municipal Housing Authorities and non-agency entities, $247.9 million in collateralized loan obligations, $104.1 million in debt securities issued by the U.S. Treasury, government agencies (U.S. International Development Finance Corporation bonds) and government-sponsored enterprises and $54.2 million in debt securities issued by states and political subdivisions.

70

Table of Contents

We continually evaluate our investment securities portfolio in response to established asset/liability management objectives, changing market conditions that could affect profitability and the level of interest rate risk to which we are exposed. These evaluations may cause us to change the level of funds we deploy into investment securities and change the composition of our investment securities portfolio.

Gross unrealized gains in our investment securities portfolio were $0.2 million and $0.1 million as of December 31, 2023 and 2022, respectively. Gross unrealized losses in our investment securities portfolio were $770.2 million and $904.3 million as of December 31, 2023 and 2022. The lower gross unrealized loss position was primarily due to paydowns in our investment securities portfolio.

For our available-for-sale investment securities, we conduct a regular assessment of our investment securities portfolio to determine whether any securities are impaired. If this assessment indicates that a credit loss exists, the present value of cash flows expected to be collected from the security is compared to the amortized cost basis of the security. If the present value of cash flows expected to be collected is less than the amortized cost basis, a credit loss exists and an allowance for credit losses is recorded for the credit loss, limited by the amount that the fair value is less than the amortized cost basis. Any impairment that has not been recorded through the allowance for credit losses is recognized in other comprehensive income. For the years ended December 31, 2023 and 2022, we did not record any credit losses related to our available-for-sale investment securities portfolio.

For our held-to-maturity investment securities, we utilize the Current Expected Credit Loss (“CECL”) approach to estimate lifetime expected credit losses. Substantially all of our held-to-maturity securities are issued by the U.S. Government, its agencies and government-sponsored enterprises. These securities have a long history of no credit losses and carry the explicit or implicit guarantee of the U.S. government. Therefore, as of December 31, 2023 and 2022, we did not record an allowance for credit losses related to our held-to-maturity investment securities portfolio.

We are required to hold non-marketable equity securities, comprised of FHLB stock, as a condition of our membership in the FHLB system. Our FHLB stock is accounted for at cost, which equals par or redemption value. As of December 31, 2023 and 2022, we held $32.6 million and $10.1 million in FHLB stock, respectively, which is recorded as a component of other assets in our consolidated balance sheets.

See “Note 3. Investment Securities” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on our investment securities portfolio.

Loans and Leases

Table 11 presents the composition of our loan and lease portfolio by major categories as of December 31, 2023 and 2022:

Loans and LeasesTable 11
December 31,December 31,
(dollars in thousands)20232022
Commercial and industrial:
Commercial and industrial excluding Paycheck Protection Program loans$2,156,872$2,217,604
Paycheck Protection Program loans8,47718,293
Total commercial and industrial2,165,3492,235,897
Commercial real estate4,340,2434,132,309
Construction900,292844,643
Residential:
Residential mortgage4,283,3154,302,788
Home equity line1,174,5881,055,351
Total residential5,457,9035,358,139
Consumer1,109,9011,222,934
Lease financing379,809298,090
Total loans and leases$14,353,497$14,092,012

71

Table of Contents

Total loans and leases were $14.4 billion as of December 31, 2023, an increase of $261.5 million or 2% from December 31, 2022, with increases in commercial real estate loans, construction loans, residential real estate loans and lease financing, partially offset by decreases in commercial and industrial loans and consumer loans.

Commercial and industrial loans are made primarily to corporations, middle market and small businesses for the purpose of financing equipment acquisition, expansion, working capital and other general business purposes. We also offer a variety of automobile dealer flooring lines to our customers in Hawaii and California to assist with the financing of their inventory. Commercial and industrial loans were $2.2 billion as of December 31, 2023, a decrease of $70.5 million or 3% from December 31, 2022.

Commercial real estate loans are secured by first mortgages on commercial real estate at loan to value (“LTV”) ratios generally not exceeding 75% and a minimum debt service coverage ratio of 1.20 to 1. The commercial properties are predominantly apartments, neighborhood and grocery anchored retail, industrial, office, and to a lesser extent, specialized properties such as hotels. The primary source of repayment for investor property and owner occupied property is cash flow from the property and the operating cash flow from the business, respectively. Commercial real estate loans were $4.3 billion as of December 31, 2023, an increase of $207.9 million or 5% from December 31, 2022. This increase was primarily due to completed construction loans that were converted to commercial real estate loans during the year.

Construction loans are for the purchase or construction of a property for which repayment will be generated by the property. Loans in this portfolio are primarily for the purchase of land, as well as for the development of commercial properties, single family homes and condominiums. We classify loans as construction until the completion of the construction phase. Following construction, if a loan is retained by the Bank, the loan is reclassified to the commercial real estate or residential real estate classes of loans. Construction loans were $900.3 million as of December 31, 2023, an increase of $55.6 million or 7% from December 31, 2022. The increase in construction loans was primarily due to draws on existing lines, partially offset by the completion of construction loans mentioned above during the year.

Residential real estate loans are generally secured by 1-4 unit residential properties and are underwritten using traditional underwriting systems to assess the credit risks and financial capacity and repayment ability of the consumer. Decisions are primarily based on LTV ratios, debt-to-income (“DTI”) ratios, liquidity and credit scores. LTV ratios generally do not exceed 80%, although higher levels are permitted with mortgage insurance. We offer fixed rate mortgage products and variable rate mortgage products including HELOC. Since our transition from LIBOR in late 2021, we now offer variable rate mortgage products based on SOFR with interest rates that are subject to change every six months after the third, fifth, seventh or tenth year, depending on the product. Prior to this, we offered variable rate mortgage products based on LIBOR with interest rates that were subject to change every year after the first, third, fifth or tenth year, depending on the product. Variable rate residential mortgage loans are underwritten at fully-indexed interest rates. We generally do not offer interest-only, payment-option facilities, Alt-A loans or any product with negative amortization. Residential real estate loans were $5.5 billion as of December 31, 2023, an increase of $99.8 million or 2% from December 31, 2022.

Consumer loans consist primarily of open- and closed-end direct and indirect credit facilities for personal, automobile and household purchases as well as credit card loans. We seek to maintain reasonable levels of risk in consumer lending by following prudent underwriting guidelines, which include an evaluation of personal credit history, cash flow and collateral values based on existing market conditions. Consumer loans were $1.1 billion as of December 31, 2023, a decrease of $113.0 million or 9% from December 31, 2022. This decrease was primarily due to a $115.0 million decrease in indirect automobile loans, partially offset by a slight increase in credit card balances.

Lease financing consists of commercial single investor leases and leveraged leases. Underwriting of new lease transactions is based on our lending policy, including but not limited to an analysis of customer cash flows and secondary sources of repayment, including the value of leased equipment, the guarantors’ cash flows and/or other credit enhancements. No new leveraged leases are being added to the portfolio and all remaining leveraged leases are running off. Lease financing was $379.8 million as of December 31, 2023, an increase of $81.7 million or 27% from December 31, 2022. The increase was primarily due to the closing of several large lease transactions during the year.

See “Note 4. Loans and Leases” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data and the discussion in “Analysis of Financial Condition — Allowance for Credit Losses” of this MD&A for more information on our loan and lease portfolio.

72

Table of Contents

The Company’s loan and lease portfolio includes adjustable-rate loans, primarily tied to SOFR and Prime, hybrid rate loans, for which the initial rate is fixed for a period from one year to as much as ten years, and fixed rate loans, for which the interest rate does not change through the life of the loan or the remaining life of the loan. Table 12 presents the recorded investment in our loan and lease portfolio as of December 31, 2023:

Loans and Leases by Rate TypeTable 12
December 31, 2023
Adjustable Rate
HybridFixed
(dollars in thousands)TreasuryLIBORBSBYPrimeSOFR (1)OtherTotalRateRateTotal
Commercial and industrial$$$40,636$289,544$885,392$640,555$1,856,127$24,153$285,069$2,165,349
Commercial real estate84,935483,2602,384,924904,5993,857,718145,953336,5724,340,243
Construction926,29896,807603,45714,395740,9665,173154,153900,292
Residential:
Residential mortgage6,03386,46111,542147,44171,514322,991552,2753,408,0494,283,315
Home equity line91534625920,577253,3861,174,588
Total residential6,12486,46112,076147,44171,514323,6161,472,8523,661,4355,457,903
Consumer1,02050337,0881,134339,292729769,8801,109,901
Lease financing379,809379,809
Total loans and leases$7,153$86,461$151,919$1,218,775$4,021,214$1,632,197$7,117,719$1,648,860$5,586,918$14,353,497
% by rate type at December 31, 20231%1%1%8%28%11%50%11%39%100%
Column 1Column 2
(1)Includes $3.3 billion in CME Term SOFR loans.

Tables 13 and 14 present the geographic distribution of our loan and lease portfolio as of December 31, 2023 and 2022:

Geographic Distribution of Loan and Lease PortfolioTable 13
December 31, 2023
U.S.Guam &Foreign &
(dollars in thousands)HawaiiMainland(1)SaipanOtherTotal
Commercial and industrial$862,698$1,179,343$97,416$25,892$2,165,349
Commercial real estate2,353,8471,599,984386,4124,340,243
Construction392,328459,31448,650900,292
Residential:
Residential mortgage4,134,0622,682146,5714,283,315
Home equity line1,130,99931343,2761,174,588
Total residential5,265,0612,995189,8475,457,903
Consumer761,32838,577307,3582,6381,109,901
Lease financing171,629193,74014,440379,809
Total Loans and Leases$9,806,891$3,473,953$1,044,123$28,530$14,353,497
Percentage of Total Loans and Leases68%24%7%1%100%
Column 1Column 2
(2)For secured loans and leases, classification as U.S. Mainland is made based on where the collateral is located. For unsecured loans and leases, classification as U.S. Mainland is made based on the location where the majority of the borrower's business operations are conducted.

73

Table of Contents

Geographic Distribution of Loan and Lease PortfolioTable 14
December 31, 2022
U.S.Guam &Foreign &
(dollars in thousands)HawaiiMainland(1)SaipanOtherTotal
Commercial and industrial$917,232$1,192,766$98,601$27,298$2,235,897
Commercial real estate2,306,0751,435,512390,7224,132,309
Construction361,899475,7447,000844,643
Residential:
Residential mortgage4,152,272452150,0644,302,788
Home equity line1,020,53834,8131,055,351
Total residential5,172,810452184,8775,358,139
Consumer877,55041,647300,3243,4131,222,934
Lease financing90,755193,42313,912298,090
Total Loans and Leases$9,726,321$3,339,544$995,436$30,711$14,092,012
Percentage of Total Loans and Leases69%23%7%1%100%
Column 1Column 2
(1)For secured loans and leases, classification as U.S. Mainland is made based on where the collateral is located. For unsecured loans and leases, classification as U.S. Mainland is made based on the location where the majority of the borrower's business operations are conducted.

Our lending activities are concentrated primarily in Hawaii. However, we also have lending activities on the U.S. mainland, Guam and Saipan. Our commercial lending activities on the U.S. mainland include automobile dealer flooring activities in California, participation in the Shared National Credits Program and selective commercial real estate projects based on existing customer relationships. Our lease financing portfolio includes commercial leveraged and single investor lease financing activities both in Hawaii and on the U.S. mainland.  However, no new leveraged leases are being added to the portfolio and all remaining leveraged leases are running off. Our consumer lending activities are concentrated primarily in Hawaii and to a smaller extent, Guam and Saipan.

Table 15 presents the contractual maturities of our loan and lease portfolio by major categories and the sensitivities to changes in interest rates as of December 31, 2023:

Maturities for Loan and Lease Portfolio(1)Table 15
December 31, 2023
Due in OneDue After OneDue After FiveDue After
(dollars in thousands)Year or Lessto Five Yearsto Fifteen YearsFifteen YearsTotal
Commercial and industrial$709,528$1,161,302$220,928$73,591$2,165,349
Commercial real estate711,8072,161,7361,439,76826,9324,340,243
Construction283,216497,98088,19330,903900,292
Residential:
Residential mortgage15,36848,057454,4883,765,4024,283,315
Home equity line18,903104,408150,736900,5411,174,588
Total residential34,271152,465605,2244,665,9435,457,903
Consumer177,501757,675174,7251,109,901
Lease financing21,235148,253147,12263,199379,809
Total Loans and Leases$1,937,558$4,879,411$2,675,960$4,860,568$14,353,497
Total of loans and leases with:
Adjustable interest rates$1,756,286$3,593,548$1,510,697$257,188$7,117,719
Hybrid interest rates47,461186,323136,8771,278,1991,648,860
Fixed interest rates133,8111,099,5401,028,3863,325,1815,586,918
Total Loans and Leases$1,937,558$4,879,411$2,675,960$4,860,568$14,353,497
Column 1Column 2
(1)Based on contractual maturities, including extension and renewal options that are not unconditionally cancellable by the Company.

74

Table of Contents

Credit Quality

We evaluate certain loans and leases, including commercial and industrial loans, commercial real estate loans and construction loans, individually for impairment and non-accrual status. A loan is considered to be impaired when it is probable that we will be unable to collect all amounts due according to the contractual terms of the loan. We generally place a loan on non-accrual status when management believes that collection of principal or interest has become doubtful or when a loan or lease becomes 90 days past due as to principal or interest, unless it is well secured and in the process of collection. Loans on non-accrual status are generally classified as impaired, but not all impaired loans are necessarily placed on non-accrual status. See “Note 5. Allowance for Credit Losses” in the notes to consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information about our credit quality indicators.

For purposes of managing credit risk and estimating the ACL, management has identified three portfolio segments (commercial, residential and consumer) that we use to develop our systematic methodology to determine the ACL. The categorization of loans for the evaluation of credit risk is specific to our credit risk evaluation process and these loan categories are not necessarily the same as the loan categories used for other evaluations of our loan portfolio. See “Note 5. Allowance for Credit Losses” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information about our approach to estimating the ACL.

The following tables and discussion address non-performing assets and loans and leases that are 90 days past due but are still accruing interest.

Non-Performing Assets and Loans and Leases Past Due 90 Days or More and Still Accruing Interest

Table 16 presents information on our Non-Performing Assets (“NPAs”) and Accruing Loans and Leases Past Due 90 Days or More as of December 31, 2023 and 2022:

Non-Performing Assets and Accruing Loans and Leases Past Due 90 Days or MoreTable 16
December 31,
(dollars in thousands)20232022
Non-Performing Assets
Non-Accrual Loans and Leases
Commercial Loans:
Commercial and industrial$970$1,215
Commercial real estate2,953727
Total Commercial Loans3,9231,942
Residential Loans:
Residential mortgage7,6206,166
Home equity line7,0523,797
Total Residential Loans14,6729,963
Total Non-Accrual Loans and Leases18,59511,905
Other Real Estate Owned ("OREO")91
Total Non-Performing Assets$18,595$11,996
Accruing Loans and Leases Past Due 90 Days or More
Commercial Loans:
Commercial and industrial$494$291
Commercial real estate300
Total Commercial Loans794291
Residential mortgage58
Consumer2,7022,885
Total Accruing Loans and Leases Past Due 90 Days or More$3,496$3,234
Total Loans and Leases$14,353,497$14,092,012
Ratio of Non-Accrual Loans and Leases to Total Loans and Leases0.13%0.08%
Ratio of Non-Performing Assets to Total Loans and Leases and OREO0.13%0.09%
Ratio of Non-Performing Assets and Accruing Loans and Leases Past Due 90 Days or More to Total Loans and Leases and OREO0.15%0.11%

75

Table of Contents

Table 17 presents the activity in NPAs for the years ended December 31, 2023 and 2022:

Non-Performing AssetsTable 17
Year Ended December 31,
(dollars in thousands)20232022
Balance at beginning of year$11,996$7,257
Additions13,2388,527
Reductions
Payments(3,684)(1,906)
Return to accrual status(2,571)(760)
Sales of other real estate owned(91)(314)
Transfers to loans held for sale(288)
Charge-offs/write-downs(293)(520)
Total Reductions(6,639)(3,788)
Balance at end of year$18,595$11,996

The level of NPAs represents an indicator of the potential for future credit losses. NPAs consist of non-accrual loans and leases and OREO. Changes in the level of non-accrual loans and leases typically represent increases for loans and leases that reach a specified past due status, offset by reductions for loans and leases that are charged-off, paid down, sold, transferred to held for sale classification, transferred to OREO or are no longer classified as non-accrual because they have returned to accrual status as a result of continued performance and an improvement in the borrower’s financial condition and loan repayment capabilities.

Total NPAs were $18.6 million as of December 31, 2023, an increase of $6.6 million or 55% from December 31, 2022. The ratio of our NPAs to total loans and leases and OREO was 0.13% as of December 31, 2023, a four basis point increase from December 31, 2022. The increase in total NPAs was due to a $3.3 million increase in home equity lines, a $2.2 million increase in commercial real estate loans and a $1.5 million increase in residential mortgage loans, offset by a $0.2 million decrease in commercial and industrial loans and a $0.1 million decrease in OREO.

The largest component of our NPAs continues to be residential mortgage loans. The level of these NPAs remains elevated due to a lengthy judicial foreclosure process in Hawaii. As of December 31, 2023, residential mortgage non-accrual loans were $7.6 million, an increase of $1.5 million or 24% from December 31, 2022. This increase was primarily due to additions in residential mortgage loans of $3.3 million, offset by $1.0 million in payments, $0.8 million in returns to accrual status and a $0.1 million transfer to OREO. As of December 31, 2023, our residential mortgage non-accrual loans were comprised of 37 loans with a weighted average current loan-to-value (“LTV”) ratio of 37%.

Home equity line non-accrual loans were $7.1 million as of December 31, 2023, an increase of $3.3 million or 86% from December 31, 2022. This increase was due to additions in home equity lines of $7.0 million, offset by returns to accrual status of $1.8 million, payments of $1.6 million and charge-offs of $0.3 million.

Commercial and industrial non-accrual loans were $1.0 million as of December 31, 2023, a decrease of $0.2 million or 20% from December 31, 2022, primarily due to payments during the year.

Commercial real estate non-accrual loans were $3.0 million as of December 31, 2023, an increase of $2.2 million from December 31, 2022. This increase was due to additions in commercial real estate loans of $2.9 million, offset by $0.7 million in payments.

OREO represents property acquired as a result of borrower defaults on loans. OREO is recorded at fair value, less estimated selling costs, at the time of foreclosure. On an ongoing basis, properties are appraised as required by market conditions and applicable regulations. There was no OREO held as of December 31, 2023. OREO was $0.1 million as of December 31, 2022, which was comprised of one residential property.

Loans and Leases Past Due 90 Days or More and Still Accruing Interest. Loans and leases in this category are 90 days or more past due, as to principal or interest, and are still accruing interest because they are well secured and in the process of collection.

76

Table of Contents

Loans and leases past due 90 days or more and still accruing interest were $3.5 million as of December 31, 2023, an increase of $0.3 million or 8% as compared to December 31, 2022. This increase was due to increases in commercial real estate loans of $0.3 million, commercial and industrial loans of $0.2 million, offset by a decrease in consumer loans of $0.2 million that were past due 90 days or more and still accruing interest as of December 31, 2023.

Allowance for Credit Losses for Loans and Leases & Reserve for Unfunded Commitments

Table 18 presents an analysis of our ACL for the years ended December 31, 2023 and 2022:

Allowance for Credit Losses and Reserve for Unfunded CommitmentsTable 18
December 31,
(dollars in thousands)20232022
Balance at Beginning of Year$177,735$187,584
Loans and Leases Charged-Off
Commercial Loans:
Commercial and industrial(3,482)(2,012)
Commercial real estate(2,500)(750)
Total Commercial Loans(5,982)(2,762)
Residential Loans:
Residential mortgage(122)(103)
Home equity line(292)(1,175)
Total Residential Loans(414)(1,278)
Consumer(17,110)(16,848)
Total Loans and Leases Charged-Off(23,506)(20,888)
Recoveries on Loans and Leases Previously Charged-Off
Commercial Loans:
Commercial and industrial3,346897
Commercial real estate14
Lease financing60
Total Commercial Loans3,346971
Residential Loans:
Residential mortgage141418
Home equity line702713
Total Residential Loans8431,131
Consumer7,0907,545
Total Recoveries on Loans and Leases Previously Charged-Off11,2799,647
Net Loans and Leases Charged-Off(12,227)(11,241)
Provision for Credit Losses26,6301,392
Balance at End of Year$192,138$177,735
Components:
Allowance for Credit Losses$156,533$143,900
Reserve for Unfunded Commitments35,60533,835
Total Allowance for Credit Losses and Reserve for Unfunded Commitments$192,138$177,735
Average Loans and Leases Outstanding$14,266,291$13,314,821
Ratio of Net Loans and Leases Charged-Off to Average Loans and Leases Outstanding0.09%0.08%
Ratio of Allowance for Credit Losses for Loans and Leases to Loans and Leases Outstanding1.09%1.02%
Ratio of Allowance for Credit Losses for Loans and Leases to Non-accrual Loans and Leases8.42x12.09x

77

Table of Contents

Tables 19 and 20 present the allocation of the ACL by loan category, in both dollars and as a percentage of total loans and leases outstanding, as of December 31, 2023 and 2022:

Allocation of the Allowance for Credit Losses by Loan and Lease CategoryTable 19
December 31, 2023
AllocatedLoan
ACL ascategory as
% of loan or% of total
leaseloans and
(dollars in thousands)Amountcategoryleases
Commercial and industrial$14,9560.69%15.09%
Commercial real estate43,9441.0130.24
Construction10,3921.156.27
Lease financing1,7540.462.65
Total commercial71,0460.9154.25
Residential mortgage36,8800.8629.84
Home equity line11,7281.008.18
Total residential48,6080.8938.02
Consumer36,8793.327.73
Total$156,5331.09%100.00%

Allocation of the Allowance for Credit Losses by Loan and Lease CategoryTable 20
December 31, 2022
AllocatedLoan
ACL ascategory as
% of loan or% of total
leaseloans and
(dollars in thousands)Amountcategoryleases
Commercial and industrial$14,5640.65%15.87%
Commercial real estate43,8101.0629.31
Construction5,8430.695.99
Lease financing1,5510.522.13
Total commercial65,7680.8853.30
Residential mortgage35,1750.8230.53
Home equity line8,2960.797.49
Total residential43,4710.8138.02
Consumer34,6612.838.68
Total$143,9001.02%100.00%

Table 21 presents the net charge-offs (recoveries) to average loans and leases by category during the years ended December 31, 2023 and 2022:

Net Charge-Offs (Recoveries) to Average Loans and Leases By CategoryTable 21
December 31,
20232022
Commercial and industrial0.01%0.06%
Commercial real estate0.060.02
Construction
Lease financing(0.02)
Total commercial0.030.03
Residential mortgage(0.01)
Home equity line(0.04)0.05
Total residential(0.01)
Consumer0.850.76
Total loans and leases0.09%0.08%

78

Table of Contents

As of December 31, 2023, the ACL was $156.5 million or 1.09% of total loans and leases outstanding, compared with an ACL of $143.9 million or 1.02% of total loans and leases outstanding as of December 31, 2022. The level of the Allowance was commensurate with our stable credit risk profile, loan portfolio growth and composition and a stable Hawaii economy.

Net charge-offs of loans and leases were $12.2 million or 0.09% of total average loans and leases for the year ended December 31, 2023 compared to $11.2 million or 0.08% for 2022. Net charge-offs in our commercial lending portfolio were $2.6 million for the year ended December 31, 2023 compared to net charge-offs of $1.8 million for 2022. Net recoveries in our residential lending portfolio were $0.4 million for the year ended December 31, 2023 compared to net charge-offs of $0.1 million for 2022. Net charge-offs in our consumer lending portfolio were $10.0 million for the year ended December 31, 2023 compared to net charge-offs of $9.3 million for 2022. Net charge-offs in our consumer portfolio segment include those related to credit card, automobile loans, installment loans and small business lines of credit and reflect the inherent risk associated with these loans.

Although we determine the amount of each component of the ACL separately, the ACL as a whole was considered appropriate by management as of December 31, 2023 and 2022. Furthermore, as of December 31, 2023, the ACL was considered adequate based on our ongoing analysis of estimated expected credit losses, credit risk profiles, current economic outlook, coverage ratios and other relevant factors. The ACL anticipates cyclical losses consistent with a recession and includes a qualitative overlay for potential macroeconomic impacts. We will continue to monitor factors that drive expected credit losses including the uncertainty of the economy, inflation and geopolitical instability.

See “Note 5. Allowance for Credit Losses” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on the ACL.

Goodwill

Goodwill was $995.5 million as of both December 31, 2023 and 2022. Our goodwill originated from the acquisition of the Company by BNPP in December of 2001. Goodwill generated in that acquisition was recorded on the balance sheet of the Bank as a result of push down accounting treatment, and remains on our consolidated balance sheets.

The Company’s policy is to assess goodwill for impairment at the reporting unit level on an annual basis or between annual assessments if a triggering event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying amount. Impairment is the condition that exists when the carrying amount of a reporting unit exceeds its fair value. The Company performed its annual assessment of the criteria included in Accounting Standards Codification Topic 350, Intangibles – Goodwill and Other, and based on such assessment, the Company concluded that there was no impairment in our goodwill for the year ended December 31, 2023. Future events, including volatility in domestic and global markets, geopolitical concerns, inflation concerns, global supply chain issues, and other factors affecting the economy, that could cause a significant decline in our expected future cash flows or a significant adverse change in our business or the business climate may necessitate taking charges in future reporting periods related to the impairment of our goodwill.

Other Assets

Other assets were $845.7 million as of December 31, 2023, an increase of $48.7 million or 6% from December 31, 2022. This increase was due to a $39.5 million increase in affordable housing and other tax credit investment partnership interests and a $14.8 million increase in variable interest securities.

Deposits

Deposits are the primary funding source for the Bank and are acquired from a broad base of local markets, including both individual and corporate customers. We obtain funds from depositors by offering a range of deposit types, including demand, savings, money market and time.

79

Table of Contents

Table 22 presents the composition of our deposits as of December 31, 2023 and December 31, 2022:

DepositsTable 22
December 31,
(dollars in thousands)20232022
U.S.:
Demand$6,609,483$7,978,046
Savings5,986,0665,957,368
Money Market3,583,1913,714,244
Time3,162,6582,265,163
Foreign(1):
Demand974,079886,600
Savings459,018425,542
Money Market264,662251,179
Time293,500210,887
Total Deposits(2)$21,332,657$21,689,029
Column 1Column 2
(1)Foreign deposits were comprised of Guam and Saipan deposit accounts.
Column 1Column 2
(2)Public deposits were $1.8 billion as of December 31, 2023, a decrease of $129.2 million or 7% compared to December 31, 2022.

Total deposits were $21.3 billion as of December 31, 2023, a decrease of $356.4 million or 2% from December 31, 2022. The decrease in deposit balances stemmed primarily from a $951.1 million decrease in non-public demand deposit balances, a $330.0 million decrease in public demand deposit balances, a $116.4 million decrease in non-public savings deposit balances and a $115.3 million decrease in non-public money market deposit balances. These decreases were partially offset by a $955.7 million increase in non-public time deposit balances, a $178.6 million increase in public savings deposit balances and a $24.4 million increase in public time deposit balances.

As of December 31, 2023 and 2022, the amount of deposits that exceeded FDIC insurance limits were estimated to be $10.8 billion, or 51% of total deposits, and $11.1 billion, or 51% of total deposits, respectively. At December 31, 2023 and 2022, the Company had $1.8 billion and $1.9 billion, respectively, of public deposits, all of which were fully collateralized with investment securities. As of December 31, 2023 and 2022, the amount of deposits excluding public deposits that exceeded FDIC insurance limits were estimated to be $9.1 billion, or 42% of total deposits, and $9.2 billion, or 42% of total deposits, respectively. As of December 31, 2023 and 2022, deposits accounts above $250,000 were estimated to be $12.6 billion and $13.3 billion, respectively. As of December 31, 2023 and 2022, deposit balances over $250,000 in corporate operating accounts were estimated to be $2.3 billion and $2.9 billion, respectively.

Table 23 presents the amount of time deposits that were in excess of the FDIC insurance limit, further segregated by time remaining until maturity, as of December 31, 2023:

Uninsured Time DepositsTable 23
(dollars in thousands)December 31, 2023
Three months or less$910,680
Over three through six months315,844
Over six through twelve months426,165
Over twelve months34,388
Total(1)$1,687,077
Column 1Column 2
(1)Includes $0.9 billion in public time deposits that are fully collateralized with investment securities.

Short-term Borrowings

As of December 31, 2023, the Company’s short-term borrowings consisted of $500.0 million in short-term FHLB fixed-rate advances with a weighted average interest rate of 4.71% and maturity dates in September 2024. As of December 31, 2022, the Company’s short-term borrowings consisted of $75.0 million in federal funds purchased with a 4.35% annual interest rate that matured in January 2023.

80

Table of Contents

As of both December 31, 2023 and 2022, the Company had a remaining line of credit of $2.5 billion available from the FHLB. The FHLB borrowing capacity was secured by commercial real estate and residential real estate loan collateral as of December 31, 2023 and residential real estate loan collateral as of December 31, 2022.

Pension and Postretirement Plan Obligations

We have a qualified noncontributory defined benefit pension plan, an unfunded supplemental executive retirement plan for certain key executives (“SERP”), a directors’ retirement plan, a non-qualified pension plan for eligible directors and a postretirement benefit plan providing life insurance and healthcare benefits that we offer to our directors and employees, as applicable. The qualified noncontributory defined benefit pension plan, the SERP and the directors’ retirement plan are all frozen plans to new participants. In March 2019, the Company’s board of directors approved an amendment to the SERP to freeze the SERP, which became effective on July 1, 2019. As a result of the amendment, since the effective date, there have not been any, and there will be no, new accruals of benefits, including service accruals. Existing benefits under the SERP, as of the effective date of the amendment described above, will otherwise continue in accordance with the terms of the SERP. To calculate annual pension costs, we use the following key variables: (1) size of the employee population, length of service and estimated compensation increases; (2) actuarial assumptions and estimates; (3) expected long-term rate of return on plan assets; and (4) discount rate.

Pension and postretirement benefit plan obligations, net of pension plan assets, were $92.8 million as of December 31, 2023, a decrease of $1.1 million or 1% from December 31, 2022. The balance as of December 31, 2023 included retirement benefits payable of $103.3 million for the Company’s underfunded plans, partially offset by pension plan assets for overfunded plans, recorded as a component of other assets on the consolidated balance sheets, of $10.5 million.

See “Note 14. Benefit Plans” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on our pension and postretirement benefit plans.

Capital

The Company and the Bank are subject to the Capital Rules, which implemented the Basel Committee on Banking Supervision’s December 2010 final capital framework for strengthening international capital standards, known as Basel III, and various provisions of the Dodd-Frank Wall Street Reform and Consumer Protection Act. The Capital Rules require bank holding companies and their bank subsidiaries to maintain substantially more capital than previously required, with a greater emphasis on common equity. The Capital Rules, among other things, (i) impose a capital measure called CET1, (ii) specify that Tier 1 capital consists of CET1 and ‘‘Additional Tier 1 capital’’ instruments meeting specified requirements, (iii) define CET1 narrowly by requiring that most deductions/adjustments to regulatory capital measures be made to CET1 and not to the other components of capital and (iv) expand the scope of the deductions/adjustments to capital as compared to existing regulations.

The Capital Rules also require a 2.5% capital conservation buffer designed to absorb losses during periods of economic stress. The capital conservation buffer is composed entirely of CET1, on top of these minimum risk weighted asset ratios, effectively resulting in minimum ratios of (i) 7% CET1 to risk-weighted assets, (ii) 8.5% Tier 1 capital to risk-weighted assets, and (iii) 10.5% total capital to risk-weighted assets.

81

Table of Contents

As of December 31, 2023, our capital levels remained characterized as “well capitalized” under the Capital Rules. Our regulatory capital ratios, calculated in accordance with the Capital Rules, are presented in Table 24 below. There have been no conditions or events since December 31, 2023 that management believes have changed either the Company’s or the Bank’s capital classifications.

Regulatory CapitalTable 24
December 31,
(dollars in thousands)20232022
Stockholders' Equity$2,486,066$2,269,005
Less:
Goodwill995,492995,492
Accumulated other comprehensive loss, net(530,210)(639,254)
Common Equity Tier 1 Capital and Tier 1 Capital$2,020,784$1,912,767
Add:
Qualifying allowance for credit losses and reserve for unfunded commitments192,138177,735
Total Capital$2,212,922$2,090,502
Risk-Weighted Assets$16,308,345$16,182,743
FHI's Key Regulatory Capital Ratios
Common Equity Tier 1 Capital Ratio12.39%11.82%
Tier 1 Capital Ratio12.39%11.82%
Total Capital Ratio13.57%12.92%
Tier 1 Leverage Ratio8.64%8.11%

Total stockholders’ equity was $2.5 billion as of December 31, 2023, an increase of $217.1 million or 10% from December 31, 2022. The increase in stockholders’ equity was primarily due to net unrealized gains in our investment securities portfolio, net of tax, of $105.1 million and earnings for the year ended December 31, 2023 of $235.0 million. This was partially offset by dividends declared and paid to the Company’s stockholders of $132.6 million.

In January 2023, the Company announced a stock repurchase program for up to $40.0 million of its outstanding common stock during 2023. The Company did not repurchase any common stock outstanding under this stock repurchase program during the year ended December 31, 2023. In January 2024, the Company announced a stock repurchase program for up to $40.0 million of its outstanding common stock during 2024. The timing and exact amount of stock repurchases, if any, will be subject to management’s discretion and various factors, including the Company’s capital position and financial performance, as well as market conditions. The stock repurchase program may be suspended, terminated or modified at any time for any reason.

In January 2024, the Company’s Board of Directors declared a quarterly cash dividend of $0.26 per share on our outstanding shares. The dividend is to be paid on March 1, 2024 to shareholders of record at the close of business on February 16, 2024.

Critical Accounting Policies

Our consolidated financial statements were prepared in accordance with GAAP and follow general practices within the industries in which we operate. The most significant accounting policies we follow are presented in “Note 1. Organization and Summary of Significant Accounting Policies” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data. Application of these principles requires us to make estimates, assumptions and judgments that affect the amounts reported in the consolidated financial statements and accompanying notes. Most accounting policies are not considered by management to be critical accounting policies. Several factors are considered in determining whether or not a policy is critical in the preparation of the consolidated financial statements. These factors include among other things, whether the policy requires management to make difficult, subjective and complex judgments about matters that are inherently uncertain and because it is likely that materially different amounts would be reported under different conditions or using different assumptions. The accounting policies which we believe to be most critical in preparing our consolidated financial statements are those that are related to the determination of the ACL, goodwill, fair value estimates, pension and postretirement benefit obligations and income taxes.

82

Table of Contents

Allowance for Credit Losses

Management’s evaluation of the adequacy of the ACL is often the most critical of accounting estimates for a financial institution. Our determination of the amount of the ACL is a critical accounting estimate as it requires significant reliance on the accuracy of credit risk ratings on individual borrowers, the use of estimates and significant judgment as to the amount and timing of expected future cash flows on impaired loans, significant reliance on estimated loss rates on portfolios and consideration of our evaluation of macro-economic factors and trends. While our methodology involves estimating an ACL for each of our commercial, residential real estate and consumer portfolio segments, the entire ACL is available to absorb credit losses in the total loan and lease portfolio.

The ACL is a valuation account that is deducted from the amortized cost basis of loans and leases to present the net amount expected to be collected from loans and leases. Loans and leases are charged-off against the ACL when management believes the loan or lease balance is deemed uncollectible. Recoveries do not exceed the aggregate of amounts previously charged-off. Changes in the ACL and, therefore, in the related Provision, can materially affect net income. In applying the judgment and review required to determine the ACL, management considers changes in economic conditions, customer behavior, and collateral value, among other factors. Economic factors or business decisions may affect the composition and mix of the loan and lease portfolio, causing management to increase or decrease the ACL.

The following are some of the significant judgments and inherent limitations which affect the estimate of the ACL:

Column 1Column 2Column 3
The Accuracy of Internal Credit Risk Ratings, Monitoring of Loans Past Due and Delinquency Trends. The ACL related to our commercial portfolio segment is generally most sensitive to the accuracy of internal credit risk ratings assigned to each borrower. Commercial loan risk ratings are evaluated based on each situation by experienced senior credit officers and are subject to periodic review by an internal team of credit specialists.
Column 1Column 2Column 3
Data. We have applied considerable judgments about the sufficiency and applicability of our internal data to provide an accurate view of historical loss information. For each of our portfolio segments we have examined between 8 and 12 years of historical data. For many of our residential real estate and consumer loan classes, we have assumed that the historical loss period observed is sufficient to capture a full credit loss cycle and that the credit loss exposures observed over this historical loss period are representative of those for which we will be making estimates of future expected credit losses under CECL. In making this assumption, we have relied on the fact that the historical loss period incorporated the most recent observed recessionary period as well as the subsequent period of sustained recovery and growth.
Column 1Column 2Column 3
Reasonable and Supportable Forecast Period. For contractual periods which extend beyond the one-year reasonable and supportable forecast period, management elected an immediate reversion to the mean approach. Management will continue to assess whether a one-year reasonable and supportable forecast period is appropriate. Changes to the economic environment and uncertainty with regards to the timing and extent of an economic recovery may result in management decreasing or increasing the current reasonable and supportable forecast period.
Column 1Column 2Column 3
Economic Adjustments over the Reasonable and Supportable Forecast Period. The Company uses a one-variable regression model to estimate the impact of Management’s economic outlook over the reasonable and supportable forecast period. The model uses the economic forecast as the input and outputs modifiers that adjust the long-run default rates. The Company’s economic forecast framework allows management to use judgment in selecting the economic model input and output.
Column 1Column 2Column 3
Qualitative Adjustments. For risks not captured in the long-run default rates or in the economic forecast model, the Company applies segment level dollar adjustments. These adjustments are estimated based on the best information available as of the reporting date and may include, as appropriate, overlays to account for economic related conditions not captured in the economic forecast model but expected to potentially impact losses, adjustments for model limitations, regulatory determinants, overlays for natural disasters, and other events such as the COVID-19 pandemic and the Maui wildfires.

83

Table of Contents

Column 1Column 2Column 3
Identification and Measurement of Individually Assessed Loans, including Loans Modified with a Borrower Experiencing Financial Difficulty. Our experienced senior credit officers may consider a loan impaired based on their evaluation of current information and events, including loans modified with a borrower experiencing financial difficulty. The measurement of impairment is typically based on an analysis of the present value of expected future cash flows. The development of these expectations requires significant management judgment and estimation.

The ACL for loans and leases was $156.5 million as of December 31, 2023, which represented an increase of $12.6 million, compared to the ACL for loans and leases of $143.9 million as of December 31, 2022. The level of the ACL was commensurate with our stable credit risk profile, loan portfolio growth and composition and a stable Hawaii economy. The reserve for unfunded commitments was $35.6 million as of December 31, 2023, which represented an increase of $1.8 million, compared to the reserve for unfunded commitments of $33.8 million as of December 31, 2022. The ACL for loans and leases and the reserve for unfunded commitments was considered adequate based on our ongoing analysis of estimated expected credit losses, credit risk profiles, current economic outlook, coverage ratios and other relevant factors. The ACL anticipates cyclical losses consistent with a recession and includes a qualitative overlay for potential macroeconomic impacts. We will continue to monitor factors that drive expected credit losses including the uncertainty of the economy, inflation and geopolitical instability.

To illustrate the sensitivity of the Company’s ACL model to credit quality, we downgraded the internal credit risk ratings on commercial loans by one grade and reduced FICO scores on retail loans by ten points. Downgrading 1% of our commercial portfolio would increase the ACL at December 31, 2023 by approximately $1.3 million, and reducing FICO scores on the entire retail portfolio would increase the ACL at December 31, 2023 by approximately $4.1 million. These sensitivity analyses are hypothetical and have been provided only to indicate the potential impact that changes in internal credit risk ratings and FICO scores may have on the ACL estimate, with all other inputs remaining constant.

See “Note 5. Allowance for Credit Losses” in the notes to the consolidated financial statements included in Item 8. Financial Statement and Supplementary Data and “Analysis of Financial Condition — Allowance for Credit Losses for Loans and Leases & Reserve for Unfunded Commitments” for more information on the ACL.

Goodwill

Goodwill represents the cost of acquired businesses in excess of the fair value of the net assets acquired. The Company’s policy is to assess goodwill for impairment at the reporting unit level on an annual basis at December 31 or between annual assessments if a triggering event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying amount. Goodwill is tested for impairment by comparing the estimated fair value of each reporting unit with its carrying amount. Impairment is the condition that exists when the carrying amount of a reporting unit exceeds its fair value, and an impairment loss would be recognized in an amount equal to that excess. Subsequent reversals of goodwill impairment are prohibited.

The fair value of our reporting units is estimated using valuation methods based on the market and income approaches:

Column 1Column 2Column 3
The market approach primarily involves the calculation of valuation multiples of comparable public companies (e.g., based on market capitalization, net income, book equity and tangible book equity). Because the initial fair value determined under the market approach represents a noncontrolling interest, a control premium is applied to arrive at the estimated fair value on a controlling basis. The key assumptions with respect to this method are the selected multiples and control premium.

Column 1Column 2Column 3
The income approach uses a discounted cash flow (DCF) method to value a company on a going concern basis. The DCF method is based on the present value of (1) multi-period projections of free cash flows and (2) a terminal value. The sum of the present value of the cash flows from the discrete period and the present value of the terminal value represents the fair value of the reporting unit under the income approach. The projected cash flows and terminal value are converted to present value through applying a discount rate. The key assumptions with respect to this method are the determination of the free cash flows, discount rate and terminal value.

84

Table of Contents

The Company performed its annual quantitative impairment test in accordance with Accounting Standards Codification Topic 350, Intangibles – Goodwill and Other, and based on such assessment, the Company concluded that there was no impairment in our goodwill for the year ended December 31, 2023.

Estimating the fair value of a reporting unit requires significant judgment and often involves the use of estimates and assumptions that could have a significant effect on whether or not an impairment charge is recorded and the magnitude of such a charge. Changes in these factors, as well as downturns in economic or business conditions, including volatility in domestic and global markets, geopolitical concerns, inflation concerns, global supply chain issues, and other factors affecting the economy, could have a significant adverse impact on the fair value of our reporting units in relation to their carrying amounts and could necessitate taking charges in future reporting periods related to the impairment of our goodwill.

Because there was no impairment for the current year ended December 31, 2023, our goodwill balance remained unchanged at December 31, 2023, compared to December 31, 2022.

To illustrate a hypothetical sensitivity analysis, a 100-basis point increase in the discount rate assumption across each of the Company’s reporting units would not have resulted in a fair value below the respective reporting unit’s carrying value.

See “Note 7. Other Assets” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on goodwill.

Fair Value Measurements

Fair value is the price that would be received to sell an asset or paid to transfer a liability in the principal or most advantageous market for an asset or liability in an orderly transaction between market participants at the measurement date. The degree of management judgment involved in determining the fair value of a financial instrument is dependent upon the availability of quoted market prices or observable market inputs. For financial instruments that are traded actively and have quoted market prices or observable market inputs, there is minimal subjectivity involved in measuring fair value. However, when quoted market prices or observable market inputs are not fully available, significant management judgment may be necessary to estimate fair value. In developing our fair value measurements, we maximize the use of observable inputs and minimize the use of unobservable inputs.

The fair value hierarchy defines Level 1 valuations as those based on quoted prices, unadjusted, for identical instruments traded in active markets. Level 2 valuations are those based on quoted prices for similar instruments in active markets, quoted prices for identical or similar instruments in markets that are not active or model-based valuation techniques for which all significant assumptions are observable in the market. Level 3 valuations are based on model-based techniques that use at least one significant assumption not observable in the market, or significant management judgment or estimation, some of which may be internally developed.

Financial assets that are recorded at fair value on a recurring basis include available for sale investment securities, and derivative financial instruments. As of December 31, 2023 and 2022, $2.3 billion or 9% and $3.2 billion or 13%, respectively, of our total assets consisted of financial assets recorded at fair value on a recurring basis and most of these financial assets consisted of available for sale investment securities measured using information from a third-party pricing service. These investments in debt securities and mortgage backed securities were classified in Level 2 of the fair value hierarchy. Financial liabilities that were recorded at fair value on a recurring basis were comprised of derivative financial instruments. As of December 31, 2023 and 2022, $4.6 million or less than 1% and $50.1 million or less than 1%, respectively, of our total liabilities, consisted of financial liabilities recorded at fair value on a recurring basis. As of December 31, 2023 and 2022, $2.3 million and $49.3 million, respectively, was classified in Level 2 of the fair value hierarchy and $2.3 million and $0.9 million, respectively, was classified in Level 3 of the fair value hierarchy. As of December 31, 2023 and 2022, the liability which was classified in Level 3 of the fair value hierarchy was related to the sale of our Visa Class B restricted shares in 2016. We recorded a derivative liability which requires payment to the buyer of the Visa Class B restricted shares in the event Visa further reduces the conversion rate to its publicly traded Visa Class A shares.

85

Table of Contents

Our third-party pricing service makes no representations or warranties that the pricing data provided to us is complete or free from errors, omissions or defects. As a result, we have processes in place to monitor and periodically review the information provided to us by our third-party pricing service:

Column 1Column 2
(1)Our third-party pricing service provides us with documentation by asset class of inputs and methodologies used to value securities. We review this documentation to evaluate the inputs and valuation methodologies used to place securities into the appropriate level of the fair value hierarchy. This documentation is periodically updated by our third-party pricing service. Accordingly, transfers of securities within the fair value hierarchy are made if deemed necessary.

Column 1Column 2
(2)On a monthly basis, management reviews the pricing information received from our third-party pricing service. This review process includes a comparison to non-binding third-party broker quotes, as well as a review of market related conditions impacting the information provided by our third-party pricing service. We also identify investment securities which may have traded in illiquid or inactive markets by identifying instances of a significant decrease in the volume or frequency of trades relative to historic levels, as well as instances of a significant widening of the bid ask spread in the brokered markets.

Column 1Column 2
(3)Our third-party pricing service has also established processes for us to submit inquiries regarding quoted prices. Periodically, we will challenge the quoted prices provided by our third-party pricing service. Our third-party pricing service will review the inputs to the evaluation in light of the new market data presented by us. Our third-party pricing service may then affirm the original quoted price or may update the evaluation on a going forward basis.

Based on the composition of our investment securities portfolio, we believe that we have developed appropriate internal controls and performed appropriate due diligence procedures to prevent or detect material misstatements by our third-party pricing service. See “Note 21. Fair Value” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on our use of fair value estimates.

Pension and Postretirement Benefit Obligations

We use the following key variables to calculate annual pension costs: (1) size of the employee population, length of service and estimated compensation increases; (2) actuarial assumptions and estimates; (3) expected long-term rate of return on plan assets; and (4) discount rate. Pension cost is directly affected by the number of employees eligible for pension benefits and their estimated compensation increases. To calculate estimated compensation increases, management reviews our salary increases each year and compares this data with industry information. For all pension and postretirement plan calculations, we use a measurement date of December 31.

