grepcent / static financial knowledge base

Capitol Federal Financial, Inc. (CFFN)

CIK: 0001490906. SIC: 6035 Savings Institution, Federally Chartered. Latest 10-K as of: 2025-11-26.

SIC breadcrumb: Finance, Insurance, And Real Estate > Depository Institutions > SIC 6035 Savings Institution, Federally Chartered

SEC company page: https://www.sec.gov/edgar/browse/?CIK=1490906. Latest filing source: 0001490906-25-000033.

Informational only - descriptive public-record data, not investment advice.

Business

Read CFFN's verbatim Item 1 Business section from its latest 10-K: Business.

Risk Factors

Read CFFN's verbatim Item 1A Risk Factors from its latest 10-K: Risk Factors.

Selected Fundamentals

MetricValueUnitFYFiled
Revenue399,519,000USD20252025-11-26
Net income68,025,000USD20252025-11-26
Assets9,778,701,000USD20252025-11-26

Financials

Annual standardized facts from SEC companyfacts as of latest extracted filing date 2025-11-26. Source: https://data.sec.gov/api/xbrl/companyfacts/CIK0001490906.json. Derived margins, ratios, and free cash flow are computed from the extracted annual SEC facts.

Download these verified figures (annual + quarterly, with per-value filing provenance): JSON · CSV

Flow metrics use full-year FY periods from 10-K/10-K/A filings; balance-sheet metrics use FY-end instants. Free cash flow = operating cash flow - capital expenditures. Missing metrics are omitted rather than fabricated.

Metric2016201720182019202020212022202320242025
Revenue301,113,000313,186,000321,892,000329,954,000304,978,000258,181,000279,540,000359,789,000376,843,000399,519,000
Net income83,494,00084,137,00098,927,00094,243,00064,540,00076,082,00084,453,000-101,659,00038,010,00068,025,000
Diluted EPS0.630.630.730.680.470.560.62-0.760.290.52
Operating cash flow84,956,00085,445,000124,163,00080,947,00092,928,00074,467,00097,301,00047,531,00031,184,00055,041,000
Capital expenditures14,854,0009,128,00011,761,00011,732,00014,742,0009,410,0005,557,0006,281,0007,184,0005,202,000
Dividends paid111,767,000117,963,000118,312,000134,929,00093,862,000117,890,000103,131,00083,172,00044,522,00044,252,000
Share buybacks0.000.000.000.0020,767,0004,568,0000.0023,453,00019,448,0003,887,000
Assets9,267,247,0009,192,916,0009,449,547,0009,340,018,0009,487,218,0009,631,246,0009,624,897,00010,177,461,0009,527,608,0009,778,701,000
Liabilities7,874,283,0007,824,603,0008,057,925,0008,003,692,0008,202,359,0008,388,973,0008,528,398,0009,133,407,0008,495,338,0008,731,024,000
Stockholders' equity1,392,964,0001,368,313,0001,391,622,0001,336,326,0001,284,859,0001,242,273,0001,096,499,0001,044,054,0001,032,270,0001,047,677,000
Cash and cash equivalents281,764,000351,659,000139,055,000220,370,000185,148,00042,262,00049,194,000245,605,000217,307,000252,443,000
Free cash flow70,102,00076,317,000112,402,00069,215,00078,186,00065,057,00091,744,00041,250,00024,000,00049,839,000

Ratios

ROE and ROA use period-end equity/assets. Liabilities / equity uses total liabilities divided by stockholders' equity. Current ratio uses current assets divided by current liabilities when both are reported.

Metric2016201720182019202020212022202320242025
Net margin27.73%26.86%30.73%28.56%21.16%29.47%30.21%-28.26%10.09%17.03%
Return on equity5.99%6.15%7.11%7.05%5.02%6.12%7.70%-9.74%3.68%6.49%
Return on assets0.90%0.92%1.05%1.01%0.68%0.79%0.88%-1.00%0.40%0.70%
Liabilities / equity5.655.725.795.996.386.757.788.758.238.33

Industry Peer Context

Each number-line places CFFN against the min, median, and max of latest reported values among companies in the same SIC industry when at least three peers report that ratio.

Net margin peer context

CFFN Net margin versus SIC peer range. Source: grepcent computed from latest SEC companyfacts ratios for SIC industry 6035; peer count 22.CFFN Net margin versus SIC peer range. Source: grepcent computed from latest SEC companyfacts ratios for SIC industry 6035; peer count 22.22 SIC peersMin -7.2%Median 15.2%Max 29.6%CFFN 17.0%

ROE peer context

CFFN ROE versus SIC peer range. Source: grepcent computed from latest SEC companyfacts ratios for SIC industry 6035; peer count 22.CFFN ROE versus SIC peer range. Source: grepcent computed from latest SEC companyfacts ratios for SIC industry 6035; peer count 22.22 SIC peersMin -4.1%Median 6.5%Max 19.8%CFFN 6.5%

ROA peer context

CFFN ROA versus SIC peer range. Source: grepcent computed from latest SEC companyfacts ratios for SIC industry 6035; peer count 22.CFFN ROA versus SIC peer range. Source: grepcent computed from latest SEC companyfacts ratios for SIC industry 6035; peer count 22.22 SIC peersMin -0.4%Median 0.7%Max 2.0%CFFN 0.7%

Financial Bridges

Waterfall figures reconcile reported SEC companyfacts components. Missing bridges are omitted when required components are not present for the same fiscal year.

Free cash flow = operating cash flow - capital expenditures

CFFN FY2025 free cash flow bridge from reported figures.CFFN FY2025 free cash flow bridge from reported figures.CFFN free cash flow bridgeFY2025: operating cash flow less capital expendituresSource: SEC companyfacts FY2025.Free cash flow bridgeReported amount$0.0B$125.0M$250.0M$55.0MOperating cash flow-$5.2MCapex$49.8MFree cash flow

Figure provenance: SEC companyfacts FY 2025. Operating cash flow: accession 0001490906-25-000033; concept NetCashProvidedByUsedInOperatingActivities; source concepts us-gaap:NetCashProvidedByUsedInOperatingActivities | Capital expenditures: accession 0001490906-25-000033; concept PaymentsToAcquirePropertyPlantAndEquipment; source concepts us-gaap:PaymentsToAcquirePropertyPlantAndEquipment | Free cash flow: accession 0001490906-25-000033; concept NetCashProvidedByUsedInOperatingActivities - PaymentsToAcquirePropertyPlantAndEquipment; source concepts us-gaap:NetCashProvidedByUsedInOperatingActivities; us-gaap:PaymentsToAcquirePropertyPlantAndEquipment

Financial Charts

CFFN revenue, last 5 periods. Source: SEC companyfacts FY2025.CFFN revenue, last 5 periods. Source: SEC companyfacts FY2025.CFFN RevenueLatest point: FY2025 = $399.5MSource: SEC companyfacts FY2025.Fiscal yearReported revenue$0.0B$250.0M$500.0MFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-09-30; accession 0001490906-25-000033; filed 2025-11-26. Concept: InterestAndDividendIncomeOperating. Source concepts: us-gaap:InterestAndDividendIncomeOperating.

CFFN net income, last 5 periods. Source: SEC companyfacts FY2025.CFFN net income, last 5 periods. Source: SEC companyfacts FY2025.CFFN Net incomeLatest point: FY2025 = $68.0MSource: SEC companyfacts FY2025.Fiscal yearNet income-$250.0M$0.0B$250.0MFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-09-30; accession 0001490906-25-000033; filed 2025-11-26. Concept: NetIncomeLoss. Source concepts: us-gaap:NetIncomeLoss.

CFFN diluted eps, last 5 periods. Source: SEC companyfacts FY2025.CFFN diluted eps, last 5 periods. Source: SEC companyfacts FY2025.CFFN Diluted EPSLatest point: FY2025 = $0.52/shareSource: SEC companyfacts FY2025.Fiscal yearDiluted EPS (USD/share)-$1.00/share$0.00/share$1.00/shareFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-09-30; accession 0001490906-25-000033; filed 2025-11-26. Concept: EarningsPerShareDiluted. Source concepts: us-gaap:EarningsPerShareDiluted.

CFFN operating cash flow, last 5 periods. Source: SEC companyfacts FY2025.CFFN operating cash flow, last 5 periods. Source: SEC companyfacts FY2025.CFFN Operating cash flowLatest point: FY2025 = $55.0MSource: SEC companyfacts FY2025.Fiscal yearOperating cash flow$0.0B$125.0M$250.0MFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-09-30; accession 0001490906-25-000033; filed 2025-11-26. Concept: NetCashProvidedByUsedInOperatingActivities. Source concepts: us-gaap:NetCashProvidedByUsedInOperatingActivities.

CFFN capital expenditures, last 5 periods. Source: SEC companyfacts FY2025.CFFN capital expenditures, last 5 periods. Source: SEC companyfacts FY2025.CFFN Capital expendituresLatest point: FY2025 = $5.2MSource: SEC companyfacts FY2025.Fiscal yearCapital expenditures$0.0B$125.0M$250.0MFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-09-30; accession 0001490906-25-000033; filed 2025-11-26. Concept: PaymentsToAcquirePropertyPlantAndEquipment. Source concepts: us-gaap:PaymentsToAcquirePropertyPlantAndEquipment.

CFFN dividends paid, last 5 periods. Source: SEC companyfacts FY2025.CFFN dividends paid, last 5 periods. Source: SEC companyfacts FY2025.CFFN Dividends paidLatest point: FY2025 = $44.3MSource: SEC companyfacts FY2025.Fiscal yearDividends paid$0.0B$125.0M$250.0MFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-09-30; accession 0001490906-25-000033; filed 2025-11-26. Concept: PaymentsOfDividends. Source concepts: us-gaap:PaymentsOfDividends.

CFFN share buybacks, last 5 periods. Source: SEC companyfacts FY2025.CFFN share buybacks, last 5 periods. Source: SEC companyfacts FY2025.CFFN Share buybacksLatest point: FY2025 = $3.9MSource: SEC companyfacts FY2025.Fiscal yearShare buybacks$0.0B$125.0M$250.0MFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-09-30; accession 0001490906-25-000033; filed 2025-11-26. Concept: PaymentsForRepurchaseOfCommonStock. Source concepts: us-gaap:PaymentsForRepurchaseOfCommonStock.

CFFN assets, last 5 periods. Source: SEC companyfacts FY2025.CFFN assets, last 5 periods. Source: SEC companyfacts FY2025.CFFN AssetsLatest point: FY2025 = $9.8BSource: SEC companyfacts FY2025.Fiscal yearAssets$0.0B$10.0B$20.0BFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-09-30; accession 0001490906-25-000033; filed 2025-11-26. Concept: Assets. Source concepts: us-gaap:Assets.

CFFN liabilities, last 5 periods. Source: SEC companyfacts FY2025.CFFN liabilities, last 5 periods. Source: SEC companyfacts FY2025.CFFN LiabilitiesLatest point: FY2025 = $8.7BSource: SEC companyfacts FY2025.Fiscal yearLiabilities$0.0B$5.0B$10.0BFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-09-30; accession 0001490906-25-000033; filed 2025-11-26. Concept: Liabilities. Source concepts: us-gaap:Liabilities.

CFFN stockholders' equity, last 5 periods. Source: SEC companyfacts FY2025.CFFN stockholders' equity, last 5 periods. Source: SEC companyfacts FY2025.CFFN Stockholders' equityLatest point: FY2025 = $1.0BSource: SEC companyfacts FY2025.Fiscal yearStockholders' equity$0.0B$1.0B$2.0BFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-09-30; accession 0001490906-25-000033; filed 2025-11-26. Concept: StockholdersEquity. Source concepts: us-gaap:StockholdersEquity.

CFFN cash and cash equivalents, last 5 periods. Source: SEC companyfacts FY2025.CFFN cash and cash equivalents, last 5 periods. Source: SEC companyfacts FY2025.CFFN Cash and cash equivalentsLatest point: FY2025 = $252.4MSource: SEC companyfacts FY2025.Fiscal yearCash and cash equivalents$0.0B$250.0M$500.0MFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-09-30; accession 0001490906-25-000033; filed 2025-11-26. Concept: CashAndCashEquivalentsAtCarryingValue. Source concepts: us-gaap:CashAndCashEquivalentsAtCarryingValue.

CFFN free cash flow, last 5 periods. Source: SEC companyfacts FY2025.CFFN free cash flow, last 5 periods. Source: SEC companyfacts FY2025.CFFN Free cash flowLatest point: FY2025 = $49.8MSource: SEC companyfacts FY2025.Fiscal yearFree cash flow$0.0B$125.0M$250.0MFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-09-30; accession 0001490906-25-000033; filed 2025-11-26. Concept: NetCashProvidedByUsedInOperatingActivities - PaymentsToAcquirePropertyPlantAndEquipment. Source concepts: us-gaap:NetCashProvidedByUsedInOperatingActivities; us-gaap:PaymentsToAcquirePropertyPlantAndEquipment.

Quarterly

Quarterly standardized facts from SEC companyfacts as of latest extracted filing date 2026-05-08. Source: https://data.sec.gov/api/xbrl/companyfacts/CIK0001490906.json.

Flow metrics use discrete quarter-length periods from 10-Q/10-Q/A filings. Q4 revenue and net income are derived only when annual FY and nine-month YTD facts exist for the same fiscal year; derived Q4 values are labeled. EPS Q4 is not derived.

QuarterEnd DateRevenueNet IncomeDiluted EPSMethod
2022-Q32022-06-300.16reported discrete quarter
2023-Q12022-12-310.12reported discrete quarter
2023-Q22023-03-310.11reported discrete quarter
2023-Q32023-06-3090,644,0008,298,0000.06reported discrete quarter
2023-Q42023-09-3088,259,000-140,321,000derived Q4 = FY annual - nine-month YTD
2024-Q12023-12-3191,692,0002,541,0000.02reported discrete quarter
2024-Q22024-03-3193,289,00013,752,0000.11reported discrete quarter
2024-Q32024-06-3094,995,0009,638,0000.07reported discrete quarter
2024-Q42024-09-3096,867,00012,045,000derived Q4 = FY annual - nine-month YTD
2025-Q12024-12-3197,622,00015,413,0000.12reported discrete quarter
2025-Q22025-03-3198,175,00015,381,0000.12reported discrete quarter
2025-Q32025-06-3099,678,00018,360,0000.14reported discrete quarter
2025-Q42025-09-30104,044,00018,789,000derived Q4 = FY annual - nine-month YTD
2026-Q12025-12-31105,989,00020,279,0000.16reported discrete quarter
2026-Q22026-03-31104,560,00020,124,0000.16reported discrete quarter

Quarterly Charts

CFFN quarterly revenue, last 12 periods. Source: SEC companyfacts 2026-Q2.CFFN quarterly revenue, last 12 periods. Source: SEC companyfacts 2026-Q2.CFFN Quarterly RevenueLatest point: 2026-Q2 = $104.6MSource: SEC companyfacts 2026-Q2.Fiscal quarterQuarterly Revenue$0.0B$125.0M$250.0M2023-Q32023-Q42024-Q12024-Q22024-Q32024-Q42025-Q12025-Q22025-Q32025-Q42026-Q12026-Q2

Figure provenance: SEC companyfacts. Latest point: FY 2026 ended 2026-03-31; accession 0001490906-26-000018; filed 2026-05-08. Concept: InterestAndDividendIncomeOperating. Source concepts: us-gaap:InterestAndDividendIncomeOperating.

CFFN quarterly net income, last 12 periods. Source: SEC companyfacts 2026-Q2.CFFN quarterly net income, last 12 periods. Source: SEC companyfacts 2026-Q2.CFFN Quarterly Net incomeLatest point: 2026-Q2 = $20.1MSource: SEC companyfacts 2026-Q2.Fiscal quarterQuarterly Net income-$250.0M$0.0B$250.0M2023-Q32023-Q42024-Q12024-Q22024-Q32024-Q42025-Q12025-Q22025-Q32025-Q42026-Q12026-Q2

Figure provenance: SEC companyfacts. Latest point: FY 2026 ended 2026-03-31; accession 0001490906-26-000018; filed 2026-05-08. Concept: NetIncomeLossAvailableToCommonStockholdersBasic. Source concepts: us-gaap:NetIncomeLossAvailableToCommonStockholdersBasic.

CFFN quarterly diluted eps, last 12 periods. Source: SEC companyfacts 2026-Q2.CFFN quarterly diluted eps, last 12 periods. Source: SEC companyfacts 2026-Q2.CFFN Quarterly Diluted EPSLatest point: 2026-Q2 = $0.16/shareSource: SEC companyfacts 2026-Q2.Fiscal quarterQuarterly Diluted EPS (USD/share)$0.00/share$0.25/share$0.50/share2022-Q32023-Q12023-Q22023-Q32024-Q12024-Q22024-Q32025-Q12025-Q22025-Q32026-Q12026-Q2

Figure provenance: SEC companyfacts. Latest point: FY 2026 ended 2026-03-31; accession 0001490906-26-000018; filed 2026-05-08. Concept: EarningsPerShareDiluted. Source concepts: us-gaap:EarningsPerShareDiluted.

Macro Cross-References

Latest quarter (10-Q)

Latest 10-Q source: 0001490906-26-000018.

Extracted structurally from real Item 2 body heading to real Item 3/4 boundary. Confidence: high. Filing date: 2026-05-08. Report date: 2026-03-31.

Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations

The Company and the Bank may from time to time make written or oral "forward-looking statements," including statements contained in documents filed or furnished by the Company with the SEC. These forward-looking statements may be included in this Quarterly Report on Form 10-Q and the exhibits attached to it, in the Company's reports to stockholders, in the Company's press releases, and in other communications by the Company, which are made in good faith pursuant to the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995.

These forward-looking statements include statements about our beliefs, plans, objectives, goals, expectations, anticipations, estimates and intentions, which are subject to significant risks and uncertainties, and are subject to change based on various factors, some of which are beyond our control. The words "may," "could," "should," "would," "believe," "anticipate," "estimate," "expect," "intend," "plan" and similar expressions are intended to identify forward-looking statements. The following factors, among others, could cause our future results to differ materially from the beliefs, plans, objectives, goals, expectations, anticipations, estimates and intentions expressed in the forward-looking statements:

•our ability to maintain overhead costs at reasonable levels;

•our ability to generate a sufficient volume of loans in order to maintain the loan portfolio balance at a level desired by management;

•our ability to invest funds in wholesale or secondary markets at favorable yields;

•our ability to access cost-effective funding and maintain sufficient liquidity;

•our ability to expand our commercial banking, treasury management, and wealth management products and services across our market areas;

•fluctuations in deposit flows;

•transactions or activities that would result in the recapture of base-year, tax basis bad debt reserves;

•the future earnings and capital levels of the Bank, the impact of potential pre-1988 bad debt recapture and the continued non-objection by our primary federal banking regulators, to the extent required, to distribute capital from the Bank to the Company, which could affect the Company's income tax expense and the Company's ability to pay dividends in accordance with its dividend policy and/or repurchase shares;

•the strength of the U.S. economy in general and in the local economies in which we conduct operations, including areas where we have purchased large amounts of correspondent loans, originated commercial loans, and entered into commercial loan participations;

•changes in real estate values, unemployment levels, general economic trends, and the level and direction of loan delinquencies and charge-offs may require changes in the estimates of the adequacy of the ACL and adversely affect our business;

•increases in classified and/or non-performing assets, which may require the Bank to increase the ACL, charge-off loans and incur elevated collection and carrying costs, or not recognize income for a period of time, related to such non-performing assets;

•results of examinations of the Bank and the Company by their respective primary federal banking regulators, including the possibility that the regulators may, among other things, require us to increase our ACL;

•changes in accounting principles, policies, or guidelines;

•the effects of, and changes in, monetary and interest rate policies of the Board of Governors of the Federal Reserve System ("FRB");

•the effects of, and changes in, trade and fiscal policies and foreign and military policies of the United States government;

•inflation, interest rate, market, monetary, and currency fluctuations and the effects of a potential economic recession or slower economic growth;

•the impact of bank failures or adverse developments at other banks and related negative press about the banking industry in general on investor or depositor sentiment;

•the timely development and acceptance of new products and services and the perceived overall value of these products and services by users, including the features, pricing, and quality compared to competitors' products and services;

•the willingness of users to substitute competitors' products and services for our products and services;

•our success in gaining regulatory approval of our products and services and branching locations, when required;

•the impact of interpretations of, and changes in, financial services laws and regulations, including laws concerning taxes, banking, securities, consumer protection, trust and insurance and the impact of other governmental initiatives affecting the financial services industry;

•the ability to attract and retain skilled employees;

•implementing business initiatives may be more difficult or expensive than anticipated;

•significant litigation;

•technological changes and the costs thereof;

•our ability to maintain the security of our financial, accounting, technology, and other operating systems and facilities, including the ability to withstand cyberattacks;

•changes in consumer spending, borrowing, and saving habits; and

•our success at managing the risks involved in our business.

33

This list of factors is not all inclusive. For a discussion of risks and uncertainties related to our business that could adversely impact our operations and/or financial results, see "Part I, Item 1A. Risk Factors" in the Company's Annual Report on Form 10-K for the fiscal year ended September 30, 2025 and Part II, Item 1A. Risk Factors within this Quarterly Report on Form 10-Q. We do not undertake to update any forward-looking statement, whether written or oral, that may be made from time to time by or on behalf of the Company or the Bank.

As used in this Form 10-Q, unless we specify or the context indicates otherwise, "the Company," "we," "us," and "our" refer to Capitol Federal Financial, Inc. a Maryland corporation, and its subsidiaries. "Capitol Federal Savings," and "the Bank," refer to Capitol Federal Savings Bank, a federal savings bank and the wholly-owned subsidiary of Capitol Federal Financial, Inc.

The following discussion and analysis is intended to assist in understanding the financial condition, results of operations, liquidity, and capital resources of the Company. The Bank comprises almost all of the consolidated assets and liabilities of the Company and the Company is dependent primarily upon the performance of the Bank for the results of its operations. Because of this relationship, references to management actions, strategies and results of actions apply to both the Bank and the Company except where the context indicates otherwise. This discussion and analysis should be read in conjunction with Management's Discussion and Analysis included in the Company's Annual Report on Form 10-K for the fiscal year ended September 30, 2025, filed with the SEC.

Available Information

Financial and other Company information, including press releases, Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and all amendments to those reports can be obtained free of charge from our investor relations website, https://ir.capfed.com. SEC filings are available on our website immediately after they are electronically filed with or furnished to the SEC, and are also available on the SEC's website at www.sec.gov.

Critical Accounting Estimates

Our most critical accounting estimate is our methodology used to determine the ACL and reserve for off-balance sheet credit exposures. This estimate is important to the presentation of our financial condition and results of operations, involves a high degree of complexity, and requires management to make difficult and subjective judgments that may require assumptions about highly uncertain matters. The use of different judgments, assumptions, and estimates could affect reported results materially. This critical accounting estimate and its application is reviewed at least annually by the audit committee of our Board of Directors. For a full discussion of our critical accounting estimates, see "Part II, Item 7 - Management's Discussion and Analysis of Financial Condition and Results of Operations - Critical Accounting Estimates" in the Company's Annual Report on Form 10-K for the fiscal year ended September 30, 2025.

Executive Summary

The following summary should be read in conjunction with the Management's Discussion and Analysis of Financial Condition and Results of Operations section in its entirety.

The Company recognized net income of $40.5 million, or $0.32 per share, for the current year six-month period compared to net income of $30.8 million, or $0.24 per share, for the prior year six-month period. The increase in net income was due mainly to higher net interest income, partially offset by higher non-interest expense and a higher provision for credit losses. The net interest margin increased 33 basis points, from 1.89% for the prior year six-month period to 2.22% for the current year six-month period. The increase was due mainly to growth in the higher yielding commercial loan portfolio.

The Bank continues its progression from a primarily retail oriented financial institution to a full-service consumer and commercial bank by strategically investing in technology, products and employees, allowing us to offer new products and services and deliver first-in-class service to our customers. For additional discussion, see the "Strategic Banking Initiatives" section below.

The Company's efficiency ratio was 53.05% for the current year six-month period compared to 59.23% for the prior year six-month period. The improvement in the efficiency ratio was due primarily to higher net interest income compared to the prior year period, partially offset by higher non-interest expense. The Company's operating expense ratio (annualized) for the current year six-month period was 1.24% compared to 1.18% for the prior year six-month period. The operating expense ratio was higher in the current year period due mainly to higher non-interest expense, partially offset by higher average assets compared to the prior year period.

The loan portfolio totaled $8.11 billion at March 31, 2026, a $2.2 million increase from September 30, 2025, which was attributable to $201.8 million increase in commercial loans, offset by a $196.8 million decrease in one- to four-family loans, as the Bank continued to redirect cash flows received from the one- to four-family loan portfolio to the commercial loan portfolio. The growth in the

34

commercial loan portfolio was primarily in commercial real estate loans. The weighted average DSCR for commercial loan originations and new participations during the six months ended March 31, 2026 was 2.35x and the weighted average LTV for commercial real estate and construction loans originated and new participations was 70%. The weighted average DSCR and LTV for our commercial real estate and construction loan portfolio was 1.76x and 63%, respectively, at March 31, 2026.

The Bank's asset quality remains strong, reflected in the continued low level of loan delinquency and charge-off ratios. At March 31, 2026, loans 30 to 89 days delinquent were 0.15% of total loans receivable, net, and loans 90 or more days delinquent or in foreclosure were 0.17% of total loans receivable, net. See "Management's Discussion and Analysis of Financial Condition and Results of Operation - Asset Quality - Delinquent and nonaccrual loans and OREO" below for additional discussion. During the current year six-month period, the Bank had net charge-offs ("NCOs") of $156 thousand.

Total deposits were $6.92 billion at March 31, 2026, an increase of $333.0 million compared to September 30, 2025. The increase was due mainly to growth in the Bank's non-maturity deposit portfolio. Management continues to focus on grow

[Excerpt truncated for page length; source filing is linked above.]

Latest 10-K MD&A

Extracted structurally from real Item 7 body heading to real Item 7A/8 boundary. Confidence: high. Filing date: 2025-11-26. Report date: 2025-09-30.

Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

The following discussion and analysis is intended to assist in understanding the financial condition, results of operations, liquidity, and capital resources of the Company. The Bank comprises almost all of the consolidated assets and liabilities of the Company and the Company is dependent primarily upon the performance of the Bank for the results of its operations. Because of this relationship, references to management actions, strategies and results of actions apply to both the Bank and the Company except where the context indicates otherwise.

Executive Summary

The following summary should be read in conjunction with the Management's Discussion and Analysis of Financial Condition and Results of Operations section in its entirety.

The Company recognized net income of $68.0 million, or $0.52 per share, for fiscal year 2025 compared to net income of $38.0 million, or $0.29 per share, for the prior fiscal year. The increase in net income was due mainly to higher net interest and non-interest income, partially offset by higher non-interest expense. Non-interest income was lower in the prior fiscal year due mainly to the net losses on the sale of securities associated with the securities strategy. See additional discussion regarding the securities strategy in the "Securities Strategy to Improve Earnings" section below. Excluding the effects of the net loss associated with the securities strategy, earnings per share ("EPS") would have been $0.37 for the prior fiscal year. The increase in EPS, excluding the effects of the net loss associated with the securities strategy, was due primarily to higher net interest income in the current fiscal year.

The net interest margin increased 19 basis points, from 1.77% for the prior fiscal year to 1.96% for the current fiscal year. The increase was due mainly to higher yields on the loan portfolio due to the continued shift of loan balances from the one- to four-family loan portfolio to the higher yielding commercial loan portfolio, which outpaced the increase in the cost of deposits.

The Bank continues to transition from a primarily retail oriented financial institution to one with an expanded focus on commercial customers by strategically growing all aspects of commercial banking through investments in technology, people, products, and services. The Bank is active in commercial lending markets even when the lending opportunity is outside of the Bank's local footprint. For additional discussion, see the "Strategic Banking Initiatives" section below.

The Company's efficiency ratio was 58.33% for the current fiscal year compared to 66.91% for the prior fiscal year. Excluding the net losses from the securities strategy, the efficiency ratio would have been 61.97% for the prior fiscal year. The improvement in the efficiency ratio, excluding the net losses from the securities strategy, was due primarily to higher net interest income compared to the prior fiscal year, partially offset by higher non-interest expense. The Company's operating expense ratio for the current fiscal year was 1.22% compared to 1.17% for the prior fiscal year. The operating expense ratio was higher in the current fiscal year due mainly to higher non-interest expense.

Total assets were $9.78 billion at September 30, 2025, an increase of $251.1 million from September 30, 2024. The increase was due primarily to growth in the loan portfolio, which was largely funded with deposit growth, mainly through the Bank's high yield savings account offering.

Total loans receivable increased $204.6 million from September 30, 2024. The increase was due mainly to the commercial loan portfolio, which increased $607.0 million, or approximately 40%, during the current fiscal year, due primarily to commercial real estate loan growth. The increase was partially offset by a decrease of $400.0 million in one- to four-family loans. It is expected that repayments from our one- to four-family loan portfolio will continue to be directed toward supporting commercial loan growth, aligning with our ongoing commitment to expand commercial banking services. Maintaining strong credit quality remains a top priority as we grow our commercial loan portfolio. The weighted average debt service coverage ratio ("DSCR") for commercial loan originations and purchases during the current fiscal year was 1.76x and the weighted average loan-to-value ("LTV") for commercial real estate and construction loans originated and purchased was 65%. The weighted average DSCR and LTV for our commercial real estate and construction loans was 1.65x and 61%, respectively, at September 30, 2025.

The Bank's asset quality remains strong, reflected in the continued low level of loan delinquency and charge-off ratios. At September 30, 2025, loans 30 to 89 days delinquent were 0.15% of total loans receivable, net, and loans 90 or more days

22

delinquent or in foreclosure were 0.09% of total loans receivable, net. See "Management's Discussion and Analysis of Financial Condition and Results of Operation - Asset Quality - Delinquent and nonaccrual loans and other real estate owned ("OREO")" below for additional discussion. During the current fiscal year, net charge-offs ("NCOs") were $198 thousand.

Total liabilities at September 30, 2025 were $8.73 billion, an increase of $235.7 million from September 30, 2024. The increase was due mainly to deposit growth, largely through the Bank's high yield savings account offering, which increased $364.5 million. Management has continued to focus on retaining and growing deposits through the Bank's high yield savings account product, which, as of September 30, 2025, had an annual percentage yield of 4.00% for accounts that meet the $10 thousand minimum balance requirement. The increase in deposits was partially offset by a $228.8 million decrease in borrowings due to principal repayments made on the Bank's amortizing FHLB advances, along with borrowings that matured but were not replaced. Management estimates that the Bank had $2.92 billion in liquidity available at September 30, 2025, based on the Bank's blanket collateral agreement with FHLB and unencumbered securities.

Stockholders' equity totaled $1.05 billion at September 30, 2025, an increase of $15.4 million from September 30, 2024. As of September 30, 2025, the Bank's capital ratios exceeded the well-capitalized requirements. The Bank's community bank leverage ratio ("CBLR") as of September 30, 2025 was 9.6%. During the current fiscal year, the Company paid regular quarterly cash dividends totaling $44.2 million, or $0.34 per share and repurchased 618,260 shares for $3.9 million.

At September 30, 2025, the gap between the Bank's interest-earning assets and interest-bearing liabilities projected to reprice within one year was $(983.6) million, or (10.1)% of total assets, compared to $(1.51) billion, or (15.8)% of total assets, at September 30, 2024. As of September 30, 2025, the Bank exceeded internal policy thresholds for sensitivity to changes in interest rates. See additional discussion in "Part II, Item 7A. Quantitative and Qualitative Disclosures About Market Risk."

Securities Strategy to Improve Earnings

In October 2023, the Company initiated a securities strategy (the "securities strategy") by selling $1.30 billion of securities, representing 94% of its securities portfolio. Since the Company did not have the intent to hold the $1.30 billion of securities to maturity at September 30, 2023, the Company recognized an impairment loss on those securities of $192.6 million which was reflected in the Company's financial statements for the quarter and fiscal year ended September 30, 2023. The securities strategy allowed the Company to improve its earnings stream going forward, beginning in the quarter ended December 31, 2023, by redeploying most of the proceeds into then-current market rate securities. The Company utilized the remaining proceeds to deleverage the balance sheet. During the quarter ended December 31, 2023, the Company completed the sale of securities and recognized $13.3 million ($10.0 million net of tax), or $0.08 per share, of additional loss. See additional information regarding the impact of the securities strategy on our financial measurements in "Management's Discussion and Analysis of Financial Condition and Results of Operation - Average Balance Sheets" below. The $1.30 billion of securities sold had a weighted average yield of 1.22% and an average duration of 3.6 years. With the proceeds from the sale of the securities, the Company purchased $632.0 million of securities yielding 5.75%, paid down $500.0 million of borrowings with a weighted average cost of 4.70%, and held the remaining cash at the FRB of Kansas City earning interest at the reserve balance rate until such time as it could be used to fund commercial lending activities or for other Bank operations.

Strategic Banking Initiatives

The Company is committed to its progression to a full-service commercial bank and is investing in technology, people, products and services to make that happen. Our investments in technology to date have allowed us to launch new services and products, while the addition of seasoned and well-connected commercial bankers, and trust and wealth advisors gives us access to an exciting new customer group. Expanding our product suite of treasury management services enables us to service this new customer group, and expanded marketing and business development has increased the depth of customer relationships. Having completed the second year since embarking on our digital transformation, we have seen our efforts bear fruit and expect progress to accelerate going forward.

Strategic Actions. The long-term success of this transformation is predicated on management's continued focus on deepening relationships with consumer and commercial customers. Management and the Board have committed resources through the growth of talented, skilled and experienced bankers, investments in technology, expanded marketing and outreach, as well as the development and increased internal monitoring of performance metrics that ensure we are on the path to achieve our performance objectives. Through our experienced relationship managers, we deliver customized solutions

23

using advanced digital platforms, and sophisticated cash management tools. Additionally, we are leveraging our centralized organizational structure to respond quickly to customers. We are actively pursuing opportunities to expand our non-interest-bearing deposit base and diversify fee-based revenue streams through strategic growth in treasury management services, trust and wealth management services, insurance, and small business banking.

Commercial Lending. During the current fiscal year, we closed on $901.9 million in commercial loans compared to $350.6 million in the prior fiscal year and commercial loans continue to grow as a percentage of our overall loan portfolio. As of September 30, 2025, commercial loans comprised 26% of our loan portfolio compared to 19% at the prior fiscal year end. To maintain strong credit quality, in addition to disciplined underwriting and ongoing credit administration, we monitor concentration levels by collateral type, geographic location and borrowing relationship. During the current fiscal year, the Bank implemented commercial loan pricing and profitability software that provides insights based on the full customer banking relationship. We also implemented software that provides market insight regarding competitor pricing to assist loan officers when preparing a loan offering. This has increased our ability to profitably compete with other financial institutions in our markets as well as those outside our markets.

Treasury Management. The Bank services commercial customers through a competitive suite of treasury management products and an experienced team of treasury management officers. This team is focused on the deposit and cash management needs of commercial customers and growing this line of business through the acquisition of new customers located both in our immediate market areas, and those who we lend to outside of our local market areas. Additionally, this fiscal year, the Bank deployed a team of business development officers tasked with growing the deposit base within the small business customer segment, focused on serving small businesses in our market areas with a dedicated line of products specifically designed for these customers. The Bank expects to introduce digital onboarding for small business customers using industry-leading risk management and screening tools, which will replace many manual verification tasks. Additionally, as we add more sophisticated commercial clients, we are evaluating new technology in order to capture a larger share of their business with additional products and services. Within calendar year 2026, we expect to implement new technology for lockbox services, integrated accounts receivables, purchase cards and corporate cards. While the majority of our commercial deposit growth in fiscal year 2025 resulted from commercial loan covenants and provisions, our treasury management officers and business development officers often land depository relationships independent of a lending relationship. This will be a focus area for our sales teams as the Bank continues to diversify funding sources and seeks to increase fee revenue tied to depository accounts.

Digital Banking. We are advancing towards a seamless digital banking experience for all customers, enhancing the Bank's ability to attract and retain deposits. This strategy includes a new deposit account onboarding platform that was implemented in November 2024 and digital banking enhancements for debit cardholders which will allow customers to begin using their card immediately online and in digital wallets without waiting for the delivery of a physical card. These enhancements are projected to be implemented in the second quarter of fiscal year 2026. Since changing core and digital providers in August 2023, the Bank has taken advantage of our open-source platforms through the evaluation of add-on technologies that will integrate into our digital banking experience for consumers, small businesses, and commercial customers.

Private Banking, Trust and Wealth Management. We are preparing to implement a comprehensive suite of private banking products and services which is a new line of business for the Bank. During the fourth quarter of fiscal year 2025, the Bank added several seasoned and well-connected wealth management professionals to focus on these products and services. Their expertise in private banking and related areas will support our new private banking efforts and is expected to transform our trust and wealth management business. Private banking relationships are defined as customers with $5 million or more in personal relationships with the Bank by way of loans, deposits, or assets under management. Private banking customers began onboarding during the first quarter of fiscal year 2026. We believe that our private banking line of business will be a gateway to driving off-balance sheet revenue and bridge the gap between high-net-worth depository customers, small business owners or key commercial customers, and corporate trustee opportunities for the Bank.

Stockholder Value. Delivering long-term sustainable stockholder value will continue to be our North Star while also maintaining a strong capital position. As part of our historically robust and disciplined approach to capital management, our approach continues to generate returns to stockholders through dividend payments and share repurchases. Total dividends declared and paid during fiscal year 2025 were $44.3 million. The Company repurchased 618,260 shares for $3.9 million during fiscal year 2025, all of which occurred in the last quarter of the fiscal year. Since completing our second-step conversion in December 2010, we have returned $2.01 billion to stockholders through $1.57 billion in cash dividends and

24

$439.9 million of share repurchases. For fiscal year 2026, it is the intention of the Board of Directors to continue the regular quarterly cash dividend of $0.085 per share and to seek further opportunities for value-enhancing share repurchases.

Critical Accounting Estimates

Our most critical accounting estimate is the methodology used to determine the ACL and reserve for off-balance sheet credit exposures. This estimate is important to the presentation of our financial condition and results of operations, involves a high degree of complexity, and requires management to make difficult and subjective judgments that may require assumptions about highly uncertain matters.  The use of different judgments, assumptions, and estimates could affect reported results materially.  This critical accounting estimate and its application is reviewed at least annually by our audit committee. The following is a description of our critical accounting estimate and an explanation of the methods and assumptions underlying its application.

Allowance for Credit Losses and Reserve for Off-Balance Sheet Credit Exposures. The ACL is a valuation amount that is deducted from the amortized cost basis of loans and represents management's estimate of total expected credit losses for the Company's loans over their remaining contractual lives, as of the balance sheet date. The reserve for off-balance sheet credit exposures represents expected credit losses on unfunded portions of existing loans and commitments to originate or purchase loans that are not unconditionally cancellable by the Company, as of the balance sheet date.

Management estimates the ACL utilizing a discounted cash flow model by projecting future loss rates which are dependent upon forecasted economic indices and applying qualitative factors when deemed appropriate by management. The key assumptions used in projecting future loss rates include the economic forecast, the forecast and reversion to mean time periods, and prepayment and curtailment assumptions. The assumptions are used to calculate and aggregate estimated cash flows for the time period that remains in each loan's contractual life. The cash flows are discounted back to the balance sheet date using each loan's effective yield, to arrive at a present value of expected cash flows, which is compared to the amortized cost basis of the loan pool to determine the amount of ACL required by the calculation. Management then considers qualitative factors when assessing the overall level of ACL. See "Allowance for Credit Losses on Loans Receivable" and "Reserve for Off-Balance Sheet Credit Exposures" within "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements – Note 1. Summary of Significant Accounting Policies" for additional information.

One of the most significant judgments used in projecting loss rates when estimating the ACL is the macroeconomic forecast provided by a third party. The economic indices sourced from the macroeconomic forecast and used in projecting loss rates are the national unemployment rate, changes in commercial real estate prices, changes in home values, changes in the United States consumer price index, and changes in the United States gross domestic product. The economic index used in the calculation to which the calculation is most sensitive is the national unemployment rate. Each reporting period, several macroeconomic forecast scenarios are considered by management. Management selects the macroeconomic forecast(s) that is/are most reflective of expectations at that point in time. Changes in the macroeconomic forecast could significantly impact the calculated estimated credit losses between reporting periods.

Other key assumptions used in the discounted cash flow model include the forecast and reversion to mean time periods and prepayment and curtailment assumptions. The calculation is less sensitive to these assumptions than the macroeconomic forecasts. The macroeconomic forecast is applied for a reasonable and supportable time period before reverting to long-term historical averages for each economic index. The forecast and reversion to mean time period used for each economic index at September 30, 2025 was four quarters. Prepayment and curtailment assumptions are generally based on the Company's historical experience and are adjusted by management as deemed necessary. The prepayment and curtailment assumptions vary for each respective loan pool in the model.

The reserve for off-balance sheet credit exposures is calculated by applying the ACL to loan ratio for each respective loan pool, as calculated by the discounted cash flow model discussed above, to an adjusted off-balance sheet credit exposures balance. The off-balance sheet credit exposures balance is adjusted to account for the likelihood that funding of the related balance will occur. Management generally determines the likelihood of funding based on historical experience, but it may be adjusted by management as deemed necessary based upon their knowledge of the composition of the underlying off-balance sheet credit exposure balances.

25

The ACL and reserve for off-balance sheet credit exposures may be materially affected by qualitative factors, for items not reflected in the economic forecast and/or discounted cash flow model, but which are deemed appropriate by management's current assessment of the risks related to the loan portfolio and/or external factors. Such qualitative factors may include changes in the Company's loan portfolio composition and credit concentrations, changes in the balances and/or trends in asset quality and/or loan credit performance, changes in lending underwriting standards, the effect of other external factors such as significant unique events or conditions, and actual and/or expected changes in economic conditions, real estate values, and/or other economic developments. Management applied qualitative factors at September 30, 2025 to account for large dollar commercial real estate loan concentrations and potential risk of loss in market value for newer one- to four-family loans. The qualitative factors applied at September 30, 2025, and the importance and levels of the qualitative factors applied, may change in future periods depending on the level of changes to items such as the uncertainty of economic conditions and management's assessment of the level of credit risk within the loan portfolio as a result of such changes, compared to the amount of ACL calculated by the model. The evaluation of qualitative factors is inherently imprecise and requires significant management judgment. See "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements – Note 4. Loans Receivable and Allowance for Credit Losses - Allowance for Credit Losses" for additional information regarding the qualitative factors applied at September 30, 2025.

The ACL and the reserve for off-balance sheet credit exposures were $24.0 million and $5.5 million, respectively, at September 30, 2025, compared to $23.0 million and $6.0 million, respectively, at September 30, 2024. During the current fiscal year, the Company updated the regression analyses used in the discounted cash flow model which resulted in some changes to the amounts and levels of ACL calculated by the model for commercial loans. The regression analyses were updated in order to assist management in estimating expected credit losses in the commercial loan portfolio due to growth in this portfolio, including growth in market areas outside of the Bank's local market footprint. See "Management's Discussion and Analysis of Financial Condition and Results of Operation - Allowance For Credit Losses" for additional information regarding the regression analysis update that occurred during fiscal year 2025.

While management utilizes its best judgment and information available, the adequacy of the ACL and reserve for off-balance sheet credit exposures is determined by certain factors outside of the Company's control, such as the performance of our loan portfolio, changes in the economic environment including economic uncertainty, changes in interest rates, and the view of the regulatory authorities toward classification of assets and the level of ACL and reserve for off-balance sheet credit exposures. Additionally, the level of ACL and reserve for off-balance sheet credit exposures may fluctuate based on the balance and mix of the loan portfolio and off-balance sheet credit exposures. If actual results differ significantly from our assumptions, our ACL and reserve for off-balance sheet credit exposures may not be sufficient to cover inherent losses in our loan portfolio, resulting in additions to our ACL and an increase in the provision for credit losses.

Recent Accounting Pronouncements

For a discussion of Recent Accounting Pronouncements, see "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Financial Statements – Note 1. Summary of Significant Accounting Policies."

26

Financial Condition

The following table summarizes the Company's financial condition at the dates indicated.

September 30,Change expressed in:
20252024DollarsPercent
(Dollars and shares in thousands)
Total assets$9,778,701$9,527,608$251,0932.6%
AFS securities867,216856,26610,9501.3
Loans receivable, net8,111,9617,907,338204,6232.6
Deposits6,591,4486,129,982461,4667.5
Borrowings1,950,7702,179,564(228,794)(10.5)
Stockholders' equity1,047,6771,032,27015,4071.5
Equity to total assets at end of period10.7%10.8%
Average number of basic and diluted shares outstanding129,988130,671(683)(0.5)

Loans Receivable. The Bank originates or participates with other lenders in commercial loans, either secured by real estate or for commercial and industrial purposes, and first mortgages on owner-occupied, one- to four-family residences. The Bank also originates consumer loans primarily secured by one- to four-family residential properties. The Bank historically purchased loans secured by one- to four-family residences from correspondent lenders but suspended that line of business during fiscal year 2024. During fiscal year 2025, the loan portfolio mix continued to shift from one- to four-family loans to commercial loans. Total loans, net at September 30, 2025 were $8.11 billion, an increase of $204.6 million from September 30, 2024. The increase in the loan portfolio was due mainly to a $607.0 million increase in commercial loans, partially offset by a $400.0 million decrease in one-to four-family loans.

As a result of continued high interest rates and a lack of housing inventory, which has reduced the volume of housing market transactions, our one- to four-family origination and refinance activity has slowed, directly impacting the Bank's one- to four-family loan portfolio. Management expects the Bank's one- to four-family originated loan portfolio will continue to decrease as the affordability of housing remains challenging, there is a limited supply of homes for sale and we compete with nationwide online mortgage originators. It is expected that cash flows generated from the repayments of our one- to four-family portfolio will continue to be used to fund commercial loan growth.

The Bank originates one- to four-family loans primarily in our market areas of Kansas and Missouri. The balance of originated one- to four-family loans was $3.77 billion as of September 30, 2025 and represented 64% of the Bank's one- to four-family loan portfolio.

The Bank previously purchased one- to four-family loans, on a loan-by-loan basis, from a select group of correspondent lenders ("correspondent purchased"). Loan purchases enabled the Bank to attain geographic diversification in its one- to four-family loan portfolio. We generally paid a premium of 0.50% to 1.00% of the loan balance to purchase these loans, and 1.00% of the loan balance to purchase the servicing of these loans. The premium paid is amortized against the interest earned over the life of the loan, which reduces the loan yield. If a loan pays off before the scheduled maturity date, the remaining premium is recognized as a reduction of interest income. At September 30, 2025 the balance of one- to four-family correspondent purchased loans was $2.00 billion, or 34% of the Bank's one- to four-family loan portfolio, and is included in the one- to four-family purchased amount in the tables below. As noted above, the Bank suspended its one- to four-family correspondent lending channels during fiscal year 2024.

The Bank also previously purchased one- to four-family loans from correspondent and nationwide lenders in bulk loan packages. The majority of the Bank's bulk purchased loans as of September 30, 2025 are guaranteed by one seller. The Bank has not experienced any losses with this group of loans since the loan package was purchased in August 2012. At September 30, 2025 the balance of one- to four-family bulk purchased loans was $114.2 million and is included in the one- to four-family purchased amount in the tables below.

27

The Bank originates owner-occupied construction-to-permanent loans secured by one- to four-family residential real estate. The majority of these loans are secured by properties located in Kansas and Missouri. The Bank's owner-occupied construction-to-permanent loan program combines the construction loan and the permanent loan into one loan, allowing the borrower to secure the same interest rate structure throughout the construction period and the permanent loan term.

The Bank's commercial loan portfolio is composed of commercial real estate loans, commercial construction loans and commercial and industrial loans. Our commercial real estate loans include a variety of property types, including hotels, senior housing facilities, multi-family dwellings, retail buildings, and office buildings located in Kansas, Missouri, Texas, and 19 other states as of September 30, 2025. The Bank's commercial and industrial loan portfolio consists largely of loans secured by accounts receivable, inventory and equipment. These loans are generally made to borrowers located in Kansas and Missouri. The Bank regularly monitors the level of risk in the entire commercial loan portfolio, including concentrations in such factors as geographic location, collateral type, tenant profile, borrowing relationship, and lending relationship in the case of participation loans, among other factors.

Commercial borrowers are generally required to provide financial information annually, including borrower financial statements, subject property rental rates and income, maintenance costs, updated real estate property tax and insurance payments, and personal financial information for the guarantor(s). This allows the Bank to monitor compliance with loan covenants and review the borrower's performance, including cash flows from operations, debt service coverage, and comparison of performance to projections and year-over-year performance trending. Additionally, the Bank monitors and performs site visits, or in the case of participation loans, obtains updates from the lead bank as needed to determine the condition of the collateral securing the loan. Depending on the financial strength of the project and/or the complexity of the borrower's financials, the Bank may also perform a global analysis of cash flows to account for all other properties owned by the borrower or guarantor. If signs of weakness are identified, the Bank may begin performing more frequent financial and/or collateral reviews or initiate contact with the borrower, or the lead bank will contact the borrower if the loan is a participation loan, to ensure cash flows from operations are maintained at a satisfactory level to meet the debt requirements.

The Bank mitigates the risk of commercial real estate construction lending during the construction period by monitoring inspection reports from an independent third-party, project budget, percentage of completion, on-site inspections and percentage of advanced funds. Commercial and industrial loans are monitored through a review of borrower performance as indicated by borrower financial statements, borrowing base reports, accounts receivable aging reports, and inventory aging reports. These reports are required to be provided by the borrowers monthly, quarterly, or annually depending on the nature of the borrowing relationship.

The Bank offers a variety of secured consumer loans, including home equity loans and lines of credit, home improvement loans, vehicle loans, and loans secured by savings deposits. The Bank also originates a very limited amount of unsecured loans. Generally, consumer loans are originated in the Bank's market areas. The majority of our consumer loan portfolio is comprised of home equity lines of credit, which have adjustable interest rates. As of September 30, 2025, the Bank had the first mortgage, or was in the first lien position on the majority of the unpaid principal balance of the Bank's home equity lines of credit.

28

The following table presents information related to the composition of our loan portfolio in terms of dollar amounts, weighted average rates, and percentage of total as of the dates indicated.

September 30, 2025September 30, 2024
AmountRateAmountRate
(Dollars in thousands)
One- to four-family:
Originated$3,774,1343.78%$3,941,9523.60%
Purchased2,114,4473.492,339,7483.44
Construction16,0546.1722,9706.05
Total5,904,6353.686,304,6703.55
Commercial:
Commercial real estate1,709,9905.821,191,6245.43
Commercial and industrial210,1196.92129,6786.66
Commercial construction195,8866.42187,6766.40
Total2,115,9955.981,508,9785.65
Consumer loans:
Home equity104,8098.1599,9888.90
Other8,4365.559,6155.72
Total113,2457.96109,6038.62
Total loans receivable8,133,8754.347,923,2514.02
Less:
ACL24,03923,035
Deferred loan fees/discounts31,26830,336
Premiums/deferred costs(33,393)(37,458)
Total loans receivable, net$8,111,961$7,907,338

29

The following table presents the contractual maturity of our loan portfolio, along with associated weighted average yields, at September 30, 2025. Loans that have adjustable interest rates are shown as maturing in the period during which the contract is due. The table does not reflect the effects of possible prepayments or enforcement of due on sale clauses.

One year or less(1)Over one year to five yearsOver five years to 15 yearsOver 15 yearsTotal
AmountYieldAmountYieldAmountYieldAmountYieldAmountYield
(Dollars in thousands)
One- to four-family:
Originated$1,7883.57%$58,7493.21%$1,040,2133.11%$2,673,3844.09%$3,774,1343.81%
Purchased883.0724,0862.62354,0732.601,736,2003.572,114,4473.39
Construction(2)16,0546.2016,0546.20
Total1,8763.5582,8353.041,394,2862.984,425,6383.895,904,6353.66
Commercial:
Commercial real estate116,1475.47813,1705.86545,9865.57234,6875.041,709,9905.63
Commercial and industrial59,5567.2084,6357.4560,9296.204,9994.58210,1196.95
Commercial construction(2)21,6307.24112,1385.8753,6687.288,4507.72195,8866.49
Total197,3336.191,009,9436.00660,5835.77248,1365.122,115,9955.84
Consumer:
Home equity(3)2,0369.882,0987.1250,3098.1050,3668.09104,8098.11
Other7132.297,2795.654027.534218.008,4365.52
Total2,7497.919,3775.9850,7118.0950,4088.10113,2457.92
Total loans receivable$201,9586.19$1,102,1555.78$2,105,5803.98$4,724,1824.008,133,8754.29
Less:
ACL24,039
Deferred loan fees/discounts31,268
Premiums/deferred costs(33,393)
Total loans receivable, net$8,111,961

(1)Includes demand loans, loans having no stated maturity, and overdraft loans.

(2)Construction loans are presented based upon the contractual maturity date, which includes the permanent financing period for construction-to-permanent loans.

(3)For home equity loans, including those that do not have a stated maturity date, the maturity date calculated assumes the borrower always makes the required minimum payment. The majority of home equity loans assume a maximum term of 240 months.

30

The following table presents, as of September 30, 2025, the amount of loans due after September 30, 2026, and whether these loans have fixed or adjustable interest rates.

FixedAdjustableTotal
(Dollars in thousands)
One- to four-family:
Originated$3,329,965$442,381$3,772,346
Purchased1,668,898445,4612,114,359
Construction7,9088,14616,054
Total5,006,771895,9885,902,759
Commercial:
Commercial real estate443,3441,150,4991,593,843
Commercial and industrial54,58095,983150,563
Commercial construction63,566110,690174,256
Total561,4901,357,1721,918,662
Consumer:
Home equity21,67681,097102,773
Other4,1543,5697,723
Total25,83084,666110,496
Total loans receivable$5,594,091$2,337,826$7,931,917

Loan Activity - The following table summarizes activity in the loan portfolio, along with weighted average rates where applicable, for the periods indicated, excluding changes in ACL, deferred loan fees/discounts, and premiums/deferred costs. Loans that were paid off as a result of refinances are included in repayments. Loan endorsements are not included in the activity in the following table because a new loan is not generated at the time of the endorsement. The endorsed balance and rate are included in the ending loan portfolio balance and rate. Commercial loan renewals are not included in the activity presented in the following table unless new funds are disbursed at the time of renewal. The renewal balance and rate are included in the ending loan portfolio balance and rate.

