{
  "cik": 1373715,
  "cik_padded": "0001373715",
  "entityName": "ServiceNow, Inc.",
  "fiscal_years": [
    {
      "accn": "0001373715-26-000007",
      "filed": "2026-01-29",
      "fiscal_year": 2025,
      "form": "10-K",
      "fundamental_units": {
        "buybacks": "USD",
        "capex": "USD",
        "cash": "USD",
        "cost_of_revenue": "USD",
        "eps_diluted": "USD/shares",
        "free_cash_flow": "USD",
        "gross_profit": "USD",
        "net_income": "USD",
        "operating_cash_flow": "USD",
        "operating_income": "USD",
        "revenue": "USD",
        "stockholders_equity": "USD",
        "total_assets": "USD",
        "total_liabilities": "USD"
      },
      "fundamentals": {
        "buybacks": 1840000000.0,
        "capex": 868000000.0,
        "cash": 3726000000.0,
        "cost_of_revenue": 2983000000.0,
        "eps_diluted": 1.67,
        "free_cash_flow": 4576000000.0,
        "gross_profit": 10295000000.0,
        "net_income": 1748000000.0,
        "operating_cash_flow": 5444000000.0,
        "operating_income": 1824000000.0,
        "revenue": 13278000000.0,
        "stockholders_equity": 12964000000.0,
        "total_assets": 26038000000.0,
        "total_liabilities": 13074000000.0
      },
      "period_end": "2025-12-31",
      "ratio_units": {
        "gross_margin": "ratio",
        "leverage": "ratio",
        "net_margin": "ratio",
        "operating_margin": "ratio",
        "revenue_growth_yoy": "ratio",
        "roa_avg2y": "ratio",
        "roa_period_end": "ratio",
        "roe_avg2y": "ratio",
        "roe_period_end": "ratio"
      },
      "ratios": {
        "gross_margin": 0.7753426720891701,
        "leverage": 1.0084850354828756,
        "net_margin": 0.13164633227895767,
        "operating_margin": 0.13737008585630367,
        "revenue_growth_yoy": 0.20884923525127458,
        "roa_avg2y": 0.0753107429827018,
        "roa_period_end": 0.06713265227744067,
        "roe_avg2y": 0.15487529349222523,
        "roe_period_end": 0.13483492749151496
      }
    },
    {
      "accn": "0001373715-26-000007",
      "filed": "2026-01-29",
      "fiscal_year": 2024,
      "form": "10-K",
      "fundamental_units": {
        "buybacks": "USD",
        "capex": "USD",
        "cash": "USD",
        "cost_of_revenue": "USD",
        "eps_diluted": "USD/shares",
        "free_cash_flow": "USD",
        "gross_profit": "USD",
        "net_income": "USD",
        "operating_cash_flow": "USD",
        "operating_income": "USD",
        "revenue": "USD",
        "stockholders_equity": "USD",
        "total_assets": "USD",
        "total_liabilities": "USD"
      },
      "fundamentals": {
        "buybacks": 696000000.0,
        "capex": 852000000.0,
        "cash": 2304000000.0,
        "cost_of_revenue": 2287000000.0,
        "eps_diluted": 1.37,
        "free_cash_flow": 3415000000.0,
        "gross_profit": 8697000000.0,
        "net_income": 1425000000.0,
        "operating_cash_flow": 4267000000.0,
        "operating_income": 1364000000.0,
        "revenue": 10984000000.0,
        "stockholders_equity": 9609000000.0,
        "total_assets": 20383000000.0,
        "total_liabilities": 10774000000.0
      },
      "period_end": "2024-12-31",
      "ratio_units": {
        "gross_margin": "ratio",
        "leverage": "ratio",
        "net_margin": "ratio",
        "operating_margin": "ratio",
        "revenue_growth_yoy": "ratio",
        "roa_avg2y": "ratio",
        "roa_period_end": "ratio",
        "roe_avg2y": "ratio",
        "roe_period_end": "ratio"
      },
      "ratios": {
        "gross_margin": 0.791788055353241,
        "leverage": 1.121240503694453,
        "net_margin": 0.12973415877640204,
        "operating_margin": 0.12418062636562271,
        "revenue_growth_yoy": 0.22438970014491139,
        "roa_avg2y": 0.07545671167593328,
        "roa_period_end": 0.06991120051022912,
        "roe_avg2y": 0.16534199686720427,
        "roe_period_end": 0.1482984701842023
      }
    },
    {
      "accn": "0001373715-26-000007",
      "filed": "2026-01-29",
      "fiscal_year": 2023,
      "form": "10-K",