The expected long-term rate of return was based on a calculated rate of return from average rates of return on various asset classes over a 20-year historical time horizon. Using long-term historical data allows the Company to capture multiple economic environments, which management believes is relevant when using historical returns. Net actuarial gains or losses that exceed a 5% corridor of the greater of the projected benefit obligation or the fair value of plan assets as of the beginning of the year are amortized from accumulated other comprehensive income into net periodic pension cost on a straight-line basis over five years.

In estimating the projected benefit obligation, an independent actuary bases assumptions on factors such as mortality rate, turnover rate, retirement rate, disability rate and other assumptions related to the population of individuals in the pension plan. If significant actuarial gains or losses occur, the actuary reviews the demographic and economic assumptions with management, at which time the Company considers revising these assumptions based on actual results.

Our determination of the pension and postretirement benefit plan obligations and net periodic benefit cost is a critical accounting estimate as it requires the use of estimates and judgment related to the amount and timing of expected future cash outflows for benefit payments and cash inflows for maturities and return on plan assets. Changes in estimates and assumptions related to mortality rates and future health care costs could also have a material impact to our financial condition or results of operations. The discount rate assumption is used to determine the present value of future benefit obligations and the net periodic benefit cost. The discount rate assumption used to value the present value of future benefit obligations as of each year end is the rate used to determine the net periodic benefit cost for the following year.

86

Table of Contents

The projected benefit obligation for pension benefits was $153.6 million as of December 31, 2023, which represented a decrease of $2.0 million, compared to the projected benefit obligation for pension benefits of $155.6 million as of December 31, 2022. The accumulated postretirement benefit obligation for other benefits was $16.8 million as of December 31, 2023, which represented an increase of $0.4 million, compared to the accumulated postretirement benefit obligation for other benefits of $16.4 million as of December 31, 2022.

To illustrate a hypothetical sensitivity analysis, if the discount rate assumption decreased by 100 basis points, the projected benefit obligation for pension benefits and accumulated postretirement benefit obligation for other benefits at December 31, 2023 would increase by approximately $11.9 million and $1.5 million, respectively.

See “Note 14. Benefit Plans” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on pension and postretirement benefit plan obligations.

Income Taxes

In estimating income taxes payable or receivable, we assess the relative merits and risks of the appropriate tax treatment considering statutory, judicial and regulatory guidance in the context of each tax position. Accordingly, previously estimated liabilities are regularly reevaluated and adjusted through the provision for income taxes. Changes in the estimate of income taxes payable or receivable occur periodically due to changes in tax rates, interpretations of tax law, the status of examinations being conducted by various taxing authorities, the expiration of statutes of limitations and newly enacted statutory, judicial and regulatory guidance that impact the relative merits and risks of each tax position. These changes, when they occur, may affect the provision for income taxes as well as current and deferred income taxes, and may be significant to our consolidated statements of income and balance sheets.

Management's determination of the realization of net deferred tax assets is based upon management's judgment of various future events and uncertainties, including the timing and amount of future income, as well as the implementation of various tax planning strategies to maximize realization of the deferred tax assets. A valuation allowance is provided when it is more likely than not that some portion of the deferred tax asset will not be realized.

We are also required to record a liability for UTBs for the entire amount of a tax benefit taken in a prior or future income tax return when we determine that a tax position has a less than 50% likelihood of being accepted by the taxing authority. As of December 31, 2023 and 2022, our liabilities for UTBs were $212.0 million and $206.2 million, respectively. See “Note 15. Income Taxes” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on income taxes.

Future Application of Accounting Pronouncements

For a discussion of the expected impact of accounting pronouncements recently issued but not adopted by us as of December 31, 2023, see “Note 1. Organization and Summary of Significant Accounting Policies — Recent Accounting Pronouncements” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information.

Risk Governance and Quantitative and Qualitative Disclosures About Market Risk

Managing risk is an essential part of successfully operating our business. Management believes that the most prominent risk exposures for the Company are credit risk, market risk, liquidity risk management, capital management and operational risk. See “Analysis of Financial Condition — Liquidity” and “—Capital” sections of this MD&A for further discussions of liquidity risk management and capital management, respectively.

87

Table of Contents

Credit Risk

Credit risk is the risk that borrowers or counterparties will be unable or unwilling to repay their obligations in accordance with the underlying contractual terms. We manage and control credit risk in the loan and lease portfolio by adhering to well-defined underwriting criteria and account administration standards established by management. Written credit policies document underwriting standards, approval levels, exposure limits and other limits or standards deemed necessary and prudent. Portfolio diversification at the obligor, industry, product, and/or geographic location levels is actively managed to mitigate concentration risk. In addition, credit risk management includes an independent credit review process that assesses compliance with commercial, real estate and consumer credit policies, risk ratings and other critical credit information. In addition to implementing risk management practices that are based upon established and sound lending practices, we adhere to sound credit principles. We understand and evaluate our customers’ borrowing needs and capacity to repay, in conjunction with their character and history.

Management has identified three categories of loans that we use to develop our systematic methodology to determine the ACL: commercial, residential and consumer.

Commercial lending is further categorized into four distinct classes based on characteristics relating to the borrower, transaction and collateral. These classes are: commercial and industrial, commercial real estate, construction and lease financing. Commercial and industrial loans are primarily for the purpose of financing equipment acquisition, expansion, working capital and other general business purposes by medium to larger Hawaii based corporations, as well as U.S. mainland and international companies. Commercial and industrial loans are typically secured by non-real estate assets whereby the collateral is trading assets, enterprise value or inventory. As with many of our customers, our commercial and industrial loan customers are heavily dependent on tourism, government expenditures and real estate values. Commercial real estate loans are secured by real estate, including but not limited to structures and facilities to support activities designated as retail, health care, general office space, warehouse and industrial space. Our Bank’s underwriting policy generally requires that net cash flows from the property be sufficient to service the debt while still maintaining an appropriate amount of reserves. Commercial real estate loans in Hawaii are characterized by having a limited supply of real estate at commercially attractive locations, long delivery time frames for development and high interest rate sensitivity. Our construction lending portfolio consists primarily of land loans, single family and condominium development loans. Financing of construction loans is subject to a high degree of credit risk given the long delivery time frames for such projects. Construction lending activities are underwritten on a project financing basis whereby the cash flows or lease rents from the underlying real estate collateral or the sale of the finished inventory is the primary source of repayment. Market feasibility analysis is typically performed by assessing market comparables, market conditions and demand in the specific lending area and general community. We require presales of finished inventory or preleasing requirements prior to loan funding. However, because this analysis is typically performed on a forward-looking basis, real estate construction projects typically present a higher risk profile in our lending activities. Lease financing activities include commercial single investor leases and leveraged leases used to purchase items ranging from computer equipment to transportation equipment. Underwriting of new leasing arrangements typically includes analyzing customer cash flows, evaluating secondary sources of repayment, such as the value of the leased asset, the guarantors’ net cash flows as well as other credit enhancements provided by the lessee.

88

Table of Contents

Residential lending is further categorized into the following classes: residential mortgages (loans secured by 1-4 family residential properties and home equity loans) and home equity lines of credit. Our Bank’s underwriting standards typically require LTV ratios of not more than 80%, although higher levels are permitted with accompanying mortgage insurance. First mortgage loans secured by residential properties generally carry a moderate level of credit risk, with an average loan size of approximately $395,000 as of December 31, 2023. Residential mortgage loan production is added to our loan portfolio or is sold in the secondary market, based on management’s evaluation of our liquidity, capital and loan portfolio mix as well as market conditions. Changes in interest rates, the economic environment and other market factors have impacted, and will likely continue to impact, the marketability and value of collateral and the financial condition of our borrowers which impacts the level of credit risk inherent in this portfolio, although we remain in a supply constrained housing environment in Hawaii. Geographic concentrations exist for this portfolio as nearly all residential mortgage loans and home equity lines of credit are for residences located in Hawaii, Guam or Saipan. These island locales are susceptible to a wide array of potential natural disasters including, but not limited to, hurricanes, floods, tsunamis and earthquakes. We offer home equity lines of credit with variable rates; fixed rate lock options may be available post-closing.  All lines are underwritten at 2% over the fully indexed rate. Our procedures for underwriting home equity lines of credit include an assessment of an applicant’s overall financial capacity and repayment ability. Decisions are primarily based on repayment ability via debt-to-income ratios, LTV ratios and an evaluation of credit history.

Consumer lending is further categorized into the following classes of loans: credit cards, automobile loans and other consumer-related installment loans. Consumer loans are either unsecured or secured by the borrower’s personal assets. The average loan size is generally small and risk is diversified among many borrowers. We offer a wide array of credit cards for business and personal use. In general, our customers are attracted to our credit card offerings on the basis of price, credit limit, reward programs and other product features. Credit card underwriting decisions are generally based on repayment ability of our borrower via DTI ratios, credit bureau information, including payment history, debt burden and credit scores, such as FICO, and analysis of financial capacity. Automobile lending activities include loans and leases secured by new or used automobiles. We originate the majority of our automobile loans and leases on an indirect basis through selected dealerships. Our procedures for underwriting automobile loans include an assessment of an applicant’s overall financial capacity and repayment ability, credit history and the ability to meet existing obligations and payments on the proposed loan or lease. Although an applicant’s creditworthiness is the primary consideration, the underwriting process also includes a comparison of the value of the collateral security to the proposed loan amount. We require borrowers to maintain full coverage automobile insurance on automobile loans and leases, with the Bank listed as either the loss payee or additional insured. Installment loans consist of open and closed end facilities for personal and household purchases. We seek to maintain reasonable levels of risk in installment lending by following prudent underwriting guidelines which include an evaluation of personal credit history and cash flow.

Market Risk

Market risk is the potential of loss arising from changes in interest rates, foreign exchange rates, equity prices and commodity prices, including the correlation among these factors and their volatility. When the value of an instrument is tied to such external factors, the holder faces market risk. We are exposed to market risk primarily from interest rate risk, which is defined as the risk of loss of net interest income or net interest margin because of changes in interest rates.

The potential cash flows, sales or replacement value of many of our assets and liabilities, especially those that earn or pay interest, are sensitive to changes in the general level of U.S. interest rates. In the banking industry, changes in interest rates can significantly impact earnings and the safety and soundness of an entity.

Interest rate risk arises primarily from our core business activities of extending loans and accepting deposits. This occurs when our interest earning loans and interest-bearing deposits mature or reprice at different times, on a different basis or in unequal amounts. Interest rates may also affect loan demand, credit losses, mortgage origination volume, pre- payment speeds and other items affecting earnings.

Many factors affect our exposure to changes in interest rates, such as general economic and financial conditions, customer preferences, historical pricing relationships and repricing characteristics of financial instruments. Our earnings are affected not only by general economic conditions, but also by the monetary and fiscal policies of the United States and its agencies, particularly the Federal Reserve. The monetary policies of the Federal Reserve can influence the overall growth of loans, investment securities and deposits and the level of interest rates earned on assets and paid for liabilities.

89

Table of Contents

Market Risk Measurement

We primarily use net interest income simulation analysis to measure and analyze interest rate risk. We run various hypothetical interest rate scenarios and compare these results against a measured base case scenario. Our net interest income simulation analysis incorporates various assumptions, which we believe are reasonable but which may have a significant impact on results. These assumptions include: (1) the timing of changes in interest rates, (2) shifts or rotations in the yield curve, (3) re-pricing characteristics for market rate sensitive instruments on and off-balance sheet, (4) differing sensitivities of financial instruments due to differing underlying rate indices and (5) varying loan prepayment speeds for different interest rate scenarios. Because of limitations inherent in any approach used to measure interest rate risk, simulation results are not intended as a forecast of the actual effect of a change in market interest rates on our results but rather as a means to better plan and execute appropriate asset liability management strategies to manage our interest rate risk.

Table 25 presents, for the twelve months subsequent to December 31, 2023 and 2022, an estimate of the changes in net interest income that would result from ramps (gradual changes) and shocks (immediate changes) in market interest rates, moving in a parallel fashion over the entire yield curve, relative to the measured base case scenario. Ramp scenarios assume interest rates move gradually in parallel across the yield curve relative to the base case scenario. Shock scenarios assume an immediate and sustained parallel shift in interest rates across the entire yield curve, relative to the base case scenario. The base case scenario assumes that the balance sheet and interest rates are generally unchanged. We evaluate the sensitivity by using a static forecast, where the balance sheets as of December 31, 2023 and 2022 are held constant.

Net Interest Income Sensitivity Profile - Estimated Percentage Change Over 12 MonthsTable 25
Static ForecastStatic Forecast
December 31, 2023December 31, 2022
Gradual Change in Interest Rates (basis points)
+1001.9%3.2%
+501.01.6
(50)(1.0)(1.7)
(100)(2.1)(3.4)
Immediate Change in Interest Rates (basis points)
+1003.6%5.8%
+501.82.9
(50)(2.0)(3.1)
(100)(4.0)(6.3)

The table above shows the effects of a simulation which estimates the effect of a gradual and immediate sustained parallel shift in the yield curve of −100, −50, +50 and +100 basis points in market interest rates over a twelve-month period on our net interest income.

Currently, our interest rate profile, assuming a constant balance sheet, is such that we project net interest income will benefit from higher interest rates as our assets would reprice faster and to a greater degree than our liabilities, while in the case of lower interest rates, our assets would reprice downward and to a greater degree than our liabilities. Other factors such as changes in balance sheet composition or deposit rate behavior could result in a change in repricing sensitivity.

Under the static balance sheet forecast as of December 31, 2023, our net interest income sensitivity profile is lower in higher interest rate scenarios compared to similar forecasts as of December 31, 2022. The sensitivity outcomes described above are primarily due to the impact of accelerated deposit repricing as compared with December 31, 2022.

The comparisons above provide insight into the potential effects of changes in interest rates on net interest income. The Company believes that its approach to interest rate risk has appropriately considered its susceptibility to both rising and falling rates and has adopted strategies which minimize the impact of such risks.

90

Table of Contents

We also have longer term interest rate risk exposures which may not be appropriately measured by net interest income simulation analysis. We use market value of equity (“MVE”) sensitivity analysis to study the impact of long-term cash flows on earnings and capital. MVE involves discounting present values of all cash flows of on-balance sheet and off-balance sheet items under different interest rate scenarios. The discounted present value of all cash flows represents our MVE. MVE analysis requires modifying the expected cash flows in each interest rate scenario, which will impact the discounted present value. The amount of base case measurement and its sensitivity to shifts in the yield curve allow management to measure longer term repricing option risk in the balance sheet.

Limitations of Market Risk Measures

The results of our simulation analyses are hypothetical, and a variety of factors might cause actual results to differ substantially from what is depicted. For example, if the timing and magnitude of interest rate changes differ from those projected, our net interest income might vary significantly. Non-parallel yield curve shifts such as a flattening or steepening of the yield curve or changes in interest rate spreads would also cause our net interest income to be different from that depicted. An increasing interest rate environment could reduce projected net interest income if deposits and other short-term liabilities re-price faster than expected or faster than our assets re-price. Actual results could differ from those projected if we grow assets and liabilities faster or slower than estimated, if we experience a net outflow of deposits or if our mix of assets and liabilities otherwise changes. For example, while we maintain relatively high levels of liquidity, a faster than expected withdrawal of deposits out of the bank may cause us to seek higher cost sources of funding. Actual results could also differ from those projected if we experience substantially different prepayment speeds in our loan portfolio than those assumed in the simulation analyses. Finally, these simulation results do not consider all the actions that we may undertake in response to potential or actual changes in interest rates, such as changes to our loan, investment, deposit, funding or hedging strategies.

Market Risk Governance

We seek to achieve consistent growth in net interest income and capital while managing volatility arising from changes in market interest rates. The objective of our interest rate risk management process is to increase net interest income while operating within acceptable limits established for interest rate risk and maintaining adequate levels of funding and liquidity.

To manage the impact on net interest income, we manage our exposure to changes in interest rates through our asset and liability management activities within guidelines established by our ALCO and approved by our board of directors. The ALCO has the responsibility for approving and ensuring compliance with the ALCO management policies, including interest rate risk exposures. The objective of our interest rate risk management process is to maximize net interest income while operating within acceptable limits established for interest rate risk and maintaining adequate levels of funding and liquidity.

Through review and oversight by the ALCO, we attempt to engage in strategies that neutralize interest rate risk as much as possible. Our use of derivative financial instruments, as detailed in “Note 16. Derivative Financial Instruments” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data, has generally been limited. This is due to natural on balance sheet hedges arising out of offsetting interest rate exposures from loans and investment securities with deposits and other interest-bearing liabilities. In particular, the investment securities portfolio is utilized to manage the interest rate exposure and sensitivity to within the guidelines and limits established by the ALCO. We utilize natural and offsetting economic hedges in an effort to reduce the need to employ off-balance sheet derivative financial instruments to hedge interest rate risk exposures. Expected movements in interest rates are also considered in managing interest rate risk. Thus, as interest rates change, we may use different techniques to manage interest rate risk.

Management uses the results of its various simulation analyses to formulate strategies to achieve a desired risk profile within the parameters of our capital and liquidity guidelines.

91

Table of Contents

In addition, our business relied upon a large volume of loans, derivative contracts and other financial instruments with attributes that are either directly or indirectly dependent on LIBOR to establish their interest rate and/or value. According to the United Kingdom’s Financial Conduct Authority, which regulates LIBOR, U.S. Dollar LIBOR settings have ceased to be provided or ceased to be representative after June 30, 2023. The publication of all other LIBOR settings ceased to be provided or ceased to be representative as of December 31, 2021. We transitioned our financial instruments associated to LIBOR currencies and tenors that ceased or became nonrepresentative on December 31, 2021, to alternative reference rates (collectively, “Alternative Rates”), with limited exceptions. As such, effective December 31, 2021, we have ceased the use of U.S Dollar LIBOR as a reference rate on all new contracts and continue to increase the usage of Alternative Rates such as the Secured Overnight Financing Rate (“SOFR”). A working group of key stakeholders from throughout the Company spearheaded the transition from LIBOR to Alternative Rates. There are risks inherent with the transition to any Alternative Rate as the rate may behave differently than LIBOR in reaction to monetary, market and economic events. The working group disbanded after the conclusion of the transition in December 2023.

Our LIBOR transition plan included work to ensure that our technology systems were prepared for the transition, our loan documents that reference LIBOR-based rates were appropriately amended to reference other methods of interest rate determinations and internal and external stakeholders were apprised of the transition. We have implemented certain Prime Rate and SOFR conventions as we transitioned our products and transaction agreements to reference rates other than LIBOR. Commercial loans and investment securities have fully transitioned to SOFR rates. Residential mortgages with adjustable rates will fully transition off LIBOR to SOFR during the fourth quarter of 2024. To see the recorded investment in our loan and lease portfolio by rate type, refer to Table 12 in the section titled “Loans and Leases” in this MD&A.

Operational Risk

Operational risk is the risk of loss arising from inadequate or failed processes, people or systems, external events (such as natural disasters), or compliance, reputational or legal matters, including the risk of loss resulting from fraud, litigation and breaches in data security. Operational risk is inherent in all of our business ventures and the management of that risk is important to the achievement of our objectives. We have a framework in place that includes the reporting and assessment of any operational risk events, and the assessment of our mitigating strategies within our key business lines. This framework is implemented through our policies, processes and reporting requirements. We measure and report operational risk using the seven operational risk event types projected by the Basel Committee on Banking Supervision in Basel II: (1) external fraud; (2) internal fraud; (3) employment practices and workplace safety; (4) clients, products and business practices; (5) damage to physical assets; (6) business disruption and system failures; and (7) execution, delivery and process management. Our operational risk review process is also a core part of our assessment of material new products or activities.

FY 2022 10-K MD&A

SEC filing source: 0001558370-23-002048.

Extracted structurally from real Item 7 body heading to real Item 7A/8 boundary. Confidence: high. Filing date: 2023-02-24. Report date: 2022-12-31.

ITEM 7.    MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Cautionary Note Regarding Forward-Looking Statements

This Annual Report on Form 10-K, including the documents incorporated by reference herein, contains, and from time to time our management may make, forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995.  These forward-looking statements reflect our current views with respect to, among other things, future events and our financial performance. These statements are often, but not always, made through the use of words or phrases such as “may,” “might,” “should,” “could,” “predict,” “potential,” “believe,” “expect,” “continue,” “will,” “anticipate,” “seek,” “estimate,” “intend,” “plan,” “projection,” “would,” “annualized” and “outlook,” or the negative version of those words or other comparable words or phrases of a future or forward-looking nature. These forward-looking statements are not historical facts, and are based on current expectations, estimates and projections about our industry, management's beliefs and certain assumptions made by management, many of which, by their nature, are inherently uncertain and beyond our control. Accordingly, we caution you that any such forward-looking statements are not guarantees of future performance and are subject to risks, assumptions, estimates and uncertainties that are difficult to predict. Although we believe that the expectations reflected in these forward-looking statements are reasonable as of the date made, actual results may prove to be materially different from the results expressed or implied by the forward-looking statements.

A number of important factors could cause our actual results to differ materially from those indicated in these forward-looking statements, including the following: the geographic concentration of our business; current and future market and economic conditions generally or in Hawaii, Guam and Saipan in particular, including inflationary pressures; our dependence on the real estate markets in which we operate; concentrated exposures to certain asset classes and individual obligors; the effect of changes in interest rates on our business, including our net interest income, net interest margin, the fair value of our investment securities, and our mortgage loan originations, mortgage servicing rights and mortgage loans held for sale; disruptions resulting from the discontinuance of LIBOR; the future value of the investment securities that we own; the possibility of a deterioration in credit quality in our portfolio; the possibility we might underestimate the credit losses inherent in our loan and lease portfolio; our ability to attract and retain customer deposits; our inability to receive dividends from our bank, pay dividends to our common stockholders and satisfy obligations as they become due; our access to sources of liquidity and capital to address our liquidity needs; our ability to attract and retain skilled employees or changes in our management personnel; our ability to maintain our Bank's reputation; the failure to properly use and protect our customer and employee information and data; the possibility of employee misconduct or mistakes; the effectiveness of our risk management and internal disclosure controls and procedures; our ability to keep pace with technological changes; any failure or interruption of our information and communications systems; our ability to effectively compete with other financial services companies and the effects of competition in the financial services industry on our business; our ability to identify and address cybersecurity risks; the occurrence of fraudulent activity or effect of a material breach of, or disruption to, the security of any of our or our vendors’ systems; our ability to successfully develop and commercialize new or enhanced products and services; changes in the demand for our products and services; risks associated with the sale of loans and with our use of appraisals in valuing and monitoring loans; the possibility that actual results may differ from estimates and forecasts; fluctuations in the fair value of our assets and liabilities and off-balance sheet exposures; the effects of the failure of any component of our business infrastructure provided by a third party; the potential for environmental liability; the risk of being subject to litigation and the outcome thereof; the impact of, and changes in, applicable laws, regulations and accounting standards and policies; possible changes in trade, monetary and fiscal policies of, and other activities undertaken by, governments, agencies, central banks and similar organizations; the effects of severe weather, geopolitical instability, including war, terrorist attacks, pandemics or other severe health emergencies and man-made and natural disasters; our ability to maintain consistent growth, earnings and profitability; the impact of the ongoing COVID-19 pandemic and any other pandemic, epidemic or health-related crisis; our likelihood of success in, and the impact of, litigation or regulatory actions; our ability to continue to pay dividends on our common stock; contingent liabilities and unexpected tax liabilities that may be applicable to us as a result of the Reorganization Transactions; and damage to our reputation from any of the factors described above.

43

Table of Contents

The foregoing factors should not be considered an exhaustive list and should be read together with the other cautionary statements set forth under “Item 1A. Risk Factors” in this Annual Report on Form 10-K. If one or more events related to these or other risks or uncertainties materialize, or if our underlying assumptions prove to be incorrect, actual results may differ materially from what we anticipate. Accordingly, you should not place undue reliance on any such forward-looking statements. Any forward-looking statement speaks only as of the date on which it is made, and we do not undertake any obligation to update or review any forward-looking statement, whether as a result of new information, future developments or otherwise, except as required by applicable law.

Company Overview

FHI, a bank holding company, owns 100% of the outstanding common stock of FHB. FHB was founded in 1858 under the name Bishop & Company and was the first successful banking partnership in the Kingdom of Hawaii and the second oldest bank formed west of the Mississippi River.

As of December 31, 2022, we were the largest full-service bank headquartered in Hawaii as measured by assets, loans and leases, deposits and net income. As of December 31, 2022, we had $24.6 billion of assets, $14.1 billion of gross loans and leases and $21.7 billion of deposits. We also generated $265.7 million of net income or diluted earnings per share of $2.08 per share for the year ended December 31, 2022. We operate our business through three operating segments: Retail Banking, Commercial Banking and Treasury and Other. See “Note 22. Reportable Operating Segments” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information.

Hawaii Economy

Hawaii’s economy continues to reflect growth during the twelve months ended December 31, 2022. According to the State of Hawaii Department of Labor and Industrial Relations, the statewide seasonally adjusted unemployment rate was 3.2% at December 31, 2022 compared to 5.7% at December 31, 2021. Nationally, the seasonally adjusted unemployment rate was 3.5% at December 31, 2022 compared to 3.9% at December 31, 2021.

Domestic visitor arrivals have nearly returned to pre-pandemic levels. The average daily domestic passenger counts for the year ended December 31, 2022 were approximately 88.7% of the average daily passenger counts during the year ended December 31, 2019, according to the Hawaii Tourism Authority. Prior to the pandemic, tourists from Japan represented a significant portion of international visitors to the state. While the number of visitors from Japan has increased relative to the prior two years, the number remains well below the arrival count before the pandemic. In 2019, for example, Hawaii saw 1.5 million visitors from Japan. This number dropped to as low as 24,000 visitors in 2021 and slowly increased to 200,000 visitors in 2022.

Although the volume of real estate sales has slowed in 2022, housing prices continue to rise. According to the Honolulu Board of Realtors, the volume of single-family home sales and condominium sales on Oahu decreased by 23.2% and 11.8%, respectively, as compared to the same period in 2021. The median price of a single-family home sold on Oahu in 2022 was $1,105,000, an increase of 11.6% from 2021. The median price of a condominium sold on Oahu in 2022 was $510,000, an increase of 7.4% from 2021. As of December 31, 2022, months of inventory of single-family homes and condominiums on Oahu remained low at approximately 2.1 and 2.2 months, respectively.

Lastly, state general excise and use tax revenues increased by 18.3% for the year ended December 31, 2022 as compared to the same period in 2021, according to the Hawaii Department of Business, Economic Development & Tourism.

Effect of Inflation and Changing Prices

The consolidated financial statements and related financial data presented in this Form 10-K have been prepared according to generally accepted accounting principles in the United States, which require the measurement of financial positions and operating results in terms of historical dollars without considering the change in the relative purchasing power of money over time due to inflation.

44

Table of Contents

In recent periods, the increase in inflationary conditions accelerated due to, among other factors, global supply chain disruptions, changes in the labor market and geopolitical tensions. Higher commodity prices, labor shortages and supply chain disruptions, including those resulting from Russia’s ongoing invasion of Ukraine, are also contributing to higher inflation levels, which could, in turn, adversely affect the U.S. economy, the demand for our products and creditworthiness of our borrowers.

Our operating costs have increased as inflationary conditions put upward pressure on the Company’s expenses. As virtually all of our assets and liabilities are monetary in nature, interest rates (which do not necessarily move in the same direction or the same extent as the prices of goods and services) generally have a more significant impact on our performance than do general levels of inflation. Rising interest rates may contribute to increased net interest margins and benefit our net interest income as our assets are expected to reprice faster and to a greater degree than our liabilities. Changes in interest rates, could influence not only the interest we receive on loans and securities and the amount of interest we pay on deposits and borrowings, but also our ability to originate loans and deposits. In addition, changes in interest rates also have a significant impact on (i) the carrying value of certain assets, including loans, real estate and investment securities, on our balance sheet and (ii) the level of loan refinancing activity in our portfolio, which impacts the amount of prepayment penalty income we receive on loans we hold. In addition, we may incur debt in the future, and that debt may also be sensitive to interest rates.

In light of volatility in the capital markets and economic disruptions, we continue to carefully monitor our capital and liquidity positions. As of December 31, 2022, the Company was “well-capitalized” and met all applicable regulatory capital requirements, including a Common Equity Tier 1 capital ratio of 11.82%, compared to the minimum requirement of 4.50%. For additional discussions regarding our capital and liquidity positions and related risks, refer to the sections titled “Liquidity and Capital Resources” and “Capital” in this MD&A.

Economic conditions and therefore our results of operations may be impacted by a variety of other factors as well, such as an economic slowdown or recession, financial market volatility, supply chain disruptions, monetary and fiscal policy measures, heightened geopolitical tensions, fluctuations in interest rates and foreign currency exchange rates, the political and regulatory environment, changes to the U.S. Federal budget and potential changes in tax laws.

These and other key factors could impact our profitability in future reporting periods. See Item 1A. Risk Factors, beginning in the section captioned “Summary of Risk Factors.”

45

Table of Contents

Selected Financial Data:

Our financial highlights for the years indicated are presented in Table 1:

Financial HighlightsTable 1
For the Year Ended
December 31,
(dollars in thousands, except per share data)202220212020
Income Statement Data:
Interest income$663,220$549,311$582,759
Interest expense49,67118,75247,025
Net interest income613,549530,559535,734
Provision for credit losses1,392(39,000)121,718
Net interest income after provision for credit losses612,157569,559414,016
Noninterest income179,525184,916197,380
Noninterest expense440,471405,479367,672
Income before provision for income taxes351,211348,996243,724
Provision for income taxes85,52683,26157,970
Net income$265,685$265,735$185,754
Basic earnings per share$2.08$2.06$1.43
Diluted earnings per share$2.08$2.05$1.43
Basic weighted-average outstanding shares127,489,889128,963,131129,890,225
Diluted weighted-average outstanding shares127,981,699129,537,922130,220,077
Dividends declared per share$1.04$1.04$1.04
Dividend payout ratio50.00%50.73%72.73%
Other Financial Information / Performance Ratios:
Net interest margin2.78%2.43%2.77%
Efficiency ratio55.20%56.45%50.10%
Return on average total assets1.06%1.09%0.85%
Return on average tangible assets (non-GAAP)(1)1.11%1.13%0.89%
Return on average total stockholders' equity11.44%9.81%6.88%
Return on average tangible stockholders' equity (non-GAAP)(1)20.03%15.51%10.91%
Noninterest expense to average assets1.76%1.66%1.68%

December 31,
(dollars in thousands, except per share data)20222021
Balance Sheet Data:
Cash and cash equivalents$526,624$1,258,469
Investment securities available-for-sale3,151,1338,428,032
Investment securities held-to-maturity4,320,639
Loans and leases14,092,01212,961,999
Allowance for credit losses for loans and leases143,900157,262
Goodwill995,492995,492
Total assets24,577,22324,992,410
Total deposits21,689,02921,816,146
Short-term borrowings75,000
Total liabilities22,308,21822,335,498
Total stockholders' equity2,269,0052,656,912
Book value per share$17.82$20.84
Tangible book value per share (non-GAAP)(1)$10.00$13.03
Asset Quality Ratios:
Non-accrual loans and leases / total loans and leases0.08%0.05%
Allowance for credit losses for loans and leases / total loans and leases1.02%1.21%
Net charge-offs / average total loans and leases0.08%0.10%

46

Table of Contents

December 31,
Capital Ratios:20222021
Common Equity Tier 1 Capital Ratio11.82%12.24%
Tier 1 Capital Ratio11.82%12.24%
Total Capital Ratio12.92%13.49%
Tier 1 Leverage Ratio8.11%7.24%
Total stockholders' equity to total assets9.23%10.63%
Tangible stockholders' equity to tangible assets (non-GAAP)(1)5.40%6.92%
Column 1Column 2
(1)Return on average tangible assets, return on average tangible stockholders’ equity, tangible book value per share and tangible stockholders’ equity to tangible assets are non-GAAP financial measures. We compute our return on average tangible assets as the ratio of net income to average tangible assets. We compute our return on average tangible stockholders’ equity as the ratio of net income to average tangible stockholders’ equity. We compute our tangible book value per share as the ratio of tangible stockholders’ equity to outstanding shares. We compute our tangible stockholders’ equity to tangible assets as the ratio of tangible stockholders’ equity to tangible assets. We believe that these financial measures are useful for investors, regulators, management and others to evaluate financial performance and capital adequacy relative to other financial institutions. Although these non-GAAP financial measures are frequently used by shareholders in the evaluation of a company, they have limitations as analytical tools and should not be considered in isolation or as a substitute for analyses of results as reported under GAAP.

47

Table of Contents

The following table provides a reconciliation of these non-GAAP financial measures with their most closely related GAAP measures for the years indicated:

GAAP to Non-GAAP ReconciliationTable 2
For the Years Ended
December 31,
(dollars in thousands)202220212020
Income Statement Data:
Noninterest expense$440,471$405,479$367,672
Net income$265,685$265,735$185,754
Average total stockholders' equity$2,321,606$2,708,370$2,698,853
Less: average goodwill995,492995,492995,492
Average tangible stockholders' equity$1,326,114$1,712,878$1,703,361
Average total assets$24,964,422$24,426,258$21,869,064
Less: average goodwill995,492995,492995,492
Average tangible assets$23,968,930$23,430,766$20,873,572
Return on average total stockholders' equity11.44%9.81%6.88%
Return on average tangible stockholders' equity (non-GAAP)20.03%15.51%10.91%
Return on average total assets1.06%1.09%0.85%
Return on average tangible assets (non-GAAP)1.11%1.13%0.89%
Noninterest expense to average assets1.76%1.66%1.68%

December 31,
(dollars in thousands, except share amount and per share data)20222021
Balance Sheet Data:
Total stockholders' equity$2,269,005$2,656,912
Less: goodwill995,492995,492
Tangible stockholders' equity$1,273,513$1,661,420
Total assets$24,577,223$24,992,410
Less: goodwill995,492995,492
Tangible assets$23,581,731$23,996,918
Shares outstanding127,363,327127,502,472
Total stockholders' equity to total assets9.23%10.63%
Tangible stockholders' equity to tangible assets (non-GAAP)5.40%6.92%
Book value per share$17.82$20.84
Tangible book value per share (non-GAAP)$10.00$13.03

Financial Highlights

Net income was $265.7 million for the year ended December 31, 2022, a decrease of $0.1 million as compared to 2021. Basic earnings per share was $2.08 per share for the year ended December 31, 2022, an increase of $0.02 per share or 1% as compared to 2021. Diluted earnings per share was $2.08 for the year ended December 31, 2022, an increase of $0.03 or 1% as compared to 2021. Net income includes a $83.0 million increase in net interest income driven by the rising interest rate environment. The decrease in net income was primarily due to a $35.0 million increase in noninterest expense, a $5.4 million decrease in noninterest income, a $2.3 million increase in the provision for income taxes and a Provision of $1.4 million for the year ended December 31, 2022, compared to a negative Provision of $39.0 million for the year ended December 31, 2021.

48

Table of Contents

Net income was $265.7 million for the year ended December 31, 2021, an increase of $80.0 million or 43% as compared to 2020. Basic earnings per share was $2.06 per share for the year ended December 31, 2021, an increase of $0.63 per share or 44% as compared to 2020. Diluted earnings per share was $2.05 for the year ended December 31, 2021, an increase of $0.62 or 43% as compared to 2020. The increase was primarily due to a negative Provision of $39.0 million for the year ended December 31, 2021, compared to a Provision of $121.7 million for the year ended December 31, 2020. This increase was partially offset by a $37.8 million increase in noninterest expense, a $25.3 million increase in the provision for income taxes, a $12.5 million decrease in noninterest income and a $5.2 million decrease in net interest income.

Our return on average total assets was 1.06% for the year ended December 31, 2022, a decrease of three basis points as compared to 2021, and our return on average total stockholders’ equity was 11.44% for the year ended December 31, 2022, an increase of 163 basis points as compared to 2021. Our return on average tangible assets was 1.11% for the year ended December 31, 2022, a decrease of two basis points as compared to 2021, and our return on average tangible stockholders’ equity was 20.03% for the year ended December 31, 2022, an increase of 452 basis points as compared to 2021. Our efficiency ratio was 55.20% for the year ended December 31, 2022 as compared to 56.45% in 2021. Return on average tangible assets and return on average tangible stockholders’ equity are non-GAAP financial measures. For a reconciliation to the most directly comparable GAAP financial measures for return on average tangible assets and return on average tangible stockholders’ equity, see Table 2, GAAP to Non-GAAP Reconciliation.

Our return on average total assets was 1.09% for the year ended December 31, 2021, an increase of 24 basis points as compared to 2020, and our return on average total stockholders’ equity was 9.81% for the year ended December 31, 2021, an increase of 293 basis points as compared to 2020. Our return on average tangible assets was 1.13% for the year ended December 31, 2021, an increase of 24 basis points as compared to 2020, and our return on average tangible stockholders’ equity was 15.51% for the year ended December 31, 2021, an increase of 460 basis points as compared to 2020. Our efficiency ratio was 56.45% for the year ended December 31, 2021 as compared to 50.10% in 2020. Return on average tangible assets and return on average tangible stockholders’ equity are non-GAAP financial measures. For a reconciliation to the most directly comparable GAAP financial measures for return on average tangible assets and return on average tangible stockholders’ equity, see Table 2, GAAP to Non-GAAP Reconciliation.

Our results for the year ended December 31, 2022 were highlighted by the following:

Column 1Column 2Column 3
Net interest income was $613.5 million for the year ended December 31, 2022, an increase of $83.0 million or 16% as compared to 2021. Our net interest margin was 2.78% for the year ended December 31, 2022, an increase of 35 basis points as compared to 2021. The increase in net interest income was primarily due to higher yields in most loan categories, higher yields and average balances in our investment securities portfolio and higher yields on interest-bearing deposits in other banks, primarily attributable to the rising interest rate environment in the period. This was partially offset by higher deposit funding costs.

Column 1Column 2Column 3
The Provision was $1.4 million for the year ended December 31, 2022, compared to a negative Provision of $39.0 million for the year ended December 31, 2021. The negative Provision in 2021 was primarily due to lower expected credit losses as a result of the economic recovery and easing of restrictions related to the COVID-19 pandemic and the impact of the pandemic on Hawaii’s economy, key industries, businesses and our customers. The Provision is recorded to maintain the ACL at levels deemed adequate to absorb probable credit losses that are expected in our loan and lease portfolio as of the balance sheet date.

Column 1Column 2Column 3
Noninterest income was $179.5 million for the year ended December 31, 2022, a decrease of $5.4 million or 3% as compared to 2021. The decrease was primarily due to an $11.9 million decrease in bank-owned life insurance (“BOLI”) income and a $1.5 million decrease in other service charges and fees. This was partially offset by a $2.7 million increase in other noninterest income, a $2.4 million increase in credit and debit card fees, a $1.7 million increase in trust and investment services income and a $1.3 million increase in service charges on deposit accounts.

49

Table of Contents

Column 1Column 2Column 3
Noninterest expense was $440.5 million for the year ended December 31, 2022, an increase of $35.0 million or 9% as compared to 2021. The increase in noninterest expense was primarily due to a $16.7 million increase in salaries and employee benefits, a $9.8 million increase in equipment expense, a $6.7 million increase in contracted services and professional fees, a $5.7 million increase in card rewards program expenses, a $1.9 million increase in advertising and marketing expense, a $1.7 million increase in occupancy expense and a $1.4 million increase in regulatory assessment and fees. This was partially offset by an $8.9 million decrease in other noninterest expense.

Our results for the year ended December 31, 2021 were highlighted by the following:

Column 1Column 2Column 3
Net interest income was $530.6 million for the year ended December 31, 2021, a decrease of $5.2 million or 1% as compared to 2020. Our net interest margin was 2.43% for the year ended December 31, 2021, a decrease of 34 basis points as compared to 2020. The decrease in net interest income was primarily due to lower yields in most loan categories, a decrease in average loan balances in a few loan categories and lower yields in our investment securities portfolio. This was partially offset by higher average balances in our investment securities portfolio and lower deposit funding costs.

Column 1Column 2Column 3
There was a negative Provision of $39.0 million for the year ended December 31, 2021, compared to a Provision of $121.7 million for the year ended December 31, 2020. The negative Provision was largely due to improvements in the credit quality of our loan and lease portfolio and lower expected credit losses as a result of the economic recovery and easing of restrictions related to the COVID-19 pandemic. The Provision is recorded to maintain the ACL at levels deemed adequate to absorb probable credit losses that are expected in our loan and lease portfolio as of the balance sheet date.

Column 1Column 2Column 3
Noninterest income was $184.9 million for the year ended December 31, 2021, a decrease of $12.5 million or 6% as compared to 2020. The decrease was primarily due to a $21.4 million decrease in other noninterest income, a $2.6 million decrease in BOLI income, a $0.9 million decrease in trust and investment services income and a $0.7 million decrease in service charges on deposit accounts. This was partially offset by an $8.1 million increase in credit and debit card fees and a $4.7 million increase in other service charges and fees.

Column 1Column 2Column 3
Noninterest expense was $405.5 million for the year ended December 31, 2021, an increase of $37.8 million or 10% as compared to 2020. The increase in noninterest expense was primarily due to an $18.7 million increase in other noninterest expense, an $8.2 million increase in salaries and employee benefits, a $4.4 million increase in equipment costs, a $3.1 million increase in card rewards program expenses, a $2.8 million increase in contracted services and professional fees and a $0.5 million increase in occupancy expense.

Balance sheet highlights consisted of the following:

Column 1Column 2Column 3
Total loans and leases were $14.1 billion as of December 31, 2022, an increase of $1.1 billion or 9% as compared to December 31, 2021. This increase was primarily due to increases in our commercial real estate portfolio, residential real estate portfolio, commercial and industrial loans portfolio and lease financing portfolio, partially offset by a decrease in Paycheck Protection Program (“PPP”) loans, which are included in our commercial and industrial loans portfolio.

Column 1Column 2Column 3
The ACL was $143.9 million as of December 31, 2022, a decrease of $13.4 million or 8% from December 31, 2021. The decrease in the ACL was primarily due to the release of certain qualitative overlays, such as the COVID-19 overlay in the residential portfolio, and continued improvement in credit quality during the year ended December 31, 2022. The ratio of our ACL to total loans and leases outstanding decreased to 1.02% as of December 31, 2022, compared to 1.21% as of December 31, 2021. The overall level of the ACL was commensurate with our stable credit risk profile and the Hawaii economy.

50

Table of Contents

Column 1Column 2Column 3
Our portfolio is comprised of high-grade investment securities, primarily collateralized mortgage obligations issued by the Government National Mortgage Association (“Ginnie Mae”), the Federal National Mortgage Association (“Fannie Mae”) and the Federal Home Loan Mortgage Corporation (“Freddie Mac”) and mortgage-backed securities issued by Ginnie Mae, Freddie Mac, Fannie Mae, Municipal Housing Authorities and non-agency entities. The total carrying value of our investment securities portfolio was $7.5 billion as of December 31, 2022, a decrease of $1.0 billion or 11% compared to December 31, 2021. Maturities and payments on investment securities were used to fund loan growth and offset a decline in deposits. During the year ended December 31, 2022, we reclassified at fair value approximately $4.6 billion in available-for-sale investment securities to the held-to-maturity category to enhance our capital management in a rising interest rate environment.

Column 1Column 2Column 3
Total deposits were $21.7 billion as of December 31, 2022, a decrease of $127.1 million or 1% from December 31, 2021. This decrease was primarily due to a $529.2 million decrease in demand deposits, a $229.9 million decrease in savings deposit balances and a $67.6 million decrease in money market deposit balances, partially offset by a $699.6 million increase in time deposit balances.

Column 1Column 2Column 3
Total stockholders’ equity was $2.3 billion as of December 31, 2022, a decrease of $387.9 million or 15% from December 31, 2021. This decrease was primarily due to a $517.6 million decrease in accumulated other comprehensive loss, net of tax, dividends declared and paid to the Company’s stockholders of $132.6 million and common stock repurchased of $9.5 million, partially offset by earnings for the year ended December 31, 2022 of $265.7 million and equity-based awards of $6.0 million.

51

Table of Contents

Analysis of Results of Operations

Net Interest Income

For the years ended December 31, 2022, 2021, and 2020, average balances, related income and expenses, on a fully taxable-equivalent basis, and resulting yields and rates are presented in Table 3. An analysis of the change in net interest income, on a fully taxable-equivalent basis, is presented in Table 4.

Average Balances and Interest RatesTable 3
Year EndedYear EndedYear Ended
December 31, 2022December 31, 2021December 31, 2020
AverageIncome/Yield/AverageIncome/Yield/AverageIncome/Yield/
(dollars in millions)BalanceExpenseRateBalanceExpenseRateBalanceExpenseRate
Earning Assets
Interest-Bearing Deposits in Other Banks$867.6$10.31.19%$1,723.0$2.30.14%$882.1$2.40.27%
Available-for-Sale Investment Securities
Taxable4,650.183.21.796,608.993.31.414,844.580.91.67
Non-Taxable180.04.92.74481.910.22.1262.01.11.77
Held-to-Maturity Investment Securities
Taxable2,728.245.51.67
Non-Taxable460.612.52.71
Total Investment Securities8,018.9146.11.827,090.8103.51.464,906.582.01.67
Loans Held for Sale0.63.143.60.12.2413.00.32.21
Loans and Leases(1)
Commercial and industrial2,019.578.43.882,586.882.23.183,168.793.22.94
Commercial real estate3,895.3153.23.933,456.7101.62.943,419.1116.93.42
Construction755.032.54.30804.525.43.16615.721.33.46
Residential:
Residential mortgage4,200.2145.53.463,836.6138.33.603,698.7148.44.01
Home equity line965.026.52.75834.322.22.66875.127.13.10
Consumer1,218.965.35.351,275.567.85.311,501.682.95.52
Lease financing260.99.73.69239.97.63.14239.46.92.90
Total Loans and Leases13,314.8511.13.8413,034.3445.13.4213,518.3496.73.67
Other Earning Assets70.90.60.8969.41.11.5456.42.03.66
Total Earning Assets(2)22,272.8668.13.0021,921.1552.12.5219,376.3583.43.01
Cash and Due from Banks289.0289.3304.9
Other Assets2,402.62,215.92,187.9
Total Assets$24,964.4$24,426.3$21,869.1
Interest-Bearing Liabilities
Interest-Bearing Deposits
Savings$6,741.5$19.20.29%$6,581.1$2.50.04%$5,538.1$5.20.09%
Money Market4,068.816.60.413,831.42.10.053,266.66.60.20
Time1,826.713.40.732,005.09.30.472,839.823.70.83
Total Interest-Bearing Deposits12,637.049.20.3912,417.513.90.1111,644.535.50.30
Federal Funds Purchased11.50.54.081.40.43
Short-Term Borrowings208.26.02.88
Long-Term Borrowings177.54.92.76200.05.52.77
Total Interest-Bearing Liabilities12,648.549.70.3912,595.018.80.1512,054.147.00.39
Net Interest Income$618.4$533.3$536.4
Interest Rate Spread2.61%2.37%2.62%
Net Interest Margin2.78%2.43%2.77%
Noninterest-Bearing Demand Deposits9,421.58,594.16,608.5
Other Liabilities572.8528.8507.6
Stockholders' Equity2,321.62,708.42,698.9
Total Liabilities and Stockholders' Equity$24,964.4$24,426.3$21,869.1
Column 1Column 2
(1)Non-performing loans and leases are included in the respective average loan and lease balances. Income, if any, on such loans and leases is recognized on a cash basis.
Column 1Column 2
(2)Interest income includes taxable-equivalent basis adjustments of $4.9 million, $2.8 million and $0.7 million for the years ended December 31, 2022, 2021 and 2020, respectively.