For the Year Ended
September 30, 2025September 30, 2024
AmountRateAmountRate
(Dollars in thousands)
Beginning balance$7,923,2514.02%$7,984,3813.76%
Originated and refinanced1,149,4696.80660,9377.21
Purchased and participations104,4317.1047,7127.80
Change in undisbursed loan funds(14,556)168,483
Repayments(1,026,401)(917,871)
Principal (charge-offs)/recoveries, net(198)(111)
Other(2,121)(20,280)
Ending balance$8,133,8754.34$7,923,2514.02

31

The following table presents loan origination, refinance, and participation activity for the periods indicated, excluding endorsement activity, along with associated weighted average rates and percent of total. Commercial loan renewals are not included in the activity in the following table except to the extent new funds are disbursed at the time of renewal. Loan originations, participations, and refinances are reported together.

For the Year Ended
September 30, 2025September 30, 2024
AmountRate% of TotalAmountRate% of Total
(Dollars in thousands)
Commercial:
Commercial real estate
Fixed-rate$155,3156.53%12.4%$7,9207.63%1.1%
Adjustable-rate373,5266.8529.8114,5027.5616.2
528,8416.7642.2122,4227.5717.3
Commercial and industrial
Fixed-rate102,4897.208.222,2516.963.1
Adjustable-rate75,3757.346.049,5937.657.0
177,8647.2614.271,8447.4410.1
Commercial construction
Fixed-rate26,2356.692.13,6327.070.5
Adjustable-rate168,9577.2713.5152,7397.9621.6
195,1927.1915.6156,3717.9422.1
Total commercial
Fixed-rate284,0396.7922.733,8037.134.8
Adjustable-rate617,8587.0249.3316,8347.7744.7
901,8976.9572.0350,6377.7149.5
One- to four-family and consumer:
One- to four-family
Fixed-rate181,6676.1814.5232,3356.4132.8
Adjustable-rate109,5996.178.770,7856.4010.0
291,2666.1723.2303,1206.4042.8
Consumer
Fixed-rate8,0348.080.611,3778.541.6
Adjustable-rate52,7038.184.243,5159.096.1
60,7378.174.854,8928.987.7
Total one- to four-family and consumer
Fixed-rate189,7016.2615.1243,7126.5034.4
Adjustable-rate162,3026.8212.9114,3007.4316.1
352,0036.5228.0358,0126.8050.5
Total commercial, one- to four-family, and consumer
Fixed-rate473,7406.5737.8277,5156.5839.2
Adjustable-rate780,1606.9862.2431,1347.6860.8
$1,253,9006.83100.0%708,6497.25100.0%
Commercial participations included above:
Fixed-rate$34,5006.93%$4,4007.08%
Adjustable-rate69,9317.1939,8158.04
$104,4317.10$44,2157.95

32

One- to Four-Family Loans - The following table presents, for our portfolio of one- to four-family loans, the amount, percent of total, weighted average rate, weighted average credit score, weighted average LTV, and average balance per loan as of September 30, 2025. Credit scores were updated in September 2025 from a nationally recognized consumer rating agency. The LTVs were based on the current loan balance and either the lesser of the purchase price or original appraisal, or the most recent Bank appraisal, if available. In most cases, the most recent appraisal was obtained at the time of origination.

% ofCreditAverage
AmountTotalRateScoreLTVBalance
(Dollars in thousands)
Originated$3,774,13463.9%3.78%77058%$170
Purchased2,114,44735.83.4976860382
Construction16,0540.36.1777545334
$5,904,635100.0%3.6876959213

The following table presents origination and refinance activity for our one- to four-family loan portfolio, excluding endorsement activity, along with the weighted average rate, weighted average LTV and weighted average credit score for the current fiscal year. As of September 30, 2025, the Bank had one- to four-family loan and refinance commitments totaling $42.0 million at a weighted average rate of 6.29%.

Credit
AmountRateLTVScore
(Dollars in thousands)
$291,2666.17%74%768

Commercial Loans - The table below presents commercial loan origination and participation activity for the year ended September 30, 2025, along with weighted average LTV and weighted average DSCR. For commercial real estate and commercial construction loans, the LTV is calculated using the gross loan amount (composed of unpaid principal and undisbursed amounts) and the collateral value at the time of origination. For existing real estate, the "as is" value is used. If the property is to be constructed, the "as completed" value of the collateral is utilized. The DSCR is calculated based on historical borrower performance, or projected borrower performance for newly formed entities with no performance history.

OriginatedParticipationTotalWeightedWeighted
AmountRateAmountRateAmountRateLTVDSCR
(Dollars in thousands)
Commercial real estate$493,1156.74%$35,7267.02%$528,8416.76%62%1.66x
Commercial and industrial176,9647.269007.25177,8647.26N/A2.32
Commercial construction127,3877.2267,8057.14195,1927.19751.50
$797,4666.93$104,4317.10$901,8976.95651.76

The following table presents commercial loan disbursements, excluding lines of credit, during the year ended September 30, 2025.

AmountRate
(Dollars in thousands)
Commercial real estate$533,7196.64%
Commercial and industrial107,8417.31
Commercial construction211,8246.68
$853,3846.73

33

The following table presents the Bank's commercial real estate and commercial construction loans by type of primary collateral as of the dates indicated. Management anticipates fully funding the majority of the undisbursed amounts, as most are not cancellable by the Bank.

September 30, 2025September 30, 2024
UnpaidUndisbursedGross LoanGross Loan
CountPrincipalAmountAmountAmount
(Dollars in thousands)
Hotel28$545,782$57,342$603,124$323,396
Senior housing52464,61119,348483,959332,334
Multi-family34262,414102,902365,316359,707
Retail building134285,15949,506334,665316,261
Office building75131,3164,742136,058127,961
One- to four-family property31666,1124,30870,42063,416
Warehouse/manufacturing4555,1813,67258,85334,656
Land2534,82977635,60532,943
Single use building2633,45626233,71843,438
Other3427,0161,17628,19229,070
769$1,905,876$244,034$2,149,910$1,663,182
Weighted average rate5.88%6.90%5.99%5.77%

The following table presents the unpaid principal balance of non-owner occupied and owner occupied loans within the Bank's commercial real estate loan portfolio as of the dates indicated.

September 30, 2025September 30, 2024
(Dollars in thousands)
Non-owner occupied$1,271,905$886,101
Owner occupied$167,925$165,334

The following table presents management's funding expectations for the Bank's commercial real estate and commercial construction undisbursed amounts and commitments outstanding as of September 30, 2025. Due to the nature of a revolving line of credit, management is unable to project funding expectations for those balances, so those amounts are presented separately.

Projected Disbursements for the Quarters Ending
December 31, 2025March 31, 2026June 30, 2026ThereafterRevolving Lines of CreditTotal
(Dollars in thousands)
Undisbursed amounts$75,856$61,735$50,395$48,684$7,364$244,034
Commitments39,6069,25027,00085,038160,894
$115,462$70,985$77,395$133,722$7,364$404,928
Weighted average rate6.71%6.97%6.94%6.89%7.32%6.87%

34

The following table summarizes the Bank's commercial real estate and commercial construction loans by the state in which the collateral is located, as of the dates indicated.

September 30, 2025September 30, 2024
UnpaidUndisbursedGross LoanGross Loan
CountPrincipalAmountAmountAmount
(Dollars in thousands)
Kansas562$738,887$60,940$799,827$713,437
Missouri125305,07849,694354,772313,146
Texas21289,48123,324312,805348,066
Arizona6105,93416,495122,42915,452
New York2109,828109,82860,000
California590,2566,59296,84815,040
Colorado1358,34125,85884,19950,017
Tennessee441,49515,28656,78135,973
Nebraska717,06827,13944,20732,422
Other24149,50818,706168,21479,629
769$1,905,876$244,034$2,149,910$1,663,182

The following table presents the Bank's commercial real estate and commercial construction loans by unpaid principal balance, aggregated by type of primary collateral and state, along with weighted average LTV and weighted average DSCR as of September 30, 2025. The LTV is calculated using the gross loan amount (composed of unpaid principal and undisbursed amounts) as of September 30, 2025 and the most current collateral value available, which is most often the value at origination/purchase. The DSCR is calculated at the time of origination and is updated at the time of subsequent loan renewals, financial reviews (for applicable loans and lending relationships), and any other time management is aware of changes that may impact the DSCR. The DSCR presented in the table below is based on the DSCR at the time of origination unless an updated DSCR has been calculated or the loan has reached the end of its stabilization period. In general, commercial borrowers with total loans of $2.5 million or more are reviewed at least annually to monitor financial performance.

KansasMissouriTexasNew YorkArizonaCaliforniaOtherTotal
(Dollars in thousands)
Hotel$41,385$18,059$141,960$109,828$102,093$85,935$46,522$545,782
Senior housing249,912142,16872,531464,611
Retail building91,57444,05066,71482,821285,159
Multi-family185,81548,31820,0008,281262,414
Office building57,4417,94559,9071425,881131,316
One- to four-family property44,9224,5923,3251,62011,65366,112
Warehouse/manufacturing35,26916,7293,18355,181
Land7,03915390026,73734,829
Single use building12,12618,2553742,70133,456
Other13,4044,8098,80327,016
$738,887$305,078$289,481$109,828$105,934$90,256$266,412$1,905,876
Weighted LTV66%68%52%47%51%50%66%61%
Weighted DSCR1.84x1.54x1.41x1.55x1.44x1.49x1.69x1.65x

35

The following table presents the unpaid principal balance of the Bank's commercial real estate and commercial construction loans aggregated by type of primary collateral, along with weighted average rate, LTV, and DSCR as of September 30, 2025.

UnpaidWeightedWeightedWeighted
CountPrincipalRateLTVDSCR
(Dollars in thousands)
Hotel28$545,7826.46%52%1.32x
Senior housing52464,6115.11731.52
Retail building134285,1595.32602.02
Multi-family34262,4146.09641.27
Office building75131,3166.44531.94
One- to four-family property31666,1126.08572.42
Warehouse/manufacturing4555,1816.28652.40
Land2534,8296.53683.95
Single use building2633,4566.17621.94
Other3427,0165.84542.05
769$1,905,8765.88611.65

The following table presents the Bank's commercial real estate and construction loans, including unpaid principal and undisbursed amounts, along with outstanding loan commitments as of September 30, 2025, categorized by aggregate gross loan and commitment amount, along with average loan amount, and weighted average rate, LTV, and DSCR. For loans over $50.0 million, there was $266.5 million of such loans related to hotels in Arizona, California, New York, and Texas, $143.1 million related to multi-family properties in Kansas, and $59.5 million related to an office building in Texas. The largest loan included in the table below was $86.0 million, which was fully disbursed as of September 30, 2025, and is collateralized by a hotel in Arizona.

Gross Loan
and CommitmentAverageWeightedWeightedWeighted
CountAmountsAmountRateLTVDSCR
(Dollars in thousands)
Greater than $50 million7$469,057$67,0086.31%54.4%1.37x
$30 to $50 million11415,66937,7886.1063.31.34
$20 to $30 million16384,41324,0266.2265.91.30
$15 to $20 million11188,21417,1106.3966.41.26
$10 to $15 million15183,79812,2536.2470.11.77
$5 to $10 million36255,7247,1035.5269.71.76
$1 to $5 million126295,6332,3465.3858.92.02
Less than $1 million556118,2962136.2952.63.20
778$2,310,8042,9706.0562.31.60

36

The following table summarizes the Bank's commercial and industrial loans by loan purpose as of the dates indicated. Of the $301.9 million of commercial and industrial loans at September 30, 2025, 63%, or $190.2 million, had a gross loan balance of $5 million or more. The largest commercial and industrial lending relationship at September 30, 2025 had a gross loan balance of $81.7 million, which represented 27% of the gross commercial and industrial loan balance at September 30, 2025. This lending relationship is part of the $103.2 million loans- to one-borrower group discussed in "Part I. Item 1. Business - Regulation and Supervision." In addition, the Bank had four commercial and industrial loan commitments totaling $15.7 million, with a weighted average rate of 7.03%, at September 30, 2025. No commitments are presented in the table below. The recent growth in this portfolio aligns with the Bank's strategy to grow all aspects of commercial banking. Management anticipates growth will continue in the commercial and industrial loan portfolio, but it will likely fluctuate over time due to the nature of these loans.

September 30, 2025September 30, 2024
UnpaidUndisbursedGross LoanGross Loan
CountPrincipalAmountAmountAmount
(Dollars in thousands)
Working capital193$79,264$74,703$153,967$74,097
Purchase equipment6447,0437,15854,20115,457
Purchase/refinance business assets4745,5794,22649,80537,950
Finance/lease vehicle19033,6312,77536,40628,318
Other204,6022,9067,5087,735
514$210,119$91,768$301,887$163,557
Weighted average rate6.92%7.10%6.97%6.89%

The following table summarizes the Bank's commercial and industrial loans by the state in which the borrower is located, as of September 30, 2025.

UnpaidUndisbursedGross Loan
PrincipalAmountAmount
(Dollars in thousands)
Kansas$122,547$82,061$204,608
Missouri37,78817037,958
Arizona12,09912,099
Ohio5,8654,13510,000
California7,8822,0009,882
Other23,9383,40227,340
$210,119$91,768$301,887

.

37

The following table presents the Bank's commercial and industrial loan portfolio, including unpaid principal and undisbursed amounts, along with outstanding loan commitments as of September 30, 2025, categorized by aggregate gross loan and commitment amounts and average loan amount. For loans over $15.0 million, there was $54.7 million related to working capital loans in Kansas and $29.9 million related to a loan to purchase equipment in Missouri. The largest loan included in the table below was $36.0 million, of which $28.6 million was undisbursed as of September 30, 2025. The loan is for working capital purposes and the borrower is located in Kansas. This loan is part of the $103.2 million loans- to one-borrower group discussed in "Part I. Item 1. Business - Regulation and Supervision."

Gross Loan
and CommitmentAverage
CountAmountsAmountDSCR
(Dollars in thousands)
Greater than $15 million3$84,619$28,2061.56x
$10 to $15 million336,32512,1082.37
$5 to $10 million1079,2887,9291.46
$1 to $5 million2455,8272,3269.38
$500 thousand to $1 million3021,9837334.75
Less than $500 thousand44839,574883.87
518$317,6166133.51

Asset Quality

Delinquent and nonaccrual loans and OREO. The following table presents the Company's 30 to 89 day delinquent loans at the dates indicated. The amounts in the table represent the unpaid principal balance of the loans less related charge-offs, if any. Of the loans 30 to 89 days delinquent at September 30, 2025 and 2024, approximately 49% and 66%, respectively, were 59 days or less delinquent.

September 30,
20252024
CountAmountCountAmount
(Dollars in thousands)
One- to four-family:
Originated68$7,33869$8,884
Purchased133,221143,117
Commercial:
Commercial real estate71,236112,996
Commercial and industrial1324391
Consumer2252035642
111$12,347133$16,030
Loans 30 to 89 days delinquent
to total loans receivable, net0.15%0.20%

38

The following table presents the Company's nonaccrual loans and OREO at the dates indicated. The amounts in the table represent the unpaid principal balance of the loans less related charge-offs, if any. Nonaccrual loans are loans that are 90 or more days delinquent or in foreclosure and other loans required to be reported as nonaccrual pursuant to accounting and/or regulatory reporting requirements and/or internal policies, even if the loans are current. At all dates presented, there were no loans 90 or more days delinquent that were still accruing interest. Non-performing assets include nonaccrual loans and OREO. The increase in nonaccrual commercial real estate loans less than 90 days delinquent from September 30, 2024 to September 30, 2025 was due primarily to two participation loans related to the same borrowing relationship that were moved to substandard during the current fiscal year. See the asset classification discussion below for additional information regarding these loans.

September 30,
20252024
CountAmountCountAmount
(Dollars in thousands)
Loans 90 or More Days Delinquent or in Foreclosure:
One- to four-family:
Originated29$2,75429$2,274
Purchased61,524135,559
Commercial:
Commercial real estate113,12371,163
Commercial and industrial2210282
Consumer109420436
587,705719,514
Loans 90 or more days delinquent or in foreclosure
as a percentage of total loans0.09%0.12%
Nonaccrual loans less than 90 Days Delinquent:(1)
Commercial:
Commercial real estate3$40,2493$326
Commercial and industrial21092252
540,3585578
Total nonaccrual loans6348,0637610,092
Nonaccrual loans as a percentage of total loans0.59%0.13%
OREO:
One- to four-family:
Originated(2)1$621$55
Consumer1135
2197155
Total non-performing assets65$48,26077$10,147
Non-performing assets as a percentage of total assets0.49%0.11%

(1)Includes loans required to be reported as nonaccrual pursuant to internal policies, even if the loans are current.

(2)Real estate-related consumer loans where we also hold the first mortgage are included in the one- to four-family category as the underlying collateral is one- to four-family property.

39

The following table presents the states where the properties securing ten percent or more of the total amount of the Bank's one- to four-family loans, excluding construction loans, are located and the corresponding balance of loans 30 to 89 days delinquent, 90 or more days delinquent or in foreclosure, and weighted average LTV for loans 90 or more days delinquent or in foreclosure at September 30, 2025. The amounts in the table represent the unpaid principal balance of the loans, less related charge-offs, if any. The LTVs were based on the current loan balance and either the lesser of the purchase price or original appraisal, or the most recent Bank appraisal, if available.

Loans 30 to 89Loans 90 or More Days Delinquent
One- to Four-FamilyDays Delinquentor in Foreclosure
StateAmount% of TotalAmount% of TotalAmount% of TotalLTV
(Dollars in thousands)
Kansas$3,319,38756.3%$5,66753.7%$2,62661.4%46%
Missouri1,012,08317.13,58934.02365.547
Other states1,573,16526.61,30312.31,41633.157
$5,904,635100.0%$10,559100.0%$4,278100.0%50

The following table presents the unpaid principal balance of commercial real estate loans, aggregated by state, that were 30 to 89 days delinquent or 90 or more days delinquent or in foreclosure, and the weighted average LTV and weighted average DSCR for loans 90 or more days delinquent or in foreclosure at September 30, 2025. See additional discussion regarding the Bank's commercial real estate loan DSCRs and LTVs in the "Management's Discussion and Analysis of Financial Condition and Results of Operation - Loans Receivable - Commercial Loans" section above.

Loans 30 to 89Loans 90 or More Days Delinquent
Days Delinquentor in Foreclosure
StateAmount% of TotalAmount% of TotalLTVDSCR
(Dollars in thousands)
Kansas$1,236100.0%$2,90793.1%50%2.14x
Other states2166.9191.84
$1,236100.0%$3,123100.0%482.12

Classified Loans. In accordance with the Bank's asset classification policy, management regularly reviews the problem assets in the Bank's portfolio to determine whether any assets require classification. See "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements – Note 4. Loans Receivable and Allowance for Credit Losses" for asset classification definitions.

The following table presents the amortized cost of loans classified as special mention or substandard at the dates presented. See below for further discussion on the changes in commercial real estate loan classifications across periods.

September 30, 2025September 30, 2024
Special MentionSubstandardSpecial MentionSubstandard
(Dollars in thousands)
One- to four-family$13,055$20,616$17,528$22,715
Commercial:
Commercial real estate59,99345,55016,1692,302
Commercial and industrial399473413335
Consumer326322326487
$73,773$66,961$34,436$25,839

Special Mention: The increase in commercial real estate special mention loans at September 30, 2025 compared to September 30, 2024 was due mainly to a $36.3 million hotel participation loan and a $15.3 million CRA loan that were classified as special mention at September 30, 2025.

The $36.3 million hotel participation loan is taking longer than anticipated to stabilize. During fiscal year 2025, the loan was classified as substandard but the borrower took actions during the last quarter of fiscal year 2025 to strengthen the credit and the occupancy and cashflow for the hotel continued to improve, so the classification was changed to special mention as of

40

September 30, 2025. As of September 30, 2025, the loan was not delinquent and the Bank's LTV was 44% based on an appraisal completed approximately two years ago.

The $15.3 million CRA loan was classified as special mention at September 30, 2025 because the underlying property has been slow to stabilize and the borrower was delinquent on payments during the current fiscal year; however, the loan has never been 90 or more days delinquent and was not delinquent at September 30, 2025. Based on the original appraisal completed approximately four years ago, the Bank's LTV was 76% as of September 30, 2025.

Substandard: The increase in substandard commercial real estate loans at September 30, 2025 compared to September 30, 2024 was due mainly to two participation loans related to the same borrowing relationship, totaling $40.2 million as of September 30, 2025 and secured by a hotel. The borrower is working on a recapitalization plan which is anticipated to be completed later in calendar year 2025 or early in calendar year 2026. During the quarter ended June 30, 2025, the Bank entered into an agreement with the borrower which allows the borrower to not make payments on these loans until later in calendar year 2025 to allow time to complete the recapitalization process. As a result, the loans were considered nonaccrual and classified as substandard as of September 30, 2025. The loans were not delinquent at September 30, 2025 due to the terms of the agreement. As of September 30, 2025, the combined Bank LTV on the loans was 45% based on an appraisal completed in the past six months. The Bank has had a participation relationship with the lead bank of these two loans for over ten years, and the Bank holds the same percentage interest in the loans as the lead bank. Both loans are recourse with a personal guaranty and have strong LTVs. The borrower group (developer, owner and guarantors) are seasoned commercial real estate developers with over 40 years of experience. There have been no charge-offs, nor has management set aside a specific valuation allowance associated with these loans as of September 30, 2025, due to the strong LTVs.

Allowance for Credit Losses. The following table presents the distribution of our ACL and the ratio of ACL to loans receivable, by loan type, at the dates indicated. See "Management's Discussion and Analysis of Financial Condition and Results of Operations - Critical Accounting Estimates", "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements – Note 1. Summary of Significant Accounting Policies and Note 4. Loans Receivable and Allowance for Credit Losses" for additional information regarding the Bank's ACL, including management's qualitative factors.

September 30, 2025September 30, 2024
% of% of% of% of
ACL toACL toLoans toACL toACL toLoans to
AmountLoansTotalTotalAmountLoansTotalTotal
of ACLRatioACLLoansof ACLRatioACLLoans
(Dollars in thousands)
One- to four-family:
Originated$1,7300.05%7.2%46.4%$1,6500.04%7.2%49.8%
Purchased1,2980.065.426.02,0070.098.729.5
Construction180.110.10.2160.070.10.3
Total3,0460.0512.772.63,6730.0616.079.6
Commercial:
Commercial real estate15,8090.9265.721.015,7191.3268.215.0
Commercial and industrial2,4991.1910.42.61,1860.915.11.6
Commercial construction2,4681.2610.32.42,2491.209.82.4
Total20,7760.9886.426.019,1541.2783.119.0
Consumer loans:
Home equity1330.130.61.31120.110.51.3
Other consumer841.000.30.1961.000.40.1
Total consumer loans2170.190.91.42080.190.91.4
$24,0390.30%100.0%100.0%$23,0350.29%100.0%100.0%

41

The increase in the ratio of ACL to total loans as of September 30, 2205 compared to September 30, 2024 was due primarily to changes in the loan portfolio mix due to the continued growth in commercial loans which have a higher ACL to total loan ratio than one- to four-family loans. The increase was partially offset by the regression analyses update discussed in "Management's Discussion and Analysis of Financial Condition and Results of Operations - Critical Accounting Estimates". Based on management's evaluation of the credit risk within the Bank's commercial real estate loan portfolio, taking into consideration DSCRs and LTVs, management believes the Bank's ACL ratio for commercial real estate loans is appropriate for the related credit risk.

Historically, the Bank has maintained very low delinquency ratios and NCO rates. Over the past two years, the Bank's highest ratio of commercial loans 90 days or more delinquent to total commercial loans at a quarter end was 0.22%. The highest such ratio for one- to four-family originated and correspondent loans, combined, was 0.12%. The amount of total NCOs during the current fiscal year was $198 thousand. The majority of the NCOs during the current fiscal year related to one single-family bulk purchased loan. During the 10-year period ended September 30, 2025, the Bank recognized $999 thousand of total NCOs. As of September 30, 2025, the ACL balance was $24.0 million and the reserve for off-balance sheet credit exposures totaled $5.5 million, which management believes is adequate for the credit risk characteristics in our loan portfolio.

The following table presents ACL activity and related ratios at the dates and for the periods indicated. On October 1, 2023, the Bank adopted Accounting Standards Update ("ASU") 2022-02, Financial Instruments - Credit Losses (Topic 326): Troubled Debt Restructurings and Vintage Disclosures ("ASU 2022-02"), which eliminated the accounting guidance for troubled debt restructurings by creditors. The Company applied a modified retrospective approach when adopting ASU 2022-02, resulting in a cumulative-effect adjustment which is reflected in the table below ("ASU 2022-02 Adoption").

At or For the Year Ended September 30,
202520242023
(Dollars in thousands)
Balance at beginning of period$23,035$23,759$16,371
ASU 2022-02 Adoption20
Charge-offs(271)(160)(115)
Recoveries73499
Net (charge-offs) recoveries(198)(111)(106)
Provision for credit losses1,202(633)7,494
Balance at end of period$24,039$23,035$23,759
Ratio of NCOs during the period
to average non-performing assets0.68%1.12%1.09%
ACL to nonaccrual loans at end of period50.02228.25252.51
ACL to loans receivable, net at end of period0.300.290.30
ACL at end of period to NCOs during the period121x207x223x

The ratio of NCOs to average non-performing assets during the current fiscal year was lower than the prior fiscal year due to a higher balance of non-performing assets compared to the prior fiscal year. The ratio of ACL to nonaccrual loans was lower at the end of the current fiscal year compared to the prior fiscal year due to a higher balance of nonaccrual loans. See the "Delinquent and nonaccrual loans and OREO" discussion above for additional discussion regarding the increase in nonaccrual loans from the prior fiscal year. The increase in the ratio of the ACL to total loans as of September 30, 2025 from September 30, 2024 is discussed above. The ratio of ACL at end of period to NCOs during the period was lower in the current fiscal year due to higher NCOs. See "Part II, Item 8. Financial Statements and Supplementary Data - Notes to Consolidated Financial Statements - Note 4. Loans Receivable and Allowance for Credit Losses" for additional information related to ACL activity by specific loan categories.

42

The following table presents NCOs, average loans, and NCOs as a percentage of average loans, by loan type, for the periods indicated.

For the Year Ended September 30,
202520242023
NCOsAverage Loans% of Average LoansNCOsAverage Loans% of Average LoansNCOsAverage Loans% of Average Loans
(Dollars in thousands)
One- to four-family:
Originated$(16)$3,842,213%$(28)$3,951,870%$(6)$3,981,468%
Purchased1132,256,6240.012,473,3012,571,362
Construction17,15833,10165,741
Total976,115,995(28)6,458,272(6)6,618,571
Commercial:
Commercial real estate(20)1,452,288801,073,2190.01(1)875,850
Commercial and industrial36151,1260.02(5)120,3547593,8400.08
Commercial construction176,620184,848181,141
Total161,780,034751,378,4210.01741,150,8310.01
Consumer:
Home equity81102,0420.084697,6940.052194,1310.02
Other49,3600.04189,6630.19178,8850.19
Total85111,4020.0864107,3570.0638103,0160.04
$198$8,007,431$111$7,944,050$106$7,872,418

While management utilizes its best judgment and information available, the adequacy of the ACL and reserve for off-balance sheet credit exposures is determined by certain factors outside of the Company's control, such as the performance of our loan portfolio, changes in the economic environment including economic uncertainty, changes in interest rates, and the view of regulatory authorities toward classification of assets and the level of ACL and reserve for off-balance sheet credit exposures. Additionally, the level of ACL and reserve for off-balance sheet credit exposures may fluctuate based on the balance and mix of the loan portfolio and off-balance sheet credit exposures. If actual results differ significantly from our assumptions, our ACL and reserve for off-balance sheet credit exposures may not be sufficient to cover inherent losses in our loan portfolio, resulting in additions to our ACL and an increase in the provision for credit losses.

Securities. The following table presents the distribution of our securities portfolio, at amortized cost, at the dates indicated. The majority of our securities are government guaranteed or issued by Government Sponsored Enterprises ("GSEs"). Overall, fixed-rate securities comprised 91% of our securities portfolio at September 30, 2025. The weighted average life ("WAL") is the estimated remaining maturity (in years) after three-month historical prepayment speeds and projected call option assumptions have been applied. Weighted average yields on tax-exempt securities are not calculated on a fully tax-equivalent basis.

September 30, 2025September 30, 2024
AmountYieldWALAmountYieldWAL
(Dollars in thousands)
MBS$843,3695.45%4.8$756,7755.63%5.7
GSE debentures69,0775.630.4
Corporate bonds4,0005.126.64,0005.127.6
$847,3695.454.8$829,8525.635.2

43

The composition and maturities of the securities portfolio, based on estimated fair value, at September 30, 2025 is indicated in the following table by remaining contractual maturity, without consideration of call features or pre-refunding dates, along with associated weighted average yields. The weighted average yields are current yields and include the amortization of premiums or discounts and are calculated by multiplying each estimated fair value by its current yield and dividing the sum of these results by the total estimated fair value. There were no tax-exempt investments at September 30, 2025.

1 year or lessMore than 1 to 5 yearsMore than 5 to 10 yearsOver 10 yearsTotal Securities
EstimatedEstimatedEstimatedEstimatedEstimated
FairFairFairFairFair
ValueYieldValueYieldValueYieldValueYieldValueYield
(Dollars in thousands)
MBS$512.79%$70,3035.46%$192,4625.83%$600,6845.33%$863,5005.45%
Corporate bonds3,7165.123,7165.12
$512.79$70,3035.46$196,1785.81$600,6845.33$867,2165.45

The following table summarizes the activity in our securities portfolio based on the estimated fair value, which is also the carrying value, for the periods presented. The weighted average yields for the beginning and ending balances are as of the first and last days of the periods presented and are generally derived from recent prepayment activity on the securities in the portfolio. The beginning and ending WALs are the estimated remaining principal repayment terms (in years) after three-month historical prepayment speeds and projected call option assumptions have been applied.

For the Year Ended
September 30, 2025September 30, 2024
AmountYieldWALAmountYieldWAL
(Dollars in thousands)
Beginning balance - carrying value$856,2665.63%5.2$1,384,4821.35%3.8
Maturities and repayments(233,986)(455,110)
Proceeds from sale(1,272,512)
Net amortization of (premiums)/discounts3,2968,182
Purchases248,2074.977.51,176,6455.555.1
Net loss from securities sales(13,345)
Change in valuation on AFS securities(6,567)27,924
Ending balance - carrying value$867,2165.454.8$856,2665.635.2

Liabilities. Total liabilities were $8.73 billion at September 30, 2025, compared to $8.50 billion at September 30, 2024. The $235.7 million increase was due primarily to a $461.5 million increase in deposits, partially offset by a $228.8 million decrease in borrowings.

44

Deposits. The following table presents the amount, weighted average rate and percent of total for the components of our deposit portfolio at the dates presented. The increase in deposits during the current fiscal year was due primarily to the Bank's high yield savings account offering, which increased $364.5 million during the current fiscal year. The decrease in the deposit portfolio rate at September 30, 2025 compared to September 30, 2024 was due mainly to lower rates on retail certificates of deposit.

At September 30,
20252024
% of% of
AmountRateTotalAmountRateTotal
(Dollars in thousands)
Non-interest-bearing checking$601,371%9.1%$549,596%9.0%
Interest-bearing checking859,2560.2113.0847,5420.2313.8
High yield savings460,7123.887.096,2414.091.6
Other savings423,9420.076.5444,3310.117.2
Money market1,233,4871.2918.71,226,9621.4620.0
Certificates of deposit3,012,6803.7445.72,965,3104.2548.4
$6,591,4482.26100.0%$6,129,9822.45100.0%

The following table presents the amount, weighted average rate, and percent of total for the components of our deposit portfolio, split between retail non-maturity deposits, commercial non-maturity deposits, and certificates of deposit at the dates presented.

At September 30,
20252024
% of% of
AmountRateTotalAmountRateTotal
(Dollars in thousands)
Retail non-maturity deposits:
Non-interest-bearing checking$409,722%6.2%$418,790%6.8%
Interest-bearing checking790,7830.0812.0799,4070.1013.0
High yield savings460,7123.887.096,2414.091.6
Other savings420,3300.076.4441,2650.117.2
Money market1,050,8411.0715.91,149,2121.3718.7
Total3,132,3880.9647.52,904,9150.7347.4
Commercial non-maturity deposits:
Non-interest-bearing checking191,6492.9130,8062.1
Interest-bearing checking68,4731.721.048,1352.400.8
Savings3,6120.050.13,0660.050.1
Money market182,6462.522.877,7502.721.3
Total446,3801.296.8259,7571.264.2
Certificates of deposit:
Retail certificates of deposit2,828,9823.7343.02,830,5794.2346.2
Commercial certificates of deposit61,8193.640.958,2364.401.0
Public unit certificates of deposit121,8794.061.876,4954.621.2
Total3,012,6803.7445.72,965,3104.2548.4
$6,591,4482.26100.0%$6,129,9822.45100.0%

During the current fiscal year, management focused on retaining and growing deposits through the high-yield savings account which was introduced in fiscal year 2024. As of September 30, 2025, the Bank's high yield savings account offering had an annual percentage yield of 4.00% for accounts that meet the $10 thousand minimum balance requirement. The high-yield

45

savings account balance was $460.7 million as of September 30, 2025 compared to $96.2 million as of September 30, 2024. Of the $364.5 million increase, approximately 50% related to existing Bank customers increasing their balances during the year by bringing funds from outside the Bank, approximately 40% was from internal Bank transfers from other deposit products, and the remainder was composed of new deposit relationships. While there is an immediate repricing and increase in cost on internal transfers within the Bank, we believe we have captured rate sensitive money by offering this product, rather than having those funds leave the Bank.

The following table presents the amount, weighted average rate, and percent of total for total retail deposits, commercial deposits, and public unit certificates of deposit at the dates noted.

At September 30,
20252024
% of% of
AmountRateTotalAmountRateTotal
(Dollars in thousands)
Total retail deposits$5,961,3702.28%90.5%$5,735,4942.46%93.6%
Total commercial deposits508,1991.587.7317,9931.845.2
Public unit certificates of deposit121,8794.061.876,4954.621.2
Total$6,591,4482.26%100.0%$6,129,9822.45%100.0%

As of September 30, 2025, approximately $990.2 million (or approximately 15%) of the Bank's Call Report deposit balance was uninsured, of which approximately $567.3 million (or approximately 8% of the Bank's Call Report deposit balance) related to commercial and retail deposit accounts, with the remainder mainly comprised of fully collateralized public unit deposits and intercompany accounts. The uninsured amounts are estimates based on the methodologies and assumptions used for the Bank's regulatory reporting requirements.

The following table sets forth the portion of the Bank's certificate of deposit portfolio, by account, that are in excess of the FDIC insurance limit, by remaining time until maturity, as of September 30, 2025 (dollars in thousands).

3 months or less$111,663
Over 3 through 6 months101,822
Over 6 through 12 months215,689
Over 12 months154,972
$584,146

Borrowings. Total borrowings at September 30, 2025 were $1.95 billion, which was comprised of $1.85 billion in fixed-rate FHLB advances, $100.0 million in variable-rate FHLB advances tied to interest rate swaps, and $1.1 million in finance leases. Borrowings decreased $228.8 million from September 30, 2024 due to principal repayments made on the Bank's amortizing advances, along with borrowings that matured but were not replaced. Cash flows from the deposit portfolio were used to pay off maturing FHLB borrowings during the current fiscal year.

The following table presents the maturity of term borrowings, which consist of FHLB advances, along with the associated weighted average contractual and effective rates as of September 30, 2025. Amortizing FHLB advances totaling $276.0 million are presented based on their maturity dates versus their quarterly scheduled repayment dates.

Maturity byContractualEffective
Fiscal YearAmountRateRate(1)
(Dollars in thousands)
2026$425,0002.11%2.30%
2027742,5003.493.56
2028565,9844.324.12
2029132,5004.454.45
203085,0004.204.20
$1,950,9843.533.54

(1)The effective rate includes the impact of interest rate swaps and the amortization of deferred prepayment penalties resulting from FHLB advances previously prepaid.

46

The following table presents borrowing activity for the periods shown. The borrowings presented in the table have original contractual terms of one year or longer or are tied to interest rate swaps with original contractual terms of one year or longer. Line of credit borrowings and finance leases are excluded from the table. The effective rate is shown as a weighted average and includes the impact of interest rate swaps and the amortization of deferred prepayment penalties resulting from FHLB advances previously prepaid. The weighted average maturity ("WAM") is the remaining weighted average contractual term in years. The beginning and ending WAMs represent the remaining maturity at each date presented.

For the Year Ended September 30,
20252024
EffectiveEffective
AmountRateWAMAmountRateWAM
(Dollars in thousands)
Beginning balance$2,180,6563.29%1.6$2,882,8283.34%1.8
Maturities and repayments(879,672)3.39(527,172)2.95
New FHLB borrowings650,0004.132.9325,0004.544.4
Bank Term Funding Program ("BTFP"), net(500,000)4.70
Ending balance$1,950,9843.541.5$2,180,6563.291.6

During the current fiscal year, the Bank prepaid fixed-rate FHLB advances with a weighted average remaining term of 0.6 years totaling $200.0 million with a weighted average contractual interest rate of 4.70% and replaced these advances with $200.0 million of fixed-rate FHLB advances with a weighted average contractual interest rate of 3.83% and a weighted average term of 2.5 years. The weighted average effective interest rate of the new advances was 3.93%, which includes the impact of deferred prepayment penalties being recognized over the life of the new advances. This activity is reflected in the table above.

In October 2025, the Bank refinanced a $50.0 million fixed-rate advance with a weighted average effective rate of 4.03% and a WAL of 0.5 year, and replaced it with a $50.0 million fixed-rate advance with a weighted average effective rate of 3.64% and a WAL of 2.0 years. The weighted average effective rate includes the impact of the deferred prepayment penalty that will be recognized over the life of the new advance.

Management will continue to monitor opportunities for wholesale funding and may pay down FHLB advances in future periods. The Bank may also renew certain fixed-rate advances in the future using adjustable-rate advances in order to better match the repricing characteristics of its increasing commercial loan portfolio.

Leverage Strategy

Periodically, the Bank has utilized a leverage strategy to increase earnings, which entails entering into short-term FHLB borrowings and depositing the proceeds from these FHLB borrowings, net of the purchases of FHLB stock made to meet FHLB stock holding requirements, at the FRB. The leverage strategy is not a core operating business for the Company. It provides the Company with the ability to utilize excess capital to generate earnings. Additionally, it is a strategy that can be exited quickly without additional costs. The profitability of the leverage strategy is attributable to net income derived from the dividends received on the increased FHLB stock holdings, plus the net interest rate spread between the yield on the leverage strategy cash at the FRB and the rate paid on the leverage strategy FHLB borrowings, less applicable FDIC premiums and estimated income tax expense. Leverage strategy borrowings are repaid prior to each quarter end so there is no impact to quarter end capital ratios. The leverage strategy was not in place at any time during the current fiscal year or fiscal year 2024 due to the strategy being unprofitable, but it was in place at points during fiscal year 2023. During fiscal year 2023, the average balance of cash associated with the leverage strategy was $882.8 million and interest earned on that cash was $37.8 million, the average balance of FHLB stock associated with the leverage strategy was $41.6 million and dividends earned on that stock were $3.6 million, and the average balance of FHLB borrowings associated with the leverage strategy was $924.4 million and the related interest expense was $39.7 million. Additionally, the Company recognized $406 thousand of FDIC premiums and $215 thousand of income tax expense during fiscal year 2023 related to the leverage strategy. When the leverage strategy is in place, it reduces the net interest margin due to the amount of earnings from the transaction in comparison to the size of the transaction. Management continues to monitor the net interest rate spread and overall profitability of the leverage strategy.

47

Maturities of Interest-Bearing Liabilities. The following table presents the maturity and weighted average repricing rate, which is also the weighted average effective rate, of certificates of deposit, split between retail/commercial and public unit amounts, and non-amortizing FHLB advances for the next four quarters as of September 30, 2025.

December 31,March 31,June 30,September 30,
2025202620262026Total
(Dollars in thousands)
Retail/Commercial Certificates:
Amount$624,804$403,612$593,431$463,792$2,085,639
Repricing Rate3.94%3.66%3.82%3.66%3.79%
Public Unit Certificates:
Amount$14,476$43,772$9,001$16,380$83,629
Repricing Rate3.87%4.11%4.22%3.94%4.05%
Term Borrowings:
Amount$100,000$100,000$100,000$125,000$425,000
Repricing Rate1.09%1.60%2.51%3.66%2.30%
Total
Amount$739,280$547,384$702,432$605,172$2,594,268
Repricing Rate3.55%3.32%3.64%3.67%3.55%

The following table sets forth the WAM information for our certificates of deposit, in years, as of September 30, 2025.

Retail certificates of deposit0.8
Commercial certificates of deposit0.7
Public unit certificates of deposit0.8
Total certificates of deposit0.8

Stockholders' Equity. Stockholders' equity totaled $1.05 billion at September 30, 2025. Consistent with our goal to operate a sound and profitable financial organization that delivers long-term stockholder value, we actively seek to maintain a well-capitalized status for the Bank in accordance with regulatory standards. As of September 30, 2025, the Bank's capital ratios exceeded the well-capitalized requirements, and the Bank exceeded internal policy thresholds for sensitivity to changes in interest rates. As of September 30, 2025, the Bank's community bank leverage ratio was 9.6%. See "Part II, Item 8. Financial Statements and Supplementary Data - Notes to Consolidated Financial Statements - Note 13. Regulatory Capital Requirements" for additional regulatory capital information.

During the current fiscal year, the Company paid regular quarterly cash dividends totaling $44.3 million, or $0.34 per share. On October 28, 2025, the Company announced a regular cash dividend of $0.085 per share, or approximately $11.0 million, payable on November 21, 2025 to stockholders of record as of the close of business on November 7, 2025.

The Company repurchased 618,260 shares of common stock at an average price of $6.23 per share during the current fiscal year, all in the fourth fiscal quarter. Subsequent to September 30, 2025 and through November 21, 2025, the Company repurchased 400,000 shares at an average price of $6.25 per share. The Company currently has $68.6 million remaining authorized under its existing stock repurchase plan. Shares may be repurchased from time to time based upon market conditions, available liquidity and other factors. Although our existing repurchase plan has no expiration date, we are required to annually seek the FRB's non-objection for the buyback amount. The FRB's current non-objection for the Company to repurchase up to $75 million of stock expires in February 2026.

The Board of Directors continues to evaluate various alternatives for capital allocation to enhance stockholder value, including the repurchase of stock, the payment of additional cash dividends, or retaining earnings to support future growth. Since our second-step conversion in December 2010, we have returned $2.01 billion in capital to stockholders through dividends totaling $1.57 billion and stock repurchases totaling $439.9 million. This is supported by our holistic approach to managing the balance sheet through continuous modeling of the Bank's performance, risk management, our commitment to credit quality and periodic stress testing.

48

For fiscal year 2026, it is the current intention of the Board of Directors to continue to pay a regular quarterly dividend of $0.085 per share. To the extent that earnings in fiscal year 2026 exceed $0.34 per share, the Board of Directors may consider the payment of additional dividends. Dividend payments depend upon a number of factors, including the Company's financial condition and results of operations, regulatory capital requirements, regulatory limitations on the Bank's ability to make capital distributions to the Company, the Bank's current tax earnings and accumulated earnings and profits, and the amount of cash at the holding company level. Through the payment of the True Blue dividend in prior years, the Company was able to provide stockholder value by reducing its excess capital. The last True Blue dividend occurred in fiscal year 2022. Management and the Board of Directors believe that a tier 1 leverage ratio of about 9% is appropriate to manage the risk profile of the Company. At September 30, 2025, the Bank's Tier 1 leverage ratio was 9.6%.

At September 30, 2025, Capitol Federal Financial, Inc., at the holding company level, had $17.6 million in cash on deposit at the Bank. During the fourth quarter of the current fiscal year, the Bank distributed $14.0 million from the Bank to the Company, which was the only distribution from the Bank to the Company during the current fiscal year. Distributions from the Bank to the Company during the current fiscal year were limited due to the tax associated with the pre-1988 bad debt recapture which is related to the Bank's tax accumulated earnings and profits. See additional information regarding the pre-1988 bad debt recapture in "Part II, Item 8. Financial Statements and Supplementary Data - Notes to Consolidated Financial Statements - Note 9. Income Taxes". During the fourth quarter of the current fiscal year, the Bank reached a point where there was sufficient taxable income earned to replenish the Bank's tax accumulated earnings and profits to a positive level, allowing the Bank to make a distribution to the Company and not have that distribution subject to the pre-1988 bad debt recapture tax. Due to the Bank's expected continuing positive tax accumulated earnings and profit balance, it is anticipated that the Bank will be in a position to make earnings distributions to the Company during fiscal year 2026. Earnings distributions from the Bank to the Company will be limited to the extent necessary to prevent the Bank from re-entering a negative accumulated earnings and profit position and have to pay the pre-1988 bad debt recapture tax on earnings moved from the Bank to the Company.

Currently, the Company’s priorities for the use of cash are for cash dividends, share repurchases and operations. The amount of cash available to the Company is dependent upon distributions from the Bank. The Bank’s distributions to the Company are limited based upon the Bank’s balance of tax accumulated earnings and profit as the Bank will incur income tax expense related to the pre-1988 bad debt reserves if the tax accumulated earnings and profit balance is negative. Paying distributions to the Company in excess of Bank earnings may result in the Bank’s balance of tax accumulated earnings and profit becoming negative. The amount of cash available for share repurchases and for dividends in excess of the Board’s and management’s current intention of $0.085 per share per quarter is limited to the earnings distributed from the Bank to the Company less the amount of dividends paid, which was $44.3 million in fiscal year 2025, as well as the need to replenish the cash balance at the Company to be in compliance with Board policies.

The following table presents regular quarterly cash dividends and special cash dividends paid in calendar years 2025, 2024, and 2023.

Calendar Year
202520242023
AmountPer ShareAmountPer ShareAmountPer Share
(Dollars in thousands, except per share amounts)
Regular quarterly dividends paid
Quarter ended March 31$11,062$0.085$11,127$0.085$11,319$0.085
Quarter ended June 3011,0630.08511,0440.08511,3210.085
Quarter ended September 3011,0660.08511,0430.08511,3230.085
Quarter ended December 3111,0170.08511,0610.08511,3080.085
Calendar year-to-date dividends paid$44,208$0.340$44,275$0.340$45,271$0.340

49

Rate/Volume Analysis. The table below presents the dollar amount of changes in interest income and interest expense for major components of interest-earning assets and interest-bearing liabilities, comparing fiscal years 2025 to 2024. For the comparison of fiscal years 2024 to 2023, see "Part II, Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations" in the Company's Annual Report on Form 10-K for the fiscal year ended September 30, 2024. For each category of interest-earning assets and interest-bearing liabilities, information is provided on changes attributable to (1) changes in volume, which are changes in the average balance multiplied by the previous year's average rate, and (2) changes in rate, which are changes in the average rate multiplied by the average balance from the previous year. The net changes attributable to the combined impact of both rate and volume have been allocated proportionately to the changes due to volume and the changes due to rate.

For the Year Ended September 30,
2025 vs. 2024
Increase (Decrease) Due to
VolumeRateTotal
(Dollars in thousands)
Interest-earning assets:
Loans receivable$11,294$12,517$23,811
MBS11,89771212,609
Investment securities(6,139)767(5,372)
FHLB stock(861)(151)(1,012)
Cash and cash equivalents(4,953)(2,407)(7,360)
Total interest-earning assets11,23811,43822,676
Interest-bearing liabilities:
Checking22931
Savings1,1838,81810,001
Money market(1,078)(5,611)(6,689)
Certificates of deposit3,0543163,370
Borrowings(7,934)5,647(2,287)
Total interest-bearing liabilities(4,773)9,1994,426
Net change in net interest income$16,011$2,239$18,250

Average Balance Sheets. The following table presents the average balances of our assets, liabilities, and stockholders' equity, and the related weighted average yields and rates on our interest-earning assets and interest-bearing liabilities for the periods indicated. For fiscal year 2023 information, see "Part II, Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations" in the Company's Annual Report on Form 10-K for the fiscal year ended September 30, 2024. Weighted average yields are derived by dividing annual income by the average balance of the related assets, and weighted average rates are derived by dividing annual expense by the average balance of the related liabilities, for the periods shown. Average outstanding balances are derived from average daily balances. The weighted average yields and rates include amortization of fees, costs, premiums and discounts, which are considered adjustments to yields/rates. Weighted average yields on tax-exempt securities are not calculated on a fully taxable equivalent basis.

50

For the Year Ended September 30,
20252024
AverageInterestAverageInterest
OutstandingEarned/Yield/OutstandingEarned/Yield/
AmountPaidRateAmountPaidRate
Assets:(Dollars in thousands)
Interest-earning assets:
One- to four-family loans:
Originated$3,859,371$145,5523.77%$3,984,971$142,0113.56%
Purchased2,256,62473,9323.282,473,30179,4923.21
Total one- to four-family loans6,115,995219,4843.596,458,272221,5033.43
Commercial loans:
Commercial real estate1,452,28882,4265.601,074,42459,1545.42
Commercial and industrial151,12610,3966.78119,1567,8976.52
Commercial construction176,62011,3336.33184,84110,9915.85
Total commercial loans1,780,034104,1555.771,378,42178,0425.57
Consumer loans111,4028,8797.97107,3579,1628.53
Total loans receivable(1)8,007,431332,5184.137,944,050308,7073.87
MBS(2)834,34546,2595.54619,52133,6505.43
Investment securities(2)(3)63,6503,3775.31180,6408,7494.84
FHLB stock97,0548,9979.27106,06410,0099.44
Cash and cash equivalents185,0528,3684.46286,98815,7285.39
Total interest-earning assets9,187,532399,5194.339,137,263376,8434.11
Other non-interest-earning assets460,405460,278
Total assets$9,647,937$9,597,541
Liabilities and stockholders' equity:
Interest-bearing liabilities:
Checking$874,3772,0100.23$873,0971,9780.23
High yield savings283,60511,4924.0531,3451,2974.14
Other savings437,7663350.08462,1115290.11
Money market1,237,61215,6431.261,302,81722,3331.71
Retail certificates2,782,181110,8133.982,680,003106,2043.96
Commercial certificates58,6752,3183.9554,4842,2474.12
Wholesale certificates86,4573,6514.22109,2174,9614.54
Total deposits5,760,673146,2622.545,513,074139,5492.53
Borrowings2,108,62672,9463.462,338,22275,2333.21
Total interest-bearing liabilities7,869,299219,2082.787,851,296214,7822.73
Non-interest-bearing deposits562,084533,821
Other non-interest-bearing liabilities177,178180,979
Stockholders' equity1,039,3761,031,445
Total liabilities and stockholders' equity$9,647,937$9,597,541
Net interest income(4)$180,311$162,061
Net interest-earning assets$1,318,233$1,285,967
Net interest margin(5)1.961.77
Ratio of interest-earning assets to interest-bearing liabilities1.17x1.16x
Selected performance ratios:
Return on average assets(6)(10)0.71%0.40%
Return on average equity(7)(10)6.543.69
Average equity to average assets10.7710.75
Operating expense ratio(8)1.221.17
Efficiency ratio(9)(10)58.3366.91

51

(1)Balances are adjusted for unearned loan fees and deferred costs. Loans that are 90 or more days delinquent are included in the loans receivable average balance with a yield of zero percent.

(2)AFS security yields are based upon amortized cost which is adjusted for premiums and discounts.

(3)There were no nontaxable securities in the average balance of securities for the year ended September 30, 2025. The average balance of investment securities includes an average balance of nontaxable securities of $51 thousand for the year ended September 30, 2024.

(4)Net interest income represents the difference between interest income earned on interest-earning assets and interest paid on interest-bearing liabilities. Net interest income depends on the average balance of interest-earning assets and interest-bearing liabilities, and the interest rates earned or paid on them.

(5)Net interest margin represents net interest income as a percentage of average interest-earning assets. Management believes that the net interest margin is important to investors as it is a profitability measure for financial institutions.

(6)Return on average assets represents net income as a percentage of total average assets. Management believes that the return on average assets is important to investors as it shows the Company's profitability in relation to the Company's average assets.

(7)Return on average equity represents net income as a percentage of total average equity. Management believes that the return on average equity is important to investors as it shows the Company's profitability in relation to the Company's average equity.

(8)The operating expense ratio represents non-interest expense as a percentage of average assets. Management believes the operating expense ratio is important to investors as it provides insight into how efficiently the Company is managing its expenses in relation to its assets. It is a financial measurement ratio that does not take into consideration changes in interest rates.

(9)The efficiency ratio represents non-interest expense as a percentage of the sum of net interest income (pre-provision for credit losses) and non-interest income. Management believes the efficiency ratio is important to investors as it is a measure of a financial institution's total non-interest expense as a percentage of the sum of net interest income (pre-provision for credit losses) and non-interest income. A lower value generally indicates that it is costing the financial institution less money to generate revenue, related to its net interest margin and non-interest income.

(10)The table below provides a reconciliation between performance measures presented in accordance with accounting principles generally accepted in the United States of America ("GAAP") and the same performance measures absent the impact of the net loss on the securities transactions associated with the securities strategy, which are not presented in accordance with GAAP. The securities strategy was non-recurring in nature; therefore, management believes it is meaningful to investors to present certain financial measures without the securities strategy to better evaluate the Company's core operations. See information regarding the securities strategy in the "Management's Discussion and Analysis of Financial Condition and Results of Operation - Executive Summary" discussion above.

For the Year Ended September 30, 2024
Without
Securities
ActualSecuritiesStrategy
(GAAP)Strategy(Non-GAAP)
Return on average assets0.40%(0.10%)0.50%
Return on average equity3.69(0.97)4.66
Efficiency Ratio66.914.9461.97
EPS (11)$0.29$(0.08)$0.37

(11)EPS is calculated as net income divided by average shares outstanding. Management believes EPS is an important measure to investors as it shows the Company's earnings in relation to the Company's outstanding shares.

52

Comparison of Operating Results for the Years Ended September 30, 2025 and 2024

The Company recognized net income of $68.0 million, or $0.52 per share, for the current fiscal year, compared to net income of $38.0 million, or $0.29 per share, for the prior fiscal year. The increase in net income was due mainly to higher net interest and non-interest income, partially offset by higher non-interest expense. Non-interest income was lower in the prior fiscal year due mainly to the net losses on the sale of securities associated with the securities strategy. See additional discussion regarding the securities strategy in the "Management's Discussion and Analysis of Financial Condition and Results of Operation - Executive Summary - Securities Strategy to Improve Earnings" section above. The securities associated with the securities strategy were sold in the prior fiscal year, and in that period the Company incurred $13.3 million ($10.0 million net of tax) of net losses related to that sale. Excluding the effects of the net loss associated with the securities strategy, EPS would have been $0.37 for the prior fiscal year. The increase in EPS excluding the effects of the net loss associated with the securities strategy was due primarily to higher net interest income in the current fiscal year.

