grepcent / static financial knowledge base

POPULAR, INC. (BPOP)

CIK: 0000763901. SIC: 6022 State Commercial Banks. Latest 10-K as of: 2026-03-02.

SIC breadcrumb: Finance, Insurance, And Real Estate > Depository Institutions > SIC 6022 State Commercial Banks

SEC company page: https://www.sec.gov/edgar/browse/?CIK=763901. Latest filing source: 0001193125-26-085756.

Informational only - descriptive public-record data, not investment advice.

Business

Read BPOP's verbatim Item 1 Business section from its latest 10-K: Business.

Risk Factors

Read BPOP's verbatim Item 1A Risk Factors from its latest 10-K: Risk Factors.

Selected Fundamentals

MetricValueUnitFYFiled
Revenue3,783,009,000USD20252026-03-02
Net income833,159,000USD20252026-03-02
Assets75,348,267,000USD20252026-03-02

Financials

Annual standardized facts from SEC companyfacts as of latest extracted filing date 2026-03-02. Source: https://data.sec.gov/api/xbrl/companyfacts/CIK0000763901.json. Derived margins, ratios, and free cash flow are computed from the extracted annual SEC facts.

Download these verified figures (annual + quarterly, with per-value filing provenance): JSON · CSV

Flow metrics use full-year FY periods from 10-K/10-K/A filings; balance-sheet metrics use FY-end instants. Free cash flow = operating cash flow - capital expenditures. Missing metrics are omitted rather than fabricated.

Metric200820092010201120122016201720182019202020212022202320242025
Revenue1,634,573,0001,725,944,0002,021,848,0002,260,793,0002,091,551,0002,122,637,0002,465,911,0003,245,307,0003,673,263,0003,783,009,000
Net income216,691,000107,681,000618,158,000671,135,000506,622,000934,889,0001,102,641,000541,342,000614,212,000833,159,000
Diluted EPS2.061.026.066.885.8711.4614.637.528.5612.30
Operating cash flow596,573,000636,484,000847,503,000705,367,000678,772,0001,005,158,0001,014,538,000686,612,000674,722,000878,447,000
Capital expenditures100,320,00062,697,00080,549,00075,665,00060,073,00072,781,000103,789,000208,044,000213,412,000197,460,000
Dividends paid65,932,00095,910,000105,441,000115,810,000133,645,000141,466,000161,516,000159,860,000180,461,000197,568,000
Share buybacks361,00017,000559,000483,000450,000217,300,000
Assets38,661,609,00044,277,337,00047,604,577,00052,115,324,00065,926,000,00075,097,899,00067,637,917,00070,758,155,00073,045,383,00075,348,267,000
Liabilities33,463,652,00039,173,432,00042,169,520,00046,098,545,00059,897,313,00069,128,502,00063,544,492,00065,611,202,00067,432,317,00069,099,188,000
Stockholders' equity5,197,957,0005,103,905,0005,435,057,0006,016,779,0006,028,687,0005,969,397,0004,093,425,0005,146,953,0005,613,066,0006,249,079,000
Free cash flow496,253,000573,787,000766,954,000629,702,000618,699,000932,377,000910,749,000478,568,000461,310,000680,987,000

Ratios

ROE and ROA use period-end equity/assets. Liabilities / equity uses total liabilities divided by stockholders' equity. Current ratio uses current assets divided by current liabilities when both are reported.

Metric200820092010201120122016201720182019202020212022202320242025
Net margin13.26%6.24%30.57%29.69%24.22%44.04%44.72%16.68%16.72%22.02%
Return on equity4.17%2.11%11.37%11.15%8.40%15.66%26.94%10.52%10.94%13.33%
Return on assets0.56%0.24%1.30%1.29%0.77%1.24%1.63%0.77%0.84%1.11%
Liabilities / equity6.447.687.767.669.9411.5815.5212.7512.0111.06

Industry Peer Context

Each number-line places BPOP against the min, median, and max of latest reported values among companies in the same SIC industry when at least three peers report that ratio.

Net margin peer context

BPOP Net margin versus SIC peer range. Source: grepcent computed from latest SEC companyfacts ratios for SIC industry 6022; peer count 149.BPOP Net margin versus SIC peer range. Source: grepcent computed from latest SEC companyfacts ratios for SIC industry 6022; peer count 149.149 SIC peersMin -52.5%Median 21.9%Max 46.5%BPOP 22.0%

ROE peer context

BPOP ROE versus SIC peer range. Source: grepcent computed from latest SEC companyfacts ratios for SIC industry 6022; peer count 149.BPOP ROE versus SIC peer range. Source: grepcent computed from latest SEC companyfacts ratios for SIC industry 6022; peer count 149.149 SIC peersMin -22.0%Median 9.6%Max 17.5%BPOP 13.3%

ROA peer context

BPOP ROA versus SIC peer range. Source: grepcent computed from latest SEC companyfacts ratios for SIC industry 6022; peer count 149.BPOP ROA versus SIC peer range. Source: grepcent computed from latest SEC companyfacts ratios for SIC industry 6022; peer count 149.149 SIC peersMin -2.3%Median 1.1%Max 2.5%BPOP 1.1%

Financial Bridges

Waterfall figures reconcile reported SEC companyfacts components. Missing bridges are omitted when required components are not present for the same fiscal year.

Free cash flow = operating cash flow - capital expenditures

BPOP FY2025 free cash flow bridge from reported figures.BPOP FY2025 free cash flow bridge from reported figures.BPOP free cash flow bridgeFY2025: operating cash flow less capital expendituresSource: SEC companyfacts FY2025.Free cash flow bridgeReported amount$0.0B$500.0M$1.0B$878.4MOperating cash flow-$197.5MCapex$681.0MFree cash flow

Figure provenance: SEC companyfacts FY 2025. Operating cash flow: accession 0001193125-26-085756; concept NetCashProvidedByUsedInOperatingActivities; source concepts us-gaap:NetCashProvidedByUsedInOperatingActivities | Capital expenditures: accession 0001193125-26-085756; concept PaymentsToAcquirePropertyPlantAndEquipment; source concepts us-gaap:PaymentsToAcquirePropertyPlantAndEquipment | Free cash flow: accession 0001193125-26-085756; concept NetCashProvidedByUsedInOperatingActivities - PaymentsToAcquirePropertyPlantAndEquipment; source concepts us-gaap:NetCashProvidedByUsedInOperatingActivities; us-gaap:PaymentsToAcquirePropertyPlantAndEquipment

Financial Charts

BPOP revenue, last 5 periods. Source: SEC companyfacts FY2025.BPOP revenue, last 5 periods. Source: SEC companyfacts FY2025.BPOP RevenueLatest point: FY2025 = $3.8BSource: SEC companyfacts FY2025.Fiscal yearReported revenue$0.0B$2.0B$4.0BFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-12-31; accession 0001193125-26-085756; filed 2026-03-02. Concept: InterestAndDividendIncomeOperating. Source concepts: us-gaap:InterestAndDividendIncomeOperating.

BPOP net income, last 5 periods. Source: SEC companyfacts FY2025.BPOP net income, last 5 periods. Source: SEC companyfacts FY2025.BPOP Net incomeLatest point: FY2025 = $833.2MSource: SEC companyfacts FY2025.Fiscal yearNet income$0.0B$1.0B$2.0BFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-12-31; accession 0001193125-26-085756; filed 2026-03-02. Concept: NetIncomeLoss. Source concepts: us-gaap:NetIncomeLoss.

BPOP diluted eps, last 5 periods. Source: SEC companyfacts FY2025.BPOP diluted eps, last 5 periods. Source: SEC companyfacts FY2025.BPOP Diluted EPSLatest point: FY2025 = $12.30/shareSource: SEC companyfacts FY2025.Fiscal yearDiluted EPS (USD/share)$0.00/share$10.00/share$20.00/shareFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-12-31; accession 0001193125-26-085756; filed 2026-03-02. Concept: EarningsPerShareDiluted. Source concepts: us-gaap:EarningsPerShareDiluted.

BPOP operating cash flow, last 5 periods. Source: SEC companyfacts FY2025.BPOP operating cash flow, last 5 periods. Source: SEC companyfacts FY2025.BPOP Operating cash flowLatest point: FY2025 = $878.4MSource: SEC companyfacts FY2025.Fiscal yearOperating cash flow$0.0B$1.0B$2.0BFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-12-31; accession 0001193125-26-085756; filed 2026-03-02. Concept: NetCashProvidedByUsedInOperatingActivities. Source concepts: us-gaap:NetCashProvidedByUsedInOperatingActivities.

BPOP capital expenditures, last 5 periods. Source: SEC companyfacts FY2025.BPOP capital expenditures, last 5 periods. Source: SEC companyfacts FY2025.BPOP Capital expendituresLatest point: FY2025 = $197.5MSource: SEC companyfacts FY2025.Fiscal yearCapital expenditures$0.0B$125.0M$250.0MFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-12-31; accession 0001193125-26-085756; filed 2026-03-02. Concept: PaymentsToAcquirePropertyPlantAndEquipment. Source concepts: us-gaap:PaymentsToAcquirePropertyPlantAndEquipment.

BPOP dividends paid, last 5 periods. Source: SEC companyfacts FY2025.BPOP dividends paid, last 5 periods. Source: SEC companyfacts FY2025.BPOP Dividends paidLatest point: FY2025 = $197.6MSource: SEC companyfacts FY2025.Fiscal yearDividends paid$0.0B$125.0M$250.0MFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-12-31; accession 0001193125-26-085756; filed 2026-03-02. Concept: PaymentsOfDividends. Source concepts: us-gaap:PaymentsOfDividends.

BPOP share buybacks, last 5 periods. Source: SEC companyfacts FY2024.BPOP share buybacks, last 5 periods. Source: SEC companyfacts FY2024.BPOP Share buybacksLatest point: FY2024 = $217.3MSource: SEC companyfacts FY2024.Fiscal yearShare buybacks$0.0B$125.0M$250.0MFY2009FY2010FY2011FY2012FY2024

Figure provenance: SEC companyfacts. Latest point: FY 2024 ended 2024-12-31; accession 0001193125-25-043848; filed 2025-03-03. Concept: PaymentsForRepurchaseOfCommonStock. Source concepts: us-gaap:PaymentsForRepurchaseOfCommonStock.

BPOP assets, last 5 periods. Source: SEC companyfacts FY2025.BPOP assets, last 5 periods. Source: SEC companyfacts FY2025.BPOP AssetsLatest point: FY2025 = $75.3BSource: SEC companyfacts FY2025.Fiscal yearAssets$0.0B$50.0B$100.0BFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-12-31; accession 0001193125-26-085756; filed 2026-03-02. Concept: Assets. Source concepts: us-gaap:Assets.

BPOP liabilities, last 5 periods. Source: SEC companyfacts FY2025.BPOP liabilities, last 5 periods. Source: SEC companyfacts FY2025.BPOP LiabilitiesLatest point: FY2025 = $69.1BSource: SEC companyfacts FY2025.Fiscal yearLiabilities$0.0B$37.5B$75.0BFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-12-31; accession 0001193125-26-085756; filed 2026-03-02. Concept: Liabilities. Source concepts: us-gaap:Liabilities.

BPOP stockholders' equity, last 5 periods. Source: SEC companyfacts FY2025.BPOP stockholders' equity, last 5 periods. Source: SEC companyfacts FY2025.BPOP Stockholders' equityLatest point: FY2025 = $6.2BSource: SEC companyfacts FY2025.Fiscal yearStockholders' equity$0.0B$4.0B$8.0BFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-12-31; accession 0001193125-26-085756; filed 2026-03-02. Concept: StockholdersEquity. Source concepts: us-gaap:StockholdersEquity.

BPOP free cash flow, last 5 periods. Source: SEC companyfacts FY2025.BPOP free cash flow, last 5 periods. Source: SEC companyfacts FY2025.BPOP Free cash flowLatest point: FY2025 = $681.0MSource: SEC companyfacts FY2025.Fiscal yearFree cash flow$0.0B$500.0M$1.0BFY2021FY2022FY2023FY2024FY2025

Figure provenance: SEC companyfacts. Latest point: FY 2025 ended 2025-12-31; accession 0001193125-26-085756; filed 2026-03-02. Concept: NetCashProvidedByUsedInOperatingActivities - PaymentsToAcquirePropertyPlantAndEquipment. Source concepts: us-gaap:NetCashProvidedByUsedInOperatingActivities; us-gaap:PaymentsToAcquirePropertyPlantAndEquipment.

Quarterly

Quarterly standardized facts from SEC companyfacts as of latest extracted filing date 2026-05-08. Source: https://data.sec.gov/api/xbrl/companyfacts/CIK0000763901.json.

Flow metrics use discrete quarter-length periods from 10-Q/10-Q/A filings. Q4 revenue and net income are derived only when annual FY and nine-month YTD facts exist for the same fiscal year; derived Q4 values are labeled. EPS Q4 is not derived.

QuarterEnd DateRevenueNet IncomeDiluted EPSMethod
2022-Q22022-06-302.77reported discrete quarter
2022-Q32022-09-305.70reported discrete quarter
2023-Q12023-03-312.22reported discrete quarter
2023-Q22023-06-30794,007,000151,160,0002.10reported discrete quarter
2023-Q32023-09-30844,786,000136,609,0001.90reported discrete quarter
2023-Q42023-12-31867,492,00094,594,000derived Q4 = FY annual - nine-month YTD
2024-Q12024-03-31894,141,000103,283,0001.43reported discrete quarter
2024-Q22024-06-30921,907,000177,789,0002.46reported discrete quarter
2024-Q32024-09-30937,448,000155,323,0002.16reported discrete quarter
2024-Q42024-12-31919,767,000177,817,000derived Q4 = FY annual - nine-month YTD
2025-Q12025-03-31916,998,000177,502,0002.56reported discrete quarter
2025-Q22025-06-30943,872,000210,440,0003.09reported discrete quarter
2025-Q32025-09-30966,649,000211,317,0003.14reported discrete quarter
2025-Q42025-12-31955,490,000233,900,000derived Q4 = FY annual - nine-month YTD
2026-Q12026-03-31947,216,000245,674,0003.78reported discrete quarter

Quarterly Charts

BPOP quarterly revenue, last 12 periods. Source: SEC companyfacts 2026-Q1.BPOP quarterly revenue, last 12 periods. Source: SEC companyfacts 2026-Q1.BPOP Quarterly RevenueLatest point: 2026-Q1 = $947.2MSource: SEC companyfacts 2026-Q1.Fiscal quarterQuarterly Revenue$0.0B$500.0M$1.0B2023-Q22023-Q32023-Q42024-Q12024-Q22024-Q32024-Q42025-Q12025-Q22025-Q32025-Q42026-Q1

Figure provenance: SEC companyfacts. Latest point: FY 2026 ended 2026-03-31; accession 0001193125-26-214600; filed 2026-05-08. Concept: InterestAndDividendIncomeOperating. Source concepts: us-gaap:InterestAndDividendIncomeOperating.

BPOP quarterly net income, last 12 periods. Source: SEC companyfacts 2026-Q1.BPOP quarterly net income, last 12 periods. Source: SEC companyfacts 2026-Q1.BPOP Quarterly Net incomeLatest point: 2026-Q1 = $245.7MSource: SEC companyfacts 2026-Q1.Fiscal quarterQuarterly Net income$0.0B$125.0M$250.0M2023-Q22023-Q32023-Q42024-Q12024-Q22024-Q32024-Q42025-Q12025-Q22025-Q32025-Q42026-Q1

Figure provenance: SEC companyfacts. Latest point: FY 2026 ended 2026-03-31; accession 0001193125-26-214600; filed 2026-05-08. Concept: NetIncomeLoss. Source concepts: us-gaap:NetIncomeLoss.

BPOP quarterly diluted eps, last 12 periods. Source: SEC companyfacts 2026-Q1.BPOP quarterly diluted eps, last 12 periods. Source: SEC companyfacts 2026-Q1.BPOP Quarterly Diluted EPSLatest point: 2026-Q1 = $3.78/shareSource: SEC companyfacts 2026-Q1.Fiscal quarterQuarterly Diluted EPS (USD/share)$0.00/share$4.00/share$8.00/share2022-Q22022-Q32023-Q12023-Q22023-Q32024-Q12024-Q22024-Q32025-Q12025-Q22025-Q32026-Q1

Figure provenance: SEC companyfacts. Latest point: FY 2026 ended 2026-03-31; accession 0001193125-26-214600; filed 2026-05-08. Concept: EarningsPerShareDiluted. Source concepts: us-gaap:EarningsPerShareDiluted.

Macro Cross-References

Latest quarter (10-Q)

Latest 10-Q source: 0001193125-26-214600.

Low-confidence quarantine: published MD&A gate detected tail bleed at '\nConsolidated Financial Statements' and could not re-bound cleanly. Confidence: low. Filing date: 2026-05-08. Report date: 2026-03-31.

10-Q MD&A text quarantined because Item 2 boundaries were low-confidence. No quarterly filing narrative is emitted for this company until the parser is reviewed.

Latest 10-K MD&A

Extracted from a later financial-section MD&A body after the formal Item 7 span was a short reference. Published MD&A gate trimmed front/tail over-capture. Confidence: high. Filing date: 2026-03-02. Report date: 2025-12-31.

Management’s

Discussion

and

Analysis

included

in this

Form

10-K

for

information

on

recent

significant

events that have

impacted or

will impact

our current and

future operations.

Human Capital Management

Popular seeks

to embody our

values and

behaviors throughout

our human capital

management practices.

Attracting,

developing,

and retaining

top talent

in an

environment

that promotes

wellness, inclusion,

respect, continuous

learning,

and transparency

are

fundamental

pillars of

the Corporation’s

long-term strategy.

As of December

31, 2025, Popular

employed 9,427

individuals,

none

of whom were

represented

by a collective

bargaining group.

Nurturing Well

-Being: Employee

Health & Financial

Security

Popular

believes

that the

health and

financial

wellness

of our

employees

is fundamental

to delivering

high-quality

service

to our

customers

and

contributing

positively

to

the

communities

in

which

we

operate.

Accordingly,

the

Corporation

offers

a

comprehensive

health and

wellness program

that includes

medical, pharmacy,

vision, and

dental insurance,

as well as additional

wellness initiatives.

Our programs

are designed

to ensure that

healthcare is

both accessible

and affordable

for our employees,

with Popular covering

up to 78%

of health

insurance premiums,

a figure that

surpasses regional

benchmarks.

In 2025,

we strengthened

our health

and

wellness

offerings

by opening

a state-of-the-art

fitness center

in our San

Juan, Puerto

Rico campus,

to encourage

an active

and

balanced

lifestyle.

As of

December

2025,

the fitness

center

had

a total

of 2,030

members,

including

active

employees,

eligible

family members

and retirees.

Additionally,

the

Corporation

promotes

employee

health

and

well-being

by

encouraging

annual

physical

examinations

and

operating

a comprehensive

health and

wellness center

at its Puerto

Rico corporate

offices, staffed

with healthcare

providers and

enhanced

by

the

addition

of

an

on-site

psychologist

to

provide

mental

health

support.

The

center

received

over

15,000

visits

from employees

during 2025.

Popular

also seeks

to foster

work-life

balance

by offering

paid time

off

benefits

to our

employees,

including

community

service

leave,

paid

parental

leave,

and

flexible

work

arrangements.

Our

hybrid

work

model,

available

to

approximately

half

of

our

workforce,

is

designed

to

strike

an

appropriate

balance

between

employee

flexibility

and

business

needs,

reinforcing

our

commitment

to

a flexible

and

productive

work

environment.

In

addition,

we regularly

offer

activities

and

workshops

focused

on

physical fitness

and personal financial

management.

Popular

further

offers

a 401(k)

savings

and

investment

plan,

in

which

98%

of

employees

participate.

Under

the

plan,

Popular

11

matches

$0.50 for

every

dollar

contributed

by an

employee,

up to

8% of

the employee’s

salary.

Moreover,

Popular

maintains

a

profit-sharing

plan, contingent

upon the

achievement

of pre-established

financial

goals, to

further

align employee

compensation

with

the

Corporation’s

overall

performance.

Under

the

profit-sharing

plan,

employees

may

receive

up

to

8%

of

their

eligible

compensation

(capped

at $70,000),

with the

first

4% paid

in cash

and any

amount

above that

threshold

paid to

the employee’s

savings

and

investment

plan

account.

Additionally,

Popular

regularly

reviews

employees’

base

compensation

to

remain

competitive

with market salaries

for comparable

positions.

Empowering Growth:

Our Commitment

to Talent

Developmen

t

We

are committed

to fostering

the continuous

development

and upskilling

of our

employees

and

believe

this

is fundamental

to

maintaining

our competitive

advantage.

Towards

that end,

Popular

offers

development

opportunities

designed

to strengthen

our

employees’

knowledge,

capabilities

and

skills,

supporting

their

personal

growth

while

enhancing

Popular’s

business

strategies

and organizational

effectiveness.

Our 40,000

square foot

development

center in

San Juan,

Puerto Rico,

and our satellite

facilities

in New York,

South Florida,

and

the

Virgin

Islands,

offer

year-round

training

sessions,

activities

and

workshops.

In

2025,

there

were

approximately

6,700

registered

participations

in corporate

academy

voluntary

courses,

new

employee

orientations,

health

coordinator

certifications,

and

manager

onboarding

programs—an

increase

of

approximately

2,500

compared

to

the

participation

levels

in

2024.

These

courses

offer

instructor-led

training

experiences

for

employees

to

develop

and

apply

critical

core

and

technical

skills.

Our

commitment

to

continuous

learning

is

further

supported

through

employee

access

to

LinkedIn

Learning,

which

provides

an

extensive

library

of

over

16,000

e-learning

courses,

enabling

employees

to

pursue

self-directed

learning

aligned

with

both

professional

development goals

and business

needs.

Our

focus

on

training

and

development

has

provided

internal

growth

opportunities

for

our

workforce.

As

a

result,

the

Corporation’s

internal

mobility

rate in

2025 was

47%, reflecting

employees

who applied

for or

were selected

for open

positions,

received

promotions,

or made

lateral

moves

within

the

organization.

Additionally,

we continued

strengthening

key skills

across

accelerated

development

programs

focused

on

data

science,

agile

methodologies,

analytics,

process

efficiency,

and

product

management.

During

2025,

approximately

400

employees

participated

in these

programs,

further

enhancing

the

organization’s

talent.

During

2025,

Popular

successfully

implemented

the Executive

Development

Program,

engaging

over

80 executive

leaders

in a

comprehensive

initiative

focused

on strengthening

key

behaviors,

including

agility,

accountability,

collaboration,

and leadership

mindset,

aligned

with

our

company

values.

In

addition,

we

introduced

the

Middle

Management

Development

Program,

a two-

year

development

journey

for

over

1,700

leaders

designed

to

reinforce

alignment

with

the

Corporation’s

values

and

expected

behaviors

while

fostering

sustainable

organizational

transformation.

Furthermore,

we provided

our

leaders

with

advanced

tools

to support more

effective and

impactful performance

discussions.

Our

organizational

effectiveness

strategy

was

crucial

in

advancing

organizational

development

through

targeted

initiatives,

including

assessments,

team

integration

activities,

new

manager

integration

facilitations,

and

team

alignment

sessions.

These

efforts

are

designed

to

foster

a

cohesive,

agile,

and

adaptable

workforce

capable

of

supporting

the

Corporation’s

evolving

business objectives.

Enhancing Leadership

Continuity through

Strategic Succession

Planning

Popular’s

business

strategy

integrates

succession

planning

to

ensure

effective

and

orderly

leadership

transitions.

Succession

plans

for senior

management

are

developed

by the

Chief

Executive

Officer

and

presented

to the

Board

of Directors.

Popular’s

succession

planning

also

leverages

our

Executive

Talent

Management

Program

to

identify

high-potential

and

high-performing

managers,

providing

them

with

targeted

learning

opportunities

to

enhance

their

skills

and

prepare

them

for

future

senior

management positions.

Employee Experience

Popular

is

committed

to

providing

an

exceptional

employee

experience

that

inspires

our

employees

to

deliver

outstanding

service

to

our

customers

and

communities.

We

recognize

the

evolving

nature

of

our

employees’

needs

and

expectations

and

have

a

robust

approach

to

measuring

and

understanding

their

journey.

Our

employee

engagement

and

experience

survey

program

includes

biannual

pulse surveys,

an annual

enterprise-wide

survey,

and additional

surveys

that assess

the end

-to-end

employee

journey.

We believe

that these

insights

contributed

to our

ability

to maintain

a stable

employee

turnover

rate of

8.5%

as

of

the

end

of

2025.

Furthermore,

our

employee-experience

efforts

are

reflected

in

record

participation

rate

of

77%

and

a

sustained

employee-loyalty

score of

81%, positioning

us above

the 50th

percentile

of the Qualtrics

global benchmark

and above

the financial

services industry

average benchmark.

12

Board Oversight

in Human Capital

The

Talent

and

Compensation

Committee

of

the

Corporation’s

Board

of

Directors

has

oversight

responsibility

for

the

Corporation’s

human

capital

management

practices.

As

part

of

its

responsibilities,

the

Talent

and

Compensation

Committee

reviews

and

advises

management

on

the

Corporation’s

overall

compensation

philosophy,

programs

and

policies,

and

on

the

Corporation’s

talent

acquisition

and

development,

workforce

engagement,

succession

planning,

and

corporate

culture,

among

other human capital

matters.

We

encourage

you

to

review

our Corporate

Sustainability

Report

published

on www.popular.com

for more

detailed

information

regarding

the Corporation’s

human capital

management

programs

and initiatives.

The information

on the

Corporation’s

website,

including

the

Corporation’s

Corporate

Sustainability

Report,

is

not,

and

will

not

be

deemed

to

be,

a

part

of

this

Form

10-K

or

incorporated

into any of the

Corporation’s

filings with

the SEC.

Regulation and Supervision

Described below are the material elements of selected laws and regulations applicable to Popular, Popular North America

(“PNA”)

and

their

respective

subsidiaries.

Such

laws

and

regulations

are

continually

under

review

by

Congress

and

state

legislatures

and

federal

and

state

regulatory

agencies.

Any

change

in

the

laws

and

regulations

applicable

to

Popular

and

its

subsidiaries could have a material effect on the

business of Popular and its subsidiaries. We will continue to

assess our businesses

and risk management and compliance practices

to conform to developments in the regulatory

environment.

General

Popular and PNA are bank holding companies subject to consolidated supervision and

regulation by the Federal Reserve

Board under

the Bank

Holding Company Act

of 1956

(as amended, the

“BHC Act”). BPPR

and PB

are subject to

supervision and

examination by applicable

federal and state

banking agencies including,

in the

case of BPPR,

the Federal Reserve

Board and the

Office of

the Commissioner

of Financial

Institutions of

Puerto Rico

(the “Office

of the

Commissioner”), and, in

the case

of PB,

the

Federal

Reserve

Board

and

the

New

York

State

Department

of

Financial

Services

(the

“NYSDFS”).

Popular’s

broker-dealer

/

investment adviser

subsidiary,

Popular Securities,

LLC (“PS”)

and investment

adviser subsidiary

Popular Asset

Management LLC

(“PAM”)

are subject

to

regulation by

the SEC,

the Financial

Industry

Regulatory Authority

(“FINRA”), and

the Securities

Investor

Protection Corporation, among others. Other of our non-bank subsidiaries conduct reinsurance and

insurance producer and agency

activities, which are

subject to other

federal, state and

Puerto Rico laws

and regulations as

well as licensing

and regulation by

the

Puerto Rico Office of the Commissioner of Insurance and,

for one insurance agency subsidiary, the NYSDFS.

Enhanced Prudential Standards

Under

the

Dodd-Frank

Wall

Street

Reform

and

Consumer

Protection

Act

(the

“Dodd-Frank

Act”),

as

modified

by

the

Economic

Growth,

Regulatory

Relief,

and

Consumer

Protection

Act

and

the

federal

banking

regulators’

2019

“Tailoring

Rules,”

banking

organizations are

categorized based

on status

as

a U.S.

G-SIB,

size

and four

other risk-based

indicators. Among

bank

holding companies with $100

billion or more in

total consolidated assets, the

most stringent standards apply

to U.S. G-SIBs,

which

are subject to Category I standards,

and the least stringent standards apply to Category IV organizations, which have between $100

billion and $250 billion in total consolidated assets and less than $75 billion in all four other risk-based indicators and

which are also

not U.S. G-SIBs. Bank holding companies with total consolidated assets of $50 billion or more are subject to risk committee and risk

management requirements. As of December 31, 2025,

Popular had total consolidated assets of $75.3 billion.

13

Transactions with Affiliates

BPPR

and

PB

are

subject

to

restrictions

that

limit

the

amount

of

extensions

of

credit

and

certain

other

“covered

transactions” (as defined in Section

23A of the Federal

Reserve Act) between BPPR or

PB, on the

one hand, and Popular,

PNA or

any

of

our

other

non-banking

subsidiaries,

on

the

other

hand,

and

that

impose

collateralization

requirements

on

such

credit

extensions. A bank may not engage in any covered transaction if the aggregate amount of the bank’s covered transactions with that

affiliate would exceed 10% of

the bank’s capital stock and

surplus or the aggregate amount of

the bank’s covered transactions with

all non-bank affiliates would exceed 20%

of the bank’s capital stock and

surplus. In addition, any transaction between BPPR

or PB,

on the one

hand, and Popular,

PNA or any

of our other

non-banking subsidiaries, on

the other,

is required to

be carried out

on an

arm’s length basis.

Source of Financial Strength

The

Dodd-Frank Act

requires bank

holding companies,

such

as Popular

and

PNA, to

act

as

a source

of

financial

and

managerial strength to their subsidiary banks. Popular

and PNA are expected to commit resources

to support their subsidiary banks,

including at times when Popular

and PNA may not be

in a financial position to

provide such resources. Any capital loans

by a bank

holding company

to any

of its

subsidiary depository

institutions are

subordinated in

right of

payment to

depositors and

to certain

other indebtedness of such subsidiary depository institution. In the

event of a bank holding company’s bankruptcy,

any commitment

by

the

bank

holding

company

to

a

federal

banking

agency

to

maintain

the

capital

of

a

subsidiary

depository

institution

will

be

assumed by

the bankruptcy

trustee and

entitled to

a priority

of payment.

BPPR and

PB are

currently the

only insured

depository

institution subsidiaries of Popular and PNA.

Resolution Planning and Resolution-Related Requirements

A

bank holding

company with

$250 billion

or more

in total

consolidated assets

(or that

is a

Category III

firm based

on

certain risk-based indicators described in the Tailoring

Rules) is required to report periodically to the FDIC

and the Federal Reserve

Board

such

company’s

plan

for

its

rapid

and

orderly

resolution

in

the

event

of

material

financial

distress

or

failure.

In

addition,

insured depository institutions with total

assets of $50 billion or

more are required to

submit to the FDIC

periodic contingency plans

for

resolution

in

the

event

of

the

institution’s

failure.

In

June

2024,

the

FDIC

finalized

amendments

to

the

resolution

planning

requirements for insured depository institutions with

$50 billion or more in

total assets. The amendments require insured

depository

institutions with

between $50

billion and $100

billion in

assets to submit

informational filings on

a three-year cycle,

with an

interim

supplement updating key information submitted in the off years. These amendments

became effective October 1, 2024, and BPPR’s

first submission under the new rule is due by

April 1, 2026.

On August

29, 2023,

the Federal

Reserve Board,

FDIC and

Office of

the Comptroller

of the

Currency (“OCC”)

issued a

proposed

rule

that

would

require

bank

holding

companies

and

insured

depository

institutions

with

$100

billion

or

more

in

consolidated assets (as well as their insured depository institution affiliates) to maintain minimum

amounts of eligible long-term debt

(generally, debt

that is unsecured, has

a maturity greater than one

year from issuance and satisfies

additional criteria), subject to a

three-year phase-in

period. The

proposal would

also apply

“clean holding

company” requirements

to Category

II through

IV bank

holding companies,

which would,

among other

things, prohibit

those holding

companies from

entering into

derivatives and

certain

other financial

contracts with

third parties.

As of

December 31,

2025, Popular,

PNA, BPPR

and PB’s

total assets

were below

the

thresholds for applicability

of these rules,

except that BPPR

is subject to

the FDIC’s resolution

planning requirements applicable to

insured depository institutions with more than $50

billion but less than $100 billion in assets.

FDIC Insurance

Substantially all the deposits of BPPR and PB are insured up to applicable limits by the Deposit Insurance Fund (“DIF”) of

the

FDIC,

and

BPPR

and

PB

are

subject

to

FDIC

deposit

insurance

assessments

to

maintain

the

DIF.

Deposit

insurance

assessments are

based on

the average

consolidated total

assets of

the insured

depository institution

minus the

average tangible

equity of the institution during the assessment period. For larger

depository institutions with over $10 billion in assets,

such as BPPR

and PB, the FDIC uses a “scorecard” methodology, which considers CAMELS ratings, among

other measures, that seeks to capture

both the probability that an individual large institution will

fail and the magnitude of the impact on the DIF

if such a failure occurs. The

FDIC has the ability

to make discretionary adjustments to the

total score based upon significant

risk factors that are not

adequately

captured in the calculations. The initial base deposit insurance assessment rate for larger depository institutions ranges from 3 to 30

basis

points

on

an

annualized

basis.

Taking

into

account the

adjustments the

FDIC

may

make

to

the

base

rate,

the

total

base

assessment rate could range from 1.5 to 40 basis points

on an annualized basis.

In

October

2022,

the

FDIC

finalized

a

rule

that

increased

initial

base

deposit

insurance

assessment

rates

by

2

basis

points, beginning with the first quarterly assessment period of 2023. The FDIC, as required under the Federal Deposit Insurance Act

14

(“FDIA”), established

a plan

in September

2020 to

restore the

DIF reserve

ratio to

meet or

exceed the

statutory minimum

of 1.35

percent within

eight years. The

increased assessment is

intended to improve

the likelihood that

the DIF

reserve ratio would

reach

the required minimum by the statutory deadline

of September 30, 2028.

As of December 31, 2025, BPPR and

PB had a DIF average total asset

less average tangible equity assessment base of

$69 billion.

On

November 16,

2023,

the

FDIC finalized

a

rule

that

imposes

a special

assessment to

recover the

costs to

the

DIF

resulting

from

the

FDIC’s

use,

in

March

2023,

of

the systemic

risk

exception to

the

least-cost resolution

test

under the

FDIA

in

connection with the

receiverships of Silicon

Valley Bank

and Signature Bank.

The FDIC estimated

in approving the

rule that those

assessed losses total $16.3 billion. The rule provides

that this loss estimate will be periodically adjusted,

which will affect the amount

of

the special

assessment. Under

the rule,

the assessment

base is

the

estimated uninsured

deposits that

an insured

depository

institution reported in its Consolidated Reports of Condition and Income (“Call Report”) at December 31, 2022,

excluding the first $5

billion

in estimated

uninsured deposits.

For

a holding

company

that

has

more than

one

insured depository

institution subsidiary,

such as Popular,

the $5 billion

exclusion is allocated

among the company’s

insured depository institution subsidiaries

in proportion

to each

insured depository

institution’s estimated

uninsured deposits.

The special

assessments were

to be

collected at

an annual

rate of approximately 13.4 basis points per

year (3.36 basis points per quarter) over

eight quarters,

with the first assessment period

having begun

January 1,

2024. In

June 2024,

due to

the increase

in the

estimate of

losses, the

FDIC announced that

it projected

that the special

assessment would be collected

for an additional

two quarters beyond the

initial eight quarter collection

period, at a

lower rate.

In December

2025, the

FDIC reduced

the rate

at which

the assessment

is collected,

with an

invoice payment

date of

March 30, 2026, from 3.36 basis points to

2.97 basis points,

and also reduced the collection period back

to eight quarters.

Brokered Deposits

The FDIA

and regulations

adopted thereunder

restrict the

use of

brokered deposits

and the

rate of

interest payable

on

deposits for institutions

that are less

than well capitalized.

Popular does not

believe the brokered

deposits regulations have

had or

will have a material effect on the funding or liquidity

of BPPR and PB.

Capital Adequacy

Popular, PNA,

BPPR and PB are

each required to comply

with applicable capital adequacy standards

established by the

federal

banking

agencies

(the

“Capital

Rules”),

which

implement

the

Basel

III

framework

set

forth

by

the

Basel

Committee

on

Banking Supervision (the “Basel Committee”) as

well as certain provisions of the Dodd-Frank

Act.

Among other

matters, the

Capital Rules:

(i) impose

a capital

measure called

“Common Equity

Tier

1” (“CET1”)

and the

related regulatory capital ratio of CET1 to risk-weighted assets; (ii) specify that Tier 1 capital consists of CET1 and “Additional Tier 1

capital” instruments meeting

certain revised requirements;

and (iii) mandate

that most deductions/adjustments to

regulatory capital

measures be made

to CET1

and not to

the other components

of capital.

Under the Capital

Rules, for most

banking organizations,

including

Popular,

the

most

common

form

of

Additional

Tier

1

capital

is

non-cumulative

perpetual preferred

stock

and

the

most

common form of Tier

2 capital is subordinated notes and

a portion of the

allocation for loan and lease losses,

in each case, subject

to the Capital Rules’ specific requirements.

Pursuant to the Capital Rules, the minimum

capital ratios are:

4.5% CET1 to risk-weighted assets;

6.0% Tier 1 capital (that is, CET1 plus Additional Tier 1 capital) to risk-weighted

assets;

8.0% Total capital (that is, Tier 1 capital plus Tier 2 capital) to risk-weighted assets; and

4% Tier 1 capital to average consolidated assets as reported

on consolidated financial statements (known

as the

“leverage ratio”).

The Capital Rules also impose

a “capital conservation buffer,”

composed entirely of CET1, on top

of these minimum risk-

weighted

asset

ratios. The

capital

conservation

buffer

is

designed

to

absorb

losses

during

periods

of

economic stress.

Banking

institutions

with

a

ratio

of

CET1

to

risk-weighted

assets

above

the

minimum

but

below

the

capital

conservation

buffer

will

face

constraints on

dividends, equity repurchases

and compensation based

on the

amount of

the shortfall and

eligible retained

income

(that is, four

quarter trailing net income, net

of distributions and tax effects

not reflected in net

income). Popular, BPPR

and PB are

therefore required to maintain such additional capital

conservation buffer of 2.5% of CET1,

effectively resulting in minimum ratios of

(i) CET1

to risk-weighted

assets of

at least

7%, (ii)

Tier

1 capital

to risk-weighted

assets of

at least

8.5%, and

(iii) Total

capital to

15

risk-weighted assets of at least 10.5%.

Pursuant

to

the

Capital

Rules,

the

effects

of

certain

accumulated other

comprehensive income

or

loss

(“AOCI”)

items

included in stockholders’ equity

(for example, marks-to-market of securities

held in the available

for sale portfolio) are

not excluded

from

regulatory

capital

ratios;

however,

banking

organizations

that

are

not

subject

to

Categories

I

or

II

standards

under

the

framework for

banking organizations

with $100

billion or

more in

assets, including

Popular,

BPPR and

PB, may

make a

one-time

permanent election to continue to

exclude these items. Popular,

BPPR and PB have

made this election in order

to avoid significant

variations in

the level

of capital

depending upon

the impact

of interest

rate fluctuations

on the

fair value

of their

available for

sale

securities portfolios.

On July

27, 2023,

the federal

banking regulators

proposed revisions

to the

Capital Rules

to implement

the

Basel Committee’s 2017 standards, described

below, and make

other changes to the

Capital Rules, including the ability

of banking

organizations in Categories III and IV to elect not to recognize most elements of AOCI in regulatory capital. The proposal introduces

revised credit risk, equity risk, operational risk, credit valuation adjustment risk and market risk requirements, among other changes.

However, the

revised capital requirements

of the

proposed rule would

not apply

to Popular,

BPPR, or

PB because

they have

less

than $100 billion in total consolidated assets and trading

assets and liabilities below the threshold for market risk requirements. The

federal

banking

regulators have

subsequently indicated

that

they

expect to

issue

a

revised

proposal, the

timing

and contents

of

which are uncertain.

The

Capital

Rules

preclude certain

hybrid

securities, such

as

trust

preferred

securities, from

inclusion

in

bank

holding

companies’

Tier

1

capital.

Trust

preferred

securities

not

included

in

Popular’s

Tier

1

capital

may

nonetheless

be

included

as

a

component of

Tier 2 capital.

Popular has

not issued

any trust

preferred securities since

May 19,

2010. As

of December

31, 2025,

Popular has

$193 million

of trust

preferred securities

outstanding which

no longer

qualify for

Tier

1 capital

treatment, but

instead

qualify for Tier 2 capital treatment.

The Capital Rules also provide for a number of deductions

from and adjustments to CET1.

Banking organizations that are

not subject to Category

I or II standards

are subject to rules that

provide for simplified capital requirements relating

to the threshold

deductions

for

certain

mortgage

servicing

assets,

deferred

tax

assets,

investments

in

the

capital

of

unconsolidated

financial

institutions and inclusion of minority interests

in regulatory capital.

Failure

to

meet

capital

guidelines

could

subject

Popular

and

its

depository

institution

subsidiaries

to

a

variety

of

enforcement remedies, including the termination of deposit insurance by the FDIC

and to certain restrictions on our business. Refer

to “Prompt Corrective Action” below for further

discussion.

In

December 2017,

the Basel

Committee published

standards that

it

described as

the finalization

of the

Basel III

post-

crisis regulatory

reforms. Among other

things, these

standards revise

the Basel

Committee’s standardized approach

for credit

risk

(including

by

recalibrating

risk

weights

and

introducing

new

capital

requirements

for

certain

“unconditionally

cancellable

commitments,” such

as

unused credit

card

lines of

credit) and

provide

a new

standardized approach

for operational

risk capital.

Under the current U.S. capital rules, operational risk capital requirements and a capital floor apply only to Category I and Category II

banking organizations and not to Popular, BPPR and PB.

In 2020, federal bank regulators adopted a rule

that allowed banking organizations to elect to delay

temporarily the

estimated effects of adopting the Current Expected Credit

Loss (“CECL”) model of ASU 2016-13 on regulatory

capital until January

2022 and subsequently to phase in the effects through

January 2025. The Corporation’s capital ratios

at December 31, 2025 reflect

the full phased in impact from the adoption of CECL.

Refer to

the Consolidated

Financial Statements

in this

Form 10-K.,

Note 20

and Table

10 of

Management’s Discussion

and Analysis for the

capital ratios of Popular,

BPPR and PB

under Basel III. Refer

to the Consolidated Financial Statements

in this

Form 10-K Note 2 for more information regarding

CECL.

Prompt Corrective Action

The

FDIA

requires,

among

other

things,

the

federal

banking

agencies

to

take

prompt

corrective

action

in

respect

of

insured

depository

institutions

that

do

not

meet

minimum

capital

requirements.

The

FDIA

establishes

five

capital

tiers:

“well

capitalized,”

“adequately

capitalized,”

“undercapitalized,”

“significantly

undercapitalized,”

and

“critically

undercapitalized”.

A

depository institution’s capital tier will depend upon how its

capital levels compare with various relevant capital

measures and certain

other factors.

16

An insured

depository institution will

be deemed

to be

(i) “well

capitalized” if

the institution

has a

total risk-based

capital

ratio of 10.0% or greater, a CET1 capital ratio of 6.5%

or greater, a Tier 1

risk-based capital ratio of 8.0% or greater, and a leverage

ratio of 5.0% or

greater, and is

not subject to any order

or written directive by

any such regulatory authority to

meet and maintain a

specific capital level for any capital

measure; (ii) “adequately capitalized” if the institution

has a total risk-based capital ratio

of 8.0%

or greater, a

CET1 capital ratio of 4.5%

or greater, a

Tier 1 risk-based capital

ratio of 6.0% or greater,

and a leverage ratio of

4.0%

or greater

and is

not “well

capitalized”; (iii)

“undercapitalized” if

the institution

has a

total risk-based

capital ratio

that is

less than

8.0%, a CET1 capital

ratio less than 4.5%,

a Tier 1

risk-based capital ratio of

less than 6.0% or

a leverage ratio of

less than 4.0%;

(iv) “significantly

undercapitalized” if

the institution

has a

total risk-based

capital ratio

of less

than 6.0%,

a CET1

capital ratio

less

than 3%, a Tier

1 risk-based capital ratio of less than 4.0% or

a leverage ratio of less than 3.0%;

and (v) “critically undercapitalized”

if

the

institution’s

tangible

equity

is

equal

to

or

less

than

2.0%

of

average

quarterly

tangible

assets.

An

institution

may

be

downgraded to, or deemed

to be in, a

capital category that is

lower than indicated by

its capital ratios if

it is determined to

be in an

unsafe

or

unsound

condition

or

if

it

receives

an

unsatisfactory

examination

rating

with

respect

to

certain

matters.

An

insured

depository institution’s capital category is determined solely for the purpose of applying prompt corrective action

regulations, and the

capital category

may not

constitute an

accurate representation

of the

institution’s overall

financial condition

or prospects

for other

purposes.

The FDIA generally prohibits an insured depository institution from making any capital

distribution (including payment of a

dividend) or

paying any

management fee to

its holding

company, if

the depository

institution would thereafter

be undercapitalized.

Undercapitalized

depository

institutions

are

subject

to

restrictions

on

borrowing

from

the

Federal

Reserve

System.

In

addition,

undercapitalized

depository

institutions

are

subject

to

growth

limitations

and

are

required

to

submit

capital

restoration

plans.

A

depository institution’s

holding company must

guarantee the capital

restoration plan, up

to an

amount equal to

the lesser

of 5%

of

the

depository

institution’s

assets

at

the

time

it

becomes

undercapitalized

or

the

amount

of

the

capital

deficiency,

when

the

institution fails to comply with the

plan. The federal banking agencies may not

accept a capital restoration plan without determining,

among other things,

that the plan

is based

on realistic assumptions

and is

likely to succeed

in restoring the

depository institution’s

capital. If a depository institution fails to submit an

acceptable plan, it is treated as if it is

significantly undercapitalized.

Significantly

undercapitalized

depository

institutions

may

be

subject

to

a

number

of

requirements

and

restrictions,

including orders to

sell sufficient voting

stock to become

adequately capitalized, requirements to

reduce total assets

and cessation

of receipt

of deposits

from correspondent

banks. Critically

undercapitalized depository

institutions are

subject to

appointment of

a

receiver or conservator.

The capital-based prompt

corrective action provisions

of the FDIA

apply to

the FDIC-insured depository

institutions such

as

BPPR

and

PB,

but

they

are

not

directly

applicable

to

holding

companies

such

as

Popular

and

PNA,

which

control

such

institutions. As of December 31, 2025,

both BPPR and PB met the quantitative requirements

for ‘well capitalized’ status.

Restrictions on Dividends and Repurchases

The

principal

sources

of

funding

for

Popular

and

PNA

have

included

dividends

received

from

their

banking

and

non-

banking subsidiaries, asset sales

and proceeds from

the issuance of

debt and equity.

Various statutory

provisions limit the amount

of

dividends an

insured depository

institution may

pay to

its

holding company

without regulatory

approval. A

member bank

must

obtain the approval of the

Federal Reserve Board for any

dividend, if the total of

all dividends declared by the

member bank during

the calendar year would exceed the total of its net income for that year,

combined with its retained net income for the preceding two

years, after

considering those

years’ dividend

activity,

less any

required transfers to

surplus or

to a

fund for

the retirement

of any

preferred stock. During the year

ended December 31, 2025, BPPR declared

cash dividends of $575

million, a portion of

which was

used by Popular for the payments of the cash dividends on its

outstanding common stock. At December 31, 2025, BPPR needed to

obtain prior approval of the Federal Reserve Board before declaring a dividend

in excess of $191 million due to its

retained income,

declared dividend activity and transfers to statutory reserves over the three years ended December 31, 2025. In addition, a member

bank may

not declare

or pay

a dividend

in an

amount greater

than its

undivided profits

as reported

in its

Report of

Condition and

Income, unless the member bank has received the approval of

the Federal Reserve Board. A member bank also may not permit

any

portion of its permanent capital to

be withdrawn unless the withdrawal has

been approved by the Federal Reserve Board.

Pursuant

to

these

requirements, PB

may

not

declare

or

pay

a

dividend without

the

prior

approval

of

the

Federal

Reserve

Board

and

the

NYSDFS.

During the

year ended

December 31,

2025, Popular

received cash

dividends of

$23 million

from Popular

International

Bank, Inc. (“PIBI”) and $22 million from its other

non-banking subsidiaries.

It is Federal Reserve Board policy that bank holding companies generally should pay dividends on common

stock only out

17

of net

income available to

common shareholders

over the past

year and

only if

the prospective rate

of earnings retention

appears

consistent with the organization’s current and

expected future capital needs, asset quality

and overall financial condition. Moreover,

under Federal Reserve Board policy, a bank

holding company should not maintain dividend levels that place undue pressure on the

capital of depository

institution subsidiaries or that

may undermine the bank

holding company’s ability to

be a source

of strength to

its

banking subsidiaries.

Federal Reserve

policy

also

provides that

a

bank

holding company

should

inform

the

Federal

Reserve

reasonably in advance of declaring or paying a dividend that

exceeds earnings for the period for which the dividend is

being paid or

that could result in a material adverse change

to the bank holding company’s capital structure.

The

Federal Reserve

Board

also restricts

the

ability of

banking

organizations to

conduct stock

repurchases. In

certain

circumstances, a banking organization’s repurchases

of its common stock may

be subject to a

prior approval or notice requirement

under other regulations or policies of the Federal Reserve. Any redemption or

repurchase of preferred stock or subordinated debt is

subject to the prior approval of the Federal Reserve.

Subject to compliance with certain conditions, distributions of U.S. sourced dividends to a corporation

organized under the

laws

of the

Commonwealth of

Puerto Rico

are subject

to

a withholding

tax

of 10%

instead of

the 30%

applied to

other “foreign”

corporations. Accordingly, dividends from current or accumulated earnings and profits

paid by PNA to Popular, Inc. sourced from the

U.S. operations of PB are subject to a 10% tax withholding.

A corporation organized under the laws of the Commonwealth of Puerto

Rico that is engaged in a U.S. trade or business is generally subject to a branch profits tax of 30% on its earnings and profits

for the

taxable year that are “effectively connected” with

such U.S. trade or business, adjusted as

provided by U.S. federal income tax law.

Accordingly,

to

the extent

BPPR’s

U.S. operations

generate effectively

connected earnings

and profits

that

are not

reinvested in

such U.S. operations

(and that are

not otherwise adjusted

as provided by

U.S. federal income tax

law), such effectively

connected

earnings and profits will generally be subject

to a branch profits tax of 30%.

Refer to

Part II,

Item 5,

“Market for

Registrant’s Common

Equity,

Related Stockholder

Matters and

Issuer Purchases

of

Equity Securities” for further information on Popular’s

distribution of dividends and repurchases of equity

securities.

See

“Puerto

Rico

Regulation”

below

for

a

description

of

certain

restrictions

on

BPPR’s

ability

to

pay

dividends

under

Puerto Rico law.

Interstate Branching

The Dodd-Frank

Act amended

the Riegle-Neal

Interstate Banking

and Branching

Efficiency Act

of 1994

(the “Interstate

Banking

Act”)

to

authorize

national

banks

and

state

banks

to

branch

interstate

through

de

novo

branches. For

purposes

of

the

Interstate Banking Act, BPPR is treated as a state bank and is subject to the same restrictions on interstate branching as other state

banks.

Activities and Acquisitions

In general, the BHC Act limits the activities

permissible for bank holding companies to the business of banking, managing

or controlling banks and such other activities as the Federal Reserve Board has determined to be so closely related to banking as to

be

properly

incidental

thereto.

A

company

that

meets

management

and

capital

standards

and

whose

subsidiary

depository

institutions meet management,

capital and

Community Reinvestment Act

(“CRA”) standards may

elect to

be treated

as a

financial

holding company

and engage

in a

substantially broader

range of

nonbanking financial

activities, including

securities underwriting

and dealing, insurance underwriting and making

merchant banking investments in nonfinancial

companies.

In order for a bank holding company to elect to be treated as a financial

holding company, (i) all of its depository institution

subsidiaries

must

be

well capitalized

(as described

above)

and

well managed

and

(ii)

it

must

file a

declaration with

the Federal

Reserve Board that it elects to be a “financial holding

company.” As noted above, a bank

holding company electing to be a financial

holding company must itself be and remain

well capitalized and well managed. The Federal Reserve Board’s

regulations applicable

to bank holding companies separately define

“well capitalized” for bank holding companies,

such as Popular,

to require maintaining

a tier 1 capital

ratio of at least

6% and a total capital

ratio of at least 10%.

Popular and PNA have elected

to be treated as

financial

holding

companies.

A

depository

institution

is

deemed

to

be

“well

managed”

if,

at

its

most

recent

inspection,

examination

or

subsequent review

by the

appropriate federal banking

agency (or

the appropriate state

banking agency), the

depository institution

received

at

least

a

“satisfactory”

composite

rating

and

at

least

a

“satisfactory”

rating

for

the

management

component

of

the

composite

rating.

If,

after

becoming

a

financial

holding

company,

the

company

fails

to

continue

to

meet

any

of

the

capital

or

management requirements

for financial

holding company

status, the

company

must

enter into

a confidential

agreement with

the

Federal

Reserve

Board

to

comply

with

all

applicable capital

and

management

requirements.

If

the

company

does

not

return

to

18

compliance

within

180

days,

the

Federal

Reserve

Board

may

extend

the

agreement

or

may

order

the

company

to

divest

its

subsidiary banks or the

company may discontinue, or

divest investments in companies

engaged in, activities permissible only

for a

bank holding company that has elected to be treated as a financial

holding company. In addition, if a depository institution subsidiary

controlled by a financial holding company does not

maintain a CRA rating of at least “satisfactory,” the financial holding company

will

be subject to restrictions on certain new activities

and acquisitions.

The Federal Reserve Board

may in certain circumstances limit

our ability to conduct

activities and make acquisitions that

would otherwise be permissible for

a financial holding company.

Furthermore, a financial holding company must obtain

prior written

approval from the Federal Reserve Board before acquiring a nonbank company with $10 billion or more in total consolidated assets.

In addition, we

are required to

obtain prior Federal

Reserve Board approval

before engaging in

certain banking and

other financial

activities both in the United States and abroad.

The “Volcker

Rule” adopted

as part

of the

Dodd-Frank Act

restricts the

ability of

Popular and

its subsidiaries,

including

BPPR and PB as

well as non-banking subsidiaries, to

sponsor or invest in

“covered funds,” including private funds,

or to engage in

certain types

of proprietary

trading. Popular

and its

subsidiaries generally

do not

engage in

the businesses

subject to

the Volcker

Rule; therefore, the Volcker Rule does not have a material effect on our

operations.

Anti-Money Laundering Initiative and the USA PATRIOT Act

A major focus of governmental policy relating to financial institutions in

recent years has been aimed at combating money

laundering and

terrorist financing.

The USA

PATRIOT

Act of

2001 (the

“USA PATRIOT

Act”) strengthened

the ability

of the

U.S.

government to help prevent, detect and prosecute international money

laundering and the financing of terrorism. Title

III of the USA

PATRIOT

Act imposed

significant compliance

and due

diligence obligations,

created new

crimes and

penalties and

expanded the

extra-territorial jurisdiction of the United States. Failure of a financial institution to comply with the USA PATRIOT Act’s requirements

could have serious legal and reputational consequences

for the institution.

The

Anti-Money

Laundering

Act

of

2020

(“AMLA”),

which

amended

the

Bank

Secrecy

Act

(the

“BSA”),

is

intended

to

comprehensively

reform

and

modernize

U.S.

anti-money

laundering

laws.