52

Table of Contents

Analysis of Change in Net Interest IncomeTable 4
Year Ended December 31, 2022Year Ended December 31, 2021
Compared to December 31, 2021Compared to December 31, 2020
(dollars in millions)VolumeRateTotal(1)VolumeRateTotal(1)
Change in Interest Income:
Interest-Bearing Deposits in Other Banks$(1.7)$9.7$8.0$1.5$(1.6)$(0.1)
Available-for-Sale Investment Securities
Taxable(31.6)21.5(10.1)26.3(13.9)12.4
Non-Taxable(7.7)2.4(5.3)8.80.39.1
Held-to-Maturity Investment Securities
Taxable45.545.5
Non-Taxable12.512.5
Total Investment Securities18.723.942.635.1(13.6)21.5
Loans Held for Sale(0.1)(0.1)(0.2)(0.2)
Loans and Leases
Commercial and industrial(20.0)16.2(3.8)(18.1)7.1(11.0)
Commercial real estate14.137.551.61.3(16.6)(15.3)
Construction(1.6)8.77.16.1(2.0)4.1
Residential:
Residential mortgage12.7(5.5)7.25.4(15.5)(10.1)
Home equity line3.50.84.3(1.2)(3.7)(4.9)
Consumer(3.0)0.5(2.5)(12.1)(3.0)(15.1)
Lease financing0.71.42.10.10.60.7
Total Loans and Leases6.459.666.0(18.5)(33.1)(51.6)
Other Earning Assets(0.5)(0.5)0.4(1.3)(0.9)
Total Change in Interest Income23.392.7116.018.3(49.6)(31.3)
Change in Interest Expense:
Interest-Bearing Deposits
Savings16.716.70.7(3.4)(2.7)
Money Market0.114.414.51.0(5.5)(4.5)
Time(0.8)4.94.1(5.8)(8.6)(14.4)
Total Interest-Bearing Deposits(0.7)36.035.3(4.1)(17.5)(21.6)
Federal Funds Purchased0.50.5
Short-Term Borrowings(3.0)(3.0)(6.0)
Long-Term Borrowings(2.5)(2.4)(4.9)(0.6)(0.6)
Total Change in Interest Expense(2.7)33.630.9(7.7)(20.5)(28.2)
Change in Net Interest Income$26.0$59.1$85.1$26.0$(29.1)$(3.1)
Column 1Column 2
(1)The change in interest income and expense not solely due to changes in volume or rate has been allocated on a pro-rata basis to the volume and rate columns.

Net interest income, on a fully taxable-equivalent basis, was $618.4 million for the year ended December 31, 2022, an increase of $85.1 million or 16% as compared to 2021. Our net interest margin was 2.78% for the year ended December 31, 2022, an increase of 35 basis points as compared to 2021. The increase in net interest income, on a fully taxable-equivalent basis, was primarily due to higher yields in most loan categories, higher yields and average balances in our investment securities portfolio and higher yields on our interest-bearing deposits in other banks. This was partially offset by higher deposit funding costs. Yields on our loans and leases were 3.84% for the year ended December 31, 2022, an increase of 42 basis points as compared to 2021. We experienced an increase in our yield from total loans primarily due to increases in our commercial real estate and commercial and industrial loans. The increase in our adjustable rate commercial and industrial and commercial real estate loans are typically based on LIBOR. Fees are accelerated into net interest income upon the forgiveness of PPP loans. Net interest income for the years ended December 31, 2022 and 2021, included $5.1 million and $31.6 million, respectively, of fees from PPP loans. As of December 31, 2022, there were approximately $0.3 million of additional fees remaining on our PPP loans that had not yet been recognized into income. For the year ended December 31, 2022, the average balance of our investment securities portfolio increased $928.1 million or 13% to $8.0 billion. Yields on our investment securities portfolio were 1.82% for the year ended December 31, 2022, an increase of 36 basis points compared to 2021. Deposit funding costs were $49.2 million for the year ended December 31, 2022, an increase of $35.3 million compared to 2021. Rates paid on our interest-bearing deposits were 39 basis points for the year ended December 31, 2022, an increase of 28 basis points compared to 2021.

53

Table of Contents

Net interest income, on a fully taxable-equivalent basis, was $533.3 million for the year ended December 31, 2021, a decrease of $3.1 million or 1% as compared to 2020. Our net interest margin was 2.43% for the year ended December 31, 2021, a decrease of 34 basis points as compared to 2020. The decrease in net interest income, on a fully taxable-equivalent basis, was primarily due to lower yields in most loan categories, a decrease in average loan balances in a few loan categories and lower yields in our investment securities portfolio. This was partially offset by higher average balances in our investment securities portfolio and lower deposit funding costs. Yields on our loans and leases were 3.42% for the year ended December 31, 2021, a decrease of 25 basis points as compared to 2020. We experienced a decrease in our yield from total loans primarily due to decreases in our commercial and industrial (excluding PPP loans), commercial real estate and residential mortgage loans. The decrease in our adjustable rate commercial and industrial and commercial real estate loans are typically based on LIBOR. Fees are accelerated into net interest income upon the forgiveness of PPP loans. Net interest income for the years ended December 31, 2021 and 2020, included $31.6 million and $16.7 million, respectively, of fees from PPP loans. As of December 31, 2021, there were approximately $5.4 million of additional fees remaining on our PPP loans that had not yet been recognized into income. For the year ended December 31, 2021, the average balance of our investment securities portfolio increased $2.2 billion or 45% to $7.1 billion. Yields on our investment securities portfolio were 1.46% for the year ended December 31, 2021, a decrease of 21 basis points compared to 2020. Deposit funding costs were $13.9 million for the year ended December 31, 2021, a decrease of $21.6 million or 61% compared to 2020. Rates paid on our interest-bearing deposits were 11 basis points for the year ended December 31, 2021, a decrease of 19 basis points compared to 2020.

The Federal Reserve influences the general market rates of interest, including the deposit and loan rates offered by many financial institutions. Our loan portfolio is affected by changes in the prime interest rate. The prime rate began in 2020 at 4.75% and decreased 150 basis points in March to end the first quarter of 2020 at 3.25%, where it remained as at the end of 2020 and 2021. During 2022, the prime rate increased a total of 425 basis points (25 basis points in March, 50 basis points in May, 75 basis points in each month of June, July, September and November, and 50 basis points in December) to end the year at 7.50%. As noted above, our loan portfolio is also impacted by changes in the LIBOR. At December 31, 2022, the one-month and three-month U.S. dollar LIBOR interest rates were 4.39% and 4.77%, respectively. At December 31, 2021, the one-month and three-month U.S. dollar LIBOR interest rates were 0.10% and 0.21%, respectively, while at December 31, 2020, the one-month and three-month U.S. dollar LIBOR interest rates were 0.14% and 0.24%, respectively. The target range for the federal funds rate, which is the cost of immediately available overnight funds, began in 2020 at 1.50% to 1.75% and decreased 150 basis points in March 2020 to 0.00% to 0.25%, where it remained as at the end of 2020 and 2021. During 2022, the federal funds rate increased 425 basis points to end the year at 4.25% to 4.50%.

Provision for Credit Losses

The Provision was $1.4 million for the year ended December 31, 2022, compared to a negative provision for credit losses of $39.0 million in 2021. For the year ended December 31, 2022, the Provision included a negative $2.1 million in provision for credit losses for loans and leases, compared to a negative $38.7 million in provision for credit losses for loans and leases in 2021, and $3.5 million in provision for credit losses for the reserve for unfunded commitments, compared to a negative $0.3 million in provision for credit losses for the reserve for unfunded commitments in 2021. The negative Provision in 2021 was primarily due to lower expected credit losses as a result of the economic recovery and easing of restrictions related to the COVID-19 pandemic and the impact of the pandemic on Hawaii’s economy, key industries, businesses and our customers. We recorded net charge-offs of $11.2 million and $12.5 million for the years ended December 31, 2022 and 2021, respectively. This represented net charge-offs of 0.08% and 0.10% of total average loans and leases for the years ended December 31, 2022 and 2021, respectively. The ACL was $143.9 million and $157.3 million as of December 31, 2022 and 2021, respectively, and represented 1.02% of total outstanding loans and leases as of December 31, 2022, compared to 1.21% of total outstanding loans and leases as of December 31, 2021. The reserve for unfunded commitments was $33.8 million as of December 31, 2022, compared to $30.3 million as of December 31, 2021. The Provision is recorded to maintain the ACL and the reserve for unfunded commitments at levels deemed adequate by management based on the factors noted in the “Risk Governance and Quantitative and Qualitative Disclosures About Market Risk — Credit Risk” section of this MD&A.

54

Table of Contents

Noninterest Income

Table 5 presents the major components of noninterest income for the years ended December 31, 2022, 2021 and 2020:

Noninterest IncomeTable 5
Year Ended December 31,ChangeChange
(dollars in thousands)2022202120202022vs.20212021vs.2020
Service charges on deposit accounts$28,809$27,510$28,169$1,2995%$(659)(2)%
Credit and debit card fees66,02863,58055,4512,44848,12915
Other service charges and fees37,03638,57833,876(1,542)(4)4,70214
Trust and investment services income36,46534,71935,6521,7465(933)(3)
Bank-owned life insurance1,24813,18515,754(11,937)(91)(2,569)(16)
Investment securities gains (losses), net102(114)(102)(100)216(189)
Other9,9397,24228,5922,69737(21,350)(75)
Total noninterest income$179,525$184,916$197,380$(5,391)(3)%$(12,464)(6)%

Total noninterest income was $179.5 million for the year ended December 31, 2022, a decrease of $5.4 million or 3% as compared to 2021. Total noninterest income was $184.9 million for the year ended December 31, 2021, a decrease of $12.5 million or 6% as compared to 2020.

Service charges on deposit accounts were $28.8 million for the year ended December 31, 2022, an increase of $1.3 million or 5% as compared to 2021. This increase was primarily due to a $1.8 million increase in overdraft and checking account fees, a $1.0 million increase in dormant account fees and a $0.6 million increase in account analysis service charges, partially offset by a $2.0 million decrease in checking account service fees. Service charges on deposit accounts were $27.5 million for the year ended December 31, 2021, a decrease of $0.7 million or 2% as compared to 2020. This decrease was primarily due to a $0.7 million decrease in checking account service fees and a $0.2 million decrease in overdraft and checking account fees, partially offset by a $0.4 million increase in ATM interchange fees from customers.

Credit and debit card fees were $66.0 million for the year ended December 31, 2022, an increase of $2.4 million or 4% as compared to 2021. This increase was primarily due to a $3.3 million increase in interchange settlement fees and a $1.7 million increase in merchant service revenues, partially offset by a $1.6 million increase in network association dues and a $0.9 million decrease in ATM interchange and surcharge fees. Credit and debit card fees were $63.6 million for the year ended December 31, 2021, an increase of $8.1 million or 15% as compared to 2020. This increase was primarily due to a $4.5 million increase in interchange settlement fees, a $3.7 million increase in merchant service revenues, a $1.2 million increase in ATM interchange and surcharge fees and a $1.0 million increase in debit card interchange fees. This was partially offset by a $2.5 million increase in network association dues.

Other service charges and fees were $37.0 million for the year ended December 31, 2022, a decrease of $1.5 million or 4% as compared to 2021. This decrease was primarily due to a $1.0 million decrease in miscellaneous service fees, a $1.0 million decrease in service fees related to participation loans, a $0.4 million decrease in fees from standby letters of credit arrangements, a $0.3 million decrease in insurance income, a $0.3 million decrease in traveler’s check processing fees and a $0.2 million decrease in safe deposit box rental fees. This was partially offset by a $1.9 million increase in fees from annuities and securities. Other service charges and fees were $38.6 million for the year ended December 31, 2021, an increase of $4.7 million or 14% as compared to 2020. This increase was primarily due to a $3.4 million increase in fees from annuities and securities, a $1.3 million increase in miscellaneous service fees, a $0.3 million increase in wire transfer fees, a $0.3 million increase in online banking fees and a $0.3 million increase in fee income from our cash management services. This was partially offset by a $1.0 million decrease in service fees related to participation loans.

55

Table of Contents

Trust and investment services income was $36.5 million for the year ended December 31, 2022, an increase of $1.7 million or 5% as compared to 2021. This increase was primarily due to a $2.5 million increase in business cash management fees and a $0.5 million increase in investment management fees. This was partially offset by a $0.4 million decrease in irrevocable trust fees, a $0.3 million decrease in trust service fees and a $0.3 million decrease in pension plan fees. Trust and investment services income was $34.7 million for the year ended December 31, 2021, a decrease of $0.9 million or 3% as compared to 2020. This decrease was primarily due to a $1.9 million decrease in business cash management fees, a $0.4 million decrease in money market fund management fees, a $0.2 million decrease in personal property agency account fees and a $0.2 million decrease in tax services. This was partially offset by a $1.2 million increase in investment management fees and a $0.9 million increase in irrevocable trust fees.

BOLI income was $1.2 million for the year ended December 31, 2022, a decrease of $11.9 million or 91% as compared to 2021. This decrease was due to a $9.7 million decrease in BOLI earnings and a $2.3 million decrease in death benefit proceeds from life insurance policies. BOLI income was $13.2 million for the year ended December 31, 2021, a decrease of $2.6 million or 16% as compared to 2020. This decrease was due to a $3.8 million decrease in BOLI earnings, partially offset by a $1.3 million increase in death benefit proceeds from life insurance policies.

Net gains on the sale of investment securities were nil for the year ended December 31, 2022. Net losses on the sale of investment securities were $0.1 million for the year ended December 31, 2021, an increase in net gains of $0.2 million as compared to 2020.

Other noninterest income was $9.9 million for the year ended December 31, 2022, an increase of $2.7 million or 37% as compared to 2021. This increase was primarily due to a $5.2 million decrease in net losses recognized in income related to derivative contracts, a $1.2 million tax refund received, a $0.7 million increase in net mortgage servicing rights income, a $0.5 million increase in vendor bonuses received and a $0.4 million increase in market adjustments for foreign exchange transactions. This was partially offset by a $2.2 million decrease in gains on the sale of bank properties, a $1.6 million decrease in gains on the sale of residential loans to government-sponsored enterprises and a $1.5 million decrease in market adjustments on mutual funds purchased. Other noninterest income was $7.2 million for the year ended December 31, 2021, a decrease of $21.4 million as compared to 2020. This decrease was primarily due to a $13.4 million decrease in gains on the sale of residential and commercial loans, a $5.8 million decrease in customer-related interest rate swap fees, a $1.3 million increase in net losses recognized in income related to derivative contracts, a $1.2 million decrease in income due to adjustments to certain liabilities assumed as a result of the Reorganization Transactions, a $0.7 million decrease in market adjustments on mutual funds purchased, a $0.6 million decrease in market adjustments for foreign exchange transactions, a $0.5 million decrease in volume-based incentives and a $0.5 million decrease in net mortgage servicing rights income. This was partially offset by a $2.1 million increase in gains on the sale of bank properties.

Noninterest Expense

Table 6 presents the major components of noninterest expense for the years ended December 31, 2022, 2021 and 2020:

Noninterest ExpenseTable 6
Year Ended December 31,ChangeChange
(dollars in thousands)2022202120202022vs.20212021vs.2020
Salaries and employee benefits$199,129$182,384$174,221$16,7459%$8,1635%
Contracted services and professional fees70,02763,34960,5466,678112,8035
Occupancy31,03429,34828,8211,68665272
Equipment34,50624,71920,2779,787404,44222
Regulatory assessment and fees9,6038,2458,6591,35816(414)(5)
Advertising and marketing7,9966,1085,6951,888314137
Card rewards program30,99025,24422,1145,746233,13014
Other57,18666,08247,339(8,896)(13)18,74340
Total noninterest expense$440,471$405,479$367,672$34,9929%$37,80710%

Total noninterest expense was $440.5 million for the year ended December 31, 2022, an increase of $35.0 million or 9% as compared to 2021. Total noninterest expense was $405.5 million for the year ended December 31, 2021, an increase of $37.8 million or 10% as compared to 2020.

56

Table of Contents

Salaries and employee benefits expense was $199.1 million for the year ended December 31, 2022, an increase of $16.7 million or 9% as compared to 2021. This increase was primarily due to a $15.4 million decrease in payroll and benefit costs being deferred as loan origination costs, an $11.7 million increase in base salaries and related payroll taxes, a $0.6 million increase in employee overtime pay expense and a $0.4 million increase in incentive compensation. This was partially offset by a $7.9 million decrease in other compensation, primarily related to adjustments made to the deferred compensation plan as a result of market conditions and a nonrecurring severance cost of $1.2 million recorded during the year ended December 31, 2021, as well as a $1.6 million decrease in temporary help expenses, a $1.1 million decrease in retirement plan expenses and a $0.9 million decrease in group health plan costs. Salaries and employee benefits expense was $182.4 million for the year ended December 31, 2021, an increase of $8.2 million or 5% as compared to 2020. This increase was primarily due to a $3.4 million increase in temporary help expenses, a $3.4 million increase in incentive compensation, a $3.1 million increase in other compensation, including a nonrecurring severance cost of $1.2 million, a $2.1 million increase in base salaries and related payroll taxes, a $1.6 million increase in group health plan costs, a $0.7 million increase in retirement plan expenses, a $0.4 million increase in employee overtime pay expense and a $0.3 million increase in state unemployment tax expense. This was partially offset by a $7.0 million increase in payroll and benefit costs being deferred as loan origination costs.

Contracted services and professional fees were $70.0 million for the year ended December 31, 2022, an increase of $6.7 million or 11% as compared to 2021. This increase was primarily due to an $11.6 million increase in outside services, primarily attributable to technology-related projects, marketing and new customer services, and a $3.2 million increase in audit, legal and consultant fees. This was partially offset by an $8.0 million decrease in contracted data processing expenses. Contracted services and professional fees were $63.3 million for the year ended December 31, 2021, an increase of $2.8 million or 5% as compared to 2020. This increase was primarily due to a $1.2 million increase in outside services, primarily attributable to marketing and new customer services, a $0.8 million increase in contracted data processing, primarily related to system upgrades and product enhancements, and a $0.7 million increase in audit, legal and consultant fees.

Occupancy expense was $31.0 million for the year ended December 31, 2022, an increase of $1.7 million or 6% as compared to 2021. This increase was due to a $1.6 million increase in utilities expense and a $0.9 million increase in building maintenance expense, partially offset by a $0.4 million decrease in rental expense and a $0.3 million decrease in real property tax expense. Occupancy expense was $29.3 million for the year ended December 31, 2021, an increase of $0.5 million or 2% as compared to 2020.

Equipment expense was $34.5 million for the year ended December 31, 2022, an increase of $9.8 million or 40% as compared to 2021. This increase was primarily due to a $10.5 million increase in technology-related amortization and licensing and maintenance fees, partially offset by a $0.5 million decrease in furniture and equipment depreciation. Equipment expense was $24.7 million for the year ended December 31, 2021, an increase of $4.4 million or 22% as compared to 2020. This increase was primarily due to a $4.7 million increase in technology-related license and maintenance fees.

Regulatory assessment and fees were $9.6 million for the year ended December 31, 2022, an increase of $1.4 million or 16% as compared to 2021. This increase was primarily due to a $1.4 million increase in the FDIC insurance assessment. Regulatory assessment and fees were $8.2 million for the year ended December 31, 2021, a decrease of $0.4 million or 5% as compared to 2020.

Advertising and marketing expense was $8.0 million for the year ended December 31, 2022, an increase of $1.9 million or 31% as compared to 2021. This increase was primarily due to a $1.5 million increase in advertising costs. Advertising and marketing expense was $6.1 million for the year ended December 31, 2021, an increase of $0.4 million or 7% as compared to 2020.

Card rewards program expense was $31.0 million for the year ended December 31, 2022, an increase of $5.7 million or 23% as compared to 2021. This increase was primarily due to a $3.8 million increase in priority rewards card redemptions, a $1.3 million increase in interchange fees paid to our credit card partners and a $0.6 million increase in credit card cash reward redemptions. Card rewards program expense was $25.2 million for the year ended December 31, 2021, an increase of $3.1 million or 14% as compared to 2020. This increase was primarily due to a $2.1 million increase in interchange fees paid to our credit card partners, a $0.6 million increase in priority rewards card redemptions and a $0.5 million increase in credit card cash reward redemptions.

57

Table of Contents

Other noninterest expense was $57.2 million for the year ended December 31, 2022, a decrease of $8.9 million or 13% as compared to 2021. This decrease was primarily due to $9.0 million in prepayment fees to terminate the Company’s FHLB fixed-rate advances recorded during the year ended December 31, 2021, a $3.1 million decrease in software amortization expense, and a $1.3 million decrease in pension-related expenses. This was offset by a $1.9 million increase in general and administrative expenses primarily around supplies, insurance, meals and entertainment and shipping and delivery, a $1.4 million increase in charitable contributions, a $0.7 million increase in travel expenses and a $0.5 million increase in activity charges assessed on the Company’s bank accounts. Other noninterest expense was $66.1 million for the year ended December 31, 2021, an increase of $18.7 million or 40% as compared to 2020. This increase was primarily due to $9.0 million in prepayment fees to terminate the Company’s FHLB fixed-rate advances, a $2.6 million increase in general and administrative expenses primarily around supplies, insurance, meals and entertainment and shipping and delivery, a $2.2 million increase in software amortization expense, a $2.1 million settlement payment in connection to a lawsuit against the Company, a $1.5 million increase in pension-related expenses, a $0.5 million increase in broker fees and $0.5 million in estimated PPP loan losses.

Provision for Income Taxes

The provision for income taxes was $85.5 million (reflecting an effective tax rate of 24.35%) for the year ended December 31, 2022, compared with a provision for income taxes of $83.3 million (reflecting an effective tax rate of 23.86%) in 2021. Additional information about the provision for income taxes is presented in “Note 15. Income Taxes” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data.

Analysis of Business Segments

Our business segments are Retail Banking, Commercial Banking, and Treasury and Other. Table 7 summarizes net income (loss) from our business segments for the years ended December 31, 2022, 2021 and 2020. Additional information about operating segment performance is presented in “Note 22. Reportable Operating Segments” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data.

Business Segment Net IncomeTable 7
Year Ended December 31,
(dollars in thousands)202220212020
Retail Banking$179,640$186,936$143,651
Commercial Banking95,757119,77373,991
Treasury and Other(9,712)(40,974)(31,888)
Total$265,685$265,735$185,754

Retail Banking.  Our Retail Banking segment includes the financial products and services we provide to consumers, small businesses and certain commercial customers. Loan and lease products offered include residential and commercial mortgage loans, home equity lines of credit and loans, automobile loans and leases, secured and unsecured lines of credit, installment loans, and small business loans and leases. Deposit products offered include checking, savings and time deposit accounts. Our Retail Banking segment also includes our wealth management services. Products and services from Retail Banking are delivered to customers through 51 banking locations throughout the State of Hawaii, Guam and Saipan.

58

Table of Contents

Net income for the Retail Banking segment was $179.6 million for the year ended December 31, 2022, a decrease of $7.3 million or 4% as compared to 2021. The decrease in net income for the Retail Banking segment was primarily due to a $45.6 million increase in noninterest expense and a negative Provision of $1.0 million for the year ended December 31, 2022, compared to a negative Provision of $16.3 million for the year ended December 31, 2021. This was partially offset by a $50.6 million increase in net interest income and a $2.4 million increase in noninterest income. The increase in noninterest expense was primarily due to higher overall expenses that were allocated to the Retail Banking segment and increases in salaries and employee benefits expense, occupancy expense and contracted services and professional fees. The increase in the Provision was primarily due to higher expected credit losses as a result of the risk of economic recession due to inflation resulting from higher oil prices and the continued impact of the COVID-19 pandemic on Hawaii’s economy, key industries, businesses and our customers. The increase in net interest income was primarily due to higher deposit credit rates paid to the Retail Banking segment, partially offset by higher earnings charges on our consumer, residential real estate and commercial loans. The increase in noninterest income was primarily due to increases in trust and investment services income, service charges on deposit accounts and net mortgage servicing rights income, partially offset by a decrease in gains on the sale of residential loans to government-sponsored enterprises. The increase in total assets for the Retail Banking segment was primarily due to an increase in our residential real estate loans portfolio.

Net income for the Retail Banking segment was $186.9 million for the year ended December 31, 2021, an increase of $43.3 million or 30% as compared to 2020. The increase in net income for the Retail Banking segment was primarily due to the Provision. There was a negative Provision of $16.3 million for the year ended December 31, 2021, compared to a Provision of $52.7 million for the year ended December 31, 2020. The increase in net income for the Retail Banking segment also stemmed from a $10.5 million increase in net interest income, partially offset by a $15.0 million increase in noninterest expense, a $14.9 million increase in the provision for income taxes and a $6.4 million decrease in noninterest income. The decrease in the Provision was largely due to improvements in the credit quality of our loan and lease portfolio and lower expected credit losses as a result of the economic recovery and easing of restrictions related to the COVID-19 pandemic. The increase in net interest income was primarily due to higher spread on our residential real estate loans. The increase in noninterest expense was primarily due to higher overall expenses that were allocated to the Retail Banking segment, a settlement in connection with a lawsuit against the Company and an increase in equipment expense, partially offset by a decrease in salaries and employee benefits expense, occupancy expense and regulatory assessment and fees. The increase in the provision for income taxes was primarily due to the increase in pretax income. The decrease in noninterest income was primarily due to decreases in gains on the sale of residential loans, trust and investment services income, service charges on deposit accounts and market adjustments for foreign exchange transactions, partially offset by an increase in other service charges and fees. The increase in total assets for the Retail Banking segment was primarily due to an increase in residential real estate loans, partially offset by decreases in indirect automobile loans and other consumer loans.

Commercial Banking.  Our Commercial Banking segment includes our corporate banking related products, residential and commercial real estate loans, commercial lease financing, secured and unsecured lines of credit, automobile loans and auto dealer financing, business deposit products and credit cards. Commercial lending and deposit products are offered primarily to middle-market and large companies locally, nationally and internationally.

59

Table of Contents

Net income for the Commercial Banking segment was $95.8 million for the year ended December 31, 2022, a decrease of $24.0 million or 20% as compared to 2021. The decrease in net income for the Commercial Banking segment was primarily due to a negative Provision of $1.2 million for the year ended December 31, 2022, compared to a negative Provision of $22.5 million for the year ended December 31, 2021. The decrease in net income for the Commercial Banking segment also stemmed from a $9.0 million increase in noninterest expense and a $5.9 million decrease in net interest income, partially offset by a $7.4 million decrease in the provision for income taxes and a $4.8 million increase in noninterest income. The increase in the Provision was primarily due to higher expected credit losses as a result of the risk of economic recession due to inflation resulting from higher oil prices and the continued impact of the COVID-19 pandemic on Hawaii’s economy, key industries, businesses and our customers. The increase in noninterest expense was primarily due to an increase in card rewards program expense and higher overall expenses that were allocated to the Commercial Banking segment, partially offset by a decrease in salaries and benefits expense. The decrease in net interest income was primarily due to a decrease in loan fees in our commercial and industrial portfolio from PPP loans, partially offset by higher deposit credit rates paid to the Commercial Banking segment. The decrease in the provision for income taxes was primarily due to the decrease in pretax income. The increase in noninterest income was primarily due to an increase in credit and debit card fees, a tax refund received, an increase in service charges on deposit accounts and vendor bonuses received, partially offset by a decrease in other service charges and fees. The increase in total assets for the Commercial Banking segment was primarily due to increases in our commercial real estate, commercial and industrial and lease financing loan portfolios.

Net income for the Commercial Banking segment was $119.8 million for the year ended December 31, 2021, an increase of $45.8 million or 62% as compared to 2020. The increase in net income for the Commercial Banking segment was primarily due to the Provision. There was a negative Provision of $22.5 million for the year ended December 31, 2021, compared to a Provision of $53.9 million for the year ended December 31, 2020. The increase in net income for the Commercial Banking segment also stemmed from a $11.4 million increase in net interest income, partially offset by a $21.0 million increase in noninterest expense, a $15.6 million increase in the provision for income taxes and a $5.4 million decrease in noninterest income. The decrease in the Provision was largely due to improvements in the credit quality of our loan and lease portfolio and lower expected credit losses as a result of the economic recovery and easing of restrictions related to the COVID-19 pandemic. The increase in net interest income was primarily due to an increase in loan fees. The increase in noninterest expense was primarily due to higher overall expenses that were allocated to the Commercial Banking segment, and increases in salaries and benefits expense, card rewards program expense, supplies expense and estimated PPP loan losses. The increase in the provision for income taxes was primarily due to the increase in pretax income. The decrease in noninterest income was primarily due to decreases in gains on the sale of commercial loans, customer-related interest rate swap fees and volume-based incentives, partially offset by increases in credit and debit card fees and other service charges and fees. The decrease in total assets for the Commercial Banking segment was primarily due to decreases in PPP loans and our dealer flooring portfolio, partially offset by increases in our commercial real estate and our Shared National Credits portfolios.

Treasury and Other.  Our Treasury and Other segment includes our treasury business, which consists of corporate asset and liability management activities, including interest rate risk management. The assets and liabilities (and related interest income and expense) of our treasury business consist of interest-bearing deposits, investment securities, federal funds sold and purchased, government deposits, short and long-term borrowings and bank-owned properties. Our primary sources of noninterest income are from BOLI, net gains from the sale of investment securities, foreign exchange income related to customer driven cross-border wires for business and personal reasons and management of bank-owned properties in Hawaii and Guam. The net residual effect of the transfer pricing of assets and liabilities is included in Treasury and Other, along with the elimination of intercompany transactions.

Other organizational units (Technology, Operations, Credit and Risk Management, Human Resources, Finance, Administration, Marketing, and Corporate and Regulatory Administration) provide a wide range of support to our other income earning segments. Expenses incurred by these support units are charged to the applicable business segments through an internal cost allocation process.

60

Table of Contents

Net loss for the Treasury and Other segment was $9.7 million for the year ended December 31, 2022, a decrease in net loss of $31.3 million or 76% as compared to 2021. The decrease in net loss was primarily due to a $38.3 million increase in net interest income and a $19.6 million decrease in noninterest expense, partially offset by a $12.6 million decrease in noninterest income, a $3.8 million increase in the Provision and a $10.3 million decrease in the benefit for income taxes. The increase in net interest income was primarily due to higher average balances and yields on our investment securities portfolio, partially offset by an increase in net transfer pricing charges that reside in the Treasury and Other segment. The decrease in noninterest expense was primarily due to higher overall credits that were allocated to the Treasury and Other segment and prepayment termination fees paid in 2021 that did not occur in 2022. This was partially offset by increases in equipment expense, contracted services and professional fees, salaries and employee benefits expense and advertising and marketing expense. The decrease in noninterest income was primarily due to decreases in BOLI income, gains on the sale of bank properties, market adjustments on mutual funds purchased and service charges on deposit accounts, partially offset by a decrease in net losses recognized in income related to derivative contracts. The increase in the Provision was due to the increase in the reserve for unfunded commitments for the year ended December 31, 2022. The decrease in the benefit for income taxes was primarily due to the decrease in pretax loss. The decrease in total assets for the Treasury and Other segment was primarily due to decreases in our investment securities portfolio and interest-bearing deposits in other banks.

Net loss for the Treasury and Other segment was $41.0 million for the year ended December 31, 2021, an increase in net loss of $9.1 million as compared to 2020. The increase in net loss was primarily due to a $27.1 million increase in net interest expense and a $1.9 million increase in noninterest expense, partially offset by a $15.4 million decrease in the Provision and a $5.2 million increase in the benefit for income taxes. The increase in net interest expense was primarily due to an increase in net transfer pricing charges that reside in the Treasury and Other segment, partially offset by an increase in our investment securities portfolio average balance and a decrease in our borrowings. The increase in noninterest expense was primarily due to prepayment fees to terminate the Company’s FHLB fixed-rate advances, and increases in salaries and employee benefits expense, contracted services and professional fees, equipment expense, software amortization expense, occupancy expense, pension-related expenses, regulatory assessment and fees, advertising and marketing expense, other insurance expense and supplies expense, partially offset by higher overall credits that were allocated to the Treasury and Other segment. The decrease in the Provision was largely due to improvements in the credit quality of our loan and lease portfolio and lower expected credit losses as a result of the economic recovery and easing of restrictions related to the COVID-19 pandemic. The increase in the benefit for income taxes was primarily due to the increase in pretax loss. The increase in total assets for the Treasury and Other segment was primarily due to increases in our investment securities portfolio and interest-bearing deposits in other banks.

Analysis of Financial Condition

Liquidity and Capital Resources

Liquidity refers to our ability to maintain cash flow that is adequate to fund operations and meet present and future financial obligations through either the sale or maturity of existing assets or by obtaining additional funding through liability management. We consider the effective and prudent management of liquidity to be fundamental to our health and strength. Our objective is to manage our cash flow and liquidity reserves so that they are adequate to fund our obligations and other commitments on a timely basis and at a reasonable cost.

Liquidity is managed to ensure stable, reliable and cost-effective sources of funds to satisfy demand for credit, deposit withdrawals and investment opportunities. Funding requirements are impacted by loan originations and refinancings, deposit balance changes, liability issuances and settlements and off-balance sheet funding commitments. We consider and comply with various regulatory and internal guidelines regarding required liquidity levels and periodically monitor our liquidity position in light of the changing economic environment and customer activity. Based on periodic liquidity assessments, we may alter our asset, liability and off-balance sheet positions. The Company’s Asset Liability Management Committee (“ALCO”) monitors sources and uses of funds and modifies asset and liability positions as liquidity requirements change. This process, combined with our ability to raise funds in money and capital markets and through private placements, provides flexibility in managing the exposure to liquidity risk.

61

Table of Contents

Immediate liquid resources are available in cash which is primarily on deposit with the Federal Reserve Bank of San Francisco (the “FRB”). As of December 31, 2022 and 2021, cash and cash equivalents were $0.5 billion and $1.3 billion, respectively. Potential sources of liquidity also include investment securities in our available-for-sale portfolio and held-to-maturity portfolio. The carrying values of our available-for-sale investment securities and held-to-maturity investment securities were $3.2 billion and $4.3 billion as of December 31, 2022, respectively. The carrying value of our available-for-sale investment securities was $8.4 billion as of December 31, 2021. We did not hold any held-to-maturity investment securities as of December 31, 2021. As of December 31, 2022 and 2021, we maintained our excess liquidity primarily in collateralized mortgage obligations issued by Ginnie Mae, Fannie Mae and Freddie Mac and mortgage-backed securities issued by Ginnie Mae, Fannie Mae, Freddie Mac and Municipal Housing Authorities. As of December 31, 2022, our available-for-sale investment securities portfolio was comprised of securities with a weighted average life of approximately 4.3 years and our held-to-maturity investment securities portfolio was comprised of securities with a weighted average life of approximately 8.0 years. These funds offer substantial resources to meet either new loan demand or to help offset reductions in our deposit funding base as they provide quick sources of liquidity by pledging to obtain secured borrowings and repurchase agreements or sales of our available-for-sale securities portfolio. Liquidity is further enhanced by our ability to pledge loans to access secured borrowings from the FHLB and the FRB. As of December 31, 2022, we have borrowing capacity of $2.5 billion from the FHLB and $1.2 billion from the FRB based on the amount of collateral pledged.

Our core deposits have historically provided us with a long-term source of stable and relatively lower cost of funding. Our core deposits, defined as all deposits exclusive of time deposits exceeding $250,000, totaled $20.2 billion and $21.0 billion as of December 31, 2022 and 2021, which represented 93% and 96%, respectively, of our total deposits. These core deposits are normally less volatile, often with customer relationships tied to other products offered by the Company; however, deposit levels could decrease if interest rates increase significantly or if corporate customers increase investing activities and reduce deposit balances.

Our material cash requirements from our current and long-term contractual obligations as of December 31, 2022 are summarized in the following table:

Contractual ObligationsTable 8
Less ThanAfter
(dollars in thousands)One Year1 - 3 Years4 - 5 Years5 YearsTotal
Contractual Obligations
Time certificates of deposits$2,076,980$314,662$83,948$460$2,476,050
Noncancelable operating leases6,19811,3599,28665,24992,092
Postretirement benefit contributions1,2172,7582,9987,81014,783
Purchase obligations81,30766,87754,20515,371217,760
Affordable housing commitments30,75815,29226790247,219
Total Contractual Obligations$2,196,460$410,948$150,704$89,792$2,847,904

Commitments to extend credit, standby letters of credit and commercial letters of credit do not necessarily represent future cash requirements in that these commitments often expire without being drawn upon; therefore, these items are not included in the table above. Purchase obligations arise from agreements to purchase goods or services that are enforceable and legally binding. Other contracts included in purchase obligations primarily consist of service agreements for various systems and applications supporting bank operations, including the systems and applications in the Bank’s new core system. Postretirement benefit contributions represent the minimum expected contribution to the postretirement benefit plan. Actual contributions may differ from these estimates.

Our liability for unrecognized tax benefits (“UTBs”) as of December 31, 2022 and 2021 was $206.2 million and $204.1 million, respectively. The increase in UTB was primarily due to additions related to previously identified tax positions. We are unable to reasonably estimate the period of cash settlement with the respective taxing authority. As a result, our liability for UTBs is not disclosed in the table above.

See the discussion of credit, lease and other contractual commitments in “Note 4. Loans and Leases” and “Note 17. Commitments and Contingent Liabilities” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data.

Other material cash requirements include general corporate operating activities, stock repurchases, and capital to be returned to our shareholders.

62

Table of Contents

We expect to meet these obligations from dividends paid by the Bank to the Parent. Additional sources of liquidity available to us include selling residential real estate loans in the secondary market, taking out short- and long-term borrowings and issuing long-term debt and equity securities. We believe that our existing cash, cash equivalents, investments, and cash expected to be generated from operations, will be sufficient to meet our cash requirements within the next twelve months and beyond.

Potential Demands on Liquidity from Off-Balance Sheet Arrangements

We have off-balance sheet arrangements, such as variable interest entities, guarantees, and certain financial instruments with off-balance sheet risk, that may affect the Company’s financial condition, changes in financial condition, revenues or expenses, results of operations, liquidity, capital expenditures or capital resources.

Variable Interest Entities

We hold interests in several unconsolidated variable interest entities (“VIEs”). These unconsolidated VIEs are primarily low-income housing tax credit investments in partnerships and limited liability companies. Variable interests are defined as contractual ownership or other interests in an entity that change with fluctuations in an entity’s net asset value. The primary beneficiary consolidates the VIE. Based on our analysis, we have determined that the Company is not the primary beneficiary of these entities. As a result, we do not consolidate these VIEs. Unfunded commitments to fund these low-income housing tax credit investments were $47.2 million and $62.6 million as of December 31, 2022 and 2021, respectively.

Guarantees

We sell residential mortgage loans in the secondary market primarily to Fannie Mae or Freddie Mac. The agreements under which we sell residential mortgage loans to Fannie Mae or Freddie Mac contain provisions that include various representations and warranties regarding the origination and characteristics of the residential mortgage loans. Although the specific representations and warranties vary among investors, insurance or guarantee agreements, they typically cover: ownership of the loan; validity of the lien securing the loan; the absence of delinquent taxes or liens against the property securing the loan; compliance with loan criteria set forth in the applicable agreement; compliance with applicable federal, state, and local laws; and other matters. As of December 31, 2022 and 2021, the unpaid principal balance of our portfolio of residential mortgage loans sold was $1.4 billion and $1.7 billion, respectively. The agreements under which we sell residential mortgage loans require delivery of various documents to the investor or its document custodian. Although these loans are primarily sold on a non-recourse basis, we may be obligated to repurchase residential mortgage loans or reimburse investors for losses incurred if a loan review reveals that underwriting and documentation standards were potentially not met in the origination of those loans. Upon receipt of a repurchase request, we work with investors to arrive at a mutually agreeable resolution. Repurchase demands are typically reviewed on an individual loan by loan basis to validate the claims made by the investor to determine if a contractually required repurchase event has occurred. We manage the risk associated with potential repurchases or other forms of settlement through our underwriting and quality assurance practices and by servicing mortgage loans to meet investor and secondary market standards. For the year ended December 31, 2022, there were no residential mortgage loan repurchases and there were no pending repurchase requests.

63

Table of Contents

In addition to servicing loans in our portfolio, substantially all of the loans we sell to investors are sold with servicing rights retained. We also service loans originated by other mortgage loan originators. As servicer, our primary duties are to: (1) collect payments due from borrowers; (2) advance certain delinquent payments of principal and interest; (3) maintain and administer any hazard, title, or primary mortgage insurance policies relating to the mortgage loans; (4) maintain any required escrow accounts for payment of taxes and insurance and administer escrow payments; and (5) foreclose on defaulted mortgage loans, or loan modifications or short sales. Each agreement under which we act as servicer generally specifies a standard of responsibility for actions taken by the Company in such capacity and provides protection against expenses and liabilities incurred by the Company when acting in compliance with the respective servicing agreements. However, if we commit a material breach of obligations as servicer, we may be subject to termination if the breach is not cured within a specified period following notice. The standards governing servicing and the possible remedies for violations of such standards vary by investor. These standards and remedies are determined by servicing guides issued by the investors as well as the contract provisions established between the investors and the Company. Remedies could include repurchase of an affected loan. For the year ended December 31, 2022, we had no repurchase requests related to loan servicing activities, nor were there any pending repurchase requests as of December 31, 2022.

Although to date repurchase requests related to representation and warranty provisions and servicing activities have been limited, it is possible that requests to repurchase mortgage loans may increase in frequency as investors more aggressively pursue all means of recovering losses on their purchased loans. However, as of December 31, 2022, management believes that this exposure is not material due to the historical level of repurchase requests and loss trends and thus has not established a liability for losses related to mortgage loan repurchases. As of December 31, 2022, 99% of our residential mortgage loans serviced for investors were current. We maintain ongoing communications with investors and continue to evaluate this exposure by monitoring the level and number of repurchase requests as well as the delinquency rates in loans sold to investors.

Financial Instruments with Off-Balance Sheet Risk

The Company is a party to financial instruments with off-balance sheet risk in the normal course of business to meet the financing needs of its customers. These financial instruments include commitments to extend credit and standby and commercial letters of credit which are not reflected in the consolidated financial statements.

See “Note 17. Commitments and Contingent Liabilities” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on our financial instruments with off-balance sheet risk.

64

Table of Contents

Investment Securities

Table 9 presents the estimated fair value of our available-for-sale investment securities portfolio and amortized cost of our held-to-maturity investment securities portfolio as of December 31, 2022 and 2021:

Investment SecuritiesTable 9
December 31,
(dollars in thousands)20222021
U.S. Treasury and government agency debt securities$150,982$192,563
Government-sponsored enterprises debt securities44,301
Mortgage-backed securities:
Residential - Government agency59,723137,264
Residential - Government-sponsored enterprises1,160,4551,491,100
Commercial - Government agency237,853387,663
Commercial - Government-sponsored enterprises119,5731,369,443
Commercial - Non-agency21,471
Collateralized mortgage obligations:
Government agency653,3222,079,523
Government-sponsored enterprises462,1322,621,044
Collateralized loan obligations241,321105,247
Debt securities issued by states and political subdivisions44,185
Total available-for-sale securities$3,151,133$8,428,032
Government agency debt securities$54,318$
Mortgage-backed securities:
Residential - Government agency46,302
Residential - Government-sponsored enterprises106,534
Commercial - Government agency30,544
Commercial - Government-sponsored enterprises1,150,449
Collateralized mortgage obligations:
Government agency1,080,492
Government-sponsored enterprises1,798,178
Debt securities issued by states and political subdivisions53,822
Total held-to-maturity securities$4,320,639$

65

Table of Contents

Table 10 presents the maturity distribution at amortized cost and weighted-average yield to maturity of our investment securities portfolio as of December 31, 2022:

Maturities and Weighted-Average Yield on Securities(1)Table 10
1 Year or LessAfter 1 Year - 5 YearsAfter 5 Years - 10 YearsOver 10 YearsTotal
WeightedWeightedWeightedWeightedWeighted
AverageAverageAverageAverageAverageFair
(dollars in millions)AmountYieldAmountYieldAmountYieldAmountYieldAmountYieldValue
As of December 31, 2022
Available-for-sale securities
U.S. Treasury and government agency debt securities$30.00.81%$60.21.83%$73.11.03%$%$163.31.28%$151.0
Government-sponsored enterprises debt securities25.03.3020.03.3345.03.3144.3
Mortgage-backed securities:
Residential - Government agency(2)66.82.3266.82.3259.7
Residential - Government-sponsored enterprises(2)762.61.86555.11.341,317.71.641,160.5
Commercial - Government agency(2)4.73.19243.21.8734.81.75282.71.88237.8
Commercial - Government-sponsored enterprises(2)16.92.94113.72.64130.62.67119.6
Commercial - Non-agency22.05.8122.05.8121.5
Collateralized mortgage obligations(2):
Government agency7.81.79357.91.99372.81.80738.51.89653.3
Government-sponsored enterprises2.22.03337.51.28193.41.95533.11.53462.1
Collateralized loan obligations107.06.30142.96.12249.96.19241.3
Total available-for-sale securities as of December 31, 2022$86.62.19%$1,895.11.85%$1,403.01.96%$164.96.08%$3,549.62.10%$3,151.1
Held-to-maturity securities
Government agency debt securities$%$%$%$54.31.57%$54.31.57%$48.6
Mortgage-backed securities(2):
Residential - Government agency46.32.1346.32.1340.0
Residential - Government-sponsored enterprises54.51.6252.01.52106.51.5793.6
Commercial - Government agency6.21.6024.31.9930.51.9125.3
Commercial - Government-sponsored enterprises40.80.98512.01.78597.72.241,150.51.991,012.0
Collateralized mortgage obligations(2):
Government agency17.71.15932.51.38130.31.361,080.51.38958.1
Government-sponsored enterprises266.41.491,349.41.49182.41.401,798.21.481,591.1
Debt securities issued by state and political subdivisions10.22.0843.62.3253.82.2746.1
Total held-to-maturity securities as of December 31, 2022$%$331.11.41%$2,929.21.53%$1,060.31.92%$4,320.61.61%$3,814.8
Column 1Column 2
(1)Weighted-average yields were computed on a fully taxable-equivalent basis.
Column 1Column 2
(2)Maturities for mortgage-backed securities and collateralized mortgage obligations anticipate future prepayments.

The carrying value of our investment securities portfolio was $7.5 billion as of December 31, 2022, a decrease of $1.0 billion or 11% compared to December 31, 2021. The lower balances in investment securities were primarily due to maturities and payments during the year ended December 31, 2022, which were used to fund loan growth and offset a decline in deposits. Our available-for-sale investment securities are carried at fair value with changes in fair value reflected in other comprehensive income (loss) or through the Provision. Our held-to-maturity investment securities are carried at amortized cost.