The net interest margin increased 19 basis points, from 1.77% for the prior fiscal year to 1.96% for the current fiscal year. The increase was due mainly to higher yields on the loan portfolio due to the continued shift of loan balances from the one- to four-family loan portfolio to the higher yielding commercial loan portfolio, which outpaced the increase in the cost of deposits.

Interest and Dividend Income

The following table presents the components of interest and dividend income for the years presented, along with the change measured in dollars and percent.

For the Year Ended
September 30,Change Expressed in:
20252024DollarsPercent
(Dollars in thousands)
INTEREST AND DIVIDEND INCOME:
Loans receivable$332,518$308,707$23,8117.7%
MBS46,25933,65012,60937.5
FHLB stock8,99710,009(1,012)(10.1)
Cash and cash equivalents8,36815,728(7,360)(46.8)
Investment securities3,3778,749(5,372)(61.4)
Total interest and dividend income$399,519$376,843$22,6766.0

The increase in interest income on loans receivable was due primarily to the continued shift of loan balances from the one- to four-family loan portfolio to higher yielding commercial loans. See additional discussion regarding the composition of the loan portfolio in the "Management's Discussion and Analysis of Financial Condition and Results of Operation - Loans Receivable" section above. The increase in interest income on MBS was due mainly to an increase in the average balance of the portfolio, due mainly to securities purchases between periods. Interest income on cash and cash equivalents decreased due largely to a decrease in the average balance, along with a decrease in the weighted average yield compared to the prior fiscal year due to lower FRB interest rates. The decrease in the average balance was mainly a result of the securities strategy in the prior fiscal year, as not all proceeds from the sale of securities were immediately redeployed. The decrease in interest income on investment securities was due to a decrease in average balance, due primarily to the securities purchased as part of the securities strategy being called or maturing during fiscal year 2024 and not being replaced in their entirety. The cash flows from the investment securities portfolio that were not reinvested were generally invested in the MBS portfolio.

53

Interest Expense

The following table presents the components of interest expense for the years presented, along with the change measured in dollars and percent.

For the Year Ended
September 30,Change Expressed in:
20252024DollarsPercent
(Dollars in thousands)
INTEREST EXPENSE:
Deposits$146,262$139,549$6,7134.8%
Borrowings72,94675,233(2,287)(3.0)
Total interest expense$219,208$214,782$4,4262.1

The increase in interest expense on deposits was due primarily to growth in the high yield savings account, and to a lesser extent, an increase in the average balance of retail certificates of deposit. The increases were partially offset by a decrease in the weighted average rate paid on, and in the average balance of, money market accounts. See additional discussion regarding high yield savings in the "Management's Discussion and Analysis of Financial Condition and Results of Operation - Deposits" section above.

The decrease in interest expense on borrowings was due to a decrease in the average balance, which was partially offset by a higher weighted average interest rate. The decrease in the average balance of borrowings was due mainly to FHLB borrowings that matured between periods and were not renewed, along with a decrease in borrowings under the Federal Reserve's BTFP, which were repaid during the prior fiscal year using a portion of the proceeds from the securities strategy. Cash flows from the deposit portfolio were generally used to pay off maturing FHLB borrowings. The increase in the weighted average interest rate was due primarily to higher market interest rates on FHLB borrowings that matured and were renewed between periods.

Provision for Credit Losses

The Company recorded a provision for credit losses of $745 thousand during the current fiscal year compared to a provision for credit losses of $1.3 million for the prior fiscal year. The provision for credit losses in the current fiscal year was comprised of a $1.2 million increase in the ACL for loans, partially offset by a $457 thousand decrease in the reserve for off-balance sheet credit exposures. The increase in ACL for loans was due to commercial loan growth during the current fiscal year, partially offset by an update to the ACL model's regression analyses implemented during the current fiscal year which largely impacted the commercial loan portfolio. See additional details in the "Management's Discussion and Analysis of Financial Condition and Results of Operation - Allowance for Credit Losses" discussion above. The decrease in the reserve for off-balance sheet credit exposures was due mainly to a decrease in the balance of commercial real estate off-balance sheet credit exposures.

54

Non-Interest Income

The following table presents the components of non-interest income for the years presented, along with the change measured in dollars and percent.

For the Year Ended
September 30,Change Expressed in:
20252024DollarsPercent
(Dollars in thousands)
NON-INTEREST INCOME:
Deposit service fees$11,043$10,562$4814.6%
Insurance commissions3,6053,25734810.7
Net loss from securities transactions(13,345)13,345100.0
Other non-interest income6,0774,7701,30727.4
Total non-interest income$20,725$5,244$15,481295.2

The increase in deposit service fees was due mainly to growth in treasury management service fees. The increase in insurance commissions was due primarily to the receipt of commissions exceeding accrued amounts. The net loss from securities transactions in the prior fiscal year was related to the securities strategy, with no similar transaction occurring in fiscal year 2025. Other non-interest income was higher in the current fiscal year due mainly to an increase in bank-owned life insurance ("BOLI") income primarily from an increase in the crediting rate as a result of updates made to certain existing policies that were executed during the current fiscal year. Additionally, in the prior fiscal year there was a net loss on a financial derivative related to a commercial lending relationship and no such loss in the current fiscal year due to the related loan being paid off in the prior fiscal year.

Non-Interest Expense

The following table presents the components of non-interest expense for the years presented, along with the change measured in dollars and percent.

For the Year Ended
September 30,Change Expressed in:
20252024DollarsPercent
(Dollars in thousands)
NON-INTEREST EXPENSE:
Salaries and employee benefits$60,383$52,272$8,11115.5%
Information technology and related expense19,69020,324(634)(3.1)
Occupancy, net13,39713,558(161)(1.2)
Regulatory and outside services5,4335,743(310)(5.4)
Advertising and promotional4,9504,26468616.1
Federal insurance premium4,3196,052(1,733)(28.6)
Deposit and loan transaction costs2,8432,7191244.6
Office supplies and related expense1,6961,69150.3
Other non-interest expense4,5595,320(761)(14.3)
Total non-interest expense$117,270$111,943$5,3274.8

The increase in salaries and employee benefits was mainly attributable to an increase in the number of employees between periods, merit increases and salary adjustments to remain market competitive, and a higher accrual of compensation during the current fiscal year than the prior fiscal year related to the Bank's short-term performance plan. The decrease in information technology and related expense was due mainly to a decrease in usage of third-party professional services along with a decrease in depreciation expense during the current fiscal year. The decrease in regulatory and outside services was due to a reduction in usage of certain outside services compared to the prior fiscal year. The increase in advertising and promotional expense was due to timing of campaigns, including campaigns from the prior fiscal year that were delayed until

55

the current fiscal year. The decrease in the federal insurance premium was due primarily to a decrease in the FDIC assessment rate as a result of the way the assessment rate was adjusted in fiscal year 2024 for the occurrence of the Bank's net loss during the quarter ended September 30, 2023. The decrease in other non-interest expense was due mainly to higher customer fraud losses in the prior fiscal year and the maturity of an interest rate swap agreement during the current fiscal year, which reduced the expense associated with the collateral held in relation to the interest rate swap.

The Company's efficiency ratio was 58.33% for the current fiscal year compared to 66.91% for the prior fiscal year. Excluding the net losses from the securities strategy, the efficiency ratio would have been 61.97% for the prior fiscal year. The improvement in the efficiency ratio, excluding the net losses from the securities strategy, was due primarily to higher net interest income compared to the prior fiscal year, partially offset by higher non-interest expense. The Company's operating expense ratio for the current fiscal year was 1.22% compared to 1.17% for the prior fiscal year. The operating expense ratio was higher in the current fiscal year due mainly to higher non-interest expense.

Income Tax Expense

The following table presents pretax income, income tax expense, and net income for the periods presented, along with the change measured in dollars and percent and effective tax rate.

For the Year Ended
September 30,Change Expressed in:
20252024DollarsPercent
(Dollars in thousands)
Income before income tax expense$83,021$54,103$28,91853.4%
Income tax expense14,99616,093(1,097)(6.8)
Net income$68,025$38,010$30,01579.0
Effective Tax Rate18.1%29.7%

Income tax expense was lower in the current fiscal year compared to the prior fiscal year, due mainly to income tax associated with the pre-1988 bad debt recapture in the prior fiscal year, partially offset by higher pretax income in the current fiscal year. Management anticipates the effective tax rate for fiscal year 2026 will be 19% to 20%.

Fiscal Year 2026 Outlook

Salary and employee benefit expense is anticipated to increase approximately 9% from fiscal year 2025 due to the expected hiring of additional professionals, merit increases, continued staff compensation alignment with market compensation levels, and the impact of the first full year of compensation for recently hired sales professionals. Information technology expense in fiscal year 2025 was less than anticipated due primarily to projects being postponed to fiscal year 2026. It is anticipated that information technology expense will increase approximately 11% from fiscal year 2025 due to project postponements to fiscal year 2026, along with several new initiatives that are anticipated to be implemented during fiscal year 2026. Overall, non-interest expense is projected to increase 6% in fiscal year 2026 from the fiscal year 2025 amount. Management anticipates the FRB will continue to reduce rates during our 2026 fiscal year, which could result in a reduction in our deposit interest expense while our loan portfolio yield is expected to remain stable or increase due to the ongoing remixing of our loan portfolio. As a result of the strategic initiatives previously discussed, the Company could grow past $10 billion in total assets in the coming fiscal years.

Comparison of Operating Results for the Years Ended September 30, 2024 and 2023

For this discussion, see "Part II, Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Comparison of Operating Results for the Years Ended September 30, 2024 and 2023" in the Company's Annual Report on Form 10-K for the fiscal year ended September 30, 2024.

56

Liquidity and Capital Resources

Liquidity refers to our ability to generate sufficient cash to fund ongoing operations, to repay maturing certificates of deposit and other deposit withdrawals, to repay maturing borrowings, and to fund loan commitments. Liquidity management is both a daily and long-term function of our business management. The Company's most available liquid assets are represented by cash and cash equivalents and AFS securities. The Bank's primary sources of funds are deposits, FHLB borrowings, repayments and maturities of outstanding loans and MBS and other short-term investments, and funds provided by operations. The Bank's long-term borrowings primarily have been used to manage long-term liquidity needs and the Bank's interest rate risk with the intention to improve the earnings of the Bank while maintaining capital ratios that meet or exceed the regulatory standards for well-capitalized financial institutions. In addition, the Bank's focus on managing risk has provided additional liquidity capacity by maintaining a balance of MBS and investment securities available as collateral for borrowings.

We generally intend to manage cash reserves sufficient to meet short-term liquidity needs, which are routinely forecasted for 10, 30, and 365 days. Additionally, on a monthly basis, we perform a liquidity stress test in accordance with the Interagency Policy Statement on Funding and Liquidity Risk Management. The liquidity stress test incorporates both short-term and long-term liquidity scenarios in order to identify and to quantify liquidity risk. Management also monitors key liquidity statistics related to items such as wholesale funding gaps, borrowings capacity, and available unpledged collateral, as well as various liquidity ratios.

In the event short-term liquidity needs exceed available cash, the Bank has access to a line of credit at the FHLB, in addition to the FRB of Kansas City's discount window. Per FHLB's lending guidelines, total FHLB borrowings cannot exceed 40% of Bank Call Report total assets without the pre-approval of FHLB senior management. The Bank's FHLB borrowing limit was 45% of Bank Call Report total assets as of September 30, 2025, as approved by FHLB senior management. At September 30, 2025, the ratio of the par value of the Bank's FHLB borrowings to the Bank's Call Report total assets was 20%. The Bank's borrowing limit approved by FHLB senior management became 44% starting November 1, 2025. The borrowing limit as of November 1, 2025 was calculated based on a FHLB collateral analysis that is part of FHLB's overall borrowing capacity framework. FHLB borrowings are secured by certain qualifying loans pursuant to a blanket collateral agreement with FHLB. The amount that can be borrowed from the FRB of Kansas City's discount window is based upon the fair value of securities pledged as collateral. At September 30, 2025, the amount of securities pledged for the discount window was $91.1 million. At September 30, 2025, there were no borrowings from the FRB of Kansas City's discount window. Management tests the Bank's access to the FRB of Kansas City's discount window at least annually with a nominal overnight borrowing.

If management observes unusual trends in the amount and frequency of line of credit utilization and/or short-term borrowings that are not in conjunction with a planned strategy, the Bank will likely utilize term wholesale borrowing sources such as FHLB advances to provide term funding. The maturities of our borrowings are generally staggered in order to mitigate the risk of a highly negative cash flow position at maturity. The Bank has used fully-amortizing FHLB advances that require periodic payments of principal over the term of the advance. This type of advance allows the Bank the opportunity to start repricing its liability cash flows sooner in a down-rate environment and generally provides for favorable pricing when compared to similar long term bullet advances with comparable average lives as a result of the current term structure of interest rates. The Bank's internal policy limits total borrowings to 55% of total assets. At September 30, 2025, the Bank had total borrowings, at par, of $1.95 billion, or approximately 20% of the Bank's Call Report total assets. The borrowings balance was composed primarily of FHLB advances, of which, $509.7 million is scheduled to be repaid (amortizing advances) or mature in the next 12 months. Management estimated that the Bank had $2.92 billion in liquidity available at September 30, 2025, based on the Bank's blanket collateral agreement with FHLB and unencumbered securities.

The Bank is a member of the American Finance Exchange ("AFX") through which it may borrow funds on an overnight or short-term basis with other member institutions. The availability of funds changes daily. At September 30, 2025, the Bank did not have any such borrowings outstanding through the AFX.

At September 30, 2025, the Bank had no repurchase agreements. The Bank may enter into repurchase agreements as management deems appropriate, not to exceed 15% of total assets, and subject to the total borrowings internal policy limit of 55% as discussed above.

57

The Bank has the ability to utilize the repayment and maturity of outstanding loans, MBS, and other investments for liquidity needs rather than reinvesting such funds into the related portfolios. At September 30, 2025, the Bank had $713.6 million of securities that were eligible but unused as collateral for borrowing or other liquidity needs. The Bank also has access to other sources of funds for liquidity purposes, such as brokered and public unit certificates of deposit. As of September 30, 2025, the Bank's policy allowed for combined brokered and public unit certificates of deposit up to 15% of total deposits. At September 30, 2025, the Bank did not have any brokered certificates of deposit, and public unit certificates of deposit were approximately 2% of total deposits. The Bank had pledged securities with an estimated fair value of $150.9 million as collateral for public unit certificates of deposit at September 30, 2025. The securities pledged as collateral for public unit certificates of deposit are held under joint custody with FHLB and generally will be released upon deposit maturity.

At September 30, 2025, $2.17 billion of the Bank's certificate of deposit portfolio was scheduled to mature within the next 12 months, including $83.6 million of public unit certificates of deposit and $53.5 million of commercial certificates of deposit. Based on our deposit retention experience and our current pricing strategy, we anticipate the majority of the maturing retail certificates of deposit will renew or transfer to other deposit products of the Bank at prevailing rates, although no assurance can be given in this regard.  Due to the nature of public unit certificates of deposit and commercial certificates of deposit, retention rates are not as predictable as retail certificates of deposit.

The Company is a party to financial instruments with off-balance sheet risk in the normal course of business to meet the financing needs of customers. These financial instruments consist primarily of commitments to originate, purchase, or participate in loans or fund lines of credit. Additionally, the Company has investments in several low-income housing partnerships and, under the terms of the agreements, the Company has a commitment to fund a specified amount that will be due in installments over the life of the agreements. See "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements – Note 6. Low Income Housing Partnerships and Note 12. Commitments and Contingencies" for additional information regarding these commitments.

While scheduled payments from the amortization of loans and MBS and payments on short-term investments are relatively predictable sources of funds, deposit flows, prepayments on loans and MBS, and calls of investment securities are greatly influenced by general interest rates, economic conditions, and competition, and are less predictable sources of funds. To the extent possible, the Bank manages the cash flows of its loan and deposit portfolios by the rates it offers customers. We anticipate we will continue to have sufficient funds, through the repayments and maturities of loans and securities, deposits and borrowings, to meet our current commitments.

MD&A history

Prior-year 10-K MD&A spans are extracted from SEC filings with the same bounded parser used for the latest filing. The latest 10-K appears above; prior years are below.

FY 2024 10-K MD&A

SEC filing source: 0001490906-24-000035.

Extracted structurally from real Item 7 body heading to real Item 7A/8 boundary. Confidence: high. Filing date: 2024-11-27. Report date: 2024-09-30.

Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

The following discussion and analysis is intended to assist in understanding the financial condition, results of operations, liquidity, and capital resources of the Company. The Bank comprises almost all of the consolidated assets and liabilities of the Company and the Company is dependent primarily upon the performance of the Bank for the results of its operations. Because of this relationship, references to management actions, strategies and results of actions apply to both the Bank and the Company except where the context indicates otherwise.

Executive Summary

The following summary should be read in conjunction with the Management's Discussion and Analysis of Financial Condition and Results of Operations section in its entirety.

In October 2023, the Company initiated a strategic securities transaction ("securities strategy") by selling $1.30 billion of securities, representing 94% of its securities portfolio. Since the Company had the intent to sell the $1.30 billion of securities to maturity at September 30, 2023, the Company recognized an impairment loss on those securities of $192.6 million which was reflected in the Company's financial statements for the fiscal year ended September 30, 2023. During the quarter ended December 31, 2023, the Company sold the securities and recognized $13.3 million ($10.0 million net of tax), or $0.08 per share, of additional loss related to the sale of the securities. The securities strategy was designed to allow the Company to improve its earnings stream going forward, beginning in the current fiscal year, by redeploying most of the proceeds into current market rate securities and to provide liquidity to deleverage the balance sheet utilizing the remaining proceeds. See additional information regarding the impact of the securities strategy on our financial measurements in "Average Balance Sheets" below. The $1.30 billion of securities sold had a weighted average yield of 1.22% and an average duration of 3.6 years. With the proceeds from the sale of the securities, the Company purchased $632.0 million of securities yielding 5.75%, paid down $500.0 million of borrowings with a weighted average cost of 4.70%, and held the remaining cash at the FRB earning interest at the reserve balance rate until such time as it could be used to fund commercial loan activity or for other Bank operations.

A taxable net loss will be reported on the Company's September 30, 2024 federal tax return due to the net losses associated with the securities strategy, which resulted in the Bank and Company having a negative current and accumulated earnings and profit tax position. This required the Bank to draw upon the pre-1988 bad debt reserves for distributions from the Bank to the Company during the current fiscal year. See additional information regarding the Bank's pre-1988 bad debt recapture in "Part II, Item 8. Financial Statements and Supplementary Data - Notes to Financial Statements - Note 9. Income Taxes". During the current year, the Bank was required to pay income taxes on the reductions to the pre-1988 bad debt reserves equal to the current corporate tax rate at the time of the distribution multiplied by the amount of Bank earnings paid to the Company ("pre-1988 bad debt recapture"). The Bank recorded $5.4 million of income tax expense on earnings distributions from the Bank to the Company during the current year due to the pre-1988 bad debt recapture. As of September 30, 2024, the amount of the Bank's remaining pre-1988 bad debt reserves was $75.9 million, or $15.9 million tax effected. It is currently the intention of management and the Board of Directors to make no distributions from the Bank to the Company during fiscal year 2025. By not making distributions during fiscal year 2025, the Bank will not incur income tax expense related to the pre-1988 bad debt recaptures as occurred during the current year. See "Financial Condition - Stockholders' Equity" section below for additional discussion.

The Company recognized net income of $38.0 million, or $0.29 per share, for fiscal year 2024 compared to a net loss of $101.7 million, or $(0.76) per share, for the prior fiscal year. The net loss in the prior year resulted from the impairment loss on securities associated with the securities strategy. Excluding the net loss associated with the securities strategy, earnings per share would have been $0.37 for the current year and $0.33 for the prior year. The increase in earnings per share excluding the effects of the net loss associated with the securities strategy was due primarily to higher net interest income and a lower provision for credit losses in the current year, partially offset by higher income tax expense due primarily to the pre-1988 bad debt recapture.

Periodically at management's discretion, we have utilized a strategy to increase earnings which entails entering into short-term FHLB borrowings and depositing the proceeds from these FHLB borrowings, net of the cost to purchase FHLB stock to meet FHLB stock holding requirements, at the FRB of Kansas City (the "leverage strategy"). See additional discussion regarding the leverage strategy in "Financial Condition - Borrowings" section below. When the leverage strategy is in place, it increases assets and liabilities and reduces the net interest margin due to the amount of earnings from the transaction in

21

comparison to the size of the transaction. The leverage strategy was not utilized in the current fiscal year but it was in the prior fiscal year.

The net interest margin increased 34 basis points, from 1.43% for the prior year to 1.77% for the current year. The leverage strategy negatively impacted the net interest margin for the prior year by 12 basis points. The remaining improvement in the net interest margin absent the leverage strategy was due to higher yields on securities and loans, which outpaced the increase in the cost of deposits, largely in retail certificates of deposit.

The Company's efficiency ratio was 66.91% for the current year compared to (626.63)% for the prior year. Excluding the net losses from the securities strategy, the efficiency ratio would have been 61.97% for the current year and 65.31% for the prior year. The improvement in the efficiency ratio, excluding the net losses from the securities strategy, was due primarily to higher net interest income and lower non-interest expense in the current year compared to the prior year.

Total assets were $9.53 billion at September 30, 2024, a decrease of $649.9 million from September 30, 2023. The decrease was due primarily to a $528.2 million decrease in securities, mainly as a result of the securities strategy, along with a $63.6 million decrease in the loan portfolio. The loan portfolio mix shifted toward higher earning commercial loans during the current fiscal year with a $287.2 million decrease in one- to four-family loans, partially offset by a $221.5 million increase in commercial loans. Management expects one- to four-family loans will continue to decrease as a percentage of total loans as cash flows generated from the one- to four-family loan portfolio will be used to fund commercial loan growth.

Total liabilities at September 30, 2024 were $8.50 billion, a decrease of $638.1 million from September 30, 2023. The decrease was due primarily to a $699.6 million decrease in borrowings as some of the funds from the securities strategy were used to repay all $500.0 million of outstanding borrowings under the BTFP and not all maturing FHLB borrowings were replaced during the current fiscal year. The decrease in borrowings was partially offset by an increase in deposits. Total deposits increased $78.8 million from September 30, 2023, primarily in retail certificates of deposit, all in the 14 months or shorter term category, partially offset by a decrease in retail money market accounts as some customers elected to move funds to the Bank's certificate of deposit offerings or the Bank's higher yielding savings account offering.

Total stockholders' equity was $1.03 billion at September 30, 2024, a decrease of $11.8 million from September 30, 2023 due primarily to stock buybacks early in fiscal year 2024, partially offset by an increase in accumulated other comprehensive income, net of tax. The improvement in accumulated other comprehensive income, net of tax, was mainly a result of the securities strategy.

The Bank's asset quality remains strong, reflected in the continued low level of loan delinquency and charge-off ratios. At September 30, 2024, loans 30 to 89 days delinquent were 0.20% of total loans receivable, net, and loans 90 or more days delinquent or in foreclosure were 0.12% of total loans receivable, net. The ratio of net charge-offs (recoveries) ("NCOs") during the current year to average loans outstanding during the current year was 0% as there were only $111 thousand of NCOs during the current year.

At September 30, 2024, the Bank's gap between the amount of interest-earning assets and interest-bearing liabilities projected to reprice within one year was $(1.51) billion, or (15.8)% of total assets, meaning the amount of interest-bearing liabilities exceeded the amount of interest-earning assets maturing or expected to reprice during the same period. See additional discussion in "Part II, Item 7A. Quantitative and Qualitative Disclosures About Market Risk."

The Bank's Digital Transformation and Business Initiatives

With the implementation of our new core system and its ancillary systems ("digital transformation") in August 2023, we improved our internal and customer-facing technology. The digital transformation implemented technology needed to enhance our customers' experience, deepen our wallet share with existing customers, and attract new customers. In addition to the improvements in technology, management has adjusted staffing in several areas to better align with the Bank's strategy to grow and enhance commercial banking and lending. Pairing improved technology, products and services with the right organizational structure has provided benefits in each of the Bank's customer segments: consumer, small business and commercial.

22

The Bank has gained immediate traction with the new and improved True Blue Online ("TBO"), the Bank's digital banking platform for consumers and small businesses. Those gains include:

aMobile app store ratings have improved by over 115% for Android comparing the ratings from the pre-digital transformation to the end of fiscal year 2024 and over 25% for iOS since the digital transformation,

bVolume of deposit accounts opened online through the digital channel is over 62% higher in the current fiscal year compared to the prior fiscal year,

cAchieved over 27,000 active users of our credit score service in TBO since August 2023, and

dContinued growth in person-to-person payment volume following the integration of Zelle into TBO:

iSettlement volume is up 92% year-over-year, and

iiTransaction volume is up 117% year-over-year.

Our small business customers now have access to improved digital services, and management has realigned staffing to focus on growing small business banking. We are in the process of adding more small business services into TBO to continue deposit and fee income growth in this area.

For commercial banking, alignment of technology, people, products and services is crucial to our objective of capturing complete banking relationships as we continue to strategically grow this business. Management has continued to adjust staffing in numerous areas of the Bank, including deposit operations, lending, and commercial banking, to ensure resources are aligned with our priorities and strategies. The technology implemented with the digital transformation provides more flexibility for structuring commercial loan transactions and has allowed us to build digital banking services to meet our customers' deposit and payment requirements to grow deposit and treasury management fee income. During the current fiscal year, several new treasury management services were added in response to the needs of customers in the sales pipeline. Additionally, during the current fiscal year we began a project to improve pricing tools to equip staff to price new business in a profitable manner. The project is expected to be completed mid-fiscal year 2025 and is anticipated to provide immediate benefits to the Bank such as ensuring profitable pricing, more efficient pricing processes, and faster pricing negotiations with our customers. Leveraging our new technology and organizational structure to quickly respond to customer needs in the sales pipeline is central to our growth strategy for commercial deposits.

Critical Accounting Estimates

Our most critical accounting estimate is the methodology used to determine the ACL and reserve for off-balance sheet credit exposures. This estimate is important to the presentation of our financial condition and results of operations, involves a high degree of complexity, and requires management to make difficult and subjective judgments that may require assumptions about highly uncertain matters.  The use of different judgments, assumptions, and estimates could affect reported results materially.  This critical accounting estimate and its application is reviewed at least annually by our audit committee. The following is a description of our critical accounting estimate and an explanation of the methods and assumptions underlying its application.

Allowance for Credit Losses and Reserve for Off-Balance Sheet Credit Exposures. The ACL is a valuation amount that is deducted from the amortized cost basis of loans and represents management's estimate of lifetime credit losses expected on the Company's loan portfolio as of the balance sheet date. The reserve for off-balance sheet credit exposures represents expected credit losses on unfunded portions of existing loans and commitments to originate or purchase loans that are not unconditionally cancellable by the Company.

Management estimates the ACL by projecting future loss rates which are dependent upon forecasted economic indices and applying qualitative factors when deemed appropriate by management. The key assumptions used in projecting future loss rates include the economic forecast, the forecast and reversion to mean time periods, and prepayment and curtailment assumptions. The assumptions are used to calculate and aggregate estimated cash flows for the time period that remains in each loan's contractual life. The cash flows are discounted back to the balance sheet date using each loan's effective yield, to arrive at a present value of future cash flows, which is compared to the amortized cost basis of the loan pool to determine the amount of ACL required by the calculation. Management then considers qualitative factors when assessing the overall level of ACL. See "Allowance for Credit Losses on Loans Receivable" and "Reserve for Off-Balance Sheet Credit Exposures" within "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements – Note 1. Summary of Significant Accounting Policies" for additional information.

23

One of the most significant judgments used in projecting loss rates when estimating the ACL and reserves for off-balance sheet credit exposures is the macroeconomic forecast provided by a third party. The economic indices sourced from the macroeconomic forecast and used in projecting loss rates are the national unemployment rate, changes in commercial real estate prices, changes in home values, and changes in the United States gross domestic product. The economic index used in the calculation to which the calculation is most sensitive is the national unemployment rate. Each reporting period, several macroeconomic forecast scenarios are considered by management. Management selects the macroeconomic forecast(s) that is/are most reflective of expectations at that point in time. Changes in the macroeconomic forecast, especially for the national unemployment rate, could significantly impact the calculated estimated credit losses between reporting periods.

Other key assumptions in the calculation of the ACL and reserve for off-balance sheet credit exposures estimates include the forecast and reversion to mean time periods and prepayment and curtailment assumptions. The calculation is less sensitive to these assumptions than the macroeconomic forecasts. The macroeconomic forecast is applied for a reasonable and supportable time period before reverting to long-term historical averages for each economic index. The forecast and reversion to mean time period used for each economic index at September 30, 2024 was four quarters. Prepayment and curtailment assumptions are generally based on the Company's historical experience and are adjusted by management as deemed necessary. The prepayment and curtailment assumptions vary based on loan product type.

The ACL and reserve for off-balance sheet credit exposures may be materially affected by qualitative factors, for items not reflected in the economic forecast and/or discounted cash flow model, but which are deemed appropriate by management's current assessment of the risks related to the loan portfolio and/or external factors. Such qualitative factors may include changes in the Bank's loan portfolio composition and credit concentrations, changes in the balances and/or trends in asset quality and/or loan credit performance, changes in lending underwriting standards, the effect of other external factors such as significant unique events or conditions, and actual and/or expected changes in economic conditions, real estate values, and/or other economic developments. Management applied qualitative factors at September 30, 2024 to account for large dollar commercial loan concentrations and potential downside market risk with the recent housing price appreciation related to one- to four-family loans. The qualitative factors applied at September 30, 2024, and the importance and levels of the qualitative factors applied, may change in future periods depending on the level of changes to items such as the uncertainty of economic conditions and management's assessment of the level of credit risk within the loan portfolio as a result of such changes, compared to the amount of ACL calculated by the model. The evaluation of qualitative factors is inherently imprecise and requires significant management judgment. See "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements – Note 4. Loans Receivable and Allowance for Credit Losses - Allowance for Credit Losses" for additional information regarding the qualitative factors applied at September 30, 2024.

The ACL and the reserve for off-balance sheet credit exposures were $23.0 million and $6.0 million, respectively at September 30, 2024, compared to $23.8 million and $4.1 million, respectively, at September 30, 2023. The decrease in the ACL between periods was mainly related to one- to four-family loans due to a decrease in the ACL to loan ratio and a decrease in overall one- to four-family loan balances, partially offset by an increase in the ACL for commercial loans due to commercial loan growth. The $1.9 million increase in the reserve for off-balance sheet credit exposures was due primarily to an increase in the balance of off-balance sheet credit exposures and an increase in the ACL to loan ratio, which is applied to the off-balance sheet credit exposures, between periods, specifically for commercial construction loans. See "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements – Note 4. Loans Receivable and Allowance for Credit Losses - Allowance for Credit Losses" for additional information regarding the assumptions used in the Company's September 30, 2024 estimate of ACL.

While management utilizes its best judgment and information available, the adequacy of the ACL and reserve for off-balance sheet credit exposures is determined by certain factors outside of the Company's control, such as the performance of our loan portfolio, changes in the economic environment including economic uncertainty, changes in interest rates, and the view of the regulatory authorities toward classification of assets and the level of ACL and reserve for off-balance sheet credit exposures. Additionally, the level of ACL and reserve for off-balance sheet credit exposures may fluctuate based on the balance and mix of the loan portfolio and off-balance sheet credit exposures. If actual results differ significantly from our assumptions, our ACL and reserve for off-balance sheet credit exposures may not be sufficient to cover inherent losses in our loan portfolio, resulting in additions to our ACL and an increase in the provision for credit losses.

24

Recent Accounting Pronouncements

For a discussion of Recent Accounting Pronouncements, see "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Financial Statements – Note 1. Summary of Significant Accounting Policies."

Financial Condition

The following table summarizes the Company's financial condition at the dates indicated.

September 30,Change expressed in:
20242023DollarsPercent
(Dollars and shares in thousands)
Total assets$9,527,608$10,177,461$(649,853)(6.4)%
AFS securities856,2661,384,482(528,216)(38.2)
Loans receivable, net7,907,3387,970,949(63,611)(0.8)
Deposits6,129,9826,051,22078,7621.3
Borrowings2,179,5642,879,125(699,561)(24.3)
Stockholders' equity1,032,2701,044,054(11,784)(1.1)
Equity to total assets at end of period10.8%10.3%
Average number of basic shares outstanding130,671133,557(2,886)(2.2)
Average number of diluted shares outstanding130,671133,557(2,886)(2.2)

Loans Receivable. Total loans, net at September 30, 2024 were $7.91 billion, a decrease of $63.6 million from September 30, 2023. The decrease in the loan portfolio was due mainly to a $287.2 million decrease in one- to four-family loans, partially offset by a $221.5 million increase in commercial loans.

Originating one- to four-family loans is the Bank's primary lending business. The Bank also originates consumer loans primarily secured by one- to four-family residential properties and originates and participates in commercial loans. In addition, the Bank historically purchased one- to four-family loans from correspondent lenders. The Bank has a portfolio concentration in one- to four-family loans and a geographic concentration of these loans in Kansas and Missouri.

As a result of continued high interest rates and lack of housing inventory which has reduced housing market transactions, our single-family origination activity has slowed which has directly impacted the Bank's one- to four-family loan portfolio. Origination and refinance activity has slowed considerably, and one- to four-family loan balances have been reduced through scheduled repayments and loan payoffs. During the June 30, 2024 quarter, the Bank suspended its one- to four-family correspondent lending channels for the foreseeable future. Management expects that the balance of one- to four-family loans will continue to decrease as a percentage of the Bank's loan portfolio as cash flows generated from one- to four-family loans are used to fund commercial loan growth.

As noted above, the Bank suspended its one- to four-family correspondent lending channels for the foreseeable future during the current year. The Bank previously purchased one- to four-family loans, on a loan-by-loan basis, from a select group of correspondent lenders ("correspondent purchased"). Loan purchases enabled the Bank to attain geographic diversification in the one- to four-family loan portfolio. We generally paid a premium of 0.50% to 1.00% of the loan balance to purchase these loans, and 1.00% of the loan balance to purchase the servicing of these loans. The premium paid is amortized against the interest earned over the life of the loan, which reduces the loan yield. If a loan pays off before the scheduled maturity date, the remaining premium is recognized as reduction in interest income.

In the past, the Bank has also purchased one- to four-family loans from correspondent and nationwide lenders in bulk loan packages ("bulk purchased"). The majority of the Bank's bulk purchased loans were guaranteed by one seller. The Bank has not experienced any losses with this group of loans since the loan package was purchased in August 2012.

25

The Bank originates owner-occupied construction-to-permanent loans secured by one- to four-family residential real estate. The majority of these loans are secured by property located within the Bank's Kansas City market area. The Bank's owner-occupied construction-to-permanent loan program combines the construction loan and the permanent loan into one loan, allowing the borrower to secure the same interest rate structure throughout the construction period and the permanent loan term.

The Bank offers a variety of secured consumer loans, including home equity loans and lines of credit, home improvement loans, vehicle loans, and loans secured by savings deposits. The Bank also originates a very limited amount of unsecured loans. Generally, consumer loans are originated in the Bank's market areas. The majority of our consumer loan portfolio is comprised of home equity lines of credit, which have adjustable interest rates. For a majority of the home equity lines of credit, the Bank has the first mortgage or the Bank is in the first lien position.

The Bank's commercial loan portfolio is composed of commercial real estate loans, commercial construction loans and commercial and industrial loans. Our commercial real estate loans include a variety of property types, including multi-family dwellings, senior housing facilities, hotels, retail buildings, and office buildings located in Kansas, Texas, and Missouri, and 15 other states. The Bank's commercial and industrial loan portfolio consists largely of loans secured by accounts receivable, inventory and equipment. These loans are generally made to borrowers and secured by assets located in the Bank's market area.

Commercial borrowers are generally required to provide financial information annually, including borrower financial statements, subject property rental rates and income, maintenance costs, updated real estate property tax and insurance payments, and personal financial information for the guarantor(s). This allows the Bank to monitor compliance with loan covenants and review the borrower's performance, including cash flows from operations, debt service coverage, and comparison of performance to projections and year-over-year performance trending. Additionally, the Bank monitors and performs site visits, or in the case of participation loans, obtains updates from the lead bank as needed to determine the condition of the collateral securing the loan. Depending on the financial strength of the project and/or the complexity of the borrower's financials, the Bank may also perform a global analysis of cash flows to account for all other properties owned by the borrower or guarantor. If signs of weakness are identified, the Bank may begin performing more frequent financial and/or collateral reviews or initiate contact with the borrower, or the lead bank will contact the borrower if the loan is a participation loan, to ensure cash flows from operations are maintained at a satisfactory level to meet the debt requirements. The Bank mitigates the risk of commercial real estate construction lending during the construction period by monitoring inspection reports from an independent third-party, project budget, percentage of completion, on-site inspections and percentage of advanced funds. Commercial and industrial loans are monitored through a review of borrower performance as indicated by borrower financial statements, borrowing base reports, accounts receivable aging reports, and inventory aging reports. These reports are required to be provided by the borrowers monthly, quarterly, or annually depending on the nature of the borrowing relationship. The Bank regularly monitors the level of risk in the entire commercial loan portfolio, including concentrations in such factors as geographic locations, collateral types, tenant brand name, borrowing relationships, and lending relationships in the case of participation loans, among other factors.

26

The following table presents information related to the composition of our loan portfolio in terms of dollar amounts, weighted average rates, and percentage of total as of the dates indicated.

September 30, 2024September 30, 2023
AmountRateAmountRate
(Dollars in thousands)
One- to four-family:
Originated$3,941,9523.60%$3,978,8373.39%
Correspondent purchased2,212,5873.482,405,9113.44
Bulk purchased127,1612.80137,1931.85
Construction22,9706.0569,9743.68
Total6,304,6703.556,591,9153.38
Commercial:
Commercial real estate1,191,6245.43995,7885.29
Commercial and industrial129,6786.66112,9536.36
Construction187,6766.40178,7465.01
Total1,508,9785.651,287,4875.35
Consumer loans:
Home equity99,9888.9095,7238.83
Other9,6155.729,2565.20
Total109,6038.62104,9798.51
Total loans receivable7,923,2514.027,984,3813.76
Less:
ACL23,03523,759
Deferred loan fees/discounts30,33631,335
Premiums/deferred costs(37,458)(41,662)
Total loans receivable, net$7,907,338$7,970,949

27

The following table presents the contractual maturity of our loan portfolio, along with associated weighted average yields, at September 30, 2024. Loans that have adjustable interest rates are shown as maturing in the period during which the contract is due. The table does not reflect the effects of possible prepayments or enforcement of due on sale clauses.

One year or less(1)Over one year to five yearsOver five years to 15 yearsOver 15 yearsTotal
AmountYieldAmountYieldAmountYieldAmountYieldAmountYield
(Dollars in thousands)
One- to four-family:
Originated$1,1283.83%$59,9013.33%$1,097,7012.99%$2,783,2223.88%$3,941,9523.62%
Correspondent purchased433.0216,9972.59375,8592.461,819,6883.572,212,5873.38
Bulk purchased67.062345.1226,0334.54100,8882.46127,1612.89
Construction(2)1,7784.6721,1926.2122,9706.09
Total1,1773.8277,1323.171,501,3712.894,724,9903.746,304,6703.53
Commercial:
Commercial real estate118,5206.22328,5525.15510,0134.99234,5396.621,191,6245.48
Commercial and industrial28,0397.1952,7717.1843,6695.815,1994.57129,6786.62
Construction(2)11,0147.94156,6176.2114,3027.055,7436.57187,6766.39
Total157,5736.51537,9405.66567,9845.11245,4816.581,508,9785.69
Consumer:
Home equity(3)6409.901,9246.5346,9348.6650,4908.5999,9888.59
Other4791.738,1465.629417.604918.009,6155.68
Total1,1196.4010,0705.8047,8758.6350,5398.60109,6038.33
Total loans receivable$159,8696.49$625,1425.35$2,117,2303.61$5,021,0103.937,923,2514.01
Less:
ACL23,035
Deferred loan fees/discounts30,336
Premiums/deferred costs(37,458)
Total loans receivable, net$7,907,338

(1)Includes demand loans, loans having no stated maturity, and overdraft loans.

(2)Construction loans are presented based upon the contractual maturity date, which includes the permanent financing period for construction-to-permanent loans.

(3)For home equity loans, including those that do not have a stated maturity date, the maturity date calculated assumes the borrower always makes the required minimum payment. The majority of home equity loans assume a maximum term of 240 months.

28

The following table presents, as of September 30, 2024, the amount of loans due after September 30, 2025, and whether these loans have fixed or adjustable interest rates.

FixedAdjustableTotal
(Dollars in thousands)
One- to four-family:
Originated$3,535,348$405,476$3,940,824
Correspondent purchased1,836,292376,2522,212,544
Bulk purchased3,671123,484127,155
Construction9,21113,75922,970
Total5,384,522918,9716,303,493
Commercial:
Commercial real estate310,636762,4681,073,104
Commercial and industrial41,62860,011101,639
Construction74,805101,857176,662
Total427,069924,3361,351,405
Consumer:
Home equity20,63978,70999,348
Other6,0153,1219,136
Total26,65481,830108,484
Total loans receivable$5,838,245$1,925,137$7,763,382

Loan Activity - The following table summarizes activity in the loan portfolio, along with weighted average rates where applicable, for the periods indicated, excluding changes in ACL, deferred loan fees/discounts, and premiums/deferred costs. Loans that were paid off as a result of refinances are included in repayments. Loan endorsements are not included in the activity in the following table because a new loan is not generated at the time of the endorsement. The endorsed balance and rate are included in the ending loan portfolio balance and rate. Commercial loan renewals are not included in the activity presented in the following table unless new funds are disbursed at the time of renewal. The renewal balance and rate are included in the ending loan portfolio balance and rate.

For the Year Ended
September 30, 2024September 30, 2023
AmountRateAmountRate
(Dollars in thousands)
Beginning balance$7,984,3813.76%$7,471,6703.33%
Originated and refinanced660,9377.21930,3625.96
Purchased and participations47,7127.80644,0725.59
Change in undisbursed loan funds168,483(99,179)
Repayments(917,871)(956,562)
Principal (charge-offs)/recoveries, net(111)(106)
Other(20,280)(5,876)
Ending balance$7,923,2514.02$7,984,3813.76

29

The following table presents loan origination, refinance, and purchase/participation activity for the periods indicated, excluding endorsement activity, along with associated weighted average rates and percent of total. Commercial loan renewals are not included in the activity in the following table except to the extent new funds are disbursed at the time of renewal. Loan originations, purchases/participations, and refinances are reported together.

For the Year Ended
September 30, 2024September 30, 2023
AmountRate% of TotalAmountRate% of Total
(Dollars in thousands)
Fixed-rate:
One- to four-family$207,7576.39%29.3%$404,5985.47%25.7%
One- to four-family construction24,5786.563.539,5995.722.5
Commercial:
Real estate7,9207.631.143,4087.482.7
Commercial and industrial22,2516.963.140,2387.812.6
Construction3,6327.070.5149,0465.899.5
Home equity8,4029.001.26,0808.200.4
Consumer other2,9757.220.44,6206.930.3
Total fixed-rate277,5156.5839.1687,5895.8743.7
Adjustable-rate:
One- to four-family53,9106.377.6342,0934.9721.7
One- to four-family construction16,8756.512.428,5455.221.8
Commercial:
Real estate114,5027.5616.2223,9105.6014.2
Commercial and industrial49,5937.657.057,2957.283.6
Construction152,7397.9621.5177,4716.2211.3
Home equity40,2489.395.755,8968.433.6
Consumer other3,2675.420.51,6354.250.1
Total adjustable-rate431,1347.6860.9886,8455.7556.3
Total originated, refinanced and purchased/participations$708,6497.25100.0%$1,574,4345.81100.0%
Purchased and participation loans included above:
Fixed-rate:
Correspondent purchased - one- to four-family$2,9786.43$199,8585.20
Participations and purchases - commercial4,4007.0819,0169.43
Total fixed-rate purchased/participations7,3786.82218,8745.57
Adjustable-rate:
Correspondent purchased - one- to four-family5192.93215,9394.86
Participations and purchases - commercial39,8158.04209,2596.36
Total adjustable-rate purchased/participations40,3347.98425,1985.60
Total purchased/participation loans$47,7127.80$644,0725.59

30

One- to Four-Family Loans - The following table presents, for our portfolio of one- to four-family loans, the amount, percent of total, weighted average rate, weighted average credit score, weighted average loan-to-value ("LTV") ratio, and average balance per loan as of September 30, 2024. Credit scores were updated in September 2024, from a nationally recognized consumer rating agency. The LTV ratios were based on the current loan balance and either the lesser of the purchase price or original appraisal, or the most recent Bank appraisal, if available. In most cases, the most recent appraisal was obtained at the time of origination.

% ofCreditAverage
AmountTotalRateScoreLTVBalance
(Dollars in thousands)
Originated$3,941,95262.5%3.60%77159%$168
Correspondent purchased2,212,58735.13.4876763404
Bulk purchased127,1612.02.8077254280
Construction22,9700.46.0577852410
$6,304,670100.0%3.5577060214

The following table presents originated and correspondent purchased activity in our one- to four-family loan portfolio, excluding endorsement activity, along with associated weighted average rates, weighted average LTV ratios and weighted average credit scores for the current year.

Credit
AmountRateLTVScore
(Dollars in thousands)
Originated$299,6236.41%75%770
Correspondent purchased3,4975.9170765
$303,1206.4075770

As of September 30, 2024, the Bank had one- to four-family loan origination and refinance commitments of $46.3 million at a weighted average rate of 6.10%. There were no one- to four-family correspondent loan purchase commitments at September 30, 2024, as during the current year the Bank suspended purchasing one- to four-family loans from correspondent lenders.

Commercial Loans - During the year ended September 30, 2024, the Bank originated commercial loans and entered into commercial loan participations totaling $350.6 million, which was comprised of $156.4 million in commercial construction real estate loans, $122.4 million in commercial real estate loans, and $71.8 million in commercial and industrial loans. During the current fiscal year, the Bank also processed commercial loan disbursements, excluding lines of credit, of approximately $326.7 million at a weighted average rate of 6.58%, which included $245.0 million, $60.1 million, and $21.6 million of disbursements on new and existing commercial construction, commercial real estate, and commercial and industrial loans, respectively.

As of September 30, 2024 and September 30, 2023, the Bank's commercial and industrial gross loan amounts (unpaid principal plus undisbursed amounts) totaled $163.6 million and $158.5 million, respectively, and commitments totaled $3.2 million and $2.6 million, respectively. Of the $163.6 million outstanding at September 30, 2024, $74.1 million, or 46%, of the portfolio related to working capital loans, $43.8 million, or 27%, related to financing/leasing/purchasing vehicles and equipment, and $37.9 million, or 24%, related to purchasing/refinancing business/assets.

31

The following table presents the Bank's commercial real estate and commercial construction loans by type of primary collateral as of the dates indicated. As of September 30, 2024, the Bank had 12 commercial real estate and commercial construction loan commitments totaling $186.1 million, at a weighted average rate of 7.19%. Management anticipates fully funding the majority of the undisbursed amounts as most are not cancellable by the Bank. Of the total commercial real estate and commercial construction undisbursed amounts and commitments outstanding as of September 30, 2024, management anticipates funding approximately $150 million during the December 2024 quarter, $78 million during the March 2025 quarter, $83 million during the June 2025 quarter, and $149.7 million during the September 2025 quarter or later. At September 30, 2024, the unpaid principal balance of non-owner occupied commercial real estate loans was $886.1 million and the unpaid principal balance of owner occupied commercial real estate loans was $165.3 million, which are included in the table below.

September 30, 2024September 30, 2023
UnpaidUndisbursedGross LoanGross Loan
CountPrincipalAmountAmountAmount
(Dollars in thousands)
Multi-family38$172,674$187,033$359,707$308,846
Senior housing36327,1445,190332,334331,207
Hotel20293,72029,676323,396233,012
Retail building133263,87752,384316,261352,499
Office building77127,289672127,961130,921
One- to four-family property32159,4673,94963,41670,265
Single use building3243,17626243,43847,193
Warehouse/manufacturing4734,24341334,65635,963
Other6957,7104,30362,01353,032
773$1,379,300$283,882$1,663,182$1,562,938
Weighted average rate5.56%6.79%5.77%5.47%

The following table summarizes the Bank's commercial real estate and commercial construction loans by state as of the dates indicated.

September 30, 2024September 30, 2023
UnpaidUndisbursedGross LoanGross Loan
CountPrincipalAmountAmountAmount
(Dollars in thousands)
Kansas571$562,079$151,358$713,437$670,498
Texas21301,48646,580348,066348,707
Missouri140260,89052,256313,146332,610
New York160,00060,000
Colorado842,6047,41350,01749,385
Arkansas535,5221,06636,58833,046
Nebraska732,418432,42237,609
California212,2712,76915,040
Other1872,03022,43694,46691,083
773$1,379,300$283,882$1,663,182$1,562,938

32

The following table presents the Bank's commercial real estate and commercial construction loans by unpaid principal balance, aggregated by type of primary collateral and state, along with weighted average LTV ratio and weighted average debt service coverage ratio ("DSCR") as of September 30, 2024. The LTV ratio is calculated using the gross loan amount (composed of unpaid principal and undisbursed amounts) as of September 30, 2024 and the most current collateral value available, which is most often the value at origination/purchase. For existing real estate, the "as is" value is used. If the property is to be constructed, the "as completed" value of the collateral is utilized. The DSCR is calculated based on historical borrower performance, or projected borrower performance for newly formed entities with no performance history. The DSCR is calculated at the time of origination, and is updated at the time of subsequent loan renewals or reviews of borrower financials. The DSCR presented in the table below is based on the DSCR at the time of origination unless an updated DSCR has been calculated. As of September 30, 2024 approximately 50% of the loans, based on unpaid principal balance, had updated DSCRs.

WeightedWeighted
KansasTexasMissouriNew YorkOtherTotalLTVDSCR
(Dollars in thousands)
Senior Housing$161,146$$109,820$$56,178$327,14470.2%1.41x
Hotel42,633140,0549,67260,00041,361293,72057.3%1.45
Retail Building85,36684,51550,31743,678263,87660.5%1.91
Multi-family95,93515,54640,51720,677172,67562.6%1.41
Office Building57,47760,4718,983358127,28949.0%2.68
Other119,52290041,58132,593194,59651.6%3.10
$562,079$301,486$260,890$60,000$194,845$1,379,30059.6%1.87
Weighted LTV60.0%59.4%59.7%46.2%62.8%59.6%
Weighted DSCR2.05x1.50x2.18x1.18x1.74x1.87x

The following table presents the Bank's commercial real estate and construction loans and outstanding loan commitments, categorized by aggregate gross loan amount (unpaid principal plus undisbursed amounts) or outstanding loan commitment amount, average loan amount, weighted average LTV ratio and weighted average DSCR, as of September 30, 2024. See information above for the weighted average LTV ratio and DSCR calculations. For loans and commitments over $50.0 million, $182.2 million were related to hotels in California, New York, and Texas, $143.1 million were related to multi-family properties located in Kansas, and $60.0 million was related to an office building in Texas.

AverageWeightedWeighted
CountAmountAmountLTVDSCR
(Dollars in thousands)
Greater than $50 million6$385,283$64,21454.4%1.49x
$30 to $50 million6211,21035,20263.41.41
$20 to $30 million15368,14724,54367.91.28
$15 to $20 million9153,06917,00861.31.83
$10 to $15 million12143,69511,97571.81.57
$5 to $10 million27195,6577,24764.71.83
$1 to $5 million114263,6072,31259.72.11
Less than $1 million596128,60421640.04.06
785$1,849,2722,35660.01.77

33

Asset Quality

Delinquent and nonaccrual loans and other real estate owned ("OREO"). The following table presents the Company's 30 to 89 day delinquent loans at the dates indicated. The amounts in the table represent the unpaid principal balance of the loans less related charge-offs, if any. Of the loans 30 to 89 days delinquent at September 30, 2024 and 2023, approximately 66% and 72%, respectively, were 59 days or less delinquent. The increase in commercial real estate loans that were 30 to 89 days delinquent from September 30, 2023 was not due to one underlying reason. Management is working closely with the borrowers to address payment issues.

September 30,
20242023
NumberAmountNumberAmount
(Dollars in thousands)
One- to four-family:
Originated69$8,88488$9,078
Correspondent purchased123,049175,192
Bulk purchased2681149
Construction41,123
Commercial:
Commercial real estate112,996136
Commercial and industrial4391458
Consumer3564230730
133$16,030145$16,366
Loans 30 to 89 days delinquent
to total loans receivable, net0.20%0.21%

34

The following table presents the Company's nonaccrual loans and OREO at the dates indicated. The amounts in the table represent the unpaid principal balance of the loans less related charge-offs, if any. Nonaccrual loans are loans that are 90 or more days delinquent or in foreclosure and other loans required to be reported as nonaccrual pursuant to accounting and/or regulatory reporting requirements and/or internal policies, even if the loans are current. At all dates presented, there were no loans 90 or more days delinquent that were still accruing interest. Non-performing assets include nonaccrual loans and OREO.

September 30,
20242023
NumberAmountNumberAmount
(Dollars in thousands)
Loans 90 or More Days Delinquent or in Foreclosure:
One- to four-family:
Originated29$2,27424$2,246
Correspondent purchased84,02493,410
Bulk purchased51,5352942
Commercial:
Commercial real estate71,16381,966
Commercial and industrial2824217
Consumer204369113
719,514568,894
Loans 90 or more days delinquent or in foreclosure
as a percentage of total loans0.12%0.11%
Nonaccrual loans less than 90 Days Delinquent:(1)
One- to four-family:
Originated$2$215
Correspondent purchased1282
Bulk purchased
Commercial:
Commercial real estate3326118
Commercial and industrial2252
Consumer
55784515
Total nonaccrual loans7610,092609,409
Nonaccrual loans as a percentage of total loans0.13%0.12%
OREO:
One- to four-family:
Originated(2)1$55$
Correspondent purchased1219
1551219
Total non-performing assets77$10,14761$9,628
Non-performing assets as a percentage of total assets0.11%0.09%

(1)Includes loans required to be reported as nonaccrual pursuant to accounting and/or internal policies, even if the loans are current.

(2)Real estate-related consumer loans where we also hold the first mortgage are included in the one- to four-family category as the underlying collateral is one- to four-family property.