Among

other

things,

the

AMLA

codifies

a

risk-based

approach to anti-money laundering compliance for financial institutions; requires the U.S. Department of the Treasury to

promulgate

priorities

for

anti-money

laundering

and

countering

the

financing

of

terrorism

policy;

requires

the

development

of

standards

for

testing technology and

internal processes for BSA

compliance; expands enforcement-

and investigation-related authority,

including

a

significant

expansion

in

the

available

sanctions

for

certain

BSA

violations;

and

expands

BSA

whistleblower

incentives

and

protections.

Many

of

the

statutory

provisions

in

the

AMLA

require

additional

rulemakings,

reports

and

other

measures,

and

the

impact

of

the

AMLA

will

depend on,

among

other

things,

rulemaking and

implementation guidance.

In

June

2021,

the

Financial

Crimes Enforcement Network, a bureau of

the U.S. Department of the

Treasury,

issued the priorities for anti-money laundering

and

countering the

financing of

terrorism policy

required under AMLA.

The priorities

include: corruption, cybercrime,

terrorist financing,

fraud, transnational crime, drug trafficking, human trafficking and

proliferation financing.

Federal regulators

regularly examine BSA/Anti-Money

Laundering and sanctions

compliance to

enhance their

adequacy

and effectiveness, and the frequency and extent of such examinations

and related remedial actions have been

increasing.

Community Reinvestment Act

The

CRA

requires

banks

to

help

serve

the

credit

needs

of

their

communities,

including

extending

credit

to

low-

and

moderate-income individuals

and geographies.

Should

Popular

or our

bank

subsidiaries

fail

to

serve

adequately

the community,

potential penalties may include regulatory denials of applications to expand branches, relocate offices or branches, add subsidiaries

and affiliates, expand into new financial activities and merge

with or purchase other financial institutions.

Interchange Fees Regulation

The Federal Reserve Board

has established standards for

debit card interchange fees

and prohibited network exclusivity

arrangements and routing restrictions. The

maximum permissible interchange fee that

an issuer may receive

for an electronic debit

transaction is

the sum

of

21 cents

per transaction

and 5

basis points

multiplied by

the value

of

the transaction.

Additionally,

the

Federal Reserve

Board allows

for an

upward adjustment

of

no more

than 1

cent

to

an issuer’s

debit card

interchange fee

if the

issuer develops and implements policies and procedures

reasonably designed to achieve certain fraud-prevention

standards.

In

October

2023,

the

Federal

Reserve

Board

proposed

amendments

to

its

rules

on

interchange

fees.

If

adopted,

the

19

proposed changes

would establish

a maximum

permissible interchange

fee of

no more

than 14.4

cents per

transaction plus

four

basis

points

multiplied

by

the

value

of

the

transaction.

The

fraud

prevention

adjustment

would

be

increased

to

1.3

cents

per

transaction. The proposed changes would also establish an automatic update of

the interchange fee cap every other year based on

a survey of debit card issuers.

Consumer Financial Protection Act of 2010

The Consumer

Financial Protection

Bureau (the

“CFPB”) supervises

“covered persons”

(broadly defined

to include

any

person offering or

providing a consumer financial

product or service and

any affiliated service

provider) for compliance with

federal

consumer financial laws. The CFPB

also has the broad power

to prescribe rules applicable to

a covered person or service

provider

identifying

as

unlawful,

unfair,

deceptive,

or

abusive

acts

or

practices

in

connection

with

any

transaction

with

a

consumer

for

a

consumer financial product or service, or the offering of

a consumer financial product or service. We are subject to examination and

regulation by the CFPB. During 2025, the CFPB reduced its staff by over 80%. The

reduction in force is the subject of litigation, and

the

staffing

cuts

are

currently

stayed

pending

the

federal

circuit

court’s

en

banc

rehearing

of

the

case.

The

impact

of

these

developments

on

banking

organizations

subject

to

CFPB

regulation

and

supervision,

including

us,

is

uncertain.

The

Consumer

Financial Protection Act permits states to adopt consumer protection laws and standards that are more stringent than those adopted

at

the federal

level and,

in certain

circumstances, permits

state attorneys

general to

enforce compliance

with both

the state

and

federal laws and regulations. States and state attorneys general

may increase regulatory, investigative and enforcement activity with

respect to consumer protection, in

response to changes in regulation, supervision

and enforcement of consumer protection laws

by

federal regulators.

On October 22, 2024, the CFPB finalized a new rule to implement Section 1033 of the Consumer Financial Protection Act

that

requires

a

provider

of

payment

accounts

or

products,

such

as

a

bank,

to

make

data

available

to

consumers

upon

request

regarding the

products or

services they

obtain from

the provider.

Any such

data provider

also has

to make

such data

available to

third parties, with the consumer’s express authorization and

through an interface that satisfies formatting, performance

and security

standards,

for

the

purpose

of

such

third

parties

providing

the

consumer

with

financial

products

or

services

requested

by

the

consumer. Data required to be made available under the rule includes

transaction information, account balance, account and routing

numbers,

terms

and

conditions,

upcoming

bill

information,

and

certain

account

verification

data.

The

rule

is

intended

to

give

consumers

control

over

their

financial

data,

including

with

whom

it

is

shared,

and

encourage

competition

in

the

provision

of

consumer financial

products or

services. For

banks with

at least

$10 billion

and less

than $250

billion in

total assets,

compliance

with the rule’s requirements is required beginning on

April 1, 2027. The rule is the subject of litigation,

which is currently stayed while

the CFPB considers revisions to the rule.

Office of Foreign Assets Control Regulation

The

U.S.

Treasury

Department

Office

of

Foreign

Assets

Control

(“OFAC”)

administers

economic

sanctions

that

affect

transactions

with

designated

foreign

countries,

nationals

and

others.

The

OFAC-administered

sanctions

targeting

countries

take

many

different

forms.

Generally,

however,

they

contain

one

or

more

of

the

following

elements:

(i)

restrictions

on

trade

with

or

investment in a sanctioned country; and (ii) a blocking

of assets in which the government of the

sanctioned country or other specially

designated nationals have an interest, by prohibiting

transfers of property subject to U.S. jurisdiction (including

property in the United

States or the possession or control of U.S.

persons outside of the United States). Blocked assets (e.g., property

and bank deposits)

cannot

be

paid

out,

withdrawn, set

off

or

transferred

in

any

manner without

a

license

from

OFAC.

Failure

to

comply

with these

sanctions

could

have

serious

legal

and

reputational

consequences,

including

denial

by

federal

regulators

of

proposed

merger,

acquisition, restructuring, or other expansionary activity.

Protection of Customer Personal Information and

MD&A history

Prior-year 10-K MD&A spans are extracted from SEC filings with the same bounded parser used for the latest filing. The latest 10-K appears above; prior years are below.

FY 2024 10-K MD&A

SEC filing source: 0001193125-25-043848.

Extracted from a later financial-section MD&A body after the formal Item 7 span was a short reference. Published MD&A gate trimmed front/tail over-capture. Confidence: high. Filing date: 2025-03-03. Report date: 2024-12-31.

Management’s

Discussion

and

Analysis

included

in

this

Form

10-K

for

information on

the approval

of policies

to manage

liquidity risk.

Additionally,

contingency funding

plans are

used to

model various

stressful

events

of

different

magnitudes

that

affect

different

time

horizons,

to

assist

management

in

evaluating

the

size

of

the

liquidity

buffers

needed

if

those

stress

events

occur.

However,

such

models

may

not

predict

accurately

how

the

market

and

customers might react

to every event

and are dependent

on many assumptions. The

objective of effective

liquidity management is

to

ensure that

the Corporation

has sufficient

liquidity to

meet

all of

its

financial obligations,

finance expected

future growth,

fund

planned

capital

distributions

and

maintain

a

reasonable

safety

margin

for

cash

needs

under

both

normal

and

stressed

market

conditions.

Sources of Liquidity

Deposits, including

customer deposits,

brokered deposits

and public

funds deposits,

continue to

be the

most significant

source of

funds

for

the

Corporation,

representing

89%

and

90%

of

funding

of

the

Corporation’s

total

assets

at

December

31,

2024

and

December 31, 2023, respectively.

The ratio of total ending loans to deposits was 57% at December 31, 2024 and 55% at December

31, 2023.

In addition to

traditional deposits, the

Corporation maintains borrowing arrangements, which

amounted to approximately

$1.2

billion

in

outstanding

balances

at

December

31,

2024

(December

31,

2023

-

$1.1

billion).

A

detailed

description

of

the

Corporation’s

borrowings,

including

their

terms,

is

included

in

Note

16

to

the

Consolidated

Financial

Statements.

Also,

the

Consolidated

Statements

of

Cash

Flows

in

the

accompanying

Consolidated

Financial

Statements

provide

information

on

the

Corporation’s cash inflows and outflows.

The

following

sections

provide

further

information

on

the

Corporation’s

major

funding

activities

and

needs,

as

well

as

the

risks

involved in these activities.

Banking Subsidiaries

Primary

sources of

funding

for the

Corporation’s

banking subsidiaries

(BPPR and

PB

or,

collectively,

“the banking

subsidiaries”)

include

retail,

commercial

and

public

sector

deposits,

brokered

deposits,

unpledged

investment

securities,

mortgage

loan

securitization and, to a lesser extent, loan sales. In

addition, the Corporation maintains borrowing facilities with the FHLB and at the

discount window

of the

Federal Reserve

Bank of

New York

(the “FRB”)

and has

a considerable

amount of

collateral pledged

that

can be used to raise funds under these facilities.

During the fourth quarter of 2024 the Corporation had no material incremental use of its available liquidity sources. At December 31,

2024, the Corporation’s available liquidity increased to

$ 21.6 billion from $19.5 billion

on December 31, 2023. The liquidity sources

of the Corporation at December 31, 2024 are

presented in Table 17 below:

Table 17 - Liquidity Sources

December 31, 2024

December 31, 2023

(In thousands)

BPPR

Popular U.S.

Total

BPPR

Popular U.S.

Total

Unpledged securities and unused funding

sources:

Money market (excess funds at the

Federal Reserve Bank)

$

4,882,358

$

1,488,857

$

6,371,215

$

5,516,636

$

1,475,143

$

6,991,779

Unpledged securities

3,806,066

522,869

4,328,935

4,212,480

347,791

4,560,271

FHLB borrowing capacity

2,777,090

1,058,921

3,836,011

2,157,685

1,341,329

3,499,014

Discount window of the Federal Reserve

Bank borrowing capacity

4,839,388

2,178,646

7,018,034

2,605,674

1,818,946

4,424,620

Total available liquidity

$

16,304,902

$

5,249,293

$

21,554,195

$

14,492,475

$

4,983,209

$

19,475,684

85

Refer

to

Note

16

to

the

Consolidated

Financial

Statements

for

additional

information

of

the

Corporation’s

borrowing

facilities

available through its banking subsidiaries.

The principal

uses of

funds for

the banking

subsidiaries include

loan originations,

investment portfolio

purchases, loan

purchases

and repurchases, repayment of outstanding obligations (including deposits), advances on certain serviced portfolios and operational

expenses. Also, the

banking subsidiaries assume liquidity

risk related to collateral

posting requirements for certain

activities mainly

in

connection

with

contractual

commitments,

recourse

provisions,

servicing

advances,

derivatives

and

credit

card

licensing

agreements.

The banking

subsidiaries maintain

sufficient funding

capacity to

address large

increases in

funding requirements

such as

deposit

outflows.

The

Corporation has

established

liquidity

guidelines

that

require

the

banking

subsidiaries

to

have

sufficient

liquidity

to

cover all short-term borrowings and a portion of deposits.

Deposits are

a key

source of

funding. Refer

to Table

8 for

a breakdown

of deposits

by major

types. Core

deposits are

generated

from a large base of consumer, corporate and public sector customers. Core deposits

include certificates

of deposit under $250,000,

all

interest-bearing

transactional

deposit

accounts,

non-interest-bearing

deposits,

and

savings

deposits.

Core

deposits

exclude

brokered

deposits

and

certificates

of

deposit

over

$250,000.

Core

deposits,

excluding

P.R.

public

funds,

which

are

fully

collateralized, have

historically provided

the Corporation

with a

sizable source

of relatively

stable and

low-cost funds.

P.R.

public

funds, while linked to market interest rates, provide a stable source of funding

with an attractive earning spread. As of December 31,

2024, total Puerto Rico public sector deposits were

$19.5 billion, compared to $18.1 billion at

December 31, 2023.

Core deposits

totaled $59.9

billion, or

92% of

total deposits,

at December

31, 2024,

compared with

$59.0 billion,

or 93%

of total

deposits, at December 31, 2023. Core deposits financed 86% of the Corporation’s earning assets at December 31, 2024, compared

with 88% at December 31, 2023.

The distribution by maturity of certificates of deposit with denominations of $250,000 and over at December 31, 2024 is presented in

the table that follows:

Table 18 - Distribution by

Maturity of Certificates of Deposit of $250,000 and Over

(In thousands)

3 months or less

$

2,313,814

Over 3 to 12 months

934,934

Over 1 year to 3 years

204,776

Over 3 years

176,027

Total

$

3,629,551

For the

years ended

December 31,

2024 and

2023, average

deposits, including

brokered deposits,

represented 92%

of average

earning assets. Table 19 summarizes average deposits for the past two years.

86

Table 19 - Average

Total Deposits

For the years ended December 31,

(In thousands)

2024

2023

Deposits excluding P.R.

government deposits:

Demand deposits

$

15,065,039

$

15,307,152

Savings, NOW and money market deposits (non-brokered)

21,228,157

21,914,790

Savings, NOW and money market deposits (brokered)

764,696

756,343

Time deposits (non-brokered)

7,227,460

6,470,210

Time deposits (brokered CDs)

956,223

722,328

Sub-total deposits excluding P.R.

government

deposits

45,241,575

45,170,823

P.R. government

deposits:

Demand deposits

[1]

11,754,910

11,997,257

Savings, NOW and money market deposits (non-brokered)

6,728,781

4,795,092

Time deposits (non-brokered)

719,017

583,308

Sub-total P.R.

government

deposits

19,202,708

17,375,657

Average total deposits

$

64,444,283

$

62,546,480

[1] Includes interest bearing demand deposits.

The Corporation had

$1.6 billion in

brokered deposits at

December 31, 2024,

which financed approximately

2% of its

total assets

(December 31, 2023 - $1.7 billion and 2%,

respectively).

As of

December 31,

2024, the

banking subsidiaries

had sufficient

current and

projected liquidity

sources to

meet their

anticipated

cash flow

obligations, as

well as

special needs

and off-balance

sheet commitments,

in the

ordinary course

of business

and have

sufficient

liquidity

resources to

address

a

stress

event.

Although the

banking

subsidiaries

have

historically

been

able

to

replace

maturing

deposits and

advances, no

assurance can

be given

that

they

would be

able to

replace those

funds

in the

future if

the

Corporation’s

financial condition

or

general market

conditions

were to

deteriorate. The

Corporation’s financial

flexibility would

be

severely constrained if

the banking subsidiaries

are unable to

maintain access to

funding or if

adequate funding is

not available to

accommodate future

financing needs

at

acceptable interest

rates. The

banking subsidiaries

also

are required

to

deposit cash

or

qualifying

securities

to

meet

margin

requirements

on

repurchase

agreements,

deposit

agreements

and

other

collateralized

borrowing facilities. To

the extent that

the value of

securities previously pledged as

collateral declines because of

market changes,

the Corporation will be required to deposit additional cash or securities to meet its margin or collateral requirements and would need

to

rely

more

heavily

on

alternative

funding

sources.

In

these

scenarios,

the

Corporation’s

financial

flexibility

and

ability

to

grow

revenues may not increase proportionately to cover costs and

profitability would be adversely affected.

The Corporation considers balances in

excess of $250,000 to have a

higher potential liquidity risk.

Table

20 reflects the aggregate

balance in

deposit accounts

in excess

of $250,000,

including collateralized

public funds

and deposits

outside of

the U.S.

and its

territories.

Collateralized public funds, as presented in Table 20, represent public deposit balances from governmental

entities in the

U.S.

and

its

territories,

including

Puerto

Rico

and

the

United

States

Virgin

Islands,

collateralized

based

on

such

jurisdictions’

applicable collateral requirements.

87

Table 20 - Deposits

31-Dec-24

Popular, Inc.

(Dollars in thousands)

BPPR

% of Total

Popular U.S.

% of Total

(Consolidated)

% of Total

Deposits:

Deposits balances under $250,000 [1]

$

23,588,937

44

%

$

7,961,334

68

%

$

31,550,271

49

%

Transactional deposits balances over

$250,000

8,046,175

15

%

1,944,674

16

%

9,990,849

15

%

Time deposits balances over $250,000

1,991,934

4

%

813,424

7

%

2,805,358

4

%

Uninsured foreign deposits

450,068

1

%

-

-

%

450,068

1

%

Collateralized public funds

19,771,083

36

%

316,716

3

%

20,087,799

31

%

Intercompany deposits

205,839

-

%

667,839

6

%

-

-

%

Total deposits

$

54,054,036

100

%

$

11,703,987

100

%

$

64,884,345

100

%

[1] Includes the first $250,000 in balances of transactional

and time deposit accounts with balances in excess

of $250,000.

31-Dec-23

Popular, Inc.

(Dollars in thousands)

BPPR

% of Total

Popular U.S.

% of Total

(Consolidated)

% of Total

Deposits

Deposits balances under $250,000 [1]

$

23,683,475

45

%

$

7,760,363

69

%

$

31,443,838

49

%

Transactional deposits balances over

$250,000

8,632,491

16

%

2,230,978

20

%

10,863,469

17

%

Time deposits balances over $250,000

1,926,005

4

%

361,315

3

%

2,287,320

4

%

Uninsured foreign deposits

418,334

1

%

-

-

%

418,334

1

%

Collateralized public funds

18,313,612

34

%

291,670

3

%

18,605,282

29

%

Intercompany deposits

159,163

-

%

626,312

5

%

-

-

%

Total deposits

$

53,133,080

100

%

$

11,270,638

100

%

$

63,618,243

100

%

[1] Includes the first $250,000 in balances of transactional

and time deposit accounts with balances in excess

of $250,000.

Bank Holding Companies

The principal

sources of

funding for

the BHCs,

which are

Popular,

Inc.

(holding company

only) and

PNA, include

cash on

hand,

investment

securities,

dividends

received from

banking

and

non-banking subsidiaries,

asset sales,

credit

facilities

available from

affiliate banking subsidiaries and proceeds from potential securities offerings.

Dividends from banking and non-banking subsidiaries

are subject

to various

regulatory limits

and authorization

requirements imposed

by banking

regulators, including

the FED

and the

NYDFS, that may limit the ability of those subsidiaries

to act as a source of funding to the BHCs.

The principal uses of these funds include the repayment of debt, interest payments to holders of senior debt and junior subordinated

deferrable interest debentures (related to trust preferred securities), the payment of dividends to common stockholders,

repurchases

of the Corporation’s securities and capitalizing its subsidiaries.

The

outstanding

balance

of

notes

payable

at

the

BHCs

amounted

to

$594

million

at

December

31,

2024

and

$592

million

at

December 31, 2023.

The contractual maturities of the BHCs notes payable

at December 31, 2024 are presented in

Table 21.

Table 21

- Distribution of BHC's Notes Payable by Contractual

Maturity

Year

(In thousands)

2028

$

395,198

Later years

198,373

Total

$

593,571

88

As

of December

31, 2024,

the BHCs

had cash

and money

markets investments

totaling $635

million and

borrowing potential

of

$165 million from its secured facility with BPPR.

The BHCs’

liquidity position continues to be adequate with sufficient cash

on hand,

investments and

other sources of

liquidity that are

expected to be

sufficient to

meet all

interest payments and

dividend obligations

for the foreseeable future.

Additionally, the Corporation’s

latest quarterly dividend was $0.70 per share

or approximately $49 million

per quarter.

The BHCs have in

the past borrowed in the

corporate debt market primarily to finance

their non-banking subsidiaries and refinance

debt

obligations.

These

sources

of

funding

are

more

costly

given

that

two

out

of

three

principal

credit

rating

agencies

rate

the

Corporation’s

debt

securities

below “investment

grade”.

The

Corporation has

an

automatic shelf

registration

statement filed

and

effective with

the Securities

and Exchange

Commission, which permits

the Corporation

to issue

an unspecified

amount of

debt or

equity securities.

Non-Banking Subsidiaries

The

principal

sources

of

funding

for

the

non-banking

subsidiaries

include

internally

generated

cash

flows

from

operations,

loan

sales, repurchase agreements, capital

injections and borrowed funds

from their direct

parent companies or the

holding companies.

The principal uses of funds for the non-banking

subsidiaries include repayment of maturing debt,

operational expenses and payment

of

dividends to

the BHCs.

During the

year ended

December 31,

2024,

Popular,

Inc. made

capital contributions

of $1.7

million to

Popular Impact Fund, its wholly owned subsidiary.

Dividends

During

the

year

ended

December

31,

2024,

the

Corporation

declared

cash

dividends

of

$2.56

per

common

share

outstanding

($183.9 million in the aggregate). The dividends for the Corporation’s Series A preferred stock amounted to $1.4 million. On July 24,

2024, the corporation announced an

increase in the Corporation’s

quarterly common stock dividend from

$0.62 to $0.70 per

share,

commencing with the dividend payable in the first

quarter of 2025.

During the

year ended December

31, 2024,

the BHCs

received dividends and

distributions amounting to

$600 million from

BPPR,

$50

million

from

PNA

and

$23

million

from

its

other

non-banking

subsidiaries.

Dividends

from

BPPR

constitute

Popular,

Inc.’s

primary source of

liquidity. In

addition, during the year

ended December 31, 2024,

Popular International Bank Inc.,

a wholly owned

subsidiary of Popular, Inc., received $19.4 million in cash dividends

and $2.9 million in stock dividends from its investment

in BHD.

Other Funding Sources and Capital

In addition to cash reserves held at the FRB that totaled $ 6.4 billion at December 31, 2024, the debt securities portfolio provides an

additional

source

of

liquidity,

which

may

be

realized

through

either

securities

sales,

collateralized

borrowings

or

repurchase

agreements.

The

Corporation’s

debt

securities

portfolio

consists

primarily

of

liquid

U.S.

government

debt

securities,

U.S.

government

sponsored

agency

debt

securities,

U.S.

government

sponsored

agency

mortgage-backed

securities,

and

U.S.

government

sponsored

agency

collateralized

mortgage

obligations

that

can

be

used

to

raise

funds

in

the

repo

markets.

The

availability

of

repurchase

agreements

would

be

subject

to

having

sufficient

unpledged

collateral

available

at

the

time

the

transactions are

consummated, in addition

to overall

liquidity and

risk appetite

of the

various counterparties.

Refer to

Table

17 for

details of

the Corporation’s

unpledged debt

securities and

available credit

facilities with

the FHLB

and the

discount window

of the

Federal Reserve Bank. A substantial portion

of these debt securities could

be used to raise financing

in the U.S. money markets

or

from secured lending sources, subject to changes in

their fair market value and customary adjustments (haircuts).

Additional liquidity may

be provided through

loan maturities, prepayments

and sales. The

loan portfolio can

also be used

to obtain

funding in the capital

markets. Mortgage loans and some

types of consumer loans,

have secondary markets which the

Corporation

could use.

Off-Balance Sheet Arrangements and Other Commitments

In the ordinary course

of business, the Corporation

engages in financial transactions that

are not recorded on

the balance sheet or

may be recorded on the balance sheet in amounts that are different than the full contract or notional amount of the transaction. As a

provider of

financial services,

the Corporation

routinely enters

into commitments

with off-balance

sheet risk

to meet

the financial

needs of

its customers. These

commitments may include

loan commitments and

standby letters of

credit. These commitments

are

subject

to

the

same

credit

policies

and

approval

process

used

for

on-balance

sheet

instruments.

These

instruments

involve,

to

varying degrees, elements

of credit and

interest rate risk

in excess of

the amount recognized

in the statement

of financial position.

89

Refer to

Note 23

to the

Consolidated Financial

Statements for

information on

the Corporation’s

commitments to

extent credit

and

other non-credit commitments.

Other types

of off-balance

sheet arrangements

that the

Corporation enters

in the

ordinary course

of business

include derivatives,

operating

leases

and

provision

of

guarantees,

indemnifications,

and

representation

and

warranties.

Refer

to

Note

32

to

the

Consolidated

Financial

Statements

for

more

information

on

operating

leases

and

to

Note

22

to

the

Consolidated

Financial

Statements for

a detailed

discussion related

to the

Corporation’s guarantees,

indemnifications obligations, and

representation and

warranties arrangements.

The Corporation monitors its cash requirements, including

its contractual obligations and debt commitments.

Financial Information of Guarantor and Issuers of Registered

Guaranteed Securities

The principal sources of funding for Popular, Inc. Holding Company (“PIHC”) and Popular North America, Inc. (“PNA”) have included

dividends received from their banking and non-banking subsidiaries,

asset sales and proceeds from the issuance of debt and equity.

As further

described below,

in the

Risk to

Liquidity section,

various statutory

provisions limit

the dividends

an insured

depository

institution may pay to its holding company without

regulatory approval.

The Corporation ("PIHC") is

the parent holding company

of Popular North America (“PNA”)

and operates financial services through

its subsidiaries. PNA, a wholly owned subsidiary of Popular, Inc., manages entities such as Equity One, Inc., and PB, including PB’s

subsidiaries: Popular Equipment Finance, LLC,

Popular Insurance Agency, U.S.A., and E-LOAN, Inc.

PNA has issued junior subordinated debentures guaranteed by PIHC (the “obligor group”), purchased by statutory

trusts established

by the Corporation using proceeds from trust preferred

securities (“capital securities”) and common securities

of the trusts.

PIHC guarantees

the junior

subordinated debentures

issued by

PNA. If

PIHC fails

to make

interest payments

on the

debentures

held by the trust,

the trust will not

distribute payments on the

capital securities. The guarantee

ranks subordinate and junior

in right

of

payment to

all

other liabilities

of

PIHC and

equally with

all

other PIHC-issued

guarantees, allowing

direct

legal

action against

PIHC without involving other entities.

Funding

for

PIHC

and

PNA

includes

dividends

from

subsidiaries,

asset

sales,

and

proceeds

from

debt

and

equity

issuance.

Statutory provisions limit the dividends an insured

depository institution can pay to its holding

company without regulatory approval.

The summarized financial

information below shows

the combined financial

position of the

obligor group as

of December 31,

2024,

and December 31, 2023, and their operations for the years ending on those dates. Excluded are investments and equity in earnings

from subsidiaries and affiliates outside the obligor group.

Intercompany balances

and transactions

within the

obligor group

have been

eliminated. Material

amounts due

from, due

to, and

transactions with subsidiaries and affiliates are shown separately. Related party transactions

are also presented separately.

90

Table 22 - Summarized Statement

of Condition

(In thousands)

December 31, 2024

December 31, 2023

Assets

Cash and money market investments

$

634,809

$

388,025

Investment securities

35,150

29,973

Accounts receivables from non-obligor subsidiaries

14,602

14,469

Other loans (net of allowance for credit losses of $281 (2023

- $51))

25,381

26,906

Investment in equity method investees

5,279

5,265

Other assets

65,483

51,315

Total assets

$

780,704

$

515,953

Liabilities and Stockholders' equity

Accounts payable to non-obligor subsidiaries

$

12,163

$

7,023

Notes payable

593,571

592,283

Other liabilities

126,718

114,660

Stockholders' equity (deficit)

48,252

(198,013)

Total liabilities and

stockholders' equity

$

780,704

$

515,953

Table 23 - Summarized Statement

of Operations

For the years ended

(In thousands)

December 31, 2024

December 31, 2023

Income:

Dividends from non-obligor subsidiaries

$

623,000

$

208,000

Interest income from non-obligor subsidiaries and affiliates

9,784

15,579

Earnings (losses) from investments in equity method investees

15

(84)

Other operating income

2,399

4,664

Total income

$

635,198

$

228,159

Expenses:

Services provided by non-obligor subsidiaries and affiliates

(net of

reimbursement by subsidiaries for services provided by parent

of

$172,449 (2023 - $161,333))

$

13,328

$

13,513

Other expenses

37,391

36,216

Income tax expense (benefit)

[1]

20,725

(1,238)

Total expenses

$

71,444

$

48,491

Net income

$

563,754

$

179,668

[1] As discussed

in Note 1

to the Consolidated

Financial Statements, the

net income for

the year ended

December 31, 2024,

included $22.9

million of expenses,

of which $16.5

million was

reflected in income

tax expense

and $6.4 million

was reflected

in other operating

expenses,

related

to

an

out-of-period

adjustment

associated

with

the

Corporation’s

U.S.

subsidiary’s

non-payment

of

taxes

on

certain

intercompany

distributions to the Bank Holding Company (BHC) in Puerto Rico,

a foreign corporation for U.S. tax purposes.

In addition to

the dividend income

reflected in the

Statement of Operations

table above, during

the year ended

December

31, 2024, the

obligor group recorded a

$67.4 million of

capital distributions from

non-obligor subsidiaries which were

in an

accumulated loss position and accordingly were

recorded as a reduction to the investments

(2023 - $64.0 million).

91

Risk to Liquidity

The

Corporation’s

liquidity

may

come

under

pressure

if

it

experiences

significant

unexpected

cash

outflows

due

to

deposit

withdrawals,

which

could

arise

from

various

factors

like

loss

of

depositor

confidence,

exogenous events,

a

downgrade

in

credit

rating, or other events causing counterparties to avoid

exposure. The Corporation’s liquidity risk is impacted by

the following:

External factors such as the

economic outlook (the P.R.

market poses additional risk factors, refer to

the Geographic and

Government Risk

section of

this MD&A

for highlights

regarding Puerto

Rico's economy

and fiscal

status),

interest rate

volatility,

inflation,

debt

market

disruptions, and

regulatory

changes

(e.g.

if

regulatory

capital

ratios

fall

below

required

thresholds,

the

Corporation’s

banking

subsidiaries

may

face

challenges

raising

or

retaining

brokered

deposits

and

limitations on deposit interest rates) can impact

funding ability.

Management has

contingency plans

involving alternate

funding mechanisms

like pledging

asset classes

and accessing

secured credit lines and loan facilities with the FHLB

and FRB, subject to positive tangible capital requirements.

The Corporation’s ability to compete in the

deposit market relies on pricing, service, convenience, financial stability,

credit

ratings, customer confidence, and FDIC deposit insurance

coverage.

Public sector

deposits require

high-credit-quality securities

as collateral;

hence, liquidity

risks from

public sector

deposit

outflows

are

mitigated

as

the

bank

receives

its

collateral

back.

The

Corporation

uses

fixed-rate

U.S.

Treasury

debt

securities as collateral, which are subject to market value fluctuations based on interest rate changes. Rate increases can

reduce collateral value, requiring additional collateral,

thus decreasing unpledged securities.

The credit

ratings of

Popular’s debt

obligations are

a relevant

factor for

liquidity because

they impact

the Corporation’s

ability to borrow in the capital markets, its cost

and access to funding sources.

Investors should refer to

Liquidity Risk section of

“Part I, Item

1A” of this

Form 10-K for

an additional discussion of

liquidity risks to

which the Corporation is subject.

In addition to regulatory limits previously discussed, the

ability of a bank subsidiary to up-stream

dividends to its BHC could thus be

impacted by

its financial

performance and

capital, including

tangible and

regulatory capital,

thus potentially

limiting the

amount of

cash moving

up to

the BHCs

from the

banking subsidiaries. This

could, in

turn, affect

the BHCs

ability to

declare dividends

on its

outstanding common and preferred stock, repurchase its securities or meet its

debt obligations, for example. During the year ended

December 31,

2024, BPPR

declared cash

dividends of

$600 million

to PIHC

and could

declare a

dividend of

up to

approximately

$318 million without prior approval of the Federal Reserve Board due to its retained income, declared dividend activity and transfers

to statutory

reserves over

the measurement

period. In

addition, pursuant

to the

FRB requirements,

PB may

not declare

or pay

a

dividend without the prior approval of the Federal

Reserve Board and the NYSDFS.

The Corporation’s

banking subsidiaries have

historically not used

unsecured capital market

borrowings to finance

their operations,

and therefore are less sensitive to the level and

changes in the Corporation’s overall credit ratings.

Credit Risk

Geographic and Government Risk

The Corporation is exposed to geographic and government risk.

The Corporation’s assets and revenue composition by geographical

area and by business segment reporting are presented

in Note 36 to the Consolidated Financial Statements.

Commonwealth of Puerto Rico

A

significant portion

of

our financial

activities and

credit

exposure is

concentrated in

the

Commonwealth of

Puerto Rico

(“Puerto

Rico”), which has faced severe economic and fiscal

challenges in the past and may face additional

challenges in the future.

Economic Performance

92

Puerto Rico's economy

is closely linked

to the United

States (“U.S.”) economy,

as most of

the external factors

that influence

it are

shaped by U.S.

policies and economic performance,

including federal transfer payments, tax

policies, interest rates, inflation,

trade

policies, and geopolitical developments.

Puerto Rico’s economy

historically followed the

economic trends of the

U.S. economy.

However, from

2007 to 2017,

Puerto Rico’s

economy suffered

a severe

recession, with

real gross

national product

(“GNP”) contracting

approximately 15%

during this

period.

The recession was exacerbated by the damaged caused by Hurricane María in 2017. Since 2018, Puerto Rico’s economy has been

gradually recovering,

with a

temporary interruption

in 2020

due to

the COVID-19

pandemic, in

part aided

by the

large amount

of

federal

disaster

relief

and

recovery

assistance

funds

received

in

connection

with

recent

natural

disasters

and

the

COVID-19

pandemic. Future

growth depends

on multiple

factors, including

the level

of

ongoing federal

assistance and

the timetable

for

its

deployment. Estimates

from the

Puerto Rico

Planning Board

indicated that

real GNP

grew by

2.8% during

fiscal year

2024 (July

2023-June

2024)

and

is

projected to

grow by

1.4%

in

fiscal

year 2025

(July

2024-June 2025).

However,

the

latest Puerto

Rico

Economic Activity Index showed a 1.1% year-over-year

decline and a 0.1% month-over-month decline in November

2024. While this

index is not a direct measure of real GNP, it is an indicator of ongoing economic

activity.

In

2021

and

2022,

inflation

rose

sharply

in

the

U.S.

and

Puerto

Rico

due

to

post-pandemic

demand

and

supply

chain

issues.

Inflation

began

to

decrease

by

mid-2022

as

the

Federal

Reserve

raised

interest

rates,

largely

stabilizing

by

September

2024,

leading to a series of rate reductions by the Federal Reserve for the first

time in four years. As of January 2025, the U.S. Consumer

Price Index

showed a

3.0% year-over-year

increase, still

above the

Federal Reserve’s

2% target.

In Puerto

Rico, the

Consumer

Price Index increased by 1.7% over the 12

months ending in November 2024.

Fiscal Challenges of Puerto Rico and its Municipalities

As

Puerto Rico’s

economy contracted

in the

2000s, public

debt

increased rapidly

due to

borrowing to

cover

deficits to

pay

debt

service, pension benefits,

and other expenditures.

By 2016, the

government had over

$120 billion in

combined debt and

unfunded

pension liabilities, lost access to capital markets, and

faced a fiscal crisis.

In response, the U.S. Congress enacted the Puerto Rico Oversight,

Management, and Economic Stability Act (“PROMESA”) in June

2016. PROMESA

established an Oversight

Board with

significant control

over Puerto

Rico’s fiscal

and economic

affairs, including

those of

its public

corporations,

instrumentalities and

municipalities (collectively,

“PR Government

Entities”). The

Oversight Board

will

remain

in

place

until

market

access

is

restored

and

balanced

budgets

are

achieved

for

at

least

four

consecutive

years.

PROMESA also established

two mechanisms for

the restructuring of

the obligations of

PR Government Entities:

(a) Title

III, an

in-

court process akin

to that of

the U.S. Bankruptcy Code

and which permits

adjustment of a broad

range of obligations, and

(b) Title

VI, a largely out-of-court process through which a

supermajority of creditors can accept modifications to

debt and bind holdouts.

Since

2017,

Puerto

Rico

and

several

of

its

instrumentalities

have

availed

themselves

of

these

mechanisms.

The

Puerto

Rico

government exited Title III in March 2022, and several instrumentalities, such as the Government Development Bank and the Puerto

Rico Highways and Transportation

Authority have also completed

debt restructurings under Titles

III or VI

of PROMESA. However,

the Puerto Rico Electric Power Authority is still undergoing

its debt restructuring.

Puerto

Rico's economic

difficulties

have also

impacted its

municipalities. Historically,

the central

government provided

significant

municipal subsidies.

However,

these, have

decreased pursuant

to fiscal

measures required

by the

Oversight Board.

This decline

has been partly offset by federal disaster and COVID-relief funding received

by municipalities in recent years. The latest Puerto Rico

fiscal plan proposes a

restructured grant system to enhance

municipal services and encourage accountability through

performance

metrics.

Municipalities

are

subject

to

PROMESA,

and

the

Oversight

Board

has

required

certain

municipalities

to

submit

fiscal

plans

and

annual budgets

for review

and approval.

Municipalities are

also required

to seek

Oversight Board

approval to

issue, guarantee

or

modify

their

debts

and

to

enter

into

significant

contracts.

To

date

no

municipality

has

availed

itself

of

the

debt

restructuring

mechanisms available to them under PROMESA.

Exposure of the Corporation

The credit

quality of BPPR’s

loan portfolio

reflects, among other

things, the

general economic conditions

in Puerto

Rico and

other

adverse conditions affecting Puerto

Rico consumers and businesses.

Deterioration in the Puerto

Rico economy has resulted

in the

93

past, and could

result in the future,

in higher delinquencies, greater

charge-offs and increased losses,

which could materially affect

our financial condition and results of operations.

At

December

31,

2024,

the

Corporation’s

direct

exposure

to

PR

Government

Entities

totaled

$336

million,

all

of

which

were

outstanding,

compared

to

$362

million,

of

which

$333

million

were

outstanding,

at

December

31,

2023.

Substantially

all

of

the

Corporation’s direct exposure

outstanding at December 31,

2024 were obligations from

various Puerto Rico

municipalities. In most

cases, these were “general

obligations” of a municipality,

to which the applicable

municipality has pledged its good

faith, credit and

unlimited taxing power, or “special obligations” of

a municipality, to which

the applicable municipality has pledged basic property tax

or

sales

tax

revenues.

At

December

31,

2024,

80%

of

the

Corporation’s

exposure

to

municipal

loans

and

securities

was

concentrated in the municipalities of San

Juan, Guaynabo, Carolina and Caguas.

In July 2024, the

Corporation received scheduled

principal payments

amounting to

$40 million

from various

obligations from

Puerto Rico

municipalities. For

additional discussion

of

the

Corporation’s

direct

exposure to

the

Puerto

Rico

government and

its

instrumentalities and

municipalities, refer

to

Note

23

Commitments and Contingencies to the Consolidated

Financial Statements.

In

addition, at

December 31,

2024,

the

Corporation had

$220

million

in

loans

insured

or

securities issued

by

PR

Governmental

Entities, but for

which the principal source

of repayment is non-governmental ($238 million

at December 31, 2023). These included

$176 million in

residential mortgage loans insured

by the Puerto

Rico Housing Finance Authority

(“HFA”), a

PR Government Entity

(December 31, 2023

- $191

million). The Corporation

also had,

at December 31,

2024, $38 million

in bonds issued

by HFA

which

are secured

by second mortgage

loans on

Puerto Rico

residential properties, and

for which

HFA also

provides insurance to

cover

losses in

the event

of a

borrower default,

and upon the

satisfaction of

certain other

conditions (December 31,

2023 -

$40 million).

HFA’s

ability to honor its

insurance will depend, among

other factors, on the

financial condition of HFA

at the time such

obligations

become

due

and

payable.

The

Corporation

does

not

consider

the

government

guarantee

when

estimating

the

credit

losses

associated with this portfolio.

BPPR’s

commercial loan

portfolio also

includes loans

to

private borrowers

who

are service

providers, lessors,

suppliers or

have

other

relationships

with

the

PR

government.

These

borrowers

could

be

negatively

affected

by

a

deterioration

in

the

fiscal

and

economic

situation

of

PR

Government

Entities.

Similarly,

BPPR’s

mortgage

and

consumer

loan

portfolios

include

loans

to

government

employees

and

retirees,

which

could

also

be

negatively

affected

by

fiscal

measures,

such

as

employee

layoffs

or

furloughs or reductions in pension benefits, if the

fiscal and economic situation deteriorates.

As

of

December

31,

2024,

BPPR

had

$19.5

billion

in

deposits

from

the

Puerto

Rico

government,

its

instrumentalities,

and

municipalities. The rate at

which public deposit balances may

decline is uncertain and

difficult to predict. The

amount and timing of

any such

reduction is likely

to be

impacted by,

for example, the

level of federal

assistance, the speed

at which

such assistance is

distributed and the financial condition, liquidity and cash management practices of such entities, as well as on the ability of BPPR

to

maintain these customer relationships.

United States Virgin Islands

The

Corporation

has

operations

in

the

United

States

Virgin

Islands

(the

“USVI”)

and

has

credit

exposure

to

USVI

government

entities.

The USVI has

been experiencing a

number of fiscal

and economic challenges,

which could adversely

affect the

ability of its

public

corporations and instrumentalities to service their outstanding

debt obligations. PROMESA does not apply to the USVI

and, as such,

there

is

currently

no

federal

legislation

permitting

the

restructuring

of

the

debts

of

the

USVI

and

its

public

corporations

and

instrumentalities.

To

the extent that

the fiscal condition

of the USVI

continues to deteriorate, the

U.S. Congress or the

Government of the

USVI may

enact legislation allowing for the restructuring of the

financial obligations of USVI government entities or imposing a

stay on creditor

remedies, including by making PROMESA applicable

to the USVI.

At December

31, 2024,

the Corporation

had approximately $28

million in

direct exposure to

USVI government

entities (December

31, 2023 - $28 million).

British Virgin Islands

The

Corporation has

operations

in

the

British Virgin

Islands

(“BVI”),

which

was

negatively

affected by

the

COVID-19

pandemic,

particularly as

a reduction

in the

tourism activity

which accounts

for a

significant portion

of its

economy.

Although the

Corporation

has

no

significant

exposure

to

a

single

borrower

in

the

BVI,

at

December

31,

2024,

it

has

a

loan

portfolio

amounting

to

approximately

$196

million

comprised

of

various

retail

and

commercial

clients,

compared

to

a

loan

portfolio

of

$205

million

at

December 31, 2023.

94

U.S. Government

As further detailed in Notes

5 and 6 to the

Consolidated Financial Statements, a substantial portion of the

Corporation’s investment

securities

represented exposure

to

the

U.S.

Government in

the

form

of

U.S. Government

sponsored entities,

as

well

as

agency

mortgage-backed and U.S. Treasury securities. In

addition, $2.1 billion of residential mortgages and $87.4 million commercial

loans

were insured

or guaranteed

by the

U.S. Government

or its

agencies at

December 31,

2024 (compared

to

$1.9 billion

and $89.2

million, respectively, at December 31, 2023).

Non-Performing Assets

Non-performing assets (“NPAs”)

include primarily past-due

loans that

are no

longer accruing interest,

renegotiated loans, and

real

estate property acquired through foreclosure. A summary, including certain credit

quality metrics, is presented in Table 24.

The Corporation’s

credit quality

metrics remained

stable during

2024, when

compared to

the previous

year.

While non-performing

loans

(“NPLs”),

net

charge

offs

(“NCOs”)

and

inflows

to

NPLs

remained

near

or

below

historical averages,

consumer

portfolios

reflected

increased

delinquencies

and

NCOs.

The

mortgage

and

commercial

portfolios

continued

to

operate

with

low

levels

of

delinquencies and NCOs. The

Corporation continues to actively monitor

changes in the macroeconomic environment

and borrower

performance given higher

interest rates and

inflationary pressures. Management believes

that the improvements

over recent years

in risk management practices

and the overall risk

profile of the Corporation’s

loan portfolios position Popular to

continue to operate

successfully under the current environment.

Total

NPAs

decreased

by

$30.0

million

when

compared

with

December

31,

2023.

Total

NPLs

decreased

by

$6.8

million

from

December

31,

2023.

BPPR’s

NPLs

decreased

by

$36.6

million,

across

most

loan

categories,

except

consumer

NPLs

which

reflected an

increase of

$7.4 million,

mostly driven

by the

auto portfolio.

Popular U.S.

NPLs increased

by $29.8

million, driven

by

higher commercial and mortgage NPLs

by $12.5 million and

$18.7 million, respectively.

The mortgage NPL increase

was impacted

by a single loan amounting to $17.1 million.

On December

31, 2024,

the ratio

of NPLs

to total

loans held-in-portfolio

was 0.95%,

compared to

1.02%, at

December 31,

2023.

Other real estate owned loans (“OREOs”) decreased

by $23.1 million from December 31, 2023. The

decrease in OREO was driven

by the

sale of

residential properties. On

December 31, 2024,

NPLs secured by

real estate

amounted to $200

million in the

Puerto

Rico operations and $56 million in Popular U.S,

compared with $231 million and $24 million,

respectively, on December 31, 2023.

The Corporation’s

commercial loan

portfolio secured

by real

estate (“CRE”)

amounted to

$10.9 billion

on December

31, 2024,

of

which

$3.2

billion

was

secured

with

owner

occupied

properties,

compared

with

$10.6

billion

and

$3.1

billion,

respectively,

on

December 31,

2023. Office

space leasing exposure

in our

non-owner occupied CRE

portfolio is limited,

representing only 1.9%

or

$714 million of our total loan portfolio. The

exposure is mainly comprised of low- to mid- rise properties with an

average loan size of

$2.4 million and is well diversified across tenant

type.

CRE NPLs

amounted to

$53.7 million

at December

31, 2024,

compared with

$47.6 million

at December

31, 2023.

The CRE

NPL

ratios for the BPPR and Popular U.S. segments were 0.64% and 0.37%, respectively,

at December 31, 2024, compared with 0.86%

and 0.13%, respectively, at December 31, 2023.

In addition to the NPLs included in Table 24, at December 31, 2024, there were $596 million of performing loans, mostly commercial

loans, which in management’s opinion, are currently subject to potential future classification as non-performing (December 31, 2023

- $510 million).

The following table presents the Corporation’s NPAs as of December 31, 2024

and 2023:

95

Table 24 - Non-Performing

Assets

December 31, 2024

December 31, 2023

(Dollars in thousands)

BPPR

Popular U.S.

Popular, Inc.

BPPR

Popular U.S.

Popular, Inc.

Non-accrual loans:

Commercial

Commercial multi-family

$

79

$

8,700

$

8,779

$

1,991

$

-

$

1,991

Commercial real estate non-owner

occupied

6,429

8,015

14,444

8,745

1,117

9,862

Commercial real estate owner occupied

25,258

5,191

30,449

29,430

6,274

35,704

Commercial and industrial

19,335

1,748

21,083

32,826

3,772

36,598

Total Commercial

51,101

23,654

74,755

72,992

11,163

84,155

Construction

-

-

-

6,378

-

6,378

Leasing

9,588

-

9,588

8,632

-

8,632

Mortgage

158,442

29,890

188,332

175,106

11,191

186,297

Consumer

Home equity lines of credit

-

3,393

3,393

-

3,733

3,733

Personal

20,269

1,741

22,010

19,031

2,805

21,836

Auto

51,792

-

51,792

45,615

-

45,615

Other

899

11

910

964

1

965

Total Consumer

72,960

5,145

78,105

65,610

6,539

72,149

Total non-performing

loans held-in-portfolio

292,091

58,689

350,780

328,718

28,893

357,611

Other real estate owned (“OREO”)

57,197

71

57,268

80,176

240

80,416

Total non-performing

assets

[1]

$

349,288

$

58,760

$

408,048

$

408,894

$

29,133

$

438,027

Accruing loans past due 90 days or more

[2]

$

242,250

$

190

$

242,440

$

268,362

$

109

$

268,471

Non-performing loans

to loans held-in-

portfolio

0.95

%

1.02

%

Interest Lost

15,565

18,697

[1] There were no non-performing loans held-for-sale

as of December 31, 2024 and December 31, 2023.

[2] It is the Corporation’s policy to report delinquent

residential mortgage loans insured by FHA or guaranteed

by the VA as accruing

loans past due 90

days or

more as

opposed to

non-performing

since the

principal repayment

is insured.

These balances

include $65

million of

residential

mortgage

loans insured

by FHA

or guaranteed

by the

VA

that are

no longer

accruing interest

as of

December 31,

2024 (December

31, 2023

- $106

million).

Furthermore,

at

December

31,2024

the

Corporation

had

approximately

$31

million

in

reverse

mortgage

loans

which

are

guaranteed

by

FHA,

but

which are currently not accruing

interest. Due to the guaranteed

nature of the loans, it

is the Corporation’s policy

to exclude these balances fr

om non-

performing assets (December 31, 2023 - $38 million).

For

the

year

ended

December

31,

2024,

total

inflows

of

NPLs

held-in-portfolio,

excluding

consumer

loans,

increased

by

$44.6

million, compared

to the

same period

in 2023.

Inflows of

NPLs held-in-portfolio at

the BPPR

segment decreased

by $21.7

million,

compared to the same period in 2023, mainly driven by lower commercial and construction inflows by $28.8 million and $9.3 million,

respectively, in part offset by higher mortgage inflows by $16.4 million. Inflows of NPLs held-in-portfolio at the Popular U.S. segment

increased by $66.3 million from the same period in 2023, mainly driven by higher commercial and mortgage inflows by $33.0 million

and $33.3

million,

respectively.

The increase

in commercial

NPL inflows

was primarily

driven by

a single

$17.3 million

loan sold

during the fourth quarter of 2024. Meanwhile,

the rise in mortgage NPL inflows included the

impact of a recurring $17.1 million loan.

Tables 25 to 32 present the Corporation’s inflows to NPLs for the years ended 2024 and 2023.

96

Table 25 - Activity in Non

-Performing Loans Held-in-Portfolio (Excluding Consumer

Loans)

For the year ended December 31, 2024

(In thousands)

BPPR

Popular U.S.

Popular, Inc.

Beginning balance

- NPLs

$

254,476

$

22,354

$

276,830

Plus:

New non-performing loans

158,713

98,088

256,801

Advances on existing non-performing loans

-

382

382

Less:

Non-performing loans transferred to OREO

(16,572)

(24)

(16,596)

Non-performing loans charged-off

(18,643)

(1,885)

(20,528)

Loans returned to accrual status / loan collections

(168,431)

(65,371)

(233,802)

Ending balance - NPLs

$

209,543

$

53,544

$

263,087

Table 26 - Activity in Non

-Performing Loans Held-in-Portfolio (Excluding Consumer

Loans)

For the year ended December 31, 2023

(In thousands)

BPPR

Popular U.S.

Popular, Inc.

Beginning balance - NPLs

$

324,562

$

31,356

$

355,918

Plus:

New non-performing loans

180,426

31,484

211,910

Advances on existing non-performing loans

-

681

681

Less:

Non-performing loans transferred to OREO

(36,684)

(58)

(36,742)

Non-performing loans charged-off

(10,128)

(4,837)

(14,965)

Loans returned to accrual status / loan collections

(203,700)

(36,272)

(239,972)

Ending balance -

NPLs

$

254,476

$

22,354

$

276,830

97

Table 27 - Activity in Non

-Performing Commercial Loans Held-In-Portfolio

For the year ended December 31, 2024

(In thousands)

BPPR

Popular U.S.

Popular, Inc.

Beginning balance - NPLs

$72,992

$11,163

$84,155

Plus:

New non-performing loans

15,749

48,764

64,513

Advances on existing non-performing loans

-

314

314

Less:

Non-performing loans transferred to OREO

(358)

-

(358)

Non-performing loans charged-off

(18,485)

(1,867)

(20,352)

Loans returned to accrual status / loan collections

(18,797)

(34,720)

(53,517)

Ending balance - NPLs

$51,101

$23,654

$74,755

Table 28 - Activity in Non

-Performing Commercial Loans Held-in-Portfolio

For the year ended December 31, 2023

(In thousands)

BPPR

Popular U.S.

Popular, Inc.

Beginning balance - NPLs

$82,171

10,868

$93,039

Plus:

New non-performing loans

44,542

15,533

60,075

Advances on existing non-performing loans

-

550

550

Less:

Non-performing loans transferred to OREO

(5,930)

-

(5,930)

Non-performing loans charged-off

(7,664)

(4,837)

(12,501)

Loans returned to accrual status / loan collections

(40,127)

(10,951)

(51,078)

Ending balance - NPLs

$72,992

$11,163

$84,155

Table 29

-

Activity in Non-Performing Construction Loans Held-In

-Portfolio

For the year ended December 31, 2024

(In thousands)

BPPR

Popular U.S.

Popular, Inc.

Beginning balance - NPLs

$6,378

$-

$6,378

Less:

Loans returned to accrual status / loan collections

(6,378)

-

(6,378)

Ending balance - NPLs

$-

$-

$-

98

Table 30 -

Activity in Non-Performing Construction Loans Held-in

-Portfolio

For the year ended December 31, 2023

(In thousands)

BPPR

Popular U.S.

Popular, Inc.

Beginning balance - NPLs

$-

$-

$-

Plus:

New non-performing loans

9,284

-

9,284

Less:

Non-performing loans charged-off

(2,537)

-

(2,537)

Loans returned to accrual status / loan collections

(369)

-

(369)

Ending balance - NPLs

$6,378

$-

$6,378

Table 31 - Activity in Non

-Performing Mortgage Loans Held-in-Portfolio

For the year ended December 31,

2024

(In thousands)

BPPR

Popular U.S.

Popular, Inc.

Beginning balance - NPLs

$175,106

$11,191

$186,297

Plus:

New non-performing loans

142,964

49,324

192,288

Advances on existing non-performing loans

-

68

68

Less:

Non-performing loans transferred to OREO

(16,214)

(24)

(16,238)

Non-performing loans charged-off

(158)

(18)

(176)

Loans returned to accrual status / loan collections

(143,256)

(30,651)

(173,907)

Ending balance - NPLs

$158,442

$29,890

$188,332

Table 32 - Activity in Non

-Performing Mortgage Loans Held-in-Portfolio

For the year ended December 31,

2023

(In thousands)

BPPR

Popular U.S.

Popular, Inc.

Beginning balance - NPLs

$242,391

$20,488

$262,879

Plus:

New non-performing loans

126,600

15,951

142,551

Advances on existing non-performing loans

-

131

131

Less:

Non-performing loans transferred to OREO

(30,754)

(58)

(30,812)

Non-performing loans charged-off

73

-

73

Loans returned to accrual status / loan collections

(163,204)

(25,321)

(188,525)

Ending balance - NPLs

$175,106

$11,191

$186,297

99

Loan Delinquencies

Another key measure used to evaluate and

monitor the Corporation’s asset quality is loan

delinquencies. Loans delinquent 30 days

or

more

and

delinquencies, as

a

percentage

of

their

related

portfolio

category

at

December

31,

2024

and

2023,

are

presented

below.