During the year ended December 31, 2022, we reclassified at fair value $4.6 billion in available-for-sale investment securities to the held-to-maturity category to enhance our capital management in a rising interest rate environment. The related total unrealized after-tax losses of approximately $372.4 million remained in accumulated other comprehensive loss to be amortized over the estimated remaining life of the securities as an adjustment of yield, offsetting the related accretion of the discount on the transferred securities. No gains or losses were recognized at the time of reclassification. In addition, we consider the held-to-maturity classification of these investment securities to be appropriate as there is both the positive intent and ability to hold these securities to maturity. As of December 31, 2022, the weighted average life of the transferred securities was approximately 8.2 years. Material changes in prepayment speeds may result in a significant impact to the estimated remaining life of these securities.

As of December 31, 2022, we maintained all of our investment securities in either the available-for-sale category (recorded at fair value) or the held-to-maturity category (recorded at amortized cost) in the consolidated balance sheets, with $4.0 billion invested in collateralized mortgage obligations issued by Ginnie Mae, Fannie Mae and Freddie Mac. Our investment securities portfolio also included $2.9 billion in mortgage-backed securities issued by Ginnie Mae, Fannie Mae, Freddie Mac and Municipal Housing Authorities and non-agency entities, $249.6 million in debt securities issued by the U.S. Treasury, government agencies (U.S. International Development Finance Corporation bonds) and government-sponsored enterprises, $241.3 million in collateralized loan obligations and $53.8 million in debt securities issued by states and political subdivisions.

66

Table of Contents

We continually evaluate our investment securities portfolio in response to established asset/liability management objectives, changing market conditions that could affect profitability and the level of interest rate risk to which we are exposed. These evaluations may cause us to change the level of funds we deploy into investment securities and change the composition of our investment securities portfolio.

Gross unrealized gains in our investment securities portfolio were $0.1 million and $24.6 million as of December 31, 2022 and 2021, respectively. Gross unrealized losses in our investment securities portfolio were $904.3 million and $157.3 million as of December 31, 2022 and 2021. The increase in unrealized loss and decrease in unrealized gains in our investment securities portfolio was primarily due to higher market interest rates as of December 31, 2022, relative to December 31, 2021, resulting in a lower valuation. Additionally, the increase in unrealized loss and decrease in unrealized gain positions were primarily related to our collateralized mortgage obligations, commercial mortgage-backed securities and residential mortgage-backed securities, the fair value of which is sensitive to changes in market interest rates.

For our available-for-sale investment securities, we conduct a regular assessment of our investment securities portfolio to determine whether any securities are impaired. If this assessment indicates that a credit loss exists, the present value of cash flows expected to be collected from the security is compared to the amortized cost basis of the security. If the present value of cash flows expected to be collected is less than the amortized cost basis, a credit loss exists and an allowance for credit losses is recorded for the credit loss, limited by the amount that the fair value is less than the amortized cost basis. Any impairment that has not been recorded through the allowance for credit losses is recognized in other comprehensive income. For the years ended December 31, 2022 and 2021, we did not record any credit losses related to our available-for-sale investment securities portfolio.

For our held-to-maturity investment securities, we utilize the Current Expected Credit Loss (“CECL”) approach to estimate lifetime expected credit losses. Substantially all of our held-to-maturity securities are issued by the U.S. Government, its agencies and government-sponsored enterprises. These securities have a long history of no credit losses and carry the explicit or implicit guarantee of the U.S. government. Therefore, as of December 31, 2022, we did not record an allowance for credit losses related to our held-to-maturity investment securities portfolio.

We are required to hold non-marketable equity securities, comprised of FHLB stock, as a condition of our membership in the FHLB system. Our FHLB stock is accounted for at cost, which equals par or redemption value. As of both December 31, 2022 and 2021, we held $10.1 million in FHLB stock, which is recorded as a component of other assets in our consolidated balance sheets.

See “Note 3. Investment Securities” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on our investment securities portfolio.

67

Table of Contents

Loans and Leases

Table 11 presents the composition of our loan and lease portfolio by major categories as of December 31, 2022 and 2021:

Loans and LeasesTable 11
December 31,
(dollars in thousands)20222021
Commercial and industrial:
Commercial and industrial excluding Paycheck Protection Program loans$2,217,604$1,870,657
Paycheck Protection Program loans18,293216,442
Total commercial and industrial2,235,8972,087,099
Commercial real estate4,132,3093,639,623
Construction844,643813,969
Residential:
Residential mortgage4,302,7884,083,367
Home equity line1,055,351876,608
Total residential5,358,1394,959,975
Consumer1,222,9341,229,939
Lease financing298,090231,394
Total loans and leases$14,092,012$12,961,999

Total loans and leases were $14.1 billion as of December 31, 2022, an increase of $1.1 billion or 9% from December 31, 2021, with increases in commercial and industrial loans, commercial real estate loans, construction loans, residential real estate loans and lease financing, partially offset by a decrease in PPP loans, which is included in commercial and industrial loans, and a decrease in consumer loans.

Commercial and industrial loans are made primarily to corporations, middle market and small businesses for the purpose of financing equipment acquisition, expansion, working capital and other general business purposes. We also offer a variety of automobile dealer flooring lines to our customers in Hawaii and California to assist with the financing of their inventory. Commercial and industrial loans were $2.2 billion as of December 31, 2022, an increase of $148.8 million or 7% from December 31, 2021. This increase was primarily due to increases in our automobile dealer flooring lines and Shared National Credits during the year, partially offset by a decrease in PPP loans.

Commercial real estate loans are secured by first mortgages on commercial real estate at loan to value (“LTV”) ratios generally not exceeding 75% and a minimum debt service coverage ratio of 1.20 to 1. The commercial properties are predominantly apartments, neighborhood and grocery anchored retail, industrial, office, and to a lesser extent, specialized properties such as hotels. The primary source of repayment for investor property and owner occupied property is cash flow from the property and the operating cash flow from the business, respectively. Commercial real estate loans were $4.1 billion as of December 31, 2022, an increase of $492.7 million or 14% from December 31, 2021. This increase was primarily due to an increase in U.S. Mainland and Hawaii commercial real estate loans during the year.

Construction loans are for the purchase or construction of a property for which repayment will be generated by the property. Loans in this portfolio are primarily for the purchase of land, as well as for the development of commercial properties, single family homes and condominiums. We classify loans as construction until the completion of the construction phase. Following construction, if a loan is retained by the Bank, the loan is reclassified to the commercial real estate or residential real estate classes of loans. Construction loans were $844.6 million as of December 31, 2022, an increase of $30.7 million or 4% from December 31, 2021. The increase was primarily due to an increase in U.S. Mainland and Hawaii construction loan draws during the year.

68

Table of Contents

Residential real estate loans are generally secured by 1-4 unit residential properties and are underwritten using traditional underwriting systems to assess the credit risks and financial capacity and repayment ability of the consumer. Decisions are primarily based on LTV ratios, debt-to-income (“DTI”) ratios, liquidity and credit scores. LTV ratios generally do not exceed 80%, although higher levels are permitted with mortgage insurance. We offer fixed rate mortgage products and variable rate mortgage products. Since our transition from LIBOR in late 2021, we now offer variable rate mortgage products based on SOFR with interest rates that are subject to change every six months after the third, fifth, seventh or tenth year, depending on the product. Prior to this, we offered variable rate mortgage products based on LIBOR with interest rates that were subject to change every year after the first, third, fifth or tenth year, depending on the product. Variable rate residential mortgage loans are underwritten at fully-indexed interest rates. We generally do not offer interest-only, payment-option facilities, Alt-A loans or any product with negative amortization. Residential real estate loans were $5.4 billion as of December 31, 2022, an increase of $398.2 million or 8% from December 31, 2021. This increase was due to increases in residential mortgages of $219.4 million and home equity lines of $178.8 million during the year.

Consumer loans consist primarily of open- and closed-end direct and indirect credit facilities for personal, automobile and household purchases as well as credit card loans. We seek to maintain reasonable levels of risk in consumer lending by following prudent underwriting guidelines, which include an evaluation of personal credit history, cash flow and collateral values based on existing market conditions. Consumer loans were $1.2 billion as of December 31, 2022, a decrease of $7.0 million or 1% from December 31, 2021. The decrease in consumer loans was primarily due to decreases in indirect automobile loans and other unsecured consumer loans.

Lease financing consists of commercial single investor leases and leveraged leases. Underwriting of new lease transactions is based on our lending policy, including but not limited to an analysis of customer cash flows and secondary sources of repayment, including the value of leased equipment, the guarantors’ cash flows and/or other credit enhancements. No new leveraged leases are being added to the portfolio and all remaining leveraged leases are running off. Lease financing was $298.1 million as of December 31, 2022, an increase of $66.7 million or 29% from December 31, 2021. The increase was primarily due to the closing of several large lease transactions during the year.

See “Note 4. Loans and Leases” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data and the discussion in “Analysis of Financial Condition — Allowance for Credit Losses” of this MD&A for more information on our loan and lease portfolio.

The Company’s loan and lease portfolio includes adjustable-rate loans, primarily tied to Prime and LIBOR, hybrid rate loans, for which the initial rate is fixed for a period from one year to as much as ten years, and fixed rate loans, for which the interest rate does not change through the life of the loan or the remaining life of the loan. Table 12 presents the recorded investment in our loan and lease portfolio as of December 31, 2022:

Loans and Leases by Rate TypeTable 12
December 31, 2022
Adjustable RateHybridFixed
(dollars in thousands)PrimeLIBORTreasurySOFRBSBYOtherTotalRateRateTotal
Commercial and industrial$282,803$601,241$$494,743$114,069$383,674$1,876,530$49,289$310,078$2,235,897
Commercial real estate387,9931,307,910990,509120,482834,8023,641,696129,027361,5864,132,309
Construction84,284363,54116207,11825,38528,776709,1206,082129,441844,643
Residential:
Residential mortgage24,907115,75736,398149,71870,316397,096376,8063,528,8864,302,788
Home equity line79593888797,249257,2141,055,351
Total residential25,702115,75736,491149,71870,316397,9841,174,0553,786,1005,358,139
Consumer318,5901,1111,2261,470322,3973,239897,2981,222,934
Lease financing298,090298,090
Total loans and leases$1,099,372$2,388,449$37,618$1,842,088$261,162$1,319,038$6,947,727$1,361,692$5,782,593$14,092,012
% by rate type at December 31, 20228%17%1%13%2%9%50%9%41%100%

69

Table of Contents

Tables 13 and 14 present the geographic distribution of our loan and lease portfolio as of December 31, 2022 and 2021:

Geographic Distribution of Loan and Lease PortfolioTable 13
December 31, 2022
U.S.Guam &Foreign &
(dollars in thousands)HawaiiMainland(1)SaipanOtherTotal
Commercial and industrial$917,232$1,192,766$98,601$27,298$2,235,897
Commercial real estate2,306,0751,435,512390,7224,132,309
Construction361,899475,7447,000844,643
Residential:
Residential mortgage4,152,272452150,0644,302,788
Home equity line1,020,53834,8131,055,351
Total residential5,172,810452184,8775,358,139
Consumer877,55041,647300,3243,4131,222,934
Lease financing90,755193,42313,912298,090
Total Loans and Leases$9,726,321$3,339,544$995,436$30,711$14,092,012
Percentage of Total Loans and Leases69%23%7%1%100%
Column 1Column 2
(1)For secured loans and leases, classification as U.S. Mainland is made based on where the collateral is located. For unsecured loans and leases, classification as U.S. Mainland is made based on the location where the majority of the borrower's business operations are conducted.

Geographic Distribution of Loan and Lease PortfolioTable 14
December 31, 2021
U.S.Guam &Foreign &
(dollars in thousands)HawaiiMainland(1)SaipanOtherTotal
Commercial and industrial$1,070,206$871,699$112,739$32,455$2,087,099
Commercial real estate2,226,4871,023,018389,9221963,639,623
Construction340,290467,3316,348813,969
Residential:
Residential mortgage3,949,5501,054132,7634,083,367
Home equity line845,51731,091876,608
Total residential4,795,0671,054163,8544,959,975
Consumer920,15417,278290,8391,6681,229,939
Lease financing68,246148,95014,198231,394
Total Loans and Leases$9,420,450$2,529,330$977,900$34,319$12,961,999
Percentage of Total Loans and Leases73%19%7%1%100%
Column 1Column 2
(1)For secured loans and leases, classification as U.S. Mainland is made based on where the collateral is located. For unsecured loans and leases, classification as U.S. Mainland is made based on the location where the majority of the borrower's business operations are conducted.

Our lending activities are concentrated primarily in Hawaii. However, we also have lending activities on the U.S. mainland, Guam and Saipan. Our commercial lending activities on the U.S. mainland include automobile dealer flooring activities in California, participation in the Shared National Credits Program and selective commercial real estate projects based on existing customer relationships. Our lease financing portfolio includes commercial leveraged and single investor lease financing activities both in Hawaii and on the U.S. mainland.  However, no new leveraged leases are being added to the portfolio and all remaining leveraged leases are running off. Our consumer lending activities are concentrated primarily in Hawaii and to a smaller extent, Guam and Saipan.

70

Table of Contents

Table 15 presents certain contractual loan maturity categories and sensitivities of those loans to changes in interest rates as of December 31, 2022:

Maturities for Loan and Lease Portfolio(1)Table 15
December 31, 2022
Due in OneDue After OneDue After FiveDue After
(dollars in thousands)Year or Lessto Five Yearsto Fifteen YearsFifteen YearsTotal
Commercial and industrial$809,437$1,028,324$320,518$77,618$2,235,897
Commercial real estate435,4582,006,6201,669,73820,4934,132,309
Construction331,464410,03087,44015,709844,643
Residential:
Residential mortgage26,43338,424468,6153,769,3164,302,788
Home equity line17,103115,514179,314743,4201,055,351
Total residential43,536153,938647,9294,512,7365,358,139
Consumer128,979837,295256,6601,222,934
Lease financing6,434141,309125,48724,860298,090
Total Loans and Leases$1,755,308$4,577,516$3,107,772$4,651,416$14,092,012
Total of loans and leases with:
Adjustable interest rates$1,547,547$3,297,385$1,803,932$298,863$6,947,727
Hybrid interest rates68,453169,537153,138970,5641,361,692
Fixed interest rates139,3081,110,5941,150,7023,381,9895,782,593
Total Loans and Leases$1,755,308$4,577,516$3,107,772$4,651,416$14,092,012
Column 1Column 2
(1)Based on contractual maturities, including extension and renewal options that are not unconditionally cancellable by the Company.

Credit Quality

We evaluate certain loans and leases, including commercial and industrial loans, commercial real estate loans and construction loans, individually for impairment and non-accrual status. A loan is considered to be impaired when it is probable that we will be unable to collect all amounts due according to the contractual terms of the loan. We generally place a loan on non-accrual status when management believes that collection of principal or interest has become doubtful or when a loan or lease becomes 90 days past due as to principal or interest, unless it is well secured and in the process of collection. Loans on non-accrual status are generally classified as impaired, but not all impaired loans are necessarily placed on non-accrual status. See “Note 5. Allowance for Credit Losses” in the notes to consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information about our credit quality indicators.

For purposes of managing credit risk and estimating the ACL, management has identified three categories of loans (commercial, residential real estate and consumer) that we use to develop our systematic methodology to determine the ACL. The categorization of loans for the evaluation of credit risk is specific to our credit risk evaluation process and these loan categories are not necessarily the same as the loan categories used for other evaluations of our loan portfolio. See “Note 5. Allowance for Credit Losses” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information about our approach to estimating the ACL.

The following tables and discussion address non-performing assets, loans and leases that are 90 days past due but are still accruing interest, impaired loans and loans modified in a troubled debt restructuring.

71

Table of Contents

Non-Performing Assets and Loans and Leases Past Due 90 Days or More and Still Accruing Interest

Table 16 presents information on our Non-Performing Assets (“NPAs”) and Accruing Loans and Leases Past Due 90 Days or More as of December 31, 2022 and 2021:

Non-Performing Assets and Accruing Loans and Leases Past Due 90 Days or MoreTable 16
December 31,
(dollars in thousands)20222021
Non-Performing Assets
Non-Accrual Loans and Leases
Commercial Loans:
Commercial and industrial$1,215$718
Commercial real estate727727
Total Commercial Loans1,9421,445
Residential Loans:
Residential mortgage6,1665,637
Home equity line3,797
Total Residential Loans9,9635,637
Total Non-Accrual Loans and Leases11,9057,082
Other Real Estate Owned ("OREO")91175
Total Non-Performing Assets$11,996$7,257
Accruing Loans and Leases Past Due 90 Days or More
Commercial Loans:
Commercial and industrial$291$740
Residential Loans:
Residential mortgage58987
Home equity line3,681
Total Residential Loans584,668
Consumer2,8851,800
Total Accruing Loans and Leases Past Due 90 Days or More$3,234$7,208
Restructured Loans on Accrual Status and Not Past Due 90 Days or More$25,399$34,893
Total Loans and Leases$14,092,012$12,961,999
Ratio of Non-Accrual Loans and Leases to Total Loans and Leases0.08%0.05%
Ratio of Non-Performing Assets to Total Loans and Leases and OREO0.09%0.06%
Ratio of Non-Performing Assets and Accruing Loans and Leases Past Due 90 Days or More to Total Loans and Leases and OREO0.11%0.11%

Table 17 presents the activity in NPAs for the years ended December 31, 2022 and 2021:

Non-Performing AssetsTable 17
Year Ended December 31,
(dollars in thousands)20222021
Balance at beginning of year$7,257$9,082
Additions8,5276,100
Reductions
Payments(1,906)(1,608)
Return to accrual status(760)(4,056)
Sales of other real estate owned(314)(141)
Transfers to loans held for sale(288)(1,840)
Charge-offs/write-downs(520)(280)
Total Reductions(3,788)(7,925)
Balance at end of year$11,996$7,257

The level of NPAs represents an indicator of the potential for future credit losses. NPAs consist of non-accrual loans and leases and OREO. Changes in the level of non-accrual loans and leases typically represent increases for loans and leases that reach a specified past due status, offset by reductions for loans and leases that are charged-off, paid down, sold, transferred to held for sale classification, transferred to OREO or are no longer classified as non-accrual because they have returned to accrual status as a result of continued performance and an improvement in the borrower’s financial condition and loan repayment capabilities.

72

Table of Contents

Total NPAs were $12.0 million as of December 31, 2022, an increase of $4.7 million or 65% from December 31, 2021. The ratio of our NPAs to total loans and leases and OREO was 0.09% as of December 31, 2022, a three basis point increase from December 31, 2021. The increase in total NPAs was due to a $3.8 million increase in home equity lines, a $0.5 million increase in residential mortgage loans and a $0.5 million increase in commercial and industrial loans, partially offset by a $0.1 million decrease in OREO.

The largest component of our NPAs continues to be residential mortgage loans. The level of these NPAs remains elevated due to a lengthy judicial foreclosure process in Hawaii. As of December 31, 2022, residential mortgage non-accrual loans were $6.2 million, an increase of $0.5 million or 9% from December 31, 2021. This increase was due to additions in residential mortgage loans of $3.6 million, offset by $1.8 million in payments, $0.8 million in returns to accrual status, $0.3 million in charge-offs and $0.2 million in transfers to OREO. As of December 31, 2022, our residential mortgage non-accrual loans were comprised of 35 loans with a weighted average current loan-to-value (“LTV”) ratio of 36%.

Commercial and industrial non-accrual loans were $1.2 million as of December 31, 2022, an increase of $0.5 million or 69% from December 31, 2021. This increase was due to additions in commercial and industrial loans totaling $1.0 million, offset by $0.3 million in transfers to loans held for sale and $0.2 million in charge-offs.

Home equity line non-accrual loans were $3.8 million as of December 31, 2022, an increase of $3.8 million from December 31, 2021. This increase was due to the transfer of home equity lines past due 90 days or more to non-accrual loans.

OREO represents property acquired as a result of borrower defaults on loans. OREO is recorded at fair value, less estimated selling costs, at the time of foreclosure. On an ongoing basis, properties are appraised as required by market conditions and applicable regulations. As of December 31, 2022 and 2021, OREO was $0.1 million and $0.2 million, respectively, which was comprised of one residential property as of both December 31, 2022 and 2021.

Loans and Leases Past Due 90 Days or More and Still Accruing Interest. Loans and leases in this category are 90 days or more past due, as to principal or interest, and are still accruing interest because they are well secured and in the process of collection.

Loans and leases past due 90 days or more and still accruing interest were $3.2 million as of December 31, 2022, a decrease of $4.0 million or 55% as compared to December 31, 2021. This decrease was due to decreases in home equity lines of $3.7 million, residential mortgage loans of $0.9 million and commercial and industrial loans of $0.4 million, offset by an increase in consumer loans of $1.1 million that were past due 90 days or more and still accruing interest as of December 31, 2022.

Impaired Loans. A loan is impaired when, based on current information and events, it is probable that a creditor will be unable to collect all amounts due according to the contractual terms of the loan agreement. For a loan that has been modified in a troubled debt restructuring, the contractual terms of the loan agreement refer to the contractual terms specified by the original loan agreement, not the contractual terms specified by the modified loan agreement.

Impaired loans were $37.8 million and $42.2 million as of December 31, 2022 and 2021, respectively. These impaired loans had a related ACL of $5.2 million and $4.2 million as of December 31, 2022 and 2021, respectively. The decrease in impaired loans during 2022 was primarily due to decreases in consumer loans of $5.4 million, commercial real estate loans of $1.3 million and residential mortgage loans of $1.1 million, partially offset by an increase in home equity lines of $3.8 million. The change in the impaired loan balance includes charge-offs and paydowns. For the years ended December 31, 2022 and 2021, we recorded charge-offs of $2.8 million and $1.8 million, respectively, related to our total impaired loans. Our impaired loans are considered in management’s assessment of the overall adequacy of the ACL.

If interest due on the balances of all non-accrual loans as of December 31, 2022 had been accrued under the original terms, approximately $0.5 million in additional interest income would have been recorded in the year ended December 31, 2022 and approximately $0.3 million in additional interest income would have been recorded for 2021. Actual interest income recorded on these loans was $0.4 million for both the years ended December 31, 2022 and 2021.

73

Table of Contents

Paycheck Protection Program

We participated in the PPP offered by the Small Business Administration (“SBA”). The PPP was intended to help small businesses impacted by the COVID-19 pandemic by providing “fully forgivable” loans to cover payroll expenses, including employee benefits, and can also be used for various other eligible expenses. PPP loans have a fixed interest rate of one percent per annum and a maturity date of up to five years, with the ability to prepay the loan in full without penalty. The first payment is deferred until the date the SBA remits the borrower’s loan forgiveness amount to the Bank, or if the borrower does not apply for loan forgiveness, 10 months after the end of the borrower’s loan forgiveness covered period. Interest will continue to accrue during the initial deferment period. The borrower may apply with the Bank for loan forgiveness of the amount due on the loan in an amount equal to payroll, employee benefits, and other eligible expenses incurred, subject to limitations, in accordance with the PPP and the CARES Act, as amended by the Paycheck Protection Program Flexibility Act of 2020 (the “PPPF Act”) and the Consolidated Appropriations Act – 2021 (the “CAA”). Because the purpose of the PPP is to help small businesses keep their workers employed and paid, if the business spends less than 60% of loan proceeds on payroll costs, uses the loan proceeds for non-payroll costs that are not eligible expenses, or significantly reduces its employee count or compensation levels without qualifying for other exceptions, a portion of the loan will not be forgiven, and the business will be required to repay that portion of the loan to the Bank over the remaining term of the loan.

Table 18 presents information on our PPP loans outstanding as of December 31, 2022 and 2021, to borrowers operating in industries we consider to be the most impacted by the COVID-19 pandemic (“high impact industries”) and all other industries:

PPP Loans Outstanding to Borrowers by IndustryTable 18
December 31, 2022December 31, 2021
NumberAmortizedNumberAmortized
(dollars in thousands)of LoansCost Basisof LoansCost Basis
PPP Loans Outstanding to Borrowers by Industry
High Impact Industries:
Food service39$8,632207$61,025
Automobile dealers97,544
Retail151,8939813,961
Hospitality/Hotel81,0483831,979
Transportation4142283,408
Total PPP Loans Outstanding to Borrowers Operating in High Impact Industries6611,715380117,917
All other industries (1)946,57860598,525
Total PPP Loans Outstanding (2)160$18,293985$216,442
Total Loans and Leases$14,092,012$12,961,999
Ratio of PPP Loans Outstanding to Borrowers Operating in High Impact Industries to Total Loans and Leases0.1%0.9%
Ratio of PPP Loans Outstanding to Total Loans and Leases0.1%1.7%
Column 1Column 2
(1)“All other industries” represent borrowers that received PPP loans that did not operate in the five high impact industries listed above. At December 31, 2022, this was primarily comprised of the administrative and support services, real estate, and construction industries. At December 31, 2021, this was primarily comprised of the construction, health care, administrative and support services, and arts and entertainment industries.
Column 1Column 2
(2)At December 31, 2022, outstanding loan balances are reported net of deferred loan costs and fees of nil and $0.3 million, respectively. At December 31, 2021, outstanding loan balances are reported net of deferred loan costs and fees of $0.2 million and $5.4 million, respectively.

74

Table of Contents

Loans Modified in a Troubled Debt Restructuring

Table 19 presents information on loans whose terms have been modified in a troubled debt restructuring (“TDR”) as of December 31, 2022 and 2021:

Loans Modified in a Troubled Debt RestructuringTable 19
December 31,
(dollars in thousands)20222021
Commercial and industrial$1,369$1,956
Commercial real estate5,8207,121
Construction302689
Total commercial7,4919,766
Residential mortgage9,13310,828
Consumer10,27915,710
Total$26,903$36,304

Loans modified in a TDR were $26.9 million as of December 31, 2022, a decrease of $9.4 million from 2021. This decrease was primarily due to decreases in consumer loans of $5.4 million, residential mortgages of $1.7 million, commercial real estate loans of $1.3 million, commercial and industrial loans of $0.6 million and construction loans of $0.4 million. As of December 31, 2022, $25.4 million or 94% of our loans modified in a TDR were performing in accordance with their modified contractual terms and were on accrual status.

Generally, loans modified in a TDR are returned to accrual status after the borrower has demonstrated performance under the modified terms by making six consecutive timely payments. See “Note 1. Organization and Summary of Significant Accounting Policies” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information.

75

Table of Contents

Allowance for Credit Losses for Loans and Leases & Reserve for Unfunded Commitments

Table 20 presents an analysis of our ACL for the years ended December 31, 2022 and 2021:

Allowance for Credit Losses and Reserve for Unfunded CommitmentsTable 20
December 31,
(dollars in thousands)20222021
Balance at Beginning of Year$187,584$239,057
Loans and Leases Charged-Off
Commercial Loans:
Commercial and industrial(2,012)(5,949)
Commercial real estate(750)(66)
Total Commercial Loans(2,762)(6,015)
Residential Loans:
Residential mortgage(103)(632)
Home equity line(1,175)(342)
Total Residential Loans(1,278)(974)
Consumer(16,848)(16,634)
Total Loans and Leases Charged-Off(20,888)(23,623)
Recoveries on Loans and Leases Previously Charged-Off
Commercial Loans:
Commercial and industrial897867
Commercial real estate1439
Construction266
Lease financing60
Total Commercial Loans9711,172
Residential Loans:
Residential mortgage418261
Home equity line713117
Total Residential Loans1,131378
Consumer7,5459,600
Total Recoveries on Loans and Leases Previously Charged-Off9,64711,150
Net Loans and Leases Charged-Off(11,241)(12,473)
Provision for Credit Losses1,392(39,000)
Balance at End of Year$177,735$187,584
Components:
Allowance for Credit Losses$143,900$157,262
Reserve for Unfunded Commitments33,83530,322
Total Allowance for Credit Losses and Reserve for Unfunded Commitments$177,735$187,584
Average Loans and Leases Outstanding$13,314,821$13,034,295
Ratio of Net Loans and Leases Charged-Off to Average Loans and Leases Outstanding0.08%0.10%
Ratio of Allowance for Credit Losses for Loans and Leases to Loans and Leases Outstanding1.02%1.21%
Ratio of Allowance for Credit Losses for Loans and Leases to Non-accrual Loans and Leases12.09x22.21x

Tables 21 and 22 present the allocation of the ACL by loan category, in both dollars and as a percentage of total loans and leases outstanding, as of December 31, 2022 and 2021:

Allocation of the Allowance for Credit Losses by Loan and Lease CategoryTable 21
December 31, 2022
AllocatedLoan
ACL ascategory as
% of loan or% of total
leaseloans and
(dollars in thousands)Amountcategoryleases
Commercial and industrial$14,5640.65%15.87%
Commercial real estate43,8101.0629.31
Construction5,8430.695.99
Lease financing1,5510.522.13
Total commercial65,7680.8853.30
Residential mortgage35,1750.8230.53
Home equity line8,2960.797.49
Total residential43,4710.8138.02
Consumer34,6612.838.68
Total$143,9001.02%100.00%

76

Table of Contents

Allocation of the Allowance for Credit Losses by Loan and Lease CategoryTable 22
December 31, 2021
AllocatedLoan
ACL ascategory as
% of loan or% of total
leaseloans and
(dollars in thousands)Amountcategoryleases
Commercial and industrial$20,0800.96%16.10%
Commercial real estate42,9511.1828.08
Construction9,7731.206.28
Lease financing1,6590.721.79
Total commercial74,4631.1052.25
Residential mortgage34,3640.8431.50
Home equity line5,6420.646.76
Total residential40,0060.8138.26
Consumer42,7933.489.49
Total$157,2621.21%100.00%

Table 23 presents the net charge-offs (recoveries) to average loans and leases by category during the years ended December 31, 2022 and 2021:

Net Charge-Offs (Recoveries) to Average Loans and Leases By CategoryTable 23
December 31,
20222021
Commercial and industrial0.06%0.20%
Commercial real estate0.02
Construction(0.03)
Lease financing(0.02)
Total commercial0.030.07
Residential mortgage(0.01)0.01
Home equity line0.050.03
Total residential0.01
Consumer0.760.55
Total loans and leases0.08%0.10%

As of December 31, 2022, the ACL was $143.9 million or 1.02% of total loans and leases outstanding, compared with an ACL of $157.3 million or 1.21% of total loans and leases outstanding as of December 31, 2021. The decrease in the ACL was primarily due to the release of certain qualitative overlays, such as the COVID-19 overlay in the residential portfolio, and continued improvement in credit quality during the year ended December 31, 2022. The ACL continues to incorporate downside risks due to the current macro-economic outlook and geopolitical instability that could impact credit losses.

Net charge-offs of loans and leases were $11.2 million or 0.08% of total average loans and leases for the year ended December 31, 2022 compared to $12.5 million or 0.10% for 2021. Net charge-offs in our commercial lending portfolio were $1.8 million for the year ended December 31, 2022 compared to net charge-offs of $4.8 million for 2021. Net charge-offs in our residential lending portfolio were $0.1 million for the year ended December 31, 2022 compared to net charge-offs of $0.6 million for 2021. Net charge-offs in our consumer lending portfolio were $9.3 million for the year ended December 31, 2022 compared to net charge-offs of $7.0 million for 2021. Net charge-offs in our consumer portfolio segment include those related to credit card, automobile loans, installment loans and small business lines of credit and reflect the inherent risk associated with these loans.

77

Table of Contents

Although we determine the amount of each component of the ACL separately, the ACL as a whole was considered appropriate by management as of December 31, 2022 and 2021 Furthermore, as of December 31, 2022, while the allocation of our ACL to each of our portfolio segments was lower as compared to December 31, 2021, the ACL was considered adequate based on our ongoing analysis of estimated expected credit losses, credit risk profiles, current economic outlook, coverage ratios and other relevant factors. We will continue to monitor factors that drive expected credit losses including the uncertainty of the economy as it is recovering from the pandemic and the impact on local businesses and our customers, inflation and geopolitical instability.

See “Note 5. Allowance for Credit Losses” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on the ACL.

Goodwill

Goodwill was $995.5 million as of both December 31, 2022 and 2021. Our goodwill originated from the acquisition of the Company by BNPP in December of 2001. Goodwill generated in that acquisition was recorded on the balance sheet of the Bank as a result of push down accounting treatment, and remains on our consolidated balance sheets.

The Company’s policy is to assess goodwill for impairment at the reporting unit level on an annual basis or between annual assessments if a triggering event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying amount. Impairment is the condition that exists when the carrying amount of a reporting unit exceeds its fair value. The Company performed its annual assessment of the criteria included in Accounting Standards Codification Topic 350, Intangibles – Goodwill and Other, and based on such assessment, the Company concluded that there was no impairment in our goodwill for the year ended December 31, 2022. Future events, including the ongoing impacts of the COVID-19 pandemic, volatility in domestic and global markets, geopolitical concerns, inflation concerns, global supply chain issues, and other factors affecting the economy, that could cause a significant decline in our expected future cash flows or a significant adverse change in our business or the business climate may necessitate taking charges in future reporting periods related to the impairment of our goodwill.

Other Assets

Other assets were $797.0 million as of December 31, 2022, an increase of $153.7 million or 24% from December 31, 2021. This increase was due to a $166.1 million increase in deferred tax assets, primarily due to the tax effect of unrealized gains and losses in other comprehensive income, and a $44.4 million increase in prepaid expenses. This was partially offset by a $40.0 million decrease in interest rate swap agreements and a $16.9 million decrease in affordable housing and other tax credit investment partnership interests.

Deposits

Deposits are the primary funding source for the Bank and are acquired from a broad base of local markets, including both individual and corporate customers. We obtain funds from depositors by offering a range of deposit types, including demand, savings, money market and time.

78

Table of Contents

Table 24 presents the composition of our deposits as of December 31, 2022 and December 31, 2021:

DepositsTable 24
December 31,
(dollars in thousands)20222021
U.S.:
Demand$7,978,046$8,498,187
Savings5,957,3686,214,566
Money Market3,714,2443,751,054
Time2,265,1631,587,678
Foreign(1):
Demand886,600895,676
Savings425,542398,209
Money Market251,179282,016
Time210,887188,760
Total Deposits(2)$21,689,029$21,816,146
Column 1Column 2
(1)Foreign deposits were comprised of Guam and Saipan deposit accounts.
Column 1Column 2
(2)Public deposits were $1.9 billion as of December 31, 2022, an increase of $0.8 billion or 70% compared to December 31, 2021.

Total deposits were $21.7 billion as of December 31, 2022, a decrease of $0.1 billion or 1% from December 31, 2021. The decrease in deposit balances stemmed primarily from a $841.5 million decrease in non-public demand deposit balances and a $234.2 million decrease in public savings deposit balances. These decreases were partially offset by a $704.0 million increase in public time deposit balances and a $312.3 million increase in public demand deposit balances.

As of December 31, 2022 and 2021, the Company had $13.3 billion and $14.7 billion, respectively, in uninsured deposits.

Table 25 presents the amount of time deposits that are in excess of the FDIC insurance limit, further segregated by time remaining until maturity, as of December 31, 2022:

Uninsured Time DepositsTable 25
(dollars in thousands)December 31, 2022
Three months or less$939,823
Over three through six months313,742
Over six through twelve months339,674
Over twelve months154,804
Total$1,748,043

Short-term Borrowings

As of December 31, 2022, the Company’s short-term borrowings consisted of $75.0 million in federal funds purchased with a 4.35% annual interest rate that matured in January 2023. There were no short-term borrowings as of December 31, 2021.

As of December 31, 2022 and 2021, the available remaining borrowing capacity with the FHLB was $2.5 billion and $1.8 billion, respectively. The FHLB borrowing capacity was secured by residential real estate loan collateral as of December 31, 2022 and 2021.

79

Table of Contents

Pension and Postretirement Plan Obligations

We have a qualified noncontributory defined benefit pension plan, an unfunded supplemental executive retirement plan for certain key executives (“SERP”), a directors’ retirement plan, a non-qualified pension plan for eligible directors and a postretirement benefit plan providing life insurance and healthcare benefits that we offer to our directors and employees, as applicable. The qualified noncontributory defined benefit pension plan, the SERP and the directors’ retirement plan are all frozen plans to new participants. In March 2019, the Company’s board of directors approved an amendment to the SERP to freeze the SERP, which became effective on July 1, 2019. As a result of the amendment, since the effective date, there have not been any, and there will be no, new accruals of benefits, including service accruals. Existing benefits under the SERP, as of the effective date of the amendment described above, will otherwise continue in accordance with the terms of the SERP. To calculate annual pension costs, we use the following key variables: (1) size of the employee population, length of service and estimated compensation increases; (2) actuarial assumptions and estimates; (3) expected long-term rate of return on plan assets; and (4) discount rate.

Pension and postretirement benefit plan obligations, net of pension plan assets, were $93.9 million as of December 31, 2022, a decrease of $25.3 million or 21% from December 31, 2021. The balance as of December 31, 2022 included retirement benefits payable of $102.6 million for the Company’s underfunded plans, partially offset by pension plan assets for overfunded plans, recorded as a component of other assets on the consolidated balance sheets, of $8.7 million.

See “Note 14. Benefit Plans” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on our pension and postretirement benefit plans.

Capital

The Company and the Bank are subject to the Capital Rules, which implemented the Basel Committee on Banking Supervision’s December 2010 final capital framework for strengthening international capital standards, known as Basel III, and various provisions of the Dodd-Frank Wall Street Reform and Consumer Protection Act. The Capital Rules require bank holding companies and their bank subsidiaries to maintain substantially more capital than previously required, with a greater emphasis on common equity. The Capital Rules, among other things, (i) impose a capital measure called CET1, (ii) specify that Tier 1 capital consists of CET1 and ‘‘Additional Tier 1 capital’’ instruments meeting specified requirements, (iii) define CET1 narrowly by requiring that most deductions/adjustments to regulatory capital measures be made to CET1 and not to the other components of capital and (iv) expand the scope of the deductions/adjustments to capital as compared to existing regulations.

The Capital Rules also require a 2.5% capital conservation buffer designed to absorb losses during periods of economic stress. The capital conservation buffer is composed entirely of CET1, on top of these minimum risk weighted asset ratios, effectively resulting in minimum ratios of (i) 7% CET1 to risk-weighted assets, (ii) 8.5% Tier 1 capital to risk-weighted assets, and (iii) 10.5% total capital to risk-weighted assets.

80

Table of Contents

As of December 31, 2022, our capital levels remained characterized as “well capitalized” under the Capital Rules. Our regulatory capital ratios, calculated in accordance with the Capital Rules, are presented in Table 26 below. There have been no conditions or events since December 31, 2022 that management believes have changed either the Company’s or the Bank’s capital classifications.

Regulatory CapitalTable 26
December 31,December 31,
(dollars in thousands)20222021
Stockholders' Equity$2,269,005$2,656,912
Less:
Goodwill995,492995,492
Accumulated other comprehensive loss, net(639,254)(121,693)
Common Equity Tier 1 Capital and Tier 1 Capital$1,912,767$1,783,113
Add:
Qualifying allowance for credit losses and reserve for unfunded commitments177,735182,167
Total Capital$2,090,502$1,965,280
Risk-Weighted Assets$16,182,743$14,567,961
Key Regulatory Capital Ratios
Common Equity Tier 1 Capital Ratio11.82%12.24%
Tier 1 Capital Ratio11.82%12.24%
Total Capital Ratio12.92%13.49%
Tier 1 Leverage Ratio8.11%7.24%

Total stockholders’ equity was $2.3 billion as of December 31, 2022, a decrease of $387.9 million or 15% from December 31, 2021. The decrease in stockholders’ equity was primarily due to net unrealized losses in our investment securities portfolio, net of tax, of $531.8 million and dividends declared and paid to the Company’s stockholders of $132.6 million. This was partially offset by earnings for the year ended December 31, 2022 of $265.7 million.

In January 2022, the Company announced a stock repurchase program for up to $75.0 million of its outstanding common stock during 2022. Under this plan, the Company repurchased 397,185 shares at a total cost of approximately $9.5 million during 2022. In January 2023, the Company announced a stock repurchase program for up to $40.0 million of its outstanding common stock during 2023. The timing and exact amount of stock repurchases, if any, will be subject to management’s discretion and various factors, including the Company’s capital position and financial performance, as well as market conditions. The stock repurchase program may be suspended, terminated or modified at any time for any reason.

In January 2023, the Company’s Board of Directors declared a quarterly cash dividend of $0.26 per share on our outstanding shares. The dividend is to be paid on March 3, 2023 to shareholders of record at the close of business on February 17, 2023.

Critical Accounting Policies

Our consolidated financial statements were prepared in accordance with GAAP and follow general practices within the industries in which we operate. The most significant accounting policies we follow are presented in “Note 1. Organization and Summary of Significant Accounting Policies” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data. Application of these principles requires us to make estimates, assumptions and judgments that affect the amounts reported in the consolidated financial statements and accompanying notes. Most accounting policies are not considered by management to be critical accounting policies. Several factors are considered in determining whether or not a policy is critical in the preparation of the consolidated financial statements. These factors include among other things, whether the policy requires management to make difficult, subjective and complex judgments about matters that are inherently uncertain and because it is likely that materially different amounts would be reported under different conditions or using different assumptions. The accounting policies which we believe to be most critical in preparing our consolidated financial statements are those that are related to the determination of the ACL, goodwill, fair value estimates, pension and postretirement benefit obligations and income taxes.

81

Table of Contents

Allowance for Credit Losses

Management's evaluation of the adequacy of the ACL is often the most critical of accounting estimates for a financial institution. Our determination of the amount of the ACL is a critical accounting estimate as it requires significant reliance on the accuracy of credit risk ratings on individual borrowers, the use of estimates and significant judgment as to the amount and timing of expected future cash flows on impaired loans, significant reliance on estimated loss rates on portfolios and consideration of our evaluation of macro-economic factors and trends. While our methodology in establishing the ACL attributes portions of the ACL to the commercial, residential real estate and consumer portfolio segments, the entire ACL is available to absorb credit losses in the total loan and lease portfolio.

The ACL is a valuation account that is deducted from the amortized cost basis of loans and leases to present the net amount expected to be collected from loans and leases. Loans and leases are charged-off against the ACL when management believes the uncollectibility of a loan or lease balance is confirmed. Expected recoveries do not exceed the aggregate of amounts previously charged-off and expected to be charged-off. Changes in the ACL and, therefore, in the related Provision, can materially affect net income. In applying the judgment and review required to determine the ACL, management considers changes in economic conditions, customer behavior, and collateral value, among other factors. From time to time, economic factors or business decisions may affect the composition and mix of the loan and lease portfolio, causing management to increase or decrease the ACL.

The following are some of the significant judgments and inherent limitations which affect the estimate of the ACL:

Column 1Column 2Column 3
The Accuracy of Internal Credit Risk Ratings, Monitoring of Loans Past Due and Delinquency Trends. The ACL related to our commercial portfolio segment is generally most sensitive to the accuracy of internal credit risk ratings assigned to each borrower. Commercial loan risk ratings are evaluated based on each situation by experienced senior credit officers and are subject to periodic review by an independent internal team of credit specialists.
Column 1Column 2Column 3
Data. We have applied considerable judgments about the sufficiency and applicability of our internal data to provide an accurate view of historical loss information. For each of our portfolio segments we have examined between 8 and 12 years of historical data. For many of our residential real estate and consumer loan classes, we have assumed that the historical loss period observed is sufficient to capture a full credit loss cycle and that the credit loss exposures observed over this historical loss period are representative of those for which we will be making estimates of future expected credit losses under CECL. In making this assumption, we have relied on the fact that the historical loss period incorporated the most recent observed recessionary period as well as the subsequent period of sustained recovery and growth.
Column 1Column 2Column 3
Reasonable and Supportable Forecast Period. For contractual periods which extend beyond the one-year reasonable and supportable forecast period, management elected an immediate reversion to the mean approach. Management will continue to assess whether a one-year reasonable and supportable forecast period is appropriate. Changes to the economic environment and uncertainty with regards to the timing and extent of an economic recovery may result in management decreasing or increasing the current reasonable and supportable forecast period.
Column 1Column 2Column 3
Economic Adjustments over the Reasonable and Supportable Forecast Period. The Company’s economic forecast framework allows management to use judgment in selecting the economic model input and output.
Column 1Column 2Column 3
Qualitative Adjustments. For risks not captured in the long-run default rates or in the economic forecast model, the Company applies segment level dollar adjustments. These adjustments are estimated based on the best information available as of the reporting date and may include, as appropriate, overlays to account for economic related conditions not captured in the economic forecast model but expected to potentially impact losses, adjustments for model limitations, regulatory determinants, overlays for natural disasters, and other events such as the COVID-19 pandemic.

82

Table of Contents

Column 1Column 2Column 3
Identification and Measurement of Individually Assessed Loans, including Loans Modified in a TDR. Our experienced senior credit officers may consider a loan impaired based on their evaluation of current information and events, including loans modified in a TDR. The measurement of impairment is typically based on an analysis of the present value of expected future cash flows. The development of these expectations requires significant management judgment and estimation.

The ACL for loans and leases was $143.9 million as of December 31, 2022, which represented a decrease of $13.4 million, compared to the ACL for loans and leases of $157.3 million as of December 31, 2021. The decrease in the ACL for loans and leases was primarily due to the release of certain qualitative overlays, such as the COVID-19 overlay in the residential portfolio, and continued improvement in credit quality during the year ended December 31, 2022. The reserve for unfunded commitments was $33.8 million as of December 31, 2022, which represented an increase of $3.5 million, compared to the reserve for unfunded commitments of $30.3 million as of December 31, 2021. The ACL for loans and leases and the reserve for unfunded commitments continue to incorporate downside risks due to the current macro-economic outlook and geopolitical instability that could impact credit losses.

To illustrate the sensitivity of the Company’s ACL model to credit quality, we downgraded the internal credit risk ratings on commercial loans by one grade and reduced FICO scores on retail loans by ten points. Downgrading 1% of our commercial portfolio would increase the ACL at December 31, 2022 by approximately $1.4 million, and reducing FICO scores on the entire retail portfolio would increase the ACL at December 31, 2022 by approximately $4.0 million. These sensitivity analyses are hypothetical and have been provided only to indicate the potential impact that changes in internal credit risk ratings and FICO scores may have on the ACL estimate, with all other inputs remaining constant.

See “Note 5. Allowance for Credit Losses” in the notes to the consolidated financial statements included in Item 8. Financial Statement and Supplementary Data and “Analysis of Financial Condition — Allowance for Credit Losses” for more information on the ACL.

Goodwill

Goodwill represents the cost of acquired businesses in excess of the fair value of the net assets acquired. The Company’s policy is to assess goodwill for impairment at the reporting unit level on an annual basis at December 31 or between annual assessments if a triggering event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying amount. Goodwill is tested for impairment by comparing the estimated fair value of each reporting unit with its carrying amount. Impairment is the condition that exists when the carrying amount of a reporting unit exceeds its fair value, and an impairment loss would be recognized in an amount equal to that excess. Subsequent reversals of goodwill impairment are prohibited.

The fair value of our reporting units is estimated using valuation methods based on the market and income approaches:

Column 1Column 2Column 3
The market approach involves the calculation of valuation multiples of comparable public companies (e.g., based on market capitalization, net income, book equity and tangible book equity). Because the initial fair value determined under the market approach represents a noncontrolling interest, a control premium is applied to arrive at the estimated fair value on a controlling basis. The key assumptions with respect to this method are the selected multiples and control premium.

Column 1Column 2Column 3
The income approach uses a discounted cash flow (DCF) method to value a company on a going concern basis. The DCF method is based on the present value of (1) multi-period projections of free cash flows and (2) a terminal value. The sum of the present value of the cash flows from the discrete period and the present value of the terminal value represents the fair value of the reporting unit under the income approach. The projected cash flows and terminal value are converted to present value through applying a discount rate. The key assumptions with respect to this method are the determination of the free cash flows, discount rate and terminal value.