35

The following table presents the states where the properties securing ten percent or more of the total amount of our one- to four-family loans, excluding construction loans, are located and the corresponding balance of loans 30 to 89 days delinquent, 90 or more days delinquent or in foreclosure, and weighted average LTV ratios for loans 90 or more days delinquent or in foreclosure at September 30, 2024. The amounts in the table represent the unpaid principal balance of the loans, less related charge-offs, if any. The LTV ratios were based on the current loan balance and either the lesser of the purchase price or original appraisal, or the most recent Bank appraisal, if available. At September 30, 2024, potential losses, after taking into consideration anticipated private mortgage insurance proceeds and estimated selling costs, have been charged-off.

Loans 30 to 89Loans 90 or More Days Delinquent
One- to Four-FamilyDays Delinquentor in Foreclosure
StateAmount% of TotalAmount% of TotalAmount% of TotalLTV
(Dollars in thousands)
Kansas$3,491,56655.4%$7,91165.9%$2,23328.5%53%
Missouri1,084,59217.23,44728.799112.758
Other states1,728,51227.46435.44,60958.856
$6,304,670100.0%$12,001100.0%$7,833100.0%56

Classified Assets. In accordance with the Bank's asset classification policy, management regularly reviews the problem assets in the Bank's portfolio to determine whether any assets require classification. See "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements – Note 4. Loans Receivable and Allowance for Credit Losses" for asset classification definitions.

The following table presents loans classified as special mention or substandard at the dates presented. The amounts in the table represent the unpaid principal balance of the loans less related charge-offs, if any. The increase in commercial real estate special mention loans at September 30, 2024 compared to September 30, 2023 was due mainly to three loans moving to special mention during the current year as certain underlying economic considerations related to the loans are being monitored by management. The decrease in commercial and industrial special mention loans at September 30, 2024 compared to September 30, 2023 was due mainly to two loans being upgraded to pass due to an improvement in financial results.

September 30, 2024September 30, 2023
Special MentionSubstandardSpecial MentionSubstandard
(Dollars in thousands)
One- to four-family$17,528$22,715$18,603$19,314
Commercial:
Commercial real estate16,1692,3022,4881,138
Commercial and industrial41333513,919155
Consumer326487327190
$34,436$25,839$35,337$20,797

Allowance for Credit Losses. The following table presents the distribution of our ACL and the ratio of ACL to loans receivable, by loan type, at the dates indicated. See "Management's Discussion and Analysis of Financial Condition and Results of Operations - Critical Accounting Estimates", "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements – Note 1. Summary of Significant Accounting Policies and Note 4. Loans Receivable and Allowance for Credit Losses” for additional information regarding the Bank's ACL, including management's qualitative factors.

36

September 30, 2024September 30, 2023
% of% of% of% of
ACL toACL toLoans toACL toACL toLoans to
AmountLoansTotalTotalAmountLoansTotalTotal
of ACLRatioACLLoansof ACLRatioACLLoans
(Dollars in thousands)
One- to four-family:
Originated$1,6500.04%7.2%49.8%$2,0840.05%8.8%49.9%
Correspondent purchased1,8610.088.127.92,9720.1212.430.1
Bulk purchased1460.110.61.62070.150.91.7
Construction160.070.10.3650.090.30.9
Total3,6730.0616.079.65,3280.0822.482.6
Commercial:
Real estate15,7191.3268.215.015,5891.5765.612.5
Commercial and industrial1,1860.915.11.61,1040.984.61.4
Construction2,2491.209.82.41,4870.836.32.2
Total19,1541.2783.119.018,1801.4176.516.1
Consumer loans:
Home equity1120.110.51.31420.150.61.2
Other consumer961.000.40.11091.180.50.1
Total consumer loans2080.190.91.42510.241.11.3
$23,0350.29%100.0%100.0%$23,7590.30%100.0%100.0%

Historically, the Bank has maintained very low delinquency ratios and NCO rates. Over the past two years, the Bank's highest ratio of commercial loans 90 days or more delinquent to total commercial loans at a quarter end was 0.17%. The highest such ratio for one- to four-family originated and correspondent loans, combined, was 0.12%. The amount of total NCOs during fiscal year 2024 was $111 thousand. During the 10-year period ended September 30, 2024, the Bank recognized $1.4 million of total NCOs. As of September 30, 2024, the ACL balance was $23.0 million and the reserve for off-balance sheet credit exposures totaled $6.0 million. Management believes that this level of ACL and reserves is adequate for the risk characteristics in our loan portfolio.

The Bank's commercial real estate ACL ratios, in aggregate, continue to be higher than those of our peers. The following tables present the average and median commercial real estate ACL ratios for the Bank and two of the Bank's peer groups at the month ends for the periods noted. The OCC peer group consists of all savings banks greater than $1 billion in assets and the Asset Size peer group consists of all banks between $5 billion and $15 billion in asset size. The peer group information is sourced from the respective peers' Call Reports.

AverageSeptember 2022December 2022March 2023June 2023September 2023December 2023March 2024June 2024September 2024
Bank1.17%1.30%1.28%1.45%1.57%1.58%1.60%1.57%1.32%
OCC0.960.921.211.221.211.141.101.11N/A
Asset Size1.171.181.181.191.241.161.161.15N/A
MedianSeptember 2022December 2022March 2023June 2023September 2023December 2023March 2024June 2024September 2024
Bank1.17%1.30%1.28%1.45%1.57%1.58%1.60%1.57%1.32%
OCC0.900.841.000.981.061.020.981.02N/A
Asset Size1.131.151.131.121.121.101.131.06N/A

37

The following table presents ACL activity and related ratios at the dates and for the periods indicated. On October 1, 2023, the Bank adopted Accounting Standards Update ("ASU") 2022-02, Financial Instruments - Credit Losses (Topic 326): Troubled Debt Restructurings and Vintage Disclosures ("ASU 2022-02"), which eliminated the accounting guidance for troubled debt restructurings by creditors. The Company applied a modified retrospective approach when adopting ASU 2022-02, resulting in a cumulative-effect adjustment which is reflected in the table below ("ASU 2022-02 Adoption").

At or For the Year Ended September 30,
202420232022
(Dollars in thousands)
Balance at beginning of period$23,759$16,371$19,823
ASU 2022-02 Adoption20
Charge-offs(160)(115)(70)
Recoveries499256
Net (charge-offs) recoveries(111)(106)186
Provision for credit losses(633)7,494(3,638)
Balance at end of period$23,035$23,759$16,371
Ratio of NCOs during the period
to average non-performing assets1.12%1.09%(1.59)%
ACL to nonaccrual loans at end of period228.25252.51173.37
ACL to loans receivable, net at end of period0.290.300.22
ACL at end of period to NCOs during the period207x223xN/M

The ratio of NCOs to average non-performing assets during the current year was higher than the prior year due to higher NCOs compared to the prior year. The ratio of ACL to nonaccrual loans was lower at the end of the current year compared to the prior year-end due to a higher balance of nonaccrual loans and a lower ACL balance. The decrease in the ratio of the ACL to total loans as of September 30, 2024 from September 30, 2023 was due mainly to a decrease in the one- to four-family ACL to loan ratio and a decrease in overall one- to four-family loan balances, partially offset by an increase in the ACL for commercial loans due to commercial loan growth. The ratio of ACL at end of period to NCOs during the period was lower in the current year due to higher NCOs along with a lower ACL balance compared to the prior year. See "Part II, Item 8. Financial Statements and Supplementary Data - Notes to Consolidated Financial Statements - Note 4. Loans Receivable and Allowance for Credit Losses" for additional information related to ACL activity by specific loan categories.

38

The following table presents NCOs, average loans, and NCOs as a percentage of average loans, by loan type, for the periods indicated.

For the Year Ended September 30,
202420232022
NCOsAverage Loans% of Average LoansNCOsAverage Loans% of Average LoansNCOsAverage Loans% of Average Loans
(Dollars in thousands)
One- to four-family:
Originated$(28)$3,951,870%$(6)$3,981,468%$(129)$3,937,188%
Correspondent2,340,8412,428,2572,072,677
Bulk purchased132,460143,105159,152
Construction33,10165,74148,079
Total(28)6,458,272(6)6,618,571(129)6,217,096
Commercial:
Real estate801,073,2190.01(1)875,850(101)692,115(0.01)
Commercial and industrial(5)120,3547593,8400.084074,1330.05
Construction184,848181,141117,878
Total751,378,4210.01741,150,8310.01(61)884,126(0.01)
Consumer:
Home equity4697,6940.052194,1310.02185,514
Other189,6630.19178,8850.1938,0300.04
Total64107,3570.0638103,0160.04493,544
$111$7,944,050$106$7,872,418$(186)$7,194,766

Securities. The following table presents the distribution of our securities portfolio, at amortized cost, at the dates indicated. Overall, fixed-rate securities comprised 95% of our securities portfolio at September 30, 2024. The weighted average life ("WAL") is the estimated remaining maturity (in years) after three-month historical prepayment speeds and projected call option assumptions have been applied. Weighted average yields on tax-exempt securities are not calculated on a fully tax-equivalent basis.

September 30, 2024September 30, 2023
AmountYieldWALAmountYieldWAL
(Dollars in thousands)
MBS$756,7755.63%5.7$901,4401.71%4.7
Government-sponsored enterprises ("GSE") debentures69,0775.630.4479,6100.641.9
Corporate bonds4,0005.127.64,0005.128.6
Municipal bonds9422.556.9
$829,8525.635.2$1,385,9921.353.8

39

The composition and maturities of the securities portfolio at September 30, 2024 is indicated in the following table by remaining contractual maturity, without consideration of call features or pre-refunding dates, along with associated weighted average yields. The weighted average yields are current yields and includes the amortization of premiums or discounts and are calculated by multiplying each estimated fair value by its current yield and dividing the sum of these results by the total estimated fair value. Yields on tax-exempt investments are not calculated on a fully tax equivalent basis.

1 year or lessMore than 1 to 5 yearsMore than 5 to 10 yearsOver 10 yearsTotal Securities
EstimatedEstimatedEstimatedEstimatedEstimated
FairFairFairFairFair
ValueYieldValueYieldValueYieldValueYieldValueYield
(Dollars in thousands)
MBS$3762.60%$42,3535.58%$199,4035.98%$541,4415.50%$783,5735.63%
GSE debentures10,0005.5259,3055.6469,3055.63
Corporate bonds3,3885.123,3885.12
$3762.60$52,3535.57$262,0965.90$541,4415.50$856,2665.63

The following table summarizes the activity in our securities portfolio for the periods presented. The weighted average yields for the beginning and ending balances are as of the first and last days of the periods presented and are generally derived from recent prepayment activity on the securities in the portfolio. The beginning and ending WALs are the estimated remaining principal repayment terms (in years) after three-month historical prepayment speeds and projected call option assumptions have been applied.

For the Year Ended
September 30, 2024September 30, 2023
AmountYieldWALAmountYieldWAL
(Dollars in thousands)
Beginning balance - carrying value$1,384,4821.35%3.8$1,563,3071.29%4.2
Maturities and repayments(455,110)(186,860)
Proceeds from sale(1,272,512)
Net amortization of (premiums)/discounts8,182(3,016)
Purchases1,176,6455.555.1
Net loss from securities sales(13,345)
Change in valuation on AFS securities27,92411,051
Ending balance - carrying value$856,2665.635.2$1,384,4821.353.8

Liabilities. Total liabilities were $8.50 billion at September 30, 2024, compared to $9.13 billion at September 30, 2023. The decrease was due primarily to a decrease in borrowings as some of the funds from the securities strategy were used to repay all $500.0 million of outstanding borrowings under the BTFP, partially offset by an increase in deposits.

40

Deposits. The following table presents the amount, weighted average rate and percent of total for the components of our deposit portfolio at the dates presented. Total deposits increased from September 30, 2023, primarily in retail certificates of deposit, all in the 14 months or shorter term category, partially offset by a decrease in retail money market accounts, as some customers elected to move funds to the Bank's certificate of deposit offerings or the Bank's higher yielding savings account offering. The amount of commercial non-maturity deposits included in the table below at September 30, 2024 and 2023 was $259.7 million and $267.3 million, respectively. The increase in the deposit portfolio rate at September 30, 2024 compared to September 30, 2023 was due mainly to higher rates on retail certificates of deposit.

At September 30,
20242023
% of% of
AmountRateTotalAmountRateTotal
(Dollars in thousands)
Non-interest-bearing checking$549,596%9.0%$558,326%9.2%
Interest-bearing checking847,5420.2313.8901,9940.1914.9
Savings540,5720.828.8480,0910.127.9
Money market1,226,9621.4620.01,380,6171.9622.8
Retail certificates of deposit2,830,5794.2346.22,533,9543.4741.9
Commercial certificates of deposit58,2364.401.048,7513.560.8
Public unit certificates of deposit76,4954.621.2147,4874.442.5
$6,129,9822.45100.0%$6,051,2202.07100.0%

During the current year, management sought to grow certificates of deposit with terms of 14 months or less by offering market competitive rates. We focused on terms that should allow us to price down certificates of deposit as and when the FRB reduces overnight rates, which first occurred in September 2024 and occurred again in November 2024. The weighted average maturity ("WAM") of our retail certificate of deposit portfolio as of September 30, 2024 was approximately 10 months. Our retail certificate of deposit retention rate has been approximately 87% over the past 12-months. Additionally, management focused on retaining and growing deposits through the introduction of a high-yield savings account early in fiscal year 2024 which had an annual percentage yield of 4.30% for balances over $10 thousand as of September 30, 2024. The high-yield savings account balance was $96.2 million as of September 30, 2024. Of this amount, approximately 45% relates to existing Bank customers increasing their balances during the year by bringing in funds from outside the Bank, approximately 40% is from internal Bank transfers from other deposit products, largely the money market portfolio, and the remaining 15% is composed of new deposit relationships. While there is an immediate repricing and increase in cost on internal transfers within the Bank, we believe we have captured rate sensitive money by offering this product, rather than having those funds leave the Bank.

As of September 30, 2024 and 2023, approximately $766.8 million (or approximately 12%) and $789.0 million (or approximately 13%), respectively, of the Bank's Call Report deposit balance was uninsured. Of the $766.8 million at September 30, 2024, approximately $460.1 million related to commercial and retail deposit accounts, with the remainder mainly comprised of fully collateralized public unit deposits and intercompany accounts. The uninsured amounts are estimates based on the methodologies and assumptions used for the Bank's regulatory reporting requirements.

The following table sets forth the portion of the Bank's certificate of deposit portfolio, by account, that are in excess of the FDIC insurance limit, by remaining time until maturity, as of September 30, 2024 (dollars in thousands).

3 months or less$139,686
Over 3 through 6 months124,002
Over 6 through 12 months137,847
Over 12 months114,722
$516,257

41

Borrowings. Total borrowings at September 30, 2024 were $2.18 billion, which was comprised of $1.98 billion in fixed-rate FHLB advances, $200.0 million in FHLB variable-rate advances tied to interest rate swaps, and $1.1 million in finance leases. Borrowings decreased $699.6 million from September 30, 2023 as some of the funds from the securities strategy were used to repay all $500.0 million of outstanding borrowings under the BTFP and not all maturing FHLB borrowings were replaced during the current fiscal year.

The following table presents the maturity of term borrowings, which consist of FHLB advances, along with associated weighted average contractual and effective rates as of September 30, 2024. Amortizing FHLB advances are presented based on their maturity dates versus their quarterly scheduled repayment dates.

Maturity byContractualEffective
Fiscal YearAmountRateRate(1)
(Dollars in thousands)
2025650,0003.232.94
2026575,0002.812.95
2027477,5003.143.24
2028310,6564.784.13
2029167,5004.444.44
$2,180,6563.413.29

(1)The effective rate includes the impact of interest rate swaps and the amortization of deferred prepayment penalties resulting from FHLB advances previously prepaid.

The following table presents borrowing activity for the periods shown. The borrowings presented in the table have original contractual terms of one year or longer or are tied to interest rate swaps with original contractual terms of one year or longer. Line of credit borrowings and finance leases are excluded from the table. The effective rate is shown as a weighted average and includes the impact of interest rate swaps and the amortization of deferred prepayment penalties resulting from FHLB advances previously prepaid. The WAM is the remaining weighted average contractual term in years. The beginning and ending WAMs represent the remaining maturity at each date presented. During the current year, management paid down BTFP borrowings with the proceeds received from the securities strategy.

For the Year Ended September 30,
20242023
EffectiveEffective
AmountRateWAMAmountRateWAM
(Dollars in thousands)
Beginning balance$2,882,8283.34%1.8$2,062,5002.44%2.5
Maturities and repayments(527,172)2.95(329,672)2.01
New FHLB borrowings325,0004.544.4650,0004.473.2
BTFP, net(500,000)4.70500,0004.701.0
Ending balance$2,180,6563.291.6$2,882,8283.341.8

Leverage Strategy

Periodically, the Bank has utilized a leverage strategy to increase earnings, which entails entering into short-term FHLB borrowings and depositing the proceeds from these FHLB borrowings, net of the purchases of FHLB stock made to meet FHLB stock holding requirements, at the FRB. The leverage strategy is not a core operating business for the Company. It provides the Company the ability to utilize excess capital to generate earnings. Additionally, it is a strategy that can be exited quickly without additional costs. The profitability of the leverage strategy is attributable to net income derived from the dividends received on the increased FHLB stock holdings, plus the net interest rate spread between the yield on the leverage strategy cash at the FRB and the rate paid on the leverage strategy FHLB borrowings, less applicable FDIC premiums and estimated income tax expense. Leverage strategy borrowings are repaid prior to each quarter end so there is no impact to

42

quarter end capital ratios. The leverage strategy was not in place at any time during the current year due to the strategy being unprofitable, but it was in place at points during the prior year. During the prior year, the average balance of cash associated with the leverage strategy was $882.8 million and interest earned on that cash was $37.8 million, the average balance of FHLB stock associated with the leverage strategy was $41.6 million and dividends earned on that stock were $3.6 million, and the average balance of FHLB borrowings associated with the leverage strategy was $924.4 million and the related interest expense was $39.7 million. Additionally, the Company recognized $406 thousand of FDIC premiums and $215 thousand of income tax expense during the prior year related to the leverage strategy. When the leverage strategy is in place, it reduces the net interest margin due to the amount of earnings from the transaction in comparison to the size of the transaction. Management continues to monitor the net interest rate spread and overall profitability of the leverage strategy.

Maturities of Interest-Bearing Liabilities. The following table presents the maturity and weighted average repricing rate, which is also the weighted average effective rate, of certificates of deposit, split between retail/commercial and public unit amounts, and non-amortizing term borrowings for the next four quarters as of September 30, 2024.

December 31,March 31,June 30,September 30,
2024202520252025Total
(Dollars in thousands)
Retail/Commercial Certificates:
Amount$681,571$636,105$520,483$307,071$2,145,230
Repricing Rate4.49%4.56%4.61%4.41%4.53%
Public Unit Certificates:
Amount$30,025$17,526$5,841$5,853$59,245
Repricing Rate4.68%4.90%4.62%4.64%4.74%
Term Borrowings:
Amount$200,000$150,000$200,000$100,000$650,000
Repricing Rate3.35%1.93%3.27%2.97%2.94%
Total
Amount$911,596$803,631$726,324$412,924$2,854,475
Repricing Rate4.25%4.08%4.24%4.07%4.17%

The following table sets forth the WAM information for our certificates of deposit, in years, as of September 30, 2024.

Retail certificates of deposit0.8
Commercial certificates of deposit0.6
Public unit certificates of deposit0.6
Total certificates of deposit0.8

Stockholders' Equity. Stockholders' equity totaled $1.03 billion at September 30, 2024. During the year ended September 30, 2024, the Company repurchased $19.3 million of shares and paid regular quarterly cash dividends totaling $44.5 million, or $0.34 per share. On October 22, 2024, the Company announced a regular quarterly cash dividend of $0.085 per share, or approximately $11.1 million, payable on November 15, 2024 to stockholders of record as of the close of business on November 1, 2024.

Consistent with our goal to operate a sound and profitable financial organization, we actively seek to maintain a well-capitalized status for the Bank in accordance with regulatory standards. As of September 30, 2024, the Bank's capital ratios exceeded the well-capitalized requirements and the Bank exceeded all internal policy thresholds for sensitivity to changes in rates. As of September 30, 2024, the Bank's community bank leverage ratio was 9.2%. See "Part II, Item 8. Financial Statements and Supplementary Data - Notes to Consolidated Financial Statements - Note 13. Regulatory Capital Requirements" for additional regulatory capital information.

43

During the current year, the Company repurchased 3,280,110 shares of common stock at an average price of $5.87 per share. These repurchases occurred in the first half of the current year. The Company currently has $75.0 million authorized for repurchase under existing stock repurchase plans. The FRB's current approval for the Company to repurchase shares up to the $75.0 million authorization expires in February 2025. Shares may be repurchased from time to time based upon market conditions, available liquidity and other factors.

Based on the Company's accumulated earnings and profits at the beginning of its 2024 tax year and the current year tax earnings and profits deficit as a result of the losses associated with the securities strategy (See "Comparison of Operating Results for the Years Ended September 30, 2024 and 2023 - Income Tax Expense" below), the Company believes that all dividends paid to stockholders by the Company during fiscal year 2024 should be treated as a return of capital, pursuant to Internal Revenue Code Section 301(c)(2), which reduced the tax basis in the stockholders' shares by the amount of the dividend received. Stockholders should consult their own tax advisors to determine the income tax consequences of their specific situation. The Company is providing this for informational purposes only and not as legal or tax advice. Based on the Company's proposed actions for fiscal year 2025 (as discussed further below), the Company anticipates that the majority, if not all, of the dividend payments to Company stockholders in fiscal year 2025 will be treated as dividends for U.S. federal income tax purposes.

At September 30, 2024, Capitol Federal Financial, Inc. at the holding company level, had $50.1 million in cash on deposit at the Bank. Given the amount of cash at the holding company level, and in an effort to minimize the tax associated with the pre-1988 bad debt recapture, it is currently the intention of management and the Board of Directors to not distribute earnings from the Bank to the Company during fiscal year 2025. See additional information regarding the pre-1988 bad debt recapture in "Part II, Item 8. Financial Statements and Supplementary Data - Notes to Consolidated Financial Statements - Note 9. Income Taxes". It is currently anticipated that the Bank will have sufficient taxable income during fiscal year 2025 to replenish tax accumulated earnings and profits to a positive level, allowing the Bank to make earnings distributions to the Company during fiscal year 2026 and not be taxed on those distributions. For fiscal year 2025, it is the intention of the Company's Board of Directors to pay out the regular quarterly cash dividend of $0.085 per share, totaling $0.34 per share for the year. To the extent that earnings in fiscal year 2025 exceed $0.34 per share, the Board of Directors will consider the payment of additional dividends. Dividend payments depend upon a number of factors, including the Company's financial condition and results of operations, regulatory capital requirements, regulatory limitations on the Bank's ability to make capital distributions to the Company, the Bank's taxable current earnings and accumulated earnings and profits, and the amount of cash at the holding company level.

The following table presents regular quarterly cash dividends and special cash dividends paid in calendar years 2024, 2023, and 2022.

Calendar Year
202420232022
AmountPer ShareAmountPer ShareAmountPer Share
(Dollars in thousands, except per share amounts)
Regular quarterly dividends paid
Quarter ended March 31$11,127$0.085$11,319$0.085$11,535$0.085
Quarter ended June 3011,0440.08511,3210.08511,5340.085
Quarter ended September 3011,0430.08511,3230.08511,5340.085
Quarter ended December 3111,0610.08511,3080.08511,5080.085
True-up dividends paid37,7010.280
True Blue Capitol dividends paid27,1430.200
Calendar year-to-date dividends paid$44,275$0.340$45,271$0.340$110,955$0.820

44

Rate/Volume Analysis. The table below presents the dollar amount of changes in interest income and interest expense for major components of interest-earning assets and interest-bearing liabilities, comparing fiscal years 2024 to 2023. For the comparison of fiscal years 2023 to 2022, see "Part II, Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations" in the Company's Annual Report on Form 10-K for the fiscal year ended September 30, 2023. For each category of interest-earning assets and interest-bearing liabilities, information is provided on changes attributable to (1) changes in volume, which are changes in the average balance multiplied by the previous year's average rate, and (2) changes in rate, which are changes in the average rate multiplied by the average balance from the previous year. The net changes attributable to the combined impact of both rate and volume have been allocated proportionately to the changes due to volume and the changes due to rate.

For the Year Ended September 30,
2024 vs. 2023
Increase (Decrease) Due to
VolumeRateTotal
(Dollars in thousands)
Interest-earning assets:
Loans receivable$6,962$21,659$28,621
MBS(11,843)26,97315,130
Investment securities(3,724)8,9075,183
FHLB stock(4,795)982(3,813)
Cash and cash equivalents(36,895)8,827(28,068)
Total interest-earning assets(50,295)67,34817,053
Interest-bearing liabilities:
Checking(148)623475
Savings(31)1,3691,338
Money market(3,645)6,5522,907
Certificates of deposit11,38041,18352,563
Borrowings(56,483)7,466(49,017)
Total interest-bearing liabilities(48,927)57,1938,266
Net change in net interest income$(1,368)$10,155$8,787

Average Balance Sheets. The following table presents the average balances of our assets, liabilities, and stockholders' equity, and the related weighted average yields and rates on our interest-earning assets and interest-bearing liabilities for the periods indicated. For fiscal year 2022 information, see "Part II, Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations" in the Company's Annual Report on Form 10-K for the fiscal year ended September 30, 2023. Weighted average yields are derived by dividing annual income by the average balance of the related assets, and weighted average rates are derived by dividing annual expense by the average balance of the related liabilities, for the periods shown. Average outstanding balances are derived from average daily balances. The weighted average yields and rates include amortization of fees, costs, premiums and discounts, which are considered adjustments to yields/rates. Weighted average yields on tax-exempt securities are not calculated on a fully taxable equivalent basis.

45

For the Year Ended September 30,
20242023
AverageInterestAverageInterest
OutstandingEarned/Yield/OutstandingEarned/Yield/
AmountPaidRateAmountPaidRate
Assets:(Dollars in thousands)
Interest-earning assets:
One- to four-family loans:
Originated$3,984,971$142,0113.56%$4,047,209$135,8733.36%
Correspondent purchased2,340,84176,4933.272,428,25776,3353.14
Bulk purchased132,4602,9992.26143,1051,9231.34
Total one- to four-family loans6,458,272221,5033.436,618,571214,1313.24
Commercial loans1,378,42178,0425.571,150,83157,9914.97
Consumer loans107,3579,1628.53103,0167,9657.73
Total loans receivable(1)7,944,050308,7073.877,872,418280,0873.55
MBS(2)619,52133,6505.431,150,01318,5201.61
Investment securities(2)(3)180,6408,7494.84524,9193,5650.68
FHLB stock(4)106,06410,0099.44157,92513,8218.75
Cash and cash equivalents(5)286,98815,7285.39998,79343,7964.32
Total interest-earning assets9,137,263376,8434.1110,704,068359,7893.35
Other non-interest-earning assets460,278263,713
Total assets$9,597,541$10,967,781
Liabilities and stockholders' equity:
Interest-bearing liabilities:
Checking$873,0971,9780.23$961,7791,5040.16
Savings493,4561,8260.37525,4234880.09
Money market1,302,81722,3331.711,567,54019,4261.24
Retail certificates2,680,003106,2043.962,266,74054,7242.41
Commercial certificates54,4842,2474.1240,2589932.47
Wholesale certificates109,2174,9614.54134,6415,1323.81
Total deposits5,513,074139,5492.535,496,38182,2671.50
Borrowings(6)2,338,22275,2333.213,658,015124,2503.38
Total interest-bearing liabilities7,851,296214,7822.739,154,396206,5172.25
Non-interest-bearing deposits533,821562,023
Other non-interest-bearing liabilities180,979179,373
Stockholders' equity1,031,4451,071,989
Total liabilities and stockholders' equity$9,597,541$10,967,781
Net interest income(7)$162,061$153,272
Net interest-earning assets$1,285,967$1,549,672
Net interest margin(8)1.771.43
Ratio of interest-earning assets to interest-bearing liabilities1.16x1.17x
Selected performance ratios:
Return on average assets(9)(14)0.40%(0.93)%
Return on average equity(10)(14)3.69(9.48)
Average equity to average assets10.759.77
Operating expense ratio(11)1.171.04
Efficiency ratio(12)(14)66.91(626.63)
Pre-tax yield on leverage strategy(13)0.13

46

(1)Balances are adjusted for unearned loan fees and deferred costs. Loans that are 90 or more days delinquent are included in the loans receivable average balance with a yield of zero percent.

(2)AFS securities are adjusted for unamortized purchase premiums or discounts.

(3)The average balance of investment securities includes an average balance of nontaxable securities of $51 thousand and $1.0 million for the years ended September 30, 2024 and 2023, respectively.

(4)There was no FHLB stock related to the leverage strategy for the year ended September 30, 2024. Included in this line, for the year ended September 30, 2023, is FHLB stock related to the leverage strategy with an average outstanding balance of $41.6 million and dividend income of $3.6 million, at a weighted average yield of 8.69%, and FHLB stock not related to the leverage strategy with an average outstanding balance of $116.3 million, and dividend income of $10.2 million, at a weighted average yield of 8.77%.

(5)There was no cash and cash equivalents related to the leverage strategy during the year ended September 30, 2024. The average balance of cash and cash equivalents includes an average balance of cash related to the leverage strategy of $882.8 million and interest income of $37.8 million, at a weighted average yield of 4.22% during the year ended September 30, 2023.

(6)There were no borrowings related to the leverage strategy during the year ended September 30, 2024. Included in this line, for the year ended September 30, 2023 are FHLB borrowings related to the leverage strategy with an average outstanding balance of $924.4 million and interest paid of $39.7 million, at a weighted average rate of 4.24%, and borrowings not related to the leverage strategy with an average outstanding balance of $2.73 billion, and interest paid of $84.5 million, at a weighted average rate of 3.08%. The FHLB advance amounts and rates included in this line include the effect of interest rate swaps and are net of deferred prepayment penalties.

(7)Net interest income represents the difference between interest income earned on interest-earning assets and interest paid on interest-bearing liabilities. Net interest income depends on the average balance of interest-earning assets and interest-bearing liabilities, and the interest rates earned or paid on them.

(8)Net interest margin represents net interest income as a percentage of average interest-earning assets. Management believes the net interest margin is important to investors as it is a profitability measure for financial institutions.

(9)Return on average assets represents net income as a percentage of total average assets. Management believes that the return on average assets is important to investors as it shows the Company's profitability in relation to the Company's average assets.

(10)Return on average equity represents net income as a percentage of total average equity. Management believes that the return on average equity is important to investors as it shows the Company's profitability in relation to the Company's average equity.

(11)The operating expense ratio represents non-interest expense as a percentage of average assets. Management believes the operating expense ratio is important to investors as it provides insight into how efficiently the Company is managing its expenses in relation to its assets. It is a financial measurement ratio that does not take into consideration changes in interest rates.

(12)The efficiency ratio represents non-interest expense as a percentage of the sum of net interest income (pre-provision for credit losses) and non-interest income. Management believes the efficiency ratio is important to investors as it is a measure of a financial institution's total non-interest expense as a percentage of the sum of net interest income (pre-provision for credit losses) and non-interest income. A lower value generally indicates that it is costing the financial institution less money to generate revenue, related to its net interest margin and non-interest income.

(13)The pre-tax yield on the leverage strategy represents pre-tax income resulting from the transaction as a percentage of the average interest-earning assets associated with the transaction. Management believes this ratio is important to investors as it provides the yield the Company is earning on the leverage strategy transaction.

(14)The table below provides a reconciliation between performance measures presented in accordance with accounting standards generally accepted in the United States of America ("GAAP") and the same performance measures excluding the impact of the net loss on the securities transactions associated with the securities strategy, which are not presented in accordance with GAAP. The securities strategy was non-recurring in nature; therefore management believes it is meaningful to investors to present certain financial measures excluding the securities strategy to better evaluate the Company's core operations. See information regarding the securities strategy in the "Executive Summary" discussion above.

For the Year Ended September 30,
20242023
WithoutWithout
SecuritiesSecurities
ActualSecuritiesStrategyActualSecuritiesStrategy
(GAAP)Strategy(Non-GAAP)(GAAP)Strategy(Non-GAAP)
Return on average assets0.40%(0.10)%0.50%(0.93)%(1.33)%0.40%
Return on average equity3.69(0.97)4.66(9.48)(13.58)4.10
Efficiency Ratio66.914.9461.97(626.63)(691.94)65.31
Earnings per share(15)$0.29$(0.08)$0.37$(0.76)$(1.09)$0.33

(15)Earnings per share is calculated as net income divided by average shares outstanding. Management believes earnings per share is an important measure to investors as it shows the Company's earnings in relation to the Company's outstanding shares.

47

Comparison of Operating Results for the Years Ended September 30, 2024 and 2023

The Company recognized net income of $38.0 million, or $0.29 per share, for the current year, compared to net loss of $101.7 million, or $(0.76) per share, for the prior year. The net loss in the prior year resulted from a $192.6 million impairment loss ($145.6 million net of tax) on the securities associated with the securities strategy. See additional discussion regarding the securities strategy in the "Executive Summary" section above. The securities associated with the securities strategy were sold in the first quarter of fiscal year 2024 resulting in $13.3 million ($10.0 million net of tax) of net losses related to the sale. Excluding the effects of the net loss associated with the securities strategy, earnings per share would have been $0.37 for the current year and $0.33 for the prior year. The increase in earnings per share excluding the effects of the net losses associated with the securities strategy was due primarily to higher net interest income and a lower provision for credit losses in the current year, partially offset by higher income tax expense.

Periodically, at management's discretion, we have utilized the leverage strategy to increase earnings which entails entering into short-term FHLB borrowings and depositing the proceeds from these FHLB borrowings, net of the purchases of FHLB stock made to meet FHLB stock holding requirements, at the FRB. See additional information regarding the leverage strategy in the "Financial Condition - Borrowings" section above. When the leverage strategy is in place, it reduces the net interest margin due to the amount of earnings from the transaction in comparison to the size of the transaction.

The net interest margin increased 34 basis points, from 1.43% for the prior year to 1.77% for the current year. The leverage strategy negatively impacted the net interest margin for the prior year by 12 basis points. The remaining improvement in the net interest margin absent the leverage strategy was due to higher yields on securities and loans which outpaced the increase in the cost of deposits, largely in retail certificates of deposit.

Interest and Dividend Income

The following table presents the components of interest and dividend income for the years presented, along with the change measured in dollars and percent.

For the Year Ended
September 30,Change Expressed in:
20242023DollarsPercent
(Dollars in thousands)
INTEREST AND DIVIDEND INCOME:
Loans receivable$308,707$280,087$28,62010.2%
MBS33,65018,52015,13081.7
Cash and cash equivalents15,72843,796(28,068)(64.1)
FHLB stock10,00913,821(3,812)(27.6)
Investment securities8,7493,5655,184145.4
Total interest and dividend income$376,843$359,789$17,0544.7

The increase in interest income on loans receivable was due largely to an increase in the weighted average yield, along with an increase in the average balance of the portfolio primarily as a result of growth in the commercial loan portfolio as the loan portfolio mix continued to shift from one- to four-family loans to commercial loans. The increase in the weighted average yield was due primarily to originations and purchases at higher market rates between periods, as well as disbursements on commercial construction loans at rates higher than the overall portfolio rate and upward repricing of existing adjustable-rate loans due to higher market interest rates. The increase in the average balance was mainly in the commercial loan portfolio which was partially offset by a decrease in the average balance of the one-to four-family loan portfolio. See additional discussion in the "Financial Condition - Loans Receivable" section above.

The increase in interest income on MBS and investment securities was due to an increase in the weighted average yield, partially offset by a decrease in the average balance, both a result of the securities strategy.

The decrease in interest income on cash and cash equivalents and the decrease in dividend income on FHLB stock were due mainly to the leverage strategy being utilized during the prior year and not being utilized during the current year. Interest income on cash and cash equivalents related to the leverage strategy decreased $37.8 million and dividend income on FHLB

48

stock related to the leverage strategy decreased $3.6 million compared to the prior year. Interest income on cash and cash equivalents not associated with the leverage strategy increased $9.7 million due largely to an increase in the average balance of cash and cash equivalents. The increase in the average balance was mainly a result of the securities strategy as not all of the proceeds from the securities strategy were immediately redeployed due to future anticipated commercial loan fundings and the higher rate paid on amounts held at the FRB.

Interest Expense

The following table presents the components of interest expense for the years presented, along with the change measured in dollars and percent.

For the Year Ended
September 30,Change Expressed in:
20242023DollarsPercent
(Dollars in thousands)
INTEREST EXPENSE:
Deposits$139,549$82,267$57,28269.6%
Borrowings75,233124,250(49,017)(39.5)
Total interest expense$214,782$206,517$8,2654.0

The increase in interest expense on deposits was due almost entirely to an increase in the weighted average rate paid on deposits, specifically retail certificates of deposit and money market accounts. To a lesser extent, the average balance of retail certificates of deposit also increased interest expense on deposits, partially offset by a decrease in the average balance of money market accounts. See additional information regarding the deposit portfolio composition in the "Financial Condition - Deposits" section above.

Interest expense on borrowings associated with the leverage strategy decreased $39.7 million compared to the prior year due to the leverage strategy being in place during the prior year and not being in place during the current year. Interest expense on borrowings not associated with the leverage strategy decreased $9.3 million due mainly to a decrease in borrowings under the BTFP, which were repaid during the current year, and a reduction in the average outstanding balance on the Bank's FHLB line of credit compared to the prior year. The decrease in these borrowings was partially offset by new borrowings in the current year at market interest rates higher than the overall portfolio rate, to replace maturing advances and fund operational needs.

Provision for Credit Losses

The Company recorded a provision for credit losses of $1.3 million during the current year, compared to a provision for credit losses of $6.8 million for the prior year. The provision for credit losses in the current year was comprised of a $1.9 million increase in the reserve for off-balance sheet credit exposures, partially offset by a $633 thousand release in the ACL for loans. The increase in the reserve for off-balance sheet credit exposures was due primarily to an increase in the balance of off-balance sheet credit exposures and an increase in the ACL to loan ratio, which is applied to off-balance sheet credit exposures, between periods, specifically for commercial construction loans. The change in the balance of the ACL from the prior fiscal year end to the end of the current fiscal year was a decrease of $724 thousand which differs from the $633 thousand above primarily due to NCOs. The reduction in ACL was due to a decrease in the ACL for our one- to four-family loans as a result of a decrease in the ACL to loan ratio and a decrease in loan balances, partially offset by an increase in the ACL for our commercial loans due to growth in the commercial loan portfolio. See discussion regarding the ACL in the "Management's Discussion and Analysis of Financial Condition and Results of Operation - Critical Accounting Estimates" section above.

49

Non-Interest Income

The following table presents the components of non-interest income for the years presented, along with the change measured in dollars and percent.

For the Year Ended
September 30,Change Expressed in:
20242023DollarsPercent
(Dollars in thousands)
NON-INTEREST INCOME:
Deposit service fees$10,562$12,745$(2,183)(17.1)%
Insurance commissions3,2573,487(230)(6.6)
Net loss from securities transactions(13,345)(192,622)179,27793.1
Other non-interest income4,7704,935(165)(3.3)
Total non-interest income$5,244$(171,455)$176,699103.1

The decrease in deposit service fees was due primarily to a change in the fee structure of certain deposit products after the Bank's digital transformation. The decrease in insurance commissions was primarily due to adjustments to accrued contingent commissions made in anticipation of lower commissions largely related to industry changes in underwriting and loss experience which is adversely impacting new business and projected loss ratios. The industry changes impacting commissions are expected to persist for the foreseeable future, so management is currently evaluating other insurance revenue streams while maintaining our current lines of business. The net loss from securities transactions in the prior year related to the impairment loss on securities associated with the securities strategy while the $13.3 million loss in the current year related to additional losses incurred on those securities when they were ultimately sold during the first quarter of fiscal year 2024.

Non-Interest Expense

The following table presents the components of non-interest expense for the years presented, along with the change measured in dollars and percent.

For the Year Ended
September 30,Change Expressed in:
20242023DollarsPercent
(Dollars in thousands)
NON-INTEREST EXPENSE:
Salaries and employee benefits$52,272$51,491$7811.5%
Information technology and related expense20,32423,425(3,101)(13.2)
Occupancy, net13,55814,236(678)(4.8)
Federal insurance premium6,0524,4561,59635.8
Regulatory and outside services5,7436,039(296)(4.9)
Advertising and promotional4,2644,305(41)(1.0)
Deposit and loan transaction costs2,7192,694250.9
Office supplies and related expense1,6912,499(808)(32.3)
Other non-interest expense5,3204,78953111.1
Total non-interest expense$111,943$113,934$(1,991)(1.7)

The increase in salaries and employee benefits was mainly attributable to higher incentive compensation in the current year compared to the prior year, as no incentive compensation was paid in the prior year due to the net loss recognized by the Company. The decrease in information technology and related expense was due mainly to lower third-party project management expenses associated with the Bank's digital transformation during the prior year along with the discontinuation of other costs associated with the previous core system, partially offset by higher software licensing expenses resulting from new agreements associated with the digital transformation. The increase in the federal insurance premium was due primarily

50

to an increase in the FDIC assessment rate as a result of the way the assessment rate was adjusted for the occurrence of the Bank's net loss during the quarter ending September 30, 2023. The decrease in regulatory and outside services was due to the prior year including expenses related to the digital transformation. The decrease in office supplies and related expense was due primarily to the outsourcing of statement processing related to the digital transformation, and the timing of office supply purchases between periods. The increase in other non-interest expense was due mainly to an increase in customer fraud losses.

The Company's efficiency ratio was 66.91% for the current year compared to (626.63)% for the prior year. Excluding the net losses from the securities strategy, the efficiency ratio would have been 61.97% for the current year and 65.31% for the prior year. The improvement in the efficiency ratio, excluding the net losses from the securities strategy, was due primarily to higher net interest income and lower non-interest expense in the current year compared to the prior year.

Income Tax Expense

The following table presents pretax income, income tax expense, and net income for the periods presented, along with the change measured in dollars and percent and effective tax rate.

For the Year Ended
September 30,Change Expressed in:
20242023DollarsPercent
(Dollars in thousands)
Income (loss) before income tax expense (benefit)$54,103$(138,955)$193,058138.9%
Income tax expense (benefit)16,093(37,296)53,389143.1
Net income (loss)$38,010$(101,659)$139,669137.4
Effective Tax Rate29.7%26.8%

For the prior year, absent the net loss, the effective income tax rate would have been 18.1%. The higher effective tax rate in the current year was due primarily to recording $5.4 million of income tax expense on the current year distributions of earnings from the Bank to the Company in association with the pre-1988 bad debt recapture ($0.04/share reduction in earnings per share), along with higher state income tax expense mainly related to the tax treatment of the bad debt recapture, partially offset by a $3.3 million tax benefit related to the $13.3 million net loss on the securities sale associated with the securities strategy.

Fiscal Year 2025 Outlook

Salaries and employee benefits expense is expected to be $5.7 million higher in fiscal year 2025 compared to fiscal year 2024 due to an anticipated increase in incentive compensation, merit increases, and the filling of vacant positions. Information technology and related expenses are anticipated to be $1.4 million higher in fiscal year 2025 compared to fiscal year 2024 due to these expenses returning to a more normal run rate and implementation of new banking technologies. We anticipate that the federal deposit insurance premium will be approximately $1.7 million less in fiscal year 2025 compared to fiscal year 2024 because there is no longer an increase in our assessment rate due to the net loss in fiscal year 2023. Overall, management is expecting a 4.8% increase in operating expenses for fiscal year 2025 compared to fiscal year 2024.

Management anticipates the effective income tax rate for fiscal year 2025 will be 19% to 20%. The effective income tax rate is anticipated to be lower than fiscal year 2024 as it is currently the intention of management and the Board of Directors to not make capital distributions from the Bank to the Company during fiscal year 2025. By not making capital distributions during fiscal year 2025, the Bank will not incur income tax expense related to the bad debt recapture as occurred during fiscal year 2024. See "Financial Condition - Stockholders' Equity" section above for additional discussion.

Comparison of Operating Results for the Years Ended September 30, 2023 and 2022

For this discussion, see "Part II, Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Comparison of Operating Results for the Years Ended September 30, 2023 and 2022" in the Company's Annual Report on Form 10-K for the fiscal year ended September 30, 2023.

51

Liquidity and Capital Resources

Liquidity refers to our ability to generate sufficient cash to fund ongoing operations, to repay maturing certificates of deposit and other deposit withdrawals, to repay maturing borrowings, and to fund loan commitments. Liquidity management is both a daily and long-term function of our business management. The Company's most available liquid assets are represented by cash and cash equivalents and AFS securities. The Bank's primary sources of funds are deposits, FHLB borrowings, repayments and maturities of outstanding loans and MBS and other short-term investments, and funds provided by operations. The Bank's long-term borrowings primarily have been used to manage long-term liquidity needs and the Bank's interest rate risk with the intention to improve the earnings of the Bank while maintaining capital ratios that meet or exceed the regulatory standards for well-capitalized financial institutions. In addition, the Bank's focus on managing risk has provided additional liquidity capacity by maintaining a balance of MBS and investment securities available as collateral for borrowings.

We generally intend to manage cash reserves sufficient to meet short-term liquidity needs, which are routinely forecasted for 10, 30, and 365 days. Additionally, on a monthly basis, we perform a liquidity stress test in accordance with the Interagency Policy Statement on Funding and Liquidity Risk Management. The liquidity stress test incorporates both short-term and long-term liquidity scenarios in order to identify and to quantify liquidity risk. Management also monitors key liquidity statistics related to items such as wholesale funding gaps, borrowings capacity, and available unpledged collateral, as well as various liquidity ratios.

In the event short-term liquidity needs exceed available cash, the Bank has access to a line of credit at the FHLB, in addition to the FRB of Kansas City's discount window. Per FHLB's lending guidelines, total FHLB borrowings cannot exceed 40% of Bank Call Report total assets without the pre-approval of FHLB senior management. The Bank's FHLB borrowing limit approved by FHLB senior management was 50% of Bank Call Report total assets as of September 30, 2024. The Bank's FHLB borrowing limit approved by FHLB senior management became 45% of Bank Call Report total assets effective November 1, 2024. The reduction in the percentage from 50% to 45% was related to FHLB's internal lending limit guidelines. FHLB borrowings are secured by certain qualifying loans pursuant to a blanket collateral agreement with FHLB. When the leverage strategy is in place, the Bank maintains the resulting excess cash reserves from the FHLB borrowings at the FRB of Kansas City, which can be used to meet any short-term liquidity needs. Additionally, FHLB borrowings may exceed 40% of Bank Call Report total assets if the Bank continues its leverage strategy and FHLB senior management continues to approve the Bank's borrowing limit being in excess of 40% of Call Report total assets. All or a portion of the short-term FHLB borrowings in conjunction with the leverage strategy can be repaid at maturity, if necessary or desired. The amount that can be borrowed from the FRB of Kansas City's discount window is based upon the fair value of securities pledged as collateral. At September 30, 2024, the amount of securities pledged for the discount window was $111.3 million. At September 30, 2024, there were no borrowings from the FRB of Kansas City's discount window. Management tests the Bank's access to the FRB of Kansas City's discount window annually with a nominal overnight borrowing.

If management observes unusual trends in the amount and frequency of line of credit utilization and/or short-term borrowings that is not in conjunction with a planned strategy, such as the leverage strategy, the Bank will likely utilize long-term wholesale borrowing sources such as FHLB advances and/or repurchase agreements to provide long-term, fixed-rate funding. The maturities of these long-term borrowings are generally staggered in order to mitigate the risk of a highly negative cash flow position at maturity. Recently, the Bank started entering into fully-amortizing FHLB advances that require periodic payments of principal over the term of the advance. This type of advance allows the Bank the opportunity to start repricing its liability cash flows sooner in a down-rate environment and generally provides for favorable pricing when compared to similar long term bullet advances with comparable average lives as a result of the current term structure of interest rates. The Bank's internal policy limits total borrowings to 55% of total assets. At September 30, 2024, the Bank had total borrowings, at par, of $2.18 billion, or approximately 23% of total assets. The borrowings balance was composed primarily of FHLB advances, of which, $714.7 million is scheduled to be repaid (amortizing advances) or mature in the next 12 months. Management estimated that the Bank had $2.93 billion in additional liquidity available at September 30, 2024 based on the Bank's blanket collateral agreement with FHLB and unencumbered securities.

At September 30, 2024, the Bank had no repurchase agreements. The Bank may enter into repurchase agreements as management deems appropriate, not to exceed 15% of total assets, and subject to the total borrowings internal policy limit of 55% as discussed above.

52

The Bank has the ability to utilize the repayment and maturity of outstanding loans, MBS, and other investments for liquidity needs rather than reinvesting such funds into the related portfolios. At September 30, 2024, the Bank had $744.2 million of securities that were eligible but unused as collateral for borrowing or other liquidity needs. The Bank also has access to other sources of funds for liquidity purposes, such as brokered and public unit certificates of deposit. As of September 30, 2024, the Bank's policy allowed for combined brokered and public unit certificates of deposit up to 15% of total deposits. At September 30, 2024, the Bank did not have any brokered certificates of deposit, and public unit certificates of deposit were approximately 1% of total deposits. The Bank had pledged securities with an estimated fair value of $108.7 million as collateral for public unit certificates of deposit at September 30, 2024. The securities pledged as collateral for public unit certificates of deposit are held under joint custody with FHLB and generally will be released upon deposit maturity.

At September 30, 2024, $2.20 billion of the Bank's certificate of deposit portfolio was scheduled to mature within the next 12 months, including $59.2 million of public unit certificates of deposit and $49.0 million of commercial certificates of deposit. Based on our deposit retention experience and our current pricing strategy, we anticipate the majority of the maturing retail certificates of deposit will renew or transfer to other deposit products of the Bank at prevailing rates, although no assurance can be given in this regard.  Due to the nature of public unit certificates of deposit and commercial certificates of deposit, retention rates are not as predictable as for retail certificates of deposit.

The Company is a party to financial instruments with off-balance sheet risk in the normal course of business to meet the financing needs of customers. These financial instruments consist primarily of commitments to originate, purchase, or participate in loans or fund lines of credit. Additionally, the Company has investments in several low-income housing partnerships and, under the terms of the agreements, the Company has a commitment to fund a specified amount that will be due in installments over the life of the agreements. See "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements – Note 6. Low Income Housing Partnerships and Note 12. Commitments and Contingencies" for additional information regarding these commitments.

While scheduled payments from the amortization of loans and MBS and payments on short-term investments are relatively predictable sources of funds, deposit flows, prepayments on loans and MBS, and calls of investment securities are greatly influenced by general interest rates, economic conditions, and competition, and are less predictable sources of funds. To the extent possible, the Bank manages the cash flows of its loan and deposit portfolios by the rates it offers customers. We anticipate we will continue to have sufficient funds, through the repayments and maturities of loans and securities, deposits and borrowings, to meet our current commitments.

FY 2023 10-K MD&A

SEC filing source: 0001490906-23-000028.

Extracted structurally from real Item 7 body heading to real Item 7A/8 boundary. Published MD&A gate trimmed front/tail over-capture. Confidence: high. Filing date: 2023-11-29. Report date: 2023-09-30.

Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

The following discussion and analysis is intended to assist in understanding the financial condition, results of operations, liquidity, and capital resources of the Company. The Bank comprises almost all of the consolidated assets and liabilities of the Company and the Company is dependent primarily upon the performance of the Bank for the results of its operations. Because of this relationship, references to management actions, strategies and results of actions apply to both the Bank and the Company except where the context indicates otherwise.

Strategic Securities Transaction

In October 2023, the Company initiated a strategic securities transaction ("securities strategy") by selling $1.30 billion of securities, representing 94% of its securities portfolio. Since the Company did not have the intent to hold the $1.30 billion of securities to maturity at September 30, 2023, the Company recognized an impairment loss on those securities, $192.6 million of which is reflected in our financial statements for the fiscal year ended September 30, 2023 and $13.3 million of which will be recorded in the first quarter of fiscal year 2024. The securities strategy is designed to allow the Company to improve its earnings stream, beginning in fiscal year 2024, and to provide liquidity to deleverage the balance sheet, which should enable the Company to reduce the size of its balance sheet to under $10 billion in total assets by December 31, 2023, while keeping the Bank and Company well capitalized and with tangible common equity for the Company of more than 10.0%. The securities strategy, on a static basis, is expected to increase our earnings per share by approximately $0.30 and our net interest margin by approximately 60 basis points in fiscal year 2024 subsequent to the sales of securities through securities reinvestment and debt repayment. The $13.3 million loss discussed above, which was attributable to the change in valuation after September 30, 2023, is expected to reduce our earnings for the first quarter of fiscal year 2024 and for fiscal year 2024 by $0.08 per share.

The proceeds from the sale of the securities in October 2023 were used to purchase $632.0 million of securities, yielding 5.75%, and pay down $500.0 million of borrowings with a cost of 4.70%. The Company plans to hold the remaining cash at the FRB earning the interest on reserve balances rate, until such time it can be used to fund commercial loan commitments or other Bank operations. The Company expects these actions will help reduce total assets to approximately $9.70 billion by December 31, 2023. The weighted average yield on the securities sold was 1.22% and the average duration was 3.6 years. The Company expects the earn-back period to be 3.9 years, aligning closely with the average duration of the securities sold. Following the execution of the securities strategy, the Company maintains exceptional asset quality along with strong liquidity measures, including an unused $2.11 billion line of credit with the FHLB, enabling the Company to meet current and expected future commitments.

The Company's balance sheet is primarily composed of one- to four-family loans, most of which were refinanced in fiscal years 2020, 2021 and 2022 at then-current market interest rates. Securities were purchased during the same time period, also at low market interest rates, as a result of significant cash inflows from pandemic-related governmental stimulus support. Beginning in March 2022, the Federal Reserve started to raise interest rates at a record pace which resulted in the Bank increasing rates on deposit products to retain funds. Some of the Bank's borrowings also repriced to higher market interest rates during the same time period. Due to the composition of our loan and securities portfolios, our assets were not able to reprice as quickly as our liabilities, resulting in net interest margin compression. The securities strategy addresses the Company's recent decline in earnings associated with net interest margin compression driven by these factors by recognizing a net loss in fiscal year 2023. Because the securities sold in the securities strategy were held on our balance sheet as AFS, the net loss in fiscal year 2023 had minimal impact to the Company's tangible book value per share ("TBVPS"), as most of this loss was already included in the calculation of our TBVPS.

Executive Summary

The following summary should be read in conjunction with the Management's Discussion and Analysis of Financial Condition and Results of Operations section in its entirety.