Table 33 - Loan Delinquencies

(Dollars in thousands)

December 31, 2024

December 31, 2023

Loans delinquent

30 days or more

Total loans

Total delinquencies

as a percentage

of total loans

Loans delinquent

30 days or more

Total loans

Total delinquencies

as a percentage

of total loans

Commercial

Commercial multi-family

$

15,826

$

2,399,620

0.66

%

$

13,657

$

2,415,620

0.57

%

Commercial real estate

non-owner occupied

24,925

5,363,235

0.46

17,051

5,087,421

0.34

Commercial real estate

owner occupied

42,311

3,157,746

1.34

69,239

3,080,635

2.25

Commercial and industrial

49,942

7,741,562

0.65

58,953

7,126,121

0.83

Total Commercial

133,004

18,662,163

0.71

158,900

17,709,797

0.90

Construction

1,039

1,263,792

0.08

6,378

959,280

0.66

Leasing

39,641

1,925,405

2.06

35,491

1,731,809

2.05

Mortgage

[1]

798,130

8,114,183

9.84

859,537

7,695,917

11.17

Consumer

Credit cards

59,078

1,218,079

4.85

46,436

1,135,747

4.09

Home equity lines of credit

5,054

73,571

6.87

5,465

65,953

8.29

Personal

57,835

1,855,244

3.12

59,682

1,945,247

3.07

Auto

191,008

3,823,437

5.00

173,119

3,660,780

4.73

Other

3,930

171,778

2.29

3,063

160,441

1.91

Total Consumer

316,905

7,142,109

4.44

287,765

6,968,168

4.13

Loans held-for-sale

-

5,423

-

-

4,301

-

Total

$

1,288,719

$

37,113,075

3.47

%

$

1,348,071

$

35,069,272

3.84

%

[1]

Loans delinquent 30 days or more includes $0.4 billion

of residential mortgage loans insured by FHA or guaranteed

by the VA as of December

31, 2024 (December 31, 2023 - $0.5 billion). Refer to Note

7 to the Consolidated Financial Statements for additional information

of guaranteed loans.

Allowance for Credit Losses (“ACL”)

The ACL

represents management’s

estimate of

expected credit

losses through

the remaining

contractual life

of the

different loan

segments, impacted by expected prepayments. The ACL

is maintained at a sufficient

level to provide for estimated credit

losses on

collateral dependent loans as well as loans modified

for borrowers with financial difficulties separately from the remainder

of the loan

portfolio. The Corporation’s

management evaluates the adequacy

of the ACL

on a quarterly

basis. In this

evaluation, management

considers current

conditions, macroeconomic

economic expectations through

a reasonable

and supportable

period, historical

loss

experience,

portfolio composition

by

loan

type

and

risk

characteristics,

results

of

periodic credit

reviews

of

individual loans,

and

regulatory requirements, amongst other factors.

The Corporation must rely on

estimates and exercise judgment regarding matters where

the ultimate outcome is unknown, such

as

economic developments affecting specific

customers, industries, or markets.

Other factors that can

affect management’s estimates

are

recalibration

of

statistical

models

used

to

calculate

lifetime

expected

losses,

changes

in

underwriting

standards,

financial

accounting standards and loan impairment measurements,

among others. Changes in the financial condition

of individual borrowers,

in economic

conditions, and

in the

condition of

the various

markets in

which collateral

may be

sold, may

also affect

the required

level of

the allowance

for credit

losses. Consequently,

the business

financial condition,

liquidity,

capital, and

results of

operations

could also be affected.

100

On

December

31,

2024,

the

ACL

increased

by

$16.7

million

from

December

31,

2023

to

$746.0

million.

The

ACL

for

BPPR

increased by

$30.8 million,

driven by

a combined

$23.4 million

increase in

reserves for

the consumer

and lease

portfolios and

an

increase of $9.5

million in reserves

for commercial loans.

These increases were

mainly due to

a combination of

growth across the

different segments

and changes

in credit

quality trends

for the

credit cards

portfolios. In

PB, the

ACL decreased

by $14.1

million,

when compared

to December

31, 2023,

mainly due

to lower

reserves for

the commercial

portfolio resulting

from improvements

in

credit

quality,

as

well as

lower balances

in the

consumer portfolios.

The Corporation’s

ratio of

the allowance

for credit

losses to

loans held-in-portfolio was 2.01% on December 31, 2024, compared to 2.08% on December 31, 2023. The ratio of the allowance for

credit losses to NPLs held-in-portfolio stood at 212.68%,

compared to 203.95% on December 31, 2023.

Given that any one

economic outlook is inherently uncertain, the

Corporation leverages multiple scenarios to estimate

its ACL. The

baseline scenario continues to be assigned the highest probability,

followed by the pessimistic scenario. The weight assigned to the

pessimistic

scenario

decreased

during

the

first

quarter

of

2024

in

response

to

the

positive

momentum

in

the

economy

as

expectations for

the Federal

Reserve achieving

a soft

landing have

improved. The

Corporation evaluates,

at least

on an

annual

basis, the assumptions tied to the CECL accounting framework. These include

the reasonable and supportable period as well as the

reversion window.

The

provision for

credit

losses

related

to

the

loans

held-in-portfolio for

the year

ended December

31,

2024,

was

$258.4 million,

compared to $201.5 million for the year ended December 30, 2023, largely driven by higher NCOs due to credit quality changes and

commercial

loan

growth.

Refer

to

Note

8

Allowance

for

credit

losses

loans

held-in-portfolio

to

the

Consolidated

Financial

Statements, and to the Provision for Credit Losses

section of this MD&A for additional information.

Tables 34 to 35 details the allowance for credit losses by loan categories and the percentage

it represents of total loans held-in-

portfolio and NPLs. The breakdown is made for analytical

purposes, and it is not necessarily indicative of the

categories in which

future loan losses may occur.

101

Table 34 - Allowance for Credit

Losses - Loan Portfolios

December 31, 2024

(Dollars in thousands)

Total ACL

Total loans held-

in-portfolio

ACL to loans held-

in-portfolio

Total non-

performing loans

held-in-portfolio

ACL to non-

performing loans

held-in-portfolio

Commercial

Commercial multi-family

$

9,236

$

2,399,620

0.38

%

$

8,779

105.21

%

Commercial real estate non-owner occupied

54,494

5,363,235

1.02

%

14,444

377.28

%

Commercial real estate owner occupied

49,828

3,157,746

1.58

%

30,449

163.64

%

Commercial and industrial

146,006

7,741,562

1.89

%

21,083

692.53

%

Total Commercial

$

259,564

$

18,662,163

1.39

%

$

74,755

347.22

%

Construction

11,264

1,263,792

0.89

%

-

N.M.

Leasing

16,419

1,925,405

0.85

%

9,588

171.25

%

Mortgage

82,409

8,114,183

1.02

%

188,332

43.76

%

Consumer

Credit cards

99,130

1,218,079

8.14

%

-

N.M.

Home equity lines of credit

1,503

73,571

2.04

%

3,393

44.30

%

Personal

102,736

1,855,244

5.54

%

22,010

466.77

%

Auto

165,995

3,823,437

4.34

%

51,792

320.50

%

Other

7,004

171,778

4.08

%

910

769.67

%

Total Consumer

$

376,368

$

7,142,109

5.27

%

$

78,105

481.87

%

Total

$

746,024

$

37,107,652

2.01

%

$

350,780

212.68

%

N.M. - Not meaningful.

Table 35 - Allowance for Credit

Losses - Loan Portfolios

December 31, 2023

(Dollars in thousands)

Total ACL

Total loans held-

in-portfolio

ACL to loans held-

in-portfolio

Total non-

performing loans

held-in-portfolio

ACL to non-

performing loans

held-in-portfolio

Commercial

Commercial multi-family

$

13,740

$

2,415,620

0.57

%

$

1,991

690.11

%

Commercial real estate non-owner occupied

65,453

5,087,421

1.29

%

9,862

663.69

%

Commercial real estate owner occupied

56,864

3,080,635

1.85

%

35,704

159.27

%

Commercial and industrial

122,356

7,126,121

1.72

%

36,598

334.32

%

Total Commercial

$

258,413

$

17,709,797

1.46

%

$

84,155

307.07

%

Construction

12,686

959,280

1.32

%

6,378

198.90

%

Leasing

9,708

1,731,809

0.56

%

8,632

112.47

%

Mortgage

83,214

7,695,917

1.08

%

186,297

44.67

%

Consumer

Credit cards

80,487

1,135,747

7.09

%

-

N.M.

Home equity lines of credit

1,978

65,953

3.00

%

3,733

52.99

%

Personal

117,790

1,945,247

6.06

%

21,836

539.43

%

Auto

157,931

3,660,780

4.31

%

45,615

346.23

%

Other

7,134

160,441

4.45

%

965

739.27

%

Total Consumer

$

365,320

$

6,968,168

5.24

%

$

72,149

506.34

%

Total

$

729,341

$

35,064,971

2.08

%

$

357,611

203.95

%

N.M. - Not meaningful.

Table

36

details

the

breakdown

of

the

allowance

for

credit

losses

by

loan

categories.

The

breakdown

is

made

for

analytical

purposes, and it is not necessarily indicative of

the categories in which future loan losses may occur.

102

Table 36 - Allocation of the

Allowance for Credit Losses - Loans

At December 31,

2024

2023

% of loans

% of loans

in each

in each

category to

category to

(Dollars in millions)

ACL

total loans

ACL

total loans

Commercial

Commercial multi-family

$9.2

6.5

%

$13.7

6.9

%

Commercial real estate non-owner occupied

54.5

14.5

65.4

14.5

Commercial real estate owner occupied

49.9

8.5

56.9

8.8

Commercial and industrial

146.0

20.8

122.4

20.3

Total Commercial

$259.6

50.3

%

$258.4

50.5

%

Construction

11.3

3.4

12.7

2.7

Leasing

16.4

5.2

9.7

5.0

Mortgage

82.4

21.9

83.2

21.9

Consumer

Credit cards

99.1

3.3

80.5

3.2

Home equity lines of credit

1.5

0.2

2.0

0.2

Personal

102.7

5.0

117.8

5.5

Auto

166.0

10.2

157.9

10.4

Other Consumer

7.0

0.5

7.1

0.6

Total Consumer

$376.3

19.2

%

$365.3

19.9

%

Total

[1]

$746.0

100.0

%

$729.3

100.0

%

[1] Note: For purposes of this table the term loans refers to

loans held-in-portfolio excluding loans held-for-sale.

The following

table presents

net charge-offs

to average

loans held-in-portfolio

(“HIP”) ratios

by loan

category for

the years

ended

December 31, 2024 and 2023:

Table 37 - Net Charge-Offs

(Recoveries) to Average Loans HIP

December 31, 2024

December 31, 2023

BPPR

Popular U.S.

Popular Inc.

BPPR

Popular U.S.

Popular Inc.

Commercial

0.17

%

0.04

%

0.11

%

(0.10)

%

0.02

%

(0.05)

%

Construction

(0.59)

(0.01)

(0.10)

1.59

-

0.32

Mortgage

(0.21)

(0.01)

(0.18)

(0.22)

(0.02)

(0.19)

Leasing

0.67

-

0.67

0.43

-

0.43

Consumer

3.06

7.44

3.20

2.18

6.20

2.35

Total

0.89

%

0.18

%

0.68

%

0.55

%

0.19

%

0.44

%

NCOs for the year ended December 31, 2024,

amounted to $241.8 million, increasing by $95.4 million when compared to the

same

period in 2023.

The BPPR segment

increased by $95.4

million mainly driven

by higher consumer

and commercial NCOs

by $68.6

103

million and $25.4 million, respectively. The consumer NCOs continue to gradually

increase mainly due to credit quality changes. The

PB segment NCOs remained flat year-over-year.

Loan Modifications

For the twelve months ended December 31, 2024,

modified loans to borrowers with financial difficulty

amounted to $455 million, of

which $430 million were in accruing status. The

BPPR segment’s modifications to borrowers with financial

difficulty amounted to

$441 million, mainly comprised of commercial and mortgage

loans of $358 million and $66 million, respectively. A total of $44

million

of the mortgage modifications were related to government

guaranteed loans. The Popular U.S. segment’s modifications

to

borrowers with financial difficulty amounted to $14 million,

of which $12 million were commercial loans.

Refer

to

Note

8

to

the

Consolidated

Financial

Statements

for

additional

information

on

modifications

made

to

borrowers

experiencing financial difficulties.

Enterprise Risk Management

The Corporation’s

Board of

Directors has

established a

Risk Management

Committee (“RMC”)

to, among

other things,

assist the

Board in its (i) oversight of the Corporation’s overall risk framework and (ii)

to monitor, review, and approve policies to measure, limit

and manage the Corporation’s risks.

The

Corporation

has

established

a

three

lines

of

defense

framework:

(a)

business

line

management constitutes

the

first

line

of

defense by identifying

and managing the

risks associated with

business activities, (b) components

of the Risk

Management Group

and

the

Corporate

Security

Group,

among

others,

act

as

the

second

line

of

defense

by,

among

other

things,

measuring

and

reporting on the Corporation’s risk activities, and (c) the Corporate Auditing Division

,

as the third line of defense, reporting directly to

the Audit Committee of the Board, by independently providing

assurance regarding the effectiveness of the risk

framework.

The Enterprise Risk Management Committee (the “ERM Committee”)

is a management committee whose purpose is to oversee and

monitor Market, Interest, Liquidity,

Regulatory and Financial Compliance, BSA/AML & Sanctions, Regulatory,

Strategic, Operational

(including

Fraud

and

Third

Party

Risk,

among

others),

Information

Technology

and

Cyber

Security,

Legal,

Credit,

Climate

and

Reputational risks, as

defined in the

Risk Appetite Statement

(“RAS”) of the

Risk Management Policy

and within the

Corporation’s

Enterprise Risk

Management (“ERM”)

framework. The

ERM

Committee and

the Enterprise

Risk Management

Department in

the

Financial and Operational

Risk Management Division

(the “FORM Division”),

in coordination with

the Chief Risk

Officer,

create the

framework to identify and manage multiple and cross-enterprise

risks, and to articulate the RAS and supporting

metrics.

The

Enterprise

Risk

Management

Department

has

established

a

process

to

ensure

that

an

appropriate

standard

readiness

assessment is performed before we launch a new product or service. Similar procedures are performed by the Treasury Division for

transactions involving

the purchase

and sale

of assets,

and by

the Mergers

and Acquisitions

Division for

acquisition transactions.

The Enterprise Risk Management Department has a Corporate Issues

Management Policy to promote on time remediation of issues

and increase the

governance and transparency around

the number and

the severity of

issues identified for each

business unit and

corporate

function

by

all

sources.

The

Enterprise

Risk

Management

Department

also

has

a

Corporate

Regulatory

Change

Management Program

to

oversee,

on

a

risk

basis,

the

implementation of

laws

and

regulations by

the

appropriate

business and

support areas.

The Asset/Liability

Committee (“ALCO”),

composed of

senior management

representatives from

the business

lines and

corporate

functions, and the Corporate Finance Group, are responsible for planning and executing the

Corporation’s market, interest rate risk,

funding

activities

and

strategy,

as

well

as

for

implementing

approved

policies

and

procedures.

The

ALCO

also

reviews

the

Corporation’s

capital

policy

and

the

attainment

of

the

capital

management

objectives.

In

addition,

the

Financial

Risk,

Corporate

Insurance & Advisory Department independently measures,

monitors and reports compliance with

liquidity and market risk policies,

and oversees controls surrounding interest risk measurements.

The Corporate Compliance

Committee, comprised of

senior management team

members and representatives

from the Regulatory

and Financial

Compliance Division

and the

Financial Crimes

Compliance Division,

among others,

are responsible

for overseeing

and

assessing

the

adequacy

of

the

risk

management

processes

that

support

Popular’s

compliance

program

for

identifying,

assessing,

measuring,

monitoring,

testing,

mitigating,

and

reporting

compliance

risks.

They

also

supervise

Popular’s

reporting

obligations

under

the

compliance

program

to

assess

the

adequacy,

consistency

and

timeliness

of

the

reporting

of

compliance-

related risks across the Corporation.

104

The Regulatory Affairs

team is responsible

for maintaining an

open dialog with

the banking regulatory

agencies to have

regulatory

risks properly identified, measured, monitored, as well as communicated to

the appropriate regulatory agency as necessary to keep

them apprised of material matters within the purview

of these agencies.

The

Credit

Strategy

Committee,

composed

of

senior

level

management

representatives

from

the

business

lines

and

corporate

functions, and the Corporate Credit Risk Management Division,

are responsible for monitoring credit risk management

activities both

at

the corporate

level

and

across all

Popular subsidiaries

providing for

the

development and

consistent

application of

credit

risk

policies, processes

and procedures

that measure,

limit and

manage credit

risks, while

seeking to

maintain the

effectiveness and

efficiency of the operating and businesses processes.

The Corporation’s Operational Risk Committee (“ORCO”) composed of senior

level management representatives from the business

lines

and

corporate

functions,

provide

executive

oversight

of

the

operational

risk

management

activities

of

Popular

and

its

subsidiaries providing

for the

development and

consistent application

of operational

risk policies,

processes, and

procedures that

measure,

limit,

and

manage

operational

risks

while

maintaining

the

effectiveness

and

efficiency

of

the

operating

and

business

processes.

The

FORM

Division,

within

the

Risk

Management

Group,

serves

as

ORCO’s

operating

arm

and

is

responsible

for

establishing baseline processes to measure, monitor, limit and manage

operational risk.

The Corporate Security Group (“CSG”), under the direction of the

Chief Security Officer, leads

all efforts pertaining to cybersecurity,

enterprise fraud and data

privacy, including

developing strategies and oversight processes with

policies and programs that mitigate

compliance, operational,

strategic, financial

and reputational

risks associated

with the

Corporation’s and

our customers’

data and

assets.

The Information Technology

and Cyber Risk

Committee, composed of senior

management representatives from the

business lines

and

corporate

functions,

the

Information

Technology

Division

and

the

CSG,

are

responsible

for

the

oversight

and

monitoring

of

information

technology

and

FY 2023 10-K MD&A

SEC filing source: 0001193125-24-053017.

Extracted from a substantive MD&A body after the formal Item 7 span was a TOC or reference stub. Published MD&A gate trimmed front/tail over-capture. Confidence: high. Filing date: 2024-02-29. Report date: 2023-12-31.

General

Popular

is

a diversified,

publicly-owned financial

holding company,

registered under

the Bank

Holding Company

Act

of

1956, as

amended (the “BHC Act”), and subject to supervision and regulation by the Board of Governors of the Federal Reserve System (the

“Federal Reserve Board”). Popular was incorporated in 1984 under the laws of the Commonwealth of Puerto Rico and is the

largest

financial institution

based in Puerto

Rico, with

consolidated assets of

$70.8 billion, total

deposits of

$63.6 billion

and stockholders’

equity of $5.1 billion at

December 31, 2023. At December 31,

2023, we ranked among the

50 largest U.S. bank holding companies

based on total assets according to information gathered

and disclosed by the Federal Reserve Board.

We operate in two principal markets:

Puerto Rico:

We

provide retail,

mortgage and

commercial banking

services through

our principal

banking subsidiary,

Banco

Popular

de

Puerto

Rico

(“Banco

Popular”

or

“BPPR”),

as

well

as

auto

and

equipment

leasing

and

financing,

investment

banking,

broker-dealer

and

insurance

services

through

specialized

subsidiaries.

BPPR’s

deposits

are

insured

under

the

Deposit Insurance

Fund (“DIF”)

of the

Federal Deposit

Insurance Corporation (“FDIC”).

The banking

operations of

BPPR are

primarily based in Puerto Rico, where BPPR has the

largest retail banking franchise.

Mainland

United

States:

We

provide

retail,

mortgage

and

commercial

banking

services

through

our

New

York-chartered

banking subsidiary,

Popular Bank (“PB” or

“Popular U.S.”), which has

branches in New York,

New Jersey and Florida;

as well

as investment and

insurance services, and commercial

direct financing leases through

specialized subsidiaries. PB’s deposits

are insured under the DIF of the FDIC.

BPPR

also

conducts

banking

operations

in

the

U.S.

Virgin

Islands,

the

British

Virgin

Islands

and

New

York.

In

addition

to

BPPR’s commercial

banking operations

in New

York

that include

direct loan

origination and

participating loans

originated by

PB,

BPPR

offers

or

holds

financial

products

on

a

National

scale

in

the

U.S.

market,

including

personal

loans

previously

originated under

the E-Loan

brand, purchased

personal loans

originated by

third parties,

and

gathering insured

institutional

deposits via online deposit gathering platforms. In the U.S. and British

Virgin Islands, BPPR offers a range of banking products,

including loans and deposits to both retail and

commercial customers.

For further information about the Corporation’s results segregated by

its reportable segments, see “Reportable Segment Results” in

the Management’s Discussion

and Analysis of

Financial Condition and Results

of Operations section

(“MD&A”) and Note

37 to the

Consolidated Financial Statements included in this Form

10-K.

Transformation Initiative:

The

Corporation

launched

a

significant,

multi-year,

broad-based

technological

and

business

process

transformation

during

the

second half of 2022. The

needs and expectations of our

clients, as well as the

competitive landscape, have evolved, compelling us

to make important investments in our technological infrastructure and adopt more agile practices. We

believe these investments will

result in an enhanced digital experience for our clients, as

well as better technology and more efficient processes for our employees,

and make us a more efficient and

profitable company, allowing us to

achieve a 14% return on tangible common equity target by

the

end of 2025.

Our technology and business transformation

will be a significant

priority for the Corporation over

the next three years

and beyond. Refer to the Overview section

of Management’s Discussion and Analysis included in

this Form 10-K for information on

recent significant events that have impacted or will

impact our current and future operations.

Lending Activities

8

We concentrate our lending activities in the following areas:

(1) Commercial.

Commercial loans are comprised of (i) commercial and industrial (“C&I”) loans and leases to commercial customers

for

use

in

normal

business

operations

and

to

finance

working

capital

needs,

equipment

purchases

or

other

projects,

and

(ii)

commercial real

estate (“CRE”) loans

(excluding construction loans)

for income-producing real

estate properties as

well as

owner-

occupied properties. C&I

loans are underwritten

individually and usually

secured with the

assets of the

company and the

personal

guarantee

of

the

business

owners. CRE

loans consist

of

loans

for

income-producing real

estate

properties and

the financing

of

owner-occupied facilities

if there

is real

estate as

collateral. Non-owner-occupied

CRE loans

are generally

made to

finance office

and

industrial buildings,

healthcare facilities,

multifamily buildings

and

retail shopping

centers

and are

repaid through

cash

flows

related to the operation, sale or refinancing of the

property.

(2) Mortgage. Mortgage

loans include residential

mortgage loans to

consumers for the

purchase or refinancing

of a

residence and

also include residential construction loans made

to individuals for the construction of refurbishment

of their residence.

(3) Consumer.

Consumer loans

are mainly

comprised of

unsecured personal

loans, credit

cards, and

automobile loans,

and to

a

lesser extent home equity lines of credit (“HELOCs”)

and other loans made by banks to individual

borrowers.

(4) Construction.

Construction loans are CRE loans to companies,

community or homeowners’ associations, or developers used for

the construction of a commercial or residential property for which repayment will be generated by the sale or permanent financing of

the property.

Our construction loan

portfolio primarily consists

of retail, residential

(land and condominiums),

office and warehouse

product types.

(5) Lease Financings. Lease financings are offered by

BPPR and are primarily comprised of automobile loans/leases made through

automotive dealerships.

Business Concentration

Since our

business activities

are currently concentrated

primarily in

Puerto Rico,

our results

of operations

and financial

condition are dependent upon the general trends of

the Puerto Rico economy and, in particular,

the residential and commercial real

estate markets. The concentration of our

operations in Puerto Rico exposes us

to greater risk than other

banking companies with a

wider

geographic

base.

Our

asset

and

revenue

composition

by

geographical

area

is

presented

in

“Financial

Information

about

Geographic Areas” below and in Note 37 to the

Consolidated Financial Statements included in this

Form 10-K.

Our loan portfolio is diversified by loan category.

However, approximately 55% of our loan portfolio at December 31, 2023 consisted

of real estate-related

loans, including residential

mortgage loans, construction

loans and commercial

loans secured by

commercial

real estate. The table below presents the distribution

of our loan portfolio by loan category at

December 31, 2023.

Loan category

(Dollars in millions)

BPPR

%

PB

%

POPULAR

%

C&I

$4,796

20

$2,330

22

$7,126

20

CRE

4,695

19

5,888

56

10,583

30

Construction

170

1

789

7

959

3

Leasing

1,732

7

-

-

1,732

5

Consumer

6,726

27

243

2

6,969

20

Mortgage

6,392

26

1,304

13

7,696

22

Total

$24,511

100

$10,554

100

$35,065

100

Except for

the Corporation’s

exposure to

the Puerto

Rico Government

sector,

no individual

or single

group of

related accounts

is

considered material

in relation

to our

total assets

or deposits,

or in

relation to

our overall

business.

For a

discussion of

our loan

portfolio, our

deposits portfolio

and our

exposure to

the Government

of Puerto

Rico, see

“Financial Condition

– Loans”,

“Financial

Condition

Deposits”

and

“Credit

Risk

Geographical and

Government

Risk” in

the

MD&A

and

to

Note

24

-

Commitment and

Contingencies to the Consolidated Financial Statements

included in this Form 10-K.

9

Credit

Administration

and

Credit

Policies

Interest

from our

loan portfolios

is our

principal source

of revenue.

Whenever we

make loans,

we expose

ourselves

to

credit

risk.

Credit

risk

is

controlled

and

monitored

through

active

asset

quality

management,

including

the

use

of

lending

standards,

thorough

review

of

potential

borrowers

and through

active

asset quality

administration.

Business

activities

that

expose

us to

credit

risk are

managed

within

the

Board

of Director’s

Risk Management policy,

and the Credit Risk Tolerance

Limits policy,

which establishes

limits

that

consider

factors

such

as maintainin

g

a prudent

balance

of risk-taking

across

diversified

risk types

and business

units,

compliance

with regulator

y

guidance,

and

controlling

the

exposure

to lower

credit

quality

assets.

We maintain

comprehensive

credit policies

for all lines of

business in order

to mitigate credit

risk. Our credit

policies

are

approved by

our Board

of Directors.

These policies set

forth,

among

other

things,

the objectives, scope and

responsibilities of the

credit

management cycle.

Our

internal

written

procedures

establish

underwriting

standards

and

procedures

for

monitoring

and

evaluating

loan

portfolio

quality

and

require

prompt

identificatio

n

and

quantificatio

n

of

asset

quality

deterioration

or

potential

loss

to

ensure

the

adequacy

of

the

allowance

for

credit

losses.

These

written

procedures

establish

various

approval

and

lending

limit

levels,

ranging

from

bank

branch

or

department

officers

to

managerial

and

senior

management

levels.

Approval

levels are

primarily

determined

by the

amount,

type

of loan

and risk

characteristics

of the credit

facility.

Our

credit

policies

and

procedures

establish

documentation

requirements

for

each

loan

and

related

collateral

type,

when

applicable,

during

the

underwriting,

closing

and

monitoring

phases.

For

commercial

and

construction

loans,

during

the

initial

loan

underwriting

process,

the

credit

policies

require,

at

a

minimum,

historical

financial

statements

or

tax

returns

of

the

borrower,

an analysis

of financial

information

contained

in

a

credit

approval

package,

a

risk

rating

determination

and

reports

from

credit

agencies

and appraisal

s

for

real

estate-related

loans when applicable

.

The credit

policies

also

set

forth

the

required

closing

documentation

depending

on the

loan

and the

collateral

type.

Although

we originat

e

most

of our

loans

internally

in both

the

Puerto

Rico

and mainlan

d

United

States

markets,

we

occasionally

purchase

or

participate

in

loans

originated

by

other

financial

institutions.

When

we

purchase

or

participate

in

loans

originated

by

others,

we

conduct

the

same

underwriting

analysis

of

the borrower

s

and apply

the

same

criteria

as we do

for

loans

originated

by us. This also

includes

a review

of the

applicable

legal

documentation.

Refer

to

the

Credit

Risk

section

of

the

MD&A

included

in

this

Form

10-K

for

information

related

to

management

committees and divisions with responsibilities for establishing

policies and monitoring the Corporation’s credit risk.

Loan

extensions

,

renewals

and restructurings

Loans with

satisfactory

credit profiles

can be

extended, renewed

or restructured

.

Some commercia

l

loan facilities

are

structured

as lines

of credit, which

are mainly

one year

in term

and therefore

are required

to be renewed

annually.

Other

facilities

may be restructure

d

or extended

from time

to time based

upon changes

in the

borrower’s

business

needs,

use

of

funds,

timing

of

completion

of

projects

and

other

factors.

If

the

borrower

is

not

deemed

to

have

financial

difficulties

,

extensions,

renewals

and restructurings

are done

in the

normal

course

of busines

s

and the

loans

continue

to be recorde

d

as performing.

We

evaluate

various

factors

to

determine

if

a

borrower

is

experiencing

financial

difficulties.

Indicators

that

the

borrower

is

experiencing

financial difficultie

s

include,

for example:

(i)

the borrower

is currently

in default on

any of its debt

or it is

probable tha

t

the borrower

would be

in payment

default on

any of

its debt

in th

e

foreseeable

future

without

the modification

;

(ii)

the

borrower

has declare

d

or is in

the

process

of declarin

g

bankruptcy;

(iii)

there

is significan

t

doubt

as to

whether

the

borrower

will

continue

to

be

a

going

concern;

(iv)

the

borrower

has

securities

that

have

been

delisted,

are

in

the

process

of

being

delisted,

or

are

under threa

t

of bein

g

delisted

from

an exchange

;

(v) based

on estimates

and projection

s

that

only

encompass

the

current

business

capabilities

,

the

borrower

forecasts

that

its

entity-specifi

c

cash

flows

will

be

insufficien

t

to

service

the

debt

(both

interest

and

principal)

in

accordance

with

the

contractual

terms

of

the

existing

agreement

through

maturity;

and

(vi)

absent

the

current

modification,

the

borrower

cannot

obtain

funds

from

sources

other

than

the

existing

creditors

at

an

effective

interest

rate

equal to the current market

interest

rate for similar

debt for a non-troubled

debtor.

10

We

have

specialized

workout

officers

who

handle

the majority

of

commercial

loans

that

are

past

due

90

days

and

over,

borrowers

experiencing

financial

difficulties

,

and loans

that

are considere

d

problem

loans

based

on their

risk profile

.

As a

general

policy,

we

do

not

advance

additional

money

to

borrowers

who

have

loans

that

are

90

days

past

due

or

over.

In

commercial

and

construction

loans,

certain

exceptions

may

be approve

d

under

certain

circumstances,

including

(i) when

past

due

status

is administrativ

e

in nature,

such

as expiration

of a loan

facility

before

the

new documentatio

n

is executed,

and not as

a result

of paymen

t

or credit

issues;

(ii) to

improve

our collateral

position

or

otherwise

maximize

recovery

or

mitigate

potential

future

losses;

and

(iii)

with

respect

to

certain

entities

that,

although

related

through

common

ownership,

are

not

cross

defaulted

nor

cross-collateralized

and

are

performing

satisfactorily

under

their

respective

loan

facilities.

Such

advances

are

underwritten

and

approved

following

our

credit

policy

guidelines

and

limits,

which

are

dependent

on

the

borrower’s

financial

condition,

collateral

and guarantee,

among

others.

In addition

to the legal

lending limit

established under

applicable

state banking

law, discusse

d

in detail

below,

business

activities

that

expose the

Corporation to

credit

risk

are managed

within

guidelines described

in the

Credit

Risk Tolerance

Limits

policy.

Limits are defined for

loss and credit

performance metrics, portfolio composition and

concentration, and industry and

name-

level,

which

monitors

lending

concentration

to

a

single

borrower

or

a

group

of

related

borrowers,

including

specific

lending

limits

based

on industr

y

or other

criteria,

such

as a percentage

of the

banks’

capital.

Refer to Note 2 and Note 9 to the Consolidated Financial Statements included

in this Form 10-K, for additional information

on loan modifications to borrowers with financial difficulties.

Competition

The

financial

services

industry

in

which

we

operate

is

highly

competitive.

In

Puerto

Rico,

our

primary

market,

the

banking

business

is

highly

competitive

with

respect

to

originatin

g

loans,

acquiring

deposits

and

providing

other

banking

services.

Most

of

our

direct

competitio

n

for

our

products

and

services

comes

from

commercial

banks and

credit unions.

The

principal

competitors

for

BPPR

include

locally

based

commercial

banks

and

a

few

large

U.S.

and

foreign

banks

with

operations in

Puerto Rico.

While

the

number of

banking competitors

in Puerto

Rico

has been

reduced

in

recent years

as

a

result

of

consolidations,

these

transactions

have

allowed

some

of

our

competitors

to

gain

greater

resources,

such

as

a

broader range of products

and services.

We

also

compete

with

specialized

players

in th

e

local

financial

industry

that

are

not subjec

t

to

the

same

regulatory

restrictions

as domestic

banks

and bank holdin

g

companies.

Those

competitors

include

brokerage

firms,

mortgage

companies,

insurance

companies,

automobile

and

equipment

finance

companies,

local

and

federal

credit

unions

(locally

known

as

“cooperativas”),

credit car

d

companies,

consumer

finance

companies,

institutional

lenders

and other

financial

and non-financia

l

institutions

and

entities.

Credit

unions

generally

provide

basic

consumer

financial

services.

These

competitors

collectively

represent a significant

portion of the

market and have

a lower cost structure

and fewer regulatory

constraints.

In

the

United

States

we

continue

to

face

substantial

competitive

pressure

as

our

footprint

resides

in

the

two

large,

metropolitan markets of

New York

City / Northern

New Jersey and

the greater Miami

area.

There is a

large number of

community

and

regional

banks

along

with

national

banking

institutions

present

in

both

markets,

many

of

which

have

a

larger

amount

of

resources than us.

In both

Puerto Rico

and the

United States,

the primary

factors in

competing

for business

include

pricing,

convenience

of branch

locations

and other

delivery

methods,

range of

products offered,

and the

level of

service delivered.

We must

compete

effectively

along

all

these

parameters

to

be

successful.

We

experience

pricing

pressure

as

some

of

our

competitors

seek

to

increase

market

share

by

reducing

prices

for

services

or

the

rates

charged

on

loans,

increasing

the

interest

rates

offered

on

deposits

or offering

more flexible

terms. Increased

competition

could require

that we

increase

the rates

offered

on deposits

and

lower the rates

charged on loans,

which could adversely

affect our profitability.

Economic

factors,

along

with

legislative

and

technological

changes,

have

an

ongoing

impact

on

the

competitive

environment

within

the financia

l

services

industry.

We work

to anticipat

e

and adap

t

to dynamic

competitive

conditions

whether

through developing

and marketing

innovative

products

and services,

adopting

or developin

g

new technologie

s

that

differentiat

e

our products

and

services,

cross-marketing,

or

providing

personalized

banking

services.

We

strive

to

distinguish

ourselves

from

other

banks

and

financial

services

providers

in our

marketplace

by providin

g

a high

level

of service

to enhance

customer

11

loyalty

and to attrac

t

and retain

business.

However,

we can

provide

no assurance

as

to

the

effectiveness

of

these

efforts

on

our

future

business

or

results

of

operations,

and

as

to

our

continued

ability

to

anticipate

and

adapt

to

changing

conditions,

and

to

sufficientl

y

improve

our

services

and/or

banking

products,

in

order

to

successfully

compete

in

our

primary

service

areas.

Human Capital Management

Popular

seeks

to

embody

our

purpose

of “putting

people

at the

center

of progress”

throughout

its human

capital

management.

Attracting,

developing

and

retaining

top

talent

in

an

environment

that

promotes

wellness,

diversity,

inclusion,

learning

and

transparency

are

fundamental

pillars

of

our

long-term

strategy.

As

of

December

31,

2023,

Popular

has

approximately

9,237

employees,

none of whom

are represented

by a collective

bargaining group.

Nurturing Well-Being: Employee Health & Financial

Security

Popular believes

that the

health and

financial

wellness of

Popular’s employees

is essential

to enable

Popular to

effectively

serve

its customers

and contribute

positively

to the

communities

where it

operates.

Our health

and wellness

program includes

health,

pharmacy,

vision and

dental insurance,

as well

as other

wellness

initiatives.

Our programs

seek to

ensure that

healthcare

being

both accessible

and affordable

for our

employees,

with Popular

covering

up to

90% of

health

insurance

premiums,

a figure

that

surpasses

regional

benchmarks.

In

2023,

we

launched

a

leadership

guide

on

mental

health

to

support

leaders

in

promoting

emotional

wellness

within

their

teams

and

engaging

with

team

members

who

may

be

facing

mental

health

challenges.

Additionally,

the Corporation

promotes employee

health and

wellbeing by

encouraging

annual physical

exams and

maintaining

a

health

and

wellness

center

at

its

Puerto

Rico-based

corporate

offices

staffed

with

healthcare

providers,

where

employees

can

complete

their

physical

exam,

receive

acute

care

or visit

a nutritionist

or

psychologist

free

of charge.

Our

health

and

wellness

center received

over 15,680 visits

from employees

during 2023.

Popular

also seeks

to foster

work-life

balance by

providing

paid time

off benefits

to our

employees,

including community

service

leave,

paid

parental

leave

and

flexible

work

arrangements.

Our

hybrid

work

model,

accessible

to

approximately

half

of

our

workforce,

underscores our

commitment to

flexible work

environments.

Moreover,

we continuously

offer activities

and workshops

centered on

physical fitness

and personal financial

management.

Popular

further

provides

a 401(k)

savings

and investment

plan, in

which

98% of

employees

participate.

Popular

matches

$0.50

for every

dollar

the employee

contributes

to the

401(k)

plan,

up to

8% of

their

salary.

Moreover,

Popular

offers

a profit

-sharing

plan,

contingent

upon

the

achievement

of

pre-set

financial

goals,

to

further

align

employee

compensation

with

its

collective

success.

The

profit-sharing

plan

allows

employees

to

receive

up to

8%

of

their

eligible

compensation

(capped

at

$70,000),

of

which

the

first

4%

is

paid

in

cash

and

anything

beyond

such

percent

is

paid

to

the

employee’s

Savings

and

Investment

Plan

account. Popular

regularly

evaluates employees’

base compensation

to better

compete with

the salaries

paid in similar

positions

in

other

companies.

Our

ongoing

enhancements

to

our

employees’

compensation

includes

market-aligned

salary

adjustments,

merit increases

and raising

our hourly

pay rates to

$15 per hour

in Puerto Rico

and $16 per

hour in the Virgin

Islands as

of 2023,

and $17

per hour

in Florida

and $20 per

hour in

New York

and New Jersey

as of 2022.

In 2023,

we invested

more than

$22.5M

in enhancing

our employees’

compensation.

Empowering Growth: Our Commitment to Talent Development

We

are

committed

to

fostering

the

continuous

development

and

upskilling

of

our

employees

and

believe

it

is

fundamental

to

maintaining

our

competitive

edge.

Towards

that

end,

Popular

provides

development

opportunities

aimed

at

strengthening

our

employees’

knowledge,

abilities

and skills

to support

their

personal

growth which,

in turn,

seeks

to enhance

Popular’s

business

strategies

and

organizational

competencies.

Our

40,000

square

foot

Development

Center

in

San

Juan,

Puerto

Rico

and

our

satellite

facilities

in New

York,

South Florida,

and the Virgin

Islands offer

year-round

training sessions,

activities

and workshops.

In 2023,

we transitioned

back to

in-person

sessions,

but also

continued

offering

virtual

training

programs.

Our seven

corporate

academies

had

more

than

8,000

registrations

from

our

employees

during

2023,

approximately

1,600

more

than

in

2022.

Our

commitment

to continuous

learning

is further

supported

by offering

our employees

access to

LinkedIn

Learning,

which provides

an extensive

library

of over

16,000

e-learning

courses.

In 2023,

users

totaled

61% of

our employees,

an increase

of 24%

from

2022, for a

total of 17,006

hours logged

during the year.

12

Our

focus

on

training

and

development

has

provided

internal

growth

opportunities

to

our

workforce.

As

a

result,

the

Corporation’s

internal mobility

rate in 2023

was 36%. This

included employees

who applied

or were selected

for vacancies,

were

promoted,

or

had

lateral

movements.

Additionally,

we

invested

in

the

education

of

over

100

practitioners

through

Accelerated

Development

Programs

focused

on

data

science,

analytics,

process

excellence,

and

program

management.

The

Corporation

also

offered

its

employees

advanced

training

in

software

engineering,

including,

but

not

limited

to,

coding

and

software

development.

Leadership

development

remains

a

priority

at

Popular,

as

we

believe

it

is

vital

for

driving

results,

maintaining

employee

engagement

and achieving

our strategic

objectives.

With this

in mind,

we launched

a new

leadership

program

in 2023

focused

on

exploring

the

role

Popular’s

leaders

play

in

creating

the

right

environment

for

our

culture

to

thrive.

Our

organizational

development

strategy

aims

to

enhance

both

organizational

and

leadership

effectiveness

by

preparing

us

to

meet

future

challenges.

In

2023,

we

facilitated

organizational

development

interventions

that

focused

on

change

management,

team

alignment, and

leader effectiveness.

Enhancing Leadership Continuity through Strategic

Succession Planning

Popular’s business

strategy further

takes into

account succession

planning to

ensure effective

leadership transitions.

Succession

plans for

senior management

are developed

by the CEO

and presented

to the Board

of Directors.

Popular’s succession

planning

also

leverages

our

Executive

Talent

Management

Program

(the

“Program”)

that

seeks

to

identify

high-potential

and

high-

performing

managers,

which

are

provided

with

learning

opportunities

to

enhance

their

skills

and

prepare

them

for

senior

management positions.

Diversity, Equity and Inclusion

Popular

is

committed

to

fostering

a

diverse,

equitable

and

inclusive

workplace.

As

of

December

31,

2023,

64.5%

of

the

Corporation’s

employees were

female, and

35.5% were male.

Women accounted

for 63% of first

and mid-level

management and

36.6%

of

executive-level

management

as

of

such

date.

We

have

recently

enriched

our

talent

pool

with

the

inclusion

of

professionals

from Latin America,

thereby enhancing

multicultural

diversity

within our organization.

Central to

our diversity

efforts

is our

multidisciplinary

Diversity,

Equity and

Inclusion

(“DEI”)

Council,

which is

overseen

by our

Corporate

Diversity

Officer.

Our

DEI Policy

is committed

to attracting,

retaining

and developing

a diverse

employment

population;

fostering

a work

environment

where

employees

are

treated

equitably

and

with

respect;

and

seeking,

creating,

and

maintaining

business

relationships

with

diverse suppliers.

We

are

committed

to

fair

pay

and

conduct

related

pay

analyses

on

an

annual

basis.

The

results

for

2023

revealed

a

1.8

percentage

point

improvement

in

Puerto

Rico

and

the

Virgin

Islands

and

a

6.4

percentage

point

improvement

in

the

United

States

in

our

gender-related

pay

differences

compared

to

the

end

of

2022.

Our

commitment

to

gender

equality

has

been

recognized

in the Bloomberg

Gender Equality

Index for two

consecutive

years (2021-2022

and 2022-2023).

Our

Employee

Resource

Groups

(“ERGs”)

are

key

resources

that

support

our

DEI

strategy.

In

2023,

our

existing

ERGs

witnessed

substantial

growth

in

membership.

Popular

Pride,

our

ERG

focused

on

the

LGBTQ+

community,

seeks

to

enhance

organizational

awareness

and engagement

of LGBTQ

issues.

Network

of Women

in Popular,

focused

on empowering

women,

and

Popular

Embrace,

focused

on

functional

diversity,

also

achieved

notable

milestones,

including

partnering

with

our

human

resources

division

to

educate

and

promote

specific

wellness

initiatives

and

efforts.

Additionally,

during

2023

we

established

a

Black/African

American ERG in

the US.

Popular also

supports victims

of gender-based

violence and

provides a

special leave

of 15 days

eligible to

employees

located in

Puerto Rico

in order to

handle situations

related to gender

violence, domestic

violence or

stalking.

Employee Experience

Popular

aims

to

provide

an

exceptional

employee

experience

that

inspires

its

employees

to

deliver

outstanding

service

to

customers

and communities.

We

recognize

the

dynamic

nature

of employee

needs

and

expectations

and

have implemented

a

more

robust

approach

to measure

and

understand

the

employee’s

journey.

In

2023,

we revised

our

comprehensive

Employee

Engagement

&

Experience

Survey

program

to

(i)

increase

our

assessments

from

biennial

to

quarterly

and

annually

and

(ii)

include

additional

surveys

that

measure

the

end-to-end

employee

journey

from

recruiting

and

onboarding

to

offboarding.

We

13

believe that

the insights

received from

these surveys

have allowed

us to

introduce

people initiatives

that have

helped us

reduce

our turnover

rate to 7.9%

as of the

end of 2023,

a 2.9 percentage

point improvement

from 2022.

Our voluntary

turnover rate

also

saw a notable

decrease to

6.4%, down

2.4 percentage

points from

the previous

year.

Furthermore,

the survey

has enabled

us to

monitor

our employee

loyalty

score

and identify

initiatives

to maintain

or enhance

our current

score

of 84%,

which positions

us

within the 75th

percentile of

the Qualtrics

global benchmark

and above the

average benchmark

of the financial

industry.

Board Oversight in Human Capital

The

Talent

and

Compensation

Committee

of

the

Corporation’s

Board

of

Directors

has

oversight

responsibility

for

the

Corporation’s

human capital

management.

As part

of its

responsibilities,

the Talent

and Compensation

Committee

reviews and

advises

management

on the

Corporation’s

general

compensation

philosophy,

programs

and policies,

and

on the

Corporation’s

talent

acquisition

and development,

workforce

engagement,

succession

planning,

culture,

diversity,

equity

(including

pay equity)

and inclusion,

among other human

capital topics.

We

encourage

you

to

review

our Corporate

Sustainability

Report

published

on www.popular.com

for more

detailed

information

regarding

the Corporation’s

human capital

management

programs

and initiatives.

The information

on the

Corporation’s

website,

including

the

Corporation’s

Corporate

Sustainability

Report,

is

not,

and

will

not

be

deemed

to

be,

a

part

of

this

Form

10-K

or

incorporated

into any of the

Corporation’s

filings with

the SEC.

Regulation and Supervision

Described below are the material elements of selected laws and regulations applicable to Popular, Popular North America

(“PNA”)

and

their

respective

subsidiaries.

Such

laws

and

regulations

are

continually

under

review

by

Congress

and

state

legislatures

and

federal

and

state

regulatory

agencies.

Any

change

in

the

laws

and

regulations

applicable

to

Popular

and

its

subsidiaries could have a material effect on the

business of Popular and its subsidiaries. We will continue to

assess our businesses

and risk management and compliance practices

to conform to developments in the regulatory

environment.

General

Popular and PNA are bank holding companies subject to consolidated supervision

and regulation by the Federal Reserve

Board under

the Bank

Holding Company Act

of 1956

(as amended, the

“BHC Act”). BPPR

and PB

are subject to

supervision and

examination by applicable

federal and state

banking agencies including,

in the

case of BPPR,

the Federal Reserve

Board and the

Office of

the Commissioner

of Financial

Institutions of

Puerto Rico

(the “Office

of the

Commissioner”), and, in

the case

of PB,

the

Federal

Reserve

Board

and

the

New

York

State

Department

of

Financial

Services

(the

“NYSDFS”).

Popular’s

broker-dealer

/

investment adviser

subsidiary,

Popular Securities,

LLC (“PS”)

and investment

advisor subsidiary

Popular Asset

Management LLC

(“PAM”)

are subject

to

regulation by

the SEC,

the Financial

Industry

Regulatory Authority

(“FINRA”), and

the Securities

Investor

Protection Corporation, among others. Other of our non-bank subsidiaries conduct reinsurance and

insurance producer and agency

activities, which are

subject to other

federal, state and

Puerto Rico laws

and regulations as

well as licensing

and regulation by

the

Puerto Rico Office of the Commissioner of Insurance and,

for one insurance agency subsidiary, the NYSDFS.

Enhanced Prudential Standards

Under

the

Dodd-Frank

Wall

Street

Reform

and

Consumer

Protection

Act

(the

“Dodd-Frank

Act”),

as

modified

by

the

Economic

Growth,

Regulatory

Relief,

and

Consumer

Protection

Act

and

the

federal

banking

regulators’

2019

“Tailoring

Rules,”

banking

organizations are

categorized based

on status

as

a U.S.

G-SIB,

size

and four

other risk-based

indicators. Among

bank

holding companies with $100

billion or more in

total consolidated assets, the

most stringent standards apply

to U.S. G-SIBs,

which

are subject to Category I standards and the

least stringent standards apply to Category IV organizations, which have between $100

billion and $250 billion in total consolidated assets and less than $75 billion in all four other risk-based indicators and

which are also

not U.S. G-SIBs. Bank holding companies with total consolidated assets of $50 billion or more are subject to risk committee and risk

management requirements. As of December 31, 2023,

Popular had total consolidated assets of $70.8 billion.

Transactions with Affiliates

BPPR

and

PB

are

subject

to

restrictions

that

limit

the

amount

of

extensions

of

credit

and

certain

other

“covered

transactions” (as defined in Section

23A of the Federal

Reserve Act) between BPPR or

PB, on the

one hand, and Popular,

PNA or

any

of

our

other

non-banking

subsidiaries,

on

the

other

hand,

and

that

impose

collateralization

requirements

on

such

credit

14

extensions. A bank may not engage in any covered transaction if the aggregate amount of the bank’s covered transactions with that

affiliate would exceed 10% of

the bank’s capital stock and

surplus or the aggregate amount of

the bank’s covered transactions with

all affiliates would exceed 20% of the bank’s capital stock and surplus. In addition,

any transaction between BPPR or PB, on the one

hand, and Popular, PNA

or any of our other non-banking

subsidiaries, on the other,

is required to be carried out

on an arm’s length

basis.

Source of Financial Strength

The

Dodd-Frank Act

requires bank

holding companies,

such

as Popular

and

PNA, to

act

as

a source

of

financial

and

managerial strength to their subsidiary banks. Popular

and PNA are expected to commit resources

to support their subsidiary banks,

including at times when Popular

and PNA may not be

in a financial position to

provide such resources. Any capital loans

by a bank

holding company

to any

of its

subsidiary depository

institutions are

subordinated in

right of

payment to

depositors and

to certain

other indebtedness of such subsidiary depository institution. In the

event of a bank holding company’s bankruptcy,

any commitment

by

the

bank

holding

company

to

a

federal

banking

agency

to

maintain

the

capital

of

a

subsidiary

depository

institution

will

be

assumed by

the bankruptcy

trustee and

entitled to

a priority

of payment.

BPPR and

PB are

currently the

only insured

depository

institution subsidiaries of Popular and PNA.

Resolution Planning and Resolution-Related Requirements

A

bank holding

company with

$250 billion

or more

in total

consolidated assets

(or that

is a

Category III

firm based

on

certain risk-based indicators described in the Tailoring

Rules) is required to report periodically to the FDIC

and the Federal Reserve

Board

such

company’s

plan

for

its

rapid

and

orderly

resolution

in

the

event

of

material

financial

distress

or

failure.

In

addition,

insured depository institutions with total

assets of $50 billion or

more are required to

submit to the FDIC

periodic contingency plans

for

resolution

in

the

event

of

the

institution’s

failure.

In

2018,

the

FDIC

issued

a

moratorium

on

resolution

plans

for

insured

depository institutions

with more

than $50

billion in

assets. The

moratorium is

still in

effect for

insured depository

institutions with

more than

$50 billion

but less

than $100

billion in

assets. On

August 29,

2023, the

FDIC proposed

amendments to

the resolution

planning requirements

for insured

depository institutions

with $50

billion or

more in

total assets.

The amendments

would require

insured depository institutions with between $50 billion and

$100 billion in assets to submit informational filings on

a two-year cycle,

with an interim supplement updating key information

submitted in the off years.

On August

29, 2023,

the Federal

Reserve Board,

FDIC and

Office of

the Comptroller

of the

Currency (“OCC”)

issued a

proposed

rule

that

would

require

bank

holding

companies

and

insured

depository

institutions

with

$100

billion

or

more

in

consolidated assets (as well as their insured depository institution affiliates) to maintain minimum

amounts of eligible long-term debt

(generally, debt

that is unsecured, has

a maturity greater than one

year from issuance and satisfies

additional criteria), subject to a

three-year phase-in

period. The

proposal would

also apply

“clean holding

company” requirements

to Category

II through

IV bank

holding companies, which would, among other things, prohibit

entering into derivatives and certain other

financial contracts with third

parties.

As of December 31, 2023, Popular,

PNA, BPPR and PB’s total assets were below

the thresholds for applicability of these

rules, except that BPPR would be subject to the

FDIC’s proposed amendments to its resolution planning requirements applicable to

insured depository institutions

with more than

$50 billion but

less than $100

billion in assets

(if those amendments

are adopted as

proposed).

FDIC Insurance

Substantially all the deposits of BPPR and PB are insured up to applicable limits by the Deposit Insurance Fund (“DIF”) of

the

FDIC,

and

BPPR

and

PB

are

subject

to

FDIC

deposit

insurance

assessments

to

maintain

the

DIF.

Deposit

insurance

assessments are

based on

the average

consolidated total

assets of

the insured

depository institution

minus the

average tangible

equity of the institution during the assessment period. For larger

depository institutions with over $10 billion in assets,

such as BPPR

and PB, the FDIC uses a “scorecard” methodology, which considers CAMELS ratings, among

other measures, that seeks to capture

both the probability that an individual large institution will

fail and the magnitude of the impact on the DIF

if such a failure occurs. The

FDIC has the ability

to make discretionary adjustments to the

total score based upon significant

risk factors that are not

adequately

captured in the calculations. The initial base deposit insurance assessment rate for larger depository institutions ranges from 3 to 30

basis points on an annualized basis.

After the effect of

potential base-rate adjustments, the total base assessment rate could

range

from 1.5 to 40 basis points on an annualized

basis.

In

October

2022,

the

FDIC

finalized

a

rule

that

increased

initial

base

deposit

insurance

assessment

rates

by

2

basis

points, beginning with the first quarterly assessment period of 2023. The FDIC, as required under the Federal Deposit Insurance Act

15

(“FDIA”), established

a plan

in September

2020 to

restore the

DIF reserve

ratio to

meet or

exceed the

statutory minimum

of 1.35

percent within

eight years. The

increased assessment is

intended to improve

the likelihood that

the DIF

reserve ratio would

reach

the required minimum by the statutory deadline

of September 30, 2028.

As

of

December

31,

2023,

we

had

a

DIF

average

total

asset

less

average

tangible

equity

assessment

base

of

approximately $66 billion.

On

November 16,

2023,

the

FDIC finalized

a

rule

that

imposes

a special

assessment to

recover the

costs to

the

DIF

resulting

from

the

FDIC’s

use,

in

March

2023,

of

the

systemic

risk

exception to

the

least-cost resolution

test

under the

FDIA

in

connection with the

receiverships of Silicon

Valley Bank

and Signature Bank.

The FDIC estimated

in approving the

rule that those

assessed losses

total approximately $16.3

billion. The

rule provides

that this

loss estimate

will be

periodically adjusted, which

will

affect

the

amount

of

the

special assessment.

Under the

rule, the

assessment

base

is

the

estimated uninsured

deposits that

an

insured depository

institution reported

in its

Consolidated Reports of

Condition and Income

(“Call Report”)

at December

31, 2022,

excluding the

first

$5 billion

in estimated

uninsured deposits.