      "fundamental_units": {
        "buybacks": "USD",
        "capex": "USD",
        "cash": "USD",
        "cost_of_revenue": "USD",
        "eps_diluted": "USD/shares",
        "free_cash_flow": "USD",
        "gross_profit": "USD",
        "net_income": "USD",
        "operating_cash_flow": "USD",
        "operating_income": "USD",
        "revenue": "USD",
        "stockholders_equity": "USD",
        "total_assets": "USD",
        "total_liabilities": "USD"
      },
      "fundamentals": {
        "buybacks": 538000000.0,
        "capex": 694000000.0,
        "cash": 1897000000.0,
        "cost_of_revenue": 1921000000.0,
        "eps_diluted": 1.68,
        "free_cash_flow": 2704000000.0,
        "gross_profit": 7050000000.0,
        "net_income": 1731000000.0,
        "operating_cash_flow": 3398000000.0,
        "operating_income": 762000000.0,
        "revenue": 8971000000.0,
        "stockholders_equity": 7628000000.0,
        "total_assets": 17387000000.0,
        "total_liabilities": 9759000000.0
      },
      "period_end": "2023-12-31",
      "ratio_units": {
        "gross_margin": "ratio",
        "leverage": "ratio",
        "net_margin": "ratio",
        "operating_margin": "ratio",
        "revenue_growth_yoy": "ratio",
        "roa_avg2y": "ratio",
        "roa_period_end": "ratio",
        "roe_avg2y": "ratio",
        "roe_period_end": "ratio"
      },
      "ratios": {
        "gross_margin": 0.7858655668264407,
        "leverage": 1.2793654955427374,
        "net_margin": 0.19295507747185375,
        "operating_margin": 0.08494036339315572,
        "revenue_growth_yoy": 0.23823326432022085,
        "roa_avg2y": 0.1128201785830672,
        "roa_period_end": 0.0995571403922471,
        "roe_avg2y": 0.2734597156398104,
        "roe_period_end": 0.22692711064499213
      }
    },
    {
      "accn": "0001373715-26-000007",
      "filed": "2026-01-29",
      "fiscal_year": 2022,
      "form": "10-K",
      "fundamental_units": {
        "buybacks": "USD",
        "capex": "USD",
        "cash": "USD",
        "cost_of_revenue": "USD",
        "eps_diluted": "USD/shares",
        "free_cash_flow": "USD",
        "gross_profit": "USD",
        "net_income": "USD",
        "operating_cash_flow": "USD",
        "operating_income": "USD",
        "revenue": "USD",
        "stockholders_equity": "USD",
        "total_assets": "USD",
        "total_liabilities": "USD"
      },
      "fundamentals": {
        "buybacks": 0.0,
        "capex": 550000000.0,
        "cash": 1470000000.0,
        "cost_of_revenue": 1573000000.0,
        "eps_diluted": 1.6,
        "free_cash_flow": 2173000000.0,
        "gross_profit": 5672000000.0,
        "net_income": 325000000.0,
        "operating_cash_flow": 2723000000.0,
        "operating_income": 355000000.0,
        "revenue": 7245000000.0,
        "stockholders_equity": 5032000000.0,
        "total_assets": 13299000000.0,
        "total_liabilities": 8267000000.0
      },
      "period_end": "2022-12-31",
      "ratio_units": {
        "gross_margin": "ratio",
        "leverage": "ratio",
        "net_margin": "ratio",
        "operating_margin": "ratio",
        "revenue_growth_yoy": "ratio",
        "roa_avg2y": "ratio",
        "roa_period_end": "ratio",
        "roe_avg2y": "ratio",
        "roe_period_end": "ratio"
      },
      "ratios": {
        "gross_margin": 0.7828847481021394,
        "leverage": 1.642885532591415,
        "net_margin": 0.04485852311939269,
        "operating_margin": 0.04899930986887509,
        "revenue_growth_yoy": 0.22879918588873813,
        "roa_avg2y": 0.026974312155040047,
        "roa_period_end": 0.024437927663734114,
        "roe_avg2y": 0.07448149421336084,
        "roe_period_end": 0.06458664546899841
      }
    },
    {
      "accn": "0001373715-25-000010",
      "filed": "2025-01-30",
      "fiscal_year": 2021,
      "form": "10-K",
      "fundamental_units": {
        "buybacks": "USD",
        "capex": "USD",
        "cash": "USD",
        "cost_of_revenue": "USD",
        "eps_diluted": "USD/shares",
        "free_cash_flow": "USD",
        "gross_profit": "USD",