The Company recognized net loss of $101.7 million, or $(0.76) per share, for fiscal year 2023 compared to net income of $84.5 million, or $0.62 per share, for fiscal year 2022. The net loss for the current year resulted from the securities strategy, specifically, the $192.6 million impairment loss on the securities that management did not have the intent to hold at September 30, 2023. The securities were sold in October 2023. Excluding the effects of the securities strategy, earnings per share would have been $0.33 for the current year. The decrease in earnings per share, excluding the effects of the securities

18

strategy, from the prior year was due primarily to lower net interest income, along with recording a provision for credit losses of $6.8 million for the current year compared to a release of provision of $4.6 million for the prior year. The net interest margin decreased 36 basis points, from 1.79% for the prior year to 1.43% for the current year. Excluding the effects of the leverage strategy described below, the net interest margin decreased 49 basis points, from 2.04% for the prior year to 1.55% for the current year. The decrease in the net interest margin excluding the effects of the leverage strategy was due mainly to an increase in the cost of borrowings and deposits, which exceeded the increase in loan yields.

At times, the Bank has utilized a leverage strategy to increase earnings which entails entering into short-term FHLB advances and depositing the proceeds from the borrowings, net of the required FHLB stock holdings, at the Federal Reserve Bank of Kansas City ("FRB of Kansas City"). The borrowings are repaid prior to each quarter end. The average balance of leverage strategy borrowings was $924.4 million for the year ended September 30, 2023. At times during the current year, the leverage strategy was not profitable and therefore was not utilized, resulting in a decrease in the average outstanding balance of leverage strategy borrowings compared to the prior year. Net income attributable to the leverage strategy was $997 thousand and $3.1 million for the years ended September 30, 2023 and 2022, respectively. When the leverage strategy is in place, it reduces the net interest margin due to the amount of earnings from the transaction in comparison to the size of the transaction. Management continues to monitor the net interest rate spread and overall profitability of the leverage strategy.

Total assets were $10.18 billion at September 30, 2023, an increase of $552.6 million from September 30, 2022. The increase was mainly composed of a $506.7 million increase in the loan portfolio, or 6.8% growth, and a $196.4 million increase in operating cash, partially offset by a $178.8 million decrease in securities. The growth in the loan portfolio was primarily funded with proceeds from borrowings.

Total liabilities were $9.13 billion at September 30, 2023, an increase of $605.0 million from September 30, 2022 due primarily to a $747.0 million increase in borrowings, partially offset by a $143.6 million decrease in deposits. The increase in borrowings was composed of $500.0 million in BTFP borrowings at a rate of 4.70% and the remaining amounts were FHLB advances. The decrease in deposits during the current year was mainly in non-maturity deposits which decreased $670.1 million, largely retail money market accounts, partially offset by a $460.4 million increase in retail certificates of deposit and a $53.6 million increase in public unit certificates of deposit. The decrease in non-maturity deposit balances was likely due to depositors moving funds to a higher rate certificate of deposit product offered by the Bank, higher yielding investment products outside the Bank, and/or withdrawing funds for customer spending. The majority of the growth in the retail certificate of deposit portfolio in the current year were in terms less than 17 months. Management continues to competitively price certain short-term retail certificate of deposit products to encourage customers to move to shorter-term options. If rates were to decrease in the near future, the Bank would be able to more quickly reprice those balances to lower market rates at maturity.

Stockholder's equity was $1.04 billion at September 30, 2023, a decrease of $52.4 million from September 30, 2022. The decrease was due primarily to the payment of cash dividends during the current year.

The Bank's asset quality remained strong, reflected in low loan delinquency and charge-off ratios. At September 30, 2023, loans 30 to 89 days delinquent were 0.21% of total loans receivable, net, and loans 90 or more days delinquent or in foreclosure were 0.11% of total loans receivable, net. The ratio of net charge-offs (recoveries) ("NCOs") during the current year to average loans outstanding during the current year was 0.00%.

At September 30, 2023, the Bank's gap between the amount of interest-earning assets and interest-bearing liabilities projected to reprice within one year was $(1.19) billion, or (11.7)% of total assets, meaning the amount of interest-bearing liabilities exceeded the amount of interest-earning assets maturing or repricing during the same period. See additional discussion in "Part II, Item 7A. Quantitative and Qualitative Disclosures About Market Risk."

In August 2023, management successfully implemented a new core processing and digital banking systems to enhance customer experiences and better position the Bank for the future. The new platform will allow us to introduce new products and services quickly, drive better efficiencies, and provide a more personalized experience for our customers.

19

Critical Accounting Estimates

Our most critical accounting estimates are the methodologies used to determine the ACL and reserve for off-balance sheet credit exposures and fair value measurements.  These estimates are important to the presentation of our financial condition and results of operations, involve a high degree of complexity, and require management to make difficult and subjective judgments that may require assumptions about highly uncertain matters.  The use of different judgments, assumptions, and estimates could affect reported results materially.  These critical accounting estimates and their application are reviewed at least annually by our audit committee. The following is a description of our critical accounting estimates and an explanation of the methods and assumptions underlying their application.

Allowance for Credit Losses and Reserve for Off-Balance Sheet Credit Exposures. The ACL is a valuation amount that is deducted from the amortized cost basis of loans and represents management's estimate of lifetime credit losses expected on the Company's loan portfolio as of the balance sheet date. The reserve for off-balance sheet credit exposures represents expected credit losses on unfunded portions of existing loans and commitments to originate or purchase loans that are not unconditionally cancellable by the Company.

Management estimates the ACL by projecting future loss rates which are dependent upon forecasted economic indices and applying qualitative factors when deemed appropriate by management. The key assumptions used in projecting future loss rates include the economic forecast, the forecast and reversion to mean time periods, and prepayment and curtailment assumptions. The assumptions are used to calculate and aggregate estimated cash flows for the time period that remains in each loan's contractual life. The cash flows are discounted back to the balance sheet date using each loan's effective yield, to arrive at a present value of future cash flows, which is compared to the amortized cost basis of the loan pool to determine the amount of ACL required by the calculation. Management then considers qualitative factors when assessing the overall level of ACL. See "Allowance for Credit Losses on Loans Receivable" and "Reserve for Off-Balance Sheet Credit Exposures" within "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements – Note 1. Summary of Significant Accounting Policies" for additional information.

One of the most significant judgments used in projecting loss rates when estimating the ACL and reserves for off-balance sheet credit exposures is the macroeconomic forecast provided by a third party. The economic indices sourced from the macroeconomic forecast and used in projecting loss rates are the national unemployment rate, changes in commercial real estate prices, changes in home values, and changes in the United States gross domestic product. The economic index used in the calculation to which the calculation is most sensitive is the national unemployment rate. Each reporting period, several macroeconomic forecast scenarios are considered by management. Management selects the macroeconomic forecast(s) that is/are most reflective of expectations at that point in time. Changes in the macroeconomic forecast, especially for the national unemployment rate, could significantly impact the calculated estimated credit losses between reporting periods.

Other key assumptions in the calculation of the ACL and reserve for off-balance sheet credit exposures estimates include the forecast and reversion to mean time periods and prepayment and curtailment assumptions. The calculation is less sensitive to these assumptions than the macroeconomic forecasts. The macroeconomic forecast is applied for a reasonable and supportable time period before reverting to long-term historical averages for each economic index. The forecast and reversion to mean time period used for each economic index at September 30, 2023 was four quarters. Prepayment and curtailment assumptions are generally based on the Company's historical experience and are adjusted by management as deemed necessary. The prepayment and curtailment assumptions vary based on loan product type.

The ACL and reserve for off-balance sheet credit exposures may be materially affected by qualitative factors, especially during periods of economic uncertainty, for items not reflected in the economic forecast and/or discounted cash flow model, but which are deemed appropriate by management's current assessment of the risks related to the loan portfolio and/or external factors. Such qualitative factors may include changes in the Bank's loan portfolio composition and credit concentrations, changes in the balances and/or trends in asset quality and/or loan credit performance, changes in lending underwriting standards, the effect of other external factors such as significant unique events or conditions, and actual and/or expected changes in economic conditions, real estate values, and/or other economic developments. The qualitative factors applied by management at September 30, 2023 were (1) economic uncertainty that may not be adequately captured in the third-party economic forecast scenarios and (2) other management considerations related to commercial loans to account for credit risks not fully reflected in the discounted cash flow model. The qualitative factors applied at September 30, 2023, and the importance and levels of the qualitative factors applied, may change in future periods depending on the level of changes

20

to items such as the uncertainty of economic conditions and management's assessment of the level of credit risk within the loan portfolio as a result of such changes, compared to the amount of ACL calculated by the model. The evaluation of qualitative factors is inherently imprecise and requires significant management judgment. See "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements – Note 4. Loans Receivable and Allowance for Credit Losses - Allowance for Credit Losses" for additional information regarding the qualitative factors applied at September 30, 2023.

The ACL and the reserve for off-balance sheet credit exposures were $23.8 million and $4.1 million, respectively at September 30, 2023, compared to $16.4 million and $4.8 million, respectively, at September 30, 2022. The $7.4 million increase in the ACL was due primarily to the outlook for worsening economic forecast conditions in the current year compared to the prior year, along with a reduction in the projected prepayment speeds used in the model for all loan categories. The $656 thousand decrease in the reserve for off-balance sheet credit exposures was due primarily to refining our methodology to account for the estimated credit losses on unfunded commercial construction-to-permanent loans and commitments for the time period after construction is expected to be completed. See "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements – Note 4. Loans Receivable and Allowance for Credit Losses - Allowance for Credit Losses" for additional information regarding the assumptions used in the Company's September 30, 2023 estimate of ACL.

While management utilizes its best judgment and information available, the adequacy of the ACL and reserve for off-balance sheet credit exposures is determined by certain factors outside of the Company's control, such as the performance of our portfolios, changes in the economic environment including economic uncertainty, changes in interest rates, and the view of the regulatory authorities toward classification of assets and the level of ACL and reserve for off-balance sheet credit exposures. Additionally, the level of ACL and reserve for off-balance sheet credit exposures may fluctuate based on the balance and mix of the loan portfolio and off-balance sheet credit exposures. If actual results differ significantly from our assumptions, our ACL and reserve for off-balance sheet credit exposures may not be sufficient to cover inherent losses in our loan portfolio, resulting in additions to our ACL and an increase in the provision for credit losses.

Fair Value Measurements.  The Company uses fair value measurements to record fair value adjustments to certain financial instruments and to determine fair value disclosures in accordance with Accounting Standards Codification ("ASC") 820 and ASC 825. The Company groups its financial instruments at fair value in three levels based on the markets in which the instruments are traded and the reliability of the assumptions used to determine fair value, with Level 1 (quoted prices for identical assets in an active market) being considered the most reliable, and Level 3 having the most unobservable inputs and therefore being considered the least reliable.  The Company bases its fair values on the price that would be received from the sale of an asset in an orderly transaction between market participants at the measurement date.  The Company maximizes the use of observable inputs and minimizes the use of unobservable inputs when measuring fair value.

The Company's AFS securities are measured at fair value on a recurring basis.  Changes in the fair value of AFS securities, not related to credit loss, are recorded, net of tax, as AOCI in stockholders' equity.  The Company primarily uses prices obtained from third-party pricing services to determine the fair value of its AFS securities. Various modeling techniques are used to determine pricing for the Company's securities, including option pricing, discounted cash flow models, and similar techniques. The inputs to these models may include benchmark yields, reported trades, broker/dealer quotes, issuer spreads, benchmark securities, bids, offers and reference data.  All AFS securities are classified as Level 2.

The Company's interest rate swaps are measured at fair value on a recurring basis. The estimated fair values of the interest rate swaps are obtained from the counterparty and are determined by a discounted cash flow analysis using observable market-based inputs. Changes in the fair value of the interest rate swaps are recorded, net of tax, as AOCI in stockholders' equity. The Company did not have any other financial instruments that were measured at fair value on a recurring basis at September 30, 2023.

Recent Accounting Pronouncements

For a discussion of Recent Accounting Pronouncements, see "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Financial Statements – Note 1. Summary of Significant Accounting Policies."

21

Financial Condition

The following table summarizes the Company's financial condition at the dates indicated.

September 30,Change expressed in:
20232022DollarsPercent
(Dollars and shares in thousands)
Total assets$10,177,461$9,624,897$552,5645.7%
AFS securities1,384,4821,563,307(178,825)(11.4)
Loans receivable, net7,970,9497,464,208506,7416.8
Deposits6,051,2206,194,866(143,646)(2.3)
Borrowings2,879,1252,132,154746,97135.0
Stockholders' equity1,044,0541,096,499(52,445)(4.8)
Equity to total assets at end of period10.3%11.4%
Average number of basic shares outstanding133,557135,700(2,143)(1.6)
Average number of diluted shares outstanding133,557135,700(2,143)(1.6)

Loans Receivable. Total loans, net at September 30, 2023 were $7.97 billion, an increase of $506.7 million from September 30, 2022. The increase was due primarily to growth in the commercial real estate loan portfolio and one- to four-family correspondent loan portfolio.

Originating and purchasing loans secured by one- to four-family residential properties is the Bank's primary lending business, resulting in a concentration in residential first mortgage loans secured by properties located in Kansas and Missouri. The Bank also originates and participates in commercial loans, and originates consumer loans and construction loans.

The Bank purchases one- to four-family loans, on a loan-by-loan basis, from a select group of correspondent lenders ("correspondent purchased"). Loan purchases enable the Bank to attain geographic diversification in the one- to four-family loan portfolio. We generally pay a premium of 0.50% to 1.00% of the loan balance to purchase these loans, and 1.00% of the loan balance to purchase the servicing of these loans. The premium paid is amortized against the interest earned over the life of the loan, which reduces the loan yield. If a loan pays off before the scheduled maturity date, the remaining premium is recognized as reduction in interest income. For balance sheet management purposes, we reduced purchases of correspondent loans during the current year, with the intention of correspondent purchases eventually being near zero.

In the past, the Bank has also purchased one- to four-family loans from correspondent and nationwide lenders in bulk loan packages ("bulk purchased"). The majority of the Bank's bulk purchased loans were guaranteed by one seller. The Bank has not experienced any losses with this group of loans since the loan package was purchased in August 2012.

The Bank originates owner-occupied construction-to-permanent loans secured by one- to four-family residential real estate. The majority of these loans are secured by property located within the Bank's Kansas City market area. The Bank's owner-occupied construction-to-permanent loan program combines the construction loan and the permanent loan into one loan, allowing the borrower to secure the same interest rate structure throughout the construction period and the permanent loan term.

The Bank offers a variety of secured consumer loans, including home equity loans and lines of credit, home improvement loans, vehicle loans, and loans secured by savings deposits. The Bank also originates a very limited amount of unsecured loans. Generally, consumer loans are originated in the Bank's market areas. The majority of our consumer loan portfolio is comprised of home equity lines of credit, which have adjustable interest rates. For a majority of the home equity lines of credit, the Bank has the first mortgage or the Bank is in the first lien position.

The Bank's commercial loan portfolio is composed of commercial real estate loans, commercial construction loans and commercial and industrial loans. Our commercial real estate loans include a variety of property types, including retail buildings, senior housing facilities, multi-family dwellings, hotels, and office buildings located in Kansas, Texas, and

22

Missouri, and 13 other states. The Bank's commercial and industrial loan portfolio consists largely of loans secured by accounts receivable, inventory and equipment.

Commercial borrowers are generally required to provide financial information annually, including borrower financial statements, subject property rental rates and income, maintenance costs, updated real estate property tax and insurance payments, and personal financial information for the guarantor(s). This allows the Bank to monitor compliance with loan covenants and review the borrower's performance, including cash flows from operations, debt service coverage, and comparison of performance to projections and year-over-year performance trending. Additionally, the Bank monitors and performs site visits, or in the case of participation loans, obtains updates from the lead bank as needed to determine the condition of the collateral securing the loan. Depending on the financial strength of the project and/or the complexity of the borrower's financials, the Bank may also perform a global analysis of cash flows to account for all other properties owned by the borrower or guarantor. If signs of weakness are identified, the Bank may begin performing more frequent financial and/or collateral reviews or will initiate contact with the borrower, or the lead bank will contact the borrower if the loan is a participation loan, to ensure cash flows from operations are maintained at a satisfactory level to meet the debt requirements. The Bank mitigates the risk of commercial real estate construction lending during the construction period by monitoring inspection reports from an independent third-party, project budget, percentage of completion, on-site inspections and percentage of advanced funds. Commercial and industrial loans are monitored through a review of borrower performance as indicated by borrower financial statements, borrowing base reports, accounts receivable aging reports, and inventory aging reports. These reports are required to be provided by the borrowers monthly, quarterly, or annually depending on the nature of the borrowing relationship. The Bank regularly monitors the level of risk in the entire commercial loan portfolio, including concentrations in such factors as geographic locations, collateral types, tenant brand name, borrowing relationships, and lending relationships in the case of participation loans, among other factors.

23

The following table presents the balance and weighted average rate of our loan portfolio as of the dates indicated. The rate on the portfolio increased 43 basis points during the current year due primarily to one- to four-family correspondent and commercial loan growth at interest rates higher than the existing portfolios, disbursements on higher rate commercial construction loans, and repricing of existing commercial loans to higher market interest rates.

September 30, 2023September 30, 2022
AmountRateAmountRate
(Dollars in thousands)
One- to four-family:
Originated$3,978,8373.39%$3,988,4693.20%
Correspondent purchased2,405,9113.442,201,8863.10
Bulk purchased137,1931.85147,9391.24
Construction69,9743.6866,1642.90
Total6,591,9153.386,404,4583.12
Commercial:
Commercial real estate995,7885.29745,3014.30
Commercial and industrial112,9536.3679,9814.30
Construction178,7465.01141,0625.34
Total1,287,4875.35966,3444.45
Consumer loans:
Home equity95,7238.8392,2036.28
Other9,2565.208,6654.21
Total104,9798.51100,8686.10
Total loans receivable7,984,3813.767,471,6703.33
Less:
ACL23,75916,371
Deferred loan fees/discounts31,33529,736
Premiums/deferred costs(41,662)(38,645)
Total loans receivable, net$7,970,949$7,464,208

24

The following table presents the contractual maturity of our loan portfolio, along with associated weighted average yields, at September 30, 2023. Loans that have adjustable interest rates are shown as maturing in the period during which the contract is due. The table does not reflect the effects of possible prepayments or enforcement of due on sale clauses.

One year or less(1)Over one year to five yearsOver five years to 15 yearsOver 15 yearsTotal
AmountYieldAmountYieldAmountYieldAmountYieldAmountYield
(Dollars in thousands)
One- to four-family:
Originated$1,6594.03%$75,1683.37%$1,184,9272.92%$2,717,0833.64%$3,978,8373.42%
Correspondent purchased1173.7718,0642.58436,6342.461,951,0963.542,405,9113.34
Bulk purchased14.63804.9027,8773.83109,2351.24137,1931.77
Construction(2)16,0202.7153,9544.0369,9743.72
Total1,7774.0293,3123.221,665,4582.814,831,3683.556,591,9153.36
Commercial:
Commercial real estate77,7236.00193,0665.63506,8094.53218,1906.75995,7885.34
Commercial and industrial23,3197.5948,7266.8836,2334.964,6754.07112,9536.29
Construction(2)38,5497.1594,3714.3344,4894.881,3377.43178,7465.10
Total139,5916.58336,1635.45587,5314.58224,2026.701,287,4875.39
Consumer:
Home equity(3)1,29010.911,7106.6541,7368.8450,9878.7795,7238.79
Other6432.167,7075.178476.835918.009,2565.20
Total1,9338.009,4175.4442,5838.8051,0468.78104,9798.47
Total loans receivable$143,3016.57$438,8924.97$2,295,5723.37$5,106,6163.747,984,3813.75
Less:
ACL23,759
Deferred loan fees/discounts31,335
Premiums/deferred costs(41,662)
Total loans receivable, net$7,970,949

(1)Includes demand loans, loans having no stated maturity, and overdraft loans.

(2)Construction loans are presented based upon the contractual maturity date, which includes the permanent financing period for construction-to-permanent loans.

(3)For home equity loans, including those that do not have a stated maturity date, the maturity date calculated assumes the borrower always makes the required minimum payment. The majority of home equity loans assume a maximum term of 240 months.

25

The following table presents, as of September 30, 2023, the amount of loans due after September 30, 2024, and whether these loans have fixed or adjustable interest rates.

FixedAdjustableTotal
(Dollars in thousands)
One- to four-family:
Originated$3,605,008$372,170$3,977,178
Correspondent purchased1,994,557411,2372,405,794
Bulk purchased3,954133,238137,192
Construction53,98515,98969,974
Total5,657,504932,6346,590,138
Commercial:
Commercial real estate270,700647,365918,065
Commercial and industrial39,51350,12189,634
Construction77,84662,351140,197
Total388,059759,8371,147,896
Consumer:
Home equity17,14877,28594,433
Other6,3522,2618,613
Total23,50079,546103,046
Total loans receivable$6,069,063$1,772,017$7,841,080

Loan Activity - The following table summarizes activity in the loan portfolio, along with weighted average rates where applicable, for the periods indicated, excluding changes in ACL, deferred loan fees/discounts, and premiums/deferred costs. Loans that were paid off as a result of refinances are included in repayments. Loan endorsements are not included in the activity in the following table because a new loan is not generated at the time of the endorsement. The endorsed balance and rate are included in the ending loan portfolio balance and rate. Commercial loan renewals are not included in the activity presented in the following table unless new funds are disbursed at the time of renewal. The renewal balance and rate are included in the ending loan portfolio balance and rate.

For the Year Ended
September 30, 2023September 30, 2022
AmountRateAmountRate
(Dollars in thousands)
Beginning balance$7,471,6703.33%$7,096,0733.21%
Originated and refinanced930,3625.961,065,3733.74
Purchased and participations644,0725.59701,6743.46
Change in undisbursed loan funds(99,179)(53,811)
Repayments(956,562)(1,337,034)
Principal (charge-offs)/recoveries, net(106)186
Other(5,876)(791)
Ending balance$7,984,3813.76$7,471,6703.33

26

The following table presents loan origination, refinance, and purchase activity for the periods indicated, excluding endorsement activity, along with associated weighted average rates and percent of total. Commercial loan renewals are not included in the activity in the following table except to the extent new funds are disbursed at the time of renewal. Loan originations, purchases, and refinances are reported together.

For the Year Ended
September 30, 2023September 30, 2022
AmountRate% of TotalAmountRate% of Total
(Dollars in thousands)
Fixed-rate:
One- to four-family$404,5985.47%25.7%$926,2743.41%52.5%
One- to four-family construction39,5995.722.5120,6153.196.8
Commercial:
Real estate43,4087.482.750,6204.082.9
Commercial and industrial40,2387.812.623,8464.141.3
Construction149,0465.899.586,0233.474.9
Home equity6,0808.200.46,7715.760.4
Other4,6206.930.33,9235.660.2
Total fixed-rate687,5895.8743.71,218,0723.4569.0
Adjustable-rate:
One- to four-family342,0934.9721.7230,6403.5113.0
One- to four-family construction28,5455.221.826,0803.311.5
Commercial:
Real estate223,9105.6014.2137,1504.217.8
Commercial and industrial57,2957.283.632,4303.871.8
Construction177,4716.2211.358,0804.943.3
Home equity55,8968.433.662,8324.973.5
Other1,6354.250.11,7633.030.1
Total adjustable-rate886,8455.7556.3548,9754.0131.0
Total originated, refinanced and purchased$1,574,4345.81100.0%$1,767,0473.63100.0%
Purchased and participation loans included above:
Fixed-rate:
Correspondent purchased - one- to four-family$199,8585.20$452,0933.35
Participations and purchases - commercial19,0169.4387,3653.47
Total fixed-rate purchased/participations218,8745.57539,4583.37
Adjustable-rate:
Correspondent purchased - one- to four-family215,9394.86129,2163.49
Participations and purchases - commercial209,2596.3633,0004.87
Total adjustable-rate purchased/participations425,1985.60162,2163.77
Total purchased/participation loans$644,0725.59$701,6743.46

27

One- to Four-Family Loans - The following table presents, for our portfolio of one- to four-family loans, the amount, percent of total, weighted average rate, weighted average credit score, weighted average loan-to-value ("LTV") ratio, and average balance per loan as of September 30, 2023. Credit scores are updated at least annually, with the latest update in September 2023, from a nationally recognized consumer rating agency. The LTV ratios were based on the current loan balance and either the lesser of the purchase price or original appraisal, or the most recent Bank appraisal, if available. In most cases, the most recent appraisal was obtained at the time of origination.

% ofCreditAverage
AmountTotalRateScoreLTVBalance
(Dollars in thousands)
Originated$3,978,83761.0%3.39%77260%$164
Correspondent purchased2,405,91136.93.4476764416
Bulk purchased137,1932.11.8577255288
$6,521,941100.0%3.3777061213

The following table presents originated and correspondent purchased activity in our one- to four-family loan portfolio, excluding endorsement activity, along with associated weighted average rates, weighted average LTVs and weighted average credit scores for the current year.

Credit
AmountRateLTVScore
(Dollars in thousands)
Originated$399,0385.51%75%764
Correspondent purchased415,7975.0276769
$814,8355.2676767

The following table summarizes our one- to four-family loan origination and refinance commitments and one- to four-family correspondent loan purchase commitments as of September 30, 2023, along with associated weighted average rates. It is expected that some of the loan commitments will expire unfunded, so the amounts reflected in the table below are not necessarily indicative of our future cash needs.

AmountRate
(Dollars in thousands)
Originate/refinance$53,4976.62%
Correspondent1,7655.81
$55,2626.60

Commercial Loans - During fiscal year 2023, the Bank originated $463.1 million of commercial loans and entered into commercial loan participations totaling $228.3 million. The Bank processed commercial loan disbursements, excluding lines of credit, of approximately $474.6 million at a weighted average rate of 6.09%.

As of September 30, 2023 and September 30, 2022, the Bank's commercial and industrial gross loan amounts (unpaid principal plus undisbursed amounts) totaled $158.5 million and $100.4 million, respectively, and commitments totaled $2.6 million and $458 thousand, respectively.

28

The following table presents the Bank's commercial real estate and commercial construction loans by type of primary collateral as of the dates indicated. As of September 30, 2023, the Bank had three commercial real estate and commercial construction loan commitments totaling $14.0 million, at a weighted average rate of 7.57%, which are not included in the table below. Because the commitments to pay out undisbursed funds are not cancellable by the Bank, unless the loan is in default, we generally anticipate fully funding the related projects. Of the total commercial undisbursed amounts and commitments outstanding as of September 30, 2023, management anticipates funding approximately $86 million during the December 2023 quarter, $75 million during the March 2024 quarter, $52 million during the June 2024 quarter, and $172 million during the September 2024 quarter or later.

September 30, 2023September 30, 2022
UnpaidUndisbursedGross LoanGross Loan
CountPrincipalAmountAmountAmount
(Dollars in thousands)
Retail building141$265,336$87,163$352,499$230,153
Senior housing36308,76522,442331,207328,259
Multi-family4283,614225,232308,846122,735
Hotel13214,01918,993233,012181,546
Office building81122,1328,789130,921109,653
One- to four-family property36562,7337,53270,26568,907
Single use building3033,99013,20347,19341,908
Other11283,9455,05088,99553,054
820$1,174,534$388,404$1,562,938$1,136,215
Weighted average rate5.25%6.12%5.47%4.56%

The following table summarizes the Bank's commercial real estate and commercial construction loans by state as of the dates indicated.

September 30, 2023September 30, 2022
UnpaidUndisbursedGross LoanGross Loan
CountPrincipalAmountAmountAmount
(Dollars in thousands)
Kansas607$471,114$199,384$670,498$423,797
Texas17269,71878,989348,707280,840
Missouri163261,76170,849332,610296,443
Colorado842,7666,61949,38534,377
Tennessee226,39115,74542,136
Nebraska835,5712,03837,60932,992
Other1567,21314,78081,99367,766
820$1,174,534$388,404$1,562,938$1,136,215

29

The following table presents the Bank's commercial loan portfolio and outstanding loan commitments, categorized by gross loan amount (unpaid principal plus undisbursed amounts) or outstanding loan commitment amount, as of September 30, 2023.

CountAmount
(Dollars in thousands)
Greater than $30 million9$436,940
$15 to $30 million20418,355
$10 to $15 million10122,580
$5 to $10 million32234,433
$1 to $5 million143339,856
Less than $1 million1,217185,888
1,431$1,738,052

Asset Quality

Delinquent and nonaccrual loans and other real estate owned ("OREO"). The following table presents the Company's 30 to 89 day delinquent loans at the dates indicated. The amounts in the table represent the unpaid principal balance of the loans less related charge-offs, if any. Of the loans 30 to 89 days delinquent at September 30, 2023 and 2022, approximately 72% and 73%, respectively, were 59 days or less delinquent. The increase in loans 30 to 89 days delinquent during the current year was due mainly to delinquencies returning to more historical levels as government payment assistance programs expired.

20232022
NumberAmountNumberAmount
(Dollars in thousands)
One- to four-family:
Originated88$9,07848$4,134
Correspondent purchased175,19271,104
Bulk purchased11493913
Construction41,123
Commercial594
Consumer3073024345
145$16,36682$6,496
Loans 30 to 89 days delinquent
to total loans receivable, net0.21%0.09%

30

The following table presents the Company's nonaccrual loans and OREO at the dates indicated. The amounts in the table represent the unpaid principal balance of the loans less related charge-offs, if any. Nonaccrual loans are loans that are 90 or more days delinquent or in foreclosure and other loans required to be reported as nonaccrual pursuant to accounting and/or regulatory reporting requirements and/or internal policies, even if the loans are current. At all dates presented, there were no loans 90 or more days delinquent that were still accruing interest. Non-performing assets include nonaccrual loans and OREO.

September 30,
20232022
NumberAmountNumberAmount
(Dollars in thousands)
Loans 90 or More Days Delinquent or in Foreclosure:
One- to four-family:
Originated24$2,24629$2,919
Correspondent purchased93,410123,737
Bulk purchased294231,148
Commercial122,18381,167
Consumer91139154
568,894619,125
Loans 90 or more days delinquent or in foreclosure
as a percentage of total loans0.11%0.12%
Nonaccrual loans less than 90 Days Delinquent:(1)
One- to four-family:
Originated2$2153$222
Correspondent purchased1282
Bulk purchased
Commercial118177
Consumer119
45155318
Total nonaccrual loans609,409669,443
Nonaccrual loans as a percentage of total loans0.12%0.13%
OREO:
One- to four-family:
Originated(2)$4$307
Correspondent purchased1219
Consumer121
12195328
Total non-performing assets61$9,62871$9,771
Non-performing assets as a percentage of total assets0.09%0.10%

(1)Includes loans required to be reported as nonaccrual pursuant to accounting and/or regulatory reporting requirements and/or internal policies, even if the loans are current.

(2)Real estate-related consumer loans where we also hold the first mortgage are included in the one- to four-family category as the underlying collateral is one- to four-family property.

31

The following table presents the states where the properties securing five percent or more of the total amount of our one- to four-family loans, excluding construction loans, are located and the corresponding balance of loans 30 to 89 days delinquent, 90 or more days delinquent or in foreclosure, and weighted average LTV ratios for loans 90 or more days delinquent or in foreclosure at September 30, 2023. The LTV ratios were based on the current loan balance and either the lesser of the purchase price or original appraisal, or the most recent Bank appraisal, if available. At September 30, 2023, potential losses, after taking into consideration anticipated private mortgage insurance proceeds and estimated selling costs, have been charged-off.

Loans 30 to 89Loans 90 or More Days Delinquent
One- to Four-FamilyDays Delinquentor in Foreclosure
StateAmount% of TotalAmount% of TotalAmount% of TotalLTV
(Dollars in thousands)
Kansas$3,537,36854.2%$8,33157.8%$1,86328.2%53%
Missouri1,120,47017.23,60825.01,58224.057
Other states1,864,10328.62,48017.23,15347.849
$6,521,941100.0%$14,419100.0%$6,598100.0%52

Classified Assets. In accordance with the Bank's asset classification policy, management regularly reviews the problem assets in the Bank's portfolio to determine whether any assets require classification. See "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements – Note 4. Loans Receivable and Allowance for Credit Losses" for asset classification definitions.

The following table presents loans classified as special mention or substandard at the dates presented. The amounts in the table represent the unpaid principal balance of the loans less related charge-offs, if any. The increase in commercial special mention loans at September 30, 2023 compared to September 30, 2022 was due mainly to three loans in a single commercial relationship where the borrower has experienced some performance issues. Since being classified as special mention, these loans have been trending in a positive direction. Management continues to closely monitor the borrower's performance.

September 30, 2023September 30, 2022
Special MentionSubstandardSpecial MentionSubstandard
(Dollars in thousands)
One- to four-family$18,603$19,314$12,950$19,953
Commercial16,4071,2935652,733
Consumer327190306354
$35,337$20,797$13,821$23,040

32

Allowance for Credit Losses. The following table presents the distribution of our ACL and the ratio of ACL to loans receivable, by loan type, at the dates indicated. The increase in the ratio of ACL to loans receivable for commercial loans from September 30, 2022 to September 30, 2023 was due mainly to the outlook for worsening economic forecast conditions in the current year compared to the prior year, along with a reduction in projected prepayment speeds.

September 30, 2023September 30, 2022
% of% of% of% of
ACL toACL toLoans toACL toACL toLoans to
AmountLoansTotalTotalAmountLoansTotalTotal
of ACLRatioACLLoansof ACLRatioACLLoans
(Dollars in thousands)
One- to four-family:
Originated$2,0840.05%8.8%49.9%$2,0120.05%12.3%53.4%
Correspondent purchased2,9720.1212.430.12,7340.1216.729.5
Bulk purchased2070.150.91.72060.141.32.0
Construction650.090.30.9540.080.30.9
Total5,3280.0822.482.65,0060.0830.685.8
Commercial:
Real estate15,5891.5765.612.58,7291.1753.310.0
Commercial and industrial1,1040.984.61.44900.613.01.0
Construction1,4870.836.32.21,9011.3511.61.9
Total18,1801.4176.516.111,1201.1567.912.9
Consumer loans:
Home equity1420.150.61.21360.150.81.2
Other consumer1091.180.50.11091.260.70.1
Total consumer loans2510.241.11.32450.241.51.3
$23,7590.30%100.0%100.0%$16,3710.22%100.0%100.0%

See "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements – Note 1. Summary of Significant Accounting Policies and Note 4. Loans Receivable and Allowance for Credit Losses” for additional information regarding the Bank's ACL.

33

The following tables present ACL activity and related ratios at the dates and for the periods indicated. The Bank adopted ASU 2016-13, Financial Instruments - Credit Losses: Measurement of Credit Losses on Financial Instruments ("CECL") on October 1, 2020. The ratio of NCOs to average non-performing assets during the current year was higher than the prior year due to a net charge-off in the current year compared to a net recovery in the prior year. The ratio of ACL to nonaccrual loans was higher in the current year compared to the prior year due to higher ACL compared to the prior year period. The ratio of ACL to loans receivable, net was higher in the current year compared to the prior year due primarily to a higher ACL balance, mainly related to commercial loans. The ratio of ACL to NCOs for the prior year period was not meaningful as recoveries exceeded loan charge-offs, compared to the current year period where loan charge-offs exceeded recoveries. See "Note 4. Loans Receivable and Allowance for Credit Losses" for additional information related to ACL activity by specific loan categories.

At or For the Year Ended September 30,
202320222021
(Dollars in thousands)
Balance at beginning of period$16,371$19,823$31,527
Adoption of CECL(4,761)
Charge-offs(115)(70)(715)
Recoveries9256237
Net (charge-offs) recoveries(106)186(478)
Provision for credit losses7,494(3,638)(6,465)
Balance at end of period$23,759$16,371$19,823
Ratio of NCOs during the period
to average non-performing assets1.09%(1.59)%3.63%
ACL to nonaccrual loans at end of period252.51173.37147.54
ACL to loans receivable, net at end of period0.300.220.28
ACL to NCOs223xN/M42x

34

The following table presents NCOs, average loans, and NCOs as a percentage of average loans, by loan type, for the periods indicated.

For the Year Ended September 30,
202320222021
NCOsAverage Loans% of Average LoansNCOsAverage Loans% of Average LoansNCOsAverage Loans% of Average Loans
(Dollars in thousands)
One- to four-family:
Originated$(6)$3,981,468%$(129)$3,937,188%$20$3,936,166%
Correspondent2,428,2572,072,6772,010,823
Bulk purchased143,105159,15221191,0290.01
Construction65,74148,07929,893
Total(6)6,618,571(129)6,217,096416,167,911
Commercial:
Real estate(1)875,850(101)692,115(0.01)465637,7120.07
Commercial and industrial7593,8400.084074,1330.0575,219
Construction181,141117,87875,771
Total741,150,8310.01(61)884,126(0.01)465788,7020.06
Consumer:
Home equity2194,1310.02185,514(26)92,495(0.03)
Other178,8850.1938,0300.04(2)8,782(0.02)
Total38103,0160.04493,544(28)101,277(0.03)
$106$7,872,418$(186)$7,194,766$478$7,057,8900.01

Securities. The following table presents the distribution of our securities portfolio, at amortized cost, at the dates indicated. Overall, fixed-rate securities comprised 95% of our securities portfolio at September 30, 2023. The weighted average life ("WAL") is the estimated remaining maturity (in years) after three-month historical prepayment speeds and projected call option assumptions have been applied. Weighted average yields on tax-exempt securities are not calculated on a fully tax-equivalent basis.

September 30, 2023September 30, 2022
AmountYieldWALAmountYieldWAL
(Dollars in thousands)
MBS$901,4401.71%4.7$1,243,2701.57%4.7
Government-sponsored enterprises ("GSE") debentures479,6100.641.9519,9770.612.9
Corporate bonds4,0005.128.64,0005.129.6
Municipal bonds9422.556.91,2432.636.5
$1,385,9921.353.8$1,768,4901.294.2

35

The composition and maturities of the securities portfolio at September 30, 2023 is indicated in the following table by remaining contractual maturity, without consideration of call features or pre-refunding dates, along with associated weighted average yields. The weighted average yields were calculated by multiplying each estimated fair value by its yield and dividing the sum of these results by the total estimated fair value. Yields on tax-exempt investments are not calculated on a fully tax equivalent basis.

1 year or lessMore than 1 to 5 yearsMore than 5 to 10 yearsOver 10 yearsTotal Securities
EstimatedEstimatedEstimatedEstimatedEstimated
FairFairFairFairFair
ValueYieldValueYieldValueYieldValueYieldValueYield
(Dollars in thousands)
MBS$852.15%$58,1612.30%$162,4881.99%$680,0001.59%$900,7341.71%
GSE debentures72,6180.40406,8100.68479,4280.64
Corporate bonds3,3785.123,3785.12
Municipal bonds9422.559422.55
$72,7030.40$464,9710.89$166,8082.05$680,0001.59$1,384,4821.35

The following table summarizes the activity in our securities portfolio for the periods presented. The weighted average yields for the beginning and ending balances are as of the first and last days of the periods presented and are generally derived from recent prepayment activity on the securities in the portfolio. The beginning and ending WALs are the estimated remaining principal repayment terms (in years) after three-month historical prepayment speeds and projected call option assumptions have been applied.

For the Year Ended
September 30, 2023September 30, 2022
AmountYieldWALAmountYieldWAL
(Dollars in thousands)
Beginning balance - carrying value$1,563,3071.29%4.2$2,014,6081.16%3.5
Maturities and repayments(186,860)(323,025)
Net amortization of (premiums)/discounts(3,016)(4,967)
Purchases88,0262.564.3
Change in valuation on AFS securities11,051(211,335)
Ending balance - carrying value$1,384,4821.353.8$1,563,3071.294.2

36

Liabilities. Total liabilities were $9.13 billion at September 30, 2023, compared to $8.53 billion at September 30, 2022. The increase in liabilities between September 30, 2022 and September 30, 2023 was due primarily to an increase in borrowings, partially offset by a decrease in deposits.

Deposits. The following table presents the amount, weighted average rate and percent of total for the components of our deposit portfolio at the dates presented. The decrease in deposits compared to the prior year was mainly in non-maturity deposits, largely retail money market accounts, partially offset by increases in retail certificates of deposit and public unit certificates of deposit. The increase in the deposit portfolio rate during the current year period was due mainly to higher rates on money market accounts and retail certificates of deposit.

At September 30,
20232022
% of% of
AmountRateTotalAmountRateTotal
(Dollars in thousands)
Non-interest-bearing checking$558,326%9.2%$591,387%9.5%
Interest-bearing checking901,9940.1914.91,027,2220.0716.6
Savings480,0910.127.9552,7430.068.9
Money market1,380,6171.9622.81,819,7610.4729.4
Retail certificates of deposit2,533,9543.4741.92,073,5421.3433.5
Commercial certificates of deposit48,7513.560.836,2750.970.6
Public unit certificates of deposit147,4874.442.593,9361.611.5
$6,051,2202.07100.0%$6,194,8660.63100.0%

As of September 30, 2023 and 2022, $789.0 million and $721.8 million, respectively, of our deposit portfolio was uninsured. Of the $789.0 million at September 30, 2023, $425.1 million related to commercial and retail deposit accounts and the remainder was mainly comprised of fully collateralized public unit deposits and intercompany accounts. The uninsured amounts are estimates based on the methodologies and assumptions used for the Bank's regulatory reporting requirements.

The following table sets forth the portion of the Bank's certificates of deposit portfolio, by account, that are in excess of the FDIC insurance limit, by remaining time until maturity, as of September 30, 2023 (dollars in thousands).

3 months or less$72,983
Over 3 through 6 months53,884
Over 6 through 12 months196,181
Over 12 months197,993
$521,041

Borrowings. Total borrowings at September 30, 2023 were $2.88 billion, which was comprised of $2.02 billion in fixed-rate FHLB advances, $365.0 million in variable-rate advances tied to interest rate swaps, and $500.0 million in BTFP borrowings. The $747.0 million increase in borrowings from September 30, 2022 was due mainly to the new BTFP borrowings totaling $500.0 million with a term of one year and a rate of 4.70%. During the current and prior year, the Bank utilized the leverage strategy, as discussed in the "Executive Summary" section above. These borrowings were repaid prior to September 30, 2023 and 2022.

37

The following table presents the maturity of term borrowings, which consist of FHLB advances and BTFP borrowings, along with associated weighted average contractual and effective rates as of September 30, 2023. Amortizing FHLB advances are presented based on their maturity dates versus their quarterly scheduled repayment dates.

Maturity byContractualEffective
Fiscal YearAmountRateRate(1)
(Dollars in thousands)
2024$990,0004.30%3.79%
2025650,0003.302.96
2026575,0002.812.95
2027437,5003.023.13
2028230,3284.943.91
$2,882,8283.633.34

(1)The effective rate includes the impact of interest rate swaps and the amortization of deferred prepayment penalties resulting from FHLB advances previously prepaid.

The following table presents borrowing activity for the periods shown. The borrowings presented in the table have original contractual terms of one year or longer or are tied to interest rate swaps with original contractual terms of one year or longer, and line of credit borrowings are excluded. The effective rate is shown as a weighted average and includes the impact of interest rate swaps and the amortization of deferred prepayment penalties resulting from FHLB advances previously prepaid. The weighted average maturity ("WAM") is the remaining weighted average contractual term in years. The beginning and ending WAMs represent the remaining maturity at each date presented. For new borrowings, the WAMs presented are as of the date of issue. The new FHLB borrowings added during the current year had a WAM of 3.2 years, which is generally a shorter term than what management has selected in prior periods. During the current year, management periodically paid off BTFP borrowings and borrowed new BTFP funds to take advantage of lower interest rates. Because of these transactions, BTFP activity is presented on a net basis in the table below.

For the Year Ended September 30,
20232022
EffectiveEffective
AmountRateWAMAmountRateWAM
(Dollars in thousands)
Beginning balance$2,062,5002.44%2.5$1,590,0001.88%3.3
Maturities and repayments(329,672)2.01(177,500)1.94
New FHLB borrowings650,0004.473.2650,0003.683.7
BTFP, net500,0004.701.0
Ending balance$2,882,8283.341.8$2,062,5002.442.5

38

Maturities of Interest-Bearing Liabilities. The following table presents the maturity and weighted average repricing rate, which is also the weighted average effective rate, of certificates of deposit, split between retail/commercial and public unit amounts, and non-amortizing term borrowings for the next four quarters as of September 30, 2023.

December 31,March 31,June 30,September 30,
2023202420242024Total
(Dollars in thousands)
Retail/Commercial Certificates:
Amount$264,988$270,160$409,119$423,970$1,368,237
Repricing Rate2.60%2.89%3.84%4.37%3.58%
Public Unit Certificates:
Amount$42,718$16,750$30,420$31,898$121,786
Repricing Rate4.30%4.29%4.42%4.61%4.41%
Term Borrowings:
Amount$150,000$65,000$600,000$175,000$990,000
Repricing Rate3.42%2.70%4.25%2.92%3.79%
Total
Amount$457,706$351,910$1,039,539$630,868$2,480,023
Repricing Rate3.03%2.93%4.09%3.98%3.70%

The following table sets forth the WAM information for our certificates of deposit, in years, as of September 30, 2023.

Retail certificates of deposit1.3
Commercial certificates of deposit1.0
Public unit certificates of deposit0.6
Total certificates of deposit1.2

Stockholders' Equity. Stockholders' equity totaled $1.04 billion at September 30, 2023. During the year ended September 30, 2023, the Company paid cash dividends totaling $83.2 million. These cash dividends totaled $0.62 per share and consisted of a $0.28 per share cash true-up dividend related to fiscal year 2022 earnings and four regular quarterly cash dividends of $0.085 per share. On October 24, 2023, the Company announced a regular quarterly cash dividend of $0.085 per share, or approximately $11.3 million, payable on November 17, 2023 to stockholders of record as of the close of business on November 3, 2023.

In conjunction with the securities strategy, the $192.6 million unrealized loss at September 30, 2023 associated with the $1.30 billion of AFS securities that management intended to sell, was recognized in income during the current year. Since the securities were classified as AFS, the unrealized loss was already reflected in stockholders' equity within AOCI. Therefore, the recognition of the unrealized loss in income in the current year did not impact stockholders' equity. See "Part II, Item 8. Financial Statements and Supplementary Data - Notes to Consolidated Financial Statements - Note 15. Accumulated Other Comprehensive Income" for additional information on AOCI.

Consistent with our goal to operate a sound and profitable financial organization, we actively seek to maintain a well-capitalized status for the Bank in accordance with regulatory standards. As of September 30, 2023, the Bank's capital ratios exceeded the well-capitalized requirements. As of September 30, 2023, the Bank also exceeded all internal policy thresholds for sensitivity to changes in interest rates, and the Bank's risk-based tier 1 capital ratio was 16.0%. See "Part II, Item 8. Financial Statements and Supplementary Data - Notes to Consolidated Financial Statements - Note 13. Regulatory Capital Requirements" for additional regulatory capital information.

39

At September 30, 2023, Capitol Federal Financial, Inc., at the holding company level, had $83.4 million in cash on deposit at the Bank. For fiscal year 2024, it is the intention of the Board of Directors to pay out the regular quarterly cash dividend of $0.085 per share, totaling $0.34 per share for the year. To the extent that earnings in fiscal year 2024 exceed $0.34 per share, the Board of Directors will consider the payment of additional dividends. Dividend payments depend upon a number of factors including the Company's financial condition and results of operations, regulatory capital requirements, regulatory limitations on the Bank's ability to make capital distributions to the Company, and the amount of cash at the holding company level.

During the current year, the Company repurchased 2,979,753 shares of common stock at an average price of $7.87 per share. Subsequent to September 30, 2023 and through November 22, 2023, the Company repurchased 700,000 shares at an average price of $5.35 per share. There remains $17.5 million authorized under the existing stock repurchase plan for additional purchases of the Company's common stock. Shares may be repurchased from time to time based upon market conditions, available liquidity and other factors. This plan has no expiration date; however, the FRB of Kansas City's existing approval for the Company to repurchase shares expires in August 2024.

The following table presents regular quarterly cash dividends and special cash dividends paid in calendar years 2023, 2022, and 2021. The amounts represent cash dividends paid during each period.

Calendar Year
202320222021
AmountPer ShareAmountPer ShareAmountPer Share
(Dollars in thousands, except per share amounts)
Regular quarterly dividends paid
Quarter ended March 31$11,319$0.085$11,535$0.085$11,518$0.085
Quarter ended June 3011,3210.08511,5340.08511,5160.085
Quarter ended September 3011,3230.08511,5340.08511,5180.085
Quarter ended December 3111,3100.08511,5080.08511,5350.085
True-up dividends paid37,7010.28029,8500.220
True Blue Capitol dividends paid27,1430.20054,2100.400
Calendar year-to-date dividends paid$45,273$0.340$110,955$0.820$130,147$0.960

40

Rate/Volume Analysis. The table below presents the dollar amount of changes in interest income and interest expense for major components of interest-earning assets and interest-bearing liabilities, comparing fiscal years 2023 to 2022. For the comparison of fiscal years 2022 to 2021, see "Part II, Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations" in the Company's Annual Report on Form 10-K for the fiscal year ended September 30, 2022. For each category of interest-earning assets and interest-bearing liabilities, information is provided on changes attributable to (1) changes in volume, which are changes in the average balance multiplied by the previous year's average rate, and (2) changes in rate, which are changes in the average rate multiplied by the average balance from the previous year. The net changes attributable to the combined impact of both rate and volume have been allocated proportionately to the changes due to volume and the changes due to rate.

For the Year Ended September 30,
2023 vs. 2022
Increase (Decrease) Due to
VolumeRateTotal
(Dollars in thousands)
Interest-earning assets:
Loans receivable$25,441$26,115$51,556
MBS(3,123)2,237(886)
Investment securities11286297
FHLB stock6123,1783,790
Cash and cash equivalents(8,706)34,19825,492
Total interest-earning assets14,23566,01480,249
Interest-bearing liabilities:
Checking(73)825752
Savings(10)199189
Money market(777)15,62514,848
Certificates of deposit(193)32,21532,022
Borrowings14,66457,09671,760
Total interest-bearing liabilities13,611105,960119,571
Net change in net interest income$624$(39,946)$(39,322)

41

Average Balance Sheets. The following table presents the average balances of our assets, liabilities, and stockholders' equity, and the related weighted average yields and rates on our interest-earning assets and interest-bearing liabilities for the periods indicated. For fiscal year 2021 information, see "Part II, Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations" in the Company's Annual Report on Form 10-K for the fiscal year ended September 30, 2022. Weighted average yields are derived by dividing annual income by the average balance of the related assets, and weighted average rates are derived by dividing annual expense by the average balance of the related liabilities, for the periods shown. Average outstanding balances are derived from average daily balances. The weighted average yields and rates include amortization of fees, costs, premiums and discounts, which are considered adjustments to yields/rates. Weighted average yields on tax-exempt securities are not calculated on a fully taxable equivalent basis.

For the Year Ended September 30,
20232022
AverageInterestAverageInterest
OutstandingEarned/Yield/OutstandingEarned/Yield/
AmountPaidRateAmountPaidRate
Assets:(Dollars in thousands)
Interest-earning assets:
One- to four-family loans:
Originated$4,047,209$135,8733.36%$3,985,267$129,3923.25%
Correspondent purchased2,428,25776,3353.142,072,67755,2272.66
Bulk purchased143,1051,9231.34159,1522,0531.29
Total one- to four-family loans6,618,571214,1313.246,217,096186,6723.00
Commercial loans1,150,83157,9914.97884,12637,2234.15
Consumer loans103,0167,9657.7393,5444,6364.96
Total loans receivable(1)7,872,418280,0873.557,194,766228,5313.17
MBS(2)1,150,01318,5201.611,354,08019,4061.43
Investment securities(2)(3)524,9193,5650.68523,1703,2680.62
FHLB stock(4)157,92513,8218.75149,23610,0316.72
Cash and cash equivalents(5)998,79343,7964.321,562,27418,3041.16
Total interest-earning assets10,704,068359,7893.3510,783,526279,5402.59
Other non-interest-earning assets263,713343,311
Total assets$10,967,781$11,126,837
Liabilities and stockholders' equity:
Interest-bearing liabilities:
Checking$961,7791,5040.16$1,056,3037520.07
Savings525,4234880.09543,6092990.06
Money market1,567,54019,4261.241,840,8984,5780.25
Retail certificates2,266,74054,7242.412,203,45227,6641.26
Commercial certificates40,2589932.47103,8656660.64
Wholesale certificates134,6415,1323.81150,6894970.33
Total deposits5,496,38182,2671.505,898,81634,4560.58
Borrowings(6)3,658,015124,2503.383,288,34852,4901.58
Total interest-bearing liabilities9,154,396206,5172.259,187,16486,9460.94
Non-interest-bearing deposits562,023573,954
Other non-interest-bearing liabilities179,373178,526
Stockholders' equity1,071,9891,187,193
Total liabilities and stockholders' equity$10,967,781$11,126,837
Net interest income(7)$153,272$192,594
Net interest-earning assets$1,549,672$1,596,362
Net interest margin(8)(9)1.431.79
Ratio of interest-earning assets to interest-bearing liabilities1.17x1.17x
Operating expense ratio(10)1.04%1.01%

42

(1)Balances are adjusted for unearned loan fees and deferred costs. Loans that are 90 or more days delinquent are included in the loans receivable average balance with a yield of zero percent.

(2)AFS securities are adjusted for unamortized purchase premiums or discounts.

(3)The average balance of investment securities includes an average balance of nontaxable securities of $1.0 million and $1.7 million for the years ended September 30, 2023 and 2022, respectively.

(4)Included in this line, for the years ended September 30, 2023 and September 30, 2022, respectively, is FHLB stock related to the leverage strategy with an average outstanding balance of $41.6 million and $71.0 million, respectively, dividend income of $3.6 million and $4.8 million, respectively, at a weighted average yield of 8.69% and 6.75%, respectively, and FHLB stock not related to the leverage strategy with an average outstanding balance of $116.3 million and $78.2 million, respectively, and dividend income of $10.2 million and $5.2 million, respectively, at a weighted average yield of 8.77% and 6.69%, respectively.

(5)The average balance of cash and cash equivalents includes an average balance of cash related to the leverage strategy of $882.8 million and $1.51 billion during the years ended September 30, 2023 and September 30, 2022, respectively.

(6)Included in this line, for the years ended September 30, 2023 and September 30, 2022, are FHLB borrowings related to the leverage strategy with an average outstanding balance of $924.4 million and $1.58 billion, respectively, and interest paid of $39.7 million and $18.5 million, respectively, at a weighted average rate of 4.24% and 1.15%, respectively, and borrowings not related to the leverage strategy with an average outstanding balance of $2.73 billion and $1.71 billion, respectively, and interest paid of $84.5 million and $34.0 million, respectively, at a weighted average rate of 3.08% and 1.98%, respectively. The FHLB advance amounts and rates included in this line item include the effect of interest rate swaps and are net of deferred prepayment penalties.