For a

holding company

that

has more

than one

insured depository

institution

subsidiary,

such

as

Popular,

the

$5

billion

exclusion

is

allocated

among

the

company’s

insured

depository

institution

subsidiaries in

proportion to

each insured

depository institution’s

estimated uninsured

deposits. The

special

assessments will

be

collected at

an annual

rate of

approximately 13.4 basis

points per year

(3.36 basis

points per

quarter) over eight

quarters in

2024

and 2025,

with the

first assessment

period beginning

January 1,

2024. Because

the estimated

loss pursuant

to the

systemic risk

determination

will

be

periodically adjusted,

the

FDIC

retains the

ability to

cease

collection

early,

extend the

special

assessment

collection period and

impose a final

shortfall special assessment

on a one-time

basis. Popular expects the

special assessments to

be

tax

deductible. The

total

of

the assessments

for Popular

is

estimated at

$71.4 million

and such

amount

was recorded

as

an

expense in

the quarter

of adoption

(the quarter

ended December

31, 2023).

As of

December 31,

2023, the

FDIC’s loss

estimate

described in the final rule

had increased by approximately $4.1 billion to $20.4

billion, or approximately 25%. If such increase

in the

FDIC’s

loss

estimate

remains

unchanged and

is

assessed

in

the

same

manner,

the

Corporation estimates

that

the

incremental

expense for the special assessments could be approximately

$18 million.

Brokered Deposits

The FDIA

and regulations

adopted thereunder

restrict the

use of

brokered deposits

and the

rate of

interest payable

on

deposits for institutions

that are less

than well capitalized.

Popular does not

believe the brokered

deposits regulations have

had or

will have a material effect on the funding or liquidity

of BPPR and PB.

Capital Adequacy

Popular, PNA,

BPPR and PB are

each required to comply

with applicable capital adequacy standards

established by the

federal

banking

agencies

(the

“Capital

Rules”),

which

implement

the

Basel

III

framework

set

forth

by

the

Basel

Committee

on

Banking Supervision (the “Basel Committee”) as

well as certain provisions of the Dodd-Frank

Act.

Among other

matters, the

Capital Rules:

(i) impose

a capital

measure called

“Common Equity

Tier

1” (“CET1”)

and the

related regulatory capital ratio of CET1 to risk-weighted assets; (ii) specify that Tier 1 capital consists of CET1 and “Additional Tier 1

capital” instruments meeting

certain revised requirements;

and (iii) mandate

that most deductions/adjustments to

regulatory capital

measures be made

to CET1

and not to

the other components

of capital.

Under the Capital

Rules, for most

banking organizations,

including

Popular,

the

most

common

form

of

Additional

Tier

1

capital

is

non-cumulative

perpetual preferred

stock

and

the

most

common form of Tier

2 capital is subordinated notes and

a portion of the

allocation for loan and lease losses,

in each case, subject

to the Capital Rules’ specific requirements.

Pursuant to the Capital Rules, the minimum

capital ratios are:

4.5% CET1 to risk-weighted assets;

6.0% Tier 1 capital (that is, CET1 plus Additional Tier 1 capital) to risk-weighted

assets;

8.0% Total capital (that is, Tier 1 capital plus Tier 2 capital) to risk-weighted assets; and

4% Tier 1 capital to average consolidated assets as reported

on consolidated financial statements (known as the

“leverage ratio”).

The Capital Rules also impose

a “capital conservation buffer,”

composed entirely of CET1, on top

of these minimum risk-

weighted

asset

ratios. The

capital

conservation

buffer

is

designed

to

absorb

losses

during

periods

of

economic stress.

Banking

institutions

with

a

ratio

of

CET1

to

risk-weighted

assets

above

the

minimum

but

below

the

capital

conservation

buffer

will

face

16

constraints on

dividends, equity repurchases

and compensation based

on the

amount of

the shortfall and

eligible retained

income

(that is,

four quarter trailing

net income, net

of distributions

and tax

effects not

reflected in net

income). Thus, Popular,

BPPR and

PB are required to maintain such additional capital conservation buffer of 2.5% of CET1, effectively resulting in minimum ratios of

(i)

CET1 to risk-weighted assets

of at least 7%,

(ii) Tier 1

capital to risk-weighted assets of

at least 8.5%, and

(iii) Total

capital to risk-

weighted assets of at least 10.5%.

In addition, under

prior risk-based capital rules,

the effects of

accumulated other comprehensive income

or loss (“AOCI”)

items included in stockholders’

equity (for example, marks-to-market of securities

held in the available

for sale portfolio) under

U.S.

GAAP were reversed

for the

purposes of determining

regulatory capital ratios.

Pursuant to the

Capital Rules, the

effects of certain

AOCI

items

are

not

excluded;

however,

banking

organizations

that

are

not

subject

to

Categories

I

or

II

standards

under

the

framework for

banking organizations

with $100

billion or

more in

assets, including

Popular,

BPPR and

PB, may

make a

one-time

permanent election to continue to

exclude these items. Popular,

BPPR and PB have

made this election in order

to avoid significant

variations in

the level

of capital

depending upon

the impact

of interest

rate fluctuations

on the

fair value

of their

available for

sale

securities portfolios.

The

Capital

Rules

preclude certain

hybrid

securities, such

as

trust

preferred

securities, from

inclusion

in

bank

holding

companies’ Tier 1 capital. Trust preferred securities no

longer included in Popular’s Tier 1 capital may nonetheless be included as a

component of

Tier 2 capital.

Popular has

not issued

any trust

preferred securities since

May 19,

2010. As

of December

31, 2023,

Popular has

$193 million

of trust

preferred securities

outstanding which

no longer

qualify for

Tier

1 capital

treatment, but

instead

qualify for Tier 2 capital treatment.

The Capital Rules also provide for a number of deductions

from and adjustments to CET1.

Banking organizations that are

not subject to Category

I or II standards

are subject to rules that

provide for simplified capital requirements relating

to the threshold

deductions

for

certain

mortgage

servicing

assets,

deferred

tax

assets,

investments

in

the

capital

of

unconsolidated

financial

institutions and inclusion of minority interests

in regulatory capital.

Failure

to

meet

capital

guidelines

could

subject

Popular

and

its

depository

institution

subsidiaries

to

a

variety

of

enforcement remedies, including the termination of deposit insurance by the FDIC

and to certain restrictions on our business. Refer

to “Prompt Corrective Action” below for further

discussion.

In

December 2017,

the Basel

Committee published

standards that

it

described as

the finalization

of the

Basel III

post-

crisis regulatory

reforms. Among other

things, these

standards revise

the Basel

Committee’s standardized approach

for credit

risk

(including

by

recalibrating

risk

weights

and

introducing

new

capital

requirements

for

certain

“unconditionally

cancellable

commitments,” such

as

unused credit

card

lines of

credit) and

provide

a new

standardized approach

for operational

risk capital.

Under the

current U.S.

capital rules,

operational risk

capital requirements

and a

capital floor

apply only

to advanced

approaches

institutions, and not to Popular, BPPR and PB.

On

July

27,

2023,

the

federal

banking

regulators

proposed

revisions

to

the

Capital

Rules

to

implement

the

Basel

Committee’s

2017

standards

and

make

other

changes

to

the

Capital

Rules,

including

the

ability

of

banking

organizations

in

Categories III and

IV to

elect not to

recognize most elements

of AOCI in

regulatory capital. The

proposal introduces revised

credit

risk, equity risk, operational risk, credit valuation adjustment risk and market risk requirements, among other changes. However,

the

revised capital requirements of the proposed rule would not apply to Popular, BPPR, or PB because

they have less than $100 billion

in total consolidated assets and trading assets and

liabilities below the threshold for market risk

requirements.

In

December

2018,

the

federal

banking

agencies

approved

a

final

rule

modifying

their

regulatory

capital

rules

and

providing an

option to

phase in

over a

period of

three years

the day-one

regulatory capital

effects of

the Current

Expected Credit

Loss (“CECL”) model

of ASU 2016-13.

The final

rule also revised

the agencies’

other rules to

reflect the update

to the

accounting

standards. Popular has availed itself

of the option to

phase in over a period

of three years the

day one effects on

regulatory capital

from the

adoption of

CECL. In

2020, federal

bank regulators

adopted a

rule that

allowed banking

organizations to

elect to

delay

temporarily

the

estimated

effects

of

adopting

CECL

on

regulatory

capital

until

January

2022

and

subsequently

to

phase

in

the

effects through January 2025.

Refer to the Consolidated Financial Statements in this Form 10-K., Note 21 and Table 9 of

Management’s Discussion and

Analysis for the capital ratios of Popular, BPPR and PB under Basel III. Refer

to the Consolidated Financial Statements in this Form

10-K Note 2 for more information regarding CECL.

17

Prompt Corrective Action

The

FDIA

requires,

among

other

things,

the

federal

banking

agencies

to

take

prompt

corrective

action

in

respect

of

insured

depository

institutions

that

do

not

meet

minimum

capital

requirements.

The

FDIA

establishes

five

capital

tiers:

“well

capitalized,”

“adequately

capitalized,”

“undercapitalized,”

“significantly

undercapitalized,”

and

“critically

undercapitalized”.

A

depository institution’s capital tier will depend upon how its

capital levels compare with various relevant capital

measures and certain

other factors.

An insured

depository institution will

be deemed

to be

(i) “well

capitalized” if

the institution

has a

total risk-based

capital

ratio of 10.0% or greater, a CET1 capital ratio of 6.5%

or greater, a Tier 1

risk-based capital ratio of 8.0% or greater, and a leverage

ratio of 5.0% or

greater, and is

not subject to any order

or written directive by

any such regulatory authority to

meet and maintain a

specific capital level for any capital

measure; (ii) “adequately capitalized” if the institution

has a total risk-based capital ratio

of 8.0%

or greater, a

CET1 capital ratio of 4.5%

or greater, a

Tier 1 risk-based capital

ratio of 6.0% or greater,

and a leverage ratio of

4.0%

or greater

and is

not “well

capitalized”; (iii)

“undercapitalized” if

the institution

has a

total risk-based

capital ratio

that is

less than

8.0%, a CET1 capital

ratio less than 4.5%,

a Tier 1

risk-based capital ratio of

less than 6.0% or

a leverage ratio of

less than 4.0%;

(iv) “significantly

undercapitalized” if

the institution

has a

total risk-based

capital ratio

of less

than 6.0%,

a CET1

capital ratio

less

than 3%, a Tier

1 risk-based capital ratio of less than 4.0% or

a leverage ratio of less than 3.0%;

and (v) “critically undercapitalized”

if

the

institution’s

tangible

equity

is

equal

to

or

less

than

2.0%

of

average

quarterly

tangible

assets.

An

institution

may

be

downgraded to, or deemed

to be in, a

capital category that is

lower than indicated by

its capital ratios if

it is determined to

be in an

unsafe

or

unsound

condition

or

if

it

receives

an

unsatisfactory

examination

rating

with

respect

to

certain

matters.

An

insured

depository institution’s capital category is determined solely for the purpose of applying prompt corrective action

regulations, and the

capital category

may not

constitute an

accurate representation

of the

institution’s overall

financial condition

or prospects

for other

purposes.

The FDIA generally prohibits an insured depository institution from making any capital

distribution (including payment of a

dividend) or

paying any

management fee to

its holding

company, if

the depository

institution would thereafter

be undercapitalized.

Undercapitalized

depository

institutions

are

subject

to

restrictions

on

borrowing

from

the

Federal

Reserve

System.

In

addition,

undercapitalized

depository

institutions

are

subject

to

growth

limitations

and

are

required

to

submit

capital

restoration

plans.

A

depository institution’s

holding company must

guarantee the capital

restoration plan, up

to an

amount equal to

the lesser

of 5%

of

the

depository

institution’s

assets

at

the

time

it

becomes

undercapitalized

or

the

amount

of

the

capital

deficiency,

when

the

institution fails to comply with the

plan. The federal banking agencies may not

accept a capital restoration plan without determining,

among other things,

that the plan

is based

on realistic assumptions

and is

likely to succeed

in restoring the

depository institution’s

capital. If a depository institution fails to submit an

acceptable plan, it is treated as if it is

significantly undercapitalized.

Significantly

undercapitalized

depository

institutions

may

be

subject

to

a

number

of

requirements

and

restrictions,

including orders to

sell sufficient voting

stock to become

adequately capitalized, requirements to

reduce total assets

and cessation

of receipt

of deposits

from correspondent

banks. Critically

undercapitalized depository

institutions are

subject to

appointment of

a

receiver or conservator.

The capital-based prompt

corrective action provisions

of the FDIA

apply to

the FDIC-insured depository

institutions such

as

BPPR

and

PB,

but

they

are

not

directly

applicable

to

holding

companies

such

as

Popular

and

PNA,

which

control

such

institutions. As of December 31, 2023,

both BPPR and PB met the quantitative requirements

for ‘well capitalized’ status.

Restrictions on Dividends and Repurchases

The

principal

sources

of

funding

for

Popular

and

PNA

have

included

dividends

received

from

their

banking

and

non-

banking subsidiaries, asset sales

and proceeds from

the issuance of

debt and equity.

Various statutory

provisions limit the amount

of

dividends an

insured depository

institution may

pay to

its

holding company

without regulatory

approval. A

member bank

must

obtain the approval of the

Federal Reserve Board for any

dividend, if the total of

all dividends declared by the

member bank during

the calendar year would exceed the total of its net income for that year,

combined with its retained net income for the preceding two

years, after

considering those

years’ dividend

activity,

less any

required transfers to

surplus or

to a

fund for

the retirement

of any

preferred stock. During the year

ended December 31, 2023, BPPR declared

cash dividends of $200

million, a portion of

which was

used by Popular for the payments of the cash dividends on its

outstanding common stock. At December 31, 2023, BPPR needed to

obtain prior approval of the Federal Reserve Board before declaring a dividend

in excess of $387 million due to its

retained income,

declared dividend activity and transfers to statutory reserves over the

three year’s ended December 31, 2023. In addition, a member

18

bank may

not declare

or pay

a dividend

in an

amount greater

than its

undivided profits

as reported

in its

Report of

Condition and

Income, unless the member bank has received the approval of

the Federal Reserve Board. A member bank also may not permit

any

portion of its permanent capital to

be withdrawn unless the withdrawal has

been approved by the Federal Reserve Board.

Pursuant

to

these

requirements, PB

may

not

declare

or

pay

a

dividend without

the

prior

approval

of

the

Federal

Reserve

Board

and

the

NYSDFS.

During the year

ended December 31,

2023, PB

declared cash dividends

of $50

million, a portion

of which

was used

by

Popular for the payments of the cash dividends on

its outstanding common stock.

It is Federal Reserve Board policy that bank holding companies generally should pay dividends on common

stock only out

of net

income available to

common shareholders

over the past

year and

only if

the prospective rate

of earnings retention

appears

consistent with the organization’s current and

expected future capital needs, asset quality

and overall financial condition. Moreover,

under Federal Reserve Board policy, a bank

holding company should not maintain dividend levels that place undue pressure on the

capital of depository

institution subsidiaries or that

may undermine the bank

holding company’s ability to

be a source

of strength to

its

banking subsidiaries.

Federal Reserve

policy

also

provides that

a

bank

holding company

should

inform

the

Federal

Reserve

reasonably in advance of declaring or paying a dividend that

exceeds earnings for the period for which the dividend is

being paid or

that could result in a material adverse change

to the bank holding company’s capital structure.

The

Federal Reserve

Board

also restricts

the

ability of

banking

organizations to

conduct stock

repurchases. In

certain

circumstances, a banking organization’s repurchases

of its common stock may

be subject to a

prior approval or notice requirement

under other regulations or policies of the Federal Reserve. Any redemption or

repurchase of preferred stock or subordinated debt is

subject to the prior approval of the Federal Reserve.

Subject to compliance with certain conditions, distributions of U.S. sourced dividends to a corporation

organized under the

laws

of the

Commonwealth of

Puerto Rico

are subject

to

a withholding

tax

of 10%

instead of

the 30%

applied to

other “foreign”

corporations. Accordingly, dividends from current or accumulated earnings and profits

paid by PNA to Popular, Inc. sourced from the

U.S. operations of PB are subject to a 10%

tax withholding.

Refer to

Part II,

Item 5,

“Market for

Registrant’s Common

Equity,

Related Stockholder

Matters and

Issuer Purchases

of

Equity Securities” for further information on Popular’s

distribution of dividends and repurchases of equity

securities.

See

“Puerto

Rico

Regulation”

below

for

a

description

of

certain

restrictions

on

BPPR’s

ability

to

pay

dividends

under

Puerto Rico law.

Interstate Branching

The Dodd-Frank

Act amended

the Riegle-Neal

Interstate Banking

and Branching

Efficiency Act

of 1994

(the “Interstate

Banking

Act”)

to

authorize

national

banks

and

state

banks

to

branch

interstate

through

de

novo

branches. For

purposes

of

the

Interstate Banking Act, BPPR is treated as a state bank and is subject to the same restrictions on interstate branching as other state

banks.

Activities and Acquisitions

In general, the BHC Act limits the activities

permissible for bank holding companies to the business of banking, managing

or controlling banks and such other activities as the Federal Reserve Board has determined to be so closely related to banking as to

be

properly

incidental

thereto.

A

company

who

meets

management

and

capital

standards

and

whose

subsidiary

depository

institutions meet management,

capital and

Community Reinvestment Act

(“CRA”) standards may

elect to

be treated

as a

financial

holding company

and engage

in a

substantially broader

range of

nonbanking financial

activities, including

securities underwriting

and dealing, insurance underwriting and making

merchant banking investments in nonfinancial

companies.

In order for a bank holding company to elect to be treated as a financial

holding company, (i) all of its depository institution

subsidiaries

must

be

well capitalized

(as described

above)

and

well managed

and

(ii)

it

must

file a

declaration with

the Federal

Reserve Board that it elects to be a “financial holding

company.” As noted above, a bank

holding company electing to be a financial

holding company must itself be and remain

well capitalized and well managed. The Federal Reserve Board’s

regulations applicable

to bank holding companies separately define

“well capitalized” for bank holding companies,

such as Popular,

to require maintaining

a tier 1 capital

ratio of at least

6% and a total capital

ratio of at least 10%.

Popular and PNA have elected

to be treated as

financial

holding

companies.

A

depository

institution

is

deemed

to

be

“well

managed”

if,

at

its

most

recent

inspection,

examination

or

subsequent review

by the

appropriate federal banking

agency (or

the appropriate state

banking agency), the

depository institution

received

at

least

a

“satisfactory”

composite

rating

and

at

least

a

“satisfactory”

rating

for

the

management

component

of

the

19

composite

rating.

If,

after

becoming

a

financial

holding

company,

the

company

fails

to

continue

to

meet

any

of

the

capital

or

management requirements

for financial

holding company

status, the

company

must

enter into

a confidential

agreement with

the

Federal

Reserve

Board

to

comply

with

all

applicable capital

and

management

requirements.

If

the

company

does

not

return

to

compliance

within

180

days,

the

Federal

Reserve

Board

may

extend

the

agreement

or

may

order

the

company

to

divest

its

subsidiary banks or the

company may discontinue, or

divest investments in companies

engaged in, activities permissible only

for a

bank holding company that has elected to be treated as a financial

holding company. In addition, if a depository institution subsidiary

controlled by a financial holding company does not

maintain a CRA rating of at least “satisfactory,” the financial holding company

will

be subject to restrictions on certain new activities

and acquisitions.

The Federal Reserve Board

may in certain circumstances limit

our ability to conduct

activities and make acquisitions that

would otherwise be permissible for

a financial holding company.

Furthermore, a financial holding company must obtain

prior written

approval from the Federal Reserve Board before acquiring a nonbank company with $10 billion or more in total consolidated assets.

In addition, we

are required to

obtain prior Federal

Reserve Board approval

before engaging in

certain banking and

other financial

activities both in the United States and abroad.

The “Volcker

Rule” adopted

as part

of the

Dodd-Frank Act

restricts the

ability of

Popular and

its subsidiaries,

including

BPPR and PB as

well as non-banking subsidiaries, to

sponsor or invest in

“covered funds,” including private funds,

or to engage in

certain types

of proprietary

trading. Popular

and its

subsidiaries generally

do not

engage in

the businesses

subject to

the Volcker

Rule; therefore, the Volcker Rule does not have a material effect on our

operations.

Anti-Money Laundering Initiative and the USA PATRIOT Act

A major focus of governmental policy relating to financial institutions in

recent years has been aimed at combating money

laundering and

terrorist financing.

The USA

PATRIOT

Act of

2001 (the

“USA PATRIOT

Act”) strengthened

the ability

of the

U.S.

government to help prevent, detect and prosecute international money

laundering and the financing of terrorism. Title

III of the USA

PATRIOT

Act imposed

significant compliance

and due

diligence obligations,

created new

crimes and

penalties and

expanded the

extra-territorial jurisdiction of the United States. Failure of a financial institution to comply with the USA PATRIOT Act’s requirements

could have serious legal and reputational consequences

for the institution.

The

Anti-Money

Laundering

Act

of

2020

(“AMLA”),

which

amended

the

Bank

Secrecy

Act

(the

“BSA”),

is

intended

to

comprehensively

reform

and

modernize

U.S.

anti-money

laundering

laws.

Among

other

things,

the

AMLA

codifies

a

risk-based

approach to anti-money laundering compliance for financial institutions; requires the U.S. Department of the Treasury to

promulgate

priorities

for

anti-money

laundering

and

countering

the

financing

of

terrorism

policy;

requires

the

development

of

standards

for

testing technology and

internal processes for BSA

compliance; expands enforcement-

and investigation-related authority,

including

a

significant

expansion

in

the

available

sanctions

for

certain

BSA

violations;

and

expands

BSA

whistleblower

incentives

and

protections. Many of

the statutory provisions

in the AMLA

will require additional

rulemakings, reports and

other measures, and

the

impact

of

the

AMLA

will

depend on,

among

other

things,

rulemaking and

implementation guidance.

In

June

2021,

the

Financial

Crimes Enforcement Network, a bureau of

the U.S. Department of the

Treasury,

issued the priorities for anti-money laundering

and

countering the

financing of

terrorism policy

required under AMLA.

The priorities

include: corruption, cybercrime,

terrorist financing,

fraud, transnational crime, drug trafficking, human trafficking and

proliferation financing.

Federal regulators

regularly examine BSA/Anti-Money

Laundering and sanctions

compliance to

enhance their

adequacy

and effectiveness, and the frequency and extent of such examinations

and related remedial actions have been

increasing.

Community Reinvestment Act

The

CRA

requires

banks

to

help

serve

the

credit

needs

of

their

communities,

including

extending

credit

to

low-

and

moderate-income individuals

and geographies.

Should

Popular

or our

bank

subsidiaries

fail

to

serve

adequately

the community,

potential penalties may include regulatory denials of applications to expand branches, relocate offices or branches, add subsidiaries

and affiliates, expand

into new financial activities

and merge with or

purchase other financial institutions.

On October 24, 2023,

the

OCC,

the

Federal

Reserve

Board,

and

the

FDIC

jointly

issued

a

final

rule

to

modernize

the

federal

banking

agencies’

CRA

regulations and respond to changes in the

banking industry. Among other

items, the final rule introduces new tests

under which the

performance of banks will

be assessed and includes

data collection and reporting requirements,

many of which are

applicable only

to banks with over

$10 billion in assets, such

as BPPR and PB.

The effective date of

the final rule is

April 1, 2024; however,

banks

will not be required to begin complying with certain provisions

of the final rule until January 1, 2026, with data reporting requirements

becoming applicable on January 1, 2027.

20

Interchange Fees Regulation

The Federal Reserve Board

has established standards for

debit card interchange fees

and prohibited network exclusivity

arrangements and routing restrictions. The

maximum permissible interchange fee that

an issuer may receive

for an electronic debit

transaction is

the sum

of

21 cents

per transaction

and 5

basis points

multiplied by

the value

of

the transaction.

Additionally,

the

Federal Reserve

Board allows

for an

upward adjustment

of

no more

than 1

cent

to

an issuer’s

debit card

interchange fee

if the

issuer develops and implements policies and procedures

reasonably designed to achieve certain fraud-prevention

standards.

In

October

2023,

the

Federal

Reserve

Board

proposed

amendments

to

its

rules

on

interchange

fees.

The

proposed

changes would establish a

maximum permissible interchange fee of

no more than

14.4 cents per transaction

plus four basis points

multiplied by

the value

of the

transaction. The

fraud prevention

adjustment would

be increased

to 1.3

cents per

transaction. The

proposed rule would also establish an automatic update of the interchange fee cap every other year based on a survey of debit card

issuers.

Consumer Financial Protection Act of 2010

The Consumer

Financial Protection

Bureau (the

“CFPB”) supervises

“covered persons”

(broadly defined

to include

any

person offering or

providing a consumer financial

product or service and

any affiliated service

provider) for compliance with

federal

consumer financial laws. The CFPB

also has the broad power

to prescribe rules applicable to

a covered person or service

provider

identifying

as

unlawful,

unfair,

deceptive,

or

abusive

acts

or

practices

in

connection

with

any

transaction

with

a

consumer

for

a

consumer financial product or service, or the offering of

a consumer financial product or service. We are subject to examination and

regulation by the CFPB.

On October

19, 2023,

the CFPB

proposed a

new rule

to implement

Section 1033

of the

Consumer Financial

Protection

Act

that

would require

a provider

of

payment accounts

or

products, such

as a

bank, to

make data

available to

consumers upon

request regarding the products or services they obtain from the provider. Any such data

provider would also have to make such data

available to third

parties, with the consumer’s

express authorization and through

an interface that satisfies

formatting, performance

and security standards, for the purpose of such third parties providing the consumer with financial products or services requested by

the

consumer.

Data

that

would

be

required

to

be

made

available under

the

rule

would

include

transaction

information,

account

balance, account

and routing

numbers, terms and

conditions, upcoming bill

information, and certain

account verification data.

The

proposed

rule

is

intended

to

give

consumers

control

over

their

financial

data,

including

with

whom

it

is

shared,

and

encourage

competition in the provision of consumer financial products or services. For banks with at least $850 million and less than $50 billion

in

total

assets,

compliance

with

the

proposed

rule’s

requirements

would

be

required

approximately

two

and

a

half

years

after

adoption of the final rule. For

banks with at least $50 billion and

less than $500 billion in total

assets, compliance with the proposed

rule’s requirements would be required approximately

one year after adoption of the final rule.

On

January

17,

2024,

the

CFPB

proposed

a

rule

that

would

significantly

reform

the

regulatory

framework

governing

overdraft practices applicable

to banks such

as BPPR and

PB that have

more than $10

billion in assets.

The proposed rule

would

modify

or

eliminate

several

long-standing

exclusions

from

requirements

generally

applicable

to

consumer

credit

that

previously

exempted certain overdraft practices.

The proposal would also generally require banks to restructure many overdraft fees, overdraft

lines

of credit,

and other

overdraft practices

as separate

consumer credit

accounts that

would be

subject to

those requirements.

These changes

to the

regulatory framework could

result in

BPPR and

PB, among

other things,

facing higher

compliance costs

in

charging

overdraft

fees,

experiencing

a

decreased

ability

to

recover

amounts

extended

as

overdraft

protection,

reducing

the

availability of overdraft protection, and/or charging lower

overdraft fees.

Office of Foreign Assets Control Regulation

The

U.S.

Treasury

Department

Office

of

Foreign

Assets

Control

(“OFAC”)

administers

economic

sanctions

that

affect

transactions

with

designated

foreign

countries,

nationals

and

others.

The

OFAC-administered

sanctions

targeting

countries

take

many

different

forms.

Generally,

however,

they

contain

one

or

more

of

the

following

elements:

(i)

restrictions

on

trade

with

or

investment in a sanctioned country; and (ii) a blocking

of assets in which the government of the

sanctioned country or other specially

designated nationals have an interest, by prohibiting

transfers of property subject to U.S. jurisdiction (including

property in the United

States or the possession or control of U.S.

persons outside of the United States). Blocked assets (e.g., property

and bank deposits)

cannot

be

paid

out,

withdrawn, set

off

or

transferred

in

any

manner without

a

license

from

OFAC.

Failure

to

comply

with these

sanctions could have serious legal and reputational

consequences.

21

Protection of Customer Personal Information and

FY 2022 10-K MD&A

SEC filing source: 0001193125-23-056454.

Extracted from a substantive MD&A body after the formal Item 7 span was a TOC or reference stub. Confidence: high. Filing date: 2023-03-01. Report date: 2022-12-31.

OVERVIEW

The Corporation is a

diversified, publicly-owned financial holding company subject to the

supervision and regulation of the Board

of

Governors of the Federal Reserve System. The Corporation has operations in Puerto Rico, the United States (“U.S.”) mainland, and

the

U.S.

and

British

Virgin

Islands.

In

Puerto

Rico,

the

Corporation provides

retail,

mortgage,

and

commercial

banking services

through its principal banking subsidiary, Banco Popular de Puerto Rico (“BPPR”), as well as investment

banking, broker-dealer, auto

and

equipment

leasing

and

financing,

and

insurance

services

through

specialized

subsidiaries.

In

the

U.S.

mainland,

the

Corporation provides

retail, mortgage,

commercial banking

services,

as well

as equipment

leasing and

financing, through

its New

York-chartered banking subsidiary, Popular Bank (“PB” or “Popular U.S.”) which has branches located in New York, New Jersey and

Florida. Note 37 to the Consolidated Financial

Statements presents information about the Corporation’s business

segments.

YEAR 2022 SIGNIFICANT EVENTS

Acquisition of Key Customer Channels and Amendments

to Commercial Contracts with Evertec

On July 1, 2022, BPPR completed the announced acquisition of certain assets from Evertec Group, LLC (“Evertec Group”), a wholly

owned

subsidiary

of

Evertec,

Inc.

(“Evertec”)

(NYSE:

EVTC),

to

service

certain

BPPR

channels

(the

“Business

Acquisition

Transaction”).

As

a

result

of

the closing

of

the Business

Acquisition Transaction,

BPPR

acquired

from

Evertec Group

certain critical

channels,

including

BPPR’s

retail

and

business

digital

banking

and

commercial

cash

management

applications.

In

connection

with

the

Business Acquisition Transaction, BPPR

also entered into amended and

restated service agreements with Evertec Group

pursuant

to

which

Evertec

Group

will

continue

to

provide

various

information

technology

and

transaction

processing

services

to

Popular,

BPPR and their respective subsidiaries.

Under the

amended service

agreements, Evertec

Group no

longer has

exclusive rights

to provide

certain of

Popular’s technology

services. The

amended service

agreements include

discounted pricing

and lowered

caps on

contractual pricing

escalators tied

to

the Consumer Price Index. As

part of the transaction, BPPR and Evertec

also entered into a revenue sharing

structure for BPPR in

connection

with

its

merchant

acquiring

relationship

with

Evertec.

Under

the

terms

of

the

amended

and

restated

Master

Service

Agreement (“MSA”), Evertec will be entitled to receive monthly payments

from the Corporation to the extent that Evertec’s revenues,

covered under the MSA, fall below certain agreed

annualized minimum amounts.

As consideration for the

Business Acquisition Transaction, BPPR delivered

to Evertec Group 4,589,169 shares

of Evertec common

stock valued at closing at $169.2 million (based on Evertec’s stock price on June 30, 2022 of $36.88). A total of $144.8 million of the

consideration for

the transaction

was attributed

to the

acquisition of

the critical

channels of

which $28.7

million were

attributed to

software

intangible

assets

and

$116.1

million

were

attributed

to

goodwill.

The

transaction

was

accounted

for

as

a

business

combination.

The

remaining

$24.2

million

was

attributed

to

the

renegotiation of

the

MSA

with

Evertec

and

was

recorded

as

an

52

expense. The Corporation also recorded a credit of $6.9 million in Evertec billings under the MSA during the third quarter of 2022 as

a result of the Business Acquisition Transaction, resulting in a net

expense charge for the quarter of $17.3

million.

On

August

15,

2022,

the

Corporation

completed

the

sale

of

its

remaining

7,065,634

shares

of

common

stock

of

Evertec

(the

“Evertec Stock Sale”, and collectively

with the Business Acquisition Transaction,

the “Evertec Transactions”). Following

the Evertec

Stock

Sale, Popular

no longer

owns any

Evertec common

stock. The

impact of

the

gain on

the sale

of

Evertec shares

used as

consideration

for

the

Business

Acquisition

Transaction

in

exchange

for

the

acquired

applications

on

July

1,

2022

and

the

net

expense associated with the renegotiation of the MSA resulted in an

after-tax gain of $97.9 million, while the Evertec Stock Sale and

the related

accounting adjustments resulted

in an after-tax

gain of $128.8

million, recorded during

the third quarter

of 2022, for

an

aggregate after-tax gain of $226.6 million.

Transformation Initiative:

Leveraging the completion

of the Evertec

Transactions, the

Corporation embarked on

a broad-based multi-year,

technological and

business

process

transformation

during

the

second

half

of

2022.

The

needs

and

expectations

of

our

clients,

as

well

as

the

competitive landscape, have evolved, requiring us to make important investments in our technological infrastructure and adopt more

agile practices.

Our technology and business

transformation will be a

significant priority for the

company over the next

three years

and beyond.

Through December

31, 2022,

excluding compensation

costs of

our employees

involved in

the initiative,

we expensed

$24 million

toward this effort,

primarily in professional

fees and technology

related expenses. As

part of this

transformation, we aim

to expand

our digital capabilities,

modernize our technology

platform, and implement

agile and efficient

business processes across

the entire

company.

In

2023,

we

plan

an

expense

of

approximately

$50

million

toward

this

effort,

excluding

employee

compensation

and

capitalized costs.

We

expect the

expenses tied

to

this transformation

initiative, which

will continue

through 2025

to

result in

an

enhanced digital experience for our clients, as well as better technology and more efficient processes for our employees. We expect

this effort to contribute to better efficiency

and higher earnings, resulting in a targeted sustainable return on tangible common equity

of 14% by the end of 2025.

To

facilitate

the

transparency

of

the

progress

with

these

efforts,

effective

in

the

fourth

quarter

of

2022,

the

Corporation

has

separated

technology,

professional

fees

and

transactional

activities

as

standalone

expense

categories

in

the

accompanying

Consolidated Statement of Operations. Refer to additional

information in the Operating expenses section

of this MD&A.

Capital Actions

On July 12,

2022, the Corporation completed

an accelerated share repurchase

(“ASR”) program for the

repurchase of $400 million

of

Popular’s

common

stock

for

which

an

initial

delivery

of

3,483,942

shares

were

delivered

in

March

2022

(the

“March

ASR

Agreement”). Upon

the final

settlement of

the March

ASR Agreement,

the Corporation

received an

additional 1,582,922 shares

of

common stock.

The Corporation

repurchased a

total of

5,066,864 shares

at an

average purchase

price of

$78.9443, which

were

recorded as treasury stock by $440 million under

the March ASR Agreement.

On December 7, 2022, the Corporation completed

the settlement of another ASR agreement (the

“August ASR Agreement”) for the

repurchase of

$231 million

of Popular’s

common stock,

for which

an initial

2,339,241 shares

were delivered

on August

26, 2022.

Upon the final

settlement of the

August ASR Agreement, the

Corporation received an additional

840,024 shares of common

stock.

The Corporation repurchased a total of

3,179,265 shares at an average purchase price

of $72.66, which were recorded as treasury

stock by $245 million under the August ASR Agreement.

Hurricanes Fiona and Ian

On September

18, 2022,

Hurricane Fiona made

landfall in

the southwest

area of

Puerto Rico

as a

Category 1

hurricane, bringing

record rainfall and flooding throughout the island and affecting communities where BPPR does business. Hurricane Fiona’s rain and

winds

caused

a

complete

blackout

on

the

island

and

caused

considerable

damage

to

certain

sectors

in

the

southwest

region.

President

Biden

issued

a

disaster

declaration

for

the

island.

While

the

impact

to

BPPR’s

operation

was

not

material,

certain

customers, highly concentrated in certain municipalities, were

impacted by the disaster.

53

As

part

of

hurricane

relief

efforts

on

the

island,

the

Corporation

waived

late-payment

fees

on

individual

lending

products

from

September 16 through October 31, 2022. Popular also waived, through September 30, withdrawal fees payable by our customers at

ATMs

outside of

the Popular

network and

fees payable

by customers

of other

banking institutions

at Popular’s ATMs.

In addition,

the Corporation

offered to

clients impacted

by the

hurricane a

moratorium of

up to

three monthly

payments, up

to December

31,

2022, on

personal and

commercial credit

cards, auto

loans, leases

and personal

loans, subject

to certain

eligibility requirements.

Mortgage clients

may also

benefit from

different payment

relief alternatives

available, depending

on their

type of

loan. Loan

relief

options for commercial clients are reviewed on a case-by-case

basis.

Separately,

on September 28,

2022, Hurricane Ian made

a landfall on

the west coast

of central Florida

as a Category

4 hurricane,

causing extensive

floods and

destruction in

the impacted

areas in

Florida. President

Biden made

a major

disaster declaration

for

certain counties

in central

Florida. PB

and BPPR

do not

have significant

operations in

the area

but have

some limited

retail and

commercial clients who reside or have business activities

in the impacted areas.

For

clients

impacted

by

the

hurricane

that

reside

in

counties

in

Florida declared

as

disaster zones

by

President

Biden,

Popular

offered a moratorium

for up to

three payments, up to

January 31, 2023, subject

to certain eligibility requirements.

As in the case

of

Puerto Rico, relief options for commercial clients

are reviewed on a case-by-case basis.

Refer to the Credit Risk section of this MD&A

for additional information of the loan moratorium

offered to clients.

Transfer of Securities from Available-for Sale to Held-To-Maturity

In October 2022, the

Corporation transferred U.S. Treasury securities

with a fair value

of $6.5 billion (par value

of $7.4 billion) from

its available-for-sale portfolio to its held-to-maturity portfolio. Management changed its intent, given its ability to hold these securities

to maturity

due to

the Corporation’s

liquidity position

and its

intention to

reduce the

impact on

accumulated other

comprehensive

income (loss) (“AOCI”) and tangible capital of further

increases in interest rates.

The

securities

were reclassified

at

fair value

at the

time

of

the transfer.

At

the

date of

the transfer,

these

securities

had

pre-tax

unrealized

losses

of

$873.0

million

recorded

in

AOCI.

This

fair

value

discount

is

being

accreted

to

interest

income

and

the

unrealized loss remaining in

AOCI is being amortized,

offsetting each other through

the remaining life of

the securities. There were

no realized gains or losses recorded as a result

of this transfer.

While changes

in the

amount of

unrealized gains

and losses

in AOCI

have an

impact on

the Corporation’s

and its

wholly-owned

banking

subsidiaries’

tangible

capital

ratios,

they

do

not

impact

regulatory

capital

ratios,

in

accordance

with

the

regulatory

framework.

Refer

to

Note

7

to

the

Consolidated

Financial

Statements

which

presents

information

about

the

Corporation’s

Debt

Securities Held-to-Maturity for additional details

Partial Release of the Deferred Tax Asset Valuation Allowance

During the

fourth quarter

of 2022,

the Corporation

recorded a

partial reversal

of the

deferred tax

asset valuation

allowance of

the

U.S. operations of $68.2 million. As

of December 31, 2022, the deferred tax

asset (“DTA”) for

the U.S. operations, mainly related to

net

operating

losses

(“NOLs”),

was

valued

at

$278

million,

net

of

the

corresponding

valuation

allowance

of

$402

million.

The

reversal during

the fourth

quarter was

determined based

on management’s

expectation of

the realization

of additional

amounts of

federal

and

state

NOLs

over

their

remaining

carryover

period.

The

determination

was

based

on

the

U.S.

operations’

sustained

profitability during the

years ended December 31,

2021 and 2022,

together with evidence of

stable credit metrics

and the length

of

the expiration of the net operating losses. As of December 31, 2022, the Corporation had approximately $525 million in

DTA related

to federal

NOLs with

expiration dates

between 2028

and 2033

and approximately

$135 million

in DTA

related to

state NOLs

with

expiration dates between 2030 and 2036.

54

Table 1 - Selected Financial Data

Years ended December

31,

(Dollars in thousands, except per common share data)

2022

2021

2020

CONDENSED STATEMENTS

OF OPERATIONS

Interest income

$

2,465,911

$

2,122,637

$

2,091,551

Interest expense

298,552

165,047

234,938

Net interest income

2,167,359

1,957,590

1,856,613

Provision for credit losses (benefit)

83,030

(193,464)

292,536

Non-interest income

897,062

642,128

512,312

Operating expenses

1,746,420

1,549,275

1,457,829

Income tax expense

132,330

309,018

111,938

Net income

$

1,102,641

$

934,889

$

506,622

Net income applicable to common stock

$

1,101,229

$

933,477

$

504,864

PER COMMON SHARE DATA

Net income per common share - basic

$

14.65

$

11.49

$

5.88

Net income per common share - diluted

14.63

11.46

5.87

Dividends declared

2.20

1.75

1.60

Common equity per share

56.66

74.48

71.30

Market value per common share

66.32

82.04

56.32

Outstanding shares:

Average - basic

75,147,263

81,263,027

85,882,371

Average - assuming dilution

75,274,003

81,420,154

85,975,259

End of period

71,853,720

79,851,169

84,244,235

AVERAGE BALANCES

Net loans

[1]

$

30,405,281

$

29,074,036

$

28,384,981

Earning assets

69,729,933

68,088,675

56,404,607

Total assets

72,808,604

71,168,650

59,583,455

Deposits

64,716,404

63,102,916

51,585,779

Borrowings

1,119,878

1,255,495

1,321,772

Total stockholders'

equity

6,009,225

5,777,652

5,419,938

PERIOD END BALANCE

Net loans

[1]

$

32,083,150

$

29,299,725

$

29,484,651

Allowance for credit losses - loans portfolio

720,302

695,366

896,250

Earning assets

64,251,062

72,103,862

62,989,715

Total assets

67,637,917

75,097,899

65,926,000

Deposits

61,227,227

67,005,088

56,866,340

Borrowings

1,400,319

1,155,166

1,346,284

Total stockholders'

equity

4,093,425

5,969,397

6,028,687

SELECTED RATIOS

Net interest margin (non-taxable equivalent basis)

3.11

%

2.88

%

3.29

%

Net interest margin (taxable equivalent basis) -Non-GAAP

3.46

3.19

3.62

Return on assets

1.51

1.31

0.85

Return on common equity

18.39

16.22

9.36

Tier I capital

16.45

17.49

16.33

Total capital

18.26

19.35

18.81

[1] Includes loans held-for-sale.

55

Non-GAAP financial measures

Net interest income on a taxable equivalent basis

Net

interest

income,

on

a

taxable

equivalent

basis,

is

presented

with

its

different

components

in

Table

3

for

the

year

ended

December 31,

2022

as compared

with

the same

period in

2021, segregated

by

major categories

of

interest

earning assets

and

interest-bearing liabilities.

The interest earning assets include investment securities and loans that are exempt from income tax, principally in Puerto Rico. The

main

sources

of

tax-exempt

interest

income

are

certain

investments

in

obligations

of

the

U.S.

Government,

its

agencies

and

sponsored

entities,

and

certain

obligations

of

the

Commonwealth

of

Puerto

Rico

and

its

agencies

and

assets

held

by

the

Corporation’s international

banking entities.

To

facilitate the

comparison of

all interest

related to

these assets,

the interest

income

has

been

converted

to

a

taxable

equivalent

basis,

using

the

applicable

statutory

income

tax

rates

for

each

period.

The

taxable

equivalent computation

considers the

interest expense

and other

related expense

disallowances required

by the

Puerto Rico

tax

law. Under Puerto Rico tax law,

the exempt interest can be deducted up to the amount of taxable

income. Net interest income, on a

taxable

equivalent

basis,

is

a

non-GAAP

financial

measure.

Management

believes

that

this

presentation

provides

meaningful

information since it facilitates the comparison of revenues

arising from taxable and exempt sources.

Net interest

income, on

a taxable

equivalent basis,

as used

by the

Corporation may

not be

comparable to

similarly named

non-

GAAP financial measures used by other companies.

Financial highlights for the year ended December 31,

2022

The Corporation’s net income for the year ended December 31, 2022 amounted to

$1.1 billion, compared to a net income of $934.9

million for 2021.

The discussion

that follows

provides highlights

of the

Corporation’s results

of

operations for

the year

ended December

31, 2022

compared to the results of

operations of 2021. It also

provides some highlights with respect to

the Corporation’s financial condition,

credit

quality,

capital and

liquidity.

Table

2 presents

a three-year

summary of

the components

of

net income

as a

percentage of

average total

assets. For

a discussion

of our

2021 results

of operations compared

with 2020,

see “Management’s

Discussion and

Analysis of

Financial Condition

and Results

of Operations”

in our

Annual Report

on Form

10-K for

the year

ended December

31,

2021.

56

Table 2 - Components of Net

Income as a Percentage of Average Total

Assets

2022

2021

2020

Net interest income

2.98

%

2.75

%

3.12

%

Provision for credit (losses) benefit

(0.11)

0.27

(0.49)

Mortgage banking activities

0.06

0.07

0.02

Net (loss) gain and valuation adjustments on investment

securities

(0.01)

-

0.01

Other non-interest income

1.18

0.83

0.83

Total net interest

income and non-interest income, net of provision

for credit losses

4.10

3.92

3.49

Operating expenses

(2.40)

(2.18)

(2.45)

Income before income tax

1.70

1.74

1.04

Income tax expense

(0.19)

(0.43)

(0.19)

Net income

1.51

%

1.31

%

0.85

%

Net interest income for the

year ended December 31, 2022 was

$2.2 billion, an increase of $209.8

million when compared to 2021.

The

increase in

net interest

income was

mainly

driven

by

higher interest

income

from

money market

investments due

to

higher

interest rates,

higher income

from investment

securities and

higher interest

income from

commercial and

consumer loans

due to

higher volumes and

yields. The

net interest margin

for the year

ended December 31,

2022 was 3.11

%

compared to 2.88%

for the

same period in 2021, driven by higher average volume of earning assets

and higher interest rates as the Federal Reserve increased

the Federal Funds Rate

during 2022.

On a taxable equivalent

basis, net interest margin was

3.46% in 2022, compared to

3.19% in

2021. Refer to the Net Interest Income section

of this MD&A for additional information.

The

Corporation’s total

provision for

credit losses

reflected an

expense of

$83.0 million

for the

year ended

December 31,

2022,

compared to

a reserve

release of

$193.5 million

for

2021. The

expense for

the year

2022

was mostly

driven by

changes in

the

economic scenario, higher loan volumes

and changes in credit

quality.

The Corporation continued to exhibit

favorable credit quality

trends

with

low

levels

of

net

charge-offs

and

decreasing

non-performing loans.

Non-performing assets

totaled

$528.6

million

at

December 31, 2022, reflecting a decrease of $104.4 million when compared to December 31, 2021. Refer to the Provision for Credit

Losses and

Credit Risk

sections of

this MD&A

for information

on the

allowance for

credit losses,

non-performing assets,

troubled

debt restructurings, net charge-offs and credit quality metrics.

Non-interest

income

for

the

year

ended

December

31,

2022

amounted

to

$897.1

million,

an

increase

of

$254.9

million,

when

compared with 2021, mostly due to:

the $257.7 million gain related to the

Evertec Transactions and related accounting adjustments

and

higher

service

fees

due

to

higher credit

card

fees

and

merchant

network

business fees

as

a

result

of

the

revenue sharing

agreement entered

into

in connection

with the

Evertec Transactions.

Refer to

the

Non-Interest Income

section of

this

MD&A for

additional information on the major variances of

the different categories of non-interest income.

Total

operating expenses amounted to $1.7 billion for the year 2022, reflecting an increase of

$197.1 million, when compared to the

same period

in 2021,

mainly due

to higher

personnel costs

reflecting salary increases

and a

higher headcount,

professional fees,

technology

and

software

expenses,

reflecting

the

impact

of

the

investment

in

the

transformation

initiative,

higher

business

promotions expense

driven by

customer loyalty

programs and

a $17.3

million expense

associated with

the Evertec

Transactions.

Refer to the Operating Expenses section of this MD&A

for additional information.

Income tax expense

amounted to $132.3 million

for the year

ended December 31, 2022,

compared with an

income tax expense of

$309.0 million

for the

previous year.

The decrease

in income

tax expense

for the

year is

mainly due

to

the impact

of the

partial

reversal of the deferred tax asset valuation allowance of the U.S. Operations and, higher taxable income that was exempt or subject

to preferential tax rates. Refer to

the Income Taxes

section in this MD&A and

Note 35 to the Consolidated Financial

Statements for

additional information

on income taxes.

At December

31, 2022,

the Corporation’s

total assets

were $67.6

billion, compared

with $75.1

billion at

December 31,

2021. The

decrease of $7.5 billion is mainly driven by lower money market

investments due to a decrease in deposits mainly

in the Puerto Rico

57

public sector, partially offset

by an increase in loans held-in-portfolio mainly in the commercial and

consumer portfolios.

Refer to the

Statement of Financial Condition Analysis section of

this MD&A for additional information.

Deposits amounted to

$61.2 billion at

December 31, 2022,

compared with $67.0

billion at December

31, 2021. Table

8 presents a

breakdown of deposits

by major categories. The

decrease in deposits was

mainly due to

lower Puerto Rico

public sector deposits.

The

Corporation’s

borrowings

amounted

to

$1.4

billion

at

December 31,

2022,

compared

to

$1.2

billion at

December 31,

2021.

Refer to Note 17 to the Consolidated Financial

Statements for detailed information on the Corporation’s

borrowings.

Refer

to

Table

7

in

the

Statement

of

Financial

Condition

Analysis

section

of

this

MD&A

for

the

percentage

allocation

of

the

composition of the Corporation’s financing to total assets.

Stockholders’ equity amounted to $4.1 billion at December 31, 2022, compared to

$6.0 billion at December 31, 2021. The decrease

was principally due to

higher accumulated unrealized losses on debt

securities available-for-sale and the impact of

two accelerated

share

repurchase

transactions

completed

during

2022,

declared

dividends,

partially

offset

by

net

income

for

the

year.

The

Corporation and its

banking subsidiaries continue to

be well-capitalized at December

31, 2022. The Common

Equity Tier

1 Capital

ratio at December 31, 2022 was 16.39%, compared

to 17.42% at December 31, 2021.

For further discussion of operating results, financial

condition and business risks refer to the narrative

and tables included

herein.

The shares of the Corporation’s common stock are traded

on the Nasdaq Global Select Market under the symbol

BPOP.

CRITICAL ACCOUNTING POLICIES / ESTIMATES

The accounting and

reporting policies followed by

the Corporation and its

subsidiaries conform with generally

accepted accounting

principles in

the United

States of America

(“GAAP”) and

general practices within

the financial services

industry. The

Corporation’s

significant

accounting policies

are described

in

detail in

Note 2

to the

Consolidated Financial

Statements and

should

be

read in

conjunction with this section.

Critical accounting policies

require management to

make estimates and

assumptions, which involve significant

judgment about the

effect of matters

that are inherently uncertain

and that involve a

high degree of subjectivity.

These estimates are made

under facts

and circumstances

at a

point in

time and

changes in

those facts

and circumstances

could produce

actual results

that differ

from

those

estimates. The

following MD&A

section is

a summary

of what

management considers

the Corporation’s

critical accounting

policies and estimates.

Fair Value Measurement of Financial Instruments

The Corporation

currently measures

at fair

value on

a recurring

basis its

trading debt

securities, debt

securities available-for-sale,

certain equity securities,

derivatives and mortgage servicing

rights. Occasionally,

the Corporation is

required to record

at fair value

other assets

on a

nonrecurring basis,

such as

loans held-for-sale, loans

held-in-portfolio that

are collateral

dependent and

certain

other assets. These nonrecurring fair value

adjustments typically result from the application of lower of

cost or fair value accounting

or write-downs of individual assets.

The

Corporation categorizes

its

assets and

liabilities measured

at fair

value under

the three-level

hierarchy.

The level

within the

hierarchy is based on whether the inputs to

the valuation methodology used for fair value measurement

are observable.

The

Corporation

requires

the

use

of

observable

inputs

when

available,

in

order

to

minimize

the

use

of

unobservable

inputs

to

determine fair value. The inputs or methodologies used for valuing securities are

not necessarily an indication of the risk associated

with investing

in those

securities. The

amount of

judgment involved

in estimating

the fair

value of

a financial

instrument depends

upon the availability of

quoted market prices or observable market

parameters. In addition, it may

be affected by other

factors such

as the

type of instrument,

the liquidity of

the market for

the instrument, transparency

around the inputs

to the valuation,

as well

as

the

contractual

characteristics

of

the

instrument.

Broker

quotes

used

for

fair

value

measurements

inherently

reflect

any

lack

of

liquidity in the market since they represent an exit

price from the perspective of the market participants.

58

Trading Debt Securities and Debt Securities Available-for-Sale

The

majority

of

the

values

for

trading

debt

securities

and

debt

securities

available-for-sale

are

obtained

from

third-party

pricing

services and

are validated

with alternate

pricing sources

when available.

Securities not

priced by

a secondary

pricing source

are

documented

and

validated

internally

according

to

their

significance

to

the

Corporation’s

financial

statements.

Management

has

established materiality thresholds according to the investment class to monitor and investigate material deviations in prices obtained

from the primary pricing service provider and the

secondary pricing source used as support for

the valuation results.

Inputs are evaluated to

ascertain that they consider current

market conditions, including the

relative liquidity of the

market. When a

market quote

for a

specific security

is not

available, the

pricing service

provider generally

uses observable

data to

derive an

exit

price

for

the

instrument,

such

as

benchmark

yield

curves

and

trade

data

for

similar

products.

To

the

extent

trading

data

is

not

available, the

pricing service provider

relies on specific

information including dialogue

with brokers,

buy side clients,

credit ratings,

spreads to

established benchmarks and

transactions on similar

securities, to

draw correlations based

on the

characteristics of

the

evaluated instrument. If

for any

reason the pricing

service provider cannot

observe data required

to feed

its model,

it discontinues

pricing the instrument.

Furthermore, management assesses the fair value of its

portfolio of investment securities at least on a quarterly

basis. Securities are

classified

in

the

fair

value

hierarchy

according

to

product

type,

characteristics

and

market

liquidity.

At

the

end

of

each

period,

management assesses the valuation hierarchy for each asset or liability measured. The fair

value measurement analysis performed

by

the

Corporation

includes

validation

procedures

and

review

of

market

changes,

pricing

methodology,

assumption

and

level

hierarchy changes, and evaluation of distressed transactions.

Refer to

Note 28

to the

Consolidated Financial Statements for

a description of

the Corporation’s

valuation methodologies used

for

the assets and liabilities measured at fair value.

Loans and Allowance for Credit Losses

Interest on loans is accrued and recorded as

interest income based upon the principal amount

outstanding.

Non-accrual loans are those loans on which the

accrual of interest is discontinued. When a loan is

placed on non-accrual status, all

previously

accrued

and

unpaid interest

is

charged against

interest

income

and

the

loan

is

accounted for

either

on

a cash-basis

method or

on the

cost-recovery method.

Loans designated

as non-accruing

are returned

to accrual

status when

the Corporation

expects repayment of the remaining contractual principal and interest.

The determination as to the ultimate collectability of the loan’s

balance may involve management’s judgment in the evaluation of

the borrower’s financial condition and

prospects for repayment.

Refer to

the MD&A

section titled

Credit Risk,

particularly the

Non-performing assets

sub-section, for

a detailed

description of

the

Corporation’s non-accruing and charge-off policies by major loan

categories.

One of

the most

critical and

complex accounting

estimates is

associated with

the determination

of the

allowance for

credit losses

(“ACL”).

The

Corporation

establishes

an

ACL

for

its

loan

portfolio

based

on

its

estimate

of

credit

losses

over

the

remaining

contractual term

of the

loans, adjusted

for expected

prepayments, in

accordance with

Accounting Standards

Codification (“ASC”)

Topic

326.