        "net_income": "USD",
        "operating_cash_flow": "USD",
        "operating_income": "USD",
        "revenue": "USD",
        "stockholders_equity": "USD",
        "total_assets": "USD",
        "total_liabilities": "USD"
      },
      "fundamentals": {
        "buybacks": 0.0,
        "capex": 392000000.0,
        "cash": 1728000000.0,
        "cost_of_revenue": 1353000000.0,
        "eps_diluted": 1.13,
        "free_cash_flow": 1799000000.0,
        "gross_profit": 4543000000.0,
        "net_income": 230000000.0,
        "operating_cash_flow": 2191000000.0,
        "operating_income": 257000000.0,
        "revenue": 5896000000.0,
        "stockholders_equity": 3695000000.0,
        "total_assets": 10798000000.0,
        "total_liabilities": 7103000000.0
      },
      "period_end": "2021-12-31",
      "ratio_units": {
        "gross_margin": "ratio",
        "leverage": "ratio",
        "net_margin": "ratio",
        "operating_margin": "ratio",
        "revenue_growth_yoy": "ratio",
        "roa_avg2y": "ratio",
        "roa_period_end": "ratio",
        "roe_avg2y": "ratio",
        "roe_period_end": "ratio"
      },
      "ratios": {
        "gross_margin": 0.7705223880597015,
        "leverage": 1.9223274695534507,
        "net_margin": 0.03900949796472185,
        "operating_margin": 0.04358887381275442,
        "revenue_growth_yoy": 0.30471343217526003,
        "roa_avg2y": 0.02357402757136268,
        "roa_period_end": 0.021300240785330618,
        "roe_avg2y": 0.07045489355184562,
        "roe_period_end": 0.06224627875507442
      }
    },
    {
      "accn": "0001373715-24-000030",
      "filed": "2024-01-25",
      "fiscal_year": 2020,
      "form": "10-K",
      "fundamental_units": {
        "capex": "USD",
        "cash": "USD",
        "cost_of_revenue": "USD",
        "eps_diluted": "USD/shares",
        "free_cash_flow": "USD",
        "gross_profit": "USD",
        "net_income": "USD",
        "operating_cash_flow": "USD",
        "operating_income": "USD",
        "revenue": "USD",
        "stockholders_equity": "USD",
        "total_assets": "USD",
        "total_liabilities": "USD"
      },
      "fundamentals": {
        "capex": 419000000.0,
        "cash": 1677000000.0,
        "cost_of_revenue": 987000000.0,
        "eps_diluted": 0.59,
        "free_cash_flow": 1367000000.0,
        "gross_profit": 3532000000.0,
        "net_income": 119000000.0,
        "operating_cash_flow": 1786000000.0,
        "operating_income": 199000000.0,
        "revenue": 4519000000.0,
        "stockholders_equity": 2834000000.0,
        "total_assets": 8715000000.0,
        "total_liabilities": 5881000000.0
      },
      "period_end": "2020-12-31",
      "ratio_units": {
        "gross_margin": "ratio",
        "leverage": "ratio",
        "net_margin": "ratio",
        "operating_margin": "ratio",
        "revenue_growth_yoy": "ratio",
        "roa_avg2y": "ratio",
        "roa_period_end": "ratio",
        "roe_avg2y": "ratio",
        "roe_period_end": "ratio"
      },
      "ratios": {
        "gross_margin": 0.7815888470900642,
        "leverage": 2.0751587861679606,
        "net_margin": 0.026333259570701487,
        "operating_margin": 0.04403629121487054,
        "revenue_growth_yoy": 0.3060693641618497,
        "roa_avg2y": 0.016149355756057873,
        "roa_period_end": 0.013654618473895583,
        "roe_avg2y": 0.04797419875025197,
        "roe_period_end": 0.04199011997177135
      }
    },
    {
      "accn": "0001373715-23-000035",
      "filed": "2023-01-31",
      "fiscal_year": 2019,
      "form": "10-K",
      "fundamental_units": {
        "buybacks": "USD",
        "capex": "USD",
        "cash": "USD",
        "cost_of_revenue": "USD",
        "eps_diluted": "USD/shares",
        "free_cash_flow": "USD",
        "gross_profit": "USD",
        "net_income": "USD",
        "operating_cash_flow": "USD",
        "operating_income": "USD",
        "revenue": "USD",
        "stockholders_equity": "USD",
        "total_assets": "USD",
        "total_liabilities": "USD"
      },
      "fundamentals": {
        "buybacks": 0.0,