(7)Net interest income represents the difference between interest income earned on interest-earning assets and interest paid on interest-bearing liabilities. Net interest income depends on the average balance of interest-earning assets and interest-bearing liabilities, and the interest rates earned or paid on them.

(8)Net interest margin represents net interest income as a percentage of average interest-earning assets.

(9)The table below provides a reconciliation between performance measures presented in accordance with accounting standards generally accepted in the United States of America ("GAAP") and the same performance measures excluding the effects of the leverage strategy and without the net loss on securities transactions associated with the securities strategy, which are not presented in accordance with GAAP. Management believes it is important for comparability purposes to provide the performance measures without the leverage strategy because of the unique nature of the leverage strategy and the net loss on securities transactions due to the non-recurring nature of the securities strategy. The Excluding Leverage Strategy (Non-GAAP) column and the Excluding Securities Strategy (Non-GAAP) column each begin with Actual (GAAP) before applying the respective strategy adjustments. The leverage strategy reduces some of our performance measures due to the amount of earnings associated with the transaction in comparison to the size of the transaction, while increasing our net income. The net loss on securities associated with the securities strategy is non-recurring, outside of the additional $13.3 million of pre-tax net loss that will be reported in the first quarter of fiscal year 2024 related to the sale of the securities in October 2023, and resulted in the Company reporting a net loss for fiscal year 2023.

For the Year Ended September 30,
20232022
ActualLeverageExcluding Leverage StrategySecuritiesExcluding Securities StrategyActualLeverageExcluding Leverage Strategy
(GAAP)Strategy(Non-GAAP)Strategy(Non-GAAP)(GAAP)Strategy(Non-GAAP)
Yield on interest-earning assets3.35%0.10%3.25%2.59%(0.19)%2.78%
Cost of interest-bearing liabilities2.250.232.020.940.040.90
Return on average assets(0.93)0.09(1.02)(1.33)%0.40%0.76(0.09)0.85
Return on average equity(9.48)0.10(9.58)(13.58)4.107.110.266.85
Net interest margin1.43(0.12)1.551.79(0.25)2.04
Efficiency Ratio(626.63)(53.24)(573.39)(691.94)65.3152.39(0.87)53.26
Earnings Per Share$(0.76)$(1.09)$0.33

(10)The operating expense ratio represents non-interest expense as a percentage of average assets.

43

Comparison of Operating Results for the Years Ended September 30, 2023 and 2022

The Company recognized net loss of $101.7 million, or $(0.76) per share, for the current year, compared to net income of $84.5 million, or $0.62 per share, for the prior year. The net loss for the current year resulted from the securities strategy, specifically, the recognition of the impairment loss on the securities sold in October 2023. Excluding the effects of the securities strategy, earnings per share would have been $0.33 for the current year. The decrease in earnings per share from the prior year, excluding the effects of the securities strategy, was due primarily to lower net interest income, along with recording a provision for credit losses of $6.8 million for the current year compared to a release of provision of $4.6 million for the prior year. The net interest margin decreased 36 basis points, from 1.79% for the prior year to 1.43% for the current year. Excluding the effects of the leverage strategy, the net interest margin decreased 49 basis points, from 2.04% for the prior year to 1.55% for the current year. The decrease in the net interest margin excluding the effects of the leverage strategy was due mainly to an increase in the cost of borrowings and deposits, which exceeded the increase in loan yields.

Interest and Dividend Income

The following table presents the components of interest and dividend income for the years presented, along with the change measured in dollars and percent.

For the Year Ended
September 30,Change Expressed in:
20232022DollarsPercent
(Dollars in thousands)
INTEREST AND DIVIDEND INCOME:
Loans receivable$280,087$228,531$51,55622.6%
Cash and cash equivalents43,79618,30425,492139.3
MBS18,52019,406(886)(4.6)
FHLB stock13,82110,0313,79037.8
Investment securities3,5653,2682979.1
Total interest and dividend income$359,789$279,540$80,24928.7

The increase in interest income on loans receivable was due to an increase in the weighted average yield on, and the average balance of, the loan portfolio. The increase in the average balance was mainly in the correspondent one-to four-family and commercial real estate loan portfolios. The increase in the weighted average yield was due primarily to originations and purchases at higher market yields, as well as disbursements on commercial construction loans at rates higher than the overall portfolio rate and upward repricing of existing adjustable-rate loans due to higher market interest rates. The increase in interest income on cash and cash equivalents was due to a higher yield on cash as a result of an increase in FRB interest rates. The increase in dividend income on FHLB stock was due mainly to a higher FHLB dividend rate compared to the prior fiscal year, along with an increase in the average balance of FHLB stock due to an increase in FHLB borrowings not associated with the leverage strategy.

Interest Expense

The following table presents the components of interest expense for the years presented, along with the change measured in dollars and percent.

For the Year Ended
September 30,Change Expressed in:
20232022DollarsPercent
(Dollars in thousands)
INTEREST EXPENSE:
Borrowings$124,250$52,490$71,760136.7%
Deposits82,26734,45647,811138.8
Total interest expense$206,517$86,946$119,571137.5

44

The increase in interest expense on borrowings was due primarily to an increase in the average balance and weighted average rate on borrowings not associated with the leverage strategy, along with an increase in the weighted average rate on the borrowings associated with the leverage strategy compared to the prior year. Interest expense on borrowings not associated with the leverage strategy increased due to new borrowings added during the current year, at market interest rates higher than the overall portfolio rate, to replace maturing advances, meet deposit withdrawals, and fund other operational needs. Interest expense on borrowings associated with the leverage strategy increased $21.2 million compared to the prior year due to an increase in the weighted average rates paid on leverage strategy borrowings, partially offset by reduced usage in the current year compared to the prior year. The increase in interest expense on deposits was due to an increase in the weighted average rate paid on the deposit portfolio, primarily retail certificates of deposit and money market accounts.

Provision for Credit Losses

The Bank recorded a provision for credit losses during the current year of $6.8 million, compared to a release of provision of $4.6 million during the prior year. The provision for credit losses in the current year was comprised of a $7.5 million increase in the ACL for loans and a $656 thousand decrease in reserve for off-balance sheet credit exposures. The provision for credit losses associated with the ACL was due primarily to the outlook for worsening economic forecast conditions in the current year compared to the prior year, along with a reduction in the projected prepayment speeds used in the model for all loan categories. The release of provision for credit losses associated with the reserve for off-balance sheet credit exposures was due primarily to refining our methodology to account for the estimated credit losses on unfunded commercial construction-to-permanent loans and commitments for the time period after construction is expected to be completed.

Non-Interest Income

The following table presents the components of non-interest income for the years presented, along with the change measured in dollars and percent.

For the Year Ended
September 30,Change Expressed in:
20232022DollarsPercent
(Dollars in thousands)
NON-INTEREST INCOME:
Deposit service fees$12,745$13,798$(1,053)(7.6)%
Insurance commissions3,4872,94754018.3
Net loss from securities transactions(192,622)(192,622)N/A
Other non-interest income4,9356,085(1,150)(18.9)
Total non-interest income$(171,455)$22,830$(194,285)(851.0)

The decrease in deposit service fees was due primarily to a change in the fee structure of certain deposit products after the digital transformation, an increase in debit card expenses, and waiving certain fees for several weeks after the digital transformation. The increase in insurance commissions was due primarily to annual contingent insurance commissions received being higher than anticipated and the related accrual adjustments, along with overall commissions being higher in the current year due mainly to growth and strong retention on personal policies and continued success growing our commercial policies. The net loss from securities transactions relates to the Bank's securities strategy discussed above. The decrease in other non-interest income was due mainly to gains on a loan-related financial derivative agreement included in the prior year, with no such market value gains in the current year, along with a decrease in income on bank-owned life insurance compared to the prior year due to a reduction in the yield and death benefits received during the current year.

45

Non-Interest Expense

The following table presents the components of non-interest expense for the years presented, along with the change measured in dollars and percent.

For the Year Ended
September 30,Change Expressed in:
20232022DollarsPercent
(Dollars in thousands)
NON-INTEREST EXPENSE:
Salaries and employee benefits$51,491$56,600$(5,109)(9.0)%
Information technology and related expense23,42518,3115,11427.9
Occupancy, net14,23614,370(134)(0.9)
Regulatory and outside services6,0396,192(153)(2.5)
Federal insurance premium4,4563,0201,43647.5
Advertising and promotional4,3055,178(873)(16.9)
Deposit and loan transaction costs2,6942,797(103)(3.7)
Office supplies and related expense2,4991,95154828.1
Other non-interest expense4,7894,4323578.1
Total non-interest expense$113,934$112,851$1,0831.0

The decrease in salaries and employee benefits was attributable mainly to lower incentive compensation in the current year, along with a reduction in loan commissions due to lower loan origination activity, and an increase in capitalized payroll costs related to the digital transformation. The increase in information technology and related expenses was due mainly to third-party project management expenses associated with the digital transformation, along with higher software licensing expenses due to agreement renewals at higher costs and new agreements associated with the digital transformation. The decrease in advertising and promotional expense was due mainly to the timing of campaigns. The increase in federal insurance premium expense was due mainly to an increase in the FDIC assessment rate. The increase in office supplies and related expense was due primarily to an increase in postage, along with the write-off of the Bank's remaining inventory of unissued non-contactless debit cards, which have now become obsolete. The increase in other non-interest expense was due mainly to expenses associated with the collateral received on the Bank's interest rate swap agreements.

The Company's efficiency ratio was (626.63)% for the current year compared to 52.39% for the prior year. Excluding the effects of the securities strategy, the efficiency ratio would have been 65.31% for the current year. The change in the efficiency ratio, excluding the securities strategy, was due primarily to lower net interest income. The efficiency ratio is a measure of a financial institution's total non-interest expense as a percentage of the sum of net interest income (pre-provision for credit losses) and non-interest income. A higher value generally indicates that it is costing the financial institution more money to generate revenue, relative to its net interest income and non-interest income.

46

Income Tax Expense

The following table presents pretax income, income tax expense, and net income for the years presented, along with the change measured in dollars and percent and effective tax rate.

For the Year Ended
September 30,Change Expressed in:
20232022DollarsPercent
(Dollars in thousands)
(Loss) income before income tax (benefit) expense$(138,955)$107,203$(246,158)(229.6)%
Income tax (benefit) expense(37,296)22,750(60,046)(263.9)
Net (loss) income$(101,659)$84,453$(186,112)(220.4)
Effective Tax Rate26.8%21.2%

The income tax benefit in the current year was a result of the pretax loss. The pretax loss, combined with the Company's permanent differences, contributed to the increase in the effective tax rate. Generally, the Company's permanent differences lower the effective tax rate when the Company has pretax income and tax expense, but as a result of the current year pretax loss, the Company's permanent differences have the impact of raising the effective tax rate.

Fiscal Year 2024 Outlook

Salaries and employee benefits expense is expected to be $5 million higher in fiscal year 2024 as compared to fiscal year 2023 due to an anticipated increase in incentive compensation, merit increases, the filling of vacant positions, and a reduction in capitalized payroll costs which were related to the digital transformation in fiscal year 2023. Information technology and related expenses are anticipated to be $3 million lower in fiscal year 2024 as compared to fiscal year 2023 due to a reduction in professional services costs related to the digital transformation. Now that the digital transformation is complete, these professional services are no longer necessary. Income from deposit service fees is anticipated to be approximately $1 million lower in fiscal year 2024 as compared to fiscal year 2023 due to changes in the fee structure of certain deposit products after the digital transformation, which is in line with industry trends. In the first quarter of fiscal year 2024, $13.3 million of net pre-tax losses will be recognized on the sale of securities in October 2023. Management anticipates the effective tax rate for fiscal year 2024 will be approximately 19% to 20%.

Comparison of Operating Results for the Years Ended September 30, 2022 and 2021

For this discussion, see "Part II, Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Comparison of Operating Results for the Years Ended September 30, 2022 and 2021" in the Company's Annual Report on Form 10-K for the fiscal year ended September 30, 2022.

Liquidity and Capital Resources

Liquidity refers to our ability to generate sufficient cash to fund ongoing operations, to repay maturing certificates of deposit and other deposit withdrawals, to repay maturing borrowings, and to fund loan commitments. Liquidity management is both a daily and long-term function of our business management. The Company's most available liquid assets are represented by cash and cash equivalents and AFS securities. The Bank's primary sources of funds are deposits, FHLB borrowings, repayments and maturities of outstanding loans and MBS and other short-term investments, and funds provided by operations. The Bank's long-term borrowings primarily have been used to manage long-term liquidity needs and the Bank's interest rate risk with the intention to improve the earnings of the Bank while maintaining capital ratios that meet or exceed the regulatory standards for well-capitalized financial institutions. In addition, the Bank's focus on managing risk has provided additional liquidity capacity by maintaining a balance of MBS and investment securities available as collateral for borrowings.

We generally intend to manage cash reserves sufficient to meet short-term liquidity needs, which are routinely forecasted for 10, 30, and 365 days. Additionally, on a monthly basis, we perform a liquidity stress test in accordance with the Interagency Policy Statement on Funding and Liquidity Risk Management. The liquidity stress test incorporates both short-term and long-term liquidity scenarios in order to identify and to quantify liquidity risk. Management also monitors key liquidity

47

statistics related to items such as wholesale funding gaps, borrowings capacity, and available unpledged collateral, as well as various liquidity ratios.

In the event short-term liquidity needs exceed available cash, the Bank has access to a line of credit at the FHLB in addition to the FRB of Kansas City's discount window, as well as the BTFP through March 2024. Per FHLB's lending guidelines, total FHLB borrowings cannot exceed 40% of Bank Call Report total assets without the pre-approval of FHLB senior management. The Bank's FHLB borrowing limit was 50% of Bank Call Report total assets as of September 30, 2023, as approved by the president of FHLB. FHLB borrowings are secured by certain qualifying loans pursuant to a blanket collateral agreement with FHLB. When the leverage strategy is in place, the Bank maintains the resulting excess cash reserves from the FHLB borrowings at the FRB of Kansas City, which can be used to meet any short-term liquidity needs. Additionally, FHLB borrowings may exceed 40% of Bank Call Report total assets if the Bank continues its leverage strategy and FHLB senior management continues to approve the Bank's borrowing limit being in excess of 40% of Call Report total assets. All or a portion of the short-term FHLB borrowings in conjunction with the leverage strategy can be repaid at maturity, if necessary or desired. The amount that can be borrowed from the FRB of Kansas City's discount window is based upon the fair value of securities pledged as collateral. Management tests the Bank's access to the FRB of Kansas City's discount window annually with a nominal overnight borrowing. The amount that can be borrowed under the BTFP is based upon the par value of securities pledged as collateral, the term can be up to one year in length, and the borrowings can be prepaid without penalty. At September 30, 2023, the amount of securities pledged for the discount window and BTFP was $516.0 million, at par.

If management observes unusual trends in the amount and frequency of line of credit utilization and/or short-term borrowings that is not in conjunction with a planned strategy, such as the leverage strategy, the Bank will likely utilize long-term wholesale borrowing sources such as FHLB advances and/or repurchase agreements to provide long-term, fixed-rate funding. The maturities of these long-term borrowings are generally staggered in order to mitigate the risk of a highly negative cash flow position at maturity. The Bank's internal policy limits total borrowings to 55% of total assets. At September 30, 2023, the Bank had total borrowings, at par, of $2.88 billion, or approximately 28% of total assets. The borrowings balance was composed of $2.38 billion of FHLB advances and $500.0 million related to the BTFP. Of this amount, $990.0 million is scheduled to mature in the next 12 months. Management estimated that the Bank had $2.71 billion in additional liquidity available at September 30, 2023 based on the Bank's blanket collateral agreement with FHLB and unencumbered securities.

At September 30, 2023, the Bank had no repurchase agreements. The Bank may enter into repurchase agreements as management deems appropriate, not to exceed 15% of total assets, and subject to the total borrowings internal policy limit of 55% as discussed above.

The Bank could utilize the repayment and maturity of outstanding loans, MBS, and other investments for liquidity needs rather than reinvesting such funds into the related portfolios. The Bank has access to other sources of funds for liquidity purposes, such as brokered and public unit certificates of deposit. As of September 30, 2023, the Bank's policy allowed for combined brokered and public unit certificates of deposit up to 15% of total deposits. At September 30, 2023, the Bank did not have any brokered certificates of deposit and public unit certificates of deposit were approximately 2% of total deposits. The Bank had pledged securities with an estimated fair value of $178.4 million as collateral for public unit certificates of deposit at September 30, 2023. The securities pledged as collateral for public unit certificates of deposit are held under joint custody with FHLB and generally will be released upon deposit maturity.

At September 30, 2023, $1.49 billion of the Bank's certificate of deposit portfolio was scheduled to mature within the next 12 months, including $121.8 million of public unit certificates of deposit and $32.8 million of commercial certificates of deposit. Based on our deposit retention experience and our current pricing strategy, we anticipate the majority of the maturing retail certificates of deposit will renew or transfer to other deposit products of the Bank at prevailing rates, although no assurance can be given in this regard.  Due to the nature of public unit certificates of deposit and commercial certificates of deposit, retention rates are not as predictable as for retail certificates of deposit.

The Company is a party to financial instruments with off-balance sheet risk in the normal course of business to meet the financing needs of customers. These financial instruments consist primarily of commitments to originate, purchase, or participate in loans or fund lines of credit. Additionally, the Company has investments in several low-income housing partnerships and, under the terms of the agreements, the Company has a commitment to fund a specified amount that will be due in installments over the life of the agreements. See "Part II, Item 8. Financial Statements and Supplementary Data –

48

FY 2022 10-K MD&A

SEC filing source: 0001490906-22-000038.

Extracted structurally from real Item 7 body heading to real Item 7A/8 boundary. Confidence: high. Filing date: 2022-11-23. Report date: 2022-09-30.

Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

The following discussion and analysis is intended to assist in understanding the financial condition, results of operations, liquidity, and capital resources of the Company. The Bank comprises almost all of the consolidated assets and liabilities of the Company and the Company is dependent primarily upon the performance of the Bank for the results of its operations. Because of this relationship, references to management actions, strategies and results of actions apply to both the Bank and the Company except where the context indicates otherwise.

Executive Summary

The following summary should be read in conjunction with the Management's Discussion and Analysis of Financial Condition and Results of Operations section in its entirety.

The Company recognized net income of $84.5 million, or $0.62 per share, for fiscal year 2022 compared to net income of $76.1 million, or $0.56 per share, for the prior fiscal year. The $8.4 million, or 11.0%, increase in net income was due to an increase in net interest income, partially offset by higher income tax expense and a lower negative provision for credit losses. The net interest margin was 1.79% for the current year compared to 1.90% for the prior year. When the leverage strategy discussed below is in place, it reduces the net interest margin due to the amount of earnings from the transaction in comparison to the size of the transaction. Excluding the effects of the leverage strategy, the net interest margin would have been 2.04% in the current year, a 14 basis point increase from the prior year. The increase in net interest margin excluding the effects of the leverage strategy was due mainly to a reduction in the weighted average cost of retail certificates of deposit. During the latter portion of the current year, as market interest rates increased, the Bank's cost of borrowings and deposits began increasing at a faster pace than the yield on assets. Management anticipates this may continue in the near term.

At times, the Bank has utilized a leverage strategy to increase earnings. The leverage strategy during the current year involved borrowing up to $2.60 billion by entering into short-term FHLB advances. The borrowings were repaid prior to each quarter end. The proceeds from the borrowings, net of the required FHLB stock holdings which yielded 6.75% during the current year, were deposited at the Federal Reserve Bank of Kansas City ("FRB of Kansas City"). Net income attributable to the leverage strategy is largely derived from the dividends received on FHLB stock holdings, plus the net interest rate spread between the yield on the cash deposited at the FRB of Kansas City and the rate paid on the related FHLB borrowings, less applicable federal insurance premiums and estimated taxes. Net income attributable to the leverage strategy was $3.1 million during the current year. Management continuously monitors the net interest rate spread and overall profitability of the strategy. It is expected that the strategy will be utilized as long as it remains profitable and/or the borrowing capacity and available capital does not need to be used for other operational purposes.

Total assets were $9.62 billion at September 30, 2022, a decrease of $6.3 million from September 30, 2021. Loans receivable increased $383.1 million, or 5.4%, during the current year to $7.46 billion at September 30, 2022. The loan growth was primarily in the one-to four-family correspondent and commercial loan portfolios. This growth was funded by cash flows from the securities portfolio and FHLB borrowings. The deposit portfolio decreased $402.5 million during the current year, to $6.19 billion at September 30, 2022. The decrease was primarily in the certificate of deposit portfolio, partially offset by increases in the retail checking, savings and money market accounts. During the third quarter of fiscal year 2022, management began increasing offered rates on certificates of deposit, which slowed the runoff in this portfolio. Due to deposit outflows and loan growth, the Bank entered into additional FHLB borrowings during the second half of the current fiscal year. FHLB borrowings increased $549.3 million during the year, to $2.13 billion at September 30, 2022. If deposit outflows continue, the Bank will likely increase FHLB borrowings. If that occurs, the leverage strategy transaction amount may decrease due to borrowing, collateral capacity and capital levels. Stockholder's equity was $1.10 billion at September 30, 2022, a decrease of $145.8 million from September 30, 2021. The decrease was due almost entirely to a reduction in AOCI as a result of changes in the fair value of AFS securities due to an increase in market interest rates during the year. The unrealized losses on AFS securities increased $211.3 million, resulting in a $159.8 million reduction in AOCI, net of tax.

The Bank's asset quality continued to remain strong during the current fiscal year, reflected in low delinquency and charge-off ratios. At September 30, 2022, loans 30 to 89 days delinquent were 0.09% of total loans receivable, net, and loans 90 or more days delinquent or in foreclosure were 0.12% of total loans receivable, net. The ratio of net charge-offs (recoveries) ("NCOs") during the current year to average loans outstanding during the current year was 0.00%.

17

At September 30, 2022, the Bank had a one-year gap position of $(1.14) billion, or (11.9)% of total assets, meaning the amount of interest-bearing liabilities exceeds the amount of interest-earning assets maturing or repricing during the same period. See additional discussion in "Part II, Item 7A. Quantitative and Qualitative Disclosures About Market Risk."

Management is in the process of implementing a new core processing system ("digital transformation") for the Bank, which is expected to be operational by September 2023. We expect the new platform will allow us to introduce new products and services quickly to drive better efficiencies and provide a more personalized experience for our customers. Our customers will experience a more modern internet banking experience, including both desktop and mobile. Internet banking will deliver real-time alerts and provide our customers the ability to manage their own debit cards. Our customers will also have multiple options for real-time payments, which positions the Bank for faster payment channels in the future. Management anticipates information technology and related expenses will increase in fiscal year 2023 in conjunction with the digital transformation. See additional discussion in the "Comparison of Operating Results for the Years Ended September 30, 2022 and 2021" section below.

Critical Accounting Estimates

Our most critical accounting estimates are the methodologies used to determine the ACL and reserve for off-balance sheet credit exposures and fair value measurements.  These estimates are important to the presentation of our financial condition and results of operations, involve a high degree of complexity, and require management to make difficult and subjective judgments that may require assumptions about highly uncertain matters.  The use of different judgments, assumptions, and estimates could affect reported results materially.  These critical accounting estimates and their application are reviewed at least annually by our audit committee. The following is a description of our critical accounting estimates and an explanation of the methods and assumptions underlying their application.

Allowance for Credit Losses and Reserve for Off-Balance Sheet Credit Exposures. The ACL is a valuation amount that is deducted from the amortized cost basis of loans and represents management's estimate of lifetime credit losses expected on the Company's loan portfolio as of the balance sheet date. The reserve for off-balance sheet credit exposures represents expected credit losses on unfunded portions of existing loans and commitments to originate or purchase loans that are not unconditionally cancellable by the Company.

Management estimates the ACL by projecting future loss rates which are dependent upon forecasted economic indices and applying qualitative factors when deemed appropriate by management. The key assumptions used in projecting future loss rates include the economic forecast, the forecast and reversion to mean time periods, and prepayment and curtailment assumptions. The assumptions are used to calculate and aggregate estimated cash flows for the time period that remains in each loan's contractual life. The cash flows are discounted back to the balance sheet date using each loan's effective yield, to arrive at a present value of future cash flows, which is compared to the amortized cost basis of the loan pool to determine the amount of ACL required by the calculation. Management then considers qualitative factors when assessing the overall level of ACL. See "Allowance for Credit Losses on Loans Receivable" and "Reserve for Off-Balance Sheet Credit Exposures" within "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements – Note 1. Summary of Significant Accounting Policies" for additional information.

One of the most significant judgments used in projecting loss rates when estimating the ACL and reserves for off-balance sheet credit exposures is the macro-economic forecast provided by a third party. The economic indices sourced from the macro-economic forecast and used in projecting loss rates are the national unemployment rate, changes in commercial real estate prices, changes in home values, and changes in the United States gross domestic product. The economic index used in the calculation to which the calculation is most sensitive is the national unemployment rate. Each reporting period, several macro-economic forecast scenarios are considered by management. Management selects the macro-economic forecast(s) that is/are most reflective of expectations at that point in time. Changes in the macro-economic forecast, especially for the national unemployment rate, could significantly impact the calculated estimated credit losses between reporting periods.

Other key assumptions in the calculation of the ACL and reserve for off-balance sheet credit exposures estimates include the forecast and reversion to mean time periods and prepayment and curtailment assumptions. The calculation is less sensitive to these assumptions than the macro-economic forecasts. The macro-economic forecast is applied for a reasonable and supportable time period before reverting to long-term historical averages for each economic index. The forecast and reversion to mean time period used for each economic index at September 30, 2022 was four quarters. Prepayment and

18

curtailment assumptions are based on the Company's historical experience and are adjusted by management as deemed necessary. The prepayment and curtailment assumptions vary based on loan product type.

The ACL and reserves for off-balance sheet credit exposures may be materially affected by qualitative factors, especially during periods of economic uncertainty, for items not reflected in the economic forecast and/or discounted cash flow model, but which are deemed appropriate by management's current assessment of the risks related to the loan portfolio and/or external factors. Such qualitative factors may include changes in the Bank's loan portfolio composition and credit concentrations, changes in the balances and/or trends in asset quality and/or loan credit performance, changes in lending underwriting standards, the effect of other external factors such as significant unique events or conditions, and actual and/or expected changes in economic conditions, real estate values, and/or other economic developments. The qualitative factors applied by management at September 30, 2022 were (1) economic uncertainty that may not be adequately captured in the third party economic forecast scenarios and (2) other management considerations related to commercial loans to account for credit risks not fully reflected in the discounted cash flow model. The qualitative factors applied at September 30, 2022, and the importance and levels of the qualitative factors applied, may change in future periods depending on the level of changes to items such as the uncertainty of economic conditions and management's assessment of the level of credit risk within the loan portfolio as a result of such changes, compared to the amount of ACL calculated by the model. The evaluation of qualitative factors is inherently imprecise and requires significant management judgment. See "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements – Note 4. Loans Receivable and Allowance for Credit Losses - Allowance for Credit Losses" for additional information regarding the qualitative factors applied at September 30, 2022.

The ACL and the reserves for off-balance sheet credit exposures was $16.4 million and $4.8 million, respectively at September 30, 2022, compared to $19.8 million and $5.7 million, respectively, at September 30, 2021. The $3.5 million decrease in the ACL and $992 thousand decrease in the reserves for off-balance sheet credit exposures was primarily attributable to a reduction in commercial loan qualitative factors, partially offset by an increase related to (1) growth in the loan portfolio and an increase in the balance of off-balance sheet credit exposures and (2) a less favorable economic forecast compared to the prior year. See "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements – Note 4. Loans Receivable and Allowance for Credit Losses - Allowance for Credit Losses" for additional information regarding the assumptions used in the Company's September 30, 2022 estimate of ACL.

While management utilizes its best judgment and information available, the adequacy of the ACL and reserve for off-balance sheet credit exposures is determined by certain factors outside of the Company's control, such as the performance of our portfolios, changes in the economic environment including economic uncertainty, changes in interest rates, and the view of the regulatory authorities toward classification of assets and the level of ACL and reserves for off-balance sheet credit exposures. Additionally, the level of ACL and reserves for off-balance sheet credit exposures may fluctuate based on the balance and mix of the loan portfolio and off-balance sheet credit exposures. If actual results differ significantly from our assumptions, our ACL and reserve for off-balance sheet credit exposures may not be sufficient to cover inherent losses in our loan portfolio, resulting in additions to our ACL and an increase in the provision for credit losses.

Fair Value Measurements.  The Company uses fair value measurements to record fair value adjustments to certain financial instruments and to determine fair value disclosures in accordance with Accounting Standards Codification ("ASC") 820 and ASC 825. The Company groups its financial instruments at fair value in three levels based on the markets in which the instruments are traded and the reliability of the assumptions used to determine fair value, with Level 1 (quoted prices for identical assets in an active market) being considered the most reliable, and Level 3 having the most unobservable inputs and therefore being considered the least reliable.  The Company bases its fair values on the price that would be received from the sale of an asset in an orderly transaction between market participants at the measurement date.  The Company maximizes the use of observable inputs and minimizes the use of unobservable inputs when measuring fair value.

The Company's AFS securities are measured at fair value on a recurring basis.  Changes in the fair value of AFS securities, not related to credit loss, are recorded, net of tax, as AOCI in stockholders' equity.  The Company primarily uses prices obtained from third-party pricing services to determine the fair value of its AFS securities. Various modeling techniques are used to determine pricing for the Company's securities, including option pricing, discounted cash flow models, and similar techniques. The inputs to these models may include benchmark yields, reported trades, broker/dealer quotes, issuer spreads, benchmark securities, bids, offers and reference data.  All AFS securities are classified as Level 2.

19

The Company's interest rate swaps are measured at fair value on a recurring basis. The estimated fair values of the interest rate swaps are obtained from the counterparty and are determined by a discounted cash flow analysis using observable market-based inputs. Changes in the fair value of the interest rate swaps are recorded, net of tax, as AOCI in stockholders' equity. The Company did not have any other financial instruments that were measured at fair value on a recurring basis at September 30, 2022.

Recent Accounting Pronouncements

For a discussion of Recent Accounting Pronouncements, see "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Financial Statements – Note 1. Summary of Significant Accounting Policies."

Financial Condition

The following table summarizes the Company's financial condition at the dates indicated.

September 30,Change expressed in:
20222021DollarsPercent
(Dollars and shares in thousands)
Total assets$9,624,897$9,631,246$(6,349)(0.1)%
AFS securities1,563,3072,014,608(451,301)(22.4)
Loans receivable, net7,464,2087,081,142383,0665.4
Deposits6,194,8666,597,396(402,530)(6.1)
Borrowings2,132,1541,582,850549,30434.7
Stockholders' equity1,096,4991,242,273(145,774)(11.7)
Equity to total assets at end of period11.4%12.9%
Average number of basic shares outstanding135,700135,4812190.2
Average number of diluted shares outstanding135,700135,4962040.2

Loans Receivable. Total loans, net at September 30, 2022 was $7.46 billion, an increase of $383.1 million from September 30, 2021. The increase was primarily due to growth in the one- to four-family correspondent loan portfolio and commercial real estate and construction loan portfolio, along with a slow down in one- to four-family prepayment speeds due to higher market interest rates.

Originating and purchasing loans secured by one- to four-family residential properties is the Bank's primary lending business, resulting in a concentration in residential first mortgage loans secured by properties located in Kansas and Missouri. The Bank also originates and participates in commercial loans, and originates consumer loans and construction loans.

The Bank purchases one- to four-family loans, on a loan-by-loan basis, from a select group of correspondent lenders ("correspondent purchased"). Loan purchases enable the Bank to attain geographic diversification in the one- to four-family loan portfolio. We generally pay a premium of 0.50% to 1.0% of the loan balance to purchase these loans, and 1.0% of the loan balance to purchase the servicing of these loans. The premium paid is amortized against the interest earned over the life of the loan, which reduces the loan yield. If a loan pays off before the scheduled maturity date, the remaining premium is recognized as reduction in interest income. During fiscal year 2021, the Bank recognized a significant amount of premium amortization due to prepayment and endorsement activity. Prepayment and endorsement activity slowed significantly during the last half of the current fiscal year due to the increase in market interest rates.

In the past, the Bank has also purchased one- to four-family loans from correspondent and nationwide lenders in bulk loan packages ("bulk purchased"). The majority of the Bank's bulk purchased loans were guaranteed by one seller. The Bank has not experienced any losses with this group of loans since the loan package was purchased in August 2012.

The Bank originates owner-occupied construction-to-permanent loans secured by one- to four-family residential real estate. The majority of these loans are secured by property located within the Bank's Kansas City market area. The Bank's owner-occupied construction-to-permanent loan program combines the construction loan and the permanent loan into one loan,

20

allowing the borrower to secure the same interest rate structure throughout the construction period and the permanent loan term.

As of September 30, 2022, there were $178.0 million of adjustable-rate one- to four-family loans in the portfolio for which the repricing index was tied to LIBOR, which is being discontinued and will no longer be available after June 30, 2023. The Bank's one- to four-family loan agreements allow the Bank to choose a new alternative reference rate based upon comparable information if the current index is no longer available. During the June 30, 2019 quarter, the Bank discontinued the use of LIBOR for the origination of adjustable-rate one- to four-family loans and no longer purchases correspondent one- to four-family loans that use LIBOR.

The Bank offers a variety of secured consumer loans, including home equity loans and lines of credit, home improvement loans, vehicle loans, and loans secured by savings deposits. The Bank also originates a very limited amount of unsecured loans. Generally, consumer loans are originated in the Bank's market areas. The majority of our consumer loan portfolio is comprised of home equity lines of credit, which have adjustable interest rates. For a majority of the home equity lines of credit, the Bank has the first mortgage or the Bank is in the first lien position.

The Bank's commercial loan portfolio is composed of commercial real estate loans, commercial construction loans and commercial and industrial loans. Our commercial real estate loans include a variety of property types, including hotels, office and retail buildings, senior housing facilities, and multi-family dwellings located in Kansas, Missouri, and 11 other states. The Bank's commercial and industrial loan portfolio consists largely of loans secured by accounts receivable, inventory and equipment.

Commercial borrowers are generally required to provide financial information annually, including borrower financial statements, subject property rental rates and income, maintenance costs, updated real estate property tax and insurance payments, and personal financial information for the guarantor(s). This allows the Bank to monitor compliance with loan covenants and review the borrower's performance, including cash flows from operations, debt service coverage, and comparison of performance to projections and year-over-year performance trending. Additionally, the Bank monitors and performs site visits, or in the case of participation loans, obtains updates from the lead bank as needed to determine the condition of the collateral securing the loan. Depending on the financial strength of the project and/or the complexity of the borrower's financials, the Bank may also perform a global analysis of cash flows to account for all other properties owned by the borrower or guarantor. If signs of weakness are identified, the Bank may begin performing more frequent financial and/or collateral reviews or will initiate contact with the borrower, or the lead bank will contact the borrower if the loan is a participation loan, to ensure cash flows from operations are maintained at a satisfactory level to meet the debt requirements. Both macro-level and loan-level stress-test scenarios based on existing and forecasted market conditions are part of the on-going portfolio management process for the commercial real estate portfolio. The Bank mitigates the risk of commercial real estate construction lending during the construction period by monitoring inspection reports from an independent third-party, project budget, percentage of completion, on-site inspections and percentage of advanced funds. Commercial and industrial loans are monitored through a review of borrower performance as indicated by borrower financial statements, borrowing base reports, accounts receivable aging reports, and inventory aging reports. These reports are required to be provided by the borrowers monthly, quarterly, or annually depending on the nature of the borrowing relationship. The Bank regularly monitors the level of risk in the entire commercial loan portfolio, including concentrations in such factors as geographic locations, collateral types, tenant brand name, borrowing relationships, and lending relationships in the case of participation loans, among other factors.

21

The following table presents the balance and weighted average rate of our loan portfolio as of the dates indicated. Total loans receivable increased $375.6 million, or 5.3%, during the current year. The rate on the portfolio increased 12 basis points during the current year due primarily to upward repricing of existing loans as a result of an increase in market interest rates, as well as originations and purchases at interest rates higher than the overall portfolio rate.

September 30, 2022September 30, 2021
AmountRateAmountRate
(Dollars in thousands)
One- to four-family:
Originated$3,988,4693.20%$3,956,0643.18%
Correspondent purchased2,201,8863.102,003,4773.02
Bulk purchased147,9391.24173,6621.65
Construction66,1642.9039,1422.82
Total6,404,4583.126,172,3453.09
Commercial:
Commercial real estate745,3014.30676,9084.00
Commercial and industrial79,9814.3066,4973.83
Construction141,0625.3485,9634.03
Total966,3444.45829,3683.99
Consumer loans:
Home equity92,2036.2886,2744.60
Other8,6654.218,0864.19
Total100,8686.1094,3604.57
Total loans receivable7,471,6703.337,096,0733.21
Less:
ACL16,37119,823
Deferred loan fees/discounts29,73629,556
Premiums/deferred costs(38,645)(34,448)
Total loans receivable, net$7,464,208$7,081,142

22

The following table presents the contractual maturity of our loan portfolio, along with associated weighted average yields, at September 30, 2022. Loans that have adjustable interest rates are shown as maturing in the period during which the contract is due. The table does not reflect the effects of possible prepayments or enforcement of due on sale clauses.

One year or less(1)Over one year to five yearsOver five years to 15 yearsOver 15 yearsTotal
AmountYieldAmountYieldAmountYieldAmountYieldAmountYield
(Dollars in thousands)
One- to four-family:
Originated$1,0154.09%$70,5183.60%$1,330,7472.88%$2,586,1893.43%$3,988,4693.25%
Correspondent purchased2584.399,0083.04495,2502.431,697,3703.132,201,8862.97
Bulk purchased264.24883.9227,6832.84120,1420.81147,9391.19
Construction(2)3,8722.5462,2922.9266,1642.90
Total1,2994.1579,6143.531,857,5522.764,465,9933.246,404,4583.10
Commercial:
Commercial real estate83,7925.69190,3074.24358,3104.16112,8924.50745,3014.40
Commercial and industrial14,4705.8527,7873.8433,1894.074,5354.0579,9814.31
Construction(2)7,5145.8758,0853.9125,5066.2349,9576.46141,0625.34
Total105,7765.72276,1794.13417,0054.28167,3845.07966,3444.53
Consumer:
Home equity(3)1,6637.442,0006.2645,0636.2843,4776.2192,2036.27
Other1,1413.746,9004.176246.158,6654.25
Total2,8045.938,9004.6445,6876.2843,4776.21100,8686.09
Total loans receivable$109,8795.71$364,6934.01$2,320,2443.10$4,676,8543.337,471,6703.33
Less:
ACL16,371
Deferred loan fees/discounts29,736
Premiums/deferred costs(38,645)
Total loans receivable, net$7,464,208

(1)Includes demand loans, loans having no stated maturity, and overdraft loans.

(2)Construction loans are presented based upon the contractual maturity date, which includes the permanent financing period for construction-to-permanent loans.

(3)For home equity loans, including those that do not have a stated maturity date, the maturity date calculated assumes the borrower always makes the required minimum payment. The majority of home equity loans assume a maximum term of 240 months.

23

The following table presents, as of September 30, 2022, the amount of loans due after September 30, 2023, and whether these loans have fixed or adjustable interest rates.

FixedAdjustableTotal
(Dollars in thousands)
One- to four-family:
Originated$3,703,838$283,616$3,987,454
Correspondent purchased1,965,671235,9572,201,628
Bulk purchased4,585143,328147,913
Construction61,4354,72966,164
Total5,735,529667,6306,403,159
Commercial:
Commercial real estate303,228358,281661,509
Commercial and industrial39,44726,06465,511
Construction40,33593,213133,548
Total383,010477,558860,568
Consumer:
Home equity14,33076,21090,540
Other5,3362,1887,524
Total19,66678,39898,064
Total loans receivable$6,138,205$1,223,586$7,361,791

Loan Activity - The following table summarizes activity in the loan portfolio, along with weighted average rates where applicable, for the periods indicated, excluding changes in ACL, deferred loan fees/discounts, and premiums/deferred costs. Loans that were paid off as a result of refinances are included in repayments. Loan endorsements are not included in the activity in the following table because a new loan is not generated at the time of the endorsement. The endorsed balance and rate are included in the ending loan portfolio balance and rate. Commercial loan renewals are not included in the activity in the following table unless new funds are disbursed at the time of renewal. The renewal balance and rate are included in the ending loan portfolio balance and rate.

For the Year Ended
September 30, 2022September 30, 2021
AmountRateAmountRate
(Dollars in thousands)
Beginning balance$7,096,0733.21%$7,224,9963.55%
Originated and refinanced1,065,3733.741,437,4542.89
Purchased and participations701,6743.46824,2412.89
Change in undisbursed loan funds(53,811)(174,416)
Repayments(1,337,034)(2,215,585)
Principal recoveries/(charge-offs), net186(478)
Other(791)(139)
Ending balance$7,471,6703.33$7,096,0733.21

24

The following table presents loan origination, refinance, and purchase activity for the periods indicated, excluding endorsement activity, along with associated weighted average rates and percent of total. During the current fiscal year, the Bank endorsed $52.7 million of one- to four-family loans, reducing the average rate on those loans by 75 basis points. Commercial loan renewals are not included in the activity in the following table except to the extent new funds are disbursed at the time of renewal. Loan originations, purchases, and refinances are reported together.

For the Year Ended
September 30, 2022September 30, 2021
AmountRate% of TotalAmountRate% of Total
(Dollars in thousands)
Fixed-rate:
One- to four-family$926,2743.41%52.5%$1,615,1652.66%71.4%
One- to four-family construction120,6153.196.8125,3092.775.5
Commercial:
Real estate50,6204.082.928,9443.851.3
Commercial and industrial23,8464.141.349,8572.452.2
Construction86,0233.474.942,5053.651.9
Home equity6,7715.760.43,4915.420.2
Other3,9235.660.22,9945.480.1
Total fixed-rate1,218,0723.4569.01,868,2652.7182.6
Adjustable-rate:
One- to four-family230,6403.5113.059,8132.522.6
One- to four-family construction26,0803.311.511,0692.640.5
Commercial:
Real estate137,1504.217.8120,2023.705.3
Commercial and industrial32,4303.871.818,5813.970.8
Construction58,0804.943.3126,1554.085.6
Home equity62,8324.973.555,7404.422.5
Other1,7633.030.11,8703.340.1
Total adjustable-rate548,9754.0131.0393,4303.7317.4
Total originated, refinanced and purchased$1,767,0473.63100.0%$2,261,6952.89100.0%
Purchased and participation loans included above:
Fixed-rate:
Correspondent purchased - one- to four-family$452,0933.35$671,0772.65
Purchases and participations - commercial87,3653.4740,3143.66
Total fixed-rate purchased/participations539,4583.37711,3912.70
Adjustable-rate:
Correspondent purchased - one- to four-family129,2163.4918,4502.45
Purchases and participations - commercial33,0004.8794,4004.36
Total adjustable-rate purchased/participations162,2163.77112,8504.05
Total purchased/participation loans$701,6743.46$824,2412.89

25

One- to Four-Family Loans - The following table presents, for our portfolio of one- to four-family loans, the amount, percent of total, weighted average rate, weighted average credit score, weighted average loan-to-value ("LTV") ratio, and average balance per loan as of September 30, 2022. Credit scores are updated at least annually, with the latest update in September 2022, from a nationally recognized consumer rating agency. The LTV ratios were based on the current loan balance and either the lesser of the purchase price or original appraisal, or the most recent Bank appraisal, if available. In most cases, the most recent appraisal was obtained at the time of origination.

% ofCreditAverage
AmountTotalRateScoreLTVBalance
(Dollars in thousands)
Originated$3,988,46962.9%3.20%77161%$158
Correspondent purchased2,201,88634.83.1076664416
Bulk purchased147,9392.31.2477057287
$6,338,294100.0%3.1277062205

The following table presents originated and correspondent purchased activity in our one- to four-family loan portfolio, excluding endorsement activity, along with associated weighted average rates, weighted average LTVs and weighted average credit scores for the current fiscal year.

Credit
AmountRateLTVScore
(Dollars in thousands)
Originated$722,3003.42%72%766
Correspondent purchased581,3093.3874769
$1,303,6093.4073767

The following table summarizes our one- to four-family loan origination and refinance commitments and one- to four-family correspondent loan purchase commitments as of September 30, 2022, along with associated weighted average rates. It is expected that some of the loan commitments will expire unfunded, so the amounts reflected in the table below are not necessarily indicative of our future cash needs.

AmountRate
(Dollars in thousands)
Originate/refinance$135,7654.51%
Correspondent85,5764.39
$221,3414.46

Commercial Loans - During fiscal year 2022, the Bank originated $267.8 million of commercial loans and entered into commercial loan participations totaling $120.4 million. The Bank processed commercial loan disbursements, excluding lines of credit, of approximately $342.7 million at a weighted average rate of 4.26%.

As of September 30, 2022 and September 30, 2021, the Bank's commercial and industrial gross loan amounts (unpaid principal plus undisbursed amounts) totaled $100.4 million and $90.7 million, respectively, and commitments totaled $458 thousand and $16.9 million, respectively.

26

The following table presents the Bank's commercial real estate and commercial construction loans by type of primary collateral as of the dates indicated. As of September 30, 2022, the Bank had 25 commercial real estate and commercial construction loan commitments totaling $98.7 million, at a weighted average rate of 4.78%, which are not included in the table below. Because the commitments to pay out undisbursed funds are not cancellable by the Bank, unless the loan is in default, we generally anticipate fully funding the related projects. Of the total commercial undisbursed amounts and commitments outstanding as of September 30, 2022, management anticipates approximately $90 million will be funded during the December 2022 quarter, $60 million during the March 2023 quarter, $50 million during the June 2023 quarter, and $46 million during the September 2023 quarter.

September 30, 2022September 30, 2021
UnpaidUndisbursedGross LoanGross Loan
CountPrincipalAmountAmountAmount
(Dollars in thousands)
Senior housing35$255,075$73,184$328,259$265,284
Retail building138199,22330,930230,153208,539
Hotel10152,33229,214181,546194,665
Multi-family3680,53842,197122,73566,199
Office building8468,11441,539109,653109,987
One- to four-family property36862,0726,83568,90769,174
Single use building2421,27220,63641,90847,028
Other10347,7375,31753,05436,167
798$886,363$249,852$1,136,215$997,043
Weighted average rate4.46%4.90%4.56%4.01%

The following table summarizes the Bank's commercial real estate and commercial construction loans by state as of the dates indicated.

September 30, 2022September 30, 2021
UnpaidUndisbursedGross LoanGross Loan
CountPrincipalAmountAmountAmount
(Dollars in thousands)
Kansas602$368,816$54,981$423,797$348,835
Missouri160232,65563,788296,443232,041
Texas12180,278100,562280,840273,124
Colorado620,86713,51034,37736,099
Arkansas321,79611,61833,41433,763
Nebraska632,988432,99233,468
Other928,9635,38934,35239,713
798$886,363$249,852$1,136,215$997,043

27

The following table presents the Bank's commercial loan portfolio and outstanding loan commitments, categorized by gross loan amount (unpaid principal plus undisbursed amounts) or outstanding loan commitment amount, as of September 30, 2022.

CountAmount
(Dollars in thousands)
Greater than $30 million6$245,873
$15 to $30 million19398,089
$10 to $15 million897,141
$5 to $10 million21146,359
$1 to $5 million115259,906
Less than $1 million1,241188,419
1,410$1,335,787

Asset Quality

Delinquent and nonaccrual loans and other real estate owned ("OREO"). The following table presents the Company's 30 to 89 day delinquent loans at the dates indicated. The amounts in the table represent the unpaid principal balance of the loans less related charge-offs, if any. Of the loans 30 to 89 days delinquent at September 30, 2022 and 2021, approximately 73% and 61%, respectively, were 59 days or less delinquent.

Loans Delinquent for 30 to 89 Days at September 30,
20222021
NumberAmountNumberAmount
(Dollars in thousands)
One- to four-family:
Originated48$4,13448$4,156
Correspondent purchased71,10472,590
Bulk purchased39134541
Commercial237
Consumer2434525498
82$6,49686$7,822
Loans 30 to 89 days delinquent
to total loans receivable, net0.09%0.11%

28

The following table presents the Company's nonaccrual loans and OREO at the dates indicated. The amounts in the table represent the unpaid principal balance of the loans less related charge-offs, if any. Nonaccrual loans are loans that are 90 or more days delinquent or in foreclosure and other loans required to be reported as nonaccrual pursuant to accounting and/or regulatory reporting requirements and/or internal policies, even if the loans are current. At all dates presented, there were no loans 90 or more days delinquent that were still accruing interest. Non-performing assets include nonaccrual loans and OREO.

September 30,
20222021
NumberAmountNumberAmount
(Dollars in thousands)
Loans 90 or More Days Delinquent or in Foreclosure:
One- to four-family:
Originated29$2,91950$3,693
Correspondent purchased123,737103,210
Bulk purchased31,14892,974
Commercial81,16761,214
Consumer915421498
619,1259611,589
Loans 90 or more days delinquent or in foreclosure
as a percentage of total loans0.12%0.16%
Nonaccrual loans less than 90 Days Delinquent:(1)
One- to four-family:
Originated3$2227$1,288
Correspondent purchased
Bulk purchased1131
Commercial1774419
Consumer11919
5318131,847
Total nonaccrual loans669,44310913,436
Nonaccrual loans as a percentage of total loans0.13%0.19%
OREO:
One- to four-family:
Originated(2)4$3073$170
Consumer121
53283170
Total non-performing assets71$9,771112$13,606
Non-performing assets as a percentage of total assets0.10%0.14%

(1)Includes loans required to be reported as nonaccrual pursuant to accounting and/or regulatory reporting requirements and/or internal policies, even if the loans are current.

(2)Real estate-related consumer loans where we also hold the first mortgage are included in the one- to four-family category as the underlying collateral is one- to four-family property.

29

The following table presents the states where the properties securing five percent or more of the total amount of our one- to four-family loans are located and the corresponding balance of loans 30 to 89 days delinquent, 90 or more days delinquent or in foreclosure, and weighted average LTV ratios for loans 90 or more days delinquent or in foreclosure at September 30, 2022. The LTV ratios were based on the current loan balance and either the lesser of the purchase price or original appraisal, or the most recent Bank appraisal, if available. At September 30, 2022, potential losses, after taking into consideration anticipated private mortgage insurance proceeds and estimated selling costs, have been charged-off.

Loans 30 to 89Loans 90 or More Days Delinquent
One- to Four-FamilyDays Delinquentor in Foreclosure
StateAmount% of TotalAmount% of TotalAmount% of TotalLTV
(Dollars in thousands)
Kansas$3,560,88756.2%$4,34070.6%$2,38230.5%48%
Missouri1,081,66617.189814.61,64121.062
Texas576,2139.11,74622.437
Other states1,119,52817.691314.82,03526.153
$6,338,294100.0%$6,151100.0%$7,804100.0%50

Classified Assets. In accordance with the Bank's asset classification policy, management regularly reviews the problem assets in the Bank's portfolio to determine whether any assets require classification. See "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements – Note 4. Loans Receivable and Allowance for Credit Losses" for asset classification definitions.

The following table presents loans classified as special mention or substandard at the dates presented. The amounts in the table represent the unpaid principal balance of the loans less related charge-offs, if any. The decrease in commercial special mention loans at September 30, 2022 compared to September 30, 2021 was due mainly to three commercial loans moving to the pass classification during the year as the underlying economic conditions being monitored by management improved to levels deemed appropriate by the Company.

September 30, 2022September 30, 2021
Special MentionSubstandardSpecial MentionSubstandard
(Dollars in thousands)
One- to four-family$12,950$19,953$14,332$23,458
Commercial5652,73399,7293,259
Consumer306354135718
$13,821$23,040$114,196$27,435

30

Allowance for Credit Losses. The distribution of our ACL at the dates indicated is summarized below.

September 30, 2022September 30, 2021
% of% of
AmountLoans toAmountLoans to
of ACLTotal Loansof ACLTotal Loans
(Dollars in thousands)
One- to four-family:
Originated$2,01253.4%$1,59055.8%
Correspondent purchased2,73429.52,06228.2
Bulk purchased2062.03042.4
Construction540.9220.6
Total5,00685.83,97887.0
Commercial:
Real estate8,72910.013,7069.6
Commercial and industrial4901.03440.9
Construction1,9011.91,6021.2
Total11,12012.915,65211.7
Consumer loans:
Home equity1361.21261.2
Other consumer1090.1670.1
Total consumer loans2451.31931.3
$16,371100.0%$19,823100.0%

The ratio of ACL to loans receivable, by loan type, at the dates indicated is summarized below. The reduction in the ratio of ACL to loans receivable for commercial real estate loans and commercial construction loans from September 30, 2021 to September 30, 2022 was due to a reduction in commercial loan qualitative factors.

September 30,September 30,
20222021
One- to four-family:
Originated0.05%0.04%
Correspondent purchased0.120.10
Bulk purchased0.140.18
Construction0.080.06
Total0.080.06
Commercial:
Commercial real estate1.172.02
Commercial and industrial0.610.52
Construction1.351.86
Total1.151.89
Consumer0.240.20
Total0.220.28

See "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements – Note 1. Summary of Significant Accounting Policies and Note 4. Loans Receivable and Allowance for Credit Losses” for additional information regarding the Bank's ACL.

31

The following tables present ACL activity and related ratios at the dates and for the periods indicated. On October 1, 2020, the Bank adopted ASU 2016-13, Financial Instruments - Credit Losses: Measurement of Credit Losses on Financial Instruments ("CECL"). The current year net recovery was due primarily to recoveries on one- to four-family originated loans and commercial real estate loans. The ratio of NCOs during the current year to average non-performing assets was lower than the prior year due to a net recovery in the current year compared to a net charge-off in the prior year. The ratio of ACL to nonaccrual loans was higher in the current year compared to the prior year due mainly to a lower balance of nonaccrual loans compared to the prior year period, partially offset by lower ACL at September 30, 2022. The ratio of ACL to loans receivable, net was lower in the current year compared to the prior year due primarily to a reduction in ACL.

At or For the Year Ended September 30,
202220212020
(Dollars in thousands)
Balance at beginning of period$19,823$31,527$9,226
Adoption of CECL(4,761)
Charge-offs(70)(715)(443)
Recoveries256237444
Net recoveries (charge-offs)186(478)1
Provision for credit losses(3,638)(6,465)22,300
Balance at end of period$16,371$19,823$31,527
Ratio of NCOs during the period
to average non-performing assets(1.59)%3.63%(0.01)%
ACL to nonaccrual loans at end of period173.37147.54252.42
ACL to loans receivable, net at end of period0.220.280.44
ACL to NCOsN/M(1)41.5xN/M(1)

(1)This ratio is not presented for the time periods noted due to loan recoveries exceeding loan charge-offs during the periods.