An

ACL

is

recognized

for

all

loans

including

originated

and

purchased

loans,

since

inception,

with

a

corresponding

charge

to

the

provision

for

credit

losses,

except

for

purchased

credit

deteriorated

(“PCD”)

loans

as

explained

below.

The

Corporation follows a methodology to establish the ACL which includes a reasonable and

supportable forecast period for estimating

credit

losses,

considering

quantitative

and

qualitative

factors

as

well

as

the

economic

outlook.

As

part

of

this

methodology,

management evaluates

various macroeconomic

scenarios provided

by third

parties. At

December 31,

2022, management

applied

probability weights to the outcome of the selected

scenarios.

The

Corporation

has

designated

as

collateral

dependent

loans

secured

by

collateral

when

foreclosure

is

probable

or

when

foreclosure is

not probable but

the practical expedient

is used.

The practical expedient

is used

when repayment is

expected to

be

provided

substantially

by

the

sale

or

operation

of

the

collateral

and

the

borrower is

experiencing financial

difficulty.

The

ACL

of

collateral dependent loans

is measured based

on the fair

value of the

collateral less costs

to sell. The

fair value of

the collateral is

based on appraisals, which may be adjusted due to their

age, and the type, location, and condition of the

property or area or general

market conditions to reflect the expected change in value between the effective date of the appraisal and the measurement date.

In

addition, refer

to the

Credit Risk

section of

this MD&A

for detailed

information on

the Corporation’s

collateral value

estimation for

other real estate.

59

A restructuring constitutes a TDR when the Corporation

separately concludes that the restructuring constitutes a

concession and the

debtor

is

experiencing financial

difficulties.

For

information on

the Corporation’s

TDR

policy,

refer

to

Note

2

to

the

Consolidated

Financial Statements. The established framework captures the impact of

concessions through discounting modified contractual cash

flows,

both

principal

and

interest,

at

the

loan’s

original

effective

rate.

The

impact

of

these

concessions

is

combined

with

the

expected credit losses generated by the quantitative loss

models in order to arrive at the ACL.

Loans Acquired with Deteriorated Credit Quality

PCD loans are defined as those with evidence of a more-than-insignificant

deterioration in credit quality since origination. PCD loans

are initially recorded

at its purchase

price plus an

estimated ACL. Upon

the acquisition of

a PCD loan,

the Corporation recognizes

the

estimate

of

the

expected

credit

losses

over

the

remaining

contractual

term

of

each

individual

loan

as

an

ACL

with

a

corresponding addition to the

loan purchase price. The

amount of the purchased

premium or discount which

is not related to

credit

risk

is

amortized

over

the

life

of

the

loan

through

net

interest

income

using

the

effective

interest

method

or

a

method

that

approximates the effective interest method. Changes in

expected credit losses are recorded as an

increase or decrease to the ACL

with a corresponding charge

(reverse) to the provision

for credit losses in

the Consolidated Statements of

Operations. These loans

follow the same nonaccrual policies as non-PCD loans. Modifications of PCD

loans that meet the definition of a

TDR are accounted

and reported as such following the same processes

as non-PCD loans.

Income Taxes

Income

taxes

are

accounted

for

using

the

asset

and

liability

method.

Under

this

method,

deferred

tax

assets

and

liabilities

are

recognized based

on the

future tax

consequences attributable

to temporary

differences

between the

financial statement

carrying

amounts

of

existing

assets

and

liabilities

and

their

respective

tax

basis,

and

attributable

to

operating

loss

and

tax

credit

carryforwards. Deferred tax assets

and liabilities are measured

using enacted tax rates

expected to apply in

the years in

which the

temporary differences are expected to be recovered or paid. The effect on deferred tax assets and liabilities of a change in tax rates

is recognized in earnings in the period when

the changes are enacted.

The

calculation

of

periodic

income

taxes

is

complex

and

requires

the

use

of

estimates

and

judgments.

The

Corporation

has

recorded

two

accruals

for

income

taxes:

(i)

the

net

estimated

amount

currently

due

or

to

be

received

from

taxing

jurisdictions,

including

any

reserve

for

potential

examination

issues,

and

(ii)

a

deferred

income

tax

that

represents

the

estimated

impact

of

temporary differences between how the Corporation recognizes assets and

liabilities under accounting principles generally accepted

in

the

United

States

(GAAP),

and

how

such

assets

and

liabilities

are

recognized

under

the

tax

code.

Differences

in

the

actual

outcome of these future tax consequences could impact the Corporation’s financial position or its results of operations. In estimating

taxes, management assesses the relative

merits and risks of

the appropriate tax treatment of

transactions taking into consideration

statutory, judicial and regulatory guidance.

A deferred

tax asset

should be

reduced by

a valuation

allowance if based

on the

weight of

all available evidence,

it is

more likely

than

not

(a

likelihood

of

more

than

50%)

that

some

portion

or

the

entire

deferred

tax

asset

will

not

be

realized.

The

valuation

allowance

should

be

sufficient

to

reduce

the

deferred

tax

asset

to

the

amount

that

is

more

likely

than

not

to

be

realized.

The

determination of whether a deferred

tax asset is realizable is

based on weighting all

available evidence, including both positive and

negative evidence.

The realization

of deferred

tax assets,

including carryforwards

and deductible

temporary differences,

depends

upon the existence of sufficient taxable income of the same character during the carryback or carryforward period. The realization of

deferred tax assets requires

the consideration of all

sources of taxable income

available to realize the

deferred tax asset, including

the

future

reversal

of

existing

temporary

differences,

future

taxable

income

exclusive

of

reversing

temporary

differences

and

carryforwards, taxable income in carryback years and

tax-planning strategies.

Management evaluates the

realization of the

deferred tax asset

by taxing

jurisdiction. The U.S.

mainland operations are

evaluated

as

a whole

since a

consolidated income

tax return

is filed;

on the

other

hand, the

deferred tax

asset related

to the

Puerto

Rico

operations

is evaluated

on an

entity by

entity basis,

since

no consolidation

is

allowed in

the income

tax filing.

Accordingly,

this

evaluation

is

composed

of

three

major

components:

U.S.

mainland

operations,

Puerto

Rico

banking

operations

and

Holding

Company.

60

For the

evaluation of

the realization

of the

deferred tax

asset by

taxing jurisdiction,

refer to

Note 35

to the

Consolidated Financial

Statements.

Under the Puerto Rico Internal Revenue Code, the

Corporation and its subsidiaries are treated as separate taxable

entities and are

not entitled to file

consolidated tax returns. The Code

provides a dividends-received deduction of 100%

on dividends received from

“controlled” subsidiaries subject to taxation in Puerto Rico

and 85% on dividends received from other

taxable domestic corporations.

Changes in

the Corporation’s

estimates can occur

due to changes

in tax

rates, new business

strategies, newly

enacted guidance,

and resolution

of issues

with taxing

authorities regarding

previously taken tax

positions. Such

changes could

affect the

amount of

accrued taxes. The Corporation has made

tax payments in accordance with

estimated tax payments rules. Any remaining

payment

will not have any significant impact on liquidity

and capital resources.

The valuation

of deferred

tax assets

requires judgment

in assessing

the likely

future tax

consequences of

events that

have been

recognized

in

the

financial

statements

or

tax

returns

and

future

profitability.

The

accounting

for

deferred

tax

consequences

represents management’s best

estimate of those

future events. Changes

in management’s current

estimates, due to

unanticipated

events, could have a material impact on the

Corporation’s financial condition and results of operations.

The Corporation establishes tax liabilities or reduces tax assets for uncertain tax positions when, despite its assessment that the tax

return positions are appropriate and supportable under local tax law, the Corporation believes it may not succeed in realizing the tax

benefit of certain

positions if challenged.

In evaluating

a tax position,

the Corporation determines

whether it is

more likely than

not

that the position will be sustained upon examination, including resolution

of any related appeals or litigation processes, based on the

technical

merits

of

the

position.

The

Corporation’s

estimate

of

the

ultimate

tax

liability

contains

assumptions

based

on

past

experiences, and judgments

about potential actions

by taxing jurisdictions

as well as

judgments about the

likely outcome of

issues

that have been raised by taxing jurisdictions. The tax

position is measured as the largest amount of benefit

that is greater than 50%

likely of being

realized upon ultimate settlement.

The Corporation evaluates these

uncertain tax positions each

quarter and adjusts

the related tax liabilities or

assets in light of changing

facts and circumstances, such as the

progress of a tax audit

or the expiration

of a

statute of

limitations. The Corporation

believes the

estimates and assumptions

used to

support its

evaluation of

uncertain tax

positions are reasonable.

The amount of

unrecognized tax benefits

may increase or

decrease in the

future for various

reasons including adding amounts

for

current

tax

year

positions,

expiration

of

open

income

tax

returns

due

to

the

statutes

of

limitation,

changes

in

management’s

judgment about

the level

of uncertainty,

status of

examinations, litigation

and legislative

activity and

the addition

or elimination

of

uncertain tax

positions. Although

the

outcome of

tax audits

is uncertain,

the Corporation

believes that

adequate amounts

of tax,

interest and penalties

have been provided

for any adjustments

that are expected

to result from

open years. From

time to time,

the

Corporation is audited

by various federal, state

and local authorities regarding

income tax matters. Although

management believes

its

approach

in

determining the

appropriate

tax

treatment

is

supportable

and

in

accordance

with

the

accounting standards,

it

is

possible that the final tax

authority will take a tax position that

is different than the tax

position reflected in the Corporation’s income

tax provision and other tax reserves. As each audit is conducted, adjustments, if any,

are appropriately recorded in the consolidated

financial

statement

in

the

period

determined.

Such

differences

could

have

an

adverse

effect

on

the

Corporation’s

income

tax

provision or

benefit, or

other tax

reserves, in

the reporting

period in

which such

determination is

made and,

consequently,

on the

Corporation’s results of operations, financial position and

/ or cash flows for such period.

Goodwill and Other Intangible Assets

The

Corporation’s

goodwill

and

other

identifiable

intangible

assets

having

an

indefinite

useful

life

are

tested

for

impairment.

Intangibles

with

indefinite

lives

are

evaluated

for

impairment

at

least

annually,

and

on

a

more

frequent

basis,

if

events

or

circumstances indicate impairment could have taken place.

Such events could include, among others, a

significant adverse change

in the business climate, an adverse action by a regulator,

an unanticipated change in the competitive environment and a decision to

change

the

operations

or

dispose

of

a

reporting

unit.

Other

identifiable

intangible

assets

with

a

finite

useful

life

are

evaluated

periodically for impairment when events or changes

in circumstances indicate that the carrying amount

may not be recoverable.

Goodwill impairment is recognized when the carrying amount of any

of the reporting units exceeds its fair value up

to the amount of

the

goodwill.

The

Corporation

estimates

the

fair

value

of

each

reporting

unit,

consistent

with

the

requirements

of

the

fair

value

measurements

accounting

standard,

generally

using

a

combination

of

methods,

including

market

price

multiples

of

comparable

companies and

transactions, as

well as

discounted cash

flow analyses.

Subsequent reversal

of goodwill

impairment losses

is not

61

permitted under applicable accounting standards. For a detailed description of the annual goodwill impairment evaluation performed

by the Corporation during the third quarter of 2022,

refer to Note 15 to the Consolidated Financial

Statements.

Pension and Postretirement Benefit Obligations

The Corporation provides pension and

restoration benefit plans for certain employees

of various subsidiaries. The Corporation also

provides certain

health care

benefits for

retired employees of

BPPR. The

non-contributory defined pension

and benefit

restoration

plans (“the Pension Plans”) are frozen with regards

to all future benefit accruals.

The estimated

benefit costs

and obligations

of the

Pension Plans and

Postretirement Health

Care Benefit Plan

(“OPEB Plan”) are

impacted by

the use

of subjective

assumptions, which can

materially affect

recorded amounts, including

expected returns on

plan

assets,

discount

rates,

termination

rates,

retirement

rates

and

health

care

trend

rates.

Management

applies

judgment

in

the

determination of these factors, which normally undergo evaluation against current industry practice and the

actual experience of the

Corporation.

The

Corporation

uses

an

independent

actuarial

firm

for

assistance

in

the

determination

of

the

Pension

Plans

and

OPEB Plan

costs and

obligations. Detailed information

on the Plans

and related valuation

assumptions are included

in Note

30 to

the Consolidated Financial Statements.

The Corporation periodically reviews its assumption for the long-term expected return on Pension Plans

assets. The Pension Plans’

assets

fair

value

at

December

31,

2022

was

$619.9

million.

The

expected

return

on

plan

assets

is

determined

by

considering

various factors, including a total fund return estimate based on a weighted-average

of estimated returns for each asset class in each

plan.

Asset

class

returns

are

estimated

using

current

and

projected

economic

and

market

factors

such

as

real

rates

of

return,

inflation, credit spreads, equity risk premiums and

excess return expectations.

As part of the review,

the Corporation’s independent consulting actuaries performed an analysis of expected returns

based on each

plan’s expected asset

allocation for the year

2023 using the

Willis Towers

Watson US Expected

Return Estimator.

This analysis is

reviewed by the Corporation

and used as a

tool to develop expected

rates of return, together

with other data. This

forecast reflects

the actuarial firm’s view of

expected long-term rates of return for each significant asset

class or economic indicator as of January

1,

2023;

for

example, 8.5%

for

large

cap

stocks,

8.8% for

small cap

stocks,

9.0% for

international stocks,

6.1% for

long

corporate

bonds

and

4.9%

for

long

Treasury

bonds.

A

range

of

expected

investment

returns

is

developed,

and

this

range

relies

both

on

forecasts and on broad-market historical benchmarks

for expected returns, correlations, and volatilities

for each asset class.

As a consequence of recent

reviews, the Corporation increased its expected return

on plan assets for year

2023 to 5.9% and 6.5%

for the Pension

Plans. Expected rates

of return of

4.3% and 5.4%

had been used

for 2022 and

4.6% and 5.5%

had been used

for

2021 for the Pension Plans. Since the expected return assumption is on a long-term basis, it is not materially impacted by the yearly

fluctuations (either positive or negative) in the actual

return on assets. The expected return can be materially

impacted by a change

in the plan’s asset allocation.

Net Periodic

Benefit Cost

(“pension expense”)

for the

Pension Plans

amounted to

a net

benefit of

$0.5 million

in 2022.

The total

pension expense included a benefit of $35.4 million

for the expected return on assets.

Pension expense is sensitive

to changes in the

expected return on assets.

For example, decreasing the expected

rate of return for

2022 from

5.9% to

5.65% would

increase the

projected 2023

pension expense

for the

Banco Popular

de Puerto

Rico Retirement

Plan, the Corporation’s largest plan, by approximately

$1.4 million.

If

the

projected

benefit

obligation

exceeds

the

fair

value

of

plan

assets,

the

Corporation

shall

recognize

a

liability

equal

to

the

unfunded projected

benefit obligation

and vice

versa, if

the fair

value of

plan assets

exceeds the

projected benefit

obligation, the

Corporation recognizes an asset equal to the overfunded projected

benefit obligation. This asset or liability may result

in a taxable or

deductible temporary difference and its

tax effect shall be

recognized as an income tax

expense or benefit which

shall be allocated

to various

components of

the financial

statements, including

other comprehensive

income.

The determination

of the

fair value

of

pension

plan

obligations

involves

judgment,

and

any

changes

in

those

estimates

could

impact

the

Corporation’s

Consolidated

Statements of Financial

Condition. Management believes that

the fair value

estimates of the

Pension Plans assets

are reasonable

given

the

valuation

methodologies

used

to

measure

the

investments

at

fair

value

as

described

in

Note

28

to

the

Consolidated

Financial

Statements.

Also,

the

compositions

of

the

plan

assets

are

primarily

in

equity

and

debt

securities,

which

have

readily

determinable quoted market prices. The Corporation

had recorded a pension liability of $8.3

million at December 31, 2022.

62

The Corporation uses

the spot rate

yield curve from

the Willis Towers

Watson RATE:

Link (10/90) Model

to discount the

expected

projected

cash

flows

of

the

plans.

The

equivalent

single

weighted

average

discount

rate

ranged

from

5.34%

to

5.37%

for

the

Pension Plans and 5.42% for the OPEB Plan to determine

the benefit obligations at December 31, 2022.

A 50

basis point

decrease to

each of

the rates

in the

December 31,

2022 Willis

Towers

Watson RATE:

Link (10/90)

Model would

increase the

projected 2023

expense for

the Banco

Popular de

Puerto Rico

Retirement Plan

by approximately

$1.8 million.

The

change would not affect the minimum required contribution

to the Pension Plans.

The OPEB Plan was unfunded (no assets were held by the plan) at December 31, 2022. The Corporation had recorded a liability for

the underfunded postretirement benefit obligation of

$118.3 million at December 31, 2022.

63

STATEMENT

OF OPERATIONS ANALYSIS

Net Interest Income

Net interest income is the interest earned from loans, debt securities and money market investments, including loan fees, minus

the

interest cost of deposits and borrowed money.

Various risk factors

affect net interest income including the economic environment in

which we operate, market related events, the mix

and size of the earning assets and

related funding, changes in volumes, repricing

characteristics,

loan

fees

collected,

moratoriums granted

on

loan

payments

and

delay

charges,

interest

collected

on

nonaccrual

loans, as well as strategic decisions made by the

Corporation’s management.

Net

interest

income

for

the

year

ended

December

31,

2022

was $2.2

billion

or

$209.8

million

higher than

in

2021.

Net

interest

income, on a taxable equivalent basis, for

the year ended December 31, 2022 was $2.4 billion

compared to $2.2 billion in 2021.

The average key index rates for the years 2022 and

2021 were as follows:

2022

2021

Prime rate………………………………………………………………………………………………….

4.86%

3.25%

Fed funds rate…………………………………………………………………………………………….

1.86

0.25

3-month Treasury Bill…………………………………………………………………………………….

2.01

0.03

10-year Treasury………………………………………………………………………………………….

2.95

1.44

FNMA 30-year…………………………………………………………………………………………….

4.26

1.84

Average

outstanding securities

balances are

based upon

amortized cost

excluding any

unrealized gains

or losses

on securities.

Non-accrual

loans

have

been

included

in

the

respective

average

loans

and

leases

categories.

Loan

fees

collected,

and

costs

incurred

in

the

origination

of

loans

are

deferred

and

amortized

over

the

term

of

the

loan

as

an

adjustment

to

interest

yield.

Prepayment penalties, late fees

collected and the

amortization of premiums /

discounts on purchased loans,

including the discount

accretion on purchased credit

deteriorated loans (“PCD”), are

also included as

part of the

loan yield. Interest income

for the period

ended December 31,

2022, included $44.6

million related to

those items, compared

to $131.5 million

for the

same period in

2021.

The year over

year decrease is

related to lower

amortized fees resulting from

the forgiveness of

PPP loans by

$55.7 million, lower

discount amortization on commercial loans by $16.3 million mainly driven by lower

interest from cancellation of PCD loans and $6.6

million lower amortization of the fair value discount

of the auto portfolios acquired in previous

years.

Table

3 presents

the

different

components

of

the

Corporation’s

net

interest

income,

on

a

taxable

equivalent

basis,

for

the

year

ended December 31,

2022, as compared

with the same

period in 2021,

segregated by major

categories of interest

earning assets

and

interest-bearing

liabilities.

Net

interest

margin

was

3.11%

in

2022

or

23

basis

points

higher

than

the

2.88%

reported

in

2021. The

higher

net

interest

margin

for

the

year

is

driven

by

$1.6

billion

higher

average

volume

of

earning

assets

and

higher

interest rates as

the Federal Reserve

increased the Federal

Funds Rate by

425 basis points

during 2022. On

a taxable equivalent

basis, net interest margin

was 3.46% in 2022, compared to 3.19%

in 2021, an increase

of 27 basis points.

The main drivers for the

increase in net interest income on a taxable equivalent

basis were:

Positive variances:

Higher interest income

from money market

investments by $96.9

million due to

higher interest rates

by 111

basis points,

partially offset by lower volume by $6.5 billion,

as part of the liquidity was deployed to

purchase investment securities and

fund loan growth;

Higher interest income from investment securities by

$156.1 million due to a higher volume

by $6.8 million;

Higher interest income from loans by $130.1

million due to:

Increase in commercial loan Interest

income by $71.4 million driven

by a higher average

volume of loans by

$1.1

billion

and

higher

yield

by

7

basis

points

as

the

origination

of

loans

occurs

in

a

higher

interest

rate

scenario and

the positive

impact on

the repricing

of adjustable-rate

loans, partially

offset by

lower amortized

fees

resulting

from

the

forgiveness

of

PPP

loans

by

$55.7

million

and

lower

discount

amortization

on

commercial loans by $16.3 million mainly from

cancellation of PCD loans;

64

Higher interest income from

consumer loans by $44.8

million resulting from a

higher volume by $280

million

and higher

yield by

49 basis

points, driven

by the

increase in

personal loans

year over

year and

increase in

credit cards volume.

Partially offset by:

Higher interest

expense on

deposits by

$141.2

million

due to

the increase

in interest

cost

by

29 basis

points

resulting

mainly from a

higher cost of

the fully indexed

Puerto Rico government

deposits and the

increase in cost

of Popular U.S.

deposits.

Under the

terms

of

BPPR’s

deposit pricing

agreement with

Puerto

Rico

public sector,

public funds

rates

are

market linked

with a

lag minus

a specified

spread. As

such, if

short-term interest

rates continue

to

increase, we

would

expect the costs

of public funds

to continue to

increase. This source

of funding still

results in an

attractive spread under

market rates.

65

Table 3 – Analysis of Levels & Yields

on a Taxable Equivalent Basis

from Continuing Operations (Non-GAAP)

Year ended December 31,

Variance

Average Volume

Average Yields / Costs

Interest

Attributable to

2022

2021

Variance

2022

2021

Variance

2022

2021

Variance

Rate

Volume

(In millions)

(In thousands)

$

9,531

$

16,000

$

(6,469)

1.24

%

0.13

%

1.11

%

Money market investments

$

118,079

$

21,147

$

96,932

$

108,780

$

(11,848)

29,743

22,931

6,812

2.23

2.22

0.01

Investment securities [1]

664,278

508,131

156,147

16,116

140,031

51

84

(33)

5.94

5.16

0.78

Trading securities

3,049

4,339

(1,290)

600

(1,890)

Total money market,

investment and trading

39,325

39,015

310

2.00

1.37

0.63

securities

785,406

533,617

251,789

125,496

126,293

Loans:

14,562

13,455

1,107

5.46

5.39

0.07

Commercial

795,115

723,765

71,350

10,997

60,353

778

849

(71)

6.29

5.41

0.88

Construction

48,920

45,821

3,099

7,172

(4,073)

1,475

1,289

186

5.92

6.00

(0.08)

Leasing

87,274

77,356

9,918

(1,093)

11,011

7,322

7,696

(374)

5.34

5.09

0.25

Mortgage

391,133

392,047

(914)

18,584

(19,498)

2,743

2,463

280

11.66

11.17

0.49

Consumer

319,920

275,078

44,842

11,546

33,296

3,525

3,322

203

8.02

8.47

(0.45)

Auto

282,533

280,722

1,811

(14,833)

16,644

30,405

29,074

1,331

6.33

6.19

0.14

Total loans

1,924,895

1,794,789

130,106

32,373

97,733

$

69,730

$

68,089

$

1,641

3.89

%

3.43

%

0.46

%

Total earning assets

$

2,710,301

$

2,328,406

$

381,895

$

157,869

$

224,026

Interest bearing deposits:

$

25,884

$

25,959

$

(75)

0.61

%

0.12

%

0.49

%

NOW and money market [2]

$

158,664

$

31,911

$

126,753

$

127,953

$

(1,200)

15,886

15,429

457

0.20

0.18

0.02

Savings

32,400

27,123

5,277

4,983

294

6,853

7,028

(175)

0.90

0.75

0.15

Time deposits

61,781

52,587

9,194

10,241

(1,047)

48,623

48,416

207

0.52

0.23

0.29

Total interest bearing

deposits

252,845

111,621

141,224

143,177

(1,953)

206

92

114

2.78

0.35

2.43

Short-term borrowings

5,737

318

5,419

2,030

3,389

Other medium and

939

1,185

(246)

4.26

4.49

(0.23)

long-term debt

39,970

53,107

(13,137)

63

(13,200)

Total interest bearing

49,768

49,693

75

0.60

0.33

0.27

liabilities

298,552

165,046

133,506

145,270

(11,764)

16,094

14,687

1,407

Demand deposits

3,868

3,709

159

Other sources of funds

$

69,730

$

68,089

$

1,641

0.43

%

0.24

%

0.19

%

Total source of funds

298,552

165,046

133,506

145,270

(11,764)

3.46

%

3.19

%

0.27

%

Net interest margin/ income

on a taxable equivalent basis

(Non-GAAP)

2,411,749

2,163,360

248,389

$

12,599

$

235,790

3.29

%

3.10

%

0.19

%

Net interest spread

Taxable equivalent

adjustment

244,390

205,770

38,620

3.11

%

2.88

%

0.23

%

Net interest margin/ income

non-taxable equivalent basis

(GAAP)

$

2,167,359

$

1,957,590

$

209,769

Note: The changes that are not due solely to volume or

rate are allocated to volume and rate based on the

proportion of the change in each category.

[1] Average balances exclude unrealized gains or losses

on debt securities available-for-sale and the unrealized

loss related to certain securities transferred

from available-for-sale to held-to-maturity.

[2] Includes interest bearing demand deposits corresponding

to certain government entities in Puerto Rico.

66

Provision for Credit Losses - Loans Held-in-Portfolio

and Unfunded Commitments

For the

year ended

December 31,

2022, the

Corporation recorded

an expense

of $84.2

million for

its allowance

for credit

losses

(“ACL”) related to loans held-in-portfolio and unfunded commitments, compared with a reserve release of $191.3 million for the year

ended

December

31,

2021.

The

provision

expense

related

to

the

loans-held-in-portfolio

for

the

year

2022

was

$83.3

million,

compared

to

a

reserve

release

of

$183.3

million

for

the

year

2021.

The

reserve

increase

is

mostly

driven

by

changes

in

the

economic scenario, higher loan

volumes and changes in

credit quality.

The updated economic scenarios

used to estimate the

ACL

on December

31, 2022

considered an

expected slowdown in

the economy

as a

result of

tight monetary

policy,

weaker job

growth

and persistent inflation. The reserve release recorded in 2021 was driven

by the release of Covid-related reserves recorded in 2020.

The provision for

unfunded commitments for

the year 2022

reflected an expense

of $0.9 million,

compared to a

reserve release of

$8.0 million for the same period of 2021.

The provision expense related

to loans held-in-portfolio for

the BPPR segment was

$69.5 million for the

year ended December 31,

2022, compared to

a reserve release

of $129.0 million

for the

year ended December

31, 2021, an

unfavorable variance of

$198.6

million. The provision expense related to loans held-in-portfolio for

the Popular U.S. segment was $13.8 million for the year 2022, an

unfavorable variance of $68.1 million, compared to

a reserve release of $54.3 million for

the year 2021.

At

December

31,

2022,

the

total

allowance

for

credit

losses

for

loans

held-in-portfolio amounted

to

$720.3

million,

compared

to

$695.4

million

as

of

December

31,

2021.

The

ratio

of

the

allowance

for

credit

losses

to

loans

held-in-portfolio

was

2.25%

at

December

31,

2022, compared

to

2.38%

at

December 31,

2021. Refer

to

Note

9

to

the

Consolidated Financial

Statements, for

additional information on the Corporation’s methodology to estimate its ACL. As discussed therein, within the process to estimate its

ACL, the Corporation applies probability weights to the

outcomes of simulations using Moody’s Analytics’ Baseline, S3 (pessimistic)

and

S1

(optimistic) scenarios.

The baseline

scenario is

assigned the

highest probability,

followed

by the

pessimistic scenario.

In

addition,

refer

to

the

Credit

Risk

section

of

this

MD&A

for

a

detailed

analysis

of

net

charge-offs,

non-performing

assets,

the

allowance for credit losses and selected loan

losses statistics.

Provision for Credit Losses – Investment Securities

The

Corporation’s

provision

for

credit

losses

related

to

its

investment

securities

held-to-maturity

is

related

to

the

portfolio

of

obligations

from

the

Government

of

Puerto

Rico,

states

and

political

subdivisions.

For

the

year

ended

December

31,

2022,

the

Corporation recorded a reserve release of

$1.2 million, compared to a reserve

release of $2.2 million for the

year ended December

31, 2021. At

December 31, 2022,

the total allowance

for credit losses

for this portfolio

amounted to $6.9

million, compared to

$8.1

million as of December 31, 2021. Refer to Note 7 to the Consolidated Financial Statements for additional information on the ACL for

this portfolio.

Non-Interest Income

For the

year ended December

31, 2022, non-interest

income increased by

$254.9 million, when

compared with the

previous year.

The results for the year 2022 included a $257.7 million gain related to the Evertec

Transactions and related accounting adjustments.

Other factors that contributed to the variance in non-interest

income were:

higher other service fees by $22.8 million, principally at the BPPR segment, due to higher credit card fees by $18.9 million

mainly in interchange income resulting from higher customer purchase activity and higher fees from the merchant network

business by $6.7 million due to the revenue sharing

agreement entered into in connection with

the Evertec Transactions;

a

favorable

adjustment

of

$9.2

million

in

the

fair

value

of

the

contingent

consideration

related

to

purchase

price

adjustments

for

the

acquisition

of

the

K2

Capital

Group

LLC

business

in

2021

(‘’K2

Acquisition’’),

as

the

Corporation

updated its estimates related to the ability to realize

the earnings targets for the contingent payment; and

a gain of $8.2 million from the sale of an

investment which had been previously written off;

partially offset by:

67

lower service charges on deposit accounts by $5.5 million, mainly at BPPR, due to lower overdraft related charges, in part

due to the

Corporation’s determination of

eliminating insufficient funds

fees and modifying

overdraft fees effective

on the

third quarter of 2022 and lower cash management service charges from commercial clients due to higher earnings credits

on transactional accounts driven by the current interest

rate environment;

lower

income

from

mortgage

banking

activities

by

7.7

million

mainly

due

to

lower

gains

from

loan

securitization

and

valuation adjustments

on loans

held for

sale

by

$21.9 million,

impacted by

the

Corporation’s determination

in the

third

quarter of 2022 to

retain certain guaranteed loans as

held for investment; partially offset

by a favorable variance of

$10.4

million in the

fair value adjustments for

mortgage servicing rights driven

by slower projected prepayments

in the serviced

portfolio and higher gains from closed derivative

positions by $5.3 million;

an unfavorable variance of $7.5 million on the fair value adjustments to the portfolio of equity securities related to deferred

benefit plans, which have an offsetting effect recorded as

lower personnel costs; and

the gain of $7.0 million recognized in the third

quarter of 2021 by BPPR as a result of

the sale and partial leaseback of two

corporate office buildings.

Operating Expenses

As discussed

in the

significant events

section of

this MD&A,

to facilitate

the transparency

of the

progress with

the transformation

initiative and

to better

portray the

level of

technology related

expenses categorized

by the

nature of

the expense,

effective in

the

fourth

quarter

of

2022,

the

Corporation

has

separated

technology,

professional

fees

and

transactional

activities

as

standalone

expense categories

in the

accompanying Consolidated

Statements

of

Operations. There

were no

changes to

the total

operating

expenses presented.

Prior periods amount in the financial

statements and related disclosures have been reclassified to conform

to

the current presentation.

Table 4 provides the detail of the reclassifications for each respective year.

Table 4 - Operating Expen

ses Reclassification

2021

2020

Financial statement line item

As reported

Adjustments

Adjusted

As reported

Adjustments

Adjusted

Equipment expenses

$

92,097

$

(59,178)

$

32,919

$

88,932

$

(56,418)

$

32,514

Professional services

410,865

(284,144)

126,721

394,122

(261,708)

132,414

Technology and

software expenses

-

277,979

277,979

-

263,886

263,886

Processing and transactional services

-

121,367

121,367

-

112,039

112,039

Communications

25,234

(11,205)

14,029

23,496

(10,266)

13,230

Other expenses

136,988

(44,819)

92,169

128,882

(47,533)

81,349

Net effect on operating expenses

$

665,184

$

-

$

665,184

$

635,432

$

-

$

635,432

68

Table 5 provides a breakdown of operating expenses by major categories.

Table 5 - Operating Expenses

Years ended December

31,

(In thousands)

2022

2021

2020

Personnel costs:

Salaries

$

432,910

$

371,644

$

370,179

Commissions, incentives and other bonuses

155,889

142,212

78,582

Pension, postretirement and medical insurance

56,085

52,077

44,123

Other personnel costs, including payroll taxes

74,880

65,869

71,321

Total personnel

costs

719,764

631,802

564,205

Net occupancy expenses

106,169

102,226

119,345

Equipment expenses

35,626

32,919

32,514

Other taxes

63,603

56,783

54,454

Professional fees

172,043

126,721

132,414

Technology and

software expenses

291,902

277,979

263,886

Processing and transactional services:

Credit and debit cards

45,455

40,383

40,903

Other processing and transactional services

81,690

80,984

71,136

Total processing

and transactional services

127,145

121,367

112,039

Communications

14,885

14,029

13,230

Business promotion:

Rewards and customer loyalty programs

51,832

38,919

30,380

Other business promotion

37,086

34,062

27,228

Total business

promotion

88,918

72,981

57,608

FDIC deposit insurance

26,787

25,579

23,868

Other real estate owned (OREO) income

(22,143)

(14,414)

(3,480)

Other operating expenses:

Operational losses

32,049

38,391

26,331

All other

77,397

53,778

55,018

Total other operating

expenses

109,446

92,169

81,349

Amortization of intangibles

3,275

9,134

6,397

Goodwill impairment charge

9,000

-

-

Total operating

expenses

$

1,746,420

$

1,549,275

$

1,457,829

Personnel costs to average assets

0.99

%

0.89

%

0.95

%

Operating expenses to average assets

2.40

2.18

2.45

Employees (full-time equivalent)

8,813

8,351

8,522

Average assets per employee (in millions)

$8.26

$8.52

$6.99

Operating expenses

for the

year ended

December 31,

2022 increased

by $197.1

million, when

compared with

the previous

year.

The increase in operating expenses was driven

primarily by:

Higher

personnel

costs

by

$88.0

million

mainly

due

to

higher

salaries

expense

by

$61.3

million

as

a

result

of

market

adjustments,

annual salary

revisions and

an increase

in headcount,

higher commission

and incentives

by $13.7

million,

due to higher headcount, salary revisions and, in part, profit-sharing expense and higher payroll taxes and fringe benefits,

including health and retirement benefits, reflecting

the overall increase in salary base;

Higher net occupancy expense by $3.9 million mainly due to BPPR’s lower rental income

due to the sale of two corporate

office buildings during the third quarter of 2021,

coupled with higher rent expense related to the space remaining occupied

by BPPR;

69

Higher other taxes by

$6.8 million mainly due to

an increase in personal property

tax expense and a higher

base used to

estimate an annual Puerto Rico regulatory license

fee;

Higher professional fees by $45.3 million primarily due

to Corporate initiatives including $22 million related to

a multi-year

corporate transformation

initiative to

expand the

Corporation’s digital

capabilities, modernize

its technology

platform and

implement agile and efficient business processes;

Higher technology and software

expenses by $13.9

million mainly due

to higher software

amortization expense by $10.3

million, including

$2.4 million

related to

the software

intangible assets acquired

as part

of the

Evertec Transactions,

and

higher

IT

professional

fees

and

network

management

expense

by

$15.5

million

due

to

various

ongoing

technology

projects; partially offset

by a decrease in

charges related to internet

banking of $9.6 million

and lower application hosting

expense reflecting savings as a result of the Evertec

Transactions;

Higher

processing

and

transactional

services

by

$5.8

million

mainly

due

to

higher

credit

and

debit

card

processing

expense as

a result

of higher transactional

volumes, reflecting

an increase in

customer purchase activity;

partially offset

by lower merchant processing

due to higher incentives received

during the year related to

the ATH

Network Participation

Agreement entered into in connection with the

Evertec Transactions;

Higher business promotion expense by $15.9 million mainly due to higher customer reward program expense in our credit

card business by $12.9

million, reflecting an increase

in customer purchase activity,

higher sponsorship expense by $1.5

million and higher donations by $1.2

million, including hurricane related donations;

Higher

total

other

operating

expenses,

including

operational

losses,

by

$17.3

million

mainly

due

to

the

$17.3

million

expense related to the Evertec Transactions;

net of $6.9 million in credits received in

connection with this transaction and

higher gain on sale of foreclosed auto units by

$6.6 million; offset by $6.5 million of lower sundry

losses;

and

a goodwill impairment charge of $9.0 million due

to a decrease in Popular Equipment Finance’s (PEF) projected earnings

considered as part of the Corporation’s annual goodwill

impairment analysis.

These variances were partially offset by:

Higher

other

real

estate

owned

(OREO)

income

by

$7.7

million

mainly

due

to

higher

gain

on

sale

of

commercial

properties;

and

Lower amortization

of intangibles

by $5.9

million due

to an

impairment write-down

of $5.4

million of

a trademark

during

2021.

Income Taxes

For the

year ended

December 31,

2022, the

Corporation recorded an

income tax

expense of

$132.3 million,

compared to

$309.0

million for

the same

period of

2021.

The income

tax expense

for the

year ended

December 31,

2022, reflects

the impact

of the

reversal of a portion of the deferred tax asset valuation allowance of the U. S. Operations amounting to $68.2 million, higher taxable

income

subject

to

preferential tax

rates,

primarily attributed

to

the

gain

from

the

sale

of

Evertec shares,

and

higher tax

exempt

income recorded during this year.

At December

31, 2022,

the Corporation

had a

net deferred

tax asset

amounting to

$1 billion,

net of

a valuation

allowance of

$0.5

billion. The net deferred tax asset related to the U.S.

operations was $0.3 billion, net of a valuation

allowance of $0.4 billion.

The Inflation

Reduction Act

of 2022 imposes

a new

corporate alternative minimum

tax (“AMT”),

effective for

taxable year

2023, to

corporations that meet a dual three-year average adjusted financial statement income (“AFSI”)

threshold of $1 billion on a worldwide

basis and $100

million for its

U.S. operations.

The AFSI is,

in general, the

GAAP net income

per financial statements

with certain

adjustments, including

foreign taxes

and tax

depreciation.

The Corporation

is still

evaluating the

application of

these adjustments

that could be

decisive in whether Popular

is subject to

the corporate AMT.

If it is

determined that the Corporation

is subject to

the

corporate AMT, it is not expected to have a material impact on the financial statements

of the Corporation.

Refer to

Note 35

to the

Consolidated Financial

Statements for

a reconciliation

of the

statutory income

tax rate

to the

effective tax

rate and additional information on the income

tax expense and deferred tax asset balances.

70

Fourth Quarter Results

The Corporation recognized net income of $257.1 million for the

quarter ended December 31, 2022, compared with a net income

of

$206.1 million for the same quarter of 2021.

Net interest income for the fourth quarter of

2022 amounted to $559.6 million, compared with $501.3 million for the

fourth quarter of

2021, an increase of $58.3 million.

The increase in net interest income was mainly due higher interest rates as the Federal Reserve

increased the Federal

Funds Rate by

425 basis points

during 2022 and

higher average balance

of loans resulting

from the growth

during 2022

at both

BPPR and

PB. The

net interest

margin increased

by 50

basis points

to 3.28%

due to

an increase

in market

rates

and

the

earning

assets

mix,

that

had

a

higher

concentration on

loans

which

carry

a

higher

yield

than

money

market

and

investment securities. On a taxable equivalent

basis, the net interest margin for the

fourth quarter of 2022 was 3.64%, compared

to

3.02% for the fourth quarter of 2021.

The provision

for credit

losses was

a $49.5

million for

the fourth

quarter of

2022, compared

to a

reserve release

benefit of

$33.1

million for the fourth quarter of 2021. The provision expense

recorded in the fourth quarter or 2022 reflects

changes in credit metrics,

portfolio growth

as well

as changes

in the

macroeconomic outlook

and considers

an

expected slowdown

in the

economy during

2023, as

a result

of weaker

job growth,

monetary policy

and the

persistent inflation.

The benefit

recorded in

the fourth

quarter of

2021

was

reflective

of

improvements

in

the

credit

metrics

and

the

macroeconomic

outlook

as

well

as

releases

in

qualitative

reserves.

Non-interest income

amounted to

$158.5 million

for the

quarter ended

December 31,

2022, compared

with $164.7

million for

the

same quarter in 2021. The

decrease of $6.2 million was mainly

due lower income from mortgage banking activities by

$10.5 million

due to

an unfavorable

variance of

$4.1 million

in the

fair value

adjustments of

mortgage servicing

rights and

lower gains

from the

sale and securitization of

mortgage loans as the

Corporation made the determination to

retain certain guaranteed loans

as held for

investment. In addition,

service charges on

deposit accounts were

lower by $6.9

million, due to

lower overdraft related

charges, in

part due

to the

Corporation’s determination of

eliminating insufficient funds

fees and

modifying overdraft fees

effective on

the third

quarter

of

2022

and

lower

cash

management

service

charges

from

commercial

clients

due

to

higher

earnings

credits

on

transactional accounts.

Operating expenses

totaled $461.7

million for

the quarter

ended December

31, 2022,

compared with

$417.4 million

for the

same

quarter in

the previous

year.

The increase

of $44.3

million is

mainly related

to higher

personnel costs

by $29.7

million, due

to

a

higher

headcount

and

market

and

annual

salary

revisions

as

well

as

higher

incentives

and

commissions;

higher

professional

services expense

by $16.6

million due

to various

corporate projects,

including the

transformation initiative;

higher technology

and

software expenses by $7.3

million due to various

ongoing technology projects and

software amortization, including from the

assets

acquired from Evertec; partially offset by higher benefit from OREO related activity by $5.3 million due to gains on sale of foreclosed

properties; lower operational losses by $7.8 million and lower

amortization of intangibles by $5.3 million due to an

impairment write-

down of $5.4 million of a trademark during 2021.

For the quarter ended December

31, 2022, the Corporation recorded

an income tax benefit of

$50.3 million, compared with income

tax expense of $75.6 million for

the same quarter of 2021. The

favorable variance in income tax expense was mainly

attributable to

a

partial

reversal

of

the

deferred tax

asset valuation

allowance

of

the

U.S.

operation during

the

fourth

quarter

of

2022

of

$68.2

million and lower

income before tax,

higher benefit from

tax-exempt income, including true-up

adjustment of $9.5 million

in relation

to the

fiscal year

2021 tax

returns for

the P.R.

subsidiaries filed

in the

fourth quarter

and related

year-to-date adjustments

for the

same concept.

REPORTABLE SEGMENT RESULTS

The Corporation’s

reportable segments

for managerial

reporting purposes

consist of

Banco Popular

de Puerto

Rico and

Popular

U.S. A Corporate group has been defined to

support the reportable segments.

For

a

description

of

the

Corporation’s

reportable

segments,

including

additional

financial

information

and

the

underlying

management accounting process, refer to Note 37

to the Consolidated Financial Statements.

71

The Corporate group reported a net income of $150.1

million for the year ended December 31, 2022,

compared with a net income of

$13.4

million

for

the

previous

year.

The

increase

in

net

income

was

mainly

attributed

to

the

$128.8

million

in

after-tax

gains

recognized by the Corporation as

a result of the

Evertec Stock Sale and related

accounting adjustments; lower interest expense by

$10.4 million

from the

redemption in

the fourth

quarter of

2021 of

$186.7 million

in Trust

Preferred Securities

issued by

Popular

Capital Trust I; and higher earnings from equity method investments.

Highlights on the earnings results for the reportable

segments are discussed below:

Banco Popular de Puerto Rico

The Banco Popular

de Puerto Rico reportable

segment’s net income

amounted to $782.0

million for the

year ended December 31,

2022, compared with $787.5 million for

the year ended December 31, 2021.

The principal factors that contributed to the

variance in

the financial results included the following:

Higher

net

interest

income

by

$148.9

million

due

to

higher

income

from

money

market

and

investment

securities

by

$218.3

million mainly

due to

higher yields

driven by

the increase

in rates

by the

Federal Reserve

and

higher

average

balances of

U.S. Treasury

securities;

higher interest

income from

loans by

$54.7 million,

mainly due

to higher

average

balances from consumer, leasing and

commercial loans; partially offset by

higher interest expense on deposits by $123.7

million

mainly

due to

higher costs

on the

market- indexed

Puerto Rico

government deposits,

NOW accounts

and time

deposits.

The

BPPR

segment’s

net

interest margin

was

3.05%

for

2022

compared

with

2.86% for

the

same

period in

2021.

A provision for loan losses expenses of $70.3 million in 2022, compared to a reserve release of $136.4 million for the year

ended 2021,

or

an unfavorable

variance of

$206.7 million.

The provision

for loan

losses for

2022

reflects an

expected

slowdown in the economy in

2023. During 2021, BPPR recorded a

reserve for credit losses release of

$136.4 million due

to improved credit metrics and Covid-related macroeconomic

outlook and

changes in qualitative reserves;

Higher non-interest income by $115.0 million mainly due to:

Higher other operating income by $112.0 million mostly due to the benefit related to the Evertec Business Acquisition

Transaction,

Higher

other

service

fees

by

$21.3

million

due

to

higher

merchant

acquiring

fees

related

to

the

revenue

sharing

agreement

entered

in

connection with

the

Evertec

Transactions

and

higher

credit

card

fees

as

a

result

of

higher

interchange transaction volumes.

Higher operating expenses by $167.8 million, mainly

due to:

Higher other

expenses by $75.5

million mainly due

to higher allocations

from the

Corporate group by

$56.0 million,

mainly advisory and other professional services, and

a $17.3 million expense related to Evertec Transactions;

Higher personnel costs by $71.8 million driven

by higher salaries and benefits due to market

salary adjustments and

annual salary revisions

and a higher

headcount; higher incentive compensation,

higher profit sharing expenses

and

higher fringe benefits;

Higher

business

promotions

by

$15.6

million

mainly

due

to

higher

customer

rewards

expense

related

to

higher

transactional volumes and higher sponsorships and donations,

including hurricane related assistance;

Higher

technology and

software expenses

by

$5.7

million

including $2.4

million

related

to

the software

intangible

assets acquired as part of the Evertec Transactions, and costs

associated with several ongoing projects;

Higher processing

and transactional

services by

$5.8 million

mainly due

to higher

credit and

debit card

processing

expense as

a result

of higher

transactional volumes,

reflecting an

increase in

customer purchase

activity;

partially

offset by

lower merchant

processing due

to higher

incentives received

during the

year related

to the

ATH

Network

Participation Agreement entered into in connection with

the Evertec Transactions;

72

Partially offset by:

Higher OREO income by $7.4 million mainly due

to higher gain on sale of OREO of $5.9

million.

Lower professional fees by $3.8 million mainly due

to lower consulting fees related to ongoing projects.

Lower

income

tax

expense

by

$105.1

million

due

to

lower

income

before

tax

and

higher

income

that

was

exempt

or

subject to preferential tax rates.

Popular U.S.

For the

year ended

December 31, 2022, the

reportable segment of

Popular U.S.

reported net income

of $170.3

million, compared

with a net

income of $134.1 million for

the year ended December

31, 2021. The principal

factors that contributed to

the variance in

the financial results included the following:

Higher net interest income by $51.8 million mainly due to higher interest income from loans by $74.2 million mainly due to

higher

average

balances from

commercial

loans as

well

as

higher yields

due

to

increase

in

rates; and

higher

interest

income from money market investment securities by $2.9 million due to

higher rates,

partially offset by lower income from

debt securities by

$1.6 million and higher

cost of deposits

by $22.9 million due

to higher interest rates.

The Popular U.S.

reportable segment’s net interest margin was 3.68%

for 2022 compared with 3.39% for the same period

in 2021;

An unfavorable variance of

$69.3 million on the

provision for loan losses

and unfunded commitments, due to

the reserve

release

of

$56.9

million

in

2021,

which

reflected

improvements

in

credit

metrics

and

Covid-related

economic

outlook,

compared to

a provision

expense of

$12.5 million

recorded in

2022 which

reflected an

expected economic

slowdown in

2023;

Higher non-interest income by

$7.4 million mainly due

to the positive adjustment

of $9.2 million on

the contingent liability

related to the K-2 Acquisition;

Higher operating expenses by $35.4 million mainly due

to:

Higher personnel costs by $10.2 million due to

salary market and annual adjustments;

Higher

other

expenses

by

$7.4

million

due

to

higher

charges

allocated from

the

Corporate segment,

mainly

professional fees; and

The goodwill impairment charge of $9.0 million recorded

at PEF.

Lower

income

tax

expense

by

$81.7

million

due

mainly

to

a

lower

income

before

tax

and

the

partial

reversal

of

the

deferred tax asset valuation allowance recorded during

the fourth quarter of 2022 of $68.2 million.

STATEMENT

OF FINANCIAL CONDITION ANALYSIS

Assets

The Corporation’s total

assets were $67.6 billion

at December 31, 2022,

compared to $75.1 billion

at December 31, 2021.

Refer to

the Corporation’s Consolidated Statements of Financial Condition at December 31, 2022 and 2021 included in this 2022 Form 10-K.

Also, refer to the Statistical Summary 2022-2021

in this MD&A for Condensed Statements of Financial

Condition.

Money market investments and debt securities

Money market

investments decreased

by $11

.9 billion

at December

31, 2022,

when compared

to December

31, 2021.

This was

impacted

by

the

decrease

in

deposits of

$5.8

billion,

mainly

in the

Puerto

Rico

Public

sector,

and

the deployment

of

liquidity to

purchase

debt

securities.

Debt

securities

available-for-sale

decreased

by

$7.2

billion,

while

debt

securities

held-to-maturity

increased by $8.4 billion. As previously mentioned, during

2022 the Corporation transferred U.S. Treasury securities with

a fair value

73

of $6.5 billion (par

value of $7.4 billion)

from its available-for-sale portfolio to

its held-to-maturity portfolio. Refer to

Notes 6 and 7

to

the Consolidated Financial

Statements for additional

information with respect

to the

Corporation’s debt securities

available-for-sale

and held-to-maturity.

Loans

Refer to Table

6 for a breakdown of

the Corporation’s loan portfolio. Also,

refer to Note 8

to the Consolidated Financial Statements

for detailed information about the Corporation’s loan portfolio

composition and loan purchases and sales.

Loans

held-in-portfolio increased

by

$2.8

billion to

$32.1

billion

at

December

31,

2022,

mainly

due

to

growth in

the

commercial

portfolio

of

$2.0

billion,

reflected

at

both

BPPR

and

PB

by

approximately $1.0

billion,

at

each

segment

and

consumer

loans

at

BPPR.

The

commercial

loans

growth

includes

U.S.

region

loans

participated

between

BPPR

and

PB.

During

the

year

ended

December

31,

2022, BPPR

participated in

loans

originated by

PB

totaling

$184

million.

Consumer loans

at

BPPR

increased

by

$532.4 million in the aggregate including credit

cards, personal loans and auto loans.

The increase in BPPR’s consumer portfolio is

aligned with the increase in

retail sales and consumer spending in

Puerto Rico during 2022 and

the purchase of national consumer

loans through

its U.S.

branch. The

auto loans

portfolio at

BPPR benefited

from the

sustained level

of auto

sales, which

although

lower than 2021, remained a higher than 2020. In addition, though mortgage loans declined by $29.7 million from the previous year,

this was

impacted by

management’s determination

to retain

certain guaranteed

loans in

the portfolio,

which reduced

the portfolio

attrition.

The

allowance

for

credit

losses

for

the

loan

portfolio

increased

by

$24.9

million

mainly

due

to

changes

in

the

macroeconomic

outlook, credit quality metrics and portfolio

growth. Refer to the Credit

Quality section of the MD&A

for additional information on the

Allowance for credit losses for the loan portfolio.

74

Table 6 - Loans Ending Balances

At December 31,

(In thousands)

2022

2021

Loans held-in-portfolio:

Commercial

$

15,739,132

$

13,732,701

Construction

757,984

716,220

Leasing

1,585,739

1,381,319

Mortgage

7,397,471

7,427,196

Auto

3,512,530

3,412,187

Consumer

3,084,913

2,570,934

Total loans held-in

-portfolio

$

32,077,769

$

29,240,557

Loans held-for-sale:

Mortgage

$

5,381

$

59,168

Total loans held-for-sale

$

5,381

$

59,168

Total loans

$

32,083,150

$

29,299,725

Other assets

Other assets amounted to $1.8

billion at December 31, 2022, an

increase of $0.2 billion when compared

to December 31, 2021. At

December 31,

2022, this

includes $125

million in

cash receivable

from the

maturities of

investment securities

near the

end of

the

year and

$28.7 million

in software

intangibles acquired

as part

of the

Evertec Transactions.

Refer to

Note 14

to the

Consolidated

Financial Statements

for a

breakdown of

the principal

categories that

comprise the

caption of

“Other Assets”

in the

Consolidated

Statements of Financial Condition at December

31, 2022 and 2021.

Liabilities

The Corporation’s

total liabilities

were $63.5

billion at

December 31,

2022, a

decrease of

$5.6 billion

compared to

$69.1 billion

at

December 31, 2021, mainly due to a

decrease in deposits as discussed below.

Refer to the Corporation’s Consolidated Statements

of Financial Condition included in this Form 10-K.

Deposits and Borrowings

The composition of the Corporation’s financing to total assets

at December 31, 2022 and 2021 is included

in Table 7.

Table 7 - Financing to Total

Assets

December 31,

December 31,

% increase (decrease)

% of total assets

(In millions)

2022

2021

from 2021 to 2022

2022

2021

Non-interest bearing deposits

$

15,960

$

15,684

1.8

%

23.6

%

20.9

%

Interest-bearing core deposits

41,600

47,954

(13.3)

61.5

63.9

Other interest-bearing deposits

3,667

3,367

8.9

5.4

4.5

Repurchase agreements

149

92

62.0

0.2

0.1

Other short-term borrowings

365

75

N.M.

0.5

0.1

Notes payable

887

989

(10.3)

1.3

1.3

Other liabilities

917

968

(5.3)

1.4

1.3

Stockholders’ equity

4,093

5,969

(31.4)

6.1

7.9

Deposits

The

Corporation’s

deposits

totaled

$61.2

billion

at

December

31,

2022,

compared

to

$67.0

billion

at

December

31,

2021.The

deposits decrease

of $5.8

billion was mainly

due to

lower Puerto Rico

public sector

deposits by

$5.2 billion.

Public sector

deposit

balances

amounted

to

$15.2

billion

at

December

31,

2022.

The

receipt

by

the

Puerto

Rico

Government

of

additional

Federal

75

assistance, and

seasonal tax

collections, could

increase public

deposit balances

at BPPR

in the

near term.

However,

the rate

at

which public deposit balances may decline is uncertain and difficult to predict. The

amount and timing of any such reduction is likely

to

be

impacted

by,

for

example,

the

speed

at

which

federal

assistance

is

distributed,

the

financial

condition,

liquidity

and

cash

management

practices

of

the

Puerto

Rico

Government

and

its

instrumentalities

and

the

implementation

of

fiscal

and

debt

adjustment plans approved

pursuant to PROMESA

or other actions

mandated by the

Fiscal Oversight and

Management Board for

Puerto Rico (the “Oversight Board”).

Approximately 25% of the

Corporation’s deposits are public

fund deposits from the

Government of Puerto Rico,

municipalities and

government instrumentalities and corporations (‘’public funds’’).

These public funds deposits are

indexed to short term market

rates

and fluctuate

in cost

with changes

in those

rates with

a one-quarter

lag, in

accordance with

contractual terms.

As a

result, these

public

funds

deposits’

costs

have

generally

lagged

variable

asset

repricing.