The Company performed its annual quantitative impairment test in accordance with Accounting Standards Codification Topic 350, Intangibles – Goodwill and Other, and based on such assessment, the Company concluded that there was no impairment in our goodwill for the year ended December 31, 2022.

83

Table of Contents

Estimating the fair value of a reporting unit requires significant judgment and often involves the use of estimates and assumptions that could have a significant effect on whether or not an impairment charge is recorded and the magnitude of such a charge. Changes in these factors, as well as downturns in economic or business conditions, including the ongoing impacts of the COVID-19 pandemic, volatility in domestic and global markets, geopolitical concerns, inflation concerns, global supply chain issues, and other factors affecting the economy, that could have a significant adverse impact on the fair value of our reporting units in relation to their carrying amounts and could necessitate taking charges in future reporting periods related to the impairment of our goodwill.

Because there was no impairment for the current year ended December 31, 2022, our goodwill balance remained unchanged at December 31, 2022, compared to December 31, 2021.

To illustrate a hypothetical sensitivity analysis, a 100-basis point increase in the discount rate assumption across each of the Company’s reporting units would not have resulted in a fair value below the respective reporting unit’s carrying value.

See “Note 7. Other Assets” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on goodwill.

Fair Value Measurements

Fair value is the price that would be received to sell an asset or paid to transfer a liability in the principal or most advantageous market for an asset or liability in an orderly transaction between market participants at the measurement date. The degree of management judgment involved in determining the fair value of a financial instrument is dependent upon the availability of quoted market prices or observable market inputs. For financial instruments that are traded actively and have quoted market prices or observable market inputs, there is minimal subjectivity involved in measuring fair value. However, when quoted market prices or observable market inputs are not fully available, significant management judgment may be necessary to estimate fair value. In developing our fair value measurements, we maximize the use of observable inputs and minimize the use of unobservable inputs.

The fair value hierarchy defines Level 1 valuations as those based on quoted prices, unadjusted, for identical instruments traded in active markets. Level 2 valuations are those based on quoted prices for similar instruments in active markets, quoted prices for identical or similar instruments in markets that are not active or model-based valuation techniques for which all significant assumptions are observable in the market. Level 3 valuations are based on model-based techniques that use at least one significant assumption not observable in the market, or significant management judgment or estimation, some of which may be internally developed.

84

Table of Contents

Financial assets that are recorded at fair value on a recurring basis include available for sale investment securities, and derivative financial instruments. As of December 31, 2022 and 2021, $3.2 billion or 13% and $8.5 billion or 34%, respectively, of our total assets consisted of financial assets recorded at fair value on a recurring basis and most of these financial assets consisted of available for sale investment securities measured using information from a third-party pricing service. These investments in debt securities and mortgage backed securities were classified in Level 2 of the fair value hierarchy. Financial liabilities that were recorded at fair value on a recurring basis were comprised of derivative financial instruments. As of December 31, 2022 and 2021, $50.1 million or less than 1% and $6.8 million or less than 1%, respectively, of our total liabilities, consisted of financial liabilities recorded at fair value on a recurring basis. As of December 31, 2022 and 2021, $49.3 million and $1.2 million, respectively, was classified in Level 2 of the fair value hierarchy and $0.9 million and $5.5 million, respectively, was classified in Level 3 of the fair value hierarchy. As of December 31, 2022 and 2021, the liability which was classified in Level 3 of the fair value hierarchy was related to the sale of our Visa Class B restricted shares in 2016. We recorded a derivative liability which requires payment to the buyer of the Visa Class B restricted shares in the event Visa further reduces the conversion rate to its publicly traded Visa Class A shares.

Our third-party pricing service makes no representations or warranties that the pricing data provided to us is complete or free from errors, omissions or defects. As a result, we have processes in place to monitor and periodically review the information provided to us by our third-party pricing service:

Column 1Column 2
(1)Our third-party pricing service provides us with documentation by asset class of inputs and methodologies used to value securities. We review this documentation to evaluate the inputs and valuation methodologies used to place securities into the appropriate level of the fair value hierarchy. This documentation is periodically updated by our third-party pricing service. Accordingly, transfers of securities within the fair value hierarchy are made if deemed necessary. During the year ended December 31, 2022, there were no transfers of securities within the fair value hierarchy.

Column 1Column 2
(2)On a monthly basis, management reviews the pricing information received from our third-party pricing service. This review process includes a comparison to non-binding third-party broker quotes, as well as a review of market related conditions impacting the information provided by our third-party pricing service. We also identify investment securities which may have traded in illiquid or inactive markets by identifying instances of a significant decrease in the volume or frequency of trades relative to historic levels, as well as instances of a significant widening of the bid ask spread in the brokered markets. As of December 31, 2022, management did not make adjustments to prices provided by our third-party pricing service as a result of illiquid or inactive markets.

Column 1Column 2
(3)Our third-party pricing service has also established processes for us to submit inquiries regarding quoted prices. Periodically, we will challenge the quoted prices provided by our third-party pricing service. Our third-party pricing service will review the inputs to the evaluation in light of the new market data presented by us. Our third-party pricing service may then affirm the original quoted price or may update the evaluation on a going forward basis.

Based on the composition of our investment securities portfolio, we believe that we have developed appropriate internal controls and performed appropriate due diligence procedures to prevent or detect material misstatements by our third-party pricing service. See “Note 21. Fair Value” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on our use of fair value estimates.

Pension and Postretirement Benefit Obligations

We use the following key variables to calculate annual pension costs: (1) size of the employee population, length of service and estimated compensation increases; (2) actuarial assumptions and estimates; (3) expected long-term rate of return on plan assets; and (4) discount rate. Pension cost is directly affected by the number of employees eligible for pension benefits and their estimated compensation increases. To calculate estimated compensation increases, management reviews our salary increases each year and compares this data with industry information. For all pension and postretirement plan calculations, we use a measurement date of December 31.

85

Table of Contents

The expected long-term rate of return was based on a calculated rate of return from average rates of return on various asset classes over a 20-year historical time horizon. Using long-term historical data allows the Company to capture multiple economic environments, which management believes is relevant when using historical returns. Net actuarial gains or losses that exceed a 5% corridor of the greater of the projected benefit obligation or the fair value of plan assets as of the beginning of the year are amortized from accumulated other comprehensive income into net periodic pension cost on a straight-line basis over five years.

In estimating the projected benefit obligation, an independent actuary bases assumptions on factors such as mortality rate, turnover rate, retirement rate, disability rate and other assumptions related to the population of individuals in the pension plan. If significant actuarial gains or losses occur, the actuary reviews the demographic and economic assumptions with management, at which time the Company considers revising these assumptions based on actual results.

Our determination of the pension and postretirement benefit plan obligations and net periodic benefit cost is a critical accounting estimate as it requires the use of estimates and judgment related to the amount and timing of expected future cash outflows for benefit payments and cash inflows for maturities and return on plan assets. Changes in estimates and assumptions related to mortality rates and future health care costs could also have a material impact to our financial condition or results of operations. The discount rate assumption is used to determine the present value of future benefit obligations and the net periodic benefit cost. The discount rate assumption used to value the present value of future benefit obligations as of each year end is the rate used to determine the net periodic benefit cost for the following year.

The projected benefit obligation for pension benefits was $155.6 million as of December 31, 2022, which represented a decrease of $48.8 million, compared to the projected benefit obligation for pension benefits of $204.4 million as of December 31, 2021. The accumulated postretirement benefit obligation for other benefits was $16.4 million as of December 31, 2022, which represented a decrease of $5.0 million, compared to the accumulated postretirement benefit obligation for other benefits of $21.4 million as of December 31, 2021.

To illustrate a hypothetical sensitivity analysis, if the discount rate assumption decreased by 100 basis points, the projected benefit obligation for pension benefits and accumulated postretirement benefit obligation for other benefits at December 31, 2022 would increase by approximately $12.1 million and $1.4 million, respectively.

See “Note 14. Benefit Plans” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on pension and postretirement benefit plan obligations.

Income Taxes

In estimating income taxes payable or receivable, we assess the relative merits and risks of the appropriate tax treatment considering statutory, judicial and regulatory guidance in the context of each tax position. Accordingly, previously estimated liabilities are regularly reevaluated and adjusted through the provision for income taxes. Changes in the estimate of income taxes payable or receivable occur periodically due to changes in tax rates, interpretations of tax law, the status of examinations being conducted by various taxing authorities, the expiration of statutes of limitations and newly enacted statutory, judicial and regulatory guidance that impact the relative merits and risks of each tax position. These changes, when they occur, may affect the provision for income taxes as well as current and deferred income taxes, and may be significant to our consolidated statements of income and balance sheets.

Management's determination of the realization of net deferred tax assets is based upon management's judgment of various future events and uncertainties, including the timing and amount of future income, as well as the implementation of various tax planning strategies to maximize realization of the deferred tax assets. A valuation allowance is provided when it is more likely than not that some portion of the deferred tax asset will not be realized.

We are also required to record a liability for UTBs for the entire amount of a tax benefit taken in a prior or future income tax return when we determine that a tax position has a less than 50% likelihood of being accepted by the taxing authority. As of December 31, 2022 and 2021, our liabilities for UTBs were $206.2 million and $204.1 million, respectively. See “Note 15. Income Taxes” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on income taxes.

86

Table of Contents

Future Application of Accounting Pronouncements

For a discussion of the expected impact of accounting pronouncements recently issued but not adopted by us as of December 31, 2022, see “Note 1. Organization and Summary of Significant Accounting Policies — Recent Accounting Pronouncements” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information.

Risk Governance and Quantitative and Qualitative Disclosures About Market Risk

Managing risk is an essential part of successfully operating our business. Management believes that the most prominent risk exposures for the Company are credit risk, market risk, liquidity risk management, capital management and operational risk. See “Analysis of Financial Condition — Liquidity” and “—Capital” sections of this MD&A for further discussions of liquidity risk management and capital management, respectively.

Credit Risk

Credit risk is the risk that borrowers or counterparties will be unable or unwilling to repay their obligations in accordance with the underlying contractual terms. We manage and control credit risk in the loan and lease portfolio by adhering to well-defined underwriting criteria and account administration standards established by management. Written credit policies document underwriting standards, approval levels, exposure limits and other limits or standards deemed necessary and prudent. Portfolio diversification at the obligor, industry, product, and/or geographic location levels is actively managed to mitigate concentration risk. In addition, credit risk management includes an independent credit review process that assesses compliance with commercial, real estate and consumer credit policies, risk ratings and other critical credit information. In addition to implementing risk management practices that are based upon established and sound lending practices, we adhere to sound credit principles. We understand and evaluate our customers’ borrowing needs and capacity to repay, in conjunction with their character and history.

Management has identified three categories of loans that we use to develop our systematic methodology to determine the ACL: commercial, residential and consumer.

Commercial lending is further categorized into four distinct classes based on characteristics relating to the borrower, transaction and collateral. These classes are: commercial and industrial, commercial real estate, construction and lease financing. Commercial and industrial loans are primarily for the purpose of financing equipment acquisition, expansion, working capital and other general business purposes by medium to larger Hawaii based corporations, as well as U.S. mainland and international companies. Commercial and industrial loans are typically secured by non-real estate assets whereby the collateral is trading assets, enterprise value or inventory. As with many of our customers, our commercial and industrial loan customers are heavily dependent on tourism, government expenditures and real estate values. Commercial real estate loans are secured by real estate, including but not limited to structures and facilities to support activities designated as retail, health care, general office space, warehouse and industrial space. Our Bank’s underwriting policy generally requires that net cash flows from the property be sufficient to service the debt while still maintaining an appropriate amount of reserves. Commercial real estate loans in Hawaii are characterized by having a limited supply of real estate at commercially attractive locations, long delivery time frames for development and high interest rate sensitivity. Our construction lending portfolio consists primarily of land loans, single family and condominium development loans. Financing of construction loans is subject to a high degree of credit risk given the long delivery time frames for such projects. Construction lending activities are underwritten on a project financing basis whereby the cash flows or lease rents from the underlying real estate collateral or the sale of the finished inventory is the primary source of repayment. Market feasibility analysis is typically performed by assessing market comparables, market conditions and demand in the specific lending area and general community. We require presales of finished inventory prior to loan funding. However, because this analysis is typically performed on a forward-looking basis, real estate construction projects typically present a higher risk profile in our lending activities. Lease financing activities include commercial single investor leases and leveraged leases used to purchase items ranging from computer equipment to transportation equipment. Underwriting of new leasing arrangements typically includes analyzing customer cash flows, evaluating secondary sources of repayment, such as the value of the leased asset, the guarantors’ net cash flows as well as other credit enhancements provided by the lessee.

87

Table of Contents

Residential lending is further categorized into the following classes: residential mortgages (loans secured by 1-4 family residential properties and home equity loans) and home equity lines of credit. Our Bank’s underwriting standards typically require LTV ratios of not more than 80%, although higher levels are permitted with accompanying mortgage insurance. First mortgage loans secured by residential properties generally carry a moderate level of credit risk, with an average loan size of approximately $375,000 as of December 31, 2022. Residential mortgage loan production is added to our loan portfolio or is sold in the secondary market, based on management’s evaluation of our liquidity, capital and loan portfolio mix as well as market conditions. Changes in interest rates, the economic environment and other market factors have impacted, and will likely continue to impact, the marketability and value of collateral and the financial condition of our borrowers which impacts the level of credit risk inherent in this portfolio, although we remain in a supply constrained housing environment in Hawaii. Geographic concentrations exist for this portfolio as nearly all residential mortgage loans and home equity lines of credit are for residences located in Hawaii, Guam or Saipan. These island locales are susceptible to a wide array of potential natural disasters including, but not limited to, hurricanes, floods, tsunamis and earthquakes. We offer home equity lines of credit with variable rates; fixed rate lock options may be available post-closing.  All lines are underwritten at 2% over the fully indexed rate. Our procedures for underwriting home equity lines of credit include an assessment of an applicant’s overall financial capacity and repayment ability. Decisions are primarily based on repayment ability via debt-to-income ratios, LTV ratios and an evaluation of credit history.

Consumer lending is further categorized into the following classes of loans: credit cards, automobile loans and other consumer-related installment loans. Consumer loans are either unsecured or secured by the borrower’s personal assets. The average loan size is generally small and risk is diversified among many borrowers. We offer a wide array of credit cards for business and personal use. In general, our customers are attracted to our credit card offerings on the basis of price, credit limit, reward programs and other product features. Credit card underwriting decisions are generally based on repayment ability of our borrower via DTI ratios, credit bureau information, including payment history, debt burden and credit scores, such as FICO, and analysis of financial capacity. Automobile lending activities include loans and leases secured by new or used automobiles. We originate the majority of our automobile loans and leases on an indirect basis through selected dealerships. Our procedures for underwriting automobile loans include an assessment of an applicant’s overall financial capacity and repayment ability, credit history and the ability to meet existing obligations and payments on the proposed loan or lease. Although an applicant’s creditworthiness is the primary consideration, the underwriting process also includes a comparison of the value of the collateral security to the proposed loan amount. We require borrowers to maintain full coverage automobile insurance on automobile loans and leases, with the Bank listed as either the loss payee or additional insured. Installment loans consist of open and closed end facilities for personal and household purchases. We seek to maintain reasonable levels of risk in installment lending by following prudent underwriting guidelines which include an evaluation of personal credit history and cash flow.

In addition to geographic concentration risk, we also monitor our exposure to industry risk. While the Bank, our customers and our results of operations could be adversely impacted by events affecting the tourism industry, we also monitor our other industry exposures, including, but not limited to, our exposures in the oil, gas and energy industries. As of December 31, 2022 and 2021, we did not have material exposures to customers in the oil, gas and energy industries.

Market Risk

Market risk is the potential of loss arising from changes in interest rates, foreign exchange rates, equity prices and commodity prices, including the correlation among these factors and their volatility. When the value of an instrument is tied to such external factors, the holder faces market risk. We are exposed to market risk primarily from interest rate risk, which is defined as the risk of loss of net interest income or net interest margin because of changes in interest rates.

The potential cash flows, sales or replacement value of many of our assets and liabilities, especially those that earn or pay interest, are sensitive to changes in the general level of interest rates. In the banking industry, changes in interest rates can significantly impact earnings and the safety and soundness of an entity.

Interest rate risk arises primarily from our core business activities of extending loans and accepting deposits. This occurs when our interest earning loans and interest-bearing deposits mature or reprice at different times, on a different basis or in unequal amounts. Interest rates may also affect loan demand, credit losses, mortgage origination volume, pre- payment speeds and other items affecting earnings.

88

Table of Contents

Many factors affect our exposure to changes in interest rates, such as general economic and financial conditions, customer preferences, historical pricing relationships and repricing characteristics of financial instruments. Our earnings are affected not only by general economic conditions, but also by the monetary and fiscal policies of the United States and its agencies, particularly the Federal Reserve. The monetary policies of the Federal Reserve can influence the overall growth of loans, investment securities and deposits and the level of interest rates earned on assets and paid for liabilities.

Market Risk Measurement

We primarily use net interest income simulation analysis to measure and analyze interest rate risk. We run various hypothetical interest rate scenarios and compare these results against a measured base case scenario. Our net interest income simulation analysis incorporates various assumptions, which we believe are reasonable but which may have a significant impact on results. These assumptions include: (1) the timing of changes in interest rates, (2) shifts or rotations in the yield curve, (3) re-pricing characteristics for market rate sensitive instruments on and off-balance sheet, (4) differing sensitivities of financial instruments due to differing underlying rate indices and (5) varying loan prepayment speeds for different interest rate scenarios. Because of limitations inherent in any approach used to measure interest rate risk, simulation results are not intended as a forecast of the actual effect of a change in market interest rates on our results but rather as a means to better plan and execute appropriate asset liability management strategies to manage our interest rate risk.

Table 27 presents, for the twelve months subsequent to December 31, 2022 and 2021, an estimate of the changes in net interest income that would result from ramps (gradual changes) and shocks (immediate changes) in market interest rates, moving in a parallel fashion over the entire yield curve, relative to the measured base case scenario. Ramp scenarios assume interest rates move gradually in parallel across the yield curve relative to the base case scenario. Shock scenarios assume an immediate and sustained parallel shift in interest rates across the entire yield curve, relative to the base case scenario. The base case scenario assumes that the balance sheet and interest rates are generally unchanged. We evaluate the sensitivity by using a static forecast, where the balance sheets as of December 31, 2022 and 2021 are held constant.

Net Interest Income Sensitivity Profile - Estimated Percentage Change Over 12 MonthsTable 27
Static ForecastStatic Forecast
December 31, 2022December 31, 2021
Gradual Change in Interest Rates (basis points)
+1003.2%6.1%
+501.63.1
(50)(1.7)(1.4)
(100)(3.4)(2.4)
Immediate Change in Interest Rates (basis points)
+1005.8%11.8%
+502.96.0
(50)(3.1)(2.9)
(100)(6.3)(5.7)

The table above shows the effects of a simulation which estimates the effect of a gradual and immediate sustained parallel shift in the yield curve of −100, −50, +50 and +100 basis points in market interest rates over a twelve-month period on our net interest income.

Currently, our interest rate profile is such that we project net interest income will benefit from higher interest rates as our assets would reprice faster and to a greater degree than our liabilities, while in the case of lower interest rates, our assets would reprice downward and to a greater degree than our liabilities.

Under the static balance sheet forecast as of December 31, 2022, our net interest income sensitivity profile is lower in higher interest rate scenarios compared to similar forecasts as of December 31, 2021. The sensitivity outcomes described above are primarily due to the impact of holding a smaller federal funds position as of December 31, 2022 as compared with December 31, 2021. A smaller federal funds position has the effect of dampening the impact of higher interest rate scenarios.

89

Table of Contents

The comparisons above provide insight into the potential effects of changes in interest rates on net interest income. The Company believes that its approach to interest rate risk has appropriately considered its susceptibility to both rising and falling rates and has adopted strategies which minimize the impact of such risks.

We also have longer term interest rate risk exposures which may not be appropriately measured by net interest income simulation analysis. We use market value of equity (“MVE”) sensitivity analysis to study the impact of long-term cash flows on earnings and capital. MVE involves discounting present values of all cash flows of on-balance sheet and off-balance sheet items under different interest rate scenarios. The discounted present value of all cash flows represents our MVE. MVE analysis requires modifying the expected cash flows in each interest rate scenario, which will impact the discounted present value. The amount of base case measurement and its sensitivity to shifts in the yield curve allow management to measure longer term repricing option risk in the balance sheet.

Limitations of Market Risk Measures

The results of our simulation analyses are hypothetical, and a variety of factors might cause actual results to differ substantially from what is depicted. For example, if the timing and magnitude of interest rate changes differ from those projected, our net interest income might vary significantly. Non-parallel yield curve shifts such as a flattening or steepening of the yield curve or changes in interest rate spreads would also cause our net interest income to be different from that depicted. An increasing interest rate environment could reduce projected net interest income if deposits and other short-term liabilities re-price faster than expected or faster than our assets re-price. Actual results could differ from those projected if we grow assets and liabilities faster or slower than estimated, if we experience a net outflow of deposits or if our mix of assets and liabilities otherwise changes. For example, while we maintain relatively high levels of liquidity, a faster than expected withdrawal of deposits out of the bank may cause us to seek higher cost sources of funding. Actual results could also differ from those projected if we experience substantially different prepayment speeds in our loan portfolio than those assumed in the simulation analyses. Finally, these simulation results do not consider all the actions that we may undertake in response to potential or actual changes in interest rates, such as changes to our loan, investment, deposit, funding or hedging strategies.

Market Risk Governance

We seek to achieve consistent growth in net interest income and capital while managing volatility arising from changes in market interest rates. The objective of our interest rate risk management process is to increase net interest income while operating within acceptable limits established for interest rate risk and maintaining adequate levels of funding and liquidity.

To manage the impact on net interest income, we manage our exposure to changes in interest rates through our asset and liability management activities within guidelines established by our ALCO and approved by our board of directors. The ALCO has the responsibility for approving and ensuring compliance with the ALCO management policies, including interest rate risk exposures. The objective of our interest rate risk management process is to maximize net interest income while operating within acceptable limits established for interest rate risk and maintaining adequate levels of funding and liquidity.

Through review and oversight by the ALCO, we attempt to engage in strategies that neutralize interest rate risk as much as possible. Our use of derivative financial instruments, as detailed in “Note 16. Derivative Financial Instruments” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data, has generally been limited. This is due to natural on balance sheet hedges arising out of offsetting interest rate exposures from loans and investment securities with deposits and other interest-bearing liabilities. In particular, the investment securities portfolio is utilized to manage the interest rate exposure and sensitivity to within the guidelines and limits established by the ALCO. We utilize natural and offsetting economic hedges in an effort to reduce the need to employ off-balance sheet derivative financial instruments to hedge interest rate risk exposures. Expected movements in interest rates are also considered in managing interest rate risk. Thus, as interest rates change, we may use different techniques to manage interest rate risk.

Management uses the results of its various simulation analyses to formulate strategies to achieve a desired risk profile within the parameters of our capital and liquidity guidelines.

90

Table of Contents

In addition, our business relies upon a large volume of loans, derivative contracts and other financial instruments with attributes that are either directly or indirectly dependent on LIBOR to establish their interest rate and/or value. The United Kingdom’s Financial Conduct Authority, which regulates LIBOR, has announced that publication of the most commonly used U.S. Dollar LIBOR settings will cease to be provided or cease to be representative after June 30, 2023.  The publication of all other LIBOR settings ceased to be provided or ceased to be representative as of December 31, 2021. The U.S. federal banking agencies have issued guidance strongly encouraging banking organizations to cease using the U.S. Dollar LIBOR as a reference rate in “new” contracts by December 31, 2021 at the latest. As such, effective December 31, 2021, we have ceased the use of U.S. Dollar LIBOR as a reference rate on all new contracts. Although the full impact of alternatives to LIBOR on the valuations, pricing and operation of our financial instruments is not yet known, we have established a working group, consisting of key stakeholders from throughout the Company, to spearhead the continued transition from LIBOR to alternative reference rates. In the United States, LIBOR-priced transactions and products will transfer to the SOFR, Prime Rate or other similar indices (collectively, “Alternative Rates”). There are risks inherent with the transition to any Alternative Rate as the rate may behave differently than LIBOR in reaction to monetary, market and economic events.

Our LIBOR transition plan is organized around key work streams, including work to ensure that our technology systems are prepared for the transition, our loan documents that reference LIBOR-based rates have been appropriately amended to reference other methods of interest rate determinations and internal and external stakeholders are apprised of the transition. We have already implemented certain Prime Rate, SOFR and BSBY conventions as we transition our products and transaction agreements to reference rates other than LIBOR. To see the recorded investment in our loan and lease portfolio by rate type, refer to Table 12 in the section titled “Loans and Leases” in this MD&A.

For a further discussion of the various risks the Company faces in connection with the expected replacement of LIBOR on its operations, see “Risk Factors—Market Risks—Certain of our businesses, our funding and financial products may be adversely affected by changes or the discontinuance of LIBOR.”

Operational Risk

Operational risk is the risk of loss arising from inadequate or failed processes, people or systems, external events (such as natural disasters), or compliance, reputational or legal matters, including the risk of loss resulting from fraud, litigation and breaches in data security. Operational risk is inherent in all of our business ventures and the management of that risk is important to the achievement of our objectives. We have a framework in place that includes the reporting and assessment of any operational risk events, and the assessment of our mitigating strategies within our key business lines. This framework is implemented through our policies, processes and reporting requirements. We measure and report operational risk using the seven operational risk event types projected by the Basel Committee on Banking Supervision in Basel II: (1) external fraud; (2) internal fraud; (3) employment practices and workplace safety; (4) clients, products and business practices; (5) damage to physical assets; (6) business disruption and system failures; and (7) execution, delivery and process management. Our operational risk review process is also a core part of our assessment of material new products or activities.

FY 2021 10-K MD&A

SEC filing source: 0001558370-22-002181.

Extracted structurally from real Item 7 body heading to real Item 7A/8 boundary. Confidence: high. Filing date: 2022-02-25. Report date: 2021-12-31.

ITEM 7.    MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Cautionary Note Regarding Forward-Looking Statements

This Annual Report on Form 10-K, including the documents incorporated by reference herein, contains, and from time to time our management may make, forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995.  These forward-looking statements reflect our current views with respect to, among other things, future events and our financial performance. These statements are often, but not always, made through the use of words or phrases such as “may,” “might,” “should,” “could,” “predict,” “potential,” “believe,” “expect,” “continue,” “will,” “anticipate,” “seek,” “estimate,” “intend,” “plan,” “projection,” “would,” “annualized” and “outlook,” or the negative version of those words or other comparable words or phrases of a future or forward-looking nature. These forward-looking statements are not historical facts, and are based on current expectations, estimates and projections about our industry, management's beliefs and certain assumptions made by management, many of which, by their nature, are inherently uncertain and beyond our control. Accordingly, we caution you that any such forward-looking statements are not guarantees of future performance and are subject to risks, assumptions, estimates and uncertainties that are difficult to predict. Although we believe that the expectations reflected in these forward-looking statements are reasonable as of the date made, actual results may prove to be materially different from the results expressed or implied by the forward-looking statements.

A number of important factors could cause our actual results to differ materially from those indicated in these forward-looking statements, including the following: the impact of the ongoing COVID-19 pandemic and any other pandemic, epidemic or health-related crisis; the geographic concentration of our business; current and future economic and market conditions in the United States generally or in Hawaii, Guam and Saipan in particular; our dependence on the real estate markets in which we operate; concentrated exposures to certain asset classes and individual obligors; the effect of the current low interest rate environment or changes in interest rates on our business including our net interest income, net interest margin, the fair value of our investment securities, and our mortgage loan originations, mortgage servicing rights and mortgage loans held for sale; changes in the method pursuant to which LIBOR and other benchmark rates are determined or the discontinuance of LIBOR; the possibility of a deterioration in credit quality in our portfolio; the possibility we might underestimate the credit losses inherent in our loan and lease portfolio; our ability to maintain our Bank's reputation; the future value of the investment securities that we own; our ability to attract and retain customer deposits; our inability to receive dividends from our bank, pay dividends to our common stockholders and satisfy obligations as they become due; the effects of severe weather, geopolitical instability, including war, terrorist attacks, pandemics or other severe health emergencies and man-made and natural disasters; our ability to maintain consistent growth, earnings and profitability; our ability to attract and retain skilled employees or changes in our management personnel; our ability to effectively compete with other financial services companies and the effects of competition in the financial services industry on our business; the effectiveness of our risk management and internal disclosure controls and procedures; our ability to keep pace with technological changes; any failure or interruption of our information and communications systems; our ability to identify and address cybersecurity risks; the occurrence of fraudulent activity or effect of a material breach of, or disruption to, the security of any of our or our vendors’ systems; the failure to properly use and protect our customer and employee information and data; the possibility of employee misconduct or mistakes; our ability to successfully develop and commercialize new or enhanced products and services; changes in the demand for our products and services; the effects of problems encountered by other financial institutions; our access to sources of liquidity and capital to address our liquidity needs; our use of the secondary mortgage market as a source of liquidity; risks associated with the sale of loans and with our use of appraisals in valuing and monitoring loans; the possibility that actual results may differ from estimates and forecasts; fluctuations in the fair value of our assets and liabilities and off-balance sheet exposures; the effects of the failure of any component of our business infrastructure provided by a third party; the potential for environmental liability; the risk of being subject to litigation and the outcome thereof; the impact of, and changes in, applicable laws, regulations and accounting standards and policies; possible changes in trade, monetary and fiscal policies of, and other activities undertaken by, governments, agencies, central banks and similar organizations; our likelihood of success in, and the impact of, litigation or regulatory actions; our ability to continue to pay dividends on our common stock; contingent liabilities and unexpected tax liabilities that may be applicable to us as a result of the Reorganization Transactions; and damage to our reputation from any of the factors described above.

43

Table of Contents

Further, statements about the potential effects of the ongoing COVID-19 pandemic on our business, financial

condition, liquidity and results of operations may constitute forward-looking statements and are subject to the risk that the actual effects may differ, possibly materially, from what is reflected in those forward-looking statements due to factors and future developments that are uncertain, unpredictable and in many cases beyond our control, including the scope and duration of the pandemic, actions taken by governmental authorities in response to the pandemic, and the direct and indirect impact of the pandemic on our customers, clients, third parties and us.

The foregoing factors should not be considered an exhaustive list and should be read together with the other cautionary statements set forth under “Item 1A. Risk Factors” in this Annual Report on Form 10-K. If one or more events related to these or other risks or uncertainties materialize, or if our underlying assumptions prove to be incorrect, actual results may differ materially from what we anticipate. Accordingly, you should not place undue reliance on any such forward-looking statements. Any forward-looking statement speaks only as of the date on which it is made, and we do not undertake any obligation to update or review any forward-looking statement, whether as a result of new information, future developments or otherwise, except as required by applicable law.

Company Overview

FHI, a bank holding company, owns 100% of the outstanding common stock of FHB. FHB was founded in 1858 under the name Bishop & Company and was the first successful banking partnership in the Kingdom of Hawaii and the second oldest bank formed west of the Mississippi River.

As of December 31, 2021, we were the largest full-service bank headquartered in Hawaii as measured by assets, loans and leases, deposits and net income. As of December 31, 2021, we had $25.0 billion of assets, $13.0 billion of gross loans and leases and $21.8 billion of deposits. We also generated $265.7 million of net income or diluted earnings per share of $2.05 per share for the year ended December 31, 2021. We operate our business through three operating segments: Retail Banking, Commercial Banking and Treasury and Other. See “Note 22. Reportable Operating Segments” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information.

Recent Developments regarding COVID-19 and the Hawaii and Global Economy

Overview

The COVID-19 pandemic has brought unprecedented challenges to businesses and economies around the world, particularly those in the United States. Our business has been, and continues to be, impacted by the recent and ongoing outbreak of COVID-19. Restrictive measures to address the pandemic eased throughout 2021, resulting in the improvement of the U.S. economy, relatively to the corresponding period in 2020. The increased availability of COVID-19 vaccinations began to mitigate the public health effects of the pandemic. However, there was a rise in cases during the last three months of 2021 due to the Delta and Omicron variants of COVID-19 and slower progress on vaccination rates. Recovery from the related economic crisis continues to disproportionately affect certain industries, geographies, and demographics more than others.

We recognize that our customers continue to experience varying degrees of financial distress. There remains a high degree of uncertainty relating to the ongoing spread and severity of the virus and other potential new variants. To the extent that the economy continues to be negatively impacted by the pandemic, our results will be affected. In light of the uncertainties and continuing developments discussed herein, the ultimate adverse impact of COVID-19 cannot be reliably estimated at this time, but it has been and is expected to continue to be material.

Hawaii Economy

Hawaii’s economy continues to be significantly impacted by COVID-19 and the responses to it. Because the Hawaii economy is heavily dependent on tourism, the combination of various response measures to the COVID-19 pandemic resulted in significant fluxes in Hawaii unemployment. The statewide seasonally adjusted unemployment rate was 5.7% in December 2021 compared to 9.3% in December 2020, according to the State of Hawaii Department of Labor and Industrial Relations, while the national seasonally adjusted unemployment rate was 3.9% in December 2021 compared to 6.7% in December 2020. Despite decreasing unemployment rates, Hawaii’s demand for workers continues to strengthen but is constrained by a labor shortage that, in many cases, is impeding business activity throughout the State.

44

Table of Contents

Visitor arrivals for the year ended December 31, 2021 increased by 150.3% compared to the same period in 2020, according to the Hawaii Tourism Authority. However, the timing and extent of the recovery of the Hawaii tourism industry remains highly uncertain and beyond our control.

The volume of home sales on Oahu has increased relative to the corresponding period of 2020, which was significantly impacted by the COVID-19 pandemic. For the year ended December 31, 2021, the volume of single-family home sales increased by 17.9%, while condominium sales increased by 53.1% compared to the same period in 2020, according to the Honolulu Board of Realtors. The median price of single-family home sales and condominium sales on Oahu was $990,000 and $475,000, respectively, or an increase of 19.3% and 9.2%, respectively, for the year ended December 31, 2021 as compared to the same period in 2020. As of December 31, 2021, months of inventory of single-family homes and condominiums on Oahu remained low at approximately 0.8 and 1.6 months, respectively. Lastly, state general excise and use tax revenues increased by 18.6% for year ended December 31, 2021 as compared to the same period in 2020, according to the Hawaii Department of Business, Economic Development & Tourism.

Legislative and Regulatory Developments

Actions taken by the federal government and the Federal Reserve and other bank regulatory agencies to partially mitigate the economic effects of COVID-19 and related containment measures have had, and will continue to have, an impact on our financial position and results of operations. These actions are further discussed below.

The Federal Reserve has instituted a number of other measures to mitigate the lasting impact from the COVID-19 pandemic and to support the flow of credit to households and businesses, offset forced liquidations and restore liquidity in the financial markets. For example, among other things, the Federal Reserve lowered the rate charged on its discount window while extending the length of the loans offered and introduced a number of additional facilities designed to enhance support for small and mid-sized businesses.

The U.S. government has also enacted certain fiscal stimulus measures in several phases to counteract the economic disruption caused by COVID-19, such as:

Column 1Column 2Column 3
The CARES Act, enacted on March 27, 2020, established, among other COVID-19 relief programs, a $670 billion loan program (the “Paycheck Protection Program” or the “PPP”) for fully guaranteed loans (which may then be forgiven) to small businesses.
Column 1Column 2Column 3
The Consolidated Appropriations Act – 2021 (the “CAA”) extended the term of a number of initiatives under the CARES Act. One such example was the extension of the Small Business Administration’s (“SBA”) authority to make commitments under the PPP to March 31, 2021 or until the additional PPP funds were exhausted. The PPP Extension Act of 2021 later extended the covered period of the PPP to June 30, 2021. The PPP ended on May 31, 2021.
Column 1Column 2Column 3
The American Rescue Plan Act of 2021 (“American Rescue Plan”), enacted on March 11, 2021, builds upon the measures established in the CARES Act and the CAA. Through this legislation, unemployment benefits were extended to September 6, 2021, eligible individuals received direct stimulus payments of up to $1,400, an additional $7 billion was added to the PPP, while expanding eligibility to include non-profit organizations previously excluded from the program, and funds were allocated for COVID-19 vaccines, testing and contact tracing.

We are continuing to monitor the potential development of additional legislation and further actions taken by the U.S. government.

45

Table of Contents

The State of Hawaii received at least $1.25 billion in federal aid from the CARES Act, with a majority of this federal aid used to help fund state and county government response efforts to COVID-19. Additional federal funding is expected to provide unemployment assistance, direct cash payments to Hawaii residents and funding to support local schools and colleges. The CAA provided an additional $1.7 billion in new federal funding, while extending the ability of the State of Hawaii and its local governments to use its previously received federal aid until December 31, 2021. The State of Hawaii has fully allocated the $1.6 billion of federal funding received from the American Rescue Plan.

Impact to our Operations

We saw a significant decrease in customer traffic in our branches in recent periods. As a result, in 2020, we strategically closed 26 of our branch locations on a temporary basis. As of January 2022, we reopened 19 of the temporarily closed branch locations in connection with the reopening of local businesses and permanently closed 7 branches. The temporary (or in certain cases, permanent) closures of bank branches and the safety precautions implemented at reopened branches could result in consumers becoming more comfortable with technology and seeing less need for face-to-face interaction. Our business is relationship driven and such changes could necessitate changes to our business practices to accommodate changing consumer behaviors. The Bank continues to adapt to these changing behaviors and launched its newly enhanced mobile banking application in April 2021, allowing customers to perform certain transactions virtually as well as integrate their financial information in one place. We continue to provide service to customers and operate our businesses on all islands of Hawaii, Guam and Saipan. Many of our employees continue to work remotely. We continue to emphasize the importance of practicing social distancing and good hygiene practices in the workplace, especially as more employees have returned to working in our physical offices and spaces.

Impact on our Financial Position and Results of Operations

We expect that COVID-19 will continue to impact commercial activity throughout the State of Hawaii and nationally, and thus continue to affect the way our customers (businesses and individuals), vendors and counterparties meet existing payment, or other, obligations to us. As Hawaii’s economy remains open, we expect that local consumption of goods and services will continue to improve. Although Hawaii’s economy had favorable results with the recent  holiday season, the timing and extent of the recovery of the Hawaii tourism industry continues to remain uncertain and is dependent upon, among other things, the number of cases declining around the globe, in the United States and, in particular, in Hawaii, public health impacts of the new COVID-19 variants, the continued administration of the vaccine to unvaccinated populations, and the effectivity and the duration of immunity granted by current vaccines.

During this time of uncertainty, we remain committed to servicing our customers. The economic pressures and uncertainties arising from the COVID-19 pandemic has resulted in and may continue to result in specific changes in consumer and business spending and borrowing and saving habits, affecting the demand for loans and other products and services we offer. For example, certain industries may take longer to recover (particularly those that rely on visitors or in-person foot traffic) as certain consumers may still be hesitant to travel or return to full social interaction. We lend to customers operating in such industries including tourism, hotels/lodging, restaurants, entertainment and commercial real estate, among others. We will continue to closely monitor the impact that COVID-19 has on our customers and will adjust the means by which we assist our customers during this period of financial hardship.

The uncertainty of the economy as it recovers from the pandemic may continue to have a negative impact on our financial position and results of operations. The national public health crisis arising from the COVID-19 pandemic, combined with other factors, including, but not limited to, inflation, labor shortages and supply chain disruption, could, despite improvements in 2021, again destabilize the financial markets and geographies in which we operate. The resulting economic pressure on consumers and uncertainty regarding the sustainability of any economic improvements could further impact the creditworthiness of potential and current borrowers. Borrower loan defaults that adversely affect our earnings correlate with deteriorating economic conditions, which, in turn, are likely to impact our borrowers’ creditworthiness and our ability to make loans.

46

Table of Contents

In light of volatility in the capital markets and economic disruptions, we continue to carefully monitor our capital and liquidity positions. As of December 31, 2021, the Company was “well-capitalized” and met all applicable regulatory capital requirements, including a Common Equity Tier 1 capital ratio of 12.24%, compared to the minimum requirement of 4.50%. We continue to anticipate that we will have sufficient capital levels to meet all of these requirements. Additionally, we continue to access our routine short-term funding sources, such as borrowings and repurchase agreements, and to assess longer-term funding sources. For additional discussions regarding our capital and liquidity positions and related risks, refer to the sections titled “Liquidity and Capital Resources” and “Capital” in this MD&A.

These and other key factors could impact our profitability in future reporting periods. See Item 1A. Risk Factors, beginning in the section captioned “Summary of Risk Factors.”

47

Table of Contents

Selected Financial Data:

Our financial highlights for the years indicated are presented in Table 1:

Financial HighlightsTable 1
For the Year Ended
December 31,
(dollars in thousands, except per share data)202120202019
Income Statement Data:
Interest income$549,311$582,759$678,692
Interest expense18,75247,025105,290
Net interest income530,559535,734573,402
Provision for credit losses(39,000)121,71813,800
Net interest income after provision for credit losses569,559414,016559,602
Noninterest income184,916197,380192,533
Noninterest expense405,479367,672370,437
Income before provision for income taxes348,996243,724381,698
Provision for income taxes83,26157,97097,306
Net income$265,735$185,754$284,392
Basic earnings per share$2.06$1.43$2.14
Diluted earnings per share$2.05$1.43$2.13
Basic weighted-average outstanding shares128,963,131129,890,225133,076,489
Diluted weighted-average outstanding shares129,537,922130,220,077133,387,157
Dividends declared per share$1.04$1.04$1.04
Dividend payout ratio50.73%72.73%48.83%
Supplemental Income Statement Data (non-GAAP)(1):
Core net interest income$530,559$535,734$573,402
Core noninterest income190,828202,322199,748
Core noninterest expense393,245367,672367,623
Core net income279,229189,378291,785
Core basic earnings per share$2.17$1.46$2.19
Core diluted earnings per share$2.16$1.45$2.19
Other Financial Information / Performance Ratios:
Net interest margin2.43%2.77%3.20%
Core net interest margin (non-GAAP)(1),(2)2.43%2.77%3.20%
Efficiency ratio56.45%50.10%48.36%
Core efficiency ratio (non-GAAP)(1),(3)54.30%49.77%47.55%
Return on average total assets1.09%0.85%1.40%
Core return on average total assets (non-GAAP)(1),(4)1.14%0.87%1.44%
Return on average tangible assets (non-GAAP)(9)1.13%0.89%1.47%
Core return on average tangible assets (non-GAAP)(1),(5)1.19%0.91%1.51%
Return on average total stockholders' equity9.81%6.88%10.90%
Core return on average total stockholders' equity (non-GAAP)(1),(6)10.31%7.02%11.18%
Return on average tangible stockholders' equity (non-GAAP)(9)15.51%10.91%17.62%
Core return on average tangible stockholders' equity (non-GAAP)(1),(7)16.30%11.12%18.08%
Noninterest expense to average assets1.66%1.68%1.82%
Core noninterest expense to average assets (non-GAAP)(1),(8)1.61%1.68%1.81%

(continued)

48

Table of Contents

(continued)December 31,December 31,
(dollars in thousands, except per share data)20212020
Balance Sheet Data:
Cash and cash equivalents$1,258,469$1,040,944
Investment securities8,428,0326,071,415
Loans and leases12,961,99913,279,097
Allowance for credit losses for loans and leases157,262208,454
Goodwill995,492995,492
Total assets24,992,41022,662,831
Total deposits21,816,14619,227,723
Long-term borrowings200,010
Total liabilities22,335,49819,918,727
Total stockholders' equity2,656,9122,744,104
Book value per share$20.84$21.12
Tangible book value per share (non-GAAP)(9)$13.03$13.46
Asset Quality Ratios:
Non-accrual loans and leases / total loans and leases0.05%0.07%
Allowance for credit losses for loans and leases / total loans and leases1.21%1.57%
Net charge-offs / average total loans and leases0.10%0.23%

December 31,December 31,
Capital Ratios:20212020
Common Equity Tier 1 Capital Ratio12.24%12.47%
Tier 1 Capital Ratio12.24%12.47%
Total Capital Ratio13.49%13.73%
Tier 1 Leverage Ratio7.24%8.00%
Total stockholders' equity to total assets10.63%12.11%
Tangible stockholders' equity to tangible assets (non-GAAP)(9)6.92%8.07%
Column 1Column 2
(1)We present net interest income, noninterest income, noninterest expense, net income, basic earnings per share, diluted earnings per share and the related ratios described below, on an adjusted, or “core,” basis, each a non-GAAP financial measure. These core measures exclude from the corresponding GAAP measure the impact of certain items that we do not believe are representative of our financial results. We believe that the presentation of these non-GAAP financial measures helps identify underlying trends in our business from period to period that could otherwise be distorted by the effect of certain expenses, gains and other items included in our operating results. We believe that these core measures provide useful information about our operating results and enhance the overall understanding of our past performance and future performance. Investors should consider our performance and financial condition as reported under GAAP and all other relevant information when assessing our performance or financial condition. Non-GAAP measures have limitations as analytical tools and investors should not consider them in isolation or as a substitute for analysis of our financial results or financial condition as reported under GAAP.

49

Table of Contents

The following table provides a reconciliation of net interest income, noninterest income, noninterest expense and net income to their “core” non-GAAP financial measures:

GAAP to Non-GAAP ReconciliationTable 2
For the Years Ended
December 31,
(dollars in thousands, except per share data)202120202019
Net interest income$530,559$535,734$573,402
Core net interest income (non-GAAP)$530,559$535,734$573,402
Noninterest income$184,916$197,380$192,533
(Gains) losses on sale of securities(102)1142,715
Costs associated with the sale of stock(a)6,0144,8284,500
Core noninterest income (non-GAAP)$190,828$202,322$199,748
Noninterest expense$405,479$367,672$370,437
Loss on litigation(2,100)
One-time items(b)(10,134)(2,814)
Core noninterest expense (non-GAAP)$393,245$367,672$367,623
Net income$265,735$185,754$284,392
(Gains) losses on sale of securities(102)1142,715
Costs associated with the sale of stock(a)6,0144,8284,500
Loss on litigation2,100
One-time noninterest expense items(b)10,1342,814
Tax adjustments(c)(4,652)(1,318)(2,636)
Total core adjustments13,4943,6247,393
Core net income (non-GAAP)$279,229$189,378$291,785
Basic earnings per share$2.06$1.43$2.14
Diluted earnings per share$2.05$1.43$2.13
Efficiency ratio56.45%50.10%48.36%
Core basic earnings per share (non-GAAP)$2.17$1.46$2.19
Core diluted earnings per share (non-GAAP)$2.16$1.45$2.19
Core efficiency ratio (non-GAAP)54.30%49.77%47.55%
Column 1Column 2
(a)Costs associated with the sale of stock for the years ended December 31, 2021, 2020 and 2019 related to changes in the valuation of the funding swap entered into with the buyer of our Visa Class B restricted sales in 2016.
Column 1Column 2
(b)One-time items for the year ended December 31, 2021 consisted of fees related to the prepayment of $200.0 million of FHLB advances and severance costs. One-time items for the year ended December 31, 2019 included a nonrecurring payment to a former executive of the Company pursuant to the Bank’s Executive Change-in-Control Retention Plan, nonrecurring offering costs and the loss on our funding swap as a result of a 2019 decrease in the conversion rate of our Visa Class B restricted shares sold in 2016.
Column 1Column 2
(c)Represents the adjustments to net income, tax effected at the Company’s effective tax rate for the respective period.