32

The following table presents NCOs, average loans, and NCOs as a percentage of average loans, by loan type, for the periods indicated.

For the Year Ended September 30,
202220212020
NCOsAverage Loans% of Average LoansNCOsAverage Loans% of Average LoansNCOsAverage Loans% of Average Loans
(Dollars in thousands)
One- to four-family:
Originated$(129)$3,937,188%$20$3,936,166%$23$3,916,716%
Correspondent2,072,6772,010,8232,348,120
Bulk purchased159,15221191,0290.01(265)230,720(0.11)
Construction48,07929,89333,709
Total(129)6,217,096416,167,911(242)6,529,265
Commercial:
Real estate(101)692,115(0.01)465637,7120.07215602,4820.04
Commercial and industrial4074,1330.0575,2192476,4730.03
Construction117,87875,771106,172
Total(61)884,126(0.01)465788,7020.06239785,1270.03
Consumer:
Home equity185,514(26)92,495(0.03)(13)112,939(0.01)
Other38,0300.04(2)8,782(0.02)1510,3950.14
Total493,544(28)101,277(0.03)2123,334
$(186)$7,194,766$478$7,057,8900.01$(1)$7,437,726

Securities. The following table presents the distribution of our securities portfolio, at amortized cost, at the dates indicated. Overall, fixed-rate securities comprised 95% of our securities portfolio at September 30, 2022. Weighted average yields on tax-exempt securities are not calculated on a fully tax-equivalent basis. The balance of securities decreased during the current fiscal year as cash flows from the securities portfolio were generally used to fund loan portfolio growth. The increase in the yield during the current year was due to purchases at yields higher than the overall portfolio and upward repricing of the adjustable-rate portion of the portfolio as a result of higher market interest rates. The increase in the WAL in the current year was also due primarily to higher market interest rates which lengthened the life of the securities by decreasing the amount of prepayments.

September 30, 2022September 30, 2021
AmountYieldWAL(1)AmountYieldWAL(1)
(Dollars in thousands)
MBS$1,243,2701.57%4.7$1,484,2111.35%3.5
Government-sponsored enterprises ("GSE") debentures519,9770.612.9519,9710.613.7
Corporate bonds4,0005.129.6
Municipal bonds1,2432.636.54,2741.810.3
$1,768,4901.294.2$2,008,4561.163.5

(1)The weighted average life ("WAL") is the estimated remaining maturity (in years) after three-month historical prepayment speeds and projected call option assumptions have been applied.

33

The composition and maturities of the securities portfolio at September 30, 2022 is indicated in the following table by remaining contractual maturity, without consideration of call features or pre-refunding dates, along with associated weighted average yields. The weighted average yields were calculated by multiplying each carrying value by its yield and dividing the sum of these results by the total carrying values. Yields on tax-exempt investments are not calculated on a fully tax equivalent basis.

1 year or lessMore than 1 to 5 yearsMore than 5 to 10 yearsOver 10 yearsTotal Securities
CarryingCarryingCarryingCarryingCarrying
ValueYieldValueYieldValueYieldValueYieldValueYield
(Dollars in thousands)
MBS$2,3741.75%$51,6912.38%$218,9631.81%$815,5961.46%$1,088,6241.57%
GSE debentures469,8270.61469,8270.61
Corporate bonds3,6955.123,6955.12
Municipal bonds2103.009512.551,1612.63
$2,5841.85$521,5180.78$223,6091.86$815,5961.46$1,563,3071.29

The following table summarizes the activity in our securities portfolio for the periods presented. The weighted average yields and WALs for purchases are presented as recorded at the time of purchase. The weighted average yields for the beginning and ending balances are as of the first and last days of the periods presented and are generally derived from recent prepayment activity on the securities in the portfolio. The beginning and ending WALs are the estimated remaining principal repayment terms (in years) after three-month historical prepayment speeds and projected call option assumptions have been applied.

For the Year Ended
September 30, 2022September 30, 2021
AmountYieldWALAmountYieldWAL
(Dollars in thousands)
Beginning balance - carrying value$2,014,6081.16%3.5$1,560,9501.63%3.1
Maturities and repayments(323,025)(594,294)
Net amortization of (premiums)/discounts(4,967)(6,206)
Purchases88,0262.564.31,079,3511.015.0
Change in valuation on AFS securities(211,335)(25,193)
Ending balance - carrying value$1,563,3071.294.2$2,014,6081.163.5

34

Liabilities. Total liabilities were $8.53 billion at September 30, 2022, compared to $8.39 billion at September 30, 2021. The increase in liabilities between September 30, 2021 and September 30, 2022 was due primarily to an increase in FHLB borrowings to fund deposit outflows and loan growth.

Deposits. The following table presents the amount, weighted average rate and percent of total for the components of our deposit portfolio at the dates presented.

At September 30,
20222021
% of% of
AmountRateTotalAmountRateTotal
(Dollars in thousands)
Non-interest-bearing checking$591,387%9.5%$543,849%8.2%
Interest-bearing checking1,027,2220.0716.61,037,3620.0715.7
Savings552,7430.068.9519,0690.057.9
Money market1,819,7610.4729.41,753,5250.1926.6
Retail certificates of deposit2,073,5421.3433.52,341,5311.4135.5
Commercial certificates of deposit36,2750.970.6190,2150.662.9
Public unit certificates of deposit93,9361.611.5211,8450.213.2
$6,194,8660.63100.0%$6,597,3960.59100.0%

Deposits decreased $402.5 million during the current year. The decrease was primarily in the certificate of deposit portfolio, partially offset by an increase in retail checking, savings and money market accounts. Retail certificates of deposit decreased $268.0 million, with the decrease occurring in the medium-term and long-term categories. Commercial certificates of deposit decreased $153.9 million, which was primarily related to one commercial customer for which the reduction in the current year was anticipated.

During the third quarter of the current year, the Bank began increasing rates offered on retail certificates of deposit and money market accounts. Even with the increase in offered rates, management anticipates continued retail deposit outflows in future periods, primarily in transaction accounts, due to strong consumer spending, along with competition from other financial institutions and/or brokerage firms that may offer alternative higher yielding investment options.

As of September 30, 2022 and 2021, approximately $721.8 million and $866.0 million, respectively, of our deposit portfolio was uninsured. The uninsured amounts are estimates based on the methodologies and assumptions used for the Bank's regulatory reporting requirements.

The following table sets forth the portion of the Bank's time deposits, by account, that are in excess of the FDIC insurance limit, by remaining time until maturity, as of September 30, 2022 (dollars in thousands).

3 months or less$93,136
Over 3 through 6 months48,776
Over 6 through 12 months66,990
Over 12 months125,350
$334,252

Borrowings. Total borrowings at September 30, 2022 were $2.13 billion, an increase of $549.3 million from September 30, 2021. The $2.13 billion was composed of $1.70 billion in fixed-rate FHLB advances, $365.0 million in variable-rate advances tied to interest rate swaps, and $75.0 million on the FHLB line of credit. The increase in borrowings was a result of deposit outflows, loan growth and a slow-down in loan prepayment speeds due to an increase in market interest rates. If deposit outflows continue, the Bank will likely enter into additional FHLB borrowings.

During the current year, the Bank reimplemented the leverage strategy, as discussed in the "Executive Summary" section above. These borrowings were repaid prior to September 30, 2022. If the Bank enters into additional FHLB borrowings

35

during fiscal year 2023 to provide sufficient liquidity for operations, the amount of the leverage strategy transaction may decrease compared to the fiscal year 2022 amount due to borrowing and collateral capacity levels.

The Bank primarily uses long-term fixed-rate borrowings with no embedded options to lengthen the average life of the Bank's liabilities. The fixed-rate characteristics of these borrowings lock-in the cost until maturity and thus decrease the amount of liabilities repricing as interest rates move higher compared to funding with lower-cost short-term borrowings. These borrowings are laddered in order to prevent large amounts of liabilities repricing in any one period.

The following table presents the maturity of non-amortizing term borrowings, which consist entirely of FHLB advances, along with associated weighted average contractual and effective rates as of September 30, 2022. In addition to the borrowings in the table below, there were two straight-line amortizing FHLB advances outstanding at September 30, 2022, including a $47.5 million advance at a rate of 3.50% with quarterly payments of $2.5 million through June 2027 and a $100.0 million advance at a rate of 4.45% with quarterly payments of $4.9 million through October 2027.

Maturity byContractualEffective
Fiscal YearAmountRateRate(1)
(Dollars in thousands)
2023$300,0001.70%1.81%
2024490,0003.102.85
2025450,0002.212.24
2026375,0001.862.07
2027200,0001.561.80
2028100,0003.473.42
$1,915,0002.292.31

(1)The effective rate includes the impact of interest rate swaps and the amortization of deferred prepayment penalties resulting from FHLB advances previously prepaid.

The following table presents borrowing activity for the periods shown. The borrowings presented in the table have original contractual terms of one year or longer or are tied to interest rate swaps with original contractual terms of one year or longer. The effective rate is shown as a weighted average and includes the impact of interest rate swaps and the amortization of deferred prepayment penalties resulting from FHLB advances previously prepaid. The weighted average maturity ("WAM") is the remaining weighted average contractual term in years. The beginning and ending WAMs represent the remaining maturity at each date presented. For new borrowings, the WAMs presented are as of the date of issue.

For the Year Ended September 30,
20222021
EffectiveEffective
AmountRateWAMAmountRateWAM
(Dollars in thousands)
Beginning balance$1,590,0001.88%3.3$1,790,0002.31%3.0
Maturities and prepayments(177,500)1.94(1,305,000)2.18
New FHLB borrowings650,0003.683.71,105,0001.963.7
Ending balance$2,062,5002.442.5$1,590,0001.883.3

36

Maturities of Interest-Bearing Liabilities. The following table presents the maturity and weighted average repricing rate, which is also the weighted average effective rate, of certificates of deposit, split between retail/commercial and public unit amounts, and non-amortizing term borrowings for the next four quarters as of September 30, 2022.

December 31,March 31,June 30,September 30,
2022202320232023Total
(Dollars in thousands)
Retail/Commercial Certificates:
Amount$364,431$265,239$196,763$282,207$1,108,640
Repricing Rate1.11%1.22%0.82%1.44%1.17%
Public Unit Certificates:
Amount$46,907$17,519$3,674$10,002$78,102
Repricing Rate1.82%0.77%0.27%1.04%1.41%
Term Borrowings:
Amount$$100,000$100,000$100,000$300,000
Repricing Rate%1.46%1.82%2.14%1.81%
Total
Amount$411,338$382,758$300,437$392,209$1,486,742
Repricing Rate1.19%1.26%1.15%1.61%1.31%

The following table sets forth the WAM information for our certificates of deposit, in years, as of September 30, 2022.

Retail certificates of deposit1.4
Commercial certificates of deposit0.9
Public unit certificates of deposit0.5
Total certificates of deposit1.4

Stockholders' Equity. Total stockholders' equity at September 30, 2022 was $1.10 billion, a $145.8 million decrease from September 30, 2021. The decrease was almost entirely related to a reduction in AOCI as a result of unrealized losses on AFS securities due to an increase in market interest rates.

During the current year, the Company paid cash dividends totaling $103.1 million. These cash dividends totaled $0.76 per share and consisted of a $0.20 per share True Blue Capitol cash dividend, a $0.22 per share cash true-up dividend related to fiscal year 2021 earnings, and four regular quarterly cash dividends of $0.085 per share, totaling $0.34 per share. In the long run, management considers the Bank's equity to total assets ratio of at least 9% an appropriate level of capital. At September 30, 2022, this ratio was 9.9%. The increase in unrealized losses on AFS securities and the related impact on AOCI reduced the Bank's ratio of equity to total assets by approximately 150 basis points. For additional information, see "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements – Note 15. Accumulated Other Comprehensive Income."

On October 25, 2022, the Company announced a regular quarterly cash dividend of $0.085 per share, or approximately $11.6 million, payable on November 18, 2022 to stockholders of record as of the close of business on November 4, 2022. On October 26, 2022, the Company announced a fiscal year 2022 cash true-up dividend of $0.28 per share, or approximately $38.0 million, related to fiscal year 2022 earnings. The $0.28 per share cash true-up dividend was determined by taking the difference between total earnings for fiscal year 2022 and total regular quarterly cash dividends paid during fiscal year 2022, divided by the number of shares outstanding. The cash true-up dividend is payable on December 2, 2022 to stockholders of record as of the close of business on November 18, 2022, and is the result of the Board of Directors' commitment to distribute to stockholders 100% of the annual earnings of the Company for fiscal year 2022.

37

At September 30, 2022, Capitol Federal Financial, Inc., at the holding company level, had $104.0 million in cash on deposit at the Bank. For fiscal year 2023, it is the intention of the Board of Directors to continue the payout of 100% of the Company's earnings to the Company's stockholders. The payout is expected to be in the form of regular quarterly cash dividends of $0.085 per share, totaling $0.34 for the year, and a cash true-up dividend equal to fiscal year 2023 earnings in excess of the amount paid as regular quarterly cash dividends during fiscal year 2023. It is anticipated that the fiscal year 2023 cash true-up dividend will be paid in December 2023. Dividend payments depend upon a number of factors including the Company's financial condition and results of operations, regulatory capital requirements, regulatory limitations on the Bank's ability to make capital distributions to the Company, and the amount of cash at the holding company level.

As of September 30, 2022, there was $44.7 million authorized under an existing stock repurchase plan for purchases of the Company's common stock. This plan has no expiration date; however, the FRB's existing approval for the Company to repurchase shares extends through August 2023. On October 27, 2022, the Company announced its intention to resume repurchasing shares under the existing plan. The amount and timing of the stock repurchases is dependent on the market price of the Company's common stock. Subsequent to September 30, 2022 and through November 17, 2022, the Company repurchased 1,368,805 shares at an average price of $8.09 per share.

The Company works to find multiple ways to provide stockholder value. This has primarily been through the payment of cash dividends and stock repurchases. The Company has maintained a policy of paying out 100% of its earnings to stockholders in the form of quarterly cash dividends and an annual cash true-up dividend in December of each year. In order to provide additional stockholder value, the Company paid a True Blue Capitol cash dividend of $0.25 per share in June for six consecutive years ending in 2019. Given the state of economic uncertainty in 2020, the Company elected to defer the True Blue dividend originally planned for June 2020. In June 2021, the Company paid a True Blue Capitol cash dividend of $0.40 per share. This cash dividend represented a $0.20 per share cash dividend from fiscal year 2020 and a $0.20 per share cash dividend from fiscal year 2021. In June 2022, the Company paid a True Blue Capitol cash dividend of $0.20 per share. The Company has paid the True Blue Capitol dividend primarily due to excess capital levels at the Company and Bank. The Company considers various business strategies and their impact on capital and asset measures on both a current and future basis, as well as regulatory capital levels and requirements, in determining the amount, if any, and timing of the True Blue Capitol dividend.

The following table presents regular quarterly cash dividends and special cash dividends paid in calendar years 2022, 2021, and 2020. The amounts represent cash dividends paid during each period. The 2022 true-up dividend amount presented represents the dividend payable on December 2, 2022 to stockholders of record as of November 18, 2022.

Calendar Year
202220212020
AmountPer ShareAmountPer ShareAmountPer Share
(Dollars in thousands, except per share amounts)
Regular quarterly dividends paid
Quarter ended March 31$11,535$0.085$11,518$0.085$11,733$0.085
Quarter ended June 3011,5340.08511,5160.08511,7330.085
Quarter ended September 3011,5340.08511,5180.08511,7330.085
Quarter ended December 3111,5080.08511,5350.08511,5140.085
True-up dividends paid37,7010.28029,8500.22017,6140.130
True Blue Capitol dividends paid27,1430.20054,2100.400
Calendar year-to-date dividends paid$110,955$0.820$130,147$0.960$64,327$0.470

38

Rate/Volume Analysis. The table below presents the dollar amount of changes in interest income and interest expense for major components of interest-earning assets and interest-bearing liabilities, comparing fiscal years 2022 to 2021. For the comparison of fiscal years 2021 to 2020, see "Part II, Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations" in the Company's Annual Report on Form 10-K for the fiscal year ended September 30, 2021. For each category of interest-earning assets and interest-bearing liabilities, information is provided on changes attributable to (1) changes in volume, which are changes in the average balance multiplied by the previous year's average rate, and (2) changes in rate, which are changes in the average rate multiplied by the average balance from the previous year. The net changes attributable to the combined impact of both rate and volume have been allocated proportionately to the changes due to volume and the changes due to rate.

For the Year Ended September 30,
2022 vs. 2021
Increase (Decrease) Due to
Volume(1)RateTotal
(Dollars in thousands)
Interest-earning assets:
Loans receivable$5,333$(6,699)$(1,366)
MBS(1,338)(655)(1,993)
Investment securities246197443
FHLB stock4,5301,5856,115
Cash and cash equivalents9,5698,59118,160
Total interest-earning assets18,3403,01921,359
Interest-bearing liabilities:
Checking63(82)(19)
Savings31(11)20
Money market606(156)450
Certificates of deposit(6,461)(7,940)(14,401)
Borrowings19,856(2,140)17,716
Total interest-bearing liabilities14,095(10,329)3,766
Net change in net interest income$4,245$13,348$17,593

(1)The increases attributable to changes in volume related to FHLB stock, cash and cash equivalents, and borrowings were due primarily to the leverage strategy being utilized during the current year and not being utilized during the prior year.

39

Average Balance Sheets. The following table presents the average balances of our assets, liabilities, and stockholders' equity, and the related weighted average yields and rates on our interest-earning assets and interest-bearing liabilities for the periods indicated. For fiscal year 2020 information, see "Part II, Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations" in the Company's Annual Report on Form 10-K for the fiscal year ended September 30, 2021. Weighted average yields are derived by dividing annual income by the average balance of the related assets, and weighted average rates are derived by dividing annual expense by the average balance of the related liabilities, for the periods shown. Average outstanding balances are derived from average daily balances. The weighted average yields and rates include amortization of fees, costs, premiums and discounts, which are considered adjustments to yields/rates. Weighted average yields on tax-exempt securities are not calculated on a fully taxable equivalent basis.

For the Year Ended September 30,
20222021
AverageInterestAverageInterest
OutstandingEarned/Yield/OutstandingEarned/Yield/
AmountPaidRateAmountPaidRate
Assets:(Dollars in thousands)
Interest-earning assets:
One- to four-family loans:
Originated$3,985,267$129,3923.25%$3,966,059$137,4613.47%
Correspondent purchased2,072,67755,2272.662,010,82348,0662.39
Bulk purchased159,1522,0531.29191,0293,6011.89
Total one- to four-family loans6,217,096186,6723.006,167,911189,1283.07
Commercial loans884,12637,2234.15788,70236,0854.51
Consumer loans93,5444,6364.96101,2774,6844.63
Total loans receivable(1)7,194,766228,5313.177,057,890229,8973.25
MBS(2)1,354,08019,4061.431,446,46621,3991.48
Investment securities(2)(3)523,1703,2680.62482,6412,8250.59
FHLB stock(4)149,23610,0316.7277,2503,9165.07
Cash and cash equivalents(5)1,562,27418,3041.16131,7981440.11
Total interest-earning assets10,783,526279,5402.599,196,045258,1812.80
Other non-interest-earning assets343,311443,724
Total assets$11,126,837$9,639,769
Liabilities and stockholders' equity:
Interest-bearing liabilities:
Checking$1,056,3037520.07$972,9207720.08
Savings543,6092990.06487,1462800.06
Money market1,840,8984,5780.251,598,8384,1280.26
Retail certificates2,203,45227,6641.262,491,42740,4751.62
Commercial certificates103,8656660.64197,3841,5590.79
Wholesale certificates150,6894970.33252,6231,1920.47
Total deposits5,898,81634,4560.586,000,33848,4060.81
Borrowings(6)3,288,34852,4901.581,636,39934,7742.11
Total interest-bearing liabilities9,187,16486,9460.947,636,73783,1801.09
Non-interest-bearing deposits573,954509,778
Other non-interest-bearing liabilities178,526219,328
Stockholders' equity1,187,1931,273,926
Total liabilities and stockholders' equity$11,126,837$9,639,769
Net interest income(7)$192,594$175,001
Net interest-earning assets$1,596,362$1,559,308
Net interest margin(8)(9)1.791.90
Ratio of interest-earning assets to interest-bearing liabilities1.17x1.20x

40

(1)Balances are adjusted for unearned loan fees and deferred costs. Loans that are 90 or more days delinquent are included in the loans receivable average balance with a yield of zero percent.

(2)AFS securities are adjusted for unamortized purchase premiums or discounts.

(3)The average balance of investment securities includes an average balance of nontaxable securities of $1.7 million and $6.6 million for the years ended September 30, 2022 and 2021, respectively.

(4)Included in this line, for the year ended September 30, 2022, is FHLB stock related to the leverage strategy with an average outstanding balance $71.0 million and dividend income of $4.8 million at a weighted average yield of 6.75%, and FHLB stock not related to the leverage strategy with an average outstanding balance of $78.2 million and dividend income of $5.2 million at a weighted average yield of 6.69%. There was no FHLB stock related to the leverage strategy during the year ended September 30, 2021.

(5)The average balance of cash and cash equivalents includes an average balance of cash related to the leverage strategy of $1.51 billion during the year ended September 30, 2022. There were no cash and cash equivalents related to the leverage strategy during the year ended September 30, 2021.

(6)Included in this line, for the year ended September 30, 2022, are FHLB borrowings related to the leverage strategy with an average outstanding balance of $1.58 billion and interest paid of $18.5 million, at a weighted average rate of 1.15%, and FHLB borrowings not related to the leverage strategy with an average outstanding balance of $1.71 billion and interest paid of $34.0 million, at a weighted average rate of 1.98%. There were no FHLB borrowings related to the leverage strategy during the year ended September 30, 2021. The FHLB advance amounts and rates included in this line item include the effect of interest rate swaps and are net of deferred prepayment penalties.

(7)Net interest income represents the difference between interest income earned on interest-earning assets and interest paid on interest-bearing liabilities. Net interest income depends on the average balance of interest-earning assets and interest-bearing liabilities, and the interest rates earned or paid on them.

(8)Net interest margin represents net interest income as a percentage of average interest-earning assets.

(9)The table below provides a reconciliation between certain performance ratios presented in accordance with accounting principles generally accepted in the United States of America ("GAAP") and the performance ratios excluding the effects of the leverage strategy, which are not presented in accordance with GAAP. Management believes it is important for comparability purposes to provide the performance ratios without the leverage strategy because of the unique nature of the leverage strategy. The leverage strategy reduces some of our performance ratios due to the amount of earnings associated with the transaction in comparison to the size of the transaction, while increasing our net income. The pre-tax yield on the leverage strategy was 0.25% for the year ended September 30, 2022.

For the Year Ended September 30,
20222021
ActualLeverageAdjustedActualLeverageAdjusted
(GAAP)Strategy(Non-GAAP)(GAAP)Strategy(Non-GAAP)
Yield on interest-earning assets2.59%(0.19)%2.78%2.80%%2.80%
Cost of interest-bearing liabilities0.940.040.901.091.09
Net interest margin1.79(0.25)2.041.901.90

41

Comparison of Operating Results for the Years Ended September 30, 2022 and 2021

The Company recognized net income of $84.5 million, or $0.62 per share, for the current year compared to net income of $76.1 million, or $0.56 per share, for the prior year. The increase in net income was due to an increase in net interest income, partially offset by higher income tax expense and a lower negative provision for credit losses. The net interest margin decreased 11 basis points, from 1.90% for the prior year to 1.79% for the current year. Excluding the effects of the leverage strategy, the net interest margin would have increased 14 basis points, from 1.90% for the prior year to 2.04% for the current year. The increase in net interest margin excluding the effects of the leverage strategy was due mainly to a reduction in the weighted average cost of retail certificates of deposit.

Interest and Dividend Income

The following table presents the components of interest and dividend income for the time periods presented, along with the change measured in dollars and percent.

For the Year Ended
September 30,Change Expressed in:
20222021DollarsPercent
(Dollars in thousands)
INTEREST AND DIVIDEND INCOME:
Loans receivable$228,531$229,897$(1,366)(0.6)%
MBS19,40621,399(1,993)(9.3)
Cash and cash equivalents18,30414418,16012,611.1
FHLB stock10,0313,9166,115156.2
Investment securities3,2682,82544315.7
Total interest and dividend income$279,540$258,181$21,3598.3

The decrease in interest income on loans receivable was due to a lower weighted average rate on the originated and correspondent one- to four-family loan portfolio during the current year, mostly offset by an increase in the average balance of the loan portfolio. The lower weighted average rate was due to endorsements, refinances, originations and purchases at lower market rates at the time of the transactions in the prior fiscal year, which are being fully reflected in the current year. Premium amortization related to the one- to four-family correspondent loan portfolio decreased significantly compared to the prior year due to the slow-down in prepayments and endorsements resulting from the increase in market interest rates during the last half of the current fiscal year, partially offsetting the reduction in interest income related to a lower weighted average rate on the one- to four-family portfolio mentioned above.

The decrease in interest income on the MBS portfolio was due primarily to a decrease in the average balance of the portfolio, as repayments were primarily used to fund loan growth.

The increase in interest income on cash and cash equivalents and the increase in dividend income on FHLB stock were due mainly to the leverage strategy being utilized during the current year and not being utilized during the prior year. Additionally, market interest rates increased during the year resulting in an increase in the yield on cash, and FHLB increased the dividend rate paid during the year.

The increase in interest income on investment securities was due primarily to an increase in the average balance of the portfolio, along with an increase in the yield due to purchases at higher market yields during the current year.

42

Interest Expense

The following table presents the components of interest expense for the time periods presented, along with the change measured in dollars and percent.

For the Year Ended
September 30,Change Expressed in:
20222021DollarsPercent
(Dollars in thousands)
INTEREST EXPENSE:
Borrowings$52,490$34,774$17,71650.9%
Deposits34,45648,406(13,950)(28.8)
Total interest expense$86,946$83,180$3,7664.5

The increase in interest expense on borrowings was due to the leverage strategy being utilized during a portion of the current year and not being utilized during the prior year. Interest expense on borrowings associated with the leverage strategy totaled $18.5 million during the current year. Interest expense on FHLB borrowings not associated with the leverage strategy was lower in the current year due to terminating or not renewing certain interest rate swap agreements, not replacing some maturing FHLB advances and prepaying certain advances during fiscal year 2021, partially offset by an increase in the average balance due to an increase in FHLB borrowings to fund operational needs during the latter portion of the current year.

The decrease in interest expense on deposits was due mainly to a decrease in the weighted average rate paid and the average balance of the retail certificate of deposit portfolio. Retail certificates of deposit repriced downward during the prior year and first half of the current year as they were renewed or were replaced at lower offered rates at the time of the renewal, along with some certificates of deposit not renewing. During the third quarter of fiscal year 2022, management began to increase rates offered on retail certificates of deposit and money market accounts to help reduce the outflow from these portfolios.

Provision for Credit Losses

The Bank recorded a negative provision for credit losses during the current year of $4.6 million, compared to a negative provision for credit losses of $8.5 million during the prior year. The negative provision in the current year was comprised of a $3.6 million decrease in the ACL for loans and a $992 thousand decrease in reserves for off-balance sheet credit exposures. The negative provision for credit losses associated with the ACL in the current year was due primarily to a reduction in commercial loan qualitative factors, partially offset by an increase in ACL related to loan growth during the current year and a less favorable economic forecast compared to the prior year. The negative provision for credit losses associated with the reserve for off-balance sheet credit exposures in the current year was due primarily to a reduction in commercial loan qualitative factors, partially offset by growth in commercial construction exposures. See additional discussion regarding the Bank's ACL and reserve for off-balance sheet credit exposures at September 30, 2022 in the "Asset Quality" section and in the "Critical Accounting Estimates - Allowance for Credit Losses and Reserve for Off-Balance Sheet Credit Exposures" section above.

43

Non-Interest Income

The following table presents the components of non-interest income for the time periods presented, along with the change measured in dollars and percent.

For the Year Ended
September 30,Change Expressed in:
20222021DollarsPercent
(Dollars in thousands)
NON-INTEREST INCOME:
Deposit service fees$13,798$12,282$1,51612.3%
Insurance commissions2,9473,030(83)(2.7)
Gain on sale of Visa Class B shares7,386(7,386)(100.0)
Other non-interest income6,0855,38869712.9
Total non-interest income$22,830$28,086$(5,256)(18.7)

The increase in deposit service fees was due primarily to an increase in debit card income and service charges as a result of higher transaction and settlement volume, in addition to an increase in the average transaction amount. During the prior year, the Bank sold its Visa Class B shares, resulting in a $7.4 million gain, with no similar transaction during the current year. The increase in other non-interest income was due primarily to a gain on a loan-related financial derivative agreement.

Non-Interest Expense

The following table presents the components of non-interest expense for the time periods presented, along with the change measured in dollars and percent.

For the Year Ended
September 30,Change Expressed in:
20222021DollarsPercent
(Dollars in thousands)
NON-INTEREST EXPENSE:
Salaries and employee benefits$56,600$56,002$5981.1%
Information technology and related expense18,31117,9223892.2
Occupancy, net14,37014,0453252.3
Regulatory and outside services6,1925,7644287.4
Advertising and promotional5,1785,133450.9
Federal insurance premium3,0202,54547518.7
Deposit and loan transaction costs2,7972,761361.3
Office supplies and related expense1,9511,71523613.8
Loss on interest rate swap termination4,752(4,752)(100.0)
Other non-interest expense4,4324,930(498)(10.1)
Total non-interest expense$112,851$115,569$(2,718)(2.4)

The increase in salaries and employee benefits was due primarily to merit increases and higher benefits expense, partially offset by a lower employee count during the current year. The increase in regulatory and outside services was due to higher consulting expenses related to the Bank's upcoming digital transformation project. The increase in federal insurance premium expense was due mainly to an increase in average assets as a result of the leverage strategy being utilized during the current year. During the prior year, the Bank terminated $200.0 million of interest rate swaps, resulting in a loss of $4.8 million, with no similar transaction in the current fiscal year. The decrease in other non-interest expense was due primarily to the write-down during the prior year of a property that had previously served as one of the Bank's branch locations, partially offset by higher debit card fraud losses in the current year.

44

The Company's efficiency ratio was 52.39% for the current year compared to 56.91% for the prior year. The improvement in the efficiency ratio was due primarily to higher net interest income.

Management anticipates information technology and related expenses will be approximately $6 million higher in fiscal year 2023 due to the digital transformation. In addition, it is expected there will be approximately $1 million more of information technology and related expenses in fiscal year 2023 associated with projects outside of the digital transformation and due to general cost increases. Overall, it is anticipated information technology and related expenses will be approximately $7 million higher in fiscal year 2023, or approximately $25 million for the year. Salaries and employee benefits is expected to be approximately $3.5 million higher in fiscal year 2023 due primarily to merit increases and salary adjustments. Federal insurance premium expense is anticipated to be approximately $2 million higher in fiscal year 2023, due to the increase in the assessment rate beginning in January 2023, and reflecting the anticipation that leverage strategy utilization in fiscal year 2023 will be lower than fiscal year 2022.

In fiscal year 2024, information technology and related expense is expected to decrease approximately $3 million from fiscal year 2023 levels due to a reduction in professional service costs.

Income Tax Expense

The following table presents pretax income, income tax expense, and net income for the time periods presented, along with the change measured in dollars and percent and effective tax rate.

For the Year Ended
September 30,Change Expressed in:
20222021DollarsPercent
(Dollars in thousands)
Income before income tax expense$107,203$96,028$11,17511.6%
Income tax expense22,75019,9462,80414.1
Net income$84,453$76,082$8,37111.0
Effective Tax Rate21.2%20.8%

The increase in income tax expense was due primarily to higher pretax income in the current year. Management anticipates the effective tax rate for fiscal year 2023 will be approximately 20% to 21%.

Comparison of Operating Results for the Years Ended September 30, 2021 and 2020

For this discussion, see "Part II, Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Comparison of Operating Results for the Years Ended September 30, 2021 and 2020" in the Company's Annual Report on Form 10-K for the fiscal year ended September 30, 2021.

45

Liquidity and Capital Resources

Liquidity refers to our ability to generate sufficient cash to fund ongoing operations, to repay maturing certificates of deposit and other deposit withdrawals, to repay maturing borrowings, and to fund loan commitments. Liquidity management is both a daily and long-term function of our business management. The Company's most available liquid assets are represented by cash and cash equivalents, AFS securities, and short-term investment securities. The Bank's primary sources of funds are deposits, FHLB borrowings, repayments and maturities of outstanding loans and MBS and other short-term investments, and funds provided by operations. The Bank's long-term borrowings primarily have been used to manage long-term liquidity needs and the Bank's interest rate risk with the intention to improve the earnings of the Bank while maintaining capital ratios that meet the regulatory standards for well-capitalized financial institutions. In addition, the Bank's focus on managing risk has provided additional liquidity capacity by maintaining a balance of MBS and investment securities available as collateral for borrowings.

We generally intend to manage cash reserves sufficient to meet short-term liquidity needs, which are routinely forecasted for 10, 30, and 365 days. Additionally, on a monthly basis, we perform a liquidity stress test in accordance with the Interagency Policy Statement on Funding and Liquidity Risk Management. The liquidity stress test incorporates both short-term and long-term liquidity scenarios in order to identify and to quantify liquidity risk. Management also monitors key liquidity statistics related to items such as wholesale funding gaps, borrowings capacity, and available unpledged collateral, as well as various liquidity ratios.

In the event short-term liquidity needs exceed available cash, the Bank has access to a line of credit at FHLB and the FRB of Kansas City's discount window. Per FHLB's lending guidelines, total FHLB borrowings cannot exceed 40% of Bank Call Report total assets without the pre-approval of FHLB senior management. The Bank's FHLB borrowing limit was 50% of Bank Call Report total assets as of September 30, 2022, as approved by the president of FHLB. When the leverage strategy is in place, the Bank maintains the resulting excess cash reserves from the FHLB borrowings at the FRB of Kansas City, which can be used to meet any short-term liquidity needs. Additionally, FHLB borrowings may exceed 40% of Bank Call Report total assets as long as the Bank continues its leverage strategy and FHLB senior management continues to approve the Bank's borrowing limit being in excess of 40% of Call Report total assets. All or a portion of the short-term FHLB borrowings in conjunction with the leverage strategy can be repaid at maturity, if necessary or desired. The amount that can be borrowed from the FRB of Kansas City's discount window is based upon the fair value of securities pledged as collateral and certain other characteristics of those securities. Management tests the Bank's access to the FRB of Kansas City's discount window annually with a nominal, overnight borrowing.

If management observes unusual trends in the amount and frequency of line of credit utilization and/or short-term borrowings that is not in conjunction with a planned strategy, such as the leverage strategy, the Bank will likely utilize long-term wholesale borrowing sources such as FHLB advances and/or repurchase agreements to provide long-term, fixed-rate funding. The maturities of these long-term borrowings are generally staggered in order to mitigate the risk of a highly negative cash flow position at maturity. The Bank's internal policy limits total borrowings to 55% of total assets. At September 30, 2022, the Bank had total borrowings, at par, of $2.14 billion, or approximately 22% of total assets, all of which were FHLB borrowings. Of this amount, $329.7 million were advances scheduled to mature in the next 12 months. FHLB borrowings are secured by certain qualifying loans pursuant to a blanket collateral agreement with FHLB. Additionally, the Bank had pledged securities with an estimated fair value of $572.9 million as collateral for FHLB borrowings at September 30, 2022.

At September 30, 2022, the Bank had no repurchase agreements. The Bank may enter into repurchase agreements as management deems appropriate, not to exceed 15% of total assets, and subject to the total borrowings internal policy limit of 55% as discussed above.

The Bank could utilize the repayment and maturity of outstanding loans, MBS, and other investments for liquidity needs rather than reinvesting such funds into the related portfolios. At September 30, 2022, the Bank had $863.0 million of securities that were eligible but unused as collateral for borrowing or other liquidity needs.

The Bank has access to other sources of funds for liquidity purposes, such as brokered and public unit certificates of deposit. As of September 30, 2022, the Bank's policy allowed for combined brokered and public unit certificates of deposit up to 15% of total deposits. At September 30, 2022, the Bank did not have any brokered certificates of deposit and public unit certificates of deposit were approximately 2% of total deposits. The Bank had pledged securities with an estimated fair value

46

of $125.5 million as collateral for public unit certificates of deposit at September 30, 2022. The securities pledged as collateral for public unit certificates of deposit are held under joint custody with FHLB and generally will be released upon deposit maturity.

At September 30, 2022, $1.19 billion of the Bank's certificate of deposit portfolio was scheduled to mature within the next 12 months, including $78.1 million of public unit certificates of deposit and $27.0 million of commercial certificates of deposit. Based on our deposit retention experience and our current pricing strategy, we anticipate the majority of the maturing retail certificates of deposit will renew or transfer to other deposit products of the Bank at prevailing rates, although no assurance can be given in this regard.  Due to the nature of commercial certificates of deposit, retention rates are not as predictable as for retail certificates of deposit.

The Company is a party to financial instruments with off-balance sheet risk in the normal course of business to meet the financing needs of customers. These financial instruments consist primarily of commitments to originate, purchase, or participate in loans or fund lines of credit. Additionally, the Company has investments in several low income housing partnerships and, under the terms of the agreements, the Company has a commitment to fund a specified amount that will be due in installments over the life of the agreements. See "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements – Note 6. Low Income Housing Partnerships and Note 12. Commitments and Contingencies" for additional information regarding these commitments.

While scheduled payments from the amortization of loans and MBS and payments on short-term investments are relatively predictable sources of funds, deposit flows, prepayments on loans and MBS, and calls of investment securities are greatly influenced by general interest rates, economic conditions, and competition, and are less predictable sources of funds. To the extent possible, the Bank manages the cash flows of its loan and deposit portfolios by the rates it offers customers. We anticipate we will continue to have sufficient funds, through the repayments and maturities of loans and securities, deposits and borrowings, to meet our current commitments.

47

FY 2021 10-K MD&A

SEC filing source: 0001490906-21-000065.

Extracted structurally from real Item 7 body heading to real Item 7A/8 boundary. Confidence: high. Filing date: 2021-11-24. Report date: 2021-09-30.

Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

The following discussion and analysis is intended to assist in understanding the financial condition, results of operations, liquidity, and capital resources of the Company. The Bank comprises almost all of the consolidated assets and liabilities of the Company and the Company is dependent primarily upon the performance of the Bank for the results of its operations. Because of this relationship, references to management actions, strategies and results of actions apply to both the Bank and the Company.

Executive Summary

The following summary should be read in conjunction with the Management's Discussion and Analysis of Financial Condition and Results of Operations section in its entirety.

Net income for fiscal year 2021 increased $11.5 million, or 17.9% compared to the prior year, due primarily to recording a $22.3 million provision for credit losses during the prior year compared to recording a negative provision for credit losses of $8.5 million in the current year, as a result of improvements in economic conditions between periods. This was partially offset by a decrease in net interest income and an increase in income tax expense.

The net interest margin was 1.90% for the current year compared to 2.12% in the prior year. The decrease in the net interest margin was due primarily to a reduction in asset yields due to the low interest rate environment, partially offset by a decrease in the cost of deposits and borrowings. Additionally, cash flows from the one-to four-family loan portfolio not reinvested into loans were used to purchase lower yielding securities, which also decreased the overall asset yield. During the latter portion of the current year, the pace of loan refinance and payoff activity slowed, resulting in lower premium amortization related to correspondent one- to four-family loans compared to earlier in the year, and there was a reduction in the purchases of lower-yielding securities as cash flows from the loan and deposit portfolios slowed, all of which helped stabilize the net interest margin.

As discussed above, the Bank experienced high levels of loan refinance and payoff activity for the majority of the current year, before slowing later in the year. This was a trend continued from the last half of the prior year. Additionally, there was significant deposit growth during the latter part of the prior year and the first half of the current year due to a reduction in customer spending and high levels of government assistance. The loan portfolio decreased $121.7 million, or 1.7%, during the current year, primarily in the correspondent one-to four-family loan portfolio, while the securities portfolio increased $453.7 million, or 29.1%. Deposit growth during the current year was used to pay down certain maturing advances and purchase securities. The deposit portfolio increased $406.0 million, or 6.6%, during the current year, while borrowings decreased $206.5 million, or 11.5%. The deposit growth was primarily in non-maturity deposit accounts, partially offset by a decrease in retail certificates of deposit as customers moved some of the funds from maturing certificates into more liquid investment options such as the Bank's retail money market accounts. There is some uncertainty regarding how long the increased balance of non-maturity deposits will be retained by the Bank as customers return to more normal spending habits and/or choose to invest in higher-yielding investment options outside of the Bank. The Bank may be required to replace deposit outflows with higher costing borrowings, which would increase the cost of funds over time.

The Bank's asset quality continued to remain strong during the current fiscal year, reflected in low delinquency and charge-off ratios. At September 30, 2021, loans 30 to 89 days delinquent were 0.11% of total loans receivable, net, and loans 90 or more days delinquent or in foreclosure were 0.16% of total loans receivable, net. The ratio of net charge-offs (recoveries) ("NCOs") during the current year to average loans outstanding during the current year was 0.01%. In March 2020, the Bank initiated loan modification programs to support and provide relief to borrowers during the COVID-19 pandemic ("COVID-19 modifications"). As of September 30, 2021, $2.7 million of one- to four-family loans and $146.4 million of commercial loans with COVID-19 modifications were still in their deferral period, compared to $39.8 million and $367.4 million, respectively, as of September 30, 2020. We have observed very low delinquency rates for loans that were previously subject to COVID-19 modifications and have since resumed full payments. Additionally, in March 2020, the Bank suspended the initiation of foreclosure proceedings for owner-occupied one- to four-family loans, and this suspension remained in place at September 30, 2021. Approximately 75% of non-performing one- to four family loans at September 30, 2021 either had foreclosure proceedings initiated prior to the foreclosure suspension or would have had foreclosure proceedings initiated if the suspension were not in place.

18

At September 30, 2021, the Bank had a one-year gap position of $(664.1) million, or (6.9)% of total assets, meaning the amount of interest-bearing liabilities exceeds the amount of interest-earning assets maturing or repricing during the same period. Despite the negative gap, net interest income is projected to increase in a rising interest rate environment due to the assumption that the Bank's deposit balances are not expected to reprice to the full extent of the interest rate change. This assumption is based on a historical analysis of the Bank's deposit pricing behavior. See additional discussion in "Part II, Item 7A. Quantitative and Qualitative Disclosures About Market Risk."

Critical Accounting Estimates

Our most critical accounting estimates are the methodologies used to determine the ACL and reserve for off-balance sheet credit exposures and fair value measurements.  These estimates are important to the presentation of our financial condition and results of operations, involve a high degree of complexity, and require management to make difficult and subjective judgments that may require assumptions about highly uncertain matters.  The use of different judgments, assumptions, and estimates could affect reported results materially.  These critical accounting estimates and their application are reviewed at least annually by our audit committee. The following is a description of our critical accounting estimates and an explanation of the methods and assumptions underlying their application.

Allowance for Credit Losses and Reserve for Off-Balance Sheet Credit Exposures. The ACL is a valuation amount that is deducted from the amortized cost basis of loans and represents management's estimate of lifetime credit losses expected on the Company's loan portfolio as of the balance sheet date. The reserve for off-balance sheet credit exposures represents expected credit losses on unfunded portions of existing loans and commitments to originate or purchase loans that are not unconditionally cancellable by the Company.

Management estimates the ACL by projecting future loss rates which are dependent upon forecasted economic indices and applying qualitative factors when deemed appropriate by management. The key assumptions used in projecting future loss rates include the economic forecast, the forecast and reversion to mean time periods, and prepayment and curtailment assumptions. The assumptions are used to calculate and aggregate estimated cash flows for the time period that remains in each loan's contractual life. The cash flows are discounted back to the balance sheet date using each loan's effective yield, to arrive at a present value of future cash flows, which is compared to the amortized cost basis of the loan pool to determine the amount of ACL required by the calculation. Management then considers qualitative factors when accessing the overall level of ACL. See "Allowance for Credit Losses on Loans Receivable" and "Reserve for Off-Balance Sheet Credit Exposures" within "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements – Note 1. Summary of Significant Accounting Policies" for additional information.

One of the most significant judgments used in projecting loss rates when estimating the ACL and reserves for off-balance sheet credit exposures is the macro-economic forecast provided by a third party. The economic indices sourced from the macro-economic forecast and used in projecting loss rates are national unemployment rate, changes in commercial real estate prices, changes in home values, and changes in the United States gross domestic product. The economic index used in the calculation to which the calculation is most sensitive is the national unemployment rate. Each reporting period, several macro-economic forecast scenarios are considered by management. Management selects the macro-economic forecast(s) that is/are most reflective of expectations at that point in time. Changes in the macro-economic forecast, especially for the national unemployment rate, could significantly impact the calculated estimated credit losses between reporting periods.

Other key assumptions in the calculation of the ACL and reserve for off-balance sheet credit exposures estimates include the forecast and reversion to mean time periods and prepayment and curtailment assumptions. The calculation is much less sensitive to these assumptions than the macro-economic forecasts. The macro-economic forecast is applied for a reasonable and supportable time period before reverting to long-term historical averages for each economic index. The forecast and reversion to mean time period used for each economic index at September 30, 2021 was four quarters. Prepayment and curtailment assumptions are based on the Company's historical experience over the trailing 12 months and are adjusted by management as deemed necessary. The prepayment and curtailment assumptions vary based on loan product type.

The ACL and reserves for off-balance sheet credit exposures may be materially affected by qualitative factors, especially during periods of economic uncertainty, for items not reflected in the lifetime credit loss calculation, but which are deemed appropriate by management's current assessment of the risks related to the loan portfolio and/or external factors. Such qualitative factors may include changes in the Bank's loan portfolio composition and credit concentrations, changes in the balances and/or trends in asset quality and/or loan credit performance, changes in lending underwriting standards, the effect

19

of other external factors such as significant unique events or conditions, and actual and/or expected change in economic conditions, real estate values, and/or other economic developments. The qualitative factors applied by management at September 30, 2021 were (1) the balance and trending of large-dollar special mention loans, (2) economic uncertainties related to the job market and the unevenness of the recovery in certain industries, and (3) COVID-19 loan modifications related to commercial real estate loans. The qualitative factors applied at September 30, 2021, and the importance and levels of the qualitative factors applied, may change in future periods depending on the level of changes to items such as the uncertainty of economic conditions and management's assessment of the level of credit risk within the loan portfolio as a result of such changes, compared to the amount of ACL calculated by the model. The evaluation of qualitative factors is inherently imprecise and requires significant management judgment. See "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements – Note 4. Loans Receivable and Allowance for Credit Losses - Allowance for Credit Losses" for additional information regarding the qualitative factors applied at September 30, 2021.

The ACL and the reserves for off balance sheet credit exposures was $19.8 million and $5.7 million, respectively at September 30, 2021, compared to $26.8 million and $7.8 million, respectively, at October 1, 2020, which was the date we adopted Accounting Standards Update ("ASU") 2016-13, Financial Instruments - Credit Losses: Measurement of Credit Losses on Financial Instruments. The $7.0 million decrease in the ACL and $2.0 million decrease in the reserves for off-balance sheet credit exposures was primarily attributable to the improved economic conditions between time periods, specifically in the national unemployment rate. The average national unemployment rate during the four-quarter macro-economic forecast selected by management as of October 1, 2020 was 10.8%, compared to 3.8% during the four-quarter macro-economic forecast selected at September 30, 2021. See "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements – Note 4. Loans Receivable and Allowance for Credit Losses - Allowance for Credit Losses" for additional information regarding the assumptions used in the Company's September 30, 2021 estimate of ACL.

While management utilizes its best judgment and information available, the adequacy of the ACL and reserve for off-balance sheet credit exposures is determined by certain factors outside of the Company's control, such as the performance of our portfolios, changes in the economic environment including economic uncertainty, changes in interest rates, and the view of the regulatory authorities toward classification of assets and the level of ACL and reserves for off-balance sheet credit exposures. Additionally, the level of ACL and reserves for off-balance sheet credit exposures may fluctuate based on the balance and mix of the loan portfolio and off-balance sheet credit exposures. If actual results differ significantly from our assumptions, our ACL and reserve for off-balance sheet credit exposures may not be sufficient to cover inherent losses in our loan portfolio, resulting in additions to our ACL and an increase in the provision for credit losses.

Fair Value Measurements.  The Company uses fair value measurements to record fair value adjustments to certain financial instruments and to determine fair value disclosures in accordance with Accounting Standards Codification ("ASC") 820 and ASC 825. The Company groups its financial instruments at fair value in three levels based on the markets in which the instruments are traded and the reliability of the assumptions used to determine fair value, with Level 1 (quoted prices for identical assets in an active market) being considered the most reliable, and Level 3 having the most unobservable inputs and therefore being considered the least reliable.  The Company bases its fair values on the price that would be received from the sale of an asset in an orderly transaction between market participants at the measurement date.  The Company maximizes the use of observable inputs and minimizes the use of unobservable inputs when measuring fair value.

The Company's AFS securities are measured at fair value on a recurring basis.  Changes in the fair value of AFS securities, not related to credit loss, are recorded, net of tax, as AOCI in stockholders' equity.  The Company primarily uses prices obtained from third-party pricing services to determine the fair value of its AFS securities. Various modeling techniques are used to determine pricing for the Company's securities, including option pricing, discounted cash flow models, and similar techniques. The inputs to these models may include benchmark yields, reported trades, broker/dealer quotes, issuer spreads, benchmark securities, bids, offers and reference data.  All AFS securities are classified as Level 2.

The Company's interest rate swaps are measured at fair value on a recurring basis. The estimated fair value of the interest rate swaps are obtained from the counterparty and are determined by a discounted cash flow analysis using observable market-based inputs. Changes in the fair value of the interest rate swaps are recorded, net of tax, as AOCI in stockholders' equity. The Company did not have any other financial instruments that were measured at fair value on a recurring basis at September 30, 2021.

20

Recent Accounting Pronouncements

For a discussion of Recent Accounting Pronouncements, see "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Financial Statements – Note 1. Summary of Significant Accounting Policies."

Financial Condition

The following table summarizes the Company's financial condition at the dates indicated.

September 30,Change expressed in:
20212020DollarsPercent
(Dollars in thousands)
Total assets$9,631,246$9,487,218$144,0281.5%
AFS securities2,014,6081,560,950453,65829.1
Loans receivable, net7,081,1427,202,851(121,709)(1.7)
Deposits6,597,3966,191,408405,9886.6
Borrowings1,582,8501,789,313(206,463)(11.5)
Stockholders' equity1,242,2731,284,859(42,586)(3.3)
Equity to total assets at end of period12.9%13.5%
Average number of basic shares outstanding135,481137,897(2,416)(1.8)
Average number of diluted shares outstanding135,496137,901(2,405)(1.7)

Assets. Total assets increased due mainly to an increase in the securities portfolio, partially offset by decreases in cash and cash equivalents and loans receivable. Cash flows from the deposit portfolio were used to purchase securities and pay down certain maturing borrowings.

Loans Receivable. Originating and purchasing loans secured by one- to four-family residential properties is the Bank's primary lending business, resulting in a concentration in residential first mortgage loans secured by properties located in Kansas and Missouri. The Bank also originates and participates in commercial loans, and originates consumer loans and construction loans.

The Bank purchases one- to four-family loans, on a loan-by-loan basis, from a select group of correspondent lenders ("correspondent purchased"). Loan purchases enable the Bank to attain geographic diversification in the one- to four-family loan portfolio. We generally pay a premium of 0.50% to 1.0% of the loan balance to purchase these loans, and 1.0% of the loan balance to purchase the servicing of these loans. The premium paid is amortized against the interest earned over the life of the loan, which reduces the loan yield. If a loan pays off before the scheduled maturity date, the remaining premium is recognized as reduction in interest income. During the current fiscal year, the Bank recognized a significant amount of premium amortization due to payoffs and endorsements.

In the past, the Bank has also purchased one- to four-family loans from correspondent and nationwide lenders in bulk loan packages ("bulk purchased"). The majority of the Bank's bulk purchased loans were guaranteed by one seller. The Bank has not experienced any losses with this group of loans since the loan package was purchased in August 2012.

The Bank originates owner-occupied construction-to-permanent loans secured by one- to four-family residential real estate. The majority of these loans are secured by property located within the Bank's Kansas City market area. The Bank's owner-occupied construction-to-permanent loan program combines the construction loan and the permanent loan into one loan, allowing the borrower to secure the same interest rate structure throughout the construction period and the permanent loan term.

The Bank offers a variety of secured consumer loans, including home equity loans and lines of credit, home improvement loans, vehicle loans, and loans secured by savings deposits. The Bank also originates a very limited amount of unsecured loans. Generally, consumer loans are originated in the Bank's market areas. The majority of our consumer loan portfolio is comprised of home equity lines of credit which have adjustable interest rates. For a majority of the home equity lines of credit, the Bank has the first mortgage or the Bank is in the first lien position.

21

The Bank's commercial loan portfolio is composed of commercial real estate loans, commercial construction loans and commercial and industrial loans. Our commercial real estate loans include a variety of property types, including hotels, office and retail buildings, senior housing facilities, and multi-family dwellings located in Kansas, Missouri, and 12 other states. The Bank's commercial and industrial loan portfolio consists largely of loans secured by accounts receivable, inventory and equipment.

Commercial borrowers are generally required to provide financial information annually, including borrower financial statements, subject property rental rates and income, maintenance costs, updated real estate property tax and insurance payments, and personal financial information for the guarantor(s). This allows the Bank to monitor compliance with loan covenants and review the borrower's performance, including cash flows from operations, debt service coverage, and comparison of performance to projections and year-over-year performance trending. Additionally, the Bank monitors and performs site visits, or in the case of participation loans, obtains updates from the lead bank as needed to determine the condition of the collateral securing the loan. Depending on the financial strength of the project and/or the complexity of the borrower's financials, the Bank may also perform a global analysis of cash flows to account for all other properties owned by the borrower or guarantor. If signs of weakness are identified, the Bank may begin performing more frequent financial and/or collateral reviews or will initiate contact with the borrower, or the lead bank will contact the borrower if the loan is a participation loan, to ensure cash flows from operations are maintained at a satisfactory level to meet the debt requirements. Both macro-level and loan-level stress-test scenarios based on existing and forecasted market conditions are part of the on-going portfolio management process for the commercial real estate portfolio. The Bank mitigates the risk of commercial real estate construction lending during the construction period by monitoring inspection reports from an independent third-party, project budget, percentage of completion, on-site inspections and percentage of advanced funds. Commercial and industrial loans are monitored through a review of borrower performance as indicated by borrower financial statements, borrowing base reports, accounts receivable aging reports, and inventory aging reports. These reports are required to be provided by the borrowers monthly, quarterly, or annually depending on the nature of the borrowing relationship. The Bank regularly monitors the level of risk in the entire commercial loan portfolio, including concentrations in such factors as geographic locations, collateral types, tenant brand name, borrowing relationships, and lending relationships in the case of participation loans, among other factors.