During

2022,

the

deposit

costs

for

public

funds

increased by 61% when compared

to 2021.

We expect these costs

to continue to increase if

short-term rates continue their recent

trend.

For example, we

expect an increase

in costs on

these public funds

by approximately 120

basis points in

the first quarter

of

2023 when compared to the last quarter in 2022.

Refer to Table 8 for a breakdown of the Corporation’s deposits at December 31, 2022 and 2021.

Table 8 - Deposits Ending Balances

(In thousands)

2022

2021

Demand deposits

[1]

$

26,382,605

$

25,889,732

Savings, NOW and money market deposits (non-brokered)

27,265,156

33,674,134

Savings, NOW and money market deposits (brokered)

798,064

729,073

Time deposits (non-brokered)

6,442,886

6,685,938

Time deposits (brokered CDs)

338,516

26,211

Total deposits

$

61,227,227

$

67,005,088

[1] Includes interest and non-interest bearing demand deposits.

Borrowings

The

Corporation’s

borrowings

amounted

to

$1.4

billion

at

December 31,

2022,

compared

to

$1.2

billion at

December

31,

2021.

Refer to

Note 17

to the

FY 2021 10-K MD&A

SEC filing source: 0001193125-22-060953.

Extracted from a later financial-section MD&A body after the formal Item 7 span was a short reference. Confidence: high. Filing date: 2022-03-01. Report date: 2021-12-31.

Management’s Discussion and

Analysis of Financial Condition

and Results of Operations

Forward-Looking Statements53
Overview54
Critical Accounting Policies / Estimates59
Statement of Operations Analysis65
Net Interest Income65
Provision for Credit Losses68
Non-Interest Income68
Operating Expenses69
Income Taxes70
Fourth Quarter Results70
Reportable Segment Results71
Statement of Financial Condition Analysis73
Assets73
Liabilities74
Stockholders’ Equity75
Regulatory Capital75
Risk Management78
Market / Interest Rate Risk78
Liquidity83
Enterprise Risk Management103
Adoption of New Accounting Standards and Issued but Not Yet Effective Accounting Standards105
Statistical Summaries
Statements of Financial Condition106
Statements of Operations107
Average Balance Sheet and Summary of Net Interest Income108

52

FORWARD-LOOKING STATEMENTS

The information included in this report contains certain forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995, including, without limitation, statements about Popular Inc.’s (the “Corporation,” “Popular,” “we,” “us,” “our”) business, financial condition, results of operations, plans, objectives and future performance. These statements are not guarantees of future performance, are based on management’s current expectations and, by their nature, involve risks, uncertainties, estimates and assumptions. Potential factors, some of which are beyond the Corporation’s control, could cause actual results to differ materially from those expressed in, or implied by, such forward-looking statements. Risks and uncertainties include without limitation the effect of competitive and economic factors, and our reaction to those factors, the adequacy of the allowance for loan losses, delinquency trends, market risk and the impact of interest rate changes, capital markets conditions, capital adequacy and liquidity, and the effect of legal and regulatory proceedings and new accounting standards on the Corporation’s financial condition and results of operations. All statements contained herein that are not clearly historical in nature are forward-looking, and the words “anticipate,” “believe,” “continues,” “expect,” “estimate,” “intend,” “project” and similar expressions and future or conditional verbs such as “will,” “would,” “should,” “could,” “might,” “can,” “may” or similar expressions are generally intended to identify forward-looking statements.

Various factors, some of which are beyond Popular’s control, could cause actual results to differ materially from those expressed in, or implied by, such forward-looking statements. Factors that might cause such a difference include, but are not limited to, the rate of growth or decline in the economy and employment levels, as well as general business and economic conditions in the geographic areas we serve and, in particular, in the Commonwealth of Puerto Rico (the “Commonwealth” or “Puerto Rico”), where a significant portion of our business is concentrated; the impact of the current fiscal and economic challenges of Puerto Rico and the measures taken and to be taken by the Puerto Rico Government and the Federally-appointed oversight board on the economy, our customers and our business; the impact of the pending debt restructuring proceedings under Title III of the Puerto Rico Oversight, Management and Economic Stability Act (“PROMESA”) and of other actions taken or to be taken to address Puerto Rico’s fiscal challenges on the value of our portfolio of Puerto Rico government securities and loans to governmental entities and of our commercial, mortgage and consumer loan portfolios where private borrowers could be directly affected by governmental action; the amount of Puerto Rico public sector deposits held at the Corporation, whose future balances are uncertain and difficult to predict and may be impacted by factors such as the amount of Federal funds received by the P.R. Government in connection with the COVID-19 pandemic and the rate of expenditure of such funds, as well as the timeline and implementation of the Plan of Adjustment for the Puerto Rico debt restructuring under Title III of PROMESA; risks related to Popular’s planned acquisition of certain information technology and related assets currently used by EVERTEC, Inc. to service certain of Banco Popular de Puerto Rico’s key channels, as well as the planned entry into amended and restated commercial agreements and the sale or conversion into non-voting of Popular’s ownership stake in Evertec (the “Transaction”), including: the length of time necessary to consummate the Transaction; the ability to satisfy the conditions to the closing thereof; the receipt of any regulatory approvals necessary to effect the Transaction and the contemplated return to shareholders of net gains resulting from a sale of EVERTEC, Inc. shares; the ability to successfully transition and integrate the assets acquired as part of the Transaction, as well as related operations, employees and third party contractors; unexpected costs, including, without limitation, costs due to exposure to any unrecorded liabilities or issues not identified during due diligence investigation of the Transaction or that are not subject to indemnification or reimbursement by EVERTEC, Inc.; risks that Popular may be affected by operational and other risks arising from the acquisition of the acquired assets, including the transition and integration thereof, or by adverse effects on relationships with customers, employees and service providers; and business and other risks arising from the extension of Popular’s current commercial agreements with EVERTEC, Inc., as well as the sale or conversion of EVERTEC, Inc. shares owned by Popular; the scope and duration of the COVID-19 pandemic (including the appearance of new strains of the virus), actions taken by governmental authorities in response to the pandemic, and the direct and indirect impact of the pandemic on us, our customers, service providers and third parties; changes in interest rates and market liquidity, which may reduce interest margins, impact funding sources and affect our ability to originate and distribute financial products in the primary and secondary markets; the fiscal and monetary policies of the federal government and its agencies; changes in federal bank regulatory and supervisory policies, including required levels of capital and the impact of proposed capital standards on our capital ratios; additional Federal Deposit Insurance Corporation (“FDIC”) assessments; regulatory approvals that may be necessary to undertake certain actions or consummate strategic transactions such as acquisitions and dispositions; unforeseen or catastrophic events, including extreme weather events, other natural disasters, man-made disasters, acts of violence or war, or the emergence of pandemics epidemics and other health-related crises, which could cause a disruption in our operations or other adverse consequences for our business; the relative strength or weakness of the consumer and commercial credit sectors and of the real estate markets in Puerto Rico and the other markets in which borrowers are located; the performance of the stock and bond markets; competition in the financial services industry; possible legislative, tax or regulatory changes; and a failure in or breach of our operational or security systems or infrastructure or those of EVERTEC, Inc., our provider of core financial

53

transaction processing and information technology services, or of other third parties providing services to us, including as a result of cyberattacks, e-fraud, denial-of-services and computer intrusion, that might result in loss or breach of customer data, disruption of services, reputational damage or additional costs to Popular. Other possible events or factors that could cause results or performance to differ materially from those expressed in these forward-looking statements include the following: negative economic conditions that adversely affect housing prices, the job market, consumer confidence and spending habits which may affect, among other things, the level of non-performing assets, charge-offs and provision expense; changes in market rates and prices which may adversely impact the value of financial assets and liabilities; potential judgments, claims, damages, penalties, fines, enforcement actions and reputational damage resulting from pending or future litigation and regulatory or government investigations or actions, including as a result of our participation in and execution of government programs related to the COVID-19 pandemic; changes in accounting standards, rules and interpretations; our ability to grow our core businesses; decisions to downsize, sell or close units or otherwise change our business mix; and management’s ability to identify and manage these and other risks. Moreover, the outcome of legal and regulatory proceedings, as discussed in “Part I, Item 3. Legal Proceedings” of the Corporation’s Form 10-K for the year ended December 31, 2021, is inherently uncertain and depends on judicial interpretations of law and the findings of regulators, judges and/or juries. The description of the Corporation’s business and risk factors contained in Part I, Items 1 and 1A of the Corporation’s Form 10-K for the year ended December 31, 2021 discusses additional information about the business of the Corporation and the material risk factors and uncertainties to which the Corporation is subject that, in addition to the other information in this report, readers should consider.

All forward-looking statements included in this report are based upon information available to the Corporation as of the date of this report, and other than as required by law, including the requirements of applicable securities laws, we assume no obligation to update or revise any such forward-looking statements to reflect occurrences or unanticipated events or circumstances after the date of such statements.

OVERVIEW

The Corporation is a diversified, publicly-owned financial holding company subject to the supervision and regulation of the Board of Governors of the Federal Reserve System. The Corporation has operations in Puerto Rico, the United States (“U.S.”) mainland, and the U.S. and British Virgin Islands. In Puerto Rico, the Corporation provides retail, mortgage, and commercial banking services through its principal banking subsidiary, Banco Popular de Puerto Rico (“BPPR”), as well as investment banking, broker-dealer, auto and equipment leasing and financing, and insurance services through specialized subsidiaries. In the U.S. mainland, the Corporation provides retail, mortgage and commercial banking services through its New York-chartered banking subsidiary, Popular Bank (“PB” or “Popular U.S.”) which has branches located in New York, New Jersey and Florida. Note 37 to the Consolidated Financial Statements presents information about the Corporation’s business segments.

The Corporation has several investments which it accounts for under the equity method. These include the 16.19% interest in EVERTEC, a 15.84% interest in Centro Financiero BHD Leon, S.A. (“BHD Leon”), among other investments in limited partnerships which mainly hold loans and investment securities. EVERTEC provides transaction processing services throughout the Caribbean and Latin America, and also provides to the Corporation core banking and transaction processing and other services. BHD León is a diversified financial services institution operating in the Dominican Republic. For the year ended December 31, 2021, the Corporation recorded approximately $58.3 million in earnings from these investments on an aggregate basis. The carrying amounts of these investments as of December 31, 2021 were $299.0 million. Refer to Note 27 to the Consolidated Financial Statements for additional information.

SIGNIFICANT EVENTS

Acquisition of K2 Capital Group LLC

On October 15, 2021, Popular Equipment Finance LLC (“PEF”), a newly-formed wholly-owned subsidiary of PB, completed the acquisition of certain assets and the assumption of certain liabilities of Minnesota-based K2 Capital Group LLC’s (“K2”) equipment leasing and financing business (the “Acquired Business”). PEF made a payment to K2 of approximately $157 million in cash, representing a premium of $49 million over the book value of K2’s net assets, which has been recorded as goodwill. An additional approximate $29 million in earnout payments could be payable to K2 over the next three years, contingent upon the achievement of certain agreed-upon financial targets during such period.

54

Specializing in the healthcare industry, the Acquired Business provides a variety of lease products, including operating and finance leases, and also offers private label vendor finance programs to equipment manufacturers and healthcare organizations. The acquisition provides PB with a national equipment leasing platform that complements its existing healthcare lending business.

As part of the transaction, PEF acquired approximately $115 million in net assets that consisted mainly of commercial finance leases. The transaction was accounted for as a business combination. Refer to Note 4 to the Consolidated Financial Statements for additional information.

Capital Actions

2021 Increase in Common Stock Dividend

On May 6, 2021, the Corporation’s Board of Directors approved a quarterly cash dividend of $0.45 per share, an increase from the previous $0.40 per share quarterly dividend, on its outstanding common stock. During the year ended December 31, 2021, the Corporation declared cash dividend of $1.75 per common share outstanding ($142.3 million in the aggregate).

Accelerated Share Repurchase

On September 9, 2021, the Corporation completed its previously announced accelerated share repurchase program for the repurchase of an aggregate $350 million of Popular’s common stock. Under the terms of the accelerated share repurchase agreement (the “ASR Agreement”), on May 4, 2021, the Corporation made an initial payment of $350 million and received an initial delivery of 3,785,831 shares of Popular’s Common Stock (the “Initial Shares”). The transaction was accounted for as a treasury stock transaction. As a result of the receipt of the Initial Shares, the Corporation recognized in shareholders’ equity approximately $280 million in treasury stock and $70 million as a reduction in capital surplus. Upon the final settlement of the ASR Agreement, the Corporation received an additional 828,965 shares of Popular’s common stock and recognized $61 million as treasury stock with a corresponding increase in its capital surplus account. The Corporation repurchased a total of 4,614,796 shares at an average purchase price of $75.84 under the ASR Agreement.

Redemption of Trust Preferred Securities

On November 1, 2021, the Corporation redeemed all outstanding 6.70% Cumulative Monthly Income Trust Preferred Securities (the “Trust Preferred Securities”) issued by the Popular Capital Trust I (the “Trust”) (liquidation amount of $25 per security and amounting to $186,663,800 (or $181,063,250 after excluding the Corporation’s participation in the Trust of $5,600,550) in the aggregate). The redemption price for the Trust Preferred Securities was equal to $25 per security plus accrued and unpaid distributions up to and excluding the redemption date in the amount of $0.139583 per security, for a total payment per security in the amount of $25.139583. Upon redemption, Popular delisted the Trust Preferred Securities (NASDAQ: BPOPN) from the Nasdaq Global Select Market.

2022 Capital Plan

On January 12, 2022 the Corporation announced the following capital actions:

 an increase in the Corporation’s quarterly common stock dividend from $0.45 per share to $0.55 per share, commencing with the dividend payable in the second quarter of 2022, subject to the approval by the Corporation’s Board of Directors; and

 common stock repurchases of up to $500 million during 2022.

The Corporation’s planned common stock repurchases may be executed in the open market or in privately negotiated transactions. The timing and exact amount of such repurchases will be subject to various factors, including market conditions and the Corporation’s capital position and financial performance.

Refer to Table 1 for selected financial data for the past three years.

55

Table 1 - Selected Financial Data
Years ended December 31,
(Dollars in thousands, except per common share data)202120202019
CONDENSED STATEMENTS OF OPERATIONS
Interest income$2,122,637$2,091,551$2,260,793
Interest expense165,047234,938369,099
Net interest income1,957,5901,856,6131,891,694
Provision for credit losses (benefit)(193,464)292,536165,779
Non-interest income642,128512,312569,883
Operating expenses1,549,2751,457,8291,477,482
Income tax expense309,018111,938147,181
Net income$934,889$506,622$671,135
Net income applicable to common stock$933,477$504,864$667,412
PER COMMON SHARE DATA
Net income per common share - basic$11.49$5.88$6.89
Net income per common share - diluted11.465.876.88
Dividends declared1.751.601.20
Common equity per share74.4871.3062.42
Market value per common share82.0456.3258.75
Outstanding shares:
Average - basic81,263,02785,882,37196,848,835
Average - assuming dilution81,420,15485,975,25996,997,800
End of period79,851,16984,244,23595,589,629
AVERAGE BALANCES
Net loans[1]$29,074,036$28,384,981$26,806,368
Earning assets68,088,67556,404,60744,944,793
Total assets71,168,65059,583,45550,341,827
Deposits63,102,91651,585,77942,218,796
Borrowings1,255,4951,321,7721,404,459
Total stockholders' equity5,777,6525,419,9385,713,517
PERIOD END BALANCE
Net loans[1]$29,299,725$29,484,651$27,466,076
Allowance for credit losses - loans portfolio695,366896,250477,708
Earning assets72,103,86262,989,71548,674,705
Total assets75,097,89965,926,00052,115,324
Deposits67,005,08856,866,34043,758,606
Borrowings1,155,1661,346,2841,294,986
Total stockholders' equity5,969,3976,028,6876,016,779
SELECTED RATIOS
Net interest margin (non-taxable equivalent basis)2.88%3.29%4.03%
Net interest margin (taxable equivalent basis) -Non-GAAP3.193.624.43
Return on assets1.310.851.33
Return on common equity16.229.3611.78
Tier I capital17.4916.3317.76
Total capital19.3518.8120.31

[1] Includes loans held-for-sale.

56

Non-GAAP financial measures

Net interest income on a taxable equivalent basis

Net interest income, on a taxable equivalent basis, is presented with its different components on Table 3 for the year ended December 31, 2021 as compared with the same period in 2020, segregated by major categories of interest earning assets and interest-bearing liabilities.

The interest earning assets include investment securities and loans that are exempt from income tax, principally in Puerto Rico. The main sources of tax-exempt interest income are certain investments in obligations of the U.S. Government, its agencies and sponsored entities, and certain obligations of the Commonwealth of Puerto Rico and its agencies and assets held by the Corporation’s international banking entities. To facilitate the comparison of all interest related to these assets, the interest income has been converted to a taxable equivalent basis, using the applicable statutory income tax rates for each period. The taxable equivalent computation considers the interest expense and other related expense disallowances required by the Puerto Rico tax law. Under Puerto Rico tax law, the exempt interest can be deducted up to the amount of taxable income. Net interest income on a taxable equivalent basis is a non-GAAP financial measure. Management believes that this presentation provides meaningful information since it facilitates the comparison of revenues arising from taxable and exempt sources.

Non-GAAP financial measures used by the Corporation may not be comparable to similarly named Non-GAAP financial measures used by other companies.

Financial highlights for the year ended December 31, 2021

The Corporation’s net income for the year ended December 31, 2021 amounted to $934.9 million, compared to a net income of $506.6 million for 2020.

The discussion that follows provides highlights of the Corporation’s results of operations for the year ended December 31, 2021 compared to the results of operations of 2020. It also provides some highlights with respect to the Corporation’s financial condition, credit quality, capital and liquidity. Table 2 presents a three-year summary of the components of net income as a percentage of average total assets.

57

Table 2 - Components of Net Income as a Percentage of Average Total Assets
202120202019
Net interest income2.75%3.12%3.76%
Provision for credit losses (benefit)0.27(0.49)(0.33)
Mortgage banking activities0.070.020.06
Net gain and valuation adjustments on investment securities-0.01-
Other non-interest income0.830.831.07
Total net interest income and non-interest income, net of provision for credit losses3.923.494.56
Operating expenses(2.18)(2.45)(2.94)
Income before income tax1.741.041.62
Income tax expense0.430.190.29
Net income1.31%0.85%1.33%

Net interest income for the year ended December 31, 2021 was $2.0 billion, an increase of $101.0 million when compared to 2020. The increase in net interest income was mainly driven by higher interest income from commercial loans due to income from loans under the Small Business Administration (“SBA”) Paycheck Protection Program (“PPP”), and higher income from investment securities. In addition, lower interest expense on deposits, despite the higher volume, contributed to the higher net interest income. The net interest margin for the year ended December 31, 2021 was 2.88% compared to 3.29% for the same period in 2020 and was impacted by prolonged low interest rates as well as the change in the earning assets composition. On a taxable equivalent basis, net interest margin was 3.19% in 2021, compared to 3.62% in 2020. Refer to the Net Interest Income section of this MD&A for additional information.

The Corporation’s total provision for credit losses reflected a benefit of $193.5 million for the year ended December 31, 2021, compared to a provision expense of $292.5 million for 2020. The benefit for the year 2021 was due to improvements in credit quality and the macroeconomic outlook. The Corporation continued to exhibit strong credit quality trends and low credit costs with low levels of net charge-offs and lower non-performing loans. Non-performing assets totaled $633 million at December 31, 2021, reflecting a decrease of $191 million when compared to December 31, 2020. Refer to the Provision for Credit Losses and Credit Risk sections of this MD&A for information on the allowance for credit losses, non-performing assets, troubled debt restructurings, net charge-offs and credit quality metrics.

Non-interest income for the year ended December 31, 2021 amounted to $642.1 million, an increase of $129.8 million, when compared with 2020, mostly due to: higher service fees and service charges on deposit accounts due to economic disruptions related to the pandemic, the waiver of service charges and late fees during 2020, higher income from mortgage banking activities and higher other operating income principally due to higher net earnings from the combined portfolio of investments under the equity method. Refer to the Non-Interest Income section of this MD&A for additional information on the major variances of the different categories of non-interest income.

Total operating expenses amounted to $1.5 billion for the year 2021, reflecting an increase of $91.4 million, when compared to the same period in 2020, mainly due to higher personnel costs. Refer to the Operating Expenses section of this MD&A for additional information.

Income tax expense amounted to $309.0 million for the year ended December 31, 2021, compared with an income tax expense of $111.9 million for the previous year. The increase in income tax expense for the year is mainly due to a higher pre-tax income. Refer to the Income Taxes section in this MD&A and Note 35 to the consolidated financial statements for additional information on income taxes.

At December 31, 2021, the Corporation’s total assets were $75.1 billion, compared with $65.9 billion at December 31, 2020. The increase of $9.2 billion is mainly driven by higher money market investments and debt securities available-for-sale due to the additional funds available to invest resulting from the increase in deposits across various sectors, partially offset by paydowns of agency mortgage-backed securities. Refer to the Statement of Condition Analysis section of this MD&A for additional information.

58

Deposits amounted to $67.0 billion at December 31, 2021, compared with $56.9 billion at December 31, 2020. Table 7 presents a breakdown of deposits by major categories. The increase in deposits was mainly due to higher Puerto Rico public sector deposits and higher balances in retail and commercial demand deposits accounts. The Corporation’s borrowings remained flat at $1.2 billion at December 31, 2021. Refer to Note 17 to the Consolidated Financial Statements for detailed information on the Corporation’s borrowings.

Refer to Table 6 in the Statement of Financial Condition Analysis section of this MD&A for the percentage allocation of the composition of the Corporation’s financing to total assets.

Stockholders’ equity remained flat at $6.0 billion at December 31, 2021, compared with December 31, 2020. The net activity for the year was mainly due to net income of $934.9 million for the year 2021 offset by unrealized losses on debt securities available-for-sale and by capital return transactions, including an accelerated share repurchase transaction completed during 2021. The Corporation and its banking subsidiaries continue to be well-capitalized at December 31, 2021. The Common Equity Tier 1 Capital ratio at December 31, 2021 was 17.42%, compared to 16.26% at December 31, 2020.

For further discussion of operating results, financial condition and business risks refer to the narrative and tables included herein.

The shares of the Corporation’s common stock are traded on the NASDAQ Global Select Market under the symbol BPOP.

CRITICAL ACCOUNTING POLICIES / ESTIMATES

The accounting and reporting policies followed by the Corporation and its subsidiaries conform with generally accepted accounting principles in the United States of America (“GAAP”) and general practices within the financial services industry. The Corporation’s significant accounting policies are described in detail in Note 2 to the Consolidated Financial Statements and should be read in conjunction with this section.

Critical accounting policies require management to make estimates and assumptions, which involve significant judgment about the effect of matters that are inherently uncertain and that involve a high degree of subjectivity. These estimates are made under facts and circumstances at a point in time and changes in those facts and circumstances could produce actual results that differ from those estimates. The following MD&A section is a summary of what management considers the Corporation’s critical accounting policies and estimates.

Fair Value Measurement of Financial Instruments

The Corporation currently measures at fair value on a recurring basis its trading debt securities, debt securities available-for-sale, certain equity securities, derivatives and mortgage servicing rights. Occasionally, the Corporation may be required to record at fair value other assets on a nonrecurring basis, such as loans held-for-sale, loans held-in-portfolio that are collateral dependent and certain other assets. These nonrecurring fair value adjustments typically result from the application of lower of cost or fair value accounting or write-downs of individual assets.

The Corporation categorizes its assets and liabilities measured at fair value under the three-level hierarchy. The level within the hierarchy is based on whether the inputs to the valuation methodology used for fair value measurement are observable.

The Corporation requires the use of observable inputs when available, in order to minimize the use of unobservable inputs to determine fair value. The inputs or methodologies used for valuing securities are not necessarily an indication of the risk associated with investing in those securities. The amount of judgment involved in estimating the fair value of a financial instrument depends upon the availability of quoted market prices or observable market parameters. In addition, it may be affected by other factors such as the type of instrument, the liquidity of the market for the instrument, transparency around the inputs to the valuation, as well as the contractual characteristics of the instrument.

Broker quotes used for fair value measurements inherently reflect any lack of liquidity in the market since they represent an exit price from the perspective of the market participants. Financial assets that were fair valued using broker quotes amounted to $6 million at December 31, 2021, of which $1 million were Level 3 assets and $5 million were Level 2 assets. Level 3 assets consisted

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principally of tax-exempt GNMA mortgage-backed securities. Fair value for these securities was based on an internally-prepared matrix derived from local broker quotes. The main input used in the matrix pricing was non-binding local broker quotes obtained from limited trade activity. Therefore, these securities were classified as Level 3.

Trading Debt Securities and Debt Securities Available-for-Sale

The majority of the values for trading debt securities and debt securities available-for-sale are obtained from third-party pricing services and are validated with alternate pricing sources when available. Securities not priced by a secondary pricing source are documented and validated internally according to their significance to the Corporation’s financial statements. Management has established materiality thresholds according to the investment class to monitor and investigate material deviations in prices obtained from the primary pricing service provider and the secondary pricing source used as support for the valuation results. During the year ended December 31, 2021, the Corporation did not adjust any prices obtained from pricing service providers or broker dealers.

Inputs are evaluated to ascertain that they consider current market conditions, including the relative liquidity of the market. When a market quote for a specific security is not available, the pricing service provider generally uses observable data to derive an exit price for the instrument, such as benchmark yield curves and trade data for similar products. To the extent trading data is not available, the pricing service provider relies on specific information including dialogue with brokers, buy side clients, credit ratings, spreads to established benchmarks and transactions on similar securities, to draw correlations based on the characteristics of the evaluated instrument. If for any reason the pricing service provider cannot observe data required to feed its model, it discontinues pricing the instrument. During the year ended December 31, 2021, none of the Corporation’s debt securities were subject to pricing discontinuance by the pricing service providers. The pricing methodology and approach of our primary pricing service providers is concluded to be consistent with the fair value measurement guidance.

Furthermore, management assesses the fair value of its portfolio of investment securities at least on a quarterly basis. Securities are classified in the fair value hierarchy according to product type, characteristics and market liquidity. At the end of each period, management assesses the valuation hierarchy for each asset or liability measured. The fair value measurement analysis performed by the Corporation includes validation procedures and review of market changes, pricing methodology, assumption and level hierarchy changes, and evaluation of distressed transactions.

Refer to Note 28 to the Consolidated Financial Statements for a description of the Corporation’s valuation methodologies used for the assets and liabilities measured at fair value.

Loans and Allowance for Credit Losses

Interest on loans is accrued and recorded as interest income based upon the principal amount outstanding.

Non-accrual loans are those loans on which the accrual of interest is discontinued. When a loan is placed on non-accrual status, all previously accrued and unpaid interest is charged against interest income and the loan is accounted for either on a cash-basis method or on the cost-recovery method. Loans designated as non-accruing are returned to accrual status when the Corporation expects repayment of the remaining contractual principal and interest. The determination as to the ultimate collectability of the loan’s balance may involve management’s judgment in the evaluation of the borrower’s financial condition and prospects for repayment.

Refer to the MD&A section titled Credit Risk, particularly the Non-performing assets sub-section, for a detailed description of the Corporation’s non-accruing and charge-off policies by major loan categories.

One of the most critical and complex accounting estimates is associated with the determination of the allowance for credit losses (“ACL”). The Corporation establishes an ACL for its loan portfolio based on its estimate of credit losses over the remaining contractual term of the loans, adjusted for expected prepayments, in accordance with Accounting Standards Codification (“ASC”) Topic 326. An ACL is recognized for all loans including originated and purchased loans, since inception, with a corresponding charge to the provision for credit losses, except for purchased credit deteriorated (“PCD”) loans as explained below. The Corporation follows a methodology to establish the ACL which includes a reasonable and supportable forecast period for estimating credit losses, considering quantitative and qualitative factors as well as the economic outlook. As part of this methodology, management evaluates various macroeconomic scenarios provided by third parties. At December 31, 2021, management applied probability weights to the outcome of the selected scenarios.

The Corporation has designated as collateral dependent loans secured by collateral when foreclosure is probable or when foreclosure is not probable but the practical expedient is used. The practical expedient is used when repayment is expected to be

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provided substantially by the sale or operation of the collateral and the borrower is experiencing financial difficulty. The ACL of collateral dependent loans is measured based on the fair value of the collateral less costs to sell. The fair value of the collateral is based on appraisals, which may be adjusted due to their age, and the type, location, and condition of the property or area or general market conditions to reflect the expected change in value between the effective date of the appraisal and the measurement date. In addition, refer to the Credit Risk section of this MD&A for detailed information on the Corporation’s collateral value estimation for other real estate.

A restructuring constitutes a TDR when the Corporation separately concludes that the restructuring constitutes a concession and the debtor is experiencing financial difficulties. For information on the Corporation’s TDR policy, refer to Note 2. The established framework captures the impact of concessions through discounting modified contractual cash flows, both principal and interest, at the loan’s original effective rate. The impact of these concessions is combined with the expected credit losses generated by the quantitative loss models in order to arrive at the ACL.

Loans Acquired with Deteriorated Credit Quality

PCD loans are defined as those with evidence of a more-than-insignificant deterioration in credit quality since origination. PCD loans are initially recorded at its purchase price plus an estimated ACL. Upon the acquisition of a PCD loan, the Corporation recognizes the estimate of the expected credit losses over the remaining contractual term of each individual loan as an ACL with a corresponding addition to the loan purchase price. The amount of the purchased premium or discount which is not related to credit risk is amortized over the life of the loan through net interest income using the effective interest method or a method that approximates the effective interest method. Changes in expected credit losses are recorded as an increase or decrease to the ACL with a corresponding charge (reverse) to the provision for credit losses in the Consolidated Statements of Operations. Upon transition to the individual loan measurement, these loans follow the same nonaccrual policies as non-PCD loans and are therefore no longer excluded from non-performing status. Modifications of PCD loans that meet the definition of a TDR subsequent to the adoption of ASC Topic 326 are accounted and reported as such following the same processes as non-PCD loans.

Income Taxes

Income taxes are accounted for using the asset and liability method. Under this method, deferred tax assets and liabilities are recognized based on the future tax consequences attributable to temporary differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax basis, and attributable to operating loss and tax credit carryforwards. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply in the years in which the temporary differences are expected to be recovered or paid. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in earnings in the period when the changes are enacted.

The calculation of periodic income taxes is complex and requires the use of estimates and judgments. The Corporation has recorded two accruals for income taxes: (i) the net estimated amount currently due or to be received from taxing jurisdictions, including any reserve for potential examination issues, and (ii) a deferred income tax that represents the estimated impact of temporary differences between how the Corporation recognizes assets and liabilities under accounting principles generally accepted in the United States (GAAP), and how such assets and liabilities are recognized under the tax code. Differences in the actual outcome of these future tax consequences could impact the Corporation’s financial position or its results of operations. In estimating taxes, management assesses the relative merits and risks of the appropriate tax treatment of transactions taking into consideration statutory, judicial and regulatory guidance.

A deferred tax asset should be reduced by a valuation allowance if based on the weight of all available evidence, it is more likely than not (a likelihood of more than 50%) that some portion or the entire deferred tax asset will not be realized. The valuation allowance should be sufficient to reduce the deferred tax asset to the amount that is more likely than not to be realized. The determination of whether a deferred tax asset is realizable is based on weighting all available evidence, including both positive and negative evidence. The realization of deferred tax assets, including carryforwards and deductible temporary differences, depends upon the existence of sufficient taxable income of the same character during the carryback or carryforward period. The realization of deferred tax assets requires the consideration of all sources of taxable income available to realize the deferred tax asset, including

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the future reversal of existing temporary differences, future taxable income exclusive of reversing temporary differences and carryforwards, taxable income in carryback years and tax-planning strategies.

Management evaluates the realization of the deferred tax asset by taxing jurisdiction. The U.S. mainland operations are evaluated as a whole since a consolidated income tax return is filed; on the other hand, the deferred tax asset related to the Puerto Rico operations is evaluated on an entity by entity basis, since no consolidation is allowed in the income tax filing. Accordingly, this evaluation is composed of three major components: U.S. mainland operations, Puerto Rico banking operations and Holding Company.

For the evaluation of the realization of the deferred tax asset by taxing jurisdiction, refer to Note 35.

Under the Puerto Rico Internal Revenue Code, the Corporation and its subsidiaries are treated as separate taxable entities and are not entitled to file consolidated tax returns. The Code provides a dividends-received deduction of 100% on dividends received from “controlled” subsidiaries subject to taxation in Puerto Rico and 85% on dividends received from other taxable domestic corporations.

Changes in the Corporation’s estimates can occur due to changes in tax rates, new business strategies, newly enacted guidance, and resolution of issues with taxing authorities regarding previously taken tax positions. Such changes could affect the amount of accrued taxes. The Corporation has made tax payments in accordance with estimated tax payments rules. Any remaining payment will not have any significant impact on liquidity and capital resources.

The valuation of deferred tax assets requires judgment in assessing the likely future tax consequences of events that have been recognized in the financial statements or tax returns and future profitability. The accounting for deferred tax consequences represents management’s best estimate of those future events. Changes in management’s current estimates, due to unanticipated events, could have a material impact on the Corporation’s financial condition and results of operations.

The Corporation establishes tax liabilities or reduces tax assets for uncertain tax positions when, despite its assessment that its tax return positions are appropriate and supportable under local tax law, the Corporation believes it may not succeed in realizing the tax benefit of certain positions if challenged. In evaluating a tax position, the Corporation determines whether it is more-likely-than-not that the position will be sustained upon examination, including resolution of any related appeals or litigation processes, based on the technical merits of the position. The Corporation’s estimate of the ultimate tax liability contains assumptions based on past experiences, and judgments about potential actions by taxing jurisdictions as well as judgments about the likely outcome of issues that have been raised by taxing jurisdictions. The tax position is measured as the largest amount of benefit that is greater than 50% likely of being realized upon ultimate settlement. The Corporation evaluates these uncertain tax positions each quarter and adjusts the related tax liabilities or assets in light of changing facts and circumstances, such as the progress of a tax audit or the expiration of a statute of limitations. The Corporation believes the estimates and assumptions used to support its evaluation of uncertain tax positions are reasonable.

After consideration of the effect on U.S. federal tax of unrecognized U.S. state tax benefits, the total amount of unrecognized tax benefits, including U.S. and Puerto Rico that, if recognized through earnings, would affect the Corporation’s effective tax rate, was approximately $5.5 million at December 31, 2021 and $10.2 million at December 31, 2020. Refer to Note 35 to the Consolidated Financial Statements for further information on this subject matter. The Corporation anticipates a reduction in the total amount of unrecognized tax benefits within the next 12 months, which could amount to approximately $1.4 million, including interest.

The amount of unrecognized tax benefits may increase or decrease in the future for various reasons including adding amounts for current tax year positions, expiration of open income tax returns due to the statutes of limitation, changes in management’s judgment about the level of uncertainty, status of examinations, litigation and legislative activity and the addition or elimination of uncertain tax positions. Although the outcome of tax audits is uncertain, the Corporation believes that adequate amounts of tax, interest and penalties have been provided for any adjustments that are expected to result from open years. From time to time, the Corporation is audited by various federal, state and local authorities regarding income tax matters. Although management believes its approach in determining the appropriate tax treatment is supportable and in accordance with the accounting standards, it is possible that the final tax authority will take a tax position that is different than the tax position reflected in the Corporation’s income tax provision and other tax reserves. As each audit is conducted, adjustments, if any, are appropriately recorded in the consolidated financial statement in the period determined. Such differences could have an adverse effect on the Corporation’s income tax provision or benefit, or other tax reserves, in the reporting period in which such determination is made and, consequently, on the Corporation’s results of operations, financial position and / or cash flows for such period.

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Goodwill and Other Intangible Assets

The Corporation’s goodwill and other identifiable intangible assets having an indefinite useful life are tested for impairment. Intangibles with indefinite lives are evaluated for impairment at least annually, and on a more frequent basis, if events or circumstances indicate impairment could have taken place. Such events could include, among others, a significant adverse change in the business climate, an adverse action by a regulator, an unanticipated change in the competitive environment and a decision to change the operations or dispose of a reporting unit. Other identifiable intangible assets with a finite useful life are evaluated periodically for impairment when events or changes in circumstances indicate that the carrying amount may not be recoverable.

Goodwill impairment is recognized when the carrying amount of any of the reporting units exceeds its fair value up to the amount of the goodwill. The Corporation estimates the fair value of each reporting unit, consistent with the requirements of the fair value measurements accounting standard, generally using a combination of methods, including market price multiples of comparable companies and transactions, as well as discounted cash flow analyses. Subsequent reversal of goodwill impairment losses is not permitted under applicable accounting standards. No impairment was recognized by the Corporation from the annual test as of July 31, 2021.For a detailed description of the annual goodwill impairment evaluation performed by the Corporation during the third quarter of 2021, refer to Note 15.

At December 31, 2021, goodwill amounted to $720 million. During the year ended December 31, 2021, the Corporation recognized an impairment loss of $5.4 million associated with a trademark. Note 15 to the Consolidated Financial Statements provides the assignment of goodwill by reportable segment.

Pension and Postretirement Benefit Obligations

The Corporation provides pension and restoration benefit plans for certain employees of various subsidiaries. The Corporation also provides certain health care benefits for retired employees of BPPR. The non-contributory defined pension and benefit restoration plans (“the Pension Plans”) are frozen with regards to all future benefit accruals.

The estimated benefit costs and obligations of the Pension Plans and Postretirement Health Care Benefit Plan (“OPEB Plan”) are impacted by the use of subjective assumptions, which can materially affect recorded amounts, including expected returns on plan assets, discount rates, termination rates, retirement rates and health care trend rates. Management applies judgment in the determination of these factors, which normally undergo evaluation against current industry practice and the actual experience of the Corporation. The Corporation uses an independent actuarial firm for assistance in the determination of the Pension Plans and OPEB Plan costs and obligations. Detailed information on the Plans and related valuation assumptions are included in Note 30 to the Consolidated Financial Statements.

The Corporation periodically reviews its assumption for the long-term expected return on Pension Plans assets. The Pension Plans’ assets fair value at December 31, 2021 was $860.5 million. The expected return on plan assets is determined by considering various factors, including a total fund return estimate based on a weighted-average of estimated returns for each asset class in each plan. Asset class returns are estimated using current and projected economic and market factors such as real rates of return, inflation, credit spreads, equity risk premiums and excess return expectations.

As part of the review, the Corporation’s independent consulting actuaries performed an analysis of expected returns based on each plan’s expected asset allocation for the year 2022 using the Willis Towers Watson US Expected Return Estimator. This analysis is reviewed by the Corporation and used as a tool to develop expected rates of return, together with other data. This forecast reflects the actuarial firm’s view of expected long-term rates of return for each significant asset class or economic indicator as of January 1, 2022; for example, 8.5% for large cap stocks, 8.8% for small cap stocks, 8.9% for international stocks, 3.5% for long corporate bonds and 2.4% for long Treasury bonds. A range of expected investment returns is developed, and this range relies both on forecasts and on broad-market historical benchmarks for expected returns, correlations, and volatilities for each asset class.

As a consequence of recent reviews, the Corporation decreased its expected return on plan assets for year 2022 to 4.3% and 5.4% for the Pension Plans. Expected rates of return of 4.6% and 5.5% had been used for 2021 and 5.0% and 5.8% had been used for 2020 for the Pension Plans. Since the expected return assumption is on a long-term basis, it is not materially impacted by the yearly fluctuations (either positive or negative) in the actual return on assets. The expected return can be materially impacted by a change in the plan’s asset allocation.

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Net Periodic Benefit Cost (“pension expense”) for the Pension Plans amounted to a net benefit of $3.8 million in 2021. The total pension expense included a benefit of $38.7 million for the expected return on assets.

Pension expense is sensitive to changes in the expected return on assets. For example, decreasing the expected rate of return for 2021 from 4.3% to 4.05% would increase the projected 2022 pension expense for the Banco Popular de Puerto Rico Retirement Plan, the Corporation’s largest plan, by approximately $2.0 million.

If the projected benefit obligation exceeds the fair value of plan assets, the Corporation shall recognize a liability equal to the unfunded projected benefit obligation and vice versa, if the fair value of plan assets exceeds the projected benefit obligation, the Corporation recognizes an asset equal to the overfunded projected benefit obligation. This asset or liability may result in a taxable or deductible temporary difference and its tax effect shall be recognized as an income tax expense or benefit which shall be allocated to various components of the financial statements, including other comprehensive income. The determination of the fair value of pension plan obligations involves judgment, and any changes in those estimates could impact the Corporation’s Consolidated Statements of Financial Condition. Management believes that the fair value estimates of the Pension Plans assets are reasonable given the valuation methodologies used to measure the investments at fair value as described in Note 28. Also, the compositions of the plan assets are primarily in equity and debt securities, which have readily determinable quoted market prices. The Corporation had recorded a pension asset of $17.8 million and a pension liability of $8.8 million at December 31, 2021.

The Corporation uses the spot rate yield curve from the Willis Towers Watson RATE: Link (10/90) Model to discount the expected projected cash flows of the plans. The equivalent single weighted average discount rate ranged from 2.79% to 2.83% for the Pension Plans and 2.94% for the OPEB Plan to determine the benefit obligations at December 31, 2021.

A 50 basis point decrease to each of the rates in the December 31, 2021 Willis Towers Watson RATE: Link (10/90) Model would increase the projected 2022 expense for the Banco Popular de Puerto Rico Retirement Plan by approximately $2.6 million. The change would not affect the minimum required contribution to the Pension Plans.

The OPEB Plan was unfunded (no assets were held by the plan) at December 31, 2021. The Corporation had recorded a liability for the underfunded postretirement benefit obligation of $160.0 million at December 31, 2021.

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STATEMENT OF OPERATIONS ANALYSIS

Net Interest Income

Net interest income is the interest earned from loans, debt securities and money market investments, including loan fees, minus the interest cost of deposits and borrowings. Various risk factors affect net interest income including the economic environment in which we operate, market driven events, the mix and size of the earning assets and related funding, changes in volumes, repricing characteristics, loans fees collected, moratoriums granted on loan payments and delay charges, interest collected on nonaccrual loans, as well as strategic decisions made by the Corporation’s management. Net interest income for the year ended December 31, 2021 was $2.0 billion or $101.0 million higher than in 2020. Net interest income, on a taxable equivalent basis, for the year ended December 31, 2021 was $2.2 billion compared to $2.0 billion in 2020.

Due to the Corporation’s current asset sensitive position, an increase in interest rates should have a favorable impact on the Corporation’s results. See the Risk Management: Market/Interest Rate Risk section of this MD&A for additional information related to the Corporation’s interest rate risk.

The average key index rates for the years 2021 and 2020 were as follows:

20212020
Prime rate………………………………………………………………………………………………….3.25%3.53%
Fed funds rate……………………………………………………………………………………………..0.250.35
3-month LIBOR……………………………………………………………………………………………0.160.65
3-month Treasury Bill…………………………………………………………………………………….0.030.35
10-year Treasury………………………………………………………………………………………….1.440.89
FNMA 30-year…………………………………………………………………………………………….1.841.01

Average outstanding securities balances are based upon amortized cost excluding any unrealized gains or losses on securities available-for-sale. Non-accrual loans have been included in the respective average loans and leases categories. Loan fees collected, and costs incurred in the origination of loans are deferred and amortized over the term of the loan as an adjustment to interest yield. Prepayment penalties, late fees collected and the amortization of premiums / discounts on purchased loans, including the discount accretion on purchased credit deteriorated loans (“PCD”), are also included as part of the loan yield. Interest income for the period ended December 31, 2021 included a favorable impact of $131.6 million, related to those items, compared to $98.5 million for the same period in 2020. The year over year increase is related to higher amortized fees resulting mainly from the SBA forgiveness of PPP loans by $53.9 million, partially offset by $15.4 million lower amortization of the fair value discount of the auto and credit card portfolios acquired in previous years.

Table 3 presents the different components of the Corporation’s net interest income, on a taxable equivalent basis, for the year ended December 31, 2021, as compared with the same period in 2020, segregated by major categories of interest earning assets and interest-bearing liabilities. Net interest margin was 2.88% in 2021 or 41 basis points lower than the 3.29% reported in 2020. The lower net interest margin for the year is driven by the increase of $11.5 billion in average deposits which were mostly redeployed in overnight Fed Funds and U.S. Treasury and agency debt securities. These assets, although accretive to net interest income, are low yielding assets and have the effect of compressing the net interest margin. Also impacting the net interest margin was a full year of low short-term rates as the Federal Reserve decreased by 150 basis points the Federal Funds Rate in the first quarter of 2020. On a taxable equivalent basis, net interest margin was 3.19% in 2021, compared to 3.62% in 2020. The main drivers for the increase in net interest income on a taxable equivalent basis were:

Positive variances:

· Higher interest income from money market and investment securities due to a higher volume by $11.0 billion, which resulted from an increase in deposits in most categories, partially offset by lower yield by 39 basis points driven by a lower interest rate environment. These larger balances resulted from an increase in deposits in most categories;

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· Higher interest income from commercial loans driven by higher interest and fees from PPP loans by $54.0 million when compared to 2020, partially offset the repricing of adjustable rates loans and origination in a low interest rate environment;

· The auto and lease financing portfolios increased by $478 million or 12% driven by continued demand for automobiles in Puerto Rico after the COVID-19 related lockdown and higher household liquidity resulting from COVID-19 relief federal assistances;

· Mortgage loans interest income increased 6% when compared to the year 2020, driven by the $807.6 million bulk loan repurchases from our GSE loan servicing portfolios that occurred at the end of September 2020, partially offset by lower yields also related to the lower rates of the repurchased portfolio; and

· Lower interest expense on deposits due to the decrease in interest cost by 21 basis points resulting from the decrease in market rates in March 2020, increased liquidity in the financial industry as a result of retail and commercial federal support programs and the subsequent effect on these liabilities. The decrease in the cost of interest-bearing deposits was 51 basis points when compared to the year 2020 in the U.S. segment and 13 basis points in P.R. The impact from lower rates was partially offset by higher average balance of interest-bearing deposits by $8.4 billon when compared to the year 2020.

Partially offset by:

· Lower interest income from consumer loans due to lower average volume both on the installment loan and credit card portfolios, resulting also from a higher household liquidity in the market, as discussed above.

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Table 3 – Analysis of Levels & Yields on a Taxable Equivalent Basis from Continuing Operations (Non-GAAP)
Year ended December 31,
Variance
Average VolumeAverage Yields / CostsInterestAttributable to
20212020Variance20212020Variance20212020VarianceRateVolume
(In millions)(In thousands)
$16,000$8,598$7,4020.13%0.23%(0.10)%Money market investments$21,147$19,722$1,425$(10,745)$12,170
22,93119,3533,5782.222.42(0.20)Investment securities [1]508,131467,99440,137(43,723)83,860
8469155.166.00(0.84)Trading securities4,3394,165174(646)820
Total money market,
investment and trading
39,01528,02010,9951.371.76(0.39)securities533,617491,88141,736(55,114)96,850
Loans:
13,45513,2452105.395.230.16Commercial723,765692,37231,39320,29711,096
849913(64)5.415.74(0.33)Construction45,82152,438(6,617)(3,059)(3,558)
1,2891,1121776.006.05(0.05)Leasing77,35667,24710,109(522)10,631
7,6967,2554415.095.23(0.14)Mortgage392,047379,79412,253(10,414)22,667
2,4632,839(376)11.1711.34(0.17)Consumer275,078322,009(46,931)(5,612)(41,319)
3,3223,0213018.478.97(0.50)Auto280,722271,1629,560(16,500)26,060
29,07428,3856896.196.29(0.10)Total loans1,794,7891,785,0229,767(15,810)25,577
$68,089$56,405$11,6843.43%4.04%(0.61)%Total earning assets$2,328,406$2,276,903$51,503$(70,924)$122,427
Interest bearing deposits:
$25,959$19,678$6,2810.12%0.28%(0.16)%NOW and money market [2]$31,911$54,652$(22,741)$(37,171)$14,430
15,42912,3993,0300.180.30(0.12)Savings27,12337,765(10,642)(19,220)8,578
7,0287,971(943)0.751.05(0.30)Time deposits52,58783,438(30,851)(20,755)(10,096)
48,41640,0488,3680.230.44(0.21)Total interest bearing deposits111,621175,855(64,234)(77,146)12,912
92166(74)0.351.48(1.13)Short-term borrowings3182,457(2,139)(1,411)(728)
Other medium and
1,1851,17874.494.81(0.32)long-term debt53,10756,626(3,519)(2,927)(592)
Total interest bearing
49,69341,3928,3010.330.57(0.24)liabilities165,046234,938(69,892)(81,484)11,592
14,68711,5383,149Demand deposits
3,7093,475234Other sources of funds
$68,089$56,405$11,6840.24%0.42%(0.18)%Total source of funds165,046234,938(69,892)(81,484)11,592
3.19%3.62%(0.43)%Net interest margin/ income on a taxable equivalent basis (Non-GAAP)2,163,3602,041,965121,395$10,560$110,835
3.10%3.47%(0.37)%Net interest spread
Taxable equivalent adjustment205,770185,35320,418
2.88%3.29%(0.41)%Net interest margin/ income non-taxable equivalent basis (GAAP)$1,957,590$1,856,612$100,977
Note: The changes that are not due solely to volume or rate are allocated to volume and rate based on the proportion of the change in each category.
[1] Average outstanding securities balances are based upon amortized cost excluding any unrealized gains or losses on securities available-for-sale.
[2] Includes interest bearing demand deposits corresponding to certain government entities in Puerto Rico.

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Provision for Credit Losses - Loans Held-in-Portfolio and Unfunded Commitments

For the year ended December 31, 2021, the Corporation recorded a release of $191.3 million for its reserve for credit losses related to loans held-in-portfolio and unfunded commitments, compared with a provision expense of $294.9 million for the year ended December 31, 2020. The reserve release related to the loans-held-in-portfolio for the year 2021 was $183.3 million, compared to a provision expense of $282.3 million for the year 2020. The decrease reflects the improvements in credit quality, changes in the macroeconomic outlook, and changes in qualitative reserves. The provision for unfunded commitments for the year 2021 reflected a benefit of $8.0 million, compared to a provision expense of $12.6 million for the same period of 2020.

The reserve release related to loans held-in-portfolio for the BPPR segment was $129.0 million for the year ended December 31, 2021, compared to a provision expense of $205.9 million for the year ended December 31, 2020, a favorable variance of $334.9 million. The reserve release related to loans held-in-portfolio for the Popular U.S. segment was $54.3 million for the year 2021, a favorable variance of $130.8 million, compared to a provision expense of $76.5 million for the year 2020.

At December 31, 2021, the total allowance for credit losses for loans held-in-portfolio amounted to $695.4 million, compared to $896.3 million as of December 31, 2020. The ratio of the allowance for credit losses to loans held-in-portfolio was 2.38% at December 31, 2021, compared to 3.05% at December 31, 2020. Refer to Note 9 to the Consolidated Financial Statements, for additional information on the Corporation’s methodology to estimate its allowance for credit losses (“ACL”). Refer to the Credit Risk section of this MD&A for a detailed analysis of net charge-offs, non-performing assets, the allowance for credit losses and selected loan losses statistics.

As discussed in Note 9 to the Consolidated Financial Statements, within the process to estimate its allowance for credit losses (“ACL”), the Corporation applies probability weights to the outcomes of simulations using Moody’s Analytics’ Baseline, S3 (pessimistic) and S1 (optimistic) scenarios.

Provision for Credit Losses – Investment Securities

The Corporation’s provision for credit losses related to its investment securities held-to-maturity is related to the portfolio of obligations from the Government of Puerto Rico, states and political subdivisions. For the year ended December 31, 2021, the Corporation recorded a reserve release of $2.2 million, compared to a reserve release of $2.4 million for the year ended December 31, 2020. At December 31, 2021, the total allowance for credit losses for this portfolio amounted to $8.1 million, compared to $10.3 million as of December 31, 2020. Refer to Note 7 for additional information on the ACL for this portfolio.

Non-Interest Income

For the year ended December 31, 2021, non-interest income increased by $129.8 million, when compared with the previous year, primarily driven by:

 higher service charges on deposit accounts by $14.9 million principally due to higher fees on transactional cash management services at BPPR in part due to the business disruptions and the waiver of fees related to the COVID-19 pandemic during 2020;

 higher other service fees by $53.4 million, principally at the BPPR segment, due to higher credit and debit card fees by $43.4 million mainly in interchange income resulting from higher transactional volumes in part due to the business disruptions and the waiver of service charges and late fees related to the COVID-19 pandemic during 2020; higher insurance fees by $5.8 million, from which $3.0 million were related to contingent insurance commissions recognized during the fourth quarter; and higher trust fees by $3.1 million;

 higher income from mortgage banking activities by $39.7 million mainly due to the impact of the bulk loan repurchases from the Corporation’s GNMA, FNMA and FHLMC loan servicing portfolio during 2020 which resulted in an unfavorable adjustment of $8.8 million and $10.5 million on the valuation of mortgage servicing rights (“MSRs”) and servicing advances losses, respectively, and an offsetting positive adjustment in servicing fees of $3.4 million; lower unfavorable fair value adjustments on MSRs by $23.0 million due to changes in assumptions; and higher realized gains on closed derivatives positions by $11.9 million also contributed to the year over year income improvements; partially offset by lower gains from securitization transactions by $8.9 million; and

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 higher other operating income by $26.7 million principally due to higher net earnings from the combined portfolio of investments under the equity method by $15.1 million, the gain of $7.0 million recognized in the third quarter of 2021 by BPPR as a result of the sale and partial leaseback of two corporate office buildings, and higher daily auto rental revenues by $3.9 million;

partially offset by:

 lower net gain on equity securities by $6.1 million mainly related to a $4.1 million gain on sale of certain equity securities at PB during the third quarter of 2020.

Operating Expenses

Table 4 provides a breakdown of operating expenses by major categories.

Table 4 - Operating Expenses
Years ended December 31,
(In thousands)202120202019
Personnel costs:
Salaries$371,644$370,179$351,788
Commissions, incentives and other bonuses113,09578,58297,764
Pension, postretirement and medical insurance52,07744,12341,804
Other personnel costs, including payroll taxes94,98671,32199,269
Total personnel costs631,802564,205590,625
Net occupancy expenses102,226119,34596,339
Equipment expenses92,09788,93284,215
Other taxes56,78354,45451,653
Professional fees:
Collections, appraisals and other credit related fees13,19912,58816,300
Programming, processing and other technology services272,386253,565247,332
Legal fees, excluding collections10,71210,61112,877
Other professional fees114,568117,358107,902
Total professional fees410,865394,122384,411
Communications25,23423,49623,450
Business promotion72,98157,60875,372
FDIC deposit insurance25,57923,86818,179
Other real estate owned (OREO) (income) expenses(14,414)(3,480)4,298
Other operating expenses:
Credit and debit card processing, volume, interchange and other expenses45,08845,10838,059
Operational losses38,39126,33121,414
All other53,50957,44380,097
Total other operating expenses136,988128,882139,570
Amortization of intangibles9,1346,3979,370
Total operating expenses$1,549,275$1,457,829$1,477,482
Personnel costs to average assets0.89%0.95%1.17%
Operating expenses to average assets2.182.452.93
Employees (full-time equivalent)8,3518,5228,560
Average assets per employee (in millions)$8.52$6.99$5.88

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Operating expenses for the year ended December 31, 2021 increased by $91.4 million, when compared with the previous year. The increase in operating expenses was driven primarily by:

 Higher personnel cost by $67.6 million mainly due to higher incentives related to the profit-sharing plan by $29.1 million and higher commission and performance-based incentives by $34.5 million due to improved performance metrics and salary increases, higher fringe benefit expense, mainly medical insurance by $8.0 million, partially offset by higher deferred salaries as a result of higher loan originations during 2021;

 Higher equipment expense by $3.2 million due to higher amortization of software costs;

 Higher professional fees by $16.7 million primarily due to higher processing service fees due to higher volume of transactions;

 Higher business promotions by $15.4 million due to higher customer reward program expense in our credit card business and higher advertising expense;

 Higher other operating expenses by $8.1 million mainly due higher sundry losses by $12.1 million, including $3.7 million related to the termination of a white label credit card contract and higher legal reserves; and higher impairment losses on undeveloped properties by $3.2 million; partially offset by lower pension plan cost by $10.0 million due to annual changes in actuarial assumptions and higher gain on sale of repossess auto units by $2.8 million; and

 Higher amortization of intangibles by $2.7 million due to a write-down on impairment of a trademark.