Column 1Column 2
(2)Core net interest margin is a non-GAAP financial measure. We compute our core net interest margin as the ratio of core net interest income to average earning assets. For a reconciliation to the most directly comparable GAAP financial measure for core net interest income, see the GAAP to Non-GAAP Reconciliation Table.

Column 1Column 2
(3)Core efficiency ratio is a non-GAAP financial measure. We compute our core efficiency ratio as the ratio of core noninterest expense to the sum of core net interest income and core noninterest income. For a reconciliation to the most directly comparable GAAP financial measure for core noninterest expense, core net interest income and core noninterest income, see the GAAP to Non-GAAP Reconciliation Table.

Column 1Column 2
(4)Core return on average total assets is a non-GAAP financial measure. We compute our core return on average total assets as the ratio of core net income to average total assets. For a reconciliation to the most directly comparable GAAP financial measure for core net income, see the GAAP to Non-GAAP Reconciliation Table.

Column 1Column 2
(5)Core return on average tangible assets is a non-GAAP financial measure. We compute our core return on average tangible assets as the ratio of core net income to average tangible assets, which is calculated by subtracting (and thereby effectively excluding) amounts related to the effect of goodwill from our average total assets. For a reconciliation to the most directly comparable GAAP financial measure for core net income, see the GAAP to Non-GAAP Reconciliation Table.

50

Table of Contents

Column 1Column 2
(6)Core return on average total stockholders’ equity is a non-GAAP financial measure. We compute our core return on average total stockholders’ equity as the ratio of core net income to average total stockholders’ equity. For a reconciliation to the most directly comparable GAAP financial measure for core net income, see the GAAP to Non-GAAP Reconciliation Table.

Column 1Column 2
(7)Core return on average tangible stockholders’ equity is a non-GAAP financial measure. We compute our core return on average tangible stockholders’ equity as the ratio of core net income to average tangible stockholders’ equity, which is calculated by subtracting (and thereby effectively excluding) amounts related to the effect of goodwill from our average total stockholders’ equity. For a reconciliation to the most directly comparable GAAP financial measure for core net income, see the GAAP to Non-GAAP Reconciliation Table.

Column 1Column 2
(8)Core noninterest expense to average assets is a non-GAAP financial measure. We compute our core noninterest expense to average assets as the ratio of core noninterest expense to average assets. For a reconciliation to the most directly comparable GAAP financial measure for core noninterest expense, see the GAAP to Non-GAAP Reconciliation Table.

Column 1Column 2
(9)Return on average tangible assets, return on average tangible stockholders’ equity, tangible book value per share and tangible stockholders’ equity to tangible assets are non-GAAP financial measures. We compute our return on average tangible assets as the ratio of net income to average tangible assets. We compute our return on average tangible stockholders’ equity as the ratio of net income to average tangible stockholders’ equity. We compute our tangible book value per share as the ratio of tangible stockholders’ equity to outstanding shares. We compute our tangible stockholders’ equity to tangible assets as the ratio of tangible stockholders’ equity to tangible assets. We believe that these financial measures are useful for investors, regulators, management and others to evaluate financial performance and capital adequacy relative to other financial institutions. Although these non-GAAP financial measures are frequently used by shareholders in the evaluation of a company, they have limitations as analytical tools and should not be considered in isolation or as a substitute for analyses of results as reported under GAAP.

51

Table of Contents

The following table provides a reconciliation of these non-GAAP financial measures with their most closely related GAAP measures for the years indicated:

GAAP to Non-GAAP ReconciliationTable 3
For the Years Ended
December 31,
(dollars in thousands, except per share data)202120202019
Income Statement Data:
Noninterest expense$405,479$367,672$370,437
Core noninterest expense$393,245$367,672$367,623
Net income$265,735$185,754$284,392
Core net income$279,229$189,378$291,785
Average total stockholders' equity$2,708,370$2,698,853$2,609,432
Less: average goodwill995,492995,492995,492
Average tangible stockholders' equity$1,712,878$1,703,361$1,613,940
Average total assets$24,426,258$21,869,064$20,325,697
Less: average goodwill995,492995,492995,492
Average tangible assets$23,430,766$20,873,572$19,330,205
Return on average total stockholders' equity9.81%6.88%10.90%
Core return on average total stockholders' equity (non-GAAP)10.31%7.02%11.18%
Return on average tangible stockholders' equity (non-GAAP)15.51%10.91%17.62%
Core return on average tangible stockholders' equity (non-GAAP)16.30%11.12%18.08%
Return on average total assets1.09%0.85%1.40%
Core return on average total assets (non-GAAP)1.14%0.87%1.44%
Return on average tangible assets (non-GAAP)1.13%0.89%1.47%
Core return on average tangible assets (non-GAAP)1.19%0.91%1.51%
Noninterest expense to average assets1.66%1.68%1.82%
Core noninterest expense to average assets (non-GAAP)1.61%1.68%1.81%

December 31,
(dollars in thousands, except share amount and per share data)20212020
Balance Sheet Data:
Total stockholders' equity$2,656,912$2,744,104
Less: goodwill995,492995,492
Tangible stockholders' equity$1,661,420$1,748,612
Total assets$24,992,410$22,662,831
Less: goodwill995,492995,492
Tangible assets$23,996,918$21,667,339
Shares outstanding127,502,472129,912,272
Total stockholders' equity to total assets10.63%12.11%
Tangible stockholders' equity to tangible assets (non-GAAP)6.92%8.07%
Book value per share$20.84$21.12
Tangible book value per share (non-GAAP)$13.03$13.46

52

Table of Contents

Financial Highlights

Net income was $265.7 million for the year ended December 31, 2021, an increase of $80.0 million or 43% as compared to 2020. Basic earnings per share was $2.06 per share for the year ended December 31, 2021, an increase of $0.63 per share or 44% as compared to 2020. Diluted earnings per share was $2.05 for the year ended December 31, 2021, an increase of $0.62 or 43% as compared to 2020. The increase was primarily due to a benefit to provision for credit losses (the "Provision") of $39.0 million for the year ended December 31, 2021, compared to a Provision of $121.7 million for the year ended December 31, 2020. This increase was partially offset by a $37.8 million increase in noninterest expense, a $25.3 million increase in the provision for income taxes, a $12.5 million decrease in noninterest income and a $5.2 million decrease in net interest income.

Net income for the year ended December 31, 2021 was negatively impacted by $9.0 million in fees related to the prepayment of the $200.0 million FHLB advances, a $6.0 million charge on the funding swap for the Visa Class B restricted shares sold in 2016, a $2.1 million loss on litigation, and a $1.2 million severance cost expense. Core net income was $279.2 million for the year ended December 31, 2021, an increase of $89.9 million or 47% as compared to 2020. Core basic earnings per share was $2.17 for the year ended December 31, 2021, an increase of $0.71 or 49% as compared to 2020. Core diluted earnings per share was $2.16 for the year ended December 31, 2021, an increase of $0.71 or 49% as compared to 2020. Core net income and core basic and diluted earnings per share are non-GAAP financial measures. For a reconciliation to the most directly comparable GAAP financial measures for core net income and core basic and diluted earnings per share, see Table 2, GAAP to Non-GAAP Reconciliation.

Net income was $185.8 million for the year ended December 31, 2020, a decrease of $98.6 million or 35% as compared to 2019. Basic earnings per share was $1.43 for the year ended December 31, 2020, a decrease of $0.71 or 33% as compared to 2019. Diluted earnings per share was $1.43 for the year ended December 31, 2020, a decrease of $0.70 or 33% as compared to 2019. The decrease was primarily due to a $107.9 million increase in the Provision and a $37.7 million decrease in net interest income, partially offset by a $39.3 million decrease in the provision for income taxes, a $4.8 million increase in noninterest income and a $2.8 million decrease in noninterest expense.

Net income for the year ended December 31, 2020 was negatively impacted by a $4.8 million charge on the funding swap for the Visa Class B restricted shares sold in 2016. Core net income was $189.4 million for the year ended December 31, 2020, a decrease of $102.4 million or 35% as compared to 2019. Core basic earnings per share was $1.46 for the year ended December 31, 2020, a decrease of $0.73 or 33% as compared to 2019. Core diluted earnings per share was $1.45 for the year ended December 31, 2020, a decrease of $0.74 or 34% as compared to 2019. Core net income and core basic and diluted earnings per share are non-GAAP financial measures. For a reconciliation to the most directly comparable GAAP financial measures for core net income and core basic and diluted earnings per share, see Table 2, GAAP to Non-GAAP Reconciliation.

Our return on average total assets was 1.09% for the year ended December 31, 2021, an increase of 24 basis points as compared to 2020, and our return on average total stockholders’ equity was 9.81% for the year ended December 31, 2021, an increase of 293 basis points as compared to 2020. Our return on average tangible assets was 1.13% for the year ended December 31, 2021, an increase of 24 basis points as compared to 2020, and our return on average tangible stockholders’ equity was 15.51% for the year ended December 31, 2021, an increase of 460 basis points as compared to 2020. Our efficiency ratio was 56.45% for the year ended December 31, 2021 as compared to 50.10% in 2020. Return on average tangible assets and return on average tangible stockholders’ equity are non-GAAP financial measures. For a reconciliation to the most directly comparable GAAP financial measures for return on average tangible assets and return on average tangible stockholders’ equity, see Table 3, GAAP to Non-GAAP Reconciliation.

Our return on average total assets was 0.85% for the year ended December 31, 2020, a decrease of 55 basis points as compared to 2019, and our return on average total stockholders’ equity was 6.88% for the year ended December 31, 2020, a decrease of 402 basis points as compared to 2019. Our return on average tangible assets was 0.89% for the year ended December 31, 2020, a decrease of 58 basis points as compared to 2019, and our return on average tangible stockholders’ equity was 10.91% for the year ended December 31, 2020, a decrease of 671 basis points as compared to 2019. Our efficiency ratio was 50.10% for the year ended December 31, 2020 as compared to 48.36% in 2019. Return on average tangible assets and return on average tangible stockholders’ equity are non-GAAP financial measures. For a reconciliation to the most directly comparable GAAP financial measures for return on average tangible assets and return on average tangible stockholders’ equity, see Table 3, GAAP to Non-GAAP Reconciliation.

53

Table of Contents

Our results for the year ended December 31, 2021 were highlighted by the following:

Column 1Column 2Column 3
Net interest income was $530.6 million for the year ended December 31, 2021, a decrease of $5.2 million or 1% as compared to 2020. Our net interest margin was 2.43% for the year ended December 31, 2021, a decrease of 34 basis points as compared to 2020. The decrease in net interest income was primarily due to lower yields in most loan categories, a decrease in average loan balances in a few loan categories and lower yields in our investment securities portfolio. This was partially offset by higher average balances in our investment securities portfolio and lower deposit funding costs.

Column 1Column 2Column 3
The Provision was a benefit of $39.0 million for the year ended December 31, 2021, compared to a Provision of $121.7 million for the year ended December 31, 2020. The benefit was largely due to improvements in the credit quality of our loan and lease portfolio and lower expected credit losses as a result of the economic recovery and easing of restrictions related to the COVID-19 pandemic. The Provision is recorded to maintain the ACL at levels deemed adequate to absorb probable credit losses that are expected in our loan and lease portfolio as of the balance sheet date.

Column 1Column 2Column 3
Noninterest income was $184.9 million for the year ended December 31, 2021, a decrease of $12.5 million or 6% as compared to 2020. The decrease was primarily due to a $21.4 million decrease in other noninterest income, a $2.6 million decrease in bank-owned life insurance (“BOLI”) income, a $0.9 million decrease in trust and investment services income and a $0.7 million decrease in service charges on deposit accounts. This was partially offset by an $8.1 million increase in credit and debit card fees and a $4.7 million increase in other service charges and fees.

Column 1Column 2Column 3
Noninterest expense was $405.5 million for the year ended December 31, 2021, an increase of $37.8 million or 10% as compared to 2020. The increase in noninterest expense was primarily due to an $18.7 million increase in other noninterest expense, an $8.2 million increase in salaries and employee benefits, a $4.4 million increase in equipment costs, a $3.1 million increase in card rewards program expenses, a $2.8 million increase in contracted services and professional fees and a $0.5 million increase in occupancy expense.

Our results for the year ended December 31, 2020 were highlighted by the following:

Column 1Column 2Column 3
Net interest income was $535.7 million for the year ended December 31, 2020, a decrease of $37.7 million or 7% as compared to 2019. Our net interest margin was 2.77% for the year ended December 31, 2020, a decrease of 43 basis points as compared to 2019. The decrease in net interest income was primarily due to lower yields in all loan categories and lower yields in our investment securities portfolio. This was partially offset by lower deposit funding costs and higher average balances in our investment securities portfolio.

Column 1Column 2Column 3
The Provision was $121.7 million for the year ended December 31, 2020, an increase of $107.9 million as compared to 2019. This increase was primarily due to higher expected credit losses as a result of COVID-19 and its impact on Hawaii’s economy, key industries, businesses and our customers. The Provision is recorded to maintain the ACL at levels deemed adequate to absorb probable credit losses that are expected in our loan and lease portfolio as of the balance sheet date.

Column 1Column 2Column 3
Noninterest income was $197.4 million for the year ended December 31, 2020, an increase of $4.8 million or 3% as compared to 2019. The increase was primarily due to a $20.7 million increase in other noninterest income, a $2.6 million decrease in the net loss on investment securities and a $0.6 million increase in trust and investment services income. This was partially offset by a $11.3 million decrease in credit and debit card fees, a $5.6 million decrease in service charges on deposit accounts and a $2.4 million decrease in other service charges and fees.

Column 1Column 2Column 3
Noninterest expense was $367.7 million for the year ended December 31, 2020, a decrease of $2.8 million or 1% as compared to 2019. The decrease in noninterest expense was primarily due to a $7.8 million decrease in card rewards program expenses, a $3.3 million decrease in other noninterest expense and a $1.2 million decrease in advertising and marketing expenses, partially offset by a $4.2 million increase in contracted services and professional fees, a $2.9 million increase in equipment costs, a $1.3 million increase in regulatory assessment and fees and a $1.1 million increase in salaries and employee benefits.

54

Table of Contents

Balance sheet highlights consisted of the following:

Column 1Column 2Column 3
Total loans and leases were $13.0 billion as of December 31, 2021, a decrease of $317.1 million or 2% as compared to December 31, 2020. This decrease was primarily due to a decrease in our commercial and industrial portfolio, which was largely due to a decrease in PPP loans of $584.8 million from the prior year, as well as reductions in our dealer flooring portfolio. These decreases were offset by increases in our residential portfolio and our commercial real estate portfolio.

Column 1Column 2Column 3
The ACL was $157.3 million as of December 31, 2021, a decrease of $51.2 million or 25% from December 31, 2020. This decrease was primarily due to the aforementioned improvement in credit quality of our loan and lease portfolio and lower expected credit losses as a result of the economic recovery and easing of restrictions related to the COVID-19 pandemic. The ratio of our ACL to total loans and leases outstanding decreased to 1.21% as of December 31, 2021, compared to 1.57% as of December 31, 2020. The overall level of the ACL was commensurate with our stable credit risk profile and the Hawaii economy.

Column 1Column 2Column 3
We continued to invest in high-grade investment securities, primarily collateralized mortgage obligations issued by the Government National Mortgage Association (“Ginnie Mae”), Fannie Mae and Freddie Mac. The total fair value of our investment securities portfolio was $8.4 billion as of December 31, 2021, an increase of $2.4 billion or 39% compared to December 31, 2020. The higher balances in investment securities were primarily due to redeploying excess balance sheet liquidity.

Column 1Column 2Column 3
Total deposits were $21.8 billion as of December 31, 2021, an increase of $2.6 billion or 13% from December 31, 2020. The increase in total deposits was primarily due to a $1.9 billion increase in demand deposits, a $0.7 billion increase in money market deposit balances and a $0.6 billion increase in savings deposit balances, partially offset by a $0.6 billion decrease in time deposit balances.

Column 1Column 2Column 3
Total stockholders’ equity was $2.7 billion as of December 31, 2021, a decrease of $87.2 million or 3% from December 31, 2020. The decrease in stockholders’ equity was primarily due a $153.3 million decrease in accumulated other comprehensive income, net of tax, dividends declared and paid to the Company’s stockholders of $134.1 million and common stock repurchases of $75.0 million, partially offset by earnings for the year ended December 31, 2021 of $265.7 million, and equity-based awards of $9.5 million.

55

Table of Contents

Analysis of Results of Operations

Net Interest Income

For the years ended December 31, 2021, 2020, and 2019, average balances, related income and expenses, on a fully taxable-equivalent basis, and resulting yields and rates are presented in Table 4. An analysis of the change in net interest income, on a fully taxable-equivalent basis, is presented in Table 5.

Average Balances and Interest RatesTable 4
Year EndedYear EndedYear Ended
December 31, 2021December 31, 2020December 31, 2019
AverageIncome/Yield/AverageIncome/Yield/AverageIncome/Yield/
(dollars in millions)BalanceExpenseRateBalanceExpenseRateBalanceExpenseRate
Earning Assets
Interest-Bearing Deposits in Other Banks$1,723.0$2.30.14%$882.1$2.40.27%$437.8$9.32.11%
Available-for-Sale Investment Securities
Taxable6,608.993.31.414,844.580.91.674,309.792.52.15
Non-Taxable481.910.22.1262.01.11.770.52.71
Total Available-for-Sale Investment Securities7,090.8103.51.464,906.582.01.674,310.292.52.15
Loans Held for Sale3.60.12.2413.00.32.211.02.53
Loans and Leases(1)
Commercial and industrial2,586.882.23.183,168.793.22.942,987.3122.84.11
Commercial real estate3,456.7101.62.943,419.1116.93.423,176.6143.94.53
Construction804.525.43.16615.721.33.46547.725.54.65
Residential:
Residential mortgage3,836.6138.33.603,698.7148.44.013,626.0150.94.16
Home equity line834.322.22.66875.127.13.10910.734.13.74
Consumer1,275.567.85.311,501.682.95.521,652.891.85.56
Lease financing239.97.63.14239.46.92.90162.65.03.08
Total Loans and Leases13,034.3445.13.4213,518.3496.73.6713,063.7574.04.39
Other Earning Assets69.41.11.5456.42.03.6679.82.93.66
Total Earning Assets(2)21,921.1552.12.5219,376.3583.43.0117,892.5678.73.79
Cash and Due from Banks289.3304.9340.1
Other Assets2,215.92,187.92,093.1
Total Assets$24,426.3$21,869.1$20,325.7
Interest-Bearing Liabilities
Interest-Bearing Deposits
Savings$6,581.1$2.50.04%$5,538.1$5.20.09%$4,840.6$16.60.34%
Money Market3,831.42.10.053,266.66.60.203,123.527.80.89
Time2,005.09.30.472,839.823.70.832,882.943.51.51
Total Interest-Bearing Deposits12,417.513.90.1111,644.535.50.3010,847.087.90.81
Federal Funds Purchased1.40.4316.40.42.44
Short-Term Borrowings208.26.02.88193.45.52.85
Long-Term Borrowings177.54.92.76200.05.52.77406.611.52.83
Total Interest-Bearing Liabilities12,595.018.80.1512,054.147.00.3911,463.4105.30.92
Net Interest Income$533.3$536.4$573.4
Interest Rate Spread2.37%2.62%2.87%
Net Interest Margin2.43%2.77%3.20%
Noninterest-Bearing Demand Deposits8,594.16,608.55,766.4
Other Liabilities528.8507.6486.5
Stockholders' Equity2,708.42,698.92,609.4
Total Liabilities and Stockholders' Equity$24,426.3$21,869.1$20,325.7
Column 1Column 2
(1)Non-performing loans and leases are included in the respective average loan and lease balances. Income, if any, on such loans and leases is recognized on a cash basis.
Column 1Column 2
(2)Interest income includes taxable-equivalent basis adjustments of $2.8 million, $0.7 million and nil for the years ended December 31, 2021, 2020 and 2019, respectively.

56

Table of Contents

Analysis of Change in Net Interest IncomeTable 5
Year Ended December 31, 2021Year Ended December 31, 2020
Compared to December 31, 2020Compared to December 31, 2019
(dollars in millions)VolumeRateTotal(1)VolumeRateTotal(1)
Change in Interest Income:
Interest-Bearing Deposits in Other Banks$1.5$(1.6)$(0.1)$5.0$(11.9)$(6.9)
Available-for-Sale Investment Securities
Taxable26.3(13.9)12.410.6(22.2)(11.6)
Non-Taxable8.80.39.11.11.1
Total Available-for-Sale Investment Securities35.1(13.6)21.511.7(22.2)(10.5)
Loans Held for Sale(0.2)(0.2)0.30.3
Loans and Leases
Commercial and industrial(18.1)7.1(11.0)7.1(36.7)(29.6)
Commercial real estate1.3(16.6)(15.3)10.3(37.3)(27.0)
Construction6.1(2.0)4.12.9(7.1)(4.2)
Residential:
Residential mortgage5.4(15.5)(10.1)3.0(5.5)(2.5)
Home equity line(1.2)(3.7)(4.9)(1.3)(5.7)(7.0)
Consumer(12.1)(3.0)(15.1)(8.3)(0.6)(8.9)
Lease financing0.10.60.72.2(0.3)1.9
Total Loans and Leases(18.5)(33.1)(51.6)15.9(93.2)(77.3)
Other Earning Assets0.4(1.3)(0.9)(0.9)(0.9)
Total Change in Interest Income18.3(49.6)(31.3)32.0(127.3)(95.3)
Change in Interest Expense:
Interest-Bearing Deposits
Savings0.7(3.4)(2.7)2.1(13.5)(11.4)
Money Market1.0(5.5)(4.5)1.2(22.4)(21.2)
Time(5.8)(8.6)(14.4)(0.6)(19.2)(19.8)
Total Interest-Bearing Deposits(4.1)(17.5)(21.6)2.7(55.1)(52.4)
Federal Funds Purchased(0.2)(0.2)(0.4)
Short-Term Borrowings(3.0)(3.0)(6.0)0.40.10.5
Long-Term Borrowings(0.6)(0.6)(5.8)(0.2)(6.0)
Total Change in Interest Expense(7.7)(20.5)(28.2)(2.9)(55.4)(58.3)
Change in Net Interest Income$26.0$(29.1)$(3.1)$34.9$(71.9)$(37.0)
Column 1Column 2
(1)The change in interest income and expense not solely due to changes in volume or rate has been allocated on a pro-rata basis to the volume and rate columns.

Net interest income, on a fully taxable-equivalent basis, was $533.3 million for the year ended December 31, 2021, a decrease of $3.1 million or 1% as compared to 2020. Our net interest margin was 2.43% for the year ended December 31, 2021, a decrease of 34 basis points as compared to 2020. The decrease in net interest income, on a fully taxable-equivalent basis, was primarily due to lower yields in most loan categories, a decrease in average loan balances in a few loan categories and lower yields in our investment securities portfolio. This was partially offset by higher average balances in our investment securities portfolio and lower deposit funding costs. Yields on our loans and leases were 3.42% for the year ended December 31, 2021, a decrease of 25 basis points as compared to 2020. We experienced a decrease in our yield from total loans primarily due to decreases in our commercial and industrial (excluding PPP loans), commercial real estate and residential mortgage loans. The decrease in our adjustable rate commercial and industrial and commercial real estate loans are typically based on LIBOR. Fees are accelerated into net interest income upon the forgiveness of PPP loans. Net interest income for the years ended December 31, 2021 and 2020, included $31.6 million and $16.7 million, respectively, of fees from PPP loans. As of December 31, 2021, there were approximately $5.4 million of additional fees remaining on our PPP loans that had not yet been recognized into income. For the year ended December 31, 2021, the average balance of our investment securities portfolio increased $2.2 billion or 45% to $7.1 billion. Yields on our investment securities portfolio were 1.46% for the year ended December 31, 2021, a decrease of 21 basis points compared to 2020. Deposit funding costs were $13.9 million for the year ended December 31, 2021, a decrease of $21.6 million or 61% compared to 2020. Rates paid on our interest-bearing deposits were 11 basis points for the year ended December 31, 2021, a decrease of 19 basis points compared to 2020.

57

Table of Contents

The Federal Reserve influences the general market rates of interest, including the deposit and loan rates offered by many financial institutions. Our loan portfolio is affected by changes in the prime interest rate. The prime rate began in 2019 at 5.50% and decreased 50 basis points during the third quarter of 2019 (25 basis points in each of August and September) and 25 basis points in October 2019 to end the year at 4.75%. During 2020, the prime rate decreased 150 basis points in March to end the first quarter at 3.25%, where it remained as at the end of 2021. As noted above, our loan portfolio is also impacted by changes in the LIBOR. At December 31, 2021, the one-month and three-month U.S. dollar LIBOR interest rates were 0.10% and 0.21%, respectively. At December 31, 2020, the one-month and three-month U.S. dollar LIBOR interest rates were 0.14% and 0.24%, respectively, while at December 31, 2019, the one-month and three-month U.S. dollar LIBOR interest rates were 1.76% and 1.91%, respectively. The target range for the federal funds rate, which is the cost of immediately available overnight funds, began 2019 at 2.25% to 2.50% and decreased 50 basis points during the third quarter of 2019 (25 basis points in each of August and September) and 25 basis points in October 2019 to end the year at 1.50% to 1.75%. During 2020, the target range for the federal funds rate decreased 150 basis points in March to at 0.00% to 0.25%, where it remained as at the end of 2021. The decrease in the target range for the federal funds rate in 2020 was largely an emergency measure by the Federal Reserve aimed at mitigating the economic impact of COVID-19. In December 2021, the Federal Reserve released projections related to the target range for the federal funds rate that imply, while there can be no such assurance, increases in the federal funds rate will occur in 2022, followed by additional increases in 2023 and 2024.

Net interest income, on a fully taxable-equivalent basis, was $536.4 million for the year ended December 31, 2020, a decrease of $37.0 million or 6% as compared to 2019. Our net interest margin was 2.77% for the year ended December 31, 2020, a decrease of 43 basis points as compared to 2019. The decrease in net interest income, on a fully taxable-equivalent basis, was primarily due to lower yields in all loan categories and lower yields in our investment securities portfolio and interest-bearing deposits in other banks. This was partially offset by lower deposit funding costs and higher average balances in our investment securities portfolio. Yields on our loans and leases were 3.67% for the year ended December 31, 2020, a decrease of 72 basis points as compared to 2019. We experienced a decrease in our yield from total loans primarily due to decreases in adjustable rate commercial and industrial and commercial real estate loans, which are typically based on LIBOR. Decreases in the yield on commercial and industrial loans also stemmed from our participation in the PPP, as these loans have a fixed interest rate of one percent per annum. For the year ended December 31, 2020, the average balance of our investment securities portfolio increased $596.3 million or 14% to $4.9 billion. Yields on our investment securities portfolio were 1.67% for the year ended December 31, 2020, a decrease of 48 basis points compared to 2019. Deposit funding costs were $35.5 million for the year ended December 31, 2020, a decrease of $52.4 million compared to 2019. Rates paid on our interest-bearing deposits were 30 basis points for the year ended December 31, 2020, a decrease of 51 basis points compared to 2019.

Provision for Credit Losses

The Provision was a benefit of $39.0 million for the year ended December 31, 2021, compared to a Provision of $121.7 million in 2020. For the year ended December 31, 2021, the Provision included a negative $38.7 million in provision for credit losses for loans and leases and a negative $0.3 million in provision for credit losses for the reserve for unfunded commitments. The benefit was largely due to improvements in the credit quality of our loan and lease portfolio and lower expected credit losses as a result of the economic recovery and easing of restrictions related to the COVID-19 pandemic. We recorded net charge-offs of $12.5 million and $30.9 million for the years ended December 31, 2021 and 2020, respectively. This represented net charge-offs of 0.10% and 0.23% of total average loans and leases for the years ended December 31, 2021 and 2020, respectively. The ACL was $157.3 million and $208.5 million as of December 31, 2021 and 2020, respectively, and represented 1.21% of total outstanding loans and leases as of December 31, 2021, compared to 1.57% of total outstanding loans and leases as of December 31, 2020. The reserve for unfunded commitments was $30.3 million as of December 31, 2021, compared to $30.6 million as of December 31, 2020. The Provision is recorded to maintain the ACL and the reserve for unfunded commitments at levels deemed adequate by management based on the factors noted in the “Risk Governance and Quantitative and Qualitative Disclosures About Market Risk — Credit Risk” section of this MD&A.

58

Table of Contents

Noninterest Income

Table 6 presents the major components of noninterest income for the years ended December 31, 2021, 2020 and 2019:

Noninterest IncomeTable 6
Year Ended December 31,ChangeChange
(dollars in thousands)2021202020192021vs.20202020vs.2019
Service charges on deposit accounts$27,510$28,169$33,778$(659)(2)%$(5,609)(17)%
Credit and debit card fees63,58055,45166,7498,12915(11,298)(17)
Other service charges and fees38,57833,87636,2534,70214(2,377)(7)
Trust and investment services income34,71935,65235,102(933)(3)5502
Bank-owned life insurance13,18515,75415,479(2,569)(16)2752
Investment securities gains (losses), net102(114)(2,715)216(189)2,601(96)
Other7,24228,5927,887(21,350)(75)20,705263
Total noninterest income$184,916$197,380$192,533$(12,464)(6)%$4,8473%

Total noninterest income was $184.9 million for the year ended December 31, 2021, a decrease of $12.5 million or 6% as compared to 2020. Total noninterest income was $197.4 million for the year ended December 31, 2020, an increase of $4.8 million or 3% as compared to 2019.

Service charges on deposit accounts were $27.5 million for the year ended December 31, 2021, a decrease of $0.7 million or 2% as compared to 2020. This decrease was primarily due to a $0.7 million decrease in checking account service fees and a $0.2 million decrease in overdraft and checking account fees, partially offset by a $0.4 million increase in ATM interchange fees from customers. Service charges on deposit accounts were $28.2 million for the year ended December 31, 2020, a decrease of $5.6 million or 17% as compared to 2019. This decrease was primarily due to a $5.3 million decrease in overdraft and checking account fees, resulting from decreased transactions and spending due to the impact of the COVID-19 pandemic, and a $0.8 million decrease in ATM interchange fees from customers, partially offset by a $0.7 million increase in account analysis service charges.

Credit and debit card fees were $63.6 million for the year ended December 31, 2021, an increase of $8.1 million or 15% as compared to 2020. This increase was primarily due to a $4.5 million increase in interchange settlement fees, a $3.7 million increase in merchant service revenues, a $1.2 million increase in ATM interchange and surcharge fees, and a $1.0 million increase in debit card interchange fees. This was partially offset by a $2.5 million increase in network association dues. Credit and debit card fees were $55.5 million for the year ended December 31, 2020, a decrease of $11.3 million or 17% as compared to 2019. This decrease was primarily due to an $8.3 million decrease in interchange settlement fees and a $7.1 million decrease in merchant service revenues, both resulting from decreased transactions and spending due to the impact of the COVID-19 pandemic. The decrease also related to a $2.3 million decrease in ATM interchange and surcharge fees, resulting from FHI waving ATM surcharge fees for a portion of the year ended December 31, 2020 as a response to the COVID-19 pandemic, and a $0.3 million decrease in credit card fees from cash advances. This was partially offset by a $7.1 million decrease in network association dues.

Other service charges and fees were $38.6 million for the year ended December 31, 2021, an increase of $4.7 million or 14% as compared to 2020. This increase was primarily due to a $3.4 million increase in fees from annuities and securities, a $1.3 million increase in miscellaneous service fees, a $0.3 million increase in wire transfer fees, a $0.3 million increase in online banking fees, and a $0.3 million increase in fee income from our cash management services. This was partially offset by a $1.0 million decrease in service fees related to participation loans. Other service charges and fees were $33.9 million for the year ended December 31, 2020, a decrease of $2.4 million or 7% as compared to 2019. This decrease was primarily due to a $0.6 million decrease in insurance income, a $0.6 million decrease in service fees related to participation loans, a $0.6 million decrease in foreign exchange processing fees, a $0.5 million decrease in online banking fees, a $0.3 million decrease in fees from standby letters of credit arrangements and a $0.3 million decrease in fee income from our cash management services. This was partially offset by a $1.0 million increase in fees from annuities and securities.

59

Table of Contents

Trust and investment services income was $34.7 million for the year ended December 31, 2021, a decrease of $0.9 million or 3% as compared to 2020. This decrease was primarily due to a $1.9 million decrease in business cash management fees, a $0.4 million decrease in money market fund management fees, a $0.2 million decrease in personal property agency account fees, and a $0.2 million decrease in tax services. This was partially offset by a $1.2 million increase in investment management fees and a $0.9 million increase in irrevocable trust fees. Trust and investment services income was $35.7 million for the year ended December 31, 2020, an increase of $0.6 million or 2% as compared to 2019. This increase was primarily due to a $1.1 million increase in investment management fees, partially offset by a $0.4 million decrease in administrative fees for retirement accounts.

BOLI income was $13.2 million for the year ended December 31, 2021, a decrease of $2.6 million or 16% as compared to 2020. This decrease was due to a $3.8 million decrease in BOLI earnings, partially offset by a $1.3 million increase in death benefit proceeds from life insurance policies. BOLI income was $15.8 million for the year ended December 31, 2020, an increase of $0.3 million or 2% as compared to 2019.

Net gains on the sale of investment securities were $0.1 million for the year ended December 31, 2021, an increase in net gains of $0.2 million as compared to 2020. Net losses on the sale of investment securities were $0.1 million for the year ended December 31, 2020, a decrease in net losses of $2.6 million as compared to 2019.

Other noninterest income was $7.2 million for the year ended December 31, 2021, a decrease of $21.4 million as compared to 2020. This decrease was primarily due to a $13.4 million decrease in gains on the sale of residential and commercial loans, a $5.8 million decrease in customer-related interest rate swap fees, a $1.3 million increase in net losses recognized in income related to derivative contracts, a $1.2 million decrease in income due to adjustments to certain liabilities assumed as a result of the Reorganization Transactions, a $0.7 million decrease in market adjustments on mutual funds purchased, a $0.6 million decrease in market adjustments for foreign exchange transactions, a $0.5 million decrease in volume-based incentives and a $0.5 million decrease in net mortgage servicing rights income. This was partially offset by a $2.1 million increase in gains on the sale of bank properties. Other noninterest income was $28.6 million for the year ended December 31, 2020, an increase of $20.7 million as compared to 2019. This increase was primarily due to a $15.8 million increase in gains on the sale of residential and commercial loans, a $3.9 million increase in customer-related interest rate swap fees, a $1.6 million increase in net mortgage servicing rights income and a $0.7 million decrease in net losses recognized in income related to derivative contracts. This was partially offset by a $1.1 million decrease in market adjustments for foreign exchange transactions.

Noninterest Expense

Table 7 presents the major components of noninterest expense for the years ended December 31, 2021, 2020 and 2019:

Noninterest ExpenseTable 7
Year Ended December 31,ChangeChange
(dollars in thousands)2021202020192021vs.20202020vs.2019
Salaries and employee benefits$182,384$174,221$173,098$8,1635%$1,1231%
Contracted services and professional fees63,34960,54656,3212,80354,2258
Occupancy29,34828,82128,753527268
Equipment24,71920,27717,3434,442222,93417
Regulatory assessment and fees8,2458,6597,390(414)(5)1,26917
Advertising and marketing6,1085,6956,9104137(1,215)(18)
Card rewards program25,24422,11429,9613,13014(7,847)(26)
Other66,08247,33950,66118,74340(3,322)(7)
Total noninterest expense$405,479$367,672$370,437$37,80710%$(2,765)(1)%

Total noninterest expense was $405.5 million for the year ended December 31, 2021, an increase of $37.8 million or 10% as compared to 2020. Total noninterest expense was $367.7 million for the year ended December 31, 2020, a decrease of $2.8 million or 1% as compared to 2019.

60

Table of Contents

Salaries and employee benefits expense was $182.4 million for the year ended December 31, 2021, an increase of $8.2 million or 5% as compared to 2020. This increase was primarily due to a $3.4 million increase in temporary help expenses, a $3.4 million increase in incentive compensation, a $3.1 million increase in other compensation, including a nonrecurring severance cost of $1.2 million, a $2.1 million increase in base salaries and related payroll taxes, a $1.6 million increase in group health plan costs, a $0.7 million increase in retirement plan expenses, a $0.4 million increase in employee overtime pay expense and a $0.3 million increase in state unemployment tax expense. This was partially offset by a $7.0 million increase in deferred loan origination costs. Salaries and employee benefits expense was $174.2 million for the year ended December 31, 2020, an increase of $1.1 million or 1% as compared to 2019. This increase was primarily due to a $7.6 million increase in base salaries and related payroll taxes, a $1.5 million increase in incentive compensation and a $1.5 million increase in retirement plan expenses. This was partially offset by a $7.1 million increase in deferred loan origination costs, a $1.6 million decrease in group health plan costs and a $0.9 million decrease in other compensation, primarily related to bonuses resulting from the initial public offering and related stock-based compensation.

Contracted services and professional fees were $63.3 million for the year ended December 31, 2021, an increase of $2.8 million or 5% as compared to 2020. This increase was primarily due to a $1.2 million increase in outside services, primarily attributable to marketing and new customer services, a $0.8 million increase in contracted data processing, primarily related to system upgrades and product enhancements, and a $0.7 million increase in audit, legal and consultant fees. Contracted services and professional fees were $60.5 million for the year ended December 31, 2020, an increase of $4.2 million or 8% as compared to 2019. This increase was primarily due to a $2.3 million increase in contracted data processing, primarily related to system upgrades and product enhancements, a $1.4 million increase in audit, legal and consultant fees, and a $0.8 million increase in outside services, primarily attributable to marketing and new customer services.

Occupancy expense was $29.3 million for the year ended December 31, 2021, an increase of $0.5 million or 2% as compared to 2020. This increase was due to a $0.5 million increase in utilities expense. Occupancy expense was $28.8 million for the year ended December 31, 2020, an increase of $0.1 million or less than 1% as compared to 2019.

Equipment expense was $24.7 million for the year ended December 31, 2021, an increase of $4.4 million or 22% as compared to 2020. This increase was primarily due to a $4.7 million increase in technology-related license and maintenance fees. Equipment expense was $20.3 million for the year ended December 31, 2020, an increase of $2.9 million or 17% as compared to 2019. This increase was primarily due to a $1.5 million increase in technology-related license and maintenance fees and a $1.2 million increase in furniture and equipment depreciation.

Regulatory assessment and fees were $8.2 million for the year ended December 31, 2021, a decrease of $0.4 million or 5% as compared to 2020. Regulatory assessment and fees were $8.7 million for the year ended December 31, 2020, an increase of $1.3 million or 17% as compared to 2019. This increase was primarily due to a $1.3 million increase in the FDIC insurance assessment.

Advertising and marketing expense was $6.1 million for the year ended December 31, 2021, an increase of $0.4 million or 7% as compared to 2020. Advertising and marketing expense was $5.7 million for the year ended December 31, 2020, a decrease of $1.2 million or 18% as compared to 2019. This decrease was primarily due to a decrease in advertising costs related to direct mailing programs.

Card rewards program expense was $25.2 million for the year ended December 31, 2021, an increase of $3.1 million or 14% as compared to 2020. This increase was primarily due to a $2.1 million increase in interchange fees paid to our credit card partners, a $0.6 million increase in priority rewards card redemptions and a $0.5 million increase in credit card cash reward redemptions. Card rewards program expense was $22.1 million for the year ended December 31, 2020, a decrease of $7.8 million or 26% as compared to 2019. This decrease was primarily due to a $3.8 million decrease in priority rewards card redemptions, a $2.8 million decrease in interchange fees paid to our credit card partners and a $1.2 million decrease in credit card cash reward redemptions. Decreased transactions and spending by our customers as a result of the COVID-19 pandemic led to decreased expenses for each of the aforementioned card reward programs.

61

Table of Contents

Other noninterest expense was $66.1 million for the year ended December 31, 2021, an increase of $18.7 million or 40% as compared to 2020. This increase was primarily due to $9.0 million in prepayment fees to terminate the Company’s FHLB fixed-rate advances, a $2.6 million increase in general and administrative expenses primarily around supplies, insurance, meals and entertainment and shipping and delivery, a $2.2 million increase in software amortization expense, a $2.1 million settlement payment in connection to a lawsuit against the Company, a $1.5 million increase in pension-related expenses, a $0.5 million increase in broker fees, and $0.5 million in estimated PPP loan losses. Other noninterest expense was $47.3 million for the year ended December 31, 2020, a decrease of $3.3 million or 7% as compared to 2019. This decrease was primarily due to a $2.8 million decrease in pension-related expenses, a $1.0 million decrease in charitable contributions, a $0.8 million decrease in travel expenses, and a $0.6 million decrease in collection fees on delinquent consumer loans. This was partially offset by a $2.1 million increase in software amortization expense.

Provision for Income Taxes

The provision for income taxes was $83.3 million (reflecting an effective tax rate of 23.86%) for the year ended December 31, 2021, compared with a provision for income taxes of $58.0 million (reflecting an effective tax rate of 23.79%) in 2020. Additional information about the provision for income taxes is presented in “Note 15. Income Taxes” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data.

Analysis of Business Segments

Our business segments are Retail Banking, Commercial Banking, and Treasury and Other. Table 8 summarizes net income (loss) from our business segments for the years ended December 31, 2021, 2020 and 2019. Additional information about operating segment performance is presented in “Note 22. Reportable Operating Segments” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data.

The CARES Act, enacted on March 27, 2020, established, among other COVID-19 relief programs, a loan program (the “PPP”) for fully guaranteed loans (which may then be forgiven) to small businesses. In the second quarter of 2021, the Company made changes to the internal measurement of segment operating profits for the purpose of evaluating segment performance and resource allocation. The primary reason for the change was to align PPP loan balances within the business segment that directly manages them. Specifically, PPP loan balances previously included as part of the Retail Banking segment have been reclassified to the Commercial Banking segment. The reallocation of select PPP loan balances affected net interest income, net interest income after provision for credit losses, noninterest expense, provision for income taxes, net income and asset balances. The Company has reported its selected financial information using the new PPP loan balance alignments for year ended December 31, 2021. The Company has restated the selected financial information for the year ended December 31, 2020 in order to conform with the current presentation. As PPP loans were instituted in 2020, this reclassification had no impact to the year ended December 31, 2019.

Business Segment Net IncomeTable 8
Year Ended December 31,
(dollars in thousands)202120202019
Retail Banking$186,936$143,651$204,520
Commercial Banking119,77373,99192,632
Treasury and Other(40,974)(31,888)(12,760)
Total$265,735$185,754$284,392

Retail Banking.  Our Retail Banking segment includes the financial products and services we provide to consumers, small businesses and certain commercial customers. Loan and lease products offered include residential and commercial mortgage loans, home equity lines of credit and loans, automobile loans and leases, secured and unsecured lines of credit, installment loans, and small business loans and leases. Deposit products offered include checking, savings and time deposit accounts. Our Retail Banking segment also includes our wealth management services. Products and services from Retail Banking are delivered to customers through 54 banking locations throughout the State of Hawaii, Guam and Saipan.

62

Table of Contents

Net income for the Retail Banking segment was $186.9 million for the year ended December 31, 2021, an increase of $43.3 million or 30% as compared to 2020. The increase in net income for the Retail Banking segment was primarily due to the Provision. The Provision was a benefit of $16.3 million for the year ended December 31, 2021, compared to a Provision of $52.7 million for the year ended December 31, 2020. The increase in net income for the Retail Banking segment also stemmed from a $10.5 million increase in net interest income, partially offset by a $15.0 million increase in noninterest expense, a $14.9 million increase in the provision for income taxes and a $6.4 million decrease in noninterest income. The decrease in the Provision was largely due to improvements in the credit quality of our loan and lease portfolio and lower expected credit losses as a result of the economic recovery and easing of restrictions related to the COVID-19 pandemic. The increase in net interest income was primarily due to higher spread on our residential real estate loans. The increase in noninterest expense was primarily due to higher overall expenses that were allocated to the Retail Banking segment, a settlement in connection with a lawsuit against the Company and an increase in equipment expense, partially offset by a decrease in salaries and employee benefits expense, occupancy expense and regulatory assessment and fees. The increase in the provision for income taxes was primarily due to the increase in pretax income. The decrease in noninterest income was primarily due to decreases in gains on the sale of residential loans, trust and investment services income, service charges on deposit accounts and market adjustments for foreign exchange transactions, partially offset by an increase in other service charges and fees. The increase in total assets for the Retail Banking segment was primarily due to an increase in residential real estate loans, partially offset by decreases in indirect automobile loans and other consumer loans.

Net income for the Retail Banking segment was $143.7 million for the year ended December 31, 2020, a decrease of $60.9 million or 30% as compared to 2019. The decrease in net income for the Retail Banking segment was primarily due to a $46.5 million increase in the Provision, a $37.9 million decrease in net interest income and a $4.6 million increase in noninterest expense, partially offset by a $25.5 million decrease in the provision for income taxes and a $2.6 million increase in noninterest income. The increase in the Provision was primarily due to higher expected credit losses as a result of COVID-19 and its impact on our customers. The decrease in net interest income was primarily due to a decrease in transfer pricing credits on interest expenses from deposits as a result of lower yields on our deposit portfolio and lower spreads on our commercial and residential real estate portfolios. The increase in noninterest expense was primarily due to higher overall expenses that were allocated to the Retail Banking segment, partially offset by a decrease in salaries and employee benefits expense. The decrease in the provision for income taxes was primarily due to the decrease in pretax income. The increase in noninterest income was primarily due to increases in gains on the sale of residential loans and mortgage servicing rights, partially offset by a decrease in overdraft and checking account fees, an increase in amortization on mortgage servicing rights and a decrease in other service charges and fees. The decrease in total assets for the Retail Banking segment was primarily due to the sale of residential mortgages and decreases in consumer loans.

Commercial Banking.  Our Commercial Banking segment includes our corporate banking related products, residential and commercial real estate loans, commercial lease financing, secured and unsecured lines of credit, automobile loans and auto dealer financing, business deposit products and credit cards. Commercial lending and deposit products are offered primarily to middle-market and large companies locally, nationally and internationally.

Net income for the Commercial Banking segment was $119.8 million for the year ended December 31, 2021, an increase of $45.8 million or 62% as compared to 2020. The increase in net income for the Commercial Banking segment was primarily due to the Provision. The Provision was a benefit of $22.5 million for the year ended December 31, 2021, compared to a Provision of $53.9 million for the year ended December 31, 2020. The increase in net income for the Commercial Banking segment also stemmed from a $11.4 million increase in net interest income, partially offset by a $21.0 million increase in noninterest expense, a $15.6 million increase in the provision for income taxes and a $5.4 million decrease in noninterest income. The decrease in the Provision was largely due to improvements in the credit quality of our loan and lease portfolio and lower expected credit losses as a result of the economic recovery and easing of restrictions related to the COVID-19 pandemic. The increase in net interest income was primarily due to an increase in loan fees. The increase in noninterest expense was primarily due to higher overall expenses that were allocated to the Commercial Banking segment, and increases in salaries and benefits expense, card rewards program expense, supplies expense and estimated PPP loan losses. The increase in the provision for income taxes was primarily due to the increase in pretax income. The decrease in noninterest income was primarily due to decreases in gains on the sale of commercial loans, customer-related interest rate swap fees and volume-based incentives, partially offset by increases in credit and debit card fees and other service charges and fees. The decrease in total assets for the Commercial Banking segment was primarily due to decreases in PPP loans and our dealer flooring portfolio, partially offset by increases in our commercial real estate and our Shared National Credits portfolios.