22

The following table presents the balance and weighted average rate of our loan portfolio as of the dates indicated.

September 30, 2021September 30, 2020
AmountRateAmountRate
(Dollars in thousands)
One- to four-family:
Originated$3,956,0643.18%$3,937,3103.50%
Correspondent purchased2,003,4773.022,101,0823.49
Bulk purchased173,6621.65208,4272.41
Construction39,1422.8234,5933.30
Total6,172,3453.096,281,4123.46
Commercial:
Commercial real estate676,9084.00626,5884.29
Commercial and industrial66,4973.8397,6142.79
Construction85,9634.03105,4584.04
Total829,3683.99829,6604.08
Consumer loans:
Home equity86,2744.60103,8384.66
Other8,0864.1910,0864.40
Total94,3604.57113,9244.64
Total loans receivable7,096,0733.217,224,9963.55
Less:
ACL19,82331,527
Discounts/unearned loan fees29,55629,190
Premiums/deferred costs(34,448)(38,572)
Total loans receivable, net$7,081,142$7,202,851

23

The following table presents the contractual maturity of our loan portfolio, along with associated weighted average yields, at September 30, 2021. Loans which have adjustable interest rates are shown as maturing in the period during which the contract is due. The table does not reflect the effects of possible prepayments or enforcement of due on sale clauses.

One year or less(1)Over one year to five yearsOver five years to 15 yearsOver 15 yearsTotal
AmountYieldAmountYieldAmountYieldAmountYieldAmountYield
(Dollars in thousands)
One- to four-family:
Originated$8454.17%$63,6333.81%$1,438,9452.93%$2,452,6413.39%$3,956,0643.23%
Correspondent purchased793.634,5153.16508,8952.491,489,9883.052,003,4772.91
Bulk purchased65.883134.3934,6512.10138,6921.42173,6621.56
Construction(2)2,5682.7136,5742.8339,1422.82
Total9304.1368,4613.771,985,0592.804,117,8953.206,172,3453.08
Commercial:
Commercial real estate117,7133.75142,0474.46329,8684.2587,2804.08676,9084.18
Commercial and industrial17,6264.1734,2164.009,6154.595,0404.1766,4974.14
Construction(2)6,3694.0538,2603.8715,7063.7825,6284.5785,9634.07
Total141,7083.81214,5234.28355,1894.24117,9484.19829,3684.17
Consumer:
Home equity(3)1,6724.832,0715.7444,8744.5137,6574.5786,2744.57
Other8683.026,7704.304486.648,0864.29
Total2,5404.218,8414.6445,3224.5337,6574.5794,3604.55
Total loans receivable$145,1783.82$291,8254.17$2,385,5703.05$4,273,5003.247,096,0733.23
Less:
ACL19,823
Discounts/unearned loan fees29,556
Premiums/deferred costs(34,448)
Total loans receivable, net$7,081,142

(1)Includes demand loans, loans having no stated maturity, and overdraft loans.

(2)Construction loans are presented based upon the contractual maturity date, which includes the permanent financing period for construction-to-permanent loans.

(3)For home equity loans, including those that do not have a stated maturity date, the maturity date calculated assumes the borrower always makes the required minimum payment. The majority of home equity loans assume a maximum term of 240 months.

24

The following table presents, as of September 30, 2021, the amount of loans due after September 30, 2022, and whether these loans have fixed or adjustable interest rates.

FixedAdjustableTotal
(Dollars in thousands)
One- to four-family:
Originated$3,709,020$246,199$3,955,219
Correspondent purchased1,838,138165,2602,003,398
Bulk purchased5,477168,179173,656
Construction36,4922,65039,142
Total5,589,127582,2886,171,415
Commercial:
Commercial real estate304,031255,164559,195
Commercial and industrial35,19713,67448,871
Construction37,95641,63879,594
Total377,184310,476687,660
Consumer:
Home equity11,518$73,08484,602
Other5,2621,9567,218
Total16,78075,04091,820
Total loans receivable$5,983,091$967,804$6,950,895

Loan Activity - The following table summarizes activity in the loan portfolio, along with weighted average rates where applicable, for the periods indicated, excluding changes in ACL, discounts/unearned loan fees, and premiums/deferred costs. Loans that were paid off as a result of refinances are included in repayments. Loan endorsements are not included in the activity in the following table because a new loan is not generated at the time of the endorsement. The endorsed balance and rate are included in the ending loan portfolio balance and rate. Commercial loan renewals are not included in the activity in the following table unless new funds are disbursed at the time of renewal. The renewal balance and rate are included in the ending loan portfolio balance and rate.

For the Year Ended
September 30, 2021September 30, 2020
AmountRateAmountRate
(Dollars in thousands)
Beginning balance$7,224,9963.55%$7,412,4733.81%
Originated and refinanced1,437,4542.891,166,2353.30
Purchased and participations824,2412.89541,5963.44
Change in undisbursed loan funds(174,416)(3,998)
Repayments(2,215,585)(1,890,975)
Principal recoveries/(charge-offs), net(478)1
Other(139)(336)
Ending balance$7,096,0733.21$7,224,9963.55

25

The following table presents loan origination, refinance, and purchase activity for the periods indicated, excluding endorsement activity, along with associated weighted average rates and percent of total. During the current fiscal year, the Bank endorsed $765.5 million of one- to four-family loans, reducing the average rate on those loans by 92 basis points. Commercial loan renewals are not included in the activity in the following table except to the extent new funds are disbursed at the time of renewal. Loan originations, purchases, and refinances are reported together.

For the Year Ended
September 30, 2021September 30, 2020
AmountRate% of TotalAmountRate% of Total
(Dollars in thousands)
Fixed-rate:
One- to four-family$1,615,1652.66%71.4%$1,189,8353.21%69.6%
One- to four-family construction125,3092.775.544,7543.282.6
Commercial:
Real estate28,9443.851.344,0054.172.7
Commercial and industrial49,8572.452.265,1741.923.8
Construction42,5053.651.939,3464.712.3
Home equity3,4915.420.24,4935.830.3
Other2,9945.480.14,2095.670.2
Total fixed-rate1,868,2652.7182.61,391,8163.2481.5
Adjustable-rate:
One- to four-family59,8132.522.6131,6652.947.7
One- to four-family construction11,0692.640.512,9842.970.8
Commercial:
Real estate120,2023.705.350,6974.563.0
Commercial and industrial18,5813.970.86,3604.720.4
Construction126,1554.085.653,5634.063.1
Home equity55,7404.422.558,7094.953.4
Other1,8703.340.12,0373.860.1
Total adjustable-rate393,4303.7317.4316,0153.8118.5
Total originated, refinanced and purchased$2,261,6952.89100.0%$1,707,8313.35100.0%
Purchased and participation loans included above:
Fixed-rate:
Correspondent purchased - one- to four-family$671,0772.65$395,7783.34
Participations - commercial40,3143.6646,1264.29
Total fixed-rate purchased/participations711,3912.70441,9043.44
Adjustable-rate:
Correspondent purchased - one- to four-family18,4502.4552,1922.94
Participations - commercial94,4004.3647,5004.04
Total adjustable-rate purchased/participations112,8504.0599,6923.47
Total purchased/participation loans$824,2412.89$541,5963.44

26

One- to Four-Family Loans - The following table presents, for our portfolio of one- to four-family loans, the amount, percent of total, weighted average rate, weighted average credit score, weighted average loan-to-value ("LTV") ratio, and average balance per loan as of September 30, 2021. Credit scores are updated at least annually, with the latest update in September 2021, from a nationally recognized consumer rating agency. The LTV ratios were based on the current loan balance and either the lesser of the purchase price or original appraisal, or the most recent Bank appraisal, if available. In most cases, the most recent appraisal was obtained at the time of origination.

% ofCreditAverage
AmountTotalRateScoreLTVBalance
(Dollars in thousands)
Originated$3,956,06464.5%3.18%77161%$152
Correspondent purchased2,003,47732.73.0276564407
Bulk purchased173,6622.81.6577158294
$6,133,203100.0%3.0976962194

The following table presents originated and correspondent purchased activity in our one- to four-family loan portfolio, excluding endorsement activity, along with associated weighted average rates, weighted average LTVs and weighted average credit scores for the current fiscal year.

Credit
AmountRateLTVScore
(Dollars in thousands)
Originated$1,121,8292.68%70%767
Correspondent purchased689,5272.6469772
$1,811,3562.6670769

The following table summarizes our one- to four-family loan origination and refinance commitments and one- to four-family correspondent loan purchase commitments as of September 30, 2021, along with associated weighted average rates. Loan commitments generally have fixed expiration dates or other termination clauses and may require the payment of a rate lock fee. It is expected that some of the loan commitments will expire unfunded, so the amounts reflected in the table below are not necessarily indicative of our future cash needs.

AmountRate
(Dollars in thousands)
Originate/refinance$87,1172.78%
Correspondent95,3952.54
$182,5122.65

Commercial Loans - During fiscal year 2021, the Bank originated $251.5 million of commercial loans, including $22.8 million of Paycheck Protection Program ("PPP") loans, and entered into commercial loan participations totaling $134.7 million. The Bank also processed commercial loan disbursements, excluding lines of credit, of approximately $270.0 million at a weighted average rate of 3.59%. Additionally, during the current fiscal year, $63.5 million of PPP loans were paid off, primarily by the U.S. Small Business Administration (SBA) following completion of the loan forgiveness process.

27

The following table presents the Bank's commercial real estate and commercial construction loans and loan commitments by type of primary collateral, as of September 30, 2021. Because the commitments to pay out undisbursed funds are not cancellable by the Bank, unless the loan is in default, we generally anticipate fully funding the related projects.

UnpaidUndisbursedGross LoanOutstanding% of
CountPrincipalAmountAmountCommitmentsTotalTotal
(Dollars in thousands)
Senior housing34$229,082$36,202$265,284$30,500$295,78427.8%
Retail building135158,83449,705208,53911,622220,16120.7
Hotel10137,30157,364194,665194,66518.3
Office building9249,60860,379109,987109,98710.3
One- to four-family property38561,7177,45769,1741,45370,6276.6
Single use building2542,1554,87347,02821,30068,3286.4
Multi-family3853,17313,02666,19969066,8896.3
Other10131,0015,16636,1671,50237,6693.6
820$762,871$234,172$997,043$67,067$1,064,110100.0%
Weighted average rate4.00%4.03%4.01%3.73%3.99%

The following table summarizes the Bank's commercial real estate and commercial construction loans and loan commitments by state as of September 30, 2021.

UnpaidUndisbursedGross LoanOutstanding% of
CountPrincipalAmountAmountCommitmentsTotalTotal
(Dollars in thousands)
Kansas636$327,419$21,416$348,835$44,302$393,13736.9%
Texas11135,644137,480273,124273,12425.7
Missouri146205,98926,052232,04121,265253,30623.8
Colorado716,08720,01236,09936,0993.4
Arkansas312,14321,62033,76333,7633.2
Nebraska633,464433,46833,4683.1
Other1132,1257,58839,7131,50041,2133.9
820$762,871$234,172$997,043$67,067$1,064,110100.0%

The following table presents the Bank's commercial loan portfolio and outstanding loan commitments, categorized by gross loan amount (unpaid principal plus undisbursed amounts) or outstanding loan commitment amount, as of September 30, 2021.

CountAmount
(Dollars in thousands)
Greater than $30 million4$180,500
$15 to $30 million16363,129
$10 to $15 million785,141
$5 to $10 million1596,776
$1 to $5 million111251,794
Less than $1 million1,324194,423
1,477$1,171,763

28

Asset Quality

Delinquent and nonaccrual loans and other real estate owned ("OREO"). The following table presents the Company's 30 to 89 day delinquent loans at the dates indicated. Loans subject to payment forbearance under the Bank's COVID-19 loan modification program are not reported as delinquent during the forbearance time period. The amounts in the table represent the unpaid principal balance of the loans less related charge-offs, if any. Of the loans 30 to 89 days delinquent at September 30, 2021 and 2020, approximately 61% and 70%, respectively, were 59 days or less delinquent.

Loans Delinquent for 30 to 89 Days at September 30,
20212020
NumberAmountNumberAmount
(Dollars in thousands)
One- to four-family:
Originated48$4,15642$3,012
Correspondent purchased72,59083,123
Bulk purchased4541122,532
Commercial237245
Consumer2549826398
86$7,82290$9,110
Loans 30 to 89 days delinquent
to total loans receivable, net0.11%0.13%

29

The following table presents the Company's nonaccrual loans and OREO at the dates indicated. The amounts in the table represent the unpaid principal balance of the loans less related charge-offs, if any. Nonaccrual loans are loans that are 90 or more days delinquent or in foreclosure and other loans required to be reported as nonaccrual pursuant to accounting and/or regulatory reporting requirements and/or internal policies, even if the loans are current. At all dates presented, there were no loans 90 or more days delinquent that were still accruing interest. Non-performing assets include nonaccrual loans and OREO. OREO primarily includes assets acquired in settlement of loans. In late March 2020, the Bank suspended the initiation of foreclosure proceedings for owner-occupied one- to four-family loans. At September 30, 2021, there were $7.4 million of nonaccrual one- to four-family loans for which foreclosure proceedings either had been initiated prior to the foreclosure suspension or would have been initiated if the foreclosure suspension were not in place.

September 30,
20212020
NumberAmountNumberAmount
(Dollars in thousands)
Loans 90 or More Days Delinquent or in Foreclosure:
One- to four-family:
Originated50$3,69351$4,362
Correspondent purchased103,21062,397
Bulk purchased92,974122,903
Commercial61,21451,360
Consumer2149814304
9611,5898811,326
Loans 90 or more days delinquent or in foreclosure
as a percentage of total loans0.16%0.16%
Nonaccrual loans less than 90 Days Delinquent:(1)
One- to four-family:
Originated7$1,2889$691
Correspondent purchased
Bulk purchased1131
Commercial44193464
Consumer1919
131,847131,164
Total nonaccrual loans10913,43610112,490
Nonaccrual loans as a percentage of total loans0.19%0.17%
OREO:
One- to four-family:
Originated(2)3$1704$183
Total non-performing assets112$13,606105$12,673
Non-performing assets as a percentage of total assets0.14%0.13%

(1)Includes loans required to be reported as nonaccrual pursuant to accounting and/or regulatory reporting requirements and/or internal policies, even if the loans are current.

(2)Real estate-related consumer loans where we also hold the first mortgage are included in the one- to four-family category as the underlying collateral is one- to four-family property.

Of the one- to four-family COVID-19 loan modifications that had completed the deferral period by September 30, 2021, $2.2 million were 30 to 89 days delinquent and $2.8 million were 90 or more days delinquent as of September 30, 2021. Of the commercial COVID-19 loan modifications that had completed the deferral period by September 30, 2021, $3 thousand were 30 to 89 days delinquent and none were 90 or more days delinquent as of September 30, 2021.

30

The following table presents the states where the properties securing five percent or more of the total amount of our one- to four-family loans are located and the corresponding balance of loans 30 to 89 days delinquent, 90 or more days delinquent or in foreclosure, and weighted average LTV ratios for loans 90 or more days delinquent or in foreclosure at September 30, 2021. The LTV ratios were based on the current loan balance and either the lesser of the purchase price or original appraisal, or the most recent Bank appraisal, if available. At September 30, 2021, potential losses, after taking into consideration anticipated private mortgage insurance proceeds and estimated selling costs, have been charged-off.

Loans 30 to 89Loans 90 or More Days Delinquent
One- to Four-FamilyDays Delinquentor in Foreclosure
StateAmount% of TotalAmount% of TotalAmount% of TotalLTV
(Dollars in thousands)
Kansas$3,516,32757.3%$3,90053.5%$3,51135.6%57%
Missouri1,042,46717.01,31618.11,44214.656
Texas597,1619.81,92919.541
Other states977,24815.92,07128.42,99530.356
$6,133,203100.0%$7,287100.0%$9,877100.0%53

Classified Assets. In accordance with the Bank's asset classification policy, management regularly reviews the problem assets in the Bank's portfolio to determine whether any assets require classification. See "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements – Note 4. Loans Receivable and Allowance for Credit Losses" for asset classification definitions.

The following table presents loans classified as special mention or substandard at the dates presented. The amounts in the table represent the unpaid principal balance of the loans less related charge-offs, if any. The increase in commercial special mention loans at September 30, 2021 compared to September 30, 2020 was due mainly to the addition of two commercial loans for which the borrowers have been impacted by the COVID-19 pandemic. Both of these loans were subject to COVID-19 loan modifications during fiscal year 2020 and have since resumed full payments. Subsequent to September 30, 2021, the underlying economic considerations being monitored for these two loans returned to levels deemed appropriate by the Company, and the loans were removed from special mention, resulting in a $49.4 million reduction in the balance of special mention loans. The special mention ACL associated with these two loans at September 30, 2021 was approximately $2.2 million.

September 30, 2021September 30, 2020
Special MentionSubstandardSpecial MentionSubstandard
(Dollars in thousands)
One- to four-family$14,332$23,458$11,339$25,630
Commercial99,7293,25952,0064,914
Consumer135718332589
$114,196$27,435$63,677$31,133

31

Allowance for Credit Losses. The distribution of our ACL at the dates indicated is summarized below. The Company adopted ASU 2016-13, Financial Instruments - Credit Losses: Measurement of Credit Losses on Financial Instruments on October 1, 2020. The ASU, as amended, replaces the incurred loss methodology in accounting principles generally accepted in the United States of America ("GAAP"), which required credit losses to be recognized when it is probable that a loss has been incurred, with an expected credit loss methodology, which is commonly known as the current expected credit loss ("CECL") methodology. Information as of October 1, 2020 is included in the tables below for comparability purposes.

September 30, 2021October 1, 2020September 30, 2020
% of% of% of
AmountLoans toAmountLoans toAmountLoans to
of ACLTotal Loansof ACLTotal Loansof ACLTotal Loans
(Dollars in thousands)
One- to four-family:
Originated$1,59055.8%$1,60954.5%$6,04454.5%
Correspondent purchased2,06228.22,32429.12,69129.1
Bulk purchased3042.49032.94672.9
Construction220.6250.5410.5
Total3,97887.04,86187.09,24387.0
Commercial:
Real estate13,7069.616,5958.616,8698.6
Commercial and industrial3440.95591.41,4511.4
Construction1,6021.24,4521.53,4801.5
Total15,65211.721,60611.521,80011.5
Consumer loans:
Home equity1261.2811.43701.4
Other consumer670.12180.11140.1
Total consumer loans1931.32991.54841.5
$19,823100.0%$26,766100.0%$31,527100.0%

The ratio of ACL to loans receivable, by loan type, at the dates indicated is summarized below.

September 30,October 1,September 30,
202120202020
One- to four-family:
Originated0.04%0.04%0.15%
Correspondent purchased0.100.110.13
Bulk purchased0.180.430.22
Construction0.060.070.12
Total0.060.080.15
Commercial:
Commercial real estate2.022.652.69
Commercial and industrial0.520.571.49
Construction1.864.223.30
Total1.892.602.63
Consumer0.200.260.42
Total0.280.370.44

See "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements – Note 1. Summary of Significant Accounting Policies and Note 4. Loans Receivable and Allowance for Credit Losses” for additional information regarding the Bank's ACL.

32

The following tables present ACL activity and related ratios at the dates and for the periods indicated. The current year NCOs were primarily in the commercial loan portfolio. The ratio of NCOs during the current year to average non-performing assets was higher than the prior year due to higher NCOs in the current year compared to a net recovery in the prior year. The ACL to nonaccrual loans at end of period ratio and ACL to loans receivable, net at end of period ratio were lower in the current year compared to the prior year due primarily to a lower ACL balance at September 30, 2021. As discussed above, on October 1, 2020, the Company adopted CECL, which is a different credit loss estimate methodology than the methodology applicable at September 30, 2020.

Year Ended September 30,
202120202019
(Dollars in thousands)
Balance at beginning of period$31,527$9,226$8,463
Adoption of CECL(4,761)
Charge-offs(715)(443)(262)
Recoveries237444275
Net (charge-offs) recoveries(478)113
Provision for credit losses(6,465)22,300750
Balance at end of period$19,823$31,527$9,226
Ratio of NCOs during the period
to average non-performing assets3.63%(0.01)%(0.12)%
ACL to nonaccrual loans at end of period147.54252.42121.99
ACL to loans receivable, net at end of period0.280.440.12
ACL to NCOs41.5xN/M(1)N/M(1)

(1)This ratio is not presented for the time periods noted due to loan recoveries exceeding loan charge-offs during the periods.

33

The following table presents NCOs, average loans, and NCOs as a percentage of average loans, by loan type, for the periods indicated.

Year Ended September 30,
202120202019
NCOsAverage LoansNCOs as a % of Average LoansNCOsAverage LoansNCOs as a % of Average LoansNCOsAverage LoansNCOs as a % of Average Loans
(Dollars in thousands)
One- to four-family:
Originated$20$3,936,1660.00%$23$3,916,7160.00%$53$3,892,5850.00%
Correspondent2,010,8230.002,348,1200.002,487,5600.00
Bulk purchased21191,0290.01(265)230,720(0.11)(80)274,289(0.03)
Construction29,8930.0033,7090.0027,0070.00
Total416,167,9110.00(242)6,529,2650.00(27)6,681,4410.00
Commercial:
Real estate465637,7120.07215602,4820.04(22)535,1510.00
Commercial and industrial75,2190.002476,4730.0312261,0440.20
Construction75,7710.00106,1720.00(25)105,576(0.02)
Total465788,7020.06239785,1270.0375701,7710.01
Consumer:
Home equity(26)92,495(0.03)(13)112,939(0.01)(52)125,164(0.04)
Other(2)8,782(0.02)1510,3950.14(9)10,519(0.09)
Total(28)101,277(0.03)2123,3340.00(61)135,683(0.04)
$478$7,057,8900.01$(1)$7,437,7260.00$(13)$7,518,8950.00

34

Securities. The following table presents the distribution of our securities portfolio, at amortized cost, at the dates indicated. Overall, fixed-rate securities comprised 94% of our securities portfolio at September 30, 2021. During the current fiscal year purchases exceeded maturities and repayments, resulting in a $453.7 million increase in the balance. Securities were purchased with cash flows from the loan portfolio and growth in the deposit portfolio that was not used to pay down maturing borrowings. The portfolio weighted average yield decreased due to purchases of securities at yields lower than the existing portfolio due to the low interest rate environment during the current year. Weighted average yields on tax-exempt securities are not calculated on a fully tax-equivalent basis.

September 30, 2021September 30, 2020
AmountYieldWAL(1)AmountYieldWAL(1)
(Dollars in thousands)
Fixed-rate securities:
MBS$1,363,6451.30%3.5$945,4321.82%3.7
U.S. government-sponsored enterprises ("GSE") debentures519,9710.613.7369,9670.621.7
Municipal bonds4,2741.810.39,7161.690.7
Total fixed-rate securities1,887,8901.113.61,325,1151.493.1
Adjustable-rate securities:
MBS120,5661.993.2204,4902.492.9
Total securities portfolio$2,008,4561.163.5$1,529,6051.623.1

(1)The weighted average life ("WAL") is the estimated remaining maturity (in years) after three-month historical prepayment speeds and projected call option assumptions have been applied.

The composition and maturities of the investment and MBS portfolio at September 30, 2021 are indicated in the following table by remaining contractual maturity, without consideration of call features or pre-refunding dates, along with associated weighted average yields. The weighted average yields were calculated by multiplying each carrying value by its yield and dividing the sum of these results by the total carrying values. Yields on tax-exempt investments are not calculated on a fully tax equivalent basis.

1 year or lessMore than 1 to 5 yearsMore than 5 to 10 yearsOver 10 yearsTotal Securities
CarryingCarryingCarryingCarryingCarrying
ValueYieldValueYieldValueYieldValueYieldValueYield
(Dollars in thousands)
MBS$3252.87%$58,8382.48%$277,2001.65%$1,157,6301.23%$1,493,9931.35%
GSE debentures491,4750.5924,8511.00516,3260.61
Municipal bonds4,0791.802102.004,2891.81
$4,4041.87$550,5230.79$302,0511.60$1,157,6301.23$2,014,6081.16

35

The following table summarizes the activity in our securities portfolio for the periods presented. The weighted average yields and WALs for purchases are presented as recorded at the time of purchase. The weighted average yields for the beginning balances are as of the last day of the period previous to the period presented and the weighted average yields for the ending balances are as of the last day of the period presented and are generally derived from recent prepayment activity on the securities in the portfolio as of the dates presented. The beginning and ending WALs are the estimated remaining principal repayment terms (in years) after three-month historical prepayment speeds have been applied.

For the Year Ended
September 30, 2021September 30, 2020
AmountYieldWALAmountYieldWAL
(Dollars in thousands)
Beginning balance - carrying value$1,560,9501.63%3.1$1,204,8632.55%2.9
Maturities and repayments(594,294)(667,952)
Net amortization of (premiums)/discounts(6,206)(1,661)
Purchases1,079,3511.015.01,007,7631.113.9
Change in valuation on AFS securities(25,193)17,937
Ending balance - carrying value$2,014,6081.163.5$1,560,9501.633.1

Liabilities. Total liabilities increased $186.6 million, or 2.3% during the current year, due to an increase in deposits, partially offset by a decrease in borrowings, as cash flows from deposit growth were used to pay off maturing borrowings.

Deposits. The following table presents the amount, weighted average rate and percent of total for the components of our deposit portfolio at the dates presented. The decrease in the deposit portfolio rate during the current year was due to a reduction in offered rates due to the low interest rate environment, which resulted in certificates of deposit repricing to lower offered rates as balances renewed, along with growth in lower costing non-maturity deposits.

At September 30,
20212020
% of% of
AmountRateTotalAmountRateTotal
(Dollars in thousands)
Non-interest-bearing checking$543,849%8.2%$451,394%7.3%
Interest-bearing checking1,037,3620.0715.7865,7820.1014.0
Savings519,0690.057.9433,8080.067.0
Money market1,753,5250.1926.61,419,1800.3722.9
Retail certificates of deposit2,341,5311.4135.52,623,3361.8842.4
Commercial certificates of deposit190,2150.662.9143,1251.052.3
Public unit certificates of deposit211,8450.213.2254,7830.744.1
$6,597,3960.59100.0%$6,191,4080.95100.0%

The following table sets forth the weighted average maturity ("WAM") information for our certificates of deposit, in years, as of September 30, 2021.

Retail certificates of deposit1.3
Commercial certificates of deposit0.5
Public unit certificates of deposit0.5
Total certificates of deposit1.1

36

As of September 30, 2021 and 2020, approximately $866.0 million and $557.0 million, respectively, of our deposit portfolio was uninsured. The uninsured amounts are estimates based on the methodologies and assumptions used for the Bank's regulatory reporting requirements.

The following table sets forth the portion of the Bank's time deposits, by account, that are in excess of the FDIC insurance limit, by remaining time until maturity, as of September 30, 2021 (dollars in thousands).

3 months or less$179,393
Over 3 through 6 months130,300
Over 6 through 12 months158,123
Over 12 months129,588
$597,404

Borrowings. The Bank primarily uses long-term fixed-rate borrowings with no embedded options to lengthen the average life of the Bank's liabilities. The fixed-rate characteristics of these borrowings lock-in the cost until maturity and thus decrease the amount of liabilities repricing as interest rates move higher compared to funding with lower-cost short-term borrowings. These borrowings are laddered in order to prevent large amounts of liabilities repricing in any one period.

The following table presents the maturity of term borrowings, which consist entirely of FHLB advances, along with associated weighted average contractual and effective rates as of September 30, 2021.

Maturity byFHLBInterest rateContractualEffective
Fiscal YearAdvancesswaps(1)RateRate(2)
(Dollars in thousands)
2022$75,000$100,0000.26%1.92%
2023300,0001.701.81
2024150,000165,0001.322.46
2025300,000100,0001.332.09
2026250,0000.961.27
2027150,0000.931.24
$1,225,000$365,0001.181.88

(1)Represents adjustable-rate FHLB advances for which the Bank has entered into interest rate swaps with a notional amount of $365.0 million to hedge the variability in cash flows associated with the advances. These advances are presented based on their contractual maturity dates and will be renewed periodically until the maturity or termination of the interest rate swaps. The expected WAL of the interest rate swaps was 4.1 years at September 30, 2021.

(2)The effective rate includes the impact of interest rate swaps and the amortization of deferred prepayment penalties resulting from FHLB advances previously prepaid.

37

The following table presents borrowing activity for the periods shown with borrowings being reported at par. The borrowings presented in the table have original contractual terms of one year or longer or are tied to interest rate swaps with original contractual terms of one year or longer. The decrease in total borrowings during the current year was due to not renewing borrowings that matured. Cash flows from deposit growth were used to pay off maturing borrowings. The effective rate is shown as a weighted average and includes the impact of interest rate swaps and the amortization of deferred prepayment penalties resulting from FHLB advances previously prepaid. The decrease in the effective rate during the current year was due primarily to terminating certain interest rate swaps, prepaying certain advances, and replacing maturing advances at lower market interest rates. The WAM is the remaining weighted average contractual term in years. The beginning and ending WAMs represent the remaining maturity at each date presented. For new borrowings, the WAMs presented are as of the date of issue.

For the Year Ended
September 30, 2021September 30, 2020
EffectiveEffective
AmountRateWAMAmountRateWAM
(Dollars in thousands)
Beginning balance$1,790,0002.31%3.0$2,140,0002.38%2.6
Maturities and prepayments(1,305,000)2.18(1,505,000)2.44
New FHLB borrowings1,105,0001.963.71,155,0002.364.3
Ending balance$1,590,0001.883.3$1,790,0002.313.0

Maturities of Interest-Bearing Liabilities. The following table presents the maturity and weighted average repricing rate, which is also the weighted average effective rate, of certificates of deposit, split between retail/commercial and public unit amounts, and term borrowings for the next four quarters as of September 30, 2021.

December 31,March 31,June 30,September 30,
2021202220222022Total
(Dollars in thousands)
Retail/Commercial Certificates:
Amount$385,038$329,419$314,758$432,378$1,461,593
Repricing Rate1.09%1.15%1.15%1.40%1.21%
Public Unit Certificates:
Amount$69,063$70,776$32,175$21,501$193,515
Repricing Rate0.26%0.28%0.09%0.09%0.22%
Term Borrowings:(1)
Amount$$$$75,000$75,000
Repricing Rate%%%0.29%0.29%
Total
Amount$454,101$400,195$346,933$528,879$1,730,108
Repricing Rate0.96%0.99%1.05%1.19%1.06%

(1)The maturity date for FHLB advances tied to interest rate swaps is based on the maturity date of the related interest rate swap.

Stockholders' Equity. During the current year, the Company paid cash dividends totaling $117.9 million and repurchased common stock totaling $1.5 million. The cash dividends paid during the current year totaled $0.87 per share and consisted of a $0.40 per share True Blue Capitol cash dividend, a $0.13 per share cash true-up dividend related to fiscal year 2020 earnings, and four regular quarterly cash dividends of $0.085 per share, totaling $0.34 per share. In the long run, management considers the Bank's equity to total assets ratio of at least 9% an appropriate level of capital. At September 30, 2021, this ratio was 11.5%.

38

On October 19, 2021, the Company announced a regular quarterly cash dividend of $0.085 per share, or approximately $11.5 million, payable on November 19, 2021 to stockholders of record as of the close of business on November 5, 2021. On October 28, 2021, the Company announced a fiscal year 2021 cash true-up dividend of $0.22 per share, or approximately $29.9 million, related to fiscal year 2021 earnings. The $0.22 per share cash true-up dividend was determined by taking the difference between total earnings for fiscal year 2021 and total regular quarterly cash dividends paid during fiscal year 2021, divided by the number of shares outstanding. The cash true-up dividend is payable on December 3, 2021 to stockholders of record as of the close of business on November 19, 2021, and is the result of the Board of Directors' commitment to distribute to stockholders 100% of the annual earnings of the Company for fiscal year 2021.

There remains $44.7 million authorized under the existing stock repurchase plan for additional purchases of the Company's common stock. Shares may be repurchased from time to time based upon market conditions, available liquidity and other factors. This plan has no expiration date; however, the FRB's existing approval for the Company to repurchase shares extends through August 2022.

At October 1, 2021, Capitol Federal Financial, Inc., at the holding company level, had $93.8 million on deposit at the Bank. For fiscal year 2022, it is the intention of the Board of Directors to continue the payout of 100% of the Company's earnings to the Company's stockholders. The payout is expected to be in the form of regular quarterly cash dividends of $0.085 per share, totaling $0.34 for the year, and a cash true-up dividend equal to fiscal year 2022 earnings in excess of the amount paid as regular quarterly cash dividends during fiscal year 2022. It is anticipated that the fiscal year 2022 cash true-up dividend will be paid in December 2022. Dividend payments depend upon a number of factors including the Company's financial condition and results of operations, regulatory capital requirements, regulatory limitations on the Bank's ability to make capital distributions to the Company, and the amount of cash at the holding company.

The Company works to find multiple ways to provide stockholder value. This has primarily been through the payment of cash dividends and stock buybacks. The Company has maintained a policy of paying out 100% of its earnings to stockholders in the form of quarterly cash dividends and an annual cash true-up dividend in December of each year. In order to provide additional stockholder value, the Company paid a True Blue Capitol cash dividend of $0.25 per share in June for six consecutive years ending in 2019. Given the state of economic uncertainty, the Company elected to defer the annual True Blue dividend in June 2020. In June 2021, the Company paid a True Blue Capitol cash dividend of $0.40 per share. The $0.40 per share True Blue Capitol cash dividend represented a $0.20 per share cash dividend from fiscal year 2020 and a $0.20 per share cash dividend from fiscal year 2021. The Company has paid the True Blue Capitol dividend primarily due to excess capital levels at the Company and Bank. The Company considers various business strategies and their impact on capital and asset measures on both a current and future basis, as well as regulatory capital levels and requirements, in determining the amount, if any, and timing of the True Blue dividend.

The following table presents regular quarterly cash dividends and special cash dividends paid in calendar years 2021, 2020, and 2019. The amounts represent cash dividends paid during each period. The 2021 true-up dividend amount presented represents the dividend payable on December 3, 2021 to stockholders of record as of November 19, 2021.

Calendar Year
202120202019
AmountPer ShareAmountPer ShareAmountPer Share
(Dollars in thousands, except per share amounts)
Regular quarterly dividends paid
Quarter ended March 31$11,518$0.085$11,733$0.085$11,700$0.085
Quarter ended June 3011,5160.08511,7330.08511,7080.085
Quarter ended September 3011,5180.08511,7330.08511,7130.085
Quarter ended December 3111,5340.08511,5140.08511,7310.085
True-up dividends paid29,8530.22017,6140.13046,9320.340
True Blue dividends paid54,2100.40034,4460.250
Calendar year-to-date dividends paid$130,149$0.960$64,327$0.470$128,230$0.930

39

Average Balance Sheets. The following table presents the average balances of our assets, liabilities, and stockholders' equity, and the related weighted average yields and rates on our interest-earning assets and interest-bearing liabilities for the periods indicated. For fiscal year 2019 information, see "Part II, Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations" in the Company's Annual Report on Form 10-K for the fiscal year ended September 30, 2020. Weighted average yields are derived by dividing annual income by the average balance of the related assets, and weighted average rates are derived by dividing annual expense by the average balance of the related liabilities, for the periods shown. Average outstanding balances are derived from average daily balances. The weighted average yields and rates include amortization of fees, costs, premiums and discounts, which are considered adjustments to yields/rates. Weighted average yields on tax-exempt securities are not calculated on a fully taxable equivalent basis.

For the Year Ended September 30,
20212020
AverageInterestAverageInterest
OutstandingEarned/Yield/OutstandingEarned/Yield/
AmountPaidRateAmountPaidRate
Assets:(Dollars in thousands)
Interest-earning assets:
One- to four-family loans:
Originated$3,966,059$137,4613.47%$3,950,425$150,5263.81%
Correspondent purchased2,010,82348,0662.392,348,12070,1122.99
Bulk purchased191,0293,6011.89230,7206,0652.63
Total one- to four-family loans6,167,911189,1283.076,529,265226,7033.47
Commercial loans788,70236,0854.51785,12737,3204.68
Consumer loans101,2774,6844.63123,3346,4715.25
Total loans receivable(1)7,057,890229,8973.257,437,726270,4943.63
MBS(2)1,446,46621,3991.48954,19723,0092.41
Investment securities(2)(3)482,6412,8250.59270,6834,4671.65
FHLB stock77,2503,9165.07100,2515,8275.81
Cash and cash equivalents131,7981440.11179,1421,1810.65
Total interest-earning assets9,196,045258,1812.808,941,999304,9783.40
Other non-interest-earning assets443,724461,614
Total assets$9,639,769$9,403,613
Liabilities and stockholders' equity:
Interest-bearing liabilities:
Checking$1,482,6987720.05$1,180,1107620.06
Savings487,1462800.06388,6622920.08
Money market1,598,8384,1280.261,252,9926,6470.53
Retail/commercial certificates2,688,81142,0341.562,716,94555,2382.03
Wholesale certificates252,6231,1920.47282,9474,6591.65
Total deposits6,510,11648,4060.745,821,65667,5981.16
Borrowings(4)1,636,39934,7742.112,065,96648,0452.31
Total interest-bearing liabilities8,146,51583,1801.027,887,622115,6431.46
Other non-interest-bearing liabilities219,328203,990
Stockholders' equity1,273,9261,312,001
Total liabilities and stockholders' equity$9,639,769$9,403,613
Net interest income(5)$175,001$189,335
Net interest rate spread(6)1.781.94
Net interest-earning assets$1,049,530$1,054,377
Net interest margin(7)1.902.12
Ratio of interest-earning assets to interest-bearing liabilities1.13x1.13x

40

(1)Balances are adjusted for unearned loan fees and deferred costs. Loans that are 90 or more days delinquent are included in the loans receivable average balance with a yield of zero percent.

(2)AFS securities are adjusted for unamortized purchase premiums or discounts.

(3)The average balance of investment securities includes an average balance of nontaxable securities of $6.6 million, and $13.8 million, for the years ended September 30, 2021 and 2020, respectively.

(4)The FHLB advance amounts and rates included in this line item include the effect of interest rate swaps and are net of deferred prepayment penalties.

(5)Net interest income represents the difference between interest income earned on interest-earning assets and interest paid on interest-bearing liabilities. Net interest income depends on the average balance of interest-earning assets and interest-bearing liabilities, and the interest rates earned or paid on them.

(6)Net interest rate spread represents the difference between the average yield on interest-earning assets and the average cost of interest-bearing liabilities.

(7)Net interest margin represents net interest income as a percentage of average interest-earning assets.

Rate/Volume Analysis. The table below presents the dollar amount of changes in interest income and interest expense for major components of interest-earning assets and interest-bearing liabilities, comparing fiscal years 2021 to 2020. For the comparison of fiscal years 2020 to 2019, see "Part II, Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations" in the Company's Annual Report on Form 10-K for the fiscal year ended September 30, 2020. For each category of interest-earning assets and interest-bearing liabilities, information is provided on changes attributable to (1) changes in volume, which are changes in the average balance multiplied by the previous year's average rate, and (2) changes in rate, which are changes in the average rate multiplied by the average balance from the previous year. The net changes attributable to the combined impact of both rate and volume have been allocated proportionately to the changes due to volume and the changes due to rate.

For the Year Ended September 30,
2021 vs. 2020
Increase (Decrease) Due to
VolumeRateTotal
(Dollars in thousands)
Interest-earning assets:
Loans receivable$(13,055)$(27,542)$(40,597)
MBS9,247(10,857)(1,610)
Investment securities2,261(3,903)(1,642)
FHLB stock(1,235)(676)(1,911)
Cash and cash equivalents(250)(787)(1,037)
Total interest-earning assets(3,032)(43,765)(46,797)
Interest-bearing liabilities:
Checking172(163)9
Savings65(77)(12)
Money market1,495(4,014)(2,519)
Certificates of deposit(1,154)(15,516)(16,670)
Borrowings(7,892)(5,379)(13,271)
Total interest-bearing liabilities(7,314)(25,149)(32,463)
Net change in net interest income$4,282$(18,616)$(14,334)

41

Comparison of Operating Results for the Years Ended September 30, 2021 and 2020

The Company recognized net income of $76.1 million, or $0.56 per share, for fiscal year 2021 compared to net income of $64.5 million, or $0.47 per share, for fiscal year 2020. The increase in net income was due primarily to recording a $22.3 million provision for credit losses during the prior year compared to recording a negative provision for credit losses of $8.5 million in the current year, partially offset by a decrease in net interest income and an increase in income tax expense. Net interest income decreased $14.3 million, or 7.6%, from the prior year to $175.0 million for the current year. The net interest margin decreased 22 basis points, from 2.12% for the prior year to 1.90% for the current year. The decreases in net interest income and net interest margin were due mainly to a decrease in asset yields, along with a change in asset mix as cash flows from the loan portfolio have been used to purchase lower yielding securities, partially offset by a decrease in the cost of deposits and borrowings.

Interest and Dividend Income

The following table presents the components of interest and dividend income for the time periods presented, along with the change measured in dollars and percent.

For the Year Ended
September 30,Change Expressed in:
20212020DollarsPercent
(Dollars in thousands)
INTEREST AND DIVIDEND INCOME:
Loans receivable$229,897$270,494$(40,597)(15.0)%
MBS21,39923,009(1,610)(7.0)
FHLB stock3,9165,827(1,911)(32.8)
Investment securities2,8254,467(1,642)(36.8)
Cash and cash equivalents1441,181(1,037)(87.8)
Total interest and dividend income$258,181$304,978$(46,797)(15.3)

The decrease in interest income on loans receivable was due mainly to a decrease in the weighted average yield, primarily in the one- to four-family loan portfolio. The decrease in the weighted average yield on the one- to four-family loan portfolio was due to endorsements and refinances to lower market rates, higher premium amortization related to correspondent one- to four-family loans due to high payoff and endorsement activity, along with adjustable-rate loans repricing to lower market rates, and the origination and purchase of new loans at lower market rates. Additionally, the average balance of the portfolio decreased compared to the prior year due primarily to a reduction in the correspondent one-to four-family loan portfolio. See "Average Balance Sheets" above.

The decrease in interest income on the MBS portfolio was due to a decrease in the weighted average yield as a result of purchases at lower market yields and the repricing of existing adjustable-rate MBS to lower market yields, partially offset by an increase in the average balance of the portfolio. Cash flows from the loan portfolio were used to purchase securities during the current fiscal year.

The decrease in dividend income on FHLB stock was due mainly to a decrease in the average balance of FHLB stock, along with a decrease in the dividend rate paid by FHLB. The average balance decreased as the Bank did not replace certain maturing FHLB advances between periods, which reduced the amount of FHLB stock owned by the Bank per FHLB requirements.

The decrease in interest income on investment securities was due to a decrease in the weighted average yield as a result of purchases at lower market yields, partially offset by an increase in the average balance of the portfolio.

The decrease in interest income on cash and cash equivalents was due primarily to a decrease in the yield earned on cash held at the Federal Reserve Bank of Kansas City ("FRB of Kansas City").

42

Interest Expense

The following table presents the components of interest expense for the time periods presented, along with the change measured in dollars and percent.

For the Year Ended
September 30,Change Expressed in:
20212020DollarsPercent
(Dollars in thousands)
INTEREST EXPENSE:
Deposits$48,406$67,598$(19,192)(28.4)%
Borrowings34,77448,045(13,271)(27.6)
Total interest expense$83,180$115,643$(32,463)(28.1)

The decrease in interest expense on deposits was due mainly to a decrease in the weighted average rate paid on retail certificates of deposit, money market accounts, and wholesale certificates of deposit. Since the onset of the COVID-19 pandemic, retail certificates of deposit have been repricing downward as they renew or are replaced at lower offered rates, and rates on money market accounts have been lowered.

The decrease in interest expense on borrowings was due primarily to a decrease in the average balance, as certain maturing FHLB advances and repurchase agreements were not replaced and the Bank paid down its FHLB line of credit with liquidity generated from the deposit portfolio. The decrease in interest expense on borrowings was also a result of lowering the cost of FHLB advances by prepaying certain advances during the current and prior years.

Provision for Credit Losses

The Bank recorded a negative provision for credit losses during the current year of $8.5 million, compared to a $22.3 million provision for credit losses during the prior year. The negative provision in the current fiscal year was composed of a $6.5 million decrease in the ACL for loans and a $2.0 million decrease in reserves for off-balance sheet credit exposures. The negative provision for credit losses in the current fiscal year was due primarily to favorable forecasted economic outlooks during the year, largely related to commercial loans. See additional discussion regarding the Bank's ACL and reserve for off-balance sheet credit exposures at September 30, 2021 in the "Asset Quality" section and in the "Critical Accounting Estimates - Allowance for Credit Losses and Reserve for Off-Balance Sheet Credit Exposures" section above.

Non-Interest Income

The following table presents the components of non-interest income for the time periods presented, along with the change measured in dollars and percent.

For the Year Ended
September 30,Change Expressed in:
20212020DollarsPercent
(Dollars in thousands)
NON-INTEREST INCOME:
Deposit service fees$12,282$11,285$9978.8%
Gain on sale of Visa Class B shares7,3867,386N/A
Insurance commissions3,0302,48754321.8
Other non-interest income5,3885,827(439)(7.5)
Total non-interest income$28,086$19,599$8,48743.3

The increase in deposit service fees was due primarily to an increase in debit card income as a result of higher transaction volume. During the current year, the Bank sold its Visa Class B Shares, resulting in a $7.4 million gain. The increase in insurance commissions was due primarily to higher annual contingent insurance commissions received in the current year compared to the prior year. The decrease in other non-interest income was primarily related to lower income from bank-

43

owned life insurance ("BOLI"), due to a reduction in the yield as a result of lower market rates and reduced death benefit receipts.

Non-Interest Expense

The following table presents the components of non-interest expense for the time periods presented, along with the change measured in dollars and percent.

For the Year Ended
September 30,Change Expressed in:
20212020DollarsPercent
(Dollars in thousands)
NON-INTEREST EXPENSE:
Salaries and employee benefits$56,002$52,996$3,0065.7%
Information technology and related expense17,92216,9749485.6
Occupancy, net14,04513,8701751.3
Regulatory and outside services5,7645,7622
Advertising and promotional5,1334,8892445.0
Loss on interest rate swap termination4,7524,752N/A
Deposit and loan transaction costs2,7612,890(129)(4.5)
Federal insurance premium2,5459141,631178.4
Office supplies and related expense1,7152,195(480)(21.9)
Other non-interest expense4,9305,514(584)(10.6)
Total non-interest expense$115,569$106,004$9,5659.0

The increase in salaries and employee benefits was due primarily to an increase in incentive compensation, as well as an increase in loan commissions related to higher loan origination activity. The increase in information technology and related expense was due mainly to an increase in software licensing expense and professional services expense. During the current fiscal year, the Bank terminated interest rate swaps designated as cash flow hedges with a notional amount of $200.0 million resulting in the reclassification of unrealized losses totaling $4.8 million from AOCI into earnings. The increase in the federal insurance premium was due mainly to the Bank utilizing an assessment credit from the FDIC during the prior year.

The Company's efficiency ratio was 56.91% for the current year compared to 50.74% for the prior year. The change in the efficiency ratio was due to lower net interest income and higher non-interest expense, partially offset by higher non-interest income. The efficiency ratio is a measure of a financial institution's total non-interest expense as a percentage of the sum of net interest income (pre-provision for credit losses) and non-interest income. A higher value indicates that the financial institution is generating revenue with a proportionally higher level of expense, relative to the net interest margin and non-interest income. Management continues to strive to control operating costs. The increase in the efficiency ratio in the current year related to higher non-interest expense was due primarily to the loss on the termination of interest rate swaps, which was a unique transaction during the current year, along with higher federal insurance premium expense as the Bank utilized an assessment credit from the FDIC during the prior year.

44

Income Tax Expense

The following table presents pretax income, income tax expense, and net income for the time periods presented, along with the change measured in dollars and percent.

For the Year Ended
September 30,Change Expressed in:
20212020DollarsPercent
(Dollars in thousands)
Income before income tax expense$96,028$80,630$15,39819.1%
Income tax expense19,94616,0903,85624.0
Net income$76,082$64,540$11,54217.9
Effective Tax Rate20.8%20.0%

The increase in income tax expense was due primarily to higher pretax income in the current year, as well as a higher effective tax rate compared to the prior year. The effective tax rate was lower in the prior year due primarily to a discrete benefit recognized in the prior year related to certain previously acquired BOLI policies. Management anticipates the effective income tax rate for fiscal year 2022 will be approximately 21% to 22%, absent any tax law changes.

Comparison of Operating Results for the Years Ended September 30, 2020 and 2019

For this discussion, see "Part II, Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Comparison of Operating Results for the Years Ended September 30, 2020 and 2019" in the Company's Annual Report on Form 10-K for the fiscal year ended September 30, 2020.

45

Liquidity and Capital Resources

Liquidity refers to our ability to generate sufficient cash to fund ongoing operations, to repay maturing certificates of deposit and other deposit withdrawals, to repay maturing borrowings, and to fund loan commitments. Liquidity management is both a daily and long-term function of our business management. The Company's most available liquid assets are represented by cash and cash equivalents, AFS securities, and short-term investment securities. The Bank's primary sources of funds are deposits, FHLB borrowings, repayments and maturities of outstanding loans and MBS and other short-term investments, and funds provided by operations. The Bank's long-term borrowings primarily have been used to manage the Bank's interest rate risk with the intention to improve the earnings of the Bank while maintaining capital ratios in excess of regulatory standards for well-capitalized financial institutions. In addition, the Bank's focus on managing risk has provided additional liquidity capacity by maintaining a balance of MBS and investment securities available as collateral for borrowings.

We generally intend to manage cash reserves sufficient to meet short-term liquidity needs, which are routinely forecasted for 10, 30, and 365 days. Additionally, on a monthly basis, we perform a liquidity stress test in accordance with the Interagency Policy Statement on Funding and Liquidity Risk Management. The liquidity stress test incorporates both short-term and long-term liquidity scenarios in order to identify and to quantify liquidity risk. Management also monitors key liquidity statistics related to items such as wholesale funding gaps, borrowings capacity, and available unpledged collateral, as well as various liquidity ratios.

In the event short-term liquidity needs exceed available cash, the Bank has access to a line of credit at FHLB and the FRB of Kansas City's discount window. Per FHLB's lending guidelines, total FHLB borrowings cannot exceed 40% of Bank Call Report total assets without the pre-approval of FHLB senior management. The Bank's borrowing limit was 50% of Bank Call Report total assets during the current year, as approved by the president of FHLB. The amount that can be borrowed from the FRB of Kansas City's discount window is based upon the fair value of securities pledged as collateral and certain other characteristics of those securities. Management tests the Bank's access to the FRB of Kansas City's discount window annually with a nominal, overnight borrowing.

If management observes unusual trends in the amount and frequency of line of credit utilization and/or short-term borrowings, the Bank will likely utilize long-term wholesale borrowing sources such as FHLB advances and/or repurchase agreements to provide long-term, fixed-rate funding. The maturities of these long-term borrowings are generally staggered in order to mitigate the risk of a highly negative cash flow position at maturity. The Bank's internal policy limits total borrowings to 55% of total assets. At September 30, 2021, the Bank had total borrowings, at par, of $1.59 billion, or approximately 16% of total assets, all of which were FHLB advances.

The amount of FHLB borrowings outstanding at September 30, 2021 was $1.59 billion, of which $175.0 million were advances scheduled to mature in the next 12 months, all of which were one-year floating-rate FHLB advances tied to interest rate swaps. All FHLB borrowings are secured by certain qualifying loans pursuant to a blanket collateral agreement with FHLB.

At September 30, 2021, the Bank had no repurchase agreements. The Bank may enter into repurchase agreements as management deems appropriate, not to exceed 15% of total assets, and subject to the total borrowings internal policy limit of 55% as discussed above.

The Bank could utilize the repayment and maturity of outstanding loans, MBS, and other investments for liquidity needs rather than reinvesting such funds into the related portfolios. At September 30, 2021, the Bank had $1.68 billion of securities that were eligible but unused as collateral for borrowing or other liquidity needs.

The Bank has access to other sources of funds for liquidity purposes, such as brokered and public unit certificates of deposit. As of September 30, 2021, the Bank's policy allowed for combined brokered and public unit certificates of deposit up to 15% of total deposits. At September 30, 2021, the Bank did not have any brokered certificates of deposit and public unit certificates of deposit were approximately 3% of total deposits. The Bank had pledged securities with an estimated fair value of $264.9 million as collateral for public unit certificates of deposit at September 30, 2021. The securities pledged as collateral for public unit certificates of deposit are held under joint custody with FHLB and generally will be released upon deposit maturity.

46

At September 30, 2021, $1.66 billion of the Bank's certificate of deposit portfolio was scheduled to mature within the next 12 months, including $193.5 million of public unit certificates of deposit and $176.6 million of commercial certificates of deposit. Based on our deposit retention experience and our current pricing strategy, we anticipate the majority of the maturing retail certificates of deposit will renew or transfer to other deposit products of the Bank at prevailing rates, although no assurance can be given in this regard.  The same is anticipated for our commercial certificates of deposit; however, due to the nature of these funds, retention rates are not as predictable as for retail certificates of deposit. We also anticipate the majority of the maturing public unit certificates of deposit will be replaced with similar wholesale funding products, depending on availability and pricing.

The Company is a party to financial instruments with off-balance sheet risk in the normal course of business to meet the financing needs of customers. These financial instruments consist primarily of commitments to originate, purchase, or participate in loans or fund lines of credit. Additionally, the Company has investments in several low income housing partnerships and, under the terms of the agreements, the Company has a commitment to fund a specified amount that will be due in installments over the life of the agreements. See "Part II, Item 8. Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements – Note 6. Low Income Housing Partnerships and Note 12. Commitments and Contingencies" for additional information regarding these commitments.

While scheduled payments from the amortization of loans and MBS and payments on short-term investments are relatively predictable sources of funds, deposit flows, prepayments on loans and MBS, and calls of investment securities are greatly influenced by general interest rates, economic conditions, and competition, and are less predictable sources of funds. To the extent possible, the Bank manages the cash flows of its loan and deposit portfolios by the rates it offers customers. We anticipate we will continue to have sufficient funds, through the repayments and maturities of loans and securities, deposits and borrowings, to meet our current commitments.

47