These variances were partially offset by:

 Lower net occupancy expense by $17.1 million due to $19.0 million in costs related to the termination of real property leases associated with PB’s New York branch realignment, including the impairment of the right-of-use assets recorded during 2020; and

 Lower OREO expense by $10.9 million mainly due to higher gains on sale of mortgage properties.

Income Taxes

For the year ended December 31, 2021, the Corporation recorded an income tax expense of $309.0 million, compared to $111.9 million for the same period of 2020. The income tax expense for the year ended December 31, 2021 reflects the impact of higher pre-tax income, resulting primarily from a lower provision for credit losses partially offset by higher net exempt interest income and higher income from U.S. operations subject to a lower statutory tax rate.

At December 31, 2021, the Corporation had a net deferred tax asset amounting to $0.7 billion, net of a valuation allowance of $0.5 billion. The net deferred tax asset related to the U.S. operations was $0.2 billion, net of a valuation allowance of $0.4 billion.

Refer to Note 35 to the Consolidated Financial Statements for a reconciliation of the statutory income tax rate to the effective tax rate and additional information on the income tax expense and deferred tax asset balances.

Fourth Quarter Results

The Corporation recognized net income of $206.1 million for the quarter ended December 31, 2021, compared with a net income of $176.3 million for the same quarter of 2020.

Net interest income for the fourth quarter of 2021 amounted to $501.3 million, compared with $471.6 million for the fourth quarter of 2020, an increase of $29.7 million. The increase in net interest income was mainly due to increase in average balance of earning assets, mainly due to increase in deposits. The net interest margin declined by 26 basis points to 2.78% due to declines in market rates and the earning assets mix, which were concentrated in overnight Fed Funds, U.S. Treasuries and agency securities, which are all lower yielding assets.

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The provision for credit losses was a benefit of $33.1 million compared to a provision expense of $21.2 million for the fourth quarter of 2020. The benefit recorded in the fourth quarter of 2021 was reflective of improvements in the credit metrics and the macroeconomic outlook as well as releases in qualitative reserves.

Non-interest income amounted to $164.7 million for the quarter ended December 31, 2020, compared with $144.8 million for the same quarter in 2020. The increase of $19.9 million was mainly due to other service fees, due to higher volume of transactions, and higher income from mortgage banking activities.

Operating expenses totaled $417.4 million for the quarter ended December 31, 2021, compared with $375.9 million for the same quarter in the previous year. The increase of $41.5 million is mainly related to higher personnel costs due to higher salaries, incentives and commissions, higher business promotion expenses, and higher other operating expenses due to the reclassification during the fourth quarter in 2020 of $10.0 million in provision for unfunded commitments from the other expenses line to the provision for credit losses caption, partially offset by lower net occupancy expenses related to the termination of real property leases associated with PB’s New York branch rationalization, amounting to $19.0 million, including the impairment of the right-of-use assets and related costs recorded in the last quarter of 2020.

Income tax expense amounted to $75.6 million for the quarter ended December 31, 2021, compared with income tax expense of $43.0 million for the same quarter of 2020. The increase is mainly due to higher pre-tax income during the quarter ended December 31, 2021, compared to the quarter ended December 31, 2020.

REPORTABLE SEGMENT RESULTS

The Corporation’s reportable segments for managerial reporting purposes consist of Banco Popular de Puerto Rico and Popular U.S. A Corporate group has been defined to support the reportable segments.

For a description of the Corporation’s reportable segments, including additional financial information and the underlying management accounting process, refer to Note 37 to the Consolidated Financial Statements.

The Corporate group reported a net income of $13.4 million for the year ended December 31, 2021, compared to a net income of $8.5 million for the previous year. The increase in the net income was mainly attributed to lower net interest expense by $1.4 million, mainly due to lower interest expense after the redemption on November 1, 2021 of the trust preferred securities issued by the Popular Capital Trust I; higher non-interest income by $10.1 million mainly due to higher income from the portfolio of equity method investments, partially offset by higher operating expenses by $6.4 million mainly due to higher amortization of intangibles due to the impairment of a trademark.

Highlights on the earnings results for the reportable segments are discussed below:

Banco Popular de Puerto Rico

The Banco Popular de Puerto Rico reportable segment’s net income amounted to $787.5 million for the year ended December 31, 2021, compared with $499.0 million for the year ended December 31, 2020. The results for 2021 included reserve for credit losses release of $136.4 million. The results for 2020 were impacted by the COVID-19 pandemic as well as the implementation of the CECL accounting pronouncement under which provision for credit losses of $211.0 million was recorded throughout the year. The principal factors that contributed to the variance in the financial results included the following:

 Higher net interest income by $81.0 million due to higher income from investment securities by $35.2 million mainly due to higher average balances, higher income from loans by $15.3 million, mainly from interest and fees from commercial PPP loans and higher volume of mortgage loans and leases, partially offset by lower income from consumer loans, mainly credit cards; and lower interest expense from deposits by $29.2 million. The BPPR segment’s net interest margin was 2.86% for 2021 compared with 3.40% for the same period in 2020. The decrease was mainly due to the earning asset composition;

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 A reversal of $136.4 million of the reserve for credit losses, due to improved credit metrics and improved macroeconomic outlook, compared to a provision expense of $211.0 million in 2020, which reflected the implementation of CECL and the impact of the COVID-19 pandemic in the macroeconomic outlook;

 Higher non-interest income by $119.4 million mainly due to:

 Higher service charges on deposit accounts by $14.8 million due to the impact in 2020 of lower transactions and the temporary waiver of fees in response to the COVID-19 pandemic;

 Higher other service fees by $51.7 million due to higher debit and credit card transactions and the temporary waiver of fees in response to the COVID-19 pandemic in 2020 and higher contingent insurance revenues in 2021;

 Higher mortgage banking activities by $39.9 million due to lower unfavorable fair value adjustments on mortgage servicing rights, and the negative net impact that resulted from the from the bulk repurchase of loans from the Corporation’s GNMA, FNMA and FHLMC loan servicing portfolio in 2020; and

 Higher other operating income by $10.7 million due to higher income from the portfolio of equity method investments, the gain from the sale of two corporate office buildings in 2021 and higher income from daily auto rental activities.

 Higher operating expenses by $112.0 million, mainly due to:

 Higher personnel costs by $43.6 million mainly due to higher salaries, incentives and profit-sharing plan expense;

 Higher professional fees by $20.3 million mainly due to processing service fees due to higher volume of transactions;

 Higher business promotions by $13.6 million mainly due to higher customer reward program expense in our credit card business and higher advertising expense;

 Higher other operating expenses by $34.3 million due to higher sundry losses, including $3.7 million related to the termination of a white label credit card contract, impairment losses on long-lived assets of $5.3 million recorded in 2021, higher legal reserves and higher corporate expense allocations;

Partially offset by:

 Lower OREO expenses by $11.1 million mainly due to higher gains on sales of residential properties.

 Higher income tax expense by $147.3 million mainly due to higher income before tax.

Popular U.S.

For the year ended December 31, 2021, the reportable segment of Popular U.S. reported net income of $134.1 million, compared with a net loss of $0.7 million for the year ended December 31, 2020. The principal factors that contributed to the variance in the financial results included the following:

 Higher net interest income by $18.6 million mainly due to lower interest expense on deposits by $36.5 million, due to lower rates and lower average balance of certificates of deposits, partially offset by lower income from loans by $9.8 million mainly from consumer and construction loans, and lower income from investment securities by $10.2 million. The Popular U.S. reportable segment’s net interest margin was 3.39% for 2021 compared with 3.21% for the same period in 2020;

 A release of $56.9 million of the reserve for credit losses, due to improvements credit metrics and the macroeconomic outlook, compared to a provision expense of $81.5 million in 2020, mainly due to the implementation of CECL and the effects of the pandemic;

 Lower operating expenses by $26.7 million mainly due to:

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 Lower occupancy expenses by $22.7 million mainly due to the impact of the NY branch rationalization in 2020 that resulted in $19.0 million in lease termination costs, including the impairment of the right of use assets; and

 Lower professional fees by $5.1 million mainly due intersegment allocated services;

Partially offset by:

 Higher personnel costs by $6.9 million due to higher salaries, incentives and profit-sharing plan expenses.

 Income taxes unfavorable variance of $49.1 million mainly due to higher income before tax.

STATEMENT OF FINANCIAL CONDITION ANALYSIS

Assets

The Corporation’s total assets were $75.1 billion at December 31, 2021, compared to $65.9 billion at December 31, 2020. Refer to the Corporation’s Consolidated Statements of Financial Condition at December 31, 2021 and 2020 included in this 2021 Annual Report on Form 10-K. Also, refer to the Statistical Summary 2021-2020 in this MD&A for Condensed Statements of Financial Condition.

Money market investments and debt securities available-for-sale

Money market investments and debt securities available-for-sale increased by $5.9 billion and $3.4 billion, respectively, at December 31, 2021. This was largely driven by the additional funds available to invest resulting from the increase in deposits across various sectors, partially offset by paydowns of agency mortgage-backed securities. Refer to Note 6 to the Consolidated Financial Statements for additional information with respect to the Corporation’s debt securities available-for-sale.

Loans

Refer to Table 5 for a breakdown of the Corporation’s loan portfolio. Also, refer to Note 8 in the Consolidated Financial Statements for detailed information about the Corporation’s loan portfolio composition and loan purchases and sales.

Loans held-in-portfolio decreased by $0.1 billion to $29.2 billion at December 31, 2021, mainly due to a decrease in commercial loans at BPPR of $0.6 billion principally related to the repayment of PPP loans, a decrease in mortgage loans at BPPR of $0.5 billion mainly due to paydowns and a decrease in construction loans of $0.2 billion, partially offset by an increase in commercial loans at PB of $0.7 billion principally in the healthcare industry from which $0.1 billion was related to the acquisition by PEF of K2’s lease financing business and growth in auto loans and leases at BPPR by $0.5 billion.

The allowance for credit losses for the loan portfolio decreased by $0.2 billion due to improvements in credit quality, changes in the macroeconomic outlook, and changes in qualitative reserves. Refer to the Credit Quality section of the MD&A for additional information on the Allowance for credit losses for the loan portfolio.

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Table 5 - Loans Ending Balances
At December 31,
(In thousands)20212020
Loans held-in-portfolio:
Commercial$13,732,701$13,614,310
Construction716,220926,208
Leasing1,381,3191,197,661
Mortgage7,427,1967,890,680
Auto3,412,1873,132,228
Consumer2,570,9342,624,109
Total loans held-in-portfolio$29,240,557$29,385,196
Loans held-for-sale:
Commercial$-$2,738
Mortgage59,16896,717
Total loans held-for-sale$59,168$99,455
Total loans$29,299,725$29,484,651

Other assets

Other assets amounted to $1.6 billion at December 31, 2021, a decrease of $0.1 billion when compared to December 31, 2020. Refer to Note 14 for a breakdown of the principal categories that comprise the caption of “Other Assets” in the Consolidated Statements of Financial Condition at December 31, 2021 and 2020.

Liabilities

The Corporation’s total liabilities were $69.1 billion at December 31, 2021, an increase of $9.2 billion compared to $59.9 billion at December 31, 2020, mainly due to increases in deposits as discussed below. Refer to the Corporation’s Consolidated Statements of Financial Condition included in this Form 10-K.

Deposits and Borrowings

The composition of the Corporation’s financing to total assets at December 31, 2021 and 2020 is included in Table 6.

Table 6 - Financing to Total Assets
December 31,December 31,% increase (decrease)% of total assets
(In millions)20212020from 2020 to 202120212020
Non-interest bearing deposits$15,684$13,12919.5%20.9%19.9%
Interest-bearing core deposits47,95438,59924.263.958.5
Other interest-bearing deposits3,3675,138(34.5)4.57.8
Repurchase agreements92121(24.0)0.10.2
Other short-term borrowings75-N.M.0.1-
Notes payable9891,225(19.3)1.31.9
Other liabilities9681,685(42.6)1.32.6
Stockholders’ equity5,9696,029(1.0)7.99.1

Deposits

The Corporation’s deposits totaled $67.0 billion at December 31, 2021, compared to $56.9 billion at December 31, 2020.The deposits increase of $10.1 billion was mainly due to higher Puerto Rico public sector deposits by $5.2 billion and higher retail and commercial demand deposits by $3.9 billion at BPPR. Public sector deposit balances amounted to $20.3 billion at December 31, 2021. A significant portion of Puerto Rico public sector deposits are expected to be used by Puerto Rico pursuant to the Plan of Adjustment for Puerto Rico confirmed by the Puerto Rico Oversight, Management, and Economic Stability Act (“PROMESA”) Title III

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Court, which is expected to become effective on or about March 15, 2022. However, the receipt by the P.R. Government of additional COVID-19 and hurricane recovery-related Federal assistance and seasonal tax collections could increase public deposit balances at BPPR in the near term. The rate at which public deposit balances will decline is uncertain and difficult to predict. The amount and timing of any such reduction is likely to be impacted by, for example, the implementation of the Plan of Adjustment under Title III of PROMESA and the speed at which the COVID-19 federal assistance is distributed. Refer to Table 7 for a breakdown of the Corporation’s deposits at December 31, 2021 and 2020.

Table 7 - Deposits Ending Balances
(In thousands)20212020
Demand deposits$25,889,732$22,532,729
Savings, NOW and money market deposits (non-brokered)33,674,13426,390,565
Savings, NOW and money market deposits (brokered)729,073635,198
Time deposits (non-brokered)6,685,9387,130,749
Time deposits (brokered CDs)26,211177,099
Total deposits$67,005,088$56,866,340

[1] Includes interest and non-interest bearing demand deposits.

Borrowings

The Corporation’s borrowings amounted to $1.2 billion at December 31, 2021, compared to $1.3 billion at December 31, 2020. Refer to Note 17 to the Consolidated Financial Statements for detailed information on the Corporation’s borrowings. Also, refer to the Liquidity section in this MD&A for additional information on the Corporation’s funding sources.

Other liabilities

The Corporation’s other liabilities amounted to $1.0 billion at December 31, 2021, a decrease of $0.7 billion when compared to December 31, 2020, mainly due to the settlement of purchases of debt securities.

Stockholders’ Equity

Stockholders’ equity totaled $6.0 billion at December 31, 2021, a decrease of $59.3 million when compared to December 31, 2020, principally due to higher accumulated unrealized losses on debt securities available-for-sale by $557.0 million and the impact of the $350.0 million accelerated share repurchase transaction, offset by net income for the year ended December 31, 2021 of $934.9 million, less declared dividends of $142.3 million on common stock and $1.4 million in dividends on preferred stock and a reduction in the adjustment of pension and postretirement benefit plans of $36.1 million. Refer to the Consolidated Statements of Financial Condition, Comprehensive Income and of Changes in Stockholders’ Equity for information on the composition of stockholders’ equity. Also, refer to Note 22 for a detail of accumulated other comprehensive loss (income), an integral component of stockholders’ equity.

REGULATORY CAPITAL

The Corporation and its bank subsidiaries are subject to capital adequacy standards established by the Federal Reserve Board. The risk-based capital standards applicable to Popular, Inc. and the Banks, BPPR and PB, are based on the final capital framework of Basel III. The capital rules of Basel III include a “Common Equity Tier 1” (“CET1”) capital measure and specifies that Tier 1 capital consist of CET1 and “Additional Tier 1 Capital” instruments meeting specified requirements. Note 21 to the consolidated financial statements presents further information on the Corporation’s regulatory capital requirements, including the regulatory capital ratios of its depository institutions, BPPR and PB.

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An institution is considered “well-capitalized” if it maintains a total capital ratio of 10%, a Tier 1 capital ratio of 8%, a CET1 capital ratio of 6.5% and a leverage ratio of 5%. The Corporation’s ratios presented in Table 8 show that the Corporation was “well capitalized” for regulatory purposes, the highest classification, under Basel III for years 2021 and 2020. BPPR and PB were also well-capitalized for all years presented.

The Basel III Capital Rules also require an additional 2.5% “capital conservation buffer”, composed entirely of CET1, on top of these minimum risk-weighted asset ratios, which excludes the leverage ratio. The capital conservation buffer is designed to absorb losses during periods of economic stress. Banking institutions with a ratio of CET1 to risk-weighted assets above the minimum but below the capital conservation buffer will face constraints on dividends, equity repurchases, and compensation based on the amount of the shortfall. Popular, BPPR and PB are required to maintain this additional capital conservation buffer of 2.5% of CET1, resulting in minimum ratios of (i) CET1 to risk-weighted assets of at least 7%, (ii) Tier 1 capital to risk-weighted assets of at least 8.5%, and (iii) Total capital to risk-weighted assets of at least 10.5%.

Table 8 presents the Corporation’s capital adequacy information for the years 2021 and 2020.

Table 8 - Capital Adequacy Data
At December 31,
(Dollars in thousands)20212020
Risk-based capital:
Common Equity Tier 1 capital$5,476,031$4,992,096
Additional Tier 1 Capital22,14322,143
Tier 1 capital$5,498,174$5,014,239
Supplementary (Tier 2) capital585,931759,680
Total capital$6,084,105$5,773,919
Total risk-weighted assets$31,441,224$30,702,091
Adjusted average quarterly assets$74,238,367$64,305,022
Ratios:
Common Equity Tier 1 capital17.42%16.26%
Tier 1 capital17.4916.33
Total capital19.3518.81
Leverage ratio7.417.80
Average equity to assets8.129.10
Average tangible equity to assets7.208.02
Average equity to loans19.8719.09

On April 1, 2020, the Corporation adopted the final rule issued by the federal banking regulatory agencies pursuant to the Economic Growth and Regulatory Paperwork Reduction Act of 1996 that simplified several requirements in the agencies’ regulatory capital rules. These rules simplified the regulatory capital requirement for mortgage servicing assets (MSAs), deferred tax assets arising from temporary differences and investments in the capital of unconsolidated financial institutions by raising the CET1 deduction threshold from 10% to 25%. The 15% CET1 deduction threshold which applies to the aggregate amount of such items was eliminated. The rule also requires, among other changes, increasing from 100% to 250% the risk weight to MSAs and temporary difference deferred tax asset not deducted from capital. For investments in the capital of unconsolidated financial institutions, the risk weight would be based on the exposure category of the investment.

The increase in the CET1 capital ratio, Tier 1 capital ratio and, total capital ratio as of December 31, 2021, compared to December 31, 2020, was mostly due to the year earnings, partially offset by the accelerated share repurchase agreement to repurchase an aggregate of $350 million of Popular’s common stock and the slight increase in risk weighted assets. The decrease in leverage capital ratio was mainly due to the increase in average total assets, driven by investments in zero or low-risk weighted debt securities and overnight Fed Funds that therefore did not have a significant impact on the risk-weighted assets.

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Pursuant to the adoption of CECL on January 1, 2020, the Corporation elected to use the five-year transition period option as provided in the final interim regulatory capital rules effective March 31,2020. The five-year transition period provision delays for two years the estimated impact of CECL on regulatory capital, followed by a three-year transition period to phase out the aggregate amount of the capital benefits provided during the initial two-year delay.

On April 9, 2020, federal banking regulators issued an interim final rule to modify the Basel III regulatory capital rules applicable to banking organizations to allow those organizations participating in the Paycheck Protection Program (“PPP”) established under the Coronavirus Aid, Relief and Economic Security Act (the “CARES Act”) to neutralize the regulatory capital effects of participating in the program. Specifically, the agencies have clarified that banking organizations, including the Corporation and its Bank subsidiaries, are permitted to assign a zero percent risk weight to PPP loans for purposes of determining risk-weighted assets and risk-based capital ratios. Additionally, in order to facilitate use of the Paycheck Protection Program Liquidity Facility (the “PPPL Facility”), which provides Federal Reserve Bank loans to eligible financial institutions such as the Corporation’s Bank subsidiaries to fund PPP loans, the agencies further clarified that, for purposes of determining leverage ratios, a banking organization is permitted to exclude from total average assets PPP loans that have been pledged as collateral for a PPPL Facility. As of December 31, 2021, the Corporation has $353 million in PPP loans and no loans were pledged as collateral for PPPL Facilities.

Table 9 reconciles the Corporation’s total common stockholders’ equity to common equity Tier 1 capital.

Table 9 - Reconciliation Common Equity Tier 1 Capital
At December 31,
(In thousands)20212020
Common stockholders’ equity$6,116,756$6,224,942
AOCI related adjustments due to opt-out election257,762(261,245)
Goodwill, net of associated deferred tax liability (DTL)(591,703)(591,931)
Intangible assets, net of associated DTLs(16,219)(22,466)
Deferred tax assets and other deductions(290,565)(357,204)
Common equity tier 1 capital$5,476,031$4,992,096
Common equity tier 1 capital to risk-weighted assets17.42%16.26%

Non-GAAP financial measures

The tangible common equity ratio and tangible book value per common share, which are presented in the table that follows, are non-GAAP measures. Management and many stock analysts use the tangible common equity ratio and tangible book value per common share in conjunction with more traditional bank capital ratios to compare the capital adequacy of banking organizations with significant amounts of goodwill or other intangible assets, typically stemming from the use of the purchase accounting method of accounting for mergers and acquisitions. Neither tangible common equity nor tangible assets or related measures should be considered in isolation or as a substitute for stockholders’ equity, total assets or any other measure calculated in accordance with generally accepted accounting principles in the United States of America (“GAAP”). Moreover, the manner in which the Corporation calculates its tangible common equity, tangible assets and any other related measures may differ from that of other companies reporting measures with similar names.

Table 10 provides a reconciliation of total stockholders’ equity to tangible common equity and total assets to tangible assets at December 31, 2021 and 2020.

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Table 10 - Reconciliation of Tangible Common Equity and Tangible Assets
At December 31,
(In thousands, except share or per share information)20212020
Total stockholders’ equity$5,969,397$6,028,687
Less: Preferred stock(22,143)(22,143)
Less: Goodwill(720,293)(671,122)
Less: Other intangibles(16,219)(22,466)
Total tangible common equity$5,210,742$5,312,956
Total assets$75,097,899$65,926,000
Less: Goodwill(720,293)(671,122)
Less: Other intangibles(16,219)(22,466)
Total tangible assets$74,361,387$65,232,412
Tangible common equity to tangible assets7.01%8.14%
Common shares outstanding at end of period79,851,16984,244,235
Tangible book value per common share$65.26$63.07
Year-to-date average
Total stockholders’ equity [1]$5,777,652$5,419,938
Less: Preferred Stock(22,143)(26,277)
Less: Goodwill(679,959)(671,121)
Less: Other intangibles(20,861)(25,154)
Total tangible common equity$5,054,689$4,697,386
Average return on tangible common equity18.47%10.75%
[1] Average balances exclude unrealized gains or losses on debt securities available-for-sale.

RISK MANAGEMENT

Market / Interest Rate Risk

The financial results and capital levels of the Corporation are constantly exposed to market, interest rate and liquidity risks.

Market risk refers to the risk of a reduction in the Corporation’s capital due to changes in the market valuation of its assets and/or liabilities.

Most of the assets subject to market valuation risk are debt securities classified as available-for-sale. Refer to Notes 6 and 7 for further information on the debt securities available-for-sale and held-to-maturity portfolios. Debt securities classified as available-for-sale amounted to $25.0 billion as of December 31, 2021. Other assets subject to market risk include loans held-for-sale, which amounted to $59 million, mortgage servicing rights (“MSRs”) which amounted to $122 million and securities classified as “trading”, which amounted to $30 million, as of December 31, 2021.

Interest Rate Risk (“IRR”)

The Corporation’s net interest income is subject to various categories of interest rate risk, including repricing, basis, yield curve and option risks. In managing interest rate risk, management may alter the mix of floating and fixed rate assets and liabilities, change pricing schedules, adjust maturities through sales and purchases of investment securities, and enter into derivative contracts, among other alternatives.

Interest rate risk management is an active process that encompasses monitoring loan and deposit flows complemented by investment and funding activities. Effective management of interest rate risk begins with understanding the dynamic characteristics of assets and liabilities and determining the appropriate rate risk position given line of business forecasts, management objectives, market expectations and policy constraints.

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Management utilizes various tools to assess IRR, including Net Interest Income (“NII”) simulation modeling, static gap analysis, and Economic Value of Equity (“EVE”). The three methodologies complement each other and are used jointly in the evaluation of the Corporation’s IRR. NII simulation modeling is prepared for a five-year period, which in conjunction with the EVE analysis, provides management a better view of long-term IRR.

Net interest income simulation analysis performed by legal entity and on a consolidated basis is a tool used by the Corporation in estimating the potential change in net interest income resulting from hypothetical changes in interest rates. Sensitivity analysis is calculated using a simulation model which incorporates actual balance sheet figures detailed by maturity and interest yields or costs.

Management assesses interest rate risk by comparing various NII simulations under different interest rate scenarios that differ in direction of interest rate changes, the degree of change and the projected shape of the yield curve. For example, the types of rate scenarios processed during the quarter include flat rates, implied forwards, and parallel and non-parallel rate shocks. Management also performs analyses to isolate and measure basis and prepayment risk exposures.

The asset and liability management group performs validation procedures on various assumptions used as part of the simulation analyses as well as validations of results on a monthly basis. In addition, the model and processes used to assess IRR are subject to independent validations according to the guidelines established in the Model Governance and Validation policy.

The Corporation processes NII simulations under interest rate scenarios in which the yield curve is assumed to rise and decline by the same amount (parallel shifts). The rate scenarios considered in these market risk simulations reflect instantaneous parallel changes of -100, -200, +100, +200 and +400 basis points during the succeeding twelve-month period. Simulation analyses are based on many assumptions, including relative levels of market interest rates across all yield curve points and indexes, interest rate spreads, loan prepayments and deposit elasticity. Thus, they should not be relied upon as indicative of actual results. Further, the estimates do not contemplate actions that management could take to respond to changes in interest rates. By their nature, these forward-looking computations are only estimates and may be different from what may actually occur in the future. The following table presents the results of the simulations at December 31, 2021 and December 31, 2020, assuming a static balance sheet and parallel changes over flat spot rates over a one-year time horizon:

Table 11 - Net Interest Income Sensitivity (One Year Projection)
December 31, 2021December 31, 2020
(Dollars in thousands)Amount ChangePercent ChangeAmount ChangePercent Change
Change in interest rate
+400 basis points$257,22313.21%$167,4749.19%
+200 basis points197,35410.1481,6904.49
+100 basis points166,9208.5739,3612.16
-100 basis points(78,408)(4.03)(53,952)(2.96)
-200 basis points(120,661)(6.20)(71,517)(3.93)

As of December 31, 2021, NII simulations show the Corporation maintains an asset sensitive position and is expected to benefit from an overall rising rate environment. The increases in sensitivity for the period are primarily driven by the significant deposit increases seen in 2021, which have resulted in a higher level of short-term investments and cash reserves maintained at the Federal Reserve. These assets reprice immediately under the NII simulations, thus improving the NII benefit in rising rate scenarios. The declining rate scenarios show a smaller and asymmetric impact in sensitivity as rates continue to be close to their lower bound and Popular does not allow rates to turn negative in its IRR simulations.

The Corporation’s loan and investment portfolios are subject to prepayment risk, which results from the ability of a third-party to repay debt obligations prior to maturity. Prepayment risk also could have a significant impact on the duration of mortgage-backed securities and collateralized mortgage obligations since prepayments could shorten (or lower prepayments could extend) the weighted average life of these portfolios.

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Table 12 - Interest Rate Sensitivity
At December 31, 2021
By repricing dates
(Dollars in thousands)0-30 daysWithin 31 - 90 daysAfter three months but within six monthsAfter six months but within nine monthsAfter nine months but within one yearAfter one year but within two yearsAfter two yearsNon-interest bearing fundsTotal
Assets:
Money market investments$17,536,719$-$-$-$-$-$-$-$17,536,719
Investment and trading securities301,103436,980664,755678,066712,1793,936,86917,980,634548,73625,259,322
Loans4,907,2142,492,0071,412,9011,359,6021,307,6554,272,33613,548,010-29,299,725
Other assets-------3,002,1333,002,133
Total22,745,0362,928,9872,077,6562,037,6682,019,8348,209,20531,528,6443,550,86975,097,899
Liabilities and stockholders' equity:
Savings, NOW and money market and
other interest bearing demand deposits23,065,038809,3491,137,6111,053,198976,6223,260,42614,306,213-44,608,457
Certificates of deposit1,940,456496,482642,437647,957357,661971,3001,655,856-6,712,149
Federal funds purchased and assets31,55030,29520,1029,656----91,603
sold under agreements to repurchase75,000-------75,000
Notes payable1,000-100,000-2,148341,103544,312-988,563
Non-interest bearing deposits-------15,684,48215,684,482
Other non-interest bearing liabilities-------968,248968,248
Stockholders' equity-------5,969,3975,969,397
Total$25,113,044$1,336,126$1,900,150$1,710,811$1,336,431$4,572,829$16,506,381$22,622,127$75,097,899
Interest rate sensitive gap(2,368,008)1,592,861177,506326,857683,4033,636,37615,022,263(19,071,258)-
Cumulative interest rate sensitive gap(2,368,008)(775,147)(597,641)(270,784)412,6194,048,99519,071,258--
Cumulative interest rate sensitive gap
to earning assets(3.31)%(1.08)%(0.84)%(0.38)%0.58%5.66%26.66%--

Table 13, which presents the maturity distribution of earning assets, takes into consideration prepayment assumptions.

Table 13 - Maturity Distribution of Earning Assets
As of December 31, 2021
Maturities
After one yearAfter five years
through five yearsthrough fifteen yearsAfter fifteen years
One yearFixedVariableFixedVariableFixedVariable
(In thousands)or lessinterest ratesinterest ratesinterest ratesinterest ratesinterest ratesinterest ratesTotal
Money market securities$17,536,719$-$-$-$-$-$-$17,536,719
Investment and trading securities2,714,99514,688,70114,4307,164,2294,952482,039-25,069,345
Loans:
Commercial5,067,9774,223,4682,631,141910,162735,82880,07184,05413,732,701
Construction497,51932,857149,4124,69331,739--716,220
Leasing408,552959,267-13,500---1,381,319
Consumer1,640,3593,292,532268,033182,496527,82771,873-5,983,121
Mortgage787,6982,623,120121,0103,381,61826,056546,863-7,486,364
Subtotal loans8,402,10611,131,2443,169,5974,492,4681,321,449698,80784,05429,299,725
Total earning assets$28,653,820$25,819,945$3,184,027$11,656,696$1,326,401$1,180,847$84,054$71,905,789
Note: Equity securities available-for-sale and other investment securities, including Federal Reserve Bank stock and Federal Home Loan Bank stock held by the Corporation, are not included in this table. Loans held-for-sale have been allocated according to the expected sale date.

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Trading

The Corporation engages in trading activities in the ordinary course of business at its subsidiaries, BPPR and Popular Securities. Popular Securities’ trading activities consist primarily of market-making activities to meet expected customers’ needs related to its retail brokerage business, and purchases and sales of U.S. Government and government sponsored securities with the objective of realizing gains from expected short-term price movements. BPPR’s trading activities consist primarily of holding U.S. Government sponsored mortgage-backed securities classified as “trading” and hedging the related market risk with “TBA” (to-be-announced) market transactions. The objective is to derive spread income from the portfolio and not to benefit from short-term market movements. In addition, BPPR uses forward contracts or TBAs to hedge its securitization pipeline. Risks related to variations in interest rates and market volatility are hedged with TBAs that have characteristics similar to that of the forecasted security and its conversion timeline.

At December 31, 2021, the Corporation held trading securities with a fair value of $30 million, representing approximately 0.04% of the Corporation’s total assets, compared with $37 million and 0.1%, respectively, at December 31, 2020. As shown in Table 14, the trading portfolio consists principally of mortgage-backed securities which at December 31, 2021 were investment grade securities. As of December 31, 2021 and December 31, 2020, the trading portfolio also included $0.1 million in Puerto Rico government obligations. Trading instruments are recognized at fair value, with changes resulting from fluctuations in market prices, interest rates or exchange rates reported in current period earnings. The Corporation recognized a net trading account loss of $389 thousand for the year ended December 31, 2021 and a net trading account gain of $1 million for the year ended December 31, 2020.

Table 14 - Trading Portfolio
December 31, 2021December 31, 2020
(Dollars in thousands)AmountWeighted Average Yield[1]AmountWeighted Average Yield[1]
Mortgage-backed securities$22,5595.12%$24,3385.19%
U.S. Treasury securities6,5300.0311,5060.04
Collateralized mortgage obligations2575.613465.65
Puerto Rico government obligations850.471030.48
Interest-only strips28012.0038112.00
Total$29,7114.06%$36,6743.64%
[1] Not on a taxable equivalent basis.

The Corporation’s trading activities are limited by internal policies. For each of the two subsidiaries, the market risk assumed under trading activities is measured by the 5-day net value-at-risk (“VAR”), with a confidence level of 99%. The VAR measures the maximum estimated loss that may occur over a 5-day holding period, given a 99% probability.

The Corporation’s trading portfolio had a 5-day VAR of approximately $0.3 million for the last week in December 31, 2021. There are numerous assumptions and estimates associated with VAR modeling, and actual results could differ from these assumptions and estimates. Backtesting is performed to compare actual results against maximum estimated losses, in order to evaluate model and assumptions accuracy.

In the opinion of management, the size and composition of the trading portfolio does not represent a significant source of market risk for the Corporation.

Derivatives

Derivatives may be used by the Corporation as part of its overall interest rate risk management strategy to minimize significant unexpected fluctuations in earnings and cash flows that are caused by interest rate volatility. Derivative instruments that the Corporation may use include, among others, interest rate caps, indexed options, and forward contracts. The Corporation does not use highly leveraged derivative instruments in its interest rate risk management strategy. Credit risk embedded in these transactions

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is reduced by requiring appropriate collateral from counterparties and entering into netting agreements whenever possible. All outstanding derivatives are recognized in the Corporation’s Consolidated Statements of Condition at their fair value. Refer to Note 26 for further information on the Corporation’s involvement in derivative instruments and hedging activities.

Cash Flow Hedges

The Corporation manages the variability of cash payments due to interest rate fluctuations by the effective use of derivatives designated as cash flow hedges and that are linked to specified hedged assets and liabilities. The cash flow hedges relate to forward contracts or TBA mortgage-backed securities that are sold and bought for future settlement to hedge mortgage-backed securities and loans prior to securitization. The seller agrees to deliver on a specified future date a specified instrument at a specified price or yield. These securities are hedging a forecasted transaction and are designated for cash flow hedge accounting. The notional amount of derivatives designated as cash flow hedges at December 31, 2021 amounted to $ 88 million (2020 - $ 189 million). Refer to Note 26 for additional quantitative information on these derivative contracts.

Fair Value Hedges

The Corporation did not have any derivatives designated as fair value hedges during the years ended December 31, 2021 and 2020.

Trading and Non-Hedging Derivative Activities

The Corporation enters into derivative positions based on market expectations or to benefit from price differentials between financial instruments and markets mostly to economically hedge a related asset or liability. The Corporation also enters into various derivatives to provide these types of derivative products to customers. These free-standing derivatives are carried at fair value with changes in fair value recorded as part of the results of operations for the period.

Following is a description of the most significant of the Corporation’s derivative activities that are not designated for hedge accounting.

The Corporation has over-the-counter option contracts which are utilized in order to limit the Corporation’s exposure on customer deposits whose returns are tied to the S&P 500 or to certain other equity securities or commodity indexes. In these certificates, the customer’s principal is guaranteed by the Corporation and insured by the FDIC to the maximum extent permitted by law. The instruments pay a return based on the increase of these indexes, as applicable, during the term of the instrument. Accordingly, this product gives customers the opportunity to invest in a product that protects the principal invested but allows the customer the potential to earn a return based on the performance of the indexes. The risk of issuing certificates of deposit with returns tied to the applicable indexes is economically hedged by the Corporation. Indexed options are purchased from financial institutions with strong credit standings, whose return is designed to match the return payable on the certificates of deposit issued. By hedging the risk in this manner, the effective cost of these deposits is fixed. The contracts have a maturity and an index equal to the terms of the pool of retail deposits that they are economically hedging.

The purchased indexed options are used to economically hedge the bifurcated embedded option. These option contracts do not qualify for hedge accounting, and therefore, cannot be designated as accounting hedges. At December 31, 2021, the notional amount of the indexed options on deposits approximated $ 79 million (2020 - $ 69 million) with a fair value of $ 26 million (asset) (2020 - $ 21 million) while the embedded options had a notional value of $72 million (2020 - $ 63 million) with a fair value of $ 23 million (liability) (2020 - $ 18 million).

Refer to Note 26 for a description of other non-hedging derivative activities utilized by the Corporation during 2021 and 2020.

Foreign Exchange

The Corporation holds an interest in BHD León in the Dominican Republic, which is an investment accounted for under the equity method. The Corporation’s carrying value of the equity interest in BHD León approximated $ 180.3 million at December 31, 2021.

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This business is conducted in the country’s foreign currency. The resulting foreign currency translation adjustment, from operations for which the functional currency is other than the U.S. dollar, is reported in accumulated other comprehensive loss in the consolidated statements of condition, except for highly-inflationary environments in which the effects would be included in the consolidated statements of operations. At December 31, 2021, the Corporation had approximately $ 67 million in an unfavorable foreign currency translation adjustment as part of accumulated other comprehensive income (loss), compared with an unfavorable adjustment of $ 71 million at December 31, 2020 and $ 57 million at December 31, 2019.

Liquidity

The objective of effective liquidity management is to ensure that the Corporation has sufficient liquidity to meet all of its financial obligations, finance expected future growth, fund planned capital distributions and maintain a reasonable safety margin for cash commitments under both normal and stressed market conditions. The Board of Directors is responsible for establishing the Corporation’s tolerance for liquidity risk, including approving relevant risk limits and policies. The Board of Directors has delegated the monitoring of these risks to the Board’s Risk Management Committee and the Asset/Liability Management Committee. The management of liquidity risk, on a long-term and day-to-day basis, is the responsibility of the Corporate Treasury Division. The Corporation’s Corporate Treasurer is responsible for implementing the policies and procedures approved by the Board of Directors and for monitoring the Corporation’s liquidity position on an ongoing basis. Also, the Corporate Treasury Division coordinates corporate wide liquidity management strategies and activities with the reportable segments, oversees policy breaches and manages the escalation process. The Financial and Operational Risk Management Division is responsible for the independent monitoring and reporting of adherence with established policies.

An institution’s liquidity may be pressured if, for example, it experiences a sudden and unexpected substantial cash outflow due to exogenous events such as the current COVID-19 pandemic, its credit rating is downgraded, or some other event causes counterparties to avoid exposure to the institution. Factors that the Corporation does not control, such as the economic outlook, adverse ratings of its principal markets and regulatory changes, could also affect its ability to obtain funding.

Liquidity is managed by the Corporation at the level of the holding companies that own the banking and non-banking subsidiaries. It is also managed at the level of the banking and non-banking subsidiaries. As further explained below, a principal source of liquidity for the bank holding companies (the “BHCs”) are dividends received from banking and non-banking subsidiaries. The Corporation has adopted policies and limits to monitor more effectively the Corporation’s liquidity position and that of the banking subsidiaries. Additionally, contingency funding plans are used to model various stress events of different magnitudes and affecting different time horizons that assist management in evaluating the size of the liquidity buffers needed if those stress events occur. However, such models may not predict accurately how the market and customers might react to every event, and are dependent on many assumptions.

Deposits, including customer deposits, brokered deposits and public funds deposits, continue to be the most significant source of funds for the Corporation, funding 89% of the Corporation’s total assets at December 31, 2021 and 86% at December 31, 2020. The ratio of total ending loans to deposits was 44% at December 31, 2021, compared to 52% at December 31, 2020. In addition to traditional deposits, the Corporation maintains borrowing arrangements, which amounted to approximately $1.2 billion in outstanding balances at December 31, 2021 (December 31, 2020 - $1.3 billion). A detailed description of the Corporation’s borrowings, including their terms, is included in Note 17 to the Consolidated Financial Statements. Also, the Consolidated Statements of Cash Flows in the accompanying Consolidated Financial Statements provide information on the Corporation’s cash inflows and outflows.

On September 9, 2021, the Corporation completed an accelerated share repurchase program for the repurchase of an aggregate $350 million of Popular’s common stock, refer to Note 31 for additional information.

On November 1, 2021, the Corporation redeemed all outstanding 6.70% Cumulative Monthly Income Trust Preferred Securities issued by the Popular Capital Trust I, refer to Note 17 for additional information.

On January 12, 2022, Popular, Inc. announced the plan to increase its quarterly common stock dividend from $0.45 per share to $0.55 per share, commencing with the dividend payable in the second quarter of 2022, subject to the approval by its Board of Directors, and repurchase up to $500 million of its common stock during 2022.

The following sections provide further information on the Corporation’s major funding activities and needs, as well as the risks involved in these activities.

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Banking Subsidiaries

Primary sources of funding for the Corporation’s banking subsidiaries (BPPR and PB or, collectively, “the banking subsidiaries”) include retail, commercial and public sector deposits, brokered deposits, unpledged investment securities, mortgage loan securitization and, to a lesser extent, loan sales. In addition, the Corporation maintains borrowing facilities with the FHLB and at the discount window of the Federal Reserve Bank of New York (the “FRB”) and has a considerable amount of collateral pledged that can be used to raise funds under these facilities.

Refer to Note 17 to the Consolidated Financial Statements, for additional information of the Corporation’s borrowing facilities available through its banking subsidiaries.

The principal uses of funds for the banking subsidiaries include loan originations, investment portfolio purchases, loan purchases and repurchases, repayment of outstanding obligations (including deposits), advances on certain serviced portfolios and operational expenses. Also, the banking subsidiaries assume liquidity risk related to collateral posting requirements for certain activities mainly in connection with contractual commitments, recourse provisions, servicing advances, derivatives, credit card licensing agreements and support to several mutual funds administered by BPPR.

The banking subsidiaries maintain sufficient funding capacity to address large increases in funding requirements such as deposit outflows. The Corporation has established liquidity guidelines that require the banking subsidiaries to have sufficient liquidity to cover all short-term borrowings and a portion of deposits.

The Corporation’s ability to compete successfully in the marketplace for deposits, excluding brokered deposits, depends on various factors, including pricing, service, convenience and financial stability as reflected by operating results, credit ratings (by nationally recognized credit rating agencies), and importantly, FDIC deposit insurance. Although a downgrade in the credit ratings of the Corporation’s banking subsidiaries may impact their ability to raise retail and commercial deposits or the rate that it is required to pay on such deposits, management does not believe that the impact should be material. Deposits at all of the Corporation’s banking subsidiaries are federally insured (subject to FDIC limits) and this is expected to mitigate the potential effect of a downgrade in the credit ratings.

Deposits are a key source of funding as they tend to be less volatile than institutional borrowings and their cost is less sensitive to changes in market rates. Refer to Table 7 for a breakdown of deposits by major types. Core deposits are generated from a large base of consumer, corporate and public sector customers. Core deposits include all non-interest bearing deposits, savings deposits and certificates of deposit under $250,000, excluding brokered deposits with denominations under $250,000. Core deposits have historically provided the Corporation with a sizable source of relatively stable and low-cost funds. Core deposits totaled $63.6 billion, or 95% of total deposits, at December 31, 2021, compared with $51.7 billion, or 91% of total deposits, at December 31, 2020. Core deposits financed 88% of the Corporation’s earning assets at December 31, 2021, compared with 82% at December 31, 2020.

The distribution by maturity of certificates of deposits with denominations of $250,000 and over at December 31, 2021 is presented in the table that follows:

Table 15 - Distribution by Maturity of Certificate of Deposits of $250,000 and Over
(In thousands)
3 months or less$1,772,700
Over 3 to 12 months500,200
Over 1 year to 3 years219,395
Over 3 years133,795
Total$2,626,090

Average deposits, including brokered deposits, for the year ended December 31, 2021 represented 93% of average earning assets, compared with 91% for the year ended December 31, 2020. Table 16 summarizes average deposits for the past three years.

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Table 16 - Average Total Deposits
For the years ended December 31,
(In thousands)20212020
Non-interest bearing demand deposits$14,687,093$11,537,700
Savings accounts15,753,63012,620,755
NOW, money market and other interest bearing demand accounts25,648,70719,466,357
Certificates of deposit7,013,4867,960,967
Total interest bearing deposits48,415,82340,048,079
Total average deposits$63,102,916$51,585,779

The Corporation had $0.8 billion in brokered deposits at December 31, 2021, which financed approximately 1% of its total assets (December 31, 2020 - $0.8 billion and 1%, respectively). In the event that any of the Corporation’s banking subsidiaries’ regulatory capital ratios fall below those required by a well-capitalized institution or are subject to capital restrictions by the regulators, that banking subsidiary faces the risk of not being able to raise or maintain brokered deposits and faces limitations on the rate paid on deposits, which may hinder the Corporation’s ability to effectively compete in its retail markets and could affect its deposit raising efforts.

Deposits from the public sector represent an important source of funds for the Corporation. As of December 31, 2021, total public sector deposits were $20.3 billion, compared to $15.1 billion at December 31, 2020. Generally, these deposits require that the bank pledge high credit quality securities as collateral; therefore liquidity risks arising from public sector deposit outflows are lower given that the bank receives its collateral in return. This, now unpledged, collateral can either be financed via repurchase agreements or sold for cash. However, there are some timing differences between the time the deposit outflow occurs and when the bank receives its collateral.

At December 31, 2021, management believes that the banking subsidiaries had sufficient current and projected liquidity sources to meet their anticipated cash flow obligations, as well as special needs and off-balance sheet commitments, in the ordinary course of business and have sufficient liquidity resources to address a stress event. Although the banking subsidiaries have historically been able to replace maturing deposits and advances, no assurance can be given that they would be able to replace those funds in the future if the Corporation’s financial condition or general market conditions were to deteriorate. The Corporation’s financial flexibility will be severely constrained if the banking subsidiaries are unable to maintain access to funding or if adequate financing is not available to accommodate future financing needs at acceptable interest rates. The banking subsidiaries also are required to deposit cash or qualifying securities to meet margin requirements. To the extent that the value of securities previously pledged as collateral declines because of market changes, the Corporation will be required to deposit additional cash or securities to meet its margin requirements, thereby adversely affecting its liquidity. Finally, if management is required to rely more heavily on more expensive funding sources to meet its future growth, revenues may not increase proportionately to cover costs. In this case, profitability would be adversely affected.

Bank Holding Companies

The principal sources of funding for the BHCs, which are Popular, Inc. (holding company only) and PNA, include cash on hand, investment securities, dividends received from banking and non-banking subsidiaries, asset sales, credit facilities available from affiliate banking subsidiaries and proceeds from potential securities offerings. Dividends from banking and non-banking subsidiaries are subject to various regulatory limits and authorization requirements that are further described below and that may limit the ability of those subsidiaries to act as a source of funding to the BHCs.

The principal use of these funds includes the repayment of debt, and interest payments to holders of senior debt and junior subordinated deferrable interest (related to trust preferred securities), the payment of dividends to common stockholders and capitalizing its banking subsidiaries.

The BHCs have in the past borrowed in the money markets and in the corporate debt market primarily to finance their non-banking subsidiaries; however, the cash needs of the Corporation’s non-banking subsidiaries other than to repay indebtedness and interest are now minimal. These sources of funding are more costly due to the fact that two out of the three principal credit rating agencies rate the Corporation below “investment grade”, which affects the Corporation’s cost and ability to raise funds in the capital markets.

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The Corporation has an automatic shelf registration statement filed and effective with the Securities and Exchange Commission, which permits the Corporation to issue an unspecified amount of debt or equity securities.

The outstanding balance of notes payable at the BHCs amounted to $496 million at December 31, 2021 and $682 at December 31, 2020.

The contractual maturities of the BHCs notes payable at December 31, 2021 are presented in Table 17.

Table 17 - Distribution of BHC's Notes Payable by Contractual Maturity
Year(In thousands)
2023$297,842
Later years198,292
Total$496,134

Annual debt service at the BHCs is approximately $32 million, and the Corporation’s latest quarterly dividend was $0.45 per share. On February 23, 2022, the Board of Directors of the Corporation declared a $0.55 cash dividend per common share, payable on April 1, 2022. The BHCs liquidity position continues to be adequate with sufficient cash on hand, investments and other sources of liquidity which are expected to be enough to meet all BHCs obligations during the foreseeable future. As of December 31, 2021, the BHCs had cash and money markets investments totaling $292 million, borrowing potential of $157 million from its secured facility with BPPR. In addition to these liquidity sources, the stake in EVERTEC had a market value of $583 million as of December 31, 2021 and it represents an additional source of contingent liquidity.

Non-Banking Subsidiaries

The principal sources of funding for the non-banking subsidiaries include internally generated cash flows from operations, loan sales, repurchase agreements, capital injections and borrowed funds from their direct parent companies or the holding companies. The principal uses of funds for the non-banking subsidiaries include repayment of maturing debt, operational expenses and payment of dividends to the BHCs. The liquidity needs of the non-banking subsidiaries are minimal since most of them are funded internally from operating cash flows or from intercompany borrowings or capital contributions from their holding companies. Popular, Inc. made capital contributions to its wholly owned subsidiary Popular Securities amounting to $9 million during the year 2021 and $10 million on February 24, 2022.

Dividends

During the year ended December 31, 2021, the Corporation declared cash dividend of $1.75 per common share outstanding $ 142.3 million in the aggregate. The dividends for the Corporation’s Series A preferred stock amounted to $1.4 million. During the year ended December 31, 2021, the BHC’s received dividends amounting to $761 million from BPPR, $4 million from PIBI which main source of income is derived from its investment in BHD, $31 million in dividends from its non-banking subsidiaries and $2 million in dividends from EVERTEC. Dividends from BPPR constitute Popular, Inc.’s primary source of liquidity.

Other Funding Sources and Capital

The debt securities portfolio provides an additional source of liquidity, which may be realized through either securities sales or repurchase agreements. The Corporation’s debt securities portfolio consists primarily of liquid U.S. government debt securities, U.S. government sponsored agency debt securities, U.S. government sponsored agency mortgage-backed securities, and U.S. government sponsored agency collateralized mortgage obligations that can be used to raise funds in the repo markets. The availability of the repurchase agreement would be subject to having sufficient unpledged collateral available at the time the transactions are to be consummated, in addition to overall liquidity and risk appetite of the various counterparties. The Corporation’s unpledged debt securities amounted to $3.0 billion at December 31, 2021 and $3.4 billion at December 31, 2020. A substantial portion of these debt securities could be used to raise financing in the U.S. money markets or from secured lending sources.

Additional liquidity may be provided through loan maturities, prepayments and sales. The loan portfolio can also be used to obtain funding in the capital markets. In particular, mortgage loans and some types of consumer loans, have secondary markets which the Corporation could use.

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Off-Balance Sheet arrangements and other commitments

In the ordinary course of business, the Corporation engages in financial transactions that are not recorded on the balance sheet or may be recorded on the balance sheet in amounts that are different than the full contract or notional amount of the transaction. As a provider of financial services, the Corporation routinely enters into commitments with off-balance sheet risk to meet the financial needs of its customers. These commitments may include loan commitments and standby letters of credit. These commitments are subject to the same credit policies and approval process used for on-balance sheet instruments. These instruments involve, to varying degrees, elements of credit and interest rate risk in excess of the amount recognized in the statement of financial position. Refer to Note 24 to the Consolidated Financial Statements for information on the Corporation’s commitments to extent credit and other non-credit commitments.

Other types of off-balance sheet arrangements that the Corporation enters in the ordinary course of business include derivatives, operating leases and provision of guarantees, indemnifications, and representation and warranties. Refer to Note 33 for information on operating leases and to Note 23 for a detailed discussion related to the Corporation’s obligations under credit recourse and representation and warranties arrangements.

The Corporation monitors its cash requirements, including its contractual obligations and debt commitments. As discussed above, liquidity is managed by the Corporation in order to meet its short- and long-term cash obligations. Note 17 to the Consolidated Financial Statements has information on the Corporation’s borrowings by maturity, which amounted to $1.2 billion at December 31, 2021.

Financial information of guarantor and issuers of registered guaranteed securities

The Corporation (not including any of its subsidiaries, “PIHC”) is the parent holding company of Popular North America “PNA” and has other subsidiaries through which it conducts its financial services operations. PNA is an operating, 100% subsidiary of Popular, Inc. Holding Company (“PIHC”) and is the holding company of its wholly-owned subsidiaries: Equity One, Inc. and PB, including PB’s wholly-owned subsidiaries Popular Equipment Finance, LLC, Popular Insurance Agency, U.S.A., and E-LOAN, Inc.

PNA has issued junior subordinated debentures guaranteed by PIHC (together with PNA, the “obligor group”) purchased by statutory trusts established by the Corporation. These debentures were purchased by the statutory trust using the proceeds from trust preferred securities issued to the public (referred to as “capital securities”), together with the proceeds of the related issuances of common securities of the trusts.

PIHC fully and unconditionally guarantees the junior subordinated debentures issued by PNA. PIHC’s obligation to make a guarantee payment may be satisfied by direct payment of the required amounts to the holders of the applicable capital securities or by causing the applicable trust to pay such amounts to such holders. Each guarantee does not apply to any payment of distributions by the applicable trust except to the extent such trust has funds available for such payments. If PIHC does not make interest payments on the debentures held by such trust, such trust will not pay distributions on the applicable capital securities and will not have funds available for such payments. PIHC’s guarantee of PNA’s junior subordinated debentures is unsecured and ranks subordinate and junior in right of payment to all the PIHC’s other liabilities in the same manner as the applicable debentures as set forth in the applicable indentures; and equally with all other guarantees that the PIHC issues. The guarantee constitutes a guarantee of payment and not of collection, which means that the guaranteed party may sue the guarantor to enforce its rights under the respective guarantee without suing any other person or entity.

The principal sources of funding for PIHC and PNA have included dividends received from their banking and non-banking subsidiaries, asset sales and proceeds from the issuance of debt and equity. As further described below, in the Risk to Liquidity section, various statutory provisions limit the amount of dividends an insured depository institution may pay to its holding company without regulatory approval.

The following summarized financial information presents the financial position of the obligor group, on a combined basis at December 31, 2021 and December 31, 2020, and the results of their operations for the period ended December 31, 2021 and December 31, 2020. Investments in and equity in the earnings from the other subsidiaries and affiliates that are not members of the obligor group have been excluded.

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The summarized financial information of the obligor group is presented on a combined basis with intercompany balances and transactions between entities in the obligor group eliminated. The obligor group's amounts due from, amounts due to and transactions with subsidiaries and affiliates have been presented in separate line items, if they are material. In addition, related parties transactions are presented separately.