63

Table of Contents

Net income for the Commercial Banking segment was $74.0 million for the year ended December 31, 2020, a decrease of $18.6 million or 20% as compared to 2019. The decrease in net income for the Commercial Banking segment was primarily due to a $46.4 million increase in the Provision, partially offset by a $10.4 million increase in net interest income, a $10.3 million decrease in the provision for income taxes, a $4.6 million increase in noninterest income and a $2.4 million decrease in noninterest expense. The increase in the Provision was primarily due to higher expected credit losses as a result of COVID-19 and its impact on our customers. The increase in net interest income was primarily due to an increase in loan fees and higher spread on our commercial loans, partially offset by a decrease in transfer pricing credits on interest expenses from deposits as a result of lower yields on our deposit portfolio. The decrease in the provision for income taxes was primarily due to the decrease in pretax income. The increase in noninterest income was primarily due to gains on the sale of loans and increases in customer-related interest rate swap fees and volume-based incentives, partially offset by decreases in credit and debit card fees and other service charges and fees. The decrease in noninterest expense was primarily due to a decrease in card rewards program expense, partially offset by increases in contracted services expense and salaries and benefits expense, higher overall expenses that were allocated to the Commercial Banking segment, and an increase in other tax expense. The increase in total assets for the Commercial Banking segment was primarily due to PPP loans and an increase in construction loans, partially offset by decreases in our dealer flooring portfolios, Shared National Credits, indirect automobile loans and credit card balances.

Treasury and Other.  Our Treasury and Other segment includes our treasury business, which consists of corporate asset and liability management activities, including interest rate risk management. The assets and liabilities (and related interest income and expense) of our treasury business consist of interest-bearing deposits, investment securities, federal funds sold and purchased, government deposits, short and long-term borrowings and bank-owned properties. Our primary sources of noninterest income are from BOLI, net gains from the sale of investment securities, foreign exchange income related to customer driven currency requests from merchants and island visitors and management of bank-owned properties in Hawaii and Guam. The net residual effect of the transfer pricing of assets and liabilities is included in Treasury and Other, along with the elimination of intercompany transactions.

Other organizational units (Technology, Operations, Credit and Risk Management, Human Resources, Finance, Administration, Marketing, and Corporate and Regulatory Administration) provide a wide range of support to our other income earning segments. Expenses incurred by these support units are charged to the applicable business segments through an internal cost allocation process.

Net loss for the Treasury and Other segment was $41.0 million for the year ended December 31, 2021, an increase in net loss of $9.1 million as compared to 2020. The increase in net loss was primarily due to a $27.1 million increase in net interest expense and a $1.9 million increase in noninterest expense, partially offset by a $15.4 million decrease in the Provision and a $5.2 million increase in the benefit for income taxes. The increase in net interest expense was primarily due to an increase in net transfer pricing charges that reside in the Treasury and Other segment, partially offset by an increase in our investment securities portfolio average balance and a decrease in our borrowings. The increase in noninterest expense was primarily due to prepayment fees to terminate the Company’s FHLB fixed-rate advances, and increases in salaries and employee benefits expense, contracted services and professional fees, equipment expense, software amortization expense, occupancy expense, pension-related expenses, regulatory assessment and fees, advertising and marketing expense, other insurance expense and supplies expense, partially offset by higher overall credits that were allocated to the Treasury and Other segment. The decrease in the Provision was largely due to improvements in the credit quality of our loan and lease portfolio and lower expected credit losses as a result of the economic recovery and easing of restrictions related to the COVID-19 pandemic. The increase in the benefit for income taxes was primarily due to the increase in pretax loss. The increase in total assets for the Treasury and Other segment was primarily due to increases in our investment securities portfolio and interest-bearing deposits in other banks.

Net loss for the Treasury and Other segment was $31.9 million for the year ended December 31, 2020, an increase in net loss of $19.1 million as compared to 2019. The increase in net loss was primarily due to a $15.1 million increase in the Provision, a $10.2 million decrease in net interest income and a $2.3 million decrease in noninterest income, partially offset by a $4.9 million decrease in noninterest expense and a $3.5 million increase in the benefit for income taxes. The increase in the Provision was primarily due to higher expected credit losses as a result of COVID-19 and its impact on our customers. The decrease in net interest income was primarily due to lower earnings credits as a result of lower average yields in our loan portfolio and lower average yields in our investment securities portfolio and interest-bearing deposits in other banks, partially offset by a decrease in transfer pricing charges as a result of lower yields on our deposit portfolio. The decrease in noninterest income was primarily due to decreases in ATM surcharge fees, ATM interchange fees from customers and other service charges and fees, and insurance settlement income received in 2019, partially offset by a

64

Table of Contents

decrease in net losses on the sale of investment securities as a result of the investment portfolio restructuring and sale of 48 investment securities in January 2019. The decrease in noninterest expense was primarily due to lower overall expenses that were allocated to the Treasury and Other segment, and decreases in pension-related expenses, advertising and marketing expenses, charitable contributions and occupancy expense, partially offset by increases in equipment expense, salaries and employee benefits expense, software amortization expense and contracted services and professional fees. The increase in the benefit for income taxes was primarily due to the increase in pretax loss. The increase in total assets for the Treasury and Other segment was primarily due to increases in our investment securities portfolio and interest-bearing deposits in other banks.

Analysis of Financial Condition

Liquidity and Capital Resources

Liquidity refers to our ability to maintain cash flow that is adequate to fund operations and meet present and future financial obligations through either the sale or maturity of existing assets or by obtaining additional funding through liability management. We consider the effective and prudent management of liquidity to be fundamental to our health and strength. Our objective is to manage our cash flow and liquidity reserves so that they are adequate to fund our obligations and other commitments on a timely basis and at a reasonable cost.

Liquidity is managed to ensure stable, reliable and cost-effective sources of funds to satisfy demand for credit, deposit withdrawals and investment opportunities. Funding requirements are impacted by loan originations and refinancings, deposit balance changes, liability issuances and settlements and off-balance sheet funding commitments. We consider and comply with various regulatory and internal guidelines regarding required liquidity levels and periodically monitor our liquidity position in light of the changing economic environment and customer activity. Based on periodic liquidity assessments, we may alter our asset, liability and off-balance sheet positions. The Company’s Asset Liability Management Committee (“ALCO”) monitors sources and uses of funds and modifies asset and liability positions as liquidity requirements change. This process, combined with our ability to raise funds in money and capital markets and through private placements, provides flexibility in managing the exposure to liquidity risk.

Immediate liquid resources are available in cash which is primarily on deposit with the Federal Reserve Bank of San Francisco (the “FRB”). As of December 31, 2021 and 2020, cash and cash equivalents were $1.3 billion and $1.0 billion, respectively. Potential sources of liquidity also include investment securities in our available-for-sale portfolio. The carrying value of our available-for-sale investment securities were $8.4 billion and $6.1 billion as of December 31, 2021 and 2020, respectively. As of December 31, 2021 and 2020, we maintained our excess liquidity primarily in collateralized mortgage obligations issued by Ginnie Mae, Fannie Mae and Freddie Mac and mortgage-backed securities issued by Ginnie Mae, Fannie Mae, Freddie Mac and Municipal Housing Authorities. As of December 31, 2021, our available-for-sale investment securities portfolio was comprised of securities with a weighted average life of approximately 5.8 years. These funds offer substantial resources to meet either new loan demand or to help offset reductions in our deposit funding base. Liquidity is further enhanced by our ability to pledge loans to access secured borrowings from the FHLB and the FRB. As of December 31, 2021, we have borrowing capacity of $1.8 billion from the FHLB and $1.1 billion from the FRB based on the amount of collateral pledged.

Our core deposits have historically provided us with a long-term source of stable and relatively lower cost of funding. Our core deposits, defined as all deposits exclusive of time deposits exceeding $250,000, totaled $21.0 billion and $17.9 billion as of December 31, 2021 and 2020, which represented 96% and 93%, respectively, of our total deposits. These core deposits are normally less volatile, often with customer relationships tied to other products offered by the Company; however, deposit levels could decrease if interest rates increase significantly or if corporate customers increase investing activities and reduce deposit balances.

65

Table of Contents

Our material cash requirements from our current and long-term contractual obligations as of December 31, 2021 are summarized in the following table:

Contractual ObligationsTable 9
Less ThanAfter
(dollars in thousands)One Year1 - 3 Years4 - 5 Years5 YearsTotal
Contractual Obligations
Time certificates of deposits$1,460,549$205,810$109,375$704$1,776,438
Noncancelable operating leases7,7559,9878,09968,99694,837
Postretirement benefit contributions1,2042,7332,9497,90514,791
Purchase obligations70,31576,87345,93010,205203,323
Affordable housing commitments44,57516,88626187062,592
Total Contractual Obligations$1,584,398$312,289$166,614$88,680$2,151,981

Commitments to extend credit, standby letters of credit and commercial letters of credit do not necessarily represent future cash requirements in that these commitments often expire without being drawn upon; therefore, these items are not included in the table above. Purchase obligations arise from agreements to purchase goods or services that are enforceable and legally binding. Other contracts included in purchase obligations primarily consist of service agreements for various systems and applications supporting bank operations, including the systems and applications in the Bank’s new core system expected to be implemented in 2022. Postretirement benefit contributions represent the minimum expected contribution to the postretirement benefit plan. Actual contributions may differ from these estimates.

Our liability for unrecognized tax benefits (“UTBs”) as of December 31, 2021 and 2020 were $204.1 million and $154.5 million, respectively. The increase in UTB was primarily due to additions related to state tax refund claims for periods during which the Company was the parent company for the state combined returns filed with BNPP and BOW. We are unable to reasonably estimate the period of cash settlement with the respective taxing authority. As a result, our liability for UTBs is not disclosed in the table above.

See the discussion of credit, lease and other contractual commitments in “Note 4. Loans and Leases” and “Note 17. Commitments and Contingent Liabilities” in the notes to the consolidated financial statements included Item 8. Financial Statements and Supplementary Data.

Other material cash requirements include general corporate operating activities, stock repurchases, and capital to be returned to our shareholders.

We expect to meet these obligations from dividends paid by the Bank to the Parent. Additional sources of liquidity available to us include selling residential real estate loans in the secondary market, taking out short- and long-term borrowings and issuing long-term debt and equity securities. At the start of the pandemic, we increased our liquidity position through additional public time deposits in anticipation of a surge in funding needs due to our participation in the PPP and other additional liquidity needs. While our public time deposits have since decreased from the fourth quarter of 2020, we have continued to maintain high levels of liquidity as of December 31, 2021. We believe that our existing cash, cash equivalents, investments, and cash expected to be generated from operations, will be sufficient to meet our cash requirements within the next twelve months and beyond.

Potential Demands on Liquidity from Off-Balance Sheet Arrangements

We have off-balance sheet arrangements, such as variable interest entities, guarantees, and certain financial instruments with off-balance sheet risk, that may affect the Company’s financial condition, changes in financial condition, revenues or expenses, results of operations, liquidity, capital expenditures or capital resources.

66

Table of Contents

Variable Interest Entities

We hold interests in several unconsolidated variable interest entities (“VIEs”). These unconsolidated VIEs are primarily low-income housing tax credit investments in partnerships and limited liability companies. Variable interests are defined as contractual ownership or other interests in an entity that change with fluctuations in an entity’s net asset value. The primary beneficiary consolidates the VIE. Based on our analysis, we have determined that the Company is not the primary beneficiary of these entities. As a result, we do not consolidate these VIEs. Unfunded commitments to fund these low-income housing tax credit investments were $62.6 million and $89.0 million as of December 31, 2021 and 2020, respectively.

Guarantees

We sell residential mortgage loans in the secondary market primarily to Fannie Mae or Freddie Mac. The agreements under which we sell residential mortgage loans to Fannie Mae or Freddie Mac contain provisions that include various representations and warranties regarding the origination and characteristics of the residential mortgage loans. Although the specific representations and warranties vary among investors, insurance or guarantee agreements, they typically cover: ownership of the loan; validity of the lien securing the loan; the absence of delinquent taxes or liens against the property securing the loan; compliance with loan criteria set forth in the applicable agreement; compliance with applicable federal, state, and local laws; and other matters. As of December 31, 2021 and 2020, the unpaid principal balance of our portfolio of residential mortgage loans sold was $1.7 billion and $2.2 billion, respectively. The agreements under which we sell residential mortgage loans require delivery of various documents to the investor or its document custodian. Although these loans are primarily sold on a non-recourse basis, we may be obligated to repurchase residential mortgage loans or reimburse investors for losses incurred if a loan review reveals that underwriting and documentation standards were potentially not met in the origination of those loans. Upon receipt of a repurchase request, we work with investors to arrive at a mutually agreeable resolution. Repurchase demands are typically reviewed on an individual loan by loan basis to validate the claims made by the investor to determine if a contractually required repurchase event has occurred. We manage the risk associated with potential repurchases or other forms of settlement through our underwriting and quality assurance practices and by servicing mortgage loans to meet investor and secondary market standards. For the year ended December 31, 2021, there were two residential mortgage loan repurchases totaling $0.6 million and there were no pending repurchase requests.

In addition to servicing loans in our portfolio, substantially all of the loans we sell to investors are sold with servicing rights retained. We also service loans originated by other mortgage loan originators. As servicer, our primary duties are to: (1) collect payments due from borrowers; (2) advance certain delinquent payments of principal and interest; (3) maintain and administer any hazard, title, or primary mortgage insurance policies relating to the mortgage loans; (4) maintain any required escrow accounts for payment of taxes and insurance and administer escrow payments; and (5) foreclose on defaulted mortgage loans, or loan modifications or short sales. Each agreement under which we act as servicer generally specifies a standard of responsibility for actions taken by the Company in such capacity and provides protection against expenses and liabilities incurred by the Company when acting in compliance with the respective servicing agreements. However, if we commit a material breach of obligations as servicer, we may be subject to termination if the breach is not cured within a specified period following notice. The standards governing servicing and the possible remedies for violations of such standards vary by investor. These standards and remedies are determined by servicing guides issued by the investors as well as the contract provisions established between the investors and the Company. Remedies could include repurchase of an affected loan. For the year ended December 31, 2021, we had no repurchase requests related to loan servicing activities, nor were there any pending repurchase requests as of December 31, 2021.

Although to date repurchase requests related to representation and warranty provisions and servicing activities have been limited, it is possible that requests to repurchase mortgage loans may increase in frequency as investors more aggressively pursue all means of recovering losses on their purchased loans. However, as of December 31, 2021, management believes that this exposure is not material due to the historical level of repurchase requests and loss trends and thus has not established a liability for losses related to mortgage loan repurchases. As of December 31, 2021, 99% of our residential mortgage loans serviced for investors were current. We maintain ongoing communications with investors and continue to evaluate this exposure by monitoring the level and number of repurchase requests as well as the delinquency rates in loans sold to investors.

67

Table of Contents

Financial Instruments with Off-Balance Sheet Risk

The Company is a party to financial instruments with off-balance sheet risk in the normal course of business to meet the financing needs of its customers. These financial instruments include commitments to extend credit and standby and commercial letters of credit which are not reflected in the consolidated financial statements.

See “Note 17. Commitments and Contingent Liabilities” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on our financial instruments with off-balance sheet risk.

Investment Securities

Table 10 presents the estimated fair value of our available-for-sale investment securities portfolio as of December 31, 2021 and 2020:

Investment SecuritiesTable 10
December 31,
(dollars in thousands)20212020
U.S. Treasury and government agency debt securities$192,563$171,421
Mortgage-backed securities:
Residential - Government agency137,264160,462
Residential - Government-sponsored enterprises1,491,100447,200
Commercial - Government agency387,663599,650
Commercial - Government-sponsored enterprises1,369,443932,157
Collateralized mortgage obligations:
Government agency2,079,5231,933,553
Government-sponsored enterprises2,621,0441,826,972
Collateralized loan obligations105,247
Debt securities issued by states and political subdivisions44,185
Total available-for-sale securities$8,428,032$6,071,415

Table 11 presents the maturity distribution at amortized cost and weighted-average yield to maturity of our available-for-sale investment securities portfolio as of December 31, 2021:

Maturities and Weighted-Average Yield on Securities(1)Table 11
1 Year or LessAfter 1 Year - 5 YearsAfter 5 Years - 10 YearsOver 10 YearsTotal
WeightedWeightedWeightedWeightedWeighted
AverageAverageAverageAverageAverageFair
(dollars in millions)AmountYieldAmountYieldAmountYieldAmountYieldAmountYieldValue
As of December 31, 2021
Available-for-sale securities
U.S. Treasury and government agency debt securities$%$50.50.69%$82.81.03%$63.41.57%$196.71.11%$192.6
Mortgage-backed securities(2):
Residential - Government agency66.12.3369.72.04135.82.18137.3
Residential - Government-sponsored enterprises1,348.51.39148.11.421,496.61.391,491.1
Commercial - Government agency17.43.44305.41.8969.61.85392.41.96387.7
Commercial - Government-sponsored enterprises128.81.44571.31.60715.42.151,415.51.861,369.4
Collateralized mortgage obligations(2):
Government agency10.41.721,054.01.651,038.81.342,103.21.502,079.5
Government-sponsored enterprises14.62.091,082.91.231,573.61.372,671.11.322,621.0
Collateralized loan obligations40.91.7964.31.51105.21.62105.2
Debt securities issued by state and political subdivisions44.22.2644.22.2644.2
Total available-for-sale securities as of December 31, 2021$42.42.56%$4,036.21.46%$3,594.81.42%$887.32.07%$8,560.71.51%$8,428.0
Column 1Column 2
(1)Weighted-average yields were computed on a fully taxable-equivalent basis.
Column 1Column 2
(2)Maturities for mortgage-backed securities and collateralized mortgage obligations anticipate future prepayments.

The fair value of our available-for-sale investment securities portfolio was $8.4 billion as of December 31, 2021, an increase of $2.4 billion or 39% compared to December 31, 2020. The higher balances in investment securities were primarily due to deploying excess balance sheet liquidity. Our available-for-sale investment securities are carried at fair value with changes in fair value reflected in other comprehensive income (loss) or through the Provision.

68

Table of Contents

As of December 31, 2021, we maintained all of our investment securities in the available-for-sale category recorded at fair value in the consolidated balance sheets, with $4.7 billion invested in collateralized mortgage obligations issued by Ginnie Mae, Fannie Mae and Freddie Mac. Our available-for-sale portfolio also included $3.4 billion in mortgage-backed securities issued by Ginnie Mae, Fannie Mae, Freddie Mac and Municipal Housing Authorities, $192.6 million in debt securities issued by the U.S. Treasury and government agencies (U.S. International Development Finance Corporation bonds), $105.2 million in collateralized loan obligations and $44.2 million in debt securities issued by states and political subdivisions.

We continually evaluate our investment securities portfolio in response to established asset/liability management objectives, changing market conditions that could affect profitability and the level of interest rate risk to which we are exposed. These evaluations may cause us to change the level of funds we deploy into investment securities and change the composition of our investment securities portfolio.

Gross unrealized gains in our investment securities portfolio were $24.6 million and $97.1 million as of December 31, 2021 and 2020, respectively. Gross unrealized losses in our investment securities portfolio were $157.3 million and $10.7 million as of December 31, 2021 and 2020, respectively. The increase in unrealized loss and decrease in unrealized gains in our investment securities portfolio was primarily due to higher market interest rates as of December 31, 2021, relative to December 31, 2020, resulting in a lower valuation. Additionally, the increase in unrealized loss and decrease in unrealized gain positions were primarily related to our collateralized mortgage obligations, commercial mortgage-backed securities and residential mortgage-backed securities, the fair value of which is sensitive to changes in market interest rates.

We conduct a regular assessment of our investment securities portfolio to determine whether any securities are impaired. If this assessment indicates that a credit loss exists, the present value of cash flows expected to be collected from the security is compared to the amortized cost basis of the security. If the present value of cash flows expected to be collected is less than the amortized cost basis, a credit loss exists and the ACL is recorded for the credit loss, limited by the amount that the fair value is less than the amortized cost basis. Any impairment that has not been recorded through the ACL is recognized in other comprehensive income. For the years ended December 31, 2021 and 2020, we did not record any credit losses related to our investment securities portfolio.

We are required to hold non-marketable equity securities, comprised of FHLB stock, as a condition of our membership in the FHLB system. Our FHLB stock is accounted for at cost, which equals par or redemption value. As of December 31, 2021 and 2020, we held $10.1 million and $18.1 million in FHLB stock, respectively, which is recorded as a component of other assets in our consolidated balance sheets.

See “Note 3. Investment Securities” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on our investment securities portfolio.

69

Table of Contents

Loans and Leases

Table 12 presents the composition of our loan and lease portfolio by major categories as of December 31, 2021 and 2020:

Loans and LeasesTable 12
December 31,
(dollars in thousands)20212020
Commercial and industrial:
Commercial and industrial excluding Paycheck Protection Program loans$1,870,657$2,218,266
Paycheck Protection Program loans216,442801,241
Total commercial and industrial2,087,0993,019,507
Commercial real estate3,639,6233,392,676
Construction813,969735,819
Residential:
Residential mortgage4,083,3673,690,218
Home equity line876,608841,624
Total residential4,959,9754,531,842
Consumer1,229,9391,353,842
Lease financing231,394245,411
Total loans and leases$12,961,999$13,279,097

Total loans and leases were $13.0 billion as of December 31, 2021, a decrease of $317.1 million or 2% from December 31, 2020, with decreases in commercial and industrial loans, consumer loans and lease financing, partially offset by increases in commercial real estate loans, construction loans and residential real estate loans. The decrease in total loans and leases was primarily due to our participation in the PPP which had a total amortized cost basis of $216.4 million as of December 31, 2021, a decrease of $584.8 million from December 31, 2020. It is possible that the continued effects of COVID-19 on the economy could result in less demand for our loan products.

Commercial and industrial loans are made primarily to corporations, middle market and small businesses for the purpose of financing equipment acquisition, expansion, working capital and other general business purposes. We also offer a variety of automobile dealer flooring lines to our customers in Hawaii and California to assist with the financing of their inventory. Commercial and industrial loans were $2.1 billion as of December 31, 2021, a decrease of $932.4 million or 31% from December 31, 2020. This decrease was primarily due to a decrease in PPP loans, as well as a reduction in dealer flooring balances, partially offset by an increase in our Shared National Credits during the year. The decrease in dealer flooring balances was driven by the global chip shortage that has been adversely impacting the automobile industry.

Commercial real estate loans are secured by first mortgages on commercial real estate at loan to value (“LTV”) ratios generally not exceeding 75% and a minimum debt service coverage ratio of 1.20 to 1. The commercial properties are predominantly apartments, neighborhood and grocery anchored retail, industrial, office, and to a lesser extent, specialized properties such as hotels. The primary source of repayment for investor property and owner occupied property is cash flow from the property and the operating cash flow from the business, respectively. Commercial real estate loans were $3.6 billion as of December 31, 2021, an increase of $246.9 million or 7% from December 31, 2020. This increase was primarily due to an increase in U.S. Mainland commercial real estate loans during the year.

Construction loans are for the purchase or construction of a property for which repayment will be generated by the property. Loans in this portfolio are primarily for the purchase of land, as well as for the development of commercial properties, single family homes and condominiums. We classify loans as construction until the completion of the construction phase. Following construction, if a loan is retained by the Bank, the loan is reclassified to the commercial real estate or residential real estate classes of loans. Construction loans were $814.0 million as of December 31, 2021, an increase of $78.2 million or 11% from December 31, 2020. The increase was primarily due to an increase in U.S. Mainland and Hawaii construction loan draws during the year.

70

Table of Contents

Residential real estate loans are generally secured by 1-4 unit residential properties and are underwritten using traditional underwriting systems to assess the credit risks and financial capacity and repayment ability of the consumer. Decisions are primarily based on LTV ratios, debt-to-income (“DTI”) ratios, liquidity and credit scores. LTV ratios generally do not exceed 80%, although higher levels are permitted with mortgage insurance. We offer fixed rate mortgage products and variable rate mortgage products with interest rates that are subject to change every year after the first, third, fifth or tenth year, depending on the product and are based on LIBOR. Variable rate residential mortgage loans are underwritten at fully-indexed interest rates. We generally do not offer interest-only, payment-option facilities, Alt-A loans or any product with negative amortization. Residential real estate loans were $5.0 billion as of December 31, 2021, an increase of $428.1 million or 9% from December 31, 2020. This increase was primarily due to increases in residential mortgages of $393.1 million and home equity lines of $35.0 million during the year.

Consumer loans consist primarily of open- and closed-end direct and indirect credit facilities for personal, automobile and household purchases as well as credit card loans. We seek to maintain reasonable levels of risk in consumer lending by following prudent underwriting guidelines, which include an evaluation of personal credit history, cash flow and collateral values based on existing market conditions. Consumer loans were $1.2 billion as of December 31, 2021, a decrease of $123.9 million or 9% from December 31, 2020. The decrease in consumer loans was primarily due to decreases in indirect automobile loans and other unsecured consumer loans.

Lease financing consists of commercial single investor leases and leveraged leases. Underwriting of new lease transactions is based on our lending policy, including but not limited to an analysis of customer cash flows and secondary sources of repayment, including the value of leased equipment, the guarantors’ cash flows and/or other credit enhancements. No new leveraged leases are being added to the portfolio and all remaining leveraged leases are running off. Lease financing was $231.4 million as of December 31, 2021, a decrease of $14.0 million or 6% from December 31, 2020. The reduction was reflective of weak demand for new business equipment and vehicles in the Hawaii market coupled with supply chain disruption causing significant delays in deliveries of new orders.

See “Note 4. Loans and Leases” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data and the discussion in “Analysis of Financial Condition — Allowance for Credit Losses” of this MD&A for more information on our loan and lease portfolio.

The Company’s loan and lease portfolio includes adjustable-rate loans, primarily tied to Prime and LIBOR, hybrid rate loans, for which the initial rate is fixed for a period from one year to as much as ten years, and fixed rate loans, for which the interest rate does not change through the life of the loan. Table 13 presents the recorded investment in our loan and lease portfolio as of December 31, 2021:

Loans and Leases by Rate TypeTable 13
December 31, 2021
Adjustable RateHybridFixed
(dollars in thousands)PrimeLIBORTreasuryOtherTotalRateRateTotal
Commercial and industrial$294,542$1,132,191$$363$1,427,096$41,542$618,461$2,087,099
Commercial real estate401,8811,833,080972,2223,207,183115,818316,6223,639,623
Construction116,824565,6462325,943708,4363,611101,922813,969
Residential:
Residential mortgage22,035168,49269,75165,142325,420269,7463,488,2014,083,367
Home equity line345,5264,265349,791526,8107876,608
Total residential367,561168,49274,01665,142675,211796,5563,488,2084,959,975
Consumer301,7985,8291,021132308,78056921,1031,229,939
Lease financing231,394231,394
Total loans and leases$1,482,606$3,705,238$75,060$1,063,802$6,326,706$957,583$5,677,710$12,961,999
% by rate type at December 31, 202111%29%1%8%49%7%44%100%

71

Table of Contents

Tables 14 and 15 present the geographic distribution of our loan and lease portfolio as of December 31, 2021 and 2020:

Geographic Distribution of Loan and Lease PortfolioTable 14
December 31, 2021
U.S.Guam &Foreign &
(dollars in thousands)HawaiiMainland(1)SaipanOtherTotal
Commercial and industrial$1,070,206$871,699$112,739$32,455$2,087,099
Commercial real estate2,226,4871,023,018389,9221963,639,623
Construction340,290467,3316,348813,969
Residential:
Residential mortgage3,949,5501,054132,7634,083,367
Home equity line845,51731,091876,608
Total residential4,795,0671,054163,8544,959,975
Consumer920,15417,278290,8391,6681,229,939
Lease financing68,246148,95014,198231,394
Total Loans and Leases$9,420,450$2,529,330$977,900$34,319$12,961,999
Percentage of Total Loans and Leases73%19%7%1%100%
Column 1Column 2
(1)For secured loans and leases, classification as U.S. Mainland is made based on where the collateral is located. For unsecured loans and leases, classification as U.S. Mainland is made based on the location where the majority of the borrower's business operations are conducted.

Geographic Distribution of Loan and Lease PortfolioTable 15
December 31, 2020
U.S.Guam &Foreign &
(dollars in thousands)HawaiiMainland(1)SaipanOtherTotal
Commercial and industrial$1,755,804$1,042,318$193,829$27,556$3,019,507
Commercial real estate2,180,829809,493402,1422123,392,676
Construction333,112398,2184,489735,819
Residential:
Residential mortgage3,568,8271,662119,7293,690,218
Home equity line811,96429,660841,624
Total residential4,380,7911,662149,3894,531,842
Consumer1,001,86818,993331,2551,7261,353,842
Lease financing80,670149,93414,807245,411
Total Loans and Leases$9,733,074$2,420,618$1,095,911$29,494$13,279,097
Percentage of Total Loans and Leases73%18%8%1%100%
Column 1Column 2
(1)For secured loans and leases, classification as U.S. Mainland is made based on where the collateral is located. For unsecured loans and leases, classification as U.S. Mainland is made based on the location where the majority of the borrower's business operations are conducted.

Our lending activities are concentrated primarily in Hawaii. However, we also have lending activities on the U.S. mainland, Guam and Saipan. Our commercial lending activities on the U.S. mainland include automobile dealer flooring activities in California, participation in the Shared National Credits Program and selective commercial real estate projects based on existing customer relationships. Our lease financing portfolio includes commercial leveraged and single investor lease financing activities both in Hawaii and on the U.S. mainland.  However, no new leveraged leases are being added to the portfolio and all remaining leveraged leases are running off. Our consumer lending activities are concentrated primarily in Hawaii and to a smaller extent, Guam and Saipan.

72

Table of Contents

Table 16 presents certain contractual loan maturity categories and sensitivities of those loans to changes in interest rates as of December 31, 2021:

Maturities for Loan and Lease Portfolio(1)Table 16
December 31, 2021
Due in OneDue After OneDue After FiveDue After
(dollars in thousands)Year or Lessto Five Yearsto Fifteen YearsFifteen YearsTotal
Commercial and industrial$506,775$1,128,925$369,766$81,633$2,087,099
Commercial real estate216,9661,586,8881,795,19840,5713,639,623
Construction117,882502,334170,05123,702813,969
Residential:
Residential mortgage28,21450,429452,9293,551,7954,083,367
Home equity line19,973112,247153,820590,568876,608
Total residential48,187162,676606,7494,142,3634,959,975
Consumer145,251835,902214,09734,6891,229,939
Lease financing15,06290,502125,830231,394
Total Loans and Leases$1,050,123$4,307,227$3,281,691$4,322,958$12,961,999
Total of loans and leases with:
Adjustable interest rates$812,038$2,850,678$2,273,287$390,703$6,326,706
Hybrid interest rates18,820112,85475,943749,966957,583
Fixed interest rates219,2651,343,695932,4613,182,2895,677,710
Total Loans and Leases$1,050,123$4,307,227$3,281,691$4,322,958$12,961,999
Column 1Column 2
(1)Based on contractual maturities, including extension and renewal options that are not unconditionally cancellable by the Company.

Credit Quality

We evaluate certain loans and leases, including commercial and industrial loans, commercial real estate loans and construction loans, individually for impairment and non-accrual status. A loan is considered to be impaired when it is probable that we will be unable to collect all amounts due according to the contractual terms of the loan. We generally place a loan on non-accrual status when management believes that collection of principal or interest has become doubtful or when a loan or lease becomes 90 days past due as to principal or interest, unless it is well secured and in the process of collection. Loans on non-accrual status are generally classified as impaired, but not all impaired loans are necessarily placed on non-accrual status. See “Note 5. Allowance for Credit Losses” in the notes to consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information about our credit quality indicators.

For purposes of managing credit risk and estimating the ACL, management has identified three categories of loans (commercial, residential real estate and consumer) that we use to develop our systematic methodology to determine the ACL. The categorization of loans for the evaluation of credit risk is specific to our credit risk evaluation process and these loan categories are not necessarily the same as the loan categories used for other evaluations of our loan portfolio. See “Note 5. Allowance for Credit Losses” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information about our approach to estimating the ACL.

The following tables and discussion address non-performing assets, loans and leases that are 90 days past due but are still accruing interest, impaired loans and loans modified in a troubled debt restructuring.

73

Table of Contents

Non-Performing Assets and Loans and Leases Past Due 90 Days or More and Still Accruing Interest

Table 17 presents information on our Non-Performing Assets (“NPAs”) and Accruing Loans and Leases Past Due 90 Days or More as of December 31, 2021 and 2020:

Non-Performing Assets and Accruing Loans and Leases Past Due 90 Days or MoreTable 17
December 31,
(dollars in thousands)20212020
Non-Performing Assets
Non-Accrual Loans and Leases
Commercial Loans:
Commercial and industrial$718$518
Commercial real estate72780
Construction2,043
Total Commercial Loans1,4452,641
Residential Loans:
Residential mortgage5,6376,441
Total Residential Loans5,6376,441
Total Non-Accrual Loans and Leases7,0829,082
Other Real Estate Owned ("OREO")175
Total Non-Performing Assets$7,257$9,082
Accruing Loans and Leases Past Due 90 Days or More
Commercial Loans:
Commercial and industrial$740$2,108
Commercial real estate882
Construction93
Total Commercial Loans7403,083
Residential Loans:
Residential mortgage987
Home equity line3,6814,818
Total Residential Loans4,6684,818
Consumer1,8003,266
Total Accruing Loans and Leases Past Due 90 Days or More$7,208$11,167
Restructured Loans on Accrual Status and Not Past Due 90 Days or More$34,893$16,684
Total Loans and Leases$12,961,999$13,279,097
Ratio of Non-Accrual Loans and Leases to Total Loans and Leases0.05%0.07%
Ratio of Non-Performing Assets to Total Loans and Leases and OREO0.06%0.07%
Ratio of Non-Performing Assets and Accruing Loans and Leases Past Due 90 Days or More to Total Loans and Leases and OREO0.11%0.15%

Table 18 presents the activity in NPAs for the years ended December 31, 2021 and 2020:

Non-Performing AssetsTable 18
Year Ended December 31,
(dollars in thousands)20212020
Balance at beginning of year$9,082$5,787
Additions6,10051,864
Reductions
Payments(1,608)(15,125)
Return to accrual status(4,056)(1,364)
Sales of other real estate owned(141)(766)
Transfers to loans held for sale(1,840)(14,566)
Charge-offs/write-downs(280)(16,748)
Total Reductions(7,925)(48,569)
Balance at end of year$7,257$9,082

74

Table of Contents

The level of NPAs represents an indicator of the potential for future credit losses. NPAs consist of non-accrual loans and leases and OREO. Changes in the level of non-accrual loans and leases typically represent increases for loans and leases that reach a specified past due status, offset by reductions for loans and leases that are charged-off, paid down, sold, transferred to held for sale classification, transferred to OREO or are no longer classified as non-accrual because they have returned to accrual status as a result of continued performance and an improvement in the borrower’s financial condition and loan repayment capabilities.

Total NPAs were $7.3 million as of December 31, 2021, a decrease of $1.8 million or 20% from December 31, 2020. The ratio of our NPAs to total loans and leases and OREO was 0.06% as of December 31, 2021, a one basis point decrease from December 31, 2020. The decrease in total NPAs was primarily due to a $2.0 million decrease in construction loans and a $0.8 million decrease in residential mortgage loans, partially offset by a $0.6 million increase in commercial real estate loans and $0.2 million increase in both commercial and industrial loans and OREO.

The largest component of our NPAs continues to be residential mortgage loans. The level of these NPAs remains elevated due to a lengthy judicial foreclosure process in Hawaii. As of December 31, 2021, residential mortgage non-accrual loans were $5.6 million, a decrease of $0.8 million or 12% from December 31, 2020. As of December 31, 2021, our residential mortgage non-accrual loans were comprised of 32 loans with a weighted average current loan-to-value (“LTV”) ratio of 43%.

Construction non-accrual loans were nil as of December 31, 2021, a decrease of $2.0 million from December 31, 2020. This decrease was due to a $1.8 million transfer to loans held for sale and payments of $0.6 million, offset by an addition of $0.4 million.

Commercial and industrial non-accrual loans were $0.7 million as of December 31, 2021, an increase of $0.2 million or 39% from December 31, 2020. This increase was due to additions in commercial and industrial loans totaling $0.5 million, offset by $0.2 million in payments and $0.1 million in charge-offs.

Commercial real estate non-accrual loans were $0.7 million as of December 31, 2021, an increase of $0.6 million from December 31, 2020. This increase was due to additions in commercial real estate loans totaling $0.8 million, offset by $0.2 million in payments.

OREO represents property acquired as a result of borrower defaults on loans. OREO is recorded at fair value, less estimated selling costs, at the time of foreclosure. On an ongoing basis, properties are appraised as required by market conditions and applicable regulations. As of December 31, 2021, OREO was $0.2 million which comprised of one residential property. As of December 31, 2020, we did not hold any OREO.

Loans and Leases Past Due 90 Days or More and Still Accruing Interest. Loans and leases in this category are 90 days or more past due, as to principal or interest, and are still accruing interest because they are well secured and in the process of collection.

Loans and leases past due 90 days or more and still accruing interest were $7.2 million as of December 31, 2021, a decrease of $4.0 million or 35% as compared to December 31, 2020. This decrease was primarily due to decreases in consumer loans of $1.5 million, commercial and industrial loans of $1.4 million, home equity lines of $1.1 million and commercial real estate loans of $0.9 million that were past due 90 days or more and still accruing interest during the year ended December 31, 2021. This was partially offset by an increase in residential mortgages that were past due 90 days or more and still accruing interest of $1.0 million during the year ended December 31, 2021.

Impaired Loans. A loan is impaired when, based on current information and events, it is probable that a creditor will be unable to collect all amounts due according to the contractual terms of the loan agreement. For a loan that has been modified in a troubled debt restructuring, the contractual terms of the loan agreement refer to the contractual terms specified by the original loan agreement, not the contractual terms specified by the modified loan agreement.

75

Table of Contents

Impaired loans were $42.2 million and $25.8 million as of December 31, 2021 and 2020, respectively. These impaired loans had a related ACL of $4.2 million and $2.4 million as of December 31, 2021 and 2020, respectively. The increase in impaired loans during 2021 was primarily due to increases in consumer loans of $15.7 million, residential mortgage loans of $1.8 million and commercial real estate loans of $0.6 million, offset by decreases in construction loans of $1.4 million and commercial and industrial loans of $0.3 million. The change in impaired loan balance includes charge-offs and paydowns. For the years ended December 31, 2021 and 2020, we recorded charge-offs of $1.8 million and $16.8 million, respectively, related to our total impaired loans. Our impaired loans are considered in management’s assessment of the overall adequacy of the ACL.

If interest due on the balances of all non-accrual loans as of December 31, 2021 had been accrued under the original terms, approximately $0.3 million in additional interest income would have been recorded in the year ended December 31, 2021 and approximately $1.0 million in additional interest income would have been recorded for 2020. Actual interest income recorded on these loans was $0.4 million for the year ended December 31, 2021 and $0.2 million for the year ended December 31, 2020.

COVID-19 Financial Hardship Relief Programs

Certain borrowers were unable to meet their contractual payment obligations because of the adverse effects of COVID-19. To help mitigate these effects, we offered various relief programs to assist customers who experienced financial hardship due to COVID-19. For example, for certain residential mortgage and commercial loans, various relief options were available on a case-by-case basis, including payment deferrals for up to six months. For certain consumer loans, loan assistance was being offered in the form of payment deferrals for up to three months, which extended the term of the loan by the number of months deferred, and interest continued to accrue on the principal balance. The short-term modifications for payment deferrals, extensions of repayment terms, or delays in payment described above that were insignificant and made on a good faith basis in response to borrowers impacted by COVID-19 who were current prior to any relief were not required to be accounted for and disclosed as TDRs under GAAP. Please see “Note 1. Organization and Summary of Significant Accounting Policies” in the notes to our consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for further discussion on short-term modifications.

Table 19 presents information on the portion of our loans and leases balance as of December 31, 2021 that received payment deferrals under our COVID-19 financial hardship relief programs:

Loans and Leases that Received Payment Deferrals under COVID-19 Financial Hardship Relief ProgramsTable 19
December 31, 2021
Number of LoansAmortized
(dollars in thousands)and LeasesCost Basis
Loans and Leases that Received Payment Deferrals under COVID-19 Financial Hardship Relief Programs
Commercial and industrial676$361,974
Commercial real estate354963,778
Construction1947,984
Lease financing449,297
Residential mortgage1,071397,811
Consumer16,558158,143
Total Loans and Leases that Received Payment Deferrals under COVID-19 Financial Hardship Relief Programs18,722$1,938,987
Total Loans and Leases$12,961,999
Ratio of Loans and Leases that Received Payment Deferrals under COVID-19 Financial Hardship Relief Programs to Total Loans and Leases15.0%

76

Table of Contents

In addition to the relief programs described above, we are also participating in the PPP offered by the SBA. The PPP is intended to help small businesses impacted by the COVID-19 pandemic by providing “fully forgivable” loans to cover payroll expenses, including employee benefits, and can also be used for various other eligible expenses. PPP loans have a fixed interest rate of one percent per annum and a maturity date of up to five years, with the ability to prepay the loan in full without penalty. The first payment is deferred for 10 months or until compensation is received for forgiven amounts, and interest will continue to accrue during the initial deferment period. The borrower may apply with the Bank for loan forgiveness of the amount due on the loan in an amount equal to payroll, employee benefits, and other eligible expenses incurred, subject to limitations, in accordance with the PPP and CARES Act, as amended by the Paycheck Protection Program Flexibility Act of 2020 (“PPPF Act”) and CAA. Because the purpose of the PPP is to help small businesses keep their workers employed and paid, if the business spends less than 60% of loan proceeds on payroll costs, uses the loan proceeds for non-payroll costs that are not eligible expenses, or significantly reduces its employee count or compensation levels without qualifying for other exceptions, a portion of the loan will not be forgiven, and the business will be required to repay that portion of the loan to the Bank over the remaining term of the loan.

Table 20 presents information on our PPP loans outstanding as of December 31, 2021 and 2020, to borrowers operating in industries we consider to be the most impacted by the COVID-19 pandemic (“high impact industries”) and all other industries:

PPP Loans Outstanding to Borrowers by IndustryTable 20
December 31, 2021December 31, 2020
NumberAmortizedNumberAmortized
(dollars in thousands)of LoansCost Basisof LoansCost Basis
PPP Loans Outstanding to Borrowers by Industry
High Impact Industries:
Food service207$61,025587$107,839
Automobile dealers97,5446554,202
Retail9813,96149452,153
Hospitality/Hotel3831,9799155,382
Transportation283,40816132,763
Total PPP Loans Outstanding to Borrowers Operating in High Impact Industries380117,9171,398302,339
All other industries (1)60598,5254,334498,902
Total PPP Loans Outstanding (2)985$216,4425,732$801,241
Total Loans and Leases$12,961,999$13,279,097
Ratio of PPP Loans Outstanding to Borrowers Operating in High Impact Industries to Total Loans and Leases0.9%2.3%
Ratio of PPP Loans Outstanding to Total Loans and Leases1.7%6.0%
Column 1Column 2
(1)“All other industries” represent borrowers that received PPP loans that did not operate in the five high impact industries listed above. At December 31, 2021, this was primarily comprised of the construction, health care, administrative and support services, and arts and entertainment industries. At December 31, 2020, this was primarily comprised of the construction, health care, professional services, and administrative and support services industries.
Column 1Column 2
(2)At December 31, 2021, outstanding loan balances are reported net of deferred loan costs and fees of $0.2 million and $5.4 million, respectively. At December 31, 2020, outstanding loan balances are reported net of deferred loan costs and fees of $1.5 million and $14.7 million, respectively.

77

Table of Contents

Loans Modified in a Troubled Debt Restructuring

Table 21 presents information on loans whose terms have been modified in a troubled debt restructuring (“TDR”) as of December 31, 2021 and 2020:

Loans Modified in a Troubled Debt RestructuringTable 21
December 31,
(dollars in thousands)20212020
Commercial and industrial$1,956$2,298
Commercial real estate7,1217,126
Construction689
Total commercial9,7669,424
Residential mortgage10,8287,553
Total residential10,8287,553
Consumer15,710
Total$36,304$16,977

Loans modified in a TDR were $36.3 million as of December 31, 2021, an increase of $19.3 million from 2020. This increase was primarily due to increases in consumer loans of $15.7 million, residential mortgages of $3.3 million and construction loans of $0.7 million, partially offset by a decrease in commercial and industrial loans of $0.3 million. As of December 31, 2021, $34.9 million or 96% of our loans modified in a TDR were performing in accordance with their modified contractual terms and were on accrual status.

Generally, loans modified in a TDR are returned to accrual status after the borrower has demonstrated performance under the modified terms by making six consecutive timely payments. See “Note 1. Organization and Summary of Significant Accounting Policies” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data and “Analysis of Financial Condition — COVID-19 Financial Hardship Relief Programs” for more information and a description of the modification programs that we have been offering to our customers.

As noted above, we have been providing our borrowers with opportunities to defer payments, or portions thereof. In the absence of intervening factors, such short-term modifications made on a good faith basis are not categorized as troubled debt restructurings, nor are loans granted payment deferrals related to COVID-19 reported as past due or placed on non-accrual status (provided the loans were not past due or on non-accrual status prior to the deferral).

Allowance for Credit Losses for Loans and Leases & Reserve for Unfunded Commitments

We adopted the provisions of ASU No. 2016-13 on January 1, 2020. This guidance changes the accounting for credit losses from an “incurred loss” model, which estimates a loss allowance based on current known and inherent losses within a loan portfolio to an “expected loss” model, which estimates a loss based on losses expected to be recorded over the life of the loan portfolio.

Effective January 1, 2020, we recorded a pre-tax cumulative effect adjustment to increase the ACL by $0.8 million and to increase the reserve for unfunded commitments by $16.3 million. The Company’s ACL under CECL is significantly more dependent on the quantitative model and less on the qualitative assessment, compared to the previous incurred loss model. The increase in the ACL was primarily related to our indirect auto, commercial real estate and consumer loan products.  This was partially offset by the decrease in the ACL related to our commercial and industrial, home equity lines and residential real estate loan products. These directional changes were predominantly due to differences between the loss emergence periods previously used under the incurred loss methodology and the remaining life of the loan as required under CECL. The large increase to our reserve for unfunded commitments was primarily due to an increase in utilization rates estimated using our CECL methodology.