        "capex": 265000000.0,
        "cash": 776000000.0,
        "cost_of_revenue": 796000000.0,
        "eps_diluted": 3.18,
        "free_cash_flow": 971000000.0,
        "gross_profit": 2664000000.0,
        "net_income": 626698000.0,
        "operating_cash_flow": 1236000000.0,
        "operating_income": 42000000.0,
        "revenue": 3460000000.0,
        "stockholders_equity": 2127000000.0,
        "total_assets": 6022430000.0,
        "total_liabilities": 3894489000.0
      },
      "period_end": "2019-12-31",
      "ratio_units": {
        "gross_margin": "ratio",
        "leverage": "ratio",
        "net_margin": "ratio",
        "operating_margin": "ratio",
        "revenue_growth_yoy": "ratio",
        "roa_avg2y": "ratio",
        "roa_period_end": "ratio",
        "roe_avg2y": "ratio",
        "roe_period_end": "ratio"
      },
      "ratios": {
        "gross_margin": 0.7699421965317919,
        "leverage": 1.8309774330042312,
        "net_margin": 0.18112658959537573,
        "operating_margin": 0.012138728323699421,
        "revenue_growth_yoy": 0.32627214797823995,
        "roa_avg2y": 0.12658558188246916,
        "roa_period_end": 0.1040606532579042,
        "roe_avg2y": 0.38720914426938524,
        "roe_period_end": 0.29463939821344615
      }
    },
    {
      "accn": "0001373715-22-000024",
      "filed": "2022-02-03",
      "fiscal_year": 2018,
      "form": "10-K",
      "fundamental_units": {
        "buybacks": "USD",
        "capex": "USD",
        "cash": "USD",
        "cost_of_revenue": "USD",
        "eps_diluted": "USD/shares",
        "free_cash_flow": "USD",
        "gross_profit": "USD",
        "net_income": "USD",
        "operating_cash_flow": "USD",
        "operating_income": "USD",
        "revenue": "USD",
        "stockholders_equity": "USD",
        "total_assets": "USD",
        "total_liabilities": "USD"
      },
      "fundamentals": {
        "buybacks": 0.0,
        "capex": 224462000.0,
        "cash": 566204000.0,
        "cost_of_revenue": 622658000.0,
        "eps_diluted": -0.15,
        "free_cash_flow": 586627000.0,
        "gross_profit": 1986158000.0,
        "net_income": -26704000.0,
        "operating_cash_flow": 811089000.0,
        "operating_income": -42426000.0,
        "revenue": 2608816000.0,
        "stockholders_equity": 1110000000.0,
        "total_assets": 3879140000.0,
        "total_liabilities": 2767941000.0
      },
      "period_end": "2018-12-31",
      "ratio_units": {
        "gross_margin": "ratio",
        "leverage": "ratio",
        "net_margin": "ratio",
        "operating_margin": "ratio",
        "revenue_growth_yoy": "ratio",
        "roa_avg2y": "ratio",
        "roa_period_end": "ratio",
        "roe_avg2y": "ratio",
        "roe_period_end": "ratio"
      },
      "ratios": {
        "gross_margin": 0.7613254441861749,
        "leverage": 2.4936405405405404,
        "net_margin": -0.010236061109714138,
        "operating_margin": -0.01626254975437133,
        "revenue_growth_yoy": 0.35982494602537196,
        "roa_avg2y": -0.0071887511550417695,
        "roa_period_end": -0.006884000061869383,
        "roe_avg2y": -0.028276992541074915,
        "roe_period_end": -0.024057657657657657
      }
    },
    {
      "accn": "0001373715-21-000061",
      "filed": "2021-02-12",
      "fiscal_year": 2017,
      "form": "10-K",
      "fundamental_units": {
        "buybacks": "USD",
        "capex": "USD",
        "cash": "USD",
        "cost_of_revenue": "USD",
        "eps_diluted": "USD/shares",
        "free_cash_flow": "USD",
        "gross_profit": "USD",
        "net_income": "USD",
        "operating_cash_flow": "USD",
        "operating_income": "USD",
        "revenue": "USD",
        "stockholders_equity": "USD",
        "total_assets": "USD",
        "total_liabilities": "USD"
      },
      "fundamentals": {
        "buybacks": 55000000.0,
        "capex": 150510000.0,
        "cash": 726495000.0,
        "cost_of_revenue": 499862000.0,
        "eps_diluted": -0.68,
        "free_cash_flow": 492430000.0,
        "gross_profit": 1418632000.0,
        "net_income": -116846000.0,