Table 18 - Summarized Statement of Condition
(In thousands)December 31, 2021December 31, 2020
Assets
Cash and money market investments$291,540$190,830
Investment securities25,69127,630
Accounts receivables from non-obligor subsidiaries17,63416,338
Other loans (net of allowance for credit losses of $96 (2020 - $311))29,34931,162
Investment in equity method investees114,95588,272
Other assets42,25146,547
Total assets$521,420$400,779
Liabilities and Stockholders' deficit
Accounts payable to non-obligor subsidiaries$6,481$3,946
Accounts payable to affiliates and related parties1,254977
Notes payable496,134681,503
Other liabilities97,17279,208
Stockholders' deficit(79,621)(364,855)
Total liabilities and stockholders' deficit$521,420$400,779
Table 19 - Summarized Statement of Operations
For the years ended
(In thousands)December 31, 2021December 31, 2020
Income:
Dividends from non-obligor subsidiaries$792,000$586,000
Interest income from non-obligor subsidiaries and affiliates8482,383
Earnings from investments in equity method investees29,38717,912
Other operating income3,1364,340
Total income$825,371$610,635
Expenses:
Services provided by non-obligor subsidiaries and affiliates (net of reimbursement by subsidiaries for services provided by parent of $162,019 (2020 - $138,729))$13,594$13,191
Other operating expenses33,52429,652
Total expenses$47,118$42,843
Net income$778,253$567,792
During the year ended December 31, 2021, the Obligor group recorded $3.0 million of distribution from its direct equity method investees (2020 - $2.3 million), of which $2.3 million are related to dividend distributions (2020 - $2.3 million). During the year ended December 31, 2020, the Obligor group received dividend distributions from a non-obligor subsidiary amounting $12.5 million which was recorded as a reduction to the investment.

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Risks to Liquidity

Total lines of credit outstanding are not necessarily a measure of the total credit available on a continuing basis. Some of these lines could be subject to collateral requirements, standards of creditworthiness, leverage ratios and other regulatory requirements, among other factors. Derivatives, such as those embedded in long-term repurchase transactions or interest rate swaps, and off-balance sheet exposures, such as recourse, performance bonds or credit card arrangements, are subject to collateral requirements. As their fair value increases, the collateral requirements may increase, thereby reducing the balance of unpledged securities.

The importance of the Puerto Rico market for the Corporation is an additional risk factor that could affect its financing activities. In the case of a deterioration in economic and fiscal conditions in Puerto Rico, the credit quality of the Corporation could be affected and result in higher credit costs. Refer to the Geographic and Government Risk section of this MD&A for some highlights on the current status of the Puerto Rico economy and the ongoing fiscal crisis.

Factors that the Corporation does not control, such as the economic outlook and credit ratings of its principal markets and regulatory changes, could also affect its ability to obtain funding. In order to prepare for the possibility of such scenario, management has adopted contingency plans for raising financing under stress scenarios when important sources of funds that are usually fully available are temporarily unavailable. These plans call for using alternate funding mechanisms, such as the pledging of certain asset classes and accessing secured credit lines and loan facilities put in place with the FHLB and the FRB.

The credit ratings of Popular’s debt obligations are a relevant factor for liquidity because they impact the Corporation’s ability to borrow in the capital markets, its cost and access to funding sources. Credit ratings are based on the financial strength, credit quality and concentrations in the loan portfolio, the level and volatility of earnings, capital adequacy, the quality of management, geographic concentration in Puerto Rico, the liquidity of the balance sheet, the availability of a significant base of core retail and commercial deposits, and the Corporation’s ability to access a broad array of wholesale funding sources, among other factors.

Furthermore, various statutory provisions limit the amount of dividends an insured depository institution may pay to its holding company without regulatory approval. A member bank must obtain the approval of the Federal Reserve Board for any dividend, if the total of all dividends declared by the member bank during the calendar year would exceed the total of its net income for that year, combined with its retained net income for the preceding two years, after considering those years’ dividend activity, less any required transfers to surplus or to a fund for the retirement of any preferred stock. During the year ended December 31, 2021, BPPR declared cash dividends of $761 million. At December 31, 2021, BPPR would have needed to obtain prior approval of the Federal Reserve Board before declaring a dividend due to its declared dividend activity and transfers to statutory reserves over the three year’s ended December 31, 2021. In addition, a member bank may not declare or pay a dividend in an amount greater than its undivided profits as reported in its Report of Condition and Income, unless the member bank has received the approval of the Federal Reserve Board. A member bank also may not permit any portion of its permanent capital to be withdrawn unless the withdrawal has been approved by the Federal Reserve Board. Pursuant to these requirements, PB may not declare or pay a dividend without the prior approval of the Federal Reserve Board and the NYSDFS. The ability of a bank subsidiary to up-stream dividends to its BHC could thus be impacted by its financial performance, thus potentially limiting the amount of cash moving up to the BHCs from the banking subsidiaries. This could, in turn, affect the BHCs ability to declare dividends on its outstanding common and preferred stock, for example.

The Corporation’s banking subsidiaries have historically not used unsecured capital market borrowings to finance its operations, and therefore are less sensitive to the level and changes in the Corporation’s overall credit ratings.

Obligations Subject to Rating Triggers or Collateral Requirements

The Corporation’s banking subsidiaries currently do not use borrowings that are rated by the major rating agencies, as these banking subsidiaries are funded primarily with deposits and secured borrowings. The banking subsidiaries had $9 million in deposits at December 31, 2021 that are subject to rating triggers.

In addition, certain mortgage servicing and custodial agreements that BPPR has with third parties include rating covenants. In the event of a credit rating downgrade, the third parties have the right to require the institution to engage a substitute cash custodian for escrow deposits and/or increase collateral levels securing the recourse obligations. Also, as discussed in Note 23 to the Consolidated Financial Statements, the Corporation services residential mortgage loans subject to credit recourse provisions. Certain contractual agreements require the Corporation to post collateral to secure such recourse obligations if the institution’s

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required credit ratings are not maintained. Collateral pledged by the Corporation to secure recourse obligations amounted to approximately $32 million at December 31, 2021. The Corporation could be required to post additional collateral under the agreements. Management expects that it would be able to meet additional collateral requirements if and when needed. The requirements to post collateral under certain agreements or the loss of escrow deposits could reduce the Corporation’s liquidity resources and impact its operating results.

Credit Risk

Geographic and Government Risk

The Corporation is exposed to geographic and government risk. The Corporation’s assets and revenue composition by geographical area and by business segment reporting are presented in Note 33 to the Consolidated Financial Statements.

Commonwealth of Puerto Rico

A significant portion of our financial activities and credit exposure is concentrated in the Commonwealth of Puerto Rico (the “Commonwealth” or “Puerto Rico”), which faces severe economic and fiscal challenges.

COVID-19 Pandemic

On December 2019, a novel strain of coronavirus (COVID-19) surfaced in Wuhan, China and has since spread globally to other countries and jurisdictions, including the mainland United States and Puerto Rico. In March 2020, the World Health Organization declared COVID-19 a pandemic. The pandemic has significantly disrupted and negatively impacted the global economy, disrupted global supply chains, created significant volatility in financial markets, and increased unemployment levels worldwide, including in the markets in which we do business.

In Puerto Rico, former Governor Wanda Vázquez issued an executive order in March 2020 declaring a health emergency, ordering residents to shelter in place, implementing a mandatory curfew, and requiring the closure of non-essential businesses. Although the most restrictive measures have been eased or lifted, allowing for the gradual reopening of the economy, certain measures remain in place and additional measures may be implemented in the future as a result of a resurgence in the spread of the virus or new strains of the virus. Since the beginning of the pandemic, most businesses have had to make significant adjustments to protect customers and employees, including transitioning to telework and suspending or modifying certain operations in compliance with health and safety guidelines. The Puerto Rico Legislative Assembly enacted legislation in April 2020 requiring financial institutions to offer moratoriums on consumer financial products to clients impacted by the COVID-19 pandemic, which was effective through August 2020. The Federal Government has also approved several economic stimulus measures that seek to cushion the economic fallout of the pandemic, including providing direct subsidies, expanding eligibility for and increasing unemployment benefits and guaranteeing through the SBA PPP loans to small and medium businesses.

The COVID-19 pandemic and the restrictions imposed to curb the spread of the disease have had and may continue to have a material adverse effect on economic activity worldwide, including in Puerto Rico. The extent to which the COVID-19 pandemic will continue to adversely affect economic activity will depend on future developments, which are highly uncertain and difficult to predict, including the scope and duration of the pandemic (including the appearance of new strains of the virus), the restrictions imposed by governmental authorities and other third parties in response to the same, the pace of global vaccination efforts, and the amount of federal and local assistance offered to offset the impact of the pandemic. Pursuant to the 2022 Fiscal Plan (as defined below), economic stimulus measures have more than offset the estimated income loss due to reduced economic activity in Puerto Rico and are estimated to have caused a temporary increase in personal income on a net basis. However, there can be no assurance that these measures will be sufficient to offset the pandemic’s economic impact in the medium- and long-term.

Economic Performance

The Commonwealth’s economy entered a recession in the fourth quarter of fiscal year 2006 and its gross national product (“GNP”) contracted (in real terms) every fiscal year between 2007 and 2018, with the exception of fiscal year 2012. Pursuant to the latest Puerto Rico Planning Board (the “Planning Board”) estimates, dated March 2021, the Commonwealth’s real GNP increased by 1.8%

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in fiscal year 2019 due to the influx of federal funds and private insurance payments to repair damage caused by Hurricanes Irma and María. However, the Planning Board estimates that the Commonwealth’s real GNP decreased by approximately 3.2% in fiscal year 2020 due primarily to the adverse impact of the COVID-19 pandemic and the measures taken by the government in response to the same. The Planning Board projected that the negative effects of COVID-19 would continue through fiscal year 2021, resulting in a contraction in real GNP of approximately -2%, followed by 0.8% GNP growth in the current fiscal year.

Fiscal Crisis

The Commonwealth’s central government and many of its instrumentalities, public corporations and municipalities continue to face significant fiscal challenges, which have been primarily the result of economic contraction, persistent and significant budget deficits, a high debt burden, unfunded legacy obligations, and lack of access to the capital markets, among other factors. As a result, the Commonwealth and certain of its instrumentalities have been unable to make debt service payments on their outstanding bonds and notes since 2016. The escalating fiscal and economic crisis and imminent widespread defaults prompted the U.S. Congress to enact the Puerto Rico Oversight, Management, and Economic Stability Act (“PROMESA”) in June 2016. As further discussed below under “Pending Title III Proceedings,” the Commonwealth and several of its instrumentalities are currently in the process of restructuring their debts through the debt restructuring mechanisms provided by PROMESA.

PROMESA

PROMESA, among other things, created a seven-member federally-appointed oversight board (the “Oversight Board”) with ample powers over the fiscal and economic affairs of the Commonwealth, its public corporations, instrumentalities and municipalities and established two mechanisms for the restructuring of the obligations of such entities. Pursuant to PROMESA, the Oversight Board will remain in place until market access is restored and balanced budgets, in accordance with modified accrual accounting, are produced for at least four consecutive years. In August 2016, President Obama appointed the seven original voting members of the Oversight Board through the process established in PROMESA, which authorizes the President to select the members from several lists required to be submitted by congressional leaders. In 2020, when President Donald Trump reappointed three of the original members and appointed four new members to the Oversight Board.

In October 2016, the Oversight Board designated the Commonwealth and all of its public corporations and instrumentalities as “covered entities” under PROMESA. The only Commonwealth government entities that were not subject to such initial designation were the Commonwealth’s municipalities. In May 2019, however, the Oversight Board designated all of the Commonwealth’s municipalities as covered entities. At the Oversight Board’s request, covered entities are required to submit fiscal plans and annual budgets to the Oversight Board for its review and approval. They are also required to seek Oversight Board approval to issue, guarantee or modify their debts and to enter into contracts with an aggregate value of $10 million or more. Finally, covered entities are potentially eligible to avail themselves of the debt restructuring processes provided by PROMESA. For additional discussion of risk factors related to the Puerto Rico fiscal challenges, see “Part I – Item 1A – Risk Factors” in this Form 10-K.

Fiscal Plans

Commonwealth Fiscal Plan. The Oversight Board has certified several fiscal plans for the Commonwealth since 2017. The most recent fiscal plan for the Commonwealth certified by the Oversight Board is dated January 27, 2022 (the “2022 Fiscal Plan”).

Pursuant to the 2022 Fiscal Plan, while the COVID-19 pandemic and the measures taken in response to the same severely reduced economic activity and caused an unprecedented increase in unemployment in Puerto Rico, pandemic-related federal and local stimulus funding have more than offset the estimated income loss due to reduced economic activity and are estimated to have caused a temporary increase in personal income on a net basis. The 2022 Fiscal Plan’s economic projections incorporate adjustments for these short-term income effects for purposes of estimating tax receipts. For example, the 2022 Fiscal Plan estimates that, for fiscal years 2022 and 2023, real GNP will grow 2.6% and 0.9%, respectively, but projects that growth adjusted for income effects for such years will be approximately 5.2% and 0.6%, respectively.

The 2022 Fiscal Plan incorporates the debt service costs of the Commonwealth’s restructured debt as contemplated by the Plan of Adjustment (as defined and further explained below). Therefore, it projects an unrestricted surplus after debt service average of $1 billion annually between fiscal years 2022 to 2031. This surplus declines over time as federal disaster relief funding slows, nominal GNP growth declines, revenues decline, and healthcare expenditures rise. The 2022 Fiscal Plan estimates that fiscal measures

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could drive approximately $6.3 billion in savings and extra revenue over fiscal years 2022 through 2026 and that structural reforms could drive a cumulative 0.90% increase in growth by fiscal year 2051 (equal to approximately $33 billion).

The 2022 Fiscal Plan provides for the gradual reduction and the ultimate elimination of Commonwealth budgetary subsidies to municipalities, which constitute a material portion of the operating revenues of some municipalities. Since fiscal year 2017, Commonwealth appropriations to municipalities have decreased by approximately 64% (from approximately $370 million in fiscal year 2017 to approximately $132 million in fiscal year 2020). In response to the COVID-19 crisis, reductions in appropriations to municipalities were paused in fiscal year 2021. Municipalities have also received extraordinary appropriations and other funds from federally-funded programs during the current fiscal year, which has helped temporarily offset the impact of the reduced Commonwealth support. However, the 2022 Fiscal Plan contemplates additional reductions in appropriations to municipalities starting in fiscal year 2022, before eventually phasing out all appropriations in fiscal year 2025. Further, while the Commonwealth had enacted legislation in 2019 suspending the municipality’s obligations to contribute to the Commonwealth’s health plan and pay-as-you go retirement system, such legislation was challenged by the Oversight Board and eventually declared null by the Title III court in April 2020. As a result, municipalities are required to cover their own employees’ healthcare costs and retirement benefits and had to reimburse the Commonwealth for such costs corresponding to the period during which the law was in effect. Finally, the 2022 Fiscal Plan notes that municipalities have made little or no progress towards implementing fiscal discipline required to reduce reliance on Commonwealth appropriations and that this lack of fiscal management threatens the ability of municipalities to provide necessary services, such as health, sanitation, public safety, and emergency services to their residents, forcing them to prioritize expenditures.

Other Fiscal Plans. Pursuant to PROMESA, the Oversight Board has also requested and certified fiscal plans for several public corporations and instrumentalities. The certified fiscal plan for the Puerto Rico Electric Power Authority (“PREPA”), Puerto Rico’s electric power utility, contemplated the transformation of Puerto Rico’s electric system through, among other things, the establishment of a public-private partnership with respect to PREPA’s transmission and distribution system (the “T&D System”), and calls for significant structural reforms at PREPA. The procurement process for the establishment of a public-private partnership with respect to the T&D System was completed in June 2020. The selected proponent, LUMA Energy LLC (“LUMA”), and PREPA entered into a 15-year agreement whereby, since June 1, 2021, LUMA is responsible for operating, maintaining and modernizing the T&D System.

On April 23, 2021, the Oversight Board certified the latest version of the fiscal plan (the “CRIM Fiscal Plan”) for the Municipal Revenue Collection Center (“CRIM”), the government entity responsible for collecting property taxes and distributing them among the municipalities. The CRIM Fiscal Plan outlines a series of measures centered around improving the competitiveness of Puerto Rico’s property tax regime and the enhancement of property tax collections, including identifying and appraising new properties as well as improvements to existing properties, and implementing operational and technological initiatives.

Pending Title III Proceedings

On May 3, 2017, the Oversight Board, on behalf of the Commonwealth, filed a petition in the U.S. District Court to restructure the Commonwealth’s liabilities under Title III of PROMESA. The Oversight Board subsequently filed analogous petitions with respect to the Puerto Rico Sales Tax Financing Corporation (“COFINA”), the Employees Retirement System of the Government of the Commonwealth of Puerto Rico (“ERS”), the Puerto Rico Highways and Transportation Authority, PREPA and the Puerto Rico Public Buildings Authority (“PBA”). On February 12, 2019, the government completed a restructuring of COFINA’s debts pursuant to a plan of adjustment confirmed by the U.S. District Court.

On November 3, 2021, the Oversight Board filed the Eighth Amended Title III Joint Plan of Adjustment for the Commonwealth, et. al. (the “Plan of Adjustment”) in the pending debt restructuring proceedings under Title III of PROMESA. The Plan of Adjustment seeks to restructure approximately $35 billion of debt and other claims against the Commonwealth, PBA and ERS. In October 2021, the Commonwealth’s government enacted legislation establishing the framework for the issuance of new securities by the Commonwealth in connection with the Plan of Adjustment. On January 18, 2022, the U.S. District Court confirmed the Plan of Adjustment, which is expected to become effective on or about March 15, 2022 upon the satisfaction of certain conditions to effectiveness.

Exposure of the Corporation

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The credit quality of BPPR’s loan portfolio reflects, among other things, the general economic conditions in Puerto Rico and other adverse conditions affecting Puerto Rico consumers and businesses. The effects of the prolonged recession have been reflected in limited loan demand, an increase in the rate of foreclosures and delinquencies on loans granted in Puerto Rico. While PROMESA provided a process to address the Commonwealth’s fiscal crisis, the complexity and uncertainty of the Title III proceedings for the Commonwealth and various of its instrumentalities and the adjustment measures required by the fiscal plans still present significant economic risks. In addition, the COVID-19 outbreak has affected many of our individual customers and customers’ businesses. This, when added to Puerto Rico’s ongoing fiscal crisis and recession, could cause credit losses that adversely affect us and may negatively affect consumer confidence, result in reductions in consumer spending, and adversely impact our interest and non-interest revenues. If global or local economic conditions worsen or the Government of Puerto Rico and the Oversight Board are unable to adequately manage the Commonwealth’s fiscal and economic challenges, including by controlling the COVID-19 pandemic and consummating an orderly restructuring of the Commonwealth’s debt obligations while continuing to provide essential services, these adverse effects could continue or worsen in ways that we are not able to predict.

At December 31, 2021, the Corporation’s direct exposure to the Puerto Rico government’s instrumentalities and municipalities totaled $367 million of which $349 million were outstanding, compared to $377 million at December 31, 2020 which was fully outstanding on such date. Further deterioration of the Commonwealth’s fiscal and economic situation could adversely affect the value of our Puerto Rico government obligations, resulting in losses to us. Of the amount outstanding, $319 million consists of loans and $30 million are securities ($342 million and $35 million, respectively, at December 31, 2020). Substantially all of the amount outstanding at December 31, 2021 were obligations from various Puerto Rico municipalities. In most cases, these were “general obligations” of a municipality, to which the applicable municipality has pledged its good faith, credit and unlimited taxing power, or “special obligations” of a municipality, to which the applicable municipality has pledged other revenues. At December 31, 2021, 75% of the Corporation’s exposure to municipal loans and securities was concentrated in the municipalities of San Juan, Guaynabo, Carolina and Bayamón. On July 1, 2021, the Corporation received scheduled principal payments amounting to $32 million from various obligations from Puerto Rico municipalities. For additional discussion of the Corporation’s direct exposure to the Puerto Rico government and its instrumentalities and municipalities, refer to Note 24 – Commitments and Contingencies.

In addition, at December 31, 2021, the Corporation had $275 million in loans insured or securities issued by Puerto Rico governmental entities, but for which the principal source of repayment is non-governmental ($317 million at December 31, 2020). These included $232 million in residential mortgage loans insured by the Puerto Rico Housing Finance Authority (“HFA”), a governmental instrumentality that has been designated as a covered entity under PROMESA (December 31, 2020 - $260 million). These mortgage loans are secured by first mortgages on Puerto Rico residential properties and the HFA insurance covers losses in the event of a borrower default and upon the satisfaction of certain other conditions. The Corporation also had, at December 31, 2021, $43 million in bonds issued by HFA which are secured by second mortgage loans on Puerto Rico residential properties, and for which HFA also provides insurance to cover losses in the event of a borrower default, and upon the satisfaction of certain other conditions (December 31, 2020 - $46 million). In the event that the mortgage loans insured by HFA and held by the Corporation directly or those serving as collateral for the HFA bonds default and the collateral is insufficient to satisfy the outstanding balance of these loans, HFA’s ability to honor its insurance will depend, among other factors, on the financial condition of HFA at the time such obligations become due and payable. The Corporation does not consider the government guarantee when estimating the credit losses associated with this portfolio. Although the Governor is currently authorized by local legislation to impose a temporary moratorium on the financial obligations of the HFA, a moratorium on such obligations has not been imposed as of the date hereof.

BPPR’s commercial loan portfolio also includes loans to private borrowers who are service providers, lessors, suppliers or have other relationships with the government. These borrowers could be negatively affected by the Commonwealth’s fiscal crisis and the ongoing Title III proceedings under PROMESA described above. Similarly, BPPR’s mortgage and consumer loan portfolios include loans to government employees and retirees, which could also be negatively affected by fiscal measures such as employee layoffs or furloughs or reductions in pension benefits.

BPPR also has a significant amount of deposits from the Commonwealth, its instrumentalities, and municipalities. The amount of such deposits may fluctuate depending on the financial condition and liquidity of such entities, as well as on the ability of BPPR to maintain these customer relationships.

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The Corporation may also have direct exposure with regards to avoidance and other causes of action initiated by the Oversight Board on behalf of the Commonwealth or other Title III debtors. For additional information regarding such exposure, refer to Note 24 of the Consolidated Financial Statements.

United States Virgin Islands

The Corporation has operations in the United States Virgin Islands (the “USVI”) and has credit exposure to USVI government entities.

The USVI has been experiencing a number of fiscal and economic challenges, which have been and maybe be further exacerbated as a result of the effects of the COVID-19 pandemic, and which could adversely affect the ability of its public corporations and instrumentalities to service their outstanding debt obligations. PROMESA does not apply to the USVI and, as such, there is currently no federal legislation permitting the restructuring of the debts of the USVI and its public corporations and instrumentalities.

To the extent that the fiscal condition of the USVI continues to deteriorate, the U.S. Congress or the Government of the USVI may enact legislation allowing for the restructuring of the financial obligations of USVI government entities or imposing a stay on creditor remedies, including by making PROMESA applicable to the USVI.

At December 31, 2021, the Corporation has operations in the United States Virgin Islands (the “USVI”) and has approximately $70 million in direct exposure to USVI government entities (December 31, 2020 - $105 million). The USVI has been experiencing a number of fiscal and economic challenges that could adversely affect the ability of its public corporations and instrumentalities to service their outstanding debt obligations.

British Virgin Islands

The Corporation has operations in the British Virgin Islands (“BVI”), which has been negatively affected by the COVID-19 pandemic, particularly as a reduction in the tourism activity which accounts for a significant portion of its economy. Although the Corporation has no significant exposure to a single borrower in the BVI, at December 31, 2021 it has a loan portfolio amounting to approximately $221 million comprised of various retail and commercial clients, compared to a loan portfolio of $251 million at December 31, 2020, which included a $19 million loan with the BVI Government that was paid off during the second quarter of 2021.

U.S. Government

As further detailed in Notes 6 and 7 to the Consolidated Financial Statements, a substantial portion of the Corporation’s investment securities represented exposure to the U.S. Government in the form of U.S. Government sponsored entities, as well as agency mortgage-backed and U.S. Treasury securities. In addition, $1.6 billion of residential mortgages, $353 million of SBA loans under the PPP and $67 million commercial loans were insured or guaranteed by the U.S. Government or its agencies at December 31, 2021 (compared to $1.8 billion, $1.3 billion and $60 million, respectively, at December 31, 2020).

Non-Performing Assets

Non-performing assets (“NPAs”) include primarily past-due loans that are no longer accruing interest, renegotiated loans, and real estate property acquired through foreclosure. A summary, including certain credit quality metrics, is presented in Table 20.

During 2021, the Corporation continued to exhibit strong credit quality and low credit costs, with low level of NCOs and decreasing NPLs, outperforming pre-pandemic trends. These improvements have been aided by the significant government stimulus and the rebound of the economy, as well as payoffs related to troubled loan resolutions. We continue to closely monitor COVID-19 pandemic related risks on borrower performance and changes in the pace of economic recovery as new variants continue to emerge. However, management believes that the improvement over the last few years in the risk profile of the Corporation’s loan portfolios positions Popular to operate successfully under the current environment.

Total NPAs decreased by $191 million when compared with December 31, 2020. Total non-performing loans held-in-portfolio (“NPLs”) decreased by $190 million from December 31, 2020. BPPR’s NPLs decreased by $186 million, mainly driven by lower

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commercial, mortgage, and construction NPLs by $84 million, $80 million, and $21 million, respectively. The commercial and construction NPLs decrease reflects payoffs related to troubled loan resolutions, and loans that were returned to accrual status during the period. The mortgage NPLs decrease was mainly due to the combined effects of collection efforts, increased foreclosure activity and the on-going low levels of early delinquency compared with pre-pandemic trends. Popular U.S. NPLs decreased by $4 million from December 31, 2020, mostly related to a $7 million construction loan sold and lower consumer NPLs by $3 million, in part offset by mortgage NPLs increase by $7 million, mostly driven by loans that did not resume payment at the end of the COVID-related deferral period. At December 31, 2021, the ratio of NPLs to total loans held-in-portfolio was 1.9% compared to 2.5% in the fourth quarter of 2020. Other real estate owned loans (“OREOs”) increased by $2 million, mostly related to end of the foreclosure moratorium period.

At December 31, 2021, NPLs secured by real estate amounted to $428 million in the Puerto Rico operations and $31 million in Popular U.S. These figures were $630 million and $34 million, respectively, at December 31, 2020.

The Corporation’s commercial loan portfolio secured by real estate (“CRE”) amounted to $8.4 billion at December 31, 2021, of which $1.8 billion was secured with owner occupied properties, compared with $7.8 billion and $1.9 billion, respectively, at December 31, 2020. CRE NPLs amounted to $77 million at December 31, 2021, compared with $173 million at December 31, 2020. The CRE NPL ratios for the BPPR and Popular U.S. segments were 1.95% and 0.04%, respectively, at December 31, 2021, compared with 4.51% and 0.07%, respectively, at December 31, 2020.

In addition to the NPLs included in Table 20, at December 31, 2021, there were $214 million of performing loans, mostly commercial loans, which in management’s opinion, are currently subject to potential future classification as non-performing (December 31, 2020 - $228 million).

For the year ended December 31, 2021, total inflows of NPLs held-in-portfolio, excluding consumer loans, decreased by approximately $132 million, when compared to the inflows for the same period in 2020. Inflows of NPLs held-in-portfolio at the BPPR segment decreased by $129 million compared to the same period in 2020, driven by lower mortgage inflows by $114 million. Inflows of NPLs held-in-portfolio at the Popular U.S. segment decreased by $3 million from the same period in 2020.

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Table 20 - Non-Performing Assets
December 31, 2021December 31, 2020
(Dollars in thousands)BPPRPopular U.S.Popular, Inc.BPPRPopular U.S.Popular, Inc.
Non-accrual loans:
Commercial$120,047$5,532$125,579$204,092$5,988$210,080
Construction485-48521,4977,56029,057
Leasing3,102-3,1023,441-3,441
Mortgage333,88721,969355,856414,34314,864429,207
Auto23,085-23,08515,736-15,736
Consumer33,6836,08739,77041,2688,98550,253
Total non-performing loans held-in-portfolio514,28933,588547,877700,37737,397737,774
Non-performing loans held-for-sale[1]----2,7382,738
Other real estate owned ("OREO")83,6181,45985,07781,5121,63483,146
Total non-performing assets$597,907$35,047$632,954$781,889$41,769$823,658
Accruing loans past-due 90 days or more[2]$480,649$118$480,767$1,028,061$3$1,028,064
Non-performing loans to loans held-in-portfolio1.87%2.51%
Interest lost$38,123$45,040
[1] There were no non-performing loans held-for-sale as of December 31, 2021 (December 31, 2020 - $3 million in commercial loans).
[2] It is the Corporation’s policy to report delinquent residential mortgage loans insured by FHA or guaranteed by the VA as accruing loans past due 90 days or more as opposed to non-performing since the principal repayment is insured. The balance of these loans includes $13 million at December 31, 2021 related to the rebooking of loans previously pooled into GNMA securities, in which the Corporation had a buy-back option as further described below (December 31, 2020 - $57 million). Under the GNMA program, issuers such as BPPR have the option but not the obligation to repurchase loans that are 90 days or more past due. For accounting purposes, these loans subject to the repurchase option are required to be reflected (rebooked) on the financial statements of BPPR with an offsetting liability. These balances include $304 million of residential mortgage loans insured by FHA or guaranteed by the VA that are no longer accruing interest as of December 31, 2021 (December 31, 2020 - $329 million). Furthermore, the Corporation has approximately $50 million in reverse mortgage loans which are guaranteed by FHA, but which are currently not accruing interest. Due to the guaranteed nature of the loans, it is the Corporation's policy to exclude these balances from non-performing assets (December 31, 2020 - $60 million).

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Table 21 - Activity in Non-Performing Loans Held-in-Portfolio (Excluding Consumer Loans)
For the year ended December 31, 2021
(In thousands)BPPRPopular U.S.Popular, Inc.
Beginning balance$639,932$28,412$668,344
Plus:
New non-performing loans234,25851,494285,752
Advances on existing non-performing loans-8484
Less:
Non-performing loans transferred to OREO(34,419)-(34,419)
Non-performing loans charged-off(35,963)(1,592)(37,555)
Loans returned to accrual status / loan collections(349,389)(42,124)(391,513)
Loans transferred to held-for-sale-(8,773)(8,773)
Ending balance NPLs$454,419$27,501$481,920
Table 22 - Activity in Non-Performing Loans Held-in-Portfolio (Excluding Consumer Loans)
For the year ended December 31, 2020
(In thousands)BPPRPopular U.S.Popular, Inc.
Beginning balance$431,082$16,621$447,703
Transition of PCI to PCD loans under CECL245,70318,547264,250
Plus:
New non-performing loans362,78654,092416,878
Advances on existing non-performing loans-825825
Less:
Non-performing loans transferred to OREO(11,762)-(11,762)
Non-performing loans charged-off(44,675)(3,204)(47,879)
Loans returned to accrual status / loan collections(343,202)(47,790)(390,992)
Loans transferred to held-for-sale-(10,679)(10,679)
Ending balance NPLs$639,932$28,412$668,344

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Table 23 - Activity in Non-Performing Commercial Loans Held-In-Portfolio
For the year ended December 31, 2021
(In thousands)BPPRPopular U.S.Popular, Inc.
Beginning balance - NPLs$204,092$5,988$210,080
Plus:
New non-performing loans57,13213,51070,642
Advances on existing non-performing loans-5252
Less:
Non-performing loans transferred to OREO(9,261)-(9,261)
Non-performing loans charged-off(14,935)(1,042)(15,977)
Loans returned to accrual status / loan collections(116,981)(11,203)(128,184)
Loans transferred to held-for-sale-(1,773)(1,773)
Ending balance - NPLs$120,047$5,532$125,579
Table 24 - Activity in Non-Performing Commercial Loans Held-in-Portfolio
For the year ended December 31, 2020
(In thousands)BPPRPopular U.S.Popular, Inc.
Beginning balance - NPLs$147,2555,504$152,759
Transition of PCI to PCD loans under CECL112,51718,547131,064
Plus:
New non-performing loans50,83415,49666,330
Advances on existing non-performing loans-633633
Less:
Non-performing loans transferred to OREO(2,304)-(2,304)
Non-performing loans charged-off(23,755)(1,646)(25,401)
Loans returned to accrual status / loan collections(80,455)(21,867)(102,322)
Loans transferred to held-for-sale-(10,679)(10,679)
Ending balance - NPLs$204,092$5,988$210,080
Table 25 - Activity in Non-Performing Construction Loans Held-In-Portfolio
For the year ended December 31, 2021
(In thousands)BPPRPopular U.S.Popular, Inc.
Beginning balance - NPLs$21,497$7,560$29,057
Plus:
New non-performing loans48112,14112,622
Less:
Non-performing loans charged-off(6,620)(523)(7,143)
Loans returned to accrual status / loan collections(14,873)(12,178)(27,051)
Loans in accrual status transfer to held-for-sale-(7,000)(7,000)
Ending balance - NPLs$485$-$485

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Table 26 - Activity in Non-Performing Construction Loans Held-in-Portfolio
For the year ended December 31, 2020
(In thousands)BPPRPopular U.S.Popular, Inc.
Beginning balance - NPLs$119$26$145
Plus:
New non-performing loans21,5149,06930,583
Less:
Non-performing loans charged-off-(1,509)(1,509)
Loans returned to accrual status / loan collections(136)(26)(162)
Ending balance - NPLs$21,497$7,560$29,057
Table 27 - Activity in Non-Performing Mortgage Loans Held-in-Portfolio
For the year ended December 31, 2021
(In thousands)BPPRPopular U.S.Popular, Inc.
Beginning balance - NPLs$414,343$14,864$429,207
Plus:
New non-performing loans176,64525,843202,488
Advances on existing non-performing loans-3232
Less:
Non-performing loans transferred to OREO(25,158)-(25,158)
Non-performing loans charged-off(14,408)(27)(14,435)
Loans returned to accrual status / loan collections(217,535)(18,743)(236,278)
Ending balance - NPLs$333,887$21,969$355,856
Table 28 - Activity in Non-Performing Mortgage Loans Held-in-Portfolio
For the year ended December 31, 2020
(In thousands)BPPRPopular U.S.Popular, Inc.
Beginning balance - NPLs$283,708$11,091$294,799
Transition of PCI to PCD loans under CECL133,186-133,186
Plus:
New non-performing loans290,43829,527319,965
Advances on existing non-performing loans-192192
Less:
Non-performing loans transferred to OREO(9,458)-(9,458)
Non-performing loans charged-off(20,920)(49)(20,969)
Loans returned to accrual status / loan collections(262,611)(25,897)(288,508)
Ending balance - NPLs$414,343$14,864$429,207

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Loan Delinquencies

Another key measure used to evaluate and monitor the Corporation’s asset quality is loan delinquencies. Loans delinquent 30 days or more and delinquencies, as a percentage of their related portfolio category at December 31, 2021 and 2020, are presented below.

Table 29 - Loan Delinquencies
(Dollars in thousands)20212020
Loans delinquent 30 days or moreTotal loansTotal delinquencies as a percentage of total loansLoans delinquent 30 days or moreTotal loansTotal delinquencies as a percentage of total loans
Commercial$161,251$13,732,7011.17%$249,484$13,614,3101.83%
Construction485716,2200.0750,369926,2085.44
Leasing14,3791,381,3191.0414,0091,197,6611.17
Mortgage [1]1,141,0827,427,19615.361,775,9027,890,68022.51
Consumer173,8965,983,1212.91179,7895,756,3373.12
Loans held-for-sale-59,168-3,10899,4553.13
Total$1,491,093$29,299,7255.09%$2,272,661$29,484,6517.71%
[1]Loans delinquent 30 days or more includes $0.6 billion of residential mortgage loans insured by FHA or guaranteed by the VA as of December 31, 2021 (December 31, 2020 - $1.1 billion). Refer to Note 8 to the Consolidated Financial Statements for additional information of guaranteed loans.

Allowance for Credit Losses (“ACL”)

The Corporation adopted the new CECL accounting standard effective on January 1, 2020. The allowance for credit losses (“ACL”), represents management’s estimate of expected credit losses through the remaining contractual life of the different loan segments, impacted by expected prepayments. The ACL is maintained at a sufficient level to provide for estimated credit losses on collateral dependent loans as well as troubled debt restructurings separately from the remainder of the loan portfolio. The Corporation’s management evaluates the adequacy of the ACL on a quarterly basis. In this evaluation, management considers current conditions, macroeconomic economic expectations through a reasonable and supportable period, historical loss experience, portfolio composition by loan type and risk characteristics, results of periodic credit reviews of individual loans, and regulatory requirements, amongst other factors.

The Corporation must rely on estimates and exercise judgment regarding matters where the ultimate outcome is unknown, such as economic developments affecting specific customers, industries, or markets. Other factors that can affect management’s estimates are recalibration of statistical models used to calculate lifetime expected losses, changes in underwriting standards, financial accounting standards and loan impairment measurements, among others. Changes in the financial condition of individual borrowers, in economic conditions, and in the condition of the various markets in which collateral may be sold, may also affect the required level of the allowance for credit losses. Consequently, the business financial condition, liquidity, capital, and results of operations could also be affected.

At December 31, 2021, the allowance for credit losses amounted to $695 million, a decrease of $201 million, when compared with December 31, 2020, mainly prompted by improvements in credit quality and the macroeconomic outlook. Since the December 31, 2020, scenarios, updated economic assumptions have included a more optimistic view of the economy, prompting substantial reductions in reserves across different portfolios, also contributing to lower qualitative reserves. Given that any one economic outlook is inherently uncertain, the Corporation leverages multiple scenarios to estimate its ACL. The baseline scenario continues to be assigned the highest probability, followed by the pessimistic scenario. During the fourth quarter of 2021, in response to recent events that impacted both epidemiological and fiscal assumptions, the weight assigned to the pessimistic scenario was increased, contributing to an increase of approximately $13 million in reserves.

The ACL for BPPR decreased by $146 million to $594 million, when compared to December 31, 2020. The ACL for Popular U.S. decreased by $55 million to $101 million, when compared to December 31, 2020. The decrease in ACL was mainly driven by

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continued borrower performance and improvements in the macroeconomic outlook, coupled with releases of qualitative reserves. The current baseline forecast continues to show a favorable economic scenario. The 2022 expected GDP growth rate for Puerto Rico is approximately 4%, with the unemployment rate expected to average around 7.4% for the year. In the case of the United States, the baseline scenario expects GDP growth for 2022 of approximately 4.6%, with unemployment rate expected to average around 3.7%. For 2023 both regions expect GDP growth with average unemployment rate levels remaining stable in comparison to 2022.

The provision for credit losses for the year ended December 31, 2021, amounted to a benefit of $183.3 million, a favorable variance of $465.7 million from the same period in the prior year, mainly driven by the abovementioned improvements in credit quality and the macroeconomic outlook, and lower NCOs. Refer to Note 9 – Allowance for credit losses – loans held-in-portfolio, and to the Provision for Credit Losses section of this MD&A for additional information.

The following table presents net charge-offs to average loans held-in-portfolio (“HIP”) ratios by loan category for the years ended December 31, 2021 and 2020:

Table 30 - Net Charge-Offs (Recoveries) to Average Loans HIP
December 31, 2021December 31, 2020
BPPRPopular U.S.Popular Inc.BPPRPopular U.S.Popular Inc.
Commercial(0.24)%(0.02)%(0.15)%0.21%(0.04)%0.11%
Construction1.27(0.02)0.19(0.57)0.04(0.07)
Mortgage0.04-0.040.32-0.27
Leasing0.11-0.110.66-0.66
Consumer0.580.990.602.443.072.48
Total0.09%0.01%0.07%0.85%0.13%0.66%

NCOs for the year ended December 31, 2021 amounted to $20.7 million, decreasing by $165.7 million when compared to the same period in 2020. The BPPR segment decreased by $156.9 million mainly driven by lower consumer, commercial, and mortgage NCOs by $101.5 million, $35.2 million and $16.9 million, respectively. The PB segment decreased by 8.8 million, mainly driven by lower consumer NCOs by $9.4 million. The decrease in NCOs was due to the effect of a favorable economic environment and continued borrower performance, as reflected in the ongoing low level of delinquencies and NPLs when compared to pre-pandemic trends.

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Table 31 - Allowance for Credit Losses - Loan Portfolios
December 31, 2021
(Dollars in thousands)CommercialConstructionMortgageLeasingConsumerTotal
Total ACL$215,805$6,363$154,478$17,578$301,142$695,366
Total loans held-in-portfolio$13,732,701$716,220$7,427,196$1,381,319$5,983,121$29,240,557
ACL to loans held-in-portfolio1.57%0.89%2.08%1.27%5.03%2.38%
Total Non-performing loans held-in-portfolio$125,579$485$355,856$3,102$62,855$547,877
ACL to non-performing loans held-in-portfolio171.85%N.M.43.41%566.67%479.11%126.92%
N.M. - Not meaningful.
Table 32 - Allowance for Credit Losses - Loan Portfolios
December 31, 2020
(Dollars in thousands)CommercialConstructionMortgageLeasingConsumerTotal
Total ACL$333,380$14,237$215,716$16,863$316,054$896,250
Total loans held-in-portfolio$13,614,310$926,208$7,890,680$1,197,661$5,756,337$29,385,196
ACL to loans held-in-portfolio2.45%1.54%2.73%1.41%5.49%3.05%
Total Non-performing loans held-in-portfolio$210,080$29,057$429,207$3,441$65,989$737,774
ACL to non-performing loans held-in-portfolio158.69%49.00%50.26%490.06%478.95%121.48%

Table 33 details the breakdown of the allowance for credit losses by loan categories. The breakdown is made for analytical purposes, and it is not necessarily indicative of the categories in which future loan losses may occur.

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Table 33 - Allocation of the Allowance for Credit Losses - Loans
At December 31,
20212020
% of loans% of loans
in eachin each
category tocategory to
(Dollars in millions)ACLtotal loansACLtotal loans
Commercial$215.847.0%$333.446.3%
Construction6.42.414.33.2
Mortgage154.525.4215.726.8
Leasing17.64.716.94.1
Consumer301.120.5316.019.6
Total[1]$695.4100.0%$896.3100.0%
[1] Note: For purposes of this table the term loans refers to loans held-in-portfolio excluding loans held-for-sale.

Troubled debt restructurings

The Corporation’s troubled debt restructurings (“TDRs”) loans amounted to $1.7 billion at December 31, 2021, decreasing by $12 million, from December 31, 2020. A total of $716 million of these TDRs are related to guaranteed loans, which are in accruing status. TDRs in the BPPR segment amounted to $1.6 billion, a decrease of $9 million, mostly related to a combined decrease of $58 million in the commercial and construction TDRs and lower consumer TDRs by $11 million, in part offset by higher mortgage TDRs by $61 million, of which $61 million were related to government guaranteed loans. The Popular U.S. segment TDRs have remained essentially flat since December 31, 2020. TDRs in accruing status increased by $74 million from December 31, 2020, mostly related to an increase of $83 million in BPPR’s mortgage TDRs, in part offset by a decrease of $10 million in BPPR’s consumer TDRs, while non-accruing TDRs decreased by $86 million, of which $60 million were related to commercial and construction TDRs.

Refer to Note 9 to the Consolidated Financial Statements for additional information on modifications considered TDRs, including certain qualitative and quantitative data about TDRs performed in the past twelve months.

Enterprise Risk Management

The Corporation’s Board of Directors has established a Risk Management Committee (“RMC”) to, among other things, assist the Board in its (i) oversight of the Corporation’s overall risk framework and (ii) to monitor, review, and approve policies to measure, limit and manage the Corporation’s risks.

The Corporation has established a three lines of defense framework: (a) business line management constitutes the first line of defense by identifying and managing the risks associated with business activities, (b) components of the Risk Management Group and the Corporate Security Group, among others, act as the second line of defense by, among other things, measuring and reporting on the Corporation’s risk activities, and (c) the Corporate Auditing Division, as the third line of defense, reporting directly to the Audit Committee of the Board, by independently providing assurance regarding the effectiveness of the risk framework.

The Enterprise Risk Management Committee (the “ERM Committee”) is a management committee whose purpose is to: (a) monitor the principal risks as defined in the Risk Appetite Statement (“RAS”) of the Risk Management Policy affecting our business and within the Corporation’s Enterprise Risk Management (“ERM”) framework, (b) review key risk indicators and related developments at the business level consistent with the RAS, and (c) lead the incorporation of a uniform Governance, Risk and Compliance framework across the Corporation. The ERM Committee and the Market Risk & ERM Unit in the Financial and Operational Risk Management Division (the “FORM Division”), in coordination with the Chief Risk Officer, create the framework to identify and

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manage multiple and cross-enterprise risks, and to articulate the RAS and supporting metrics. Our risk management program monitors the following principal risks: credit, interest rate, market, liquidity, operational, cyber and information security, legal, regulatory affairs, regulatory and financial compliance, BSA/ AML & sanctions, strategic and reputational.

The Market Risk & ERM Unit has established a process to ensure that an appropriate standard readiness assessment is performed before we launch a new product or service. Similar procedures are followed with the Treasury Division for transactions involving the purchase and sale of assets, and by the Mergers and Acquisitions Division for acquisition transactions.

The Asset/Liability Committee (“ALCO”), composed of senior management representatives from the business lines and corporate functions, and the Corporate Finance Group, are responsible for planning and executing the Corporation’s market, interest rate risk, funding activities and strategy, as well as for implementing approved policies and procedures. The ALCO also reviews the Corporation’s capital policy and the attainment of the capital management objectives. In addition, the Market Risk Unit independently measures, monitors and reports compliance with liquidity and market risk policies, and oversees controls surrounding interest risk measurements.

The Corporate Compliance Committee, comprised of senior management team members and representatives from the Regulatory and Financial Compliance Division, the Financial Crimes Compliance Division and the Corporate Risk Services Division, among others, are responsible for overseeing and assessing the adequacy of the risk management processes that underlie Popular’s compliance program for identifying, assessing, measuring, monitoring, testing, mitigating, and reporting compliance risks. They also supervise Popular’s reporting obligations under the compliance program so as to ensure the adequacy, consistency and timeliness of the reporting of compliance-related risks across the Corporation.

The Regulatory Affairs team is responsible for maintaining an open dialog with the banking regulatory agencies in order to ensure regulatory risks are properly identified, measured, monitored, as well as communicated to the appropriate regulatory agency as necessary to keep them apprised of material matters within the purview of these agencies.

The Credit Strategy Committee, composed of senior level management representatives from the business lines and corporate functions, and the Corporate Credit Risk Management Division, are responsible for managing the Corporation’s overall credit exposure by establishing policies, standards and guidelines that define, quantify and monitor credit risk and assessing the adequacy of the allowance for credit losses.

The Corporation’s Operational Risk Committee (“ORCO”) and the Cyber Security Committee, which are composed of senior level management representatives from the business lines and corporate functions, provide executive oversight to facilitate consistency of effective policies, best practices, controls and monitoring tools for managing and assessing all types of operational risks across the Corporation. The FORM Division, within the Risk Management Group, serves as ORCO’s operating arm and is responsible for establishing baseline processes to measure, monitor, limit and manage operational risk.

The Corporate Security Group (“CSG”), under the direction of the Chief Security Officer, leads all efforts pertaining to cybersecurity, enterprise fraud and data privacy, including developing strategies and oversight processes with policies and programs that mitigate compliance, operational, strategic, financial and reputational risks associated with the Corporation’s and our customers’ data and assets. The CSG also leads the Cyber Security Committee.

The Corporate Legal Division, in this context, has the responsibility of assessing, monitoring, managing and reporting with respect to legal risks, including those related to litigation, investigations and other material legal matters.

The Corporation has also established an Environmental, Social and Governance (“ESG”) Committee whose purpose and responsibility is to oversee the Corporation’s ESG strategies and support the development and consistent application of policies, processes and procedures that measure, limit and manage ESG matters and risks.

The processes of strategic risk planning and the evaluation of reputational risk are on-going processes through which continuous data gathering and analysis are performed. In order to ensure strategic risks are properly identified and monitored, the Corporate Strategic Planning Division performs periodic assessments regarding corporate strategic priority initiatives as well as emerging issues. The Acquisitions and Corporate Investments Division continuously assesses potential strategic transactions. The Corporate

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Communications Division is responsible for the monitoring, management and implementation of action plans with respect to reputational risk issues.

Popular’s capital planning process integrates the Corporation’s risk profile as well as its strategic focus, operating environment, and other factors that could materially affect capital adequacy in hypothetical highly-stressed business scenarios. Capital ratio targets and triggers take into consideration the different risks evaluated under Popular’s risk management framework.

In addition to establishing a formal process to manage risk, our corporate culture is also critical to an effective risk management function. Through our Code of Ethics, the Corporation provides a framework for all our employees to conduct themselves with the highest integrity.

ADOPTION OF NEW ACCOUNTING STANDARDS AND ISSUED BUT NOT YET EFFECTIVE ACCOUNTING STANDARDS

Refer to Note 3, “New Accounting Pronouncements” to the Consolidated Financial Statements.

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Statistical Summary 2020-2021

Statements of Financial Condition

At December 31,
(In thousands)20212020
Assets:
Cash and due from banks$428,433$491,065
Money market investments:
Time deposits with other banks17,536,71911,640,880
Total money market investments17,536,71911,640,880
Trading account debt securities, at fair value29,71136,674
Debt securities available-for-sale, at fair value24,968,26921,561,152
Debt securities held-to-maturity, at amortized cost79,46192,621
Less – Allowance for credit losses8,09610,261
Debt securities held-to-maturity, net71,36582,360
Equity securities189,977173,737
Loans held-for-sale, at lower of cost or fair value59,16899,455
Loans held-in-portfolio:
Loans held-in-portfolio29,506,22529,588,430
Less – Unearned income265,668203,234
Allowance for credit losses695,366896,250
Total loans held-in-portfolio, net28,545,19128,488,946
Premises and equipment, net494,240510,241
Other real estate85,07783,146
Accrued income receivable203,096209,320
Mortgage servicing rights, at fair value121,570118,395
Other assets1,628,5711,737,041
Goodwill720,293671,122
Other intangible assets16,21922,466
Total assets$75,097,899$65,926,000
Liabilities and Stockholders’ Equity
Liabilities:
Deposits:
Non-interest bearing$15,684,482$13,128,699
Interest bearing51,320,60643,737,641
Total deposits67,005,08856,866,340
Assets sold under agreements to repurchase91,603121,303
Other short-term borrowings75,000-
Notes payable988,5631,224,981
Other liabilities968,2481,684,689
Total liabilities69,128,50259,897,313
Stockholders’ equity:
Preferred stock22,14322,143
Common stock1,0461,045
Surplus4,650,1824,571,534
Retained earnings2,973,7452,260,928
Treasury stock – at cost(1,352,650)(1,016,954)
Accumulated other comprehensive (loss) income, net of tax(325,069)189,991
Total stockholders’ equity5,969,3976,028,687
Total liabilities and stockholders’ equity$75,097,899$65,926,000

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Statistical Summary 2019-2021

Statements of Operations

For the years ended December 31,
(In thousands)202120202019
Interest income:
Loans$1,747,827$1,742,390$1,802,968
Money market investments21,14719,72189,823
Investment securities353,663329,440368,002
Total interest income2,122,6372,091,5512,260,793
Less - Interest expense165,047234,938369,099
Net interest income1,957,5901,856,6131,891,694
Provision for credit losses (benefit)(193,464)292,536165,779
Net interest income after provision for credit losses (benefit)2,151,0541,564,0771,725,915
Mortgage banking activities50,13310,40132,093
Net gain (loss) on sale of debt securities2341(20)
Net gain, including impairment on equity securities1316,2792,506
Net (loss) profit on trading account debt securities(389)1,033994
Net (loss) gain on sale of loans, including valuation adjustments on loans held-for-sale(73)1,234-
Adjustment (expense) to indemnity reserves on loans sold4,406390(343)
Other non-interest income587,897492,934534,653
Total non-interest income642,128512,312569,883
Operating expenses:
Personnel costs631,802564,205590,625
All other operating expenses917,473893,624886,857
Total operating expenses1,549,2751,457,8291,477,482
Income before income tax1,243,907618,560818,316
Income tax expense309,018111,938147,181
Net Income$934,889$506,622$671,135
Net Income Applicable to Common Stock$933,477$504,864$667,412

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Statistical Summary 2019-2021

Average Balance Sheet and Summary of Net Interest Income

On a Taxable Equivalent Basis*
202120202019
(Dollars in thousands)Average BalanceInterestAverage RateAverage BalanceInterestAverage RateAverage BalanceInterestAverage Rate
Assets
Interest earning assets:
Money market investments$15,999,741$21,1470.13%$8,597,652$19,7230.23%$4,166,293$89,8242.16%
U.S. Treasury securities12,396,773266,6702.1612,107,819257,3082.139,823,518302,0253.07
Obligations of U.S. Government
sponsored entities7,9721201.5070,4242,8184.00234,5535,9112.52
Obligations of Puerto Rico, States
and political subdivisions75,6077,60810.0682,0515,7056.9593,3136,3946.85
Collateralized mortgage obligations and
mortgage-backed securities10,255,525224,7062.196,913,416194,7942.825,582,051178,9643.21
Other194,6409,0274.64178,8187,3694.12171,2238,4874.96
Total investment securities22,930,517508,1312.2219,352,528467,9942.4215,904,658501,7813.15
Trading account securities84,3804,3395.1669,4464,1656.0067,5965,1037.55
Loans (net of unearned income)29,074,0451,794,7896.1928,384,9811,785,0226.2926,806,3681,850,8946.90
Total interest earning assets/Interest income$68,088,683$2,328,4063.43%$56,404,607$2,276,9044.04%$46,944,915$2,447,6025.21%
Total non-interest earning assets3,079,9423,178,8483,396,912
Total assets$71,168,625$59,583,455$50,341,827
Liabilities and Stockholders' Equity
Interest bearing liabilities:
Savings, NOW, money market and other
interest bearing demand accounts$41,387,504$59,0340.15%$32,077,578$92,4170.29%$25,575,455$192,2000.75%
Time deposits7,028,33452,5870.757,970,47483,4381.057,770,430112,6581.45
Federal funds purchased1-0.2534210.25--2.63
Securities purchased under agreement to resell91,3943170.35143,7182,3361.63222,5655,8822.64
Other short-term borrowings34310.3521,5571200.568,7032172.50
Notes payable1,184,73753,1074.491,178,16956,6264.811,194,11958,1424.77
Total interest bearing liabilities/Interest expense49,692,313165,0460.3341,391,838234,9380.5734,771,272369,0991.06
Total non-interest bearing liabilities15,698,66012,771,6799,857,038
Total liabilities65,390,97354,163,51744,628,310
Stockholders' equity5,777,6525,419,9385,713,517
Total liabilities and stockholders' equity$71,168,625$59,583,455$50,341,827
Net interest income on a taxable equivalent basis$2,163,360$2,041,966$2,078,503
Cost of funding earning assets0.24%0.42%0.78%
Net interest margin3.19%3.62%4.43%
Effect of the taxable equivalent adjustment205,770185,353186,809
Net interest income per books$1,957,590$1,856,613$1,891,694

* Shows the effect of the tax exempt status of some loans and investments on their yield, using the applicable statutory income tax rates. The computation considers the interest expense disallowance required by the Puerto Rico Internal Revenue Code. This adjustment is shown in order to compare the yields of the tax exempt and taxable assets on a taxable basis.

Note: Average loan balances include the average balance of non-accruing loans. No interest income is recognized for these loans in accordance with the Corporation’s policy.

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