78

Table of Contents

Table 22 presents an analysis of our ACL for the years ended December 31, 2021 and 2020:

Allowance for Credit LossesTable 22
December 31,
(dollars in thousands)20212020
Balance at Beginning of Year$208,454$130,530
Adjustment to Adopt ASC Topic 326770
After Adoption of ASC Topic 326208,454131,300
Loans and Leases Charged-Off
Commercial Loans:
Commercial and industrial(5,949)(15,572)
Commercial real estate(66)(2,753)
Construction(379)
Total Commercial Loans(6,015)(18,704)
Residential Loans:
Residential mortgage(632)(14)
Home equity line(342)(54)
Total Residential Loans(974)(68)
Consumer(16,634)(28,791)
Total Loans and Leases Charged-Off(23,623)(47,563)
Recoveries on Loans and Leases Previously Charged-Off
Commercial Loans:
Commercial and industrial8675,005
Commercial real estate39615
Construction266200
Total Commercial Loans1,1725,820
Residential Loans:
Residential mortgage261216
Home equity line117167
Total Residential Loans378383
Consumer9,60010,499
Total Recoveries on Loans and Leases Previously Charged-Off11,15016,702
Net Loans and Leases Charged-Off(12,473)(30,861)
Provision for Credit Losses - Loans and Leases(38,719)108,015
Balance at End of Year$157,262$208,454
Average Loans and Leases Outstanding$13,034,295$13,518,308
Ratio of Net Loans and Leases Charged-Off to Average Loans and Leases Outstanding0.10%0.23%
Ratio of Allowance for Credit Losses for Loans and Leases to Loans and Leases Outstanding1.21%1.57%
Ratio of Allowance for Credit Losses for Loans and Leases to Non-accrual Loans and Leases22.21x22.95x

Tables 23 and 24 present the allocation of the ACL by loan category, in both dollars and as a percentage of total loans and leases outstanding, as of December 31, 2021 and 2020:

Allocation of the Allowance for Credit Losses by Loan and Lease CategoryTable 23
December 31,
(dollars in thousands)20212020
Commercial and industrial$20,080$24,711
Commercial real estate42,95158,123
Construction9,77310,039
Lease financing1,6593,298
Total commercial74,46396,171
Residential mortgage34,36440,461
Home equity line5,6427,163
Total residential40,00647,624
Consumer42,79364,659
Total Allowance for Credit Losses for Loans and Leases$157,262$208,454

79

Table of Contents

Allocation of the Allowance for Credit Losses by Loan and Lease Category (as a percentage of total loans and leases outstanding)Table 24
December 31,
20212020
AllocatedLoanAllocatedLoan
ACL ascategory asACL ascategory as
% of loan or% of total% of loan or% of total
leaseloans andleaseloans and
categoryleasescategoryleases
Commercial and industrial0.96%16.10%0.82%22.74%
Commercial real estate1.1828.081.7125.55
Construction1.206.281.365.54
Lease financing0.721.791.341.85
Total commercial1.1052.251.3055.68
Residential mortgage0.8431.501.1027.78
Home equity line0.646.760.856.34
Total residential0.8138.261.0534.12
Consumer3.489.494.7810.20
Total1.21%100.00%1.57%100.00%

Table 25 presents the net charge-offs (recoveries) to average loans and leases by category during the years ended December 31, 2021 and 2020:

Net Charge-Offs (Recoveries) to Average Loans and Leases By CategoryTable 25
December 31,
20212020
Commercial and industrial0.20%0.33%
Commercial real estate0.06
Construction(0.03)0.03
Lease financing
Total commercial0.070.17
Residential mortgage0.01(0.01)
Home equity line0.03(0.01)
Total residential0.01(0.01)
Consumer0.551.22
Total loans and leases0.10%0.23%

As of December 31, 2021, the ACL was $157.3 million or 1.21% of total loans and leases outstanding, compared with an ACL of $208.5 million or 1.57% of total loans and leases outstanding as of December 31, 2020. The level of the ACL was commensurate with the adverse impacts that COVID-19 is having on the Hawaii and global economy.

Net charge-offs of loans and leases were $12.5 million or 0.10% of total average loans and leases for the year ended December 31, 2021 compared to $30.9 million or 0.23% for 2020. Net charge-offs in our commercial lending portfolio were $4.8 million for the year ended December 31, 2021 compared to net charge-offs of $12.9 million for 2020. Net charge-offs in our residential lending portfolio were $0.6 million for the year ended December 31, 2021 compared to net recoveries of $0.3 million for 2020. Net charge-offs in our consumer lending portfolio were $7.0 million for the year ended December 31, 2021 compared to net charge-offs of $18.3 million for 2020. Net charge-offs in our consumer portfolio segment include those related to credit card, automobile loans, installment loans and small business lines of credit and reflect the inherent risk associated with these loans.

The decrease in the ACL was primarily due to lower expected credit losses as the economic outlook and credit quality improved in 2021 compared to 2020. However, we still retained a COVID-19 related overlay as a component of the ACL as Hawaii’s economy continues to be significantly impacted by COVID-19. As noted earlier, a significant number of our customers (primarily individuals and small businesses) have taken advantage of payment deferral programs in assisting them while they may be temporarily unemployed or while their businesses have closed. We continue to closely monitor the impact of COVID-19 on our tourism industry and the re-opening of the Hawaii economy under new guidelines. While we have begun to see and may continue to see a gradual improvement in unemployment as local businesses and the Hawaii tourism industry continues to reopen and the COVID-19 vaccine becomes more widely administered, the timing and extent of the return of air travel and the recovery of the Hawaii tourism industry is highly uncertain and beyond our control.

80

Table of Contents

Although we determine the amount of each component of the ACL separately, the ACL as a whole was considered appropriate by management as of December 31, 2021 and 2020. Furthermore, as of December 31, 2021, while the allocation of our ACL to our commercial, residential and consumer portfolio segments was lower as compared to December 31, 2020, the ACL was considered adequate based on our ongoing analysis of estimated expected credit losses, credit risk profiles, current economic outlook, coverage ratios and other relevant factors. We will continue to monitor factors that drive expected credit losses including COVID-19 and the impact on the Hawaii economy, local businesses and our customers.

See “Note 5. Allowance for Credit Losses” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on the ACL.

Goodwill

Goodwill was $995.5 million as of both December 31, 2021 and 2020. Our goodwill originated from the acquisition of the Company by BNPP in December of 2001. Goodwill generated in that acquisition was recorded on the balance sheet of the Bank as a result of push down accounting treatment, and remains on our consolidated balance sheets.

The Company’s policy is to assess goodwill for impairment at the reporting unit level on an annual basis or between annual assessments if a triggering event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying amount. Impairment is the condition that exists when the carrying amount of a reporting unit exceeds its fair value. The Company performed its annual assessment of the criteria included in Accounting Standards Codification Topic 350, Intangibles – Goodwill and Other, and based on such assessment, the Company concluded that there was no impairment in our goodwill for the year ended December 31, 2021. Future events, including the ongoing impacts of the COVID-19 pandemic, that could cause a significant decline in our expected future cash flows or a significant adverse change in our business or the business climate may necessitate taking charges in future reporting periods related to the impairment of our goodwill.

Other Assets

Other assets were $643.2 million as of December 31, 2021, an increase of $39.8 million or 7% from December 31, 2020. This increase was primarily due to a $50.5 million increase in current tax receivables and deferred tax assets, a $33.0 million increase in interest-earning advances and a $30.3 million increase in prepaid expenses. This was partially offset by a $79.0 million decrease in interest rate swap agreements.

Deposits

Deposits are the primary funding source for the Bank and are acquired from a broad base of local markets, including both individual and corporate customers. We obtain funds from depositors by offering a range of deposit types, including demand, savings, money market and time.

81

Table of Contents

Table 26 presents the composition of our deposits as of December 31, 2021 and 2020:

DepositsTable 26
December 31,
(dollars in thousands)20212020
U.S.:
Demand$8,498,187$6,674,352
Savings6,214,5665,695,214
Money Market3,751,0543,107,320
Time1,587,6782,126,178
Foreign(1):
Demand895,676847,762
Savings398,209324,861
Money Market282,016229,916
Time188,760222,120
Total Deposits(2)$21,816,146$19,227,723
Column 1Column 2
(1)Foreign deposits were comprised of Guam and Saipan deposit accounts.
Column 1Column 2
(2)Public deposits were $1.1 billion as of December 31, 2021, a decrease of $532.7 million or 32% compared to December 31, 2020.

Total deposits were $21.8 billion as of December 31, 2021, an increase of $2.6 billion or 14% from December 31, 2020. The increase in deposit balances stemmed primarily from a $1.9 billion increase in non-public demand deposit balances, a $845.6 million increase in non-public savings deposit balances and a $695.8 million increase in non-public money market deposit balances. These increases are partially offset by a $571.9 million decrease in total time deposit balances and a $252.9 million decrease in public savings deposit balances.

As of December 31, 2021 and 2020, the Company had $14.7 billion and $12.5 billion, respectively, in uninsured deposits.

Table 27 presents the amount of time deposits that are in excess of the FDIC insurance limit, further segregated by time remaining until maturity, as of December 31, 2021:

Uninsured Time DepositsTable 27
(dollars in thousands)December 31, 2021
Three months or less$412,776
Over three through six months186,000
Over six through twelve months424,939
Over twelve months155,645
Total$1,179,360

Long-term Borrowings

As of December 31, 2021, there were no long-term borrowings compared to $200.0 million in long-term borrowings as of December 31, 2020. The Company’s long-term borrowings were terminated in November 2021 and were comprised of $200.0 million in FHLB fixed-rate advances with a weighted average interest rate of 2.73% and original maturity dates ranging from 2023 to 2024. Long-term borrowings mature in excess of one year from the consolidated balance sheet date.

82

Table of Contents

As of December 31, 2021, the Company had an undrawn line of credit of $1.8 billion from the FHLB. As of December 31, 2020, the available remaining borrowing capacity with the FHLB was $2.0 billion. The FHLB borrowing capacity as of December 31, 2021 and the fixed-rate advances and remaining borrowing capacity as of December 31, 2020 were secured by residential real estate loan collateral.

Pension and Postretirement Plan Obligations

We have a qualified noncontributory defined benefit pension plan, an unfunded supplemental executive retirement plan for certain key executives (“SERP”), a directors’ retirement plan, a non-qualified pension plan for eligible directors and a postretirement benefit plan providing life insurance and healthcare benefits that we offer to our directors and employees, as applicable. The qualified noncontributory defined benefit pension plan, the SERP and the directors’ retirement plan are all frozen plans to new participants. In March 2019, the Company’s board of directors approved an amendment to the SERP to freeze the SERP, which became effective on July 1, 2019. As a result of the amendment, since the effective date, there have not been any, and there will be no, new accruals of benefits, including service accruals. Existing benefits under the SERP, as of the effective date of the amendment described above, will otherwise continue in accordance with the terms of the SERP. To calculate annual pension costs, we use the following key variables: (1) size of the employee population, length of service and estimated compensation increases; (2) actuarial assumptions and estimates; (3) expected long-term rate of return on plan assets; and (4) discount rate.

Pension and postretirement benefit plan obligations, net of pension plan assets, were $119.2 million as of December 31, 2021, a decrease of $7.9 million or 6% from December 31, 2020. The balance as of December 31, 2021 included retirement benefits payable of $134.5 million for the Company’s underfunded plans, partially offset by pension plan assets for overfunded plans, recorded as a component of other assets on the consolidated balance sheets, of $15.3 million.

See “Note 14. Benefit Plans” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on our pension and postretirement benefit plans.

Capital

The Company and the Bank are subject to the Capital Rules, which implemented the Basel Committee on Banking Supervision’s December 2010 final capital framework for strengthening international capital standards, known as Basel III, and various provisions of the Dodd-Frank Wall Street Reform and Consumer Protection Act. The Capital Rules require bank holding companies and their bank subsidiaries to maintain substantially more capital than previously required, with a greater emphasis on common equity. The Capital Rules, among other things, (i) impose a capital measure called CET1, (ii) specify that Tier 1 capital consists of CET1 and ‘‘Additional Tier 1 capital’’ instruments meeting specified requirements, (iii) define CET1 narrowly by requiring that most deductions/adjustments to regulatory capital measures be made to CET1 and not to the other components of capital and (iv) expand the scope of the deductions/adjustments to capital as compared to existing regulations.

The Capital Rules also require a 2.5% capital conservation buffer designed to absorb losses during periods of economic stress. The capital conservation buffer is composed entirely of CET1, on top of these minimum risk weighted asset ratios, effectively resulting in minimum ratios of (i) 7% CET1 to risk-weighted assets, (ii) 8.5% Tier 1 capital to risk-weighted assets, and (iii) 10.5% total capital to risk-weighted assets.

83

Table of Contents

As of December 31, 2021, our capital levels remained characterized as “well capitalized” under the Capital Rules. Our regulatory capital ratios, calculated in accordance with the Capital Rules, are presented in Table 28 below. There have been no conditions or events since December 31, 2021 that management believes have changed either the Company’s or the Bank’s capital classifications.

Regulatory CapitalTable 28
December 31,December 31,
(dollars in thousands)20212020
Stockholders' Equity$2,656,912$2,744,104
Less:
Goodwill995,492995,492
Accumulated other comprehensive (loss) income, net(121,693)31,604
Common Equity Tier 1 Capital and Tier 1 Capital$1,783,113$1,717,008
Add:
Qualifying allowance for credit losses and reserve for unfunded commitments182,167172,950
Total Capital$1,965,280$1,889,958
Risk-Weighted Assets$14,567,961$13,769,885
Key Regulatory Capital Ratios
Common Equity Tier 1 Capital Ratio12.24%12.47%
Tier 1 Capital Ratio12.24%12.47%
Total Capital Ratio13.49%13.73%
Tier 1 Leverage Ratio7.24%8.00%

Total stockholders’ equity was $2.7 billion as of December 31, 2021, a decrease of $87.2 million or 3% from December 31, 2020. The decrease in stockholders’ equity was primarily due to dividends declared and paid to the Company’s stockholders of $134.1 million, a net loss in the fair value of our investment securities of $160.6 million and common stock repurchased of $75.0 million. This was partially offset by earnings for the year ended December 31, 2021 of $265.7 million.

In February 2021, the Company announced a stock repurchase program for up to $75.0 million of its outstanding common stock during 2021. Under this plan, the Company repurchased 2,679,532 shares at a total cost of approximately $75.0 million during 2021. In January 2022, the Company announced a stock repurchase program for up to $75.0 million of its outstanding common stock during 2022. The timing and amount of stock repurchases, if any, are influenced by various internal and external factors.

In January 2022, the Company’s Board of Directors declared a quarterly cash dividend of $0.26 per share on our outstanding shares. The dividend is to be paid on March 4, 2022 to shareholders of record at the close of business on February 18, 2022.

Critical Accounting Policies

Our consolidated financial statements were prepared in accordance with GAAP and follow general practices within the industries in which we operate. The most significant accounting policies we follow are presented in “Note 1. Organization and Summary of Significant Accounting Policies” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data. Application of these principles requires us to make estimates, assumptions and judgments that affect the amounts reported in the consolidated financial statements and accompanying notes. Most accounting policies are not considered by management to be critical accounting policies. Several factors are considered in determining whether or not a policy is critical in the preparation of the consolidated financial statements. These factors include among other things, whether the policy requires management to make difficult, subjective and complex judgments about matters that are inherently uncertain and because it is likely that materially different amounts would be reported under different conditions or using different assumptions. The accounting policies which we believe to be most critical in preparing our consolidated financial statements are those that are related to the determination of the ACL, goodwill, fair value estimates, pension and postretirement benefit obligations and income taxes.

84

Table of Contents

Allowance for Credit Losses

Management's evaluation of the adequacy of the ACL is often the most critical of accounting estimates for a financial institution. Our determination of the amount of the ACL is a critical accounting estimate as it requires significant reliance on the accuracy of credit risk ratings on individual borrowers, the use of estimates and significant judgment as to the amount and timing of expected future cash flows on impaired loans, significant reliance on estimated loss rates on portfolios and consideration of our evaluation of macro-economic factors and trends. While our methodology in establishing the ACL attributes portions of the ACL to the commercial, residential real estate and consumer portfolio segments, the entire ACL is available to absorb credit losses in the total loan and lease portfolio.

The ACL is a valuation account that is deducted from the amortized cost basis of loans and leases to present the net amount expected to be collected from loans and leases. Loans and leases are charged-off against the ACL when management believes the uncollectibility of a loan or lease balance is confirmed. Expected recoveries do not exceed the aggregate of amounts previously charged-off and expected to be charged-off. Changes in the ACL and, therefore, in the related Provision, can materially affect net income. In applying the judgment and review required to determine the ACL, management considers changes in economic conditions, customer behavior, and collateral value, among other factors. From time to time, economic factors or business decisions may affect the composition and mix of the loan and lease portfolio, causing management to increase or decrease the ACL.

The following are some of the significant judgments and inherent limitations which affect the estimate of the ACL:

Column 1Column 2Column 3
The Accuracy of Internal Credit Risk Ratings, Monitoring of Loans Past Due and Delinquency Trends. The ACL related to our commercial portfolio segment is generally most sensitive to the accuracy of internal credit risk ratings assigned to each borrower. Commercial loan risk ratings are evaluated based on each situation by experienced senior credit officers and are subject to periodic review by an independent internal team of credit specialists.
Column 1Column 2Column 3
Data. We have applied considerable judgments about the sufficiency and applicability of our internal data to provide an accurate view of historical loss information. For each of our portfolio segments we have examined between 8 and 12 years of historical data. For many of our residential real estate and consumer loan classes, we have assumed that the historical loss period observed is sufficient to capture a full credit loss cycle and that the credit loss exposures observed over this historical loss period are representative of those for which we will be making estimates of future expected credit losses under CECL. In making this assumption, we have relied on the fact that the historical loss period incorporated the most recent observed recessionary period as well as the subsequent period of sustained recovery and growth.
Column 1Column 2Column 3
Reasonable and Supportable Forecast Period. For contractual periods which extend beyond the one-year reasonable and supportable forecast period, management elected an immediate reversion to the mean approach. Management will continue to assess whether a one-year reasonable and supportable forecast period is appropriate. Changes to the economic environment and uncertainty with regards to the timing and extent of an economic recovery may result in management decreasing or increasing the current reasonable and supportable forecast period.
Column 1Column 2Column 3
Economic Adjustments over the Reasonable and Supportable Forecast Period. The Company’s economic forecast team meets at least quarterly to discuss the economic outlook over the reasonable and supportable forecast period and determines whether economic adjustments should be applied in estimating the total ACL. The adjustments could be attributable to forecasted levels of local and national employment, visitor arrivals and spending, interest rates and real estate prices. Various economic forecasts ranging from mild, medium to severe are evaluated to forecast losses over the reasonable and supportable forecast period. Such adjustments are highly subjective and are a result of significant management judgment.
Column 1Column 2Column 3
Qualitative Adjustments. For risks not captured in the long-run default rates or in the economic forecast over the reasonable and supportable forecast period, the Company applies segment level dollar adjustments. These adjustments are estimated based on the best information available as of the reporting date and may include, as appropriate, adjustments for model limitations, regulatory determinants, overlays for natural disasters, and other events such as the COVID-19 pandemic.

85

Table of Contents

Column 1Column 2Column 3
Identification and Measurement of Individually Assessed Loans, including Loans Modified in a TDR. Our experienced senior credit officers may consider a loan impaired based on their evaluation of current information and events, including loans modified in a TDR. The measurement of impairment is typically based on an analysis of the present value of expected future cash flows. The development of these expectations requires significant management judgment and estimation.

The ACL for loans and leases was $157.3 million as of December 31, 2021, which represented a decrease of $51.2 million, compared to the ACL for loans and leases of $208.5 million as of December 31, 2020. The reserve for unfunded commitments was $30.3 million as of December 31, 2021, which represented a decrease of $0.3 million, compared to the reserve for unfunded commitments of $30.6 million as of December 31, 2020. These decreases were primarily due to improvements in the credit quality of our loan and lease portfolio and lower expected credit losses as a result of the economic recovery and easing of restrictions related to the COVID-19 pandemic.

To illustrate the sensitivity of the Company’s ACL model to credit quality, we downgraded the internal credit risk ratings on commercial loans by one grade and reduced FICO scores on retail loans by ten points. Downgrading 1% of our commercial portfolio would increase the ACL at December 31, 2021 by approximately $1.4 million, and reducing FICO scores on the entire retail portfolio would increase the ACL at December 31, 2021 by approximately $4.9 million. These sensitivity analyses are hypothetical and have been provided only to indicate the potential impact that changes in internal credit risk ratings and FICO scores may have on the ACL estimate, with all other inputs remaining constant.

See “Note 5. Allowance for Credit Losses” in the notes to the consolidated financial statements included in Item 8. Financial Statement and Supplementary Data and “Analysis of Financial Condition — Allowance for Credit Losses” for more information on the ACL.

Goodwill

Goodwill represents the cost of acquired businesses in excess of the fair value of the net assets acquired. The Company’s policy is to assess goodwill for impairment at the reporting unit level on an annual basis at December 31 or between annual assessments if a triggering event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying amount. Goodwill is tested for impairment by comparing the estimated fair value of each reporting unit with its carrying amount. Impairment is the condition that exists when the carrying amount of a reporting unit exceeds its fair value, and an impairment loss would be recognized in an amount equal to that excess. Subsequent reversals of goodwill impairment are prohibited.

The fair value of our reporting units is estimated using valuation methods based on the market and income approaches:

Column 1Column 2Column 3
The market approach involves the calculation of valuation multiples of comparable public companies (e.g., based on market capitalization, net income, book equity and tangible book equity). Because the initial fair value determined under the market approach represents a noncontrolling interest, a control premium is applied to arrive at the estimated fair value on a controlling basis. The key assumptions with respect to this method are the selected multiples and control premium.

Column 1Column 2Column 3
The income approach uses a discounted cash flow (DCF) method to value a company on a going concern basis. The DCF method is based on the present value of (1) multi-period projections of free cash flows and (2) a terminal value. The sum of the present value of the cash flows from the discrete period and the present value of the terminal value represents the fair value of the reporting unit under the income approach. The projected cash flows and terminal value are converted to present value through applying a discount rate. The key assumptions with respect to this method are the determination of the free cash flows, discount rate and terminal value.

The Company performed its annual quantitative impairment test in accordance with Accounting Standards Codification Topic 350, Intangibles – Goodwill and Other, and based on such assessment, the Company concluded that there was no impairment in our goodwill for the year ended December 31, 2021.

86

Table of Contents

Estimating the fair value of a reporting unit requires significant judgment and often involves the use of estimates and assumptions that could have a significant effect on whether or not an impairment charge is recorded and the magnitude of such a charge. Changes in these factors, as well as downturns in economic or business conditions, including the ongoing impacts of the COVID-19 pandemic, could have a significant adverse impact on the fair value of our reporting units in relation to their carrying amounts and could necessitate taking charges in future reporting periods related to the impairment of our goodwill.

Because there was no impairment for the current year ended December 31, 2021, our goodwill balance remained unchanged at December 31, 2021, compared to December 31, 2020.

To illustrate a hypothetical sensitivity analysis, a 100-basis point increase in the discount rate assumption across each of the Company’s reporting units would not have resulted in a fair value below the respective reporting unit’s carrying value.

See “Note 7. Other Assets” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on goodwill.

Fair Value Measurements

Fair value is the price that would be received to sell an asset or paid to transfer a liability in the principal or most advantageous market for an asset or liability in an orderly transaction between market participants at the measurement date. The degree of management judgment involved in determining the fair value of a financial instrument is dependent upon the availability of quoted market prices or observable market inputs. For financial instruments that are traded actively and have quoted market prices or observable market inputs, there is minimal subjectivity involved in measuring fair value. However, when quoted market prices or observable market inputs are not fully available, significant management judgment may be necessary to estimate fair value. In developing our fair value measurements, we maximize the use of observable inputs and minimize the use of unobservable inputs.

The fair value hierarchy defines Level 1 valuations as those based on quoted prices, unadjusted, for identical instruments traded in active markets. Level 2 valuations are those based on quoted prices for similar instruments in active markets, quoted prices for identical or similar instruments in markets that are not active or model-based valuation techniques for which all significant assumptions are observable in the market. Level 3 valuations are based on model-based techniques that use at least one significant assumption not observable in the market, or significant management judgment or estimation, some of which may be internally developed.

87

Table of Contents

Financial assets that are recorded at fair value on a recurring basis include available for sale investment securities, and derivative financial instruments. As of December 31, 2021 and 2020, $8.5 billion or 34% and $6.2 billion or 27%, respectively, of our total assets consisted of financial assets recorded at fair value on a recurring basis and most of these financial assets consisted of available for sale investment securities measured using information from a third-party pricing service. These investments in debt securities and mortgage backed securities were classified in Level 2 of the fair value hierarchy. Financial liabilities that were recorded at fair value on a recurring basis were comprised of derivative financial instruments. As of December 31, 2021 and 2020, $6.8 million or less than 1% and $5.8 million or less than 1%, respectively, of our total liabilities, consisted of financial liabilities recorded at fair value on a recurring basis. As of December 31, 2021 and 2020, $1.2 million and $1.3 million, respectively, was classified in Level 2 of the fair value hierarchy and $5.5 million and $4.6 million, respectively, was classified in Level 3 of the fair value hierarchy. As of December 31, 2021 and 2020, the liability which was classified in Level 3 of the fair value hierarchy was related to the sale of our Visa Class B restricted shares in 2016. We recorded a derivative liability which requires payment to the buyer of the Visa Class B restricted shares in the event Visa further reduces the conversion rate to its publicly traded Visa Class A shares.

Our third-party pricing service makes no representations or warranties that the pricing data provided to us is complete or free from errors, omissions or defects. As a result, we have processes in place to monitor and periodically review the information provided to us by our third-party pricing service:

Column 1Column 2
(1)Our third-party pricing service provides us with documentation by asset class of inputs and methodologies used to value securities. We review this documentation to evaluate the inputs and valuation methodologies used to place securities into the appropriate level of the fair value hierarchy. This documentation is periodically updated by our third-party pricing service. Accordingly, transfers of securities within the fair value hierarchy are made if deemed necessary. During the year ended December 31, 2021, there were no transfers of securities within the fair value hierarchy.

Column 1Column 2
(2)On a monthly basis, management reviews the pricing information received from our third-party pricing service. This review process includes a comparison to non-binding third-party broker quotes, as well as a review of market related conditions impacting the information provided by our third-party pricing service. We also identify investment securities which may have traded in illiquid or inactive markets by identifying instances of a significant decrease in the volume or frequency of trades relative to historic levels, as well as instances of a significant widening of the bid ask spread in the brokered markets. As of December 31, 2021, management did not make adjustments to prices provided by our third-party pricing service as a result of illiquid or inactive markets.

Column 1Column 2
(3)On an annual basis, to the extent available, we obtain and review independent auditor's reports from our third-party pricing service related to controls placed in operation and tests of operating effectiveness. We did not note any significant control deficiencies in our review of the independent auditors’ reports related to services rendered by our third-party pricing service.

Column 1Column 2
(4)Our third-party pricing service has also established processes for us to submit inquiries regarding quoted prices. Periodically, we will challenge the quoted prices provided by our third-party pricing service. Our third-party pricing service will review the inputs to the evaluation in light of the new market data presented by us. Our third-party pricing service may then affirm the original quoted price or may update the evaluation on a going forward basis.

Based on the composition of our investment securities portfolio, we believe that we have developed appropriate internal controls and performed appropriate due diligence procedures to prevent or detect material misstatements by our third-party pricing service. See “Note 21. Fair Value” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on our use of fair value estimates.

88

Table of Contents

Pension and Postretirement Benefit Obligations

We use the following key variables to calculate annual pension costs: (1) size of the employee population, length of service and estimated compensation increases; (2) actuarial assumptions and estimates; (3) expected long-term rate of return on plan assets; and (4) discount rate. Pension cost is directly affected by the number of employees eligible for pension benefits and their estimated compensation increases. To calculate estimated compensation increases, management reviews our salary increases each year and compares this data with industry information. For all pension and postretirement plan calculations, we use a measurement date of December 31.

The expected long-term rate of return was based on a calculated rate of return from average rates of return on various asset classes over a 20-year historical time horizon. Using long-term historical data allows the Company to capture multiple economic environments, which management believes is relevant when using historical returns. Net actuarial gains or losses that exceed a 5% corridor of the greater of the projected benefit obligation or the fair value of plan assets as of the beginning of the year are amortized from accumulated other comprehensive income into net periodic pension cost on a straight-line basis over five years.

In estimating the projected benefit obligation, an independent actuary bases assumptions on factors such as mortality rate, turnover rate, retirement rate, disability rate and other assumptions related to the population of individuals in the pension plan. If significant actuarial gains or losses occur, the actuary reviews the demographic and economic assumptions with management, at which time the Company considers revising these assumptions based on actual results.

Our determination of the pension and postretirement benefit plan obligations and net periodic benefit cost is a critical accounting estimate as it requires the use of estimates and judgment related to the amount and timing of expected future cash outflows for benefit payments and cash inflows for maturities and return on plan assets. Changes in estimates and assumptions related to mortality rates and future health care costs could also have a material impact to our financial condition or results of operations. The discount rate assumption is used to determine the present value of future benefit obligations and the net periodic benefit cost. The discount rate assumption used to value the present value of future benefit obligations as of each year end is the rate used to determine the net periodic benefit cost for the following year.

The projected benefit obligation for pension benefits was $204.4 million as of December 31, 2021, which represented a decrease of $15.0 million, compared to the projected benefit obligation for pension benefits of $219.4 million as of December 31, 2020. The accumulated postretirement benefit obligation for other benefits was $21.4 million as of December 31, 2021, which represented a decrease of $1.1 million, compared to the accumulated postretirement benefit obligation for other benefits of $22.5 million as of December 31, 2020.

To illustrate a hypothetical sensitivity analysis, if the discount rate assumption decreased by 100 basis points, the projected benefit obligation for pension benefits and accumulated postretirement benefit obligation for other benefits at December 31, 2021 would increase by approximately $19.9 million and $2.3 million, respectively.

See “Note 14. Benefit Plans” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on pension and postretirement benefit plan obligations.

Income Taxes

In estimating income taxes payable or receivable, we assess the relative merits and risks of the appropriate tax treatment considering statutory, judicial and regulatory guidance in the context of each tax position. Accordingly, previously estimated liabilities are regularly reevaluated and adjusted through the provision for income taxes. Changes in the estimate of income taxes payable or receivable occur periodically due to changes in tax rates, interpretations of tax law, the status of examinations being conducted by various taxing authorities, the expiration of statutes of limitations and newly enacted statutory, judicial and regulatory guidance that impact the relative merits and risks of each tax position. These changes, when they occur, may affect the provision for income taxes as well as current and deferred income taxes, and may be significant to our consolidated statements of income and balance sheets.

89

Table of Contents

Management's determination of the realization of net deferred tax assets is based upon management's judgment of various future events and uncertainties, including the timing and amount of future income, as well as the implementation of various tax planning strategies to maximize realization of the deferred tax assets. A valuation allowance is provided when it is more likely than not that some portion of the deferred tax asset will not be realized.

We are also required to record a liability for UTBs for the entire amount of a tax benefit taken in a prior or future income tax return when we determine that a tax position has a less than 50% likelihood of being accepted by the taxing authority. As of December 31, 2021 and 2020, our liabilities for UTBs were $204.1 million and $154.5 million, respectively. See “Note 15. Income Taxes” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information on income taxes.

Future Application of Accounting Pronouncements

For a discussion of the expected impact of accounting pronouncements recently issued but not adopted by us as of December 31, 2021, see “Note 1. Organization and Summary of Significant Accounting Policies — Recent Accounting Pronouncements” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data for more information.

Risk Governance and Quantitative and Qualitative Disclosures About Market Risk

Managing risk is an essential part of successfully operating our business. Management believes that the most prominent risk exposures for the Company are credit risk, market risk, liquidity risk management, capital management and operational risk. See “Analysis of Financial Condition — Liquidity” and “—Capital” sections of this MD&A for further discussions of liquidity risk management and capital management, respectively.

Credit Risk

Credit risk is the risk that borrowers or counterparties will be unable or unwilling to repay their obligations in accordance with the underlying contractual terms. We manage and control credit risk in the loan and lease portfolio by adhering to well-defined underwriting criteria and account administration standards established by management. Written credit policies document underwriting standards, approval levels, exposure limits and other limits or standards deemed necessary and prudent. Portfolio diversification at the obligor, industry, product, and/or geographic location levels is actively managed to mitigate concentration risk. In addition, credit risk management includes an independent credit review process that assesses compliance with commercial, real estate and consumer credit policies, risk ratings and other critical credit information. In addition to implementing risk management practices that are based upon established and sound lending practices, we adhere to sound credit principles. We understand and evaluate our customers’ borrowing needs and capacity to repay, in conjunction with their character and history.

Management has identified three categories of loans that we use to develop our systematic methodology to determine the ACL: commercial, residential and consumer.

90

Table of Contents

Commercial lending is further categorized into four distinct classes based on characteristics relating to the borrower, transaction and collateral. These classes are: commercial and industrial, commercial real estate, construction and lease financing. Commercial and industrial loans are primarily for the purpose of financing equipment acquisition, expansion, working capital and other general business purposes by medium to larger Hawaii based corporations, as well as U.S. mainland and international companies. Commercial and industrial loans are typically secured by non-real estate assets whereby the collateral is trading assets, enterprise value or inventory. As with many of our customers, our commercial and industrial loan customers are heavily dependent on tourism, government expenditures and real estate values. Commercial real estate loans are secured by real estate, including but not limited to structures and facilities to support activities designated as retail, health care, general office space, warehouse and industrial space. Our Bank’s underwriting policy generally requires that net cash flows from the property be sufficient to service the debt while still maintaining an appropriate amount of reserves. Commercial real estate loans in Hawaii are characterized by having a limited supply of real estate at commercially attractive locations, long delivery time frames for development and high interest rate sensitivity. Our construction lending portfolio consists primarily of land loans, single family and condominium development loans. Financing of construction loans is subject to a high degree of credit risk given the long delivery time frames for such projects. Construction lending activities are underwritten on a project financing basis whereby the cash flows or lease rents from the underlying real estate collateral or the sale of the finished inventory is the primary source of repayment. Market feasibility analysis is typically performed by assessing market comparables, market conditions and demand in the specific lending area and general community. We require presales of finished inventory prior to loan funding. However, because this analysis is typically performed on a forward-looking basis, real estate construction projects typically present a higher risk profile in our lending activities. Lease financing activities include commercial single investor leases and leveraged leases used to purchase items ranging from computer equipment to transportation equipment. Underwriting of new leasing arrangements typically includes analyzing customer cash flows, evaluating secondary sources of repayment, such as the value of the leased asset, the guarantors’ net cash flows as well as other credit enhancements provided by the lessee.

Residential lending is further categorized into the following classes: residential mortgages (loans secured by 1-4 family residential properties and home equity loans) and home equity lines of credit. Our Bank’s underwriting standards typically require LTV ratios of not more than 80%, although higher levels are permitted with accompanying mortgage insurance. First mortgage loans secured by residential properties generally carry a moderate level of credit risk, with an average loan size of approximately $377,000. Residential mortgage loan production is added to our loan portfolio or is sold in the secondary market, based on management’s evaluation of our liquidity, capital and loan portfolio mix as well as market conditions. Changes in interest rates, the economic environment and other market factors have impacted, and will likely continue to impact, the marketability and value of collateral and the financial condition of our borrowers which impacts the level of credit risk inherent in this portfolio, although we remain in a supply constrained housing environment in Hawaii. Geographic concentrations exist for this portfolio as nearly all residential mortgage loans and home equity lines of credit are for residences located in Hawaii, Guam or Saipan. These island locales are susceptible to a wide array of potential natural disasters including, but not limited to, hurricanes, floods, tsunamis and earthquakes. We offer home equity lines of credit with variable rates; fixed rate lock options may be available post-closing.  All lines are underwritten at 2% over the fully indexed rate. Our procedures for underwriting home equity lines of credit include an assessment of an applicant’s overall financial capacity and repayment ability. Decisions are primarily based on repayment ability via debt-to-income ratios, LTV ratios and an evaluation of credit history.

91

Table of Contents

Consumer lending is further categorized into the following classes of loans: credit cards, automobile loans and other consumer-related installment loans. Consumer loans are either unsecured or secured by the borrower’s personal assets. The average loan size is generally small and risk is diversified among many borrowers. We offer a wide array of credit cards for business and personal use. In general, our customers are attracted to our credit card offerings on the basis of price, credit limit, reward programs and other product features. Credit card underwriting decisions are generally based on repayment ability of our borrower via DTI ratios, credit bureau information, including payment history, debt burden and credit scores, such as FICO, and analysis of financial capacity. Automobile lending activities include loans and leases secured by new or used automobiles. We originate the majority of our automobile loans and leases on an indirect basis through selected dealerships. Our procedures for underwriting automobile loans include an assessment of an applicant’s overall financial capacity and repayment ability, credit history and the ability to meet existing obligations and payments on the proposed loan or lease. Although an applicant’s creditworthiness is the primary consideration, the underwriting process also includes a comparison of the value of the collateral security to the proposed loan amount. We require borrowers to maintain full coverage automobile insurance on automobile loans and leases, with the Bank listed as either the loss payee or additional insured. Installment loans consist of open and closed end facilities for personal and household purchases. We seek to maintain reasonable levels of risk in installment lending by following prudent underwriting guidelines which include an evaluation of personal credit history and cash flow.

In addition to geographic concentration risk, we also monitor our exposure to industry risk. While the Bank, our customers and our results of operations could be adversely impacted by events affecting the tourism industry, we also monitor our other industry exposures, including, but not limited to, our exposures in the oil, gas and energy industries. As of December 31, 2021 and 2020, we did not have material exposures to customers in the oil, gas and energy industries.

Market Risk

Market risk is the potential of loss arising from changes in interest rates, foreign exchange rates, equity prices and commodity prices, including the correlation among these factors and their volatility. When the value of an instrument is tied to such external factors, the holder faces market risk. We are exposed to market risk primarily from interest rate risk, which is defined as the risk of loss of net interest income or net interest margin because of changes in interest rates.

The potential cash flows, sales or replacement value of many of our assets and liabilities, especially those that earn or pay interest, are sensitive to changes in the general level of interest rates. In the banking industry, changes in interest rates can significantly impact earnings and the safety and soundness of an entity.

Interest rate risk arises primarily from our core business activities of extending loans and accepting deposits. This occurs when our interest earning loans and interest-bearing deposits mature or reprice at different times, on a different basis or in unequal amounts. Interest rates may also affect loan demand, credit losses, mortgage origination volume, pre- payment speeds and other items affecting earnings.

Many factors affect our exposure to changes in interest rates, such as general economic and financial conditions, customer preferences, historical pricing relationships and repricing characteristics of financial instruments. Our earnings are affected not only by general economic conditions, but also by the monetary and fiscal policies of the United States and its agencies, particularly the Federal Reserve. The monetary policies of the Federal Reserve can influence the overall growth of loans, investment securities and deposits and the level of interest rates earned on assets and paid for liabilities.

Market Risk Measurement

We primarily use net interest income simulation analysis to measure and analyze interest rate risk. We run various hypothetical interest rate scenarios and compare these results against a measured base case scenario. Our net interest income simulation analysis incorporates various assumptions, which we believe are reasonable but which may have a significant impact on results. These assumptions include: (1) the timing of changes in interest rates, (2) shifts or rotations in the yield curve, (3) re-pricing characteristics for market rate sensitive instruments on and off-balance sheet, (4) differing sensitivities of financial instruments due to differing underlying rate indices and (5) varying loan prepayment speeds for different interest rate scenarios. Because of limitations inherent in any approach used to measure interest rate risk, simulation results are not intended as a forecast of the actual effect of a change in market interest rates on our results but rather as a means to better plan and execute appropriate asset liability management strategies to manage our interest rate risk.

92

Table of Contents

Table 29 presents, for the twelve months subsequent to December 31, 2021 and 2020, an estimate of the changes in net interest income that would result from ramps (gradual changes) and shocks (immediate changes) in market interest rates, moving in a parallel fashion over the entire yield curve, relative to the measured base case scenario. Ramp scenarios assume interest rates move gradually in parallel across the yield curve relative to the base case scenario. Shock scenarios assume an immediate and sustained parallel shift in interest rates across the entire yield curve, relative to the base case scenario. The base case scenario assumes that the balance sheet and interest rates are generally unchanged. We evaluate the sensitivity by using a static forecast, where the balance sheets as of December 31, 2021 and 2020 are held constant.

Net Interest Income Sensitivity Profile - Estimated Percentage Change Over 12 MonthsTable 29
Static ForecastStatic Forecast
December 31, 2021December 31, 2020
Ramp Change in Interest Rates (basis points)
+1006.1%6.4%
+503.13.2
(50)(1.4)(1.7)
(100)(2.4)(2.5)
Immediate Change in Interest Rates (basis points)
+10011.8%12.4%
+506.06.3
(50)(2.9)(3.0)
(100)(5.7)(4.4)

The table above shows the effects of a simulation which estimates the effect of a gradual and immediate sustained parallel shift in the yield curve of −100, −50, +50 and +100 basis points in market interest rates over a twelve-month period on our net interest income.

Currently, our interest rate profile is such that we project net interest income will benefit from higher interest rates as our assets would reprice faster and to a greater degree than our liabilities, while in the case of lower interest rates, our assets would reprice downward and to a greater degree than our liabilities.

Under the static balance sheet forecast as of December 31, 2021, our net interest income sensitivity profile is slightly lower in higher interest rate scenarios compared to similar forecasts as of December 31, 2020. The sensitivity outcomes described above are primarily due to changes in the balance sheet mix as of December 31, 2021 as compared with December 31, 2020.

The comparisons above provide insight into the potential effects of changes in interest rates on net interest income. The Company believes that its approach to interest rate risk has appropriately considered its susceptibility to both rising and falling rates and has adopted strategies which minimize the impact of such risks.

We also have longer term interest rate risk exposures which may not be appropriately measured by net interest income simulation analysis. We use market value of equity (“MVE”) sensitivity analysis to study the impact of long-term cash flows on earnings and capital. MVE involves discounting present values of all cash flows of on-balance sheet and off-balance sheet items under different interest rate scenarios. The discounted present value of all cash flows represents our MVE. MVE analysis requires modifying the expected cash flows in each interest rate scenario, which will impact the discounted present value. The amount of base case measurement and its sensitivity to shifts in the yield curve allow management to measure longer term repricing option risk in the balance sheet.

93

Table of Contents

Limitations of Market Risk Measures

The results of our simulation analyses are hypothetical, and a variety of factors might cause actual results to differ substantially from what is depicted. For example, if the timing and magnitude of interest rate changes differ from those projected, our net interest income might vary significantly. Non-parallel yield curve shifts such as a flattening or steepening of the yield curve or changes in interest rate spreads would also cause our net interest income to be different from that depicted. An increasing interest rate environment could reduce projected net interest income if deposits and other short-term liabilities re-price faster than expected or faster than our assets re-price. Actual results could differ from those projected if we grow assets and liabilities faster or slower than estimated, if we experience a net outflow of deposits or if our mix of assets and liabilities otherwise changes. For example, while we maintain relatively high levels of liquidity, a faster than expected withdrawal of deposits out of the bank may cause us to seek higher cost sources of funding. Actual results could also differ from those projected if we experience substantially different prepayment speeds in our loan portfolio than those assumed in the simulation analyses. Finally, these simulation results do not consider all the actions that we may undertake in response to potential or actual changes in interest rates, such as changes to our loan, investment, deposit, funding or hedging strategies.

Market Risk Governance

We seek to achieve consistent growth in net interest income and capital while managing volatility arising from changes in market interest rates. The objective of our interest rate risk management process is to increase net interest income while operating within acceptable limits established for interest rate risk and maintaining adequate levels of funding and liquidity.

To manage the impact on net interest income, we manage our exposure to changes in interest rates through our asset and liability management activities within guidelines established by our ALCO and approved by our board of directors. The ALCO has the responsibility for approving and ensuring compliance with the ALCO management policies, including interest rate risk exposures. The objective of our interest rate risk management process is to maximize net interest income while operating within acceptable limits established for interest rate risk and maintaining adequate levels of funding and liquidity.

Through review and oversight by the ALCO, we attempt to engage in strategies that neutralize interest rate risk as much as possible. Our use of derivative financial instruments, as detailed in “Note 16. Derivative Financial Instruments” in the notes to the consolidated financial statements included in Item 8. Financial Statements and Supplementary Data, has generally been limited. This is due to natural on balance sheet hedges arising out of offsetting interest rate exposures from loans and investment securities with deposits and other interest-bearing liabilities. In particular, the investment securities portfolio is utilized to manage the interest rate exposure and sensitivity to within the guidelines and limits established by the ALCO. We utilize natural and offsetting economic hedges in an effort to reduce the need to employ off-balance sheet derivative financial instruments to hedge interest rate risk exposures. Expected movements in interest rates are also considered in managing interest rate risk. Thus, as interest rates change, we may use different techniques to manage interest rate risk.

Management uses the results of its various simulation analyses to formulate strategies to achieve a desired risk profile within the parameters of our capital and liquidity guidelines.

In addition, our business relies upon a large volume of loans, derivative contracts and other financial instruments with attributes that are either directly or indirectly dependent on LIBOR to establish their interest rate and/or value. The United Kingdom’s Financial Conduct Authority, which regulates LIBOR, has announced that publication of the most commonly used U.S. Dollar LIBOR settings will cease to be provided or cease to be representative after June 30, 2023.  The publication of all other LIBOR settings ceased to be provided or ceased to be representative as of December 31, 2021. The U.S. federal banking agencies have issued guidance strongly encouraging banking organizations to cease using the U.S. Dollar LIBOR as a reference rate in “new” contracts by December 31, 2021 at the latest. Although the full impact of alternatives to LIBOR on the valuations, pricing and operation of our financial instruments is not yet known, we have established a working group, consisting of key stakeholders from throughout the Company, to spearhead the continued transition from LIBOR to alternative reference rates. In the United States, LIBOR-priced transactions and products will transfer to the SOFR, Prime Rate or other similar indices (collectively, “Alternative Rates”). There are risks inherent with the transition to any Alternative Rate as the rate may behave differently than LIBOR in reaction to monetary, market and economic events.

94

Table of Contents

Our LIBOR transition plan is organized around key work streams, including work to ensure that our technology systems are prepared for the transition, our loan documents that reference LIBOR-based rates have been appropriately amended to reference other methods of interest rate determinations and internal and external stakeholders are apprised of the transition. We have implemented certain SOFR conventions and are in the process of developing other products and transaction agreements that are based on reference rates other than LIBOR.

For a further discussion of the various risks the Company faces in connection with the expected replacement of LIBOR on its operations, see “Risk Factors—Market Risks—Certain of our businesses, our funding and financial products may be adversely affected by changes or the discontinuance of LIBOR.”

Operational Risk

Operational risk is the risk of loss arising from inadequate or failed processes, people or systems, external events (such as natural disasters), or compliance, reputational or legal matters, including the risk of loss resulting from fraud, litigation and breaches in data security. Operational risk is inherent in all of our business ventures and the management of that risk is important to the achievement of our objectives. We have a framework in place that includes the reporting and assessment of any operational risk events, and the assessment of our mitigating strategies within our key business lines. This framework is implemented through our policies, processes and reporting requirements. We measure and report operational risk using the seven operational risk event types projected by the Basel Committee on Banking Supervision in Basel II: (1) external fraud; (2) internal fraud; (3) employment practices and workplace safety; (4) clients, products and business practices; (5) damage to physical assets; (6) business disruption and system failures; and (7) execution, delivery and process management. Our operational risk review process is also a core part of our assessment of material new products or activities.