        "operating_cash_flow": 642940000.0,
        "operating_income": -64396000.0,
        "revenue": 1918494000.0,
        "stockholders_equity": 778744000.0,
        "total_assets": 3550245000.0,
        "total_liabilities": 2771501000.0
      },
      "period_end": "2017-12-31",
      "ratio_units": {
        "gross_margin": "ratio",
        "leverage": "ratio",
        "net_margin": "ratio",
        "operating_margin": "ratio",
        "revenue_growth_yoy": "ratio",
        "roa_avg2y": "ratio",
        "roa_period_end": "ratio",
        "roe_avg2y": "ratio",
        "roe_period_end": "ratio"
      },
      "ratios": {
        "gross_margin": 0.7394508400860258,
        "leverage": 3.558937211715275,
        "net_margin": -0.060905064076301516,
        "operating_margin": -0.033565911595240853,
        "revenue_growth_yoy": 0.3792341398361593,
        "roa_avg2y": -0.041850196596998714,
        "roa_period_end": -0.03291209479909133,
        "roe_avg2y": -0.17706125832205039,
        "roe_period_end": -0.15004417369507822
      }
    },
    {
      "accn": "0001373715-20-000072",
      "filed": "2020-02-20",
      "fiscal_year": 2016,
      "form": "10-K",
      "fundamental_units": {
        "buybacks": "USD",
        "capex": "USD",
        "cash": "USD",
        "cost_of_revenue": "USD",
        "free_cash_flow": "USD",
        "gross_profit": "USD",
        "net_income": "USD",
        "operating_cash_flow": "USD",
        "operating_income": "USD",
        "revenue": "USD",
        "stockholders_equity": "USD",
        "total_assets": "USD",
        "total_liabilities": "USD"
      },
      "fundamentals": {
        "buybacks": 0.0,
        "capex": 105562000.0,
        "cash": 401238000.0,
        "cost_of_revenue": 398995000.0,
        "free_cash_flow": 53519000.0,
        "gross_profit": 991990000.0,
        "net_income": -414249000.0,
        "operating_cash_flow": 159081000.0,
        "operating_income": -382168000.0,
        "revenue": 1390985000.0,
        "stockholders_equity": 541093000.0,
        "total_assets": 2033767000.0,
        "total_liabilities": 1646806000.0
      },
      "period_end": "2016-12-31",
      "ratio_units": {
        "gross_margin": "ratio",
        "leverage": "ratio",
        "net_margin": "ratio",
        "operating_margin": "ratio",
        "roa_period_end": "ratio",
        "roe_period_end": "ratio"
      },
      "ratios": {
        "gross_margin": 0.7131565042038556,
        "leverage": 3.043480510743994,
        "net_margin": -0.297809825411489,
        "operating_margin": -0.2747463128646247,
        "roa_period_end": -0.2036855746012203,
        "roe_period_end": -0.7655781908100826
      }
    },
    {
      "accn": "0001373715-18-000058",
      "filed": "2018-02-28",
      "fiscal_year": 2015,
      "form": "10-K",
      "fundamental_units": {
        "buybacks": "USD"
      },
      "fundamentals": {
        "buybacks": 0.0
      },
      "period_end": "2015-12-31",
      "ratios": {}
    },
    {
      "accn": "0001373715-14-000044",
      "filed": "2014-02-28",
      "fiscal_year": 2013,
      "form": "10-K",
      "fundamental_units": {
        "eps_diluted": "USD/shares"
      },
      "fundamentals": {
        "eps_diluted": -0.54
      },
      "period_end": "2013-12-31",
      "ratios": {}
    }
  ],
  "latest_filing": {
    "accn": "0001373715-26-000007",
    "filed": "2026-01-29",
    "form": "10-K"
  },
  "note": "Static grepcent export of verified SEC companyfacts-derived values. Monetary values are raw reported units from grepcent's resolved facts; no scaling and no FX conversion. Capex, dividends, and buybacks are reported as positive outflow magnitudes. ROE/ROA include both period-end basis (site-consistent) and average-of-two-years basis where the prior-year denominator exists.",
  "schema_version": "1",
  "sic": "7372",
  "sic_description": "Services-Prepackaged Software",
  "source_urls": {
    "sec_companyfacts": "https://data.sec.gov/api/xbrl/companyfacts/CIK0001373715.json",
    "sec_submissions": "https://data.sec.gov/submissions/CIK0001373715.json"
  },
  "ticker": "NOW"
}
